bitmax-crm-widget 1.1.0 → 1.2.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +21 -6
- package/dist/index.esm.js +2 -2
- package/dist/index.esm.js.map +1 -1
- package/dist/index.js +2 -2
- package/dist/index.js.map +1 -1
- package/package.json +2 -2
package/README.md
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# Chat CRM Widget
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Universal
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Universal Help & Support widget with **Chat** and **Ticketing System** that works on **any website** - React, Vue, HTML, WordPress, Shopify, and more!
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## ✨ Features
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### 🎯 Help & Support Menu
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- **Start Query**: Real-time chat with support agents
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- **Raise Ticket**: Complete ticketing system with full management
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### 💬 Query/Chat System
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- ⚡ **Real-time**: Socket.IO powered instant messaging
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- 👤 **Smart User Detection**: Automatically supports both logged-in users and guests
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- 🎨 **Fully Customizable**: Colors, position, theme, welcome message
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- 📱 **Responsive**: Mobile-first design
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- 🌙 **Dark Mode**: Built-in dark theme support
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- 🔔 **Notifications**: Unread message badges and sound alerts
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- 📸 **Camera Support**: Agent can request camera snapshots
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### 🎫 Ticketing System (NEW in v1.2.0)
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- 📝 **Create Tickets**: Submit support tickets with priority and category
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- 📊 **Track Status**: View open, pending, and closed tickets
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- 🔍 **History**: Complete ticket history with filtering
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- 🎨 **Professional UI**: Full-page overlay with modern design
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- 📱 **Fully Responsive**: Works perfectly on all devices
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### 🎨 Customization & Design
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- 🚀 **Universal**: Works with React, Vue, Angular, HTML, WordPress, etc.
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- 🎨 **Fully Customizable**: Colors, position, theme, welcome message
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- 🌙 **Dark Mode**: Built-in dark theme support for all components
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- 📱 **Mobile-First**: Responsive design for all screen sizes
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- 🔒 **Secure**: API key based authentication
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- 📦 **Lightweight**: < 50KB gzipped
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