aws-sdk 2.1687.0 → 2.1688.0

package/apis/timestream-influxdb-2023-01-27.min.json

@@ -411,7 +411,9 @@
           "logDeliveryConfiguration": {
             "shape": "Sh"
           },
-          "dbParameterGroupIdentifier": {}
+          "dbParameterGroupIdentifier": {},
+          "dbInstanceType": {},
+          "deploymentType": {}
         }
       },
       "output": {

package/clients/connect.d.ts

@@ -2549,7 +2549,7 @@ declare namespace Connect {
      */
     InstanceId: InstanceId;
     /**
-     * A valid security key in PEM format.
+     * A valid security key in PEM format as a String.
      */
     Key: PEM;
   }
@@ -5059,6 +5059,10 @@ declare namespace Connect {
      * The name of the instance.
      */
     Instance?: Instance;
+    /**
+     * Status information about the replication process. This field is included only when you are using the ReplicateInstance API to replicate an Amazon Connect instance across Amazon Web Services Regions. For information about replicating Amazon Connect instances, see Create a replica of your existing Amazon Connect instance in the Amazon Connect Administrator Guide.
+     */
+    ReplicationConfiguration?: ReplicationConfiguration;
   }
   export interface DescribeInstanceStorageConfigRequest {
     /**
@@ -6541,7 +6545,7 @@ declare namespace Connect {
      */
     Groupings?: GroupingsV2;
     /**
-     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate   AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Adherent time   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate   AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time   AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Agent non-response   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons   AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  UI name: Occupancy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence   AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time   AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time   AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time   AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time   Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time   AVG_CASE_RELATED_CONTACTS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case   AVG_CASE_RESOLUTION_TIME  Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time   AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration   Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration   AVG_DIALS_PER_MINUTE  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Count Valid groupings and filters: Campaign, Agent, Queue, Routing Profile UI name: Average dials per minute   AVG_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Average flow time   AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time   AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts   AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds   Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time   AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time   Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions   AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time   AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time   AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time   Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time   AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time   AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time   AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time   AVG_WAIT_TIME_AFTER_CUSTOMER_CONNECTION  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Seconds Valid groupings and filters: Campaign UI name: Average wait time after customer connection   CAMPAIGN_CONTACTS_ABANDONED_AFTER_X  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Count Valid groupings and filters: Campaign, Agent  Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter GT (for Greater than). UI name: Campaign contacts abandoned after X   CAMPAIGN_CONTACTS_ABANDONED_AFTER_X_RATE  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Percent Valid groupings and filters: Campaign, Agent  Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter GT (for Greater than). UI name: Campaign contacts abandoned after X rate   CASES_CREATED  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created   CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp)   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect   CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect   CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect   CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold   CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external   CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal   CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued   CONTACTS_QUEUED_BY_ENQUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp)   CONTACTS_REMOVED_FROM_QUEUE_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts removed from queue in X seconds   CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X   CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out   Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent   CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue   CURRENT_CASES  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases   DELIVERY_ATTEMPTS  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Count Valid metric filter key: ANSWERING_MACHINE_DETECTION_STATUS, DISCONNECT_REASON  Valid groupings and filters: Campaign, Agent, Queue, Routing Profile, Answering Machine Detection Status, Disconnect Reason UI name: Delivery attempts   DELIVERY_ATTEMPT_DISPOSITION_RATE  This metric is available only for contacts analyzed by outbound campaigns analytics, and with the answering machine detection enabled. Unit: Percent Valid metric filter key: ANSWERING_MACHINE_DETECTION_STATUS, DISCONNECT_REASON  Valid groupings and filters: Campaign, Agent, Answering Machine Detection Status, Disconnect Reason  Answering Machine Detection Status and Disconnect Reason are valid filters but not valid groupings.  UI name: Delivery attempt disposition rate   FLOWS_OUTCOME  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome   FLOWS_STARTED  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows started   HUMAN_ANSWERED_CALLS  This metric is available only for contacts analyzed by outbound campaigns analytics, and with the answering machine detection enabled. Unit: Count Valid groupings and filters: Campaign, Agent UI name: Human answered   MAX_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Maximum flow time   MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time   MIN_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Minimum flow time   PERCENT_CASES_FIRST_CONTACT_RESOLVED  Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact   PERCENT_CONTACTS_STEP_EXPIRED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_CONTACTS_STEP_JOINED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_FLOWS_OUTCOME  Unit: Percent Valid metric filter key: FLOWS_OUTCOME_TYPE  Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome percentage.  The FLOWS_OUTCOME_TYPE is not a valid grouping.   PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent   PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent   PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent   PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent   REOPENED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened   RESOLVED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved   SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Service level X   STEP_CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time   SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   SUM_CONTACTS_ABANDONED  Unit: Count Metric filter:    Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect    Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned   SUM_CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts abandoned in X seconds   SUM_CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts answered in X seconds   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time   SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected   SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Error status time   SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time   SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time   SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time   SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time   SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time   SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time   SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time   SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts   
+     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate   AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Adherent time   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate   AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time   AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Agent non-response   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons   AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  UI name: Occupancy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence   AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time   AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time   AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time   AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time   Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time   AVG_CASE_RELATED_CONTACTS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case   AVG_CASE_RESOLUTION_TIME  Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time   AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration   Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration   AVG_DIALS_PER_MINUTE  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Count Valid groupings and filters: Campaign, Agent, Queue, Routing Profile UI name: Average dials per minute   AVG_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Average flow time   AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time   AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts   AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds   Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time   AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time   Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions   AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time   AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time   AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time   Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time   AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time   AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time   AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time   AVG_WAIT_TIME_AFTER_CUSTOMER_CONNECTION  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Seconds Valid groupings and filters: Campaign UI name: Average wait time after customer connection   CAMPAIGN_CONTACTS_ABANDONED_AFTER_X  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Count Valid groupings and filters: Campaign, Agent  Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter GT (for Greater than). UI name: Campaign contacts abandoned after X   CAMPAIGN_CONTACTS_ABANDONED_AFTER_X_RATE  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Percent Valid groupings and filters: Campaign, Agent  Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter GT (for Greater than). UI name: Campaign contacts abandoned after X rate   CASES_CREATED  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created   CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp)   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect   CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect   CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect   CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold   CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external   CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal   CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued   CONTACTS_QUEUED_BY_ENQUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp)   CONTACTS_REMOVED_FROM_QUEUE_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts removed from queue in X seconds   CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X   CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out   Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent   CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue   CURRENT_CASES  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases   DELIVERY_ATTEMPTS  This metric is available only for contacts analyzed by outbound campaigns analytics. Unit: Count Valid metric filter key: ANSWERING_MACHINE_DETECTION_STATUS, DISCONNECT_REASON  Valid groupings and filters: Campaign, Agent, Queue, Routing Profile, Answering Machine Detection Status, Disconnect Reason UI name: Delivery attempts   DELIVERY_ATTEMPT_DISPOSITION_RATE  This metric is available only for contacts analyzed by outbound campaigns analytics, and with the answering machine detection enabled. Unit: Percent Valid metric filter key: ANSWERING_MACHINE_DETECTION_STATUS, DISCONNECT_REASON  Valid groupings and filters: Campaign, Agent, Answering Machine Detection Status, Disconnect Reason  Answering Machine Detection Status and Disconnect Reason are valid filters but not valid groupings.  UI name: Delivery attempt disposition rate   FLOWS_OUTCOME  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome   FLOWS_STARTED  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows started   HUMAN_ANSWERED_CALLS  This metric is available only for contacts analyzed by outbound campaigns analytics, and with the answering machine detection enabled. Unit: Count Valid groupings and filters: Campaign, Agent UI name: Human answered   MAX_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Maximum flow time   MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time   MIN_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Minimum flow time   PERCENT_CASES_FIRST_CONTACT_RESOLVED  Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact   PERCENT_CONTACTS_STEP_EXPIRED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_CONTACTS_STEP_JOINED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_FLOWS_OUTCOME  Unit: Percent Valid metric filter key: FLOWS_OUTCOME_TYPE  Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome percentage.  The FLOWS_OUTCOME_TYPE is not a valid grouping.   PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent   PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent   PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent   PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent   REOPENED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened   RESOLVED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved   SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Service level X   STEP_CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time   SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   CONTACTS_ABANDONED  Unit: Count Metric filter:    Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect    Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned   SUM_CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts abandoned in X seconds   SUM_CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts answered in X seconds   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time   SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected   SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Error status time   SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time   SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time   SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time   SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time   SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time   SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time   SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time   SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts   
      */
     Metrics: MetricsV2;
     /**
@@ -6683,6 +6687,7 @@ declare namespace Connect {
      */
     AgentConfig?: AgentConfig;
   }
+  export type GlobalSignInEndpoint = string;
   export type Grouping = "QUEUE"|"CHANNEL"|"ROUTING_PROFILE"|"ROUTING_STEP_EXPRESSION"|string;
   export type GroupingV2 = string;
   export type Groupings = Grouping[];
@@ -7154,6 +7159,7 @@ declare namespace Connect {
   export type InstanceAttributeValue = string;
   export type InstanceId = string;
   export type InstanceIdOrArn = string;
+  export type InstanceReplicationStatus = "INSTANCE_REPLICATION_COMPLETE"|"INSTANCE_REPLICATION_IN_PROGRESS"|"INSTANCE_REPLICATION_FAILED"|"INSTANCE_REPLICA_DELETING"|"INSTANCE_REPLICATION_DELETION_FAILED"|"RESOURCE_REPLICATION_NOT_STARTED"|string;
   export type InstanceStatus = "CREATION_IN_PROGRESS"|"ACTIVE"|"CREATION_FAILED"|string;
   export interface InstanceStatusReason {
     /**
@@ -9798,6 +9804,36 @@ declare namespace Connect {
      */
     Arn?: ARN;
   }
+  export interface ReplicationConfiguration {
+    /**
+     * A list of replication status summaries. The summaries contain details about the replication of configuration information for Amazon Connect resources, for each Amazon Web Services Region.
+     */
+    ReplicationStatusSummaryList?: ReplicationStatusSummaryList;
+    /**
+     * The Amazon Web Services Region where the source Amazon Connect instance was created. This is the Region where the ReplicateInstance API was called to start the replication process.
+     */
+    SourceRegion?: AwsRegion;
+    /**
+     * The URL that is used to sign-in to your Amazon Connect instance according to your traffic distribution group configuration. For more information about sign-in and traffic distribution groups, see Important things to know in the Create traffic distribution groups topic in the Amazon Connect Administrator Guide. 
+     */
+    GlobalSignInEndpoint?: GlobalSignInEndpoint;
+  }
+  export type ReplicationStatusReason = string;
+  export interface ReplicationStatusSummary {
+    /**
+     * The Amazon Web Services Region. This can be either the source or the replica Region, depending where it appears in the summary list.
+     */
+    Region?: AwsRegion;
+    /**
+     * The state of the replication.
+     */
+    ReplicationStatus?: InstanceReplicationStatus;
+    /**
+     * A description of the replication status. Use this information to resolve any issues that are preventing the successful replication of your Amazon Connect instance to another Region.
+     */
+    ReplicationStatusReason?: ReplicationStatusReason;
+  }
+  export type ReplicationStatusSummaryList = ReplicationStatusSummary[];
   export type RequestIdentifier = string;
   export interface RequiredFieldInfo {
     /**

package/clients/datazone.d.ts

@@ -1192,6 +1192,10 @@ declare namespace DataZone {
   }
   export type AcceptRuleBehavior = "ALL"|"NONE"|string;
   export interface AcceptSubscriptionRequestInput {
+    /**
+     * The asset scopes of the accept subscription request.
+     */
+    assetScopes?: AcceptedAssetScopes;
     /**
      * A description that specifies the reason for accepting the specified subscription request.
      */
@@ -1257,6 +1261,17 @@ declare namespace DataZone {
   }
   export type AcceptSubscriptionRequestOutputSubscribedListingsList = SubscribedListing[];
   export type AcceptSubscriptionRequestOutputSubscribedPrincipalsList = SubscribedPrincipal[];
+  export interface AcceptedAssetScope {
+    /**
+     * The asset ID of the accepted asset scope.
+     */
+    assetId: AssetId;
+    /**
+     * The filter IDs of the accepted asset scope.
+     */
+    filterIds: FilterIds;
+  }
+  export type AcceptedAssetScopes = AcceptedAssetScope[];
   export type ActionLink = string;
   export interface ActionParameters {
     /**
@@ -1605,6 +1620,24 @@ declare namespace DataZone {
     revision?: Revision;
   }
   export type AssetRevisions = AssetRevision[];
+  export interface AssetScope {
+    /**
+     * The asset ID of the asset scope.
+     */
+    assetId: AssetId;
+    /**
+     * The error message of the asset scope.
+     */
+    errorMessage?: String;
+    /**
+     * The filter IDs of the asset scope.
+     */
+    filterIds: FilterIds;
+    /**
+     * The status of the asset scope.
+     */
+    status: String;
+  }
   export interface AssetTargetNameMap {
     /**
      * The identifier of the inventory asset.
@@ -4846,6 +4879,7 @@ declare namespace DataZone {
   export type FilterExpressionType = "INCLUDE"|"EXCLUDE"|string;
   export type FilterExpressions = FilterExpression[];
   export type FilterId = string;
+  export type FilterIds = FilterId[];
   export type FilterList = FilterClause[];
   export type FilterName = string;
   export type FilterStatus = "VALID"|"INVALID"|string;
@@ -9545,6 +9579,10 @@ declare namespace DataZone {
      * The revision of the asset for which the subscription grant is created.
      */
     assetRevision: Revision;
+    /**
+     * The asset scope of the subscribed asset.
+     */
+    assetScope?: AssetScope;
     /**
      * The failure cause included in the details of the asset for which the subscription grant is created.
      */
@@ -9567,6 +9605,10 @@ declare namespace DataZone {
     targetName?: String;
   }
   export interface SubscribedAssetListing {
+    /**
+     * The asset scope of the subscribed asset listing.
+     */
+    assetScope?: AssetScope;
     /**
      * The identifier of the published asset for which the subscription grant is created.
      */

package/clients/elbv2.d.ts

@@ -140,6 +140,14 @@ declare class ELBv2 extends Service {
    * Describes the current Elastic Load Balancing resource limits for your Amazon Web Services account. For more information, see the following:    Quotas for your Application Load Balancers     Quotas for your Network Load Balancers     Quotas for your Gateway Load Balancers   
    */
   describeAccountLimits(callback?: (err: AWSError, data: ELBv2.Types.DescribeAccountLimitsOutput) => void): Request<ELBv2.Types.DescribeAccountLimitsOutput, AWSError>;
+  /**
+   * Describes the attributes for the specified listener.
+   */
+  describeListenerAttributes(params: ELBv2.Types.DescribeListenerAttributesInput, callback?: (err: AWSError, data: ELBv2.Types.DescribeListenerAttributesOutput) => void): Request<ELBv2.Types.DescribeListenerAttributesOutput, AWSError>;
+  /**
+   * Describes the attributes for the specified listener.
+   */
+  describeListenerAttributes(callback?: (err: AWSError, data: ELBv2.Types.DescribeListenerAttributesOutput) => void): Request<ELBv2.Types.DescribeListenerAttributesOutput, AWSError>;
   /**
    * Describes the default certificate and the certificate list for the specified HTTPS or TLS listener. If the default certificate is also in the certificate list, it appears twice in the results (once with IsDefault set to true and once with IsDefault set to false). For more information, see SSL certificates in the Application Load Balancers Guide or Server certificates in the Network Load Balancers Guide.
    */
@@ -276,6 +284,14 @@ declare class ELBv2 extends Service {
    * Replaces the specified properties of the specified listener. Any properties that you do not specify remain unchanged. Changing the protocol from HTTPS to HTTP, or from TLS to TCP, removes the security policy and default certificate properties. If you change the protocol from HTTP to HTTPS, or from TCP to TLS, you must add the security policy and default certificate properties. To add an item to a list, remove an item from a list, or update an item in a list, you must provide the entire list. For example, to add an action, specify a list with the current actions plus the new action.
    */
   modifyListener(callback?: (err: AWSError, data: ELBv2.Types.ModifyListenerOutput) => void): Request<ELBv2.Types.ModifyListenerOutput, AWSError>;
+  /**
+   * Modifies the specified attributes of the specified listener.
+   */
+  modifyListenerAttributes(params: ELBv2.Types.ModifyListenerAttributesInput, callback?: (err: AWSError, data: ELBv2.Types.ModifyListenerAttributesOutput) => void): Request<ELBv2.Types.ModifyListenerAttributesOutput, AWSError>;
+  /**
+   * Modifies the specified attributes of the specified listener.
+   */
+  modifyListenerAttributes(callback?: (err: AWSError, data: ELBv2.Types.ModifyListenerAttributesOutput) => void): Request<ELBv2.Types.ModifyListenerAttributesOutput, AWSError>;
   /**
    * Modifies the specified attributes of the specified Application Load Balancer, Network Load Balancer, or Gateway Load Balancer. If any of the specified attributes can't be modified as requested, the call fails. Any existing attributes that you do not modify retain their current values.
    */
@@ -979,6 +995,18 @@ declare namespace ELBv2 {
      */
     NextMarker?: Marker;
   }
+  export interface DescribeListenerAttributesInput {
+    /**
+     * The Amazon Resource Name (ARN) of the listener.
+     */
+    ListenerArn: ListenerArn;
+  }
+  export interface DescribeListenerAttributesOutput {
+    /**
+     * Information about the listener attributes.
+     */
+    Attributes?: ListenerAttributes;
+  }
   export interface DescribeListenerCertificatesInput {
     /**
      * The Amazon Resource Names (ARN) of the listener.
@@ -1461,6 +1489,19 @@ declare namespace ELBv2 {
   }
   export type ListenerArn = string;
   export type ListenerArns = ListenerArn[];
+  export interface ListenerAttribute {
+    /**
+     * The name of the attribute. The following attribute is supported by Network Load Balancers, and Gateway Load Balancers.    tcp.idle_timeout.seconds - The tcp idle timeout value, in seconds. The valid range is 60-6000 seconds. The default is 350 seconds.  
+     */
+    Key?: ListenerAttributeKey;
+    /**
+     * The value of the attribute.
+     */
+    Value?: ListenerAttributeValue;
+  }
+  export type ListenerAttributeKey = string;
+  export type ListenerAttributeValue = string;
+  export type ListenerAttributes = ListenerAttribute[];
   export type Listeners = Listener[];
   export interface LoadBalancer {
     /**
@@ -1585,6 +1626,22 @@ declare namespace ELBv2 {
   export type Max = string;
   export type MitigationInEffectEnum = "yes"|"no"|string;
   export type Mode = string;
+  export interface ModifyListenerAttributesInput {
+    /**
+     * The Amazon Resource Name (ARN) of the listener.
+     */
+    ListenerArn: ListenerArn;
+    /**
+     * The listener attributes.
+     */
+    Attributes: ListenerAttributes;
+  }
+  export interface ModifyListenerAttributesOutput {
+    /**
+     * Information about the listener attributes.
+     */
+    Attributes?: ListenerAttributes;
+  }
   export interface ModifyListenerInput {
     /**
      * The Amazon Resource Name (ARN) of the listener.
@@ -1667,13 +1724,13 @@ declare namespace ELBv2 {
      */
     TargetGroupArn: TargetGroupArn;
     /**
-     * The attributes.
+     * The target group attributes.
      */
     Attributes: TargetGroupAttributes;
   }
   export interface ModifyTargetGroupAttributesOutput {
     /**
-     * Information about the attributes.
+     * Information about the target group attributes.
      */
     Attributes?: TargetGroupAttributes;
   }

package/clients/mediaconnect.d.ts

@@ -140,6 +140,14 @@ declare class MediaConnect extends Service {
    * Displays details of the flow's source stream. The response contains information about the contents of the stream and its programs.
    */
   describeFlowSourceMetadata(callback?: (err: AWSError, data: MediaConnect.Types.DescribeFlowSourceMetadataResponse) => void): Request<MediaConnect.Types.DescribeFlowSourceMetadataResponse, AWSError>;
+  /**
+   * Displays the thumbnail details of a flow's source stream.
+   */
+  describeFlowSourceThumbnail(params: MediaConnect.Types.DescribeFlowSourceThumbnailRequest, callback?: (err: AWSError, data: MediaConnect.Types.DescribeFlowSourceThumbnailResponse) => void): Request<MediaConnect.Types.DescribeFlowSourceThumbnailResponse, AWSError>;
+  /**
+   * Displays the thumbnail details of a flow's source stream.
+   */
+  describeFlowSourceThumbnail(callback?: (err: AWSError, data: MediaConnect.Types.DescribeFlowSourceThumbnailResponse) => void): Request<MediaConnect.Types.DescribeFlowSourceThumbnailResponse, AWSError>;
   /**
    * Displays the details of a gateway. The response includes the gateway ARN, name, and CIDR blocks, as well as details about the networks.
    */
@@ -939,6 +947,7 @@ declare namespace MediaConnect {
      */
     VpcInterfaces?: __listOfVpcInterfaceRequest;
     Maintenance?: AddMaintenance;
+    SourceMonitoringConfig?: MonitoringConfig;
   }
   export interface CreateFlowResponse {
     Flow?: Flow;
@@ -1060,6 +1069,15 @@ declare namespace MediaConnect {
     Timestamp?: __timestampIso8601;
     TransportMediaInfo?: TransportMediaInfo;
   }
+  export interface DescribeFlowSourceThumbnailRequest {
+    /**
+     * The Amazon Resource Name (ARN) of the flow.
+     */
+    FlowArn: __string;
+  }
+  export interface DescribeFlowSourceThumbnailResponse {
+    ThumbnailDetails?: ThumbnailDetails;
+  }
   export interface DescribeGatewayInstanceRequest {
     /**
      * The Amazon Resource Name (ARN) of the gateway instance that you want to describe.
@@ -1292,6 +1310,7 @@ declare namespace MediaConnect {
      */
     VpcInterfaces?: __listOfVpcInterface;
     Maintenance?: Maintenance;
+    SourceMonitoringConfig?: MonitoringConfig;
   }
   export interface Fmtp {
     /**
@@ -1944,6 +1963,12 @@ declare namespace MediaConnect {
      */
     Errors: __listOf__string;
   }
+  export interface MonitoringConfig {
+    /**
+     * The state of thumbnail monitoring.
+     */
+    ThumbnailState?: ThumbnailState;
+  }
   export type NetworkInterfaceType = "ena"|"efa"|string;
   export interface Offering {
     /**
@@ -2467,6 +2492,29 @@ declare namespace MediaConnect {
     Tags: __mapOf__string;
   }
   export type Tcs = "SDR"|"PQ"|"HLG"|"LINEAR"|"BT2100LINPQ"|"BT2100LINHLG"|"ST2065-1"|"ST428-1"|"DENSITY"|string;
+  export interface ThumbnailDetails {
+    /**
+     * The ARN of the flow that DescribeFlowSourceThumbnail was performed on.
+     */
+    FlowArn: __string;
+    /**
+     * Thumbnail Base64 string.
+     */
+    Thumbnail?: __string;
+    /**
+     * Status code and messages about the flow source thumbnail.
+     */
+    ThumbnailMessages: __listOfMessageDetail;
+    /**
+     * Timecode of thumbnail.
+     */
+    Timecode?: __string;
+    /**
+     * The timestamp of when thumbnail was generated.
+     */
+    Timestamp?: __timestampIso8601;
+  }
+  export type ThumbnailState = "ENABLED"|"DISABLED"|string;
   export interface Transport {
     /**
      * The range of IP addresses that should be allowed to initiate output requests to this flow. These IP addresses should be in the form of a Classless Inter-Domain Routing (CIDR) block; for example, 10.0.0.0/16.
@@ -2935,6 +2983,7 @@ declare namespace MediaConnect {
     FlowArn: __string;
     SourceFailoverConfig?: UpdateFailoverConfig;
     Maintenance?: UpdateMaintenance;
+    SourceMonitoringConfig?: MonitoringConfig;
   }
   export interface UpdateFlowResponse {
     Flow?: Flow;

package/clients/medialive.d.ts

@@ -3635,6 +3635,11 @@ This field is optional; when no value is specified the encoder will choose the n
      * Timecode burn-in settings
      */
     TimecodeBurninSettings?: TimecodeBurninSettings;
+    /**
+     * Sets the minimum QP. If you aren't familiar with quantization adjustment, leave the field empty. MediaLive will
+apply an appropriate value.
+     */
+    MinQp?: __integerMin1Max51;
   }
   export type H264SpatialAq = "DISABLED"|"ENABLED"|string;
   export type H264SubGopLength = "DYNAMIC"|"FIXED"|string;
@@ -3839,6 +3844,11 @@ In all other configurations, you typically enter "none".
      * Select the tree block size used for encoding. If you enter "auto", the encoder will pick the best size. If you are setting up the picture as a tile, you must set this to 32x32. In all other configurations, you typically enter "auto".
      */
     TreeblockSize?: H265TreeblockSize;
+    /**
+     * Sets the minimum QP. If you aren't familiar with quantization adjustment, leave the field empty. MediaLive will
+apply an appropriate value.
+     */
+    MinQp?: __integerMin1Max51;
   }
   export type H265Tier = "HIGH"|"MAIN"|string;
   export type H265TimecodeInsertionBehavior = "DISABLED"|"PIC_TIMING_SEI"|string;
@@ -9321,6 +9331,7 @@ one destination per packager.
   export type __listOfSrtCallerSource = SrtCallerSource[];
   export type __listOfSrtCallerSourceRequest = SrtCallerSourceRequest[];
   export type MultiplexPacketIdentifiersMapping = {[key: string]: MultiplexProgramPacketIdentifiersMap};
+  export type __integerMin1Max51 = number;
   /**
    * A string in YYYY-MM-DD format that represents the latest possible API version that can be used in this service. Specify 'latest' to use the latest possible version.
    */

package/clients/sagemaker.d.ts

@@ -3729,6 +3729,7 @@ declare namespace SageMaker {
   }
   export type AutoMLSortBy = "Name"|"CreationTime"|"Status"|string;
   export type AutoMLSortOrder = "Ascending"|"Descending"|string;
+  export type AutoMountHomeEFS = "Enabled"|"Disabled"|"DefaultAsDomain"|string;
   export interface AutoParameter {
     /**
      * The name of the hyperparameter to optimize using Autotune.
@@ -4730,7 +4731,7 @@ declare namespace SageMaker {
      */
     AdditionalModelDataSources?: AdditionalModelDataSources;
     /**
-     * The environment variables to set in the Docker container. The maximum length of each key and value in the Environment map is 1024 bytes. The maximum length of all keys and values in the map, combined, is 32 KB. If you pass multiple containers to a CreateModel request, then the maximum length of all of their maps, combined, is also 32 KB.
+     * The environment variables to set in the Docker container. Don't include any sensitive data in your environment variables. The maximum length of each key and value in the Environment map is 1024 bytes. The maximum length of all keys and values in the map, combined, is 32 KB. If you pass multiple containers to a CreateModel request, then the maximum length of all of their maps, combined, is also 32 KB.
      */
     Environment?: EnvironmentMap;
     /**
@@ -6845,7 +6846,7 @@ declare namespace SageMaker {
      */
     BatchStrategy?: BatchStrategy;
     /**
-     * The environment variables to set in the Docker container. We support up to 16 key and values entries in the map.
+     * The environment variables to set in the Docker container. Don't include any sensitive data in your environment variables. We support up to 16 key and values entries in the map.
      */
     Environment?: TransformEnvironmentMap;
     /**
@@ -25288,6 +25289,10 @@ declare namespace SageMaker {
      * Studio settings. If these settings are applied on a user level, they take priority over the settings applied on a domain level.
      */
     StudioWebPortalSettings?: StudioWebPortalSettings;
+    /**
+     * Indicates whether auto-mounting of an EFS volume is supported for the user profile. The DefaultAsDomain value is only supported for user profiles. Do not use the DefaultAsDomain value when setting this parameter for a domain.
+     */
+    AutoMountHomeEFS?: AutoMountHomeEFS;
   }
   export type UsersPerStep = number;
   export type UtilizationMetric = number;

package/clients/timestreaminfluxdb.d.ts

@@ -639,7 +639,7 @@ declare namespace TimestreamInfluxDB {
     enabled: Boolean;
   }
   export type S3ConfigurationBucketNameString = string;
-  export type Status = "CREATING"|"AVAILABLE"|"DELETING"|"MODIFYING"|"UPDATING"|"DELETED"|"FAILED"|string;
+  export type Status = "CREATING"|"AVAILABLE"|"DELETING"|"MODIFYING"|"UPDATING"|"DELETED"|"FAILED"|"UPDATING_DEPLOYMENT_TYPE"|"UPDATING_INSTANCE_TYPE"|string;
   export type String = string;
   export type TagKey = string;
   export type TagKeys = TagKey[];
@@ -678,6 +678,14 @@ declare namespace TimestreamInfluxDB {
      * The id of the DB parameter group to assign to your DB instance. DB parameter groups specify how the database is configured. For example, DB parameter groups can specify the limit for query concurrency.
      */
     dbParameterGroupIdentifier?: DbParameterGroupIdentifier;
+    /**
+     * The Timestream for InfluxDB DB instance type to run InfluxDB on.
+     */
+    dbInstanceType?: DbInstanceType;
+    /**
+     * Specifies whether the DB instance will be deployed as a standalone instance or with a Multi-AZ standby for high availability.
+     */
+    deploymentType?: DeploymentType;
   }
   export interface UpdateDbInstanceOutput {
     /**

package/dist/aws-sdk-core-react-native.js

@@ -83,7 +83,7 @@ return /******/ (function(modules) { // webpackBootstrap
 	  /**
 	   * @constant
 	   */
-	  VERSION: '2.1687.0',
+	  VERSION: '2.1688.0',
 
 	  /**
 	   * @api private