aws-sdk 2.1650.0 → 2.1652.0

package/clients/connect.d.ts

@@ -579,6 +579,14 @@ declare class Connect extends Service {
    * This API is in preview release for Amazon Connect and is subject to change. Describes an agent status.
    */
   describeAgentStatus(callback?: (err: AWSError, data: Connect.Types.DescribeAgentStatusResponse) => void): Request<Connect.Types.DescribeAgentStatusResponse, AWSError>;
+  /**
+   * This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. Describes the target authentication profile.
+   */
+  describeAuthenticationProfile(params: Connect.Types.DescribeAuthenticationProfileRequest, callback?: (err: AWSError, data: Connect.Types.DescribeAuthenticationProfileResponse) => void): Request<Connect.Types.DescribeAuthenticationProfileResponse, AWSError>;
+  /**
+   * This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. Describes the target authentication profile.
+   */
+  describeAuthenticationProfile(callback?: (err: AWSError, data: Connect.Types.DescribeAuthenticationProfileResponse) => void): Request<Connect.Types.DescribeAuthenticationProfileResponse, AWSError>;
   /**
    * This API is in preview release for Amazon Connect and is subject to change. Describes the specified contact.   Contact information remains available in Amazon Connect for 24 months, and then it is deleted. Only data from November 12, 2021, and later is returned by this API. 
    */
@@ -964,11 +972,11 @@ declare class Connect extends Service {
    */
   getTrafficDistribution(callback?: (err: AWSError, data: Connect.Types.GetTrafficDistributionResponse) => void): Request<Connect.Types.GetTrafficDistributionResponse, AWSError>;
   /**
-   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.
+   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.  Call the DescribePhoneNumber API to verify the status of a previous ImportPhoneNumber operation.   If you plan to claim or import numbers and then release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired.   By default you can claim or import and then release up to 200% of your maximum number of active phone numbers. If you claim or import and then release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming or importing any more numbers until 180 days past the oldest number released has expired.  For example, if you already have 99 claimed or imported numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services Support ticket. 
    */
   importPhoneNumber(params: Connect.Types.ImportPhoneNumberRequest, callback?: (err: AWSError, data: Connect.Types.ImportPhoneNumberResponse) => void): Request<Connect.Types.ImportPhoneNumberResponse, AWSError>;
   /**
-   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.
+   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.  Call the DescribePhoneNumber API to verify the status of a previous ImportPhoneNumber operation.   If you plan to claim or import numbers and then release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired.   By default you can claim or import and then release up to 200% of your maximum number of active phone numbers. If you claim or import and then release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming or importing any more numbers until 180 days past the oldest number released has expired.  For example, if you already have 99 claimed or imported numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services Support ticket. 
    */
   importPhoneNumber(callback?: (err: AWSError, data: Connect.Types.ImportPhoneNumberResponse) => void): Request<Connect.Types.ImportPhoneNumberResponse, AWSError>;
   /**
@@ -995,6 +1003,14 @@ declare class Connect extends Service {
    * This API is in preview release for Amazon Connect and is subject to change. Returns a paginated list of all approved origins associated with the instance.
    */
   listApprovedOrigins(callback?: (err: AWSError, data: Connect.Types.ListApprovedOriginsResponse) => void): Request<Connect.Types.ListApprovedOriginsResponse, AWSError>;
+  /**
+   * This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. Provides summary information about the authentication profiles in a specified Amazon Connect instance.
+   */
+  listAuthenticationProfiles(params: Connect.Types.ListAuthenticationProfilesRequest, callback?: (err: AWSError, data: Connect.Types.ListAuthenticationProfilesResponse) => void): Request<Connect.Types.ListAuthenticationProfilesResponse, AWSError>;
+  /**
+   * This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. Provides summary information about the authentication profiles in a specified Amazon Connect instance.
+   */
+  listAuthenticationProfiles(callback?: (err: AWSError, data: Connect.Types.ListAuthenticationProfilesResponse) => void): Request<Connect.Types.ListAuthenticationProfilesResponse, AWSError>;
   /**
    * This API is in preview release for Amazon Connect and is subject to change. For the specified version of Amazon Lex, returns a paginated list of all the Amazon Lex bots currently associated with the instance. Use this API to returns both Amazon Lex V1 and V2 bots.
    */
@@ -1500,19 +1516,19 @@ declare class Connect extends Service {
    */
   sendChatIntegrationEvent(callback?: (err: AWSError, data: Connect.Types.SendChatIntegrationEventResponse) => void): Request<Connect.Types.SendChatIntegrationEventResponse, AWSError>;
   /**
-   * Provides a pre-signed Amazon S3 URL in response for uploading your content.  You may only use this API to upload attachments to a Connect Case. 
+   * Provides a pre-signed Amazon S3 URL in response for uploading your content.  You may only use this API to upload attachments to an Amazon Connect Case. 
    */
   startAttachedFileUpload(params: Connect.Types.StartAttachedFileUploadRequest, callback?: (err: AWSError, data: Connect.Types.StartAttachedFileUploadResponse) => void): Request<Connect.Types.StartAttachedFileUploadResponse, AWSError>;
   /**
-   * Provides a pre-signed Amazon S3 URL in response for uploading your content.  You may only use this API to upload attachments to a Connect Case. 
+   * Provides a pre-signed Amazon S3 URL in response for uploading your content.  You may only use this API to upload attachments to an Amazon Connect Case. 
    */
   startAttachedFileUpload(callback?: (err: AWSError, data: Connect.Types.StartAttachedFileUploadResponse) => void): Request<Connect.Types.StartAttachedFileUploadResponse, AWSError>;
   /**
-   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see Chat in the Amazon Connect Administrator Guide.
+   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startChatContact(params: Connect.Types.StartChatContactRequest, callback?: (err: AWSError, data: Connect.Types.StartChatContactResponse) => void): Request<Connect.Types.StartChatContactResponse, AWSError>;
   /**
-   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see Chat in the Amazon Connect Administrator Guide.
+   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startChatContact(callback?: (err: AWSError, data: Connect.Types.StartChatContactResponse) => void): Request<Connect.Types.StartChatContactResponse, AWSError>;
   /**
@@ -1532,11 +1548,11 @@ declare class Connect extends Service {
    */
   startContactRecording(callback?: (err: AWSError, data: Connect.Types.StartContactRecordingResponse) => void): Request<Connect.Types.StartContactRecordingResponse, AWSError>;
   /**
-   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
+   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide. For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startContactStreaming(params: Connect.Types.StartContactStreamingRequest, callback?: (err: AWSError, data: Connect.Types.StartContactStreamingResponse) => void): Request<Connect.Types.StartContactStreamingResponse, AWSError>;
   /**
-   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
+   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide. For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startContactStreaming(callback?: (err: AWSError, data: Connect.Types.StartContactStreamingResponse) => void): Request<Connect.Types.StartContactStreamingResponse, AWSError>;
   /**
@@ -1651,6 +1667,14 @@ declare class Connect extends Service {
    * This API is in preview release for Amazon Connect and is subject to change. Updates agent status.
    */
   updateAgentStatus(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>;
+  /**
+   * This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. Updates the selected authentication profile.
+   */
+  updateAuthenticationProfile(params: Connect.Types.UpdateAuthenticationProfileRequest, callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>;
+  /**
+   * This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. Updates the selected authentication profile.
+   */
+  updateAuthenticationProfile(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>;
   /**
    * This API is in preview release for Amazon Connect and is subject to change. Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.  You can add or update user-defined contact information for both ongoing and completed contacts. 
    */
@@ -2015,6 +2039,7 @@ declare class Connect extends Service {
 declare namespace Connect {
   export type ARN = string;
   export type AWSAccountId = string;
+  export type AccessTokenDuration = number;
   export type ActionSummaries = ActionSummary[];
   export interface ActionSummary {
     /**
@@ -2116,6 +2141,8 @@ declare namespace Connect {
      */
     L5Ids?: HierarchyGroupIdList;
   }
+  export type AgentId = string;
+  export type AgentIds = AgentId[];
   export interface AgentInfo {
     /**
      * The identifier of the agent who accepted the contact.
@@ -2240,6 +2267,12 @@ declare namespace Connect {
   export type AgentStatusType = "ROUTABLE"|"CUSTOM"|"OFFLINE"|string;
   export type AgentStatusTypes = AgentStatusType[];
   export type AgentUsername = string;
+  export interface AgentsCriteria {
+    /**
+     * An object to specify a list of agents, by Agent ID.
+     */
+    AgentIds?: AgentIds;
+  }
   export type AgentsMinOneMaxHundred = UserId[];
   export type AliasArn = string;
   export type AllowedAccessControlTags = {[key: string]: SecurityProfilePolicyValue};
@@ -2633,7 +2666,11 @@ declare namespace Connect {
     /**
      * The proficiency level of the condition.
      */
-    ProficiencyLevel?: ProficiencyLevel;
+    ProficiencyLevel?: NullableProficiencyLevel;
+    /**
+     * An object to define AgentsCriteria.
+     */
+    MatchCriteria?: MatchCriteria;
     /**
      * The operator of the condition.
      */
@@ -2661,6 +2698,86 @@ declare namespace Connect {
     PotentialQualityIssues?: PotentialAudioQualityIssues;
   }
   export type AudioQualityScore = number;
+  export interface AuthenticationProfile {
+    /**
+     * A unique identifier for the authentication profile. 
+     */
+    Id?: AuthenticationProfileId;
+    /**
+     * The Amazon Resource Name (ARN) for the authentication profile.
+     */
+    Arn?: ARN;
+    /**
+     * The name for the authentication profile.
+     */
+    Name?: AuthenticationProfileName;
+    /**
+     * The description for the authentication profile.
+     */
+    Description?: AuthenticationProfileDescription;
+    /**
+     * A list of IP address range strings that are allowed to access the Amazon Connect instance. For more information about how to configure IP addresses, see Configure IP address based access control in the Amazon Connect Administrator Guide.
+     */
+    AllowedIps?: IpCidrList;
+    /**
+     * A list of IP address range strings that are blocked from accessing the Amazon Connect instance. For more information about how to configure IP addresses, see Configure IP address based access control in the Amazon Connect Administrator Guide.
+     */
+    BlockedIps?: IpCidrList;
+    /**
+     * Shows whether the authentication profile is the default authentication profile for the Amazon Connect instance. The default authentication profile applies to all agents in an Amazon Connect instance, unless overridden by another authentication profile.
+     */
+    IsDefault?: Boolean;
+    /**
+     * The timestamp when the authentication profile was created.
+     */
+    CreatedTime?: Timestamp;
+    /**
+     * The timestamp when the authentication profile was last modified.
+     */
+    LastModifiedTime?: Timestamp;
+    /**
+     * The Amazon Web Services Region where the authentication profile was last modified.
+     */
+    LastModifiedRegion?: RegionName;
+    /**
+     * The short lived session duration configuration for users logged in to Amazon Connect, in minutes. This value determines the maximum possible time before an agent is authenticated. For more information, see Configure the session duration in the Amazon Connect Administrator Guide.
+     */
+    PeriodicSessionDuration?: AccessTokenDuration;
+    /**
+     * The long lived session duration for users logged in to Amazon Connect, in minutes. After this time period, users must log in again. For more information, see Configure the session duration in the Amazon Connect Administrator Guide.
+     */
+    MaxSessionDuration?: RefreshTokenDuration;
+  }
+  export type AuthenticationProfileDescription = string;
+  export type AuthenticationProfileId = string;
+  export type AuthenticationProfileName = string;
+  export interface AuthenticationProfileSummary {
+    /**
+     * The unique identifier of the authentication profile.
+     */
+    Id?: AuthenticationProfileId;
+    /**
+     * The Amazon Resource Name (ARN) of the authentication profile summary.
+     */
+    Arn?: ARN;
+    /**
+     * The name of the authentication profile summary.
+     */
+    Name?: AuthenticationProfileName;
+    /**
+     * Shows whether the authentication profile is the default authentication profile for the Amazon Connect instance. The default authentication profile applies to all agents in an Amazon Connect instance, unless overridden by another authentication profile.
+     */
+    IsDefault?: Boolean;
+    /**
+     * The timestamp when the authentication profile summary was last modified.
+     */
+    LastModifiedTime?: Timestamp;
+    /**
+     * The Amazon Web Services Region when the authentication profile summary was last modified.
+     */
+    LastModifiedRegion?: RegionName;
+  }
+  export type AuthenticationProfileSummaryList = AuthenticationProfileSummary[];
   export type AutoAccept = boolean;
   export interface AvailableNumberSummary {
     /**
@@ -2939,7 +3056,7 @@ declare namespace Connect {
   export type ComparisonOperator = string;
   export interface CompleteAttachedFileUploadRequest {
     /**
-     * The unique identifier of the Connect instance.
+     * The unique identifier of the Amazon Connect instance.
      */
     InstanceId: InstanceId;
     /**
@@ -4728,6 +4845,22 @@ declare namespace Connect {
      */
     AgentStatus?: AgentStatus;
   }
+  export interface DescribeAuthenticationProfileRequest {
+    /**
+     * A unique identifier for the authentication profile. 
+     */
+    AuthenticationProfileId: AuthenticationProfileId;
+    /**
+     * The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
+     */
+    InstanceId: InstanceId;
+  }
+  export interface DescribeAuthenticationProfileResponse {
+    /**
+     * The authentication profile object being described.
+     */
+    AuthenticationProfile?: AuthenticationProfile;
+  }
   export interface DescribeContactEvaluationRequest {
     /**
      * The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
@@ -5992,7 +6125,7 @@ declare namespace Connect {
      */
     BooleanValue?: Boolean;
     /**
-     * a Double number value type.
+     * A Double number value type.
      */
     DoubleValue?: Double;
     /**
@@ -6341,7 +6474,7 @@ declare namespace Connect {
      */
     Groupings?: GroupingsV2;
     /**
-     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate   AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Adherent time   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate   AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time   AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Agent non-response   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons   AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  UI name: Occupancy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence   AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time   AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time   AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time   AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time   Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time   AVG_CASE_RELATED_CONTACTS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case   AVG_CASE_RESOLUTION_TIME  Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time   AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration   Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration   AVG_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Average flow time   AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time   AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts   AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds   Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time   AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time   Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions   AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time   AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time   AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time   Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time   AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time   AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time   AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time   CASES_CREATED  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created   CONTACTS_ABANDONED  Unit: Count Metric filter:    Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect    Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned   CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts abandoned in X seconds   CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts answered in X seconds   CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp)   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect   CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect   CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect   CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold   CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external   CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal   CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued   CONTACTS_QUEUED_BY_ENQUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp)   CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X   CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out   Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent   CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue   CURRENT_CASES  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases   FLOWS_OUTCOME  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome   FLOWS_STARTED  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows started   MAX_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Maximum flow time   MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time   MIN_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Minimum flow time   PERCENT_CASES_FIRST_CONTACT_RESOLVED  Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact   PERCENT_CONTACTS_STEP_EXPIRED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available   PERCENT_CONTACTS_STEP_JOINED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available   PERCENT_FLOWS_OUTCOME  Unit: Percent Valid metric filter key: FLOWS_OUTCOME_TYPE  Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome percentage.  The FLOWS_OUTCOME_TYPE is not a valid grouping.   PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent   PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent   PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent   PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent   REOPENED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened   RESOLVED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved   SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Service level X   STEP_CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available  SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time   SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time   SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected   SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Error status time   SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time   SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time   SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time   SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time   SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time   SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time   SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time   SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts   
+     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate   AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Adherent time   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate   AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time   AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Agent non-response   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons   AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  UI name: Occupancy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence   AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time   AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time   AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time   AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time   Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time   AVG_CASE_RELATED_CONTACTS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case   AVG_CASE_RESOLUTION_TIME  Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time   AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration   Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration   AVG_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Average flow time   AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time   AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts   AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds   Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time   AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time   Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions   AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time   AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time   AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time   Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time   AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time   AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time   AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time   CASES_CREATED  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created   CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp)   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect   CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect   CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect   CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold   CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external   CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal   CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued   CONTACTS_QUEUED_BY_ENQUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp)   CONTACTS_REMOVED_FROM_QUEUE_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: This metric is not available in Amazon Connect admin website.   CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X   CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out   Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent   CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue   CURRENT_CASES  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases   FLOWS_OUTCOME  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome   FLOWS_STARTED  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows started   MAX_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Maximum flow time   MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time   MIN_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Minimum flow time   PERCENT_CASES_FIRST_CONTACT_RESOLVED  Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact   PERCENT_CONTACTS_STEP_EXPIRED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_CONTACTS_STEP_JOINED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_FLOWS_OUTCOME  Unit: Percent Valid metric filter key: FLOWS_OUTCOME_TYPE  Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome percentage.  The FLOWS_OUTCOME_TYPE is not a valid grouping.   PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent   PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent   PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent   PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent   REOPENED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened   RESOLVED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved   SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Service level X   STEP_CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time   SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   SUM_CONTACTS_ABANDONED  Unit: Count Metric filter:    Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect    Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned   SUM_CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts abandoned in X seconds   SUM_CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts answered in X seconds   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time   SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected   SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Error status time   SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time   SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time   SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time   SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time   SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time   SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time   SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time   SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts   
      */
     Metrics: MetricsV2;
     /**
@@ -7089,6 +7222,8 @@ declare namespace Connect {
     Id?: TaskTemplateFieldIdentifier;
   }
   export type InvisibleTaskTemplateFields = InvisibleFieldInfo[];
+  export type IpCidr = string;
+  export type IpCidrList = IpCidr[];
   export type JoinToken = string;
   export type KeyId = string;
   export interface KinesisFirehoseConfig {
@@ -7225,6 +7360,30 @@ declare namespace Connect {
      */
     NextToken?: NextToken;
   }
+  export interface ListAuthenticationProfilesRequest {
+    /**
+     * The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
+     */
+    InstanceId: InstanceId;
+    /**
+     * The maximum number of results to return per page.
+     */
+    MaxResults?: MaxResult1000;
+    /**
+     * The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
+     */
+    NextToken?: NextToken;
+  }
+  export interface ListAuthenticationProfilesResponse {
+    /**
+     * A summary of a given authentication profile.
+     */
+    AuthenticationProfileSummaryList?: AuthenticationProfileSummaryList;
+    /**
+     * If there are additional results, this is the token for the next set of results.
+     */
+    NextToken?: NextToken;
+  }
   export interface ListBotsRequest {
     /**
      * The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
@@ -8414,6 +8573,12 @@ declare namespace Connect {
     NextToken?: ViewsNextToken;
   }
   export type Long = number;
+  export interface MatchCriteria {
+    /**
+     * An object to define AgentIds.
+     */
+    AgentsCriteria?: AgentsCriteria;
+  }
   export type MaxResult10 = number;
   export type MaxResult100 = number;
   export type MaxResult1000 = number;
@@ -8624,6 +8789,7 @@ declare namespace Connect {
      */
     UserIds?: UserIdList;
   }
+  export type NullableProficiencyLevel = number;
   export interface NumberReference {
     /**
      * Identifier of the number reference.
@@ -9473,6 +9639,7 @@ declare namespace Connect {
   export type ReferenceType = "URL"|"ATTACHMENT"|"NUMBER"|"STRING"|"DATE"|"EMAIL"|string;
   export type ReferenceTypes = ReferenceType[];
   export type ReferenceValue = string;
+  export type RefreshTokenDuration = number;
   export type RegionName = string;
   export type RehydrationType = "ENTIRE_PAST_SESSION"|"FROM_SEGMENT"|string;
   export interface ReleasePhoneNumberRequest {
@@ -9999,7 +10166,7 @@ declare namespace Connect {
   }
   export interface SearchContactFlowsResponse {
     /**
-     * Information about the contact flows.
+     * Information about the flows.
      */
     ContactFlows?: ContactFlowSearchSummaryList;
     /**
@@ -10093,7 +10260,7 @@ declare namespace Connect {
      */
     QueueIds?: QueueIdList;
     /**
-     * The search criteria based on user-defined contact attributes that have been configured for contact search. For more information, see Search by customer contact attributes in the Amazon Connect Administrator Guide.  To use SearchableContactAttributes in a search request, the GetContactAttributes action is required to perform an API request. For more information, see https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissionsActions defined by Amazon Connect. 
+     * The search criteria based on user-defined contact attributes that have been configured for contact search. For more information, see Search by custom contact attributes in the Amazon Connect Administrator Guide.  To use SearchableContactAttributes in a search request, the GetContactAttributes action is required to perform an API request. For more information, see https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissionsActions defined by Amazon Connect. 
      */
     SearchableContactAttributes?: SearchableContactAttributes;
   }
@@ -10730,7 +10897,7 @@ declare namespace Connect {
      */
     ClientToken?: ClientToken;
     /**
-     * The unique identifier of the Connect instance.
+     * The unique identifier of the Amazon Connect instance.
      */
     InstanceId: InstanceId;
     /**
@@ -11054,7 +11221,7 @@ declare namespace Connect {
      */
     ClientToken?: ClientToken;
     /**
-     * The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:  arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/846ec553-a005-41c0-8341-xxxxxxxxxxxx 
+     * The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:  arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/846ec553-a005-41c0-8341-xxxxxxxxxxxx 
      */
     ContactFlowId: ContactFlowId;
     /**
@@ -11675,6 +11842,36 @@ declare namespace Connect {
      */
     ResetOrderNumber?: Boolean;
   }
+  export interface UpdateAuthenticationProfileRequest {
+    /**
+     * A unique identifier for the authentication profile. 
+     */
+    AuthenticationProfileId: AuthenticationProfileId;
+    /**
+     * The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
+     */
+    InstanceId: InstanceId;
+    /**
+     * The name for the authentication profile.
+     */
+    Name?: AuthenticationProfileName;
+    /**
+     * The description for the authentication profile.
+     */
+    Description?: AuthenticationProfileDescription;
+    /**
+     * A list of IP address range strings that are allowed to access the instance. For more information on how to configure IP addresses, seeConfigure session timeouts in the Amazon Connect Administrator Guide.
+     */
+    AllowedIps?: IpCidrList;
+    /**
+     * A list of IP address range strings that are blocked from accessing the instance. For more information on how to configure IP addresses, For more information on how to configure IP addresses, see Configure IP-based access control in the Amazon Connect Administrator Guide. 
+     */
+    BlockedIps?: IpCidrList;
+    /**
+     * The short lived session duration configuration for users logged in to Amazon Connect, in minutes. This value determines the maximum possible time before an agent is authenticated. For more information, For more information on how to configure IP addresses, see Configure session timeouts in the Amazon Connect Administrator Guide. 
+     */
+    PeriodicSessionDuration?: AccessTokenDuration;
+  }
   export interface UpdateCaseActionDefinition {
     /**
      * An array of objects with Field ID and Value data.

package/clients/eks.d.ts

@@ -860,7 +860,7 @@ declare namespace EKS {
   export type BoxedBoolean = boolean;
   export type BoxedInteger = number;
   export type Capacity = number;
-  export type CapacityTypes = "ON_DEMAND"|"SPOT"|string;
+  export type CapacityTypes = "ON_DEMAND"|"SPOT"|"CAPACITY_BLOCK"|string;
   export type Category = "UPGRADE_READINESS"|string;
   export type CategoryList = Category[];
   export interface Certificate {

package/clients/emr.d.ts

@@ -2119,6 +2119,10 @@ declare namespace EMR {
      * The custom AMI ID to use for the instance type.
      */
     CustomAmiId?: XmlStringMaxLen256;
+    /**
+     * The priority at which Amazon EMR launches the Amazon EC2 instances with this instance type. Priority starts at 0, which is the highest priority. Amazon EMR considers the highest priority first.
+     */
+    Priority?: NonNegativeDouble;
   }
   export type InstanceTypeConfigList = InstanceTypeConfig[];
   export interface InstanceTypeSpecification {
@@ -2154,6 +2158,10 @@ declare namespace EMR {
      * The custom AMI ID to use for the instance type.
      */
     CustomAmiId?: XmlStringMaxLen256;
+    /**
+     * The priority at which Amazon EMR launches the Amazon EC2 instances with this instance type. Priority starts at 0, which is the highest priority. Amazon EMR considers the highest priority first.
+     */
+    Priority?: NonNegativeDouble;
   }
   export type InstanceTypeSpecificationList = InstanceTypeSpecification[];
   export type Integer = number;
@@ -2913,10 +2921,10 @@ declare namespace EMR {
   }
   export type OnDemandCapacityReservationPreference = "open"|"none"|string;
   export type OnDemandCapacityReservationUsageStrategy = "use-capacity-reservations-first"|string;
-  export type OnDemandProvisioningAllocationStrategy = "lowest-price"|string;
+  export type OnDemandProvisioningAllocationStrategy = "lowest-price"|"prioritized"|string;
   export interface OnDemandProvisioningSpecification {
     /**
-     * Specifies the strategy to use in launching On-Demand instance fleets. Currently, the only option is lowest-price (the default), which launches the lowest price first.
+     * Specifies the strategy to use in launching On-Demand instance fleets. Available options are lowest-price and prioritized. lowest-price specifies to launch the instances with the lowest price first, and prioritized specifies that Amazon EMR should launch the instances with the highest priority first. The default is lowest-price.
      */
     AllocationStrategy: OnDemandProvisioningAllocationStrategy;
     /**
@@ -3436,7 +3444,7 @@ declare namespace EMR {
     Version?: String;
   }
   export type SimplifiedApplicationList = SimplifiedApplication[];
-  export type SpotProvisioningAllocationStrategy = "capacity-optimized"|"price-capacity-optimized"|"lowest-price"|"diversified"|string;
+  export type SpotProvisioningAllocationStrategy = "capacity-optimized"|"price-capacity-optimized"|"lowest-price"|"diversified"|"capacity-optimized-prioritized"|string;
   export interface SpotProvisioningSpecification {
     /**
      * The Spot provisioning timeout period in minutes. If Spot Instances are not provisioned within this time period, the TimeOutAction is taken. Minimum value is 5 and maximum value is 1440. The timeout applies only during initial provisioning, when the cluster is first created.
@@ -3451,7 +3459,7 @@ declare namespace EMR {
      */
     BlockDurationMinutes?: WholeNumber;
     /**
-     * Specifies one of the following strategies to launch Spot Instance fleets: price-capacity-optimized, capacity-optimized, lowest-price, or diversified. For more information on the provisioning strategies, see Allocation strategies for Spot Instances in the Amazon EC2 User Guide for Linux Instances.  When you launch a Spot Instance fleet with the old console, it automatically launches with the capacity-optimized strategy. You can't change the allocation strategy from the old console. 
+     * Specifies one of the following strategies to launch Spot Instance fleets: capacity-optimized, price-capacity-optimized, lowest-price, or diversified, and capacity-optimized-prioritized. For more information on the provisioning strategies, see Allocation strategies for Spot Instances in the Amazon EC2 User Guide for Linux Instances.  When you launch a Spot Instance fleet with the old console, it automatically launches with the capacity-optimized strategy. You can't change the allocation strategy from the old console. 
      */
     AllocationStrategy?: SpotProvisioningAllocationStrategy;
   }

package/clients/glue.d.ts

@@ -5542,6 +5542,8 @@ declare namespace Glue {
      */
     FederatedDatabase?: FederatedDatabase;
   }
+  export type DatabaseAttributes = "NAME"|string;
+  export type DatabaseAttributesList = DatabaseAttributes[];
   export interface DatabaseIdentifier {
     /**
      * The ID of the Data Catalog in which the database resides.
@@ -7321,6 +7323,10 @@ declare namespace Glue {
      * Allows you to specify that you want to list the databases shared with your account. The allowable values are FEDERATED, FOREIGN or ALL.    If set to FEDERATED, will list the federated databases (referencing an external entity) shared with your account.   If set to FOREIGN, will list the databases shared with your account.    If set to ALL, will list the databases shared with your account, as well as the databases in yor local account.   
      */
     ResourceShareType?: ResourceShareType;
+    /**
+     * Specifies the database fields returned by the GetDatabases call. This parameter doesn’t accept an empty list. The request must include the NAME.
+     */
+    AttributesToGet?: DatabaseAttributesList;
   }
   export interface GetDatabasesResponse {
     /**

package/clients/kinesisanalyticsv2.d.ts

@@ -2229,7 +2229,7 @@ declare namespace KinesisAnalyticsV2 {
      */
     ApplicationRestoreConfiguration?: ApplicationRestoreConfiguration;
   }
-  export type RuntimeEnvironment = "SQL-1_0"|"FLINK-1_6"|"FLINK-1_8"|"ZEPPELIN-FLINK-1_0"|"FLINK-1_11"|"FLINK-1_13"|"ZEPPELIN-FLINK-2_0"|"FLINK-1_15"|"ZEPPELIN-FLINK-3_0"|"FLINK-1_18"|string;
+  export type RuntimeEnvironment = "SQL-1_0"|"FLINK-1_6"|"FLINK-1_8"|"ZEPPELIN-FLINK-1_0"|"FLINK-1_11"|"FLINK-1_13"|"ZEPPELIN-FLINK-2_0"|"FLINK-1_15"|"ZEPPELIN-FLINK-3_0"|"FLINK-1_18"|"FLINK-1_19"|string;
   export interface S3ApplicationCodeLocationDescription {
     /**
      * The Amazon Resource Name (ARN) for the S3 bucket containing the application code.