aws-sdk 2.1650.0 → 2.1651.0

package/apis/pi-2018-02-27.min.json

@@ -14,7 +14,10 @@
     "signatureVersion": "v4",
     "signingName": "pi",
     "targetPrefix": "PerformanceInsightsv20180227",
-    "uid": "pi-2018-02-27"
+    "uid": "pi-2018-02-27",
+    "auth": [
+      "aws.auth#sigv4"
+    ]
   },
   "operations": {
     "CreatePerformanceAnalysisReport": {

package/clients/acmpca.d.ts

@@ -824,8 +824,8 @@ declare namespace ACMPCA {
      */
     CertificateArn?: Arn;
   }
-  export type KeyAlgorithm = "RSA_2048"|"RSA_4096"|"EC_prime256v1"|"EC_secp384r1"|string;
-  export type KeyStorageSecurityStandard = "FIPS_140_2_LEVEL_2_OR_HIGHER"|"FIPS_140_2_LEVEL_3_OR_HIGHER"|string;
+  export type KeyAlgorithm = "RSA_2048"|"RSA_4096"|"EC_prime256v1"|"EC_secp384r1"|"SM2"|string;
+  export type KeyStorageSecurityStandard = "FIPS_140_2_LEVEL_2_OR_HIGHER"|"FIPS_140_2_LEVEL_3_OR_HIGHER"|"CCPC_LEVEL_1_OR_HIGHER"|string;
   export interface KeyUsage {
     /**
      *  Key can be used for digital signing.
@@ -1062,7 +1062,7 @@ declare namespace ACMPCA {
   export type S3BucketName3To255 = string;
   export type S3Key = string;
   export type S3ObjectAcl = "PUBLIC_READ"|"BUCKET_OWNER_FULL_CONTROL"|string;
-  export type SigningAlgorithm = "SHA256WITHECDSA"|"SHA384WITHECDSA"|"SHA512WITHECDSA"|"SHA256WITHRSA"|"SHA384WITHRSA"|"SHA512WITHRSA"|string;
+  export type SigningAlgorithm = "SHA256WITHECDSA"|"SHA384WITHECDSA"|"SHA512WITHECDSA"|"SHA256WITHRSA"|"SHA384WITHRSA"|"SHA512WITHRSA"|"SM3WITHSM2"|string;
   export type String = string;
   export type String128 = string;
   export type String16 = string;

package/clients/cloudhsmv2.d.ts

@@ -12,123 +12,147 @@ declare class CloudHSMV2 extends Service {
   constructor(options?: CloudHSMV2.Types.ClientConfiguration)
   config: Config & CloudHSMV2.Types.ClientConfiguration;
   /**
-   * Copy an AWS CloudHSM cluster backup to a different region.
+   * Copy an CloudHSM cluster backup to a different region.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   copyBackupToRegion(params: CloudHSMV2.Types.CopyBackupToRegionRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.CopyBackupToRegionResponse) => void): Request<CloudHSMV2.Types.CopyBackupToRegionResponse, AWSError>;
   /**
-   * Copy an AWS CloudHSM cluster backup to a different region.
+   * Copy an CloudHSM cluster backup to a different region.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   copyBackupToRegion(callback?: (err: AWSError, data: CloudHSMV2.Types.CopyBackupToRegionResponse) => void): Request<CloudHSMV2.Types.CopyBackupToRegionResponse, AWSError>;
   /**
-   * Creates a new AWS CloudHSM cluster.
+   * Creates a new CloudHSM cluster.  Cross-account use: Yes. To perform this operation with an CloudHSM backup in a different AWS account, specify the full backup ARN in the value of the SourceBackupId parameter.
    */
   createCluster(params: CloudHSMV2.Types.CreateClusterRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.CreateClusterResponse) => void): Request<CloudHSMV2.Types.CreateClusterResponse, AWSError>;
   /**
-   * Creates a new AWS CloudHSM cluster.
+   * Creates a new CloudHSM cluster.  Cross-account use: Yes. To perform this operation with an CloudHSM backup in a different AWS account, specify the full backup ARN in the value of the SourceBackupId parameter.
    */
   createCluster(callback?: (err: AWSError, data: CloudHSMV2.Types.CreateClusterResponse) => void): Request<CloudHSMV2.Types.CreateClusterResponse, AWSError>;
   /**
-   * Creates a new hardware security module (HSM) in the specified AWS CloudHSM cluster.
+   * Creates a new hardware security module (HSM) in the specified CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Service account.
    */
   createHsm(params: CloudHSMV2.Types.CreateHsmRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.CreateHsmResponse) => void): Request<CloudHSMV2.Types.CreateHsmResponse, AWSError>;
   /**
-   * Creates a new hardware security module (HSM) in the specified AWS CloudHSM cluster.
+   * Creates a new hardware security module (HSM) in the specified CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Service account.
    */
   createHsm(callback?: (err: AWSError, data: CloudHSMV2.Types.CreateHsmResponse) => void): Request<CloudHSMV2.Types.CreateHsmResponse, AWSError>;
   /**
-   * Deletes a specified AWS CloudHSM backup. A backup can be restored up to 7 days after the DeleteBackup request is made. For more information on restoring a backup, see RestoreBackup.
+   * Deletes a specified CloudHSM backup. A backup can be restored up to 7 days after the DeleteBackup request is made. For more information on restoring a backup, see RestoreBackup.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   deleteBackup(params: CloudHSMV2.Types.DeleteBackupRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteBackupResponse) => void): Request<CloudHSMV2.Types.DeleteBackupResponse, AWSError>;
   /**
-   * Deletes a specified AWS CloudHSM backup. A backup can be restored up to 7 days after the DeleteBackup request is made. For more information on restoring a backup, see RestoreBackup.
+   * Deletes a specified CloudHSM backup. A backup can be restored up to 7 days after the DeleteBackup request is made. For more information on restoring a backup, see RestoreBackup.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   deleteBackup(callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteBackupResponse) => void): Request<CloudHSMV2.Types.DeleteBackupResponse, AWSError>;
   /**
-   * Deletes the specified AWS CloudHSM cluster. Before you can delete a cluster, you must delete all HSMs in the cluster. To see if the cluster contains any HSMs, use DescribeClusters. To delete an HSM, use DeleteHsm.
+   * Deletes the specified CloudHSM cluster. Before you can delete a cluster, you must delete all HSMs in the cluster. To see if the cluster contains any HSMs, use DescribeClusters. To delete an HSM, use DeleteHsm.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Services account.
    */
   deleteCluster(params: CloudHSMV2.Types.DeleteClusterRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteClusterResponse) => void): Request<CloudHSMV2.Types.DeleteClusterResponse, AWSError>;
   /**
-   * Deletes the specified AWS CloudHSM cluster. Before you can delete a cluster, you must delete all HSMs in the cluster. To see if the cluster contains any HSMs, use DescribeClusters. To delete an HSM, use DeleteHsm.
+   * Deletes the specified CloudHSM cluster. Before you can delete a cluster, you must delete all HSMs in the cluster. To see if the cluster contains any HSMs, use DescribeClusters. To delete an HSM, use DeleteHsm.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Services account.
    */
   deleteCluster(callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteClusterResponse) => void): Request<CloudHSMV2.Types.DeleteClusterResponse, AWSError>;
   /**
-   * Deletes the specified HSM. To specify an HSM, you can use its identifier (ID), the IP address of the HSM's elastic network interface (ENI), or the ID of the HSM's ENI. You need to specify only one of these values. To find these values, use DescribeClusters.
+   * Deletes the specified HSM. To specify an HSM, you can use its identifier (ID), the IP address of the HSM's elastic network interface (ENI), or the ID of the HSM's ENI. You need to specify only one of these values. To find these values, use DescribeClusters.  Cross-account use: No. You cannot perform this operation on an CloudHSM hsm in a different Amazon Web Services account.
    */
   deleteHsm(params: CloudHSMV2.Types.DeleteHsmRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteHsmResponse) => void): Request<CloudHSMV2.Types.DeleteHsmResponse, AWSError>;
   /**
-   * Deletes the specified HSM. To specify an HSM, you can use its identifier (ID), the IP address of the HSM's elastic network interface (ENI), or the ID of the HSM's ENI. You need to specify only one of these values. To find these values, use DescribeClusters.
+   * Deletes the specified HSM. To specify an HSM, you can use its identifier (ID), the IP address of the HSM's elastic network interface (ENI), or the ID of the HSM's ENI. You need to specify only one of these values. To find these values, use DescribeClusters.  Cross-account use: No. You cannot perform this operation on an CloudHSM hsm in a different Amazon Web Services account.
    */
   deleteHsm(callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteHsmResponse) => void): Request<CloudHSMV2.Types.DeleteHsmResponse, AWSError>;
   /**
-   * Gets information about backups of AWS CloudHSM clusters. This is a paginated operation, which means that each response might contain only a subset of all the backups. When the response contains only a subset of backups, it includes a NextToken value. Use this value in a subsequent DescribeBackups request to get more backups. When you receive a response with no NextToken (or an empty or null value), that means there are no more backups to get.
+   *  Deletes an CloudHSM resource policy. Deleting a resource policy will result in the resource being unshared and removed from any RAM resource shares. Deleting the resource policy attached to a backup will not impact any clusters created from that backup.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
+   */
+  deleteResourcePolicy(params: CloudHSMV2.Types.DeleteResourcePolicyRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteResourcePolicyResponse) => void): Request<CloudHSMV2.Types.DeleteResourcePolicyResponse, AWSError>;
+  /**
+   *  Deletes an CloudHSM resource policy. Deleting a resource policy will result in the resource being unshared and removed from any RAM resource shares. Deleting the resource policy attached to a backup will not impact any clusters created from that backup.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
+   */
+  deleteResourcePolicy(callback?: (err: AWSError, data: CloudHSMV2.Types.DeleteResourcePolicyResponse) => void): Request<CloudHSMV2.Types.DeleteResourcePolicyResponse, AWSError>;
+  /**
+   * Gets information about backups of CloudHSM clusters. Lists either the backups you own or the backups shared with you when the Shared parameter is true. This is a paginated operation, which means that each response might contain only a subset of all the backups. When the response contains only a subset of backups, it includes a NextToken value. Use this value in a subsequent DescribeBackups request to get more backups. When you receive a response with no NextToken (or an empty or null value), that means there are no more backups to get.  Cross-account use: Yes. Customers can describe backups in other Amazon Web Services accounts that are shared with them.
    */
   describeBackups(params: CloudHSMV2.Types.DescribeBackupsRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.DescribeBackupsResponse) => void): Request<CloudHSMV2.Types.DescribeBackupsResponse, AWSError>;
   /**
-   * Gets information about backups of AWS CloudHSM clusters. This is a paginated operation, which means that each response might contain only a subset of all the backups. When the response contains only a subset of backups, it includes a NextToken value. Use this value in a subsequent DescribeBackups request to get more backups. When you receive a response with no NextToken (or an empty or null value), that means there are no more backups to get.
+   * Gets information about backups of CloudHSM clusters. Lists either the backups you own or the backups shared with you when the Shared parameter is true. This is a paginated operation, which means that each response might contain only a subset of all the backups. When the response contains only a subset of backups, it includes a NextToken value. Use this value in a subsequent DescribeBackups request to get more backups. When you receive a response with no NextToken (or an empty or null value), that means there are no more backups to get.  Cross-account use: Yes. Customers can describe backups in other Amazon Web Services accounts that are shared with them.
    */
   describeBackups(callback?: (err: AWSError, data: CloudHSMV2.Types.DescribeBackupsResponse) => void): Request<CloudHSMV2.Types.DescribeBackupsResponse, AWSError>;
   /**
-   * Gets information about AWS CloudHSM clusters. This is a paginated operation, which means that each response might contain only a subset of all the clusters. When the response contains only a subset of clusters, it includes a NextToken value. Use this value in a subsequent DescribeClusters request to get more clusters. When you receive a response with no NextToken (or an empty or null value), that means there are no more clusters to get.
+   * Gets information about CloudHSM clusters. This is a paginated operation, which means that each response might contain only a subset of all the clusters. When the response contains only a subset of clusters, it includes a NextToken value. Use this value in a subsequent DescribeClusters request to get more clusters. When you receive a response with no NextToken (or an empty or null value), that means there are no more clusters to get.  Cross-account use: No. You cannot perform this operation on CloudHSM clusters in a different Amazon Web Services account.
    */
   describeClusters(params: CloudHSMV2.Types.DescribeClustersRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.DescribeClustersResponse) => void): Request<CloudHSMV2.Types.DescribeClustersResponse, AWSError>;
   /**
-   * Gets information about AWS CloudHSM clusters. This is a paginated operation, which means that each response might contain only a subset of all the clusters. When the response contains only a subset of clusters, it includes a NextToken value. Use this value in a subsequent DescribeClusters request to get more clusters. When you receive a response with no NextToken (or an empty or null value), that means there are no more clusters to get.
+   * Gets information about CloudHSM clusters. This is a paginated operation, which means that each response might contain only a subset of all the clusters. When the response contains only a subset of clusters, it includes a NextToken value. Use this value in a subsequent DescribeClusters request to get more clusters. When you receive a response with no NextToken (or an empty or null value), that means there are no more clusters to get.  Cross-account use: No. You cannot perform this operation on CloudHSM clusters in a different Amazon Web Services account.
    */
   describeClusters(callback?: (err: AWSError, data: CloudHSMV2.Types.DescribeClustersResponse) => void): Request<CloudHSMV2.Types.DescribeClustersResponse, AWSError>;
   /**
-   * Claims an AWS CloudHSM cluster by submitting the cluster certificate issued by your issuing certificate authority (CA) and the CA's root certificate. Before you can claim a cluster, you must sign the cluster's certificate signing request (CSR) with your issuing CA. To get the cluster's CSR, use DescribeClusters.
+   *  Retrieves the resource policy document attached to a given resource.   Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
+   */
+  getResourcePolicy(params: CloudHSMV2.Types.GetResourcePolicyRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.GetResourcePolicyResponse) => void): Request<CloudHSMV2.Types.GetResourcePolicyResponse, AWSError>;
+  /**
+   *  Retrieves the resource policy document attached to a given resource.   Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
+   */
+  getResourcePolicy(callback?: (err: AWSError, data: CloudHSMV2.Types.GetResourcePolicyResponse) => void): Request<CloudHSMV2.Types.GetResourcePolicyResponse, AWSError>;
+  /**
+   * Claims an CloudHSM cluster by submitting the cluster certificate issued by your issuing certificate authority (CA) and the CA's root certificate. Before you can claim a cluster, you must sign the cluster's certificate signing request (CSR) with your issuing CA. To get the cluster's CSR, use DescribeClusters.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Services account.
    */
   initializeCluster(params: CloudHSMV2.Types.InitializeClusterRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.InitializeClusterResponse) => void): Request<CloudHSMV2.Types.InitializeClusterResponse, AWSError>;
   /**
-   * Claims an AWS CloudHSM cluster by submitting the cluster certificate issued by your issuing certificate authority (CA) and the CA's root certificate. Before you can claim a cluster, you must sign the cluster's certificate signing request (CSR) with your issuing CA. To get the cluster's CSR, use DescribeClusters.
+   * Claims an CloudHSM cluster by submitting the cluster certificate issued by your issuing certificate authority (CA) and the CA's root certificate. Before you can claim a cluster, you must sign the cluster's certificate signing request (CSR) with your issuing CA. To get the cluster's CSR, use DescribeClusters.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Services account.
    */
   initializeCluster(callback?: (err: AWSError, data: CloudHSMV2.Types.InitializeClusterResponse) => void): Request<CloudHSMV2.Types.InitializeClusterResponse, AWSError>;
   /**
-   * Gets a list of tags for the specified AWS CloudHSM cluster. This is a paginated operation, which means that each response might contain only a subset of all the tags. When the response contains only a subset of tags, it includes a NextToken value. Use this value in a subsequent ListTags request to get more tags. When you receive a response with no NextToken (or an empty or null value), that means there are no more tags to get.
+   * Gets a list of tags for the specified CloudHSM cluster. This is a paginated operation, which means that each response might contain only a subset of all the tags. When the response contains only a subset of tags, it includes a NextToken value. Use this value in a subsequent ListTags request to get more tags. When you receive a response with no NextToken (or an empty or null value), that means there are no more tags to get.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
    */
   listTags(params: CloudHSMV2.Types.ListTagsRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.ListTagsResponse) => void): Request<CloudHSMV2.Types.ListTagsResponse, AWSError>;
   /**
-   * Gets a list of tags for the specified AWS CloudHSM cluster. This is a paginated operation, which means that each response might contain only a subset of all the tags. When the response contains only a subset of tags, it includes a NextToken value. Use this value in a subsequent ListTags request to get more tags. When you receive a response with no NextToken (or an empty or null value), that means there are no more tags to get.
+   * Gets a list of tags for the specified CloudHSM cluster. This is a paginated operation, which means that each response might contain only a subset of all the tags. When the response contains only a subset of tags, it includes a NextToken value. Use this value in a subsequent ListTags request to get more tags. When you receive a response with no NextToken (or an empty or null value), that means there are no more tags to get.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
    */
   listTags(callback?: (err: AWSError, data: CloudHSMV2.Types.ListTagsResponse) => void): Request<CloudHSMV2.Types.ListTagsResponse, AWSError>;
   /**
-   * Modifies attributes for AWS CloudHSM backup.
+   * Modifies attributes for CloudHSM backup.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   modifyBackupAttributes(params: CloudHSMV2.Types.ModifyBackupAttributesRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.ModifyBackupAttributesResponse) => void): Request<CloudHSMV2.Types.ModifyBackupAttributesResponse, AWSError>;
   /**
-   * Modifies attributes for AWS CloudHSM backup.
+   * Modifies attributes for CloudHSM backup.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   modifyBackupAttributes(callback?: (err: AWSError, data: CloudHSMV2.Types.ModifyBackupAttributesResponse) => void): Request<CloudHSMV2.Types.ModifyBackupAttributesResponse, AWSError>;
   /**
-   * Modifies AWS CloudHSM cluster.
+   * Modifies CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Services account.
    */
   modifyCluster(params: CloudHSMV2.Types.ModifyClusterRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.ModifyClusterResponse) => void): Request<CloudHSMV2.Types.ModifyClusterResponse, AWSError>;
   /**
-   * Modifies AWS CloudHSM cluster.
+   * Modifies CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM cluster in a different Amazon Web Services account.
    */
   modifyCluster(callback?: (err: AWSError, data: CloudHSMV2.Types.ModifyClusterResponse) => void): Request<CloudHSMV2.Types.ModifyClusterResponse, AWSError>;
   /**
-   * Restores a specified AWS CloudHSM backup that is in the PENDING_DELETION state. For mor information on deleting a backup, see DeleteBackup.
+   * Creates or updates an CloudHSM resource policy. A resource policy helps you to define the IAM entity (for example, an Amazon Web Services account) that can manage your CloudHSM resources. The following resources support CloudHSM resource policies:     Backup - The resource policy allows you to describe the backup and restore a cluster from the backup in another Amazon Web Services account.   In order to share a backup, it must be in a 'READY' state and you must own it.  While you can share a backup using the CloudHSM PutResourcePolicy operation, we recommend using Resource Access Manager (RAM) instead. Using RAM provides multiple benefits as it creates the policy for you, allows multiple resources to be shared at one time, and increases the discoverability of shared resources. If you use PutResourcePolicy and want consumers to be able to describe the backups you share with them, you must promote the backup to a standard RAM Resource Share using the RAM PromoteResourceShareCreatedFromPolicy API operation. For more information, see  Working with shared backups in the CloudHSM User Guide   Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
+   */
+  putResourcePolicy(params: CloudHSMV2.Types.PutResourcePolicyRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.PutResourcePolicyResponse) => void): Request<CloudHSMV2.Types.PutResourcePolicyResponse, AWSError>;
+  /**
+   * Creates or updates an CloudHSM resource policy. A resource policy helps you to define the IAM entity (for example, an Amazon Web Services account) that can manage your CloudHSM resources. The following resources support CloudHSM resource policies:     Backup - The resource policy allows you to describe the backup and restore a cluster from the backup in another Amazon Web Services account.   In order to share a backup, it must be in a 'READY' state and you must own it.  While you can share a backup using the CloudHSM PutResourcePolicy operation, we recommend using Resource Access Manager (RAM) instead. Using RAM provides multiple benefits as it creates the policy for you, allows multiple resources to be shared at one time, and increases the discoverability of shared resources. If you use PutResourcePolicy and want consumers to be able to describe the backups you share with them, you must promote the backup to a standard RAM Resource Share using the RAM PromoteResourceShareCreatedFromPolicy API operation. For more information, see  Working with shared backups in the CloudHSM User Guide   Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
+   */
+  putResourcePolicy(callback?: (err: AWSError, data: CloudHSMV2.Types.PutResourcePolicyResponse) => void): Request<CloudHSMV2.Types.PutResourcePolicyResponse, AWSError>;
+  /**
+   * Restores a specified CloudHSM backup that is in the PENDING_DELETION state. For more information on deleting a backup, see DeleteBackup.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   restoreBackup(params: CloudHSMV2.Types.RestoreBackupRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.RestoreBackupResponse) => void): Request<CloudHSMV2.Types.RestoreBackupResponse, AWSError>;
   /**
-   * Restores a specified AWS CloudHSM backup that is in the PENDING_DELETION state. For mor information on deleting a backup, see DeleteBackup.
+   * Restores a specified CloudHSM backup that is in the PENDING_DELETION state. For more information on deleting a backup, see DeleteBackup.  Cross-account use: No. You cannot perform this operation on an CloudHSM backup in a different Amazon Web Services account.
    */
   restoreBackup(callback?: (err: AWSError, data: CloudHSMV2.Types.RestoreBackupResponse) => void): Request<CloudHSMV2.Types.RestoreBackupResponse, AWSError>;
   /**
-   * Adds or overwrites one or more tags for the specified AWS CloudHSM cluster.
+   * Adds or overwrites one or more tags for the specified CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
    */
   tagResource(params: CloudHSMV2.Types.TagResourceRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.TagResourceResponse) => void): Request<CloudHSMV2.Types.TagResourceResponse, AWSError>;
   /**
-   * Adds or overwrites one or more tags for the specified AWS CloudHSM cluster.
+   * Adds or overwrites one or more tags for the specified CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
    */
   tagResource(callback?: (err: AWSError, data: CloudHSMV2.Types.TagResourceResponse) => void): Request<CloudHSMV2.Types.TagResourceResponse, AWSError>;
   /**
-   * Removes the specified tag or tags from the specified AWS CloudHSM cluster.
+   * Removes the specified tag or tags from the specified CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
    */
   untagResource(params: CloudHSMV2.Types.UntagResourceRequest, callback?: (err: AWSError, data: CloudHSMV2.Types.UntagResourceResponse) => void): Request<CloudHSMV2.Types.UntagResourceResponse, AWSError>;
   /**
-   * Removes the specified tag or tags from the specified AWS CloudHSM cluster.
+   * Removes the specified tag or tags from the specified CloudHSM cluster.  Cross-account use: No. You cannot perform this operation on an CloudHSM resource in a different Amazon Web Services account.
    */
   untagResource(callback?: (err: AWSError, data: CloudHSMV2.Types.UntagResourceResponse) => void): Request<CloudHSMV2.Types.UntagResourceResponse, AWSError>;
 }
@@ -138,6 +162,10 @@ declare namespace CloudHSMV2 {
      * The identifier (ID) of the backup.
      */
     BackupId: BackupId;
+    /**
+     * The Amazon Resource Name (ARN) of the backup.
+     */
+    BackupArn?: BackupArn;
     /**
      * The state of the backup.
      */
@@ -179,7 +207,7 @@ declare namespace CloudHSMV2 {
      */
     TagList?: TagList;
     /**
-     * The HSM type of the cluster that was backed up.
+     * The HSM type used to create the backup.
      */
     HsmType?: HsmType;
     /**
@@ -187,6 +215,7 @@ declare namespace CloudHSMV2 {
      */
     Mode?: ClusterMode;
   }
+  export type BackupArn = string;
   export type BackupId = string;
   export type BackupPolicy = "DEFAULT"|string;
   export interface BackupRetentionPolicy {
@@ -216,7 +245,7 @@ declare namespace CloudHSMV2 {
      */
     HsmCertificate?: Cert;
     /**
-     * The HSM hardware certificate issued (signed) by AWS CloudHSM.
+     * The HSM hardware certificate issued (signed) by CloudHSM.
      */
     AwsHardwareCertificate?: Cert;
     /**
@@ -228,6 +257,7 @@ declare namespace CloudHSMV2 {
      */
     ClusterCertificate?: Cert;
   }
+  export type CloudHsmArn = string;
   export interface Cluster {
     /**
      * The cluster's backup policy.
@@ -329,9 +359,9 @@ declare namespace CloudHSMV2 {
      */
     HsmType: HsmType;
     /**
-     * The identifier (ID) of the cluster backup to restore. Use this value to restore the cluster from a backup instead of creating a new cluster. To find the backup ID, use DescribeBackups.
+     * The identifier (ID) or the Amazon Resource Name (ARN) of the cluster backup to restore. Use this value to restore the cluster from a backup instead of creating a new cluster. To find the backup ID or ARN, use DescribeBackups. If using a backup in another account, the full ARN must be supplied. 
      */
-    SourceBackupId?: BackupId;
+    SourceBackupId?: BackupArn;
     /**
      * The identifiers (IDs) of the subnets where you are creating the cluster. You must specify at least one subnet. If you specify multiple subnets, they must meet the following criteria:   All subnets must be in the same virtual private cloud (VPC).   You can specify only one subnet per Availability Zone.  
      */
@@ -419,6 +449,22 @@ declare namespace CloudHSMV2 {
      */
     HsmId?: HsmId;
   }
+  export interface DeleteResourcePolicyRequest {
+    /**
+     * Amazon Resource Name (ARN) of the resource from which the policy will be removed. 
+     */
+    ResourceArn?: CloudHsmArn;
+  }
+  export interface DeleteResourcePolicyResponse {
+    /**
+     * Amazon Resource Name (ARN) of the resource from which the policy was deleted. 
+     */
+    ResourceArn?: CloudHsmArn;
+    /**
+     * The policy previously attached to the resource.
+     */
+    Policy?: ResourcePolicy;
+  }
   export interface DescribeBackupsRequest {
     /**
      * The NextToken value that you received in the previous response. Use this value to get more backups.
@@ -432,6 +478,10 @@ declare namespace CloudHSMV2 {
      * One or more filters to limit the items returned in the response. Use the backupIds filter to return only the specified backups. Specify backups by their backup identifier (ID). Use the sourceBackupIds filter to return only the backups created from a source backup. The sourceBackupID of a source backup is returned by the CopyBackupToRegion operation. Use the clusterIds filter to return only the backups for the specified clusters. Specify clusters by their cluster identifier (ID). Use the states filter to return only backups that match the specified state. Use the neverExpires filter to return backups filtered by the value in the neverExpires parameter. True returns all backups exempt from the backup retention policy. False returns all backups with a backup retention policy defined at the cluster.
      */
     Filters?: Filters;
+    /**
+     * Describe backups that are shared with you.  By default when using this option, the command returns backups that have been shared using a standard Resource Access Manager resource share. In order for a backup that was shared using the PutResourcePolicy command to be returned, the share must be promoted to a standard resource share using the RAM PromoteResourceShareCreatedFromPolicy API operation. For more information about sharing backups, see  Working with shared backups in the CloudHSM User Guide. 
+     */
+    Shared?: Boolean;
     /**
      * Designates whether or not to sort the return backups by ascending chronological order of generation.
      */
@@ -494,6 +544,18 @@ declare namespace CloudHSMV2 {
   export type ExternalSubnetMapping = {[key: string]: SubnetId};
   export type Field = string;
   export type Filters = {[key: string]: Strings};
+  export interface GetResourcePolicyRequest {
+    /**
+     * Amazon Resource Name (ARN) of the resource to which a policy is attached.
+     */
+    ResourceArn?: CloudHsmArn;
+  }
+  export interface GetResourcePolicyResponse {
+    /**
+     * The policy attached to a resource.
+     */
+    Policy?: ResourcePolicy;
+  }
   export interface Hsm {
     /**
      * The Availability Zone that contains the HSM.
@@ -610,8 +672,29 @@ declare namespace CloudHSMV2 {
   }
   export type NextToken = string;
   export type PreCoPassword = string;
+  export interface PutResourcePolicyRequest {
+    /**
+     * Amazon Resource Name (ARN) of the resource to which you want to attach a policy. 
+     */
+    ResourceArn?: CloudHsmArn;
+    /**
+     * The policy you want to associate with a resource.  For an example policy, see  Working with shared backups in the CloudHSM User Guide
+     */
+    Policy?: ResourcePolicy;
+  }
+  export interface PutResourcePolicyResponse {
+    /**
+     * Amazon Resource Name (ARN) of the resource to which a policy is attached.
+     */
+    ResourceArn?: CloudHsmArn;
+    /**
+     * The policy attached to a resource.
+     */
+    Policy?: ResourcePolicy;
+  }
   export type Region = string;
   export type ResourceId = string;
+  export type ResourcePolicy = string;
   export interface RestoreBackupRequest {
     /**
      * The ID of the backup to be restored. To find the ID of a backup, use the DescribeBackups operation.

package/clients/connect.d.ts

@@ -964,11 +964,11 @@ declare class Connect extends Service {
    */
   getTrafficDistribution(callback?: (err: AWSError, data: Connect.Types.GetTrafficDistributionResponse) => void): Request<Connect.Types.GetTrafficDistributionResponse, AWSError>;
   /**
-   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.
+   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.  Call the DescribePhoneNumber API to verify the status of a previous ImportPhoneNumber operation.   If you plan to claim or import numbers and then release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired.   By default you can claim or import and then release up to 200% of your maximum number of active phone numbers. If you claim or import and then release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming or importing any more numbers until 180 days past the oldest number released has expired.  For example, if you already have 99 claimed or imported numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services Support ticket. 
    */
   importPhoneNumber(params: Connect.Types.ImportPhoneNumberRequest, callback?: (err: AWSError, data: Connect.Types.ImportPhoneNumberResponse) => void): Request<Connect.Types.ImportPhoneNumberResponse, AWSError>;
   /**
-   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.
+   * Imports a claimed phone number from an external service, such as Amazon Pinpoint, into an Amazon Connect instance. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance was created.  Call the DescribePhoneNumber API to verify the status of a previous ImportPhoneNumber operation.   If you plan to claim or import numbers and then release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired.   By default you can claim or import and then release up to 200% of your maximum number of active phone numbers. If you claim or import and then release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming or importing any more numbers until 180 days past the oldest number released has expired.  For example, if you already have 99 claimed or imported numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services Support ticket. 
    */
   importPhoneNumber(callback?: (err: AWSError, data: Connect.Types.ImportPhoneNumberResponse) => void): Request<Connect.Types.ImportPhoneNumberResponse, AWSError>;
   /**
@@ -1508,11 +1508,11 @@ declare class Connect extends Service {
    */
   startAttachedFileUpload(callback?: (err: AWSError, data: Connect.Types.StartAttachedFileUploadResponse) => void): Request<Connect.Types.StartAttachedFileUploadResponse, AWSError>;
   /**
-   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see Chat in the Amazon Connect Administrator Guide.
+   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startChatContact(params: Connect.Types.StartChatContactRequest, callback?: (err: AWSError, data: Connect.Types.StartChatContactResponse) => void): Request<Connect.Types.StartChatContactResponse, AWSError>;
   /**
-   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see Chat in the Amazon Connect Administrator Guide.
+   * Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service. When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.  A 429 error occurs in the following situations:   API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.   The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.   If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.  For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startChatContact(callback?: (err: AWSError, data: Connect.Types.StartChatContactResponse) => void): Request<Connect.Types.StartChatContactResponse, AWSError>;
   /**
@@ -1532,11 +1532,11 @@ declare class Connect extends Service {
    */
   startContactRecording(callback?: (err: AWSError, data: Connect.Types.StartContactRecordingResponse) => void): Request<Connect.Types.StartContactRecordingResponse, AWSError>;
   /**
-   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
+   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide. For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startContactStreaming(params: Connect.Types.StartContactStreamingRequest, callback?: (err: AWSError, data: Connect.Types.StartContactStreamingResponse) => void): Request<Connect.Types.StartContactStreamingResponse, AWSError>;
   /**
-   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
+   *  Initiates real-time message streaming for a new chat contact.  For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide. For more information about chat, see the following topics in the Amazon Connect Administrator Guide:     Concepts: Web and mobile messaging capabilities in Amazon Connect     Amazon Connect Chat security best practices   
    */
   startContactStreaming(callback?: (err: AWSError, data: Connect.Types.StartContactStreamingResponse) => void): Request<Connect.Types.StartContactStreamingResponse, AWSError>;
   /**
@@ -2116,6 +2116,8 @@ declare namespace Connect {
      */
     L5Ids?: HierarchyGroupIdList;
   }
+  export type AgentId = string;
+  export type AgentIds = AgentId[];
   export interface AgentInfo {
     /**
      * The identifier of the agent who accepted the contact.
@@ -2240,6 +2242,12 @@ declare namespace Connect {
   export type AgentStatusType = "ROUTABLE"|"CUSTOM"|"OFFLINE"|string;
   export type AgentStatusTypes = AgentStatusType[];
   export type AgentUsername = string;
+  export interface AgentsCriteria {
+    /**
+     * An object to specify a list of agents, by Agent ID.
+     */
+    AgentIds?: AgentIds;
+  }
   export type AgentsMinOneMaxHundred = UserId[];
   export type AliasArn = string;
   export type AllowedAccessControlTags = {[key: string]: SecurityProfilePolicyValue};
@@ -2633,7 +2641,11 @@ declare namespace Connect {
     /**
      * The proficiency level of the condition.
      */
-    ProficiencyLevel?: ProficiencyLevel;
+    ProficiencyLevel?: NullableProficiencyLevel;
+    /**
+     * An object to define AgentsCriteria.
+     */
+    MatchCriteria?: MatchCriteria;
     /**
      * The operator of the condition.
      */
@@ -5992,7 +6004,7 @@ declare namespace Connect {
      */
     BooleanValue?: Boolean;
     /**
-     * a Double number value type.
+     * A Double number value type.
      */
     DoubleValue?: Double;
     /**
@@ -6341,7 +6353,7 @@ declare namespace Connect {
      */
     Groupings?: GroupingsV2;
     /**
-     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate   AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Adherent time   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate   AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time   AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Agent non-response   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons   AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  UI name: Occupancy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence   AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time   AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time   AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time   AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time   Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time   AVG_CASE_RELATED_CONTACTS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case   AVG_CASE_RESOLUTION_TIME  Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time   AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration   Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration   AVG_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Average flow time   AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time   AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts   AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds   Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time   AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time   Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions   AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time   AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time   AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time   Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time   AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time   AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time   AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time   CASES_CREATED  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created   CONTACTS_ABANDONED  Unit: Count Metric filter:    Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect    Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned   CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts abandoned in X seconds   CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts answered in X seconds   CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp)   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect   CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect   CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect   CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold   CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external   CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal   CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued   CONTACTS_QUEUED_BY_ENQUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp)   CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X   CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out   Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent   CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue   CURRENT_CASES  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases   FLOWS_OUTCOME  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome   FLOWS_STARTED  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows started   MAX_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Maximum flow time   MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time   MIN_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Minimum flow time   PERCENT_CASES_FIRST_CONTACT_RESOLVED  Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact   PERCENT_CONTACTS_STEP_EXPIRED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available   PERCENT_CONTACTS_STEP_JOINED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available   PERCENT_FLOWS_OUTCOME  Unit: Percent Valid metric filter key: FLOWS_OUTCOME_TYPE  Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome percentage.  The FLOWS_OUTCOME_TYPE is not a valid grouping.   PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent   PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent   PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent   PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent   REOPENED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened   RESOLVED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved   SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Service level X   STEP_CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available  SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time   SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time   SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected   SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Error status time   SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time   SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time   SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time   SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time   SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time   SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time   SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time   SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts   
+     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate   AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Adherent time   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate   AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time   AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  UI name: Agent non-response   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons   AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  UI name: Occupancy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence   AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time   AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time   AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time   AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time   Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time   AVG_CASE_RELATED_CONTACTS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case   AVG_CASE_RESOLUTION_TIME  Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time   AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration   Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration   AVG_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Average flow time   AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time   AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time   Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts   AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds   Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time   AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time   Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions   AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time   AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time   AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time   Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time   AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time   AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time   AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time   CASES_CREATED  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created   CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled   Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp)   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect   CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect   CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect   CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold   CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external   CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal   CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued   CONTACTS_QUEUED_BY_ENQUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp)   CONTACTS_REMOVED_FROM_QUEUE_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: This metric is not available in Amazon Connect admin website.   CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X   CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out   Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent   CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue   CURRENT_CASES  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases   FLOWS_OUTCOME  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome   FLOWS_STARTED  Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows started   MAX_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Maximum flow time   MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time   MIN_FLOW_TIME  Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Minimum flow time   PERCENT_CASES_FIRST_CONTACT_RESOLVED  Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact   PERCENT_CONTACTS_STEP_EXPIRED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_CONTACTS_STEP_JOINED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  PERCENT_FLOWS_OUTCOME  Unit: Percent Valid metric filter key: FLOWS_OUTCOME_TYPE  Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome percentage.  The FLOWS_OUTCOME_TYPE is not a valid grouping.   PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent   PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent   PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent   PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent   REOPENED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened   RESOLVED_CASE_ACTIONS  Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved   SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Service level X   STEP_CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: This metric is available in Real-time Metrics UI but not on the Historical Metrics UI.  SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time   SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time   The Negate key in Metric Level Filters is not applicable for this metric.   SUM_CONTACTS_ABANDONED  Unit: Count Metric filter:    Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect    Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned   SUM_CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts abandoned in X seconds   SUM_CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  UI name: Contacts answered in X seconds   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time   SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected   SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Error status time   SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time   SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time   SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time   SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time   SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time   SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time   SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time   SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts   
      */
     Metrics: MetricsV2;
     /**
@@ -8414,6 +8426,12 @@ declare namespace Connect {
     NextToken?: ViewsNextToken;
   }
   export type Long = number;
+  export interface MatchCriteria {
+    /**
+     * An object to define AgentIds.
+     */
+    AgentsCriteria?: AgentsCriteria;
+  }
   export type MaxResult10 = number;
   export type MaxResult100 = number;
   export type MaxResult1000 = number;
@@ -8624,6 +8642,7 @@ declare namespace Connect {
      */
     UserIds?: UserIdList;
   }
+  export type NullableProficiencyLevel = number;
   export interface NumberReference {
     /**
      * Identifier of the number reference.
@@ -10093,7 +10112,7 @@ declare namespace Connect {
      */
     QueueIds?: QueueIdList;
     /**
-     * The search criteria based on user-defined contact attributes that have been configured for contact search. For more information, see Search by customer contact attributes in the Amazon Connect Administrator Guide.  To use SearchableContactAttributes in a search request, the GetContactAttributes action is required to perform an API request. For more information, see https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissionsActions defined by Amazon Connect. 
+     * The search criteria based on user-defined contact attributes that have been configured for contact search. For more information, see Search by custom contact attributes in the Amazon Connect Administrator Guide.  To use SearchableContactAttributes in a search request, the GetContactAttributes action is required to perform an API request. For more information, see https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions-as-permissionsActions defined by Amazon Connect. 
      */
     SearchableContactAttributes?: SearchableContactAttributes;
   }