aws-sdk 2.1621.0 → 2.1623.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +1 -1
- package/apis/acm-pca-2017-08-22.min.json +3 -0
- package/apis/acm-pca-2017-08-22.waiters2.json +15 -0
- package/apis/application-autoscaling-2016-02-06.min.json +3 -0
- package/apis/codebuild-2016-10-06.min.json +36 -36
- package/apis/elasticloadbalancingv2-2015-12-01.min.json +3 -0
- package/apis/kafka-2018-11-14.min.json +26 -6
- package/apis/lakeformation-2017-03-31.min.json +43 -25
- package/apis/mwaa-2020-07-01.min.json +178 -158
- package/apis/quicksight-2018-04-01.min.json +173 -62
- package/apis/sagemaker-2017-07-24.min.json +286 -260
- package/apis/secretsmanager-2017-10-17.min.json +3 -0
- package/apis/transfer-2018-11-05.min.json +19 -8
- package/clients/codebuild.d.ts +11 -10
- package/clients/connect.d.ts +8 -8
- package/clients/elbv2.d.ts +6 -6
- package/clients/kafka.d.ts +21 -0
- package/clients/lakeformation.d.ts +17 -0
- package/clients/mwaa.d.ts +215 -189
- package/clients/quicksight.d.ts +113 -4
- package/clients/sagemaker.d.ts +41 -6
- package/clients/secretsmanager.d.ts +3 -3
- package/clients/transfer.d.ts +5 -5
- package/dist/aws-sdk-core-react-native.js +1 -1
- package/dist/aws-sdk-react-native.js +13 -13
- package/dist/aws-sdk.js +48 -39
- package/dist/aws-sdk.min.js +64 -64
- package/lib/core.js +1 -1
- package/package.json +1 -1
@@ -5,6 +5,9 @@
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"endpointPrefix": "transfer",
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"jsonVersion": "1.1",
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"protocol": "json",
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"protocols": [
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"json"
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],
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"serviceAbbreviation": "AWS Transfer",
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"serviceFullName": "AWS Transfer Family",
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"serviceId": "Transfer",
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"ServerId": {},
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"UserName": {}
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}
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"idempotent": true
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"CreateWorkflow": {
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"input": {
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"AgreementId": {},
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"ServerId": {}
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}
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"idempotent": true
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"DeleteCertificate": {
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"input": {
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"members": {
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"CertificateId": {}
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"idempotent": true
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"DeleteConnector": {
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"input": {
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"members": {
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"ConnectorId": {}
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},
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"idempotent": true
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"DeleteHostKey": {
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"input": {
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"members": {
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"ProfileId": {}
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"idempotent": true
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"DeleteServer": {
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"members": {
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"ServerId": {}
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"idempotent": true
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"DeleteSshPublicKey": {
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"input": {
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"ServerId": {},
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"UserName": {}
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"idempotent": true
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"DeleteWorkflow": {
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"input": {
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"members": {
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"WorkflowId": {}
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"idempotent": true
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},
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"DescribeAccess": {
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"input": {
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package/clients/codebuild.d.ts
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@@ -624,7 +624,7 @@ declare namespace CodeBuild {
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*/
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logs?: LogsLocation;
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/**
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* How long, in minutes, from 5 to
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* How long, in minutes, from 5 to 2160 (36 hours), for CodeBuild to wait before timing out this build if it does not get marked as completed.
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*/
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timeoutInMinutes?: WrapperInt;
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/**
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*/
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secondaryArtifacts?: ResolvedSecondaryArtifacts;
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}
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export type BuildTimeOut = number;
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export type Builds = Build[];
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export type BuildsNotDeleted = BuildNotDeleted[];
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export type CacheMode = "LOCAL_DOCKER_LAYER_CACHE"|"LOCAL_SOURCE_CACHE"|"LOCAL_CUSTOM_CACHE"|string;
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serviceRole: NonEmptyString;
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/**
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* How long, in minutes, from 5 to
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* How long, in minutes, from 5 to 2160 (36 hours), for CodeBuild to wait before it times out any build that has not been marked as completed. The default is 60 minutes.
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timeoutInMinutes?:
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timeoutInMinutes?: BuildTimeOut;
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/**
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* The number of minutes a build is allowed to be queued before it times out.
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serviceRole?: NonEmptyString;
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/**
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* How long, in minutes, from 5 to
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* How long, in minutes, from 5 to 2160 (36 hours), for CodeBuild to wait before timing out any related build that did not get marked as completed. The default is 60 minutes.
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timeoutInMinutes?:
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timeoutInMinutes?: BuildTimeOut;
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/**
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* The number of minutes a build is allowed to be queued before it times out.
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/**
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* Overrides the build timeout specified in the batch build project.
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buildTimeoutInMinutesOverride?:
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buildTimeoutInMinutesOverride?: BuildTimeOut;
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/**
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* The number of minutes a batch build is allowed to be queued before it times out.
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privilegedModeOverride?: WrapperBoolean;
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/**
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* The number of build timeout minutes, from 5 to
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* The number of build timeout minutes, from 5 to 2160 (36 hours), that overrides, for this build only, the latest setting already defined in the build project.
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timeoutInMinutesOverride?: BuildTimeOut;
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* The number of minutes a build is allowed to be queued before it times out.
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serviceRole?: NonEmptyString;
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/**
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timeoutInMinutes?: BuildTimeOut;
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* The number of minutes a build is allowed to be queued before it times out.
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package/clients/connect.d.ts
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createPredefinedAttribute(callback?: (err: AWSError, data: {}) => void): Request<{}, AWSError>;
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* Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator
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* Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide.
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createPrompt(params: Connect.Types.CreatePromptRequest, callback?: (err: AWSError, data: Connect.Types.CreatePromptResponse) => void): Request<Connect.Types.CreatePromptResponse, AWSError>;
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/**
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* Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator
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* Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide.
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createPrompt(callback?: (err: AWSError, data: Connect.Types.CreatePromptResponse) => void): Request<Connect.Types.CreatePromptResponse, AWSError>;
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getMetricData(callback?: (err: AWSError, data: Connect.Types.GetMetricDataResponse) => void): Request<Connect.Types.GetMetricDataResponse, AWSError>;
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/**
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* Gets metric data from the specified Amazon Connect instance. GetMetricDataV2 offers more features than GetMetricData, the previous version of this API. It has new metrics, offers filtering at a metric level, and offers the ability to filter and group data by channels, queues, routing profiles, agents, and agent hierarchy levels. It can retrieve historical data for the last 3 months, at varying intervals. For a description of the historical metrics that are supported by GetMetricDataV2 and GetMetricData, see Historical metrics definitions in the Amazon Connect Administrator
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* Gets metric data from the specified Amazon Connect instance. GetMetricDataV2 offers more features than GetMetricData, the previous version of this API. It has new metrics, offers filtering at a metric level, and offers the ability to filter and group data by channels, queues, routing profiles, agents, and agent hierarchy levels. It can retrieve historical data for the last 3 months, at varying intervals. For a description of the historical metrics that are supported by GetMetricDataV2 and GetMetricData, see Historical metrics definitions in the Amazon Connect Administrator Guide.
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getMetricDataV2(params: Connect.Types.GetMetricDataV2Request, callback?: (err: AWSError, data: Connect.Types.GetMetricDataV2Response) => void): Request<Connect.Types.GetMetricDataV2Response, AWSError>;
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* Gets metric data from the specified Amazon Connect instance. GetMetricDataV2 offers more features than GetMetricData, the previous version of this API. It has new metrics, offers filtering at a metric level, and offers the ability to filter and group data by channels, queues, routing profiles, agents, and agent hierarchy levels. It can retrieve historical data for the last 3 months, at varying intervals. For a description of the historical metrics that are supported by GetMetricDataV2 and GetMetricData, see Historical metrics definitions in the Amazon Connect Administrator
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* Gets metric data from the specified Amazon Connect instance. GetMetricDataV2 offers more features than GetMetricData, the previous version of this API. It has new metrics, offers filtering at a metric level, and offers the ability to filter and group data by channels, queues, routing profiles, agents, and agent hierarchy levels. It can retrieve historical data for the last 3 months, at varying intervals. For a description of the historical metrics that are supported by GetMetricDataV2 and GetMetricData, see Historical metrics definitions in the Amazon Connect Administrator Guide.
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/**
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/**
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* The filters to apply to returned metrics. You can filter on the following resources: Queues Routing profiles
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* The filters to apply to returned metrics. You can filter on the following resources: Agents Channels Feature Queues Routing profiles Routing step expression User hierarchy groups At least one filter must be passed from queues, routing profiles, agents, or user hierarchy groups. To filter by phone number, see Create a historical metrics report in the Amazon Connect Administrator Guide. Note the following limits: Filter keys: A maximum of 5 filter keys are supported in a single request. Valid filter keys: AGENT | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | CASE_TEMPLATE_ARN | CASE_STATUS | CHANNEL | contact/segmentAttributes/connect:Subtype | FEATURE | FLOW_TYPE | FLOWS_NEXT_RESOURCE_ID | FLOWS_NEXT_RESOURCE_QUEUE_ID | FLOWS_OUTCOME_TYPE | FLOWS_RESOURCE_ID | INITIATION_METHOD | RESOURCE_PUBLISHED_TIMESTAMP | ROUTING_PROFILE | ROUTING_STEP_EXPRESSION | QUEUE | Q_CONNECT_ENABLED | Filter values: A maximum of 100 filter values are supported in a single request. VOICE, CHAT, and TASK are valid filterValue for the CHANNEL filter key. They do not count towards limitation of 100 filter values. For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values, along with 3 channel filters. contact_lens_conversational_analytics is a valid filterValue for the FEATURE filter key. It is available only to contacts analyzed by Contact Lens conversational analytics. connect:Chat, connect:SMS, connect:Telephony, and connect:WebRTC are valid filterValue examples (not exhaustive) for the contact/segmentAttributes/connect:Subtype filter key. ROUTING_STEP_EXPRESSION is a valid filter key with a filter value up to 3000 length. This filter is case and order sensitive. JSON string fields must be sorted in ascending order and JSON array order should be kept as is. Q_CONNECT_ENABLED. TRUE and FALSE are the only valid filterValues for the Q_CONNECT_ENABLED filter key. TRUE includes all contacts that had Amazon Q in Connect enabled as part of the flow. FALSE includes all contacts that did not have Amazon Q in Connect enabled as part of the flow This filter is available only for contact record-driven metrics.
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* The grouping applied to the metrics that are returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values that are returned apply to the metrics for each queue. They are not aggregated for all queues. If no grouping is specified, a summary of all metrics is returned. Valid grouping keys:
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* The grouping applied to the metrics that are returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values that are returned apply to the metrics for each queue. They are not aggregated for all queues. If no grouping is specified, a summary of all metrics is returned. Valid grouping keys: AGENT | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | CASE_TEMPLATE_ARN | CASE_STATUS | CHANNEL | contact/segmentAttributes/connect:Subtype | FLOWS_RESOURCE_ID | FLOWS_MODULE_RESOURCE_ID | FLOW_TYPE | FLOWS_OUTCOME_TYPE | INITIATION_METHOD | Q_CONNECT_ENABLED | QUEUE | RESOURCE_PUBLISHED_TIMESTAMP | ROUTING_PROFILE | ROUTING_STEP_EXPRESSION
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/**
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* The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator's Guide. ABANDONMENT_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate AGENT_ADHERENT_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherent time AGENT_ANSWER_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate AGENT_NON_ADHERENT_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time AGENT_NON_RESPONSE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent non-response AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons AGENT_OCCUPANCY Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Occupancy AGENT_SCHEDULE_ADHERENCE This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence AGENT_SCHEDULED_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time AVG_ABANDON_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time AVG_ACTIVE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time AVG_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time Feature is a valid filter but not a valid grouping. AVG_AGENT_CONNECTING_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. AVG_AGENT_PAUSE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time AVG_CASE_RELATED_CONTACTS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case AVG_CASE_RESOLUTION_TIME Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time AVG_CONTACT_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration Feature is a valid filter but not a valid grouping. AVG_CONVERSATION_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration AVG_GREETING_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time AVG_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME_ALL_CONTACTS Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts AVG_HOLDS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds Feature is a valid filter but not a valid grouping. AVG_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time AVG_INTERACTION_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time Feature is a valid filter but not a valid grouping. AVG_INTERRUPTIONS_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions AVG_INTERRUPTION_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time AVG_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time AVG_QUEUE_ANSWER_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time Feature is a valid filter but not a valid grouping. AVG_RESOLUTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time AVG_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time AVG_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time AVG_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time CASES_CREATED Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created CONTACTS_ABANDONED Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned CONTACTS_CREATED Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp) CONTACTS_HOLD_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect CONTACTS_ON_HOLD_AGENT_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect CONTACTS_PUT_ON_HOLD Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold CONTACTS_TRANSFERRED_OUT_EXTERNAL Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external CONTACTS_TRANSFERRED_OUT_INTERNAL Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued CONTACTS_QUEUED_BY_ENQUEUE Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp) CONTACTS_RESOLVED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X CONTACTS_TRANSFERRED_OUT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out Feature is a valid filter but not a valid grouping. CONTACTS_TRANSFERRED_OUT_BY_AGENT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent CONTACTS_TRANSFERRED_OUT_FROM_QUEUE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue CURRENT_CASES Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases MAX_QUEUED_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time PERCENT_CASES_FIRST_CONTACT_RESOLVED Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact PERCENT_CONTACTS_STEP_EXPIRED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_CONTACTS_STEP_JOINED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent PERCENT_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent PERCENT_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent PERCENT_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent REOPENED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened RESOLVED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved SERVICE_LEVEL You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Service level X STEP_CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available SUM_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time SUM_CONNECTING_TIME_AGENT Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. SUM_CONTACT_FLOW_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time SUM_CONTACT_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time SUM_CONTACTS_ANSWERED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts answered in X seconds SUM_CONTACTS_ABANDONED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts abandoned in X seconds SUM_CONTACTS_DISCONNECTED Valid metric filter key: DISCONNECT_REASON Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected SUM_ERROR_STATUS_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Error status time SUM_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time SUM_HOLD_TIME Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time SUM_IDLE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time SUM_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time SUM_INTERACTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time SUM_NON_PRODUCTIVE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time SUM_ONLINE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time SUM_RETRY_CALLBACK_ATTEMPTS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts
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* The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide. ABANDONMENT_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate AGENT_ADHERENT_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherent time AGENT_ANSWER_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate AGENT_NON_ADHERENT_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time AGENT_NON_RESPONSE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent non-response AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons AGENT_OCCUPANCY Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Occupancy AGENT_SCHEDULE_ADHERENCE This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence AGENT_SCHEDULED_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time AVG_ABANDON_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time AVG_ACTIVE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time AVG_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time Feature is a valid filter but not a valid grouping. AVG_AGENT_CONNECTING_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. AVG_AGENT_PAUSE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time AVG_CASE_RELATED_CONTACTS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case AVG_CASE_RESOLUTION_TIME Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time AVG_CONTACT_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration Feature is a valid filter but not a valid grouping. AVG_CONVERSATION_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration AVG_FLOW_TIME Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Average flow time AVG_GREETING_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time AVG_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME_ALL_CONTACTS Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts AVG_HOLDS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds Feature is a valid filter but not a valid grouping. AVG_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time AVG_INTERACTION_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time Feature is a valid filter but not a valid grouping. AVG_INTERRUPTIONS_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions AVG_INTERRUPTION_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time AVG_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time AVG_QUEUE_ANSWER_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time Feature is a valid filter but not a valid grouping. AVG_RESOLUTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time AVG_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time AVG_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time AVG_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time CASES_CREATED Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created CONTACTS_ABANDONED Unit: Count Metric filter: Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned CONTACTS_ABANDONED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts abandoned in X seconds CONTACTS_ANSWERED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts answered in X seconds CONTACTS_CREATED Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp) CONTACTS_HOLD_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect CONTACTS_ON_HOLD_AGENT_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect CONTACTS_PUT_ON_HOLD Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold CONTACTS_TRANSFERRED_OUT_EXTERNAL Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external CONTACTS_TRANSFERRED_OUT_INTERNAL Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued CONTACTS_QUEUED_BY_ENQUEUE Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp) CONTACTS_RESOLVED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X CONTACTS_TRANSFERRED_OUT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out Feature is a valid filter but not a valid grouping. CONTACTS_TRANSFERRED_OUT_BY_AGENT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent CONTACTS_TRANSFERRED_OUT_FROM_QUEUE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue CURRENT_CASES Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases FLOWS_OUTCOME Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome FLOWS_STARTED Unit: Count Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows started MAX_FLOW_TIME Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Maximum flow time MAX_QUEUED_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time MIN_FLOW_TIME Unit: Seconds Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Minimum flow time PERCENT_CASES_FIRST_CONTACT_RESOLVED Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact PERCENT_CONTACTS_STEP_EXPIRED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_CONTACTS_STEP_JOINED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_FLOWS_OUTCOME Unit: Percent Valid metric filter key: FLOWS_OUTCOME_TYPE Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp UI name: Flows outcome percentage. The FLOWS_OUTCOME_TYPE is not a valid grouping. PERCENT_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent PERCENT_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent PERCENT_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent PERCENT_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent REOPENED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened RESOLVED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved SERVICE_LEVEL You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Service level X STEP_CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available SUM_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time SUM_CONNECTING_TIME_AGENT Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. SUM_CONTACT_FLOW_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time SUM_CONTACT_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time SUM_CONTACTS_DISCONNECTED Valid metric filter key: DISCONNECT_REASON Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected SUM_ERROR_STATUS_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Error status time SUM_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time SUM_HOLD_TIME Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time SUM_IDLE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time SUM_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time SUM_INTERACTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time SUM_NON_PRODUCTIVE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time SUM_ONLINE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time SUM_RETRY_CALLBACK_ATTEMPTS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts
|
6190
6190
|
*/
|
6191
6191
|
Metrics: MetricsV2;
|
6192
6192
|
/**
|
@@ -8323,7 +8323,7 @@ declare namespace Connect {
|
|
8323
8323
|
}
|
8324
8324
|
export interface MetricFilterV2 {
|
8325
8325
|
/**
|
8326
|
-
* The key to use for filtering data. Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator
|
8326
|
+
* The key to use for filtering data. Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator Guide.
|
8327
8327
|
*/
|
8328
8328
|
MetricFilterKey?: String;
|
8329
8329
|
/**
|
package/clients/elbv2.d.ts
CHANGED
@@ -729,7 +729,7 @@ declare namespace ELBv2 {
|
|
729
729
|
*/
|
730
730
|
Type?: LoadBalancerTypeEnum;
|
731
731
|
/**
|
732
|
-
* The type
|
732
|
+
* Note: Internal load balancers must use the ipv4 IP address type. [Application Load Balancers] The IP address type. The possible values are ipv4 (for only IPv4 addresses), dualstack (for IPv4 and IPv6 addresses), and dualstack-without-public-ipv4 (for IPv6 only public addresses, with private IPv4 and IPv6 addresses). [Network Load Balancers] The IP address type. The possible values are ipv4 (for only IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses). You can’t specify dualstack for a load balancer with a UDP or TCP_UDP listener. [Gateway Load Balancers] The IP address type. The possible values are ipv4 (for only IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses).
|
733
733
|
*/
|
734
734
|
IpAddressType?: IpAddressType;
|
735
735
|
/**
|
@@ -1366,7 +1366,7 @@ declare namespace ELBv2 {
|
|
1366
1366
|
export type IPv6Address = string;
|
1367
1367
|
export type IgnoreClientCertificateExpiry = boolean;
|
1368
1368
|
export type IpAddress = string;
|
1369
|
-
export type IpAddressType = "ipv4"|"dualstack"|string;
|
1369
|
+
export type IpAddressType = "ipv4"|"dualstack"|"dualstack-without-public-ipv4"|string;
|
1370
1370
|
export type IsDefault = boolean;
|
1371
1371
|
export interface Limit {
|
1372
1372
|
/**
|
@@ -1468,7 +1468,7 @@ declare namespace ELBv2 {
|
|
1468
1468
|
*/
|
1469
1469
|
SecurityGroups?: SecurityGroups;
|
1470
1470
|
/**
|
1471
|
-
* The type of IP addresses used by the subnets for your load balancer. The possible values are ipv4 (for IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses).
|
1471
|
+
* [Application Load Balancers] The type of IP addresses used for public or private connections by the subnets attached to your load balancer. The possible values are ipv4 (for only IPv4 addresses), dualstack (for IPv4 and IPv6 addresses), and dualstack-without-public-ipv4 (for IPv6 only public addresses, with private IPv4 and IPv6 addresses). [Network Load Balancers and Gateway Load Balancers] The type of IP addresses used for public or private connections by the subnets attached to your load balancer. The possible values are ipv4 (for only IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses).
|
1472
1472
|
*/
|
1473
1473
|
IpAddressType?: IpAddressType;
|
1474
1474
|
/**
|
@@ -1943,7 +1943,7 @@ declare namespace ELBv2 {
|
|
1943
1943
|
*/
|
1944
1944
|
LoadBalancerArn: LoadBalancerArn;
|
1945
1945
|
/**
|
1946
|
-
* The IP address type. The possible values are ipv4 (for IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses). You can’t specify dualstack for a load balancer with a UDP or TCP_UDP listener.
|
1946
|
+
* Note: Internal load balancers must use the ipv4 IP address type. [Application Load Balancers] The IP address type. The possible values are ipv4 (for only IPv4 addresses), dualstack (for IPv4 and IPv6 addresses), and dualstack-without-public-ipv4 (for IPv6 only public addresses, with private IPv4 and IPv6 addresses). [Network Load Balancers] The IP address type. The possible values are ipv4 (for only IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses). You can’t specify dualstack for a load balancer with a UDP or TCP_UDP listener. [Gateway Load Balancers] The IP address type. The possible values are ipv4 (for only IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses).
|
1947
1947
|
*/
|
1948
1948
|
IpAddressType: IpAddressType;
|
1949
1949
|
}
|
@@ -2003,7 +2003,7 @@ declare namespace ELBv2 {
|
|
2003
2003
|
*/
|
2004
2004
|
SubnetMappings?: SubnetMappings;
|
2005
2005
|
/**
|
2006
|
-
* [Network Load Balancers] The type of IP addresses used by the subnets for your load balancer. The possible values are ipv4 (for IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses). You can’t specify dualstack for a load balancer with a UDP or TCP_UDP listener. [Gateway Load Balancers] The type of IP addresses used by the subnets for your load balancer. The possible values are ipv4 (for IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses).
|
2006
|
+
* [Application Load Balancers] The IP address type. The possible values are ipv4 (for only IPv4 addresses), dualstack (for IPv4 and IPv6 addresses), and dualstack-without-public-ipv4 (for IPv6 only public addresses, with private IPv4 and IPv6 addresses). [Network Load Balancers] The type of IP addresses used by the subnets for your load balancer. The possible values are ipv4 (for IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses). You can’t specify dualstack for a load balancer with a UDP or TCP_UDP listener. [Gateway Load Balancers] The type of IP addresses used by the subnets for your load balancer. The possible values are ipv4 (for IPv4 addresses) and dualstack (for IPv4 and IPv6 addresses).
|
2007
2007
|
*/
|
2008
2008
|
IpAddressType?: IpAddressType;
|
2009
2009
|
}
|
@@ -2013,7 +2013,7 @@ declare namespace ELBv2 {
|
|
2013
2013
|
*/
|
2014
2014
|
AvailabilityZones?: AvailabilityZones;
|
2015
2015
|
/**
|
2016
|
-
* [Network Load Balancers] The IP address type. [Gateway Load Balancers] The IP address type.
|
2016
|
+
* [Application Load Balancers] The IP address type. [Network Load Balancers] The IP address type. [Gateway Load Balancers] The IP address type.
|
2017
2017
|
*/
|
2018
2018
|
IpAddressType?: IpAddressType;
|
2019
2019
|
}
|
package/clients/kafka.d.ts
CHANGED
@@ -644,6 +644,20 @@ declare namespace Kafka {
|
|
644
644
|
UnprocessedScramSecrets?: __listOfUnprocessedScramSecret;
|
645
645
|
}
|
646
646
|
export type BrokerAZDistribution = "DEFAULT"|string;
|
647
|
+
export interface BrokerCountUpdateInfo {
|
648
|
+
/**
|
649
|
+
*
|
650
|
+
Kafka Broker IDs of brokers being created.
|
651
|
+
|
652
|
+
*/
|
653
|
+
CreatedBrokerIds?: __listOf__double;
|
654
|
+
/**
|
655
|
+
*
|
656
|
+
Kafka Broker IDs of brokers being deleted.
|
657
|
+
|
658
|
+
*/
|
659
|
+
DeletedBrokerIds?: __listOf__double;
|
660
|
+
}
|
647
661
|
export interface BrokerEBSVolumeInfo {
|
648
662
|
/**
|
649
663
|
*
|
@@ -3073,6 +3087,12 @@ kafka.m5.4xlarge, kafka.m5.12xlarge, and kafka.m5.24xlarge.
|
|
3073
3087
|
|
3074
3088
|
*/
|
3075
3089
|
StorageMode?: StorageMode;
|
3090
|
+
/**
|
3091
|
+
*
|
3092
|
+
Describes brokers being changed during a broker count update.
|
3093
|
+
|
3094
|
+
*/
|
3095
|
+
BrokerCountUpdateInfo?: BrokerCountUpdateInfo;
|
3076
3096
|
}
|
3077
3097
|
export interface NodeExporter {
|
3078
3098
|
/**
|
@@ -4149,6 +4169,7 @@ kafka.m5.4xlarge, kafka.m5.12xlarge, and kafka.m5.24xlarge.
|
|
4149
4169
|
export type __listOfReplicatorSummary = ReplicatorSummary[];
|
4150
4170
|
export type __listOfVpcConnection = VpcConnection[];
|
4151
4171
|
export type __listOfUnprocessedScramSecret = UnprocessedScramSecret[];
|
4172
|
+
export type __listOf__double = __double[];
|
4152
4173
|
export type __listOf__string = __string[];
|
4153
4174
|
export type __long = number;
|
4154
4175
|
export type __mapOf__string = {[key: string]: __string};
|
@@ -180,6 +180,14 @@ declare class LakeFormation extends Service {
|
|
180
180
|
* Returns a data cells filter.
|
181
181
|
*/
|
182
182
|
getDataCellsFilter(callback?: (err: AWSError, data: LakeFormation.Types.GetDataCellsFilterResponse) => void): Request<LakeFormation.Types.GetDataCellsFilterResponse, AWSError>;
|
183
|
+
/**
|
184
|
+
* Returns the identity of the invoking principal.
|
185
|
+
*/
|
186
|
+
getDataLakePrincipal(params: LakeFormation.Types.GetDataLakePrincipalRequest, callback?: (err: AWSError, data: LakeFormation.Types.GetDataLakePrincipalResponse) => void): Request<LakeFormation.Types.GetDataLakePrincipalResponse, AWSError>;
|
187
|
+
/**
|
188
|
+
* Returns the identity of the invoking principal.
|
189
|
+
*/
|
190
|
+
getDataLakePrincipal(callback?: (err: AWSError, data: LakeFormation.Types.GetDataLakePrincipalResponse) => void): Request<LakeFormation.Types.GetDataLakePrincipalResponse, AWSError>;
|
183
191
|
/**
|
184
192
|
* Retrieves the list of the data lake administrators of a Lake Formation-managed data lake.
|
185
193
|
*/
|
@@ -1068,6 +1076,14 @@ declare namespace LakeFormation {
|
|
1068
1076
|
*/
|
1069
1077
|
DataCellsFilter?: DataCellsFilter;
|
1070
1078
|
}
|
1079
|
+
export interface GetDataLakePrincipalRequest {
|
1080
|
+
}
|
1081
|
+
export interface GetDataLakePrincipalResponse {
|
1082
|
+
/**
|
1083
|
+
* A unique identifier of the invoking principal.
|
1084
|
+
*/
|
1085
|
+
Identity?: IdentityString;
|
1086
|
+
}
|
1071
1087
|
export interface GetDataLakeSettingsRequest {
|
1072
1088
|
/**
|
1073
1089
|
* The identifier for the Data Catalog. By default, the account ID. The Data Catalog is the persistent metadata store. It contains database definitions, table definitions, and other control information to manage your Lake Formation environment.
|
@@ -1418,6 +1434,7 @@ declare namespace LakeFormation {
|
|
1418
1434
|
export type IAMSAMLProviderArn = string;
|
1419
1435
|
export type Identifier = string;
|
1420
1436
|
export type IdentityCenterInstanceArn = string;
|
1437
|
+
export type IdentityString = string;
|
1421
1438
|
export type Integer = number;
|
1422
1439
|
export type KeyString = string;
|
1423
1440
|
export interface LFTag {
|