aws-sdk 2.1619.0 → 2.1621.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -624,7 +624,7 @@ declare namespace CodeBuild {
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  */
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  logs?: LogsLocation;
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  /**
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- * How long, in minutes, for CodeBuild to wait before timing out this build if it does not get marked as completed.
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+ * How long, in minutes, from 5 to 480 (8 hours), for CodeBuild to wait before timing out this build if it does not get marked as completed.
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  */
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  timeoutInMinutes?: WrapperInt;
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  /**
@@ -1047,9 +1047,14 @@ declare namespace CodeBuild {
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  */
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  scalingConfiguration?: ScalingConfigurationInput;
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  /**
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- * The compute fleet overflow behavior. For overflow behavior QUEUE, your overflow builds need to wait on the existing fleet instance to become available. For overflow behavior ON_DEMAND, your overflow builds run on CodeBuild on-demand.
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+ * The compute fleet overflow behavior. For overflow behavior QUEUE, your overflow builds need to wait on the existing fleet instance to become available. For overflow behavior ON_DEMAND, your overflow builds run on CodeBuild on-demand. If you choose to set your overflow behavior to on-demand while creating a VPC-connected fleet, make sure that you add the required VPC permissions to your project service role. For more information, see Example policy statement to allow CodeBuild access to Amazon Web Services services required to create a VPC network interface.
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  */
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  overflowBehavior?: FleetOverflowBehavior;
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+ vpcConfig?: VpcConfig;
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+ /**
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+ * The service role associated with the compute fleet.
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+ */
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+ fleetServiceRole?: NonEmptyString;
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  /**
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  * A list of tag key and value pairs associated with this compute fleet. These tags are available for use by Amazon Web Services services that support CodeBuild build project tags.
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  */
@@ -1079,7 +1084,7 @@ declare namespace CodeBuild {
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  */
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  secondarySources?: ProjectSources;
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  /**
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- * A version of the build input to be built for this project. If not specified, the latest version is used. If specified, it must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the build level, then that version takes precedence over this sourceVersion (at the project level). For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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+ * A version of the build input to be built for this project. If not specified, the latest version is used. If specified, it must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For GitLab: the commit ID, branch, or Git tag to use. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the build level, then that version takes precedence over this sourceVersion (at the project level). For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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  */
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  sourceVersion?: String;
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  /**
@@ -1123,7 +1128,7 @@ declare namespace CodeBuild {
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  */
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  tags?: TagList;
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  /**
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- * VpcConfig enables CodeBuild to access resources in an Amazon VPC.
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+ * VpcConfig enables CodeBuild to access resources in an Amazon VPC. If you're using compute fleets during project creation, do not provide vpcConfig.
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  */
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  vpcConfig?: VpcConfig;
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  /**
@@ -1474,9 +1479,14 @@ declare namespace CodeBuild {
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  */
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  scalingConfiguration?: ScalingConfigurationOutput;
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  /**
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- * The compute fleet overflow behavior. For overflow behavior QUEUE, your overflow builds need to wait on the existing fleet instance to become available. For overflow behavior ON_DEMAND, your overflow builds run on CodeBuild on-demand.
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+ * The compute fleet overflow behavior. For overflow behavior QUEUE, your overflow builds need to wait on the existing fleet instance to become available. For overflow behavior ON_DEMAND, your overflow builds run on CodeBuild on-demand. If you choose to set your overflow behavior to on-demand while creating a VPC-connected fleet, make sure that you add the required VPC permissions to your project service role. For more information, see Example policy statement to allow CodeBuild access to Amazon Web Services services required to create a VPC network interface.
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  */
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  overflowBehavior?: FleetOverflowBehavior;
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+ vpcConfig?: VpcConfig;
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+ /**
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+ * The service role associated with the compute fleet.
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+ */
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+ fleetServiceRole?: NonEmptyString;
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  /**
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  * A list of tag key and value pairs associated with this compute fleet. These tags are available for use by Amazon Web Services services that support CodeBuild build project tags.
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  */
@@ -1484,7 +1494,7 @@ declare namespace CodeBuild {
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  }
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  export type FleetArns = NonEmptyString[];
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  export type FleetCapacity = number;
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- export type FleetContextCode = "CREATE_FAILED"|"UPDATE_FAILED"|string;
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+ export type FleetContextCode = "CREATE_FAILED"|"UPDATE_FAILED"|"ACTION_REQUIRED"|string;
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  export type FleetName = string;
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  export type FleetNames = NonEmptyString[];
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  export type FleetOverflowBehavior = "QUEUE"|"ON_DEMAND"|string;
@@ -1559,7 +1569,7 @@ declare namespace CodeBuild {
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  */
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  username?: NonEmptyString;
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  /**
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- * For GitHub or GitHub Enterprise, this is the personal access token. For Bitbucket, this is either the access token or the app password.
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+ * For GitHub or GitHub Enterprise, this is the personal access token. For Bitbucket, this is either the access token or the app password. For the authType CODECONNECTIONS, this is the connectionArn.
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  */
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  token: SensitiveNonEmptyString;
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  /**
@@ -1567,7 +1577,7 @@ declare namespace CodeBuild {
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  */
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  serverType: ServerType;
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  /**
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- * The type of authentication used to connect to a GitHub, GitHub Enterprise, or Bitbucket repository. An OAUTH connection is not supported by the API and must be created using the CodeBuild console.
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+ * The type of authentication used to connect to a GitHub, GitHub Enterprise, GitLab, GitLab Self Managed, or Bitbucket repository. An OAUTH connection is not supported by the API and must be created using the CodeBuild console. Note that CODECONNECTIONS is only valid for GitLab and GitLab Self Managed.
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  */
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  authType: AuthType;
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  /**
@@ -2000,7 +2010,7 @@ declare namespace CodeBuild {
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  */
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  secondarySources?: ProjectSources;
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  /**
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- * A version of the build input to be built for this project. If not specified, the latest version is used. If specified, it must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the build level, then that version takes precedence over this sourceVersion (at the project level). For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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+ * A version of the build input to be built for this project. If not specified, the latest version is used. If specified, it must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For GitLab: the commit ID, branch, or Git tag to use. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the build level, then that version takes precedence over this sourceVersion (at the project level). For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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  */
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  sourceVersion?: String;
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  /**
@@ -2297,7 +2307,7 @@ declare namespace CodeBuild {
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  */
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  sourceIdentifier: String;
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  /**
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- * The source version for the corresponding source identifier. If specified, must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub or GitLab: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example, pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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+ * The source version for the corresponding source identifier. If specified, must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example, pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For GitLab: the commit ID, branch, or Git tag to use. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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  */
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  sourceVersion: String;
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  }
@@ -2771,7 +2781,7 @@ declare namespace CodeBuild {
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  */
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  secondarySourcesVersionOverride?: ProjectSecondarySourceVersions;
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  /**
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- * The version of the build input to be built, for this build only. If not specified, the latest version is used. If specified, the contents depends on the source provider: CodeCommit The commit ID, branch, or Git tag to use. GitHub The commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. Bitbucket The commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. Amazon S3 The version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the project level, then this sourceVersion (at the build level) takes precedence. For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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+ * The version of the build input to be built, for this build only. If not specified, the latest version is used. If specified, the contents depends on the source provider: CodeCommit The commit ID, branch, or Git tag to use. GitHub The commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. GitLab The commit ID, branch, or Git tag to use. Bitbucket The commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. Amazon S3 The version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the project level, then this sourceVersion (at the build level) takes precedence. For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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  */
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  sourceVersion?: String;
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  /**
@@ -2795,7 +2805,7 @@ declare namespace CodeBuild {
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  */
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  sourceLocationOverride?: String;
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  /**
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- * An authorization type for this build that overrides the one defined in the build project. This override applies only if the build project's source is BitBucket or GitHub.
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+ * An authorization type for this build that overrides the one defined in the build project. This override applies only if the build project's source is BitBucket, GitHub, GitLab, or GitLab Self Managed.
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  */
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  sourceAuthOverride?: SourceAuth;
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  /**
@@ -3022,9 +3032,14 @@ declare namespace CodeBuild {
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  */
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  scalingConfiguration?: ScalingConfigurationInput;
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  /**
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- * The compute fleet overflow behavior. For overflow behavior QUEUE, your overflow builds need to wait on the existing fleet instance to become available. For overflow behavior ON_DEMAND, your overflow builds run on CodeBuild on-demand.
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+ * The compute fleet overflow behavior. For overflow behavior QUEUE, your overflow builds need to wait on the existing fleet instance to become available. For overflow behavior ON_DEMAND, your overflow builds run on CodeBuild on-demand. If you choose to set your overflow behavior to on-demand while creating a VPC-connected fleet, make sure that you add the required VPC permissions to your project service role. For more information, see Example policy statement to allow CodeBuild access to Amazon Web Services services required to create a VPC network interface.
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  */
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  overflowBehavior?: FleetOverflowBehavior;
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+ vpcConfig?: VpcConfig;
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+ /**
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+ * The service role associated with the compute fleet.
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+ */
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+ fleetServiceRole?: NonEmptyString;
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  /**
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  * A list of tag key and value pairs associated with this compute fleet. These tags are available for use by Amazon Web Services services that support CodeBuild build project tags.
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  */
@@ -3054,7 +3069,7 @@ declare namespace CodeBuild {
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  */
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  secondarySources?: ProjectSources;
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  /**
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- * A version of the build input to be built for this project. If not specified, the latest version is used. If specified, it must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the build level, then that version takes precedence over this sourceVersion (at the project level). For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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+ * A version of the build input to be built for this project. If not specified, the latest version is used. If specified, it must be one of: For CodeCommit: the commit ID, branch, or Git tag to use. For GitHub: the commit ID, pull request ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a pull request ID is specified, it must use the format pr/pull-request-ID (for example pr/25). If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For GitLab: the commit ID, branch, or Git tag to use. For Bitbucket: the commit ID, branch name, or tag name that corresponds to the version of the source code you want to build. If a branch name is specified, the branch's HEAD commit ID is used. If not specified, the default branch's HEAD commit ID is used. For Amazon S3: the version ID of the object that represents the build input ZIP file to use. If sourceVersion is specified at the build level, then that version takes precedence over this sourceVersion (at the project level). For more information, see Source Version Sample with CodeBuild in the CodeBuild User Guide.
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  */
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  sourceVersion?: String;
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  /**
@@ -596,19 +596,19 @@ declare class Connect extends Service {
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  */
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  describeContactEvaluation(callback?: (err: AWSError, data: Connect.Types.DescribeContactEvaluationResponse) => void): Request<Connect.Types.DescribeContactEvaluationResponse, AWSError>;
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  /**
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- * Describes the specified flow. You can also create and update flows using the Amazon Connect Flow language.
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+ * Describes the specified flow. You can also create and update flows using the Amazon Connect Flow language. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published. In the response, Status indicates the flow status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content. SAVED does not initiate validation of the content. SAVED | PUBLISHED
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  */
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  describeContactFlow(params: Connect.Types.DescribeContactFlowRequest, callback?: (err: AWSError, data: Connect.Types.DescribeContactFlowResponse) => void): Request<Connect.Types.DescribeContactFlowResponse, AWSError>;
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  /**
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- * Describes the specified flow. You can also create and update flows using the Amazon Connect Flow language.
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+ * Describes the specified flow. You can also create and update flows using the Amazon Connect Flow language. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published. In the response, Status indicates the flow status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content. SAVED does not initiate validation of the content. SAVED | PUBLISHED
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  */
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  describeContactFlow(callback?: (err: AWSError, data: Connect.Types.DescribeContactFlowResponse) => void): Request<Connect.Types.DescribeContactFlowResponse, AWSError>;
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  /**
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- * Describes the specified flow module.
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+ * Describes the specified flow module. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published.
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  */
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  describeContactFlowModule(params: Connect.Types.DescribeContactFlowModuleRequest, callback?: (err: AWSError, data: Connect.Types.DescribeContactFlowModuleResponse) => void): Request<Connect.Types.DescribeContactFlowModuleResponse, AWSError>;
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  /**
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- * Describes the specified flow module.
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+ * Describes the specified flow module. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published.
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  */
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  describeContactFlowModule(callback?: (err: AWSError, data: Connect.Types.DescribeContactFlowModuleResponse) => void): Request<Connect.Types.DescribeContactFlowModuleResponse, AWSError>;
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  /**
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  * Searches for available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group. If the provided TargetArn is a traffic distribution group, you can call this API in both Amazon Web Services Regions associated with the traffic distribution group.
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  */
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  searchAvailablePhoneNumbers(callback?: (err: AWSError, data: Connect.Types.SearchAvailablePhoneNumbersResponse) => void): Request<Connect.Types.SearchAvailablePhoneNumbersResponse, AWSError>;
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+ /**
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+ * Searches the flow modules in an Amazon Connect instance, with optional filtering.
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+ */
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+ searchContactFlowModules(params: Connect.Types.SearchContactFlowModulesRequest, callback?: (err: AWSError, data: Connect.Types.SearchContactFlowModulesResponse) => void): Request<Connect.Types.SearchContactFlowModulesResponse, AWSError>;
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+ /**
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+ * Searches the flow modules in an Amazon Connect instance, with optional filtering.
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+ */
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+ searchContactFlowModules(callback?: (err: AWSError, data: Connect.Types.SearchContactFlowModulesResponse) => void): Request<Connect.Types.SearchContactFlowModulesResponse, AWSError>;
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+ /**
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+ * Searches the contact flows in an Amazon Connect instance, with optional filtering.
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+ */
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+ searchContactFlows(params: Connect.Types.SearchContactFlowsRequest, callback?: (err: AWSError, data: Connect.Types.SearchContactFlowsResponse) => void): Request<Connect.Types.SearchContactFlowsResponse, AWSError>;
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+ /**
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+ * Searches the contact flows in an Amazon Connect instance, with optional filtering.
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+ */
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+ searchContactFlows(callback?: (err: AWSError, data: Connect.Types.SearchContactFlowsResponse) => void): Request<Connect.Types.SearchContactFlowsResponse, AWSError>;
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  /**
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  * Searches contacts in an Amazon Connect instance.
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  */
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  */
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  updateContactEvaluation(callback?: (err: AWSError, data: Connect.Types.UpdateContactEvaluationResponse) => void): Request<Connect.Types.UpdateContactEvaluationResponse, AWSError>;
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  /**
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- * Updates the specified flow. You can also create and update flows using the Amazon Connect Flow language.
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+ * Updates the specified flow. You can also create and update flows using the Amazon Connect Flow language. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published.
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  */
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  updateContactFlowContent(params: Connect.Types.UpdateContactFlowContentRequest, callback?: (err: AWSError, data: Connect.Types.UpdateContactFlowContentResponse) => void): Request<Connect.Types.UpdateContactFlowContentResponse, AWSError>;
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  /**
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- * Updates the specified flow. You can also create and update flows using the Amazon Connect Flow language.
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+ * Updates the specified flow. You can also create and update flows using the Amazon Connect Flow language. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published.
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  */
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  updateContactFlowContent(callback?: (err: AWSError, data: Connect.Types.UpdateContactFlowContentResponse) => void): Request<Connect.Types.UpdateContactFlowContentResponse, AWSError>;
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  /**
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  */
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  updateContactFlowMetadata(callback?: (err: AWSError, data: Connect.Types.UpdateContactFlowMetadataResponse) => void): Request<Connect.Types.UpdateContactFlowMetadataResponse, AWSError>;
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  /**
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- * Updates specified flow module for the specified Amazon Connect instance.
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+ * Updates specified flow module for the specified Amazon Connect instance. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published.
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  */
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  updateContactFlowModuleContent(params: Connect.Types.UpdateContactFlowModuleContentRequest, callback?: (err: AWSError, data: Connect.Types.UpdateContactFlowModuleContentResponse) => void): Request<Connect.Types.UpdateContactFlowModuleContentResponse, AWSError>;
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  /**
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- * Updates specified flow module for the specified Amazon Connect instance.
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+ * Updates specified flow module for the specified Amazon Connect instance. Use the $SAVED alias in the request to describe the SAVED content of a Flow. For example, arn:aws:.../contact-flow/{id}:$SAVED. Once a contact flow is published, $SAVED needs to be supplied to view saved content that has not been published.
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  */
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  updateContactFlowModuleContent(callback?: (err: AWSError, data: Connect.Types.UpdateContactFlowModuleContentResponse) => void): Request<Connect.Types.UpdateContactFlowModuleContentResponse, AWSError>;
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  /**
@@ -3049,6 +3065,10 @@ declare namespace Connect {
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  * The type of flow.
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  */
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  State?: ContactFlowState;
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+ /**
3069
+ * The status of the contact flow.
3070
+ */
3071
+ Status?: ContactFlowStatus;
3052
3072
  /**
3053
3073
  * The description of the flow.
3054
3074
  */
@@ -3103,6 +3123,22 @@ declare namespace Connect {
3103
3123
  export type ContactFlowModuleDescription = string;
3104
3124
  export type ContactFlowModuleId = string;
3105
3125
  export type ContactFlowModuleName = string;
3126
+ export type ContactFlowModuleSearchConditionList = ContactFlowModuleSearchCriteria[];
3127
+ export interface ContactFlowModuleSearchCriteria {
3128
+ /**
3129
+ * A list of conditions which would be applied together with an OR condition.
3130
+ */
3131
+ OrConditions?: ContactFlowModuleSearchConditionList;
3132
+ /**
3133
+ * A list of conditions which would be applied together with an AND condition.
3134
+ */
3135
+ AndConditions?: ContactFlowModuleSearchConditionList;
3136
+ StringCondition?: StringCondition;
3137
+ }
3138
+ export interface ContactFlowModuleSearchFilter {
3139
+ TagFilter?: ControlPlaneTagFilter;
3140
+ }
3141
+ export type ContactFlowModuleSearchSummaryList = ContactFlowModule[];
3106
3142
  export type ContactFlowModuleState = "ACTIVE"|"ARCHIVED"|string;
3107
3143
  export type ContactFlowModuleStatus = "PUBLISHED"|"SAVED"|string;
3108
3144
  export interface ContactFlowModuleSummary {
@@ -3125,7 +3161,36 @@ declare namespace Connect {
3125
3161
  }
3126
3162
  export type ContactFlowModulesSummaryList = ContactFlowModuleSummary[];
3127
3163
  export type ContactFlowName = string;
3164
+ export type ContactFlowSearchConditionList = ContactFlowSearchCriteria[];
3165
+ export interface ContactFlowSearchCriteria {
3166
+ /**
3167
+ * A list of conditions which would be applied together with an OR condition.
3168
+ */
3169
+ OrConditions?: ContactFlowSearchConditionList;
3170
+ /**
3171
+ * A list of conditions which would be applied together with an AND condition.
3172
+ */
3173
+ AndConditions?: ContactFlowSearchConditionList;
3174
+ StringCondition?: StringCondition;
3175
+ /**
3176
+ * The type of flow.
3177
+ */
3178
+ TypeCondition?: ContactFlowType;
3179
+ /**
3180
+ * The state of the flow.
3181
+ */
3182
+ StateCondition?: ContactFlowState;
3183
+ /**
3184
+ * The status of the flow.
3185
+ */
3186
+ StatusCondition?: ContactFlowStatus;
3187
+ }
3188
+ export interface ContactFlowSearchFilter {
3189
+ TagFilter?: ControlPlaneTagFilter;
3190
+ }
3191
+ export type ContactFlowSearchSummaryList = ContactFlow[];
3128
3192
  export type ContactFlowState = "ACTIVE"|"ARCHIVED"|string;
3193
+ export type ContactFlowStatus = "PUBLISHED"|"SAVED"|string;
3129
3194
  export interface ContactFlowSummary {
3130
3195
  /**
3131
3196
  * The identifier of the flow.
@@ -3147,6 +3212,10 @@ declare namespace Connect {
3147
3212
  * The type of flow.
3148
3213
  */
3149
3214
  ContactFlowState?: ContactFlowState;
3215
+ /**
3216
+ * The status of the contact flow.
3217
+ */
3218
+ ContactFlowStatus?: ContactFlowStatus;
3150
3219
  }
3151
3220
  export type ContactFlowSummaryList = ContactFlowSummary[];
3152
3221
  export type ContactFlowType = "CONTACT_FLOW"|"CUSTOMER_QUEUE"|"CUSTOMER_HOLD"|"CUSTOMER_WHISPER"|"AGENT_HOLD"|"AGENT_WHISPER"|"OUTBOUND_WHISPER"|"AGENT_TRANSFER"|"QUEUE_TRANSFER"|string;
@@ -3358,6 +3427,10 @@ declare namespace Connect {
3358
3427
  * The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language. Length Constraints: Minimum length of 1. Maximum length of 256000.
3359
3428
  */
3360
3429
  Content: ContactFlowContent;
3430
+ /**
3431
+ * Indicates the flow status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content. the SAVED status does not initiate validation of the content. SAVED | PUBLISHED.
3432
+ */
3433
+ Status?: ContactFlowStatus;
3361
3434
  /**
3362
3435
  * The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
3363
3436
  */
@@ -5841,7 +5914,7 @@ declare namespace Connect {
5841
5914
  */
5842
5915
  FileId: FileId;
5843
5916
  /**
5844
- * Optional override for the expiry of the pre-signed S3 URL in seconds.
5917
+ * Optional override for the expiry of the pre-signed S3 URL in seconds. The default value is 300.
5845
5918
  */
5846
5919
  UrlExpiryInSeconds?: URLExpiryInSeconds;
5847
5920
  /**
@@ -5875,7 +5948,7 @@ declare namespace Connect {
5875
5948
  */
5876
5949
  FileSizeInBytes: FileSizeInBytes;
5877
5950
  /**
5878
- * The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource. This value must be a valid ARN.
5951
+ * The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
5879
5952
  */
5880
5953
  AssociatedResourceArn?: ARN;
5881
5954
  /**
@@ -6105,15 +6178,15 @@ declare namespace Connect {
6105
6178
  */
6106
6179
  Interval?: IntervalDetails;
6107
6180
  /**
6108
- * The filters to apply to returned metrics. You can filter on the following resources: Queues Routing profiles Agents Channels User hierarchy groups Feature Routing step expression At least one filter must be passed from queues, routing profiles, agents, or user hierarchy groups. To filter by phone number, see Create a historical metrics report in the Amazon Connect Administrator's Guide. Note the following limits: Filter keys: A maximum of 5 filter keys are supported in a single request. Valid filter keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | FEATURE | CASE_TEMPLATE_ARN | CASE_STATUS | contact/segmentAttributes/connect:Subtype | ROUTING_STEP_EXPRESSION Filter values: A maximum of 100 filter values are supported in a single request. VOICE, CHAT, and TASK are valid filterValue for the CHANNEL filter key. They do not count towards limitation of 100 filter values. For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values, along with 3 channel filters. contact_lens_conversational_analytics is a valid filterValue for the FEATURE filter key. It is available only to contacts analyzed by Contact Lens conversational analytics. connect:Chat, connect:SMS, connect:Telephony, and connect:WebRTC are valid filterValue examples (not exhaustive) for the contact/segmentAttributes/connect:Subtype filter key. ROUTING_STEP_EXPRESSION is a valid filter key with a filter value up to 3000 length. This filter is case and order sensitive. JSON string fields must be sorted in ascending order and JSON array order should be kept as is.
6181
+ * The filters to apply to returned metrics. You can filter on the following resources: Queues Routing profiles Agents Channels User hierarchy groups Feature Routing step expression At least one filter must be passed from queues, routing profiles, agents, or user hierarchy groups. To filter by phone number, see Create a historical metrics report in the Amazon Connect Administrator's Guide. Note the following limits: Filter keys: A maximum of 5 filter keys are supported in a single request. Valid filter keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | FEATURE | CASE_TEMPLATE_ARN | CASE_STATUS | contact/segmentAttributes/connect:Subtype | ROUTING_STEP_EXPRESSION | Q_CONNECT_ENABLED Filter values: A maximum of 100 filter values are supported in a single request. VOICE, CHAT, and TASK are valid filterValue for the CHANNEL filter key. They do not count towards limitation of 100 filter values. For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values, along with 3 channel filters. contact_lens_conversational_analytics is a valid filterValue for the FEATURE filter key. It is available only to contacts analyzed by Contact Lens conversational analytics. connect:Chat, connect:SMS, connect:Telephony, and connect:WebRTC are valid filterValue examples (not exhaustive) for the contact/segmentAttributes/connect:Subtype filter key. ROUTING_STEP_EXPRESSION is a valid filter key with a filter value up to 3000 length. This filter is case and order sensitive. JSON string fields must be sorted in ascending order and JSON array order should be kept as is. Q_CONNECT_ENABLED. TRUE and FALSE are the only valid filterValues for the Q_CONNECT_ENABLED filter key. TRUE includes all contacts that had Amazon Q in Connect enabled as part of the flow. FALSE includes all contacts that did not have Amazon Q in Connect enabled as part of the flow This filter is available only for contact record-driven metrics.
6109
6182
  */
6110
6183
  Filters: FiltersV2List;
6111
6184
  /**
6112
- * The grouping applied to the metrics that are returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values that are returned apply to the metrics for each queue. They are not aggregated for all queues. If no grouping is specified, a summary of all metrics is returned. Valid grouping keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | CASE_TEMPLATE_ARN | CASE_STATUS | contact/segmentAttributes/connect:Subtype | ROUTING_STEP_EXPRESSION
6185
+ * The grouping applied to the metrics that are returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values that are returned apply to the metrics for each queue. They are not aggregated for all queues. If no grouping is specified, a summary of all metrics is returned. Valid grouping keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | CASE_TEMPLATE_ARN | CASE_STATUS | contact/segmentAttributes/connect:Subtype | ROUTING_STEP_EXPRESSION | Q_CONNECT_ENABLED
6113
6186
  */
6114
6187
  Groupings?: GroupingsV2;
6115
6188
  /**
6116
- * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator's Guide. ABANDONMENT_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Abandonment rate AGENT_ADHERENT_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherent time AGENT_ANSWER_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate AGENT_NON_ADHERENT_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time AGENT_NON_RESPONSE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent non-response AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons AGENT_OCCUPANCY Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Occupancy AGENT_SCHEDULE_ADHERENCE This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence AGENT_SCHEDULED_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time AVG_ABANDON_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Average queue abandon time AVG_ACTIVE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average active time AVG_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Average after contact work time Feature is a valid filter but not a valid grouping. AVG_AGENT_CONNECTING_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. AVG_AGENT_PAUSE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent pause time AVG_CASE_RELATED_CONTACTS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case AVG_CASE_RESOLUTION_TIME Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time AVG_CONTACT_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Average contact duration Feature is a valid filter but not a valid grouping. AVG_CONVERSATION_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Average conversation duration AVG_GREETING_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average agent greeting time AVG_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Average customer hold time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME_ALL_CONTACTS Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average customer hold time all contacts AVG_HOLDS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Average holds Feature is a valid filter but not a valid grouping. AVG_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average agent interaction and customer hold time AVG_INTERACTION_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype UI name: Average agent interaction time Feature is a valid filter but not a valid grouping. AVG_INTERRUPTIONS_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average agent interruptions AVG_INTERRUPTION_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average agent interruption time AVG_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average non-talk time AVG_QUEUE_ANSWER_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype UI name: Average queue answer time Feature is a valid filter but not a valid grouping. AVG_RESOLUTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype UI name: Average resolution time AVG_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average talk time AVG_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average agent talk time AVG_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Average customer talk time CASES_CREATED Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created CONTACTS_ABANDONED Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Contact abandoned CONTACTS_CREATED Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype UI name: Contacts created Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: API contacts handled Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts handled (connected to agent timestamp) CONTACTS_HOLD_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts hold disconnect CONTACTS_ON_HOLD_AGENT_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Contacts hold agent disconnect CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Contacts hold customer disconnect CONTACTS_PUT_ON_HOLD Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Contacts put on hold CONTACTS_TRANSFERRED_OUT_EXTERNAL Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Contacts transferred out external CONTACTS_TRANSFERRED_OUT_INTERNAL Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Contacts transferred out internal CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued CONTACTS_QUEUED_BY_ENQUEUE Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp) CONTACTS_RESOLVED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X CONTACTS_TRANSFERRED_OUT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype UI name: Contacts transferred out Feature is a valid filter but not a valid grouping. CONTACTS_TRANSFERRED_OUT_BY_AGENT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts transferred out by agent CONTACTS_TRANSFERRED_OUT_FROM_QUEUE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts transferred out queue CURRENT_CASES Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases MAX_QUEUED_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Maximum queued time PERCENT_CASES_FIRST_CONTACT_RESOLVED Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact PERCENT_CONTACTS_STEP_EXPIRED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_CONTACTS_STEP_JOINED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Non-talk time percent PERCENT_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Talk time percent PERCENT_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Agent talk time percent PERCENT_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Customer talk time percent REOPENED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened RESOLVED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved SERVICE_LEVEL You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Service level X STEP_CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available SUM_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: After contact work time SUM_CONNECTING_TIME_AGENT Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. SUM_CONTACT_FLOW_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Contact flow time SUM_CONTACT_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time SUM_CONTACTS_ANSWERED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts answered in X seconds SUM_CONTACTS_ABANDONED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts abandoned in X seconds SUM_CONTACTS_DISCONNECTED Valid metric filter key: DISCONNECT_REASON Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contact disconnected SUM_ERROR_STATUS_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Error status time SUM_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Contact handle time SUM_HOLD_TIME Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Customer hold time SUM_IDLE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time SUM_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction and hold time SUM_INTERACTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time SUM_NON_PRODUCTIVE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time SUM_ONLINE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time SUM_RETRY_CALLBACK_ATTEMPTS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype UI name: Callback attempts
6189
+ * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator's Guide. ABANDONMENT_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Abandonment rate AGENT_ADHERENT_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherent time AGENT_ANSWER_RATE Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent answer rate AGENT_NON_ADHERENT_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Non-adherent time AGENT_NON_RESPONSE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent non-response AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT. UI name: Agent non-response without customer abandons AGENT_OCCUPANCY Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Occupancy AGENT_SCHEDULE_ADHERENCE This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Adherence AGENT_SCHEDULED_TIME This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Scheduled time AVG_ABANDON_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue abandon time AVG_ACTIVE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average active time AVG_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average after contact work time Feature is a valid filter but not a valid grouping. AVG_AGENT_CONNECTING_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Average agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. AVG_AGENT_PAUSE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Average agent pause time AVG_CASE_RELATED_CONTACTS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average contacts per case AVG_CASE_RESOLUTION_TIME Unit: Seconds Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Average case resolution time AVG_CONTACT_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average contact duration Feature is a valid filter but not a valid grouping. AVG_CONVERSATION_DURATION Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average conversation duration AVG_GREETING_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent greeting time AVG_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression UI name: Average handle time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time Feature is a valid filter but not a valid grouping. AVG_HOLD_TIME_ALL_CONTACTS Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer hold time all contacts AVG_HOLDS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average holds Feature is a valid filter but not a valid grouping. AVG_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction and customer hold time AVG_INTERACTION_TIME Unit: Seconds Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interaction time Feature is a valid filter but not a valid grouping. AVG_INTERRUPTIONS_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruptions AVG_INTERRUPTION_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent interruption time AVG_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average non-talk time AVG_QUEUE_ANSWER_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average queue answer time Feature is a valid filter but not a valid grouping. AVG_RESOLUTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average resolution time AVG_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average talk time AVG_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average agent talk time AVG_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Average customer talk time CASES_CREATED Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases created CONTACTS_ABANDONED Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: Contact abandoned CONTACTS_CREATED Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts created Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect UI name: API contacts handled Feature is a valid filter but not a valid grouping. CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT Unit: Count Valid metric filter key: INITIATION_METHOD Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts handled (connected to agent timestamp) CONTACTS_HOLD_ABANDONS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts hold disconnect CONTACTS_ON_HOLD_AGENT_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold agent disconnect CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts hold customer disconnect CONTACTS_PUT_ON_HOLD Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts put on hold CONTACTS_TRANSFERRED_OUT_EXTERNAL Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out external CONTACTS_TRANSFERRED_OUT_INTERNAL Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contacts transferred out internal CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts queued CONTACTS_QUEUED_BY_ENQUEUE Unit: Count Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype UI name: Contacts queued (enqueue timestamp) CONTACTS_RESOLVED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts resolved in X CONTACTS_TRANSFERRED_OUT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out Feature is a valid filter but not a valid grouping. CONTACTS_TRANSFERRED_OUT_BY_AGENT Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out by agent CONTACTS_TRANSFERRED_OUT_FROM_QUEUE Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contacts transferred out queue CURRENT_CASES Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Current cases MAX_QUEUED_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Maximum queued time PERCENT_CASES_FIRST_CONTACT_RESOLVED Unit: Percent Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved on first contact PERCENT_CONTACTS_STEP_EXPIRED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_CONTACTS_STEP_JOINED Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available PERCENT_NON_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Non-talk time percent PERCENT_TALK_TIME This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Talk time percent PERCENT_TALK_TIME_AGENT This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Agent talk time percent PERCENT_TALK_TIME_CUSTOMER This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Customer talk time percent REOPENED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases reopened RESOLVED_CASE_ACTIONS Unit: Count Required filter key: CASE_TEMPLATE_ARN Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS UI name: Cases resolved SERVICE_LEVEL You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Service level X STEP_CONTACTS_QUEUED Unit: Count Valid groupings and filters: Queue, RoutingStepExpression UI name: Not available SUM_AFTER_CONTACT_WORK_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: After contact work time SUM_CONNECTING_TIME_AGENT Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent API connecting time The Negate key in Metric Level Filters is not applicable for this metric. SUM_CONTACT_FLOW_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact flow time SUM_CONTACT_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent on contact time SUM_CONTACTS_ANSWERED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts answered in X seconds SUM_CONTACTS_ABANDONED_IN_X Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than"). UI name: Contacts abandoned in X seconds SUM_CONTACTS_DISCONNECTED Valid metric filter key: DISCONNECT_REASON Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Contact disconnected SUM_ERROR_STATUS_TIME_AGENT Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Error status time SUM_HANDLE_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Contact handle time SUM_HOLD_TIME Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Customer hold time SUM_IDLE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Agent idle time SUM_INTERACTION_AND_HOLD_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect UI name: Agent interaction and hold time SUM_INTERACTION_TIME Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy UI name: Agent interaction time SUM_NON_PRODUCTIVE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Non-Productive Time SUM_ONLINE_TIME_AGENT Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy UI name: Online time SUM_RETRY_CALLBACK_ATTEMPTS Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect UI name: Callback attempts
6117
6190
  */
6118
6191
  Metrics: MetricsV2;
6119
6192
  /**
@@ -9652,6 +9725,78 @@ declare namespace Connect {
9652
9725
  */
9653
9726
  AvailableNumbersList?: AvailableNumbersList;
9654
9727
  }
9728
+ export interface SearchContactFlowModulesRequest {
9729
+ /**
9730
+ * The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
9731
+ */
9732
+ InstanceId: InstanceId;
9733
+ /**
9734
+ * The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
9735
+ */
9736
+ NextToken?: NextToken2500;
9737
+ /**
9738
+ * The maximum number of results to return per page.
9739
+ */
9740
+ MaxResults?: MaxResult100;
9741
+ /**
9742
+ * Filters to be applied to search results.
9743
+ */
9744
+ SearchFilter?: ContactFlowModuleSearchFilter;
9745
+ /**
9746
+ * The search criteria to be used to return contact flow modules. The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will result in invalid results.
9747
+ */
9748
+ SearchCriteria?: ContactFlowModuleSearchCriteria;
9749
+ }
9750
+ export interface SearchContactFlowModulesResponse {
9751
+ /**
9752
+ * The search criteria to be used to return contact flow modules.
9753
+ */
9754
+ ContactFlowModules?: ContactFlowModuleSearchSummaryList;
9755
+ /**
9756
+ * If there are additional results, this is the token for the next set of results.
9757
+ */
9758
+ NextToken?: NextToken2500;
9759
+ /**
9760
+ * The total number of contact flows which matched your search query.
9761
+ */
9762
+ ApproximateTotalCount?: ApproximateTotalCount;
9763
+ }
9764
+ export interface SearchContactFlowsRequest {
9765
+ /**
9766
+ * The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
9767
+ */
9768
+ InstanceId: InstanceId;
9769
+ /**
9770
+ * The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
9771
+ */
9772
+ NextToken?: NextToken2500;
9773
+ /**
9774
+ * The maximum number of results to return per page.
9775
+ */
9776
+ MaxResults?: MaxResult100;
9777
+ /**
9778
+ * Filters to be applied to search results.
9779
+ */
9780
+ SearchFilter?: ContactFlowSearchFilter;
9781
+ /**
9782
+ * The search criteria to be used to return flows. The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will result in invalid results.
9783
+ */
9784
+ SearchCriteria?: ContactFlowSearchCriteria;
9785
+ }
9786
+ export interface SearchContactFlowsResponse {
9787
+ /**
9788
+ * Information about the contact flows.
9789
+ */
9790
+ ContactFlows?: ContactFlowSearchSummaryList;
9791
+ /**
9792
+ * If there are additional results, this is the token for the next set of results.
9793
+ */
9794
+ NextToken?: NextToken2500;
9795
+ /**
9796
+ * The total number of contact flows which matched your search query.
9797
+ */
9798
+ ApproximateTotalCount?: ApproximateTotalCount;
9799
+ }
9655
9800
  export type SearchContactsMatchType = "MATCH_ALL"|"MATCH_ANY"|string;
9656
9801
  export interface SearchContactsRequest {
9657
9802
  /**
@@ -10383,7 +10528,7 @@ declare namespace Connect {
10383
10528
  */
10384
10529
  FileSizeInBytes: FileSizeInBytes;
10385
10530
  /**
10386
- * Optional override for the expiry of the pre-signed S3 URL in seconds.
10531
+ * Optional override for the expiry of the pre-signed S3 URL in seconds. The default value is 300.
10387
10532
  */
10388
10533
  UrlExpiryInSeconds?: URLExpiryInSeconds;
10389
10534
  /**
@@ -2939,7 +2939,7 @@ declare namespace DataSync {
2939
2939
  */
2940
2940
  ErrorDetail?: string;
2941
2941
  }
2942
- export type TaskExecutionStatus = "QUEUED"|"LAUNCHING"|"PREPARING"|"TRANSFERRING"|"VERIFYING"|"SUCCESS"|"ERROR"|string;
2942
+ export type TaskExecutionStatus = "QUEUED"|"CANCELLING"|"LAUNCHING"|"PREPARING"|"TRANSFERRING"|"VERIFYING"|"SUCCESS"|"ERROR"|string;
2943
2943
  export interface TaskFilter {
2944
2944
  /**
2945
2945
  * The name of the filter being used. Each API call supports a list of filters that are available for it. For example, LocationId for ListTasks.