aws-sdk 2.1534.0 → 2.1536.0

package/README.md

@@ -69,7 +69,7 @@ require('aws-sdk/lib/maintenance_mode_message').suppress = true;
 To use the SDK in the browser, simply add the following script tag to your
 HTML pages:
 
-    <script src="https://sdk.amazonaws.com/js/aws-sdk-2.1534.0.min.js"></script>
+    <script src="https://sdk.amazonaws.com/js/aws-sdk-2.1536.0.min.js"></script>
 
 You can also build a custom browser SDK with your specified set of AWS services.
 This can allow you to reduce the SDK's size, specify different API versions of

package/apis/metadata.json

@@ -1411,5 +1411,8 @@
   },
   "networkmonitor": {
     "name": "NetworkMonitor"
+  },
+  "supplychain": {
+    "name": "SupplyChain"
   }
 }

package/apis/mwaa-2020-07-01.min.json

@@ -131,6 +131,8 @@
       "output": {
         "type": "structure",
         "members": {
+          "AirflowIdentity": {},
+          "IamIdentity": {},
           "WebServerHostname": {},
           "WebToken": {
             "shape": "S4"
@@ -229,19 +231,19 @@
                 "type": "structure",
                 "members": {
                   "DagProcessingLogs": {
-                    "shape": "S1j"
+                    "shape": "S1l"
                   },
                   "SchedulerLogs": {
-                    "shape": "S1j"
+                    "shape": "S1l"
                   },
                   "TaskLogs": {
-                    "shape": "S1j"
+                    "shape": "S1l"
                   },
                   "WebserverLogs": {
-                    "shape": "S1j"
+                    "shape": "S1l"
                   },
                   "WorkerLogs": {
-                    "shape": "S1j"
+                    "shape": "S1l"
                   }
                 }
               },
@@ -641,7 +643,7 @@
       "key": {},
       "value": {}
     },
-    "S1j": {
+    "S1l": {
       "type": "structure",
       "members": {
         "CloudWatchLogGroupArn": {},

package/apis/supplychain-2024-01-01.examples.json

@@ -0,0 +1,5 @@
+{
+  "version": "1.0",
+  "examples": {
+  }
+}

package/apis/supplychain-2024-01-01.min.json

@@ -0,0 +1,98 @@
+{
+  "version": "2.0",
+  "metadata": {
+    "apiVersion": "2024-01-01",
+    "endpointPrefix": "scn",
+    "jsonVersion": "1.1",
+    "protocol": "rest-json",
+    "serviceFullName": "AWS Supply Chain",
+    "serviceId": "SupplyChain",
+    "signatureVersion": "v4",
+    "signingName": "scn",
+    "uid": "supplychain-2024-01-01"
+  },
+  "operations": {
+    "CreateBillOfMaterialsImportJob": {
+      "http": {
+        "requestUri": "/api/configuration/instances/{instanceId}/bill-of-materials-import-jobs",
+        "responseCode": 200
+      },
+      "input": {
+        "type": "structure",
+        "required": [
+          "instanceId",
+          "s3uri"
+        ],
+        "members": {
+          "instanceId": {
+            "location": "uri",
+            "locationName": "instanceId"
+          },
+          "s3uri": {},
+          "clientToken": {
+            "idempotencyToken": true
+          }
+        }
+      },
+      "output": {
+        "type": "structure",
+        "required": [
+          "jobId"
+        ],
+        "members": {
+          "jobId": {}
+        }
+      },
+      "idempotent": true
+    },
+    "GetBillOfMaterialsImportJob": {
+      "http": {
+        "method": "GET",
+        "requestUri": "/api/configuration/instances/{instanceId}/bill-of-materials-import-jobs/{jobId}",
+        "responseCode": 200
+      },
+      "input": {
+        "type": "structure",
+        "required": [
+          "instanceId",
+          "jobId"
+        ],
+        "members": {
+          "instanceId": {
+            "location": "uri",
+            "locationName": "instanceId"
+          },
+          "jobId": {
+            "location": "uri",
+            "locationName": "jobId"
+          }
+        }
+      },
+      "output": {
+        "type": "structure",
+        "required": [
+          "job"
+        ],
+        "members": {
+          "job": {
+            "type": "structure",
+            "required": [
+              "instanceId",
+              "jobId",
+              "status",
+              "s3uri"
+            ],
+            "members": {
+              "instanceId": {},
+              "jobId": {},
+              "status": {},
+              "s3uri": {},
+              "message": {}
+            }
+          }
+        }
+      }
+    }
+  },
+  "shapes": {}
+}

package/apis/supplychain-2024-01-01.paginators.json

@@ -0,0 +1,4 @@
+{
+  "pagination": {
+  }
+}

package/apis/transfer-2018-11-05.min.json

@@ -553,6 +553,9 @@
               },
               "SftpConfig": {
                 "shape": "S11"
+              },
+              "ServiceManagedEgressIpAddresses": {
+                "shape": "S49"
               }
             }
           }
@@ -584,10 +587,10 @@
             "members": {
               "ExecutionId": {},
               "InitialFileLocation": {
-                "shape": "S4d"
+                "shape": "S4f"
               },
               "ServiceMetadata": {
-                "shape": "S4h"
+                "shape": "S4j"
               },
               "ExecutionRole": {},
               "LoggingConfiguration": {
@@ -605,10 +608,10 @@
                 "type": "structure",
                 "members": {
                   "Steps": {
-                    "shape": "S4o"
+                    "shape": "S4q"
                   },
                   "OnExceptionSteps": {
-                    "shape": "S4o"
+                    "shape": "S4q"
                   }
                 }
               }
@@ -721,16 +724,16 @@
               },
               "SecurityPolicyName": {},
               "SshCiphers": {
-                "shape": "S58"
+                "shape": "S5a"
               },
               "SshKexs": {
-                "shape": "S58"
+                "shape": "S5a"
               },
               "SshMacs": {
-                "shape": "S58"
+                "shape": "S5a"
               },
               "TlsCiphers": {
-                "shape": "S58"
+                "shape": "S5a"
               }
             }
           }
@@ -797,6 +800,9 @@
               },
               "S3StorageOptions": {
                 "shape": "S2f"
+              },
+              "As2ServiceManagedEgressIpAddresses": {
+                "shape": "S49"
               }
             }
           }
@@ -1183,10 +1189,10 @@
               "members": {
                 "ExecutionId": {},
                 "InitialFileLocation": {
-                  "shape": "S4d"
+                  "shape": "S4f"
                 },
                 "ServiceMetadata": {
-                  "shape": "S4h"
+                  "shape": "S4j"
                 },
                 "Status": {}
               }
@@ -1469,10 +1475,10 @@
         "members": {
           "ConnectorId": {},
           "SendFilePaths": {
-            "shape": "S7b"
+            "shape": "S7d"
           },
           "RetrieveFilePaths": {
-            "shape": "S7b"
+            "shape": "S7d"
           },
           "LocalDirectoryPath": {},
           "RemoteDirectoryPath": {}
@@ -2117,7 +2123,11 @@
       "type": "string",
       "sensitive": true
     },
-    "S4d": {
+    "S49": {
+      "type": "list",
+      "member": {}
+    },
+    "S4f": {
       "type": "structure",
       "members": {
         "S3FileLocation": {
@@ -2134,7 +2144,7 @@
         }
       }
     },
-    "S4h": {
+    "S4j": {
       "type": "structure",
       "required": [
         "UserDetails"
@@ -2154,7 +2164,7 @@
         }
       }
     },
-    "S4o": {
+    "S4q": {
       "type": "list",
       "member": {
         "type": "structure",
@@ -2175,11 +2185,11 @@
         }
       }
     },
-    "S58": {
+    "S5a": {
       "type": "list",
       "member": {}
     },
-    "S7b": {
+    "S7d": {
       "type": "list",
       "member": {}
     }

package/clients/all.d.ts

@@ -375,3 +375,4 @@ export import MarketplaceAgreement = require('./marketplaceagreement');
 export import MarketplaceDeployment = require('./marketplacedeployment');
 export import NeptuneGraph = require('./neptunegraph');
 export import NetworkMonitor = require('./networkmonitor');
+export import SupplyChain = require('./supplychain');

package/clients/all.js

@@ -376,5 +376,6 @@ module.exports = {
   MarketplaceAgreement: require('./marketplaceagreement'),
   MarketplaceDeployment: require('./marketplacedeployment'),
   NeptuneGraph: require('./neptunegraph'),
-  NetworkMonitor: require('./networkmonitor')
+  NetworkMonitor: require('./networkmonitor'),
+  SupplyChain: require('./supplychain')
 };

package/clients/connect.d.ts

@@ -5455,7 +5455,7 @@ declare namespace Connect {
   }
   export interface EvaluationNote {
     /**
-     * The note for an item (section or question) in a contact evaluation.
+     * The note for an item (section or question) in a contact evaluation.  Even though a note in an evaluation can have up to 3072 chars, there is also a limit on the total number of chars for all the notes in the evaluation combined. Assuming there are N questions in the evaluation being submitted, then the max char limit for all notes combined is N x 1024. 
      */
     Value?: EvaluationNoteString;
   }
@@ -5642,15 +5642,15 @@ declare namespace Connect {
      */
     InstanceId: InstanceId;
     /**
-     * The filters to apply to returned metrics. You can filter up to the following limits:   Queues: 100   Routing profiles: 100   Channels: 3 (VOICE, CHAT, and TASK channels are supported.)   Metric data is retrieved only for the resources associated with the queues or routing profiles, and by any channels included in the filter. (You cannot filter by both queue AND routing profile.) You can include both resource IDs and resource ARNs in the same request.  Currently tagging is only supported on the resources that are passed in the filter.
+     * The filters to apply to returned metrics. You can filter up to the following limits:   Queues: 100   Routing profiles: 100   Channels: 3 (VOICE, CHAT, and TASK channels are supported.)   RoutingStepExpressions: 50   Metric data is retrieved only for the resources associated with the queues or routing profiles, and by any channels included in the filter. (You cannot filter by both queue AND routing profile.) You can include both resource IDs and resource ARNs in the same request. When using RoutingStepExpression, you need to pass exactly one QueueId. Currently tagging is only supported on the resources that are passed in the filter.
      */
     Filters: Filters;
     /**
-     * The grouping applied to the metrics returned. For example, when grouped by QUEUE, the metrics returned apply to each queue rather than aggregated for all queues.    If you group by CHANNEL, you should include a Channels filter. VOICE, CHAT, and TASK channels are supported.   If you group by ROUTING_PROFILE, you must include either a queue or routing profile filter. In addition, a routing profile filter is required for metrics CONTACTS_SCHEDULED, CONTACTS_IN_QUEUE, and  OLDEST_CONTACT_AGE.   If no Grouping is included in the request, a summary of metrics is returned.  
+     * The grouping applied to the metrics returned. For example, when grouped by QUEUE, the metrics returned apply to each queue rather than aggregated for all queues.    If you group by CHANNEL, you should include a Channels filter. VOICE, CHAT, and TASK channels are supported.   If you group by ROUTING_PROFILE, you must include either a queue or routing profile filter. In addition, a routing profile filter is required for metrics CONTACTS_SCHEDULED, CONTACTS_IN_QUEUE, and  OLDEST_CONTACT_AGE.   If no Grouping is included in the request, a summary of metrics is returned.   When using the RoutingStepExpression filter, group by ROUTING_STEP_EXPRESSION is required.  
      */
     Groupings?: Groupings;
     /**
-     * The metrics to retrieve. Specify the name and unit for each metric. The following metrics are available. For a description of all the metrics, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.  AGENTS_AFTER_CONTACT_WORK  Unit: COUNT Name in real-time metrics report: ACW   AGENTS_AVAILABLE  Unit: COUNT Name in real-time metrics report: Available   AGENTS_ERROR  Unit: COUNT Name in real-time metrics report: Error   AGENTS_NON_PRODUCTIVE  Unit: COUNT Name in real-time metrics report: NPT (Non-Productive Time)   AGENTS_ON_CALL  Unit: COUNT Name in real-time metrics report: On contact   AGENTS_ON_CONTACT  Unit: COUNT Name in real-time metrics report: On contact   AGENTS_ONLINE  Unit: COUNT Name in real-time metrics report: Online   AGENTS_STAFFED  Unit: COUNT Name in real-time metrics report: Staffed   CONTACTS_IN_QUEUE  Unit: COUNT Name in real-time metrics report: In queue   CONTACTS_SCHEDULED  Unit: COUNT Name in real-time metrics report: Scheduled   OLDEST_CONTACT_AGE  Unit: SECONDS When you use groupings, Unit says SECONDS and the Value is returned in SECONDS.  When you do not use groupings, Unit says SECONDS but the Value is returned in MILLISECONDS. For example, if you get a response like this:  { "Metric": { "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" }, "Value": 24113.0 } The actual OLDEST_CONTACT_AGE is 24 seconds. Name in real-time metrics report: Oldest   SLOTS_ACTIVE  Unit: COUNT Name in real-time metrics report: Active   SLOTS_AVAILABLE  Unit: COUNT Name in real-time metrics report: Availability   
+     * The metrics to retrieve. Specify the name and unit for each metric. The following metrics are available. For a description of all the metrics, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.  AGENTS_AFTER_CONTACT_WORK  Unit: COUNT Name in real-time metrics report: ACW   AGENTS_AVAILABLE  Unit: COUNT Name in real-time metrics report: Available   AGENTS_ERROR  Unit: COUNT Name in real-time metrics report: Error   AGENTS_NON_PRODUCTIVE  Unit: COUNT Name in real-time metrics report: NPT (Non-Productive Time)   AGENTS_ON_CALL  Unit: COUNT Name in real-time metrics report: On contact   AGENTS_ON_CONTACT  Unit: COUNT Name in real-time metrics report: On contact   AGENTS_ONLINE  Unit: COUNT Name in real-time metrics report: Online   AGENTS_STAFFED  Unit: COUNT Name in real-time metrics report: Staffed   CONTACTS_IN_QUEUE  Unit: COUNT Name in real-time metrics report: In queue   CONTACTS_SCHEDULED  Unit: COUNT Name in real-time metrics report: Scheduled   OLDEST_CONTACT_AGE  Unit: SECONDS When you use groupings, Unit says SECONDS and the Value is returned in SECONDS.  When you do not use groupings, Unit says SECONDS but the Value is returned in MILLISECONDS. For example, if you get a response like this:  { "Metric": { "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" }, "Value": 24113.0 } The actual OLDEST_CONTACT_AGE is 24 seconds. When the filter RoutingStepExpression is used, this metric is still calculated from enqueue time. For example, if a contact that has been queued under <Expression 1> for 10 seconds has expired and <Expression 2> becomes active, then OLDEST_CONTACT_AGE for this queue will be counted starting from 10, not 0. Name in real-time metrics report: Oldest   SLOTS_ACTIVE  Unit: COUNT Name in real-time metrics report: Active   SLOTS_AVAILABLE  Unit: COUNT Name in real-time metrics report: Availability   
      */
     CurrentMetrics: CurrentMetrics;
     /**
@@ -5782,11 +5782,11 @@ declare namespace Connect {
      */
     EndTime: timestamp;
     /**
-     * The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is retrieved only for the resources associated with the queues or channels included in the filter. You can include both queue IDs and queue ARNs in the same request. VOICE, CHAT, and TASK channels are supported.  To filter by Queues, enter the queue ID/ARN, not the name of the queue. 
+     * The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is retrieved only for the resources associated with the queues or channels included in the filter. You can include both queue IDs and queue ARNs in the same request. VOICE, CHAT, and TASK channels are supported. RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.  To filter by Queues, enter the queue ID/ARN, not the name of the queue. 
      */
     Filters: Filters;
     /**
-     * The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values returned apply to the metrics for each queue rather than aggregated for all queues. If no grouping is specified, a summary of metrics for all queues is returned.
+     * The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values returned apply to the metrics for each queue rather than aggregated for all queues. If no grouping is specified, a summary of metrics for all queues is returned. RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
      */
     Groupings?: Groupings;
     /**
@@ -5830,15 +5830,15 @@ declare namespace Connect {
      */
     Interval?: IntervalDetails;
     /**
-     * The filters to apply to returned metrics. You can filter on the following resources:   Queues   Routing profiles   Agents   Channels   User hierarchy groups   Feature   At least one filter must be passed from queues, routing profiles, agents, or user hierarchy groups. To filter by phone number, see Create a historical metrics report in the Amazon Connect Administrator's Guide. Note the following limits:    Filter keys: A maximum of 5 filter keys are supported in a single request. Valid filter keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | FEATURE | contact/segmentAttributes/connect:Subtype     Filter values: A maximum of 100 filter values are supported in a single request. VOICE, CHAT, and TASK are valid filterValue for the CHANNEL filter key. They do not count towards limitation of 100 filter values. For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values, along with 3 channel filters.   contact_lens_conversational_analytics is a valid filterValue for the FEATURE filter key. It is available only to contacts analyzed by Contact Lens conversational analytics.  connect:Chat, connect:SMS, connect:Telephony, and connect:WebRTC are valid filterValue examples (not exhaustive) for the contact/segmentAttributes/connect:Subtype filter key.  
+     * The filters to apply to returned metrics. You can filter on the following resources:   Queues   Routing profiles   Agents   Channels   User hierarchy groups   Feature   Routing step expression   At least one filter must be passed from queues, routing profiles, agents, or user hierarchy groups. To filter by phone number, see Create a historical metrics report in the Amazon Connect Administrator's Guide. Note the following limits:    Filter keys: A maximum of 5 filter keys are supported in a single request. Valid filter keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | FEATURE | contact/segmentAttributes/connect:Subtype | ROUTING_STEP_EXPRESSION     Filter values: A maximum of 100 filter values are supported in a single request. VOICE, CHAT, and TASK are valid filterValue for the CHANNEL filter key. They do not count towards limitation of 100 filter values. For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values, along with 3 channel filters.   contact_lens_conversational_analytics is a valid filterValue for the FEATURE filter key. It is available only to contacts analyzed by Contact Lens conversational analytics.  connect:Chat, connect:SMS, connect:Telephony, and connect:WebRTC are valid filterValue examples (not exhaustive) for the contact/segmentAttributes/connect:Subtype filter key. ROUTING_STEP_EXPRESSION is a valid filter key with a filter value up to 3000 length.  
      */
     Filters: FiltersV2List;
     /**
-     * The grouping applied to the metrics that are returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values that are returned apply to the metrics for each queue. They are not aggregated for all queues. If no grouping is specified, a summary of all metrics is returned. Valid grouping keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE, contact/segmentAttributes/connect:Subtype 
+     * The grouping applied to the metrics that are returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values that are returned apply to the metrics for each queue. They are not aggregated for all queues. If no grouping is specified, a summary of all metrics is returned. Valid grouping keys: QUEUE | ROUTING_PROFILE | AGENT | CHANNEL | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE, contact/segmentAttributes/connect:Subtype | ROUTING_STEP_EXPRESSION 
      */
     Groupings?: GroupingsV2;
     /**
-     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator's Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT.  AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype  AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_ABANDONED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").   SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  The Negate key in Metric Level Filters is not applicable for this metric.   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").   SUM_CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype  
+     * The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator's Guide.  ABANDONMENT_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  AGENT_ADHERENT_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy   AGENT_ANSWER_RATE  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AGENT_NON_ADHERENT_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AGENT_NON_RESPONSE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy   AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy Data for this metric is available starting from October 1, 2023 0:00:00 GMT.  AGENT_OCCUPANCY  Unit: Percentage Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy   AGENT_SCHEDULE_ADHERENCE  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AGENT_SCHEDULED_TIME  This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AVG_ABANDON_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  AVG_ACTIVE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AVG_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_AGENT_CONNECTING_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  The Negate key in Metric Level Filters is not applicable for this metric.   AVG_AGENT_PAUSE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  AVG_CONTACT_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_CONVERSATION_DURATION  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  AVG_GREETING_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression  Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_HOLD_TIME_ALL_CONTACTS  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_HOLDS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_INTERACTION_TIME  Unit: Seconds Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_INTERRUPTIONS_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_INTERRUPTION_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_QUEUE_ANSWER_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   AVG_RESOLUTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype  AVG_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  AVG_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_ABANDONED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression  CONTACTS_CREATED  Unit: Count Valid metric filter key: INITIATION_METHOD  Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   CONTACTS_HANDLED  Unit: Count Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression  Feature is a valid filter but not a valid grouping.   CONTACTS_HOLD_ABANDONS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_ON_HOLD_AGENT_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_PUT_ON_HOLD  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_TRANSFERRED_OUT_EXTERNAL  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_TRANSFERRED_OUT_INTERNAL  Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_RESOLVED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").  CONTACTS_TRANSFERRED_OUT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype  Feature is a valid filter but not a valid grouping.   CONTACTS_TRANSFERRED_OUT_BY_AGENT  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  CONTACTS_TRANSFERRED_OUT_FROM_QUEUE  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  MAX_QUEUED_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_CONTACTS_STEP_EXPIRED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression  PERCENT_CONTACTS_STEP_JOINED  Unit: Percent Valid groupings and filters: Queue, RoutingStepExpression  PERCENT_NON_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_TALK_TIME  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_TALK_TIME_AGENT  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  PERCENT_TALK_TIME_CUSTOMER  This metric is available only for contacts analyzed by Contact Lens conversational analytics. Unit: Percentage Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  SERVICE_LEVEL  You can include up to 20 SERVICE_LEVEL metrics in a request. Unit: Percent Valid groupings and filters: Queue, Channel, Routing Profile Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").   STEP_CONTACTS_QUEUED  Unit: Count Valid groupings and filters: Queue, RoutingStepExpression  SUM_AFTER_CONTACT_WORK_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_CONNECTING_TIME_AGENT  Unit: Seconds Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API  Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  The Negate key in Metric Level Filters is not applicable for this metric.   SUM_CONTACT_FLOW_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_CONTACT_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_CONTACTS_ANSWERED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").   SUM_CONTACTS_ABANDONED_IN_X  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").   SUM_CONTACTS_DISCONNECTED   Valid metric filter key: DISCONNECT_REASON  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype  SUM_ERROR_STATUS_TIME_AGENT  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_HANDLE_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_HOLD_TIME  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_IDLE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  SUM_INTERACTION_AND_HOLD_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_INTERACTION_TIME  Unit: Seconds Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy  SUM_NON_PRODUCTIVE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  SUM_ONLINE_TIME_AGENT  Unit: Seconds Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy  SUM_RETRY_CALLBACK_ATTEMPTS  Unit: Count Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype  
      */
     Metrics: MetricsV2;
     /**
@@ -6422,7 +6422,7 @@ declare namespace Connect {
     Tags?: TagMap;
   }
   export type InstanceArn = string;
-  export type InstanceAttributeType = "INBOUND_CALLS"|"OUTBOUND_CALLS"|"CONTACTFLOW_LOGS"|"CONTACT_LENS"|"AUTO_RESOLVE_BEST_VOICES"|"USE_CUSTOM_TTS_VOICES"|"EARLY_MEDIA"|"MULTI_PARTY_CONFERENCE"|"HIGH_VOLUME_OUTBOUND"|"ENHANCED_CONTACT_MONITORING"|string;
+  export type InstanceAttributeType = "INBOUND_CALLS"|"OUTBOUND_CALLS"|"CONTACTFLOW_LOGS"|"CONTACT_LENS"|"AUTO_RESOLVE_BEST_VOICES"|"USE_CUSTOM_TTS_VOICES"|"EARLY_MEDIA"|"MULTI_PARTY_CONFERENCE"|"HIGH_VOLUME_OUTBOUND"|"ENHANCED_CONTACT_MONITORING"|"ENHANCED_CHAT_MONITORING"|string;
   export type InstanceAttributeValue = string;
   export type InstanceId = string;
   export type InstanceIdOrArn = string;
@@ -8046,7 +8046,7 @@ declare namespace Connect {
      */
     UserId: AgentResourceId;
     /**
-     * Specify which monitoring actions the user is allowed to take. For example, whether the user is allowed to escalate from silent monitoring to barge.
+     * Specify which monitoring actions the user is allowed to take. For example, whether the user is allowed to escalate from silent monitoring to barge. AllowedMonitorCapabilities is required if barge is enabled.
      */
     AllowedMonitorCapabilities?: AllowedMonitorCapabilities;
     /**
@@ -8153,7 +8153,7 @@ declare namespace Connect {
     DisplayName?: DisplayName;
   }
   export type ParticipantId = string;
-  export type ParticipantRole = "AGENT"|"CUSTOMER"|"SYSTEM"|"CUSTOM_BOT"|string;
+  export type ParticipantRole = "AGENT"|"CUSTOMER"|"SYSTEM"|"CUSTOM_BOT"|"SUPERVISOR"|string;
   export type ParticipantTimerAction = "Unset"|string;
   export type ParticipantTimerConfigList = ParticipantTimerConfiguration[];
   export interface ParticipantTimerConfiguration {

package/clients/connectparticipant.d.ts

@@ -330,7 +330,7 @@ declare namespace ConnectParticipant {
   export type NextToken = string;
   export type NonEmptyClientToken = string;
   export type ParticipantId = string;
-  export type ParticipantRole = "AGENT"|"CUSTOMER"|"SYSTEM"|"CUSTOM_BOT"|string;
+  export type ParticipantRole = "AGENT"|"CUSTOMER"|"SYSTEM"|"CUSTOM_BOT"|"SUPERVISOR"|string;
   export type ParticipantToken = string;
   export type PreSignedAttachmentUrl = string;
   export type PreSignedConnectionUrl = string;

package/clients/location.d.ts

@@ -1729,7 +1729,7 @@ declare namespace Location {
   }
   export interface GetMapGlyphsRequest {
     /**
-     * A comma-separated list of fonts to load glyphs from in order of preference. For example, Noto Sans Regular, Arial Unicode. Valid font stacks for Esri styles:    VectorEsriDarkGrayCanvas – Ubuntu Medium Italic | Ubuntu Medium | Ubuntu Italic | Ubuntu Regular | Ubuntu Bold    VectorEsriLightGrayCanvas – Ubuntu Italic | Ubuntu Regular | Ubuntu Light | Ubuntu Bold    VectorEsriTopographic – Noto Sans Italic | Noto Sans Regular | Noto Sans Bold | Noto Serif Regular | Roboto Condensed Light Italic    VectorEsriStreets – Arial Regular | Arial Italic | Arial Bold    VectorEsriNavigation – Arial Regular | Arial Italic | Arial Bold    Valid font stacks for HERE Technologies styles:   VectorHereContrast – Fira GO Regular | Fira GO Bold    VectorHereExplore, VectorHereExploreTruck, HybridHereExploreSatellite – Fira GO Italic | Fira GO Map | Fira GO Map Bold | Noto Sans CJK JP Bold | Noto Sans CJK JP Light | Noto Sans CJK JP Regular    Valid font stacks for GrabMaps styles:   VectorGrabStandardLight, VectorGrabStandardDark – Noto Sans Regular | Noto Sans Medium | Noto Sans Bold    Valid font stacks for Open Data styles:   VectorOpenDataStandardLight, VectorOpenDataStandardDark, VectorOpenDataVisualizationLight, VectorOpenDataVisualizationDark – Amazon Ember Regular,Noto Sans Regular | Amazon Ember Bold,Noto Sans Bold | Amazon Ember Medium,Noto Sans Medium | Amazon Ember Regular Italic,Noto Sans Italic | Amazon Ember Condensed RC Regular,Noto Sans Regular | Amazon Ember Condensed RC Bold,Noto Sans Bold | Amazon Ember Regular,Noto Sans Regular,Noto Sans Arabic Regular | Amazon Ember Condensed RC Bold,Noto Sans Bold,Noto Sans Arabic Condensed Bold | Amazon Ember Bold,Noto Sans Bold,Noto Sans Arabic Bold | Amazon Ember Regular Italic,Noto Sans Italic,Noto Sans Arabic Regular | Amazon Ember Condensed RC Regular,Noto Sans Regular,Noto Sans Arabic Condensed Regular | Amazon Ember Medium,Noto Sans Medium,Noto Sans Arabic Medium     The fonts used by the Open Data map styles are combined fonts that use Amazon Ember for most glyphs but Noto Sans for glyphs unsupported by Amazon Ember. 
+     * A comma-separated list of fonts to load glyphs from in order of preference. For example, Noto Sans Regular, Arial Unicode. Valid font stacks for Esri styles:    VectorEsriDarkGrayCanvas – Ubuntu Medium Italic | Ubuntu Medium | Ubuntu Italic | Ubuntu Regular | Ubuntu Bold    VectorEsriLightGrayCanvas – Ubuntu Italic | Ubuntu Regular | Ubuntu Light | Ubuntu Bold    VectorEsriTopographic – Noto Sans Italic | Noto Sans Regular | Noto Sans Bold | Noto Serif Regular | Roboto Condensed Light Italic    VectorEsriStreets – Arial Regular | Arial Italic | Arial Bold    VectorEsriNavigation – Arial Regular | Arial Italic | Arial Bold | Arial Unicode MS Bold | Arial Unicode MS Regular    Valid font stacks for HERE Technologies styles:   VectorHereContrast – Fira GO Regular | Fira GO Bold    VectorHereExplore, VectorHereExploreTruck, HybridHereExploreSatellite – Fira GO Italic | Fira GO Map | Fira GO Map Bold | Noto Sans CJK JP Bold | Noto Sans CJK JP Light | Noto Sans CJK JP Regular    Valid font stacks for GrabMaps styles:   VectorGrabStandardLight, VectorGrabStandardDark – Noto Sans Regular | Noto Sans Medium | Noto Sans Bold    Valid font stacks for Open Data styles:   VectorOpenDataStandardLight, VectorOpenDataStandardDark, VectorOpenDataVisualizationLight, VectorOpenDataVisualizationDark – Amazon Ember Regular,Noto Sans Regular | Amazon Ember Bold,Noto Sans Bold | Amazon Ember Medium,Noto Sans Medium | Amazon Ember Regular Italic,Noto Sans Italic | Amazon Ember Condensed RC Regular,Noto Sans Regular | Amazon Ember Condensed RC Bold,Noto Sans Bold | Amazon Ember Regular,Noto Sans Regular,Noto Sans Arabic Regular | Amazon Ember Condensed RC Bold,Noto Sans Bold,Noto Sans Arabic Condensed Bold | Amazon Ember Bold,Noto Sans Bold,Noto Sans Arabic Bold | Amazon Ember Regular Italic,Noto Sans Italic,Noto Sans Arabic Regular | Amazon Ember Condensed RC Regular,Noto Sans Regular,Noto Sans Arabic Condensed Regular | Amazon Ember Medium,Noto Sans Medium,Noto Sans Arabic Medium     The fonts used by the Open Data map styles are combined fonts that use Amazon Ember for most glyphs but Noto Sans for glyphs unsupported by Amazon Ember. 
      */
     FontStack: String;
     /**
@@ -1866,7 +1866,7 @@ declare namespace Location {
      */
     Language?: LanguageTag;
     /**
-     * The identifier of the place to find.
+     * The identifier of the place to find. While you can use PlaceID in subsequent requests, PlaceID is not intended to be a permanent identifier and the ID can change between consecutive API calls. Please see the following PlaceID behaviour for each data provider:   Esri: Place IDs will change every quarter at a minimum. The typical time period for these changes would be March, June, September, and December. Place IDs might also change between the typical quarterly change but that will be much less frequent.   HERE: We recommend that you cache data for no longer than a week to keep your data data fresh. You can assume that less than 1% ID shifts will release over release which is approximately 1 - 2 times per week.   Grab: Place IDs can expire or become invalid in the following situations.   Data operations: The POI may be removed from Grab POI database by Grab Map Ops based on the ground-truth, such as being closed in the real world, being detected as a duplicate POI, or having incorrect information. Grab will synchronize data to the Waypoint environment on weekly basis.   Interpolated POI: Interpolated POI is a temporary POI generated in real time when serving a request, and it will be marked as derived in the place.result_type field in the response. The information of interpolated POIs will be retained for at least 30 days, which means that within 30 days, you are able to obtain POI details by Place ID from Place Details API. After 30 days, the interpolated POIs(both Place ID and details) may expire and inaccessible from the Places Details API.    
      */
     PlaceId: PlaceId;
   }
@@ -2351,7 +2351,7 @@ declare namespace Location {
   export type ListTrackersResponseEntryList = ListTrackersResponseEntry[];
   export interface MapConfiguration {
     /**
-     * Specifies the custom layers for the style. Leave unset to not enable any custom layer, or, for styles that support custom layers, you can enable layer(s), such as POI layer for the VectorEsriNavigation style. Default is unset.  Not all map resources or styles support custom layers. See Custom Layers for more information. 
+     * Specifies the custom layers for the style. Leave unset to not enable any custom layer, or, for styles that support custom layers, you can enable layer(s), such as POI layer for the VectorEsriNavigation style. Default is unset.  Currenlty only VectorEsriNavigation supports CustomLayers. For more information, see Custom Layers. 
      */
     CustomLayers?: CustomLayerList;
     /**
@@ -2359,13 +2359,13 @@ declare namespace Location {
      */
     PoliticalView?: CountryCode3;
     /**
-     * Specifies the map style selected from an available data provider. Valid Esri map styles:    VectorEsriDarkGrayCanvas – The Esri Dark Gray Canvas map style. A vector basemap with a dark gray, neutral background with minimal colors, labels, and features that's designed to draw attention to your thematic content.     RasterEsriImagery – The Esri Imagery map style. A raster basemap that provides one meter or better satellite and aerial imagery in many parts of the world and lower resolution satellite imagery worldwide.     VectorEsriLightGrayCanvas – The Esri Light Gray Canvas map style, which provides a detailed vector basemap with a light gray, neutral background style with minimal colors, labels, and features that's designed to draw attention to your thematic content.     VectorEsriTopographic – The Esri Light map style, which provides a detailed vector basemap with a classic Esri map style.    VectorEsriStreets – The Esri Street Map style, which provides a detailed vector basemap for the world symbolized with a classic Esri street map style. The vector tile layer is similar in content and style to the World Street Map raster map.    VectorEsriNavigation – The Esri Navigation map style, which provides a detailed basemap for the world symbolized with a custom navigation map style that's designed for use during the day in mobile devices.   Valid HERE Technologies map styles:    VectorHereContrast – The HERE Contrast (Berlin) map style is a high contrast detailed base map of the world that blends 3D and 2D rendering.  The VectorHereContrast style has been renamed from VectorHereBerlin. VectorHereBerlin has been deprecated, but will continue to work in applications that use it.     VectorHereExplore – A default HERE map style containing a neutral, global map and its features including roads, buildings, landmarks, and water features. It also now includes a fully designed map of Japan.    VectorHereExploreTruck – A global map containing truck restrictions and attributes (e.g. width / height / HAZMAT) symbolized with highlighted segments and icons on top of HERE Explore to support use cases within transport and logistics.    RasterHereExploreSatellite – A global map containing high resolution satellite imagery.    HybridHereExploreSatellite – A global map displaying the road network, street names, and city labels over satellite imagery. This style will automatically retrieve both raster and vector tiles, and your charges will be based on total tiles retrieved.  Hybrid styles use both vector and raster tiles when rendering the map that you see. This means that more tiles are retrieved than when using either vector or raster tiles alone. Your charges will include all tiles retrieved.    Valid GrabMaps map styles:    VectorGrabStandardLight – The Grab Standard Light map style provides a basemap with detailed land use coloring, area names, roads, landmarks, and points of interest covering Southeast Asia.    VectorGrabStandardDark – The Grab Standard Dark map style provides a dark variation of the standard basemap covering Southeast Asia.    Grab provides maps only for countries in Southeast Asia, and is only available in the Asia Pacific (Singapore) Region (ap-southeast-1). For more information, see GrabMaps countries and area covered.  Valid Open Data map styles:    VectorOpenDataStandardLight – The Open Data Standard Light map style provides a detailed basemap for the world suitable for website and mobile application use. The map includes highways major roads, minor roads, railways, water features, cities, parks, landmarks, building footprints, and administrative boundaries.    VectorOpenDataStandardDark – Open Data Standard Dark is a dark-themed map style that provides a detailed basemap for the world suitable for website and mobile application use. The map includes highways major roads, minor roads, railways, water features, cities, parks, landmarks, building footprints, and administrative boundaries.    VectorOpenDataVisualizationLight – The Open Data Visualization Light map style is a light-themed style with muted colors and fewer features that aids in understanding overlaid data.    VectorOpenDataVisualizationDark – The Open Data Visualization Dark map style is a dark-themed style with muted colors and fewer features that aids in understanding overlaid data.  
+     * Specifies the map style selected from an available data provider. Valid Esri map styles:    VectorEsriNavigation – The Esri Navigation map style, which provides a detailed basemap for the world symbolized with a custom navigation map style that's designed for use during the day in mobile devices. It also includes a richer set of places, such as shops, services, restaurants, attractions, and other points of interest. Enable the POI layer by setting it in CustomLayers to leverage the additional places data.     RasterEsriImagery – The Esri Imagery map style. A raster basemap that provides one meter or better satellite and aerial imagery in many parts of the world and lower resolution satellite imagery worldwide.     VectorEsriLightGrayCanvas – The Esri Light Gray Canvas map style, which provides a detailed vector basemap with a light gray, neutral background style with minimal colors, labels, and features that's designed to draw attention to your thematic content.     VectorEsriTopographic – The Esri Light map style, which provides a detailed vector basemap with a classic Esri map style.    VectorEsriStreets – The Esri Street Map style, which provides a detailed vector basemap for the world symbolized with a classic Esri street map style. The vector tile layer is similar in content and style to the World Street Map raster map.    VectorEsriDarkGrayCanvas – The Esri Dark Gray Canvas map style. A vector basemap with a dark gray, neutral background with minimal colors, labels, and features that's designed to draw attention to your thematic content.    Valid HERE Technologies map styles:    VectorHereExplore – A default HERE map style containing a neutral, global map and its features including roads, buildings, landmarks, and water features. It also now includes a fully designed map of Japan.    RasterHereExploreSatellite – A global map containing high resolution satellite imagery.    HybridHereExploreSatellite – A global map displaying the road network, street names, and city labels over satellite imagery. This style will automatically retrieve both raster and vector tiles, and your charges will be based on total tiles retrieved.  Hybrid styles use both vector and raster tiles when rendering the map that you see. This means that more tiles are retrieved than when using either vector or raster tiles alone. Your charges will include all tiles retrieved.     VectorHereContrast – The HERE Contrast (Berlin) map style is a high contrast detailed base map of the world that blends 3D and 2D rendering.  The VectorHereContrast style has been renamed from VectorHereBerlin. VectorHereBerlin has been deprecated, but will continue to work in applications that use it.     VectorHereExploreTruck – A global map containing truck restrictions and attributes (e.g. width / height / HAZMAT) symbolized with highlighted segments and icons on top of HERE Explore to support use cases within transport and logistics.   Valid GrabMaps map styles:    VectorGrabStandardLight – The Grab Standard Light map style provides a basemap with detailed land use coloring, area names, roads, landmarks, and points of interest covering Southeast Asia.    VectorGrabStandardDark – The Grab Standard Dark map style provides a dark variation of the standard basemap covering Southeast Asia.    Grab provides maps only for countries in Southeast Asia, and is only available in the Asia Pacific (Singapore) Region (ap-southeast-1). For more information, see GrabMaps countries and area covered.  Valid Open Data map styles:    VectorOpenDataStandardLight – The Open Data Standard Light map style provides a detailed basemap for the world suitable for website and mobile application use. The map includes highways major roads, minor roads, railways, water features, cities, parks, landmarks, building footprints, and administrative boundaries.    VectorOpenDataStandardDark – Open Data Standard Dark is a dark-themed map style that provides a detailed basemap for the world suitable for website and mobile application use. The map includes highways major roads, minor roads, railways, water features, cities, parks, landmarks, building footprints, and administrative boundaries.    VectorOpenDataVisualizationLight – The Open Data Visualization Light map style is a light-themed style with muted colors and fewer features that aids in understanding overlaid data.    VectorOpenDataVisualizationDark – The Open Data Visualization Dark map style is a dark-themed style with muted colors and fewer features that aids in understanding overlaid data.  
      */
     Style: MapStyle;
   }
   export interface MapConfigurationUpdate {
     /**
-     * Specifies the custom layers for the style. Leave unset to not enable any custom layer, or, for styles that support custom layers, you can enable layer(s), such as POI layer for the VectorEsriNavigation style. Default is unset.  Not all map resources or styles support custom layers. See Custom Layers for more information. 
+     * Specifies the custom layers for the style. Leave unset to not enable any custom layer, or, for styles that support custom layers, you can enable layer(s), such as POI layer for the VectorEsriNavigation style. Default is unset.  Currenlty only VectorEsriNavigation supports CustomLayers. For more information, see Custom Layers. 
      */
     CustomLayers?: CustomLayerList;
     /**
@@ -2418,7 +2418,7 @@ declare namespace Location {
      */
     Street?: String;
     /**
-     * An area that's part of a larger municipality. For example, Blissville  is a submunicipality in the Queen County in New York.  This property supported by Esri and OpenData. The Esri property is district, and the OpenData property is borough. 
+     * An area that's part of a larger municipality. For example, Blissville is a submunicipality in the Queen County in New York.  This property is only returned for a place index that uses Esri as a data provider. The property is represented as a district.  For more information about data providers, see Amazon Location Service data providers.
      */
     SubMunicipality?: String;
     /**
@@ -2434,11 +2434,11 @@ declare namespace Location {
      */
     TimeZone?: TimeZone;
     /**
-     * For addresses with multiple units, the unit identifier. Can include numbers and letters, for example 3B or Unit 123.  Returned only for a place index that uses Esri or Grab as a data provider. Is not returned for SearchPlaceIndexForPosition. 
+     * For addresses with multiple units, the unit identifier. Can include numbers and letters, for example 3B or Unit 123.  This property is returned only for a place index that uses Esri or Grab as a data provider. It is not returned for SearchPlaceIndexForPosition. 
      */
     UnitNumber?: String;
     /**
-     * For addresses with a UnitNumber, the type of unit. For example, Apartment.  Returned only for a place index that uses Esri as a data provider. 
+     * For addresses with a UnitNumber, the type of unit. For example, Apartment.  This property is returned only for a place index that uses Esri as a data provider. 
      */
     UnitType?: String;
   }
@@ -2553,7 +2553,7 @@ declare namespace Location {
      */
     Categories?: PlaceCategoryList;
     /**
-     * The unique identifier of the Place. You can use this with the GetPlace operation to find the place again later, or to get full information for the Place. The GetPlace request must use the same PlaceIndex resource as the SearchPlaceIndexForSuggestions that generated the Place ID.  For SearchPlaceIndexForSuggestions operations, the PlaceId is returned by place indexes that use Esri, Grab, or HERE as data providers. 
+     * The unique identifier of the Place. You can use this with the GetPlace operation to find the place again later, or to get full information for the Place. The GetPlace request must use the same PlaceIndex resource as the SearchPlaceIndexForSuggestions that generated the Place ID.  For SearchPlaceIndexForSuggestions operations, the PlaceId is returned by place indexes that use Esri, Grab, or HERE as data providers.  While you can use PlaceID in subsequent requests, PlaceID is not intended to be a permanent identifier and the ID can change between consecutive API calls. Please see the following PlaceID behaviour for each data provider:   Esri: Place IDs will change every quarter at a minimum. The typical time period for these changes would be March, June, September, and December. Place IDs might also change between the typical quarterly change but that will be much less frequent.   HERE: We recommend that you cache data for no longer than a week to keep your data data fresh. You can assume that less than 1% ID shifts will release over release which is approximately 1 - 2 times per week.   Grab: Place IDs can expire or become invalid in the following situations.   Data operations: The POI may be removed from Grab POI database by Grab Map Ops based on the ground-truth, such as being closed in the real world, being detected as a duplicate POI, or having incorrect information. Grab will synchronize data to the Waypoint environment on weekly basis.   Interpolated POI: Interpolated POI is a temporary POI generated in real time when serving a request, and it will be marked as derived in the place.result_type field in the response. The information of interpolated POIs will be retained for at least 30 days, which means that within 30 days, you are able to obtain POI details by Place ID from Place Details API. After 30 days, the interpolated POIs(both Place ID and details) may expire and inaccessible from the Places Details API.    
      */
     PlaceId?: PlaceId;
     /**