authscape 1.0.458 → 1.0.460
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/index.js +860 -0
- package/package.json +1 -1
- package/src/components/tickets/TicketDetail.js +381 -0
- package/src/components/tickets/Tickets.js +247 -0
package/package.json
CHANGED
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@@ -0,0 +1,381 @@
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1
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import React, {useEffect, useState} from 'react';
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import { Box } from '@mui/system';
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import Grid from '@mui/material/Grid';
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import Tabs from '@mui/material/Tabs';
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import Tab from '@mui/material/Tab';
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import Typography from '@mui/material/Typography';
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import InputLabel from '@mui/material/InputLabel';
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import MenuItem from '@mui/material/MenuItem';
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import FormControl from '@mui/material/FormControl';
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import Select from '@mui/material/Select';
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// import { apiService } from 'authscape';
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import TextField from '@mui/material/TextField';
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import Autocomplete, { createFilterOptions } from '@mui/material/Autocomplete';
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import Comments from '../comments';
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import { Button, Card, CardActions, CardContent, CardMedia, Stack } from "@mui/material";
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import InsertDriveFileRoundedIcon from '@mui/icons-material/InsertDriveFileRounded';
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import ArrowBackIosRoundedIcon from '@mui/icons-material/ArrowBackIosRounded';
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const TicketDetail = ({ticketId, setIsLoading, currentUser, GoBackToViewTickets = null, customTabName = null, customTabElement = null}) => {
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const [value, setValue] = useState(0);
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const [status, setStatus] = useState(null);
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const [ticketType, setTicketType] = useState(null);
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const [ticket, setTicket] = useState(null);
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const [priorty, setPriority] = useState(0);
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const [participants, setParticipants] = useState([]);
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const [ticketAttachments, setTicketAttachments] = useState([]);
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const [customTabPayload, setCustomTabPayload] = useState(null);
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const [createdByList, setCreatedByList] = useState([]);
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const [selectedCreatedBy, setSelectedCreatedBy] = useState(null);
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useEffect(() => {
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const fetchData = async () => {
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setIsLoading(true);
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let response = await apiService().get("/Ticket/GetTicket?ticketId=" + ticketId);
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if (response != null && response.status == 200)
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{
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setTicket(response.data);
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setIsLoading(false);
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setStatus(response.data.selectedTicketStatusId);
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setTicketType(response.data.selectedTicketTypeId);
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setPriority(response.data.selectedPriortyId);
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setSelectedCreatedBy(response.data.selectedCreatedBy);
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setParticipants(response.data.participants);
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setTicketAttachments(response.data.attachments);
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setCustomTabPayload(response.data.customTabPayload)
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}
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}
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fetchData();
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}, []);
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function TabPanel(props) {
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const { children, value, index, ...other } = props;
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return (
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<div
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role="tabpanel"
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hidden={value !== index}
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id={`simple-tabpanel-${index}`}
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aria-labelledby={`simple-tab-${index}`}
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{...other}
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>
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{value === index && (
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<Box sx={{ p: 3 }}>
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<Typography>{children}</Typography>
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</Box>
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)}
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</div>
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);
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}
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function a11yProps(index) {
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return {
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id: `simple-tab-${index}`,
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'aria-controls': `simple-tabpanel-${index}`,
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};
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}
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const handleChange = (event, newValue) => {
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setValue(newValue);
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};
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const refreshCreatedByList = async (query) => {
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let response = await apiService().get("/ticket/findUser?query=" + query);
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if (response != null && response.status == 200)
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{
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setCreatedByList(response.data);
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}
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}
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const DownloadFile = ({fileName, uri}) => {
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return (
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<Card
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sx={{
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border: "1px solid black",
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padding: "10px",
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margin: "10px",
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width: "200px",
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textAlign:"center",
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// display: "flex",
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// alignItems: "center",
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justifyContent: "space-between",
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}}>
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<Stack spacing={2}>
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<Box sx={{textAlign:"center"}}>
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<InsertDriveFileRoundedIcon sx={{fontSize:50}} />
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</Box>
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<Typography variant="h6" component="div">
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{fileName}
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</Typography>
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<Button variant="contained" color="primary" onClick={() => {
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window.open(uri);
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}}>
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Download
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</Button>
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</Stack>
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</Card>
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)
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}
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return (
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<div>
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<Box sx={{width: '100%' }}>
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<Button variant="contained" startIcon={<ArrowBackIosRoundedIcon />} onClick={() => {
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if (GoBackToViewTickets != null)
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{
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GoBackToViewTickets();
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}
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}}>Go Back</Button>
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<Box>
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<h2>{ticket != null && ticket.name}</h2>
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</Box>
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<Grid container spacing={2}>
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<Grid item xs={4}>
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<Box sx={{ minWidth: 120 }}>
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<Box>
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Status:
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</Box>
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<FormControl fullWidth>
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<Select
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labelId="demo-simple-select-label"
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id="demo-simple-select"
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value={status}
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displayEmpty
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inputProps={{ 'aria-label': 'Without label' }}
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InputLabelProps={{ shrink: true }}
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onChange={async (val) =>{
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setStatus(val.target.value);
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await apiService().put("/ticket/UpdateStatus", {
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id: ticket.id,
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ticketStatusId: val.target.value
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});
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}}>
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{ticket != null && ticket.ticketStatuses.map((status, index) => {
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return (
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<MenuItem key={index} value={status.id}>{status.name}</MenuItem>
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)
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})}
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</Select>
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</FormControl>
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</Box>
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<Box sx={{paddingTop:2}}>
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<Box>
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Assigned to:
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</Box>
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{selectedCreatedBy != null &&
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<Autocomplete
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disablePortal
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options={createdByList}
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value={selectedCreatedBy}
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onChange={async (event, newValue) => {
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setSelectedCreatedBy(newValue.id);
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}}
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renderInput={(params) => <TextField {...params} label={""} onChange={(val) => {
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refreshCreatedByList(val.currentTarget.value);
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}} />}
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/>
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}
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{ticket != null &&
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<>
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<Box sx={{paddingTop:1, fontSize:18}}>
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{ticket.assignedFirstName + " " + ticket.assignedLastName} ({ticket.assignedEmail})
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</Box>
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</>
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}
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</Box>
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{/* <Box>
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Company
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</Box> */}
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<Box sx={{paddingTop:2}}>
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<Box sx={{ minWidth: 120 }}>
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<Box>
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Priority:
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</Box>
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<FormControl fullWidth>
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<InputLabel id="demo-simple-select-label"></InputLabel>
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<Select
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labelId="demo-simple-select-label"
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id="demo-simple-select"
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value={priorty}
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label=""
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onChange={async (val) =>{
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setPriority(val.target.value);
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await apiService().put("/ticket/UpdateTicketPriority", {
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id: ticket.id,
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priorityLevel: val.target.value
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});
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}}>
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<MenuItem value={0}>None</MenuItem>
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<MenuItem value={1}>Low</MenuItem>
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<MenuItem value={2}>Medium</MenuItem>
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<MenuItem value={3}>High</MenuItem>
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<MenuItem value={4}>Urgent</MenuItem>
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</Select>
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</FormControl>
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</Box>
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</Box>
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</Grid>
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<Grid item xs={4}>
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<Box sx={{ minWidth: 120 }}>
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<Box>
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Ticket Type:
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</Box>
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255
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<FormControl fullWidth>
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<InputLabel id="demo-simple-select-label"></InputLabel>
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<Select
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labelId="demo-simple-select-label"
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id="ticketType"
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value={ticketType}
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label=""
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onChange={async (val) =>{
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setTicketType(val.target.value);
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await apiService().put("/ticket/UpdateTicketType", {
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id: ticket.id,
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TicketTypeId: val.target.value
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});
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}}>
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{ticket != null && ticket.ticketTypes.map((status, index) => {
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return (
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<MenuItem key={index} value={status.id}>{status.name}</MenuItem>
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)
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})}
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</Select>
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</FormControl>
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</Box>
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<Box sx={{paddingTop:2}}>
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<Box>
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Participants:
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</Box>
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286
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<Autocomplete
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multiple={true}
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disablePortal
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value={participants}
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options={createdByList}
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onChange={async (event, newValue) => {
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// alert(JSON.stringify(newValue));
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294
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await apiService().put("/ticket/UpdateParticipants", {
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ticketId: router.query.id,
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participants: newValue
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});
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setParticipants(newValue);
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}}
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renderInput={(params) => <TextField {...params} label={""} onChange={(val) => {
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refreshCreatedByList(val.currentTarget.value);
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}} />}
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/>
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{/* <TextField id="lastUpdated" fullWidth={true} InputLabelProps={{ shrink: true }} disabled={true} label="Participants" variant="outlined" autoFocus={true} value={(ticket != null ? ticket.lastUpdated : "")} /> */}
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</Box>
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</Grid>
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<Grid item xs={4}>
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<Box>
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<Box>
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Created:
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</Box>
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314
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<TextField id="created" fullWidth={true} InputLabelProps={{ shrink: true }} disabled={true} label="" variant="outlined" autoFocus={true} value={(ticket != null ? ticket.created : "")} />
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315
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</Box>
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316
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<Box sx={{paddingTop:2}}>
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317
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<Box>
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318
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Last Updated:
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</Box>
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<TextField id="lastUpdated" fullWidth={true} InputLabelProps={{ shrink: true }} disabled={true} label="" variant="outlined" autoFocus={true} value={(ticket != null ? ticket.lastUpdated : "")} />
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</Box>
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322
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</Grid>
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323
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</Grid>
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324
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</Box>
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325
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326
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<Box sx={{ width: '100%', marginTop:2 }}>
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327
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<Box sx={{ borderBottom: 1, borderColor: 'divider' }}>
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328
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<Tabs value={value} onChange={handleChange} aria-label="basic tabs example">
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329
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<Tab label="Chat" {...a11yProps(0)} />
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330
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<Tab label="Notes" {...a11yProps(1)} />
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331
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<Tab label="Attachments" {...a11yProps(2)} />
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332
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+
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333
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{customTabName != null &&
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334
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<Tab label={customTabName} {...a11yProps(3)} />
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335
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}
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336
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+
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337
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</Tabs>
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338
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</Box>
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339
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<TabPanel value={value} index={0}>
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340
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341
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{ticket != null &&
|
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342
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<Comments ticketId={ticket.id} isDisabled={false} isNote={false} currentUser={currentUser} />
|
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}
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</TabPanel>
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<TabPanel value={value} index={1}>
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{ticket != null &&
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<Comments ticketId={ticket.id} isDisabled={false} isNote={true} currentUser={currentUser} />
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}
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</TabPanel>
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<TabPanel value={value} index={2}>
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{ticket != null &&
|
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<>
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{ticketAttachments.map((attachment) => {
|
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return (
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<DownloadFile fileName={attachment.name} uri={attachment.url} />
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)
|
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})}
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+
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{ticketAttachments.length == 0 &&
|
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<Box>
|
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There are no attachments
|
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|
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</Box>
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|
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}
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|
+
|
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+
</>
|
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}
|
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|
+
</TabPanel>
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|
+
|
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|
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{customTabName != null &&
|
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|
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<TabPanel value={value} index={3}>
|
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371
|
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{customTabElement(customTabPayload)}
|
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|
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</TabPanel>
|
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|
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}
|
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|
+
|
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</Box>
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|
+
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|
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</div>
|
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|
+
)
|
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|
+
}
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|
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|
+
export default TicketDetail;
|
|
@@ -0,0 +1,247 @@
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1
|
+
import React, {useEffect, useState} from 'react';
|
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2
|
+
// import {apiService, authService} from 'authscape';
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3
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+
import Button from '@mui/material/Button';
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4
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import { Box } from '@mui/system';
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5
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+
import {
|
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6
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DataGrid,
|
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7
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+
GridActionsCellItem,
|
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8
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+
} from "@mui/x-data-grid";
|
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9
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+
import DeleteRoundedIcon from "@mui/icons-material/DeleteRounded";
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10
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+
import Typography from '@mui/material/Typography';
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11
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+
import AppBar from '@mui/material/AppBar';
|
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12
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+
import Toolbar from '@mui/material/Toolbar';
|
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13
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+
import YesNoDialog from '../../components/yesNoDialog';
|
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14
|
+
import VisibilityRoundedIcon from '@mui/icons-material/VisibilityRounded';
|
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15
|
+
import AddRoundedIcon from '@mui/icons-material/AddRounded';
|
|
16
|
+
import InputLabel from '@mui/material/InputLabel';
|
|
17
|
+
import MenuItem from '@mui/material/MenuItem';
|
|
18
|
+
import FormControl from '@mui/material/FormControl';
|
|
19
|
+
import Select, { SelectChangeEvent } from '@mui/material/Select';
|
|
20
|
+
import Grid from '@mui/material/Grid';
|
|
21
|
+
// import TicketDetail from './TicketDetail';
|
|
22
|
+
import { useRouter } from 'next/router';
|
|
23
|
+
|
|
24
|
+
export default function Tickets({loadedUser, setIsLoading, currentUser, customTabName = null, customTabElement = null }) {
|
|
25
|
+
|
|
26
|
+
const [tickets, setTickets] = useState([]);
|
|
27
|
+
|
|
28
|
+
const [archiveTicketId, setArchiveTicketId] = useState(null);
|
|
29
|
+
const [totalTickets, setTotalTickets] = useState(0);
|
|
30
|
+
const [pageNumber, setPageNumber] = useState(1);
|
|
31
|
+
|
|
32
|
+
const [ticketStatuses, setTicketStatuses] = useState([]);
|
|
33
|
+
const [ticketTypes, setTicketTypes] = useState([]);
|
|
34
|
+
|
|
35
|
+
const [ticketTypeId, setTicketTypeId] = useState(null);
|
|
36
|
+
const [statusId, setStatusId] = useState(null);
|
|
37
|
+
|
|
38
|
+
const [selectedTicketId, setSelectedTicketId] = useState(null);
|
|
39
|
+
|
|
40
|
+
const router = useRouter();
|
|
41
|
+
|
|
42
|
+
|
|
43
|
+
useEffect(() => {
|
|
44
|
+
|
|
45
|
+
if (router.query.id != null)
|
|
46
|
+
{
|
|
47
|
+
setSelectedTicketId(router.query.id);
|
|
48
|
+
}
|
|
49
|
+
|
|
50
|
+
}, [router.isReady])
|
|
51
|
+
|
|
52
|
+
const columns = [
|
|
53
|
+
{ field: 'id', headerName: 'Id', width: 150 },
|
|
54
|
+
{ field: 'title', flex: 1, headerName: 'Customer', width: 200 },
|
|
55
|
+
{ field: 'ticketStatus', headerName: 'Status', width: 150 },
|
|
56
|
+
{ field: 'ticketType', headerName: 'Ticket Type', width: 150 },
|
|
57
|
+
{ field: 'created', headerName: 'Created', width: 150 },
|
|
58
|
+
{ field: 'ticketParticipants', headerName: 'Participants', width: 150 },
|
|
59
|
+
{ field: 'messages', headerName: 'Messages', width: 150 },
|
|
60
|
+
{
|
|
61
|
+
field: "actions",
|
|
62
|
+
type: "actions",
|
|
63
|
+
width: 200,
|
|
64
|
+
headerName: "Actions",
|
|
65
|
+
cellClassName: "actions",
|
|
66
|
+
getActions: ({ id, row }) => {
|
|
67
|
+
return [
|
|
68
|
+
<GridActionsCellItem key={id}
|
|
69
|
+
icon={<VisibilityRoundedIcon />}
|
|
70
|
+
label="View"
|
|
71
|
+
onClick={() => {
|
|
72
|
+
setSelectedTicketId(row.id);
|
|
73
|
+
}}
|
|
74
|
+
/>,
|
|
75
|
+
<GridActionsCellItem key={id}
|
|
76
|
+
icon={<DeleteRoundedIcon />}
|
|
77
|
+
label="Delete"
|
|
78
|
+
className="textPrimary"
|
|
79
|
+
onClick={() => {
|
|
80
|
+
setArchiveTicketId(row.id);
|
|
81
|
+
}}
|
|
82
|
+
/>,
|
|
83
|
+
];
|
|
84
|
+
},
|
|
85
|
+
}
|
|
86
|
+
];
|
|
87
|
+
|
|
88
|
+
const reloadTickets = async () => {
|
|
89
|
+
let response = await apiService().get("/ticket/GetTickets?pageNumber=" + pageNumber + "&pageSize=20&ticketStatusId=" + (statusId != null ? statusId: "") + "&ticketTypeId=" + (ticketTypeId != null ? ticketTypeId : ""));
|
|
90
|
+
if (response != null && response.status == 200)
|
|
91
|
+
{
|
|
92
|
+
setTotalTickets(response.data.data.length);
|
|
93
|
+
setTickets(response.data.data);
|
|
94
|
+
}
|
|
95
|
+
}
|
|
96
|
+
|
|
97
|
+
useEffect(() => {
|
|
98
|
+
|
|
99
|
+
if (loadedUser)
|
|
100
|
+
{
|
|
101
|
+
let fetchStatusesAndTypes = async () => {
|
|
102
|
+
let responseStatus = await apiService().get("/Ticket/GetStatuses");
|
|
103
|
+
if (responseStatus != null && responseStatus.status == 200)
|
|
104
|
+
{
|
|
105
|
+
setTicketStatuses(responseStatus.data);
|
|
106
|
+
}
|
|
107
|
+
|
|
108
|
+
let responseType = await apiService().get("/Ticket/GetTicketTypes");
|
|
109
|
+
if (responseType != null && responseType.status == 200)
|
|
110
|
+
{
|
|
111
|
+
setTicketTypes(responseType.data);
|
|
112
|
+
}
|
|
113
|
+
}
|
|
114
|
+
|
|
115
|
+
fetchStatusesAndTypes();
|
|
116
|
+
setTicketStatuses();
|
|
117
|
+
}
|
|
118
|
+
|
|
119
|
+
}, [loadedUser]);
|
|
120
|
+
|
|
121
|
+
|
|
122
|
+
useEffect(() => {
|
|
123
|
+
|
|
124
|
+
if (loadedUser)
|
|
125
|
+
{
|
|
126
|
+
reloadTickets();
|
|
127
|
+
}
|
|
128
|
+
|
|
129
|
+
}, [loadedUser, ticketTypeId, statusId]);
|
|
130
|
+
|
|
131
|
+
return (
|
|
132
|
+
<div>
|
|
133
|
+
|
|
134
|
+
{selectedTicketId != null &&
|
|
135
|
+
<TicketDetail ticketId={selectedTicketId} setIsLoading={setIsLoading} currentUser={currentUser} customTabName={customTabName} customTabElement={customTabElement} GoBackToViewTickets={() =>
|
|
136
|
+
{
|
|
137
|
+
setSelectedTicketId(null);
|
|
138
|
+
}} />
|
|
139
|
+
}
|
|
140
|
+
{selectedTicketId == null &&
|
|
141
|
+
<>
|
|
142
|
+
<Box sx={{ flexGrow: 1 }}>
|
|
143
|
+
<AppBar position="static" color='inherit' elevation={0}>
|
|
144
|
+
<Toolbar>
|
|
145
|
+
<Typography variant="h6" component="div" sx={{ flexGrow: 1 }}>
|
|
146
|
+
Tickets
|
|
147
|
+
</Typography>
|
|
148
|
+
<Button color="primary" variant="contained" startIcon={<AddRoundedIcon/>} onClick={async () => {
|
|
149
|
+
|
|
150
|
+
let response = await apiService().post("/Ticket/CreateTicket", {
|
|
151
|
+
ticketTypeId: 1,
|
|
152
|
+
ticketStatusId: 1,
|
|
153
|
+
description: "about this",
|
|
154
|
+
message: "More about this"
|
|
155
|
+
});
|
|
156
|
+
|
|
157
|
+
window.location.href = "/ticket/" + response.data;
|
|
158
|
+
|
|
159
|
+
}}>Create Ticket</Button>
|
|
160
|
+
</Toolbar>
|
|
161
|
+
</AppBar>
|
|
162
|
+
</Box>
|
|
163
|
+
|
|
164
|
+
<Grid container spacing={2} sx={{paddingTop:2, paddingBottom:2}}>
|
|
165
|
+
<Grid item xs={4}>
|
|
166
|
+
|
|
167
|
+
<Box>
|
|
168
|
+
<FormControl fullWidth>
|
|
169
|
+
<InputLabel id="demo-simple-select-label">Ticket Status</InputLabel>
|
|
170
|
+
<Select
|
|
171
|
+
labelId="demo-simple-select-label"
|
|
172
|
+
id="demo-simple-select"
|
|
173
|
+
value={statusId}
|
|
174
|
+
label="ticketStatus"
|
|
175
|
+
onChange={(event) => {
|
|
176
|
+
setStatusId(event.target.value);
|
|
177
|
+
}}>
|
|
178
|
+
|
|
179
|
+
<MenuItem value={null}>Not Assigned</MenuItem>
|
|
180
|
+
|
|
181
|
+
{ticketStatuses != null && ticketStatuses.map((tStatus) => {
|
|
182
|
+
return (
|
|
183
|
+
<MenuItem value={tStatus.id}>{tStatus.name}</MenuItem>
|
|
184
|
+
)
|
|
185
|
+
})}
|
|
186
|
+
|
|
187
|
+
</Select>
|
|
188
|
+
</FormControl>
|
|
189
|
+
</Box>
|
|
190
|
+
|
|
191
|
+
</Grid>
|
|
192
|
+
<Grid item xs={4}>
|
|
193
|
+
|
|
194
|
+
<Box>
|
|
195
|
+
<FormControl fullWidth>
|
|
196
|
+
<InputLabel id="demo-simple-select-label">Ticket Type</InputLabel>
|
|
197
|
+
<Select
|
|
198
|
+
labelId="demo-simple-select-label"
|
|
199
|
+
id="demo-simple-select"
|
|
200
|
+
value={ticketTypeId}
|
|
201
|
+
label="TicketType"
|
|
202
|
+
onChange={(event) => {
|
|
203
|
+
setTicketTypeId(event.target.value);
|
|
204
|
+
}}>
|
|
205
|
+
|
|
206
|
+
<MenuItem value={null}>Not Assigned</MenuItem>
|
|
207
|
+
|
|
208
|
+
{ticketTypes != null && ticketTypes.map((tTicketType) => {
|
|
209
|
+
return (
|
|
210
|
+
<MenuItem value={tTicketType.id}>{tTicketType.name}</MenuItem>
|
|
211
|
+
)
|
|
212
|
+
})}
|
|
213
|
+
|
|
214
|
+
</Select>
|
|
215
|
+
</FormControl>
|
|
216
|
+
</Box>
|
|
217
|
+
|
|
218
|
+
</Grid>
|
|
219
|
+
</Grid>
|
|
220
|
+
|
|
221
|
+
<Box sx={{height: 600, width: '100%' }}>
|
|
222
|
+
<DataGrid
|
|
223
|
+
rows={tickets}
|
|
224
|
+
columns={columns}
|
|
225
|
+
onPageChange={(newPage) => {
|
|
226
|
+
setPageNumber(newPage);
|
|
227
|
+
}}
|
|
228
|
+
pageSize={totalTickets}
|
|
229
|
+
rowsPerPageOptions={[20]}
|
|
230
|
+
/>
|
|
231
|
+
</Box>
|
|
232
|
+
|
|
233
|
+
<YesNoDialog open={archiveTicketId != null ? true : false} title={"Remove Ticket"} message={"Are you sure you want to archive this ticket?"}
|
|
234
|
+
YesAction={async () => {
|
|
235
|
+
await apiService().delete("/Ticket/ArchiveTicket?id=" + archiveTicketId);
|
|
236
|
+
await reloadTickets();
|
|
237
|
+
setArchiveTicketId(null);
|
|
238
|
+
}}
|
|
239
|
+
NoAction={() => {
|
|
240
|
+
setArchiveTicketId(null);
|
|
241
|
+
}} />
|
|
242
|
+
</>
|
|
243
|
+
}
|
|
244
|
+
</div>
|
|
245
|
+
|
|
246
|
+
)
|
|
247
|
+
}
|