aixxai 1.6.4 → 1.6.5
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package/package.json
CHANGED
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@@ -70,6 +70,13 @@ agent 应该:
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充完后对我说'充好了',我帮你查到账没。"
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## 客服支持
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74
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用户遇到无法解决的问题(扣费争议/充值未到账/账号异常):
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- 让用户发邮件到 **support@aixx.ai**(工作日24小时内回复)
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- 转述话术:"你的问题我记下来了,请发邮件到 support@aixx.ai 说明情况(附上时间和你遇到的问题),客服会处理。"
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## 充值后验证
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用户说"充好了" → 调 billing/subscription 查新余额 → 告诉用户"到账了,你现在有¥XX"。
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