npm - ahs-cti - Versions diffs - 1.0.1-beta.28 → 1.0.1-beta.29 - Mend

ahs-cti 1.0.1-beta.28 → 1.0.1-beta.29

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (31) hide show

package/dist/{agentDetailReport-B7FX33DZ.mjs → agentDetailReport-EZXZRUQN.mjs} RENAMED Viewed

@@ -1,9 +1,9 @@
 import {
   agentDetailReport_default
-} from "./chunk-BGSPUJVA.mjs";
-import "./chunk-MEZYC4O3.mjs";
+} from "./chunk-2UTCLSWC.mjs";
+import "./chunk-G5Q2CBVN.mjs";
 import "./chunk-G6BEQBAP.mjs";
 export {
   agentDetailReport_default as default
 };
-//# sourceMappingURL=agentDetailReport-B7FX33DZ.mjs.map
+//# sourceMappingURL=agentDetailReport-EZXZRUQN.mjs.map

package/dist/{agentPerformanceReport-6ACL63VC.mjs → agentPerformanceReport-OKJHQHQU.mjs} RENAMED Viewed

@@ -4,17 +4,17 @@ import {
   headCellSx,
   reportBodyCellSx,
   sortLabelSx
-} from "./chunk-TBSIFI22.mjs";
+} from "./chunk-FLRD7IKP.mjs";
 import {
   SDKPermissionGuard
 } from "./chunk-KFB7XG4O.mjs";
 import {
   agentDetailReport_default
-} from "./chunk-BGSPUJVA.mjs";
+} from "./chunk-2UTCLSWC.mjs";
 import {
   AppButton,
   PageHeader
-} from "./chunk-MEZYC4O3.mjs";
+} from "./chunk-G5Q2CBVN.mjs";
 import {
   END_POINT,
   SDKProvider,
@@ -267,6 +267,20 @@ function AgentPerformanceReportContent() {
   const handleQuickRangeChange = (range) => {
     setQuickRange(range);
   };
+  const handleRefresh = () => {
+    if (quickRange === "today" || quickRange === "week" || quickRange === "month") {
+      const now = dayjs();
+      let sd = now.startOf("day");
+      const ed = now;
+      if (quickRange === "week") sd = now.startOf("week").startOf("day");
+      else if (quickRange === "month") sd = now.startOf("month").startOf("day");
+      setStartDate(sd);
+      setEndDate(ed);
+      fetchReport(sd, ed);
+    } else {
+      fetchReport();
+    }
+  };
   const fetchReport = useCallback2(async (sd, ed) => {
     const fromDate = sd != null ? sd : startDate;
     const toDate = ed != null ? ed : endDate;
@@ -434,7 +448,7 @@ function AgentPerformanceReportContent() {
           {
             startIcon: /* @__PURE__ */ jsx(RefreshIcon, { sx: { fontSize: "0.9rem !important" } }),
             disabled: loading,
-            onClick: () => fetchReport(),
+            onClick: handleRefresh,
             sx: { height: 32 },
             children: "Refresh"
           }
@@ -493,4 +507,4 @@ var agentPerformanceReport_default = AgentPerformanceReport;
 export {
   agentPerformanceReport_default as default
 };
-//# sourceMappingURL=agentPerformanceReport-6ACL63VC.mjs.map
+//# sourceMappingURL=agentPerformanceReport-OKJHQHQU.mjs.map

package/dist/agentPerformanceReport-OKJHQHQU.mjs.map ADDED Viewed

@@ -0,0 +1 @@

+ {"version":3,"sources":["../call-control-sdk/lib/pages/agentPerformanceReport/index.tsx","../call-control-sdk/lib/pages/agentPerformanceReport/useAgentPerformanceReport.ts"],"sourcesContent":["import React, { useState, useEffect, useCallback, useMemo } from \"react\";\r\nimport {\r\n Box, Paper, Table, TableBody, TableCell, TableContainer, TableHead,\r\n TableRow, TableSortLabel, TablePagination, CircularProgress, Alert,\r\n Stack, IconButton, Tooltip,\r\n} from \"@mui/material\";\r\nimport AppButton from \"../common/components/AppButton\";\r\nimport FileDownloadIcon from \"@mui/icons-material/FileDownload\";\r\nimport RefreshIcon from \"@mui/icons-material/Refresh\";\r\nimport VisibilityIcon from \"@mui/icons-material/Visibility\";\r\nimport dayjs, { Dayjs } from \"dayjs\";\r\nimport isoWeek from \"dayjs/plugin/isoWeek\";\r\nimport { LocalizationProvider } from \"@mui/x-date-pickers/LocalizationProvider\";\r\nimport { AdapterDayjs } from \"@mui/x-date-pickers/AdapterDayjs\";\r\n\r\ndayjs.extend(isoWeek);\r\n\r\nimport {\r\n fetchQueues, fetchProcesses,\r\n getUserPerformanceReport, validateReportPayload, exportAgentPerformanceToExcel,\r\n type Queue,\r\n} from \"./useAgentPerformanceReport\";\r\nimport type { AgentPerfReportParams, ReportData, ReportRequestPayload } from \"./types\";\r\nimport { type AgentOption } from \"../common/components/AgentMultiSelect\";\r\nimport ReportFilterBar, { type QuickRange, type ProcessOption } from \"../common/components/ReportFilterBar\";\r\nimport { headCellSx as headSx, sortLabelSx, reportBodyCellSx as bodySx } from \"../common/utils/tableStyles\";\r\nimport PageHeader from \"../common/components/PageHeader\";\r\nimport SearchBar from \"../common/components/SearchBar\";\r\n\r\nimport { SDKProvider } from \"../../components/SDKProvider\";\r\nimport { SDKPermissionGuard } from \"../../components/SDKPermissionGuard\";\r\nimport { SDK_PERMISSIONS } from \"../../permissions/sdk-constants\";\r\nimport AgentDetailReport from \"../agentDetailReport\";\r\n\r\nconst C = {\r\n navy: \"#0d2a56\", blue: \"#1565c8\", green: \"#0a9a62\", amber: \"#c47c00\",\r\n red: \"#cc2a2a\", purple: \"#6b3fbf\", teal: \"#0b7a8f\",\r\n bg: \"transparent\", surface: \"#fff\", s2: \"#f7f9fc\", s3: \"#eef2f7\",\r\n b1: \"rgba(20,50,100,.07)\", b2: \"rgba(20,50,100,.13)\",\r\n t1: \"#0d1e35\", t2: \"#364f6e\", t3: \"#7a93b5\", t4: \"#bccad9\",\r\n blt: \"#e8f0fc\", glt: \"#e4f6ef\", alt: \"#fdf3e0\", rlt: \"#fde8e8\",\r\n plt: \"#f0eafa\", tlt: \"#e3f4f7\",\r\n};\r\n\r\ntype Order = \"asc\" | \"desc\";\r\ntype SortKey = string;\r\n\r\nfunction parseDur(d: string): number {\r\n if (!d || d === \"00:00:00\") return 0;\r\n const p = d.split(\":\").map(Number);\r\n if (p.length === 3) return p[0] * 3600 + p[1] * 60 + p[2];\r\n if (p.length === 2) return p[0] * 60 + p[1];\r\n return 0;\r\n}\r\n\r\nfunction fmtDur(s: number): string {\r\n if (!s || s <= 0) return \"00:00:00\";\r\n const h = Math.floor(s / 3600);\r\n const m = Math.floor((s % 3600) / 60);\r\n const sc = Math.floor(s % 60);\r\n return [h, m, sc].map((x) => String(x).padStart(2, \"0\")).join(\":\");\r\n}\r\n\r\nfunction getVal(row: ReportData, key: string): any {\r\n switch (key) {\r\n case \"id\": return row.agentDetails?.agentId || \"\";\r\n case \"name\": return row.agentDetails?.fullName || \"\";\r\n case \"process\": return row.agentDetails?.process || \"\";\r\n case \"queue\": return row.agentDetails?.queueNames || \"\";\r\n case \"total\": return row.calls?.totalCalls ?? 0;\r\n case \"ans\": return row.calls?.answered ?? 0;\r\n case \"miss\": return row.calls?.missed ?? 0;\r\n case \"inTotal\": return row.inCalls?.total ?? 0;\r\n case \"outTotal\": return row.outCalls?.total ?? 0;\r\n case \"aht\": return parseDur(row.average?.aht || \"00:00:00\");\r\n case \"loginDur\": return parseDur(row.loginDetails?.loggedInDuration || \"00:00:00\");\r\n case \"talk\": return parseDur(row.loginDetails?.talkTime || \"00:00:00\");\r\n case \"hold\": return parseDur(row.average?.holdTime || \"00:00:00\");\r\n case \"wrapup\": return parseDur(row.average?.wrapUp || \"00:00:00\");\r\n case \"breakTime\": return parseDur(row.breaks?.lunch || \"00:00:00\") + parseDur(row.breaks?.tea || \"00:00:00\") + parseDur(row.breaks?.training || \"00:00:00\") + parseDur(row.breaks?.meeting || \"00:00:00\") + parseDur(row.breaks?.shortBreak || \"00:00:00\");\r\n case \"idle\": return parseDur(row.loginDetails?.idleTime || \"00:00:00\");\r\n case \"adherence\": return row.adherence?.pct ?? null;\r\n case \"firstLogin\": return row.loginStats?.firstLogin || \"\";\r\n default: return \"\";\r\n }\r\n}\r\n\r\ninterface ColDef { key: string; label: string; group: string; fmt?: (row: ReportData) => any; align?: \"left\" | \"right\" | \"center\"; }\r\n\r\nconst COLUMNS: ColDef[] = [\r\n { key: \"id\", label: \"User ID\", group: \"Agent\" },\r\n { key: \"name\", label: \"Full Name\", group: \"Agent\" },\r\n { key: \"queue\", label: \"Queues\", group: \"Agent\" },\r\n { key: \"total\", label: \"Total Calls\", group: \"Calls\", align: \"right\" },\r\n { key: \"ans\", label: \"Answered\", group: \"Calls\", align: \"right\" },\r\n { key: \"miss\", label: \"Missed\", group: \"Calls\", align: \"right\" },\r\n { key: \"inTotal\", label: \"Inbound\", group: \"Calls\", align: \"right\" },\r\n { key: \"outTotal\", label: \"Outbound\", group: \"Calls\", align: \"right\" },\r\n { key: \"aht\", label: \"AHT\", group: \"Time\", align: \"right\" },\r\n { key: \"loginDur\", label: \"Login Dur\", group: \"Time\", align: \"right\" },\r\n { key: \"talk\", label: \"Talk Time\", group: \"Time\", align: \"right\" },\r\n { key: \"hold\", label: \"Hold Time\", group: \"Time\", align: \"right\" },\r\n { key: \"wrapup\", label: \"Wrapup Time\", group: \"Time\", align: \"right\" },\r\n { key: \"breakTime\", label: \"Break Time\", group: \"Breaks\", align: \"right\" },\r\n { key: \"idle\", label: \"Idle Time\", group: \"Time\", align: \"right\" },\r\n { key: \"firstLogin\", label: \"First Login\", group: \"Login\" },\r\n { key: \"adherence\", label: \"Adherence %\", group: \"Agent\", align: \"right\" },\r\n];\r\n\r\nfunction AgentPerformanceReportContent() {\r\n const [startDate, setStartDate] = useState<Dayjs | null>(dayjs().startOf(\"day\"));\r\n const [endDate, setEndDate] = useState<Dayjs | null>(dayjs());\r\n const [quickRange, setQuickRange] = useState<string>(\"today\");\r\n const [selectedUsers, setSelectedUsers] = useState<AgentOption[]>([]);\r\n const [processes, setProcesses] = useState<ProcessOption[]>([]);\r\n const [process, setProcess] = useState(\"\");\r\n const [search, setSearch] = useState(\"\");\r\n const [loginUsersOnly] = useState(true);\r\n\r\n const [queues, setQueues] = useState<Queue[]>([]);\r\n const [selectedQueues, setSelectedQueues] = useState<Queue[]>([]);\r\n\r\n const [data, setData] = useState<ReportData[]>([]);\r\n const [loading, setLoading] = useState(false);\r\n const [error, setError] = useState(\"\");\r\n const [selectedAgent, setSelectedAgent] = useState<ReportData | null>(null);\r\n\r\n const [orderBy, setOrderBy] = useState<SortKey>(\"total\");\r\n const [order, setOrder] = useState<Order>(\"desc\");\r\n const [page, setPage] = useState(0);\r\n const [rowsPerPage, setRowsPerPage] = useState(10);\r\n const [visibleCols] = useState<Set<string>>(new Set(COLUMNS.map((c) => c.key)));\r\n\r\n useEffect(() => {\r\n fetchProcesses().then((p) => {\r\n const mapped = p.map((x) => ({ label: x.name, value: x.name }));\r\n setProcesses(mapped);\r\n if (mapped.length) setProcess(mapped[0].value);\r\n }).catch(() => { });\r\n fetchQueues().then((data) => setQueues(data || [])).catch(() => { });\r\n }, []);\r\n\r\n const handleQuickRangeChange = (range: QuickRange) => {\r\n setQuickRange(range);\r\n };\r\n\r\n const handleRefresh = () => {\r\n if (quickRange === \"today\" || quickRange === \"week\" || quickRange === \"month\") {\r\n const now = dayjs();\r\n let sd = now.startOf(\"day\");\r\n const ed = now;\r\n if (quickRange === \"week\") sd = now.startOf(\"week\").startOf(\"day\");\r\n else if (quickRange === \"month\") sd = now.startOf(\"month\").startOf(\"day\");\r\n setStartDate(sd);\r\n setEndDate(ed);\r\n fetchReport(sd, ed);\r\n } else {\r\n fetchReport();\r\n }\r\n };\r\n\r\n const fetchReport = useCallback(async (sd?: Dayjs | null, ed?: Dayjs | null) => {\r\n const fromDate = sd ?? startDate;\r\n const toDate = ed ?? endDate;\r\n if (!fromDate || !toDate) { setError(\"Select date range\"); return; }\r\n\r\n const payload: ReportRequestPayload = {\r\n startDate: fromDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n endDate: toDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n startTime: fromDate.format(\"HH:mm:ss\"),\r\n endTime: toDate.format(\"HH:mm:ss\"),\r\n process,\r\n agents: selectedUsers.map((u) => u.userId),\r\n loginUsersOnly,\r\n queueIds: selectedQueues.length > 0 ? selectedQueues.map((q) => q.id) : undefined,\r\n };\r\n\r\n const valid = validateReportPayload(payload);\r\n if (!valid.isValid) { setError(valid.error || \"Invalid\"); return; }\r\n\r\n try {\r\n setLoading(true);\r\n setError(\"\");\r\n setPage(0);\r\n const res = await getUserPerformanceReport(payload);\r\n setData(Array.isArray(res) ? res : []);\r\n } catch (err: any) {\r\n setError(err?.message || \"Failed to fetch report\");\r\n setData([]);\r\n } finally {\r\n setLoading(false);\r\n }\r\n }, [startDate, endDate, process, selectedUsers, selectedQueues, loginUsersOnly]);\r\n\r\n useEffect(() => {\r\n if (startDate && endDate) {\r\n fetchReport();\r\n }\r\n }, [fetchReport]);\r\n\r\n const filtered = useMemo(() => {\r\n let d = data;\r\n if (search) {\r\n const s = search.toLowerCase();\r\n d = d.filter((r) =>\r\n (r.agentDetails?.fullName || \"\").toLowerCase().includes(s) ||\r\n (r.agentDetails?.agentId || \"\").toLowerCase().includes(s)\r\n );\r\n }\r\n return d;\r\n }, [data, search]);\r\n\r\n const sorted = useMemo(() => {\r\n return [...filtered].sort((a, b) => {\r\n const av = getVal(a, orderBy);\r\n const bv = getVal(b, orderBy);\r\n if (typeof av === \"number\" && typeof bv === \"number\") return order === \"asc\" ? av - bv : bv - av;\r\n return order === \"asc\" ? String(av).localeCompare(String(bv)) : String(bv).localeCompare(String(av));\r\n });\r\n }, [filtered, orderBy, order]);\r\n\r\n const paged = sorted.slice(page * rowsPerPage, page * rowsPerPage + rowsPerPage);\r\n\r\n const handleSort = (key: string) => {\r\n setOrder(orderBy === key && order === \"asc\" ? \"desc\" : \"asc\");\r\n setOrderBy(key);\r\n };\r\n\r\n const handleExportExcel = async () => {\r\n const fromDate = startDate;\r\n const toDate = endDate;\r\n if (!fromDate || !toDate) { setError(\"Select date range\"); return; }\r\n const params: AgentPerfReportParams = {\r\n start_date: fromDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n end_date: toDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n agent_id: selectedUsers.length > 0 ? selectedUsers.map((u) => u.userId) : undefined,\r\n queue_id: selectedQueues.length > 0 ? selectedQueues.map((q) => q.id) : undefined,\r\n };\r\n try {\r\n await exportAgentPerformanceToExcel(params);\r\n } catch (err: any) {\r\n setError(err?.message || \"Failed to export Excel\");\r\n }\r\n };\r\n\r\n const renderCellValue = (row: ReportData, col: ColDef) => {\r\n const v = getVal(row, col.key);\r\n const durKeys = [\"aht\", \"loginDur\", \"talk\", \"hold\", \"wrapup\", \"breakTime\", \"idle\"];\r\n if (durKeys.includes(col.key)) return fmtDur(v);\r\n if (col.key === \"adherence\") return v != null ? `${v}%` : \"—\";\r\n if (col.key === \"firstLogin\") return v ? dayjs(v).format(\"DD MMM YYYY hh:mm A\") : \"\";\r\n return v ?? \"\";\r\n };\r\n\r\n const activeCols = COLUMNS.filter((c) => visibleCols.has(c.key));\r\n\r\n if (selectedAgent) {\r\n return (\r\n <AgentDetailReport\r\n agentRow={selectedAgent}\r\n onBack={() => setSelectedAgent(null)}\r\n initialStartDate={startDate}\r\n initialEndDate={endDate}\r\n initialQuickRange={quickRange}\r\n from=\"REPORTS_LIST\"\r\n />\r\n );\r\n }\r\n\r\n return (\r\n <LocalizationProvider dateAdapter={AdapterDayjs}>\r\n <Box sx={{ background: C.bg, minHeight: \"100vh\" }}>\r\n <PageHeader\r\n title=\" Performance Report\"\r\n actions={\r\n <Stack direction=\"row\" alignItems=\"center\" spacing={1}>\r\n <SearchBar\r\n value={search}\r\n onChange={setSearch}\r\n placeholder=\"Search name, ID...\"\r\n width={250}\r\n />\r\n <SDKPermissionGuard\r\n permissions={[SDK_PERMISSIONS.REPORTS_AGENT_PERFORMANCE_EXPORT, SDK_PERMISSIONS.REPORTS_AGENT_PERFORMANCE_MANAGE]}\r\n showFallback={false}\r\n >\r\n <AppButton\r\n startIcon={<FileDownloadIcon sx={{ fontSize: \"0.95rem !important\" }} />}\r\n disabled={!data.length}\r\n onClick={handleExportExcel}\r\n sx={{ height: 36 }}\r\n >\r\n Export Excel\r\n </AppButton>\r\n </SDKPermissionGuard>\r\n </Stack>\r\n }\r\n />\r\n\r\n <ReportFilterBar\r\n startDate={startDate}\r\n endDate={endDate}\r\n onStartChange={setStartDate}\r\n onEndChange={setEndDate}\r\n quickRange={quickRange}\r\n onQuickRangeChange={handleQuickRangeChange}\r\n showAgentSelect\r\n selectedAgents={selectedUsers}\r\n onAgentsChange={setSelectedUsers}\r\n showQueueSelect\r\n queues={queues}\r\n selectedQueues={selectedQueues}\r\n onQueuesChange={setSelectedQueues}\r\n showProcessSelect\r\n processes={processes}\r\n selectedProcess={process}\r\n onProcessChange={setProcess}\r\n extra={\r\n <AppButton\r\n startIcon={<RefreshIcon sx={{ fontSize: \"0.9rem !important\" }} />}\r\n disabled={loading}\r\n onClick={handleRefresh}\r\n sx={{ height: 32 }}\r\n >\r\n Refresh\r\n </AppButton>\r\n }\r\n />\r\n\r\n {error && <Alert severity=\"error\" sx={{ mx: 2.5, mt: 1.5 }} onClose={() => setError(\"\")}>{error}</Alert>}\r\n\r\n <Box sx={{ py: 2, px: 1, overflow: \"auto\", position: \"relative\" }}>\r\n {loading && (\r\n <Box sx={{ position: \"absolute\", top: 0, left: 0, right: 0, bottom: 0, background: \"rgba(240,244,248,0.7)\", display: \"flex\", alignItems: \"center\", justifyContent: \"center\", zIndex: 10 }}>\r\n <CircularProgress />\r\n </Box>\r\n )}\r\n\r\n <Paper elevation={0} sx={{ borderRadius: \"8px\", border: \"1px solid #e0e7ef\", overflow: \"hidden\", mb: 2 }}>\r\n <TableContainer>\r\n <Table size=\"small\" sx={{\r\n minWidth: 1400,\r\n \"& .MuiTableCell-root\": { fontSize: \"0.75rem\", borderBottom: \"1px solid #eef1f6\", py: 0.6, px: 1 },\r\n }}>\r\n <TableHead>\r\n <TableRow>\r\n {activeCols.map((col) => (\r\n <TableCell key={col.key} align={col.align || \"left\"} sx={headSx}>\r\n <TableSortLabel active={orderBy === col.key} direction={orderBy === col.key ? order : \"asc\"} onClick={() => handleSort(col.key)} sx={sortLabelSx}>\r\n {col.label}\r\n </TableSortLabel>\r\n </TableCell>\r\n ))}\r\n <TableCell sx={{ ...headSx, width: 48 }}>Detail</TableCell>\r\n </TableRow>\r\n </TableHead>\r\n <TableBody>\r\n {paged.map((row, idx) => (\r\n <TableRow key={idx} hover onClick={() => setSelectedAgent(row)} sx={{\r\n backgroundColor: \"#fff\",\r\n \"&:hover\": { backgroundColor: \"#f0f7f8\" },\r\n cursor: \"pointer\",\r\n }}>\r\n {activeCols.map((col) => (\r\n <TableCell key={col.key} align={col.align || \"left\"} sx={bodySx}>\r\n {renderCellValue(row, col)}\r\n </TableCell>\r\n ))}\r\n <TableCell sx={bodySx} align=\"center\">\r\n <IconButton size=\"small\" onClick={(e) => { e.stopPropagation(); setSelectedAgent(row); }} sx={{ color: C.blue }}>\r\n <VisibilityIcon sx={{ fontSize: 16 }} />\r\n </IconButton>\r\n </TableCell>\r\n </TableRow>\r\n ))}\r\n {paged.length === 0 && (\r\n <TableRow><TableCell colSpan={activeCols.length + 1} sx={{ textAlign: \"center\", py: 4, color: C.t3, fontSize: 13 }}>No data found</TableCell></TableRow>\r\n )}\r\n </TableBody>\r\n </Table>\r\n </TableContainer>\r\n\r\n <TablePagination\r\n component=\"div\" count={filtered.length} page={page}\r\n onPageChange={(_, p) => setPage(p)} rowsPerPage={rowsPerPage}\r\n onRowsPerPageChange={(e) => { setRowsPerPage(parseInt(e.target.value, 10)); setPage(0); }}\r\n rowsPerPageOptions={[5, 10, 20, 25, 50]}\r\n sx={{ borderTop: \"1px solid #eef1f6\", \"& .MuiTablePagination-displayedRows\": { fontSize: \"0.73rem\" }, \"& .MuiTablePagination-selectLabel\": { fontSize: \"0.73rem\" } }}\r\n />\r\n </Paper>\r\n </Box>\r\n </Box>\r\n </LocalizationProvider>\r\n );\r\n}\r\n\r\nconst AgentPerformanceReport: React.FC = () => (\r\n <SDKProvider>\r\n <AgentPerformanceReportContent />\r\n </SDKProvider>\r\n);\r\n\r\nexport default AgentPerformanceReport;\r\n","import { useCallback, useState } from \"react\";\r\nimport axiosInstance from \"../../services/axios\";\r\nimport { END_POINT } from \"../../services/endPoint\";\r\nimport type { AgentPerfReportParams, AgentPerfRow, ReportData, ReportRequestPayload } from \"./types\";\r\n\r\nfunction fmtSecs(s: number): string {\r\n\tif (!s || s <= 0) return \"00:00:00\";\r\n\tconst h = Math.floor(s / 3600);\r\n\tconst m = Math.floor((s % 3600) / 60);\r\n\tconst sc = Math.floor(s % 60);\r\n\treturn [h, m, sc].map((x) => String(x).padStart(2, \"0\")).join(\":\");\r\n}\r\n\r\nexport function validateReportPayload(payload: Partial<ReportRequestPayload>): { isValid: boolean; error?: string } {\r\n\tif (!payload.startDate || !payload.startTime) return { isValid: false, error: \"Start date/time required\" };\r\n\tif (!payload.endDate || !payload.endTime) return { isValid: false, error: \"End date/time required\" };\r\n\tif (!payload.loginUsersOnly && !payload.agents) return { isValid: false, error: \"Select at least one agent\" };\r\n\treturn { isValid: true };\r\n}\r\n\r\nexport async function getUserPerformanceReport(payload: ReportRequestPayload): Promise<ReportData[]> {\r\n\tconst params: AgentPerfReportParams = {\r\n\t\tstart_date: payload.startDate,\r\n\t\tend_date: payload.endDate,\r\n\t\tagent_id: payload.agents,\r\n\t\tqueue_id: payload.queueIds && payload.queueIds.length > 0 ? payload.queueIds : undefined,\r\n\t};\r\n\tconst qs = new URLSearchParams();\r\n\tif (params.start_date) qs.append(\"start_date\", params.start_date);\r\n\tif (params.end_date) qs.append(\"end_date\", params.end_date);\r\n\tif (params.agent_id) for (const id of 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fmtSecs(a.idleTimeSeconds) },\r\n\t\tbreaks: { shortBreak: fmtSecs(a.breakTimeSeconds), breakCount: a.breakCount, lunch: \"00:00:00\", tea: \"00:00:00\", training: \"00:00:00\", meeting: \"00:00:00\" },\r\n\t\tloginStats: { firstLogin: a.firstLoginTime || \"\", noOfLogins: 0 },\r\n\t\tadherence: { pct: a.adherencePct ?? null },\r\n\t}));\r\n}\r\n\r\nexport interface Queue {\r\n\tid: number;\r\n\tname: string;\r\n\tdescription: string;\r\n\tprocessId?: number;\r\n\tisActive: boolean;\r\n}\r\n\r\nexport interface Process {\r\n\tid: number;\r\n\tname: string;\r\n\tdescription: string;\r\n\tisActive: boolean;\r\n}\r\n\r\nexport async function fetchQueues(): Promise<Queue[]> {\r\n\tconst res = await axiosInstance.get(END_POINT.MASTER_QUEUES);\r\n\tif (Array.isArray(res.data)) return res.data;\r\n\tif (Array.isArray(res.data?.data)) return res.data.data;\r\n\treturn [];\r\n}\r\n\r\nexport async function fetchProcesses(): Promise<Process[]> {\r\n\tconst res = await axiosInstance.get(END_POINT.MASTER_PROCESS);\r\n\tif (Array.isArray(res.data)) return res.data;\r\n\tif (Array.isArray(res.data?.data)) return res.data.data;\r\n\treturn [];\r\n}\r\n\r\nfunction buildQs(params: AgentPerfReportParams): string {\r\n\tconst qs = new URLSearchParams();\r\n\tif (params.start_date) qs.append(\"start_date\", params.start_date);\r\n\tif (params.end_date) qs.append(\"end_date\", params.end_date);\r\n\tif (params.agent_id) for (const id of params.agent_id) qs.append(\"agent_id\", id);\r\n\tif (params.queue_id) for (const id of params.queue_id) qs.append(\"queue_id\", String(id));\r\n\tif (params.process_id) for (const id of params.process_id) qs.append(\"process_id\", String(id));\r\n\tif (params.top_n) qs.append(\"top_n\", String(params.top_n));\r\n\tconst str = qs.toString();\r\n\treturn str ? `?${str}` : \"\";\r\n}\r\n\r\nexport function useAgentPerformanceReport() {\r\n\tconst [agents, setAgents] = useState<AgentPerfRow[]>([]);\r\n\tconst [loading, setLoading] = useState(false);\r\n\tconst [error, setError] = useState(\"\");\r\n\r\n\tconst fetchAgents = useCallback(async (params: AgentPerfReportParams) => {\r\n\t\tsetLoading(true);\r\n\t\tsetError(\"\");\r\n\t\ttry {\r\n\t\t\tconst res = await axiosInstance.get<AgentPerfRow[]>(\r\n\t\t\t\t`${END_POINT.AGENT_PERFORMANCE_REPORT_AGENTS}${buildQs(params)}`,\r\n\t\t\t);\r\n\t\t\tsetAgents(Array.isArray(res.data) ? res.data : []);\r\n\t\t} catch (err: any) {\r\n\t\t\tsetError(err?.response?.data?.message || err?.message || \"Failed to fetch performance report\");\r\n\t\t\tsetAgents([]);\r\n\t\t} finally {\r\n\t\t\tsetLoading(false);\r\n\t\t}\r\n\t}, []);\r\n\r\n\tconst exportExcel = useCallback(async (params: AgentPerfReportParams) => {\r\n\t\tconst res = await axiosInstance.get(\r\n\t\t\t`${END_POINT.AGENT_PERFORMANCE_REPORT_EXPORT_EXCEL}${buildQs(params)}`,\r\n\t\t\t{ responseType: \"blob\" },\r\n\t\t);\r\n\t\tconst url = URL.createObjectURL(new Blob([res.data]));\r\n\t\tconst a = document.createElement(\"a\");\r\n\t\ta.href = url;\r\n\t\ta.download = `agent-performance-${params.start_date ?? \"export\"}.xlsx`;\r\n\t\ta.click();\r\n\t\tURL.revokeObjectURL(url);\r\n\t}, []);\r\n\r\n\treturn { agents, loading, error, setError, fetchAgents, exportExcel };\r\n}\r\n\r\nexport async function exportAgentPerformanceToExcel(params: AgentPerfReportParams): Promise<void> {\r\n\tconst qs = new URLSearchParams();\r\n\tif (params.start_date) qs.append(\"start_date\", params.start_date);\r\n\tif (params.end_date) qs.append(\"end_date\", params.end_date);\r\n\tif (params.agent_id) for (const id of params.agent_id) qs.append(\"agent_id\", id);\r\n\tif (params.queue_id) for (const id of params.queue_id) qs.append(\"queue_id\", String(id));\r\n\tconst qsStr = qs.toString();\r\n\tconst res = await axiosInstance.get(\r\n\t\t`${END_POINT.AGENT_PERFORMANCE_REPORT_EXPORT_EXCEL}${qsStr ? `?${qsStr}` : \"\"}`,\r\n\t\t{ responseType: \"blob\" },\r\n\t);\r\n\tconst url = 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package/dist/{callHistory-PKW23GQO.mjs → callHistory-E3IK6XJD.mjs} RENAMED Viewed

@@ -1,6 +1,6 @@
 import {
   SDKPageHeader
-} from "./chunk-RZZQ42MG.mjs";
+} from "./chunk-I5VT6XXH.mjs";
 import {
   END_POINT,
   SDKProvider,
@@ -361,4 +361,4 @@ var callHistory_default = CallHistory;
 export {
   callHistory_default as default
 };
-//# sourceMappingURL=callHistory-PKW23GQO.mjs.map
+//# sourceMappingURL=callHistory-E3IK6XJD.mjs.map

package/dist/{campaigns-WYKTZL5V.mjs → campaigns-QPC7JK6Q.mjs} RENAMED Viewed

@@ -3,7 +3,7 @@ import {
 } from "./chunk-OL5DR3OX.mjs";
 import {
   SDKPageHeader
-} from "./chunk-RZZQ42MG.mjs";
+} from "./chunk-I5VT6XXH.mjs";
 import {
   SDKPermissionGuard,
   useSDKPermissions
@@ -2749,4 +2749,4 @@ var campaigns_default = Campaigns;
 export {
   campaigns_default as default
 };
-//# sourceMappingURL=campaigns-WYKTZL5V.mjs.map
+//# sourceMappingURL=campaigns-QPC7JK6Q.mjs.map