ahs-cti 1.0.1-beta.2 → 1.0.1-beta.21

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Files changed (33) hide show
  1. package/dist/agentDetailReport-XUNWPSQW.mjs +10 -0
  2. package/dist/agentDetailReport-XUNWPSQW.mjs.map +1 -0
  3. package/dist/agentPerformanceReport-4WNLHIFT.mjs +597 -0
  4. package/dist/agentPerformanceReport-4WNLHIFT.mjs.map +1 -0
  5. package/dist/{callHistory-A5CBDPZR.mjs → callHistory-3CMW24B6.mjs} +27 -34
  6. package/dist/callHistory-3CMW24B6.mjs.map +1 -0
  7. package/dist/campaigns-FR7EIRXI.mjs +2664 -0
  8. package/dist/campaigns-FR7EIRXI.mjs.map +1 -0
  9. package/dist/cdrReport-6OBRKAYS.mjs +965 -0
  10. package/dist/cdrReport-6OBRKAYS.mjs.map +1 -0
  11. package/dist/chunk-AEDSLIHI.mjs +49 -0
  12. package/dist/chunk-AEDSLIHI.mjs.map +1 -0
  13. package/dist/chunk-FVNDPJUU.mjs +95 -0
  14. package/dist/chunk-FVNDPJUU.mjs.map +1 -0
  15. package/dist/chunk-I4CJTHZR.mjs +138 -0
  16. package/dist/chunk-I4CJTHZR.mjs.map +1 -0
  17. package/dist/chunk-RZZQ42MG.mjs +115 -0
  18. package/dist/chunk-RZZQ42MG.mjs.map +1 -0
  19. package/dist/chunk-U2DJ5WRK.mjs +1219 -0
  20. package/dist/chunk-U2DJ5WRK.mjs.map +1 -0
  21. package/dist/{chunk-FFYJ4LWU.mjs → chunk-YREOEULC.mjs} +127 -12
  22. package/dist/chunk-YREOEULC.mjs.map +1 -0
  23. package/dist/index.d.mts +630 -527
  24. package/dist/index.d.ts +631 -528
  25. package/dist/index.js +7409 -602
  26. package/dist/index.js.map +1 -1
  27. package/dist/index.mjs +406 -512
  28. package/dist/index.mjs.map +1 -1
  29. package/dist/loginReport-MHNHB5F6.mjs +969 -0
  30. package/dist/loginReport-MHNHB5F6.mjs.map +1 -0
  31. package/package.json +16 -1
  32. package/dist/callHistory-A5CBDPZR.mjs.map +0 -1
  33. package/dist/chunk-FFYJ4LWU.mjs.map +0 -1
package/dist/loginReport-MHNHB5F6.mjs.map ADDED
@@ -0,0 +1 @@
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+ {"version":3,"sources":["../call-control-sdk/lib/pages/loginReport/index.tsx","../call-control-sdk/lib/pages/loginReport/useLoginReport.ts","../call-control-sdk/lib/pages/loginReport/styles.ts"],"sourcesContent":["import React, { memo, useCallback, useEffect, useMemo, useState } from \"react\";\r\nimport {\r\n\tAlert,\r\n\tBox,\r\n\tButton,\r\n\tChip,\r\n\tCircularProgress,\r\n\tDialog,\r\n\tDialogContent,\r\n\tDialogTitle,\r\n\tIconButton,\r\n\tInputAdornment,\r\n\tOutlinedInput,\r\n\tPaper,\r\n\tStack,\r\n\tTable,\r\n\tTableBody,\r\n\tTableCell,\r\n\tTableContainer,\r\n\tTableHead,\r\n\tTablePagination,\r\n\tTableRow,\r\n\tTableSortLabel,\r\n\tTypography,\r\n} from \"@mui/material\";\r\nimport CloseIcon from \"@mui/icons-material/Close\";\r\nimport DownloadIcon from \"@mui/icons-material/Download\";\r\nimport SearchIcon from \"@mui/icons-material/Search\";\r\n\r\nimport dayjs, { Dayjs } from \"dayjs\";\r\nimport isoWeek from \"dayjs/plugin/isoWeek\";\r\nimport { LocalizationProvider } from \"@mui/x-date-pickers/LocalizationProvider\";\r\nimport { AdapterDayjs } from \"@mui/x-date-pickers/AdapterDayjs\";\r\nimport { DateTimePicker } from \"@mui/x-date-pickers/DateTimePicker\";\r\n\r\nimport { SDKProvider } from \"../../components/SDKProvider\";\r\nimport { SDKPageHeader } from \"../../components/SDKPageHeader\";\r\nimport { SDKButton } from \"../../components/SDKButton\";\r\nimport { SDKPermissionGuard } from \"../../components/SDKPermissionGuard\";\r\nimport { SDK_PERMISSIONS } from \"../../permissions/sdk-constants\";\r\nimport { useToast } from \"../../services/toastMessage\";\r\n\r\nimport { useLoginReport } from \"./useLoginReport\";\r\nimport type {\r\n\tLoginAgentRowResponse,\r\n\tLoginReportParams,\r\n\tLoginSessionResponse,\r\n\tQuickRange,\r\n\tSortDir,\r\n\tSortKey,\r\n} from \"./types\";\r\nimport {\r\n\tCOLORS,\r\n\tDEFAULT_ROWS_PER_PAGE,\r\n\tFONT,\r\n\tdateFieldSx,\r\n\tdialogContentSx,\r\n\tdialogPaperSx,\r\n\tdialogTitleSx,\r\n\tdurationCellBreakSx,\r\n\tdurationCellTotalSx,\r\n\tdurationCellWorkingSx,\r\n\tfilterBarSx,\r\n\theadCellSx,\r\n\tidCellSx,\r\n\tloggedInChipSx,\r\n\tloginsChipSx,\r\n\tnameCellSx,\r\n\tpaginationSx,\r\n\tqueueChipSx,\r\n\tquickRangeBtnSx,\r\n\tsessionCardHeaderSx,\r\n\tsessionCardSx,\r\n\tsortLabelSx,\r\n\ttableContainerSx,\r\n\ttableRowSx,\r\n\ttableSx,\r\n\tutilisationBarBgSx,\r\n\tutilisationChipSx,\r\n} from \"./styles\";\r\n\r\ndayjs.extend(isoWeek);\r\n\r\n// ──── Helpers ─────────────────────────────────────────────────────────────────\r\n\r\nconst comparator = (\r\n\ta: LoginAgentRowResponse,\r\n\tb: LoginAgentRowResponse,\r\n\tkey: SortKey,\r\n): number => {\r\n\tconst av = a[key];\r\n\tconst bv = b[key];\r\n\tif (typeof av === \"number\" && typeof bv === \"number\") return av - bv;\r\n\treturn String(av ?? \"\").localeCompare(String(bv ?? \"\"));\r\n};\r\n\r\nfunction rangeToDates(range: QuickRange): { start: Dayjs; end: Dayjs } | null {\r\n\tconst now = dayjs();\r\n\tif (range === \"today\") return { start: now.startOf(\"day\"), end: now };\r\n\tif (range === \"week\") return { start: now.startOf(\"isoWeek\"), end: now };\r\n\tif (range === \"month\") return { start: now.startOf(\"month\"), end: now };\r\n\treturn null;\r\n}\r\n\r\n// ──── Main content ────────────────────────────────────────────────────────────\r\n\r\nconst LoginReportContent = memo(function LoginReportContent() {\r\n\tconst { showToast } = useToast();\r\n\tconst {\r\n\t\tagents: reportData,\r\n\t\tloading,\r\n\t\terror,\r\n\t\tsetError,\r\n\t\tfetchAgents,\r\n\t\tfetchAgentSessions,\r\n\t\texportReportExcel,\r\n\t\texportAgentSessionsExcel,\r\n\t} = useLoginReport();\r\n\r\n\t// Filter state\r\n\tconst [startDate, setStartDate] = useState<Dayjs | null>(dayjs().startOf(\"day\"));\r\n\tconst [endDate, setEndDate] = useState<Dayjs | null>(dayjs());\r\n\tconst [activeQuickDate, setActiveQuickDate] = useState<QuickRange>(\"today\");\r\n\tconst [searchText, setSearchText] = useState(\"\");\r\n\r\n\t// Table state\r\n\tconst [page, setPage] = useState(0);\r\n\tconst [rowsPerPage, setRowsPerPage] = useState(DEFAULT_ROWS_PER_PAGE);\r\n\tconst [sortKey, setSortKey] = useState<SortKey>(\"fullName\");\r\n\tconst [sortDir, setSortDir] = useState<SortDir>(\"asc\");\r\n\r\n\t// Dialog state\r\n\tconst [dialogOpen, setDialogOpen] = useState(false);\r\n\tconst [selectedRow, setSelectedRow] = useState<LoginAgentRowResponse | null>(null);\r\n\tconst [sessions, setSessions] = useState<LoginSessionResponse[]>([]);\r\n\tconst [sessionsLoading, setSessionsLoading] = useState(false);\r\n\r\n\t// ──── Fetch ────────────────────────────────────────────────────────────────\r\n\tconst fetchReport = useCallback(\r\n\t\tasync (overrideStart?: Dayjs | null, overrideEnd?: Dayjs | null) => {\r\n\t\t\tconst sd = overrideStart ?? startDate;\r\n\t\t\tconst ed = overrideEnd ?? endDate;\r\n\t\t\tif (!sd || !ed) {\r\n\t\t\t\tsetError(\"Select a valid date range\");\r\n\t\t\t\treturn;\r\n\t\t\t}\r\n\t\t\tconst params: LoginReportParams = {\r\n\t\t\t\tstart_date: sd.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t\tend_date: ed.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t};\r\n\t\t\tawait fetchAgents(params);\r\n\t\t\tsetPage(0);\r\n\t\t},\r\n\t\t[startDate, endDate, fetchAgents, setError],\r\n\t);\r\n\r\n\tuseEffect(() => {\r\n\t\tif (startDate && endDate) fetchReport();\r\n\t\t// eslint-disable-next-line react-hooks/exhaustive-deps\r\n\t}, [startDate, endDate]);\r\n\r\n\t// ──── Quick ranges ─────────────────────────────────────────────────────────\r\n\tconst handleQuickRange = (range: QuickRange) => {\r\n\t\tsetActiveQuickDate(range);\r\n\t\tconst dates = rangeToDates(range);\r\n\t\tif (dates) {\r\n\t\t\tsetStartDate(dates.start);\r\n\t\t\tsetEndDate(dates.end);\r\n\t\t}\r\n\t};\r\n\r\n\t// ──── Filtered + sorted ────────────────────────────────────────────────────\r\n\tconst filteredData = useMemo(() => {\r\n\t\tlet rows = [...reportData];\r\n\t\tif (searchText.trim()) {\r\n\t\t\tconst q = searchText.trim().toLowerCase();\r\n\t\t\trows = rows.filter(\r\n\t\t\t\t(r) =>\r\n\t\t\t\t\tr.fullName.toLowerCase().includes(q) ||\r\n\t\t\t\t\tr.agentId.toLowerCase().includes(q),\r\n\t\t\t);\r\n\t\t}\r\n\t\trows.sort((a, b) => {\r\n\t\t\tconst cmp = comparator(a, b, sortKey);\r\n\t\t\treturn sortDir === \"asc\" ? cmp : -cmp;\r\n\t\t});\r\n\t\treturn rows;\r\n\t}, [reportData, searchText, sortKey, sortDir]);\r\n\r\n\tconst paginatedData = useMemo(\r\n\t\t() =>\r\n\t\t\tfilteredData.slice(\r\n\t\t\t\tpage * rowsPerPage,\r\n\t\t\t\tpage * rowsPerPage + rowsPerPage,\r\n\t\t\t),\r\n\t\t[filteredData, page, rowsPerPage],\r\n\t);\r\n\r\n\tconst handleSort = (key: SortKey) => {\r\n\t\tif (sortKey === key) {\r\n\t\t\tsetSortDir((d) => (d === \"asc\" ? \"desc\" : \"asc\"));\r\n\t\t} else {\r\n\t\t\tsetSortKey(key);\r\n\t\t\tsetSortDir(\"asc\");\r\n\t\t}\r\n\t};\r\n\r\n\t// ──── Dialog handlers ──────────────────────────────────────────────────────\r\n\tconst openDialog = async (row: LoginAgentRowResponse) => {\r\n\t\tsetSelectedRow(row);\r\n\t\tsetSessions([]);\r\n\t\tsetDialogOpen(true);\r\n\t\tsetSessionsLoading(true);\r\n\t\ttry {\r\n\t\t\tconst sd = startDate ?? dayjs();\r\n\t\t\tconst ed = endDate ?? dayjs();\r\n\t\t\tconst data = await fetchAgentSessions(row.agentId, {\r\n\t\t\t\tstart_date: sd.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t\tend_date: ed.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t});\r\n\t\t\tsetSessions(data);\r\n\t\t} catch {\r\n\t\t\tsetSessions([]);\r\n\t\t} finally {\r\n\t\t\tsetSessionsLoading(false);\r\n\t\t}\r\n\t};\r\n\r\n\tconst closeDialog = () => {\r\n\t\tsetDialogOpen(false);\r\n\t\tsetTimeout(() => {\r\n\t\t\tsetSelectedRow(null);\r\n\t\t\tsetSessions([]);\r\n\t\t}, 300);\r\n\t};\r\n\r\n\t// ──── Export ───────────────────────────────────────────────────────────────\r\n\tconst handleExportExcel = async () => {\r\n\t\tconst sd = startDate ?? dayjs();\r\n\t\tconst ed = endDate ?? dayjs();\r\n\t\ttry {\r\n\t\t\tawait exportReportExcel({\r\n\t\t\t\tstart_date: sd.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t\tend_date: ed.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t});\r\n\t\t\tshowToast(\"Export started\", \"success\");\r\n\t\t} catch (err: any) {\r\n\t\t\tshowToast(err?.message || \"Failed to export Excel\", \"error\");\r\n\t\t}\r\n\t};\r\n\r\n\tconst handleExportSessions = async () => {\r\n\t\tif (!selectedRow) return;\r\n\t\ttry {\r\n\t\t\tawait exportAgentSessionsExcel(selectedRow.agentId, {\r\n\t\t\t\tstart_date: (startDate ?? dayjs()).format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t\tend_date: (endDate ?? dayjs()).format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n\t\t\t});\r\n\t\t\tshowToast(\"Export started\", \"success\");\r\n\t\t} catch (err: any) {\r\n\t\t\tshowToast(err?.message || \"Failed to export Excel\", \"error\");\r\n\t\t}\r\n\t};\r\n\r\n\t// ──── Column config ────────────────────────────────────────────────────────\r\n\tconst columns: { id: SortKey; label: string }[] = [\r\n\t\t{ id: \"fullName\", label: \"User Name\" },\r\n\t\t{ id: \"agentId\", label: \"User ID\" },\r\n\t\t{ id: \"queueNames\", label: \"Queues\" },\r\n\t\t{ id: \"numLogins\", label: \"Logins\" },\r\n\t\t{ id: \"firstLoginTime\", label: \"First Login\" },\r\n\t\t{ id: \"lastLogoutTime\", label: \"Last Logout\" },\r\n\t\t{ id: \"workingDurationFormatted\", label: \"Working Duration\" },\r\n\t\t{ id: \"breakDurationFormatted\", label: \"Break Duration\" },\r\n\t\t{ id: \"loginDurationFormatted\", label: \"Login Duration\" },\r\n\t\t{ id: \"utilisationPct\", label: \"Utilisation %\" },\r\n\t];\r\n\r\n\t// ──── Render ───────────────────────────────────────────────────────────────\r\n\treturn (\r\n\t\t<LocalizationProvider dateAdapter={AdapterDayjs}>\r\n\t\t\t<Box sx={{ display: \"flex\", flexDirection: \"column\", fontFamily: FONT }}>\r\n\t\t\t\t<SDKPageHeader\r\n\t\t\t\t\ttitle=\"Login Report\"\r\n\t\t\t\t\tactions={\r\n\t\t\t\t\t\t<Stack direction=\"row\" alignItems=\"center\" spacing={1}>\r\n\t\t\t\t\t\t\t<OutlinedInput\r\n\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\tvalue={searchText}\r\n\t\t\t\t\t\t\t\tonChange={(e) => {\r\n\t\t\t\t\t\t\t\t\tsetSearchText(e.target.value);\r\n\t\t\t\t\t\t\t\t\tsetPage(0);\r\n\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\tplaceholder=\"Search name, ID...\"\r\n\t\t\t\t\t\t\t\tsx={{ width: 220, fontSize: \"0.82rem\", height: 36, fontFamily: FONT }}\r\n\t\t\t\t\t\t\t\tendAdornment={\r\n\t\t\t\t\t\t\t\t\t<InputAdornment position=\"end\">\r\n\t\t\t\t\t\t\t\t\t\t<SearchIcon sx={{ fontSize: 18, color: \"#999\" }} />\r\n\t\t\t\t\t\t\t\t\t</InputAdornment>\r\n\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t<SDKPermissionGuard\r\n\t\t\t\t\t\t\t\tpermissions={[\r\n\t\t\t\t\t\t\t\t\tSDK_PERMISSIONS.REPORTS_AGENT_LOGIN_MANAGE,\r\n\t\t\t\t\t\t\t\t\tSDK_PERMISSIONS.REPORTS_AGENT_LOGIN_EXPORT,\r\n\t\t\t\t\t\t\t\t]}\r\n\t\t\t\t\t\t\t\tshowFallback={false}\r\n\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t<SDKButton\r\n\t\t\t\t\t\t\t\t\tstartIcon={<DownloadIcon sx={{ fontSize: \"0.95rem\" }} />}\r\n\t\t\t\t\t\t\t\t\tdisabled={!reportData.length}\r\n\t\t\t\t\t\t\t\t\tonClick={handleExportExcel}\r\n\t\t\t\t\t\t\t\t\tsx={{ height: 36 }}\r\n\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\tExport Excel\r\n\t\t\t\t\t\t\t\t</SDKButton>\r\n\t\t\t\t\t\t\t</SDKPermissionGuard>\r\n\t\t\t\t\t\t</Stack>\r\n\t\t\t\t\t}\r\n\t\t\t\t/>\r\n\r\n\t\t\t\t<Box sx={{ flex: 1, overflow: \"auto\", py: 0.8, px: { xs: 2, md: 2.5 } }}>\r\n\t\t\t\t\t{/* Filter bar */}\r\n\t\t\t\t\t<Box sx={filterBarSx}>\r\n\t\t\t\t\t\t<DateTimePicker\r\n\t\t\t\t\t\t\tlabel=\"Start\"\r\n\t\t\t\t\t\t\tvalue={startDate}\r\n\t\t\t\t\t\t\tonChange={(v) => {\r\n\t\t\t\t\t\t\t\tsetStartDate(v as Dayjs | null);\r\n\t\t\t\t\t\t\t\tsetActiveQuickDate(\"\");\r\n\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\tslotProps={{\r\n\t\t\t\t\t\t\t\ttextField: { size: \"small\", sx: dateFieldSx },\r\n\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t<DateTimePicker\r\n\t\t\t\t\t\t\tlabel=\"End\"\r\n\t\t\t\t\t\t\tvalue={endDate}\r\n\t\t\t\t\t\t\tonChange={(v) => {\r\n\t\t\t\t\t\t\t\tsetEndDate(v as Dayjs | null);\r\n\t\t\t\t\t\t\t\tsetActiveQuickDate(\"\");\r\n\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\tslotProps={{\r\n\t\t\t\t\t\t\t\ttextField: { size: \"small\", sx: dateFieldSx },\r\n\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t<Stack direction=\"row\" spacing={0.5}>\r\n\t\t\t\t\t\t\t{([\"today\", \"week\", \"month\"] as QuickRange[]).map((r) => (\r\n\t\t\t\t\t\t\t\t<Button\r\n\t\t\t\t\t\t\t\t\tkey={r}\r\n\t\t\t\t\t\t\t\t\tonClick={() => handleQuickRange(r)}\r\n\t\t\t\t\t\t\t\t\tsx={quickRangeBtnSx(activeQuickDate === r)}\r\n\t\t\t\t\t\t\t\t\tdisableRipple\r\n\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t{r === \"today\" ? \"Today\" : r === \"week\" ? \"This Week\" : \"This Month\"}\r\n\t\t\t\t\t\t\t\t</Button>\r\n\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t</Stack>\r\n\t\t\t\t\t</Box>\r\n\r\n\t\t\t\t\t{error && (\r\n\t\t\t\t\t\t<Alert\r\n\t\t\t\t\t\t\tseverity=\"error\"\r\n\t\t\t\t\t\t\tsx={{ mb: 1, fontFamily: FONT, fontSize: \"0.78rem\" }}\r\n\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t{error}\r\n\t\t\t\t\t\t</Alert>\r\n\t\t\t\t\t)}\r\n\r\n\t\t\t\t\t{loading && (\r\n\t\t\t\t\t\t<Box sx={{ textAlign: \"center\", py: 2.5 }}>\r\n\t\t\t\t\t\t\t<CircularProgress sx={{ color: COLORS.blue }} size={28} />\r\n\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t)}\r\n\r\n\t\t\t\t\t{/* Main table */}\r\n\t\t\t\t\t<Paper elevation={0} sx={tableContainerSx}>\r\n\t\t\t\t\t\t<TableContainer>\r\n\t\t\t\t\t\t\t<Table size=\"small\" sx={tableSx}>\r\n\t\t\t\t\t\t\t\t<TableHead>\r\n\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t{columns.map((col) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell key={col.id} sx={headCellSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableSortLabel\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tactive={sortKey === col.id}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tdirection={sortKey === col.id ? sortDir : \"asc\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tonClick={() => handleSort(col.id)}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tsx={sortLabelSx}\r\n\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{col.label}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableSortLabel>\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t</TableHead>\r\n\t\t\t\t\t\t\t\t<TableBody>\r\n\t\t\t\t\t\t\t\t\t{paginatedData.map((row, idx) => {\r\n\t\t\t\t\t\t\t\t\t\tconst isLoggedIn = !row.lastLogoutTime;\r\n\t\t\t\t\t\t\t\t\t\treturn (\r\n\t\t\t\t\t\t\t\t\t\t\t<TableRow key={`${row.agentId}-${idx}`} hover sx={tableRowSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={nameCellSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.fullName || \"—\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={idCellSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.agentId || \"—\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.queueNames ? (\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Chip\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tlabel={row.queueNames}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={queueChipSx}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"—\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={{ textAlign: \"center\" }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<Chip\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tlabel={row.numLogins}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tonClick={(e) => {\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\te.stopPropagation();\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\topenDialog(row);\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={loginsChipSx}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={idCellSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.firstLoginTime\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t? dayjs(row.firstLoginTime).format(\"DD MMM YYYY hh:mm A\")\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t: \"—\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={idCellSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{isLoggedIn ? (\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Chip\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tlabel=\"LOGGED-IN\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={loggedInChipSx}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tdayjs(row.lastLogoutTime).format(\"DD MMM YYYY hh:mm A\")\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={durationCellWorkingSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.workingDurationFormatted || \"—\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={durationCellBreakSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.breakDurationFormatted || \"—\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={durationCellTotalSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.loginDurationFormatted || \"—\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<TableCell sx={{ minWidth: 120 }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{row.utilisationPct != null\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t? (() => {\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tconst pct = Math.min(row.utilisationPct, 100);\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tconst barColor =\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tpct >= 80 ? \"#10b981\" : pct >= 60 ? \"#f59e0b\" : \"#ef4444\";\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tconst bgTint =\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tpct >= 80 ? \"#d1fae5\" : pct >= 60 ? \"#fef3c7\" : \"#fee2e2\";\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\treturn (\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Box\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{ display: \"flex\", alignItems: \"center\", gap: 0.8 }}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Box sx={utilisationBarBgSx(bgTint)}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Box\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\twidth: `${pct}%`,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\theight: \"100%\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tborderRadius: 4,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tbackground: `linear-gradient(90deg, ${barColor}cc, ${barColor})`,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttransition: \"width 0.4s ease\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Chip\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tlabel={`${Math.round(pct)}%`}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={utilisationChipSx(bgTint, barColor)}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t);\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t})()\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t: \"—\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t\t);\r\n\t\t\t\t\t\t\t\t\t})}\r\n\t\t\t\t\t\t\t\t\t{!loading && paginatedData.length === 0 && (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell\r\n\t\t\t\t\t\t\t\t\t\t\t\tcolSpan={columns.length}\r\n\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\ttextAlign: \"center\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tpy: 4,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tcolor: \"#9e9e9e\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tfontStyle: \"italic\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\tNo login activity for the selected range\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t\t\t</TableBody>\r\n\t\t\t\t\t\t\t</Table>\r\n\t\t\t\t\t\t</TableContainer>\r\n\r\n\t\t\t\t\t\t<TablePagination\r\n\t\t\t\t\t\t\tcomponent=\"div\"\r\n\t\t\t\t\t\t\tcount={filteredData.length}\r\n\t\t\t\t\t\t\tpage={page}\r\n\t\t\t\t\t\t\tonPageChange={(_, p) => setPage(p)}\r\n\t\t\t\t\t\t\trowsPerPage={rowsPerPage}\r\n\t\t\t\t\t\t\trowsPerPageOptions={[5, 10, 20, 25, 50]}\r\n\t\t\t\t\t\t\tonRowsPerPageChange={(e) => {\r\n\t\t\t\t\t\t\t\tsetRowsPerPage(parseInt(e.target.value, 10));\r\n\t\t\t\t\t\t\t\tsetPage(0);\r\n\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\tsx={paginationSx}\r\n\t\t\t\t\t\t/>\r\n\t\t\t\t\t</Paper>\r\n\r\n\t\t\t\t\t{/* Sessions dialog */}\r\n\t\t\t\t\t<Dialog\r\n\t\t\t\t\t\topen={dialogOpen}\r\n\t\t\t\t\t\tonClose={closeDialog}\r\n\t\t\t\t\t\tmaxWidth=\"md\"\r\n\t\t\t\t\t\tfullWidth\r\n\t\t\t\t\t\tPaperProps={{ sx: dialogPaperSx }}\r\n\t\t\t\t\t>\r\n\t\t\t\t\t\t<DialogTitle sx={dialogTitleSx}>\r\n\t\t\t\t\t\t\t<Box>\r\n\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\tvariant=\"h6\"\r\n\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\tfontWeight: 700,\r\n\t\t\t\t\t\t\t\t\t\tfontSize: \"0.95rem\",\r\n\t\t\t\t\t\t\t\t\t\tletterSpacing: \"0.3px\",\r\n\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\tLogin Sessions\r\n\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\tvariant=\"body2\"\r\n\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\topacity: 0.9,\r\n\t\t\t\t\t\t\t\t\t\tfontSize: \"0.76rem\",\r\n\t\t\t\t\t\t\t\t\t\tmt: 0.3,\r\n\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t{selectedRow?.fullName} &bull; {selectedRow?.numLogins} session\r\n\t\t\t\t\t\t\t\t\t{selectedRow?.numLogins !== 1 ? \"s\" : \"\"}\r\n\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t<Box sx={{ display: \"flex\", alignItems: \"center\", gap: 0.5 }}>\r\n\t\t\t\t\t\t\t\t<SDKPermissionGuard\r\n\t\t\t\t\t\t\t\t\tpermissions={[\r\n\t\t\t\t\t\t\t\t\t\tSDK_PERMISSIONS.REPORTS_AGENT_LOGIN_MANAGE,\r\n\t\t\t\t\t\t\t\t\t\tSDK_PERMISSIONS.REPORTS_AGENT_LOGIN_EXPORT,\r\n\t\t\t\t\t\t\t\t\t]}\r\n\t\t\t\t\t\t\t\t\tshowFallback={false}\r\n\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t<SDKButton\r\n\t\t\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\t\t\tstartIcon={<DownloadIcon sx={{ fontSize: \"0.85rem\" }} />}\r\n\t\t\t\t\t\t\t\t\t\tonClick={handleExportSessions}\r\n\t\t\t\t\t\t\t\t\t\tsx={{ whiteSpace: \"nowrap\" }}\r\n\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\tExport to Excel\r\n\t\t\t\t\t\t\t\t\t</SDKButton>\r\n\t\t\t\t\t\t\t\t</SDKPermissionGuard>\r\n\t\t\t\t\t\t\t\t<IconButton\r\n\t\t\t\t\t\t\t\t\tonClick={closeDialog}\r\n\t\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\tcolor: \"#fff\",\r\n\t\t\t\t\t\t\t\t\t\tbackgroundColor: \"rgba(255,255,255,0.1)\",\r\n\t\t\t\t\t\t\t\t\t\t\"&:hover\": { backgroundColor: \"rgba(255,255,255,0.2)\" },\r\n\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t<CloseIcon fontSize=\"small\" />\r\n\t\t\t\t\t\t\t\t</IconButton>\r\n\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t</DialogTitle>\r\n\r\n\t\t\t\t\t\t<DialogContent sx={dialogContentSx}>\r\n\t\t\t\t\t\t\t{sessionsLoading ? (\r\n\t\t\t\t\t\t\t\t<Box sx={{ p: 4, textAlign: \"center\" }}>\r\n\t\t\t\t\t\t\t\t\t<CircularProgress\r\n\t\t\t\t\t\t\t\t\t\tsize={28}\r\n\t\t\t\t\t\t\t\t\t\tsx={{ color: \"var(--primary-color, #1A5F6C)\" }}\r\n\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t) : sessions.length > 0 ? (\r\n\t\t\t\t\t\t\t\t<Box sx={{ p: 1.5, maxHeight: 300, overflowY: \"auto\" }}>\r\n\t\t\t\t\t\t\t\t\t{Object.entries(\r\n\t\t\t\t\t\t\t\t\t\tsessions.reduce<Record<string, LoginSessionResponse[]>>(\r\n\t\t\t\t\t\t\t\t\t\t\t(acc, s) => {\r\n\t\t\t\t\t\t\t\t\t\t\t\tconst dateKey = s.loginTime\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t? dayjs(s.loginTime).format(\"DD MMM YYYY\")\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t: \"Unknown Date\";\r\n\t\t\t\t\t\t\t\t\t\t\t\tif (!acc[dateKey]) acc[dateKey] = [];\r\n\t\t\t\t\t\t\t\t\t\t\t\tacc[dateKey].push(s);\r\n\t\t\t\t\t\t\t\t\t\t\t\treturn acc;\r\n\t\t\t\t\t\t\t\t\t\t\t},\r\n\t\t\t\t\t\t\t\t\t\t\t{},\r\n\t\t\t\t\t\t\t\t\t\t),\r\n\t\t\t\t\t\t\t\t\t).map(([date, dateSessions]) => (\r\n\t\t\t\t\t\t\t\t\t\t<Paper key={date} elevation={0} sx={sessionCardSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t<Box sx={sessionCardHeaderSx}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontWeight: 700,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontSize: \"0.8rem\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tcolor: \"var(--primary-color-dark, #14505b)\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tletterSpacing: \"0.3px\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t{date}\r\n\t\t\t\t\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t\t\t\t\t<Box sx={{ px: 1.5, py: 1 }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<Box\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tdisplay: \"flex\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\talignItems: \"center\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tgap: 2,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tpb: 0.5,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmb: 0.5,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tborderBottom: \"1px solid #e4eaf0\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tflex: 1,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontSize: \"0.72rem\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontWeight: 700,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tcolor: \"#555\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttextTransform: \"uppercase\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tletterSpacing: \"0.5px\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tLogin\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tflex: 1,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontSize: \"0.72rem\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontWeight: 700,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tcolor: \"#555\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttextTransform: \"uppercase\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tletterSpacing: \"0.5px\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tLogout\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t\t\t\t\t\t{dateSessions.map((s, i) => (\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<Box\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tkey={i}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdisplay: \"flex\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talignItems: \"center\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tgap: 2,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tpy: 0.6,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tborderBottom:\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ti < dateSessions.length - 1\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t? \"1px dashed #e8ecf0\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t: \"none\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tcomponent=\"span\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tflex: 1,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontSize: \"0.78rem\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontWeight: 500,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tcolor: s.loginTime ? COLORS.green : \"#9e9e9e\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdisplay: \"flex\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talignItems: \"center\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tgap: 0.4,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style={{ fontSize: \"0.9rem\" }}>{\"↙\"}</span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t{s.loginTime\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t? dayjs(s.loginTime).format(\"DD MMM YYYY h:mm:ss A\")\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t: \"Missing\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tcomponent=\"span\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tflex: 1,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontSize: \"0.78rem\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tfontWeight: 500,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tcolor: s.logoutTime ? COLORS.red : \"#9e9e9e\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdisplay: \"flex\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\talignItems: \"center\",\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tgap: 0.4,\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style={{ fontSize: \"0.9rem\" }}>{\"↗\"}</span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t{s.logoutTime\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t? dayjs(s.logoutTime).format(\"DD MMM YYYY h:mm:ss A\")\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t: \"Missing\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t\t\t\t</Paper>\r\n\t\t\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t\t<Box sx={{ p: 4, textAlign: \"center\" }}>\r\n\t\t\t\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\t\t\t\t\tfontFamily: FONT,\r\n\t\t\t\t\t\t\t\t\t\t\tcolor: \"#9e9e9e\",\r\n\t\t\t\t\t\t\t\t\t\t\tfontStyle: \"italic\",\r\n\t\t\t\t\t\t\t\t\t\t\tfontSize: \"0.82rem\",\r\n\t\t\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\tNo sessions found\r\n\t\t\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t</DialogContent>\r\n\t\t\t\t\t</Dialog>\r\n\t\t\t\t</Box>\r\n\t\t\t</Box>\r\n\t\t</LocalizationProvider>\r\n\t);\r\n});\r\n\r\n// ──── Default export — wrapped with SDKProvider ───────────────────────────────\r\n\r\nconst LoginReport: React.FC = () => (\r\n\t<SDKProvider>\r\n\t\t<LoginReportContent />\r\n\t</SDKProvider>\r\n);\r\n\r\nexport default LoginReport;\r\n","import { useCallback, useState } from \"react\";\nimport axiosInstance from \"../../services/axios\";\nimport { END_POINT } from \"../../services/endPoint\";\nimport type {\n\tLoginAgentRowResponse,\n\tLoginReportParams,\n\tLoginReportResponse,\n\tLoginSessionResponse,\n} from \"./types\";\n\nfunction buildLoginReportQueryString(params: LoginReportParams): string {\n\tconst qs = new URLSearchParams();\n\tif (params.start_date) qs.append(\"start_date\", params.start_date);\n\tif (params.end_date) qs.append(\"end_date\", params.end_date);\n\tif (params.agent_id) for (const id of params.agent_id) qs.append(\"agent_id\", id);\n\tif (params.queue_id) for (const id of params.queue_id) qs.append(\"queue_id\", String(id));\n\tif (params.process_id) for (const id of params.process_id) qs.append(\"process_id\", String(id));\n\tconst str = qs.toString();\n\treturn str ? `?${str}` : \"\";\n}\n\nfunction buildSessionQueryString(params?: { start_date?: string; end_date?: string }): string {\n\tconst qs = new URLSearchParams();\n\tif (params?.start_date) qs.append(\"start_date\", params.start_date);\n\tif (params?.end_date) qs.append(\"end_date\", params.end_date);\n\tconst str = qs.toString();\n\treturn str ? `?${str}` : \"\";\n}\n\nfunction triggerBlobDownload(blob: Blob, filename: string): void {\n\tconst url = URL.createObjectURL(blob);\n\tconst a = document.createElement(\"a\");\n\ta.href = url;\n\ta.download = filename;\n\tdocument.body.appendChild(a);\n\ta.click();\n\ta.remove();\n\tURL.revokeObjectURL(url);\n}\n\nexport function useLoginReport() {\n\tconst [agents, setAgents] = useState<LoginAgentRowResponse[]>([]);\n\tconst [loading, setLoading] = useState(false);\n\tconst [error, setError] = useState(\"\");\n\n\tconst fetchAgents = useCallback(async (params: LoginReportParams): Promise<void> => {\n\t\tsetLoading(true);\n\t\tsetError(\"\");\n\t\ttry {\n\t\t\tconst qs = buildLoginReportQueryString(params);\n\t\t\tconst res = await axiosInstance.get<LoginAgentRowResponse[]>(\n\t\t\t\t`${END_POINT.LOGIN_REPORT_AGENTS}${qs}`,\n\t\t\t);\n\t\t\tsetAgents(Array.isArray(res.data) ? res.data : []);\n\t\t} catch (err: any) {\n\t\t\tsetAgents([]);\n\t\t\tsetError(\n\t\t\t\terr?.response?.data?.message ||\n\t\t\t\t\terr?.response?.data?.detail ||\n\t\t\t\t\terr?.message ||\n\t\t\t\t\t\"Failed to fetch login report\",\n\t\t\t);\n\t\t} finally {\n\t\t\tsetLoading(false);\n\t\t}\n\t}, []);\n\n\tconst fetchSummary = useCallback(async (params: LoginReportParams): Promise<LoginReportResponse> => {\n\t\tconst qs = buildLoginReportQueryString(params);\n\t\tconst res = await axiosInstance.get<LoginReportResponse>(\n\t\t\t`${END_POINT.LOGIN_REPORT}${qs}`,\n\t\t);\n\t\treturn res.data;\n\t}, []);\n\n\tconst fetchAgentSessions = useCallback(\n\t\tasync (agentId: string, params?: { start_date?: string; end_date?: string }): Promise<LoginSessionResponse[]> => {\n\t\t\tconst qs = buildSessionQueryString(params);\n\t\t\tconst res = await axiosInstance.get<LoginSessionResponse[]>(\n\t\t\t\t`${END_POINT.LOGIN_REPORT_AGENT_SESSIONS(agentId)}${qs}`,\n\t\t\t);\n\t\t\treturn Array.isArray(res.data) ? res.data : [];\n\t\t},\n\t\t[],\n\t);\n\n\tconst exportReportExcel = useCallback(async (params: LoginReportParams): Promise<void> => {\n\t\tconst qs = buildLoginReportQueryString(params);\n\t\tconst res = await axiosInstance.get(\n\t\t\t`${END_POINT.LOGIN_REPORT_EXPORT_EXCEL}${qs}`,\n\t\t\t{ responseType: \"blob\" },\n\t\t);\n\t\ttriggerBlobDownload(new Blob([res.data]), `login-report-${params.start_date ?? \"export\"}.xlsx`);\n\t}, []);\n\n\tconst exportAgentSessionsExcel = useCallback(\n\t\tasync (agentId: string, params?: { start_date?: string; end_date?: string }): Promise<void> => {\n\t\t\tconst qs = buildSessionQueryString(params);\n\t\t\tconst res = await axiosInstance.get(\n\t\t\t\t`${END_POINT.LOGIN_REPORT_AGENT_SESSIONS_EXPORT_EXCEL(agentId)}${qs}`,\n\t\t\t\t{ responseType: \"blob\" },\n\t\t\t);\n\t\t\ttriggerBlobDownload(new Blob([res.data]), `login_sessions_${agentId}.xlsx`);\n\t\t},\n\t\t[],\n\t);\n\n\treturn {\n\t\tagents,\n\t\tloading,\n\t\terror,\n\t\tsetError,\n\t\tfetchAgents,\n\t\tfetchSummary,\n\t\tfetchAgentSessions,\n\t\texportReportExcel,\n\t\texportAgentSessionsExcel,\n\t};\n}\n","import type { SxProps, Theme 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package/package.json CHANGED
@@ -1,7 +1,7 @@
1
1
  {
2
2
  "name": "ahs-cti",
3
3
  "description": "Call Control SDK for Web RTC",
4
- "version": "1.0.1-beta.2",
4
+ "version": "1.0.1-beta.21",
5
5
  "author": "CTI SDK Team",
6
6
  "license": "MIT",
7
7
  "main": "./dist/index.js",
@@ -50,7 +50,10 @@
50
50
  "@emotion/styled": ">=11.0.0",
51
51
  "@mui/icons-material": ">=5.0.0",
52
52
  "@mui/material": ">=5.0.0",
53
+ "@mui/x-date-pickers": ">=6.0.0",
53
54
  "axios": ">=1.0.0",
55
+ "dayjs": ">=1.11.0",
56
+ "recharts": ">=2.0.0",
54
57
  "@react-solutions/vault": ">=0.0.5"
55
58
  },
56
59
  "peerDependencies": {
@@ -58,7 +61,10 @@
58
61
  "@emotion/styled": ">=11.0.0",
59
62
  "@mui/icons-material": ">=5.0.0",
60
63
  "@mui/material": ">=5.0.0",
64
+ "@mui/x-date-pickers": ">=6.0.0",
61
65
  "axios": ">=1.0.0",
66
+ "dayjs": ">=1.11.0",
67
+ "recharts": ">=2.0.0",
62
68
  "react": ">=16.0.0",
63
69
  "@react-solutions/vault": ">=0.0.5",
64
70
  "react-dom": ">=16.0.0"
@@ -76,9 +82,18 @@
76
82
  "@mui/material": {
77
83
  "optional": true
78
84
  },
85
+ "@mui/x-date-pickers": {
86
+ "optional": true
87
+ },
79
88
  "axios": {
80
89
  "optional": true
81
90
  },
91
+ "dayjs": {
92
+ "optional": true
93
+ },
94
+ "recharts": {
95
+ "optional": true
96
+ },
82
97
  "react": {
83
98
  "optional": false
84
99
  },
package/dist/callHistory-A5CBDPZR.mjs.map DELETED
@@ -1 +0,0 @@
1
- {"version":3,"sources":["../call-control-sdk/lib/pages/callHistory/index.tsx","../call-control-sdk/lib/pages/callHistory/useCallHistory.ts"],"sourcesContent":["import React, { memo, useEffect, useState } from \"react\";\r\nimport {\r\n\tBox,\r\n\tTypography,\r\n\tTable,\r\n\tTableBody,\r\n\tTableCell,\r\n\tTableContainer,\r\n\tTableHead,\r\n\tTableRow,\r\n\tTablePagination,\r\n\tToggleButton,\r\n\tToggleButtonGroup,\r\n\tIconButton,\r\n\tCollapse,\r\n\tCircularProgress,\r\n\tChip,\r\n\tStack,\r\n\tSwitch,\r\n\tFormControlLabel,\r\n\tTooltip,\r\n\tInputAdornment,\r\n\tOutlinedInput,\r\n\tuseTheme,\r\n\tPaper,\r\n} from \"@mui/material\";\r\nimport {\r\n\tKeyboardArrowDown,\r\n\tPlayArrow,\r\n\tExpandLess,\r\n\tSearch,\r\n\tPhone,\r\n} from \"@mui/icons-material\";\r\nimport { SDKProvider } from \"../../components/SDKProvider\";\r\nimport { useToast } from \"../../services/toastMessage\";\r\nimport { useCallHistory } from \"./useCallHistory\";\r\nimport type { CallHistoryItem, MissedCallDetails, CallFilter } from \"./types\";\r\n\r\n// ──── Header cell columns ────────────────────────────────────────────────────\r\n\r\nconst CALL_HISTORY_COLS = [\"Call UID\", \"Mobile\", \"Type\", \"Start Time\", \"End Time\", \"Recording\", \"Agent\", \"Details\"] as const;\r\nconst MISSED_CALLS_COLS = [\"Agent ID\", \"Agent Name\", \"Mobile No\", \"Type\", \"Actions\"] as const;\r\nconst CENTER_COLS = new Set([\"Type\", \"Recording\", \"Agent\", \"Details\", \"Actions\"]);\r\n\r\n// ──── Main content (needs SDKProvider above it for useToast) ─────────────────\r\n\r\nconst CallHistoryContent = memo(() => {\r\n\tconst theme = useTheme();\r\n\tconst { showToast } = useToast();\r\n\tconst { calls, missedCalls, loading, fetchCallHistory, fetchMissedCalls, fetchRecording } =\r\n\t\tuseCallHistory();\r\n\r\n\tconst [filter, setFilter] = useState<CallFilter>(\"ALL\");\r\n\tconst [search, setSearch] = useState(\"\");\r\n\tconst [showMissedCalls, setShowMissedCalls] = useState(false);\r\n\tconst [page, setPage] = useState(0);\r\n\tconst [rowsPerPage, setRowsPerPage] = useState(10);\r\n\r\n\tuseEffect(() => {\r\n\t\tif (showMissedCalls) {\r\n\t\t\tfetchMissedCalls();\r\n\t\t} else {\r\n\t\t\tfetchCallHistory();\r\n\t\t}\r\n\t}, [showMissedCalls, fetchCallHistory, fetchMissedCalls]);\r\n\r\n\tconst filteredCalls = calls\r\n\t\t.filter((c) => filter === \"ALL\" || c.call_type === filter)\r\n\t\t.filter((c) => c.mobile_no.toLowerCase().includes(search.toLowerCase()));\r\n\r\n\tconst filteredMissedCalls = missedCalls\r\n\t\t.filter((c) => filter === \"ALL\" || c.callType?.toUpperCase() === filter)\r\n\t\t.filter((c) => {\r\n\t\t\tconst q = search.toLowerCase();\r\n\t\t\treturn (\r\n\t\t\t\tc.agentId?.toLowerCase().includes(q) ||\r\n\t\t\t\tc.username?.toLowerCase().includes(q) ||\r\n\t\t\t\tc.mobileNumber?.toLowerCase().includes(q)\r\n\t\t\t);\r\n\t\t});\r\n\r\n\treturn (\r\n\t\t<Box>\r\n\t\t\t{/* PAGE HEADER */}\r\n\t\t\t<Box\r\n\t\t\t\tdisplay=\"flex\"\r\n\t\t\t\talignItems=\"center\"\r\n\t\t\t\tjustifyContent=\"space-between\"\r\n\t\t\t\tpx={2}\r\n\t\t\t\tpy={1.5}\r\n\t\t\t\tborderBottom=\"1px solid #eee\"\r\n\t\t\t>\r\n\t\t\t\t<Typography fontWeight={700} fontSize=\"1rem\">\r\n\t\t\t\t\tCall History\r\n\t\t\t\t</Typography>\r\n\t\t\t\t<OutlinedInput\r\n\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\tvalue={search}\r\n\t\t\t\t\tonChange={(e) => { setSearch(e.target.value); setPage(0); }}\r\n\t\t\t\t\tplaceholder=\"Search\"\r\n\t\t\t\t\tsx={{ width: 220, fontSize: \"0.82rem\", height: 36 }}\r\n\t\t\t\t\tendAdornment={\r\n\t\t\t\t\t\t<InputAdornment position=\"end\">\r\n\t\t\t\t\t\t\t<Search sx={{ fontSize: 18, color: \"#999\" }} />\r\n\t\t\t\t\t\t</InputAdornment>\r\n\t\t\t\t\t}\r\n\t\t\t\t/>\r\n\t\t\t</Box>\r\n\r\n\t\t\t<Box py={1.5} px={2}>\r\n\t\t\t\t{/* FILTER BAR */}\r\n\t\t\t\t<Stack direction=\"row\" spacing={2} alignItems=\"center\" mb={2}>\r\n\t\t\t\t\t<FormControlLabel\r\n\t\t\t\t\t\tcontrol={\r\n\t\t\t\t\t\t\t<Switch\r\n\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\tchecked={showMissedCalls}\r\n\t\t\t\t\t\t\t\tonChange={(_, checked) => { setShowMissedCalls(checked); setPage(0); }}\r\n\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t\tlabel={\r\n\t\t\t\t\t\t\t<Typography sx={{ fontSize: \"0.8rem\", color: \"#555\" }}>\r\n\t\t\t\t\t\t\t\tMissed Calls\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t\tsx={{ ml: 0 }}\r\n\t\t\t\t\t/>\r\n\t\t\t\t\t<ToggleButtonGroup\r\n\t\t\t\t\t\tvalue={filter}\r\n\t\t\t\t\t\texclusive\r\n\t\t\t\t\t\tonChange={(_, v) => { if (v) { setFilter(v); setPage(0); } }}\r\n\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\tborder: \"1px solid #ccc\",\r\n\t\t\t\t\t\t\tborderRadius: \"50px\",\r\n\t\t\t\t\t\t\toverflow: \"hidden\",\r\n\t\t\t\t\t\t\t\"& .MuiToggleButton-root\": {\r\n\t\t\t\t\t\t\t\tborder: \"none\",\r\n\t\t\t\t\t\t\t\tborderRight: \"1px solid #ccc\",\r\n\t\t\t\t\t\t\t\tcolor: \"#555\",\r\n\t\t\t\t\t\t\t\tfontWeight: 600,\r\n\t\t\t\t\t\t\t\ttextTransform: \"uppercase\",\r\n\t\t\t\t\t\t\t\tfontSize: \"0.72rem\",\r\n\t\t\t\t\t\t\t\tpx: 2,\r\n\t\t\t\t\t\t\t\tpy: 0.5,\r\n\t\t\t\t\t\t\t\tborderRadius: 0,\r\n\t\t\t\t\t\t\t\t\"&:last-of-type\": { borderRight: \"none\" },\r\n\t\t\t\t\t\t\t\t\"&.Mui-selected\": {\r\n\t\t\t\t\t\t\t\t\tbackgroundColor: theme.palette.primary.main,\r\n\t\t\t\t\t\t\t\t\tcolor: \"#fff\",\r\n\t\t\t\t\t\t\t\t\t\"&:hover\": { backgroundColor: theme.palette.primary.dark },\r\n\t\t\t\t\t\t\t\t},\r\n\t\t\t\t\t\t\t},\r\n\t\t\t\t\t\t}}\r\n\t\t\t\t\t>\r\n\t\t\t\t\t\t<ToggleButton value=\"ALL\">All</ToggleButton>\r\n\t\t\t\t\t\t<ToggleButton value=\"INCOMING\">Inbound</ToggleButton>\r\n\t\t\t\t\t\t<ToggleButton value=\"OUTGOING\">Outbound</ToggleButton>\r\n\t\t\t\t\t</ToggleButtonGroup>\r\n\t\t\t\t</Stack>\r\n\r\n\t\t\t\t{/* TABLE */}\r\n\t\t\t\t<TableContainer component={Paper} variant=\"outlined\" sx={{ display: 'flex', flexDirection: 'column' }}>\r\n\t\t\t\t <Box sx={{ overflowY: 'auto', maxHeight: 600 }}>\r\n\t\t\t\t\t<Table stickyHeader size=\"small\">\r\n\t\t\t\t\t\t{showMissedCalls ? (\r\n\t\t\t\t\t\t\t<>\r\n\t\t\t\t\t\t\t\t<TableHead>\r\n\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t{MISSED_CALLS_COLS.map((col) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell\r\n\t\t\t\t\t\t\t\t\t\t\t\tkey={col}\r\n\t\t\t\t\t\t\t\t\t\t\t\talign={CENTER_COLS.has(col) ? \"center\" : \"left\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\tsx={{ fontWeight: 600, backgroundColor: \"#f1f1f1\", fontSize: \"0.8rem\" }}\r\n\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t{col}\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t</TableHead>\r\n\t\t\t\t\t\t\t\t<TableBody>\r\n\t\t\t\t\t\t\t\t\t{loading ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={5} align=\"center\" sx={{ py: 4 }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<CircularProgress size={24} />\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : filteredMissedCalls.length === 0 ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={5} align=\"center\" sx={{ py: 4, color: \"#999\", fontSize: \"0.82rem\" }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\tNo Records Found\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t\t\t\tfilteredMissedCalls.slice(page * rowsPerPage, (page + 1) * rowsPerPage).map((row, i) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<MissedCallRow key={`${row.agentId}-${row.mobileNumber}-${i}`} row={row} />\r\n\t\t\t\t\t\t\t\t\t\t))\r\n\t\t\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t\t\t</TableBody>\r\n\t\t\t\t\t\t\t</>\r\n\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t<>\r\n\t\t\t\t\t\t\t\t<TableHead>\r\n\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t{CALL_HISTORY_COLS.map((col) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell\r\n\t\t\t\t\t\t\t\t\t\t\t\tkey={col}\r\n\t\t\t\t\t\t\t\t\t\t\t\talign={CENTER_COLS.has(col) ? \"center\" : \"left\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\tsx={{ fontWeight: 600, backgroundColor: \"#f1f1f1\", fontSize: \"0.8rem\" }}\r\n\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t{col}\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t</TableHead>\r\n\t\t\t\t\t\t\t\t<TableBody>\r\n\t\t\t\t\t\t\t\t\t{loading ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={8} align=\"center\" sx={{ py: 4 }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<CircularProgress />\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : filteredCalls.length === 0 ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={8} align=\"center\" sx={{ py: 4, color: \"#999\", fontSize: \"0.82rem\" }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\tNo Records Found\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t\t\t\tfilteredCalls.slice(page * rowsPerPage, (page + 1) * rowsPerPage).map((row, i) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<ExpandableRow\r\n\t\t\t\t\t\t\t\t\t\t\t\tkey={row.call_uuid}\r\n\t\t\t\t\t\t\t\t\t\t\t\trow={row}\r\n\t\t\t\t\t\t\t\t\t\t\t\tstriped={i % 2 === 0}\r\n\t\t\t\t\t\t\t\t\t\t\t\tfetchRecording={fetchRecording}\r\n\t\t\t\t\t\t\t\t\t\t\t\tonError={(msg) => showToast(msg, \"error\")}\r\n\t\t\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t\t\t))\r\n\t\t\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t\t\t</TableBody>\r\n\t\t\t\t\t\t\t</>\r\n\t\t\t\t\t\t)}\r\n\t\t\t\t\t</Table>\r\n\t\t\t\t </Box>\r\n\t\t\t\t <TablePagination\r\n\t\t\t\t\t\tcomponent=\"div\"\r\n\t\t\t\t\t\tcount={showMissedCalls ? filteredMissedCalls.length : filteredCalls.length}\r\n\t\t\t\t\t\tpage={page}\r\n\t\t\t\t\t\trowsPerPage={rowsPerPage}\r\n\t\t\t\t\t\tonPageChange={(_, p) => setPage(p)}\r\n\t\t\t\t\t\tonRowsPerPageChange={(e) => { setRowsPerPage(parseInt(e.target.value, 10)); setPage(0); }}\r\n\t\t\t\t\t\trowsPerPageOptions={[10, 25, 50]}\r\n\t\t\t\t\t\tsx={{ borderTop: '1px solid #e0e0e0' }}\r\n\t\t\t\t />\r\n\t\t\t\t</TableContainer>\r\n\t\t\t</Box>\r\n\t\t</Box>\r\n\t);\r\n});\r\n\r\nCallHistoryContent.displayName = \"CallHistoryContent\";\r\n\r\n// ──── Missed Call Row ─────────────────────────────────────────────────────────\r\n\r\nconst MissedCallRow = memo(({ row }: { row: MissedCallDetails }) => {\r\n\tconst theme = useTheme();\r\n\treturn (\r\n\t\t<TableRow hover>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\", color: theme.palette.primary.main }}>\r\n\t\t\t\t{row.agentId}\r\n\t\t\t</TableCell>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\" }}>{row.username}</TableCell>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\" }}>\r\n\t\t\t\t{row.mobileNumber} ({row.callCount})\r\n\t\t\t</TableCell>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\", textTransform: \"uppercase\" }}>\r\n\t\t\t\t{row.callType}\r\n\t\t\t</TableCell>\r\n\t\t\t<TableCell align=\"center\">\r\n\t\t\t\t<Phone sx={{ color: \"#c0392b\", fontSize: 20, cursor: \"pointer\" }} />\r\n\t\t\t</TableCell>\r\n\t\t</TableRow>\r\n\t);\r\n});\r\n\r\nMissedCallRow.displayName = \"MissedCallRow\";\r\n\r\n// ──── Expandable Row ──────────────────────────────────────────────────────────\r\n\r\nfunction ExpandableRow({\r\n\trow,\r\n\tstriped,\r\n\tfetchRecording,\r\n\tonError,\r\n}: {\r\n\trow: CallHistoryItem;\r\n\tstriped: boolean;\r\n\tfetchRecording: (call_uuid: string) => Promise<Blob>;\r\n\tonError: (msg: string) => void;\r\n}) {\r\n\tconst [open, setOpen] = useState(false);\r\n\tconst [audioURL, setAudioURL] = useState<string | null>(null);\r\n\tconst [loadingAudio, setLoadingAudio] = useState(false);\r\n\r\n\tconst handlePlay = async () => {\r\n\t\tif (!row.recording.available) return;\r\n\t\tsetLoadingAudio(true);\r\n\t\ttry {\r\n\t\t\tconst blob = await fetchRecording(row.call_uuid);\r\n\t\t\tsetAudioURL(URL.createObjectURL(blob));\r\n\t\t} catch {\r\n\t\t\tonError(\"Recording not available\");\r\n\t\t} finally {\r\n\t\t\tsetLoadingAudio(false);\r\n\t\t}\r\n\t};\r\n\r\n\tconst bg = striped ? \"#fafafa\" : \"white\";\r\n\tconst cellSx = { fontSize: \"0.82rem\", backgroundColor: bg };\r\n\r\n\treturn (\r\n\t\t<>\r\n\t\t\t<TableRow hover>\r\n\t\t\t\t<TableCell sx={{ ...cellSx, maxWidth: 130 }}>\r\n\t\t\t\t\t<Tooltip title={row.call_uuid} arrow>\r\n\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\tnoWrap\r\n\t\t\t\t\t\t\tsx={{ fontSize: 13, maxWidth: 130, overflow: \"hidden\", textOverflow: \"ellipsis\" }}\r\n\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t{row.call_uuid}\r\n\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t</Tooltip>\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell sx={cellSx}>{row.mobile_no}</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t<Chip\r\n\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\tlabel={row.call_type}\r\n\t\t\t\t\t\tcolor={row.call_type === \"INCOMING\" ? \"success\" : \"primary\"}\r\n\t\t\t\t\t/>\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell sx={cellSx}>\r\n\t\t\t\t\t{new Date(row.start_time).toLocaleString()}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell sx={cellSx}>\r\n\t\t\t\t\t{row.end_time ? new Date(row.end_time).toLocaleString() : \"—\"}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t{row.recording.available ? (\r\n\t\t\t\t\t\t<IconButton\r\n\t\t\t\t\t\t\tcolor=\"primary\"\r\n\t\t\t\t\t\t\tonClick={handlePlay}\r\n\t\t\t\t\t\t\tdisabled={loadingAudio}\r\n\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t{loadingAudio ? <CircularProgress size={18} /> : <PlayArrow />}\r\n\t\t\t\t\t\t</IconButton>\r\n\t\t\t\t\t) : (\r\n\t\t\t\t\t\t<Chip size=\"small\" label=\"No File\" />\r\n\t\t\t\t\t)}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t{row.agent_id ?? \"—\"}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t<IconButton onClick={() => setOpen((o) => !o)} size=\"small\">\r\n\t\t\t\t\t\t{open ? <ExpandLess /> : <KeyboardArrowDown />}\r\n\t\t\t\t\t</IconButton>\r\n\t\t\t\t</TableCell>\r\n\t\t\t</TableRow>\r\n\r\n\t\t\t{/* Audio player row */}\r\n\t\t\t{audioURL && (\r\n\t\t\t\t<TableRow>\r\n\t\t\t\t\t<TableCell colSpan={8} sx={{ p: 0 }}>\r\n\t\t\t\t\t\t<Box p={2}>\r\n\t\t\t\t\t\t\t<audio\r\n\t\t\t\t\t\t\t\tcontrols\r\n\t\t\t\t\t\t\t\tautoPlay\r\n\t\t\t\t\t\t\t\tsrc={audioURL}\r\n\t\t\t\t\t\t\t\tonEnded={() => {\r\n\t\t\t\t\t\t\t\t\tURL.revokeObjectURL(audioURL);\r\n\t\t\t\t\t\t\t\t\tsetAudioURL(null);\r\n\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\tstyle={{ width: \"100%\" }}\r\n\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t</TableCell>\r\n\t\t\t\t</TableRow>\r\n\t\t\t)}\r\n\r\n\t\t\t{/* Details collapse row */}\r\n\t\t\t<TableRow>\r\n\t\t\t\t<TableCell colSpan={8} sx={{ p: 0 }}>\r\n\t\t\t\t\t<Collapse in={open} unmountOnExit>\r\n\t\t\t\t\t\t<Box p={2} bgcolor=\"#f9fafc\" borderTop=\"1px solid #eee\">\r\n\t\t\t\t\t\t\t<Typography fontWeight={600} fontSize=\"0.85rem\" mb={0.5}>\r\n\t\t\t\t\t\t\t\tCall Details\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t<Typography variant=\"body2\" fontSize=\"0.82rem\">\r\n\t\t\t\t\t\t\t\tCall UID: {row.call_uuid}\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t<Typography variant=\"body2\" fontSize=\"0.82rem\">\r\n\t\t\t\t\t\t\t\tAgent: {row.agent_id ?? \"Unassigned\"}\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t</Collapse>\r\n\t\t\t\t</TableCell>\r\n\t\t\t</TableRow>\r\n\t\t</>\r\n\t);\r\n}\r\n\r\n// ──── Default Export — wraps with SDKProvider for toast context ───────────────\r\n\r\nconst CallHistory: React.FC = () => (\r\n\t<SDKProvider>\r\n\t\t<CallHistoryContent />\r\n\t</SDKProvider>\r\n);\r\n\r\nexport default CallHistory;\r\n","import { useState, useCallback } from \"react\";\r\nimport axiosInstance from \"../../services/axios\";\r\nimport { END_POINT } from \"../../services/endPoint\";\r\nimport type { CallHistoryItem, MissedCallDetails } from \"./types\";\r\n\r\nexport function useCallHistory() {\r\n\tconst [calls, setCalls] = useState<CallHistoryItem[]>([]);\r\n\tconst [missedCalls, setMissedCalls] = useState<MissedCallDetails[]>([]);\r\n\tconst [loading, setLoading] = useState(false);\r\n\r\n\tconst fetchCallHistory = useCallback(async 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package/dist/chunk-FFYJ4LWU.mjs.map DELETED
@@ -1 +0,0 @@
1
- {"version":3,"sources":["../call-control-sdk/lib/permissions/sdk-constants.ts","../call-control-sdk/lib/hooks/sdk-state.ts","../call-control-sdk/lib/utils/storage.ts","../call-control-sdk/lib/services/toastMessage.tsx","../call-control-sdk/lib/components/SDKProvider.tsx","../call-control-sdk/lib/services/endPoint.ts","../call-control-sdk/lib/services/axios.ts"],"sourcesContent":["/**\r\n * SDK Permission Constants\r\n *\r\n * Defines permission codes for call control features.\r\n * These codes match the 'items' in the backend entitlements response.\r\n */\r\n\r\nexport const SDK_WILDCARD = \"*\" as const;\r\n\r\n/** Menu entitlement codes from userInfo.entitlements.menus */\r\nexport const SDK_MENU_CODES = {\r\n WILDCARD: SDK_WILDCARD,\r\n CALL_HISTORY: \"call_history\",\r\n} as const;\r\n\r\nexport const SDK_PERMISSIONS = {\r\n WILDCARD: SDK_WILDCARD,\r\n // main object key constants\r\n\r\n CALLS: \"calls\",\r\n CALL_TRANSFER: \"call_transfer\",\r\n CALL_CONFERENCE: \"call_conference\",\r\n\r\n // in each object has items list of objects\r\n\r\n CALL_INBOUND: \"call_inbound\",\r\n CALL_OUTBOUND: \"call_outbound\",\r\n\r\n CONFERENCE: \"call_conference\",\r\n\r\n TRANSFER_BLIND: \"call_transfer_blind\",\r\n TRANSFER_ATTENDED: \"call_transfer_attended\",\r\n TRANSFER_WARM: \"call_transfer_warm\",\r\n} as const;\r\n","import { getSession, removeSession, setSession } from \"@react-solutions/vault\";\r\nimport type {\r\n SDKState,\r\n CallData,\r\n ConferenceLineTypes,\r\n SDKConfig,\r\n InitSDKRes,\r\n URLConfig,\r\n ConsultInfo,\r\n} from \"../../types\";\r\nimport { STORAGE_KEY } from \"../utils/storage\";\r\nimport {\r\n SDK_PERMISSIONS,\r\n type SDKEntitlements,\r\n type ControlsFromPermissions,\r\n SDK_MENU_CODES,\r\n} from \"../permissions\";\r\n\r\nclass SDKStateManager {\r\n private state: SDKState;\r\n private listeners: Array<() => void> = [];\r\n private readonly STORAGE_KEY = STORAGE_KEY;\r\n\r\n private apiKey: string | undefined;\r\n private tenantId: string | undefined;\r\n\r\n constructor() {\r\n this.state = this.getInitialState();\r\n this.loadFromStorage();\r\n }\r\n\r\n private getInitialState(): SDKState {\r\n return {\r\n authorization: undefined,\r\n process: null,\r\n agentId: \"\",\r\n openConferenceDialog: false,\r\n openCallTransferDialog: false,\r\n isInitialized: false,\r\n sdkConfig: {\r\n disableEndCallButton: false,\r\n disabledDialButton: false,\r\n disabledMoreOptionsButton: false,\r\n enableSmsServices: false,\r\n enableQueueName: false,\r\n disableCallTransferButton: false,\r\n disableBlindTransfer: false,\r\n disableAttendedTransfer: false,\r\n disableWarmTransfer: false,\r\n isDraggable: true,\r\n disableSoftPhone: false,\r\n disableConferenceButton: false,\r\n disableHoldButton: false,\r\n disableMuteButton: false,\r\n disabled: {},\r\n enabled: {},\r\n outlined: {},\r\n },\r\n urlConfig: {\r\n baseURL: \"\",\r\n iframeURL: \"\",\r\n iframeAPIURL: \"\",\r\n webSocketURL: \"\",\r\n coreBaseURL: \"\",\r\n id: \"\",\r\n password: \"\",\r\n },\r\n callStartTime: null,\r\n controlPanelPosition: { x: 10, y: 10 },\r\n iframePosition: {\r\n x: window.screen?.availWidth - 460,\r\n y: window.screen?.height - 580,\r\n },\r\n callData: {\r\n agent_id: -1,\r\n queue_name: \"\",\r\n hold: 0,\r\n mute: 0,\r\n status: \"\",\r\n type: \"\",\r\n event_time: \"\",\r\n phone_number: \"\",\r\n },\r\n conferenceLine: [\r\n {\r\n line: 1,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 2,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 3,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 4,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 5,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n ],\r\n hold: 0,\r\n mute: 0,\r\n agentStatus: \"\",\r\n sdk: null,\r\n isPermissionsLoaded: false,\r\n userPermissions: null,\r\n menuEntitlements: null,\r\n consultInfo: null,\r\n };\r\n }\r\n\r\n private loadFromStorage(): void {\r\n try {\r\n const stored = <SDKState>getSession(this.STORAGE_KEY);\r\n if (stored) {\r\n const parsedState = stored;\r\n this.state = {\r\n ...this.state,\r\n agentId: parsedState.agentId || \"\",\r\n authorization: parsedState.authorization || undefined,\r\n process: parsedState.process || null,\r\n openConferenceDialog: parsedState?.openConferenceDialog || false,\r\n openCallTransferDialog: parsedState?.openCallTransferDialog || false,\r\n isInitialized: parsedState.isInitialized || false,\r\n sdkConfig: parsedState.sdkConfig || {\r\n disableEndCallButton: false,\r\n disabledMoreOptionsButton: false,\r\n enableSmsServices: false,\r\n enableQueueName: false,\r\n disabledDialButton: false,\r\n disableCallTransferButton: false,\r\n disableBlindTransfer: false,\r\n disableAttendedTransfer: false,\r\n disableWarmTransfer: false,\r\n isDraggable: true,\r\n disableSoftPhone: false,\r\n disableConferenceButton: false,\r\n disableHoldButton: false,\r\n disableMuteButton: false,\r\n disabled: {},\r\n enabled: {},\r\n outlined: {},\r\n },\r\n urlConfig: parsedState.urlConfig || {\r\n id: \"\",\r\n baseURL: \"\",\r\n iframeURL: \"\",\r\n iframeAPIURL: \"\",\r\n webSocketURL: \"\",\r\n coreBaseURL: \"\",\r\n password: \"\",\r\n },\r\n callStartTime: parsedState.callStartTime || null,\r\n controlPanelPosition: parsedState.controlPanelPosition || {\r\n x: 10,\r\n y: 10,\r\n },\r\n iframePosition: parsedState.iframePosition || {\r\n x: window.screen?.availWidth - 460,\r\n y: window.screen?.height - 580,\r\n },\r\n callData: parsedState.callData || {\r\n mobileNumber: \"\",\r\n callReferenceId: \"\",\r\n agent_id: \"\",\r\n status: \"\",\r\n type: \"\",\r\n event_time: \"\",\r\n phone_number: \"\",\r\n },\r\n conferenceLine:\r\n parsedState.conferenceLine &&\r\n Array.isArray(parsedState.conferenceLine) &&\r\n parsedState.conferenceLine.length > 0\r\n ? parsedState.conferenceLine\r\n : this.state.conferenceLine,\r\n agentStatus: parsedState.agentStatus,\r\n sdk: parsedState.sdk || null,\r\n isPermissionsLoaded: parsedState.isPermissionsLoaded || false,\r\n userPermissions: parsedState.userPermissions || null,\r\n menuEntitlements: parsedState.menuEntitlements || null,\r\n };\r\n }\r\n } catch (error) {\r\n console.warn(\"Failed to load SDK state:\", error);\r\n }\r\n }\r\n\r\n private saveToStorage(): void {\r\n try {\r\n const persistentState = {\r\n agentId: this.state.agentId,\r\n authorization: this.state.authorization,\r\n process: this.state.process,\r\n isInitialized: this.state.isInitialized,\r\n openConferenceDialog: this.state.openConferenceDialog,\r\n openCallTransferDialog: this.state.openCallTransferDialog,\r\n sdkConfig: this.state.sdkConfig,\r\n urlConfig: this.state.urlConfig,\r\n callStartTime: this.state.callStartTime,\r\n controlPanelPosition: this.state.controlPanelPosition,\r\n iframePosition: this.state.iframePosition,\r\n callData: this.state.callData,\r\n conferenceLine: this.state.conferenceLine,\r\n agentStatus: this.state.agentStatus,\r\n sdk: this.state.sdk,\r\n isPermissionsLoaded: this.state.isPermissionsLoaded,\r\n userPermissions: this.state.userPermissions,\r\n menuEntitlements: this.state.menuEntitlements,\r\n };\r\n setSession(this.STORAGE_KEY, persistentState);\r\n } catch (error) {\r\n console.warn(\"Failed to save SDK state:\", error);\r\n }\r\n }\r\n\r\n private notifyListeners(): void {\r\n this.listeners.forEach((listener) => listener());\r\n }\r\n\r\n private validateCredentials(apiKey: string, tenantId: string): void {\r\n if (!apiKey || typeof apiKey !== \"string\" || apiKey.trim().length === 0) {\r\n throw new Error(\"API key not available\");\r\n }\r\n if (\r\n !tenantId ||\r\n typeof tenantId !== \"string\" ||\r\n tenantId.trim().length === 0\r\n ) {\r\n throw new Error(\"Tenant ID not available\");\r\n }\r\n this.apiKey = apiKey.trim();\r\n this.tenantId = tenantId.trim();\r\n }\r\n\r\n public initialize(\r\n apiKey: string,\r\n tenantId: string,\r\n agentId: string,\r\n urlConfig?: URLConfig,\r\n initResult?: InitSDKRes,\r\n sdkConfig?: SDKConfig,\r\n ): void {\r\n this.validateCredentials(apiKey, tenantId);\r\n if (\r\n !agentId ||\r\n typeof agentId !== \"string\" ||\r\n agentId.trim().length === 0\r\n ) {\r\n throw new Error(\"Agent ID not available\");\r\n } else {\r\n this.state.agentId = agentId;\r\n this.state.openConferenceDialog = false;\r\n this.state.openCallTransferDialog = false;\r\n this.state.authorization = initResult;\r\n this.state.sdkConfig = {\r\n disableEndCallButton: false,\r\n disabledDialButton: false,\r\n disabledMoreOptionsButton: false,\r\n enableQueueName: false,\r\n disableCallTransferButton: false,\r\n disableBlindTransfer: false,\r\n disableAttendedTransfer: false,\r\n disableWarmTransfer: false,\r\n isDraggable: true,\r\n disableSoftPhone: false,\r\n disableConferenceButton: false,\r\n disableHoldButton: false,\r\n disableMuteButton: false,\r\n disabled: {},\r\n enabled: {},\r\n outlined: {},\r\n ...sdkConfig,\r\n ...initResult?.callControls,\r\n };\r\n this.state.urlConfig = {\r\n baseURL: urlConfig?.baseURL || \"\",\r\n iframeURL: urlConfig?.iframeURL || \"\",\r\n iframeAPIURL: urlConfig?.iframeAPIURL || \"\",\r\n webSocketURL: urlConfig?.webSocketURL || \"\",\r\n coreBaseURL: urlConfig?.coreBaseURL || \"\",\r\n id: initResult?.userInfo?.id ? String(initResult.userInfo.id) : \"\",\r\n password: urlConfig?.password || \"\",\r\n };\r\n this.state.isInitialized = true;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n }\r\n\r\n public getState(): SDKState {\r\n return { ...this.state };\r\n }\r\n\r\n public getCredentials(): {\r\n apiKey: string | undefined;\r\n tenantId: string | undefined;\r\n } {\r\n return { apiKey: this.apiKey, tenantId: this.tenantId };\r\n }\r\n public getSdkAuthToken(): string | undefined {\r\n return this.state.authorization?.accessToken;\r\n }\r\n\r\n public subscribe(listener: () => void): () => void {\r\n this.listeners.push(listener);\r\n return () => {\r\n const index = this.listeners.indexOf(listener);\r\n if (index > -1) {\r\n this.listeners.splice(index, 1);\r\n }\r\n };\r\n }\r\n\r\n // public setHolding(isHolding: boolean): void {\r\n // \tthis.state.isHolding = isHolding;\r\n // \tthis.saveToStorage();\r\n // \tthis.notifyListeners();\r\n // }\r\n\r\n // public setMuted(isMuted: boolean): void {\r\n // \tthis.state.isMuted = isMuted;\r\n // \tthis.saveToStorage();\r\n // \tthis.notifyListeners();\r\n // }\r\n\r\n public setProcess(process: {\r\n process_id: number;\r\n process_name: string;\r\n }): void {\r\n this.state.process = process;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public setControlPanelPosition(position: { x: number; y: number }): void {\r\n this.state.controlPanelPosition = position;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public setIframePosition(position: { x: number; y: number }): void {\r\n this.state.iframePosition = position;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public startCall(): void {\r\n this.state.callStartTime = Date.now();\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public endCall(): void {\r\n this.state.callStartTime = null;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public setInitCheck(): void {\r\n this.state.isInitialized = false;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public setOpenConferenceDialog(open: boolean): void {\r\n this.state.openConferenceDialog = open;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public setOpenCallTransferDialog(open: boolean): void {\r\n this.state.openCallTransferDialog = open;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public setConsultInfo(info: ConsultInfo | null): void {\r\n this.state.consultInfo = info;\r\n this.notifyListeners();\r\n }\r\n\r\n public setAgentStatus(status: string): void {\r\n this.state.agentStatus = status;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public updateCallData(data: Partial<CallData>): void {\r\n this.state.callData = { ...this.state.callData, ...data };\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public updateConferenceData(data: ConferenceLineTypes[]): void {\r\n this.state.conferenceLine = [...data];\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public setConferenceLine(line: ConferenceLineTypes): void {\r\n if (\r\n !this.state.conferenceLine ||\r\n !Array.isArray(this.state.conferenceLine)\r\n ) {\r\n this.state.conferenceLine = this.getInitialState().conferenceLine;\r\n }\r\n\r\n const conferenceLineData = this.state.conferenceLine?.map(\r\n (each: ConferenceLineTypes) => {\r\n if (each.line === line.line) {\r\n return line;\r\n }\r\n return each;\r\n },\r\n );\r\n this.state.conferenceLine = conferenceLineData;\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public resetConferenceLines(): void {\r\n this.state.conferenceLine = [\r\n {\r\n line: 1,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 2,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 3,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 4,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n {\r\n line: 5,\r\n status: \"IDLE\",\r\n type: \"\",\r\n phone: \"\",\r\n isMute: false,\r\n isHold: false,\r\n isCallStart: false,\r\n isMergeCall: false,\r\n },\r\n ];\r\n\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n public clearStorageAndReset(): void {\r\n try {\r\n removeSession(this.STORAGE_KEY);\r\n this.state = this.getInitialState();\r\n this.notifyListeners();\r\n } catch (error) {\r\n console.warn(\"Failed to clear:\", error);\r\n }\r\n }\r\n\r\n public getConferenceLines(): ConferenceLineTypes[] {\r\n return this.state.conferenceLine || [];\r\n }\r\n\r\n /**\r\n * Update SDK config with permission-based controls.\r\n * Merges the provided controls with existing config.\r\n */\r\n public updateSDKConfigFromPermissions(\r\n permissionControls: Partial<SDKConfig>,\r\n ): void {\r\n this.state.sdkConfig = {\r\n ...this.state.sdkConfig,\r\n ...permissionControls,\r\n };\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n /**\r\n * Revert call consult controls back to the base permission-derived values.\r\n * Called when a CALL_STATE event arrives without call_consult_controls.\r\n */\r\n public resetConsultControls(): void {\r\n const base = this.getControlsConfig();\r\n this.state.sdkConfig = {\r\n ...this.state.sdkConfig,\r\n disableEndCallButton: base.disableEndCallButton,\r\n disableCallTransferButton: base.disableCallTransferButton,\r\n disableConferenceButton: base.disableConferenceButton,\r\n disableHoldButton: base.disableHoldButton,\r\n disableMuteButton: base.disableMuteButton,\r\n };\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n // ============ Entitlement Logic (Ported from SDKPermissionManager) ============\r\n\r\n /**\r\n * Set user information (entitlements) from login response\r\n */\r\n public setSDKPermissions(userInfo: any): void {\r\n if (!userInfo) return;\r\n\r\n // In a real scenario, this would come from userInfo.entitlements?.sdk\r\n // For now, we use the structured format expected by the SDK\r\n\r\n const sdk: SDKEntitlements = userInfo.entitlements?.sdk;\r\n const sdkPermissions = Array.isArray(userInfo.permissions) ? userInfo.permissions : null;\r\n const sdkMenus = Array.isArray(userInfo.entitlements?.menus)\r\n ? userInfo.entitlements.menus\r\n : null;\r\n\r\n // const sdkMenus:any[] = [\r\n // {\r\n // \"code\": SDK_MENU_CODES.WILDCARD,\r\n // \"name\": \"Role Management\",\r\n // \"enabled\": true\r\n // },\r\n // // {\r\n // // \"code\": SDK_MENU_CODES.CALL_HISTORY,\r\n // // \"name\": \"Role Management\",\r\n // // \"enabled\": true\r\n // // }\r\n // ]\r\n\r\n // const sdk: SDKEntitlements = {\r\n // calls: {\r\n // enabled: true,\r\n // items: [\r\n // {\r\n // code: SDK_PERMISSIONS.CALL_OUTBOUND,\r\n // enabled: true,\r\n // },\r\n // {\r\n // code: SDK_PERMISSIONS.CALL_INBOUND,\r\n // enabled: true,\r\n // },\r\n // ],\r\n // },\r\n // call_transfer: {\r\n // enabled: true,\r\n // items: [\r\n // {\r\n // code: SDK_PERMISSIONS.TRANSFER_BLIND,\r\n // enabled: true,\r\n // },\r\n // {\r\n // code: SDK_PERMISSIONS.TRANSFER_ATTENDED,\r\n // enabled: true,\r\n // },\r\n // {\r\n // code: SDK_PERMISSIONS.TRANSFER_WARM,\r\n // enabled: true,\r\n // },\r\n // ],\r\n // },\r\n // call_conference: {\r\n // enabled: true,\r\n // items: [\r\n // {\r\n // code: SDK_PERMISSIONS.CONFERENCE,\r\n // enabled: true,\r\n // },\r\n // ],\r\n // },\r\n // };\r\n\r\n this.state.sdk = sdk;\r\n this.state.userPermissions = sdkPermissions\r\n this.state.menuEntitlements = sdkMenus\r\n this.state.isPermissionsLoaded = true;\r\n\r\n // Automatically update SDK config based on these new entitlements\r\n const permissionControls = this.getControlsConfig();\r\n this.updateSDKConfigFromPermissions(permissionControls);\r\n\r\n this.saveToStorage();\r\n this.notifyListeners();\r\n }\r\n\r\n /**\r\n * Check if a bit is enabled in entitlements\r\n */\r\n public isBitEnabled(\r\n category: keyof SDKEntitlements,\r\n bitCode: string,\r\n ): boolean {\r\n const sdk = this.state.sdk;\r\n if (!sdk) return false;\r\n\r\n const categoryEntitlement = sdk[category];\r\n if (!categoryEntitlement) return false;\r\n if (!categoryEntitlement.enabled) return false;\r\n\r\n if (!bitCode) return true; // Just checking category enabledness\r\n\r\n const bit = categoryEntitlement.items?.find(\r\n (item: any) => item.code === bitCode,\r\n );\r\n return bit ? bit.enabled : false;\r\n }\r\n\r\n /** Check if the user has a specific flat permission (e.g. \"calls:inbound\") */\r\n public hasPermission(permission: string): boolean {\r\n const perms = this.state.userPermissions;\r\n if (!perms) return false;\r\n return perms.includes(\"*\") || perms.includes(permission);\r\n }\r\n\r\n /** Check if any of the provided permissions is granted */\r\n public hasAnyPermission(permissions: string[]): boolean {\r\n return permissions.some((p) => this.hasPermission(p));\r\n }\r\n\r\n /** Check if all of the provided permissions are granted */\r\n public hasAllPermissions(permissions: string[]): boolean {\r\n return permissions.every((p) => this.hasPermission(p));\r\n }\r\n\r\n /** Check if a menu entitlement is enabled (e.g. \"campaign\"). Supports \"*\" wildcard. */\r\n public hasMenuFeature(code: string): boolean {\r\n const menus = this.state.menuEntitlements;\r\n if (!menus) return false;\r\n if (menus.some((m) => m.code === \"*\" && m.enabled)) return true;\r\n const entry = menus.find((m) => m.code === code);\r\n return entry ? entry.enabled : false;\r\n }\r\n\r\n /**\r\n * Get SDK controls configuration derived exclusively from structured entitlements.\r\n */\r\n public getControlsConfig(): ControlsFromPermissions {\r\n const { sdk, isPermissionsLoaded } = this.state;\r\n\r\n // If entitlements not loaded yet or missing, disable everything (Fail Closed)\r\n if (!isPermissionsLoaded || !sdk) {\r\n return {\r\n disabledDialButton: true,\r\n disableEndCallButton: true,\r\n disableCallTransferButton: true,\r\n disableBlindTransfer: true,\r\n disableAttendedTransfer: true,\r\n disableWarmTransfer: true,\r\n disableConferenceButton: true,\r\n disableHoldButton: true,\r\n disableMuteButton: true,\r\n disabledMoreOptionsButton: true,\r\n };\r\n }\r\n\r\n // --- Dial/Inbound Checks ---\r\n const isDialAllowed = this.isBitEnabled(\r\n \"calls\",\r\n SDK_PERMISSIONS.CALL_OUTBOUND,\r\n );\r\n const isInboundAllowed = this.isBitEnabled(\r\n \"calls\",\r\n SDK_PERMISSIONS.CALL_INBOUND,\r\n );\r\n const isAnyCallAllowed = isDialAllowed || isInboundAllowed;\r\n\r\n // --- Call Controls ---\r\n const isHoldAllowed = isAnyCallAllowed;\r\n const isMuteAllowed = isAnyCallAllowed;\r\n const isEndCallAllowed = isAnyCallAllowed;\r\n const isConferenceAllowed = this.isBitEnabled(\"call_conference\", \"\");\r\n const isTransferEnabled = this.isBitEnabled(\"call_transfer\", \"\");\r\n\r\n // --- Transfer Controls ---\r\n const isBlindAllowed = this.isBitEnabled(\r\n \"call_transfer\",\r\n SDK_PERMISSIONS.TRANSFER_BLIND,\r\n );\r\n const isAttendedAllowed = this.isBitEnabled(\r\n \"call_transfer\",\r\n SDK_PERMISSIONS.TRANSFER_ATTENDED,\r\n );\r\n const isWarmAllowed = this.isBitEnabled(\r\n \"call_transfer\",\r\n SDK_PERMISSIONS.TRANSFER_WARM,\r\n );\r\n\r\n return {\r\n disabledDialButton: !isDialAllowed,\r\n disableEndCallButton: !isEndCallAllowed,\r\n disableCallTransferButton: !isTransferEnabled,\r\n disableBlindTransfer: !isBlindAllowed,\r\n disableAttendedTransfer: !isAttendedAllowed,\r\n disableWarmTransfer: !isWarmAllowed,\r\n disableConferenceButton: !isConferenceAllowed,\r\n disableHoldButton: !isHoldAllowed,\r\n disableMuteButton: !isMuteAllowed,\r\n disabledMoreOptionsButton: false,\r\n };\r\n }\r\n}\r\n\r\nexport const sdkStateManager = new SDKStateManager();\r\n\r\nexport type { SDKStateManager };\r\n","export const STORAGE_KEY = \"call-control-sdk-state\";\r\n","import { createContext, useContext, useState, ReactNode } from \"react\";\r\nimport { Snackbar, Alert, AlertColor } from \"@mui/material\";\r\n\r\ntype ToastContextType = {\r\n\tshowToast: (message: string, severity?: AlertColor) => void;\r\n};\r\n\r\nconst ToastContext = createContext<ToastContextType | undefined>(undefined);\r\n\r\nconst noopToast: ToastContextType = {\r\n\tshowToast: (message, severity) => {\r\n\t\tconsole.warn(`[Toast outside provider] ${severity ?? \"info\"}: ${message}`);\r\n\t},\r\n};\r\n\r\nexport const useToast = () => {\r\n\tconst ctx = useContext(ToastContext);\r\n\treturn ctx ?? noopToast;\r\n};\r\n\r\nexport const ToastProvider = ({ children }: { children: ReactNode }) => {\r\n\tconst [open, setOpen] = useState(false);\r\n\tconst [message, setMessage] = useState(\"\");\r\n\tconst [severity, setSeverity] = useState<AlertColor>(\"info\");\r\n\r\n\tconst showToast = (msg: string, sev: AlertColor = \"info\") => {\r\n\t\tsetMessage(msg);\r\n\t\tsetSeverity(sev);\r\n\t\tsetOpen(true);\r\n\t};\r\n\r\n\treturn (\r\n\t\t<ToastContext.Provider value={{ showToast }}>\r\n\t\t\t{children}\r\n\t\t\t<Snackbar\r\n\t\t\t\topen={open}\r\n\t\t\t\tcolor={severity}\r\n\t\t\t\tautoHideDuration={3000}\r\n\t\t\t\tonClose={() => setOpen(false)}\r\n\t\t\t\tanchorOrigin={{ vertical: \"top\", horizontal: \"right\" }}\r\n\t\t\t>\r\n\t\t\t\t<Alert\r\n\t\t\t\t\tvariant=\"filled\"\r\n\t\t\t\t\tseverity={severity}\r\n\t\t\t\t\tonClose={() => setOpen(false)}\r\n\t\t\t\t\tsx={{ width: \"100%\" }}\r\n\t\t\t\t>\r\n\t\t\t\t\t{message}\r\n\t\t\t\t</Alert>\r\n\t\t\t</Snackbar>\r\n\t\t</ToastContext.Provider>\r\n\t);\r\n};\r\n","import { memo } from \"react\";\r\nimport { ToastProvider } from \"../services/toastMessage\";\r\nimport React from \"react\";\r\nimport { SDKProviderProps } from \"../../types\";\r\n\r\nexport const SDKProvider = memo<SDKProviderProps>(({ children }) => {\r\n\treturn <ToastProvider>{children}</ToastProvider>;\r\n});\r\n\r\nSDKProvider.displayName = \"SDKProvider\";\r\n","import { sdkStateManager } from \"../hooks/sdk-state\";\r\n\r\n\r\n// export const IP = \"192.168.100.254\";\r\n\r\n// export const IFRAME_IP = \"10.10.95.25\"\r\n// export const IFRAME_URL = `https://${IFRAME_IP}:8089`;\r\n// export const IFRAME_API_URL = `https://${IFRAME_IP}:8000`;\r\n\r\n\r\n// export const BASE_URL = `http://${IP}:8095`;\r\n// export const WS_BASE_URL = `ws://${IP}:8095`;\r\n\r\n// export const IFRAME_URL = sdkStateManager?.getState()?.urlConfig?.iframeURL\r\n// export const IFRAME_API_URL = sdkStateManager?.getState()?.urlConfig?.iframeAPIURL\r\n\r\n// Dynamically get URLs from SDK state\r\nconst getBaseURL = () => sdkStateManager?.getState()?.urlConfig?.baseURL || \"\";\r\nconst getCoreURL = () => sdkStateManager?.getState()?.urlConfig?.coreBaseURL || \"\";\r\n\r\nexport const BASE_URL = getBaseURL();\r\nexport const CORE_URL = getCoreURL();\r\n\r\nexport const VERSION = {\r\n\tv1: \"/api/v1\",\r\n};\r\n\r\n// Dynamic endpoint getters that fetch URLs from SDK state at runtime\r\nexport const END_POINT = {\r\n\tget LOGIN() { return `${getBaseURL()}${VERSION.v1}/cti/login?provider=convox`; },\r\n\tget READY_AGENT() { return `${getCoreURL()}${VERSION.v1}/agents/ready`; },\r\n\tget UPDATE_AGENT_BREAK() { return `${getCoreURL()}${VERSION.v1}/agents/status`; },\r\n\tget CLICK_TO_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/dial`; },\r\n\tget HOLD_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hold`; },\r\n\tget MUTE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/mute`; },\r\n\tget UNMUTE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/mute`; },\r\n\tget END_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hangup`; },\r\n\tget LOGOUT() { return `${getBaseURL()}${VERSION.v1}/cti/logout?provider=convox`; },\r\n\r\n\tget CONFERENCE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/conference/add`; },\r\n\tget CONFERENCE_MERGE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/conference/merge`; },\r\n\tget CONFERENCE_CALL_HOLD_OR_UN_HOLD() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hold`; },\r\n\tget CONFERENCE_CALL_MUTE_OT_UN_MUTE() { return `${getCoreURL()}${VERSION.v1}/cti/calls/mute`; },\r\n\tget CONFERENCE_CALL_END() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hangup`; },\r\n\tget CONFERENCE_CALL_END_ALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hangup`; },\r\n\tget CONFERENCE_CALL_TRANSFER() { return `${getCoreURL()}${VERSION.v1}/cti/calls/conference/transfer`; },\r\n\tget TRANSFER_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/transfer-call`; },\r\n\tget TRANSFER_COMPLETE() { return `${getCoreURL()}${VERSION.v1}/cti/calls/transfer/complete`; },\r\n\tget TRANSFER_CANCEL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/transfer/cancel`; },\r\n\r\n\tget AGENTS_LIST() { return `${getBaseURL()}${VERSION.v1}/cti/users`; },\r\n\tget PROCESS_LIST() { return `${getBaseURL()}${VERSION.v1}/cti/processes-list`; },\r\n\tget BREAKS_LIST() { return `${getBaseURL()}${VERSION.v1}/cti/breaks`; },\r\n\tget TRANSFER_TO_DETAILS() { return `${getBaseURL()}${VERSION.v1}/cti/transfer-to-details?provider=convox`; },\r\n\tget SEND_NOTIFICATIONS() { return `${getBaseURL()}${VERSION.v1}/cti/notifications/send`; },\r\n\r\n\tget CALL_HISTORY() { return `${getBaseURL()}${VERSION.v1}/dashboard/call-history`; },\r\n\tget SENTIMENTAL_ANALYSIS() { return `${getBaseURL()}${VERSION.v1}/users/get_sentiment_analysis`; },\r\n\tget DISPOSITIONS() { return `${getBaseURL()}${VERSION.v1}/cti/calls/dispositions`; },\r\n\tget HOSPITALS_SERVICES() { return `${getBaseURL()}${VERSION.v1}/cti/hospital/services`; },\r\n\tget BLIEND_TRANSFER() { return `${getBaseURL()}${VERSION.v1}/cti/calls/blind_transfer?provider=convox`; },\r\n\r\n\tget AUTH_LOGOUT() { return `${getBaseURL()}${VERSION.v1}/auth/logout`; },\r\n\r\n\t// Permissions\r\n\tget USER_PERMISSIONS() { return `${getBaseURL()}${VERSION.v1}/rbac/users/me/permissions`; },\r\n\r\n\t// Supervisor Call Monitoring (Listen / Whisper / Barge via ChanSpy)\r\n\tget SUPERVISOR_CALL_LISTEN() { return `${getBaseURL()}${VERSION.v1}/cti/supervisor/listen`; },\r\n\tget SUPERVISOR_CALL_LEAVE() { return `${getBaseURL()}${VERSION.v1}/cti/supervisor/leave`; },\r\n\tget SUPERVISOR_CALL_CHANGE_MODE() { return `${getBaseURL()}${VERSION.v1}/cti/supervisor/mode`; },\r\n\r\n\t// Call History pages\r\n\tget CALLS_HISTORY() { return `${getBaseURL()}${VERSION.v1}/calls/history`; },\r\n\tget MISSED_CALLS() { return `${getBaseURL()}${VERSION.v1}/supervisor/missed-calls`; },\r\n\tRECORDING_BY_CALL: (call_uuid: string) => `${getBaseURL()}${VERSION.v1}/recordings/call/${call_uuid}`,\r\n};\r\n\r\n// export const WS_END_POINT = {\r\n// \tWS: `${WS_BASE_URL}${VERSION.v1}/cti/ws`,\r\n// };\r\n\r\n// export const STORAGE_KEY = \"call-control-sdk-state\";\r\n","import axios, { AxiosInstance, AxiosResponse, AxiosError, InternalAxiosRequestConfig } from \"axios\";\r\nimport { BASE_URL } from \"./endPoint\";\r\nimport { sdkStateManager } from \"../hooks/sdk-state\";\r\n\r\nconst DEFAULT_TOKEN = sdkStateManager.getSdkAuthToken() ?? \"\";\r\n\r\nconst REQUEST_TIMEOUT = 60000;\r\n\r\nfunction getAuthToken(): string {\r\n\treturn sdkStateManager.getSdkAuthToken() ?? \"\";\r\n}\r\n\r\nfunction createAxiosInstance(): AxiosInstance {\r\n\tconst instance = axios.create({\r\n\t\t// baseURL: sdkStateManager.getState()?.urlConfig?.baseURL,\r\n\t\theaders: {\r\n\t\t\t\"Content-Type\": \"application/json\",\r\n\t\t\tAccept: \"application/json\",\r\n\t\t\t\"x-tenant-id\": sdkStateManager.getCredentials()?.tenantId ?? \"\",\r\n\t\t\t\"x-api-key\": sdkStateManager.getCredentials()?.apiKey ?? \"\",\r\n\t\t\tAuthorization: DEFAULT_TOKEN\r\n\t\t\t\t? (DEFAULT_TOKEN.startsWith(\"Bearer \") ? DEFAULT_TOKEN : `Bearer ${DEFAULT_TOKEN}`)\r\n\t\t\t\t: \"\",\r\n\t\t},\r\n\t\ttimeout: REQUEST_TIMEOUT,\r\n\t\twithCredentials: false,\r\n\t});\r\n\r\n\tinstance.interceptors.request.use(\r\n\t\t(config: InternalAxiosRequestConfig) => {\r\n\t\t\tconst token = getAuthToken();\r\n\r\n\t\t\tif (token && config.headers) {\r\n\t\t\t\t// Only add \"Bearer \" prefix if the token doesn't already have it\r\n\t\t\t\tconst authToken = token.startsWith(\"Bearer \") ? token : `Bearer ${token}`;\r\n\t\t\t\tconfig.headers.Authorization = authToken;\r\n\t\t\t}\r\n\r\n\t\t\t// Debug log for API calls\r\n\t\t\tconsole.log(\"API Request:\", {\r\n\t\t\t\turl: config.url,\r\n\t\t\t\tmethod: config.method,\r\n\t\t\t\thasToken: !!token,\r\n\t\t\t\ttokenStartsWithBearer: token?.startsWith(\"Bearer \"),\r\n\t\t\t\theaders: {\r\n\t\t\t\t\tAuthorization: config.headers.Authorization,\r\n\t\t\t\t\t\"x-tenant-id\": config.headers[\"x-tenant-id\"],\r\n\t\t\t\t\t\"x-api-key\": config.headers[\"x-api-key\"],\r\n\t\t\t\t}\r\n\t\t\t});\r\n\r\n\t\t\t(config as any).metadata = { startTime: new Date().getTime() };\r\n\r\n\t\t\treturn config;\r\n\t\t},\r\n\t\t(error: AxiosError) => {\r\n\t\t\tconsole.error(\"Request interceptor error:\", error);\r\n\t\t\treturn Promise.reject(error);\r\n\t\t}\r\n\t);\r\n\r\n\tinstance.interceptors.response.use(\r\n\t\t(response: AxiosResponse) => {\r\n\t\t\treturn response;\r\n\t\t},\r\n\t\tasync (error: AxiosError) => {\r\n\t\t\tconst originalRequest = error.config as InternalAxiosRequestConfig & { _retry?: boolean };\r\n\r\n\t\t\tif (error.response?.status === 401 && !originalRequest._retry) {\r\n\t\t\t\tsdkStateManager.setInitCheck();\r\n\t\t\t\tconsole.warn(\"Unauthorized request, attempting retry...\");\r\n\t\t\t}\r\n\r\n\t\t\tif (!error.response) {\r\n\t\t\t\tconsole.error(\"Network error:\", error.message);\r\n\t\t\t\terror.message = \"Network error: Please check your internet connection\";\r\n\t\t\t}\r\n\r\n\t\t\tif (error.response && error.response.status >= 500) {\r\n\t\t\t\tconsole.error(\"Server error:\", error.response.status, error.response.data);\r\n\t\t\t\terror.message = \"Server error: Please try again later\";\r\n\t\t\t}\r\n\r\n\t\t\treturn Promise.reject(error);\r\n\t\t}\r\n\t);\r\n\r\n\treturn instance;\r\n}\r\n\r\nconst axiosInstance: AxiosInstance = createAxiosInstance();\r\n\r\nexport default 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