ahs-cti 1.0.0-beta.56 → 1.0.0-beta.57

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Files changed (38) hide show
  1. package/dist/agentDetailReport-4QTJI7OL.mjs +9 -0
  2. package/dist/{agentPerformanceReport-MG3UHR73.mjs → agentPerformanceReport-UTJ6TI76.mjs} +85 -63
  3. package/dist/agentPerformanceReport-UTJ6TI76.mjs.map +1 -0
  4. package/dist/{callHistory-O4GGP5S5.mjs → callHistory-EOG2ZTZP.mjs} +36 -13
  5. package/dist/callHistory-EOG2ZTZP.mjs.map +1 -0
  6. package/dist/{campaigns-UEFBX52X.mjs → campaigns-7KMLGGIN.mjs} +43 -29
  7. package/dist/campaigns-7KMLGGIN.mjs.map +1 -0
  8. package/dist/{cdrReport-F7P4KLNE.mjs → cdrReport-C6AP4KL5.mjs} +22 -18
  9. package/dist/cdrReport-C6AP4KL5.mjs.map +1 -0
  10. package/dist/{chunk-IJMQ2YPF.mjs → chunk-2I6IF4HP.mjs} +2 -2
  11. package/dist/{chunk-2XTQIRH7.mjs → chunk-5KHYOFJW.mjs} +2 -2
  12. package/dist/{chunk-V7GSPJL4.mjs → chunk-FIVENNWB.mjs} +2 -2
  13. package/dist/{chunk-JB5MNABO.mjs → chunk-Q76XVB3B.mjs} +15 -10
  14. package/dist/chunk-Q76XVB3B.mjs.map +1 -0
  15. package/dist/{chunk-SMUMBV7O.mjs → chunk-QFIM5H3V.mjs} +132 -80
  16. package/dist/chunk-QFIM5H3V.mjs.map +1 -0
  17. package/dist/{chunk-ZUE3KDMM.mjs → chunk-UZ3MLVSY.mjs} +10 -9
  18. package/dist/chunk-UZ3MLVSY.mjs.map +1 -0
  19. package/dist/index.js +288 -156
  20. package/dist/index.js.map +1 -1
  21. package/dist/index.mjs +10 -9
  22. package/dist/index.mjs.map +1 -1
  23. package/dist/{loginReport-2MKICO2M.mjs → loginReport-C4JABFRK.mjs} +55 -40
  24. package/dist/loginReport-C4JABFRK.mjs.map +1 -0
  25. package/package.json +1 -1
  26. package/dist/agentDetailReport-DODMQM4F.mjs +0 -9
  27. package/dist/agentPerformanceReport-MG3UHR73.mjs.map +0 -1
  28. package/dist/callHistory-O4GGP5S5.mjs.map +0 -1
  29. package/dist/campaigns-UEFBX52X.mjs.map +0 -1
  30. package/dist/cdrReport-F7P4KLNE.mjs.map +0 -1
  31. package/dist/chunk-JB5MNABO.mjs.map +0 -1
  32. package/dist/chunk-SMUMBV7O.mjs.map +0 -1
  33. package/dist/chunk-ZUE3KDMM.mjs.map +0 -1
  34. package/dist/loginReport-2MKICO2M.mjs.map +0 -1
  35. /package/dist/{agentDetailReport-DODMQM4F.mjs.map → agentDetailReport-4QTJI7OL.mjs.map} +0 -0
  36. /package/dist/{chunk-IJMQ2YPF.mjs.map → chunk-2I6IF4HP.mjs.map} +0 -0
  37. /package/dist/{chunk-2XTQIRH7.mjs.map → chunk-5KHYOFJW.mjs.map} +0 -0
  38. /package/dist/{chunk-V7GSPJL4.mjs.map → chunk-FIVENNWB.mjs.map} +0 -0
@@ -0,0 +1,9 @@
1
+ import {
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+ agentDetailReport_default
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+ } from "./chunk-UZ3MLVSY.mjs";
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+ import "./chunk-5KHYOFJW.mjs";
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+ import "./chunk-QFIM5H3V.mjs";
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+ export {
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+ agentDetailReport_default as default
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+ };
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+ //# sourceMappingURL=agentDetailReport-4QTJI7OL.mjs.map
@@ -4,19 +4,19 @@ import {
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  headCellSx,
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  reportBodyCellSx,
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  sortLabelSx
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- } from "./chunk-JB5MNABO.mjs";
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+ } from "./chunk-Q76XVB3B.mjs";
8
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  import {
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  SDKPermissionGuard
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- } from "./chunk-V7GSPJL4.mjs";
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+ } from "./chunk-FIVENNWB.mjs";
11
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  import {
12
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  agentDetailReport_default
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- } from "./chunk-ZUE3KDMM.mjs";
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+ } from "./chunk-UZ3MLVSY.mjs";
14
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  import {
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  AdapterDayjs,
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  AppButton,
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  LocalizationProvider,
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  PageHeader
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- } from "./chunk-2XTQIRH7.mjs";
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+ } from "./chunk-5KHYOFJW.mjs";
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  import {
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  END_POINT,
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  SDKProvider,
@@ -24,10 +24,10 @@ import {
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  __spreadProps,
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  __spreadValues,
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  axios_default
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- } from "./chunk-SMUMBV7O.mjs";
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+ } from "./chunk-QFIM5H3V.mjs";
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  // call-control-sdk/lib/pages/agentPerformanceReport/index.tsx
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- import { useState as useState2, useEffect, useCallback as useCallback2, useMemo } from "react";
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+ import { useState as useState2, useEffect, useCallback as useCallback2, useMemo, useRef } from "react";
31
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  import {
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  Box,
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  Paper,
@@ -65,36 +65,40 @@ function validateReportPayload(payload) {
65
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  if (!payload.loginUsersOnly && !payload.agents) return { isValid: false, error: "Select at least one agent" };
66
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  return { isValid: true };
67
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  }
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- async function getUserPerformanceReport(payload) {
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+ function mapAgentPerfRow(a) {
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+ var _a;
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+ return {
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+ agentDetails: { agentId: a.agentId, fullName: a.fullName, process: a.processName, queueNames: a.queueNames },
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+ calls: { totalCalls: a.totalCalls, answered: a.answeredCalls, missed: a.missedCalls },
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+ inCalls: { total: a.inCalls },
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+ outCalls: { total: a.outCalls },
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+ average: { holdTime: fmtSecs(a.holdTimeSeconds), wrapUp: fmtSecs(a.wrapupSeconds), aht: fmtSecs(a.ahtSeconds), ringing: "00:00:00", dialing: "00:00:00" },
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+ loginDetails: { loggedInDuration: fmtSecs(a.loginDurationSeconds), talkTime: fmtSecs(a.talkTimeSeconds), idleTime: fmtSecs(a.idleTimeSeconds) },
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+ breaks: { shortBreak: fmtSecs(a.breakTimeSeconds), breakCount: a.breakCount, lunch: "00:00:00", tea: "00:00:00", training: "00:00:00", meeting: "00:00:00" },
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+ loginStats: { firstLogin: a.firstLoginTime || "", noOfLogins: 0 },
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+ adherence: { pct: (_a = a.adherencePct) != null ? _a : null }
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+ };
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+ }
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+ async function getUserPerformanceReportPaged(payload) {
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+ var _a, _b, _c, _d, _e, _f, _g, _h;
69
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  const params = {
70
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  start_date: payload.startDate,
71
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  end_date: payload.endDate,
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  agent_id: payload.agents,
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- queue_id: payload.queueIds && payload.queueIds.length > 0 ? payload.queueIds : void 0
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+ queue_id: payload.queueIds && payload.queueIds.length > 0 ? payload.queueIds : void 0,
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+ page: (_a = payload.page) != null ? _a : 1,
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+ pageSize: (_b = payload.pageSize) != null ? _b : 10,
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+ search: payload.search
74
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  };
75
- const qs = new URLSearchParams();
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- if (params.start_date) qs.append("start_date", params.start_date);
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- if (params.end_date) qs.append("end_date", params.end_date);
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- if (params.agent_id) for (const id of params.agent_id) qs.append("agent_id", id);
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- if (params.queue_id) for (const id of params.queue_id) qs.append("queue_id", String(id));
80
- const qsStr = qs.toString();
81
93
  const res = await axios_default.get(
82
- `${END_POINT.AGENT_PERFORMANCE_REPORT_AGENTS}${qsStr ? `?${qsStr}` : ""}`
94
+ `${END_POINT.AGENT_PERFORMANCE_REPORT}${buildQs(params)}`
83
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  );
84
- return (Array.isArray(res.data) ? res.data : []).map((a) => {
85
- var _a;
86
- return {
87
- agentDetails: { agentId: a.agentId, fullName: a.fullName, process: a.processName, queueNames: a.queueNames },
88
- calls: { totalCalls: a.totalCalls, answered: a.answeredCalls, missed: a.missedCalls },
89
- inCalls: { total: a.inCalls },
90
- outCalls: { total: a.outCalls },
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- average: { holdTime: fmtSecs(a.holdTimeSeconds), wrapUp: fmtSecs(a.wrapupSeconds), aht: fmtSecs(a.ahtSeconds), ringing: "00:00:00", dialing: "00:00:00" },
92
- loginDetails: { loggedInDuration: fmtSecs(a.loginDurationSeconds), talkTime: fmtSecs(a.talkTimeSeconds), idleTime: fmtSecs(a.idleTimeSeconds) },
93
- breaks: { shortBreak: fmtSecs(a.breakTimeSeconds), breakCount: a.breakCount, lunch: "00:00:00", tea: "00:00:00", training: "00:00:00", meeting: "00:00:00" },
94
- loginStats: { firstLogin: a.firstLoginTime || "", noOfLogins: 0 },
95
- adherence: { pct: (_a = a.adherencePct) != null ? _a : null }
96
- };
97
- });
96
+ const data = res.data;
97
+ const agentsPage = data == null ? void 0 : data.agents;
98
+ const rawRows = Array.isArray(agentsPage) ? agentsPage : Array.isArray(agentsPage == null ? void 0 : agentsPage.data) ? agentsPage.data : [];
99
+ const rows = rawRows.map(mapAgentPerfRow);
100
+ const total = (_h = (_g = (_e = (_c = agentsPage == null ? void 0 : agentsPage.total) != null ? _c : data == null ? void 0 : data.total) != null ? _e : (_d = data == null ? void 0 : data.pagination) == null ? void 0 : _d.total) != null ? _g : (_f = data == null ? void 0 : data.summary) == null ? void 0 : _f.agentsLoggedIn) != null ? _h : rows.length;
101
+ return { rows, total };
98
102
  }
99
103
  async function fetchQueues() {
100
104
  var _a;
@@ -110,6 +114,20 @@ async function fetchProcesses() {
110
114
  if (Array.isArray((_a = res.data) == null ? void 0 : _a.data)) return res.data.data;
111
115
  return [];
112
116
  }
117
+ function buildQs(params) {
118
+ const qs = new URLSearchParams();
119
+ if (params.start_date) qs.append("start_date", params.start_date);
120
+ if (params.end_date) qs.append("end_date", params.end_date);
121
+ if (params.agent_id) for (const id of params.agent_id) qs.append("agent_id", id);
122
+ if (params.queue_id) for (const id of params.queue_id) qs.append("queue_id", String(id));
123
+ if (params.process_id) for (const id of params.process_id) qs.append("process_id", String(id));
124
+ if (params.top_n) qs.append("top_n", String(params.top_n));
125
+ if (params.search) qs.append("search", params.search);
126
+ if (params.page) qs.append("page", String(params.page));
127
+ if (params.pageSize) qs.append("pageSize", String(params.pageSize));
128
+ const str = qs.toString();
129
+ return str ? `?${str}` : "";
130
+ }
113
131
  async function exportAgentPerformanceToExcel(params) {
114
132
  var _a;
115
133
  const qs = new URLSearchParams();
@@ -239,6 +257,7 @@ function AgentPerformanceReportContent() {
239
257
  const [endDate, setEndDate] = useState2(dayjs());
240
258
  const [quickRange, setQuickRange] = useState2("today");
241
259
  const [selectedUsers, setSelectedUsers] = useState2([]);
260
+ const [isAllUsersSelected, setIsAllUsersSelected] = useState2(false);
242
261
  const [processes, setProcesses] = useState2([]);
243
262
  const [process, setProcess] = useState2("");
244
263
  const [search, setSearch] = useState2("");
@@ -253,7 +272,14 @@ function AgentPerformanceReportContent() {
253
272
  const [order, setOrder] = useState2("desc");
254
273
  const [page, setPage] = useState2(0);
255
274
  const [rowsPerPage, setRowsPerPage] = useState2(10);
275
+ const [totalCount, setTotalCount] = useState2(-1);
256
276
  const [visibleCols] = useState2(new Set(COLUMNS.map((c) => c.key)));
277
+ const [debouncedSearch, setDebouncedSearch] = useState2("");
278
+ const debounceRef = useRef(void 0);
279
+ useEffect(() => {
280
+ debounceRef.current = setTimeout(() => setDebouncedSearch(search.trim()), 400);
281
+ return () => clearTimeout(debounceRef.current);
282
+ }, [search]);
257
283
  useEffect(() => {
258
284
  fetchProcesses().then((p) => {
259
285
  const mapped = p.map((x) => ({ label: x.name, value: x.name }));
@@ -276,14 +302,13 @@ function AgentPerformanceReportContent() {
276
302
  else if (quickRange === "month") sd = now.startOf("month").startOf("day");
277
303
  setStartDate(sd);
278
304
  setEndDate(ed);
279
- fetchReport(sd, ed);
280
305
  } else {
281
- fetchReport();
306
+ fetchReport(page);
282
307
  }
283
308
  };
284
- const fetchReport = useCallback2(async (sd, ed) => {
285
- const fromDate = sd != null ? sd : startDate;
286
- const toDate = ed != null ? ed : endDate;
309
+ const fetchReport = useCallback2(async (pageNum) => {
310
+ const fromDate = startDate;
311
+ const toDate = endDate;
287
312
  if (!fromDate || !toDate) {
288
313
  setError("Select date range");
289
314
  return;
@@ -294,9 +319,12 @@ function AgentPerformanceReportContent() {
294
319
  startTime: fromDate.format("HH:mm:ss"),
295
320
  endTime: toDate.format("HH:mm:ss"),
296
321
  process,
297
- agents: selectedUsers.map((u) => u.userId),
322
+ agents: isAllUsersSelected ? [] : selectedUsers.map((u) => u.userId),
298
323
  loginUsersOnly,
299
- queueIds: selectedQueues.length > 0 ? selectedQueues.map((q) => q.id) : void 0
324
+ queueIds: selectedQueues.length > 0 && selectedQueues.length < queues.length ? selectedQueues.map((q) => q.id) : void 0,
325
+ search: debouncedSearch || void 0,
326
+ page: pageNum + 1,
327
+ pageSize: rowsPerPage
300
328
  };
301
329
  const valid = validateReportPayload(payload);
302
330
  if (!valid.isValid) {
@@ -306,43 +334,36 @@ function AgentPerformanceReportContent() {
306
334
  try {
307
335
  setLoading(true);
308
336
  setError("");
309
- setPage(0);
310
- const res = await getUserPerformanceReport(payload);
311
- setData(Array.isArray(res) ? res : []);
337
+ const { rows, total } = await getUserPerformanceReportPaged(payload);
338
+ setData(rows);
339
+ setTotalCount(typeof total === "number" ? total : rows.length);
312
340
  } catch (err) {
313
341
  setError((err == null ? void 0 : err.message) || "Failed to fetch report");
314
342
  setData([]);
315
343
  } finally {
316
344
  setLoading(false);
317
345
  }
318
- }, [startDate, endDate, process, selectedUsers, selectedQueues, loginUsersOnly]);
346
+ }, [startDate, endDate, process, selectedUsers, isAllUsersSelected, selectedQueues, loginUsersOnly, debouncedSearch, rowsPerPage]);
319
347
  useEffect(() => {
320
- if (startDate && endDate) {
321
- fetchReport();
322
- }
348
+ setPage(0);
349
+ fetchReport(0);
323
350
  }, [fetchReport]);
324
- const filtered = useMemo(() => {
325
- let d = data;
326
- if (search) {
327
- const s = search.toLowerCase();
328
- d = d.filter(
329
- (r) => {
330
- var _a, _b;
331
- return (((_a = r.agentDetails) == null ? void 0 : _a.fullName) || "").toLowerCase().includes(s) || (((_b = r.agentDetails) == null ? void 0 : _b.agentId) || "").toLowerCase().includes(s);
332
- }
333
- );
334
- }
335
- return d;
336
- }, [data, search]);
351
+ const handlePageChange = useCallback2(
352
+ (_event, newPage) => {
353
+ setPage(newPage);
354
+ fetchReport(newPage);
355
+ },
356
+ [fetchReport]
357
+ );
337
358
  const sorted = useMemo(() => {
338
- return [...filtered].sort((a, b) => {
359
+ return [...data].sort((a, b) => {
339
360
  const av = getVal(a, orderBy);
340
361
  const bv = getVal(b, orderBy);
341
362
  if (typeof av === "number" && typeof bv === "number") return order === "asc" ? av - bv : bv - av;
342
363
  return order === "asc" ? String(av).localeCompare(String(bv)) : String(bv).localeCompare(String(av));
343
364
  });
344
- }, [filtered, orderBy, order]);
345
- const paged = sorted.slice(page * rowsPerPage, page * rowsPerPage + rowsPerPage);
365
+ }, [data, orderBy, order]);
366
+ const paged = sorted;
346
367
  const handleSort = (key) => {
347
368
  setOrder(orderBy === key && order === "asc" ? "desc" : "asc");
348
369
  setOrderBy(key);
@@ -435,6 +456,7 @@ function AgentPerformanceReportContent() {
435
456
  showAgentSelect: true,
436
457
  selectedAgents: selectedUsers,
437
458
  onAgentsChange: setSelectedUsers,
459
+ setIsAllUsersSelected,
438
460
  showQueueSelect: true,
439
461
  queues,
440
462
  selectedQueues,
@@ -486,15 +508,15 @@ function AgentPerformanceReportContent() {
486
508
  TablePagination,
487
509
  {
488
510
  component: "div",
489
- count: filtered.length,
511
+ count: totalCount,
490
512
  page,
491
- onPageChange: (_, p) => setPage(p),
513
+ onPageChange: handlePageChange,
492
514
  rowsPerPage,
493
515
  onRowsPerPageChange: (e) => {
494
516
  setRowsPerPage(parseInt(e.target.value, 10));
495
517
  setPage(0);
496
518
  },
497
- rowsPerPageOptions: [5, 10, 20, 25, 50],
519
+ rowsPerPageOptions: [10, 15, 25, 50, 100],
498
520
  sx: { borderTop: "1px solid #eef1f6", "& .MuiTablePagination-displayedRows": { fontSize: "0.73rem" }, "& .MuiTablePagination-selectLabel": { fontSize: "0.73rem" } }
499
521
  }
500
522
  )
@@ -507,4 +529,4 @@ var agentPerformanceReport_default = AgentPerformanceReport;
507
529
  export {
508
530
  agentPerformanceReport_default as default
509
531
  };
510
- //# sourceMappingURL=agentPerformanceReport-MG3UHR73.mjs.map
532
+ //# sourceMappingURL=agentPerformanceReport-UTJ6TI76.mjs.map
@@ -0,0 +1 @@
1
+ {"version":3,"sources":["../call-control-sdk/lib/pages/agentPerformanceReport/index.tsx","../call-control-sdk/lib/pages/agentPerformanceReport/useAgentPerformanceReport.ts"],"sourcesContent":["import React, { useState, useEffect, useCallback, useMemo, useRef } from \"react\";\r\nimport {\r\n Box, Paper, Table, TableBody, TableCell, TableContainer, TableHead,\r\n TableRow, TableSortLabel, TablePagination, CircularProgress, Alert,\r\n Stack, IconButton, Tooltip,\r\n} from \"@mui/material\";\r\nimport AppButton from \"../common/components/AppButton\";\r\nimport FileDownloadIcon from \"@mui/icons-material/FileDownload\";\r\nimport RefreshIcon from \"@mui/icons-material/Refresh\";\r\nimport VisibilityIcon from \"@mui/icons-material/Visibility\";\r\nimport dayjs, { Dayjs } from \"dayjs\";\r\nimport isoWeek from \"dayjs/plugin/isoWeek\";\r\nimport { LocalizationProvider } from \"@mui/x-date-pickers/LocalizationProvider\";\r\nimport { AdapterDayjs } from \"@mui/x-date-pickers/AdapterDayjs\";\r\n\r\ndayjs.extend(isoWeek);\r\n\r\nimport {\r\n fetchQueues, fetchProcesses,\r\n getUserPerformanceReportPaged, validateReportPayload, exportAgentPerformanceToExcel,\r\n type Queue,\r\n} from \"./useAgentPerformanceReport\";\r\nimport type { AgentPerfReportParams, ReportData, ReportRequestPayload } from \"./types\";\r\nimport { type AgentOption } from \"../common/components/AgentMultiSelect\";\r\nimport ReportFilterBar, { type QuickRange, type ProcessOption } from \"../common/components/ReportFilterBar\";\r\nimport { headCellSx as headSx, sortLabelSx, reportBodyCellSx as bodySx } from \"../common/utils/tableStyles\";\r\nimport PageHeader from \"../common/components/PageHeader\";\r\nimport SearchBar from \"../common/components/SearchBar\";\r\n\r\nimport { SDKProvider } from \"../../components/SDKProvider\";\r\nimport { SDKPermissionGuard } from \"../../components/SDKPermissionGuard\";\r\nimport { SDK_PERMISSIONS } from \"../../permissions/sdk-constants\";\r\nimport AgentDetailReport from \"../agentDetailReport\";\r\n\r\nconst C = {\r\n navy: \"#0d2a56\", blue: \"#1565c8\", green: \"#0a9a62\", amber: \"#c47c00\",\r\n red: \"#cc2a2a\", purple: \"#6b3fbf\", teal: \"#0b7a8f\",\r\n bg: \"transparent\", surface: \"#fff\", s2: \"#f7f9fc\", s3: \"#eef2f7\",\r\n b1: \"rgba(20,50,100,.07)\", b2: \"rgba(20,50,100,.13)\",\r\n t1: \"#0d1e35\", t2: \"#364f6e\", t3: \"#7a93b5\", t4: \"#bccad9\",\r\n blt: \"#e8f0fc\", glt: \"#e4f6ef\", alt: \"#fdf3e0\", rlt: \"#fde8e8\",\r\n plt: \"#f0eafa\", tlt: \"#e3f4f7\",\r\n};\r\n\r\ntype Order = \"asc\" | \"desc\";\r\ntype SortKey = string;\r\n\r\nfunction parseDur(d: string): number {\r\n if (!d || d === \"00:00:00\") return 0;\r\n const p = d.split(\":\").map(Number);\r\n if (p.length === 3) return p[0] * 3600 + p[1] * 60 + p[2];\r\n if (p.length === 2) return p[0] * 60 + p[1];\r\n return 0;\r\n}\r\n\r\nfunction fmtDur(s: number): string {\r\n if (!s || s <= 0) return \"00:00:00\";\r\n const h = Math.floor(s / 3600);\r\n const m = Math.floor((s % 3600) / 60);\r\n const sc = Math.floor(s % 60);\r\n return [h, m, sc].map((x) => String(x).padStart(2, \"0\")).join(\":\");\r\n}\r\n\r\nfunction getVal(row: ReportData, key: string): any {\r\n switch (key) {\r\n case \"id\": return row.agentDetails?.agentId || \"\";\r\n case \"name\": return row.agentDetails?.fullName || \"\";\r\n case \"process\": return row.agentDetails?.process || \"\";\r\n case \"queue\": return row.agentDetails?.queueNames || \"\";\r\n case \"total\": return row.calls?.totalCalls ?? 0;\r\n case \"ans\": return row.calls?.answered ?? 0;\r\n case \"miss\": return row.calls?.missed ?? 0;\r\n case \"inTotal\": return row.inCalls?.total ?? 0;\r\n case \"outTotal\": return row.outCalls?.total ?? 0;\r\n case \"aht\": return parseDur(row.average?.aht || \"00:00:00\");\r\n case \"loginDur\": return parseDur(row.loginDetails?.loggedInDuration || \"00:00:00\");\r\n case \"talk\": return parseDur(row.loginDetails?.talkTime || \"00:00:00\");\r\n case \"hold\": return parseDur(row.average?.holdTime || \"00:00:00\");\r\n case \"wrapup\": return parseDur(row.average?.wrapUp || \"00:00:00\");\r\n case \"breakTime\": return parseDur(row.breaks?.lunch || \"00:00:00\") + parseDur(row.breaks?.tea || \"00:00:00\") + parseDur(row.breaks?.training || \"00:00:00\") + parseDur(row.breaks?.meeting || \"00:00:00\") + parseDur(row.breaks?.shortBreak || \"00:00:00\");\r\n case \"idle\": return parseDur(row.loginDetails?.idleTime || \"00:00:00\");\r\n case \"adherence\": return row.adherence?.pct ?? null;\r\n case \"firstLogin\": return row.loginStats?.firstLogin || \"\";\r\n default: return \"\";\r\n }\r\n}\r\n\r\ninterface ColDef { key: string; label: string; group: string; fmt?: (row: ReportData) => any; align?: \"left\" | \"right\" | \"center\"; }\r\n\r\nconst COLUMNS: ColDef[] = [\r\n { key: \"id\", label: \"User ID\", group: \"Agent\" },\r\n { key: \"name\", label: \"Full Name\", group: \"Agent\" },\r\n { key: \"queue\", label: \"Queues\", group: \"Agent\" },\r\n { key: \"total\", label: \"Total Calls\", group: \"Calls\", align: \"right\" },\r\n { key: \"ans\", label: \"Answered\", group: \"Calls\", align: \"right\" },\r\n { key: \"miss\", label: \"Missed\", group: \"Calls\", align: \"right\" },\r\n { key: \"inTotal\", label: \"Inbound\", group: \"Calls\", align: \"right\" },\r\n { key: \"outTotal\", label: \"Outbound\", group: \"Calls\", align: \"right\" },\r\n { key: \"aht\", label: \"AHT\", group: \"Time\", align: \"right\" },\r\n { key: \"loginDur\", label: \"Login Dur\", group: \"Time\", align: \"right\" },\r\n { key: \"talk\", label: \"Talk Time\", group: \"Time\", align: \"right\" },\r\n { key: \"hold\", label: \"Hold Time\", group: \"Time\", align: \"right\" },\r\n { key: \"wrapup\", label: \"Wrapup Time\", group: \"Time\", align: \"right\" },\r\n { key: \"breakTime\", label: \"Break Time\", group: \"Breaks\", align: \"right\" },\r\n { key: \"idle\", label: \"Idle Time\", group: \"Time\", align: \"right\" },\r\n { key: \"firstLogin\", label: \"First Login\", group: \"Login\" },\r\n { key: \"adherence\", label: \"Adherence %\", group: \"Agent\", align: \"right\" },\r\n];\r\n\r\nfunction AgentPerformanceReportContent() {\r\n const [startDate, setStartDate] = useState<Dayjs | null>(dayjs().startOf(\"day\"));\r\n const [endDate, setEndDate] = useState<Dayjs | null>(dayjs());\r\n const [quickRange, setQuickRange] = useState<string>(\"today\");\r\n const [selectedUsers, setSelectedUsers] = useState<AgentOption[]>([]);\r\n const [isAllUsersSelected, setIsAllUsersSelected] = useState(false);\r\n const [processes, setProcesses] = useState<ProcessOption[]>([]);\r\n const [process, setProcess] = useState(\"\");\r\n const [search, setSearch] = useState(\"\");\r\n const [loginUsersOnly] = useState(true);\r\n\r\n const [queues, setQueues] = useState<Queue[]>([]);\r\n const [selectedQueues, setSelectedQueues] = useState<Queue[]>([]);\r\n\r\n const [data, setData] = useState<ReportData[]>([]);\r\n const [loading, setLoading] = useState(false);\r\n const [error, setError] = useState(\"\");\r\n const [selectedAgent, setSelectedAgent] = useState<ReportData | null>(null);\r\n\r\n const [orderBy, setOrderBy] = useState<SortKey>(\"total\");\r\n const [order, setOrder] = useState<Order>(\"desc\");\r\n const [page, setPage] = useState(0);\r\n const [rowsPerPage, setRowsPerPage] = useState(10);\r\n const [totalCount, setTotalCount] = useState(-1);\r\n const [visibleCols] = useState<Set<string>>(new Set(COLUMNS.map((c) => c.key)));\r\n\r\n // Debounced search (sent to the server)\r\n const [debouncedSearch, setDebouncedSearch] = useState(\"\");\r\n const debounceRef = useRef<ReturnType<typeof setTimeout>>(undefined);\r\n\r\n useEffect(() => {\r\n debounceRef.current = setTimeout(() => setDebouncedSearch(search.trim()), 400);\r\n return () => clearTimeout(debounceRef.current);\r\n }, [search]);\r\n\r\n useEffect(() => {\r\n fetchProcesses().then((p) => {\r\n const mapped = p.map((x) => ({ label: x.name, value: x.name }));\r\n setProcesses(mapped);\r\n if (mapped.length) setProcess(mapped[0].value);\r\n }).catch(() => { });\r\n fetchQueues().then((data) => setQueues(data || [])).catch(() => { });\r\n }, []);\r\n\r\n const handleQuickRangeChange = (range: QuickRange) => {\r\n setQuickRange(range);\r\n };\r\n\r\n const handleRefresh = () => {\r\n if (quickRange === \"today\" || quickRange === \"week\" || quickRange === \"month\") {\r\n const now = dayjs();\r\n let sd = now.startOf(\"day\");\r\n const ed = now;\r\n if (quickRange === \"week\") sd = now.startOf(\"week\").startOf(\"day\");\r\n else if (quickRange === \"month\") sd = now.startOf(\"month\").startOf(\"day\");\r\n // Setting the dates re-triggers the auto-fetch effect below.\r\n setStartDate(sd);\r\n setEndDate(ed);\r\n } else {\r\n fetchReport(page);\r\n }\r\n };\r\n\r\n const fetchReport = useCallback(async (pageNum: number) => {\r\n const fromDate = startDate;\r\n const toDate = endDate;\r\n if (!fromDate || !toDate) { setError(\"Select date range\"); return; }\r\n\r\n const payload: ReportRequestPayload = {\r\n startDate: fromDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n endDate: toDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n startTime: fromDate.format(\"HH:mm:ss\"),\r\n endTime: toDate.format(\"HH:mm:ss\"),\r\n process,\r\n agents: isAllUsersSelected ? [] : selectedUsers.map((u) => u.userId),\r\n loginUsersOnly,\r\n queueIds: selectedQueues.length > 0 && selectedQueues.length < queues.length ? selectedQueues.map((q) => q.id) : undefined,\r\n search: debouncedSearch || undefined,\r\n page: pageNum + 1,\r\n pageSize: rowsPerPage,\r\n };\r\n\r\n const valid = validateReportPayload(payload);\r\n if (!valid.isValid) { setError(valid.error || \"Invalid\"); return; }\r\n\r\n try {\r\n setLoading(true);\r\n setError(\"\");\r\n const { rows, total } = await getUserPerformanceReportPaged(payload);\r\n setData(rows);\r\n setTotalCount(typeof total === \"number\" ? total : rows.length);\r\n } catch (err: any) {\r\n setError(err?.message || \"Failed to fetch report\");\r\n setData([]);\r\n } finally {\r\n setLoading(false);\r\n }\r\n }, [startDate, endDate, process, selectedUsers, isAllUsersSelected, selectedQueues, loginUsersOnly, debouncedSearch, rowsPerPage]);\r\n\r\n useEffect(() => {\r\n setPage(0);\r\n fetchReport(0);\r\n }, [fetchReport]);\r\n\r\n const handlePageChange = useCallback(\r\n (_event: React.MouseEvent<HTMLButtonElement> | null, newPage: number) => {\r\n setPage(newPage);\r\n fetchReport(newPage);\r\n },\r\n [fetchReport],\r\n );\r\n\r\n // Search + paging are server-side; sorting is applied client-side to the current page.\r\n const sorted = useMemo(() => {\r\n return [...data].sort((a, b) => {\r\n const av = getVal(a, orderBy);\r\n const bv = getVal(b, orderBy);\r\n if (typeof av === \"number\" && typeof bv === \"number\") return order === \"asc\" ? av - bv : bv - av;\r\n return order === \"asc\" ? String(av).localeCompare(String(bv)) : String(bv).localeCompare(String(av));\r\n });\r\n }, [data, orderBy, order]);\r\n\r\n const paged = sorted;\r\n\r\n const handleSort = (key: string) => {\r\n setOrder(orderBy === key && order === \"asc\" ? \"desc\" : \"asc\");\r\n setOrderBy(key);\r\n };\r\n\r\n const handleExportExcel = async () => {\r\n const fromDate = startDate;\r\n const toDate = endDate;\r\n if (!fromDate || !toDate) { setError(\"Select date range\"); return; }\r\n const params: AgentPerfReportParams = {\r\n start_date: fromDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n end_date: toDate.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n agent_id: selectedUsers.length > 0 ? selectedUsers.map((u) => u.userId) : undefined,\r\n queue_id: selectedQueues.length > 0 ? selectedQueues.map((q) => q.id) : undefined,\r\n };\r\n try {\r\n await exportAgentPerformanceToExcel(params);\r\n } catch (err: any) {\r\n setError(err?.message || \"Failed to export Excel\");\r\n }\r\n };\r\n\r\n const renderCellValue = (row: ReportData, col: ColDef) => {\r\n const v = getVal(row, col.key);\r\n const durKeys = [\"aht\", \"loginDur\", \"talk\", \"hold\", \"wrapup\", \"breakTime\", \"idle\"];\r\n if (durKeys.includes(col.key)) return fmtDur(v);\r\n if (col.key === \"adherence\") return v != null ? `${v}%` : \"—\";\r\n if (col.key === \"firstLogin\") return v ? dayjs(v).format(\"DD MMM YYYY hh:mm A\") : \"\";\r\n return v ?? \"\";\r\n };\r\n\r\n const activeCols = COLUMNS.filter((c) => visibleCols.has(c.key));\r\n\r\n if (selectedAgent) {\r\n return (\r\n <AgentDetailReport\r\n agentRow={selectedAgent}\r\n onBack={() => setSelectedAgent(null)}\r\n initialStartDate={startDate}\r\n initialEndDate={endDate}\r\n initialQuickRange={quickRange}\r\n from=\"REPORTS_LIST\"\r\n />\r\n );\r\n }\r\n\r\n return (\r\n <LocalizationProvider dateAdapter={AdapterDayjs}>\r\n <Box sx={{ background: C.bg, minHeight: \"100vh\" }}>\r\n <PageHeader\r\n title=\" Performance Report\"\r\n actions={\r\n <Stack direction=\"row\" alignItems=\"center\" spacing={1}>\r\n <SearchBar\r\n value={search}\r\n onChange={setSearch}\r\n placeholder=\"Search name, ID...\"\r\n width={250}\r\n />\r\n <SDKPermissionGuard\r\n permissions={[SDK_PERMISSIONS.REPORTS_AGENT_PERFORMANCE_EXPORT, SDK_PERMISSIONS.REPORTS_AGENT_PERFORMANCE_MANAGE]}\r\n showFallback={false}\r\n >\r\n <AppButton\r\n startIcon={<FileDownloadIcon sx={{ fontSize: \"0.95rem !important\" }} />}\r\n disabled={!data.length}\r\n onClick={handleExportExcel}\r\n sx={{ height: 36 }}\r\n >\r\n Export Excel\r\n </AppButton>\r\n </SDKPermissionGuard>\r\n </Stack>\r\n }\r\n />\r\n\r\n <ReportFilterBar\r\n startDate={startDate}\r\n endDate={endDate}\r\n onStartChange={setStartDate}\r\n onEndChange={setEndDate}\r\n quickRange={quickRange}\r\n onQuickRangeChange={handleQuickRangeChange}\r\n showAgentSelect\r\n selectedAgents={selectedUsers}\r\n onAgentsChange={setSelectedUsers}\r\n setIsAllUsersSelected={setIsAllUsersSelected}\r\n showQueueSelect\r\n queues={queues}\r\n selectedQueues={selectedQueues}\r\n onQueuesChange={setSelectedQueues}\r\n showProcessSelect\r\n processes={processes}\r\n selectedProcess={process}\r\n onProcessChange={setProcess}\r\n extra={\r\n <AppButton\r\n startIcon={<RefreshIcon sx={{ fontSize: \"0.9rem !important\" }} />}\r\n disabled={loading}\r\n onClick={handleRefresh}\r\n sx={{ height: 32 }}\r\n >\r\n Refresh\r\n </AppButton>\r\n }\r\n />\r\n\r\n {error && <Alert severity=\"error\" sx={{ mx: 2.5, mt: 1.5 }} onClose={() => setError(\"\")}>{error}</Alert>}\r\n\r\n <Box sx={{ py: 2, px: 1, overflow: \"auto\", position: \"relative\" }}>\r\n {loading && (\r\n <Box sx={{ position: \"absolute\", top: 0, left: 0, right: 0, bottom: 0, background: \"rgba(240,244,248,0.7)\", display: \"flex\", alignItems: \"center\", justifyContent: \"center\", zIndex: 10 }}>\r\n <CircularProgress />\r\n </Box>\r\n )}\r\n\r\n <Paper elevation={0} sx={{ borderRadius: \"8px\", border: \"1px solid #e0e7ef\", overflow: \"hidden\", mb: 2 }}>\r\n <TableContainer>\r\n <Table size=\"small\" sx={{\r\n minWidth: 1400,\r\n \"& .MuiTableCell-root\": { fontSize: \"0.75rem\", borderBottom: \"1px solid #eef1f6\", py: 0.6, px: 1 },\r\n }}>\r\n <TableHead>\r\n <TableRow>\r\n {activeCols.map((col) => (\r\n <TableCell key={col.key} align={col.align || \"left\"} sx={headSx}>\r\n <TableSortLabel active={orderBy === col.key} direction={orderBy === col.key ? order : \"asc\"} onClick={() => handleSort(col.key)} sx={sortLabelSx}>\r\n {col.label}\r\n </TableSortLabel>\r\n </TableCell>\r\n ))}\r\n <TableCell sx={{ ...headSx, width: 48 }}>Detail</TableCell>\r\n </TableRow>\r\n </TableHead>\r\n <TableBody>\r\n {paged.map((row, idx) => (\r\n <TableRow key={idx} hover onClick={() => setSelectedAgent(row)} sx={{\r\n backgroundColor: \"#fff\",\r\n \"&:hover\": { backgroundColor: \"#f0f7f8\" },\r\n cursor: \"pointer\",\r\n }}>\r\n {activeCols.map((col) => (\r\n <TableCell key={col.key} align={col.align || \"left\"} sx={bodySx}>\r\n {renderCellValue(row, col)}\r\n </TableCell>\r\n ))}\r\n <TableCell sx={bodySx} align=\"center\">\r\n <IconButton size=\"small\" onClick={(e) => { e.stopPropagation(); setSelectedAgent(row); }} sx={{ color: C.blue }}>\r\n <VisibilityIcon sx={{ fontSize: 16 }} />\r\n </IconButton>\r\n </TableCell>\r\n </TableRow>\r\n ))}\r\n {paged.length === 0 && (\r\n <TableRow><TableCell colSpan={activeCols.length + 1} sx={{ textAlign: \"center\", py: 4, color: C.t3, fontSize: 13 }}>No data found</TableCell></TableRow>\r\n )}\r\n </TableBody>\r\n </Table>\r\n </TableContainer>\r\n\r\n <TablePagination\r\n component=\"div\" count={totalCount} page={page}\r\n onPageChange={handlePageChange} rowsPerPage={rowsPerPage}\r\n onRowsPerPageChange={(e) => { setRowsPerPage(parseInt(e.target.value, 10)); setPage(0); }}\r\n rowsPerPageOptions={[10, 15, 25, 50, 100]}\r\n sx={{ borderTop: \"1px solid #eef1f6\", \"& .MuiTablePagination-displayedRows\": { fontSize: \"0.73rem\" }, \"& .MuiTablePagination-selectLabel\": { fontSize: \"0.73rem\" } }}\r\n />\r\n </Paper>\r\n </Box>\r\n </Box>\r\n </LocalizationProvider>\r\n );\r\n}\r\n\r\nconst AgentPerformanceReport: React.FC = () => (\r\n <SDKProvider>\r\n <AgentPerformanceReportContent />\r\n </SDKProvider>\r\n);\r\n\r\nexport default AgentPerformanceReport;\r\n","import { useCallback, useState } from \"react\";\r\nimport axiosInstance from \"../../services/axios\";\r\nimport { END_POINT } from \"../../services/endPoint\";\r\nimport type { AgentPerfReportParams, AgentPerfReportResponse, AgentPerfRow, ReportData, ReportRequestPayload } from \"./types\";\r\n\r\nfunction fmtSecs(s: number): string {\r\n\tif (!s || s <= 0) return \"00:00:00\";\r\n\tconst h = Math.floor(s / 3600);\r\n\tconst m = Math.floor((s % 3600) / 60);\r\n\tconst sc = Math.floor(s % 60);\r\n\treturn [h, m, sc].map((x) => String(x).padStart(2, \"0\")).join(\":\");\r\n}\r\n\r\nexport function validateReportPayload(payload: Partial<ReportRequestPayload>): { isValid: boolean; error?: string } {\r\n\tif (!payload.startDate || !payload.startTime) return { isValid: false, error: \"Start date/time required\" };\r\n\tif (!payload.endDate || !payload.endTime) return { isValid: false, error: \"End date/time required\" };\r\n\tif (!payload.loginUsersOnly && !payload.agents) return { isValid: false, error: \"Select at least one agent\" };\r\n\treturn { isValid: true };\r\n}\r\n\r\n// Map a raw AgentPerfRow into the legacy ReportData shape the table renders.\r\nfunction mapAgentPerfRow(a: AgentPerfRow): ReportData {\r\n\treturn {\r\n\t\tagentDetails: { agentId: a.agentId, fullName: a.fullName, process: a.processName, queueNames: a.queueNames },\r\n\t\tcalls: { totalCalls: a.totalCalls, answered: a.answeredCalls, missed: a.missedCalls },\r\n\t\tinCalls: { total: a.inCalls },\r\n\t\toutCalls: { total: a.outCalls },\r\n\t\taverage: { holdTime: fmtSecs(a.holdTimeSeconds), wrapUp: fmtSecs(a.wrapupSeconds), aht: fmtSecs(a.ahtSeconds), ringing: \"00:00:00\", dialing: \"00:00:00\" },\r\n\t\tloginDetails: { loggedInDuration: fmtSecs(a.loginDurationSeconds), talkTime: fmtSecs(a.talkTimeSeconds), idleTime: fmtSecs(a.idleTimeSeconds) },\r\n\t\tbreaks: { shortBreak: fmtSecs(a.breakTimeSeconds), breakCount: a.breakCount, lunch: \"00:00:00\", tea: \"00:00:00\", training: \"00:00:00\", meeting: \"00:00:00\" },\r\n\t\tloginStats: { firstLogin: a.firstLoginTime || \"\", noOfLogins: 0 },\r\n\t\tadherence: { pct: a.adherencePct ?? null },\r\n\t};\r\n}\r\n\r\nexport async function getUserPerformanceReport(payload: ReportRequestPayload): Promise<ReportData[]> {\r\n\tconst params: AgentPerfReportParams = {\r\n\t\tstart_date: payload.startDate,\r\n\t\tend_date: payload.endDate,\r\n\t\tagent_id: payload.agents,\r\n\t\tqueue_id: payload.queueIds && payload.queueIds.length > 0 ? payload.queueIds : undefined,\r\n\t\t// Always send page + pageSize; callers that don't paginate get the full list.\r\n\t\tpage: payload.page ?? 1,\r\n\t\tpageSize: payload.pageSize ?? 500,\r\n\t\tsearch: payload.search,\r\n\t};\r\n\t// Use the combined endpoint, which honours page/pageSize/search.\r\n\tconst res = await axiosInstance.get<AgentPerfReportResponse>(\r\n\t\t`${END_POINT.AGENT_PERFORMANCE_REPORT}${buildQs(params)}`,\r\n\t);\r\n\tconst agentsPage: any = (res.data as any)?.agents;\r\n\tconst agents: AgentPerfRow[] = Array.isArray(agentsPage)\r\n\t\t? agentsPage\r\n\t\t: Array.isArray(agentsPage?.data)\r\n\t\t\t? agentsPage.data\r\n\t\t\t: [];\r\n\treturn agents.map(mapAgentPerfRow);\r\n}\r\n\r\n/**\r\n * Paginated variant — returns the mapped rows for the current page plus the\r\n * real total (so the table shows \"1–25 of N\").\r\n */\r\nexport async function getUserPerformanceReportPaged(\r\n\tpayload: ReportRequestPayload,\r\n): Promise<{ rows: ReportData[]; total: number }> {\r\n\tconst params: AgentPerfReportParams = {\r\n\t\tstart_date: payload.startDate,\r\n\t\tend_date: payload.endDate,\r\n\t\tagent_id: payload.agents,\r\n\t\tqueue_id: payload.queueIds && 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res = await axiosInstance.get<AgentPerfRow[]>(\r\n\t\t\t\t`${END_POINT.AGENT_PERFORMANCE_REPORT_AGENTS}${params}`,\r\n\t\t\t);\r\n\t\t\tsetAgents(Array.isArray(res.data) ? res.data : []);\r\n\t\t} catch (err: any) {\r\n\t\t\tsetError(err?.response?.data?.message || err?.message || \"Failed to fetch performance report\");\r\n\t\t\tsetAgents([]);\r\n\t\t} finally {\r\n\t\t\tsetLoading(false);\r\n\t\t}\r\n\t}, []);\r\n\r\n\tconst exportExcel = useCallback(async (params: AgentPerfReportParams) => {\r\n\t\tconst res = await axiosInstance.get(\r\n\t\t\t`${END_POINT.AGENT_PERFORMANCE_REPORT_EXPORT_EXCEL}${buildQs(params)}`,\r\n\t\t\t{ responseType: \"blob\" },\r\n\t\t);\r\n\t\tconst url = URL.createObjectURL(new Blob([res.data]));\r\n\t\tconst a = document.createElement(\"a\");\r\n\t\ta.href = url;\r\n\t\ta.download = `agent-performance-${params.start_date ?? \"export\"}.xlsx`;\r\n\t\ta.click();\r\n\t\tURL.revokeObjectURL(url);\r\n\t}, []);\r\n\r\n\treturn { agents, loading, error, setError, 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@@ -7,8 +7,9 @@ import {
7
7
  __spreadProps,
8
8
  __spreadValues,
9
9
  axios_default,
10
+ deepFindArray,
10
11
  useToast
11
- } from "./chunk-SMUMBV7O.mjs";
12
+ } from "./chunk-QFIM5H3V.mjs";
12
13
 
13
14
  // call-control-sdk/lib/pages/callHistory/index.tsx
14
15
  import { memo, useEffect, useState as useState2 } from "react";
@@ -47,16 +48,27 @@ import Phone from "@mui/icons-material/Phone";
47
48
  import { useState, useCallback } from "react";
48
49
  function useCallHistory() {
49
50
  const [calls, setCalls] = useState([]);
51
+ const [callsTotal, setCallsTotal] = useState(-1);
50
52
  const [missedCalls, setMissedCalls] = useState([]);
51
53
  const [loading, setLoading] = useState(false);
52
- const fetchCallHistory = useCallback(async () => {
53
- var _a;
54
+ const fetchCallHistory = useCallback(async (params) => {
55
+ var _a, _b;
54
56
  setLoading(true);
55
57
  try {
56
- const res = await axios_default.post(END_POINT.CALLS_HISTORY, {});
57
- setCalls(Array.isArray((_a = res.data) == null ? void 0 : _a.records) ? res.data.records : []);
58
+ const page = (_a = params == null ? void 0 : params.page) != null ? _a : 1;
59
+ const pageSize = (_b = params == null ? void 0 : params.pageSize) != null ? _b : 10;
60
+ const query = { page, pageSize };
61
+ if (params == null ? void 0 : params.search) query.search = params.search;
62
+ if (params == null ? void 0 : params.call_type) query.call_type = params.call_type;
63
+ const res = await axios_default.post(END_POINT.CALLS_HISTORY, {}, { params: query });
64
+ const records = deepFindArray(res.data, ["records"]);
65
+ const d = res.data;
66
+ const total = typeof (d == null ? void 0 : d.total) === "number" ? d.total : typeof (d == null ? void 0 : d.count) === "number" ? d.count : typeof (d == null ? void 0 : d.totalCount) === "number" ? d.totalCount : -1;
67
+ setCalls(records);
68
+ setCallsTotal(total >= 0 ? total : records.length < pageSize ? (page - 1) * pageSize + records.length : -1);
58
69
  } catch (e) {
59
70
  setCalls([]);
71
+ setCallsTotal(-1);
60
72
  } finally {
61
73
  setLoading(false);
62
74
  }
@@ -81,6 +93,7 @@ function useCallHistory() {
81
93
  }, []);
82
94
  return {
83
95
  calls,
96
+ callsTotal,
84
97
  missedCalls,
85
98
  loading,
86
99
  fetchCallHistory,
@@ -97,20 +110,30 @@ var CENTER_COLS = /* @__PURE__ */ new Set(["Type", "Recording", "Agent", "Detail
97
110
  var CallHistoryContent = memo(() => {
98
111
  const theme = useTheme();
99
112
  const { showToast } = useToast();
100
- const { calls, missedCalls, loading, fetchCallHistory, fetchMissedCalls, fetchRecording } = useCallHistory();
113
+ const { calls, callsTotal, missedCalls, loading, fetchCallHistory, fetchMissedCalls, fetchRecording } = useCallHistory();
101
114
  const [filter, setFilter] = useState2("ALL");
102
115
  const [search, setSearch] = useState2("");
103
116
  const [showMissedCalls, setShowMissedCalls] = useState2(false);
104
117
  const [page, setPage] = useState2(0);
105
118
  const [rowsPerPage, setRowsPerPage] = useState2(10);
119
+ const [debouncedSearch, setDebouncedSearch] = useState2("");
120
+ useEffect(() => {
121
+ const t = setTimeout(() => setDebouncedSearch(search.trim()), 400);
122
+ return () => clearTimeout(t);
123
+ }, [search]);
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  useEffect(() => {
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  if (showMissedCalls) {
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  fetchMissedCalls();
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  } else {
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- fetchCallHistory();
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+ fetchCallHistory({
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+ page: page + 1,
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+ pageSize: rowsPerPage,
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+ search: debouncedSearch || void 0,
132
+ call_type: filter === "ALL" ? void 0 : filter
133
+ });
111
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  }
112
- }, [showMissedCalls, fetchCallHistory, fetchMissedCalls]);
113
- const filteredCalls = calls.filter((c) => filter === "ALL" || c.call_type === filter).filter((c) => c.mobile_no.toLowerCase().includes(search.toLowerCase()));
135
+ }, [showMissedCalls, page, rowsPerPage, filter, debouncedSearch, fetchCallHistory, fetchMissedCalls]);
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+ const filteredCalls = calls;
114
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  const filteredMissedCalls = missedCalls.filter((c) => {
115
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  var _a;
116
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  return filter === "ALL" || ((_a = c.callType) == null ? void 0 : _a.toUpperCase()) === filter;
@@ -224,7 +247,7 @@ var CallHistoryContent = memo(() => {
224
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  },
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  col
226
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  )) }) }),
227
- /* @__PURE__ */ jsx(TableBody, { children: loading ? /* @__PURE__ */ jsx(TableRow, { children: /* @__PURE__ */ jsx(TableCell, { colSpan: 8, align: "center", sx: { py: 4 }, children: /* @__PURE__ */ jsx(CircularProgress, {}) }) }) : filteredCalls.length === 0 ? /* @__PURE__ */ jsx(TableRow, { children: /* @__PURE__ */ jsx(TableCell, { colSpan: 8, align: "center", sx: { py: 4, color: "#999", fontSize: "0.82rem" }, children: "No Records Found" }) }) : filteredCalls.slice(page * rowsPerPage, (page + 1) * rowsPerPage).map((row, i) => /* @__PURE__ */ jsx(
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+ /* @__PURE__ */ jsx(TableBody, { children: loading ? /* @__PURE__ */ jsx(TableRow, { children: /* @__PURE__ */ jsx(TableCell, { colSpan: 8, align: "center", sx: { py: 4 }, children: /* @__PURE__ */ jsx(CircularProgress, {}) }) }) : filteredCalls.length === 0 ? /* @__PURE__ */ jsx(TableRow, { children: /* @__PURE__ */ jsx(TableCell, { colSpan: 8, align: "center", sx: { py: 4, color: "#999", fontSize: "0.82rem" }, children: "No Records Found" }) }) : filteredCalls.map((row, i) => /* @__PURE__ */ jsx(
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  ExpandableRow,
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  {
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@@ -239,7 +262,7 @@ var CallHistoryContent = memo(() => {
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  TablePagination,
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  {
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  component: "div",
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- count: showMissedCalls ? filteredMissedCalls.length : filteredCalls.length,
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+ count: showMissedCalls ? filteredMissedCalls.length : callsTotal,
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  page,
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  rowsPerPage,
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  onPageChange: (_, p) => setPage(p),
@@ -247,7 +270,7 @@ var CallHistoryContent = memo(() => {
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  setRowsPerPage(parseInt(e.target.value, 10));
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  setPage(0);
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  },
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- rowsPerPageOptions: [10, 25, 50],
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+ rowsPerPageOptions: [10, 15, 25, 50, 100],
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  sx: { borderTop: "1px solid #e0e0e0" }
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  }
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  )
@@ -361,4 +384,4 @@ var callHistory_default = CallHistory;
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  export {
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  callHistory_default as default
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  };
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- //# sourceMappingURL=callHistory-O4GGP5S5.mjs.map
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+ //# sourceMappingURL=callHistory-EOG2ZTZP.mjs.map
@@ -0,0 +1 @@
1
+ {"version":3,"sources":["../call-control-sdk/lib/pages/callHistory/index.tsx","../call-control-sdk/lib/pages/callHistory/useCallHistory.ts"],"sourcesContent":["import React, { memo, useEffect, useState } from \"react\";\r\nimport {\r\n\tBox,\r\n\tTypography,\r\n\tTable,\r\n\tTableBody,\r\n\tTableCell,\r\n\tTableContainer,\r\n\tTableHead,\r\n\tTableRow,\r\n\tTablePagination,\r\n\tToggleButton,\r\n\tToggleButtonGroup,\r\n\tIconButton,\r\n\tCollapse,\r\n\tCircularProgress,\r\n\tChip,\r\n\tStack,\r\n\tSwitch,\r\n\tFormControlLabel,\r\n\tTooltip,\r\n\tInputAdornment,\r\n\tOutlinedInput,\r\n\tuseTheme,\r\n\tPaper,\r\n} from \"@mui/material\";\r\nimport KeyboardArrowDown from \"@mui/icons-material/KeyboardArrowDown\";\r\nimport PlayArrow from \"@mui/icons-material/PlayArrow\";\r\nimport ExpandLess from \"@mui/icons-material/ExpandLess\";\r\nimport Search from \"@mui/icons-material/Search\";\r\nimport Phone from \"@mui/icons-material/Phone\";\r\nimport { SDKProvider } from \"../../components/SDKProvider\";\r\nimport { SDKPageHeader } from \"../../components/SDKPageHeader\";\r\nimport { useToast } from \"../../services/toastMessage\";\r\nimport { useCallHistory } from \"./useCallHistory\";\r\nimport type { CallHistoryItem, MissedCallDetails, CallFilter } from \"./types\";\r\n\r\n// ──── Header cell columns ────────────────────────────────────────────────────\r\n\r\nconst CALL_HISTORY_COLS = [\"Call UID\", \"Mobile\", \"Type\", \"Start Time\", \"End Time\", \"Recording\", \"Agent\", \"Details\"] as const;\r\nconst MISSED_CALLS_COLS = [\"Agent ID\", \"Agent Name\", \"Mobile No\", \"Type\", \"Actions\"] as const;\r\nconst CENTER_COLS = new Set([\"Type\", \"Recording\", \"Agent\", \"Details\", \"Actions\"]);\r\n\r\n// ──── Main content (needs SDKProvider above it for useToast) ─────────────────\r\n\r\nconst CallHistoryContent = memo(() => {\r\n\tconst theme = useTheme();\r\n\tconst { showToast } = useToast();\r\n\tconst { calls, callsTotal, missedCalls, loading, fetchCallHistory, fetchMissedCalls, fetchRecording } =\r\n\t\tuseCallHistory();\r\n\r\n\tconst [filter, setFilter] = useState<CallFilter>(\"ALL\");\r\n\tconst [search, setSearch] = useState(\"\");\r\n\tconst [showMissedCalls, setShowMissedCalls] = useState(false);\r\n\tconst [page, setPage] = useState(0);\r\n\tconst [rowsPerPage, setRowsPerPage] = useState(10);\r\n\r\n\t// Debounced search (sent to the server for call history).\r\n\tconst [debouncedSearch, setDebouncedSearch] = useState(\"\");\r\n\tuseEffect(() => {\r\n\t\tconst t = setTimeout(() => setDebouncedSearch(search.trim()), 400);\r\n\t\treturn () => clearTimeout(t);\r\n\t}, [search]);\r\n\r\n\tuseEffect(() => {\r\n\t\tif (showMissedCalls) {\r\n\t\t\tfetchMissedCalls();\r\n\t\t} else {\r\n\t\t\t// Call history is paginated + searched + filtered server-side.\r\n\t\t\tfetchCallHistory({\r\n\t\t\t\tpage: page + 1,\r\n\t\t\t\tpageSize: rowsPerPage,\r\n\t\t\t\tsearch: debouncedSearch || undefined,\r\n\t\t\t\tcall_type: filter === \"ALL\" ? undefined : filter,\r\n\t\t\t});\r\n\t\t}\r\n\t}, [showMissedCalls, page, rowsPerPage, filter, debouncedSearch, fetchCallHistory, fetchMissedCalls]);\r\n\r\n\t// Call history is filtered/searched server-side, so render the rows as-is.\r\n\tconst filteredCalls = calls;\r\n\r\n\tconst filteredMissedCalls = missedCalls\r\n\t\t.filter((c) => filter === \"ALL\" || c.callType?.toUpperCase() === filter)\r\n\t\t.filter((c) => {\r\n\t\t\tconst q = search.toLowerCase();\r\n\t\t\treturn (\r\n\t\t\t\tc.agentId?.toLowerCase().includes(q) ||\r\n\t\t\t\tc.username?.toLowerCase().includes(q) ||\r\n\t\t\t\tc.mobileNumber?.toLowerCase().includes(q)\r\n\t\t\t);\r\n\t\t});\r\n\r\n\treturn (\r\n\t\t<Box>\r\n\t\t\t{/* PAGE HEADER */}\r\n\t\t\t<SDKPageHeader\r\n\t\t\t\ttitle=\"Call History\"\r\n\t\t\t\tactions={\r\n\t\t\t\t\t<OutlinedInput\r\n\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\tvalue={search}\r\n\t\t\t\t\t\tonChange={(e) => { setSearch(e.target.value); setPage(0); }}\r\n\t\t\t\t\t\tplaceholder=\"Search\"\r\n\t\t\t\t\t\tsx={{ width: 220, fontSize: \"0.82rem\", height: 36 }}\r\n\t\t\t\t\t\tendAdornment={\r\n\t\t\t\t\t\t\t<InputAdornment position=\"end\">\r\n\t\t\t\t\t\t\t\t<Search sx={{ fontSize: 18, color: \"#999\" }} />\r\n\t\t\t\t\t\t\t</InputAdornment>\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t/>\r\n\t\t\t\t}\r\n\t\t\t/>\r\n\r\n\t\t\t<Box py={1.5} px={2}>\r\n\t\t\t\t{/* FILTER BAR */}\r\n\t\t\t\t<Stack direction=\"row\" spacing={2} alignItems=\"center\" mb={2}>\r\n\t\t\t\t\t<FormControlLabel\r\n\t\t\t\t\t\tcontrol={\r\n\t\t\t\t\t\t\t<Switch\r\n\t\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t\t\tchecked={showMissedCalls}\r\n\t\t\t\t\t\t\t\tonChange={(_, checked) => { setShowMissedCalls(checked); setPage(0); }}\r\n\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t\tlabel={\r\n\t\t\t\t\t\t\t<Typography sx={{ fontSize: \"0.8rem\", color: \"#555\" }}>\r\n\t\t\t\t\t\t\t\tMissed Calls\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t\tsx={{ ml: 0 }}\r\n\t\t\t\t\t/>\r\n\t\t\t\t\t<ToggleButtonGroup\r\n\t\t\t\t\t\tvalue={filter}\r\n\t\t\t\t\t\texclusive\r\n\t\t\t\t\t\tonChange={(_, v) => { if (v) { setFilter(v); setPage(0); } }}\r\n\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\tsx={{\r\n\t\t\t\t\t\t\tborder: \"1px solid #ccc\",\r\n\t\t\t\t\t\t\tborderRadius: \"50px\",\r\n\t\t\t\t\t\t\toverflow: \"hidden\",\r\n\t\t\t\t\t\t\t\"& .MuiToggleButton-root\": {\r\n\t\t\t\t\t\t\t\tborder: \"none\",\r\n\t\t\t\t\t\t\t\tborderRight: \"1px solid #ccc\",\r\n\t\t\t\t\t\t\t\tcolor: \"#555\",\r\n\t\t\t\t\t\t\t\tfontWeight: 600,\r\n\t\t\t\t\t\t\t\ttextTransform: \"uppercase\",\r\n\t\t\t\t\t\t\t\tfontSize: \"0.72rem\",\r\n\t\t\t\t\t\t\t\tpx: 2,\r\n\t\t\t\t\t\t\t\tpy: 0.5,\r\n\t\t\t\t\t\t\t\tborderRadius: 0,\r\n\t\t\t\t\t\t\t\t\"&:last-of-type\": { borderRight: \"none\" },\r\n\t\t\t\t\t\t\t\t\"&.Mui-selected\": {\r\n\t\t\t\t\t\t\t\t\tbackgroundColor: theme.palette.primary.main,\r\n\t\t\t\t\t\t\t\t\tcolor: \"#fff\",\r\n\t\t\t\t\t\t\t\t\t\"&:hover\": { backgroundColor: theme.palette.primary.dark },\r\n\t\t\t\t\t\t\t\t},\r\n\t\t\t\t\t\t\t},\r\n\t\t\t\t\t\t}}\r\n\t\t\t\t\t>\r\n\t\t\t\t\t\t<ToggleButton value=\"ALL\">All</ToggleButton>\r\n\t\t\t\t\t\t<ToggleButton value=\"INCOMING\">Inbound</ToggleButton>\r\n\t\t\t\t\t\t<ToggleButton value=\"OUTGOING\">Outbound</ToggleButton>\r\n\t\t\t\t\t</ToggleButtonGroup>\r\n\t\t\t\t</Stack>\r\n\r\n\t\t\t\t{/* TABLE */}\r\n\t\t\t\t<TableContainer component={Paper} variant=\"outlined\" sx={{ display: 'flex', flexDirection: 'column' }}>\r\n\t\t\t\t <Box sx={{ overflowY: 'auto', maxHeight: 600 }}>\r\n\t\t\t\t\t<Table stickyHeader size=\"small\">\r\n\t\t\t\t\t\t{showMissedCalls ? (\r\n\t\t\t\t\t\t\t<>\r\n\t\t\t\t\t\t\t\t<TableHead>\r\n\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t{MISSED_CALLS_COLS.map((col) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell\r\n\t\t\t\t\t\t\t\t\t\t\t\tkey={col}\r\n\t\t\t\t\t\t\t\t\t\t\t\talign={CENTER_COLS.has(col) ? \"center\" : \"left\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\tsx={{ fontWeight: 600, backgroundColor: \"#f1f1f1\", fontSize: \"0.8rem\" }}\r\n\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t{col}\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t</TableHead>\r\n\t\t\t\t\t\t\t\t<TableBody>\r\n\t\t\t\t\t\t\t\t\t{loading ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={5} align=\"center\" sx={{ py: 4 }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<CircularProgress size={24} />\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : filteredMissedCalls.length === 0 ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={5} align=\"center\" sx={{ py: 4, color: \"#999\", fontSize: \"0.82rem\" }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\tNo Records Found\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t\t\t\tfilteredMissedCalls.slice(page * rowsPerPage, (page + 1) * rowsPerPage).map((row, i) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<MissedCallRow key={`${row.agentId}-${row.mobileNumber}-${i}`} row={row} />\r\n\t\t\t\t\t\t\t\t\t\t))\r\n\t\t\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t\t\t</TableBody>\r\n\t\t\t\t\t\t\t</>\r\n\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t<>\r\n\t\t\t\t\t\t\t\t<TableHead>\r\n\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t{CALL_HISTORY_COLS.map((col) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell\r\n\t\t\t\t\t\t\t\t\t\t\t\tkey={col}\r\n\t\t\t\t\t\t\t\t\t\t\t\talign={CENTER_COLS.has(col) ? \"center\" : \"left\"}\r\n\t\t\t\t\t\t\t\t\t\t\t\tsx={{ fontWeight: 600, backgroundColor: \"#f1f1f1\", fontSize: \"0.8rem\" }}\r\n\t\t\t\t\t\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t\t\t\t\t\t{col}\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t))}\r\n\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t</TableHead>\r\n\t\t\t\t\t\t\t\t<TableBody>\r\n\t\t\t\t\t\t\t\t\t{loading ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={8} align=\"center\" sx={{ py: 4 }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<CircularProgress />\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : filteredCalls.length === 0 ? (\r\n\t\t\t\t\t\t\t\t\t\t<TableRow>\r\n\t\t\t\t\t\t\t\t\t\t\t<TableCell colSpan={8} align=\"center\" sx={{ py: 4, color: \"#999\", fontSize: \"0.82rem\" }}>\r\n\t\t\t\t\t\t\t\t\t\t\t\tNo Records Found\r\n\t\t\t\t\t\t\t\t\t\t\t</TableCell>\r\n\t\t\t\t\t\t\t\t\t\t</TableRow>\r\n\t\t\t\t\t\t\t\t\t) : (\r\n\t\t\t\t\t\t\t\t\t\tfilteredCalls.map((row, i) => (\r\n\t\t\t\t\t\t\t\t\t\t\t<ExpandableRow\r\n\t\t\t\t\t\t\t\t\t\t\t\tkey={row.call_uuid}\r\n\t\t\t\t\t\t\t\t\t\t\t\trow={row}\r\n\t\t\t\t\t\t\t\t\t\t\t\tstriped={i % 2 === 0}\r\n\t\t\t\t\t\t\t\t\t\t\t\tfetchRecording={fetchRecording}\r\n\t\t\t\t\t\t\t\t\t\t\t\tonError={(msg) => showToast(msg, \"error\")}\r\n\t\t\t\t\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t\t\t\t\t))\r\n\t\t\t\t\t\t\t\t\t)}\r\n\t\t\t\t\t\t\t\t</TableBody>\r\n\t\t\t\t\t\t\t</>\r\n\t\t\t\t\t\t)}\r\n\t\t\t\t\t</Table>\r\n\t\t\t\t </Box>\r\n\t\t\t\t <TablePagination\r\n\t\t\t\t\t\tcomponent=\"div\"\r\n\t\t\t\t\t\tcount={showMissedCalls ? filteredMissedCalls.length : callsTotal}\r\n\t\t\t\t\t\tpage={page}\r\n\t\t\t\t\t\trowsPerPage={rowsPerPage}\r\n\t\t\t\t\t\tonPageChange={(_, p) => setPage(p)}\r\n\t\t\t\t\t\tonRowsPerPageChange={(e) => { setRowsPerPage(parseInt(e.target.value, 10)); setPage(0); }}\r\n\t\t\t\t\t\trowsPerPageOptions={[10, 15, 25, 50, 100]}\r\n\t\t\t\t\t\tsx={{ borderTop: '1px solid #e0e0e0' }}\r\n\t\t\t\t />\r\n\t\t\t\t</TableContainer>\r\n\t\t\t</Box>\r\n\t\t</Box>\r\n\t);\r\n});\r\n\r\nCallHistoryContent.displayName = \"CallHistoryContent\";\r\n\r\n// ──── Missed Call Row ─────────────────────────────────────────────────────────\r\n\r\nconst MissedCallRow = memo(({ row }: { row: MissedCallDetails }) => {\r\n\tconst theme = useTheme();\r\n\treturn (\r\n\t\t<TableRow hover>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\", color: theme.palette.primary.main }}>\r\n\t\t\t\t{row.agentId}\r\n\t\t\t</TableCell>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\" }}>{row.username}</TableCell>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\" }}>\r\n\t\t\t\t{row.mobileNumber} ({row.callCount})\r\n\t\t\t</TableCell>\r\n\t\t\t<TableCell sx={{ fontSize: \"0.82rem\", textTransform: \"uppercase\" }}>\r\n\t\t\t\t{row.callType}\r\n\t\t\t</TableCell>\r\n\t\t\t<TableCell align=\"center\">\r\n\t\t\t\t<Phone sx={{ color: \"#c0392b\", fontSize: 20, cursor: \"pointer\" }} />\r\n\t\t\t</TableCell>\r\n\t\t</TableRow>\r\n\t);\r\n});\r\n\r\nMissedCallRow.displayName = \"MissedCallRow\";\r\n\r\n// ──── Expandable Row ──────────────────────────────────────────────────────────\r\n\r\nfunction ExpandableRow({\r\n\trow,\r\n\tstriped,\r\n\tfetchRecording,\r\n\tonError,\r\n}: {\r\n\trow: CallHistoryItem;\r\n\tstriped: boolean;\r\n\tfetchRecording: (call_uuid: string) => Promise<Blob>;\r\n\tonError: (msg: string) => void;\r\n}) {\r\n\tconst [open, setOpen] = useState(false);\r\n\tconst [audioURL, setAudioURL] = useState<string | null>(null);\r\n\tconst [loadingAudio, setLoadingAudio] = useState(false);\r\n\r\n\tconst handlePlay = async () => {\r\n\t\tif (!row.recording.available) return;\r\n\t\tsetLoadingAudio(true);\r\n\t\ttry {\r\n\t\t\tconst blob = await fetchRecording(row.call_uuid);\r\n\t\t\tsetAudioURL(URL.createObjectURL(blob));\r\n\t\t} catch {\r\n\t\t\tonError(\"Recording not available\");\r\n\t\t} finally {\r\n\t\t\tsetLoadingAudio(false);\r\n\t\t}\r\n\t};\r\n\r\n\tconst bg = striped ? \"#fafafa\" : \"white\";\r\n\tconst cellSx = { fontSize: \"0.82rem\", backgroundColor: bg };\r\n\r\n\treturn (\r\n\t\t<>\r\n\t\t\t<TableRow hover>\r\n\t\t\t\t<TableCell sx={{ ...cellSx, maxWidth: 130 }}>\r\n\t\t\t\t\t<Tooltip title={row.call_uuid} arrow>\r\n\t\t\t\t\t\t<Typography\r\n\t\t\t\t\t\t\tnoWrap\r\n\t\t\t\t\t\t\tsx={{ fontSize: 13, maxWidth: 130, overflow: \"hidden\", textOverflow: \"ellipsis\" }}\r\n\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t{row.call_uuid}\r\n\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t</Tooltip>\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell sx={cellSx}>{row.mobile_no}</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t<Chip\r\n\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\tlabel={row.call_type}\r\n\t\t\t\t\t\tcolor={row.call_type === \"INCOMING\" ? \"success\" : \"primary\"}\r\n\t\t\t\t\t/>\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell sx={cellSx}>\r\n\t\t\t\t\t{new Date(row.start_time).toLocaleString()}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell sx={cellSx}>\r\n\t\t\t\t\t{row.end_time ? new Date(row.end_time).toLocaleString() : \"—\"}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t{row.recording.available ? (\r\n\t\t\t\t\t\t<IconButton\r\n\t\t\t\t\t\t\tcolor=\"primary\"\r\n\t\t\t\t\t\t\tonClick={handlePlay}\r\n\t\t\t\t\t\t\tdisabled={loadingAudio}\r\n\t\t\t\t\t\t\tsize=\"small\"\r\n\t\t\t\t\t\t>\r\n\t\t\t\t\t\t\t{loadingAudio ? <CircularProgress size={18} /> : <PlayArrow />}\r\n\t\t\t\t\t\t</IconButton>\r\n\t\t\t\t\t) : (\r\n\t\t\t\t\t\t<Chip size=\"small\" label=\"No File\" />\r\n\t\t\t\t\t)}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t{row.agent_id ?? \"—\"}\r\n\t\t\t\t</TableCell>\r\n\r\n\t\t\t\t<TableCell align=\"center\" sx={cellSx}>\r\n\t\t\t\t\t<IconButton onClick={() => setOpen((o) => !o)} size=\"small\">\r\n\t\t\t\t\t\t{open ? <ExpandLess /> : <KeyboardArrowDown />}\r\n\t\t\t\t\t</IconButton>\r\n\t\t\t\t</TableCell>\r\n\t\t\t</TableRow>\r\n\r\n\t\t\t{/* Audio player row */}\r\n\t\t\t{audioURL && (\r\n\t\t\t\t<TableRow>\r\n\t\t\t\t\t<TableCell colSpan={8} sx={{ p: 0 }}>\r\n\t\t\t\t\t\t<Box p={2}>\r\n\t\t\t\t\t\t\t<audio\r\n\t\t\t\t\t\t\t\tcontrols\r\n\t\t\t\t\t\t\t\tautoPlay\r\n\t\t\t\t\t\t\t\tsrc={audioURL}\r\n\t\t\t\t\t\t\t\tonEnded={() => {\r\n\t\t\t\t\t\t\t\t\tURL.revokeObjectURL(audioURL);\r\n\t\t\t\t\t\t\t\t\tsetAudioURL(null);\r\n\t\t\t\t\t\t\t\t}}\r\n\t\t\t\t\t\t\t\tstyle={{ width: \"100%\" }}\r\n\t\t\t\t\t\t\t/>\r\n\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t</TableCell>\r\n\t\t\t\t</TableRow>\r\n\t\t\t)}\r\n\r\n\t\t\t{/* Details collapse row */}\r\n\t\t\t<TableRow>\r\n\t\t\t\t<TableCell colSpan={8} sx={{ p: 0 }}>\r\n\t\t\t\t\t<Collapse in={open} unmountOnExit>\r\n\t\t\t\t\t\t<Box p={2} bgcolor=\"#f9fafc\" borderTop=\"1px solid #eee\">\r\n\t\t\t\t\t\t\t<Typography fontWeight={600} fontSize=\"0.85rem\" mb={0.5}>\r\n\t\t\t\t\t\t\t\tCall Details\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t<Typography variant=\"body2\" fontSize=\"0.82rem\">\r\n\t\t\t\t\t\t\t\tCall UID: {row.call_uuid}\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t\t<Typography variant=\"body2\" fontSize=\"0.82rem\">\r\n\t\t\t\t\t\t\t\tAgent: {row.agent_id ?? \"Unassigned\"}\r\n\t\t\t\t\t\t\t</Typography>\r\n\t\t\t\t\t\t</Box>\r\n\t\t\t\t\t</Collapse>\r\n\t\t\t\t</TableCell>\r\n\t\t\t</TableRow>\r\n\t\t</>\r\n\t);\r\n}\r\n\r\n// ──── Default Export — wraps with SDKProvider for toast context ───────────────\r\n\r\nconst CallHistory: React.FC = () => (\r\n\t<SDKProvider>\r\n\t\t<CallHistoryContent />\r\n\t</SDKProvider>\r\n);\r\n\r\nexport default CallHistory;\r\n","import { useState, useCallback } from \"react\";\r\nimport axiosInstance, { deepFindArray } from \"../../services/axios\";\r\nimport { END_POINT } from \"../../services/endPoint\";\r\nimport type { CallHistoryItem, MissedCallDetails } from \"./types\";\r\n\r\nexport interface CallHistoryParams {\r\n\tpage?: number;\r\n\tpageSize?: number;\r\n\tsearch?: string;\r\n\tcall_type?: \"INCOMING\" | \"OUTGOING\";\r\n}\r\n\r\nexport function useCallHistory() {\r\n\tconst [calls, setCalls] = useState<CallHistoryItem[]>([]);\r\n\t// Real total (server returns { ..., total }).\r\n\tconst [callsTotal, setCallsTotal] = useState(-1);\r\n\tconst [missedCalls, setMissedCalls] = useState<MissedCallDetails[]>([]);\r\n\tconst [loading, setLoading] = useState(false);\r\n\r\n\tconst fetchCallHistory = useCallback(async (params?: CallHistoryParams) => {\r\n\t\tsetLoading(true);\r\n\t\ttry {\r\n\t\t\tconst page = params?.page ?? 1;\r\n\t\t\tconst pageSize = params?.pageSize ?? 10;\r\n\t\t\t// POST with query params: page (1-indexed), pageSize, search, call_type.\r\n\t\t\tconst query: Record<string, unknown> = { page, pageSize };\r\n\t\t\tif (params?.search) query.search = params.search;\r\n\t\t\tif (params?.call_type) query.call_type = params.call_type;\r\n\t\t\tconst res = await axiosInstance.post(END_POINT.CALLS_HISTORY, {}, { params: query });\r\n\t\t\t// Find the records array wherever it sits (flat array, { records }, { data: [...] }, ...).\r\n\t\t\tconst records = deepFindArray<CallHistoryItem>(res.data, [\"records\"]);\r\n\t\t\tconst d: any = res.data;\r\n\t\t\tconst total =\r\n\t\t\t\ttypeof d?.total === \"number\" ? d.total\r\n\t\t\t\t: typeof d?.count === \"number\" ? d.count\r\n\t\t\t\t: typeof d?.totalCount === \"number\" ? d.totalCount\r\n\t\t\t\t: -1;\r\n\t\t\tsetCalls(records);\r\n\t\t\tsetCallsTotal(total >= 0 ? total : records.length < pageSize ? (page - 1) * pageSize + records.length : -1);\r\n\t\t} catch {\r\n\t\t\tsetCalls([]);\r\n\t\t\tsetCallsTotal(-1);\r\n\t\t} finally {\r\n\t\t\tsetLoading(false);\r\n\t\t}\r\n\t}, []);\r\n\r\n\tconst fetchMissedCalls = useCallback(async () => {\r\n\t\tsetLoading(true);\r\n\t\ttry {\r\n\t\t\tconst res = await axiosInstance.get(END_POINT.MISSED_CALLS);\r\n\t\t\tsetMissedCalls(Array.isArray(res.data?.data) ? res.data.data : []);\r\n\t\t} catch {\r\n\t\t\tsetMissedCalls([]);\r\n\t\t} finally {\r\n\t\t\tsetLoading(false);\r\n\t\t}\r\n\t}, []);\r\n\r\n\tconst fetchRecording = useCallback(async (call_uuid: string): Promise<Blob> => {\r\n\t\tconst res = await axiosInstance.get(END_POINT.RECORDING_BY_CALL(call_uuid), {\r\n\t\t\tresponseType: \"blob\",\r\n\t\t});\r\n\t\treturn res.data;\r\n\t}, []);\r\n\r\n\treturn 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