ahs-cti 1.0.0-beta.4 → 1.0.0-beta.8

package/dist/{callHistory-OGSCDW6R.mjs → callHistory-PXOLKKTN.mjs}

@@ -5,7 +5,7 @@ import {
   __spreadValues,
   axios_default,
   useToast
-} from "./chunk-LIXUDT6G.mjs";
+} from "./chunk-42ZBEDKM.mjs";
 
 // call-control-sdk/lib/pages/callHistory/index.tsx
 import { memo, useEffect, useState as useState2 } from "react";
@@ -336,4 +336,4 @@ var callHistory_default = CallHistory;
 export {
   callHistory_default as default
 };
-//# sourceMappingURL=callHistory-OGSCDW6R.mjs.map
+//# sourceMappingURL=callHistory-PXOLKKTN.mjs.map

package/dist/{chunk-LIXUDT6G.mjs → chunk-42ZBEDKM.mjs}

@@ -910,4 +910,4 @@ export {
   useToast,
   SDKProvider
 };
-//# sourceMappingURL=chunk-LIXUDT6G.mjs.map
+//# sourceMappingURL=chunk-42ZBEDKM.mjs.map

package/dist/chunk-42ZBEDKM.mjs.map

@@ -0,0 +1 @@
+{"version":3,"sources":["../call-control-sdk/lib/permissions/sdk-constants.ts","../call-control-sdk/lib/hooks/sdk-state.ts","../call-control-sdk/lib/utils/storage.ts","../call-control-sdk/lib/services/toastMessage.tsx","../call-control-sdk/lib/components/SDKProvider.tsx","../call-control-sdk/lib/services/endPoint.ts","../call-control-sdk/lib/services/axios.ts"],"sourcesContent":["/**\r\n * SDK Permission Constants\r\n *\r\n * Defines permission codes for call control features.\r\n * These codes match the 'items' in the backend entitlements response.\r\n */\r\n\r\nexport const SDK_WILDCARD = \"*\" as const;\r\n\r\n/** Menu entitlement codes from userInfo.entitlements.menus */\r\nexport const SDK_MENU_CODES = {\r\n  WILDCARD: SDK_WILDCARD,\r\n  CALL_HISTORY: \"call_history\",\r\n} as const;\r\n\r\nexport const SDK_PERMISSIONS = {\r\n  WILDCARD: SDK_WILDCARD,\r\n  // main object key constants\r\n\r\n  CALLS: \"calls\",\r\n  CALL_TRANSFER: \"call_transfer\",\r\n  CALL_CONFERENCE: \"call_conference\",\r\n\r\n  // in each object has items list of objects\r\n\r\n  CALL_INBOUND: \"call_inbound\",\r\n  CALL_OUTBOUND: \"call_outbound\",\r\n\r\n  CONFERENCE: \"call_conference\",\r\n\r\n  TRANSFER_BLIND: \"call_transfer_blind\",\r\n  TRANSFER_ATTENDED: \"call_transfer_attended\",\r\n  TRANSFER_WARM: \"call_transfer_warm\",\r\n} as const;\r\n","import { getSession, removeSession, setSession } from \"@react-solutions/vault\";\r\nimport type {\r\n  SDKState,\r\n  CallData,\r\n  ConferenceLineTypes,\r\n  SDKConfig,\r\n  InitSDKRes,\r\n  URLConfig,\r\n  ConsultInfo,\r\n} from \"../../types\";\r\nimport { STORAGE_KEY } from \"../utils/storage\";\r\nimport {\r\n  SDK_PERMISSIONS,\r\n  type SDKEntitlements,\r\n  type ControlsFromPermissions,\r\n  SDK_MENU_CODES,\r\n} from \"../permissions\";\r\n\r\nclass SDKStateManager {\r\n  private state: SDKState;\r\n  private listeners: Array<() => void> = [];\r\n  private readonly STORAGE_KEY = STORAGE_KEY;\r\n\r\n  private apiKey: string | undefined;\r\n  private tenantId: string | undefined;\r\n\r\n  constructor() {\r\n    this.state = this.getInitialState();\r\n    this.loadFromStorage();\r\n  }\r\n\r\n  private getInitialState(): SDKState {\r\n    return {\r\n      authorization: undefined,\r\n      process: null,\r\n      agentId: \"\",\r\n      openConferenceDialog: false,\r\n      openCallTransferDialog: false,\r\n      isInitialized: false,\r\n      sdkConfig: {\r\n        disableEndCallButton: false,\r\n        disabledDialButton: false,\r\n        disabledMoreOptionsButton: false,\r\n        enableSmsServices: false,\r\n        enableQueueName: false,\r\n        disableCallTransferButton: false,\r\n        disableBlindTransfer: false,\r\n        disableAttendedTransfer: false,\r\n        disableWarmTransfer: false,\r\n        isDraggable: true,\r\n        disableSoftPhone: false,\r\n        disableConferenceButton: false,\r\n        disableHoldButton: false,\r\n        disableMuteButton: false,\r\n        disabled: {},\r\n        enabled: {},\r\n        outlined: {},\r\n      },\r\n      urlConfig: {\r\n        baseURL: \"\",\r\n        iframeURL: \"\",\r\n        iframeAPIURL: \"\",\r\n        webSocketURL: \"\",\r\n        coreBaseURL: \"\",\r\n        id: \"\",\r\n        password: \"\",\r\n      },\r\n      callStartTime: null,\r\n      controlPanelPosition: { x: 10, y: 10 },\r\n      iframePosition: {\r\n        x: window.screen?.availWidth - 460,\r\n        y: window.screen?.height - 580,\r\n      },\r\n      callData: {\r\n        agent_id: -1,\r\n        queue_name: \"\",\r\n        hold: 0,\r\n        mute: 0,\r\n        status: \"\",\r\n        type: \"\",\r\n        event_time: \"\",\r\n        phone_number: \"\",\r\n      },\r\n      conferenceLine: [\r\n        {\r\n          line: 1,\r\n          status: \"IDLE\",\r\n          type: \"\",\r\n          phone: \"\",\r\n          isMute: false,\r\n          isHold: false,\r\n          isCallStart: false,\r\n          isMergeCall: false,\r\n        },\r\n        {\r\n          line: 2,\r\n          status: \"IDLE\",\r\n          type: \"\",\r\n          phone: \"\",\r\n          isMute: false,\r\n          isHold: false,\r\n          isCallStart: false,\r\n          isMergeCall: false,\r\n        },\r\n        {\r\n          line: 3,\r\n          status: \"IDLE\",\r\n          type: \"\",\r\n          phone: \"\",\r\n          isMute: false,\r\n          isHold: false,\r\n          isCallStart: false,\r\n          isMergeCall: false,\r\n        },\r\n        {\r\n          line: 4,\r\n          status: \"IDLE\",\r\n          type: \"\",\r\n          phone: \"\",\r\n          isMute: false,\r\n          isHold: false,\r\n          isCallStart: false,\r\n          isMergeCall: false,\r\n        },\r\n        {\r\n          line: 5,\r\n          status: \"IDLE\",\r\n          type: \"\",\r\n          phone: \"\",\r\n          isMute: false,\r\n          isHold: false,\r\n          isCallStart: false,\r\n          isMergeCall: false,\r\n        },\r\n      ],\r\n      hold: 0,\r\n      mute: 0,\r\n      agentStatus: \"\",\r\n      sdk: null,\r\n      isPermissionsLoaded: false,\r\n      userPermissions: null,\r\n      menuEntitlements: null,\r\n      consultInfo: null,\r\n    };\r\n  }\r\n\r\n  private loadFromStorage(): void {\r\n    try {\r\n      const stored = <SDKState>getSession(this.STORAGE_KEY);\r\n      if (stored) {\r\n        const parsedState = stored;\r\n        this.state = {\r\n          ...this.state,\r\n          agentId: parsedState.agentId || \"\",\r\n          authorization: parsedState.authorization || undefined,\r\n          process: parsedState.process || null,\r\n          openConferenceDialog: parsedState?.openConferenceDialog || false,\r\n          openCallTransferDialog: parsedState?.openCallTransferDialog || false,\r\n          isInitialized: parsedState.isInitialized || false,\r\n          sdkConfig: parsedState.sdkConfig || {\r\n            disableEndCallButton: false,\r\n            disabledMoreOptionsButton: false,\r\n            enableSmsServices: false,\r\n            enableQueueName: false,\r\n            disabledDialButton: false,\r\n            disableCallTransferButton: false,\r\n            disableBlindTransfer: false,\r\n            disableAttendedTransfer: false,\r\n            disableWarmTransfer: false,\r\n            isDraggable: true,\r\n            disableSoftPhone: false,\r\n            disableConferenceButton: false,\r\n            disableHoldButton: false,\r\n            disableMuteButton: false,\r\n            disabled: {},\r\n            enabled: {},\r\n            outlined: {},\r\n          },\r\n          urlConfig: parsedState.urlConfig || {\r\n            id: \"\",\r\n            baseURL: \"\",\r\n            iframeURL: \"\",\r\n            iframeAPIURL: \"\",\r\n            webSocketURL: \"\",\r\n            coreBaseURL: \"\",\r\n            password: \"\",\r\n          },\r\n          callStartTime: parsedState.callStartTime || null,\r\n          controlPanelPosition: parsedState.controlPanelPosition || {\r\n            x: 10,\r\n            y: 10,\r\n          },\r\n          iframePosition: parsedState.iframePosition || {\r\n            x: window.screen?.availWidth - 460,\r\n            y: window.screen?.height - 580,\r\n          },\r\n          callData: parsedState.callData || {\r\n            mobileNumber: \"\",\r\n            callReferenceId: \"\",\r\n            agent_id: \"\",\r\n            status: \"\",\r\n            type: \"\",\r\n            event_time: \"\",\r\n            phone_number: \"\",\r\n          },\r\n          conferenceLine:\r\n            parsedState.conferenceLine &&\r\n            Array.isArray(parsedState.conferenceLine) &&\r\n            parsedState.conferenceLine.length > 0\r\n              ? parsedState.conferenceLine\r\n              : this.state.conferenceLine,\r\n          agentStatus: parsedState.agentStatus,\r\n          sdk: parsedState.sdk || null,\r\n          isPermissionsLoaded: parsedState.isPermissionsLoaded || false,\r\n          userPermissions: parsedState.userPermissions || null,\r\n          menuEntitlements: parsedState.menuEntitlements || null,\r\n        };\r\n      }\r\n    } catch (error) {\r\n      console.warn(\"Failed to load SDK state:\", error);\r\n    }\r\n  }\r\n\r\n  private saveToStorage(): void {\r\n    try {\r\n      const persistentState = {\r\n        agentId: this.state.agentId,\r\n        authorization: this.state.authorization,\r\n        process: this.state.process,\r\n        isInitialized: this.state.isInitialized,\r\n        openConferenceDialog: this.state.openConferenceDialog,\r\n        openCallTransferDialog: this.state.openCallTransferDialog,\r\n        sdkConfig: this.state.sdkConfig,\r\n        urlConfig: this.state.urlConfig,\r\n        callStartTime: this.state.callStartTime,\r\n        controlPanelPosition: this.state.controlPanelPosition,\r\n        iframePosition: this.state.iframePosition,\r\n        callData: this.state.callData,\r\n        conferenceLine: this.state.conferenceLine,\r\n        agentStatus: this.state.agentStatus,\r\n        sdk: this.state.sdk,\r\n        isPermissionsLoaded: this.state.isPermissionsLoaded,\r\n        userPermissions: this.state.userPermissions,\r\n        menuEntitlements: this.state.menuEntitlements,\r\n      };\r\n      setSession(this.STORAGE_KEY, persistentState);\r\n    } catch (error) {\r\n      console.warn(\"Failed to save SDK state:\", error);\r\n    }\r\n  }\r\n\r\n  private notifyListeners(): void {\r\n    this.listeners.forEach((listener) => listener());\r\n  }\r\n\r\n  private validateCredentials(apiKey: string, tenantId: string): void {\r\n    if (!apiKey || typeof apiKey !== \"string\" || apiKey.trim().length === 0) {\r\n      throw new Error(\"API key not available\");\r\n    }\r\n    if (\r\n      !tenantId ||\r\n      typeof tenantId !== \"string\" ||\r\n      tenantId.trim().length === 0\r\n    ) {\r\n      throw new Error(\"Tenant ID not available\");\r\n    }\r\n    this.apiKey = apiKey.trim();\r\n    this.tenantId = tenantId.trim();\r\n  }\r\n\r\n  public initialize(\r\n    apiKey: string,\r\n    tenantId: string,\r\n    agentId: string,\r\n    urlConfig?: URLConfig,\r\n    initResult?: InitSDKRes,\r\n    sdkConfig?: SDKConfig,\r\n  ): void {\r\n    this.validateCredentials(apiKey, tenantId);\r\n    if (\r\n      !agentId ||\r\n      typeof agentId !== \"string\" ||\r\n      agentId.trim().length === 0\r\n    ) {\r\n      throw new Error(\"Agent ID not available\");\r\n    } else {\r\n      this.state.agentId = agentId;\r\n      this.state.openConferenceDialog = false;\r\n      this.state.openCallTransferDialog = false;\r\n      this.state.authorization = initResult;\r\n      this.state.sdkConfig = {\r\n        disableEndCallButton: false,\r\n        disabledDialButton: false,\r\n        disabledMoreOptionsButton: false,\r\n        enableQueueName: false,\r\n        disableCallTransferButton: false,\r\n        disableBlindTransfer: false,\r\n        disableAttendedTransfer: false,\r\n        disableWarmTransfer: false,\r\n        isDraggable: true,\r\n        disableSoftPhone: false,\r\n        disableConferenceButton: false,\r\n        disableHoldButton: false,\r\n        disableMuteButton: false,\r\n        disabled: {},\r\n        enabled: {},\r\n        outlined: {},\r\n        ...sdkConfig,\r\n        ...initResult?.callControls,\r\n      };\r\n      this.state.urlConfig = {\r\n        baseURL: urlConfig?.baseURL || \"\",\r\n        iframeURL: urlConfig?.iframeURL || \"\",\r\n        iframeAPIURL: urlConfig?.iframeAPIURL || \"\",\r\n        webSocketURL: urlConfig?.webSocketURL || \"\",\r\n        coreBaseURL: urlConfig?.coreBaseURL || \"\",\r\n        id: initResult?.userInfo?.id ? String(initResult.userInfo.id) : \"\",\r\n        password: urlConfig?.password || \"\",\r\n      };\r\n      this.state.isInitialized = true;\r\n      this.saveToStorage();\r\n      this.notifyListeners();\r\n    }\r\n  }\r\n\r\n  public getState(): SDKState {\r\n    return { ...this.state };\r\n  }\r\n\r\n  public getCredentials(): {\r\n    apiKey: string | undefined;\r\n    tenantId: string | undefined;\r\n  } {\r\n    return { apiKey: this.apiKey, tenantId: this.tenantId };\r\n  }\r\n  public getSdkAuthToken(): string | undefined {\r\n    return this.state.authorization?.accessToken;\r\n  }\r\n\r\n  public subscribe(listener: () => void): () => void {\r\n    this.listeners.push(listener);\r\n    return () => {\r\n      const index = this.listeners.indexOf(listener);\r\n      if (index > -1) {\r\n        this.listeners.splice(index, 1);\r\n      }\r\n    };\r\n  }\r\n\r\n  // public setHolding(isHolding: boolean): void {\r\n  // \tthis.state.isHolding = isHolding;\r\n  // \tthis.saveToStorage();\r\n  // \tthis.notifyListeners();\r\n  // }\r\n\r\n  // public setMuted(isMuted: boolean): void {\r\n  // \tthis.state.isMuted = isMuted;\r\n  // \tthis.saveToStorage();\r\n  // \tthis.notifyListeners();\r\n  // }\r\n\r\n  public setProcess(process: {\r\n    process_id: number;\r\n    process_name: string;\r\n  }): void {\r\n    this.state.process = process;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setControlPanelPosition(position: { x: number; y: number }): void {\r\n    this.state.controlPanelPosition = position;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setIframePosition(position: { x: number; y: number }): void {\r\n    this.state.iframePosition = position;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public startCall(): void {\r\n    this.state.callStartTime = Date.now();\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public endCall(): void {\r\n    this.state.callStartTime = null;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setInitCheck(): void {\r\n    this.state.isInitialized = false;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setOpenConferenceDialog(open: boolean): void {\r\n    this.state.openConferenceDialog = open;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setOpenCallTransferDialog(open: boolean): void {\r\n    this.state.openCallTransferDialog = open;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setConsultInfo(info: ConsultInfo | null): void {\r\n    this.state.consultInfo = info;\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setAgentStatus(status: string): void {\r\n    this.state.agentStatus = status;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public updateCallData(data: Partial<CallData>): void {\r\n    this.state.callData = { ...this.state.callData, ...data };\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public updateConferenceData(data: ConferenceLineTypes[]): void {\r\n    this.state.conferenceLine = [...data];\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public setConferenceLine(line: ConferenceLineTypes): void {\r\n    if (\r\n      !this.state.conferenceLine ||\r\n      !Array.isArray(this.state.conferenceLine)\r\n    ) {\r\n      this.state.conferenceLine = this.getInitialState().conferenceLine;\r\n    }\r\n\r\n    const conferenceLineData = this.state.conferenceLine?.map(\r\n      (each: ConferenceLineTypes) => {\r\n        if (each.line === line.line) {\r\n          return line;\r\n        }\r\n        return each;\r\n      },\r\n    );\r\n    this.state.conferenceLine = conferenceLineData;\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public resetConferenceLines(): void {\r\n    this.state.conferenceLine = [\r\n      {\r\n        line: 1,\r\n        status: \"IDLE\",\r\n        type: \"\",\r\n        phone: \"\",\r\n        isMute: false,\r\n        isHold: false,\r\n        isCallStart: false,\r\n        isMergeCall: false,\r\n      },\r\n      {\r\n        line: 2,\r\n        status: \"IDLE\",\r\n        type: \"\",\r\n        phone: \"\",\r\n        isMute: false,\r\n        isHold: false,\r\n        isCallStart: false,\r\n        isMergeCall: false,\r\n      },\r\n      {\r\n        line: 3,\r\n        status: \"IDLE\",\r\n        type: \"\",\r\n        phone: \"\",\r\n        isMute: false,\r\n        isHold: false,\r\n        isCallStart: false,\r\n        isMergeCall: false,\r\n      },\r\n      {\r\n        line: 4,\r\n        status: \"IDLE\",\r\n        type: \"\",\r\n        phone: \"\",\r\n        isMute: false,\r\n        isHold: false,\r\n        isCallStart: false,\r\n        isMergeCall: false,\r\n      },\r\n      {\r\n        line: 5,\r\n        status: \"IDLE\",\r\n        type: \"\",\r\n        phone: \"\",\r\n        isMute: false,\r\n        isHold: false,\r\n        isCallStart: false,\r\n        isMergeCall: false,\r\n      },\r\n    ];\r\n\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  public clearStorageAndReset(): void {\r\n    try {\r\n      removeSession(this.STORAGE_KEY);\r\n      this.state = this.getInitialState();\r\n      this.notifyListeners();\r\n    } catch (error) {\r\n      console.warn(\"Failed to clear:\", error);\r\n    }\r\n  }\r\n\r\n  public getConferenceLines(): ConferenceLineTypes[] {\r\n    return this.state.conferenceLine || [];\r\n  }\r\n\r\n  /**\r\n   * Update SDK config with permission-based controls.\r\n   * Merges the provided controls with existing config.\r\n   */\r\n  public updateSDKConfigFromPermissions(\r\n    permissionControls: Partial<SDKConfig>,\r\n  ): void {\r\n    this.state.sdkConfig = {\r\n      ...this.state.sdkConfig,\r\n      ...permissionControls,\r\n    };\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  /**\r\n   * Revert call consult controls back to the base permission-derived values.\r\n   * Called when a CALL_STATE event arrives without call_consult_controls.\r\n   */\r\n  public resetConsultControls(): void {\r\n    const base = this.getControlsConfig();\r\n    this.state.sdkConfig = {\r\n      ...this.state.sdkConfig,\r\n      disableEndCallButton: base.disableEndCallButton,\r\n      disableCallTransferButton: base.disableCallTransferButton,\r\n      disableConferenceButton: base.disableConferenceButton,\r\n      disableHoldButton: base.disableHoldButton,\r\n      disableMuteButton: base.disableMuteButton,\r\n    };\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  // ============ Entitlement Logic (Ported from SDKPermissionManager) ============\r\n\r\n  /**\r\n   * Set user information (entitlements) from login response\r\n   */\r\n  public setSDKPermissions(userInfo: any): void {\r\n    if (!userInfo) return;\r\n\r\n    // In a real scenario, this would come from userInfo.entitlements?.sdk\r\n    // For now, we use the structured format expected by the SDK\r\n\r\n    const sdk: SDKEntitlements = userInfo.entitlements?.sdk;\r\n    const sdkPermissions = Array.isArray(userInfo.permissions) ? userInfo.permissions : null;\r\n    const sdkMenus = Array.isArray(userInfo.entitlements?.menus)\r\n      ? userInfo.entitlements.menus\r\n      : null;\r\n\r\n    // const sdkMenus:any[] = [\r\n    //   {\r\n    //     \"code\": SDK_MENU_CODES.WILDCARD,\r\n    //     \"name\": \"Role Management\",\r\n    //     \"enabled\": true\r\n    //   },\r\n    //   // {\r\n    //   //   \"code\": SDK_MENU_CODES.CALL_HISTORY,\r\n    //   //   \"name\": \"Role Management\",\r\n    //   //   \"enabled\": true\r\n    //   // }\r\n    // ]\r\n\r\n    // const sdk: SDKEntitlements = {\r\n    //   calls: {\r\n    //     enabled: true,\r\n    //     items: [\r\n    //       {\r\n    //         code: SDK_PERMISSIONS.CALL_OUTBOUND,\r\n    //         enabled: true,\r\n    //       },\r\n    //       {\r\n    //         code: SDK_PERMISSIONS.CALL_INBOUND,\r\n    //         enabled: true,\r\n    //       },\r\n    //     ],\r\n    //   },\r\n    //   call_transfer: {\r\n    //     enabled: true,\r\n    //     items: [\r\n    //       {\r\n    //         code: SDK_PERMISSIONS.TRANSFER_BLIND,\r\n    //         enabled: true,\r\n    //       },\r\n    //       {\r\n    //         code: SDK_PERMISSIONS.TRANSFER_ATTENDED,\r\n    //         enabled: true,\r\n    //       },\r\n    //       {\r\n    //         code: SDK_PERMISSIONS.TRANSFER_WARM,\r\n    //         enabled: true,\r\n    //       },\r\n    //     ],\r\n    //   },\r\n    //   call_conference: {\r\n    //     enabled: true,\r\n    //     items: [\r\n    //       {\r\n    //         code: SDK_PERMISSIONS.CONFERENCE,\r\n    //         enabled: true,\r\n    //       },\r\n    //     ],\r\n    //   },\r\n    // };\r\n\r\n    this.state.sdk = sdk;\r\n    this.state.userPermissions = sdkPermissions\r\n    this.state.menuEntitlements = sdkMenus\r\n    this.state.isPermissionsLoaded = true;\r\n\r\n    // Automatically update SDK config based on these new entitlements\r\n    const permissionControls = this.getControlsConfig();\r\n    this.updateSDKConfigFromPermissions(permissionControls);\r\n\r\n    this.saveToStorage();\r\n    this.notifyListeners();\r\n  }\r\n\r\n  /**\r\n   * Check if a bit is enabled in entitlements\r\n   */\r\n  public isBitEnabled(\r\n    category: keyof SDKEntitlements,\r\n    bitCode: string,\r\n  ): boolean {\r\n    const sdk = this.state.sdk;\r\n    if (!sdk) return false;\r\n\r\n    const categoryEntitlement = sdk[category];\r\n    if (!categoryEntitlement) return false;\r\n    if (!categoryEntitlement.enabled) return false;\r\n\r\n    if (!bitCode) return true; // Just checking category enabledness\r\n\r\n    const bit = categoryEntitlement.items?.find(\r\n      (item: any) => item.code === bitCode,\r\n    );\r\n    return bit ? bit.enabled : false;\r\n  }\r\n\r\n  /** Check if the user has a specific flat permission (e.g. \"calls:inbound\") */\r\n  public hasPermission(permission: string): boolean {\r\n    const perms = this.state.userPermissions;\r\n    if (!perms) return false;\r\n    return perms.includes(\"*\") || perms.includes(permission);\r\n  }\r\n\r\n  /** Check if any of the provided permissions is granted */\r\n  public hasAnyPermission(permissions: string[]): boolean {\r\n    return permissions.some((p) => this.hasPermission(p));\r\n  }\r\n\r\n  /** Check if all of the provided permissions are granted */\r\n  public hasAllPermissions(permissions: string[]): boolean {\r\n    return permissions.every((p) => this.hasPermission(p));\r\n  }\r\n\r\n  /** Check if a menu entitlement is enabled (e.g. \"campaign\"). Supports \"*\" wildcard. */\r\n  public hasMenuFeature(code: string): boolean {\r\n    const menus = this.state.menuEntitlements;\r\n    if (!menus) return false;\r\n    if (menus.some((m) => m.code === \"*\" && m.enabled)) return true;\r\n    const entry = menus.find((m) => m.code === code);\r\n    return entry ? entry.enabled : false;\r\n  }\r\n\r\n  /**\r\n   * Get SDK controls configuration derived exclusively from structured entitlements.\r\n   */\r\n  public getControlsConfig(): ControlsFromPermissions {\r\n    const { sdk, isPermissionsLoaded } = this.state;\r\n\r\n    // If entitlements not loaded yet or missing, disable everything (Fail Closed)\r\n    if (!isPermissionsLoaded || !sdk) {\r\n      return {\r\n        disabledDialButton: true,\r\n        disableEndCallButton: true,\r\n        disableCallTransferButton: true,\r\n        disableBlindTransfer: true,\r\n        disableAttendedTransfer: true,\r\n        disableWarmTransfer: true,\r\n        disableConferenceButton: true,\r\n        disableHoldButton: true,\r\n        disableMuteButton: true,\r\n        disabledMoreOptionsButton: true,\r\n      };\r\n    }\r\n\r\n    // --- Dial/Inbound Checks ---\r\n    const isDialAllowed = this.isBitEnabled(\r\n      \"calls\",\r\n      SDK_PERMISSIONS.CALL_OUTBOUND,\r\n    );\r\n    const isInboundAllowed = this.isBitEnabled(\r\n      \"calls\",\r\n      SDK_PERMISSIONS.CALL_INBOUND,\r\n    );\r\n    const isAnyCallAllowed = isDialAllowed || isInboundAllowed;\r\n\r\n    // --- Call Controls ---\r\n    const isHoldAllowed = isAnyCallAllowed;\r\n    const isMuteAllowed = isAnyCallAllowed;\r\n    const isEndCallAllowed = isAnyCallAllowed;\r\n    const isConferenceAllowed = this.isBitEnabled(\"call_conference\", \"\");\r\n    const isTransferEnabled = this.isBitEnabled(\"call_transfer\", \"\");\r\n\r\n    // --- Transfer Controls ---\r\n    const isBlindAllowed = this.isBitEnabled(\r\n      \"call_transfer\",\r\n      SDK_PERMISSIONS.TRANSFER_BLIND,\r\n    );\r\n    const isAttendedAllowed = this.isBitEnabled(\r\n      \"call_transfer\",\r\n      SDK_PERMISSIONS.TRANSFER_ATTENDED,\r\n    );\r\n    const isWarmAllowed = this.isBitEnabled(\r\n      \"call_transfer\",\r\n      SDK_PERMISSIONS.TRANSFER_WARM,\r\n    );\r\n\r\n    return {\r\n      disabledDialButton: !isDialAllowed,\r\n      disableEndCallButton: !isEndCallAllowed,\r\n      disableCallTransferButton: !isTransferEnabled,\r\n      disableBlindTransfer: !isBlindAllowed,\r\n      disableAttendedTransfer: !isAttendedAllowed,\r\n      disableWarmTransfer: !isWarmAllowed,\r\n      disableConferenceButton: !isConferenceAllowed,\r\n      disableHoldButton: !isHoldAllowed,\r\n      disableMuteButton: !isMuteAllowed,\r\n      disabledMoreOptionsButton: false,\r\n    };\r\n  }\r\n}\r\n\r\nexport const sdkStateManager = new SDKStateManager();\r\n\r\nexport type { SDKStateManager };\r\n","export const STORAGE_KEY = \"call-control-sdk-state\";\r\n","import { createContext, useContext, useState, ReactNode } from \"react\";\r\nimport { Snackbar, Alert, AlertColor } from \"@mui/material\";\r\n\r\ntype ToastContextType = {\r\n\tshowToast: (message: string, severity?: AlertColor) => void;\r\n};\r\n\r\nconst ToastContext = createContext<ToastContextType | undefined>(undefined);\r\n\r\nexport const useToast = () => {\r\n\tconst ctx = useContext(ToastContext);\r\n\tif (!ctx) throw new Error(\"useToast must be used inside ToastProvider\");\r\n\treturn ctx;\r\n};\r\n\r\nexport const ToastProvider = ({ children }: { children: ReactNode }) => {\r\n\tconst [open, setOpen] = useState(false);\r\n\tconst [message, setMessage] = useState(\"\");\r\n\tconst [severity, setSeverity] = useState<AlertColor>(\"info\");\r\n\r\n\tconst showToast = (msg: string, sev: AlertColor = \"info\") => {\r\n\t\tsetMessage(msg);\r\n\t\tsetSeverity(sev);\r\n\t\tsetOpen(true);\r\n\t};\r\n\r\n\treturn (\r\n\t\t<ToastContext.Provider value={{ showToast }}>\r\n\t\t\t{children}\r\n\t\t\t<Snackbar\r\n\t\t\t\topen={open}\r\n\t\t\t\tcolor={severity}\r\n\t\t\t\tautoHideDuration={3000}\r\n\t\t\t\tonClose={() => setOpen(false)}\r\n\t\t\t\tanchorOrigin={{ vertical: \"top\", horizontal: \"right\" }}\r\n\t\t\t>\r\n\t\t\t\t<Alert\r\n\t\t\t\t\tvariant=\"filled\"\r\n\t\t\t\t\tseverity={severity}\r\n\t\t\t\t\tonClose={() => setOpen(false)}\r\n\t\t\t\t\tsx={{ width: \"100%\" }}\r\n\t\t\t\t>\r\n\t\t\t\t\t{message}\r\n\t\t\t\t</Alert>\r\n\t\t\t</Snackbar>\r\n\t\t</ToastContext.Provider>\r\n\t);\r\n};\r\n","import { memo } from \"react\";\r\nimport { ToastProvider } from \"../services/toastMessage\";\r\nimport React from \"react\";\r\nimport { SDKProviderProps } from \"../../types\";\r\n\r\nexport const SDKProvider = memo<SDKProviderProps>(({ children }) => {\r\n\treturn <ToastProvider>{children}</ToastProvider>;\r\n});\r\n\r\nSDKProvider.displayName = \"SDKProvider\";\r\n","import { sdkStateManager } from \"../hooks/sdk-state\";\r\n\r\n\r\n// export const IP = \"192.168.100.254\";\r\n\r\n// export const IFRAME_IP = \"10.10.95.25\"\r\n// export const IFRAME_URL = `https://${IFRAME_IP}:8089`;\r\n// export const IFRAME_API_URL = `https://${IFRAME_IP}:8000`;\r\n\r\n\r\n// export const BASE_URL = `http://${IP}:8095`;\r\n// export const WS_BASE_URL = `ws://${IP}:8095`;\r\n\r\n// export const IFRAME_URL = sdkStateManager?.getState()?.urlConfig?.iframeURL\r\n// export const IFRAME_API_URL = sdkStateManager?.getState()?.urlConfig?.iframeAPIURL\r\n\r\n// Dynamically get URLs from SDK state\r\nconst getBaseURL = () => sdkStateManager?.getState()?.urlConfig?.baseURL || \"\";\r\nconst getCoreURL = () => sdkStateManager?.getState()?.urlConfig?.coreBaseURL || \"\";\r\n\r\nexport const BASE_URL = getBaseURL();\r\nexport const CORE_URL = getCoreURL();\r\n\r\nexport const VERSION = {\r\n\tv1: \"/api/v1\",\r\n};\r\n\r\n// Dynamic endpoint getters that fetch URLs from SDK state at runtime\r\nexport const END_POINT = {\r\n\tget LOGIN() { return `${getBaseURL()}${VERSION.v1}/cti/login?provider=convox`; },\r\n\tget READY_AGENT() { return `${getCoreURL()}${VERSION.v1}/agents/ready`; },\r\n\tget UPDATE_AGENT_BREAK() { return `${getCoreURL()}${VERSION.v1}/agents/status`; },\r\n\tget CLICK_TO_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/dial`; },\r\n\tget HOLD_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hold`; },\r\n\tget MUTE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/mute`; },\r\n\tget UNMUTE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/mute`; },\r\n\tget END_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hangup`; },\r\n\tget LOGOUT() { return `${getBaseURL()}${VERSION.v1}/cti/logout?provider=convox`; },\r\n\r\n\tget CONFERENCE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/conference/add`; },\r\n\tget CONFERENCE_MERGE_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/conference/merge`; },\r\n\tget CONFERENCE_CALL_HOLD_OR_UN_HOLD() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hold`; },\r\n\tget CONFERENCE_CALL_MUTE_OT_UN_MUTE() { return `${getCoreURL()}${VERSION.v1}/cti/calls/mute`; },\r\n\tget CONFERENCE_CALL_END() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hangup`; },\r\n\tget CONFERENCE_CALL_END_ALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/hangup`; },\r\n\tget CONFERENCE_CALL_TRANSFER() { return `${getCoreURL()}${VERSION.v1}/cti/calls/conference/transfer`; },\r\n\tget TRANSFER_CALL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/transfer-call`; },\r\n\tget TRANSFER_COMPLETE() { return `${getCoreURL()}${VERSION.v1}/cti/calls/transfer/complete`; },\r\n\tget TRANSFER_CANCEL() { return `${getCoreURL()}${VERSION.v1}/cti/calls/transfer/cancel`; },\r\n\r\n\tget AGENTS_LIST() { return `${getBaseURL()}${VERSION.v1}/cti/users`; },\r\n\tget PROCESS_LIST() { return `${getBaseURL()}${VERSION.v1}/cti/processes-list`; },\r\n\tget BREAKS_LIST() { return `${getBaseURL()}${VERSION.v1}/cti/breaks`; },\r\n\tget TRANSFER_TO_DETAILS() { return `${getBaseURL()}${VERSION.v1}/cti/transfer-to-details?provider=convox`; },\r\n\tget SEND_NOTIFICATIONS() { return `${getBaseURL()}${VERSION.v1}/cti/notifications/send`; },\r\n\r\n\tget CALL_HISTORY() { return `${getBaseURL()}${VERSION.v1}/dashboard/call-history`; },\r\n\tget SENTIMENTAL_ANALYSIS() { return `${getBaseURL()}${VERSION.v1}/users/get_sentiment_analysis`; },\r\n\tget DISPOSITIONS() { return `${getBaseURL()}${VERSION.v1}/cti/calls/dispositions`; },\r\n\tSET_CALL_DISPOSITION: (callUuid: string) => `${getBaseURL()}${VERSION.v1}/calls/${callUuid}/disposition`,\r\n\tget HOSPITALS_SERVICES() { return `${getBaseURL()}${VERSION.v1}/cti/hospital/services`; },\r\n\tget BLIEND_TRANSFER() { return `${getBaseURL()}${VERSION.v1}/cti/calls/blind_transfer?provider=convox`; },\r\n\r\n\t// Permissions\r\n\tget USER_PERMISSIONS() { return `${getBaseURL()}${VERSION.v1}/rbac/users/me/permissions`; },\r\n\r\n\t// Supervisor Call Monitoring (Listen / Whisper / Barge via ChanSpy)\r\n\tget SUPERVISOR_CALL_LISTEN() { return `${getBaseURL()}${VERSION.v1}/cti/supervisor/listen`; },\r\n\tget SUPERVISOR_CALL_LEAVE() { return `${getBaseURL()}${VERSION.v1}/cti/supervisor/leave`; },\r\n\tget SUPERVISOR_CALL_CHANGE_MODE() { return `${getBaseURL()}${VERSION.v1}/cti/supervisor/mode`; },\r\n\r\n\t// Call History pages\r\n\tget CALLS_HISTORY() { return `${getBaseURL()}${VERSION.v1}/calls/history`; },\r\n\tget MISSED_CALLS() { return `${getBaseURL()}${VERSION.v1}/supervisor/missed-calls`; },\r\n\tRECORDING_BY_CALL: (call_uuid: string) => `${getBaseURL()}${VERSION.v1}/recordings/call/${call_uuid}`,\r\n};\r\n\r\n// export const WS_END_POINT = {\r\n// \tWS: `${WS_BASE_URL}${VERSION.v1}/cti/ws`,\r\n// };\r\n\r\n// export const STORAGE_KEY = \"call-control-sdk-state\";\r\n","import axios, { AxiosInstance, AxiosResponse, AxiosError, InternalAxiosRequestConfig } from \"axios\";\r\nimport { BASE_URL } from \"./endPoint\";\r\nimport { sdkStateManager } from \"../hooks/sdk-state\";\r\n\r\nconst DEFAULT_TOKEN = sdkStateManager.getSdkAuthToken() ?? \"\";\r\n\r\nconst REQUEST_TIMEOUT = 60000;\r\n\r\nfunction getAuthToken(): string {\r\n\treturn sdkStateManager.getSdkAuthToken() ?? \"\";\r\n}\r\n\r\nfunction createAxiosInstance(): AxiosInstance {\r\n\tconst instance = axios.create({\r\n\t\t// baseURL: sdkStateManager.getState()?.urlConfig?.baseURL,\r\n\t\theaders: {\r\n\t\t\t\"Content-Type\": \"application/json\",\r\n\t\t\tAccept: \"application/json\",\r\n\t\t\t\"x-tenant-id\": sdkStateManager.getCredentials()?.tenantId ?? \"\",\r\n\t\t\t\"x-api-key\": sdkStateManager.getCredentials()?.apiKey ?? \"\",\r\n\t\t\tAuthorization: DEFAULT_TOKEN\r\n\t\t\t\t? (DEFAULT_TOKEN.startsWith(\"Bearer \") ? DEFAULT_TOKEN : `Bearer ${DEFAULT_TOKEN}`)\r\n\t\t\t\t: \"\",\r\n\t\t},\r\n\t\ttimeout: REQUEST_TIMEOUT,\r\n\t\twithCredentials: false,\r\n\t});\r\n\r\n\tinstance.interceptors.request.use(\r\n\t\t(config: InternalAxiosRequestConfig) => {\r\n\t\t\tconst token = getAuthToken();\r\n\r\n\t\t\tif (token && config.headers) {\r\n\t\t\t\t// Only add \"Bearer \" prefix if the token doesn't already have it\r\n\t\t\t\tconst authToken = token.startsWith(\"Bearer \") ? token : `Bearer ${token}`;\r\n\t\t\t\tconfig.headers.Authorization = authToken;\r\n\t\t\t}\r\n\r\n\t\t\t// Debug log for API calls\r\n\t\t\tconsole.log(\"API Request:\", {\r\n\t\t\t\turl: config.url,\r\n\t\t\t\tmethod: config.method,\r\n\t\t\t\thasToken: !!token,\r\n\t\t\t\ttokenStartsWithBearer: token?.startsWith(\"Bearer \"),\r\n\t\t\t\theaders: {\r\n\t\t\t\t\tAuthorization: config.headers.Authorization,\r\n\t\t\t\t\t\"x-tenant-id\": config.headers[\"x-tenant-id\"],\r\n\t\t\t\t\t\"x-api-key\": config.headers[\"x-api-key\"],\r\n\t\t\t\t}\r\n\t\t\t});\r\n\r\n\t\t\t(config as any).metadata = { startTime: new Date().getTime() };\r\n\r\n\t\t\treturn config;\r\n\t\t},\r\n\t\t(error: AxiosError) => {\r\n\t\t\tconsole.error(\"Request interceptor error:\", error);\r\n\t\t\treturn Promise.reject(error);\r\n\t\t}\r\n\t);\r\n\r\n\tinstance.interceptors.response.use(\r\n\t\t(response: AxiosResponse) => {\r\n\t\t\treturn response;\r\n\t\t},\r\n\t\tasync (error: AxiosError) => {\r\n\t\t\tconst originalRequest = error.config as InternalAxiosRequestConfig & { _retry?: boolean };\r\n\r\n\t\t\tif (error.response?.status === 401 && !originalRequest._retry) {\r\n\t\t\t\tsdkStateManager.setInitCheck();\r\n\t\t\t\tconsole.warn(\"Unauthorized request, attempting retry...\");\r\n\t\t\t}\r\n\r\n\t\t\tif (!error.response) {\r\n\t\t\t\tconsole.error(\"Network error:\", error.message);\r\n\t\t\t\terror.message = \"Network error: Please check your internet connection\";\r\n\t\t\t}\r\n\r\n\t\t\tif (error.response && error.response.status >= 500) {\r\n\t\t\t\tconsole.error(\"Server error:\", error.response.status, error.response.data);\r\n\t\t\t\terror.message = \"Server error: Please try again later\";\r\n\t\t\t}\r\n\r\n\t\t\treturn Promise.reject(error);\r\n\t\t}\r\n\t);\r\n\r\n\treturn instance;\r\n}\r\n\r\nconst axiosInstance: AxiosInstance = createAxiosInstance();\r\n\r\nexport default 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package/dist/index.d.mts

@@ -1,5 +1,413 @@
 import React from 'react';
 
+/**
+ * @fileoverview TypeScript Declaration File for SDK State Manager
+ * @description Type declarations for the SDK state management system.
+ * Provides type definitions for centralized state management in the Call Control SDK.
+ *
+ * @author CTI SDK Team
+ * @version 6.x.x
+ * @since 2024
+ */
+
+/**
+ * Inline type definitions to avoid Rollup DTS bundler resolution issues
+ * with relative imports from handwritten .d.ts files.
+ */
+type SDKConfig$1 = {
+	disableEndCallButton?: boolean;
+	enableSmsServices?: boolean;
+	enableQueueName?: boolean;
+	enableRingtone?: boolean;
+	disabledMoreOptionsButton?: boolean;
+	disabledDialButton?: boolean;
+	disableCallTransferButton?: boolean;
+	disableBlindTransfer?: boolean;
+	disableAttendedTransfer?: boolean;
+	disableWarmTransfer?: boolean;
+	isDraggable?: boolean;
+	disableSoftPhone?: boolean;
+	disableConferenceButton?: boolean;
+	disableHoldButton?: boolean;
+	disableMuteButton?: boolean;
+	disabled?: any;
+	enabled?: any;
+	outlined?: any;
+	auto_wrapup_time?: number;
+	break_time?: number;
+	sdkPosition?: "horizontal" | "vertical";
+};
+
+type CallStatus =
+	| "IDLE"
+	| "READY"
+	| "BREAK"
+	| "ONCALL"
+	| "WRAPUP"
+	| "RINGING"
+	| "DIALING"
+	| "MISSED"
+	| "HOLD"
+	| "UNHOLD"
+	| "MUTE"
+	| "UNMUTE"
+	| "DISCONNECTED"
+	| "CONFERENCE"
+	| string;
+
+type CallData$1 = {
+	mode?: string;
+	queue_name?: string;
+	mobileNumber?: string;
+	callReferenceId?: string;
+	convoxId?: string;
+	type?: string;
+	status: string;
+	agent_id: number;
+	phone_number?: string;
+	event_time?: string;
+	convox_id?: string;
+	process_id?: string;
+	process_name?: string;
+	mute?: number;
+	hold?: number;
+};
+
+type ConferenceLineTypes = {
+	line: number;
+	status: string;
+	type: "external" | "internal" | "";
+	phone: string;
+	isMute: boolean;
+	isHold: boolean;
+	isCallStart: boolean;
+	isMergeCall: boolean;
+};
+
+type SDKState$1 = {
+	authorization: any;
+	openConferenceDialog: boolean;
+	openCallTransferDialog: boolean;
+	process?: { process_id: number; process_name: string } | null;
+	agentId: string;
+	sessionId?: string;
+	sdkConfig: SDKConfig$1 | null;
+	urlConfig: any | null;
+	isInitialized: boolean;
+	convox_id?: string;
+	process_id?: number;
+	callStartTime: number | null;
+	position?: { x: number; y: number };
+	controlPanelPosition: { x: number; y: number };
+	iframePosition: { x: number; y: number };
+	callData: CallData$1;
+	conferenceLine: ConferenceLineTypes[];
+	hold: number;
+	mute: number;
+	agentStatus: string;
+	sdk: any | null;
+	isPermissionsLoaded: boolean;
+	userPermissions: string[] | null;
+	menuEntitlements: Array<{ code: string; name: string; enabled: boolean }> | null;
+	consultInfo: any | null;
+};
+
+/**
+ * @interface SDKStateManager
+ * @description Interface for the SDK state manager class
+ */
+interface SDKStateManager {
+	/**
+	 * Initialize the SDK with API key, tenant ID, agent ID, and optional configuration
+	 * @param apiKey - API key for authentication
+	 * @param tenantId - Tenant identifier
+	 * @param agentId - Agent identifier
+	 * @param urlConfig - Optional URL configuration
+	 * @param res - Optional initialization response
+	 * @param callControlConfig - Optional call control configuration
+	 */
+	initialize(apiKey: string, tenantId: string, agentId: string, urlConfig?: any, res?: any, callControlConfig?: SDKConfig$1): void;
+
+	/**
+	 * Get the current state
+	 * @returns Current SDK state
+	 */
+	getState(): SDKState$1;
+
+	/**
+	 * Subscribe to state changes
+	 * @param listener - Callback function to be called on state changes
+	 * @returns Unsubscribe function
+	 */
+	subscribe(listener: () => void): () => void;
+
+	/**
+	 * Set holding state
+	 * @param isHolding - Whether call is on hold
+	 */
+	setHolding(isHolding: boolean): void;
+
+	/**
+	 * Set muted state
+	 * @param isMuted - Whether call is muted
+	 */
+	setMuted(isMuted: boolean): void;
+
+	/**
+	 * Set call status
+	 * @param status - Current call status
+	 */
+	setStatus(status: CallStatus): void;
+
+	/**
+	 * Set process information
+	 * @param process - Process data with ID and name
+	 */
+	setProcess(process: { process_id: number; process_name: string }): void;
+
+	/**
+	 * Set control panel position
+	 * @param position - X and Y coordinates
+	 */
+	setControlPanelPosition(position: { x: number; y: number }): void;
+
+	/**
+	 * Set iframe position
+	 * @param position - X and Y coordinates
+	 */
+	setIframePosition(position: { x: number; y: number }): void;
+
+	/**
+	 * Start a call (set start time and status)
+	 */
+	startCall(): void;
+
+	/**
+	 * End a call (reset call state)
+	 */
+	endCall(): void;
+
+	/**
+	 * Set initialization check flag
+	 */
+	setInitCheck(): void;
+
+	/**
+	 * Set conference dialog open state
+	 * @param open - Whether conference dialog is open
+	 */
+	setOpenConferenceDialog(open: boolean): void;
+
+	/**
+	 * Set call transfer dialog open state
+	 * @param open - Whether call transfer dialog is open
+	 */
+	setOpenCallTransferDialog(open: boolean): void;
+
+	/**
+	 * Update call data
+	 * @param data - Partial call data to update
+	 */
+	updateCallData(data: Partial<CallData$1>): void;
+
+	/**
+	 * Update conference data
+	 * @param data - Array of conference line data
+	 */
+	updateConferenceData(data: ConferenceLineTypes[]): void;
+
+	/**
+	 * Set specific conference line
+	 * @param line - Conference line data
+	 */
+	setConferenceLine(line: ConferenceLineTypes): void;
+
+	/**
+	 * Reset conference lines to initial state
+	 */
+	resetConferenceLines(): void;
+
+	/**
+	 * Clear storage and reset to initial state
+	 */
+	clearStorageAndReset(): void;
+
+	/**
+	 * Debug storage data
+	 */
+	debugStorage(): void;
+
+	/**
+	 * Get conference lines
+	 * @returns Array of conference line data
+	 */
+	getConferenceLines(): ConferenceLineTypes[];
+
+	/**
+	 * Set SDK permissions from user info
+	 * @param userInfo - User info object from init response
+	 */
+	setSDKPermissions(userInfo: any): void;
+
+	/**
+	 * Get entitlement-based controls configuration
+	 * @returns Controls configuration derived from permissions
+	 */
+	getControlsConfig(): Partial<SDKConfig$1>;
+}
+
+/**
+ * @class SDKStateManager
+ * @description Centralized state management class for the Call Control SDK.
+ * Handles state persistence, subscriptions, and provides methods for state updates.
+ */
+declare class SDKStateManager implements SDKStateManager {
+	/**
+	 * Initialize the SDK with API key, tenant ID, agent ID, and optional configuration
+	 * @param apiKey - API key for authentication
+	 * @param tenantId - Tenant identifier
+	 * @param agentId - Agent identifier
+	 * @param urlConfig - Optional URL configuration
+	 * @param res - Optional initialization response
+	 * @param callControlConfig - Optional call control configuration
+	 */
+	public initialize(apiKey: string, tenantId: string, agentId: string, urlConfig?: any, res?: any, callControlConfig?: SDKConfig$1): void;
+
+	/**
+	 * Get the current state
+	 * @returns Current SDK state
+	 */
+	public getState(): SDKState$1;
+
+	/**
+	 * Subscribe to state changes
+	 * @param listener - Callback function to be called on state changes
+	 * @returns Unsubscribe function
+	 */
+	public subscribe(listener: () => void): () => void;
+
+	/**
+	 * Set holding state
+	 * @param isHolding - Whether call is on hold
+	 */
+	public setHolding(isHolding: boolean): void;
+
+	/**
+	 * Set muted state
+	 * @param isMuted - Whether call is muted
+	 */
+	public setMuted(isMuted: boolean): void;
+
+	/**
+	 * Set call status
+	 * @param status - Current call status
+	 */
+	public setStatus(status: CallStatus): void;
+
+	/**
+	 * Set process information
+	 * @param process - Process data with ID and name
+	 */
+	public setProcess(process: { process_id: number; process_name: string }): void;
+
+	/**
+	 * Set control panel position
+	 * @param position - X and Y coordinates
+	 */
+	public setControlPanelPosition(position: { x: number; y: number }): void;
+
+	/**
+	 * Set iframe position
+	 * @param position - X and Y coordinates
+	 */
+	public setIframePosition(position: { x: number; y: number }): void;
+
+	/**
+	 * Start a call (set start time and status)
+	 */
+	public startCall(): void;
+
+	/**
+	 * End a call (reset call state)
+	 */
+	public endCall(): void;
+
+	/**
+	 * Set initialization check flag
+	 */
+	public setInitCheck(): void;
+
+	/**
+	 * Set conference dialog open state
+	 * @param open - Whether conference dialog is open
+	 */
+	public setOpenConferenceDialog(open: boolean): void;
+
+	/**
+	 * Set call transfer dialog open state
+	 * @param open - Whether call transfer dialog is open
+	 */
+	public setOpenCallTransferDialog(open: boolean): void;
+
+	/**
+	 * Update call data
+	 * @param data - Partial call data to update
+	 */
+	public updateCallData(data: Partial<CallData$1>): void;
+
+	/**
+	 * Update conference data
+	 * @param data - Array of conference line data
+	 */
+	public updateConferenceData(data: ConferenceLineTypes[]): void;
+
+	/**
+	 * Set specific conference line
+	 * @param line - Conference line data
+	 */
+	public setConferenceLine(line: ConferenceLineTypes): void;
+
+	/**
+	 * Reset conference lines to initial state
+	 */
+	public resetConferenceLines(): void;
+
+	/**
+	 * Clear storage and reset to initial state
+	 */
+	public clearStorageAndReset(): void;
+
+	/**
+	 * Debug storage data
+	 */
+	public debugStorage(): void;
+
+	/**
+	 * Get conference lines
+	 * @returns Array of conference line data
+	 */
+	public getConferenceLines(): ConferenceLineTypes[];
+
+	/**
+	 * Set SDK permissions from user info
+	 * @param userInfo - User info object from init response
+	 */
+	public setSDKPermissions(userInfo: any): void;
+
+	/**
+	 * Get entitlement-based controls configuration
+	 * @returns Controls configuration derived from permissions
+	 */
+	public getControlsConfig(): Partial<SDKConfig$1>;
+}
+
+/**
+ * @constant sdkStateManager
+ * @description Singleton instance of the SDK state manager
+ * @type {SDKStateManager}
+ */
+declare const sdkStateManager: SDKStateManager;
+
 /**
  * @fileoverview 📦 TypeScript Declaration File for Call Control SDK
  * @description Comprehensive CTI (Computer Telephony Integration) SDK for agent platform applications.
@@ -1807,4 +2215,4 @@ interface ErrorResponse {
 	details?: any;
 }
 
-export { type APIResponse, type AgentStatus, CallControlPanel, type CallControlPanelProps, type CallData, type CallInitiationFunction, type CallTerminationFunction, type CleanupOperation, type ConferenceLine, type DispositionType, type EndCallData, type EndCallPayLoadData, type EndCallPayload, type ErrorResponse, type FollowUpType, type HookStateTypes, type InitSDKParams, type LogoutFunction, type LogoutHookStateTypes, type LogoutPayload, type ProcessData, type SDKConfig, SDKPages, type SDKState, type StartCallPayload, type StartCalltData, type StartCalltHookStateTypes, type StorageType, type URLConfig, type UseClickToCallReturn, type UseEndCallReturn, type UseLogoutReturn, getSDKVersion, initSDK, isSDKInitialized, useClickToCall, useEndCall, useGetAuthorizationToken, useGetCallerData, useLogout };
+export { type APIResponse, type AgentStatus, CallControlPanel, type CallControlPanelProps, type CallData, type CallInitiationFunction, type CallTerminationFunction, type CleanupOperation, type ConferenceLine, type DispositionType, type EndCallData, type EndCallPayLoadData, type EndCallPayload, type ErrorResponse, type FollowUpType, type HookStateTypes, type InitSDKParams, type LogoutFunction, type LogoutHookStateTypes, type LogoutPayload, type ProcessData, type SDKConfig, SDKPages, type SDKState, SDKStateManager, type StartCallPayload, type StartCalltData, type StartCalltHookStateTypes, type StorageType, type URLConfig, type UseClickToCallReturn, type UseEndCallReturn, type UseLogoutReturn, getSDKVersion, initSDK, isSDKInitialized, sdkStateManager, useClickToCall, useEndCall, useGetAuthorizationToken, useGetCallerData, useLogout };