ahs-cti 0.0.1

package/dist/cdrReport-577UYGZA.mjs.map

@@ -0,0 +1 @@
+{"version":3,"sources":["../call-control-sdk/lib/pages/cdrReport/index.tsx"],"sourcesContent":["import React, {\r\n  useCallback,\r\n  useEffect,\r\n  useMemo,\r\n  useRef,\r\n  useState,\r\n} from \"react\";\r\nimport {\r\n  Alert,\r\n  Box,\r\n  Chip,\r\n  Paper,\r\n  Stack,\r\n  Table,\r\n  TableBody,\r\n  TableCell,\r\n  TableContainer,\r\n  TableHead,\r\n  TableRow,\r\n  TablePagination,\r\n  TableSortLabel,\r\n  CircularProgress,\r\n  IconButton,\r\n  Tooltip,\r\n} from \"@mui/material\";\r\nimport AppButton from \"../common/components/AppButton\";\r\nimport AuditReportDialog from \"../common/components/AuditReport\";\r\n\r\nimport ReportFilterBar, {\r\n  type QuickRange,\r\n} from \"../common/components/ReportFilterBar\";\r\nimport DownloadIcon from \"@mui/icons-material/Download\";\r\nimport RefreshIcon from \"@mui/icons-material/Refresh\";\r\nimport PlayArrowIcon from \"@mui/icons-material/PlayArrow\";\r\nimport FileDownloadIcon from \"@mui/icons-material/FileDownload\";\r\nimport AssignmentIcon from \"@mui/icons-material/Assignment\";\r\n\r\nimport dayjs, { Dayjs } from \"dayjs\";\r\nimport isoWeek from \"dayjs/plugin/isoWeek\";\r\n\r\nimport { LocalizationProvider } from \"@mui/x-date-pickers/LocalizationProvider\";\r\nimport { AdapterDayjs } from \"@mui/x-date-pickers/AdapterDayjs\";\r\nimport {\r\n  getCdrReport,\r\n  exportCdrReportToExcel,\r\n  getRecordingByCall,\r\n  getQueues,\r\n  type Queue,\r\n} from \"./useCdrReport\";\r\nimport { deepFindArray } from \"../../services/axios\";\r\nimport type { CdrReportParams, CdrRecordResponse } from \"./types\";\r\nimport { type AgentOption } from \"../common/components/AgentMultiSelect\";\r\nimport { headCellSx } from \"../common/utils/tableStyles\";\r\nimport PageHeader from \"../common/components/PageHeader\";\r\nimport SearchBar from \"../common/components/SearchBar\";\r\n\r\nimport { SDKProvider } from \"../../components/SDKProvider\";\r\nimport { SDKPermissionGuard } from \"../../components/SDKPermissionGuard\";\r\nimport { SDK_PERMISSIONS } from \"../../permissions/sdk-constants\";\r\n\r\ndayjs.extend(isoWeek);\r\n\r\nconst FONT =\r\n  \"'Inter', 'Segoe UI', 'Roboto', -apple-system, BlinkMacSystemFont, sans-serif\";\r\n\r\nconst COLORS = {\r\n  navy: \"#0d2a56\",\r\n  blue: \"#1565c8\",\r\n  green: \"#0a9a62\",\r\n  amber: \"#c47c00\",\r\n  red: \"#cc2a2a\",\r\n  purple: \"#6b3fbf\",\r\n  bg: \"transparent\",\r\n  surface: \"transparent\",\r\n} as const;\r\n\r\nconst DEFAULT_PAGE_SIZE = 15;\r\n\r\ntype SortKey =\r\n  | \"phoneNumber\"\r\n  | \"callStartTime\"\r\n  | \"callType\"\r\n  | \"callStatus\"\r\n  | \"agentName\"\r\n  | \"queueName\"\r\n  | \"extension\"\r\n  | \"talkDurationFmt\"\r\n  | \"holdDurationFmt\"\r\n  | \"ringingDurationFmt\"\r\n  | \"queueDurationFmt\"\r\n  | \"wrapupDurationFmt\"\r\n  | \"disposition\"\r\n  | \"remarks\"\r\n  | \"wasTransferred\";\r\n\r\ntype SortDir = \"asc\" | \"desc\";\r\n\r\nconst comparator = (\r\n  a: CdrRecordResponse,\r\n  b: CdrRecordResponse,\r\n  key: SortKey,\r\n): number => {\r\n  const av = a[key as keyof CdrRecordResponse];\r\n  const bv = b[key as keyof CdrRecordResponse];\r\n  if (typeof av === \"number\" && typeof bv === \"number\") return av - bv;\r\n  if (typeof av === \"boolean\" && typeof bv === \"boolean\")\r\n    return (av ? 1 : 0) - (bv ? 1 : 0);\r\n  return String(av ?? \"\").localeCompare(String(bv ?? \"\"));\r\n};\r\n\r\nfunction CallTypePill({ value }: { value: string }) {\r\n  const v = (value || \"\").toLowerCase();\r\n  let color = \"#6b7b8d\";\r\n  let bg = \"transparent\";\r\n  if (v.includes(\"inbound\")) {\r\n    color = COLORS.green;\r\n    bg = \"#e6f7ef\";\r\n  } else if (v.includes(\"outbound\")) {\r\n    color = COLORS.blue;\r\n    bg = \"#e3eefa\";\r\n  } else if (v.includes(\"internal\")) {\r\n    color = COLORS.purple;\r\n    bg = \"#f0e8ff\";\r\n  }\r\n  return (\r\n    <Chip\r\n      label={value}\r\n      size=\"small\"\r\n      sx={{\r\n        fontFamily: FONT,\r\n        bgcolor: bg,\r\n        color,\r\n        fontWeight: 600,\r\n        fontSize: \"0.65rem\",\r\n        height: 20,\r\n        borderRadius: \"6px\",\r\n      }}\r\n    />\r\n  );\r\n}\r\n\r\nfunction StatusPill({ value }: { value: string }) {\r\n  const v = (value || \"\").toLowerCase();\r\n  let color = \"#6b7b8d\";\r\n  let bg = \"transparent\";\r\n  if (v.includes(\"answered\")) {\r\n    color = COLORS.green;\r\n    bg = \"#e6f7ef\";\r\n  } else if (v.includes(\"abandoned\") || v.includes(\"missed\")) {\r\n    color = COLORS.red;\r\n    bg = \"#fce8e8\";\r\n  }\r\n  return (\r\n    <Chip\r\n      label={value}\r\n      size=\"small\"\r\n      sx={{\r\n        fontFamily: FONT,\r\n        bgcolor: bg,\r\n        color,\r\n        fontWeight: 600,\r\n        fontSize: \"0.65rem\",\r\n        height: 20,\r\n        borderRadius: \"6px\",\r\n      }}\r\n    />\r\n  );\r\n}\r\n\r\nfunction RecordingCell({\r\n  callUuid,\r\n  recordingPath,\r\n}: {\r\n  callUuid: string;\r\n  recordingPath: string | null;\r\n}) {\r\n  const [audioUrl, setAudioUrl] = useState<string | null>(null);\r\n  const [loading, setLoading] = useState(false);\r\n  const [error, setError] = useState(false);\r\n  const unavailable = recordingPath === null;\r\n\r\n  const handlePlay = async () => {\r\n    if (audioUrl) return;\r\n    try {\r\n      setLoading(true);\r\n      setError(false);\r\n      const blob = await getRecordingByCall(callUuid);\r\n      const url = URL.createObjectURL(blob);\r\n      setAudioUrl(url);\r\n    } catch {\r\n      setError(true);\r\n    } finally {\r\n      setLoading(false);\r\n    }\r\n  };\r\n\r\n  const handleDownload = async () => {\r\n    try {\r\n      const blob = audioUrl\r\n        ? await fetch(audioUrl).then((r) => r.blob())\r\n        : await getRecordingByCall(callUuid);\r\n      const url = URL.createObjectURL(blob);\r\n      const a = document.createElement(\"a\");\r\n      a.href = url;\r\n      a.download = `recording_${callUuid}.wav`;\r\n      a.click();\r\n      URL.revokeObjectURL(url);\r\n    } catch {\r\n      /* ignore */\r\n    }\r\n  };\r\n\r\n  if (audioUrl) {\r\n    return (\r\n      <Box sx={{ display: \"flex\", alignItems: \"center\", gap: 0.5 }}>\r\n        <audio\r\n          controls\r\n          autoPlay\r\n          src={audioUrl}\r\n          onEnded={() => {\r\n            if (audioUrl.startsWith(\"blob:\")) URL.revokeObjectURL(audioUrl);\r\n            setAudioUrl(null);\r\n          }}\r\n          style={{ width: 180, height: 30 }}\r\n        />\r\n        <Tooltip title=\"Download\">\r\n          <IconButton\r\n            size=\"small\"\r\n            onClick={handleDownload}\r\n            sx={{ color: COLORS.blue, p: 0.4 }}\r\n          >\r\n            <FileDownloadIcon sx={{ fontSize: 16 }} />\r\n          </IconButton>\r\n        </Tooltip>\r\n      </Box>\r\n    );\r\n  }\r\n\r\n  return (\r\n    <Box sx={{ display: \"flex\", alignItems: \"center\", gap: 0.3 }}>\r\n      <Tooltip title={unavailable || error ? \"Recording Unavailable\" : \"Play\"}>\r\n        <span>\r\n          <IconButton\r\n            size=\"small\"\r\n            onClick={handlePlay}\r\n            disabled={loading || error || unavailable}\r\n            sx={{ color: unavailable ? \"#b0b8c8\" : COLORS.green, p: 0.4 }}\r\n          >\r\n            {loading ? (\r\n              <CircularProgress size={14} />\r\n            ) : (\r\n              <PlayArrowIcon sx={{ fontSize: 16 }} />\r\n            )}\r\n          </IconButton>\r\n        </span>\r\n      </Tooltip>\r\n      <Tooltip\r\n        title={unavailable || error ? \"Recording Unavailable\" : \"Download\"}\r\n      >\r\n        <span>\r\n          <IconButton\r\n            size=\"small\"\r\n            onClick={handleDownload}\r\n            disabled={loading || error || unavailable}\r\n            sx={{ color: unavailable ? \"#b0b8c8\" : COLORS.blue, p: 0.4 }}\r\n          >\r\n            <FileDownloadIcon sx={{ fontSize: 16 }} />\r\n          </IconButton>\r\n        </span>\r\n      </Tooltip>\r\n    </Box>\r\n  );\r\n}\r\n\r\nfunction CdrReportContent() {\r\n  const [startDate, setStartDate] = useState<Dayjs | null>(\r\n    dayjs().startOf(\"day\"),\r\n  );\r\n  const [endDate, setEndDate] = useState<Dayjs | null>(dayjs());\r\n  const [activeQuickDate, setActiveQuickDate] = useState<\r\n    \"today\" | \"week\" | \"month\" | null\r\n  >(\"today\");\r\n  const [searchText, setSearchText] = useState(\"\");\r\n\r\n  const [selectedAgents, setSelectedAgents] = useState<AgentOption[]>([]);\r\n  const [isAllUsersSelected, setIsAllUsersSelected] = useState(false);\r\n\r\n  const [queues, setQueues] = useState<Queue[]>([]);\r\n  const [selectedQueues, setSelectedQueues] = useState<Queue[]>([]);\r\n\r\n  const [callType, setCallType] = useState<string>(\"\");\r\n  const [callStatus, setCallStatus] = useState<string>(\"\");\r\n\r\n  const [records, setRecords] = useState<CdrRecordResponse[]>([]);\r\n  const [totalRecords, setTotalRecords] = useState(0);\r\n  const [loading, setLoading] = useState(false);\r\n  const [error, setError] = useState(\"\");\r\n\r\n  const [page, setPage] = useState(0);\r\n  const [rowsPerPage, setRowsPerPage] = useState(DEFAULT_PAGE_SIZE);\r\n  const [sortKey, setSortKey] = useState<SortKey>(\"callStartTime\");\r\n  const [sortDir, setSortDir] = useState<SortDir>(\"desc\");\r\n\r\n  const [auditDialogOpen, setAuditDialogOpen] = useState(false);\r\n  const [selectedAuditRow, setSelectedAuditRow] =\r\n    useState<CdrRecordResponse | null>(null);\r\n\r\n  useEffect(() => {\r\n    getQueues()\r\n      .then((data) => setQueues(data || []))\r\n      .catch(() => setError(\"Failed to load filter options\"));\r\n  }, []);\r\n\r\n  const handleQuickRangeChange = (range: QuickRange) => {\r\n    setActiveQuickDate(range || null);\r\n  };\r\n\r\n  const [debouncedSearch, setDebouncedSearch] = useState(\"\");\r\n  const debounceRef = useRef<ReturnType<typeof setTimeout>>(undefined);\r\n\r\n  useEffect(() => {\r\n    debounceRef.current = setTimeout(\r\n      () => setDebouncedSearch(searchText.trim()),\r\n      400,\r\n    );\r\n    return () => clearTimeout(debounceRef.current);\r\n  }, [searchText]);\r\n\r\n  const fetchReport = useCallback(\r\n    async (pageNum: number) => {\r\n      const sd = startDate ?? dayjs();\r\n      const ed = endDate ?? dayjs();\r\n\r\n      if (!sd || !ed) {\r\n        setError(\"Select a valid date range\");\r\n        return;\r\n      }\r\n\r\n      const params: CdrReportParams = {\r\n        start_date: sd.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n        end_date: ed.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n        agent_id:\r\n          !isAllUsersSelected && selectedAgents.length > 0\r\n            ? selectedAgents.map((a) => a.id)\r\n            : undefined,\r\n        // All queues selected → send no queue_id (backend returns all).\r\n        queue_id:\r\n          selectedQueues.length > 0 && selectedQueues.length < queues.length\r\n            ? selectedQueues.map((q) => q.id)\r\n            : undefined,\r\n        call_type: callType || undefined,\r\n        status: callStatus || undefined,\r\n        search: debouncedSearch || undefined,\r\n        page: pageNum + 1,\r\n        pageSize: rowsPerPage,\r\n      };\r\n\r\n      try {\r\n        setError(\"\");\r\n        setLoading(true);\r\n        const response: any = await getCdrReport(params);\r\n        setRecords(\r\n          deepFindArray<CdrRecordResponse>(response, [\"data\", \"records\"]),\r\n        );\r\n        setTotalRecords(\r\n          response?.records?.total ??\r\n            response?.total ??\r\n            response?.data?.total ??\r\n            0,\r\n        );\r\n      } catch (err: any) {\r\n        setError(err?.message || \"Failed to fetch CDR report\");\r\n        setRecords([]);\r\n      } finally {\r\n        setLoading(false);\r\n      }\r\n    },\r\n    [\r\n      startDate,\r\n      endDate,\r\n      selectedAgents,\r\n      isAllUsersSelected,\r\n      selectedQueues,\r\n      callType,\r\n      callStatus,\r\n      debouncedSearch,\r\n      rowsPerPage,\r\n    ],\r\n  );\r\n\r\n  useEffect(() => {\r\n    setPage(0);\r\n    fetchReport(0);\r\n  }, [fetchReport]);\r\n\r\n  const handleRefresh = () => {\r\n    if (activeQuickDate) {\r\n      const now = dayjs();\r\n      let sd = now.startOf(\"day\");\r\n      const ed = now;\r\n      if (activeQuickDate === \"week\") sd = now.startOf(\"week\").startOf(\"day\");\r\n      else if (activeQuickDate === \"month\")\r\n        sd = now.startOf(\"month\").startOf(\"day\");\r\n      setStartDate(sd);\r\n      setEndDate(ed);\r\n    } else {\r\n      fetchReport(page);\r\n    }\r\n  };\r\n\r\n  const handlePageChange = useCallback(\r\n    (_event: React.MouseEvent<HTMLButtonElement> | null, newPage: number) => {\r\n      setPage(newPage);\r\n      fetchReport(newPage);\r\n    },\r\n    [fetchReport],\r\n  );\r\n\r\n  const handleSort = (key: SortKey) => {\r\n    if (sortKey === key) {\r\n      setSortDir((d) => (d === \"asc\" ? \"desc\" : \"asc\"));\r\n    } else {\r\n      setSortKey(key);\r\n      setSortDir(\"asc\");\r\n    }\r\n  };\r\n\r\n  const sortedRecords = useMemo(() => {\r\n    const rows = [...records];\r\n    rows.sort((a, b) => {\r\n      const cmp = comparator(a, b, sortKey);\r\n      return sortDir === \"asc\" ? cmp : -cmp;\r\n    });\r\n    return rows;\r\n  }, [records, sortKey, sortDir]);\r\n\r\n  const handleExportExcel = async () => {\r\n    const sd = startDate ?? dayjs();\r\n    const ed = endDate ?? dayjs();\r\n    const params: CdrReportParams = {\r\n      start_date: sd.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n      end_date: ed.format(\"YYYY-MM-DDTHH:mm:ss\"),\r\n      agent_id:\r\n        !isAllUsersSelected && selectedAgents.length > 0\r\n          ? selectedAgents.map((a) => a.id)\r\n          : undefined,\r\n      queue_id:\r\n        selectedQueues.length > 0 && selectedQueues.length < queues.length\r\n          ? selectedQueues.map((q) => q.id)\r\n          : undefined,\r\n      call_type: callType || undefined,\r\n      status: callStatus || undefined,\r\n      search: debouncedSearch || undefined,\r\n    };\r\n    try {\r\n      await exportCdrReportToExcel(params);\r\n    } catch (err: any) {\r\n      setError(err?.message || \"Failed to export Excel\");\r\n    }\r\n  };\r\n\r\n  return (\r\n    <LocalizationProvider dateAdapter={AdapterDayjs}>\r\n      <Box\r\n        sx={{\r\n          height: \"100%\",\r\n          display: \"flex\",\r\n          flexDirection: \"column\",\r\n          fontFamily: FONT,\r\n        }}\r\n      >\r\n        <PageHeader\r\n          title=\"CDR Report\"\r\n          actions={\r\n            <Stack direction=\"row\" alignItems=\"center\" spacing={1}>\r\n              <SearchBar\r\n                value={searchText}\r\n                onChange={setSearchText}\r\n                placeholder=\"Search phone, agent...\"\r\n                width={250}\r\n              />\r\n              <SDKPermissionGuard\r\n                permissions={[\r\n                  SDK_PERMISSIONS.REPORTS_CDR_EXPORT,\r\n                  SDK_PERMISSIONS.REPORTS_CDR_MANAGE,\r\n                ]}\r\n                showFallback={false}\r\n              >\r\n                <AppButton\r\n                  startIcon={\r\n                    <DownloadIcon sx={{ fontSize: \"0.95rem !important\" }} />\r\n                  }\r\n                  disabled={!records.length}\r\n                  onClick={handleExportExcel}\r\n                  sx={{ height: 36 }}\r\n                >\r\n                  Export Excel\r\n                </AppButton>\r\n              </SDKPermissionGuard>\r\n            </Stack>\r\n          }\r\n        />\r\n\r\n        <Box sx={{ flex: 1, overflow: \"auto\", py: 0.8, px: 0 }}>\r\n          <Box sx={{ mb: 0.8 }}>\r\n            <ReportFilterBar\r\n              startDate={startDate}\r\n              endDate={endDate}\r\n              onStartChange={setStartDate}\r\n              onEndChange={setEndDate}\r\n              quickRange={activeQuickDate || \"\"}\r\n              onQuickRangeChange={handleQuickRangeChange}\r\n              showAgentSelect\r\n              selectedAgents={selectedAgents}\r\n              onAgentsChange={setSelectedAgents}\r\n              setIsAllUsersSelected={setIsAllUsersSelected}\r\n              showQueueSelect\r\n              queues={queues}\r\n              selectedQueues={selectedQueues}\r\n              onQueuesChange={setSelectedQueues}\r\n              showCallTypeSelect\r\n              selectedCallType={callType}\r\n              onCallTypeChange={setCallType}\r\n              showStatusSelect\r\n              selectedStatus={callStatus}\r\n              onStatusChange={setCallStatus}\r\n              extra={\r\n                <AppButton\r\n                  startIcon={\r\n                    <RefreshIcon sx={{ fontSize: \"0.9rem !important\" }} />\r\n                  }\r\n                  disabled={loading}\r\n                  onClick={handleRefresh}\r\n                  sx={{ height: 32 }}\r\n                >\r\n                  Refresh\r\n                </AppButton>\r\n              }\r\n            />\r\n\r\n            {error && (\r\n              <Alert\r\n                severity=\"error\"\r\n                sx={{ mt: 1, fontFamily: FONT, fontSize: \"0.78rem\" }}\r\n              >\r\n                {error}\r\n              </Alert>\r\n            )}\r\n          </Box>\r\n\r\n          {loading && (\r\n            <Box sx={{ textAlign: \"center\", py: 2.5 }}>\r\n              <CircularProgress sx={{ color: COLORS.blue }} size={28} />\r\n            </Box>\r\n          )}\r\n\r\n          <Paper\r\n            elevation={0}\r\n            sx={{\r\n              borderRadius: \"8px\",\r\n              border: \"1px solid #e0e7ef\",\r\n              overflow: \"hidden\",\r\n              mb: 2,\r\n            }}\r\n          >\r\n            <TableContainer>\r\n              <Table\r\n                size=\"small\"\r\n                sx={{\r\n                  minWidth: 1400,\r\n                  fontFamily: FONT,\r\n                  \"& .MuiTableCell-root\": {\r\n                    fontFamily: FONT,\r\n                    fontSize: \"0.75rem\",\r\n                    borderBottom: \"1px solid #eef1f6\",\r\n                    py: 0.6,\r\n                    px: 1,\r\n                  },\r\n                }}\r\n              >\r\n                <TableHead>\r\n                  <TableRow>\r\n                    <TableCell\r\n                      sx={{ ...(headCellSx as object), minWidth: 110, textAlign: \"center\" }}\r\n                    >\r\n                      Audit Report\r\n                    </TableCell>\r\n                    <TableCell\r\n                      sx={{ ...(headCellSx as object), minWidth: 100 }}\r\n                    >\r\n                      Recording\r\n                    </TableCell>\r\n                    {(\r\n                      [\r\n                        { id: \"phoneNumber\" as SortKey, label: \"Phone Number\" },\r\n                        { id: \"callStartTime\" as SortKey, label: \"Call Start\" },\r\n                        { id: \"callType\" as SortKey, label: \"Call Type\" },\r\n                        { id: \"callStatus\" as SortKey, label: \"Status\" },\r\n                        { id: \"agentName\" as SortKey, label: \"User Name\" },\r\n                        { id: \"queueName\" as SortKey, label: \"Queues\" },\r\n                        { id: \"extension\" as SortKey, label: \"Extension\" },\r\n                        {\r\n                          id: \"talkDurationFmt\" as SortKey,\r\n                          label: \"Talk Duration\",\r\n                        },\r\n                        {\r\n                          id: \"holdDurationFmt\" as SortKey,\r\n                          label: \"Hold Duration\",\r\n                        },\r\n                        {\r\n                          id: \"ringingDurationFmt\" as SortKey,\r\n                          label: \"Ringing Duration\",\r\n                        },\r\n                        {\r\n                          id: \"queueDurationFmt\" as SortKey,\r\n                          label: \"Queue Duration\",\r\n                        },\r\n                        {\r\n                          id: \"wrapupDurationFmt\" as SortKey,\r\n                          label: \"Wrapup Duration\",\r\n                        },\r\n                        { id: \"disposition\" as SortKey, label: \"Disposition\" },\r\n                        { id: \"remarks\" as SortKey, label: \"Remarks\" },\r\n                        {\r\n                          id: \"wasTransferred\" as SortKey,\r\n                          label: \"Transferred\",\r\n                        },\r\n                      ] as { id: SortKey; label: string }[]\r\n                    ).map((col) => (\r\n                      <TableCell key={col.id} sx={headCellSx}>\r\n                        <TableSortLabel\r\n                          active={sortKey === col.id}\r\n                          direction={sortKey === col.id ? sortDir : \"asc\"}\r\n                          onClick={() => handleSort(col.id)}\r\n                          sx={{\r\n                            \"&.MuiTableSortLabel-root\": { color: \"#333\" },\r\n                            \"&.MuiTableSortLabel-root:hover\": { color: \"#555\" },\r\n                            \"&.Mui-active\": { color: \"#333\" },\r\n                            \"& .MuiTableSortLabel-icon\": {\r\n                              color: \"#333 !important\",\r\n                            },\r\n                          }}\r\n                        >\r\n                          {col.label}\r\n                        </TableSortLabel>\r\n                      </TableCell>\r\n                    ))}\r\n                  </TableRow>\r\n                </TableHead>\r\n\r\n                <TableBody>\r\n                  {sortedRecords.map((row, idx) => (\r\n                    <TableRow\r\n                      key={row.callUuid || idx}\r\n                      hover\r\n                      sx={{\r\n                        backgroundColor: \"#fff\",\r\n                        \"&:hover\": { backgroundColor: \"#f0f7f8\" },\r\n                      }}\r\n                    >\r\n                      <TableCell sx={{ textAlign: \"center\", verticalAlign: \"middle\" }}>\r\n                        <Tooltip title=\"View Audit Report\">\r\n                          <IconButton\r\n                            size=\"small\"\r\n                            onClick={() => {\r\n                              setSelectedAuditRow(row);\r\n                              setAuditDialogOpen(true);\r\n                            }}\r\n                            sx={{ color: COLORS.blue, p: 0.4 }}\r\n                          >\r\n                            <AssignmentIcon sx={{ fontSize: 16 }} />\r\n                          </IconButton>\r\n                        </Tooltip>\r\n                      </TableCell>\r\n                      <TableCell sx={{ verticalAlign: \"middle\" }}>\r\n                        {row.callUuid ? (\r\n                          <RecordingCell\r\n                            callUuid={row.callUuid}\r\n                            recordingPath={row.recordingPath}\r\n                          />\r\n                        ) : null}\r\n                      </TableCell>\r\n                      <TableCell\r\n                        sx={{\r\n                          fontWeight: 600,\r\n                          color: COLORS.navy,\r\n                          fontSize: \"0.75rem\",\r\n                        }}\r\n                      >\r\n                        {row.phoneNumber || \"\"}\r\n                      </TableCell>\r\n                      <TableCell sx={{ fontSize: \"0.73rem\", color: \"#4a5568\" }}>\r\n                        {row.callStartTime\r\n                          ? dayjs(row.callStartTime).format(\r\n                              \"DD MMM YYYY hh:mm A\",\r\n                            )\r\n                          : \"\"}\r\n                      </TableCell>\r\n                      <TableCell>\r\n                        <CallTypePill value={row.callType || \"\"} />\r\n                      </TableCell>\r\n                      <TableCell>\r\n                        <StatusPill value={row.callStatus || \"\"} />\r\n                      </TableCell>\r\n                      <TableCell sx={{ fontSize: \"0.73rem\", color: \"#4a5568\" }}>\r\n                        {row.agentName || \"\"}\r\n                      </TableCell>\r\n                      <TableCell>\r\n                        {row.queueName ? (\r\n                          <Chip\r\n                            label={row.queueName}\r\n                            size=\"small\"\r\n                            sx={{\r\n                              fontFamily: FONT,\r\n                              backgroundColor: \"#f0ebfa\",\r\n                              color: COLORS.purple,\r\n                              fontWeight: 500,\r\n                              fontSize: \"0.67rem\",\r\n                              height: 22,\r\n                            }}\r\n                          />\r\n                        ) : null}\r\n                      </TableCell>\r\n                      <TableCell sx={{ fontSize: \"0.73rem\", color: \"#4a5568\" }}>\r\n                        {row.extension || \"\"}\r\n                      </TableCell>\r\n                      <TableCell\r\n                        sx={{\r\n                          fontWeight: 600,\r\n                          color: COLORS.blue,\r\n                          fontSize: \"0.75rem\",\r\n                          fontVariantNumeric: \"tabular-nums\",\r\n                        }}\r\n                      >\r\n                        {row.talkDurationFmt || \"\"}\r\n                      </TableCell>\r\n                      <TableCell\r\n                        sx={{\r\n                          fontWeight: 500,\r\n                          color: COLORS.amber,\r\n                          fontSize: \"0.75rem\",\r\n                          fontVariantNumeric: \"tabular-nums\",\r\n                        }}\r\n                      >\r\n                        {row.holdDurationFmt || \"\"}\r\n                      </TableCell>\r\n                      <TableCell\r\n                        sx={{\r\n                          fontWeight: 500,\r\n                          fontSize: \"0.75rem\",\r\n                          fontVariantNumeric: \"tabular-nums\",\r\n                        }}\r\n                      >\r\n                        {row.ringingDurationFmt || \"\"}\r\n                      </TableCell>\r\n                      <TableCell\r\n                        sx={{\r\n                          fontWeight: 500,\r\n                          fontSize: \"0.75rem\",\r\n                          fontVariantNumeric: \"tabular-nums\",\r\n                        }}\r\n                      >\r\n                        {row.queueDurationFmt || \"\"}\r\n                      </TableCell>\r\n                      <TableCell\r\n                        sx={{\r\n                          fontWeight: 500,\r\n                          fontSize: \"0.75rem\",\r\n                          fontVariantNumeric: \"tabular-nums\",\r\n                        }}\r\n                      >\r\n                        {row.wrapupDurationFmt || \"\"}\r\n                      </TableCell>\r\n                      <TableCell sx={{ fontSize: \"0.73rem\", color: \"#4a5568\" }}>\r\n                        {row.disposition || \"\"}\r\n                      </TableCell>\r\n                      <TableCell sx={{ fontSize: \"0.73rem\", color: \"#4a5568\" }}>\r\n                        {row.remarks ? (\r\n                          <Tooltip title={row.remarks}>\r\n                            <span\r\n                              style={{\r\n                                display: \"inline-block\",\r\n                                maxWidth: 180,\r\n                                overflow: \"hidden\",\r\n                                textOverflow: \"ellipsis\",\r\n                                whiteSpace: \"nowrap\",\r\n                                verticalAlign: \"bottom\",\r\n                              }}\r\n                            >\r\n                              {row.remarks}\r\n                            </span>\r\n                          </Tooltip>\r\n                        ) : (\r\n                          \"\"\r\n                        )}\r\n                      </TableCell>\r\n                      <TableCell>\r\n                        {row.wasTransferred ? (\r\n                          <Chip\r\n                            label=\"Yes\"\r\n                            size=\"small\"\r\n                            sx={{\r\n                              fontFamily: FONT,\r\n                              backgroundColor: \"#e6f7ef\",\r\n                              color: COLORS.green,\r\n                              fontWeight: 600,\r\n                              fontSize: \"0.65rem\",\r\n                              height: 20,\r\n                              borderRadius: \"6px\",\r\n                            }}\r\n                          />\r\n                        ) : (\r\n                          <Chip\r\n                            label=\"No\"\r\n                            size=\"small\"\r\n                            sx={{\r\n                              fontFamily: FONT,\r\n                              backgroundColor: \"transparent\",\r\n                              color: \"#6b7b8d\",\r\n                              fontWeight: 600,\r\n                              fontSize: \"0.65rem\",\r\n                              height: 20,\r\n                              borderRadius: \"6px\",\r\n                            }}\r\n                          />\r\n                        )}\r\n                      </TableCell>\r\n                    </TableRow>\r\n                  ))}\r\n                </TableBody>\r\n              </Table>\r\n            </TableContainer>\r\n\r\n            <TablePagination\r\n              component=\"div\"\r\n              count={totalRecords}\r\n              page={page}\r\n              onPageChange={handlePageChange}\r\n              rowsPerPage={rowsPerPage}\r\n              rowsPerPageOptions={[10, 15, 25, 50, 100]}\r\n              onRowsPerPageChange={(e) => {\r\n                setRowsPerPage(parseInt(e.target.value, 10));\r\n                setPage(0);\r\n              }}\r\n              sx={{\r\n                borderTop: \"1px solid #eef1f6\",\r\n      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package/dist/chunk-6ICPXSN6.mjs

@@ -0,0 +1,61 @@
+// call-control-sdk/lib/services/toastMessage.tsx
+import { createContext, useContext, useState } from "react";
+import { Snackbar, Alert } from "@mui/material";
+import { jsx, jsxs } from "react/jsx-runtime";
+var ToastContext = createContext(void 0);
+var noopToast = {
+  showToast: (message, severity) => {
+    console.warn(`[Toast outside provider] ${severity != null ? severity : "info"}: ${message}`);
+  }
+};
+var useToast = () => {
+  const ctx = useContext(ToastContext);
+  return ctx != null ? ctx : noopToast;
+};
+var ToastProvider = ({ children }) => {
+  const [open, setOpen] = useState(false);
+  const [message, setMessage] = useState("");
+  const [severity, setSeverity] = useState("info");
+  const showToast = (msg, sev = "info") => {
+    setMessage(msg);
+    setSeverity(sev);
+    setOpen(true);
+  };
+  return /* @__PURE__ */ jsxs(ToastContext.Provider, { value: { showToast }, children: [
+    children,
+    /* @__PURE__ */ jsx(
+      Snackbar,
+      {
+        open,
+        color: severity,
+        autoHideDuration: 3e3,
+        onClose: () => setOpen(false),
+        anchorOrigin: { vertical: "top", horizontal: "right" },
+        children: /* @__PURE__ */ jsx(
+          Alert,
+          {
+            variant: "filled",
+            severity,
+            onClose: () => setOpen(false),
+            sx: { width: "100%" },
+            children: message
+          }
+        )
+      }
+    )
+  ] });
+};
+
+// call-control-sdk/lib/components/SDKProvider.tsx
+import { memo } from "react";
+import { jsx as jsx2 } from "react/jsx-runtime";
+var SDKProvider = memo(({ children }) => {
+  return /* @__PURE__ */ jsx2(ToastProvider, { children });
+});
+SDKProvider.displayName = "SDKProvider";
+
+export {
+  useToast,
+  SDKProvider
+};
+//# sourceMappingURL=chunk-6ICPXSN6.mjs.map

package/dist/chunk-6ICPXSN6.mjs.map

@@ -0,0 +1 @@
+{"version":3,"sources":["../call-control-sdk/lib/services/toastMessage.tsx","../call-control-sdk/lib/components/SDKProvider.tsx"],"sourcesContent":["import { createContext, useContext, useState, ReactNode } from \"react\";\r\nimport { Snackbar, Alert, AlertColor } from \"@mui/material\";\r\n\r\ntype ToastContextType = {\r\n\tshowToast: (message: string, severity?: AlertColor) => void;\r\n};\r\n\r\nconst ToastContext = createContext<ToastContextType | undefined>(undefined);\r\n\r\nconst noopToast: ToastContextType = {\r\n\tshowToast: (message, severity) => {\r\n\t\tconsole.warn(`[Toast outside provider] ${severity ?? \"info\"}: ${message}`);\r\n\t},\r\n};\r\n\r\nexport const useToast = () => {\r\n\tconst ctx = useContext(ToastContext);\r\n\treturn ctx ?? noopToast;\r\n};\r\n\r\nexport const ToastProvider = ({ children }: { children: ReactNode }) => {\r\n\tconst [open, setOpen] = useState(false);\r\n\tconst [message, setMessage] = useState(\"\");\r\n\tconst [severity, setSeverity] = useState<AlertColor>(\"info\");\r\n\r\n\tconst showToast = (msg: string, sev: AlertColor = \"info\") => {\r\n\t\tsetMessage(msg);\r\n\t\tsetSeverity(sev);\r\n\t\tsetOpen(true);\r\n\t};\r\n\r\n\treturn (\r\n\t\t<ToastContext.Provider value={{ showToast }}>\r\n\t\t\t{children}\r\n\t\t\t<Snackbar\r\n\t\t\t\topen={open}\r\n\t\t\t\tcolor={severity}\r\n\t\t\t\tautoHideDuration={3000}\r\n\t\t\t\tonClose={() => setOpen(false)}\r\n\t\t\t\tanchorOrigin={{ vertical: \"top\", horizontal: \"right\" }}\r\n\t\t\t>\r\n\t\t\t\t<Alert\r\n\t\t\t\t\tvariant=\"filled\"\r\n\t\t\t\t\tseverity={severity}\r\n\t\t\t\t\tonClose={() => setOpen(false)}\r\n\t\t\t\t\tsx={{ width: \"100%\" }}\r\n\t\t\t\t>\r\n\t\t\t\t\t{message}\r\n\t\t\t\t</Alert>\r\n\t\t\t</Snackbar>\r\n\t\t</ToastContext.Provider>\r\n\t);\r\n};\r\n","import { memo } from \"react\";\r\nimport { ToastProvider } from \"../services/toastMessage\";\r\nimport React from \"react\";\r\nimport { SDKProviderProps } from \"../../types\";\r\n\r\nexport const SDKProvider = memo<SDKProviderProps>(({ children }) => {\r\n\treturn <ToastProvider>{children}</ToastProvider>;\r\n});\r\n\r\nSDKProvider.displayName = \"SDKProvider\";\r\n"],"mappings":";AAAA,SAAS,eAAe,YAAY,gBAA2B;AAC/D,SAAS,UAAU,aAAyB;AA+B1C,SASE,KATF;AAzBF,IAAM,eAAe,cAA4C,MAAS;AAE1E,IAAM,YAA8B;AAAA,EACnC,WAAW,CAAC,SAAS,aAAa;AACjC,YAAQ,KAAK,4BAA4B,8BAAY,MAAM,KAAK,OAAO,EAAE;AAAA,EAC1E;AACD;AAEO,IAAM,WAAW,MAAM;AAC7B,QAAM,MAAM,WAAW,YAAY;AACnC,SAAO,oBAAO;AACf;AAEO,IAAM,gBAAgB,CAAC,EAAE,SAAS,MAA+B;AACvE,QAAM,CAAC,MAAM,OAAO,IAAI,SAAS,KAAK;AACtC,QAAM,CAAC,SAAS,UAAU,IAAI,SAAS,EAAE;AACzC,QAAM,CAAC,UAAU,WAAW,IAAI,SAAqB,MAAM;AAE3D,QAAM,YAAY,CAAC,KAAa,MAAkB,WAAW;AAC5D,eAAW,GAAG;AACd,gBAAY,GAAG;AACf,YAAQ,IAAI;AAAA,EACb;AAEA,SACC,qBAAC,aAAa,UAAb,EAAsB,OAAO,EAAE,UAAU,GACxC;AAAA;AAAA,IACD;AAAA,MAAC;AAAA;AAAA,QACA;AAAA,QACA,OAAO;AAAA,QACP,kBAAkB;AAAA,QAClB,SAAS,MAAM,QAAQ,KAAK;AAAA,QAC5B,cAAc,EAAE,UAAU,OAAO,YAAY,QAAQ;AAAA,QAErD;AAAA,UAAC;AAAA;AAAA,YACA,SAAQ;AAAA,YACR;AAAA,YACA,SAAS,MAAM,QAAQ,KAAK;AAAA,YAC5B,IAAI,EAAE,OAAO,OAAO;AAAA,YAEnB;AAAA;AAAA,QACF;AAAA;AAAA,IACD;AAAA,KACD;AAEF;;;ACpDA,SAAS,YAAY;AAMb,gBAAAA,YAAA;AADD,IAAM,cAAc,KAAuB,CAAC,EAAE,SAAS,MAAM;AACnE,SAAO,gBAAAA,KAAC,iBAAe,UAAS;AACjC,CAAC;AAED,YAAY,cAAc;","names":["jsx"]}

package/dist/chunk-BU6FMNBY.mjs

@@ -0,0 +1,82 @@
+import {
+  END_POINT,
+  axios_default
+} from "./chunk-DBSNJ3QH.mjs";
+
+// call-control-sdk/lib/hooks/useCallMonitoring.ts
+import { useCallback, useState } from "react";
+var useCallMonitoring = () => {
+  const [loading, setLoading] = useState(false);
+  const [success, setSuccess] = useState(false);
+  const [isError, setIsError] = useState(false);
+  const [error, setError] = useState(null);
+  const [data, setData] = useState(null);
+  const resetState = () => {
+    setSuccess(false);
+    setIsError(false);
+    setError(null);
+  };
+  const startMonitoring = useCallback(async (payload) => {
+    resetState();
+    setLoading(true);
+    return axios_default.post(END_POINT.SUPERVISOR_CALL_LISTEN, payload).then((res) => {
+      setData(res == null ? void 0 : res.data);
+      setSuccess(true);
+      return res == null ? void 0 : res.data;
+    }).catch((err) => {
+      var _a;
+      setIsError(true);
+      setError(err);
+      return (_a = err == null ? void 0 : err.response) == null ? void 0 : _a.data;
+    }).finally(() => {
+      setLoading(false);
+    });
+  }, []);
+  const stopMonitoring = useCallback(async (payload) => {
+    resetState();
+    setLoading(true);
+    return axios_default.post(END_POINT.SUPERVISOR_CALL_LEAVE, payload).then((res) => {
+      setData(res == null ? void 0 : res.data);
+      setSuccess(true);
+      return res == null ? void 0 : res.data;
+    }).catch((err) => {
+      var _a;
+      setIsError(true);
+      setError(err);
+      return (_a = err == null ? void 0 : err.response) == null ? void 0 : _a.data;
+    }).finally(() => {
+      setLoading(false);
+    });
+  }, []);
+  const changeMode = useCallback(async (payload) => {
+    resetState();
+    setLoading(true);
+    return axios_default.post(END_POINT.SUPERVISOR_CALL_CHANGE_MODE, payload).then((res) => {
+      setData(res == null ? void 0 : res.data);
+      setSuccess(true);
+      return res == null ? void 0 : res.data;
+    }).catch((err) => {
+      var _a;
+      setIsError(true);
+      setError(err);
+      return (_a = err == null ? void 0 : err.response) == null ? void 0 : _a.data;
+    }).finally(() => {
+      setLoading(false);
+    });
+  }, []);
+  return {
+    startMonitoring,
+    stopMonitoring,
+    changeMode,
+    isLoading: loading,
+    isSuccess: success,
+    isError,
+    error,
+    data
+  };
+};
+
+export {
+  useCallMonitoring
+};
+//# sourceMappingURL=chunk-BU6FMNBY.mjs.map

package/dist/chunk-BU6FMNBY.mjs.map

@@ -0,0 +1 @@
+{"version":3,"sources":["../call-control-sdk/lib/hooks/useCallMonitoring.ts"],"sourcesContent":["import { useCallback, useState } from \"react\";\r\n\r\nimport { END_POINT } from \"../services/endPoint\";\r\nimport axiosInstance from \"../services/axios\";\r\n\r\n// ─── Types ───────────────────────────────────────────────────────────────────\r\n\r\nexport type SupervisorMonitorMode = \"listen\" | \"whisper\" | \"barge\";\r\n\r\nexport interface StartMonitoringPayload {\r\n\t/** UUID of the active call to monitor */\r\n\tcall_id: string;\r\n\t/** Monitoring mode: listen (hear only), whisper (speak to agent), barge (full 3-way) */\r\n\tmode: SupervisorMonitorMode;\r\n\t/** Optional: supervisor's SIP/WebRTC extension. Auto-detected from logged-in user if omitted */\r\n\tsupervisor_extension?: string;\r\n\t/** Optional: agent's extension. Auto-detected if omitted */\r\n\tagent_extension?: string;\r\n}\r\n\r\nexport interface StopMonitoringPayload {\r\n\t/** UUID of the call being monitored */\r\n\tcall_uuid: string;\r\n\t/** Legacy field – ignored by the backend but kept for compatibility */\r\n\tsession_id?: string;\r\n}\r\n\r\nexport interface ChangeModePayload {\r\n\t/** UUID of the call being monitored */\r\n\tcall_uuid: string;\r\n\t/** New monitoring mode to switch to */\r\n\tmode: SupervisorMonitorMode;\r\n\t/** Legacy field – ignored by the backend but kept for compatibility */\r\n\tsession_id?: string;\r\n}\r\n\r\nexport interface UseCallMonitoringReturn {\r\n\tstartMonitoring: (payload: StartMonitoringPayload) => Promise<any>;\r\n\tstopMonitoring: (payload: StopMonitoringPayload) => Promise<any>;\r\n\tchangeMode: (payload: ChangeModePayload) => Promise<any>;\r\n\tisLoading: boolean;\r\n\tisSuccess: boolean;\r\n\tisError: boolean;\r\n\terror: any;\r\n\tdata: any;\r\n}\r\n\r\n// ─── Hook ─────────────────────────────────────────────────────────────────────\r\n\r\nexport const useCallMonitoring = (): UseCallMonitoringReturn => {\r\n\tconst [loading, setLoading] = useState(false);\r\n\tconst [success, setSuccess] = useState(false);\r\n\tconst [isError, setIsError] = useState(false);\r\n\tconst [error, setError] = useState<any>(null);\r\n\tconst [data, setData] = useState<any>(null);\r\n\r\n\tconst resetState = () => {\r\n\t\tsetSuccess(false);\r\n\t\tsetIsError(false);\r\n\t\tsetError(null);\r\n\t};\r\n\r\n\t/** Start supervisor monitoring on an active agent call (Listen / Whisper / Barge) */\r\n\tconst startMonitoring = useCallback(async (payload: StartMonitoringPayload) => {\r\n\t\tresetState();\r\n\t\tsetLoading(true);\r\n\r\n\t\treturn axiosInstance\r\n\t\t\t.post(END_POINT.SUPERVISOR_CALL_LISTEN, payload)\r\n\t\t\t.then((res) => {\r\n\t\t\t\tsetData(res?.data);\r\n\t\t\t\tsetSuccess(true);\r\n\t\t\t\treturn res?.data;\r\n\t\t\t})\r\n\t\t\t.catch((err) => {\r\n\t\t\t\tsetIsError(true);\r\n\t\t\t\tsetError(err);\r\n\t\t\t\treturn err?.response?.data;\r\n\t\t\t})\r\n\t\t\t.finally(() => {\r\n\t\t\t\tsetLoading(false);\r\n\t\t\t});\r\n\t}, []);\r\n\r\n\t/** Stop supervisor monitoring and disconnect from the call */\r\n\tconst stopMonitoring = useCallback(async (payload: StopMonitoringPayload) => {\r\n\t\tresetState();\r\n\t\tsetLoading(true);\r\n\r\n\t\treturn axiosInstance\r\n\t\t\t.post(END_POINT.SUPERVISOR_CALL_LEAVE, payload)\r\n\t\t\t.then((res) => {\r\n\t\t\t\tsetData(res?.data);\r\n\t\t\t\tsetSuccess(true);\r\n\t\t\t\treturn res?.data;\r\n\t\t\t})\r\n\t\t\t.catch((err) => {\r\n\t\t\t\tsetIsError(true);\r\n\t\t\t\tsetError(err);\r\n\t\t\t\treturn err?.response?.data;\r\n\t\t\t})\r\n\t\t\t.finally(() => {\r\n\t\t\t\tsetLoading(false);\r\n\t\t\t});\r\n\t}, []);\r\n\r\n\t/**\r\n\t * Change supervisor monitoring mode (e.g. listen → whisper → barge).\r\n\t * The backend hangs up the current ChanSpy call and originates a new one\r\n\t * with the updated mode – the supervisor's phone will ring again.\r\n\t */\r\n\tconst changeMode = useCallback(async (payload: ChangeModePayload) => {\r\n\t\tresetState();\r\n\t\tsetLoading(true);\r\n\r\n\t\treturn axiosInstance\r\n\t\t\t.post(END_POINT.SUPERVISOR_CALL_CHANGE_MODE, payload)\r\n\t\t\t.then((res) => {\r\n\t\t\t\tsetData(res?.data);\r\n\t\t\t\tsetSuccess(true);\r\n\t\t\t\treturn res?.data;\r\n\t\t\t})\r\n\t\t\t.catch((err) => {\r\n\t\t\t\tsetIsError(true);\r\n\t\t\t\tsetError(err);\r\n\t\t\t\treturn err?.response?.data;\r\n\t\t\t})\r\n\t\t\t.finally(() => {\r\n\t\t\t\tsetLoading(false);\r\n\t\t\t});\r\n\t}, []);\r\n\r\n\treturn {\r\n\t\tstartMonitoring,\r\n\t\tstopMonitoring,\r\n\t\tchangeMode,\r\n\t\tisLoading: loading,\r\n\t\tisSuccess: 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