agent-messenger 2.0.0 → 2.1.0

package/skills/agent-webex/references/common-patterns.md

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+# Common Patterns
+
+## Overview
+
+This guide covers typical workflows for AI agents interacting with Cisco Webex using agent-webex.
+
+**Note**: Webex uses opaque Base64-encoded IDs for spaces, messages, and people. You can't guess them. Always get IDs from `space list` or `member list` first.
+
+## Auth Patterns
+
+### Pattern 1: Log In
+
+**Use case**: First-time setup or token renewal
+
+```bash
+#!/bin/bash
+
+# Default: Device Grant (zero-config, opens browser)
+agent-webex auth login
+
+# With a bot token (never expires, for CI/CD)
+agent-webex auth login --token "YOUR_BOT_TOKEN_HERE"
+
+# With a PAT (12-hour lifetime, for quick testing)
+agent-webex auth login --token "YOUR_PAT_HERE"
+```
+
+**When to use**: Before any other command, if not already authenticated.
+
+### Pattern 2: Check Auth Status
+
+**Use case**: Verify authentication before running operations
+
+```bash
+#!/bin/bash
+
+STATUS=$(agent-webex auth status)
+
+if echo "$STATUS" | jq -e '.error' > /dev/null 2>&1; then
+  echo "Not authenticated. Run 'auth login' first."
+  exit 1
+fi
+
+USER=$(echo "$STATUS" | jq -r '.displayName')
+echo "Authenticated as: $USER"
+```
+
+**When to use**: Start of any script or workflow.
+
+### Pattern 3: Log Out
+
+**Use case**: Remove stored credentials
+
+```bash
+#!/bin/bash
+
+agent-webex auth logout
+```
+
+**When to use**: Switching accounts, cleaning up, or revoking access.
+
+### Pattern 4: Send a Direct Message
+
+**Use case**: Message someone directly by email, without finding a space ID first
+
+```bash
+#!/bin/bash
+
+# Send a DM by email
+agent-webex message dm alice@example.com "Hey, quick question about the PR"
+
+# Send a DM with markdown
+agent-webex message dm alice@example.com "**Build failed** - can you check?" --markdown
+```
+
+**When to use**: Quick 1:1 messages when you know the recipient's email.
+
+## Space Patterns
+
+### Pattern 5: List All Spaces
+
+**Use case**: Discover available spaces
+
+```bash
+#!/bin/bash
+
+# List all spaces
+SPACES=$(agent-webex space list)
+echo "$SPACES" | jq -r '.[] | "\(.title) (\(.id))"'
+```
+
+### Pattern 6: Filter Spaces by Type
+
+**Use case**: Show only group spaces or direct messages
+
+```bash
+#!/bin/bash
+
+# Group spaces only
+agent-webex space list --type group
+
+# Direct messages only
+agent-webex space list --type direct
+
+# Limit results
+agent-webex space list --type group --limit 10
+```
+
+### Pattern 7: Get Space Info
+
+**Use case**: Look up details for a specific space
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+INFO=$(agent-webex space info "$SPACE_ID")
+TITLE=$(echo "$INFO" | jq -r '.title')
+TYPE=$(echo "$INFO" | jq -r '.type')
+
+echo "Space: $TITLE ($TYPE)"
+```
+
+### Pattern 8: Find Space by Title
+
+**Use case**: Get a space ID from its title
+
+```bash
+#!/bin/bash
+
+find_space_id() {
+  local title=$1
+
+  SPACES=$(agent-webex space list)
+  SPACE_ID=$(echo "$SPACES" | jq -r --arg t "$title" '.[] | select(.title==$t) | .id')
+
+  if [ -z "$SPACE_ID" ]; then
+    echo "Space '$title' not found" >&2
+    return 1
+  fi
+
+  echo "$SPACE_ID"
+}
+
+# Usage
+ENG_ID=$(find_space_id "Engineering")
+if [ $? -eq 0 ]; then
+  agent-webex message send "$ENG_ID" "Hello Engineering!"
+fi
+```
+
+**When to use**: When you know the space title but need the ID.
+
+## Message Patterns
+
+### Pattern 9: Send a Simple Message
+
+**Use case**: Post a notification or update
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+RESULT=$(agent-webex message send "$SPACE_ID" "Deployment completed successfully!")
+
+if echo "$RESULT" | jq -e '.id' > /dev/null 2>&1; then
+  echo "Message sent!"
+else
+  echo "Failed: $(echo "$RESULT" | jq -r '.error')"
+  exit 1
+fi
+```
+
+### Pattern 10: Send a Markdown Message
+
+**Use case**: Rich formatting in messages
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+agent-webex message send "$SPACE_ID" "**Build Status**
+- Branch: \`main\`
+- Tests: 142 passed, 0 failed
+- Coverage: 94.2%" --markdown
+```
+
+### Pattern 11: List Recent Messages
+
+**Use case**: Read conversation history
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+# Get last 10 messages
+MESSAGES=$(agent-webex message list "$SPACE_ID" --limit 10)
+
+echo "$MESSAGES" | jq -r '.[] | "[\(.created)] \(.personEmail): \(.text)"'
+```
+
+### Pattern 12: Get a Specific Message
+
+**Use case**: Retrieve a message by ID
+
+```bash
+#!/bin/bash
+
+MESSAGE_ID="Y2lzY29zcGFyazovL..."
+
+MSG=$(agent-webex message get "$MESSAGE_ID")
+echo "$MSG" | jq -r '.text'
+```
+
+### Pattern 13: Delete a Message
+
+**Use case**: Remove a message (your own or as moderator)
+
+```bash
+#!/bin/bash
+
+MESSAGE_ID="Y2lzY29zcGFyazovL..."
+
+# With confirmation prompt
+agent-webex message delete "$MESSAGE_ID"
+
+# Skip confirmation
+agent-webex message delete "$MESSAGE_ID" --force
+```
+
+### Pattern 14: Edit a Message
+
+**Use case**: Update an existing message
+
+```bash
+#!/bin/bash
+
+MESSAGE_ID="Y2lzY29zcGFyazovL..."
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+agent-webex message edit "$MESSAGE_ID" "$SPACE_ID" "Updated: all systems operational"
+
+# With markdown
+agent-webex message edit "$MESSAGE_ID" "$SPACE_ID" "**Updated**: all systems operational" --markdown
+```
+
+### Pattern 15: Send and Track a Message
+
+**Use case**: Send a message and save its ID for later editing or deletion
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+# Send initial status
+RESULT=$(agent-webex message send "$SPACE_ID" "Deploying v2.1.0...")
+MSG_ID=$(echo "$RESULT" | jq -r '.id')
+
+# ... do work ...
+sleep 5
+
+# Update the message with final status
+agent-webex message edit "$MSG_ID" "$SPACE_ID" "Deployed v2.1.0 successfully!"
+```
+
+## Member Patterns
+
+### Pattern 16: List Space Members
+
+**Use case**: See who's in a space
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+MEMBERS=$(agent-webex member list "$SPACE_ID")
+echo "$MEMBERS" | jq -r '.[] | "\(.personDisplayName) (\(.personEmail))"'
+```
+
+### Pattern 17: List Members with Limit
+
+**Use case**: Large spaces with many members
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+# Get first 50 members
+agent-webex member list "$SPACE_ID" --limit 50
+```
+
+### Pattern 18: Find a Specific Member
+
+**Use case**: Look up a person in a space
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+SEARCH_NAME="alice"
+
+MEMBERS=$(agent-webex member list "$SPACE_ID")
+MATCH=$(echo "$MEMBERS" | jq -r --arg name "$SEARCH_NAME" \
+  'first(.[] | select(.personDisplayName | ascii_downcase | contains($name | ascii_downcase)))')
+
+if [ -z "$MATCH" ] || [ "$MATCH" = "null" ]; then
+  echo "No member matching '$SEARCH_NAME'"
+  exit 1
+fi
+
+echo "Found: $(echo "$MATCH" | jq -r '.personDisplayName') ($(echo "$MATCH" | jq -r '.personEmail'))"
+```
+
+## Snapshot Patterns
+
+### Pattern 19: Full Workspace Snapshot
+
+**Use case**: Get complete workspace state for AI context
+
+```bash
+#!/bin/bash
+
+SNAPSHOT=$(agent-webex snapshot)
+
+SPACE_COUNT=$(echo "$SNAPSHOT" | jq -r '.spaces | length')
+echo "Total spaces: $SPACE_COUNT"
+
+# List all spaces
+echo "$SNAPSHOT" | jq -r '.spaces[] | "  \(.title) (\(.type))"'
+```
+
+### Pattern 20: Spaces-Only Snapshot
+
+**Use case**: Quick overview without messages or members
+
+```bash
+#!/bin/bash
+
+agent-webex snapshot --spaces-only
+```
+
+### Pattern 21: Members-Only Snapshot
+
+**Use case**: Get member lists across all spaces
+
+```bash
+#!/bin/bash
+
+agent-webex snapshot --members-only
+```
+
+### Pattern 22: Snapshot with Message Limit
+
+**Use case**: Control how many messages per space
+
+```bash
+#!/bin/bash
+
+# Get snapshot with last 5 messages per space
+agent-webex snapshot --limit 5
+```
+
+## Pipeline Patterns
+
+### Pattern 23: Send to Multiple Spaces
+
+**Use case**: Broadcast a message across spaces
+
+```bash
+#!/bin/bash
+
+MESSAGE="System maintenance in 30 minutes"
+SPACE_NAMES=("Engineering" "Product" "General")
+
+# Get all spaces once
+SPACES=$(agent-webex space list)
+
+for name in "${SPACE_NAMES[@]}"; do
+  SPACE_ID=$(echo "$SPACES" | jq -r --arg t "$name" '.[] | select(.title==$t) | .id')
+
+  if [ -z "$SPACE_ID" ]; then
+    echo "Space '$name' not found, skipping"
+    continue
+  fi
+
+  echo "Posting to $name..."
+  RESULT=$(agent-webex message send "$SPACE_ID" "$MESSAGE")
+
+  if echo "$RESULT" | jq -e '.id' > /dev/null 2>&1; then
+    echo "  Sent to $name"
+  else
+    echo "  Failed: $(echo "$RESULT" | jq -r '.error')"
+  fi
+
+  # Rate limit: don't spam the API
+  sleep 1
+done
+```
+
+### Pattern 24: Conditional Messaging
+
+**Use case**: Send different messages based on conditions
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+BUILD_STATUS=$1  # "success" or "failure"
+
+if [ "$BUILD_STATUS" = "success" ]; then
+  agent-webex message send "$SPACE_ID" "Build passed. All tests green." --markdown
+else
+  agent-webex message send "$SPACE_ID" "**Build failed.** Check CI logs for details." --markdown
+fi
+```
+
+### Pattern 25: Error Handling with Retry
+
+**Use case**: Robust message sending for production scripts
+
+```bash
+#!/bin/bash
+
+send_with_retry() {
+  local space_id=$1
+  local message=$2
+  local max_attempts=3
+  local attempt=1
+
+  while [ $attempt -le $max_attempts ]; do
+    RESULT=$(agent-webex message send "$space_id" "$message")
+
+    if echo "$RESULT" | jq -e '.id' > /dev/null 2>&1; then
+      echo "Message sent successfully!"
+      return 0
+    fi
+
+    ERROR=$(echo "$RESULT" | jq -r '.error // "Unknown error"')
+    echo "Attempt $attempt failed: $ERROR"
+
+    # Don't retry on auth errors
+    if echo "$ERROR" | grep -qi "401\|unauthorized\|not authenticated"; then
+      echo "Authentication error. Fix credentials and try again."
+      return 1
+    fi
+
+    # Don't retry on not-found errors
+    if echo "$ERROR" | grep -qi "not found\|404"; then
+      echo "Resource not found. Check your IDs."
+      return 1
+    fi
+
+    if [ $attempt -lt $max_attempts ]; then
+      SLEEP_TIME=$((attempt * 2))
+      echo "Retrying in ${SLEEP_TIME}s..."
+      sleep $SLEEP_TIME
+    fi
+
+    attempt=$((attempt + 1))
+  done
+
+  echo "Failed after $max_attempts attempts"
+  return 1
+}
+
+# Usage
+SPACE_ID="Y2lzY29zcGFyazovL..."
+send_with_retry "$SPACE_ID" "Important notification!"
+```
+
+### Pattern 26: Token Refresh Wrapper (for PAT/bot tokens)
+
+> **Note**: If using Device Grant auth (the default), tokens auto-refresh. This wrapper is only needed for manual PAT/bot token auth.
+
+**Use case**: Handle PAT expiry in long-running scripts
+
+```bash
+#!/bin/bash
+
+# Wrapper that checks auth before each operation
+webex_cmd() {
+  local result
+  result=$("$@" 2>&1)
+
+  # Check for auth failure
+  if echo "$result" | grep -qi "401\|unauthorized"; then
+    echo "Token expired. Please provide a new token:" >&2
+    read -r NEW_TOKEN
+    agent-webex auth login --token "$NEW_TOKEN" >&2
+
+    # Retry
+    result=$("$@" 2>&1)
+  fi
+
+  echo "$result"
+}
+
+# Usage
+SPACES=$(webex_cmd agent-webex space list)
+RESULT=$(webex_cmd agent-webex message send "$SPACE_ID" "Hello!")
+```
+
+### Pattern 27: Daily Summary Report
+
+**Use case**: Generate a workspace activity summary
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+# Get recent messages
+MESSAGES=$(agent-webex message list "$SPACE_ID" --limit 50)
+MSG_COUNT=$(echo "$MESSAGES" | jq 'length')
+
+# Get members
+MEMBERS=$(agent-webex member list "$SPACE_ID")
+MEMBER_COUNT=$(echo "$MEMBERS" | jq 'length')
+
+# Get unique authors from recent messages
+AUTHORS=$(echo "$MESSAGES" | jq -r '[.[].personEmail] | unique | length')
+
+SUMMARY="**Daily Summary**
+- Messages (last 50): $MSG_COUNT
+- Active authors: $AUTHORS
+- Total members: $MEMBER_COUNT"
+
+agent-webex message send "$SPACE_ID" "$SUMMARY" --markdown
+```
+
+### Pattern 28: Monitor and Respond
+
+**Use case**: Poll a space and respond to keywords
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+LAST_ID=""
+
+while true; do
+  MESSAGES=$(agent-webex message list "$SPACE_ID" --limit 1)
+
+  # Check for errors
+  if echo "$MESSAGES" | jq -e '.error' > /dev/null 2>&1; then
+    echo "Error: $(echo "$MESSAGES" | jq -r '.error')"
+    sleep 10
+    continue
+  fi
+
+  LATEST_ID=$(echo "$MESSAGES" | jq -r '.[0].id // ""')
+
+  if [ "$LATEST_ID" != "$LAST_ID" ] && [ -n "$LAST_ID" ]; then
+    TEXT=$(echo "$MESSAGES" | jq -r '.[0].text // ""')
+    AUTHOR=$(echo "$MESSAGES" | jq -r '.[0].personEmail // ""')
+
+    echo "New message from $AUTHOR: $TEXT"
+
+    # Respond to keywords
+    if echo "$TEXT" | grep -qi "status"; then
+      agent-webex message send "$SPACE_ID" "All systems operational."
+    fi
+  fi
+
+  LAST_ID="$LATEST_ID"
+  sleep 10
+done
+```
+
+### Pattern 29: Batch Message Cleanup
+
+**Use case**: Delete multiple messages (e.g., bot spam cleanup)
+
+```bash
+#!/bin/bash
+
+SPACE_ID="Y2lzY29zcGFyazovL..."
+
+# Get recent messages
+MESSAGES=$(agent-webex message list "$SPACE_ID" --limit 20)
+
+# Delete messages from a specific sender
+echo "$MESSAGES" | jq -r '.[] | select(.personEmail=="bot@example.com") | .id' | while read -r msg_id; do
+  echo "Deleting $msg_id..."
+  agent-webex message delete "$msg_id" --force
+  sleep 1
+done
+```
+
+## Best Practices
+
+### 1. Always Check for Success
+
+```bash
+# Good
+RESULT=$(agent-webex message send "$SPACE_ID" "Hello")
+if echo "$RESULT" | jq -e '.id' > /dev/null 2>&1; then
+  echo "Success!"
+else
+  echo "Failed: $(echo "$RESULT" | jq -r '.error')"
+fi
+
+# Bad
+agent-webex message send "$SPACE_ID" "Hello"  # No error checking
+```
+
+### 2. Cache Space Lists
+
+```bash
+# Good - fetch once, reuse
+SPACES=$(agent-webex space list)
+for title in "${SPACE_TITLES[@]}"; do
+  id=$(echo "$SPACES" | jq -r --arg t "$title" '.[] | select(.title==$t) | .id')
+  agent-webex message send "$id" "$MESSAGE"
+done
+
+# Bad - fetch repeatedly
+for title in "${SPACE_TITLES[@]}"; do
+  SPACES=$(agent-webex space list)  # Wasteful!
+  id=$(echo "$SPACES" | jq -r --arg t "$title" '.[] | select(.title==$t) | .id')
+  agent-webex message send "$id" "$MESSAGE"
+done
+```
+
+### 3. Rate Limit Your Requests
+
+```bash
+# Good - respect Webex API limits
+for space_id in "${SPACE_IDS[@]}"; do
+  agent-webex message send "$space_id" "$MESSAGE"
+  sleep 1
+done
+
+# Bad - rapid-fire requests
+for space_id in "${SPACE_IDS[@]}"; do
+  agent-webex message send "$space_id" "$MESSAGE"
+done
+```
+
+### 4. Use Bot Tokens or Device Grant for Automation
+
+```bash
+# Best: Device Grant (auto-refreshes, no token management)
+agent-webex auth login
+
+# Also good: bot token (never expires)
+agent-webex auth login --token "$BOT_TOKEN"
+
+# Risky: PAT expires in 12 hours
+agent-webex auth login --token "$PAT_TOKEN"
+```
+
+### 5. Don't Spam Spaces
+
+```bash
+# Bad - sends 100 messages
+for i in {1..100}; do
+  agent-webex message send "$SPACE_ID" "Item $i"
+done
+
+# Good - batch into single message
+MESSAGE="Updates:"
+for i in {1..100}; do
+  MESSAGE="$MESSAGE\n$i. Item $i"
+done
+agent-webex message send "$SPACE_ID" "$MESSAGE"
+```
+
+## Anti-Patterns
+
+### Don't Ignore Auth Errors
+
+```bash
+# Bad
+agent-webex message send "$SPACE_ID" "Hello"
+# Continues even if not authenticated
+
+# Good
+RESULT=$(agent-webex message send "$SPACE_ID" "Hello")
+if echo "$RESULT" | grep -qi "401\|unauthorized\|not authenticated"; then
+  echo "Auth failed. Run 'auth login' to re-authenticate."
+  exit 1
+fi
+```
+
+### Don't Poll Too Frequently
+
+```bash
+# Bad - polls every second
+while true; do
+  agent-webex message list "$SPACE_ID" --limit 1
+  sleep 1
+done
+
+# Good - reasonable interval
+while true; do
+  agent-webex message list "$SPACE_ID" --limit 1
+  sleep 10
+done
+```
+
+### Don't Hardcode IDs Without Context
+
+```bash
+# Bad - mystery ID
+agent-webex message send "Y2lzY29zcGFyazovL..." "Hello"
+
+# Good - document what the ID refers to
+ENGINEERING_SPACE="Y2lzY29zcGFyazovL..."  # Engineering space
+agent-webex message send "$ENGINEERING_SPACE" "Hello"
+```
+
+## See Also
+
+- [Authentication Guide](authentication.md) - Token types, storage, and troubleshooting
+- [Templates](../templates/) - Runnable example scripts