agent-generator 1.0.3 → 1.0.4

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (769) hide show
  1. package/package.json +2 -4
  2. package/Generator_Patterns/Conditional.md +0 -84
  3. package/Generator_Patterns/Dynamic.md +0 -129
  4. package/Generator_Patterns/PathConfig.properties +0 -4
  5. package/Generator_Patterns/README.md +0 -118
  6. package/Generator_Patterns/Reference.md +0 -98
  7. package/Generator_Patterns/Remote.md +0 -259
  8. package/Generator_Patterns/Static.md +0 -99
  9. package/source/api-data-generators/.idea/api-data-generators.iml +0 -9
  10. package/source/api-data-generators/.idea/misc.xml +0 -6
  11. package/source/api-data-generators/.idea/modules.xml +0 -8
  12. package/source/api-data-generators/.idea/vcs.xml +0 -6
  13. package/source/api-data-generators/portal/ArticleComment/test_data_generation_configurations.json +0 -318
  14. package/source/api-data-generators/portal/ArticleFeedback/test_data_generation_configurations.json +0 -32
  15. package/source/api-data-generators/portal/AsapMobile/test_data_generation_configurations.json +0 -21
  16. package/source/api-data-generators/portal/AsapWeb/test_data_generation_configurations.json +0 -18
  17. package/source/api-data-generators/portal/Category/test_data_generation_configurations.json +0 -39
  18. package/source/api-data-generators/portal/Comment/test_data_generation_configurations.json +0 -157
  19. package/source/api-data-generators/portal/Community/test_data_generation_configurations.json +0 -46
  20. package/source/api-data-generators/portal/CommunityUser/test_data_generation_configurations.json +0 -16
  21. package/source/api-data-generators/portal/Contact/test_data_generation_configurations.json +0 -33
  22. package/source/api-data-generators/portal/Department/test_data_generation_configurations.json +0 -13
  23. package/source/api-data-generators/portal/Extension/test_data_generation_configurations.json +0 -91
  24. package/source/api-data-generators/portal/FeedbackWidget/test_data_generation_configurations.json +0 -18
  25. package/source/api-data-generators/portal/FileExport/test_data_generation_configurations.json +0 -42
  26. package/source/api-data-generators/portal/Followers/test_data_generation_configurations.json +0 -92
  27. package/source/api-data-generators/portal/Gamification/test_data_generation_configurations.json +0 -51
  28. package/source/api-data-generators/portal/HelpCenters/test_data_generation_configurations.json +0 -11
  29. package/source/api-data-generators/portal/Helpcenter/test_data_generation_configurations.json +0 -41
  30. package/source/api-data-generators/portal/HelpcenterGroups/test_data_generation_configurations.json +0 -18
  31. package/source/api-data-generators/portal/KBRootCategory/test_data_generation_configurations.json +0 -76
  32. package/source/api-data-generators/portal/KbCategory/test_data_generation_configurations.json +0 -51
  33. package/source/api-data-generators/portal/KbSection/test_data_generation_configurations.json +0 -25
  34. package/source/api-data-generators/portal/KnowledgeBase/test_data_generation_configurations.json +0 -26
  35. package/source/api-data-generators/portal/Label/test_data_generation_configurations.json +0 -18
  36. package/source/api-data-generators/portal/Layout/test_data_generation_configurations.json +0 -17
  37. package/source/api-data-generators/portal/LayoutRules/test_data_generation_configurations.json +0 -17
  38. package/source/api-data-generators/portal/NewAsapMobile/test_data_generation_configurations.json +0 -21
  39. package/source/api-data-generators/portal/Permalink/test_data_generation_configurations.json +0 -32
  40. package/source/api-data-generators/portal/Product/test_data_generation_configurations.json +0 -43
  41. package/source/api-data-generators/portal/Solution/test_data_generation_configurations.json +0 -631
  42. package/source/api-data-generators/portal/Thread/test_data_generation_configurations.json +0 -70
  43. package/source/api-data-generators/portal/Ticket/test_data_generation_configurations.json +0 -294
  44. package/source/api-data-generators/portal/TicketComment/test_data_generation_configurations.json +0 -58
  45. package/source/api-data-generators/portal/TicketCount/test_data_generation_configurations.json +0 -74
  46. package/source/api-data-generators/portal/TicketStatusMapping/test_data_generation_configurations.json +0 -11
  47. package/source/api-data-generators/portal/TicketTemplate/test_data_generation_configurations.json +0 -24
  48. package/source/api-data-generators/portal/Topic/test_data_generation_configurations.json +0 -259
  49. package/source/api-data-generators/portal/Translation/test_data_generation_configurations.json +0 -6
  50. package/source/api-data-generators/portal/ValidationRules/test_data_generation_configurations.json +0 -14
  51. package/source/api-data-generators/portal/View/test_data_generation_configurations.json +0 -19
  52. package/source/api-data-generators/support/Account/test_data_generation_configurations.json +0 -265
  53. package/source/api-data-generators/support/AccountAttachment/test_data_generation_configurations.json +0 -48
  54. package/source/api-data-generators/support/AccountComments/test_data_generation_configurations.json +0 -47
  55. package/source/api-data-generators/support/AccountContactMappingInfo/test_data_generation_configurations.json +0 -14
  56. package/source/api-data-generators/support/AccountFollowers/test_data_generation_configurations.json +0 -52
  57. package/source/api-data-generators/support/AccountSla/test_data_generation_configurations.json +0 -33
  58. package/source/api-data-generators/support/AccountTimeEntry/test_data_generation_configurations.json +0 -45
  59. package/source/api-data-generators/support/ActiveCalls/test_data_generation_configurations.json +0 -38
  60. package/source/api-data-generators/support/Activity/test_data_generation_configurations.json +0 -50
  61. package/source/api-data-generators/support/ActorsAPI/test_data_generation_configurations.json +0 -22
  62. package/source/api-data-generators/support/Agent/test_data_generation_configurations.json +0 -217
  63. package/source/api-data-generators/support/AgentPresence/test_data_generation_configurations.json +0 -30
  64. package/source/api-data-generators/support/AgentSignatures/test_data_generation_configurations.json +0 -31
  65. package/source/api-data-generators/support/AgentTimeEntry/test_data_generation_configurations.json +0 -36
  66. package/source/api-data-generators/support/AntiSpamInfo/test_data_generation_configurations.json +0 -32
  67. package/source/api-data-generators/support/ApiCreditNotificationRule/test_data_generation_configurations.json +0 -49
  68. package/source/api-data-generators/support/ArchivedView/test_data_generation_configurations.json +0 -66
  69. package/source/api-data-generators/support/Article/test_data_generation_configurations.json +0 -294
  70. package/source/api-data-generators/support/ArticleAttachment/test_data_generation_configurations.json +0 -150
  71. package/source/api-data-generators/support/ArticleComment/test_data_generation_configurations.json +0 -238
  72. package/source/api-data-generators/support/ArticleFeedback/test_data_generation_configurations.json +0 -147
  73. package/source/api-data-generators/support/ArticleFeedbackResolution/test_data_generation_configurations.json +0 -56
  74. package/source/api-data-generators/support/ArticleStatistics/test_data_generation_configurations.json +0 -397
  75. package/source/api-data-generators/support/ArticleTranslation/test_data_generation_configurations.json +0 -1123
  76. package/source/api-data-generators/support/ArticleVersion/test_data_generation_configurations.json +0 -26
  77. package/source/api-data-generators/support/ArticleViews/test_data_generation_configurations.json +0 -26
  78. package/source/api-data-generators/support/Asap/test_data_generation_configurations.json +0 -49
  79. package/source/api-data-generators/support/AuditLog/test_data_generation_configurations.json +0 -58
  80. package/source/api-data-generators/support/AutomationAlerts/test_data_generation_configurations.json +0 -27
  81. package/source/api-data-generators/support/AutomationEngine/test_data_generation_configurations.json +0 -20
  82. package/source/api-data-generators/support/AutomationFeatureCount/test_data_generation_configurations.json +0 -13
  83. package/source/api-data-generators/support/AutomationFieldUpdates/test_data_generation_configurations.json +0 -24
  84. package/source/api-data-generators/support/AutomationTask/test_data_generation_configurations.json +0 -29
  85. package/source/api-data-generators/support/Backup/test_data_generation_configurations.json +0 -115
  86. package/source/api-data-generators/support/Badge/test_data_generation_configurations.json +0 -64
  87. package/source/api-data-generators/support/Bot/test_data_generation_configurations.json +0 -288
  88. package/source/api-data-generators/support/BotInference/test_data_generation_configurations.json +0 -119
  89. package/source/api-data-generators/support/BugInteg/test_data_generation_configurations.json +0 -37
  90. package/source/api-data-generators/support/BulkAction/test_data_generation_configurations.json +0 -26
  91. package/source/api-data-generators/support/BulkImport/test_data_generation_configurations.json +0 -211
  92. package/source/api-data-generators/support/BulkUpdate/test_data_generation_configurations.json +0 -40
  93. package/source/api-data-generators/support/BulkWrite/test_data_generation_configurations.json +0 -32
  94. package/source/api-data-generators/support/BusinessHour/test_data_generation_configurations.json +0 -72
  95. package/source/api-data-generators/support/Call/test_data_generation_configurations.json +0 -247
  96. package/source/api-data-generators/support/CallComments/test_data_generation_configurations.json +0 -51
  97. package/source/api-data-generators/support/CallHistory/test_data_generation_configurations.json +0 -65
  98. package/source/api-data-generators/support/CallTimeEntry/test_data_generation_configurations.json +0 -77
  99. package/source/api-data-generators/support/CallTimer/test_data_generation_configurations.json +0 -14
  100. package/source/api-data-generators/support/Channel/test_data_generation_configurations.json +0 -44
  101. package/source/api-data-generators/support/Chart/test_data_generation_configurations.json +0 -35
  102. package/source/api-data-generators/support/ChatTicket/test_data_generation_configurations.json +0 -185
  103. package/source/api-data-generators/support/Common/test_data_generation_configurations.json +0 -43
  104. package/source/api-data-generators/support/Community/test_data_generation_configurations.json +0 -313
  105. package/source/api-data-generators/support/CommunityAttachment/test_data_generation_configurations.json +0 -16
  106. package/source/api-data-generators/support/CommunityCategory/test_data_generation_configurations.json +0 -121
  107. package/source/api-data-generators/support/CommunityComment/test_data_generation_configurations.json +0 -350
  108. package/source/api-data-generators/support/CommunityInitPermissions/test_data_generation_configurations.json +0 -16
  109. package/source/api-data-generators/support/CommunityPreferences/test_data_generation_configurations.json +0 -19
  110. package/source/api-data-generators/support/CommunityTopic/test_data_generation_configurations.json +0 -509
  111. package/source/api-data-generators/support/CommunityTopicInsights/test_data_generation_configurations.json +0 -32
  112. package/source/api-data-generators/support/CommunityUser/test_data_generation_configurations.json +0 -63
  113. package/source/api-data-generators/support/Contact/test_data_generation_configurations.json +0 -370
  114. package/source/api-data-generators/support/ContactAttachment/test_data_generation_configurations.json +0 -44
  115. package/source/api-data-generators/support/ContactComments/test_data_generation_configurations.json +0 -47
  116. package/source/api-data-generators/support/ContactFollowers/test_data_generation_configurations.json +0 -52
  117. package/source/api-data-generators/support/ContactProfile/test_data_generation_configurations.json +0 -11
  118. package/source/api-data-generators/support/ContactTimeEntry/test_data_generation_configurations.json +0 -45
  119. package/source/api-data-generators/support/Contract/test_data_generation_configurations.json +0 -184
  120. package/source/api-data-generators/support/ContractAttachment/test_data_generation_configurations.json +0 -30
  121. package/source/api-data-generators/support/CreateTicket/test_data_generation_configurations.json +0 -93
  122. package/source/api-data-generators/support/Criteria/test_data_generation_configurations.json +0 -19
  123. package/source/api-data-generators/support/CrmInteg/test_data_generation_configurations.json +0 -202
  124. package/source/api-data-generators/support/CustomAction/test_data_generation_configurations.json +0 -56
  125. package/source/api-data-generators/support/CustomActionRuleMapping/test_data_generation_configurations.json +0 -334
  126. package/source/api-data-generators/support/CustomButton/test_data_generation_configurations.json +0 -113
  127. package/source/api-data-generators/support/CustomFunctionExecutionLogs/test_data_generation_configurations.json +0 -68
  128. package/source/api-data-generators/support/CustomFunctionGallery/test_data_generation_configurations.json +0 -16
  129. package/source/api-data-generators/support/CustomFunctions/test_data_generation_configurations.json +0 -270
  130. package/source/api-data-generators/support/CustomTheme/test_data_generation_configurations.json +0 -70
  131. package/source/api-data-generators/support/CustomView/test_data_generation_configurations.json +0 -486
  132. package/source/api-data-generators/support/CustomerHappiness/test_data_generation_configurations.json +0 -77
  133. package/source/api-data-generators/support/DashboardComponent/test_data_generation_configurations.json +0 -305
  134. package/source/api-data-generators/support/DashboardFolder/test_data_generation_configurations.json +0 -126
  135. package/source/api-data-generators/support/DashboardMetrics/test_data_generation_configurations.json +0 -205
  136. package/source/api-data-generators/support/Dashboards/test_data_generation_configurations.json +0 -90
  137. package/source/api-data-generators/support/DataChips/test_data_generation_configurations.json +0 -33
  138. package/source/api-data-generators/support/DataSync/test_data_generation_configurations.json +0 -228
  139. package/source/api-data-generators/support/DeleteTicket/test_data_generation_configurations.json +0 -44
  140. package/source/api-data-generators/support/Department/test_data_generation_configurations.json +0 -156
  141. package/source/api-data-generators/support/DependencyMappings/test_data_generation_configurations.json +0 -50
  142. package/source/api-data-generators/support/DirectAssignRuleTarget/test_data_generation_configurations.json +0 -17
  143. package/source/api-data-generators/support/DirectAssignmentRules/test_data_generation_configurations.json +0 -37
  144. package/source/api-data-generators/support/DisplayEntity/test_data_generation_configurations.json +0 -45
  145. package/source/api-data-generators/support/DomainMapping/test_data_generation_configurations.json +0 -6
  146. package/source/api-data-generators/support/EmailFailureAlert/test_data_generation_configurations.json +0 -21
  147. package/source/api-data-generators/support/EmailTemplates/test_data_generation_configurations.json +0 -106
  148. package/source/api-data-generators/support/EntityBlueprints/test_data_generation_configurations.json +0 -205
  149. package/source/api-data-generators/support/Event/test_data_generation_configurations.json +0 -196
  150. package/source/api-data-generators/support/EventComments/test_data_generation_configurations.json +0 -45
  151. package/source/api-data-generators/support/EventTimeEntry/test_data_generation_configurations.json +0 -77
  152. package/source/api-data-generators/support/EventTimer/test_data_generation_configurations.json +0 -14
  153. package/source/api-data-generators/support/Extension/test_data_generation_configurations.json +0 -689
  154. package/source/api-data-generators/support/FbManager/test_data_generation_configurations.json +0 -64
  155. package/source/api-data-generators/support/Feature/test_data_generation_configurations.json +0 -61
  156. package/source/api-data-generators/support/FeatureFile/test_data_generation_configurations.json +0 -49
  157. package/source/api-data-generators/support/FeatureFolder/test_data_generation_configurations.json +0 -44
  158. package/source/api-data-generators/support/FeaturePermission/test_data_generation_configurations.json +0 -108
  159. package/source/api-data-generators/support/FederatedLogin/test_data_generation_configurations.json +0 -39
  160. package/source/api-data-generators/support/FeedsAPIs/test_data_generation_configurations.json +0 -54
  161. package/source/api-data-generators/support/Field/test_data_generation_configurations.json +0 -1031
  162. package/source/api-data-generators/support/FieldPrediction/test_data_generation_configurations.json +0 -564
  163. package/source/api-data-generators/support/FileExport/test_data_generation_configurations.json +0 -36
  164. package/source/api-data-generators/support/Finance/test_data_generation_configurations.json +0 -180
  165. package/source/api-data-generators/support/Followers/test_data_generation_configurations.json +0 -60
  166. package/source/api-data-generators/support/GC_Bots/test_data_generation_configurations.json +0 -26
  167. package/source/api-data-generators/support/GC_Guide/test_data_generation_configurations.json +0 -240
  168. package/source/api-data-generators/support/GenericAction/test_data_generation_configurations.json +0 -16
  169. package/source/api-data-generators/support/GenericActionMapping/test_data_generation_configurations.json +0 -216
  170. package/source/api-data-generators/support/GoogleAnalytics/test_data_generation_configurations.json +0 -168
  171. package/source/api-data-generators/support/GoogleChat/test_data_generation_configurations.json +0 -29
  172. package/source/api-data-generators/support/Helpcenter/test_data_generation_configurations.json +0 -98
  173. package/source/api-data-generators/support/HelpcenterAutoTranslateSetting/test_data_generation_configurations.json +0 -11
  174. package/source/api-data-generators/support/HelpcenterGroups/test_data_generation_configurations.json +0 -93
  175. package/source/api-data-generators/support/HelpcenterPages/test_data_generation_configurations.json +0 -34
  176. package/source/api-data-generators/support/HelpcenterPreference/test_data_generation_configurations.json +0 -18
  177. package/source/api-data-generators/support/HelpcenterUpload/test_data_generation_configurations.json +0 -25
  178. package/source/api-data-generators/support/HolidayList/test_data_generation_configurations.json +0 -65
  179. package/source/api-data-generators/support/IMCannedMessage/test_data_generation_configurations.json +0 -155
  180. package/source/api-data-generators/support/IMCannedMessageTranslation/test_data_generation_configurations.json +0 -92
  181. package/source/api-data-generators/support/IMTemplateMessage/test_data_generation_configurations.json +0 -22
  182. package/source/api-data-generators/support/IM_AddOn/test_data_generation_configurations.json +0 -19
  183. package/source/api-data-generators/support/IM_Bot/test_data_generation_configurations.json +0 -143
  184. package/source/api-data-generators/support/IM_Broadcast/test_data_generation_configurations.json +0 -39
  185. package/source/api-data-generators/support/IM_Channel/test_data_generation_configurations.json +0 -312
  186. package/source/api-data-generators/support/IM_ChannelPreference/test_data_generation_configurations.json +0 -35
  187. package/source/api-data-generators/support/IM_Contact/test_data_generation_configurations.json +0 -16
  188. package/source/api-data-generators/support/IM_Integration/test_data_generation_configurations.json +0 -32
  189. package/source/api-data-generators/support/IM_Message/test_data_generation_configurations.json +0 -297
  190. package/source/api-data-generators/support/IM_Metrics/test_data_generation_configurations.json +0 -38
  191. package/source/api-data-generators/support/IM_Search/test_data_generation_configurations.json +0 -56
  192. package/source/api-data-generators/support/IM_Session/test_data_generation_configurations.json +0 -149
  193. package/source/api-data-generators/support/IM_TimeSeriesMetrics/test_data_generation_configurations.json +0 -77
  194. package/source/api-data-generators/support/IM_ZiaGpt/test_data_generation_configurations.json +0 -52
  195. package/source/api-data-generators/support/Import/test_data_generation_configurations.json +0 -229
  196. package/source/api-data-generators/support/InlineImage/test_data_generation_configurations.json +0 -16
  197. package/source/api-data-generators/support/IntegModule/test_data_generation_configurations.json +0 -90
  198. package/source/api-data-generators/support/Integrations/test_data_generation_configurations.json +0 -25
  199. package/source/api-data-generators/support/InteractiveTours/test_data_generation_configurations.json +0 -66
  200. package/source/api-data-generators/support/JWT/test_data_generation_configurations.json +0 -49
  201. package/source/api-data-generators/support/KBCategoryUser/test_data_generation_configurations.json +0 -23
  202. package/source/api-data-generators/support/KBRecycleBin/test_data_generation_configurations.json +0 -131
  203. package/source/api-data-generators/support/KBRootCategory/test_data_generation_configurations.json +0 -214
  204. package/source/api-data-generators/support/KBRootCategoryTranslation/test_data_generation_configurations.json +0 -30
  205. package/source/api-data-generators/support/KBSection/test_data_generation_configurations.json +0 -173
  206. package/source/api-data-generators/support/KPIWidget/test_data_generation_configurations.json +0 -21
  207. package/source/api-data-generators/support/KbCategory/test_data_generation_configurations.json +0 -93
  208. package/source/api-data-generators/support/Label/test_data_generation_configurations.json +0 -103
  209. package/source/api-data-generators/support/Layout/test_data_generation_configurations.json +0 -503
  210. package/source/api-data-generators/support/LayoutRuleCriteria/test_data_generation_configurations.json +0 -19
  211. package/source/api-data-generators/support/LayoutRules/test_data_generation_configurations.json +0 -334
  212. package/source/api-data-generators/support/License/test_data_generation_configurations.json +0 -60
  213. package/source/api-data-generators/support/Livecall/test_data_generation_configurations.json +0 -72
  214. package/source/api-data-generators/support/LookupRecord/test_data_generation_configurations.json +0 -34
  215. package/source/api-data-generators/support/Macros/test_data_generation_configurations.json +0 -184
  216. package/source/api-data-generators/support/MailReplyAddress/test_data_generation_configurations.json +0 -32
  217. package/source/api-data-generators/support/MassAction/test_data_generation_configurations.json +0 -38
  218. package/source/api-data-generators/support/Message/test_data_generation_configurations.json +0 -38
  219. package/source/api-data-generators/support/MicrosoftTeams/test_data_generation_configurations.json +0 -50
  220. package/source/api-data-generators/support/Misc/test_data_generation_configurations.json +0 -16
  221. package/source/api-data-generators/support/Module/test_data_generation_configurations.json +0 -96
  222. package/source/api-data-generators/support/NewCriteria/test_data_generation_configurations.json +0 -26
  223. package/source/api-data-generators/support/NewFeatureFields/test_data_generation_configurations.json +0 -19
  224. package/source/api-data-generators/support/NewTicketHistory/test_data_generation_configurations.json +0 -20
  225. package/source/api-data-generators/support/NotificationRules/test_data_generation_configurations.json +0 -27
  226. package/source/api-data-generators/support/OEmbedData/test_data_generation_configurations.json +0 -19
  227. package/source/api-data-generators/support/Onboarding/test_data_generation_configurations.json +0 -29
  228. package/source/api-data-generators/support/Organization/test_data_generation_configurations.json +0 -79
  229. package/source/api-data-generators/support/PBGroup/test_data_generation_configurations.json +0 -109
  230. package/source/api-data-generators/support/PBGroupAgents/test_data_generation_configurations.json +0 -66
  231. package/source/api-data-generators/support/PBPlatform/test_data_generation_configurations.json +0 -113
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  735. package/source/openapi-specifications/v1.0/support/TicketTimer.json +0 -1205
  736. package/source/openapi-specifications/v1.0/support/TimeTracking.json +0 -1212
  737. package/source/openapi-specifications/v1.0/support/TrainingCourses.json +0 -614
  738. package/source/openapi-specifications/v1.0/support/TrainingIntegration.json +0 -163
  739. package/source/openapi-specifications/v1.0/support/TranslationLanguages.json +0 -2772
  740. package/source/openapi-specifications/v1.0/support/Upload.json +0 -620
  741. package/source/openapi-specifications/v1.0/support/User.json +0 -1409
  742. package/source/openapi-specifications/v1.0/support/UserAuthentication.json +0 -617
  743. package/source/openapi-specifications/v1.0/support/UserPresence.json +0 -763
  744. package/source/openapi-specifications/v1.0/support/ValidationRuleCriteria.json +0 -107
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  748. package/source/openapi-specifications/v1.0/support/WhatsAppMigration.json +0 -143
  749. package/source/openapi-specifications/v1.0/support/WhatsAppTemplateTags.json +0 -132
  750. package/source/openapi-specifications/v1.0/support/Widget.json +0 -3023
  751. package/source/openapi-specifications/v1.0/support/WmsDomain.json +0 -104
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  753. package/source/openapi-specifications/v1.0/support/ZIADocumentData.json +0 -989
  754. package/source/openapi-specifications/v1.0/support/ZIASolutionService.json +0 -135
  755. package/source/openapi-specifications/v1.0/support/ZIAVectorSearch.json +0 -376
  756. package/source/openapi-specifications/v1.0/support/ZiaDCMigration.json +0 -159
  757. package/source/openapi-specifications/v1.0/support/ZiaGPT.json +0 -3229
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  768. package/source/openapi-specifications/v1.0/support/errors.json +0 -80
  769. package/source/openapi-specifications/v1.0/support/zlabsnlp.json +0 -416
@@ -1,1491 +0,0 @@
1
- {
2
- "openapi" : "3.1.0",
3
- "info" : {
4
- "title" : "EmailTemplates",
5
- "version" : "1.0.0",
6
- "x-clan-group" : "automation",
7
- "x-module-group" : "automation"
8
- },
9
- "paths" : {
10
- "/api/v1/templates" : {
11
- "get" : {
12
- "tags" : [ "EmailTemplates" ],
13
- "summary" : "Listing Templates",
14
- "description" : "List all Templates",
15
- "operationId" : "getTemplates",
16
- "parameters" : [ {
17
- "name" : "searchStr",
18
- "in" : "query",
19
- "description" : "String to search for templates by name. The string must contain at least one character. Three search methods are supported: 1) string* - Searches for templates whose name start with the string, 2) *string* - Searches for templates whose name contain the string, 3) string - Searches for templates whose name is an exact match for the string",
20
- "required" : false,
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- "style" : "form",
22
- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null" ],
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- "description" : "String to search for templates by name. The string must contain at least one character. Three search methods are supported: 1) string* - Searches for templates whose name start with the string, 2) *string* - Searches for templates whose name contain the string, 3) string - Searches for templates whose name is an exact match for the string",
26
- "maxLength" : 100,
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- "minLength" : 0
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- }
29
- }, {
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- "$ref" : "#/components/parameters/departmentId"
31
- }, {
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- "name" : "module",
33
- "in" : "query",
34
- "description" : "The name of the module",
35
- "required" : false,
36
- "style" : "form",
37
- "explode" : true,
38
- "schema" : {
39
- "type" : [ "string", "null" ],
40
- "description" : "The name of the module",
41
- "enum" : [ "tickets", "tasks", "contacts", "accounts", "products", "solutions", "calls", "events" ],
42
- "maxLength" : 100,
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- "minLength" : 0
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- }
45
- }, {
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- "name" : "limit",
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- "in" : "query",
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- "description" : "number of templates to be retrieved Range 1-50, @DEFAULT 50@",
49
- "required" : false,
50
- "style" : "form",
51
- "explode" : true,
52
- "schema" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int32",
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- "description" : "number of templates to be retrieved Range 1-50, @DEFAULT 50@",
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- "pattern" : "([0-9]+)"
57
- }
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- }, {
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- "name" : "from",
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- "in" : "query",
61
- "description" : "from index, @DEFAULT 1@",
62
- "required" : false,
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- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int32",
68
- "description" : "from index, @DEFAULT 1@",
69
- "pattern" : "([0-9]+)"
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- }
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- }, {
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- "name" : "folderId",
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- "in" : "query",
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- "description" : "the corresponding folder to be fetched",
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- "required" : false,
76
- "style" : "form",
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- "explode" : true,
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- "schema" : {
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- "type" : [ "string", "null", "integer" ],
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- "format" : "int64",
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- "description" : "the corresponding folder to be fetched",
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- "pattern" : "([0-9]+)"
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- }
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- }, {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
87
- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
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- },
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- "200" : {
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- "$ref" : "#/components/responses/templateListResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
99
- } ],
100
- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 600000,
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- "threshold" : 50,
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- "hip" : false
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- }, {
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- "duration" : 3600000,
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- "lock-period" : 1200000,
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- "threshold" : 600,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
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- },
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- "extraparams" : {
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- "disable" : true,
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- "ignore" : false
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- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
128
- "apihash" : "7b649eb84d8fcd0770fa6e74f798b7d7",
129
- "module-group" : "automation",
130
- "apimethod" : "com.zoho.support.restapi.TemplateService.getTemplates"
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- }
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- },
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- "post" : {
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- "tags" : [ "EmailTemplates" ],
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- "summary" : "Add Template ",
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- "description" : "Add a new Template ",
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- "operationId" : "addTemplate",
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- "parameters" : [ {
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- "$ref" : "../common/Common.json#/components/parameters/orgId"
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- } ],
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- "requestBody" : {
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- "$ref" : "#/components/requestBodies/templatejson"
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- },
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- "responses" : {
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- "422" : {
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- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
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- },
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- "201" : {
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- "$ref" : "#/components/responses/templateAttachmentResponse"
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- }
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- },
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- "security" : [ {
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- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.CREATE" ]
156
- } ],
157
- "x-audience" : [ "external-public" ],
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- "x-custom-url-attribute" : {
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- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
163
- "rules" : [ {
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- "duration" : 60000,
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- "lock-period" : 1200000,
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- "threshold" : 20,
167
- "hip" : false
168
- }, {
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- "duration" : 3600000,
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- "lock-period" : 1800000,
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- "threshold" : 100,
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- "hip" : false
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- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
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- } ]
177
- },
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- "extraparams" : {
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- "disable" : true,
180
- "ignore" : false
181
- },
182
- "authentication" : { }
183
- },
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- "clan-group" : "automation",
185
- "apihash" : "5f130acff7b01c23b13695270e65e634",
186
- "module-group" : "automation",
187
- "apimethod" : "com.zoho.support.restapi.TemplateService.addTemplate"
188
- }
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- }
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- },
191
- "/api/v1/templates/{emailTemplateId}/cloneAttachments" : {
192
- "post" : {
193
- "tags" : [ "EmailTemplates" ],
194
- "summary" : "Cloning a Email Template Attachments",
195
- "description" : "Cloning an exisiting Template's attachments ",
196
- "operationId" : "cloneTemplateAttachments",
197
- "parameters" : [ {
198
- "$ref" : "#/components/parameters/emailTemplateId"
199
- }, {
200
- "$ref" : "../common/Common.json#/components/parameters/orgId"
201
- } ],
202
- "responses" : {
203
- "200" : {
204
- "$ref" : "#/components/responses/cloneTemplateAttachmentsResponse"
205
- }
206
- },
207
- "security" : [ {
208
- "org-oauth" : [ "Desk.accessAll.ALL" ]
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- }, {
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- "iam-oauth2-schema" : [ "Desk.settings.CREATE" ]
211
- } ],
212
- "x-audience" : [ "external-public" ],
213
- "x-custom-url-attribute" : {
214
- "security" : {
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- "throttle" : {
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- "inline" : [ {
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- "scope" : "APPSERVER",
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- "rules" : [ {
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- "duration" : 60000,
220
- "lock-period" : 300000,
221
- "threshold" : 20,
222
- "hip" : false
223
- }, {
224
- "duration" : 3600000,
225
- "lock-period" : 900000,
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- "threshold" : 500,
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- "hip" : false
228
- } ],
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- "window" : "ROLLING",
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- "key" : "url.path+user.zuid"
231
- } ]
232
- },
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- "extraparams" : {
234
- "disable" : true,
235
- "ignore" : false
236
- },
237
- "authentication" : { }
238
- },
239
- "clan-group" : "automation",
240
- "apihash" : "4cf245b523c3ad50c7ee2c806003ba4b",
241
- "module-group" : "automation",
242
- "apimethod" : "com.zoho.support.restapi.TemplateService.cloneTemplateAttachments"
243
- }
244
- }
245
- },
246
- "/api/v1/templates/placeHolders" : {
247
- "get" : {
248
- "tags" : [ "EmailTemplates" ],
249
- "summary" : "Fetching placeholders ",
250
- "description" : "List the placeholders supported in emailTemplates",
251
- "operationId" : "getPlaceHolders",
252
- "parameters" : [ {
253
- "$ref" : "#/components/parameters/departmentId"
254
- }, {
255
- "$ref" : "#/components/parameters/module"
256
- }, {
257
- "$ref" : "../common/Common.json#/components/parameters/orgId"
258
- } ],
259
- "responses" : {
260
- "422" : {
261
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
262
- },
263
- "200" : {
264
- "$ref" : "#/components/responses/placeHolderListResponse"
265
- }
266
- },
267
- "security" : [ {
268
- "org-oauth" : [ "Desk.accessAll.ALL" ]
269
- }, {
270
- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
271
- } ],
272
- "x-audience" : [ "external-public" ],
273
- "x-custom-url-attribute" : {
274
- "security" : {
275
- "throttle" : {
276
- "inline" : [ {
277
- "scope" : "APPSERVER",
278
- "rules" : [ {
279
- "duration" : 60000,
280
- "lock-period" : 600000,
281
- "threshold" : 20,
282
- "hip" : false
283
- } ],
284
- "window" : "ROLLING",
285
- "key" : "url.path+user.zuid"
286
- } ]
287
- },
288
- "extraparams" : {
289
- "disable" : true,
290
- "ignore" : false
291
- },
292
- "authentication" : { }
293
- },
294
- "clan-group" : "automation",
295
- "apihash" : "72de719beb65d6183ce4920265dc7806",
296
- "module-group" : "automation",
297
- "apimethod" : "com.zoho.support.restapi.TemplateService.getPlaceHolders"
298
- }
299
- }
300
- },
301
- "/api/v1/templates/{emailTemplateId}" : {
302
- "get" : {
303
- "tags" : [ "EmailTemplates" ],
304
- "summary" : "View Template",
305
- "description" : "View a particular Template",
306
- "operationId" : "getTemplate",
307
- "parameters" : [ {
308
- "$ref" : "#/components/parameters/emailTemplateId"
309
- }, {
310
- "$ref" : "../common/Common.json#/components/parameters/orgId"
311
- } ],
312
- "responses" : {
313
- "200" : {
314
- "$ref" : "#/components/responses/templateAttachmentResponse"
315
- }
316
- },
317
- "security" : [ {
318
- "org-oauth" : [ "Desk.accessAll.ALL" ]
319
- }, {
320
- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
321
- } ],
322
- "x-audience" : [ "external-public" ],
323
- "x-custom-url-attribute" : {
324
- "security" : {
325
- "throttle" : {
326
- "inline" : [ {
327
- "scope" : "APPSERVER",
328
- "rules" : [ {
329
- "duration" : 60000,
330
- "lock-period" : 1200000,
331
- "threshold" : 20,
332
- "hip" : false
333
- }, {
334
- "duration" : 3600000,
335
- "lock-period" : 1800000,
336
- "threshold" : 100,
337
- "hip" : false
338
- } ],
339
- "window" : "ROLLING",
340
- "key" : "url.path+user.zuid"
341
- } ]
342
- },
343
- "extraparams" : {
344
- "disable" : true,
345
- "ignore" : false
346
- },
347
- "authentication" : { }
348
- },
349
- "clan-group" : "automation",
350
- "apihash" : "8e4eedb94dcf9b65d0148ab77fb30c5b",
351
- "module-group" : "automation",
352
- "apimethod" : "com.zoho.support.restapi.TemplateService.getTemplate"
353
- }
354
- },
355
- "put" : {
356
- "tags" : [ "EmailTemplates" ],
357
- "summary" : "Update Template ",
358
- "description" : "Update an existing Template ",
359
- "operationId" : "updateTemplate",
360
- "parameters" : [ {
361
- "$ref" : "#/components/parameters/emailTemplateId"
362
- }, {
363
- "$ref" : "../common/Common.json#/components/parameters/orgId"
364
- } ],
365
- "requestBody" : {
366
- "$ref" : "#/components/requestBodies/updateTemplate_templatejson"
367
- },
368
- "responses" : {
369
- "422" : {
370
- "$ref" : "../common/Common.json#/components/responses/invalidDataErrorResponse"
371
- },
372
- "200" : {
373
- "$ref" : "#/components/responses/templateAttachmentResponse"
374
- }
375
- },
376
- "security" : [ {
377
- "org-oauth" : [ "Desk.accessAll.ALL" ]
378
- }, {
379
- "iam-oauth2-schema" : [ "Desk.settings.UPDATE" ]
380
- } ],
381
- "x-audience" : [ "external-public" ],
382
- "x-custom-url-attribute" : {
383
- "security" : {
384
- "throttle" : {
385
- "inline" : [ {
386
- "scope" : "APPSERVER",
387
- "rules" : [ {
388
- "duration" : 60000,
389
- "lock-period" : 1200000,
390
- "threshold" : 20,
391
- "hip" : false
392
- }, {
393
- "duration" : 3600000,
394
- "lock-period" : 1800000,
395
- "threshold" : 100,
396
- "hip" : false
397
- } ],
398
- "window" : "ROLLING",
399
- "key" : "url.path+user.zuid"
400
- } ]
401
- },
402
- "extraparams" : {
403
- "disable" : true,
404
- "ignore" : false
405
- },
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- "authentication" : { }
407
- },
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- "clan-group" : "automation",
409
- "apihash" : "d149baf617337a22cb4f345816c632f3",
410
- "module-group" : "automation",
411
- "apimethod" : "com.zoho.support.restapi.TemplateService.updateTemplate"
412
- }
413
- },
414
- "delete" : {
415
- "tags" : [ "EmailTemplates" ],
416
- "summary" : "Delete Template ",
417
- "description" : "Delete a Template ",
418
- "operationId" : "deleteTemplate",
419
- "parameters" : [ {
420
- "$ref" : "#/components/parameters/emailTemplateId"
421
- }, {
422
- "$ref" : "../common/Common.json#/components/parameters/orgId"
423
- } ],
424
- "responses" : {
425
- "204" : {
426
- "$ref" : "../common/Common.json#/components/responses/emptyResponse"
427
- }
428
- },
429
- "security" : [ {
430
- "org-oauth" : [ "Desk.accessAll.ALL" ]
431
- }, {
432
- "iam-oauth2-schema" : [ "Desk.settings.DELETE" ]
433
- } ],
434
- "x-audience" : [ "external-public" ],
435
- "x-custom-url-attribute" : {
436
- "security" : {
437
- "throttle" : {
438
- "inline" : [ {
439
- "scope" : "APPSERVER",
440
- "rules" : [ {
441
- "duration" : 60000,
442
- "lock-period" : 1200000,
443
- "threshold" : 20,
444
- "hip" : false
445
- }, {
446
- "duration" : 3600000,
447
- "lock-period" : 1800000,
448
- "threshold" : 100,
449
- "hip" : false
450
- } ],
451
- "window" : "ROLLING",
452
- "key" : "url.path+user.zuid"
453
- } ]
454
- },
455
- "extraparams" : {
456
- "disable" : true,
457
- "ignore" : false
458
- },
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- "authentication" : { }
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- },
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- "clan-group" : "automation",
462
- "apihash" : "9e3959079c0f2d6b298f3a7119a76c20",
463
- "module-group" : "automation",
464
- "apimethod" : "com.zoho.support.restapi.TemplateService.deleteTemplate"
465
- }
466
- }
467
- },
468
- "/api/v1/templates/{emailTemplateId}/render" : {
469
- "post" : {
470
- "tags" : [ "EmailTemplates" ],
471
- "summary" : "Rendering a Template ",
472
- "description" : "Render an exisiting Template into reply ",
473
- "operationId" : "applyTemplate",
474
- "parameters" : [ {
475
- "name" : "entityId",
476
- "in" : "query",
477
- "required" : true,
478
- "style" : "form",
479
- "explode" : true,
480
- "schema" : {
481
- "type" : [ "string", "null", "integer" ],
482
- "format" : "int64",
483
- "pattern" : "([0-9]+)"
484
- }
485
- }, {
486
- "$ref" : "#/components/parameters/emailTemplateId"
487
- }, {
488
- "$ref" : "../common/Common.json#/components/parameters/orgId"
489
- } ],
490
- "requestBody" : {
491
- "$ref" : "#/components/requestBodies/templateRenderAPIPayload"
492
- },
493
- "responses" : {
494
- "422" : {
495
- "$ref" : "../common/Common.json#/components/responses/multipleUnprocessEntityResponse"
496
- },
497
- "200" : {
498
- "$ref" : "#/components/responses/applyTemplateResponse"
499
- }
500
- },
501
- "security" : [ {
502
- "org-oauth" : [ "Desk.accessAll.ALL" ]
503
- }, {
504
- "iam-oauth2-schema" : [ "Desk.settings.READ" ]
505
- } ],
506
- "x-audience" : [ "external-public" ],
507
- "x-custom-url-attribute" : {
508
- "security" : {
509
- "throttle" : {
510
- "inline" : [ {
511
- "scope" : "APPSERVER",
512
- "rules" : [ {
513
- "duration" : 60000,
514
- "lock-period" : 600000,
515
- "threshold" : 50,
516
- "hip" : false
517
- }, {
518
- "duration" : 3600000,
519
- "lock-period" : 2400000,
520
- "threshold" : 500,
521
- "hip" : false
522
- } ],
523
- "window" : "ROLLING",
524
- "key" : "url.path+user.zuid"
525
- } ]
526
- },
527
- "extraparams" : {
528
- "disable" : true,
529
- "ignore" : false
530
- },
531
- "authentication" : { }
532
- },
533
- "clan-group" : "automation",
534
- "apihash" : "0cbd2794f299efaa1f79e063acdea1d6",
535
- "module-group" : "automation",
536
- "apimethod" : "com.zoho.support.restapi.TemplateService.applyTemplate"
537
- }
538
- }
539
- }
540
- },
541
- "components" : {
542
- "schemas" : {
543
- "attachmentResponse" : {
544
- "type" : [ "null", "object" ],
545
- "additionalProperties" : false,
546
- "properties" : {
547
- "size" : {
548
- "type" : [ "string", "null", "integer" ],
549
- "format" : "int64",
550
- "pattern" : "([0-9]+)"
551
- },
552
- "name" : {
553
- "type" : [ "string", "null" ],
554
- "maxLength" : 100,
555
- "minLength" : 0
556
- },
557
- "id" : {
558
- "type" : [ "string", "null", "integer" ],
559
- "format" : "int64",
560
- "pattern" : "([0-9]+)"
561
- }
562
- },
563
- "required" : [ "id", "name", "size" ]
564
- },
565
- "attachmentsResponse" : {
566
- "type" : [ "null", "array" ],
567
- "items" : {
568
- "$ref" : "./EmailTemplates.json#/components/schemas/attachmentResponse"
569
- }
570
- },
571
- "folderJson" : {
572
- "type" : [ "null", "object" ],
573
- "additionalProperties" : false,
574
- "properties" : {
575
- "folderName" : {
576
- "type" : [ "string", "null" ],
577
- "maxLength" : 250,
578
- "minLength" : 0,
579
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
580
- },
581
- "folderId" : {
582
- "type" : [ "string", "null", "integer" ],
583
- "format" : "int64",
584
- "pattern" : "([0-9]+)",
585
- "x-custom-parameters-attributes" : {
586
- "removeExif" : false,
587
- "filterMatchedContent" : false,
588
- "antivirus" : false,
589
- "replacementString" : "",
590
- "allowInvalid" : false,
591
- "descrption" : "The folder of the template",
592
- "secret" : false,
593
- "preserveCharsLimit" : 10,
594
- "trim" : false,
595
- "internalParam" : false,
596
- "preserveChars" : "0,5",
597
- "importUrl" : false,
598
- "decrypt" : false
599
- }
600
- }
601
- },
602
- "required" : [ "folderId", "folderName" ]
603
- },
604
- "templateResponse" : {
605
- "type" : [ "null", "object" ],
606
- "additionalProperties" : false,
607
- "properties" : {
608
- "replyToAddr" : {
609
- "type" : [ "string", "null" ],
610
- "maxLength" : 100,
611
- "minLength" : 0,
612
- "pattern" : "(^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$|^$|null)"
613
- },
614
- "folder" : {
615
- "$ref" : "./EmailTemplates.json#/components/schemas/folderJson"
616
- },
617
- "templateName" : {
618
- "type" : [ "string", "null" ],
619
- "maxLength" : 250,
620
- "minLength" : 0,
621
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+",
622
- "x-custom-parameters-attributes" : {
623
- "removeExif" : false,
624
- "filterMatchedContent" : false,
625
- "antivirus" : false,
626
- "replacementString" : "",
627
- "allowInvalid" : false,
628
- "descrption" : "The name of the Template",
629
- "secret" : false,
630
- "preserveCharsLimit" : 10,
631
- "trim" : false,
632
- "internalParam" : false,
633
- "preserveChars" : "0,5",
634
- "importUrl" : false,
635
- "decrypt" : false
636
- }
637
- },
638
- "recordType" : {
639
- "type" : [ "string", "null" ],
640
- "enum" : [ "tickets", "tasks", "contacts", "accounts", "products", "solutions", "calls", "events" ],
641
- "maxLength" : 100,
642
- "minLength" : 0,
643
- "x-custom-parameters-attributes" : {
644
- "removeExif" : false,
645
- "filterMatchedContent" : false,
646
- "antivirus" : false,
647
- "replacementString" : "",
648
- "allowInvalid" : false,
649
- "descrption" : "The recordType of the template can be @contacts@, @accounts@, @tickets@, @products@, @tasks@",
650
- "secret" : false,
651
- "preserveCharsLimit" : 10,
652
- "trim" : false,
653
- "internalParam" : false,
654
- "preserveChars" : "0,5",
655
- "importUrl" : false,
656
- "decrypt" : false
657
- }
658
- },
659
- "subject" : {
660
- "type" : [ "string", "null" ],
661
- "maxLength" : 1000,
662
- "minLength" : 0,
663
- "x-custom-parameters-attributes" : {
664
- "removeExif" : false,
665
- "filterMatchedContent" : false,
666
- "antivirus" : false,
667
- "replacementString" : "",
668
- "allowInvalid" : false,
669
- "descrption" : "The Subject of the template",
670
- "secret" : false,
671
- "preserveCharsLimit" : 10,
672
- "trim" : false,
673
- "internalParam" : false,
674
- "preserveChars" : "0,5",
675
- "importUrl" : false,
676
- "decrypt" : false
677
- }
678
- },
679
- "departmentId" : {
680
- "type" : [ "string", "null", "integer" ],
681
- "format" : "int64",
682
- "pattern" : "([0-9]+)",
683
- "x-custom-parameters-attributes" : {
684
- "removeExif" : false,
685
- "filterMatchedContent" : false,
686
- "antivirus" : false,
687
- "replacementString" : "",
688
- "allowInvalid" : false,
689
- "descrption" : "The department of the template",
690
- "secret" : false,
691
- "preserveCharsLimit" : 10,
692
- "trim" : false,
693
- "internalParam" : false,
694
- "preserveChars" : "0,5",
695
- "importUrl" : false,
696
- "decrypt" : false
697
- }
698
- },
699
- "templateId" : {
700
- "type" : [ "string", "null", "integer" ],
701
- "format" : "int64",
702
- "pattern" : "([0-9]+)"
703
- },
704
- "body" : {
705
- "type" : [ "string", "null" ],
706
- "maxLength" : 64000,
707
- "minLength" : 0,
708
- "x-custom-parameters-attributes" : {
709
- "removeExif" : false,
710
- "filterMatchedContent" : false,
711
- "antivirus" : false,
712
- "replacementString" : "",
713
- "allowInvalid" : false,
714
- "descrption" : "the body of the template",
715
- "secret" : false,
716
- "preserveCharsLimit" : 10,
717
- "trim" : false,
718
- "internalParam" : false,
719
- "preserveChars" : "0,5",
720
- "xss" : "antisamyfilter_withstyletag",
721
- "importUrl" : false,
722
- "decrypt" : false
723
- }
724
- },
725
- "category" : {
726
- "type" : [ "string", "null" ],
727
- "enum" : [ "CUSTOM_TEMPLATE", "DEFAULT_TEMPLATE" ],
728
- "maxLength" : 100,
729
- "minLength" : 0
730
- },
731
- "fromId" : {
732
- "type" : [ "string", "null" ],
733
- "maxLength" : 100,
734
- "minLength" : 0,
735
- "pattern" : "(^((.*?)((<)*?[a-zA-Z0-9]([\\w\\-.+]*)@([\\w\\-.]*)(\\.[a-zA-Z]{2,22}(.[a-zA-Z]{2}){0,2})(>)*?(\\s)*((,|;)\\s*)?))+|^$)",
736
- "x-custom-parameters-attributes" : {
737
- "removeExif" : false,
738
- "filterMatchedContent" : false,
739
- "antivirus" : false,
740
- "replacementString" : "",
741
- "allowInvalid" : false,
742
- "descrption" : "The from email of the template",
743
- "secret" : false,
744
- "preserveCharsLimit" : 10,
745
- "trim" : false,
746
- "internalParam" : false,
747
- "preserveChars" : "0,5",
748
- "importUrl" : false,
749
- "decrypt" : false
750
- }
751
- },
752
- "contentType" : {
753
- "type" : [ "string", "null" ],
754
- "enum" : [ "plaintext", "richtext" ],
755
- "maxLength" : 100,
756
- "minLength" : 0,
757
- "x-custom-parameters-attributes" : {
758
- "removeExif" : false,
759
- "filterMatchedContent" : false,
760
- "antivirus" : false,
761
- "replacementString" : "",
762
- "allowInvalid" : false,
763
- "descrption" : "content type of the template",
764
- "secret" : false,
765
- "preserveCharsLimit" : 10,
766
- "trim" : false,
767
- "internalParam" : false,
768
- "preserveChars" : "0,5",
769
- "importUrl" : false,
770
- "decrypt" : false
771
- }
772
- },
773
- "folderId" : {
774
- "type" : [ "string", "null", "integer" ],
775
- "format" : "int64",
776
- "pattern" : "([0-9]+)",
777
- "x-custom-parameters-attributes" : {
778
- "removeExif" : false,
779
- "filterMatchedContent" : false,
780
- "antivirus" : false,
781
- "replacementString" : "",
782
- "allowInvalid" : false,
783
- "descrption" : "The folder of the template",
784
- "secret" : false,
785
- "preserveCharsLimit" : 10,
786
- "trim" : false,
787
- "internalParam" : false,
788
- "preserveChars" : "0,5",
789
- "importUrl" : false,
790
- "decrypt" : false
791
- }
792
- }
793
- },
794
- "required" : [ "body", "category", "contentType", "departmentId", "folder", "folderId", "fromId", "recordType", "replyToAddr", "subject", "templateId", "templateName" ]
795
- },
796
- "attachmentIds" : {
797
- "type" : [ "null", "array" ],
798
- "items" : {
799
- "type" : [ "string", "null", "integer" ],
800
- "format" : "int64",
801
- "pattern" : "([0-9]+)"
802
- }
803
- },
804
- "cloneTemplateAttachments" : {
805
- "type" : [ "null", "object" ],
806
- "additionalProperties" : false,
807
- "properties" : {
808
- "size" : {
809
- "type" : [ "string", "null", "integer" ],
810
- "format" : "int64",
811
- "pattern" : "([0-9]+)"
812
- },
813
- "name" : {
814
- "type" : [ "string", "null" ],
815
- "maxLength" : 100,
816
- "minLength" : 0
817
- },
818
- "parentAttachmentId" : {
819
- "type" : [ "string", "null", "integer" ],
820
- "format" : "int64",
821
- "pattern" : "([0-9]+)"
822
- },
823
- "href" : {
824
- "type" : [ "string", "null" ],
825
- "maxLength" : 500,
826
- "minLength" : 0,
827
- "pattern" : "(^(ht|f)tp(s?)\\://[-.\\w]*(/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'/\\\\+=&amp;%\\$#_@]*)?$)"
828
- },
829
- "clonedAttachmentId" : {
830
- "type" : [ "string", "null", "integer" ],
831
- "format" : "int64",
832
- "pattern" : "([0-9]+)"
833
- }
834
- },
835
- "required" : [ "clonedAttachmentId", "href", "name", "parentAttachmentId", "size" ]
836
- },
837
- "cloneTemplateAttachmentsArr" : {
838
- "type" : [ "null", "array" ],
839
- "items" : {
840
- "$ref" : "./EmailTemplates.json#/components/schemas/cloneTemplateAttachments"
841
- }
842
- },
843
- "placeHolderJson" : {
844
- "type" : [ "null", "object" ],
845
- "additionalProperties" : false,
846
- "properties" : {
847
- "supportedPlaceHolders" : {
848
- "type" : [ "null", "array" ],
849
- "items" : {
850
- "type" : [ "null", "object" ],
851
- "additionalProperties" : false,
852
- "maxProperties" : 4,
853
- "minProperties" : 4,
854
- "properties" : {
855
- "apiName" : {
856
- "type" : [ "string", "null" ],
857
- "maxLength" : 250,
858
- "minLength" : 0,
859
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
860
- },
861
- "i18nFieldLabel" : {
862
- "type" : [ "string", "null" ],
863
- "maxLength" : 100,
864
- "minLength" : 0,
865
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
866
- },
867
- "fieldLabel" : {
868
- "type" : [ "string", "null" ],
869
- "maxLength" : 100,
870
- "minLength" : 0,
871
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
872
- },
873
- "placeHolder" : {
874
- "type" : [ "string", "null" ],
875
- "maxLength" : 100,
876
- "minLength" : 0,
877
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
878
- }
879
- },
880
- "required" : [ "apiName", "fieldLabel", "i18nFieldLabel", "placeHolder" ]
881
- },
882
- "uniqueItems" : false
883
- },
884
- "i18nModule" : {
885
- "type" : [ "string", "null" ],
886
- "maxLength" : 100,
887
- "minLength" : 0,
888
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
889
- },
890
- "module" : {
891
- "type" : [ "string", "null" ],
892
- "enum" : [ "tickets", "Case Owner", "tasks", "Task Owner", "contacts", "Contact Owner", "accounts", "Account Owner", "products", "Product Owner", "solutions", "Solution Owner", "calls", "Call Owner", "events", "Event Owner", "User", "Organization" ],
893
- "maxLength" : 100,
894
- "minLength" : 0,
895
- "x-custom-parameters-attributes" : {
896
- "removeExif" : false,
897
- "filterMatchedContent" : false,
898
- "antivirus" : false,
899
- "replacementString" : "",
900
- "allowInvalid" : false,
901
- "descrption" : "To get placeholders for this module.Allowed values are @tickets@,@tasks@,@contacts@,@accounts@,@products@,@solutions@,@calls@,@events@",
902
- "secret" : false,
903
- "preserveCharsLimit" : 10,
904
- "trim" : false,
905
- "internalParam" : false,
906
- "preserveChars" : "0,5",
907
- "importUrl" : false,
908
- "decrypt" : false
909
- }
910
- }
911
- },
912
- "required" : [ "i18nModule", "module", "supportedPlaceHolders" ]
913
- },
914
- "placeHolderList" : {
915
- "type" : [ "null", "array" ],
916
- "items" : {
917
- "$ref" : "./EmailTemplates.json#/components/schemas/placeHolderJson"
918
- }
919
- }
920
- },
921
- "responses" : {
922
- "templateAttachmentResponse" : {
923
- "description" : "templateAttachmentResponse template definitions",
924
- "content" : {
925
- "application/json" : {
926
- "schema" : {
927
- "additionalProperties" : false,
928
- "allOf" : [ {
929
- "$ref" : "./EmailTemplates.json#/components/schemas/templateResponse"
930
- }, {
931
- "type" : [ "null", "object" ],
932
- "properties" : {
933
- "attachments" : {
934
- "$ref" : "./EmailTemplates.json#/components/schemas/attachmentsResponse"
935
- }
936
- },
937
- "required" : [ "attachments" ]
938
- } ]
939
- },
940
- "examples" : {
941
- "Valid responses Definitions" : {
942
- "value" : {
943
- "attachments" : [ {
944
- "size" : "8842",
945
- "name" : "rick.jpeg",
946
- "id" : "1892000000132047"
947
- } ],
948
- "recordType" : "tickets",
949
- "subject" : "My New Template",
950
- "departmentId" : "4000000007039",
951
- "templateId" : "4000000040001",
952
- "body" : null,
953
- "fromId" : "newportal<support@zylker.com>",
954
- "folderId" : "4000000007021",
955
- "folder" : {
956
- "folderName" : "Agent Notifications",
957
- "folderId" : "4000000007021"
958
- },
959
- "replyToAddr" : null,
960
- "templateName" : "new Template",
961
- "category" : "CUSTOM_TEMPLATE",
962
- "contentType" : "richtext"
963
- }
964
- }
965
- }
966
- }
967
- },
968
- "x-custom-response-attributes" : {
969
- "disable-safe-headers" : "[]"
970
- }
971
- },
972
- "cloneTemplateAttachmentsResponse" : {
973
- "description" : "cloneTemplateAttachmentsResponse template definitions",
974
- "content" : {
975
- "application/json" : {
976
- "schema" : {
977
- "type" : [ "null", "object" ],
978
- "additionalProperties" : false,
979
- "properties" : {
980
- "data" : {
981
- "$ref" : "./EmailTemplates.json#/components/schemas/cloneTemplateAttachmentsArr"
982
- }
983
- },
984
- "required" : [ "data" ]
985
- },
986
- "examples" : {
987
- "Valid responses Definitions" : {
988
- "value" : {
989
- "data" : [ {
990
- "size" : "10247",
991
- "name" : "mortytwo.jpeg",
992
- "parentAttachmentId" : "1000000211013",
993
- "href" : "https://support.zoho.com/api/v1/uploads/1000000212005/content",
994
- "clonedAttachmentId" : "1000000212005"
995
- }, {
996
- "size" : "11682",
997
- "name" : "12img.png",
998
- "parentAttachmentId" : "1000000211015",
999
- "href" : "https://support.zoho.com/api/v1/uploads/1000000212007/content",
1000
- "clonedAttachmentId" : "1000000212007"
1001
- } ]
1002
- }
1003
- }
1004
- }
1005
- }
1006
- },
1007
- "x-custom-response-attributes" : {
1008
- "disable-safe-headers" : "[]"
1009
- }
1010
- },
1011
- "placeHolderListResponse" : {
1012
- "description" : "placeHolderListResponse template definitions",
1013
- "content" : {
1014
- "application/json" : {
1015
- "schema" : {
1016
- "type" : [ "null", "object" ],
1017
- "additionalProperties" : false,
1018
- "properties" : {
1019
- "data" : {
1020
- "$ref" : "./EmailTemplates.json#/components/schemas/placeHolderList"
1021
- }
1022
- },
1023
- "required" : [ "data" ]
1024
- },
1025
- "examples" : {
1026
- "Valid responses Definitions" : {
1027
- "value" : {
1028
- "data" : [ {
1029
- "supportedPlaceHolders" : [ {
1030
- "i18nFieldLabel" : "Priority",
1031
- "fieldLabel" : "Priority",
1032
- "placeHolder" : "${Cases.Priority}"
1033
- }, {
1034
- "i18nFieldLabel" : "Ticket Owner",
1035
- "fieldLabel" : "Case Owner",
1036
- "placeHolder" : "${Cases.Case Owner}"
1037
- }, {
1038
- "i18nFieldLabel" : "Status",
1039
- "fieldLabel" : "Status",
1040
- "placeHolder" : "${Cases.Status}"
1041
- }, {
1042
- "i18nFieldLabel" : "Contact Name",
1043
- "fieldLabel" : "Contact Name",
1044
- "placeHolder" : "${Cases.Contact Name}"
1045
- }, {
1046
- "i18nFieldLabel" : "Subject",
1047
- "fieldLabel" : "Subject",
1048
- "placeHolder" : "${Cases.Subject}"
1049
- }, {
1050
- "i18nFieldLabel" : "Product Name",
1051
- "fieldLabel" : "Product Name",
1052
- "placeHolder" : "${Cases.Product Name}"
1053
- }, {
1054
- "i18nFieldLabel" : "Product Name",
1055
- "fieldLabel" : "Product Name",
1056
- "placeHolder" : "${Cases.Product Name}"
1057
- }, {
1058
- "i18nFieldLabel" : "Resolution",
1059
- "fieldLabel" : "Resolution",
1060
- "placeHolder" : "${Cases.Resolution}"
1061
- } ],
1062
- "i18nModule" : "Tickets",
1063
- "module" : "Cases"
1064
- }, {
1065
- "supportedPlaceHolders" : [ {
1066
- "i18nFieldLabel" : "First Name",
1067
- "fieldLabel" : "First Name",
1068
- "placeHolder" : "${User.First Name}"
1069
- }, {
1070
- "i18nFieldLabel" : "Last Name",
1071
- "fieldLabel" : "Last Name",
1072
- "placeHolder" : "${User.Last Name}"
1073
- }, {
1074
- "i18nFieldLabel" : "Mobile",
1075
- "fieldLabel" : "Mobile",
1076
- "placeHolder" : "${User.Mobile}"
1077
- } ],
1078
- "i18nModule" : "Agent",
1079
- "module" : "User"
1080
- }, {
1081
- "supportedPlaceHolders" : [ {
1082
- "i18nFieldLabel" : "Organization Name",
1083
- "fieldLabel" : "Organization Name",
1084
- "placeHolder" : "${Organization.Organization Name}"
1085
- }, {
1086
- "i18nFieldLabel" : "Organization Logo",
1087
- "fieldLabel" : "Organization Logo",
1088
- "placeHolder" : "${Organization.Organization Logo}"
1089
- }, {
1090
- "i18nFieldLabel" : "City",
1091
- "fieldLabel" : "City",
1092
- "placeHolder" : "${Organization.City}"
1093
- } ],
1094
- "i18nModule" : "Organization",
1095
- "module" : "Organization"
1096
- } ]
1097
- }
1098
- }
1099
- }
1100
- }
1101
- },
1102
- "x-custom-response-attributes" : {
1103
- "disable-safe-headers" : "[]"
1104
- }
1105
- },
1106
- "applyTemplateResponse" : {
1107
- "description" : "applyTemplateResponse template definitions",
1108
- "content" : {
1109
- "application/json" : {
1110
- "schema" : {
1111
- "type" : [ "null", "object" ],
1112
- "additionalProperties" : false,
1113
- "properties" : {
1114
- "attachments" : {
1115
- "$ref" : "./EmailTemplates.json#/components/schemas/attachmentsResponse"
1116
- },
1117
- "subject" : {
1118
- "type" : [ "string", "null" ],
1119
- "maxLength" : 1000,
1120
- "minLength" : 0
1121
- },
1122
- "body" : {
1123
- "type" : [ "string", "null" ],
1124
- "maxLength" : 64000,
1125
- "minLength" : 0
1126
- }
1127
- },
1128
- "required" : [ "attachments", "body", "subject" ]
1129
- },
1130
- "examples" : {
1131
- "Valid responses Definitions" : {
1132
- "value" : {
1133
- "attachments" : [ {
1134
- "size" : "8842",
1135
- "name" : "ricktwo.jpeg",
1136
- "id" : "4000000132047"
1137
- } ],
1138
- "subject" : "My support Template",
1139
- "body" : "lakshmansupport1lakshmanvignesh<a target=\"_blank\" href=\"https://support.zoho.com/support/lakshmansupport1/ShowHomePage.do#Cases/dv/51123033fe97b2f8922ba57825f2f328\">MEOW Ticket</a> newuser+1105/30/2016 09:57 AMI am containing a content"
1140
- }
1141
- }
1142
- }
1143
- }
1144
- },
1145
- "x-custom-response-attributes" : {
1146
- "disable-safe-headers" : "[]"
1147
- }
1148
- },
1149
- "templateListResponse" : {
1150
- "description" : "templateListResponse template definitions",
1151
- "content" : {
1152
- "application/json" : {
1153
- "schema" : {
1154
- "type" : [ "null", "array" ],
1155
- "items" : {
1156
- "$ref" : "./EmailTemplates.json#/components/schemas/templateResponse"
1157
- }
1158
- },
1159
- "examples" : {
1160
- "Valid responses Definitions" : {
1161
- "value" : [ {
1162
- "folder" : {
1163
- "folderName" : "Agent Notifications",
1164
- "folderId" : "4000000007021"
1165
- },
1166
- "replyToAddr" : null,
1167
- "templateName" : "Notify contact when a comment is added",
1168
- "recordType" : "tickets",
1169
- "subject" : "[##${Cases.Request Id}##] ${Cases.Recent Comment By} has commented to your ticket",
1170
- "departmentId" : "4000000007043",
1171
- "templateId" : "4000000007111",
1172
- "body" : "<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0px; background: rgb(242, 242, 242);\" width=\"100%\"><tbody><tr><td style=\"padding: 30.0px 20.0px;\" valign=\"top\"><table cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0.0px auto;\" width=\"90%\"><tbody><tr><td valign=\"top\" style=\"border: 1.0px solid rgb(218, 218, 218); background-color: #ffffff; padding: 30px;\"><div style=\"font-family: lucida grande, lucida sans, lucida sans unicode, arial, helvetica, verdana, sans-serif; font-size: 14px; line-height: 24px; font-weight: normal; color: rgb(34, 34, 34);\">Dear ${Cases.Contact Name},<br> <br>${Cases.Recent Comment By} has left the following comment on your ticket, #${Cases.Request Id} ${Cases.Subject}.<br> <br>${Cases.Recent Comment}<br> <br>Regards,<br>${Organization.Organization Name} Support Team.<br><br>${Cases.CUSTOMER_PORTAL_BUTTON}</div> </td> </tr> <tr> <td style=\"padding-top: 5.0px;\" valign=\"top\"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table>",
1173
- "category" : "DEFAULT_TEMPLATE",
1174
- "fromId" : null,
1175
- "contentType" : "richtext",
1176
- "folderId" : "4000000007021"
1177
- }, {
1178
- "folder" : {
1179
- "folderName" : "Agent Notifications",
1180
- "folderId" : "4000000007021"
1181
- },
1182
- "replyToAddr" : null,
1183
- "templateName" : "Notify contact when a comment is edited",
1184
- "recordType" : "tickets",
1185
- "subject" : "[##${Cases.Request Id}##] ${Cases.Recent Comment By} has updated comment in your ticket",
1186
- "departmentId" : "4000000007043",
1187
- "templateId" : "4000000007113",
1188
- "body" : "<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0px; background: rgb(242, 242, 242);\" width=\"100%\"><tbody><tr><td style=\"padding: 30.0px 20.0px;\" valign=\"top\"><table cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0.0px auto;\" width=\"90%\"><tbody><tr><td valign=\"top\" style=\"border: 1.0px solid rgb(218, 218, 218); background-color: #ffffff; padding: 30px;\"><div style=\"font-family: lucida grande, lucida sans, lucida sans unicode, arial, helvetica, verdana, sans-serif; font-size: 14px; line-height: 24px; font-weight: normal; color: rgb(34, 34, 34);\">Dear ${Cases.Contact Name},<br> <br>${Cases.Recent Comment By} has updated the following comment in your ticket, #${Cases.Request Id} ${Cases.Subject}.<br> <br>${Cases.Recent Comment}<br> <br>Regards,<br>${Organization.Organization Name} Support Team.<br><br>${Cases.CUSTOMER_PORTAL_BUTTON}</div> </td> </tr> <tr> <td style=\"padding-top: 5.0px;\" valign=\"top\"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table>",
1189
- "category" : "DEFAULT_TEMPLATE",
1190
- "fromId" : null,
1191
- "contentType" : "richtext",
1192
- "folderId" : "4000000007021"
1193
- }, {
1194
- "folder" : {
1195
- "folderName" : "Agent Notifications",
1196
- "folderId" : "4000000007021"
1197
- },
1198
- "replyToAddr" : null,
1199
- "templateName" : "Notify contact when a comment is deleted",
1200
- "recordType" : "tickets",
1201
- "subject" : "[##${Cases.Request Id}##] ${Cases.Recent Comment By} has deleted comment in your ticket",
1202
- "departmentId" : "4000000007043",
1203
- "templateId" : "4000000007115",
1204
- "body" : "<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0px; background: rgb(242, 242, 242);\" width=\"100%\"><tbody><tr><td style=\"padding: 30.0px 20.0px;\" valign=\"top\"><table cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0.0px auto;\" width=\"90%\"><tbody><tr><td valign=\"top\" style=\"border: 1.0px solid rgb(218, 218, 218); background-color: #ffffff; padding: 30px;\"><div style=\"font-family: lucida grande, lucida sans, lucida sans unicode, arial, helvetica, verdana, sans-serif; font-size: 14px; line-height: 24px; font-weight: normal; color: rgb(34, 34, 34);\">Dear ${Cases.Contact Name},<br> <br>${Cases.Recent Comment By} has deleted the following comment in your ticket, #${Cases.Request Id} ${Cases.Subject}.<br> <br>${Cases.Recent Comment}<br> <br>Regards,<br>${Organization.Organization Name} Support Team.<br><br>${Cases.CUSTOMER_PORTAL_BUTTON}</div> </td> </tr> <tr> <td style=\"padding-top: 5.0px;\" valign=\"top\"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table>",
1205
- "category" : "DEFAULT_TEMPLATE",
1206
- "fromId" : null,
1207
- "contentType" : "richtext",
1208
- "folderId" : "4000000007021"
1209
- }, {
1210
- "folder" : {
1211
- "folderName" : "Agent Notifications",
1212
- "folderId" : "4000000007021"
1213
- },
1214
- "replyToAddr" : null,
1215
- "templateName" : "Notify agent when a comment is deleted",
1216
- "recordType" : "tickets",
1217
- "subject" : "[##${Cases.Request Id}##] ${Cases.Recent Comment By} has deleted a comment in the ticket",
1218
- "departmentId" : "4000000007043",
1219
- "templateId" : "4000000007135",
1220
- "body" : "<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0px; background: rgb(242, 242, 242);\" width=\"100%\"><tbody><tr><td style=\"padding: 30.0px 20.0px;\" valign=\"top\"><table cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0.0px auto;\" width=\"90%\"><tbody><tr><td valign=\"top\" style=\"border: 1.0px solid rgb(218, 218, 218); background-color: #ffffff; padding: 30px;\"><div style=\"font-family: lucida grande, lucida sans, lucida sans unicode, arial, helvetica, verdana, sans-serif; font-size: 14px; line-height: 24px; font-weight: normal; color: rgb(34, 34, 34);\">${Cases.Recent Comment By} has deleted the following comment in the ticket, #${Cases.Request Id} ${Cases.Subject}.<br> <br>${Cases.Recent Comment}<br><br><br>${Cases.SUPPORT_PORTAL_BUTTON}</div> </td> </tr> <tr> <td style=\"padding-top: 5.0px;\" valign=\"top\"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table>",
1221
- "category" : "DEFAULT_TEMPLATE",
1222
- "fromId" : null,
1223
- "contentType" : "richtext",
1224
- "folderId" : "4000000007021"
1225
- } ]
1226
- }
1227
- }
1228
- }
1229
- },
1230
- "x-custom-response-attributes" : {
1231
- "disable-safe-headers" : "[]"
1232
- }
1233
- }
1234
- },
1235
- "parameters" : {
1236
- "departmentId" : {
1237
- "name" : "departmentId",
1238
- "in" : "query",
1239
- "description" : "the corresponding department to be fetched",
1240
- "required" : true,
1241
- "style" : "form",
1242
- "explode" : true,
1243
- "schema" : {
1244
- "type" : [ "string", "null", "integer" ],
1245
- "format" : "int64",
1246
- "description" : "the corresponding department to be fetched",
1247
- "pattern" : "([0-9]+)"
1248
- }
1249
- },
1250
- "module" : {
1251
- "name" : "module",
1252
- "in" : "query",
1253
- "description" : "The name of the module",
1254
- "required" : true,
1255
- "style" : "form",
1256
- "explode" : true,
1257
- "schema" : {
1258
- "type" : [ "string", "null" ],
1259
- "description" : "The name of the module",
1260
- "enum" : [ "tickets", "tasks", "contacts", "accounts", "products", "solutions", "calls", "events" ],
1261
- "maxLength" : 100,
1262
- "minLength" : 0
1263
- }
1264
- },
1265
- "emailTemplateId" : {
1266
- "name" : "emailTemplateId",
1267
- "in" : "path",
1268
- "required" : true,
1269
- "style" : "simple",
1270
- "explode" : false,
1271
- "schema" : {
1272
- "type" : [ "string", "null", "integer" ],
1273
- "format" : "int64",
1274
- "pattern" : "([0-9]+)"
1275
- }
1276
- }
1277
- },
1278
- "requestBodies" : {
1279
- "templatejson" : {
1280
- "content" : {
1281
- "application/json" : {
1282
- "schema" : {
1283
- "type" : [ "null", "object" ],
1284
- "additionalProperties" : false,
1285
- "properties" : {
1286
- "templateName" : {
1287
- "type" : [ "string", "null" ],
1288
- "maxLength" : 250,
1289
- "minLength" : 0,
1290
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1291
- },
1292
- "subject" : {
1293
- "type" : [ "string", "null" ],
1294
- "maxLength" : 1000,
1295
- "minLength" : 0
1296
- },
1297
- "recordType" : {
1298
- "type" : [ "string", "null" ],
1299
- "enum" : [ "tickets", "tasks", "contacts", "accounts", "products", "calls", "events" ],
1300
- "maxLength" : 100,
1301
- "minLength" : 0
1302
- },
1303
- "departmentId" : {
1304
- "type" : [ "string", "null", "integer" ],
1305
- "format" : "int64",
1306
- "pattern" : "([0-9]+)"
1307
- },
1308
- "replyTo" : {
1309
- "type" : [ "string", "null" ],
1310
- "maxLength" : 100,
1311
- "minLength" : 0,
1312
- "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
1313
- },
1314
- "attachmentIds" : {
1315
- "$ref" : "./EmailTemplates.json#/components/schemas/attachmentIds"
1316
- },
1317
- "body" : {
1318
- "type" : [ "string", "null" ],
1319
- "maxLength" : 64000,
1320
- "minLength" : 0,
1321
- "x-custom-parameters-attributes" : {
1322
- "xss" : "antisamyfilter_withstyletag"
1323
- }
1324
- },
1325
- "fromId" : {
1326
- "type" : [ "string", "null" ],
1327
- "maxLength" : 100,
1328
- "minLength" : 0,
1329
- "pattern" : "(^((.*?)((<)*?[a-zA-Z0-9]([\\w\\-.+]*)@([\\w\\-.]*)(\\.[a-zA-Z]{2,22}(.[a-zA-Z]{2}){0,2})(>)*?(\\s)*((,|;)\\s*)?))+|^$)"
1330
- },
1331
- "contentType" : {
1332
- "type" : [ "string", "null" ],
1333
- "enum" : [ "plaintext", "richtext" ],
1334
- "maxLength" : 100,
1335
- "minLength" : 0
1336
- },
1337
- "folderId" : {
1338
- "type" : [ "string", "null", "integer" ],
1339
- "format" : "int64",
1340
- "pattern" : "([0-9]+)"
1341
- }
1342
- },
1343
- "required" : [ "contentType", "departmentId", "folderId", "fromId", "recordType", "subject", "templateName" ]
1344
- },
1345
- "examples" : {
1346
- "Valid requestBody Definitions" : {
1347
- "value" : {
1348
- "templateName" : "new Template",
1349
- "subject" : "My Template Subject",
1350
- "recordType" : "tickets",
1351
- "departmentId" : "4000000007039",
1352
- "attachmentIds" : [ 1892000000132047 ],
1353
- "body" : "<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0px; background: rgb(242, 242, 242);\" width=\"100%\"><tbody><tr><td style=\"padding: 30.0px 20.0px;\" valign=\"top\"><table cellpadding=\"0\" cellspacing=\"0\" style=\"margin: 0.0px auto;\" width=\"90%\"><tbody><tr><td valign=\"top\" style=\"border: 1.0px solid rgb(218, 218, 218); background-color: #ffffff; padding: 30px;\"><div style=\"font-family: lucida grande, lucida sans, lucida sans unicode, arial, helvetica, verdana, sans-serif; font-size: 14px; line-height: 24px; font-weight: normal; color: rgb(34, 34, 34);\">Dear ${Cases.Contact Name},<br> <br>Your ticket has been created with the ticket ID ${Cases.Request Id} and subject \"${Cases.Subject}\"<br> <br>Someone from our customer service team will review it and respond shortly.<br> <br>Regards,<br>${Organization.Organization Name} Support Team.<br><br>${Cases.CUSTOMER_PORTAL_BUTTON}</div> </td> </tr> <tr> <td style=\"padding-top: 5.0px;\" valign=\"top\"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table>",
1354
- "fromId" : "support@@zylker.com",
1355
- "contentType" : "richtext",
1356
- "folderId" : "4000000007021"
1357
- }
1358
- }
1359
- }
1360
- }
1361
- },
1362
- "x-custom-request-body-attributes" : {
1363
- "non-empty" : false,
1364
- "allow-invalid" : false
1365
- }
1366
- },
1367
- "updateTemplate_templatejson" : {
1368
- "content" : {
1369
- "application/json" : {
1370
- "schema" : {
1371
- "type" : [ "null", "object" ],
1372
- "additionalProperties" : false,
1373
- "properties" : {
1374
- "templateName" : {
1375
- "type" : [ "string", "null" ],
1376
- "maxLength" : 250,
1377
- "minLength" : 0,
1378
- "pattern" : "([0-9a-zA-Z_\\-\\.\\$@\\?\\,\\:\\'\\/\\!\\P{InBasicLatin}\\s])+"
1379
- },
1380
- "subject" : {
1381
- "type" : [ "string", "null" ],
1382
- "maxLength" : 1000,
1383
- "minLength" : 0
1384
- },
1385
- "recordType" : {
1386
- "type" : [ "string", "null" ],
1387
- "enum" : [ "tickets", "tasks", "contacts", "accounts", "products", "calls", "events" ],
1388
- "maxLength" : 100,
1389
- "minLength" : 0
1390
- },
1391
- "departmentId" : {
1392
- "type" : [ "string", "null", "integer" ],
1393
- "format" : "int64",
1394
- "pattern" : "([0-9]+)"
1395
- },
1396
- "replyTo" : {
1397
- "type" : [ "string", "null" ],
1398
- "maxLength" : 100,
1399
- "minLength" : 0,
1400
- "pattern" : "^[a-zA-Z0-9\\_]([a-zA-Z0-9\\_\\+\\-\\.\\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\\-\\_]*[a-zA-Z0-9])*)[\\.])+[a-zA-Z]{2,22}$"
1401
- },
1402
- "attachmentIds" : {
1403
- "$ref" : "./EmailTemplates.json#/components/schemas/attachmentIds"
1404
- },
1405
- "body" : {
1406
- "type" : [ "string", "null" ],
1407
- "maxLength" : 64000,
1408
- "minLength" : 0,
1409
- "x-custom-parameters-attributes" : {
1410
- "xss" : "antisamyfilter_withstyletag"
1411
- }
1412
- },
1413
- "fromId" : {
1414
- "type" : [ "string", "null" ],
1415
- "maxLength" : 100,
1416
- "minLength" : 0,
1417
- "pattern" : "(^((.*?)((<)*?[a-zA-Z0-9]([\\w\\-.+]*)@([\\w\\-.]*)(\\.[a-zA-Z]{2,22}(.[a-zA-Z]{2}){0,2})(>)*?(\\s)*((,|;)\\s*)?))+|^$)"
1418
- },
1419
- "contentType" : {
1420
- "type" : [ "string", "null" ],
1421
- "enum" : [ "plaintext", "richtext" ],
1422
- "maxLength" : 100,
1423
- "minLength" : 0
1424
- },
1425
- "folderId" : {
1426
- "type" : [ "string", "null", "integer" ],
1427
- "format" : "int64",
1428
- "pattern" : "([0-9]+)"
1429
- }
1430
- }
1431
- },
1432
- "examples" : {
1433
- "Valid requestBody Definitions" : {
1434
- "value" : {
1435
- "templateName" : "new Template",
1436
- "subject" : "My New Template",
1437
- "recordType" : "tickets"
1438
- }
1439
- }
1440
- }
1441
- }
1442
- },
1443
- "x-custom-request-body-attributes" : {
1444
- "non-empty" : false,
1445
- "allow-invalid" : false
1446
- }
1447
- },
1448
- "templateRenderAPIPayload" : {
1449
- "content" : {
1450
- "application/json" : {
1451
- "schema" : {
1452
- "type" : [ "null", "object" ],
1453
- "additionalProperties" : false,
1454
- "properties" : {
1455
- "source" : {
1456
- "type" : [ "string", "null" ],
1457
- "enum" : [ "TICKET_REPLY", "SLA", "AUTOMATION_ALERTS", "NOTIFICATIONS" ],
1458
- "maxLength" : 100,
1459
- "minLength" : 0
1460
- }
1461
- }
1462
- },
1463
- "examples" : {
1464
- "Valid requestBody Definitions" : {
1465
- "value" : {
1466
- "source" : "TICKET_REPLY"
1467
- }
1468
- }
1469
- }
1470
- }
1471
- },
1472
- "x-custom-request-body-attributes" : {
1473
- "non-empty" : false,
1474
- "allow-invalid" : false
1475
- }
1476
- }
1477
- },
1478
- "securitySchemes" : {
1479
- "cookie-auth" : {
1480
- "$ref" : "../common/Common.json#/components/securitySchemes/cookie-auth"
1481
- },
1482
- "org-oauth" : {
1483
- "$ref" : "../common/Common.json#/components/securitySchemes/org-oauth"
1484
- },
1485
- "iam-oauth2-schema" : {
1486
- "$ref" : "../common/Common.json#/components/securitySchemes/iam-oauth2-schema"
1487
- }
1488
- }
1489
- },
1490
- "x-entity" : "EmailTemplates"
1491
- }