ab-ecosystem-cpass 1.0.11 → 1.0.12

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Files changed (37) hide show
  1. package/README.md +1 -0
  2. package/dist/client.d.ts +6 -0
  3. package/dist/client.js +7 -0
  4. package/dist/client.js.map +1 -1
  5. package/dist/index.d.ts +3 -0
  6. package/dist/index.js +7 -1
  7. package/dist/index.js.map +1 -1
  8. package/dist/internal/embedded-signup.d.ts +29 -0
  9. package/dist/internal/embedded-signup.js +175 -0
  10. package/dist/internal/embedded-signup.js.map +1 -0
  11. package/dist/resources/channels/onboarding.d.ts +62 -0
  12. package/dist/resources/channels/onboarding.js +76 -0
  13. package/dist/resources/channels/onboarding.js.map +1 -0
  14. package/dist/types/channels.d.ts +79 -0
  15. package/docs/audience/canned-replies.md +3 -0
  16. package/docs/audience/contact-tags.md +4 -0
  17. package/docs/audience/contacts.md +23 -0
  18. package/docs/audience/crm-triggers.md +3 -0
  19. package/docs/audience/custom-fields.md +23 -0
  20. package/docs/audience/exports.md +6 -0
  21. package/docs/audience/imports.md +7 -0
  22. package/docs/audience/notifications.md +11 -0
  23. package/docs/audience/scheduled-messages.md +5 -0
  24. package/docs/audience/segments.md +4 -0
  25. package/docs/audience/webhooks.md +7 -0
  26. package/docs/campaign/campaigns.md +20 -0
  27. package/docs/channels/activity.md +3 -0
  28. package/docs/channels/billing.md +2 -0
  29. package/docs/channels/channel-props.md +19 -0
  30. package/docs/channels/channels.md +34 -2
  31. package/docs/channels/onboarding.md +324 -0
  32. package/docs/channels/templates.md +22 -0
  33. package/docs/channels/wallet.md +2 -0
  34. package/docs/channels/webhooks.md +6 -0
  35. package/docs/data-store.md +18 -0
  36. package/docs/inbox/connection.md +88 -0
  37. package/package.json +1 -1
@@ -18,6 +18,29 @@ is looked up as one; anything else is read as a slug.
18
18
  | [`update`](#update) | `PATCH /v1/audience/custom-fields/:ref` | `custom_fields:write` |
19
19
  | [`delete`](#delete) | `DELETE /v1/audience/custom-fields/:ref` | `custom_fields:write` |
20
20
 
21
+ **Permissions** — the feature is `CRM.CONTACT.FIELD`, which is its own feature
22
+ and not a verb of `CRM.CONTACT`. A team member needs the key; an owner does not.
23
+
24
+ | Action | Key |
25
+ | --- | --- |
26
+ | `list`, `get` | `CRM.CONTACT.FIELD.LIST` |
27
+ | `create` | `CRM.CONTACT.FIELD.CREATE` |
28
+ | `update` | `CRM.CONTACT.FIELD.UPDATE` |
29
+ | `delete` | `CRM.CONTACT.FIELD.DELETE` |
30
+
31
+ Reading one field uses `LIST`: the feature publishes no `READ` verb.
32
+
33
+ The schema is account-level, so there is nothing for a role's `data_scope` to
34
+ narrow — a field definition is not assigned to anybody, and a member seeing half
35
+ a schema would see half of every contact. A member either reaches custom fields
36
+ or does not.
37
+
38
+ `teamAccess` on a field (`restricted` / `open_to_all`) is **stored and
39
+ filterable, not enforced**: passing `?teamAccess=restricted` filters the list,
40
+ and nothing restricts a member to `open_to_all` fields. If per-field visibility
41
+ is meant to be real, that is a separate change from the key above.
42
+
43
+
21
44
  ## The field object
22
45
 
23
46
  ```ts
@@ -23,11 +23,17 @@ The route is `/exports`, not `/contact-exports`: a row's `module` is `contact`
23
23
  | [`create`](#create) | `POST /v1/audience/exports` | `contacts:read` |
24
24
  | [`delete`](#delete) | `DELETE /v1/audience/exports/:id` | `contacts:write` |
25
25
 
26
+ **Permissions** — every route here needs `CRM.CONTACT.EXPORT`, reads included:
27
+ an export history row *is* the export, so a member who may not export has no
28
+ business reading what one produced. The catalogue notes `EXPORT` implies
29
+ `CRM.CONTACT.LIST`.
30
+
26
31
  There is no `update`: a row is moved by the worker, not by a caller.
27
32
 
28
33
  Note the scope on `create` — reading contacts out is a **read**, so an export
29
34
  can be started with read-only access.
30
35
 
36
+
31
37
  ## The export object
32
38
 
33
39
  ```ts
@@ -23,8 +23,15 @@ The route is `/imports`, not `/contact-imports`: a row's `module` is `contact`
23
23
  | [`create`](#create) | `POST /v1/audience/imports` | `contacts:write` |
24
24
  | [`delete`](#delete) | `DELETE /v1/audience/imports/:id` | `contacts:write` |
25
25
 
26
+ **Permissions** — the catalogue publishes `CRM.CONTACT.EXPORT` but **no
27
+ `IMPORT`**, so these map to what an import does: `create` and `delete` need
28
+ `CRM.CONTACT.CREATE` (an import is bulk contact creation) and the reads need
29
+ `CRM.CONTACT.LIST`. If importing should be grantable separately from creating
30
+ one contact at a time, the catalogue needs an `IMPORT` verb.
31
+
26
32
  There is no `update`: a row is moved by the worker, not by a caller.
27
33
 
34
+
28
35
  ## The import object
29
36
 
30
37
  ```ts
@@ -12,6 +12,10 @@ acting user, and the only party who can see or revoke it is that user.
12
12
  | [`unsubscribe`](#unsubscribe) | `POST /v1/audience/devices/unregister` | `devices:write` |
13
13
  | [`devices`](#devices) | `GET /v1/audience/devices` | `devices:read` |
14
14
 
15
+ **Permissions** — `CRM.DEVICE`: `LIST`, `CREATE` to register, `DELETE` to
16
+ unregister. Every device row belongs to the acting person rather than the
17
+ account, so a caller only ever sees and changes their own whatever the key says.
18
+
15
19
  ## What the SDK does, and what you do
16
20
 
17
21
  A push subscription has two halves and only one of them is an API call.
@@ -342,6 +346,13 @@ The practical consequence: a device registered before this existed is still
342
346
  reachable by `psuid` exactly as before, and the next `subscribe()` call — which
343
347
  the frontend makes on every app load — fills in the second id.
344
348
 
349
+ A **team member's** device records only their `psuid`. The legacy id on a member
350
+ token belongs to the account holder, not to the member, so filling it in would
351
+ make the member's phone answer notifications addressed to the owner — and the
352
+ owner's answer theirs. The consequence is narrow and worth knowing: a member is
353
+ reachable by `psuid`, and a chat assigned to them notifies them because the chat
354
+ row names them.
355
+
345
356
  ### Rendering it in a browser
346
357
 
347
358
  If the payload carries a `notification` block, FCM displays it and opens
@@ -17,6 +17,11 @@ goes out.
17
17
  | [`cancelSeries`](#cancelseries) | `DELETE /v1/audience/scheduled-messages/series/:series` | `messages:write` |
18
18
  | [`sendNow`](#sendnow) | `POST /v1/audience/scheduled-messages/:id/send-now` | `messages:write` |
19
19
 
20
+ **Permissions** — `CRM.CHAT.SCHEDULED_MESSAGE`: `LIST`, `READ`, `CREATE`
21
+ (a single schedule or a series), `UPDATE` to reschedule, `DELETE` to cancel
22
+ either, and **`SEND` for send-now**, which bypasses the schedule. The rows carry
23
+ the account and no per-member creator, so `data_scope` does not narrow them.
24
+
20
25
  ---
21
26
 
22
27
  ## Why conditions exist
@@ -17,6 +17,10 @@ campaign. Two runs a day apart can return different people, by design.
17
17
  | [`update`](#update) | `PATCH /v1/audience/segments/:id` | `segments:write` |
18
18
  | [`delete`](#delete) | `DELETE /v1/audience/segments/:id` | `segments:write` |
19
19
 
20
+ **Permissions** — `CRM.CONTACT.SEGMENT`: `LIST`, `READ`, `CREATE`, `UPDATE`,
21
+ `DELETE`. Reading a segment reveals its filter, not the contacts behind it;
22
+ those still pass `CRM.CONTACT.LIST`.
23
+
20
24
  ## The segment object
21
25
 
22
26
  ```ts
@@ -12,6 +12,12 @@ Three things in this SDK are called a webhook; they are not the same thing:
12
12
  | [`crm.crmTriggers`](crm-triggers.md) | One configured request per rule, when a contact matches | no |
13
13
  | [`crm.channelWebhooks`](../channels/webhooks.md) | A channel's message traffic | n/a |
14
14
 
15
+ **Permissions** — `CRM.WEBHOOK`: `LIST`, `READ`, `CREATE`, `UPDATE`, `DELETE`.
16
+ `READ` is a grant rather than a side effect of `LIST` because reading one
17
+ reveals the endpoint URL and its secret header.
18
+
19
+ Distinct from `CRM.CHANNEL.WEBHOOK`, which is where a *provider* delivers
20
+ inbound traffic for one channel.
15
21
  **Scoping** — unlike the rest of the audience module, these rows are scoped by
16
22
  **tenant** rather than by the calling user.
17
23
 
@@ -23,6 +29,7 @@ Three things in this SDK are called a webhook; they are not the same thing:
23
29
  | [`update`](#update) | `PATCH /v1/audience/webhooks/:id` | `webhooks:write` |
24
30
  | [`delete`](#delete) | `DELETE /v1/audience/webhooks/:id` | `webhooks:write` |
25
31
 
32
+
26
33
  ## The webhook object
27
34
 
28
35
  ```ts
@@ -18,6 +18,26 @@ One message sent to many people.
18
18
  | [`cancel`](#cancel) | `POST /v1/campaigns/:id/cancel` | |
19
19
  | [`delete`](#delete) | `DELETE /v1/campaigns/:id` | |
20
20
 
21
+ **Permissions** — the feature is `CRM.CAMPAIGN`. A team member needs the key; an
22
+ owner does not.
23
+
24
+ | Action | Key |
25
+ | --- | --- |
26
+ | `list` | `CRM.CAMPAIGN.LIST` |
27
+ | `get`, the report endpoints | `CRM.CAMPAIGN.READ` |
28
+ | `create`, `createBulk`, `createGroup`, `uploadReceivers` | `CRM.CAMPAIGN.CREATE` |
29
+ | `update` | `CRM.CAMPAIGN.UPDATE` |
30
+ | `trigger`, `schedule`, `cancel` | `CRM.CAMPAIGN.SEND` |
31
+ | `delete` | `CRM.CAMPAIGN.DELETE` |
32
+
33
+ `cancel` is under `SEND` rather than `UPDATE` on purpose: it is control of a
34
+ dispatch, and somebody who may not launch a campaign should not be able to stop
35
+ one that is going out.
36
+
37
+ A campaign is not assigned to anybody, so a role's `data_scope` does not narrow
38
+ this list — a member who holds `CRM.CAMPAIGN.LIST` sees the account's campaigns.
39
+
40
+
21
41
  ---
22
42
 
23
43
  ## Creating a campaign does not send it
@@ -14,6 +14,9 @@ the [wallet ledger](wallet.md) instead.
14
14
  | --- | --- | --- |
15
15
  | [`list`](#list) | `GET /v1/channels/:channelId/logs` | `channels:read` |
16
16
 
17
+ **Permissions** — `CRM.CHANNEL.LOG.LIST`. Its own feature rather than part of
18
+ reading the channel, because the log exposes message traffic.
19
+
17
20
  ## The activity log object
18
21
 
19
22
  ```ts
@@ -17,8 +17,10 @@ message category on a single one.
17
17
  | [`list`](#list) | `GET /v1/channels/:channelId/conversations` | `channels:read` |
18
18
  | [`stats`](#stats) | `GET /v1/channels/:channelId/conversations?stat=…` | `channels:read` |
19
19
 
20
+ **Permissions** — `CRM.CHANNEL.USAGE.READ`, shared with the channel wallet.
20
21
  Read-only: charges are written by the platform as conversations happen.
21
22
 
23
+
22
24
  ## The billing log object
23
25
 
24
26
  ```ts
@@ -1,5 +1,24 @@
1
1
  # Channel properties
2
2
 
3
+
4
+ **Permissions** — a prop is not one capability, so the key depends on which prop
5
+ is named. The path carries neither the feature (that is the channel's type) nor
6
+ the verb (that is the prop), so this is checked in the handler.
7
+
8
+ | Prop | Key |
9
+ | --- | --- |
10
+ | `token` | **`CREDENTIAL`** — it returns the provider access token |
11
+ | `wa_pin_update`, `wa_request_otp`, `wa_submit_otp`, `migrate_number`, `wa_deregister`, `whatsapp_business_encryption` | **`REGISTER`** |
12
+ | `message_analytics`, `conversation_analytics` | `ANALYTICS` |
13
+ | `test_message`, `upload_media`, `resumable_upload` | `SEND` |
14
+ | `webhook_status`, `webhook_listener_update` | `CRM.CHANNEL.WEBHOOK.READ` / `.UPDATE` |
15
+ | every other read | `READ` |
16
+ | every other write | `UPDATE` |
17
+
18
+ The first two rows are the reason the split exists. `token` behind `READ` would
19
+ let anybody who can view a channel take its credential, and the number
20
+ lifecycle — retiring a number, moving it to another account, re-keying Flows
21
+ encryption — is not a profile edit.
3
22
  `crm.channels.getProp` / `crm.channels.setProp` — `/v1/channels/:id/:prop`
4
23
 
5
24
  Everything about a channel that lives with the **provider** rather than on the
@@ -6,8 +6,10 @@ The connections an account sends and receives on: a WhatsApp number, an RCS
6
6
  agent, a webchat widget.
7
7
 
8
8
  A channel is **provisioned by onboarding, not by this API**. There is no
9
- `create` and no `delete`: `disable` retires one for good, keeping the row its
10
- billing, wallet and activity history hang off.
9
+ `create` and no `delete` here: `disable` retires one for good, keeping the row
10
+ its billing, wallet and activity history hang off. Connecting a new one is
11
+ `crm.channelOnboarding`, which walks the account holder through Meta's signup
12
+ dialog -- **[connecting a channel](onboarding.md)**.
11
13
 
12
14
  Anything that lives with the provider rather than on the channel document — the
13
15
  business profile, the QR code, media uploads, number registration — moves
@@ -24,6 +26,36 @@ through `getProp` and `setProp`, documented on their own page:
24
26
  | [`getProp`](channel-props.md) | `GET /v1/channels/:id/:prop` | `channels:read` |
25
27
  | [`setProp`](channel-props.md) | `POST /v1/channels/:id/:prop` | `channels:write` |
26
28
 
29
+ **Permissions** — there is no single `CRM.CHANNEL` key. The catalogue has one
30
+ feature per channel type, because each sits behind its own plan option:
31
+ `CRM.CHANNEL.WHATSAPP`, `CRM.CHANNEL.SMS`, `CRM.CHANNEL.RCS`. So the key for a
32
+ request depends on the **type of the channel being addressed**, which is a field
33
+ on the row — the check runs in the handler, not as route middleware.
34
+
35
+ | Action | Verb |
36
+ | --- | --- |
37
+ | `list` | `LIST` — see below |
38
+ | `get` | `READ` |
39
+ | `updateDetails` | `UPDATE` |
40
+ | `disable` | `DELETE` (a channel is never deleted; disabling retires it) |
41
+ | `rotateToken` | **`CREDENTIAL`** |
42
+ | `getProp` / `setProp` | depends on the prop — see [channel properties](channel-props.md) |
43
+
44
+ `rotateToken` is `CREDENTIAL` rather than `UPDATE` because it replaces the same
45
+ provider access token the `token` prop reads. Three verbs exist for that reason:
46
+ `CREDENTIAL` for the token, `REGISTER` for the number lifecycle, and `ANALYTICS`
47
+ for the analytics reads — none of which belong beside a business-profile edit.
48
+
49
+ `list` spans every type the account owns, so it cannot be one key: it is
50
+ **filtered** rather than refused. A member holding only
51
+ `CRM.CHANNEL.WHATSAPP.LIST` sees the WhatsApp channels and no others, and asking
52
+ for `?type=sms` without `CRM.CHANNEL.SMS.LIST` returns an empty page rather than
53
+ somebody else's channels.
54
+
55
+ Not every verb exists on every type: SMS reaches no properties at all, so it has
56
+ no `CREDENTIAL`, `REGISTER` or `ANALYTICS`, and asking for one is refused rather
57
+ than ignored.
58
+
27
59
  ## The channel object
28
60
 
29
61
  Credentials and the private auth block are stripped from every response; what
@@ -0,0 +1,324 @@
1
+ # Connecting a channel
2
+
3
+ `crm.channelOnboarding` — `/v1/channels/onboarding`
4
+
5
+ Creating a channel is the one channel operation that is not a request and a
6
+ response. The credentials belong to Meta, and the only way to get them is to
7
+ walk the account holder through Meta's own **Embedded Signup** — a wizard on
8
+ `facebook.com` where they pick or create a WhatsApp Business Account, add a
9
+ number, and grant our app access to it.
10
+
11
+ So the backend cannot create a channel on its own. It hands out the URL that
12
+ starts the wizard, and redeems what the browser comes back with.
13
+
14
+ | Action | Route | Scope |
15
+ | --- | --- | --- |
16
+ | [`types`](#types) | `GET /v1/channels/onboarding/types` | `channels:read` |
17
+ | [`url`](#url) | `POST /v1/channels/onboarding/url` | `channels:write` |
18
+ | [`exchange`](#exchange) | `POST /v1/channels/onboarding/exchange` | `channels:write` |
19
+ | [`complete`](#complete) | `POST /v1/channels/onboarding/complete` | `channels:write` |
20
+ | [`connect`](#connect) | the three above, plus the popup | `channels:write` |
21
+
22
+ **Permissions** — `CRM.CHANNEL.WHATSAPP.CREATE`, checked on `url`, `exchange`
23
+ **and** `complete`. Three checks rather than one because each call is a step
24
+ towards a channel existing, and a role can be edited between them. `types`
25
+ filters instead of refusing, like `GET /v1/channels`: a member who cannot create
26
+ a WhatsApp channel sees the row marked `not_permitted` rather than losing the
27
+ page.
28
+
29
+ Only WhatsApp is onboarded here. Facebook and Instagram come through the same
30
+ Meta dialog with a different signup configuration and a different set of ids
31
+ coming back; they are still created by the legacy stack, and `types` reports them
32
+ as `not_supported` so a picker can render the whole list it already renders.
33
+
34
+ ---
35
+
36
+ ## The shape of it
37
+
38
+ ```
39
+ ┌─────────────────────────────── your console ──────────────────────────────┐
40
+ │ │
41
+ │ 1. types() "WhatsApp — 2 of 3 left" │
42
+ │ │
43
+ │ 2. url() ──────────────▶ { url, state } │
44
+ │ │ │
45
+ │ └── open a POPUP on that url ───▶ Meta's wizard │
46
+ │ │ │
47
+ │ code (on the redirect) ◀────────┤ │
48
+ │ waba_id + phone_number_id │ │
49
+ │ (postMessage) ◀────────┘ │
50
+ │ │
51
+ │ 3. exchange() ──────────────▶ { id, phoneNumber, defaults } │
52
+ │ show the number on a card; let them confirm │
53
+ │ │
54
+ │ 4. complete() ──────────────▶ the channel │
55
+ └───────────────────────────────────────────────────────────────────────────┘
56
+ ```
57
+
58
+ Two things about the middle of that are easy to get wrong, and both cost an
59
+ afternoon:
60
+
61
+ - **The dialog cannot be put in an iframe.** Meta sends `X-Frame-Options` on it.
62
+ A "modal" has to be your own chrome around a popup window, not an embedded
63
+ page. An iframe renders blank, which looks like our bug.
64
+ - **What comes back arrives in two halves.** The authorization `code` comes back
65
+ the OAuth way, on the redirect. The `waba_id` and `phone_number_id` never
66
+ appear in that URL — they arrive as a `postMessage` from `facebook.com`
67
+ carrying `WA_EMBEDDED_SIGNUP`. A code with no ids cannot be verified and ids
68
+ with no code cannot be redeemed, so both are needed.
69
+
70
+ `connect()` handles both halves for you. Use the long way only if you already
71
+ drive `FB.login`, or if your onboarding spans two page loads.
72
+
73
+ ---
74
+
75
+ ## `types`
76
+
77
+ ```ts
78
+ const { data } = await crm.channelOnboarding.types();
79
+
80
+ // [
81
+ // { type: 'whatsapp', label: 'WhatsApp', available: true,
82
+ // slug: 'whatsapp_channels_28335', limit: 3, used: 1, remaining: 2 },
83
+ // { type: 'facebook', label: 'Facebook Messenger', available: false,
84
+ // reason: 'not_supported' },
85
+ // { type: 'instagram', label: 'Instagram', available: false,
86
+ // reason: 'not_supported' },
87
+ // ]
88
+ ```
89
+
90
+ Branch on `available`, and say something different for each `reason`:
91
+
92
+ | `reason` | What happened | What to say |
93
+ | --- | --- | --- |
94
+ | `not_included` | The plan has none of this inclusion | Offer an upgrade |
95
+ | `quota_exceeded` | Every unit is spent | "You have used all 3 of your WhatsApp channels" |
96
+ | `not_permitted` | The account can, this person cannot | "Ask the account owner" |
97
+ | `provider_not_configured` | No BSP is set up for the family | Our problem, not theirs — contact support |
98
+ | `not_supported` | Not onboarded by this service yet | Hide the row, or point at the old panel |
99
+
100
+ `limit` and `remaining` are absent when the inclusion is granted without a count
101
+ — some plans grant a channel family as a flag rather than a quantity, which
102
+ means *included, unmetered*. Absent is not zero.
103
+
104
+ ---
105
+
106
+ ## `url`
107
+
108
+ ```ts
109
+ const { data } = await crm.channelOnboarding.url();
110
+ // { url, state, redirectUri, expiresAt, provider, remaining }
111
+ ```
112
+
113
+ | Field | |
114
+ | --- | --- |
115
+ | `type` | `whatsapp`, and the default |
116
+ | `slug` | The inclusion to spend. Only needed when the plan carries more than one — each can sit behind a different BSP |
117
+ | `redirectUri` | Must be one of the service's configured redirects. Omit for the default |
118
+
119
+ Checks the plan **before** the account holder is sent anywhere: finding out
120
+ afterwards means telling somebody who has just completed a business verification
121
+ that they cannot have the channel. 402 `not_included` / `quota_exceeded` when
122
+ the plan has no room, 409 `provider_not_configured` when no BSP is set up, 400
123
+ `redirect_uri_not_allowed` for a redirect the service does not know.
124
+
125
+ `state` is ours, not Meta's: signed, and bound to this account, this channel
126
+ family and this provider. **Hand it back to `exchange()` unchanged.** It travels
127
+ through Meta as the OAuth `state` parameter, so a browser that follows `url` gets
128
+ it back for nothing — but `FB.login` will not round-trip it, so keep your copy.
129
+ Good for an hour.
130
+
131
+ `remaining` is what is left *after* this one, which is the number to put next to
132
+ "you can connect 2 more".
133
+
134
+ ---
135
+
136
+ ## `exchange`
137
+
138
+ ```ts
139
+ const { data } = await crm.channelOnboarding.exchange({
140
+ state, // from url()
141
+ code, // from the dialog
142
+ wabaId, // from the WA_EMBEDDED_SIGNUP message
143
+ phoneNumberId,
144
+ });
145
+
146
+ // {
147
+ // id: '6721f0...', // pass to complete() as `token`
148
+ // expiresAt: '...',
149
+ // phoneNumber: {
150
+ // id: '...', wabaId: '...', displayPhoneNumber: '+91 93116 36081',
151
+ // verifiedName: 'Acme Support', status: 'CONNECTED',
152
+ // codeVerificationStatus: 'VERIFIED', qualityRating: 'GREEN',
153
+ // },
154
+ // defaults: { name: 'Acme Support', color: '#075E54', currency: 'INR' },
155
+ // }
156
+ ```
157
+
158
+ **Nothing is created yet.** The number is a candidate: show
159
+ `data.phoneNumber` on a card and let the person confirm it before it becomes a
160
+ channel. That is why this is a separate call from `complete` — creating the
161
+ channel the moment the code is redeemed leaves a half-configured channel behind
162
+ every time somebody closes the tab on the confirmation screen.
163
+
164
+ `phoneNumber` is Meta's own description of the number, not an echo of what you
165
+ sent: the service reads the WABA's numbers with the token it just minted, which
166
+ is what proves the token covers that WABA and the number is really on it.
167
+
168
+ `id` stands for the long-lived token, which never leaves the service. The record
169
+ it points at belongs to this account, can be used once, and expires in an hour.
170
+
171
+ | Status | Code | |
172
+ | --- | --- | --- |
173
+ | 400 | `onboarding_code_rejected` | Meta refused the code. It is single use, so the dialog has to be run again |
174
+ | 400 | `onboarding_number_rejected` | The number is not on that WABA, or Meta has banned it |
175
+ | 400 | `onboarding_state_expired` | More than an hour since `url()` |
176
+ | 403 | `onboarding_state_mismatch` | The state was issued to another account |
177
+ | 409 | `phone_number_in_use` | Already connected to a channel |
178
+ | 409 | `phone_number_pending` | **This account's own** unfinished channel — `details.channel` is its id. Resume it rather than making a second one |
179
+
180
+ `phone_number_in_use` is checked across every account, not just this one: a
181
+ number carries one WABA webhook subscription at a time, so a second channel on it
182
+ would quietly take over the first one's message traffic.
183
+
184
+ ---
185
+
186
+ ## `complete`
187
+
188
+ ```ts
189
+ const { data: channel } = await crm.channelOnboarding.complete({
190
+ token: candidate.id,
191
+ name: 'Acme Support',
192
+ color: '#075E54',
193
+ currency: 'INR',
194
+ });
195
+ ```
196
+
197
+ Creates the channel and returns it in the same shape `channels.get()` does.
198
+ `name` is required; `color` defaults to WhatsApp's green and `currency` to the
199
+ inclusion's, except that an INR plan falls back to USD for a number outside the
200
+ Indian dial codes — Meta prices those in dollars however the plan is denominated.
201
+
202
+ **The channel is created inactive.** Registering the number with Meta is what
203
+ brings it up, and that is the next step in the console:
204
+
205
+ ```ts
206
+ // A number new to the Cloud API: set its PIN.
207
+ await crm.channels.setProp(channel.id, 'wa_pin_update', { body: { pin: '123456' } });
208
+
209
+ // A number coming off the WhatsApp Business app: already registered with Meta.
210
+ await crm.channels.setProp(channel.id, 'wa_biz_update');
211
+ ```
212
+
213
+ `channel.cloud.wa_biz_registration` says which — `pending` until the BSP
214
+ handshake has run. `channel.cloud.is_on_biz_app` is true for the second case.
215
+
216
+ | Status | Code | |
217
+ | --- | --- | --- |
218
+ | 404 | `not_found` | No such session, or it belongs to another account |
219
+ | 409 | `onboarding_already_completed` | A second call with the same token |
220
+ | 410 | `onboarding_expired` | The confirmation screen sat for more than an hour |
221
+ | 409 | `phone_number_in_use` | Somebody connected the number while the confirmation screen was open |
222
+
223
+ A refusal here **releases the session rather than consuming it**, so pressing the
224
+ button again is enough — the Meta dialog does not have to be run a second time.
225
+ Only a create that succeeds spends the token.
226
+
227
+ ---
228
+
229
+ ## `connect`
230
+
231
+ ```ts
232
+ // In the click handler for "Connect WhatsApp" — see the note below.
233
+ const candidate = await crm.channelOnboarding.connect({
234
+ onProgress: ({ phase, step }) => setStatus(phase === 'step' ? step : phase),
235
+ });
236
+
237
+ // Then show the card and the form, and call complete().
238
+ ```
239
+
240
+ `url()` → popup → `exchange()`, resolving with exactly what `exchange()` returns.
241
+ It creates nothing, so the person still confirms the number before it becomes a
242
+ channel.
243
+
244
+ **Call it straight from the click handler**, not after an `await` of your own. It
245
+ opens the popup before awaiting anything that would detach it from the gesture,
246
+ because a `window.open` the browser does not attribute to a click is blocked —
247
+ and the block is indistinguishable from the user having a popup blocker.
248
+
249
+ | Option | |
250
+ | --- | --- |
251
+ | `type`, `slug`, `redirectUri` | Passed through to `url()` |
252
+ | `onProgress` | `opened` → `step` (Meta's own step name) → `ids` / `code` |
253
+ | `timeoutMs` | Default 15 minutes. The wizard can include a business verification |
254
+ | `width`, `height`, `name` | The popup window |
255
+
256
+ Rejects with `EmbeddedSignupError`, whose `code` is one of:
257
+
258
+ | `code` | |
259
+ | --- | --- |
260
+ | `popup_blocked` | Allow popups and try again |
261
+ | `popup_closed` | They closed the window |
262
+ | `cancelled` | They backed out inside the wizard; `message` names the step |
263
+ | `signup_error` | Meta reported a problem; `message` is Meta's own text |
264
+ | `timeout` | Still open after `timeoutMs` |
265
+ | `unsupported_environment` | Not a browser — drive the three calls yourself |
266
+
267
+ Everything the service refused arrives as the usual `ApiError`, so handle both:
268
+
269
+ ```ts
270
+ try {
271
+ const candidate = await crm.channelOnboarding.connect();
272
+ } catch (err) {
273
+ if (err instanceof EmbeddedSignupError) {
274
+ if (err.code === 'cancelled') return; // not an error worth showing
275
+ return showNotice(err.message);
276
+ }
277
+ throw err; // a 402, a 409, ...
278
+ }
279
+ ```
280
+
281
+ ### Driving the dialog yourself
282
+
283
+ If you serve a page at the redirect, post the code back to the opener and
284
+ `openSignup` will use it instead of reading the popup's URL:
285
+
286
+ ```html
287
+ <!-- At your redirectUri -->
288
+ <script>
289
+ const params = new URLSearchParams(location.search);
290
+ window.opener?.postMessage(
291
+ { type: 'CRM_CHANNEL_ONBOARDING', code: params.get('code'), state: params.get('state') },
292
+ window.origin,
293
+ );
294
+ </script>
295
+ ```
296
+
297
+ Or skip the popup helper entirely: call `url()`, run `FB.login` with the
298
+ `config_id` from your own app configuration, and call `exchange()` with the
299
+ `state` you kept and the ids from Meta's callback.
300
+
301
+ ---
302
+
303
+ ## What the service is doing for you
304
+
305
+ Four checks that nothing downstream repeats:
306
+
307
+ 1. **The plan has room** — at all three steps, because the last unit can be spent
308
+ in another tab while somebody is in the wizard.
309
+ 2. **The number is not already connected** — across every account, for the
310
+ webhook reason above.
311
+ 3. **The token really covers the WABA** — both ids arrive in a request body, so
312
+ they are claims until the WABA's numbers are read with the minted token.
313
+
314
+ And two things it deliberately leaves alone:
315
+
316
+ - **The webhook subscription.** Meta is pointed at our listener at another level,
317
+ so onboarding neither registers it nor refuses a channel over it. Check it with
318
+ `channels.getProp(id, 'webhook_status')` and re-point it with
319
+ `channels.setProp(id, 'webhook_listener_update')` if it is ever not in place —
320
+ a channel whose WABA is not subscribed sends perfectly well and reports nothing
321
+ back, which is invisible until somebody replies.
322
+ - **The credit-line handshake** with the BSP. That runs on the first
323
+ `wa_pin_update` or `wa_biz_update`, where it was already implemented and where
324
+ it is idempotent.
@@ -21,6 +21,28 @@ channel is a `404` rather than a match.
21
21
  | [`delete`](#delete) | `DELETE /v1/channels/:channelId/templates/:id` | `channels:write` |
22
22
  | [`sync`](#sync) | `POST /v1/channels/:channelId/templates/sync` | `channels:write` |
23
23
 
24
+ **Permissions** — the feature is `CRM.TEMPLATE`, flat and with no plan option of
25
+ its own. A team member needs the key; an owner does not.
26
+
27
+ | Action | Key |
28
+ | --- | --- |
29
+ | `list` | `CRM.TEMPLATE.LIST` |
30
+ | `get` | `CRM.TEMPLATE.READ` |
31
+ | `create` | `CRM.TEMPLATE.CREATE` |
32
+ | `update`, `sync` | `CRM.TEMPLATE.UPDATE` |
33
+ | `delete` | `CRM.TEMPLATE.DELETE` |
34
+
35
+ `sync` pulls the provider's templates over the stored ones, which is a write to
36
+ every template on the channel — hence `UPDATE`.
37
+
38
+ The **channel** these hang off is gated separately, per type
39
+ (`CRM.CHANNEL.WHATSAPP`, `CRM.CHANNEL.SMS`, `CRM.CHANNEL.RCS`), and that gate is
40
+ not yet applied: the type is only knowable from the channel row, and on
41
+ `/channels/:id/:prop` the verb depends on which prop is named — so both need the
42
+ handler rather than the route. Until it lands, a member holding
43
+ `CRM.TEMPLATE.LIST` can read templates on any channel the account owns.
44
+
45
+
24
46
  ## The template object
25
47
 
26
48
  ```ts
@@ -13,6 +13,8 @@ through this API. To send a user to the top-up page, read
13
13
  | --- | --- | --- |
14
14
  | [`list`](#list) | `GET /v1/channels/:channelId/wallet` | `channels:read` |
15
15
 
16
+ **Permissions** — `CRM.CHANNEL.USAGE.READ`, shared with the conversation counts.
17
+
16
18
  ## The wallet log object
17
19
 
18
20
  ```ts
@@ -20,6 +20,12 @@ changes from the audience module.
20
20
  | [`update`](#update) | `PATCH /v1/channels/:channelId/webhooks/:id` | `channels:write` |
21
21
  | [`delete`](#delete) | `DELETE /v1/channels/:channelId/webhooks/:id` | `channels:write` |
22
22
 
23
+ **Permissions** — `CRM.CHANNEL.WEBHOOK`: `LIST`, `READ`, `CREATE`, `UPDATE`,
24
+ `DELETE`. The two channel props that read and re-point the provider-side
25
+ callback (`webhook_status`, `webhook_listener_update`) belong to this feature
26
+ too, not to the channel: re-pointing a listener diverts every inbound message on
27
+ that channel.
28
+
23
29
  ## The webhook object
24
30
 
25
31
  ```ts
@@ -26,6 +26,24 @@ connections it holds to customer clusters cannot crowd out anything but itself.
26
26
  | [`dataStoreCollections`](#collections) | `…/:store/collections` | `datastores:read` / `datastores:write` |
27
27
  | [`dataStoreRecords`](#records) | `…/:store/collections/:collection/records` | `datastore-records:read` / `datastore-records:write` |
28
28
 
29
+ **Permissions** — three features, one per level:
30
+
31
+ | | Keys |
32
+ | --- | --- |
33
+ | stores | `CRM.DATASTORE`: `LIST`, `READ`, `CREATE`, `UPDATE`, `DELETE`, **`TEST`** |
34
+ | collections | `CRM.DATASTORE.COLLECTION`: `LIST`, `READ`, `CREATE`, `UPDATE`, `DELETE` |
35
+ | records | `CRM.DATASTORE.RECORD`: `LIST`, `READ`, `CREATE`, `UPDATE`, `DELETE` |
36
+
37
+ `TEST` is a verb of its own because testing a connection opens an outbound
38
+ connection to the customer's database, which is more than reading the row that
39
+ describes it. `READ` on a store exposes the connection target; the credential is
40
+ never returned.
41
+
42
+ On records, `search` is `LIST` (a read with a body), and the bulk endpoints are
43
+ the verb they perform — `bulk-update` is `UPDATE`, `bulk-delete` is `DELETE`.
44
+ `CRM.DATASTORE.RECORD` is the most consequential key here: it reads and writes
45
+ rows in the customer's own database.
46
+
29
47
  ## The model
30
48
 
31
49
  Three things, nested: