@xema/omni-protocol 0.1.98 → 0.1.100

package/dist/testing.js

@@ -14,9 +14,8 @@ const STATE_SUBJECTS = [
     "task.history",
     "task.onCall",
     "task.leadAssist",
-    "task.assisting",
-    "task.listening",
-    "task.media",
+    "task.takenOver",
+    "task.audio",
     "task.acceptance",
     "task.outcomes",
     "task.destinations",
@@ -26,16 +25,18 @@ const STATE_SUBJECTS = [
     "break.forced",
     "team.members",
     "team.requests",
+    "team.tasks",
+    "team.listening",
     "contacts",
-    "scheduledActivities",
+    "calendar",
     "team.policies",
 ];
 // Pinned to the event union the way validation pins its closed sets: a type added to
 // `ProviderEvent` without a row here, or a row it lacks, is a compile error.
 const EVENT_TYPES = {
     snapshot: true, "transport-status": true, "break-state": true, "task-offered": true, "task-updated": true,
-    "task-media-started": true, "task-media-ended": true, "task-ended": true, "dial-outcome": true, announcement: true, "queue-summary": true, diagnostic: true,
-    "team-updated": true, "contacts-updated": true, "calendar-updated": true,
+    "task-audio-started": true, "task-audio-ended": true, "task-ended": true, "dial-outcome": true, announcement: true, "queue-summary": true, diagnostic: true,
+    "team-updated": true, "team-audio-started": true, "team-audio-ended": true, "contacts-updated": true, "calendar-updated": true,
 };
 const CONTRACT_SUBJECTS = [
     ...STATE_SUBJECTS,
@@ -59,12 +60,10 @@ function observeTask(value, seen) {
         seen.add("task.onCall");
     if (value.leadAssist !== undefined)
         seen.add("task.leadAssist");
-    if (value.assisting !== undefined)
-        seen.add("task.assisting");
-    if (value.listening !== undefined)
-        seen.add("task.listening");
-    if (value.media !== undefined)
-        seen.add("task.media");
+    if (value.takenOver !== undefined)
+        seen.add("task.takenOver");
+    if (value.audio !== undefined)
+        seen.add("task.audio");
     if (value.acceptance !== undefined)
         seen.add("task.acceptance");
     const capabilities = isRecord(value.capabilities) ? value.capabilities : {};
@@ -95,6 +94,15 @@ function observeTeam(value, seen) {
         seen.add("team.members");
     if (some(value.requests))
         seen.add("team.requests");
+    if (Array.isArray(value.members))
+        for (const member of value.members) {
+            if (!isRecord(member))
+                continue;
+            if (some(member.tasks))
+                seen.add("team.tasks");
+            if (member.listening !== undefined)
+                seen.add("team.listening");
+        }
     if (isRecord(value.policies) && Object.keys(value.policies).length > 0)
         seen.add("team.policies");
 }
@@ -107,8 +115,8 @@ function observeSnapshot(value, seen) {
     observeTeam(value.team, seen);
     if (some(value.contacts))
         seen.add("contacts");
-    if (some(value.scheduledActivities))
-        seen.add("scheduledActivities");
+    if (some(value.calendar))
+        seen.add("calendar");
 }
 function observeEvent(envelope, seen) {
     const event = isRecord(envelope) ? envelope.event : undefined;
@@ -135,8 +143,8 @@ function observeEvent(envelope, seen) {
                 seen.add("contacts");
             break;
         case "calendar-updated":
-            if (some(event.scheduledActivities))
-                seen.add("scheduledActivities");
+            if (some(event.calendar))
+                seen.add("calendar");
             break;
         default: break;
     }
@@ -229,14 +237,8 @@ export async function exerciseAdapter(adapter, context, options = {}) {
                     requireMethod(on, method, "the login declares capabilities.breaks");
                 }
             }
-            if (capabilities.team?.breakControl === true)
-                requireMethod(on, "executeTeamBreak", "the login declares capabilities.team.breakControl");
-            if (capabilities.team?.leadAssistControl === true)
-                requireMethod(on, "executeTeamLeadAssist", "the login declares capabilities.team.leadAssistControl");
-            if (capabilities.team?.listeningControl !== undefined)
-                requireMethod(on, "executeTeamListen", "the login declares capabilities.team.listeningControl");
-            if (capabilities.team?.policyControl === true)
-                requireMethod(on, "executeTeamPolicy", "the login declares capabilities.team.policyControl");
+            if (capabilities.lead === true)
+                requireMethod(on, "executeTeam", "the login declares capabilities.lead");
             if (some(capabilities.preferences))
                 requireMethod(on, "setPreference", "the login declares capabilities.preferences");
         };
@@ -314,7 +316,7 @@ export async function exerciseAdapter(adapter, context, options = {}) {
                 requireMethod(on, "dial", "the manifest declares dial");
             // On a softphone the call's audio lands in Omni, so the adapter has to open it; on a desk phone the host opens nothing.
             if (softphone)
-                requireMethod(on, "openMedia", "the login is on a softphone");
+                requireMethod(on, "openAudio", "the login is on a softphone");
             // The microphone is the host's, so on a softphone every call can be muted by it, and the
             // record of that leg is the provider's to take; on a desk phone the host holds no microphone.
             if (softphone)
@@ -353,7 +355,7 @@ export async function exerciseAdapter(adapter, context, options = {}) {
                 violations.push({ rule: "diagnostic.raised", path: "event.diagnostic",
                     message: `the provider reported a diagnostic: expected ${String(envelope.event.expected)}; observed ${String(envelope.event.observed)}` });
             }
-            violations.push(...undeterminedTasks(eventTasks(envelope), "event"));
+            violations.push(...notYetReadTasks(eventTasks(envelope), "event"));
             lockedPartySeen ||= eventTasks(envelope).some(locksParty);
             if (eventNamesUsers(envelope))
                 requireMethod(live, "getUserDetails", "an event publishes a UserId");
@@ -455,7 +457,7 @@ export async function exerciseAdapter(adapter, context, options = {}) {
             if (broken.length > 0)
                 tellRefused({ artefact: "snapshot", violations: broken });
             const tasks = isRecord(read) && Array.isArray(read.tasks) ? read.tasks : [];
-            violations.push(...undeterminedTasks(tasks, `${path}.tasks`));
+            violations.push(...notYetReadTasks(tasks, `${path}.tasks`));
             lockedPartySeen ||= tasks.some(locksParty);
             if (publishesUserIds(read)) {
                 requireMethod(source, "getUserDetails", "the snapshot publishes a UserId");
@@ -671,11 +673,28 @@ function userIdsIn(snapshot) {
                     add(entry.userId);
         if (isRecord(t.leadAssist))
             add(t.leadAssist.leadId);
-        if (isRecord(t.assisting))
-            add(t.assisting.memberId);
-        if (isRecord(t.listening)) {
-            add(t.listening.memberId);
-            add(t.listening.agentId);
+        if (isRecord(t.takenOver))
+            add(t.takenOver.memberId);
+    }
+    if (isRecord(team)) {
+        for (const member of Array.isArray(team.members) ? team.members : []) {
+            if (!isRecord(member) || !Array.isArray(member.tasks))
+                continue;
+            for (const task of member.tasks) {
+                const t = task;
+                if (isRecord(t.history) && Array.isArray(t.history.steps))
+                    for (const step of t.history.steps)
+                        if (isRecord(step))
+                            add(step.by);
+                if (Array.isArray(t.onCall))
+                    for (const entry of t.onCall)
+                        if (isRecord(entry))
+                            add(entry.userId);
+                if (isRecord(t.leadAssist))
+                    add(t.leadAssist.leadId);
+                if (isRecord(t.takenOver))
+                    add(t.takenOver.memberId);
+            }
         }
     }
     return [...ids];
@@ -683,8 +702,7 @@ function userIdsIn(snapshot) {
 const teamNamesUsers = (team) => isRecord(team) && (some(team.members) || some(team.requests));
 const taskNamesUsers = (task) => isRecord(task) && ((isRecord(task.history) && Array.isArray(task.history.steps) && task.history.steps.some(step => isRecord(step) && step.by !== undefined)) ||
     (isRecord(task.leadAssist) && task.leadAssist.leadId !== undefined) ||
-    isRecord(task.assisting) ||
-    isRecord(task.listening));
+    isRecord(task.takenOver));
 /** Whether an event publishes a `UserId`, on a team member list, a task, or the snapshot a reconnect carries. */
 function eventNamesUsers(envelope) {
     const event = isRecord(envelope) ? envelope.event : undefined;
@@ -779,13 +797,13 @@ function eventTasks(envelope) {
     return [];
 }
 /**
- * A task published under `undetermined` terms is a fact to a host and a failure to a conformance
+ * A task published under `not-yet-read` terms is a fact to a host and a failure to a conformance
  * run, as a diagnostic is: the platform under test could not say what it permits, and a green
  * result must not paper over it.
  */
-function undeterminedTasks(tasks, path) {
-    return tasks.flatMap((task, index) => isRecord(task) && task.capabilitySource === "undetermined"
-        ? [{ rule: "capabilitySource.undetermined", path: `${path}[${index}].capabilitySource`,
+function notYetReadTasks(tasks, path) {
+    return tasks.flatMap((task, index) => isRecord(task) && task.capabilitySource === "not-yet-read"
+        ? [{ rule: "capabilitySource.notYetRead", path: `${path}[${index}].capabilitySource`,
                 message: `task ${String(task.assignmentId)} was published under terms the provider could not determine` }]
         : []);
 }
@@ -815,11 +833,7 @@ export function assertCapabilityWithdrawal(states, snapshot, manifest) {
     const before = first.capabilities;
     const after = last.capabilities;
     const withdrawn = (before.breaks === true && after.breaks !== true) ||
-        (before.team !== undefined && after.team === undefined) ||
-        (before.team?.breakControl === true && after.team?.breakControl !== true) ||
-        (before.team?.leadAssistControl === true && after.team?.leadAssistControl !== true) ||
-        (before.team?.listeningControl !== undefined && after.team?.listeningControl === undefined) ||
-        (before.team?.policyControl === true && after.team?.policyControl !== true) ||
+        (before.lead === true && after.lead !== true) ||
         (before.preferences ?? []).some(was => !(after.preferences ?? []).some(now => now.id === was.id));
     if (!withdrawn) {
         throw new Error("Capability withdrawal must end with at least one capability the first login declared withdrawn");
@@ -960,12 +974,12 @@ export function assertDeniedAndRetriedBreak(approvals) {
 // ---------------------------------------------------------------------------
 // The task stream. Each event is validated on its own; what one event may say about a task
 // depends on what was said before, and only something that watched the whole stream can hold a
-// provider to it. A task is never its audio: media arrives on the provider's word, ends only
-// where it arrived and on work that has begun, and what follows the media ending is the work
+// provider to it. A task is never its audio: audio arrives on the provider's word, ends only
+// where it arrived and on work that has begun, and what follows the audio ending is the work
 // completing or ending, never a phase the audio decided.
 // ---------------------------------------------------------------------------
 const WORK_BEGUN = new Set(["in-progress", "paused", "completing"]);
-/** Where audio can arrive: a task at work. A completing task's call is over; a connect-back returns it to in-progress before any media. */
+/** Where audio can arrive: a task at work. A completing task's call is over; a connect-back returns it to in-progress before any audio. */
 const AT_WORK = new Set(["in-progress", "paused"]);
 /** What a stream has said about the tasks it carries, and the rules across events. */
 const TASK_PHASES_ORDERED = ["pending", "confirmed", "preview", "in-progress", "paused", "completing"];
@@ -984,7 +998,7 @@ const REACHABLE_PHASES = {
  */
 export const SUPERSEDED_BY_A_SNAPSHOT = new Set([
     "snapshot", "transport-status", "break-state", "task-offered", "task-updated", "task-ended",
-    "task-media-started", "task-media-ended", "team-updated", "contacts-updated", "calendar-updated",
+    "task-audio-started", "task-audio-ended", "team-updated", "contacts-updated", "calendar-updated",
 ]);
 export class TaskStream {
     tasks = new Map();
@@ -1060,7 +1074,7 @@ export class TaskStream {
         return [...was].filter(key => !now.has(key));
     }
     static stated(task) {
-        const media = isRecord(task) && (task.media === "started" || task.media === "ended") ? task.media : "none";
+        const audio = isRecord(task) && (task.audio === "started" || task.audio === "ended") ? task.audio : "none";
         // The stage of every dialled entry the room names by its dial, so an update can be held to the
         // outcome that moves it.
         const stages = new Map();
@@ -1071,23 +1085,23 @@ export class TaskStream {
             }
         }
         const partyRingingBeforeWork = isRecord(task) && Array.isArray(task.onCall)
-            && task.onCall.some(entry => isRecord(entry) && entry.role === "party" && entry.stage === "ringing" && (typeof entry.dialId === "string" || (task.phase === "preview" && task.atDeadline === "calls" && entry.dialId === undefined)));
+            && task.onCall.some(entry => isRecord(entry) && entry.role === "party" && entry.stage === "ringing" && (typeof entry.dialId === "string" || (task.phase === "preview" && task.atDeadline === "provider-dials" && entry.dialId === undefined)));
         return { partyRingingBeforeWork, channel: String(isRecord(task) ? task.channel : undefined), completionMode: String(isRecord(task) ? task.completionMode : undefined),
             wrapAllowance: isRecord(task) && typeof task.wrapAllowance === "number" ? task.wrapAllowance : undefined,
-            phase: String(isRecord(task) ? task.phase : undefined), media, source: String(isRecord(task) ? task.capabilitySource : undefined), stages, record: TaskStream.record(task), assignment: String(isRecord(task) ? task.assignmentId : undefined) };
+            phase: String(isRecord(task) ? task.phase : undefined), audio, source: String(isRecord(task) ? task.capabilitySource : undefined), stages, record: TaskStream.record(task), assignment: String(isRecord(task) ? task.assignmentId : undefined) };
     }
     /**
      * Takes a resync snapshot -- a `snapshot` event, or the read a reloaded client makes -- as the
      * state now, and first holds it to what the stream knew. A snapshot replaces state; it does not
      * get to forget it. A task it carries that the stream already held may not go backwards, lose an
-     * entry of its record, return to undetermined terms, or be at work without the audio the stream
-     * held up: media ends on task-media-ended and the call moves on, so a task still in-progress or
-     * paused without its media is a snapshot that lost state, not a call that ended.
+     * entry of its record, return to not-yet-read terms, or be at work without the audio the stream
+     * held up: audio ends on task-audio-ended and the call moves on, so a task still in-progress or
+     * paused without its audio is a snapshot that lost state, not a call that ended.
      */
     resync(snapshot, at) {
         const found = [];
         const refuse = (rule, where, message) => found.push({ rule, path: where, message });
-        ruleEvaluated("stream.snapshot.capabilitySource", "stream.snapshot.history", "stream.snapshot.phase", "stream.snapshot.media");
+        ruleEvaluated("stream.snapshot.capabilitySource", "stream.snapshot.history", "stream.snapshot.phase", "stream.snapshot.audio");
         if (isRecord(snapshot) && Array.isArray(snapshot.tasks)) {
             snapshot.tasks.forEach((task, index) => {
                 if (!isRecord(task) || typeof task.assignmentId !== "string")
@@ -1095,8 +1109,8 @@ export class TaskStream {
                 const was = this.tasks.get(task.assignmentId);
                 if (was === undefined)
                     return;
-                if ((was.source === "queue" || was.source === "ungoverned") && task.capabilitySource === "undetermined") {
-                    refuse("stream.snapshot.capabilitySource", `${at}.tasks[${index}].capabilitySource`, `${task.assignmentId} was published under ${was.source} terms and the snapshot says undetermined: terms once read stay read`);
+                if ((was.source === "queue" || was.source === "nobody") && task.capabilitySource === "not-yet-read") {
+                    refuse("stream.snapshot.capabilitySource", `${at}.tasks[${index}].capabilitySource`, `${task.assignmentId} was published under ${was.source} terms and the snapshot says not-yet-read: terms once read stay read`);
                 }
                 // A record once read is not unread: a resync restates it whole, or with more, never with less.
                 const lost = TaskStream.lost(was.record, TaskStream.record(task));
@@ -1111,8 +1125,8 @@ export class TaskStream {
                         refuse("stream.snapshot.phase", `${at}.tasks[${index}].phase`, `${task.assignmentId} was ${was.phase} and the snapshot says ${to}: a task does not go backwards, on an update or on a resync`);
                     }
                 }
-                if (was.media === "started" && (to === "in-progress" || to === "paused") && task.media !== "started") {
-                    refuse("stream.snapshot.media", `${at}.tasks[${index}].media`, `${task.assignmentId}'s audio was up and the snapshot carries it ${to} without it: media ends on task-media-ended and the call moves on, so a snapshot that forgets the audio lost state`);
+                if (was.audio === "started" && (to === "in-progress" || to === "paused") && task.audio !== "started") {
+                    refuse("stream.snapshot.audio", `${at}.tasks[${index}].audio`, `${task.assignmentId}'s audio was up and the snapshot carries it ${to} without it: audio ends on task-audio-ended and the call moves on, so a snapshot that forgets the audio lost state`);
                 }
             });
         }
@@ -1170,12 +1184,12 @@ export class TaskStream {
                     break;
                 }
                 // The rules about a known task are evaluated only once there is one.
-                ruleEvaluated("stream.taskUpdated.capabilitySource", "stream.taskUpdated.phase", "stream.taskUpdated.mediaOpen", "stream.taskUpdated.history", "stream.taskMediaEnded.follow", "stream.taskUpdated.media", "stream.taskUpdated.stage", "stream.taskUpdated.stage.lingering");
+                ruleEvaluated("stream.taskUpdated.capabilitySource", "stream.taskUpdated.phase", "stream.taskUpdated.audioOpen", "stream.taskUpdated.history", "stream.taskAudioEnded.follow", "stream.taskUpdated.audio", "stream.taskUpdated.stage", "stream.taskUpdated.stage.lingering");
                 // Terms once read stay read. A re-read that fails is not a new fact about the task, so the
-                // last statement stands and the failure is a diagnostic; undetermined is a place a task
+                // last statement stands and the failure is a diagnostic; not-yet-read is a place a task
                 // starts from, never one it returns to.
-                if ((known.source === "queue" || known.source === "ungoverned") && isRecord(event.task) && event.task.capabilitySource === "undetermined") {
-                    refuse("stream.taskUpdated.capabilitySource", `${at}.task.capabilitySource`, `${id} was published under ${known.source} terms and now says undetermined: terms once read stay read, and a re-read that fails is a diagnostic, not a republish`);
+                if ((known.source === "queue" || known.source === "nobody") && isRecord(event.task) && event.task.capabilitySource === "not-yet-read") {
+                    refuse("stream.taskUpdated.capabilitySource", `${at}.task.capabilitySource`, `${id} was published under ${known.source} terms and now says not-yet-read: terms once read stay read, and a re-read that fails is a diagnostic, not a republish`);
                 }
                 // A task does not go backwards. The stream sees publications, not transitions, and a task may
                 // pass through a phase between two, so what is refused is a phase unreachable from the last
@@ -1200,29 +1214,29 @@ export class TaskStream {
                         refuse("stream.taskUpdated.history", `${at}.task.history`, `${id}'s record lost ${lost.join(", ")} on the update: an entry read by the host stays in the record until the task ends`);
                     }
                 }
-                // A task completes after its media ends, never around it: an update that moves a task to
+                // A task completes after its audio ends, never around it: an update that moves a task to
                 // completing while the stream holds its audio as started is a call whose audio never ended,
                 // whoever caused the ending -- the drive's end-call, a transfer, the provider's own hand.
                 {
                     const to = isRecord(event.task) ? String(event.task.phase) : "";
-                    if (to === "completing" && known.media === "started" && known.phase !== "completing") {
-                        refuse("stream.taskUpdated.mediaOpen", `${at}.task.phase`, `${id} moves to completing with its media still started: the audio ends first, on task-media-ended, and a wrap-up with the call still up is audio that never ended`);
+                    if (to === "completing" && known.audio === "started" && known.phase !== "completing") {
+                        refuse("stream.taskUpdated.audioOpen", `${at}.task.phase`, `${id} moves to completing with its audio still started: the audio ends first, on task-audio-ended, and a wrap-up with the call still up is audio that never ended`);
                     }
                 }
                 // The connect-back that brings a completing task back is the one exception here too.
-                if (known.media === "ended") {
+                if (known.audio === "ended") {
                     const phase = isRecord(event.task) ? String(event.task.phase) : "";
                     if (phase !== "completing" && !(known.phase === "completing" && this.partyDialled(event.task))) {
-                        refuse("stream.taskMediaEnded.follow", `${at}.task.phase`, `after its media ended, ${id} completes or ends; ${phase} is a phase the audio does not decide`);
+                        refuse("stream.taskAudioEnded.follow", `${at}.task.phase`, `after its audio ended, ${id} completes or ends; ${phase} is a phase the audio does not decide`);
                     }
                 }
-                // A task replaces the task, and an update re-states media without moving it: the
-                // transitions belong to task-media-started and task-media-ended. Releasing ended is the
+                // A task replaces the task, and an update re-states audio without moving it: the
+                // transitions belong to task-audio-started and task-audio-ended. Releasing ended is the
                 // one move an update may make, since wrapped audio has nothing left to end.
                 {
                     const next = TaskStream.stated(event.task);
-                    if (known.media !== next.media && !(known.media === "ended" && next.media === "none")) {
-                        refuse("stream.taskUpdated.media", `${at}.task.media`, `a task-updated re-states media, it does not move it: ${id} held ${known.media} and the update says ${next.media}; audio arrives on task-media-started and ends on task-media-ended`);
+                    if (known.audio !== next.audio && !(known.audio === "ended" && next.audio === "none")) {
+                        refuse("stream.taskUpdated.audio", `${at}.task.audio`, `a task-updated re-states audio, it does not move it: ${id} held ${known.audio} and the update says ${next.audio}; audio arrives on task-audio-started and ends on task-audio-ended`);
                     }
                     // The same pairing for a dialled entry: the dial-outcome is the transition, the stage is
                     // the state, and the outcome comes first. An update that joins an entry on its own is
@@ -1241,30 +1255,30 @@ export class TaskStream {
                 }
                 this.noteDials(event.task);
                 break;
-            case "task-media-started":
-                ruleEvaluated("stream.taskMediaStarted.beforeWork", "stream.taskMediaStarted.duplicate", "stream.taskMedia.channel", "stream.assignment.ended", "stream.assignment.unknown");
+            case "task-audio-started":
+                ruleEvaluated("stream.taskAudioStarted.beforeWork", "stream.taskAudioStarted.duplicate", "stream.taskAudio.channel", "stream.assignment.ended", "stream.assignment.unknown");
                 if (id === undefined)
                     break;
                 if (known === undefined) {
                     this.notOpen(event, id, at, refuse);
                     break;
                 }
-                // Ring-back is audio: a task whose party the host is dialling has media from dialling on,
+                // Ring-back is audio: a task whose party the host is dialling has audio from dialling on,
                 // whatever its phase; every other task not at work has none.
                 if (known.channel !== "voice") {
-                    refuse("stream.taskMedia.channel", `${at}.type`, "only a voice task has media transitions");
+                    refuse("stream.taskAudio.channel", `${at}.type`, "only a voice task has audio transitions");
                     break;
                 }
                 if (!AT_WORK.has(known.phase) && !known.partyRingingBeforeWork) {
-                    refuse("stream.taskMediaStarted.beforeWork", `${at}.assignmentId`, `media cannot arrive on ${id} while it is ${known.phase}: a task is never its audio, and its work has not begun`);
+                    refuse("stream.taskAudioStarted.beforeWork", `${at}.assignmentId`, `audio cannot arrive on ${id} while it is ${known.phase}: a task is never its audio, and its work has not begun`);
                 }
-                if (known.media === "started") {
-                    refuse("stream.taskMediaStarted.duplicate", `${at}.assignmentId`, `media already started on ${id}; started and ended alternate`);
+                if (known.audio === "started") {
+                    refuse("stream.taskAudioStarted.duplicate", `${at}.assignmentId`, `audio already started on ${id}; started and ended alternate`);
                 }
-                known.media = "started";
+                known.audio = "started";
                 break;
-            case "task-media-ended":
-                ruleEvaluated("stream.taskMediaEnded.beforeWork", "stream.taskMediaEnded.silent", "stream.taskMedia.channel", "stream.assignment.ended", "stream.assignment.unknown");
+            case "task-audio-ended":
+                ruleEvaluated("stream.taskAudioEnded.beforeWork", "stream.taskAudioEnded.silent", "stream.taskAudio.channel", "stream.assignment.ended", "stream.assignment.unknown");
                 if (id === undefined)
                     break;
                 if (known === undefined) {
@@ -1272,16 +1286,16 @@ export class TaskStream {
                     break;
                 }
                 if (known.channel !== "voice") {
-                    refuse("stream.taskMedia.channel", `${at}.type`, "only a voice task has media transitions");
+                    refuse("stream.taskAudio.channel", `${at}.type`, "only a voice task has audio transitions");
                     break;
                 }
                 if (!WORK_BEGUN.has(known.phase) && !known.partyRingingBeforeWork) {
-                    refuse("stream.taskMediaEnded.beforeWork", `${at}.assignmentId`, `media cannot end on ${id} while it is ${known.phase}: a task is never its audio, and its work has not begun`);
+                    refuse("stream.taskAudioEnded.beforeWork", `${at}.assignmentId`, `audio cannot end on ${id} while it is ${known.phase}: a task is never its audio, and its work has not begun`);
                 }
-                if (known.media !== "started") {
-                    refuse("stream.taskMediaEnded.silent", `${at}.assignmentId`, `media cannot end on ${id} where none arrived: audio attaches on task-media-started, or on a task carried with media started`);
+                if (known.audio !== "started") {
+                    refuse("stream.taskAudioEnded.silent", `${at}.assignmentId`, `audio cannot end on ${id} where none arrived: audio attaches on task-audio-started, or on a task carried with audio started`);
                 }
-                known.media = "ended";
+                known.audio = "ended";
                 break;
             case "task-ended":
                 ruleEvaluated("stream.assignment.ended", "stream.assignment.unknown");
@@ -1293,12 +1307,12 @@ export class TaskStream {
                 }
                 // A voice task ends after its audio ends, never around it, whatever the outcome: a take-over
                 // and a lead leaving included. An ending with the audio still up leaves the host holding an
-                // open media session and an open leg on a task that no longer exists.
-                ruleEvaluated("stream.taskEnded.mediaOpen");
-                if (known.media === "started") {
-                    refuse("stream.taskEnded.mediaOpen", `${at}.assignmentId`, `${id} ended with its media still started: the audio ends first, on task-media-ended, whatever the outcome`);
+                // open audio session and an open leg on a task that no longer exists.
+                ruleEvaluated("stream.taskEnded.audioOpen");
+                if (known.audio === "started") {
+                    refuse("stream.taskEnded.audioOpen", `${at}.assignmentId`, `${id} ended with its audio still started: the audio ends first, on task-audio-ended, whatever the outcome`);
                 }
-                // Off voice there is no media event, so the update that moves a task to completing is the
+                // Off voice there is no audio event, so the update that moves a task to completing is the
                 // provider's word that interaction ended and the moment the wrap allowance starts. A provider
                 // that completes the task itself with an allowance to run has to have started the clock:
                 // completed from in-progress, the allowance it stated was never given.
@@ -1371,7 +1385,7 @@ async function driveOneCall(drive) {
         };
         drive.waiters.add(waiter);
     });
-    // The call's media session, opened on the first client and opened again on a reloaded second.
+    // The call's audio session, opened on the first client and opened again on a reloaded second.
     let session;
     const recordSurvivesReload = async (at) => {
         // Each reload rule is marked where it is decided, never up front: a rebuild that throws has looked at nothing else.
@@ -1449,28 +1463,28 @@ async function driveOneCall(drive) {
             else if (leg.mutedBy !== "host") {
                 refuse("drive.reload.history", "drive.reload.history", `the reloaded record's muted leg at ${at} says mutedBy ${String(leg.mutedBy)}; the host reported host`);
             }
-            // The drive goes on with the task as the reloaded client holds it. The first client's media
-            // session died with it: a host opens media on a task arriving with media started on a
+            // The drive goes on with the task as the reloaded client holds it. The first client's audio
+            // session died with it: a host opens audio on a task arriving with audio started on a
             // snapshot, so the drive opens it again on the second and holds the answer as it held the first.
             task = carried;
-            if (drive.softphone && carried.media === "started") {
+            if (drive.softphone && carried.audio === "started") {
                 if (session !== undefined && typeof session.close === "function") {
                     try {
                         session.close();
                     }
                     catch {
-                        refuse("drive.openMedia.close", "drive.openMedia", "the first client's media session threw on close");
+                        refuse("drive.openAudio.close", "drive.openAudio", "the first client's audio session threw on close");
                     }
                 }
                 session = undefined;
-                ruleEvaluated("drive.reload.openMedia");
-                const reopened = await second.openMedia?.({ assignmentId: taskId, localAudio: drive.localAudio });
-                const malformed = validateResult(reopened, "openMedia", "drive.reload.openMedia");
+                ruleEvaluated("drive.reload.openAudio");
+                const reopened = await second.openAudio?.({ assignmentId: taskId, localAudio: drive.localAudio });
+                const malformed = validateResult(reopened, "openAudio", "drive.reload.openAudio");
                 found.push(...malformed);
                 if (malformed.length === 0 && isRecord(reopened) && reopened.status === "opened")
-                    session = reopened.session;
+                    session = reopened.audio;
                 else if (malformed.length === 0)
-                    refuse("drive.reload.openMedia", "drive.reload.openMedia", `a second adapter built from the same login could not open the audio of ${taskId}, which its own snapshot carries with media started`);
+                    refuse("drive.reload.openAudio", "drive.reload.openAudio", `a second adapter built from the same login could not open the audio of ${taskId}, which its own snapshot carries with audio started`);
             }
         }
         catch (error) {
@@ -1567,9 +1581,9 @@ async function driveOneCall(drive) {
         const declared = capabilities[name];
         return declared !== undefined && !(isRecord(declared) && declared.lockedBy !== undefined);
     };
-    // Media may arrive any time after the accept, before or after the task's own update says
+    // Audio may arrive any time after the accept, before or after the task's own update says
     // in-progress: the event is the provider's word that the audio should attach, never a reply to
-    // openMedia, so the drive looks for it from the accept rather than from the last update it read.
+    // openAudio, so the drive looks for it from the accept rather than from the last update it read.
     const acceptedAt = drive.events.length;
     // 1. Accept the offer, if it is one.
     if (latestTask().phase === "pending") {
@@ -1582,7 +1596,7 @@ async function driveOneCall(drive) {
     if (latestTask().phase === "preview") {
         const dialId = `drive-${taskId}`;
         drive.stream.dialled(dialId);
-        if (await send({ type: "call", dialId }, dialId) === undefined)
+        if (await send({ type: "dial", dialId }, dialId) === undefined)
             return found;
         if (await updated(t => t.phase === "in-progress" || t.phase === "completing", "the task leaving preview after Call") === undefined)
             return found;
@@ -1612,22 +1626,22 @@ async function driveOneCall(drive) {
     }
     // 3. On a softphone, the audio arrives and the host opens it.
     if (drive.softphone && latestTask().phase === "in-progress") {
-        if (latestTask().media !== "started") {
-            const started = await waitFor("task-media-started for the driven task", envelope => {
+        if (latestTask().audio !== "started") {
+            const started = await waitFor("task-audio-started for the driven task", envelope => {
                 const event = envelope.event;
-                return event.type === "task-media-started" && event.assignmentId === taskId ? event : undefined;
+                return event.type === "task-audio-started" && event.assignmentId === taskId ? event : undefined;
             }, acceptedAt);
             if (started === undefined)
                 return found;
             cursor = Math.max(cursor, started.at);
         }
-        const opened = await drive.connection.openMedia?.({ assignmentId: taskId, localAudio: drive.localAudio });
-        const malformed = validateResult(opened, "openMedia", "drive.openMedia");
+        const opened = await drive.connection.openAudio?.({ assignmentId: taskId, localAudio: drive.localAudio });
+        const malformed = validateResult(opened, "openAudio", "drive.openAudio");
         found.push(...malformed);
         if (malformed.length === 0 && isRecord(opened) && opened.status === "opened")
-            session = opened.session;
+            session = opened.audio;
         else if (malformed.length === 0 && isRecord(opened))
-            refuse("drive.openMedia.unavailable", "drive.openMedia", "a softphone login's adapter could not open the call's audio");
+            refuse("drive.openAudio.unavailable", "drive.openAudio", "a softphone login's adapter could not open the call's audio");
     }
     // 3b. The microphone is the host's. With the audio open, the drive mutes it for a moment and
     // reports the leg the provider's record would otherwise miss -- begun, then ended -- and
@@ -1679,7 +1693,7 @@ async function driveOneCall(drive) {
             session.setMuted(muted);
         }
         catch {
-            refuse("drive.openMedia.setMuted", "drive.openMedia", `the media session threw on setMuted(${String(muted)})`);
+            refuse("drive.openAudio.setMuted", "drive.openAudio", `the audio session threw on setMuted(${String(muted)})`);
         }
     };
     if (canRecordMute) {
@@ -1713,10 +1727,10 @@ async function driveOneCall(drive) {
         }
     }
     // 5. End the call, where the agent may -- with the microphone muted, as agents do. The leg left
-    // open at media end is the provider's to close, since the provider knows the instant the media
+    // open at audio end is the provider's to close, since the provider knows the instant the audio
     // ended; the host's own closing report can only follow what it hears, is answered recorded, and
     // changes nothing. So the drive mutes, does not report the end before end-call, and reports it
-    // after the media has ended.
+    // after the audio has ended.
     if (drive.channel === "voice" && latestTask().phase === "in-progress" && offers("endCall")) {
         let openLeg;
         if (canRecordMute && session !== undefined) {
@@ -1727,22 +1741,22 @@ async function driveOneCall(drive) {
         }
         if (await send({ type: "end-call" }) !== undefined) {
             // A task that completes with its audio still up is refused by the stream as it passes
-            // (stream.taskUpdated.mediaOpen); the drive does not also wait out the clock for an ending
+            // (stream.taskUpdated.audioOpen); the drive does not also wait out the clock for an ending
             // that is not coming, so the run reads by the rule and not by its timeout.
-            const mediaEnded = await waitFor("task-media-ended after end-call", envelope => {
+            const audioEnded = await waitFor("task-audio-ended after end-call", envelope => {
                 const event = envelope.event;
-                if (event.type === "task-media-ended" && event.assignmentId === taskId)
+                if (event.type === "task-audio-ended" && event.assignmentId === taskId)
                     return "ended";
                 if (event.type === "task-updated" && isTask(event.task) && event.task.assignmentId === taskId && event.task.phase === "completing")
                     return "completing";
                 return undefined;
             }, cursor);
-            if (mediaEnded?.found === "ended")
-                cursor = mediaEnded.at;
-            const completing = await updated(t => t.phase === "completing", "the task completing after its media ended");
+            if (audioEnded?.found === "ended")
+                cursor = audioEnded.at;
+            const completing = await updated(t => t.phase === "completing", "the task completing after its audio ended");
             if (openLeg !== undefined) {
                 setMuted(false);
-                // The provider closed this leg at media end, in the completing publication; the host's report,
+                // The provider closed this leg at audio end, in the completing publication; the host's report,
                 // stated at the record's grain (a leg that rounds to nought is 1), changes nothing, and the
                 // record as it stands now is what every later restatement is held to.
                 const before = closedAs(openLeg.at);
@@ -1759,11 +1773,11 @@ async function driveOneCall(drive) {
             session.close();
         }
         catch {
-            refuse("drive.openMedia.close", "drive.openMedia", "the media session threw on close");
+            refuse("drive.openAudio.close", "drive.openAudio", "the audio session threw on close");
         }
     }
     // 6. Complete, where the agent completes; otherwise the provider does, and the drive waits for it.
-    // A conversation has no media to end and no completing phase to wait for: a chat or an email,
+    // A conversation has no audio to end and no completing phase to wait for: a chat or an email,
     // and a voice task offering no end-call, is completed from where it stands.
     const completable = latestTask().phase === "completing" || latestTask().phase === "in-progress" || latestTask().phase === "paused";
     if (latestTask().completionMode === "agent-command" && completable) {
@@ -1830,7 +1844,7 @@ async function driveOneCall(drive) {
             else if (reported.closedAs !== undefined) {
                 ruleEvaluated("drive.recordStep.overwritten");
                 if (leg.seconds !== reported.closedAs) {
-                    refuse("drive.recordStep.overwritten", "drive.recordStep", `the provider closed the leg at ${at} with ${reported.closedAs}s at media end and the record now says ${String(leg.seconds)}s: the host's closing report changes nothing`);
+                    refuse("drive.recordStep.overwritten", "drive.recordStep", `the provider closed the leg at ${at} with ${reported.closedAs}s at audio end and the record now says ${String(leg.seconds)}s: the host's closing report changes nothing`);
                 }
             }
         }
@@ -1899,18 +1913,18 @@ export function assertBreakFollowsItsRequests(envelopes, snapshot) {
     assertNoViolations(found, "A break follows its requests");
 }
 /**
- * The media follows the task and never decides it. Given a provider's stream -- optionally seeded
- * with the snapshot it began from -- every task is introduced once, `task-media-started` and
- * `task-media-ended` alternate on work that has begun, media ends only where it arrived, and what
- * follows the media ending is `completing` or `task-ended`.
+ * The audio follows the task and never decides it. Given a provider's stream -- optionally seeded
+ * with the snapshot it began from -- every task is introduced once, `task-audio-started` and
+ * `task-audio-ended` alternate on work that has begun, audio ends only where it arrived, and what
+ * follows the audio ending is `completing` or `task-ended`.
  */
-export function assertMediaFollowsTheTask(envelopes, snapshot) {
+export function assertAudioFollowsTheTask(envelopes, snapshot) {
     const stream = new TaskStream();
     if (snapshot !== undefined)
         stream.seed(snapshot);
     const found = [];
     envelopes.forEach((envelope, index) => found.push(...stream.apply(envelope, `envelopes[${index}]`)));
-    assertNoViolations(found, "The media follows the task");
+    assertNoViolations(found, "The audio follows the task");
 }
 /** The store as handed to the adapter, and the keys it holds at any moment, seen rather than reported. */
 function watchStore(store) {
@@ -1991,14 +2005,14 @@ export function assertBreakBeginsAfterTask(steps) {
     }
 }
 /**
- * Validates the deadline derived from media end and the task's fixed wrap allowance.
+ * Validates the deadline derived from audio end and the task's fixed wrap allowance.
  *
  * A task with no allowance has no deadline, so `observedDeadline` must then be `undefined`: a
  * host counting down what the provider left open is the violation, and so is a host counting
  * nothing down when the provider set a clock. `toleranceMs` absorbs scheduler jitter in a real
  * implementation; pass 0 to demand an exact match.
  */
-export function assertWrapTimeout(task, mediaEndedAt, observedDeadline, toleranceMs = 1_000) {
+export function assertWrapTimeout(task, audioEndedAt, observedDeadline, toleranceMs = 1_000) {
     if (task.wrapAllowance === undefined) {
         if (observedDeadline !== undefined) {
             throw new Error(`Wrap deadline mismatch: the task states no allowance, so there is no deadline, received ${observedDeadline}`);
@@ -2008,7 +2022,7 @@ export function assertWrapTimeout(task, mediaEndedAt, observedDeadline, toleranc
     if (observedDeadline === undefined) {
         throw new Error(`Wrap deadline mismatch: the task allows ${task.wrapAllowance}s, but no deadline was observed`);
     }
-    const ended = Date.parse(mediaEndedAt);
+    const ended = Date.parse(audioEndedAt);
     const deadline = Date.parse(observedDeadline);
     if (Number.isNaN(ended) || Number.isNaN(deadline))
         throw new Error("Wrap scenario requires valid ISO-8601 times");