@wxcc-desktop/sdk 1.3.7 → 1.3.11

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -10,6 +10,7 @@ import { createShortcutKeyJsApi } from "./jsapi/shortcut-key-jsapi";
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  import { createRTDWCJsApi } from "./jsapi/rtdwc-jsapi";
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  import { createMonitoringJsApi } from "./jsapi/call-monitoring-jsapi";
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  import { stationLogoutJsApi } from "./jsapi/agent-station-logout-jsapi";
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+ import { createPostInteractionJsApi } from "./jsapi/post-interaction-jsapi";
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  export declare type AgentXJsApi = {
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  config: ReturnType<typeof createConfigJsApi>;
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  logger: ReturnType<typeof createLoggerJsApi>;
@@ -23,5 +24,6 @@ export declare type AgentXJsApi = {
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  i18n: ReturnType<typeof createI18NJsApi>;
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  actions: ReturnType<typeof createActionsJsApi>;
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  rtdwc: ReturnType<typeof createRTDWCJsApi>;
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+ postInteractions: ReturnType<typeof createPostInteractionJsApi>;
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  };
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  export declare const Desktop: AgentXJsApi;
@@ -30,6 +30,10 @@ export declare class ActionsJsApi {
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  getWrapUpCodes(): Promise<import("@agentx/agentx-services").Service.Aqm.Configs.WrapUpReason[] | undefined>;
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  getClosestElement(el: any, selector: string): HTMLElement | null;
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  toggleMiximizeRestore: (e: MouseEvent | KeyboardEvent) => void;
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+ toggleVoiceInteractionPanel: () => void;
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+ toggleMuteUnmuteWebRtcCall: () => void;
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+ declineWebRtcCall: () => void;
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+ acceptWebRtcCall: () => void;
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  }
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  export declare const createActionsJsApi: () => ActionsJsApi;
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  export {};
@@ -40,6 +40,7 @@ export declare class AgentContactJsApi {
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  constructor(config: Config);
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  init(SERVICE?: AgentxService): void;
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  cleanup(): void;
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+ sendDtmf(digit: any): void;
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  accept(p: {
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  interactionId: string;
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  }): Promise<import("@wxcc-desktop/sdk-types/agentx-services/core/aqm-reqs").Msg<{
@@ -63,7 +64,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -72,6 +73,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  consultAccept(p: {
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  interactionId: string;
@@ -96,7 +98,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -105,6 +107,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  buddyAgents(p: {
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  data: Service.Aqm.Contact.BuddyAgents;
@@ -140,7 +143,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -149,6 +152,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  consultEnd(p: {
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  interactionId: string;
@@ -174,7 +178,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -183,6 +187,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  cancelCtq(p: {
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  interactionId: string;
@@ -208,7 +213,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -217,6 +222,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  wrapup(p: {
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  interactionId: string;
@@ -242,7 +248,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -251,6 +257,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  vteamTransfer(p: {
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  interactionId: string;
@@ -276,7 +283,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -285,6 +292,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  blindTransfer(p: {
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  interactionId: string;
@@ -310,7 +318,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -319,6 +327,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  hold(p: {
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  interactionId: string;
@@ -346,7 +355,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -355,6 +364,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  unHold(p: {
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  interactionId: string;
@@ -382,7 +392,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -391,6 +401,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  consult(p: {
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  interactionId: string;
@@ -417,7 +428,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -426,6 +437,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  consultConference(p: {
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  interactionId: string;
@@ -451,7 +463,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -460,6 +472,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  decline(p: {
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  interactionId: string;
@@ -488,7 +501,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -497,6 +510,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  consultTransfer(p: {
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  interactionId: string;
@@ -522,7 +536,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -531,6 +545,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  vteamList(p: {
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  data: Service.Aqm.Contact.VTeam;
@@ -566,7 +581,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -575,6 +590,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  resumeRecording(p: {
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  interactionId: string;
@@ -602,7 +618,7 @@ export declare class AgentContactJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -611,6 +627,7 @@ export declare class AgentContactJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  addEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
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  addOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
@@ -75,6 +75,9 @@ export declare class AgentStateInfoJsapi {
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  lastIdleCodeChangeTimestamp: number;
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  lastStateChangeTimestamp: number;
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  type: "AgentStateChangeSuccess";
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+ changedBy: string | null;
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+ changedById: string | null;
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+ changedByName: string | null;
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  }> | undefined>;
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  mockOutdialAniList(): Promise<import("@wxcc-desktop/sdk-types/agentx-services/core/aqm-reqs").Msg<{
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  data: Record<string, any>;
@@ -43,7 +43,7 @@ export declare class DialerJsApi {
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  updatedBy?: string | undefined;
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  destinationType?: string | undefined;
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  autoResumed?: boolean | undefined;
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- reasonCode?: string | undefined;
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+ reasonCode?: string | number | undefined;
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  reason?: string | undefined;
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  consultingAgentId?: string | undefined;
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  taskId?: string | undefined;
@@ -52,6 +52,7 @@ export declare class DialerJsApi {
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  monitorType?: string | undefined;
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  supervisorDN?: string | undefined;
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  id?: string | undefined;
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+ isWebCallMute?: boolean | undefined;
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  }> | undefined>;
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  updateCadVariables(p: {
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  interactionId: string;
@@ -0,0 +1,26 @@
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+ import { AgentxService } from "@wxcc-desktop/sdk-types";
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+ import { createJsApiLogger } from "./common/_logger";
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+ import { createServiceChecker } from "./common/_service-checker";
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+ declare type Config = {
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+ logger: ReturnType<typeof createJsApiLogger>;
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+ serviceChecker: ReturnType<typeof createServiceChecker>;
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+ };
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+ export declare class PostInteractionJsApi {
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+ private readonly logger;
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+ private readonly serviceChecker;
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+ private SERVICE?;
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+ private checkService;
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+ constructor(config: Config);
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+ init(SERVICE?: AgentxService): void;
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+ cleanup(): void;
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+ fetchTasks(p: {
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+ startTime: number;
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+ endTime: number;
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+ pageNumber: number;
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+ }): Promise<import("@wxcc-desktop/sdk-types").Service.QMW.SearchResults | undefined>;
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+ fetchCapture(p: {
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+ taskId: string;
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+ }): Promise<import("@wxcc-desktop/sdk-types").Service.QMW.CaptureResults | undefined>;
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+ }
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+ export declare const createPostInteractionJsApi: () => PostInteractionJsApi;
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+ export {};
@@ -63,6 +63,7 @@ export declare class ShortcutKeyJsApi {
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  ACCEPT_ALL_TASK_KEY: string;
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  EXPAND_COLLAPSE_WEBEX: string;
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  MINIMIZE_RESTORE_WEBEX: string;
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+ OPEN_DTMF_KEYPAD: string;
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  } | undefined;
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  }
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  export declare const createShortcutKeyJsApi: () => ShortcutKeyJsApi;
package/package.json CHANGED
@@ -1,14 +1,14 @@
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  {
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  "name": "@wxcc-desktop/sdk",
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- "version": "1.3.7",
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+ "version": "1.3.11",
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  "author": "Roman Manchenko",
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  "license": "ISC",
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  "repository": "git@sqbu-github.cisco.com:CBABU/agentx-js-api.git",
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  "main": "./dist/index.js",
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  "types": "./dist/types/index.d.ts",
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  "dependencies": {
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- "@uuip/unified-ui-platform-sdk": "1.3.1",
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- "@wxcc-desktop/sdk-types": "^1.0.4",
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+ "@uuip/unified-ui-platform-sdk": "^1.3.6",
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+ "@wxcc-desktop/sdk-types": "^1.0.7",
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  "event-emitter": "^0.3.5",
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  "js-cookie": "^3.0.1"
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  },