@wxcc-desktop/sdk 1.3.16 → 2.0.1

package/dist/types/jsapi/agent-state-info-jsapi.d.ts

@@ -1,11 +1,11 @@
 import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
-declare type IdleCodeData = {
+type IdleCodeData = {
     id: string;
     name: string;
 };
-declare type LatestInfoData = {
+type LatestInfoData = {
     agentName?: string;
     agentProfileID?: string;
     agentSessionId?: string;
@@ -28,19 +28,19 @@ declare type LatestInfoData = {
     isCampaignManagementEnabled?: boolean;
     agentPersonalStatsEnabled?: boolean;
 };
-declare type Listeners = {
+type Listeners = {
     updated: (p: {
         name: keyof LatestInfoData;
         value?: string;
         oldValue?: string;
     }[]) => void;
 };
-declare type Events = keyof Listeners;
-declare type Config = {
+type Events = keyof Listeners;
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     serviceChecker: ReturnType<typeof createServiceChecker>;
 };
-declare type changeAgentStateDataType = {
+type changeAgentStateDataType = {
     state: "AVAILABLE" | "IDLE";
     auxCodeId: string;
     lastStateChangeReason?: string;
@@ -69,26 +69,9 @@ export declare class AgentStateInfoJsapi {
     stateChange(stateData: {
         state: "Available" | "Idle";
         auxCodeIdArray: string;
-    }): Promise<import("@wxcc-desktop/sdk-types/agentx-services/core/aqm-reqs").Msg<{
-        eventType: "AgentDesktopMessage";
-        agentId: string;
-        trackingId: string;
-        auxCodeId: string;
-        agentSessionId: string;
-        orgId: string;
-        status: string;
-        subStatus: "Idle" | "Available";
-        lastIdleCodeChangeTimestamp: number;
-        lastStateChangeTimestamp: number;
-        type: "AgentStateChangeSuccess";
-        changedBy: string | null;
-        changedById: string | null;
-        changedByName: string | null;
-    }> | undefined>;
-    mockOutdialAniList(): Promise<import("@wxcc-desktop/sdk-types/agentx-services/core/aqm-reqs").Msg<{
-        data: Record<string, any>;
-    }> | undefined>;
-    fetchAddressBooks(): Promise<Service.Aqm.Agent.AddressBooks | undefined>;
+    }): Promise<Service.Aqm.Agent.StateChangeSuccess | undefined>;
+    mockOutdialAniList(): Promise<any>;
+    fetchAddressBooks(): Promise<any>;
     changeAgentState(orgId: string, data: changeAgentStateDataType): Promise<void | undefined>;
     fetchAgentIdleCodes(orgId: string, agentId: string): Promise<Service.Cms.AgentIdleCodes | undefined>;
     fetchOrganizationIdleCodes(orgId: string): Promise<Service.Aqm.Configs.Entity[] | undefined>;

package/dist/types/jsapi/agent-station-logout-jsapi.d.ts

@@ -2,11 +2,11 @@ import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
 import { AqmServiceEntityEvents } from "./common/_service-events";
-declare type Listeners = {
+type Listeners = {
     eAgentLogoutSuccess: Parameters<AgentxService["aqm"]["agent"]["eAgentLogoutSuccess"]["listen"]>[0];
 };
-declare type AqmAgentEvents = AqmServiceEntityEvents<Listeners>;
-declare type Config = {
+type AqmAgentEvents = AqmServiceEntityEvents<Listeners>;
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     serviceChecker: ReturnType<typeof createServiceChecker>;
     aqmEvents: AqmAgentEvents;
@@ -22,18 +22,8 @@ export declare class LogoutJsApi {
     cleanup(): void;
     desktopLogout(p: {
         data: Service.Aqm.Agent.Logout;
-    }): Promise<import("@wxcc-desktop/sdk-types/agentx-services/core/aqm-reqs").Msg<{
-        eventType: "AgentDesktopMessage";
-        agentId: string;
-        trackingId: string;
-        agentSessionId: string;
-        orgId: string;
-        status: string;
-        subStatus: string;
-        loggedOutBy?: string | undefined;
-        roles?: string[] | undefined;
-        type: "AgentLogoutSuccess";
-    }> | undefined>;
+    }): Promise<Service.Aqm.Agent.LogoutSuccess | undefined>;
+    signoutAgent(p: Service.Aqm.Supervisor.agentSignoutRequest): Promise<any>;
     addEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
     addOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
     removeEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;

package/dist/types/jsapi/call-monitoring-jsapi.d.ts

@@ -2,7 +2,7 @@ import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
 import { AqmServiceEntityEvents } from "./common/_service-events";
-declare type Listeners = {
+type Listeners = {
     eMonitoringOffered: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringOffered"]["listen"]>[0];
     eMonitoringStarted: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringStarted"]["listen"]>[0];
     eMonitoringRequestCreateFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringRequestCreateFailed"]["listen"]>[0];
@@ -13,11 +13,11 @@ declare type Listeners = {
     eMonitoringHoldFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringHoldFailed"]["listen"]>[0];
     eMonitoringUnHeld: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringUnHeld"]["listen"]>[0];
     eMonitoringUnHoldFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringUnHoldFailed"]["listen"]>[0];
-    eBargedIn: Parameters<AgentxService["aqm"]["supervisor"]["eBargedIn"]["listen"]>[0];
-    eBargeInFailed: Parameters<AgentxService["aqm"]["supervisor"]["eBargeInFailed"]["listen"]>[0];
+    eAgentMonitorStateChanged: Parameters<AgentxService["aqm"]["supervisor"]["eAgentMonitorStateChanged"]["listen"]>[0];
+    eAgentMonitorStateChangeFailed: Parameters<AgentxService["aqm"]["supervisor"]["eAgentMonitorStateChangeFailed"]["listen"]>[0];
 };
-declare type AqmSupervisorEvents = AqmServiceEntityEvents<Listeners>;
-declare type Config = {
+type AqmSupervisorEvents = AqmServiceEntityEvents<Listeners>;
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     serviceChecker: ReturnType<typeof createServiceChecker>;
     aqmEvents: AqmSupervisorEvents;

package/dist/types/jsapi/common/_logger.d.ts

@@ -1,4 +1,4 @@
 import { Logger } from "@uuip/unified-ui-platform-sdk";
-declare type SeverityLogger = Pick<Logger.Service, "info" | "warn" | "error">;
+type SeverityLogger = Pick<Logger.Service, "info" | "warn" | "error">;
 export declare const createJsApiLogger: (logger: SeverityLogger, subPrefix: string) => SeverityLogger;
 export {};

package/dist/types/jsapi/common/_service-checker.d.ts

@@ -1,6 +1,6 @@
 import { AgentxService } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./_logger";
-declare type Config = {
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
 };
 export declare class ServiceChecker {

package/dist/types/jsapi/common/_service-events.d.ts

@@ -1,11 +1,11 @@
 import { AgentxService } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./_logger";
-declare type AqmServiceEntities = AgentxService["aqm"]["agent"] | AgentxService["aqm"]["configs"] | AgentxService["aqm"]["contact"] | AgentxService["aqm"]["dialer"] | AgentxService["aqm"]["supervisor"] | AgentxService["aqm"]["screenpop"];
-declare type Events<Listeners> = keyof Listeners;
-declare type Config = {
+type AqmServiceEntities = AgentxService["aqm"]["agent"] | AgentxService["aqm"]["configs"] | AgentxService["aqm"]["contact"] | AgentxService["aqm"]["dialer"] | AgentxService["aqm"]["supervisor"] | AgentxService["aqm"]["screenpop"];
+type Events<Listeners> = keyof Listeners;
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
 };
-declare type InitConfig = {
+type InitConfig = {
     aqmServiceEntity: AqmServiceEntities;
     aqmServiceEntityString: string;
 };

package/dist/types/jsapi/config-jsapi.d.ts

@@ -1,11 +1,32 @@
 import { AgentxService } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
-declare type Listeners = {
+type Listeners = {
     inited: () => void;
     cleaned: () => void;
 };
-declare type Events = keyof Listeners;
+type Events = keyof Listeners;
+type ConfigType = {
+    /**
+     * Name of the widget
+     */
+    widgetName: string;
+    /**
+     * Name of the widget provider/owner/customer
+     */
+    widgetProvider: string;
+};
+type CrmConnectorProvider = {
+    /**
+     * Name of the CRM provider, e.g. "salesforce", "microsoft-dynamics", "oracle", "sap", "zendesk", "freshdesk", "freshservice", "freshsales", "hubspot", "pipedrive"
+     */
+    crmPlatform?: string;
+    /**
+     * Name of the CRM connector provider, e.g. "cisco"
+     */
+    crmConnectorProvider?: string;
+};
 export declare class ConfigJsApi {
+    private initEventType;
     private readonly emitter;
     private readonly logger;
     private agentxSERVICE?;
@@ -16,7 +37,26 @@ export declare class ConfigJsApi {
     });
     private checkService;
     private emit;
-    init(): Promise<void>;
+    /**
+     * initialize wxcc-desktop js sdk
+     * @param config
+     * @example
+     * ``
+     * Desktop.config.init({widgetName: "widgetName", widgetProvider: "widgetProvider"});
+     * `ts
+     */
+    init(config: ConfigType): Promise<void>;
+    /**
+     * Register CRM Connector
+     * @param provider
+     * @example
+     * ``
+     * Desktop.config.init({widgetName: "widgetName", widgetProvider: "widgetProvider"});
+     * config.registerCrmConnector({ crmConnectorProvider: "Cisco", crmPlatform: "SFDC"});
+     * `ts
+     */
+    registerCrmConnector(provider: CrmConnectorProvider): void;
+    private publishEvent;
     cleanup(): void;
     get clientLocale(): string;
     addEventListener<T extends Events>(eventName: T, listener: Listeners[T]): void;

package/dist/types/jsapi/dialer-jsapi.d.ts

@@ -2,11 +2,11 @@ import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
 import { AqmServiceEntityEvents } from "./common/_service-events";
-declare type Listeners = {
+type Listeners = {
     eOutdialFailed: Parameters<AgentxService["aqm"]["dialer"]["eOutdialFailed"]["listen"]>[0];
 };
-declare type AqmDialerEvents = AqmServiceEntityEvents<Listeners>;
-declare type Config = {
+type AqmDialerEvents = AqmServiceEntityEvents<Listeners>;
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     serviceChecker: ReturnType<typeof createServiceChecker>;
     aqmEvents: AqmDialerEvents;
@@ -22,39 +22,7 @@ export declare class DialerJsApi {
     cleanup(): void;
     startOutdial(p: {
         data: Service.Aqm.Dialer.tasks;
-    }): Promise<import("@wxcc-desktop/sdk-types/agentx-services/core/aqm-reqs").Msg<{
-        mediaResourceId: string;
-        eventType: string;
-        agentId: string;
-        destAgentId: string;
-        trackingId: string;
-        consultMediaResourceId: string;
-        interaction: Service.Aqm.Contact.Interaction;
-        childInteractionId?: string | undefined;
-        interactionId: string;
-        orgId: string;
-        owner: string;
-        queueMgr: string;
-        queueName?: string | undefined;
-        type: string;
-        ronaTimeout?: number | undefined;
-        isConsulted?: boolean | undefined;
-        isConferencing: boolean;
-        updatedBy?: string | undefined;
-        destinationType?: string | undefined;
-        autoResumed?: boolean | undefined;
-        reasonCode?: string | number | undefined;
-        reason?: string | undefined;
-        consultingAgentId?: string | undefined;
-        taskId?: string | undefined;
-        task?: Service.Aqm.Contact.Interaction | undefined;
-        supervisorId?: string | undefined;
-        monitorType?: string | undefined;
-        supervisorDN?: string | undefined;
-        id?: string | undefined;
-        isWebCallMute?: boolean | undefined;
-        reservationInteractionId?: string | undefined;
-    }> | undefined>;
+    }): Promise<Service.Aqm.Contact.AgentContact | undefined>;
     updateCadVariables(p: {
         interactionId: string;
         data: Service.Aqm.Dialer.updateCadPayLoad;

package/dist/types/jsapi/i18n-jsapi.d.ts

@@ -2,7 +2,7 @@ import { I18N } from "@uuip/unified-ui-platform-sdk";
 import { AgentxService } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
-declare type Config = {
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     serviceChecker: ReturnType<typeof createServiceChecker>;
 };

package/dist/types/jsapi/logger-jsapi.d.ts

@@ -1,6 +1,6 @@
 import { Logger } from "@uuip/unified-ui-platform-sdk";
 import { createJsApiLogger } from "./common/_logger";
-declare type Config = {
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
 };
 export declare class LoggerJsApi {

package/dist/types/jsapi/post-interaction-jsapi.d.ts

@@ -1,7 +1,7 @@
 import { AgentxService } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
-declare type Config = {
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     serviceChecker: ReturnType<typeof createServiceChecker>;
 };

package/dist/types/jsapi/rtdwc-jsapi.d.ts

@@ -1,5 +1,5 @@
 import { createJsApiLogger } from "./common/_logger";
-declare type Config = {
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
 };
 declare global {

package/dist/types/jsapi/screenpop-jsapi.d.ts

@@ -2,10 +2,10 @@ import { AgentxService } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
 import { AqmServiceEntityEvents } from "./common/_service-events";
-declare type Listeners = {
+type Listeners = {
     eScreenPop: Parameters<AgentxService["aqm"]["screenpop"]["eScreenPop"]["listen"]>[0];
 };
-declare type Config = {
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     aqmEvents: AqmServiceEntityEvents<Listeners>;
     serviceChecker: ReturnType<typeof createServiceChecker>;

package/dist/types/jsapi/shortcut-key-jsapi.d.ts

@@ -1,7 +1,7 @@
 import { AgentxService } from "@wxcc-desktop/sdk-types";
 import { createJsApiLogger } from "./common/_logger";
 import { createServiceChecker } from "./common/_service-checker";
-declare type Config = {
+type Config = {
     logger: ReturnType<typeof createJsApiLogger>;
     serviceChecker: ReturnType<typeof createServiceChecker>;
 };

package/package.json

@@ -1,14 +1,15 @@
 {
   "name": "@wxcc-desktop/sdk",
-  "version": "1.3.16",
+  "version": "2.0.1",
   "author": "Roman Manchenko",
   "license": "ISC",
   "repository": "git@sqbu-github.cisco.com:CBABU/agentx-js-api.git",
   "main": "./dist/index.js",
   "types": "./dist/types/index.d.ts",
   "dependencies": {
+    "@babel/runtime": "^7.25.6",
     "@uuip/unified-ui-platform-sdk": "^1.3.6",
-    "@wxcc-desktop/sdk-types": "^1.0.10",
+    "@wxcc-desktop/sdk-types": "^1.0.15",
     "event-emitter": "^0.3.5",
     "js-cookie": "^3.0.1"
   },