@wxcc-desktop/sdk 1.3.0 → 1.3.2
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +75 -0
- package/dist/index.js +1 -1
- package/dist/types/index.d.ts +2 -0
- package/dist/types/jsapi/agent-contact-jsapi.d.ts +192 -0
- package/dist/types/jsapi/agent-state-info-jsapi.d.ts +1 -1
- package/dist/types/jsapi/call-monitoring-jsapi.d.ts +51 -0
- package/dist/types/jsapi/common/_service-events.d.ts +1 -1
- package/dist/types/jsapi/dialer-jsapi.d.ts +16 -19
- package/dist/types/jsapi/shortcut-key-jsapi.d.ts +2 -0
- package/package.json +2 -2
package/dist/types/index.d.ts
CHANGED
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@@ -7,9 +7,11 @@ import { createI18NJsApi } from "./jsapi/i18n-jsapi";
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import { createLoggerJsApi } from "./jsapi/logger-jsapi";
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import { createScreenPopJsApi } from "./jsapi/screenpop-jsapi";
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import { createShortcutKeyJsApi } from "./jsapi/shortcut-key-jsapi";
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import { createMonitoringJsApi } from "./jsapi/call-monitoring-jsapi";
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export declare type AgentXJsApi = {
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config: ReturnType<typeof createConfigJsApi>;
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logger: ReturnType<typeof createLoggerJsApi>;
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monitoring: ReturnType<typeof createMonitoringJsApi>;
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shortcutKey: ReturnType<typeof createShortcutKeyJsApi>;
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agentContact: ReturnType<typeof createAgentContactJsApi>;
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agentStateInfo: ReturnType<typeof createAgentStateInfoJsApi>;
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@@ -50,16 +50,28 @@ export declare class AgentContactJsApi {
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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type: string;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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consultAccept(p: {
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interactionId: string;
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@@ -71,16 +83,28 @@ export declare class AgentContactJsApi {
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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type: string;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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buddyAgents(p: {
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data: Service.Aqm.Contact.BuddyAgents;
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@@ -103,16 +127,28 @@ export declare class AgentContactJsApi {
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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type: string;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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consultEnd(p: {
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interactionId: string;
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@@ -125,16 +161,28 @@ export declare class AgentContactJsApi {
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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type: string;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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cancelCtq(p: {
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interactionId: string;
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@@ -147,16 +195,28 @@ export declare class AgentContactJsApi {
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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type: string;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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wrapup(p: {
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interactionId: string;
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@@ -169,16 +229,28 @@ export declare class AgentContactJsApi {
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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type: string;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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vteamTransfer(p: {
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interactionId: string;
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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type: string;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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blindTransfer(p: {
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interactionId: string;
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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hold(p: {
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interactionId: string;
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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unHold(p: {
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interactionId: string;
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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ronaTimeout?: number | undefined;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
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reasonCode?: string | undefined;
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reason?: string | undefined;
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consultingAgentId?: string | undefined;
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taskId?: string | undefined;
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task?: Service.Aqm.Contact.Interaction | undefined;
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supervisorId?: string | undefined;
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monitorType?: string | undefined;
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supervisorDN?: string | undefined;
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id?: string | undefined;
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}> | undefined>;
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consult(p: {
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interactionId: string;
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trackingId: string;
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consultMediaResourceId: string;
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interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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interactionId: string;
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queueMgr: string;
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queueName?: string | undefined;
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ronaTimeout?: number | undefined;
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isConsulted?: boolean | undefined;
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isConferencing: boolean;
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updatedBy?: string | undefined;
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destinationType?: string | undefined;
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autoResumed?: boolean | undefined;
|
|
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|
+
reasonCode?: string | undefined;
|
|
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|
+
reason?: string | undefined;
|
|
422
|
+
consultingAgentId?: string | undefined;
|
|
423
|
+
taskId?: string | undefined;
|
|
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|
+
task?: Service.Aqm.Contact.Interaction | undefined;
|
|
425
|
+
supervisorId?: string | undefined;
|
|
426
|
+
monitorType?: string | undefined;
|
|
427
|
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supervisorDN?: string | undefined;
|
|
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|
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id?: string | undefined;
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}> | undefined>;
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consultConference(p: {
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interactionId: string;
|
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@@ -306,16 +438,28 @@ export declare class AgentContactJsApi {
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|
consultMediaResourceId: string;
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|
interaction: Service.Aqm.Contact.Interaction;
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childInteractionId?: string | undefined;
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|
interactionId: string;
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orgId: string;
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owner: string;
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queueMgr: string;
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queueName?: string | undefined;
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|
type: string;
|
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|
ronaTimeout?: number | undefined;
|
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isConsulted?: boolean | undefined;
|
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|
isConferencing: boolean;
|
|
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|
updatedBy?: string | undefined;
|
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|
destinationType?: string | undefined;
|
|
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|
+
autoResumed?: boolean | undefined;
|
|
454
|
+
reasonCode?: string | undefined;
|
|
455
|
+
reason?: string | undefined;
|
|
456
|
+
consultingAgentId?: string | undefined;
|
|
457
|
+
taskId?: string | undefined;
|
|
458
|
+
task?: Service.Aqm.Contact.Interaction | undefined;
|
|
459
|
+
supervisorId?: string | undefined;
|
|
460
|
+
monitorType?: string | undefined;
|
|
461
|
+
supervisorDN?: string | undefined;
|
|
462
|
+
id?: string | undefined;
|
|
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463
|
}> | undefined>;
|
|
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decline(p: {
|
|
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465
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interactionId: string;
|
|
@@ -331,16 +475,28 @@ export declare class AgentContactJsApi {
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trackingId: string;
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476
|
consultMediaResourceId: string;
|
|
333
477
|
interaction: Service.Aqm.Contact.Interaction;
|
|
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|
+
childInteractionId?: string | undefined;
|
|
334
479
|
interactionId: string;
|
|
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480
|
orgId: string;
|
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336
481
|
owner: string;
|
|
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482
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queueMgr: string;
|
|
483
|
+
queueName?: string | undefined;
|
|
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484
|
type: string;
|
|
339
485
|
ronaTimeout?: number | undefined;
|
|
340
486
|
isConsulted?: boolean | undefined;
|
|
341
487
|
isConferencing: boolean;
|
|
342
488
|
updatedBy?: string | undefined;
|
|
343
489
|
destinationType?: string | undefined;
|
|
490
|
+
autoResumed?: boolean | undefined;
|
|
491
|
+
reasonCode?: string | undefined;
|
|
492
|
+
reason?: string | undefined;
|
|
493
|
+
consultingAgentId?: string | undefined;
|
|
494
|
+
taskId?: string | undefined;
|
|
495
|
+
task?: Service.Aqm.Contact.Interaction | undefined;
|
|
496
|
+
supervisorId?: string | undefined;
|
|
497
|
+
monitorType?: string | undefined;
|
|
498
|
+
supervisorDN?: string | undefined;
|
|
499
|
+
id?: string | undefined;
|
|
344
500
|
}> | undefined>;
|
|
345
501
|
consultTransfer(p: {
|
|
346
502
|
interactionId: string;
|
|
@@ -353,16 +509,28 @@ export declare class AgentContactJsApi {
|
|
|
353
509
|
trackingId: string;
|
|
354
510
|
consultMediaResourceId: string;
|
|
355
511
|
interaction: Service.Aqm.Contact.Interaction;
|
|
512
|
+
childInteractionId?: string | undefined;
|
|
356
513
|
interactionId: string;
|
|
357
514
|
orgId: string;
|
|
358
515
|
owner: string;
|
|
359
516
|
queueMgr: string;
|
|
517
|
+
queueName?: string | undefined;
|
|
360
518
|
type: string;
|
|
361
519
|
ronaTimeout?: number | undefined;
|
|
362
520
|
isConsulted?: boolean | undefined;
|
|
363
521
|
isConferencing: boolean;
|
|
364
522
|
updatedBy?: string | undefined;
|
|
365
523
|
destinationType?: string | undefined;
|
|
524
|
+
autoResumed?: boolean | undefined;
|
|
525
|
+
reasonCode?: string | undefined;
|
|
526
|
+
reason?: string | undefined;
|
|
527
|
+
consultingAgentId?: string | undefined;
|
|
528
|
+
taskId?: string | undefined;
|
|
529
|
+
task?: Service.Aqm.Contact.Interaction | undefined;
|
|
530
|
+
supervisorId?: string | undefined;
|
|
531
|
+
monitorType?: string | undefined;
|
|
532
|
+
supervisorDN?: string | undefined;
|
|
533
|
+
id?: string | undefined;
|
|
366
534
|
}> | undefined>;
|
|
367
535
|
vteamList(p: {
|
|
368
536
|
data: Service.Aqm.Contact.VTeam;
|
|
@@ -385,16 +553,28 @@ export declare class AgentContactJsApi {
|
|
|
385
553
|
trackingId: string;
|
|
386
554
|
consultMediaResourceId: string;
|
|
387
555
|
interaction: Service.Aqm.Contact.Interaction;
|
|
556
|
+
childInteractionId?: string | undefined;
|
|
388
557
|
interactionId: string;
|
|
389
558
|
orgId: string;
|
|
390
559
|
owner: string;
|
|
391
560
|
queueMgr: string;
|
|
561
|
+
queueName?: string | undefined;
|
|
392
562
|
type: string;
|
|
393
563
|
ronaTimeout?: number | undefined;
|
|
394
564
|
isConsulted?: boolean | undefined;
|
|
395
565
|
isConferencing: boolean;
|
|
396
566
|
updatedBy?: string | undefined;
|
|
397
567
|
destinationType?: string | undefined;
|
|
568
|
+
autoResumed?: boolean | undefined;
|
|
569
|
+
reasonCode?: string | undefined;
|
|
570
|
+
reason?: string | undefined;
|
|
571
|
+
consultingAgentId?: string | undefined;
|
|
572
|
+
taskId?: string | undefined;
|
|
573
|
+
task?: Service.Aqm.Contact.Interaction | undefined;
|
|
574
|
+
supervisorId?: string | undefined;
|
|
575
|
+
monitorType?: string | undefined;
|
|
576
|
+
supervisorDN?: string | undefined;
|
|
577
|
+
id?: string | undefined;
|
|
398
578
|
}> | undefined>;
|
|
399
579
|
resumeRecording(p: {
|
|
400
580
|
interactionId: string;
|
|
@@ -409,16 +589,28 @@ export declare class AgentContactJsApi {
|
|
|
409
589
|
trackingId: string;
|
|
410
590
|
consultMediaResourceId: string;
|
|
411
591
|
interaction: Service.Aqm.Contact.Interaction;
|
|
592
|
+
childInteractionId?: string | undefined;
|
|
412
593
|
interactionId: string;
|
|
413
594
|
orgId: string;
|
|
414
595
|
owner: string;
|
|
415
596
|
queueMgr: string;
|
|
597
|
+
queueName?: string | undefined;
|
|
416
598
|
type: string;
|
|
417
599
|
ronaTimeout?: number | undefined;
|
|
418
600
|
isConsulted?: boolean | undefined;
|
|
419
601
|
isConferencing: boolean;
|
|
420
602
|
updatedBy?: string | undefined;
|
|
421
603
|
destinationType?: string | undefined;
|
|
604
|
+
autoResumed?: boolean | undefined;
|
|
605
|
+
reasonCode?: string | undefined;
|
|
606
|
+
reason?: string | undefined;
|
|
607
|
+
consultingAgentId?: string | undefined;
|
|
608
|
+
taskId?: string | undefined;
|
|
609
|
+
task?: Service.Aqm.Contact.Interaction | undefined;
|
|
610
|
+
supervisorId?: string | undefined;
|
|
611
|
+
monitorType?: string | undefined;
|
|
612
|
+
supervisorDN?: string | undefined;
|
|
613
|
+
id?: string | undefined;
|
|
422
614
|
}> | undefined>;
|
|
423
615
|
addEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
424
616
|
addOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
@@ -2,7 +2,7 @@ import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
|
|
|
2
2
|
import { createJsApiLogger } from "./common/_logger";
|
|
3
3
|
import { createServiceChecker } from "./common/_service-checker";
|
|
4
4
|
declare type IdleCodeData = {
|
|
5
|
-
id:
|
|
5
|
+
id: string;
|
|
6
6
|
name: string;
|
|
7
7
|
};
|
|
8
8
|
declare type LatestInfoData = {
|
|
@@ -0,0 +1,51 @@
|
|
|
1
|
+
import { AgentxService, Service } from "@wxcc-desktop/sdk-types";
|
|
2
|
+
import { createJsApiLogger } from "./common/_logger";
|
|
3
|
+
import { createServiceChecker } from "./common/_service-checker";
|
|
4
|
+
import { AqmServiceEntityEvents } from "./common/_service-events";
|
|
5
|
+
declare type Listeners = {
|
|
6
|
+
eMonitoringOffered: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringOffered"]["listen"]>[0];
|
|
7
|
+
eMonitoringStarted: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringStarted"]["listen"]>[0];
|
|
8
|
+
eMonitoringRequestCreateFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringRequestCreateFailed"]["listen"]>[0];
|
|
9
|
+
eMonitoringFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringFailed"]["listen"]>[0];
|
|
10
|
+
eMonitoringEnded: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringEnded"]["listen"]>[0];
|
|
11
|
+
eMonitoringEndFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringEndFailed"]["listen"]>[0];
|
|
12
|
+
eMonitoringHeld: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringHeld"]["listen"]>[0];
|
|
13
|
+
eMonitoringHoldFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringHoldFailed"]["listen"]>[0];
|
|
14
|
+
eMonitoringUnHeld: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringUnHeld"]["listen"]>[0];
|
|
15
|
+
eMonitoringUnHoldFailed: Parameters<AgentxService["aqm"]["supervisor"]["eMonitoringUnHoldFailed"]["listen"]>[0];
|
|
16
|
+
};
|
|
17
|
+
declare type AqmSupervisorEvents = AqmServiceEntityEvents<Listeners>;
|
|
18
|
+
declare type Config = {
|
|
19
|
+
logger: ReturnType<typeof createJsApiLogger>;
|
|
20
|
+
serviceChecker: ReturnType<typeof createServiceChecker>;
|
|
21
|
+
aqmEvents: AqmSupervisorEvents;
|
|
22
|
+
};
|
|
23
|
+
export declare class CallMonitorJsApi {
|
|
24
|
+
private readonly logger;
|
|
25
|
+
private readonly serviceChecker;
|
|
26
|
+
private readonly aqmEvents;
|
|
27
|
+
private SERVICE?;
|
|
28
|
+
private checkService;
|
|
29
|
+
constructor(config: Config);
|
|
30
|
+
init(SERVICE?: AgentxService): void;
|
|
31
|
+
cleanup(): void;
|
|
32
|
+
startMonitoring(p: {
|
|
33
|
+
data: Service.Aqm.Supervisor.MonitoringRequest;
|
|
34
|
+
}): Promise<any>;
|
|
35
|
+
endMonitoring(p: {
|
|
36
|
+
interactionId: string;
|
|
37
|
+
}): Promise<any>;
|
|
38
|
+
holdMonitoring(p: {
|
|
39
|
+
interactionId: string;
|
|
40
|
+
}): Promise<any>;
|
|
41
|
+
unHoldMonitoring(p: {
|
|
42
|
+
interactionId: string;
|
|
43
|
+
}): Promise<any>;
|
|
44
|
+
addEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
45
|
+
addOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
46
|
+
removeEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
47
|
+
removeOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
48
|
+
removeAllEventListeners(): void;
|
|
49
|
+
}
|
|
50
|
+
export declare const createMonitoringJsApi: () => CallMonitorJsApi;
|
|
51
|
+
export {};
|
|
@@ -1,6 +1,6 @@
|
|
|
1
1
|
import { AgentxService } from "@wxcc-desktop/sdk-types";
|
|
2
2
|
import { createJsApiLogger } from "./_logger";
|
|
3
|
-
declare type AqmServiceEntities = AgentxService["aqm"]["agent"] | AgentxService["aqm"]["configs"] | AgentxService["aqm"]["contact"] | AgentxService["aqm"]["dialer"] | AgentxService["aqm"]["screenpop"];
|
|
3
|
+
declare type AqmServiceEntities = AgentxService["aqm"]["agent"] | AgentxService["aqm"]["configs"] | AgentxService["aqm"]["contact"] | AgentxService["aqm"]["dialer"] | AgentxService["aqm"]["supervisor"] | AgentxService["aqm"]["screenpop"];
|
|
4
4
|
declare type Events<Listeners> = keyof Listeners;
|
|
5
5
|
declare type Config = {
|
|
6
6
|
logger: ReturnType<typeof createJsApiLogger>;
|
|
@@ -30,39 +30,36 @@ export declare class DialerJsApi {
|
|
|
30
30
|
trackingId: string;
|
|
31
31
|
consultMediaResourceId: string;
|
|
32
32
|
interaction: Service.Aqm.Contact.Interaction;
|
|
33
|
+
childInteractionId?: string | undefined;
|
|
33
34
|
interactionId: string;
|
|
34
35
|
orgId: string;
|
|
35
36
|
owner: string;
|
|
36
37
|
queueMgr: string;
|
|
38
|
+
queueName?: string | undefined;
|
|
37
39
|
type: string;
|
|
38
40
|
ronaTimeout?: number | undefined;
|
|
39
41
|
isConsulted?: boolean | undefined;
|
|
40
42
|
isConferencing: boolean;
|
|
41
43
|
updatedBy?: string | undefined;
|
|
42
44
|
destinationType?: string | undefined;
|
|
45
|
+
autoResumed?: boolean | undefined;
|
|
46
|
+
reasonCode?: string | undefined;
|
|
47
|
+
reason?: string | undefined;
|
|
48
|
+
consultingAgentId?: string | undefined;
|
|
49
|
+
taskId?: string | undefined;
|
|
50
|
+
task?: Service.Aqm.Contact.Interaction | undefined;
|
|
51
|
+
supervisorId?: string | undefined;
|
|
52
|
+
monitorType?: string | undefined;
|
|
53
|
+
supervisorDN?: string | undefined;
|
|
54
|
+
id?: string | undefined;
|
|
43
55
|
}> | undefined>;
|
|
44
56
|
updateCadVariables(p: {
|
|
45
57
|
interactionId: string;
|
|
46
58
|
data: Service.Aqm.Dialer.updateCadPayLoad;
|
|
47
|
-
|
|
48
|
-
|
|
49
|
-
|
|
50
|
-
|
|
51
|
-
destAgentId: string;
|
|
52
|
-
trackingId: string;
|
|
53
|
-
consultMediaResourceId: string;
|
|
54
|
-
interaction: Service.Aqm.Contact.Interaction;
|
|
55
|
-
interactionId: string;
|
|
56
|
-
orgId: string;
|
|
57
|
-
owner: string;
|
|
58
|
-
queueMgr: string;
|
|
59
|
-
type: string;
|
|
60
|
-
ronaTimeout?: number | undefined;
|
|
61
|
-
isConsulted?: boolean | undefined;
|
|
62
|
-
isConferencing: boolean;
|
|
63
|
-
updatedBy?: string | undefined;
|
|
64
|
-
destinationType?: string | undefined;
|
|
65
|
-
}> | undefined>;
|
|
59
|
+
secureCad?: Array<string>;
|
|
60
|
+
keyId: string | null;
|
|
61
|
+
keyVersion: number | null;
|
|
62
|
+
}): Promise<any>;
|
|
66
63
|
addEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
67
64
|
addOnceEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
68
65
|
removeEventListener<T extends keyof Listeners>(eventName: T, listener: Listeners[T]): void;
|
|
@@ -61,6 +61,8 @@ export declare class ShortcutKeyJsApi {
|
|
|
61
61
|
REFRESH_KEY: string;
|
|
62
62
|
SWITCH_TASK_KEY: string;
|
|
63
63
|
ACCEPT_ALL_TASK_KEY: string;
|
|
64
|
+
EXPAND_COLLAPSE_WEBEX: string;
|
|
65
|
+
MINIMIZE_RESTORE_WEBEX: string;
|
|
64
66
|
} | undefined;
|
|
65
67
|
}
|
|
66
68
|
export declare const createShortcutKeyJsApi: () => ShortcutKeyJsApi;
|
package/package.json
CHANGED
|
@@ -1,6 +1,6 @@
|
|
|
1
1
|
{
|
|
2
2
|
"name": "@wxcc-desktop/sdk",
|
|
3
|
-
"version": "1.3.
|
|
3
|
+
"version": "1.3.2",
|
|
4
4
|
"author": "Roman Manchenko",
|
|
5
5
|
"license": "ISC",
|
|
6
6
|
"repository": "git@sqbu-github.cisco.com:CBABU/agentx-js-api.git",
|
|
@@ -8,7 +8,7 @@
|
|
|
8
8
|
"types": "./dist/types/index.d.ts",
|
|
9
9
|
"dependencies": {
|
|
10
10
|
"@uuip/unified-ui-platform-sdk": "^1.2.6",
|
|
11
|
-
"@wxcc-desktop/sdk-types": "^1.0.
|
|
11
|
+
"@wxcc-desktop/sdk-types": "^1.0.4",
|
|
12
12
|
"event-emitter": "^0.3.5",
|
|
13
13
|
"js-cookie": "^3.0.1"
|
|
14
14
|
},
|