@wxcc-desktop/sdk 1.2.6 → 1.2.10

package/src/[sandbox]/sandbox-config.ts

@@ -1,23 +0,0 @@
-export const PROCESS_ENV_SANDBOX = {
-  COMPLIANCE_SERVICE_URL: "https://ccc-compliance.qaus1.ciscoccservice.com/ccc-compliance/v1",
-  CONFIG_URL: "https://config.qaus1.ciscoccservice.com/config/v1",
-
-  // api endpoints
-  AQM_HOST: "https://aqm.qaus1.ciscoccservice.com/aqm/v1",
-  EMM_HOST: "https://emm.qaus1.ciscoccservice.com/emm/v1",
-  NOTIF_HOST: "https://notifs.qaus1.ciscoccservice.com/notifs/v1",
-  WXM_HOST: "https://api.getcloudcherry.com/api",
-  CMS_HOST: "https://cms.qaus1.ciscoccservice.com",
-  DIALER_HOST: "https://dialer.qaus1.ciscoccservice.com/dialer/v1",
-  MEDIA_SERVICE_HOST: "https://mediastorage.qaus1.ciscoccservice.com/media",
-
-  // auth
-  ID_BROKER_URL: "https://idbrokerbts.webex.com",
-  IDENTITY_URL: "https://identitybts.webex.com",
-  AUTH_CLIENT_ID: "Ce05996acf8f05ea974343aba080d8e1d057401c9506ca69825a08ef69cfb875a",
-  AUTH_CLIENT_SECRET: "0a1521cc5644767724a7ab2b9417ac33c59c39240814e30ebe3bc6c4378c20f0",
-  AUTH_SCOPE:
-    "cloud-contact-center:pod_read cloud-contact-center:pod_conv contact-center-context:pod_read contact-center-context:pod_write cloud-contact-center-digital:read cloud-contact-center-digital:write webex-squared:kms_write webex-squared:kms_bind webex-squared:kms_read webexsquare:get_conversation Identity:SCIM spark:all spark:kms cjp:config_read sunlight-internal-service:write spark:messages_write",
-  UUIP_WEB_SERVICE: "https://uuip-web-services.qaus1.ciscoccservice.com",
-  FLS_URL: "https://ciflsbts.webex.com/federation"
-};

package/src/[sandbox]/sandbox-mock.ts

@@ -1,218 +0,0 @@
-import { Service } from "@wxcc-desktop/sdk-types";
-
-export const buddyAgentPayload: Service.Aqm.Contact.BuddyAgents = {
-  agentProfileId: "AXCLfZhH9S1oTdqE1OFw",
-  channelName: "chat",
-  state: "Available"
-};
-
-export const vTeamListpayload: Service.Aqm.Contact.VTeam = {
-  agentProfileId: "AXCLfZhH9S1oTdqE1OFw",
-  agentSessionId: "5a84d32c-691b-4500-b163-d6cdba2a3163",
-  channelType: "chat",
-  type: "inboundqueue"
-};
-
-export const consultQueue: Service.Aqm.Contact.ConsultQueue = {
-  agentId: "df276f7a-5113-4d30-831b-ba2d51010203",
-  queueId: "3268",
-  trackingId: "3d0ab7d7-e92a-4b24-a238-92f940e64489"
-};
-
-export const consultAgent: Service.Aqm.Contact.ConsultAgent = {
-  agentId: "df276f7a-5113-4d30-831b-ba2d51010203",
-  destAgentDN: "9997770095",
-  destAgentId: "299b728a-d6f8-4934-8fad-577525c0b7fc",
-  destAgentTeamId: "960",
-  destSiteId: "472",
-  mediaType: "telephony",
-  trackingId: "3d0ab7d7-e92a-4b24-a198-92f940e64489"
-};
-
-export const consultDN: Service.Aqm.Contact.ConsultDN = {
-  destAgentId: "9997770095",
-  destinationType: "DN",
-  mediaType: "telephony",
-  trackingId: "3d0ab7d7-e92a-2324-a198-92f940e64489"
-};
-
-export const vteamTransferMockPayLoad = {
-  vteamId: "AXDiuOLjKin42Ov3QJXN",
-  vteamType: "inboundqueue"
-};
-
-export const blindTransferMockPayLoad = {
-  agentId: "f795f41f-3782-44fa-97a4-c8b4dc029477",
-  destAgentId: "299b728a-d6f8-4934-8fad-577525c0b7fc",
-  mediaType: "chat",
-  destAgentTeamId: "964",
-  destAgentDN: "9997770095",
-  destSiteId: "472"
-};
-
-export const consultTransferMockPayLoad = {
-  agentId: "43bfcdef-5551-45b1-a8f9-a0b33e66e3fe",
-  destAgentId: "f795f41f-3782-44fa-97a4-c8b4dc029477",
-  mediaType: "telephony",
-  mediaResourceId: "b102ed10-fac2-4f8e-bece-1c2da6ba6dd8"
-};
-
-export const contactPayload = {
-  mediaResourceId: "49bcf26b-ec75-4351-89fa-55d54682c20c",
-  eventType: "RoutingMessage",
-  agentId: "16839506-7c48-4a71-ba1b-d585e5d37607",
-  trackingId: "354deeae-c98a-4a8c-9e04-e56e129fdb9f",
-  interaction: {
-    isFcManaged: false,
-    isTerminated: false,
-    mediaType: "telephony",
-    previousVTeams: ["AXCZ0YCAXrf9I0XFBI7b"],
-    state: "connected",
-    currentVTeam: "3268",
-    participants: {
-      "+19997770096": { id: "+19997770096", pType: "Customer", type: "Customer" },
-      "aad323de-32d8-48c9-af6b-b68dfbabfe20": {
-        name: "uuip-agent2",
-        pType: "Agent",
-        teamName: "Team X",
-        lastUpdated: 1597681728863,
-        teamId: "962",
-        joinTimestamp: 1597681728863,
-        isConsulted: false,
-        hasJoined: true,
-        consultTimestamp: null,
-        dn: "9997770194",
-        queueId: "3268",
-        id: "16839506-7c48-4a71-ba1b-d585e5d37607",
-        sessionId: "319d8e83-2a75-4ef3-9cb8-1c845edb15a0",
-        consultState: null,
-        queueMgrId: "aqm",
-        siteId: "473",
-        type: "Agent",
-        channelId: "ab8b3603-84a7-4f61-b987-9044b4d69cf2",
-        wrapUpTimestamp: null,
-        isWrapUp: false
-      }
-    },
-    interactionId: "49bcf26b-ec75-4351-89fa-55d54682c20c",
-    orgId: "f222e3af-1a53-42ef-9deb-7520034b8a10",
-    callAssociatedData: {
-      customerName: { value: "test", name: "r", agentEditable: false, type: "s", displayName: "d" }
-    },
-    callAssociatedDetails: {
-      virtualTeamName: "Queue - Telephony",
-      ani: "+19997770096",
-      ronaTimeout: "30",
-      dn: "+12147659000",
-      pathId: " StartCall PlayDone out out out",
-      IvrPath: " EOI",
-      subject: "",
-      toAddress: "",
-      inReplyTo: "",
-      customerName: "",
-      ccAddress: "",
-      entryPointId: "",
-      accountId: "",
-      reasonCode: "",
-      reason: "",
-      references: "",
-      contentType: "",
-      date: "",
-      replyToAddress: "",
-      fromAddress: "",
-      messageId: "",
-      from: "",
-      threadId: "",
-      bccAddress: "",
-      queueType: "",
-      dnis: "",
-      category: "",
-      sourceNumber: "",
-      sourcePage: "",
-      appUser: "",
-      customerNumber: ""
-    },
-    callProcessingDetails: {
-      QMgrName: "aqm",
-      pauseResumeEnabled: "true",
-      taskToBeSelfServiced: "false",
-      ani: "+19997770096",
-      recordInProgress: "true",
-      pauseDuration: "10",
-      dnis: "+12147659000",
-      tenantId: "133",
-      QueueId: "3268",
-      vteamId: "3268",
-      jscriptId: "AXCZ4c3mjkwgAuS7vSIU",
-      customerName: "",
-      virtualTeamName: "Queue - Telephony",
-      ronaTimeout: "30",
-      category: "",
-      reason: "",
-      sourceNumber: "",
-      sourcePage: "",
-      appUser: "",
-      customerNumber: "",
-      reasonCode: "",
-      IvrPath: " EOI",
-      pathId: " StartCall PlayDone out out out",
-      fromAddress: ""
-    },
-    media: {
-      "49bcf26b-ec75-4351-89fa-55d54682c20c": {
-        mediaResourceId: "49bcf26b-ec75-4351-89fa-55d54682c20c",
-        mediaType: "telephony",
-        mediaMgr: "vmm",
-        participants: ["+19997770096", "16839506-7c48-4a71-ba1b-d585e5d37607"],
-        mType: "mainCall",
-        isHold: false,
-        holdTimestamp: null
-      }
-    },
-    owner: "16839506-7c48-4a71-ba1b-d585e5d37607",
-    mediaChannel: "broadcloud",
-    contactDirection: { type: "INBOUND" },
-    callFlowParams: {
-      Play2: {
-        name: "Play2",
-        qualifier: "",
-        description: "(A valid text.)",
-        valueDataType: "string",
-        value: "Welcome to Agent X Team Space"
-      },
-      Queue3: {
-        name: "Queue3",
-        qualifier: "vteam",
-        description: "(vteam, A valid VTeam.)",
-        valueDataType: "string",
-        value: "3268"
-      }
-    }
-  },
-  interactionId: "49bcf26b-ec75-4351-89fa-55d54682c20c",
-  orgId: "f222e3af-1a53-42ef-9deb-7520034b8a10",
-  queueMgr: "aqm",
-  type: "AgentContactAssigned",
-  destAgentId: "16839506-7c48-4a71-ba1b-d585e5d37607",
-  consultMediaResourceId: "",
-  owner: "",
-  isConferencing: false
-};
-
-///////////////////////////////////////////////////////
-export const mocksShortcutKeys = [
-  {
-    widgetElement: "custom-element",
-    group: "custom widget",
-    action: "login",
-    modifierKeys: "ctrlKey_altKey",
-    key: "r"
-  },
-  {
-    widgetElement: "custom-element",
-    group: "custom widget",
-    action: "logout",
-    modifierKeys: "ctrlKey_altKey",
-    key: "n"
-  }
-];

package/src/[sandbox]/sandbox.ts

@@ -1,164 +0,0 @@
-import { initAgentxServices, SERVICE } from "@wxcc-desktop/sdk-types";
-import { CI, OAuth } from "@uuip/unified-ui-platform";
-import { css, customElement, html, internalProperty, LitElement } from "lit-element";
-import { PROCESS_ENV_SANDBOX } from "./sandbox-config";
-import "./widget-using-js-api";
-import { nothing } from "lit-html";
-import { I18N } from "@uuip/unified-ui-platform-sdk";
-
-// SANDBOX I18N Instance (widget using it's own)
-const i18n = SERVICE.i18n;
-const i18nMixin = I18N.createMixin({ i18n });
-
-// SANDBOX I18N "t" function (widget using it's own)
-function t(...args: Parameters<typeof i18n.t>) {
-  return i18n.t(...args);
-}
-
-@customElement("agentx-js-api-sandbox")
-export class Sandbox extends i18nMixin(LitElement) {
-  // SANDBOX
-  @internalProperty() private isAuthorized = false;
-  @internalProperty() private isAgentLoggedIn = false;
-  @internalProperty() private oAuthToken?: OAuth.Token;
-  @internalProperty() private isServiceInited = false;
-
-  // SANDBOX Auth Instance
-  private auth = new OAuth.Service({
-    clientId: PROCESS_ENV_SANDBOX.AUTH_CLIENT_ID,
-    clientSecret: PROCESS_ENV_SANDBOX.AUTH_CLIENT_SECRET,
-    scopes: PROCESS_ENV_SANDBOX.AUTH_SCOPE,
-    idbrokerUrl: PROCESS_ENV_SANDBOX.ID_BROKER_URL,
-    identityUrl: PROCESS_ENV_SANDBOX.IDENTITY_URL,
-    uuipWebServiceUrl: PROCESS_ENV_SANDBOX.UUIP_WEB_SERVICE,
-    flsUrl: PROCESS_ENV_SANDBOX.FLS_URL
-  });
-
-  constructor() {
-    super();
-    // Initing SANDBOX I18N Instance
-    i18n.init(SERVICE.i18n.DEFAULT_INIT_OPTIONS);
-  }
-
-  async connectedCallback() {
-    super.connectedCallback();
-
-    // AUTH
-    const oAuthToken = await this.auth.getToken();
-    if (oAuthToken) {
-      this.oAuthToken = oAuthToken;
-
-      // INIT SERVICE Singleton
-      await initAgentxServices(PROCESS_ENV_SANDBOX, oAuthToken.access_token);
-
-      this.isServiceInited = true;
-
-      await this.loginFlow();
-
-      this.isAuthorized = true;
-    }
-  }
-
-  onLoginClick() {
-    this.auth.login();
-  }
-
-  onLogoutClick() {
-    this.oAuthToken && this.auth.logout(this.oAuthToken.access_token);
-  }
-
-  async loginFlow() {
-    const ci = new CI.Service({
-      accessToken: this.oAuthToken?.access_token!,
-      identityUrl: PROCESS_ENV_SANDBOX.IDENTITY_URL
-    });
-    const me = await ci.getUserMe();
-    console.log("ME:", me);
-    console.log("");
-
-    // LOGIN
-    // -------------------
-
-    try {
-      const reload = await SERVICE.aqm.agent.reload();
-      console.log("RELOADED", reload);
-      console.log("");
-    } catch (error) {
-      console.log("RELOAD FAILED", JSON.stringify(error));
-      const profile = SERVICE.conf.profile ? SERVICE.conf.profile : await SERVICE.conf.fetchProfile();
-      const defaultAuxCode = profile.idleCodes.filter(option => option.isDefault)[0]?.id;
-      const login = await SERVICE.aqm.agent.stationLogin({
-        data: {
-          dn: "192837465500",
-          usesOtherDN: false,
-          siteId: profile.siteId,
-          teamId: profile.teams[0].teamId,
-          teamName: profile.teams[0].teamName,
-          skillProfileId: profile.skillProfileId,
-          auxCodeId: defaultAuxCode.toString()
-        }
-      });
-      console.log("Station LOGIN", login);
-      console.log("");
-    }
-
-    // STATE
-    // -------------
-
-    const agentState = await SERVICE.aqm.agent.stateChange({
-      data: {
-        state: "Available",
-        auxCodeIdArray: "0"
-      }
-    });
-    console.log("STATE", agentState);
-    console.log("");
-
-    this.isAgentLoggedIn = true;
-  }
-
-  static get styles() {
-    return css`
-      :host {
-        height: 100vh;
-      }
-    `;
-  }
-
-  render() {
-    return html`
-      <section>
-        <div>
-          <h3 style="margin-top: 0">${t("app:preparing")}:</h3>
-
-          <div>
-            <p style="word-break: break-all">${JSON.stringify(PROCESS_ENV_SANDBOX)}</p>
-          </div>
-        </div>
-        <br />
-        <div>
-          ${!this.isAuthorized && this.oAuthToken?.access_token
-            ? html`
-                <span>${t("app:wait")}...</span>
-              `
-            : html`
-                ${this.isAgentLoggedIn
-                  ? html`
-                      <button @click="${() => this.onLogoutClick()}">${t("app:logout")}</button>
-                    `
-                  : html`
-                      <button @click="${() => this.onLoginClick()}">${t("app:login")}</button>
-                    `}
-              `}
-          ${this.isServiceInited
-            ? html`
-                <hr />
-                <br />
-                <widget-using-js-api .accessToken="${this.oAuthToken?.access_token}"></widget-using-js-api>
-              `
-            : nothing}
-        </div>
-      </section>
-    `;
-  }
-}