@workwell-global/toolkit 1.1.18 → 1.1.19

package/dist/models/schemas/api/caseManagement/DCaseManagementAPI.d.ts

@@ -0,0 +1,395 @@
+import { z } from 'zod';
+export declare const caseManagementOptions: {
+    readonly InternalCase: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly Intent: {
+        readonly feedback: 127840001;
+        readonly request: 127840002;
+        readonly workflow: 127840003;
+        readonly leadSignUp: 127840004;
+        readonly complaint: 1;
+        readonly compliment: 2;
+        readonly enquiry: 3;
+    };
+    readonly Origin: {
+        readonly phoneOut: 127840001;
+        readonly emailOut: 127840002;
+        readonly visit: 127840003;
+        readonly voicemail: 127840004;
+        readonly workflow: 127840005;
+        readonly liveChat: 700610000;
+        readonly web: 3;
+        readonly email: 2;
+        readonly phone: 1;
+        readonly whatsapp: 127840006;
+        readonly portal: 127840007;
+        readonly facebook: 2483;
+        readonly twitter: 3986;
+        readonly meeting: 127840008;
+    };
+    readonly ComplexCase: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly IsInternalAssistanceRequired: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly AssistanceRequiredBy: {
+        readonly user: 127840000;
+        readonly team: 127840001;
+    };
+    readonly InternalAssistanceProvided: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly ElectronicSignatureCase: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly RouteCase: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly Escalated: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly FirstResponseSent: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly ReceivedAs: {
+        readonly publicMessage: 0;
+        readonly privateMessage: 1;
+    };
+    readonly BlockedProfile: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly ServiceLevel: {
+        readonly gold: 1;
+        readonly silver: 2;
+        readonly bronze: 3;
+    };
+    readonly StatusReason: {
+        readonly notPickedUp: 1;
+        readonly pickedUpInitialResponseNotSent: 127840015;
+        readonly wwgToRespond: 127840016;
+        readonly resolved: 5;
+        readonly awaitingCustomerResponse: 127840017;
+        readonly awaitingThirdPartyResponse: 127840019;
+        readonly resolvedCompleted: 127840018;
+        readonly cancelled: 6;
+        readonly merged: 2000;
+        readonly onHold: 2;
+        readonly waitingForDetails: 3;
+        readonly researching: 4;
+        readonly queryOnHours: 6004;
+        readonly queryOnRate: 6005;
+        readonly inQuery: 6006;
+        readonly readyToPay: 6007;
+        readonly notPickedUpContractToProcess: 127840024;
+        readonly awaitingInternalTeam: 127840020;
+        readonly internalResponseProvided: 127840021;
+        readonly pickedContractToProcess: 127840022;
+        readonly pickedCannotSign: 127840023;
+    };
+    readonly HasOpenInternalAssistanceTasks: {
+        readonly no: 0;
+        readonly yes: 1;
+    };
+    readonly Status: {
+        readonly resolved: 1;
+        readonly active: 0;
+        readonly cancelled: 2;
+    };
+};
+export declare const caseManagementRelationships: {
+    readonly customeridAccount: {
+        readonly relationshipName: "customerid_account";
+        readonly entity: "accounts";
+    };
+    readonly regardingidAccount: {
+        readonly relationshipName: "ww_RegardingId_account";
+        readonly entity: "accounts";
+    };
+    readonly enquiry: {
+        readonly relationshipName: "ww_Enquiry";
+        readonly entity: "ww_enquiries";
+    };
+    readonly agency: {
+        readonly relationshipName: "ww_Agency";
+        readonly entity: "accounts";
+    };
+    readonly country: {
+        readonly relationshipName: "ww_Country";
+        readonly entity: "ww_countries";
+    };
+    readonly solutiontype: {
+        readonly relationshipName: "ww_SolutionType";
+        readonly entity: "products";
+    };
+    readonly primarycontactid: {
+        readonly relationshipName: "primarycontactid";
+        readonly entity: "contacts";
+    };
+    readonly productid: {
+        readonly relationshipName: "productid";
+        readonly entity: "products";
+    };
+    readonly email: {
+        readonly relationshipName: "Incident_Emails";
+        readonly entity: "emails";
+    };
+};
+export declare const caseManagementFields: {
+    readonly incidentid: {
+        readonly pretty: "caseId";
+        readonly type: z.ZodString;
+    };
+    readonly _customerid_value: {
+        readonly relationshipName: "customerid_account";
+        readonly entity: "accounts";
+        readonly pretty: "customerValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_fromemail: {
+        readonly pretty: "fromEmail";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_internalcase: {
+        readonly pretty: "internalCase";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly title: {
+        readonly pretty: "caseTitle";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly caseage: {
+        readonly pretty: "caseAgeMinutes";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_caseagedays: {
+        readonly pretty: "caseAgeDays";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly _ww_regardingid_value: {
+        readonly relationshipName: "ww_RegardingId_account";
+        readonly entity: "accounts";
+        readonly pretty: "regardingValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ticketnumber: {
+        readonly pretty: "ticketNumber";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly casetypecode: {
+        readonly pretty: "caseTypeCode";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly caseorigincode: {
+        readonly pretty: "caseOriginCode";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly _ww_enquiry_value: {
+        readonly relationshipName: "ww_Enquiry";
+        readonly entity: "ww_enquiries";
+        readonly pretty: "enquiryValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _ww_agency_value: {
+        readonly relationshipName: "ww_Agency";
+        readonly entity: "accounts";
+        readonly pretty: "agencyValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _ww_accountmanager_value: {
+        readonly pretty: "accountManagerValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _ww_salescode_value: {
+        readonly pretty: "salesCodeValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _ww_engagementconsultant_value: {
+        readonly pretty: "engagementConsultantValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _ww_country_value: {
+        readonly relationshipName: "ww_Country";
+        readonly entity: "ww_countries";
+        readonly pretty: "countryValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _ww_solutiontype_value: {
+        readonly relationshipName: "ww_SolutionType";
+        readonly entity: "products";
+        readonly pretty: "solutionTypeValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly followupby: {
+        readonly pretty: "followUpBy";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_complexcase: {
+        readonly pretty: "complexCase";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly ww_isinternalassistancerequired: {
+        readonly pretty: "isInternalAssistanceRequired";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly ww_assistancerequiredby: {
+        readonly pretty: "assistanceRequiredBy";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly _ww_assistingteam_value: {
+        readonly pretty: "assistingTeamValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _ww_assistinguser_value: {
+        readonly pretty: "assistingUserValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_internalassistanceprovided: {
+        readonly pretty: "internalAssistanceProvided";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly ww_lastinternalassistancerequestedon: {
+        readonly pretty: "lastInternalAssistanceRequestedOn";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_lastinternalassistanceprovidedon: {
+        readonly pretty: "lastInternalAssistanceProvidedOn";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_electronicsignaturecase: {
+        readonly pretty: "electronicSignatureCase";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly description: {
+        readonly pretty: "description";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_latestcustomeremail: {
+        readonly pretty: "latestCustomerEmail";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly responseby: {
+        readonly pretty: "firstResponseBy";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly resolveby: {
+        readonly pretty: "resolveBy";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly routecase: {
+        readonly pretty: "routeCase";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly ww_latestincomingemailon: {
+        readonly pretty: "lastEmailReceivedOn";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly ww_emailcount: {
+        readonly pretty: "emailsCount";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly _parentcaseid_value: {
+        readonly pretty: "parentCaseValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _primarycontactid_value: {
+        readonly relationshipName: "primarycontactid";
+        readonly entity: "contacts";
+        readonly pretty: "contactValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _productid_value: {
+        readonly relationshipName: "productid";
+        readonly entity: "products";
+        readonly pretty: "productValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly isescalated: {
+        readonly pretty: "escalated";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly escalatedon: {
+        readonly pretty: "escalatedOn";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly firstresponsesent: {
+        readonly pretty: "firstResponseSent";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly _socialprofileid_value: {
+        readonly pretty: "socialProfileValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly messagetypecode: {
+        readonly pretty: "receivedAs";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly influencescore: {
+        readonly pretty: "influenceScore";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly sentimentvalue: {
+        readonly pretty: "sentimentScore";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly blockedprofile: {
+        readonly pretty: "blockedProfile";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly _kbarticleid_value: {
+        readonly pretty: "knowledgeBaseArticleValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _contractid_value: {
+        readonly pretty: "contractValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly _contractdetailid_value: {
+        readonly pretty: "contractLineValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly productserialnumber: {
+        readonly pretty: "serialNumber";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly contractservicelevelcode: {
+        readonly pretty: "serviceLevel";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    };
+    readonly ww_hasopeninternalassistancetasks: {
+        readonly pretty: "hasOpenInternalAssistanceTasks";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    };
+    readonly ww_onholdreason: {
+        readonly pretty: "onHoldReason";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly "_ww_agency_value@OData.Community.Display.V1.FormattedValue": {
+        readonly pretty: "agencyFormattedValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly "_ww_accountmanager_value@OData.Community.Display.V1.FormattedValue": {
+        readonly pretty: "accountManagerFormattedValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly "_customerid_value@OData.Community.Display.V1.FormattedValue": {
+        readonly pretty: "customerFormattedValue";
+        readonly type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    };
+    readonly Incident_Emails: {
+        readonly pretty: "emails";
+        readonly entityKey: "email";
+        readonly isArray: true;
+    };
+};
+//# sourceMappingURL=DCaseManagementAPI.d.ts.map

package/dist/models/schemas/api/caseManagement/DCaseManagementAPI.d.ts.map

@@ -0,0 +1 @@
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