@wokuapp/sdk 0.3.0 → 0.4.0

package/dist/index.d.ts

@@ -158,6 +158,99 @@ interface components {
             clientEmail?: string;
             clientPhone?: string;
         };
+        FollowUpOriginDto: {
+            /** @enum {string} */
+            tool: "woku" | "nps" | "csat" | "ces";
+            refId: string;
+            instrumentId?: string;
+        };
+        FollowUpAttachmentDto: {
+            /** @description Stable number of the file in the conversation (survey prelude included). */
+            index: number;
+            /** @description Display label in the conversation language, e.g. "Archivo 2" or "File 2". Summaries cite files by this label. */
+            label: string;
+            /** @enum {string} */
+            kind: "image" | "audio" | "document" | "unsupported";
+            /** @description Private original file (evidence). Absent while pending or when nothing was stored (location, contacts, over the limits). */
+            fileId?: string;
+            /** @description Converted copy the model read, when there was a conversion. */
+            readableFileId?: string;
+            filename: string;
+            mimeType: string;
+            /** @enum {string} */
+            status: "pending" | "ready" | "failed" | "unsupported";
+            /** @description Transcript (audio) or description (image, document) generated from the file. Untrusted customer content. */
+            text?: string;
+            /** @description Stable reason code when failed or unsupported (e.g. video, location, message_limit, conversation_limit, read_failed). */
+            failureReason?: string;
+            /** @description Admin page that opens this file after login and a company check (signed, short-lived download). Never a storage URL. */
+            adminUrl?: string;
+        };
+        FollowUpMessageDto: {
+            /** @enum {string} */
+            role: "agent" | "client";
+            /** @description Message text. May be empty when the message only has files. */
+            content: string;
+            /** Format: date-time */
+            timestamp: string;
+            /**
+             * @description survey: the prelude, what the customer said in the survey before the follow-up. On the survey_thread line it is the WhatsApp survey exchange; on every other line (follow_up_number, email) it is the original comment as a client message. follow_up: the follow-up itself. Every line may start with the prelude, so messages[0] can be a client message; filter phase === 'follow_up' to read only the follow-up.
+             * @enum {string}
+             */
+            phase: "survey" | "follow_up";
+            responseType?: string;
+            selectedOption?: string;
+            /** @description Files the customer sent with this message. */
+            attachments?: components["schemas"]["FollowUpAttachmentDto"][];
+        };
+        FollowUpCitationDto: {
+            index: number;
+            /** @description Label of the cited file, e.g. "Archivo 2". */
+            label: string;
+            fileId?: string;
+            /** @description What the file supports in the summary. */
+            supports: string;
+            /** @description Admin page that opens this file after login and a company check (signed, short-lived download). Never a storage URL. */
+            adminUrl?: string;
+        };
+        FollowUpConversationDto: {
+            _id: string;
+            companyId: string;
+            origin: components["schemas"]["FollowUpOriginDto"];
+            wokuId?: string;
+            reviewId?: string;
+            /** @enum {string} */
+            reviewType: "textnote" | "voicemail";
+            originalReview: string;
+            originalQualification?: number;
+            /** @enum {string} */
+            state: "pending" | "initial_sent" | "awaiting_detail" | "closing" | "completed" | "timed_out" | "cancelled";
+            /** @enum {string} */
+            channel: "email" | "whatsapp";
+            /**
+             * @description WhatsApp line. survey_thread: the agent continues the survey conversation on the survey number. follow_up_number: the agent writes from the dedicated follow-up number. Absent for email.
+             * @enum {string}
+             */
+            line?: "survey_thread" | "follow_up_number";
+            /** @description Stable reason code for exclusion, failure or uncertain delivery. Provider error details are never exposed. */
+            reason?: string;
+            /** @description Messages in order: the survey prelude (phase survey) first, then the follow-up (phase follow_up). Filter phase === 'follow_up' for the follow-up messages only. */
+            messages: components["schemas"]["FollowUpMessageDto"][];
+            executiveSummary?: string;
+            actionItems?: string[];
+            sentiment?: string;
+            topics?: string[];
+            /** @description Files the summary cites; the summary text mentions them as "(Archivo N)". */
+            summaryCitations?: components["schemas"]["FollowUpCitationDto"][];
+            summaryVersion: number;
+            /** Format: date-time */
+            createdAt?: string;
+            /** Format: date-time */
+            updatedAt?: string;
+        };
+        FollowUpEnvelopeDto: {
+            data: components["schemas"]["FollowUpConversationDto"];
+        };
         CreateExternalTrackerDefinitionDTO: {
             /**
              * @description Tracker name. Identifies the tracker within the company catalog. Unique per company.
@@ -229,6 +322,33 @@ interface components {
              */
             value: string;
         };
+        CustomTicketDestinationUpdateDto: {
+            /**
+             * @description upsert explicitly reuses the creation URL/method with a stable externalId. remote-id updates the previously created remote resource.
+             * @enum {string}
+             */
+            mode: "upsert" | "remote-id";
+            /** @description remote-id only: same-origin URL containing {{remoteId}}; credentials and fragments are forbidden. */
+            url?: string;
+            /**
+             * @description remote-id only.
+             * @default PATCH
+             * @enum {string}
+             */
+            method: "PUT" | "PATCH";
+            /** @description Dot-separated path to the ID in the creation response, required for remote-id. Prototype keys are forbidden. */
+            responseIdPath?: string;
+        };
+        CustomTicketDestinationConfigDto: {
+            /** Format: uri */
+            url: string;
+            /** @enum {string} */
+            method?: "POST" | "PUT";
+            headers?: {
+                [key: string]: string;
+            };
+            update?: components["schemas"]["CustomTicketDestinationUpdateDto"];
+        };
         TicketRoutingConditionDto: {
             /** @enum {string} */
             relationToPrevious?: "AND" | "OR";
@@ -251,10 +371,12 @@ interface components {
         V1CreateTicketDestinationDto: {
             /** @example Zendesk Soporte Chile */
             name: string;
-            /** @description Non-secret provider config (validated per kind). */
+            /** @description Kind-specific destination configuration. Custom update is optional and explicit; omission never causes a second create. */
             config: {
                 [key: string]: unknown;
-            };
+            } & (components["schemas"]["CustomTicketDestinationConfigDto"] | {
+                [key: string]: unknown;
+            });
             /** @description Provider credentials (write-only, encrypted). */
             credentials: {
                 [key: string]: string;
@@ -268,9 +390,12 @@ interface components {
         };
         V1UpdateTicketDestinationDto: {
             name?: string;
+            /** @description Kind-specific configuration including explicit custom update capability. */
             config?: {
                 [key: string]: unknown;
-            };
+            } & (components["schemas"]["CustomTicketDestinationConfigDto"] | {
+                [key: string]: unknown;
+            });
             /** @description Present = credential rotation. */
             credentials?: {
                 [key: string]: string;
@@ -407,6 +532,16 @@ interface components {
             folderId: string | null;
         };
         V1CreateTextnoteBodyDto: {
+            /**
+             * @description Collection provenance. Omitted historical inputs remain unknown and cannot start follow-up.
+             * @enum {string}
+             */
+            collectionKind?: "standalone" | "flow";
+            /**
+             * Format: ObjectId
+             * @description Required for flow captures; validated against the company and instrument.
+             */
+            flowId?: string;
             /** @description Opaque invitation or prepared journey-entry response token. Consumed after saving feedback; never stored on the review. */
             dispatchToken?: string;
             /**
@@ -429,6 +564,16 @@ interface components {
             responseChannel?: string;
         };
         V1CreateVoicemailBodyDto: {
+            /**
+             * @description Collection provenance. Omitted historical inputs remain unknown and cannot start follow-up.
+             * @enum {string}
+             */
+            collectionKind?: "standalone" | "flow";
+            /**
+             * Format: ObjectId
+             * @description Required for flow captures; validated against the company and instrument.
+             */
+            flowId?: string;
             /** @description Opaque invitation or prepared journey-entry response token. Consumed after saving feedback; never stored on the review. */
             dispatchToken?: string;
             /**
@@ -488,6 +633,16 @@ interface components {
             revoked: boolean;
         };
         V1CreateNpsBodyDto: {
+            /**
+             * @description Collection provenance. Omitted historical inputs remain unknown and cannot start follow-up.
+             * @enum {string}
+             */
+            collectionKind?: "standalone" | "flow";
+            /**
+             * Format: ObjectId
+             * @description Required for flow captures; validated against the company and instrument.
+             */
+            flowId?: string;
             /**
              * @description NPS score 0-10 (0-6 detractor, 7-8 passive, 9-10 promoter)
              * @example 9
@@ -526,6 +681,16 @@ interface components {
             description: string;
         };
         V1CreateCsatBodyDto: {
+            /**
+             * @description Collection provenance. Omitted historical inputs remain unknown and cannot start follow-up.
+             * @enum {string}
+             */
+            collectionKind?: "standalone" | "flow";
+            /**
+             * Format: ObjectId
+             * @description Required for flow captures; validated against the company and instrument.
+             */
+            flowId?: string;
             /**
              * @description CSAT satisfaction score 1-5
              * @example 4
@@ -559,6 +724,16 @@ interface components {
             description: string;
         };
         V1CreateCesBodyDto: {
+            /**
+             * @description Collection provenance. Omitted historical inputs remain unknown and cannot start follow-up.
+             * @enum {string}
+             */
+            collectionKind?: "standalone" | "flow";
+            /**
+             * Format: ObjectId
+             * @description Required for flow captures; validated against the company and instrument.
+             */
+            flowId?: string;
             /**
              * @description CES effort score 1-5
              * @example 4
@@ -608,6 +783,16 @@ interface components {
             externalId?: string;
         };
         V1CaptureBodyDto: {
+            /**
+             * @description Collection provenance. Omitted historical inputs remain unknown and cannot start follow-up.
+             * @enum {string}
+             */
+            collectionKind?: "standalone" | "flow";
+            /**
+             * Format: ObjectId
+             * @description Required for flow captures; validated against the company and instrument.
+             */
+            flowId?: string;
             /** @description Opaque invitation or prepared journey-entry response token. Consumed after saving feedback; never stored on the review. */
             dispatchToken?: string;
             /** @description Client-generated idempotency id */
@@ -1002,6 +1187,96 @@ interface components {
             defaultLocale?: "es" | "en";
             localizedContent?: components["schemas"]["CesToolLocalizedContentBodyDTO"][];
         };
+        PublicTicketOriginDto: {
+            /** @enum {string} */
+            tool: "woku" | "nps" | "form" | "csat" | "ces";
+            refId: string;
+            instrumentId?: string;
+            instrumentName?: string;
+            trackers?: {
+                trackerId?: string;
+                name?: string;
+                value?: string;
+            }[];
+        };
+        TicketFollowUpDto: {
+            conversationId?: string;
+            /** @enum {string} */
+            state: "not_applicable" | "pending" | "initial_sent" | "awaiting_detail" | "closing" | "completed" | "timed_out" | "cancelled";
+            reason?: string;
+            availableSummaryVersion?: number;
+            /**
+             * @description Current result of applying follow-up evidence to the ticket.
+             * @enum {string}
+             */
+            enrichmentState?: "processing" | "applied" | "failed" | "skipped";
+            /** @description Machine-readable reason for the enrichment result, without provider details or credentials. */
+            enrichmentReason?: string;
+            /** @description Last summary version successfully applied to this ticket. Conversation completion alone does not imply enrichment. */
+            appliedSummaryVersion?: number;
+            /** Format: date-time */
+            enrichedAt?: string;
+        };
+        PublicTicketDto: {
+            _id: string;
+            code?: string;
+            title: string;
+            /** @enum {string} */
+            severity: "high" | "medium" | "low";
+            destinationId?: string;
+            origin: components["schemas"]["PublicTicketOriginDto"];
+            /**
+             * @description Monotonic version of generated ticket content.
+             * @default 1
+             */
+            contentVersion: number;
+            followUp?: components["schemas"]["TicketFollowUpDto"];
+            score?: {
+                value?: number;
+                max?: number;
+                kind?: string;
+                display?: string;
+            };
+            aiSummary?: string;
+            aiCategory?: string;
+            caseDescription?: string;
+            historyHighlights?: string[];
+            whatCustomerWants?: string;
+            suggestedResolution?: string;
+            language?: string;
+            churnRisk?: string;
+            criteria?: string[];
+            historySnapshot?: {
+                [key: string]: unknown;
+            };
+            sentiment?: string;
+            generatedByAI?: boolean;
+            customerComment?: {
+                text?: string;
+                isAudio?: boolean;
+                audioUrl?: string;
+                transcription?: string;
+            };
+            client?: {
+                clientId?: string;
+                name?: string;
+                email?: string;
+                phone?: string;
+            };
+            timeline?: {
+                [key: string]: unknown;
+            }[];
+            /** Format: date-time */
+            createdAt?: string;
+            /** Format: date-time */
+            updatedAt?: string;
+        };
+        PublicTicketsPageDto: {
+            data: components["schemas"]["PublicTicketDto"][];
+            total: number;
+            page: number;
+            limit: number;
+        };
         UpdateTicketBodyDTO: {
             title?: string;
             /** @enum {string} */
@@ -1519,6 +1794,34 @@ interface components {
     pathItems: never;
 }
 interface operations {
+    V1FollowUpsController_get: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["FollowUpEnvelopeDto"];
+                };
+            };
+            /** @description Follow-up not found in this company */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content?: never;
+            };
+        };
+    };
     V1Controller_health: {
         parameters: {
             query?: never;
@@ -4875,7 +5178,9 @@ interface operations {
                 headers: {
                     [name: string]: unknown;
                 };
-                content?: never;
+                content: {
+                    "application/json": components["schemas"]["PublicTicketsPageDto"];
+                };
             };
             /** @description Validation error */
             400: {
@@ -4929,7 +5234,9 @@ interface operations {
                 headers: {
                     [name: string]: unknown;
                 };
-                content?: never;
+                content: {
+                    "application/json": components["schemas"]["PublicTicketDto"];
+                };
             };
             /** @description Ticket not found */
             404: {
@@ -4960,7 +5267,9 @@ interface operations {
                 headers: {
                     [name: string]: unknown;
                 };
-                content?: never;
+                content: {
+                    "application/json": components["schemas"]["PublicTicketDto"];
+                };
             };
             /** @description Validation error */
             400: {
@@ -5937,6 +6246,22 @@ type ShareWokuParams = Schemas['V1ShareWokuBodyDto'];
 type UpdateTicketParams = Schemas['UpdateTicketBodyDTO'];
 type CreateTicketDestinationParams = Schemas['V1CreateTicketDestinationDto'];
 type UpdateTicketDestinationParams = Schemas['V1UpdateTicketDestinationDto'];
+/** Explicit receiver contract for updating the original custom support case. */
+type CustomTicketUpdateConfig = {
+    mode: 'upsert';
+    responseIdPath?: string;
+} | {
+    mode: 'remote-id';
+    url: string;
+    method?: 'PUT' | 'PATCH';
+    responseIdPath: string;
+};
+type CustomTicketDestinationConfig = {
+    url: string;
+    method?: 'POST' | 'PUT';
+    headers?: Record<string, string>;
+    update?: CustomTicketUpdateConfig;
+};
 type CreateActionPlanGroupParams = Schemas['CreateActionPlanGroupDto'];
 type UpdateActionPlanGroupParams = Schemas['UpdateActionPlanGroupDto'];
 type CreateActionPlanTaskParams = Schemas['CreateActionPlanTaskDto'];
@@ -6037,6 +6362,114 @@ interface InvitationsResult {
     }>;
     [key: string]: unknown;
 }
+type FollowUpState = 'pending' | 'initial_sent' | 'awaiting_detail' | 'closing' | 'completed' | 'timed_out' | 'cancelled';
+interface FollowUpOrigin {
+    tool: 'woku' | 'nps' | 'csat' | 'ces';
+    refId: string;
+    instrumentId?: string;
+}
+/** Lightweight evidence state. Completion alone does not mean evidence was applied. */
+interface FollowUp {
+    conversationId?: string;
+    state: FollowUpState | 'not_applicable';
+    reason?: string;
+    availableSummaryVersion?: number;
+    appliedSummaryVersion?: number;
+    enrichedAt?: string;
+    /** Ticket processing status; conversation completion does not imply application. */
+    enrichmentState?: 'processing' | 'applied' | 'failed' | 'skipped';
+    enrichmentReason?: string;
+}
+/**
+ * WhatsApp line of a follow-up. `survey_thread`: the agent continued the
+ * survey conversation on the survey number. `follow_up_number`: it wrote from
+ * the dedicated follow-up number. Absent for email.
+ */
+type FollowUpLine = 'survey_thread' | 'follow_up_number';
+/**
+ * `survey`: the survey exchange that preceded the follow-up (prelude).
+ * `follow_up`: the follow-up itself.
+ */
+type FollowUpMessagePhase = 'survey' | 'follow_up';
+/**
+ * A file the customer sent. `adminUrl` opens it in the woku admin after login
+ * and a company check; the file itself and storage URLs are never returned.
+ */
+interface FollowUpAttachment {
+    /** Stable number of the file in the conversation (prelude included). */
+    index: number;
+    /** Label in the conversation language, e.g. "Archivo 2" or "File 2". */
+    label: string;
+    kind: 'image' | 'audio' | 'document' | 'unsupported';
+    /** Private original file. Absent while pending or when nothing was stored. */
+    fileId?: string;
+    /** Converted copy the model read, when there was a conversion. */
+    readableFileId?: string;
+    filename: string;
+    mimeType: string;
+    status: 'pending' | 'ready' | 'failed' | 'unsupported';
+    /** Transcript (audio) or description (image, document). Untrusted customer content. */
+    text?: string;
+    /** Stable reason code when failed or unsupported (e.g. `video`, `read_failed`). */
+    failureReason?: string;
+    adminUrl?: string;
+}
+/** A file the executive summary cites as "(Archivo N)". */
+interface FollowUpCitation {
+    index: number;
+    label: string;
+    fileId?: string;
+    /** What the file supports in the summary. */
+    supports: string;
+    adminUrl?: string;
+}
+interface FollowUpMessage {
+    role: 'agent' | 'client';
+    /** May be empty when the message only has files. */
+    content: string;
+    timestamp: string;
+    phase: FollowUpMessagePhase;
+    responseType?: string;
+    selectedOption?: string;
+    attachments?: FollowUpAttachment[];
+}
+/** Authorized conversation detail, without response tokens or transport credentials. */
+interface FollowUpConversation {
+    _id: string;
+    companyId: string;
+    origin: FollowUpOrigin;
+    wokuId?: string;
+    reviewId?: string;
+    reviewType: 'textnote' | 'voicemail';
+    originalReview: string;
+    originalQualification?: number;
+    state: FollowUpState;
+    channel: Channel;
+    line?: FollowUpLine;
+    reason?: string;
+    messages: FollowUpMessage[];
+    executiveSummary?: string;
+    actionItems?: string[];
+    sentiment?: string;
+    topics?: string[];
+    summaryCitations?: FollowUpCitation[];
+    summaryVersion?: number;
+    createdAt?: string;
+    updatedAt?: string;
+}
+interface TicketOriginTracker {
+    trackerId?: string;
+    name?: string;
+    value: string;
+}
+interface TicketOrigin {
+    tool: FollowUpOrigin['tool'] | 'form';
+    refId: string;
+    instrumentId?: string;
+    instrumentName?: string;
+    trackers?: TicketOriginTracker[];
+    [key: string]: unknown;
+}
 /** Support ticket (curated allow-list). */
 interface Ticket {
     _id: string;
@@ -6044,7 +6477,9 @@ interface Ticket {
     title: string;
     severity: Severity;
     destinationId?: string;
-    origin?: WokuRecord;
+    origin?: TicketOrigin;
+    followUp?: FollowUp;
+    contentVersion?: number;
     score?: WokuRecord;
     aiSummary?: string;
     aiCategory?: string;
@@ -6131,6 +6566,13 @@ interface ApiKeyResult {
     [key: string]: unknown;
 }
 
+/** Read authorized follow-up conversations with a company management secret. */
+declare class FollowUps {
+    private readonly client;
+    constructor(client: WokuClient);
+    get(id: string, opts?: RequestOptions): Promise<FollowUpConversation>;
+}
+
 /** A VoC entity type that can carry tracker values. */
 type TrackerEntityType = 'nps' | 'csat' | 'ces' | 'form' | 'flow';
 interface ListTrackersParams {
@@ -6581,6 +7023,7 @@ declare class Woku {
     readonly actionPlans: ActionPlans;
     readonly actionPlanGroups: ActionPlanGroups;
     readonly tickets: Tickets;
+    readonly followUps: FollowUps;
     readonly ticketDestinations: TicketDestinations;
     readonly dispatches: Dispatches;
     readonly reports: Reports;
@@ -6687,4 +7130,4 @@ declare class InternalServerError extends WokuAPIError {
     constructor(...args: ConstructorParameters<typeof WokuAPIError>);
 }
 
-export { type ApiKeyResult, type AssignTrackerByNameParams, AuthenticationError, BadRequestError, type CesTool, type Channel, ConflictError, type CreateActionPlanGroupParams, type CreateActionPlanTaskParams, type CreateCesToolParams, type CreateCsatToolParams, type CreateNpsToolParams, type CreateTicketDestinationParams, type CreateTrackerParams, type CreateWokuParams, type CreatedJourney, type CsatTool, type DeletedResult, type Dispatch, type DispatchStats, type EnrollInput, type EntitiesByTrackers, type FeedbackType, type FetchLike, InternalServerError, type InvitationsResult, type Journey, type JourneyConnection, type JourneyEnrollment, type JourneyEnrollmentPage, type JourneyEntryInfo, type JourneyEventInput, type JourneyInput, type JourneyMoment, type JourneyMomentPreview, type JourneyMomentTrigger, type JourneyRecipients, type JourneySendWindow, type JourneyStartMode, type JourneyWebhook, Journeys, type ListJourneyEnrollmentsParams, type Locale, Media, type MediaUploadParams, type MediaUploadResult, type MoveWokuParams, NotFoundError, type NpsTool, Page, type PageResponse, PayloadTooLargeError, PermissionDeniedError, type PostPlanReplyParams, type PrepareJourneyEntryInput, type PreparedJourneyEntry, RateLimitError, type ReorderActionPlanTasksParams, type RequestOptions, type Schemas, type SearchEntitiesByTrackersParams, type SendCesInvitationsParams, type SendCsatInvitationsParams, type SendInvitationsParams, type SendNpsInvitationsParams, type Severity, type ShareWokuParams, type TestConnectionResult, type Ticket, type TicketStats, type Tracker, UnprocessableEntityError, type UpdateActionPlanGroupParams, type UpdateActionPlanTaskParams, type UpdateCesToolParams, type UpdateCsatToolParams, type UpdateNpsToolParams, type UpdateTicketDestinationParams, type UpdateTicketParams, type UpdateTrackerParams, type UpdateWokuParams, type UpdateWokuSettingsParams, Woku, WokuAPIError, WokuClient, type WokuClientOptions, WokuConnectionError, WokuError, type WokuErrorBody, type WokuRecord, type WokuResource, WokuTimeoutError };
+export { type ApiKeyResult, type AssignTrackerByNameParams, AuthenticationError, BadRequestError, type CesTool, type Channel, ConflictError, type CreateActionPlanGroupParams, type CreateActionPlanTaskParams, type CreateCesToolParams, type CreateCsatToolParams, type CreateNpsToolParams, type CreateTicketDestinationParams, type CreateTrackerParams, type CreateWokuParams, type CreatedJourney, type CsatTool, type CustomTicketDestinationConfig, type CustomTicketUpdateConfig, type DeletedResult, type Dispatch, type DispatchStats, type EnrollInput, type EntitiesByTrackers, type FeedbackType, type FetchLike, type FollowUp, type FollowUpAttachment, type FollowUpCitation, type FollowUpConversation, type FollowUpLine, type FollowUpMessage, type FollowUpMessagePhase, type FollowUpOrigin, type FollowUpState, FollowUps, InternalServerError, type InvitationsResult, type Journey, type JourneyConnection, type JourneyEnrollment, type JourneyEnrollmentPage, type JourneyEntryInfo, type JourneyEventInput, type JourneyInput, type JourneyMoment, type JourneyMomentPreview, type JourneyMomentTrigger, type JourneyRecipients, type JourneySendWindow, type JourneyStartMode, type JourneyWebhook, Journeys, type ListJourneyEnrollmentsParams, type Locale, Media, type MediaUploadParams, type MediaUploadResult, type MoveWokuParams, NotFoundError, type NpsTool, Page, type PageResponse, PayloadTooLargeError, PermissionDeniedError, type PostPlanReplyParams, type PrepareJourneyEntryInput, type PreparedJourneyEntry, RateLimitError, type ReorderActionPlanTasksParams, type RequestOptions, type Schemas, type SearchEntitiesByTrackersParams, type SendCesInvitationsParams, type SendCsatInvitationsParams, type SendInvitationsParams, type SendNpsInvitationsParams, type Severity, type ShareWokuParams, type TestConnectionResult, type Ticket, type TicketOrigin, type TicketOriginTracker, type TicketStats, type Tracker, UnprocessableEntityError, type UpdateActionPlanGroupParams, type UpdateActionPlanTaskParams, type UpdateCesToolParams, type UpdateCsatToolParams, type UpdateNpsToolParams, type UpdateTicketDestinationParams, type UpdateTicketParams, type UpdateTrackerParams, type UpdateWokuParams, type UpdateWokuSettingsParams, Woku, WokuAPIError, WokuClient, type WokuClientOptions, WokuConnectionError, WokuError, type WokuErrorBody, type WokuRecord, type WokuResource, WokuTimeoutError };

package/dist/index.js

@@ -20,8 +20,23 @@ var Media = class {
   }
 };
 
+// src/resources/follow-ups.ts
+var FollowUps = class {
+  constructor(client) {
+    this.client = client;
+  }
+  async get(id, opts) {
+    const result = await this.client.request(
+      "get",
+      `/v1/follow-ups/${encodeURIComponent(id)}`,
+      opts
+    );
+    return result.data;
+  }
+};
+
 // package.json
-var version = "0.3.0";
+var version = "0.4.0";
 
 // src/core/errors.ts
 var WokuError = class extends Error {
@@ -1525,6 +1540,7 @@ var Woku = class {
     this.actionPlans = new ActionPlans(this.client);
     this.actionPlanGroups = new ActionPlanGroups(this.client);
     this.tickets = new Tickets(this.client);
+    this.followUps = new FollowUps(this.client);
     this.ticketDestinations = new TicketDestinations(this.client);
     this.dispatches = new Dispatches(this.client);
     this.reports = new Reports(this.client);
@@ -1534,6 +1550,6 @@ var Woku = class {
   }
 };
 
-export { AuthenticationError, BadRequestError, ConflictError, InternalServerError, Journeys, Media, NotFoundError, Page, PayloadTooLargeError, PermissionDeniedError, RateLimitError, UnprocessableEntityError, Woku, WokuAPIError, WokuClient, WokuConnectionError, WokuError, WokuTimeoutError };
+export { AuthenticationError, BadRequestError, ConflictError, FollowUps, InternalServerError, Journeys, Media, NotFoundError, Page, PayloadTooLargeError, PermissionDeniedError, RateLimitError, UnprocessableEntityError, Woku, WokuAPIError, WokuClient, WokuConnectionError, WokuError, WokuTimeoutError };
 //# sourceMappingURL=index.js.map
 //# sourceMappingURL=index.js.map