@wokuapp/ai-toolkit 0.3.0 → 0.5.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/.claude-plugin/marketplace.json +1 -1
- package/.claude-plugin/plugin.json +1 -1
- package/.codex-plugin/plugin.json +1 -1
- package/CHANGELOG.md +12 -0
- package/README.md +24 -0
- package/openclaw.plugin.json +1 -1
- package/package.json +1 -1
- package/skills/woku/SKILL.md +21 -3
- package/skills/woku-sdk-javascript/SKILL.md +3 -3
- package/skills/woku-sdk-python/SKILL.md +2 -2
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"name": "woku",
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"source": "./",
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"description": "Design a listening program for your customer journey, run the VoC instruments (NPS, CSAT, CES, wokus), and turn every signal into a support ticket or an action plan, through woku's MCP server.",
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"version": "0.
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"version": "0.5.0",
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"author": { "name": "woku" },
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"license": "MIT",
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"homepage": "https://woku.app",
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{
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"name": "woku",
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"description": "Voice-of-customer for Claude Code. Design a listening program for your customer journey, run the fast VoC instruments (NPS, CSAT, CES, wokus), and turn every signal into a support ticket or an action plan, through woku's MCP server. Bundles the woku method so the agent acts as a CX consultant.",
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"version": "0.
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"version": "0.5.0",
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"author": {
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"name": "woku"
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},
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{
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"name": "woku",
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"version": "0.
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"version": "0.5.0",
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"description": "Voice-of-customer for OpenAI Codex. Design a listening program, run the VoC instruments (NPS, CSAT, CES, wokus), and turn every signal into a support ticket or an action plan, through woku's MCP server.",
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"author": {
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"name": "woku"
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package/CHANGELOG.md
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# Changelog
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## 0.5.0
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The woku skill documents folder participants (`get_folder_participants`, `set_folder_participants`, `remove_folder_participant`, `resend_to_missing_participants`), scheduled report emails (`list_scheduled_reports`, `schedule_report`, `update_scheduled_report`, `delete_scheduled_report`, `send_scheduled_report_now`), the period on the folder CSV and the `lastResponse` sort of `search_voc_tools`. The SDK skills add `folderParticipants` / `folder_participants`, `reportSubscriptions` / `report_subscriptions`, the CSV period and the sort. Requires the server and SDK releases that ship them.
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The woku skill documents `allReviews` on the `whatsappAlertRecipients` of `update_folder`: the admin switch "All reviews" that alerts a number for recognitions too (off by default, improvements only). Requires the server release that ships it.
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The woku skill documents the response settings of NPS, CSAT and CES (`anonymousDisabled`, `onlyOneResponsePerClient` on `create_*_tool` and `update_*_tool`), editable even after a survey has responses. Requires the server release that ships it.
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## 0.4.0
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Follow the admin period picker, search box and Sends tab. The woku skill documents `from`/`to` on `get_woku_report`, `get_folder_report` and `get_company_nps_report` (period reports generated on demand, with `periodFrom`/`periodTo`), the custom `from`/`to` range on `get_folder_tools_metrics`, the `q` text search on `list_woku_reviews`, `list_nps_responses`, `list_csat_responses` and `list_ces_responses`, and the read-only `invitations` toolset (`get_invitation_stats`, `list_invitations_by_tool`, `list_invitation_recipients`). It adds the reports the admin opens and the MCP now serves (`get_nps_tool_report`, `get_csat_report`, `get_ces_report`, `scope` on `get_company_nps_report`, `regenerate` on every report tool), and the SDK skills drop `quarantines`, which left the public API. Requires the server and SDK releases that ship them.
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## 0.3.0
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Also the per-tool metrics of a folder (`get_folder_tools_metrics`, `folders.metrics`), tracker chips on `search_voc_tools` and `tools.list` (`trackers`) and `integrationProvider` on integration folders.
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package/README.md
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MIT. See [LICENSE](./LICENSE).
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### Participants, scheduled reports and survey settings update (0.5.0)
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The woku skill covers folder participant lists (`get_folder_participants`,
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`set_folder_participants`, `remove_folder_participant`, `resend_to_missing_participants`),
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scheduled report emails (`list_scheduled_reports`, `schedule_report`,
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`update_scheduled_report`, `delete_scheduled_report`, `send_scheduled_report_now`),
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the period on the folder CSV of `get_folder_report`, the `lastResponse` sort of
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`search_voc_tools`, `allReviews` on folder WhatsApp alerts, and the NPS, CSAT and CES
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response settings (`anonymousDisabled`, `onlyOneResponsePerClient`). Sends and deletions
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need `confirm: true`. The SDK skills add `folderParticipants` / `folder_participants` and
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`reportSubscriptions` / `report_subscriptions` (SDK 0.8.0). Verify the server and SDK
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releases before using them.
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### Periods, search and sends update (0.4.0)
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The woku skill follows the admin period picker, search box and Sends tab: `from`/`to`
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on `get_woku_report`, `get_folder_report` and `get_company_nps_report` (the period report
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is generated on demand), a custom `from`/`to` range on `get_folder_tools_metrics`, `q`
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text search on `list_woku_reviews`, `list_nps_responses`, `list_csat_responses` and
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`list_ces_responses`, and the read-only `invitations` toolset (`get_invitation_stats`,
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`list_invitations_by_tool`, `list_invitation_recipients`). The report tools add
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`get_nps_tool_report`, `get_csat_report` and `get_ces_report`, and take `regenerate`.
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The SDK skills drop `quarantines`. Verify the server and SDK releases before using them.
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### Folders and tools update (0.3.0)
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The skills now cover the folder tree that holds wokus and NPS, CSAT and CES tools:
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package/openclaw.plugin.json
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"id": "woku-ai-toolkit",
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"name": "woku AI Toolkit",
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"description": "Voice-of-customer for your agent. Design a listening program, run the VoC instruments (NPS, CSAT, CES, wokus), and turn every signal into a support ticket or an action plan, through woku's MCP server.",
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"version": "0.
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"version": "0.5.0",
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"skills": [
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"./skills"
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],
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package/package.json
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{
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"name": "@wokuapp/ai-toolkit",
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"version": "0.
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"version": "0.5.0",
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"description": "woku AI Toolkit: connect your agent to woku's voice-of-customer platform. Design VoC programs and turn customer feedback into support tickets and action plans, through woku's MCP server.",
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"author": "woku",
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"license": "MIT",
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package/skills/woku/SKILL.md
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- `search_voc_tools` lists a folder level or searches the whole company (any type, case and accent insensitive, cursor paginated) and returns folders with stats, tools with their native-scale headline and counts per type.
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- `search_voc_tools` also takes `trackers` (`"name:value"` chips, up to 10; a tool must have every one; the tracker name is matched exactly and the value partially and ignoring case, so `482` also matches `00482`; company-wide, no folders; a chip without name or value is an error) to find tools by tracker.
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- `get_folder_tools_metrics` gives, for a folder and its subfolders, per-tool figures for 7, 30 (default) or 90 days against the period before (0 = whole history) and the histogram of scores. It returns `toolCount` and the busiest tools (`limit`, default 50); the daily sums only with `includeDaily: true`. Use it for trends and to find the weakest tools; never average across types.
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- `get_folder_tools_metrics` gives, for a folder and its subfolders, per-tool figures for 7, 30 (default) or 90 days, or a custom `from`/`to` range of days (`YYYY-MM-DD`, both inclusive, up to 731 days), against the period before (0 = whole history) and the histogram of scores. It returns `toolCount` and the busiest tools (`limit`, default 50); the daily sums only with `includeDaily: true`. Use it for trends and to find the weakest tools; never average across types.
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- `get_voc_tools_stats` gives reviews and the headline of each type (woku stars, NPS score, CSAT satisfied %, CES mean) for the company or one folder. Never average across types: the scales differ.
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- `create_folder`, `update_folder` (rename, recolor, or set `whatsappAlertRecipients`: the WhatsApp numbers alerted when a comment of any tool in the folder is an improvement) and `move_voc_tools` (items of mixed types, `folderId: null` for the root) organize the tree; `create_nps_tool`, `create_csat_tool` and `create_ces_tool` accept `folderId`.
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- `get_folder_report` with `scope: "all"` returns the mixed AI report of a folder and its subfolders, and with `format: "csv"` the responses as CSV text. `search_voc_tools` accepts `foldersLimit` and `foldersCursor` to page the folders ("see more"; `foldersNextCursor` in the result). The folder PDF is binary, so it is only on the API and the SDKs (`GET /v1/folders/{id}/pdf`).
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- `create_folder`, `update_folder` (rename, recolor, or set `whatsappAlertRecipients`: the WhatsApp numbers alerted when a comment of any tool in the folder is an improvement; `allReviews: true` on a number alerts every review, recognitions too) and `move_voc_tools` (items of mixed types, `folderId: null` for the root) organize the tree; `create_nps_tool`, `create_csat_tool` and `create_ces_tool` accept `folderId`. `create_*_tool` and `update_*_tool` for NPS, CSAT and CES also take `anonymousDisabled` (identified answers only) and `onlyOneResponsePerClient` (one answer per identified client; a repeat answer gets HTTP 409 `ALREADY_RESPONDED`); both can change on a survey that already has responses, sending only those fields.
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- `get_folder_report` with `scope: "all"` returns the mixed AI report of a folder and its subfolders, and with `format: "csv"` the responses as CSV text (`from`/`to` also limit the CSV). `search_voc_tools` sorts by the latest response with `sort: "-lastResponse"`. `search_voc_tools` accepts `foldersLimit` and `foldersCursor` to page the folders ("see more"; `foldersNextCursor` in the result). The folder PDF is binary, so it is only on the API and the SDKs (`GET /v1/folders/{id}/pdf`).
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- Journeys can live in folders (`Viajes > journey > moment`): `get_journey_folders_status` shows whether the company organizes them and what is pending, and `organize_journey_folders` switches it on and runs a background pass that only moves tools without a folder (propose it and wait for approval; it returns a conflict while a pass is running). `get_journey` and `list_journeys` show `folderId` and `momentFolders`, and folders created by woku carry an `origin` (`journeys-root`, `journey`, `journey-moment`, `integration`; integration folders also carry `integrationProvider`, for example `shopify`); read `origin`, `integrationProvider` and the stats of a folder with `search_voc_tools`, not with `get_folder` or `list_folders`, which only count wokus.
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- A folder can keep a participant list (a program's enrolled): `get_folder_participants` returns it and, per tool of the subtree, the indexes of who answered (`responded`), who did not (`missing`) and who answered more than once (`repeated`), plus `outsideList` and `anonymousAllowed` (anonymous responses cannot be matched). `set_folder_participants` replaces the list (`mode: "replace"`) or adds to it (`mode: "add"`) from text, one person per line with a name, an email and/or a phone; `remove_folder_participant` removes one person or the whole list; `resend_to_missing_participants` sends a tool again to the missing by email or WhatsApp. Removing and resending need `confirm: true`; propose them and wait for approval.
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- `schedule_report` emails the PDF report of a folder or a tool on a schedule (`monthly`, `biweekly`, `weekly` at 12:00 UTC with the previous complete period, or `once` with `periodFrom`/`periodTo`) to up to 10 recipients; `list_scheduled_reports`, `update_scheduled_report` (edit, pause, resume), `delete_scheduled_report` and `send_scheduled_report_now` manage them. Scheduling, sending now and deleting need `confirm: true`: they email real people.
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- `delete_folder` needs `confirm: true`; nothing inside is deleted, the content moves up to the parent. Moving or deleting folders is a user decision: propose the new structure and wait for approval.
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## Periods and text search
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The tools follow the admin period picker and search box.
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- The report tools return what the admin report page shows: `get_woku_report`, `get_folder_report` (also with `scope: "all"`), `get_company_nps_report` (`scope: "general"` keeps only the company's own NPS survey), `get_nps_tool_report`, and `get_csat_report` / `get_ces_report` (one tool with its id, the whole company without it). A report is generated when missing or stale and cached; `regenerate: true` rebuilds it like the admin "Regenerate report" button and needs the `mcp:write` scope.
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- All of them take `from`/`to` (`YYYY-MM-DD`, UTC, both inclusive, given together) to restrict the AI report to the reviews of that period. A period report is generated on demand (it can take a few seconds), carries `periodFrom`/`periodTo`, and a period without reviews returns an empty report, not an error. The CSV ignores the period.
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- `list_woku_reviews`, `list_nps_responses`, `list_csat_responses` and `list_ces_responses` take `q` to keep only the responses whose comment contains that text (case and accent insensitive, 2 to 100 characters), plus their `from`/`to` range.
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## Sends
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Read-only tools of the `invitations` toolset show the invitations the company sent by email and WhatsApp (admin, API, MCP and integrations):
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- `get_invitation_stats` gives, for an optional `from`/`to` period, the sent, delivered and answered invitations, the response rate and the ones never sent by reason (`no_whatsapp_credits`, `notifications_disabled`, `provider_error`).
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- `list_invitations_by_tool` gives, per tool, the invitations sent by email and by WhatsApp, the ones not sent and the answered ones.
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- `list_invitation_recipients` lists who got a tool's invitations and what happened to each one; use `status: "invited"` to find who has not answered yet before proposing a reminder with the `send_*` tools.
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Tickets use email destinations; plans use groups of platform users. Tickets and
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Data Studio are Corporate capabilities. Do not expose retired reports, alerts,
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goals, data-source or data-flow management through examples; instrument reports
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Namespaces: `trackers`, `npsTools` / `csatTools` / `cesTools`, `nps` / `csat` /
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`ces`, `wokus`, `forms`, `flows`, `actionPlans`, `actionPlanGroups`, `tickets`,
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`ticketDestinations`, `dispatches`, `reports`, `company`, `
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`folders`, `tools`, `journeyFolders`.
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`ticketDestinations`, `dispatches`, `reports`, `company`, `journeys`, `media`,
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`folders`, `folderParticipants`, `tools`, `journeyFolders`, `reportSubscriptions`.
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## Pagination, errors, retries
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Journeys in folders: `await woku.journeyFolders.status()` and `await woku.journeyFolders.organize()` (background pass, 409 while running); `journeys.get` returns `folderId` and `momentFolders`, and folders expose `origin`.
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`folders`: `list`, `get`, `create`, `update`, `move`, `delete`, `report`, `csv
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`folders`: `list`, `get`, `create`, `update`, `move`, `delete`, `report`, `csv` (optional `{ from, to }`), `pdf`. `folderParticipants`: `get`, `replace`, `add`, `remove`, `clear`, `resendToMissing`. `reportSubscriptions`: `list`, `create`, `update`, `delete`, `send`. `tools`: `list` (`sort: '-lastResponse'` for the latest responses; cursor iterable; `foldersLimit` pages the folders with `page.hasMoreFolders()` / `page.getMoreFolders()`), `stats`, `move`. `npsTools` / `csatTools` / `cesTools` accept `folderId` on `create` and have `move(id, { folderId })`. They also take `anonymousDisabled` and `onlyOneResponsePerClient` on `create` and `update` (both editable after responses; a repeat answer is HTTP 409 `ALREADY_RESPONDED`).
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## Flows
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Namespaces: `trackers`, `nps_tools` / `csat_tools` / `ces_tools`, `nps` / `csat`
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/ `ces`, `wokus`, `forms`, `flows`, `action_plans`, `action_plan_groups`,
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`tickets`, `ticket_destinations`, `dispatches`, `reports`, `company`,
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`folders`, `tools`, `journey_folders`.
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## Async
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Journeys in folders: `woku.journey_folders.status()` and `woku.journey_folders.organize()` (background pass, `ConflictError` while running); `journeys.get` returns `folderId` and `momentFolders`, and folders expose `origin`.
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`folders`: `list`, `get`, `create`, `update`, `move`, `delete`, `report`, `csv
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`folders`: `list`, `get`, `create`, `update`, `move`, `delete`, `report`, `csv` (optional `{"from", "to"}`), `pdf`. `folder_participants`: `get`, `replace`, `add`, `remove`, `clear`, `resend_to_missing`. `report_subscriptions`: `list`, `create`, `update`, `delete`, `send`. `tools`: `list` (`{"sort": "-lastResponse"}` for the latest responses; iterates across cursor pages; `foldersLimit` pages the folders with `has_more_folders()` / `get_more_folders()`), `stats`, `move`. `nps_tools` / `csat_tools` / `ces_tools` accept `folderId` on `create` and have `move(tool_id, {"folderId": ...})`. They also take `anonymousDisabled` and `onlyOneResponsePerClient` on `create` and `update` (both editable after responses; a repeat answer is HTTP 409 `ALREADY_RESPONDED`). `AsyncWoku` mirrors all of it.
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## Flows
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