@wilnertech/halopsa-mcp-server 1.3.0 → 1.5.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +1 -1
- package/dist/api/client.d.ts +12 -2
- package/dist/api/client.d.ts.map +1 -1
- package/dist/api/client.js +74 -9
- package/dist/api/client.js.map +1 -1
- package/dist/api/errors.d.ts +16 -3
- package/dist/api/errors.d.ts.map +1 -1
- package/dist/api/errors.js +106 -28
- package/dist/api/errors.js.map +1 -1
- package/dist/cache/memory-cache.d.ts +1 -0
- package/dist/cache/memory-cache.d.ts.map +1 -1
- package/dist/cache/memory-cache.js +1 -0
- package/dist/cache/memory-cache.js.map +1 -1
- package/dist/tools/batch-operations.d.ts.map +1 -1
- package/dist/tools/batch-operations.js +69 -69
- package/dist/tools/batch-operations.js.map +1 -1
- package/dist/tools/budgets.d.ts.map +1 -1
- package/dist/tools/budgets.js +7 -4
- package/dist/tools/budgets.js.map +1 -1
- package/dist/tools/milestones.d.ts +39 -0
- package/dist/tools/milestones.d.ts.map +1 -1
- package/dist/tools/milestones.js +125 -11
- package/dist/tools/milestones.js.map +1 -1
- package/dist/tools/registrations.d.ts +5 -4
- package/dist/tools/registrations.d.ts.map +1 -1
- package/dist/tools/registrations.js +22 -16
- package/dist/tools/registrations.js.map +1 -1
- package/dist/tools/ticket-actions.d.ts +46 -0
- package/dist/tools/ticket-actions.d.ts.map +1 -1
- package/dist/tools/ticket-actions.js +102 -1
- package/dist/tools/ticket-actions.js.map +1 -1
- package/dist/tools/ticket-reference-data.d.ts +42 -1
- package/dist/tools/ticket-reference-data.d.ts.map +1 -1
- package/dist/tools/ticket-reference-data.js +144 -8
- package/dist/tools/ticket-reference-data.js.map +1 -1
- package/dist/tools/tickets.d.ts +33 -0
- package/dist/tools/tickets.d.ts.map +1 -1
- package/dist/tools/tickets.js +191 -14
- package/dist/tools/tickets.js.map +1 -1
- package/dist/types/milestones.d.ts +28 -0
- package/dist/types/milestones.d.ts.map +1 -1
- package/dist/types/tickets.d.ts +71 -0
- package/dist/types/tickets.d.ts.map +1 -1
- package/dist/utils/concurrency.d.ts +42 -0
- package/dist/utils/concurrency.d.ts.map +1 -0
- package/dist/utils/concurrency.js +82 -0
- package/dist/utils/concurrency.js.map +1 -0
- package/dist/utils/formatter.d.ts.map +1 -1
- package/dist/utils/formatter.js +9 -2
- package/dist/utils/formatter.js.map +1 -1
- package/package.json +1 -1
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@@ -1 +1 @@
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1
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-
{"version":3,"file":"milestones.js","sourceRoot":"","sources":["../../src/tools/milestones.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;GAYG;AAEH,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAKxB,OAAO,EAAE,cAAc,EAAE,kBAAkB,
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1
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+
{"version":3,"file":"milestones.js","sourceRoot":"","sources":["../../src/tools/milestones.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;GAYG;AAEH,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAKxB,OAAO,EAAE,cAAc,EAAE,kBAAkB,EAAsB,MAAM,uBAAuB,CAAC;AAC/F,OAAO,EAAE,GAAG,EAAE,MAAM,0BAA0B,CAAC;AAC/C,OAAO,EAAE,mBAAmB,EAAE,MAAM,sBAAsB,CAAC;AAE3D,gFAAgF;AAChF,UAAU;AACV,gFAAgF;AAEhF;;GAEG;AACH,MAAM,oBAAoB,GAAG,CAAC,CAAC,MAAM,CAAC;IACpC,IAAI,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;SACpB,QAAQ,CAAC,2BAA2B,CAAC;IACxC,WAAW,EAAE,CAAC,CAAC,MAAM,EAAE;SACpB,QAAQ,CAAC,8CAA8C,CAAC;IAC3D,UAAU,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAC9B,QAAQ,CAAC,uBAAuB,CAAC;IACpC,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,QAAQ,EAAE;SAClC,QAAQ,CAAC,0BAA0B,CAAC;IACvC,cAAc,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAClC,QAAQ,CAAC,+CAA+C,CAAC;IAC5D,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,QAAQ,EAAE;SACnC,QAAQ,CAAC,qBAAqB,CAAC;IAClC,KAAK,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,QAAQ,EAAE;SAC/B,QAAQ,CAAC,gIAAgI,CAAC;CAC9I,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,8BAA8B,GAAG,CAAC,CAAC,MAAM,CAAC;IACrD,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,mDAAmD,CAAC;IAChE,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,6BAA6B,GAAG,CAAC,CAAC,MAAM,CAAC;IACpD,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,2BAA2B,CAAC;IACxC,UAAU,EAAE,CAAC,CAAC,KAAK,CAAC,oBAAoB,CAAC,CAAC,GAAG,CAAC,CAAC,CAAC;SAC7C,QAAQ,CAAC,4FAA4F,CAAC;IACzG,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,4BAA4B,GAAG,CAAC,CAAC,MAAM,CAAC;IACnD,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,2BAA2B,CAAC;IACxC,SAAS,EAAE,oBAAoB;SAC5B,QAAQ,CAAC,0CAA0C,CAAC;IACvD,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,+BAA+B,GAAG,CAAC,CAAC,MAAM,CAAC;IACtD,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,2BAA2B,CAAC;IACxC,YAAY,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SAC3B,QAAQ,CAAC,+BAA+B,CAAC;IAC5C,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,6BAA6B,GAAG,CAAC,CAAC,MAAM,CAAC;IACpD,gBAAgB,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SAC/B,QAAQ,CAAC,gEAAgE,CAAC;IAC7E,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,gFAAgF;AAChF,UAAU;AACV,gFAAgF;AAEhF;;;GAGG;AACH,SAAS,mBAAmB,CAAI,QAAiB;IAC/C,OAAO,KAAK,CAAC,OAAO,CAAC,QAAQ,CAAC,CAAC,CAAC,CAAC,QAAQ,CAAC,CAAC,CAAC,CAAC,CAAC,CAAC,QAAQ,CAAC;AAC1D,CAAC;AAED;;;GAGG;AACH,KAAK,UAAU,gBAAgB,CAC7B,MAAwB,EACxB,QAAgB;IAEhB,OAAO,MAAM,CAAC,GAAG,CACf,YAAY,QAAQ,EAAE,EACtB,EAAE,cAAc,EAAE,IAAI,EAAE,CACzB,CAAC;AACJ,CAAC;AAED;;;GAGG;AACH,KAAK,UAAU,eAAe,CAC5B,MAAwB,EACxB,QAAgB,EAChB,QAAuB,EACvB,aAAsC;AACtC,sEAAsE;AACtE,UAAqC;IAErC,MAAM,OAAO,GAAG,EAAE,GAAG,QAAQ,EAAE,EAAE,EAAE,QAAQ,EAAE,UAAU,EAAE,aAAa,EAAE,CAAC;IAEzE,MAAM,QAAQ,GAAG,mBAAmB,CAClC,MAAM,MAAM,CAAC,IAAI,CAAkC,UAAU,EAAE,CAAC,OAAO,CAAC,CAAC,CAC1E,CAAC;IAEF,MAAM,CAAC,eAAe,CAAC,qBAAqB,QAAQ,GAAG,CAAC,CAAC;IACzD,MAAM,CAAC,eAAe,CAAC,UAAU,QAAQ,GAAG,CAAC,CAAC;IAC9C,MAAM,CAAC,eAAe,CAAC,WAAW,CAAC,CAAC;IAEpC,uDAAuD;IACvD,MAAM,eAAe,GAAG,UAAU,IAAI,EAAE,MAAM,EAAE,SAAkB,EAAE,CAAC;IACrE,MAAM,MAAM,GAAG,eAAe,CAAC,MAAM,IAAI,SAAS,CAAC;IACnD,MAAM,cAAc,GAAG,kBAAkB,CAAC,QAAQ,EAAE,MAAM,EAAE,QAAQ,CAA4B,CAAC;IACjG,MAAM,UAAU,GAAI,cAAc,CAAC,YAAY,CAA2B,IAAI,EAAE,CAAC;IAEjF,OAAO,cAAc,CAAC,UAAU,EAAE,eAAe,EAAE;QACjD,SAAS,EAAE,QAAQ;QACnB,eAAe,EAAE,UAAU,CAAC,MAAM;KACnC,CAAC,CAAC;AACL,CAAC;AAKD,gFAAgF;AAChF,gEAAgE;AAChE,gFAAgF;AAEhF;;;;;;;;;;;;;;;;;;;;;GAqBG;AACH,MAAM,CAAC,KAAK,UAAU,qBAAqB,CACzC,MAAwB,EACxB,aAAqB,EACrB,WAA0B,EAC1B,cAAuB;IAEvB,KAAK,cAAc,CAAC;IACpB,+EAA+E;IAC/E,gEAAgE;IAChE,2EAA2E;IAC3E,4EAA4E;IAC5E,uEAAuE;IACvE,yDAAyD;IACzD,MAAM,UAAU,GAAG,WAAW,KAAK,IAAI,CAAC,CAAC,CAAC,CAAC,CAAC,CAAC,CAAC,WAAW,CAAC;IAC1D,MAAM,MAAM,CAAC,IAAI,CAAkC,UAAU,EAAE;QAC7D,EAAE,EAAE,EAAE,aAAa,EAAE,mBAAmB,EAAE,UAAU,EAAE;KACvD,CAAC,CAAC;IACH,MAAM,CAAC,eAAe,CAAC,UAAU,aAAa,GAAG,CAAC,CAAC;IACnD,MAAM,CAAC,eAAe,CAAC,WAAW,CAAC,CAAC;IACpC,MAAM,CAAC,eAAe,CAAC,qBAAqB,CAAC,CAAC;AAChD,CAAC;AAED,gFAAgF;AAChF,kBAAkB;AAClB,gFAAgF;AAEhF,MAAM,CAAC,KAAK,UAAU,oBAAoB,CACxC,MAAwB,EACxB,IAAoD;IAEpD,MAAM,QAAQ,GAAG,MAAM,MAAM,CAAC,SAAS,CACrC,YAAY,IAAI,CAAC,SAAS,EAAE,EAC5B,EAAE,cAAc,EAAE,IAAI,EAAE,EACxB;QACE,OAAO,EAAE,IAAI;QACb,GAAG,EAAE,GAAG,CAAC,WAAW;QACpB,SAAS,EAAE,qBAAqB,IAAI,CAAC,SAAS,EAAE;KACjD,CACF,CAAC;IAEF,MAAM,UAAU,GAAwB,QAAQ,CAAC,UAA6C,IAAI,EAAE,CAAC;IAErG,2EAA2E;IAC3E,0EAA0E;IAC1E,2EAA2E;IAC3E,oCAAoC;IACpC,MAAM,iBAAiB,GAAG,CAAC,CAAmB,EAAE,EAAE,CAAC,CAAC;QAClD,EAAE,EAAE,CAAC,CAAC,EAAE;QACR,IAAI,EAAE,CAAC,CAAC,IAAI;QACZ,QAAQ,EAAE,CAAC,CAAC,QAAQ;QACpB,UAAU,EAAE,CAAC,CAAC,UAAU;QACxB,WAAW,EAAE,CAAC,CAAC,WAAW;QAC1B,KAAK,EAAE,CAAC,CAAC,KAAK;QACd,YAAY,EAAE,KAAK,CAAC,OAAO,CAAC,CAAC,CAAC,OAAO,CAAC,CAAC,CAAC,CAAC,CAAC,CAAC,OAAO,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC;KAC9D,CAAC,CAAC;IAEH,MAAM,UAAU,GAAG,IAAI,CAAC,cAAc,IAAI,EAAE,MAAM,EAAE,SAAkB,EAAE,CAAC;IACzE,MAAM,GAAG,GAAG,UAAU,CAAC,MAAM,IAAI,SAAS,CAAC;IAC3C,MAAM,SAAS,GAAG,CAAC,GAAG,KAAK,UAAU,CAAC,CAAC,CAAC,CAAC,UAAU,CAAC,CAAC,CAAC,UAAU,CAAC,GAAG,CAAC,iBAAiB,CAAC,CAAC;IACxF,4EAA4E;IAC5E,sEAAsE;IACtE,0BAA0B;IAC1B,MAAM,SAAS,GAAG,CAAC,UAAU,CAAC,MAAM,IAAI,UAAU,CAAC,MAAM,CAAC,MAAM,GAAG,CAAC,CAAC,CAAC,C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* Central tool registration — imports all ZodToolDefinition exports
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* and registers them with a ToolRegistry instance.
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*
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* Tool inventory (
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* Tool inventory (71 total):
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* Assets (11), Users (7), Sites (4), Clients (3),
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* Reference data (4), Ticket reference data (
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* Tickets (
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* Reference data (4), Ticket reference data (6 — incl. outcomes),
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* Tickets (8 — incl. validateCreateTicket), Ticket actions (4 — incl. SLA hold/release),
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* Ticket custom fields (2),
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* Batch operations (5 — assets, users, sites, tickets, bulk-update),
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* Ticket links (1 — read-side only),
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* Workflows (6 — list/get/list-steps/create/update/delete),
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* Ticket milestones (
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* Ticket milestones (5 — list/set/add/remove + get-current),
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* Budgets (5 — list/create/delete BudgetType, get/set per-ticket)
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*/
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import type { ToolRegistry } from './registry.js';
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{"version":3,"file":"registrations.d.ts","sourceRoot":"","sources":["../../src/tools/registrations.ts"],"names":[],"mappings":"AAAA
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{"version":3,"file":"registrations.d.ts","sourceRoot":"","sources":["../../src/tools/registrations.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;GAcG;AAEH,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,eAAe,CAAC;AAyNlD,wBAAgB,gBAAgB,CAAC,QAAQ,EAAE,YAAY,GAAG,IAAI,CAI7D"}
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2
2
|
* Central tool registration — imports all ZodToolDefinition exports
|
|
3
3
|
* and registers them with a ToolRegistry instance.
|
|
4
4
|
*
|
|
5
|
-
* Tool inventory (
|
|
5
|
+
* Tool inventory (71 total):
|
|
6
6
|
* Assets (11), Users (7), Sites (4), Clients (3),
|
|
7
|
-
* Reference data (4), Ticket reference data (
|
|
8
|
-
* Tickets (
|
|
7
|
+
* Reference data (4), Ticket reference data (6 — incl. outcomes),
|
|
8
|
+
* Tickets (8 — incl. validateCreateTicket), Ticket actions (4 — incl. SLA hold/release),
|
|
9
|
+
* Ticket custom fields (2),
|
|
9
10
|
* Batch operations (5 — assets, users, sites, tickets, bulk-update),
|
|
10
11
|
* Ticket links (1 — read-side only),
|
|
11
12
|
* Workflows (6 — list/get/list-steps/create/update/delete),
|
|
12
|
-
* Ticket milestones (
|
|
13
|
+
* Ticket milestones (5 — list/set/add/remove + get-current),
|
|
13
14
|
* Budgets (5 — list/create/delete BudgetType, get/set per-ticket)
|
|
14
15
|
*/
|
|
15
16
|
// Asset tools (11)
|
|
@@ -22,12 +23,12 @@ import { listSitesTool, getSiteTool, createSiteTool, findSiteMatchTool, } from '
|
|
|
22
23
|
import { listClientsTool, getClientTool, searchClientsTool, } from './clients.js';
|
|
23
24
|
// Reference data tools (4)
|
|
24
25
|
import { listAssetTypesTool, listAssetStatusesTool, listContactTypesTool, listAgentsTool, } from './reference-data.js';
|
|
25
|
-
// Ticket reference data tools (
|
|
26
|
-
import { listTicketTypesTool, getTicketTypeTool, listTicketStatusesTool, listTicketPrioritiesTool, listTicketCategoriesTool, } from './ticket-reference-data.js';
|
|
27
|
-
// Ticket tools (
|
|
28
|
-
import { listTicketsTool, getTicketTool, searchTicketsTool, createTicketTool, updateTicketTool, closeTicketTool, deleteTicketTool, } from './tickets.js';
|
|
29
|
-
// Ticket action tools (
|
|
30
|
-
import { addTicketActionTool, listTicketActionsTool, } from './ticket-actions.js';
|
|
26
|
+
// Ticket reference data tools (6)
|
|
27
|
+
import { listTicketTypesTool, getTicketTypeTool, listTicketStatusesTool, listTicketPrioritiesTool, listTicketCategoriesTool, listTicketOutcomesTool, } from './ticket-reference-data.js';
|
|
28
|
+
// Ticket tools (9 here; getTicketsBatchTool is the 10th and lives in batch-operations.ts)
|
|
29
|
+
import { listTicketsTool, getTicketTool, searchTicketsTool, createTicketTool, updateTicketTool, closeTicketTool, deleteTicketTool, validateCreateTicketTool, } from './tickets.js';
|
|
30
|
+
// Ticket action tools (4)
|
|
31
|
+
import { addTicketActionTool, listTicketActionsTool, holdTicketSlaTool, releaseTicketSlaTool, } from './ticket-actions.js';
|
|
31
32
|
// Ticket custom field tools (2)
|
|
32
33
|
import { listTicketCustomFieldsTool, getTicketFieldSchemaTool, } from './ticket-custom-fields.js';
|
|
33
34
|
// Batch operations tools (5)
|
|
@@ -36,8 +37,8 @@ import { getAssetsBatchTool, getUsersBatchTool, getSitesBatchTool, getTicketsBat
|
|
|
36
37
|
import { listLinkedTicketsTool, } from './ticket-links.js';
|
|
37
38
|
// Workflow tools (6)
|
|
38
39
|
import { listWorkflowsTool, getWorkflowTool, listWorkflowStepsTool, createWorkflowTool, updateWorkflowTool, deleteWorkflowTool, } from './workflows.js';
|
|
39
|
-
// Ticket milestone tools (
|
|
40
|
-
import { listTicketMilestonesTool, setTicketMilestonesTool, addTicketMilestoneTool, removeTicketMilestoneTool, } from './milestones.js';
|
|
40
|
+
// Ticket milestone tools (5)
|
|
41
|
+
import { listTicketMilestonesTool, setTicketMilestonesTool, addTicketMilestoneTool, removeTicketMilestoneTool, getCurrentMilestoneTool, } from './milestones.js';
|
|
41
42
|
// Budget tools (5)
|
|
42
43
|
import { listBudgetTypesTool, createBudgetTypeTool, deleteBudgetTypeTool, getTicketBudgetTool, setTicketBudgetTool, } from './budgets.js';
|
|
43
44
|
const allTools = [
|
|
@@ -75,13 +76,14 @@ const allTools = [
|
|
|
75
76
|
listAssetStatusesTool,
|
|
76
77
|
listContactTypesTool,
|
|
77
78
|
listAgentsTool,
|
|
78
|
-
// Ticket reference data (
|
|
79
|
+
// Ticket reference data (6)
|
|
79
80
|
listTicketTypesTool,
|
|
80
81
|
getTicketTypeTool,
|
|
81
82
|
listTicketStatusesTool,
|
|
82
83
|
listTicketPrioritiesTool,
|
|
83
84
|
listTicketCategoriesTool,
|
|
84
|
-
|
|
85
|
+
listTicketOutcomesTool,
|
|
86
|
+
// Tickets (9)
|
|
85
87
|
listTicketsTool,
|
|
86
88
|
getTicketTool,
|
|
87
89
|
searchTicketsTool,
|
|
@@ -89,9 +91,12 @@ const allTools = [
|
|
|
89
91
|
updateTicketTool,
|
|
90
92
|
closeTicketTool,
|
|
91
93
|
deleteTicketTool,
|
|
92
|
-
|
|
94
|
+
validateCreateTicketTool,
|
|
95
|
+
// Ticket actions (4)
|
|
93
96
|
addTicketActionTool,
|
|
94
97
|
listTicketActionsTool,
|
|
98
|
+
holdTicketSlaTool,
|
|
99
|
+
releaseTicketSlaTool,
|
|
95
100
|
// Ticket custom fields (2)
|
|
96
101
|
listTicketCustomFieldsTool,
|
|
97
102
|
getTicketFieldSchemaTool,
|
|
@@ -110,11 +115,12 @@ const allTools = [
|
|
|
110
115
|
createWorkflowTool,
|
|
111
116
|
updateWorkflowTool,
|
|
112
117
|
deleteWorkflowTool,
|
|
113
|
-
// Ticket milestones (
|
|
118
|
+
// Ticket milestones (5)
|
|
114
119
|
listTicketMilestonesTool,
|
|
115
120
|
setTicketMilestonesTool,
|
|
116
121
|
addTicketMilestoneTool,
|
|
117
122
|
removeTicketMilestoneTool,
|
|
123
|
+
getCurrentMilestoneTool,
|
|
118
124
|
// Budgets (5)
|
|
119
125
|
listBudgetTypesTool,
|
|
120
126
|
createBudgetTypeTool,
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"registrations.js","sourceRoot":"","sources":["../../src/tools/registrations.ts"],"names":[],"mappings":"AAAA
|
|
1
|
+
{"version":3,"file":"registrations.js","sourceRoot":"","sources":["../../src/tools/registrations.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;GAcG;AAIH,mBAAmB;AACnB,OAAO,EACL,cAAc,EACd,YAAY,EACZ,wBAAwB,EACxB,0BAA0B,EAC1B,eAAe,EACf,eAAe,EACf,eAAe,EACf,yBAAyB,EACzB,uBAAuB,EACvB,kBAAkB,EAClB,uBAAuB,GACxB,MAAM,aAAa,CAAC;AAErB,iBAAiB;AACjB,OAAO,EACL,aAAa,EACb,WAAW,EACX,sBAAsB,EACtB,cAAc,EACd,cAAc,EACd,iBAAiB,EACjB,sBAAsB,GACvB,MAAM,YAAY,CAAC;AAEpB,iBAAiB;AACjB,OAAO,EACL,aAAa,EACb,WAAW,EACX,cAAc,EACd,iBAAiB,GAClB,MAAM,YAAY,CAAC;AAEpB,mBAAmB;AACnB,OAAO,EACL,eAAe,EACf,aAAa,EACb,iBAAiB,GAClB,MAAM,cAAc,CAAC;AAEtB,2BAA2B;AAC3B,OAAO,EACL,kBAAkB,EAClB,qBAAqB,EACrB,oBAAoB,EACpB,cAAc,GACf,MAAM,qBAAqB,CAAC;AAE7B,kCAAkC;AAClC,OAAO,EACL,mBAAmB,EACnB,iBAAiB,EACjB,sBAAsB,EACtB,wBAAwB,EACxB,wBAAwB,EACxB,sBAAsB,GACvB,MAAM,4BAA4B,CAAC;AAEpC,0FAA0F;AAC1F,OAAO,EACL,eAAe,EACf,aAAa,EACb,iBAAiB,EACjB,gBAAgB,EAChB,gBAAgB,EAChB,eAAe,EACf,gBAAgB,EAChB,wBAAwB,GACzB,MAAM,cAAc,CAAC;AAEtB,0BAA0B;AAC1B,OAAO,EACL,mBAAmB,EACnB,qBAAqB,EACrB,iBAAiB,EACjB,oBAAoB,GACrB,MAAM,qBAAqB,CAAC;AAE7B,gCAAgC;AAChC,OAAO,EACL,0BAA0B,EAC1B,wBAAwB,GACzB,MAAM,2BAA2B,CAAC;AAEnC,6BAA6B;AAC7B,OAAO,EACL,kBAAkB,EAClB,iBAAiB,EACjB,iBAAiB,EACjB,mBAAmB,EACnB,qBAAqB,GACtB,MAAM,uBAAuB,CAAC;AAE/B,yBAAyB;AACzB,OAAO,EACL,qBAAqB,GACtB,MAAM,mBAAmB,CAAC;AAE3B,qBAAqB;AACrB,OAAO,EACL,iBAAiB,EACjB,eAAe,EACf,qBAAqB,EACrB,kBAAkB,EAClB,kBAAkB,EAClB,kBAAkB,GACnB,MAAM,gBAAgB,CAAC;AAExB,6BAA6B;AAC7B,OAAO,EACL,wBAAwB,EACxB,uBAAuB,EACvB,sBAAsB,EACtB,yBAAyB,EACzB,uBAAuB,GACxB,MAAM,iBAAiB,CAAC;AAEzB,mBAAmB;AACnB,OAAO,EACL,mBAAmB,EACnB,oBAAoB,EACpB,oBAAoB,EACpB,mBAAmB,EACnB,mBAAmB,GACpB,MAAM,cAAc,CAAC;AAEtB,MAAM,QAAQ,GAAG;IACf,cAAc;IACd,cAAc;IACd,YAAY;IACZ,wBAAwB;IACxB,0BAA0B;IAC1B,eAAe;IACf,eAAe;IACf,eAAe;IACf,yBAAyB;IACzB,uBAAuB;IACvB,kBAAkB;IAClB,uBAAuB;IACvB,YAAY;IACZ,aAAa;IACb,WAAW;IACX,sBAAsB;IACtB,cAAc;IACd,cAAc;IACd,iBAAiB;IACjB,sBAAsB;IACtB,YAAY;IACZ,aAAa;IACb,WAAW;IACX,cAAc;IACd,iBAAiB;IACjB,cAAc;IACd,eAAe;IACf,aAAa;IACb,iBAAiB;IACjB,qBAAqB;IACrB,kBAAkB;IAClB,qBAAqB;IACrB,oBAAoB;IACpB,cAAc;IACd,4BAA4B;IAC5B,mBAAmB;IACnB,iBAAiB;IACjB,sBAAsB;IACtB,wBAAwB;IACxB,wBAAwB;IACxB,sBAAsB;IACtB,cAAc;IACd,eAAe;IACf,aAAa;IACb,iBAAiB;IACjB,gBAAgB;IAChB,gBAAgB;IAChB,eAAe;IACf,gBAAgB;IAChB,wBAAwB;IACxB,qBAAqB;IACrB,mBAAmB;IACnB,qBAAqB;IACrB,iBAAiB;IACjB,oBAAoB;IACpB,2BAA2B;IAC3B,0BAA0B;IAC1B,wBAAwB;IACxB,uBAAuB;IACvB,kBAAkB;IAClB,iBAAiB;IACjB,iBAAiB;IACjB,mBAAmB;IACnB,qBAAqB;IACrB,mBAAmB;IACnB,qBAAqB;IACrB,gBAAgB;IAChB,iBAAiB;IACjB,eAAe;IACf,qBAAqB;IACrB,kBAAkB;IAClB,kBAAkB;IAClB,kBAAkB;IAClB,wBAAwB;IACxB,wBAAwB;IACxB,uBAAuB;IACvB,sBAAsB;IACtB,yBAAyB;IACzB,uBAAuB;IACvB,cAAc;IACd,mBAAmB;IACnB,oBAAoB;IACpB,oBAAoB;IACpB,mBAAmB;IACnB,mBAAmB;CACpB,CAAC;AAEF,MAAM,UAAU,gBAAgB,CAAC,QAAsB;IACrD,KAAK,MAAM,IAAI,IAAI,QAAQ,EAAE,CAAC;QAC5B,QAAQ,CAAC,WAAW,CAAC,IAAI,CAAC,CAAC;IAC7B,CAAC;AACH,CAAC"}
|
|
@@ -19,6 +19,12 @@ export declare const AddTicketActionArgsSchema: z.ZodObject<{
|
|
|
19
19
|
outcome_id: z.ZodOptional<z.ZodNumber>;
|
|
20
20
|
email_reply: z.ZodOptional<z.ZodBoolean>;
|
|
21
21
|
hiddenfromuser: z.ZodOptional<z.ZodBoolean>;
|
|
22
|
+
timetaken: z.ZodOptional<z.ZodNumber>;
|
|
23
|
+
chargehours: z.ZodOptional<z.ZodNumber>;
|
|
24
|
+
nonchargeable: z.ZodOptional<z.ZodBoolean>;
|
|
25
|
+
chargerate: z.ZodOptional<z.ZodNumber>;
|
|
26
|
+
start_datetime: z.ZodOptional<z.ZodString>;
|
|
27
|
+
end_datetime: z.ZodOptional<z.ZodString>;
|
|
22
28
|
format_options: z.ZodOptional<z.ZodObject<{
|
|
23
29
|
format: z.ZodOptional<z.ZodEnum<{
|
|
24
30
|
compact: "compact";
|
|
@@ -43,8 +49,48 @@ export declare const ListTicketActionsArgsSchema: z.ZodObject<{
|
|
|
43
49
|
omit_empty: z.ZodOptional<z.ZodBoolean>;
|
|
44
50
|
}, z.core.$strip>>;
|
|
45
51
|
}, z.core.$strip>;
|
|
52
|
+
export declare const HoldTicketSlaArgsSchema: z.ZodObject<{
|
|
53
|
+
ticket_id: z.ZodNumber;
|
|
54
|
+
reason: z.ZodOptional<z.ZodString>;
|
|
55
|
+
format_options: z.ZodOptional<z.ZodObject<{
|
|
56
|
+
format: z.ZodOptional<z.ZodEnum<{
|
|
57
|
+
compact: "compact";
|
|
58
|
+
standard: "standard";
|
|
59
|
+
detailed: "detailed";
|
|
60
|
+
}>>;
|
|
61
|
+
fields: z.ZodOptional<z.ZodArray<z.ZodString>>;
|
|
62
|
+
omit_empty: z.ZodOptional<z.ZodBoolean>;
|
|
63
|
+
}, z.core.$strip>>;
|
|
64
|
+
}, z.core.$strip>;
|
|
65
|
+
export declare const ReleaseTicketSlaArgsSchema: z.ZodObject<{
|
|
66
|
+
ticket_id: z.ZodNumber;
|
|
67
|
+
format_options: z.ZodOptional<z.ZodObject<{
|
|
68
|
+
format: z.ZodOptional<z.ZodEnum<{
|
|
69
|
+
compact: "compact";
|
|
70
|
+
standard: "standard";
|
|
71
|
+
detailed: "detailed";
|
|
72
|
+
}>>;
|
|
73
|
+
fields: z.ZodOptional<z.ZodArray<z.ZodString>>;
|
|
74
|
+
omit_empty: z.ZodOptional<z.ZodBoolean>;
|
|
75
|
+
}, z.core.$strip>>;
|
|
76
|
+
}, z.core.$strip>;
|
|
46
77
|
export declare function addTicketAction(client: HaloPSAAPIClient, args: z.infer<typeof AddTicketActionArgsSchema>): Promise<string>;
|
|
47
78
|
export declare function listTicketActions(client: HaloPSAAPIClient, args: z.infer<typeof ListTicketActionsArgsSchema>): Promise<string>;
|
|
79
|
+
/**
|
|
80
|
+
* Hold/Release SLA — uses the ticket's `onhold` boolean field directly.
|
|
81
|
+
*
|
|
82
|
+
* Most Halo tenants (incl. Wilner Tech) do NOT have configured SLA-Hold
|
|
83
|
+
* outcomes; SLA control is via the ticket's `onhold` field and the "On Hold"
|
|
84
|
+
* status (status_id=21 on Wilner Tech tenant — verify on yours). This is the
|
|
85
|
+
* write path the Halo UI's SLA toggle uses.
|
|
86
|
+
*
|
|
87
|
+
* No outcome discovery needed. Direct ticket update with onhold + optionally
|
|
88
|
+
* a note action recording the reason.
|
|
89
|
+
*/
|
|
90
|
+
export declare function holdTicketSla(client: HaloPSAAPIClient, args: z.infer<typeof HoldTicketSlaArgsSchema>): Promise<string>;
|
|
91
|
+
export declare function releaseTicketSla(client: HaloPSAAPIClient, args: z.infer<typeof ReleaseTicketSlaArgsSchema>): Promise<string>;
|
|
48
92
|
export declare const addTicketActionTool: ZodToolDefinition;
|
|
49
93
|
export declare const listTicketActionsTool: ZodToolDefinition;
|
|
94
|
+
export declare const holdTicketSlaTool: ZodToolDefinition;
|
|
95
|
+
export declare const releaseTicketSlaTool: ZodToolDefinition;
|
|
50
96
|
//# sourceMappingURL=ticket-actions.d.ts.map
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"ticket-actions.d.ts","sourceRoot":"","sources":["../../src/tools/ticket-actions.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;GAWG;AAEH,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,KAAK,EAAE,gBAAgB,EAAE,MAAM,kBAAkB,CAAC;AAEzD,OAAO,KAAK,EAAE,iBAAiB,EAAE,MAAM,eAAe,CAAC;AAevD,eAAO,MAAM,yBAAyB
|
|
1
|
+
{"version":3,"file":"ticket-actions.d.ts","sourceRoot":"","sources":["../../src/tools/ticket-actions.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;GAWG;AAEH,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,KAAK,EAAE,gBAAgB,EAAE,MAAM,kBAAkB,CAAC;AAEzD,OAAO,KAAK,EAAE,iBAAiB,EAAE,MAAM,eAAe,CAAC;AAevD,eAAO,MAAM,yBAAyB;;;;;;;;;;;;;;;;;;;;;iBAyBpC,CAAC;AAEH,eAAO,MAAM,2BAA2B;;;;;;;;;;;;;iBAQtC,CAAC;AAEH,eAAO,MAAM,uBAAuB;;;;;;;;;;;;iBAMlC,CAAC;AAEH,eAAO,MAAM,0BAA0B;;;;;;;;;;;iBAIrC,CAAC;AA2IH,wBAAsB,eAAe,CACnC,MAAM,EAAE,gBAAgB,EACxB,IAAI,EAAE,CAAC,CAAC,KAAK,CAAC,OAAO,yBAAyB,CAAC,GAC9C,OAAO,CAAC,MAAM,CAAC,CAsDjB;AAED,wBAAsB,iBAAiB,CACrC,MAAM,EAAE,gBAAgB,EACxB,IAAI,EAAE,CAAC,CAAC,KAAK,CAAC,OAAO,2BAA2B,CAAC,GAChD,OAAO,CAAC,MAAM,CAAC,CA0BjB;AAaD;;;;;;;;;;GAUG;AACH,wBAAsB,aAAa,CACjC,MAAM,EAAE,gBAAgB,EACxB,IAAI,EAAE,CAAC,CAAC,KAAK,CAAC,OAAO,uBAAuB,CAAC,GAC5C,OAAO,CAAC,MAAM,CAAC,CAmBjB;AAED,wBAAsB,gBAAgB,CACpC,MAAM,EAAE,gBAAgB,EACxB,IAAI,EAAE,CAAC,CAAC,KAAK,CAAC,OAAO,0BAA0B,CAAC,GAC/C,OAAO,CAAC,MAAM,CAAC,CAgBjB;AAMD,eAAO,MAAM,mBAAmB,EAAE,iBAKjC,CAAC;AAEF,eAAO,MAAM,qBAAqB,EAAE,iBAKnC,CAAC;AAEF,eAAO,MAAM,iBAAiB,EAAE,iBAK/B,CAAC;AAEF,eAAO,MAAM,oBAAoB,EAAE,iBAKlC,CAAC"}
|
|
@@ -29,6 +29,19 @@ export const AddTicketActionArgsSchema = z.object({
|
|
|
29
29
|
.describe('If true, sends the note as an email reply to the ticket requester'),
|
|
30
30
|
hiddenfromuser: z.boolean().optional()
|
|
31
31
|
.describe('If true, hides the action from the customer portal'),
|
|
32
|
+
// Time-entry fields (Bug 1 — billing)
|
|
33
|
+
timetaken: z.number().optional()
|
|
34
|
+
.describe('Hours worked on this action (decimal). Drives ticket.timetaken rollup and billing.'),
|
|
35
|
+
chargehours: z.number().optional()
|
|
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.describe('Chargeable hours (may differ from timetaken if some time is non-chargeable).'),
|
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nonchargeable: z.boolean().optional()
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.describe('True to mark this action non-billable. Default false.'),
|
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39
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+
chargerate: z.number().optional()
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40
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+
.describe('Override hourly rate. Defaults to the ticket\'s contract rate.'),
|
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41
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start_datetime: z.string().optional()
|
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42
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+
.describe('ISO 8601 when work started (e.g., 2026-05-12T09:00:00Z). If both start/end supplied, timetaken can be derived.'),
|
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43
|
+
end_datetime: z.string().optional()
|
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44
|
+
.describe('ISO 8601 when work ended.'),
|
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32
45
|
format_options: FormatOptionsSchema,
|
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33
46
|
});
|
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34
47
|
export const ListTicketActionsArgsSchema = z.object({
|
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@@ -40,6 +53,18 @@ export const ListTicketActionsArgsSchema = z.object({
|
|
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40
53
|
.describe('Page number (1-indexed)'),
|
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41
54
|
format_options: FormatOptionsSchema,
|
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42
55
|
});
|
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56
|
+
export const HoldTicketSlaArgsSchema = z.object({
|
|
57
|
+
ticket_id: z.number().int()
|
|
58
|
+
.describe('HaloPSA ticket ID whose SLA clock should be held'),
|
|
59
|
+
reason: z.string().optional()
|
|
60
|
+
.describe('Note to attach to the hold action. Defaults to "SLA hold — waiting on customer".'),
|
|
61
|
+
format_options: FormatOptionsSchema,
|
|
62
|
+
});
|
|
63
|
+
export const ReleaseTicketSlaArgsSchema = z.object({
|
|
64
|
+
ticket_id: z.number().int()
|
|
65
|
+
.describe('HaloPSA ticket ID whose SLA clock should be released'),
|
|
66
|
+
format_options: FormatOptionsSchema,
|
|
67
|
+
});
|
|
43
68
|
// =============================================================================
|
|
44
69
|
// Helpers
|
|
45
70
|
// =============================================================================
|
|
@@ -163,6 +188,23 @@ export async function addTicketAction(client, args) {
|
|
|
163
188
|
payload.email_reply = args.email_reply;
|
|
164
189
|
if (args.hiddenfromuser !== undefined)
|
|
165
190
|
payload.hiddenfromuser = args.hiddenfromuser;
|
|
191
|
+
// Time-entry fields — passed verbatim using Halo's canonical field names.
|
|
192
|
+
// timetaken and chargehours are confirmed in the swagger Actions schema.
|
|
193
|
+
// nonchargeable, chargerate, start_datetime, end_datetime are part of the
|
|
194
|
+
// 508-property schema but not captured in the IPA swagger slice; they are
|
|
195
|
+
// accepted by empirical observation on live tenants.
|
|
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|
+
if (args.timetaken !== undefined)
|
|
197
|
+
payload.timetaken = args.timetaken;
|
|
198
|
+
if (args.chargehours !== undefined)
|
|
199
|
+
payload.chargehours = args.chargehours;
|
|
200
|
+
if (args.nonchargeable !== undefined)
|
|
201
|
+
payload.nonchargeable = args.nonchargeable;
|
|
202
|
+
if (args.chargerate !== undefined)
|
|
203
|
+
payload.chargerate = args.chargerate;
|
|
204
|
+
if (args.start_datetime !== undefined)
|
|
205
|
+
payload.start_datetime = args.start_datetime;
|
|
206
|
+
if (args.end_datetime !== undefined)
|
|
207
|
+
payload.end_datetime = args.end_datetime;
|
|
166
208
|
// Halo's array-body write may return `[{...}]` or `{...}` depending on
|
|
167
209
|
// tenant — normalize to a single object before formatting.
|
|
168
210
|
let raw;
|
|
@@ -207,11 +249,58 @@ export async function listTicketActions(client, args) {
|
|
|
207
249
|
return formatResponse(items, formatOpts, { record_count });
|
|
208
250
|
}
|
|
209
251
|
// =============================================================================
|
|
252
|
+
// SLA Hold/Release uses direct ticket.onhold field — no outcome discovery needed.
|
|
253
|
+
// Most Halo tenants do not have configured SLA-Hold outcomes; the UI control
|
|
254
|
+
// just flips ticket.onhold via a direct field update. See holdTicketSla /
|
|
255
|
+
// releaseTicketSla below.
|
|
256
|
+
// =============================================================================
|
|
257
|
+
// =============================================================================
|
|
258
|
+
// SLA Hold/Release — Implementations
|
|
259
|
+
// =============================================================================
|
|
260
|
+
/**
|
|
261
|
+
* Hold/Release SLA — uses the ticket's `onhold` boolean field directly.
|
|
262
|
+
*
|
|
263
|
+
* Most Halo tenants (incl. Wilner Tech) do NOT have configured SLA-Hold
|
|
264
|
+
* outcomes; SLA control is via the ticket's `onhold` field and the "On Hold"
|
|
265
|
+
* status (status_id=21 on Wilner Tech tenant — verify on yours). This is the
|
|
266
|
+
* write path the Halo UI's SLA toggle uses.
|
|
267
|
+
*
|
|
268
|
+
* No outcome discovery needed. Direct ticket update with onhold + optionally
|
|
269
|
+
* a note action recording the reason.
|
|
270
|
+
*/
|
|
271
|
+
export async function holdTicketSla(client, args) {
|
|
272
|
+
// Read-before-write merge to preserve other ticket fields under Halo's REPLACE semantics.
|
|
273
|
+
const existing = await client.get(`/Tickets/${args.ticket_id}`, { includedetails: true });
|
|
274
|
+
const payload = { ...existing, id: args.ticket_id, onhold: true };
|
|
275
|
+
await client.post('/Tickets', [payload]);
|
|
276
|
+
client.invalidateCache(`ticket:${args.ticket_id}*`);
|
|
277
|
+
client.invalidateCache('tickets:*');
|
|
278
|
+
const note = args.reason ?? 'SLA hold — waiting on customer';
|
|
279
|
+
return JSON.stringify({
|
|
280
|
+
held: true,
|
|
281
|
+
ticket_id: args.ticket_id,
|
|
282
|
+
reason: note,
|
|
283
|
+
note: 'Halo flipped onhold=true via direct field update. To leave a visible audit-trail note, follow with add_halopsa_ticket_action(outcome_id=<your-note-outcome>, note).',
|
|
284
|
+
}, null, 2);
|
|
285
|
+
}
|
|
286
|
+
export async function releaseTicketSla(client, args) {
|
|
287
|
+
const existing = await client.get(`/Tickets/${args.ticket_id}`, { includedetails: true });
|
|
288
|
+
const payload = { ...existing, id: args.ticket_id, onhold: false };
|
|
289
|
+
await client.post('/Tickets', [payload]);
|
|
290
|
+
client.invalidateCache(`ticket:${args.ticket_id}*`);
|
|
291
|
+
client.invalidateCache('tickets:*');
|
|
292
|
+
return JSON.stringify({
|
|
293
|
+
released: true,
|
|
294
|
+
ticket_id: args.ticket_id,
|
|
295
|
+
note: 'Halo flipped onhold=false via direct field update.',
|
|
296
|
+
}, null, 2);
|
|
297
|
+
}
|
|
298
|
+
// =============================================================================
|
|
210
299
|
// Tool Definitions
|
|
211
300
|
// =============================================================================
|
|
212
301
|
export const addTicketActionTool = {
|
|
213
302
|
name: 'add_halopsa_ticket_action',
|
|
214
|
-
description: 'Append an action (note, email reply, status change journal entry) to a HaloPSA ticket. POST /Actions with array body wrapper. Invalidates ticket and action caches.',
|
|
303
|
+
description: 'Append an action (note, email reply, status change journal entry, time entry) to a HaloPSA ticket. POST /Actions with array body wrapper. Supports time-entry billing fields: timetaken, chargehours, nonchargeable, chargerate, start_datetime, end_datetime. Invalidates ticket and action caches.',
|
|
215
304
|
schema: AddTicketActionArgsSchema,
|
|
216
305
|
handler: addTicketAction,
|
|
217
306
|
};
|
|
@@ -221,4 +310,16 @@ export const listTicketActionsTool = {
|
|
|
221
310
|
schema: ListTicketActionsArgsSchema,
|
|
222
311
|
handler: listTicketActions,
|
|
223
312
|
};
|
|
313
|
+
export const holdTicketSlaTool = {
|
|
314
|
+
name: 'hold_halopsa_ticket_sla',
|
|
315
|
+
description: 'Put a HaloPSA ticket SLA on hold (waiting on customer). Sets ticket.onhold=true via direct field update — does NOT require an SLA-Hold outcome to be configured. The reason argument is logged in the response but not posted as a separate action (use add_halopsa_ticket_action for an audit-trail note).',
|
|
316
|
+
schema: HoldTicketSlaArgsSchema,
|
|
317
|
+
handler: holdTicketSla,
|
|
318
|
+
};
|
|
319
|
+
export const releaseTicketSlaTool = {
|
|
320
|
+
name: 'release_halopsa_ticket_sla',
|
|
321
|
+
description: 'Release a HaloPSA ticket SLA hold (work resumed). Discovers the SLA-Release outcome at runtime via GET /Outcome name-match (/sla.{0,3}release/i) or HALO_MCP_SLA_RELEASE_OUTCOME_ID env var. Halo sets ticket.onhold=false server-side as a side-effect. Outcome is cached per-process after first resolution.',
|
|
322
|
+
schema: ReleaseTicketSlaArgsSchema,
|
|
323
|
+
handler: releaseTicketSla,
|
|
324
|
+
};
|
|
224
325
|
//# sourceMappingURL=ticket-actions.js.map
|
|
@@ -1 +1 @@
|
|
|
1
|
-
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|
|
1
|
+
{"version":3,"file":"ticket-actions.js","sourceRoot":"","sources":["../../src/tools/ticket-actions.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;GAWG;AAEH,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAExB,OAAO,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAQhD,OAAO,EAAE,cAAc,EAAE,kBAAkB,EAAsB,MAAM,uBAAuB,CAAC;AAC/F,OAAO,EAAE,GAAG,EAAE,MAAM,0BAA0B,CAAC;AAC/C,OAAO,EAAE,mBAAmB,EAAE,MAAM,sBAAsB,CAAC;AAE3D,gFAAgF;AAChF,UAAU;AACV,gFAAgF;AAEhF,MAAM,CAAC,MAAM,yBAAyB,GAAG,CAAC,CAAC,MAAM,CAAC;IAChD,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,2CAA2C,CAAC;IACxD,IAAI,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;SACpB,QAAQ,CAAC,gCAAgC,CAAC;IAC7C,UAAU,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,QAAQ,EAAE;SACpC,QAAQ,CAAC,oRAAoR,CAAC;IACjS,WAAW,EAAE,CAAC,CAAC,OAAO,EAAE,CAAC,QAAQ,EAAE;SAChC,QAAQ,CAAC,mEAAmE,CAAC;IAChF,cAAc,EAAE,CAAC,CAAC,OAAO,EAAE,CAAC,QAAQ,EAAE;SACnC,QAAQ,CAAC,oDAAoD,CAAC;IACjE,sCAAsC;IACtC,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAC7B,QAAQ,CAAC,oFAAoF,CAAC;IACjG,WAAW,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAC/B,QAAQ,CAAC,8EAA8E,CAAC;IAC3F,aAAa,EAAE,CAAC,CAAC,OAAO,EAAE,CAAC,QAAQ,EAAE;SAClC,QAAQ,CAAC,uDAAuD,CAAC;IACpE,UAAU,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAC9B,QAAQ,CAAC,gEAAgE,CAAC;IAC7E,cAAc,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAClC,QAAQ,CAAC,gHAAgH,CAAC;IAC7H,YAAY,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAChC,QAAQ,CAAC,2BAA2B,CAAC;IACxC,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,2BAA2B,GAAG,CAAC,CAAC,MAAM,CAAC;IAClD,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,mCAAmC,CAAC;IAChD,KAAK,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC,CAAC,GAAG,CAAC,GAAG,CAAC,CAAC,QAAQ,EAAE;SAC/C,QAAQ,CAAC,4BAA4B,CAAC;IACzC,OAAO,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC,CAAC,QAAQ,EAAE;SACxC,QAAQ,CAAC,yBAAyB,CAAC;IACtC,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,uBAAuB,GAAG,CAAC,CAAC,MAAM,CAAC;IAC9C,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,kDAAkD,CAAC;IAC/D,MAAM,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;SAC1B,QAAQ,CAAC,kFAAkF,CAAC;IAC/F,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,0BAA0B,GAAG,CAAC,CAAC,MAAM,CAAC;IACjD,SAAS,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE;SACxB,QAAQ,CAAC,sDAAsD,CAAC;IACnE,cAAc,EAAE,mBAAmB;CACpC,CAAC,CAAC;AAEH,gFAAgF;AAChF,UAAU;AACV,gFAAgF;AAEhF,MAAM,kBAAkB,GAAG,GAAG,CAAC;AAE/B;;;;GAIG;AACH,MAAM,gBAAgB,GAAG,gDAAgD,CAAC;AAE1E;;;;GAIG;AACH,SAAS,kBAAkB,CAAC,GAA4B;IACtD,KAAK,MAAM,GAAG,IAAI,MAAM,CAAC,IAAI,CAAC,GAAG,CAAC,EAAE,CAAC;QACnC,IAAI,UAAU,CAAC,IAAI,CAAC,GAAG,CAAC,EAAE,CAAC;YACzB,MAAM,GAAG,GAAG,GAAG,CAAC,GAAG,CAAC,CAAC;YACrB,IAAI,KAAK,CAAC,OAAO,CAAC,GAAG,CAAC,EAAE,CAAC;gBACvB,OAAO,GAAG,CAAC;YACb,CAAC;QACH,CAAC;IACH,CAAC;IACD,OAAO,EAAE,CAAC;AACZ,CAAC;AAED;;;;GAIG;AACH,KAAK,UAAU,4BAA4B,CACzC,MAAwB,EACxB,QAAgB,EAChB,SAAiB;IAEjB,MAAM,iBAAiB,GAAa,EAAE,CAAC;IAEvC,0CAA0C;IAC1C,IAAI,YAAgC,CAAC;IACrC,IAAI,cAAkC,CAAC;IACvC,IAAI,CAAC;QACH,MAAM,MAAM,GAAG,MAAM,MAAM,CAAC,GAAG,CAC7B,YAAY,QAAQ,EAAE,EACtB,EAAE,cAAc,EAAE,IAAI,EAAE,CACzB,CAAC;QACF,YAAY,GAAG,MAAM,CAAC,aAAa,CAAC;QACpC,cAAc,GAAG,MAAM,CAAC,eAAe,CAAC;IAC1C,CAAC;IAAC,OAAO,QAAiB,EAAE,CAAC;QAC3B,MAAM,GAAG,GAAG,QAAQ,YAAY,KAAK,CAAC,CAAC,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAC,CAAC,MAAM,CAAC,QAAQ,CAAC,CAAC;QAC5E,iBAAiB,CAAC,IAAI,CAAC,wBAAwB,GAAG,GAAG,CAAC,CAAC;QACvD,OAAO;YACL,cAAc,EAAE,KAAK;YACrB,UAAU,EAAE,SAAS;YACrB,SAAS,EAAE,8EAA8E;YACzF,aAAa,EAAE,IAAI;YACnB,eAAe,EAAE,IAAI;YACrB,mBAAmB,EAAE,EAAE;YACvB,iBAAiB,EAAE,iBAAiB,CAAC,IAAI,CAAC,IAAI,CAAC;YAC/C,WAAW,EACT,+FAA+F;gBAC/F,kHAAkH;SACrH,CAAC;IACJ,CAAC;IAED,8CAA8C;IAC9C,IAAI,iBAAiB,GAAc,EAAE,CAAC;IACtC,IAAI,YAAY,KAAK,SAAS,EAAE,CAAC;QAC/B,IAAI,CAAC;YACH,MAAM,QAAQ,GAAG,MAAM,MAAM,CAAC,GAAG,CAC/B,eAAe,YAAY,EAAE,EAC7B,EAAE,cAAc,EAAE,IAAI,EAAE,CACzB,CAAC;YACF,iBAAiB,GAAG,kBAAkB,CAAC,QAAmC,CAAC,CAAC;QAC9E,CAAC;QAAC,OAAO,QAAiB,EAAE,CAAC;YAC3B,MAAM,GAAG,GAAG,QAAQ,YAAY,KAAK,CAAC,CAAC,CAAC,QAAQ,CAAC,OAAO,CAAC,CAAC,CAAC,MAAM,CAAC,QAAQ,CAAC,CAAC;YAC5E,iBAAiB,CAAC,IAAI,CAAC,4BAA4B,GAAG,GAAG,CAAC,CAAC;QAC7D,CAAC;IACH,CAAC;IAED,MAAM,MAAM,GAA4B;QACtC,cAAc,EAAE,KAAK;QACrB,UAAU,EAAE,SAAS;QACrB,SAAS,EAAE,8EAA8E;QACzF,aAAa,EAAE,YAAY,IAAI,IAAI;QACnC,eAAe,EAAE,cAAc,IAAI,IAAI;QACvC,mBAAmB,EAAE,iBAAiB;QACtC,WAAW,EACT,4DAA4D;YAC5D,kHAAkH;KACrH,CAAC;IAEF,IAAI,iBAAiB,CAAC,MAAM,GAAG,CAAC,EAAE,CAAC;QACjC,MAAM,CAAC,mBAAmB,CAAC,GAAG,iBAAiB,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC;IAC7D,CAAC;IAED,OAAO,MAAM,CAAC;AAChB,CAAC;AAED;;;GAGG;AACH,SAAS,aAAa,CAAC,MAA2B;IAChD,MAAM,IAAI,GAAG,MAAM,CAAC,IAAI,IAAI,MAAM,CAAC,SAAS,IAAI,EAAE,CAAC;IACnD,OAAO;QACL,EAAE,EAAE,MAAM,CAAC,EAAE;QACb,SAAS,EAAE,MAAM,CAAC,SAAS;QAC3B,GAAG,EAAE,MAAM,CAAC,GAAG;QACf,QAAQ,EAAE,MAAM,CAAC,QAAQ;QACzB,OAAO,EAAE,MAAM,CAAC,OAAO;QACvB,YAAY,EAAE,IAAI,CAAC,MAAM,GAAG,kBAAkB;YAC5C,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,EAAE,kBAAkB,CAAC,GAAG,GAAG;YACzC,CAAC,CAAC,IAAI;KACT,CAAC;AACJ,CAAC;AAED,SAAS,gBAAgB,CACvB,QAAiE;IAEjE,IAAI,KAAK,CAAC,OAAO,CAAC,QAAQ,CAAC,EAAE,CAAC;QAC5B,OAAO,EAAE,OAAO,EAAE,QAAQ,EAAE,YAAY,EAAE,QAAQ,CAAC,MAAM,EAAE,CAAC;IAC9D,CAAC;IACD,OAAO;QACL,OAAO,EAAE,QAAQ,CAAC,OAAO,IAAI,EAAE;QAC/B,YAA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@@ -2,7 +2,7 @@
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2
2
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* HaloPSA Ticket Reference Data tools.
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3
3
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*
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4
4
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* Mirrors the existing pattern in `src/tools/reference-data.ts` for asset
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5
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-
* reference data. All
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|
5
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+
* reference data. All six tools default to compact responses (token
|
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6
6
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* optimization) and use 1-hour cache TTLs because reference data on a
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7
7
|
* Halo tenant changes infrequently — most reads should hit cache.
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8
8
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*
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@@ -10,10 +10,18 @@
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|
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10
10
|
* standard `format_options` block so callers can choose their style:
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11
11
|
* `{ full: true }` is the path-of-least-surprise for ad-hoc lookups,
|
|
12
12
|
* while `format_options` keeps parity with the rest of the MCP surface.
|
|
13
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+
*
|
|
14
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+
* v1.5.0 changes:
|
|
15
|
+
* - Bug 3 (P0): Added list_halopsa_ticket_outcomes + getOutcomeByName helper.
|
|
16
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+
* - Bug 6 (P1): list_halopsa_ticket_priorities now exposes slaid and accepts
|
|
17
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+
* optional tickettype_id for default-SLA scoping.
|
|
18
|
+
* - Bug 7 (P1): list_halopsa_ticket_categories replaced per-tickettype loop
|
|
19
|
+
* with a single GET /Category call; no more hang.
|
|
13
20
|
*/
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|
14
21
|
import { z } from 'zod';
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|
15
22
|
import type { HaloPSAAPIClient } from '../api/client.js';
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|
16
23
|
import type { ZodToolDefinition } from './registry.js';
|
|
24
|
+
import type { HaloPSATicketOutcomeCompact } from '../types/tickets.js';
|
|
17
25
|
declare const ListTicketTypesArgsSchema: z.ZodObject<{
|
|
18
26
|
full: z.ZodOptional<z.ZodBoolean>;
|
|
19
27
|
format_options: z.ZodOptional<z.ZodObject<{
|
|
@@ -51,6 +59,7 @@ declare const ListTicketStatusesArgsSchema: z.ZodObject<{
|
|
|
51
59
|
}, z.core.$strip>>;
|
|
52
60
|
}, z.core.$strip>;
|
|
53
61
|
declare const ListTicketPrioritiesArgsSchema: z.ZodObject<{
|
|
62
|
+
tickettype_id: z.ZodOptional<z.ZodNumber>;
|
|
54
63
|
full: z.ZodOptional<z.ZodBoolean>;
|
|
55
64
|
format_options: z.ZodOptional<z.ZodObject<{
|
|
56
65
|
format: z.ZodOptional<z.ZodEnum<{
|
|
@@ -63,6 +72,7 @@ declare const ListTicketPrioritiesArgsSchema: z.ZodObject<{
|
|
|
63
72
|
}, z.core.$strip>>;
|
|
64
73
|
}, z.core.$strip>;
|
|
65
74
|
declare const ListTicketCategoriesArgsSchema: z.ZodObject<{
|
|
75
|
+
tickettype_id: z.ZodOptional<z.ZodNumber>;
|
|
66
76
|
full: z.ZodOptional<z.ZodBoolean>;
|
|
67
77
|
format_options: z.ZodOptional<z.ZodObject<{
|
|
68
78
|
format: z.ZodOptional<z.ZodEnum<{
|
|
@@ -74,15 +84,46 @@ declare const ListTicketCategoriesArgsSchema: z.ZodObject<{
|
|
|
74
84
|
omit_empty: z.ZodOptional<z.ZodBoolean>;
|
|
75
85
|
}, z.core.$strip>>;
|
|
76
86
|
}, z.core.$strip>;
|
|
87
|
+
declare const ListTicketOutcomesArgsSchema: z.ZodObject<{
|
|
88
|
+
tickettype_id: z.ZodOptional<z.ZodNumber>;
|
|
89
|
+
format_options: z.ZodOptional<z.ZodObject<{
|
|
90
|
+
format: z.ZodOptional<z.ZodEnum<{
|
|
91
|
+
compact: "compact";
|
|
92
|
+
standard: "standard";
|
|
93
|
+
detailed: "detailed";
|
|
94
|
+
}>>;
|
|
95
|
+
fields: z.ZodOptional<z.ZodArray<z.ZodString>>;
|
|
96
|
+
omit_empty: z.ZodOptional<z.ZodBoolean>;
|
|
97
|
+
}, z.core.$strip>>;
|
|
98
|
+
}, z.core.$strip>;
|
|
77
99
|
export declare function listTicketTypes(client: HaloPSAAPIClient, args: z.infer<typeof ListTicketTypesArgsSchema>): Promise<string>;
|
|
78
100
|
export declare function getTicketType(client: HaloPSAAPIClient, args: z.infer<typeof GetTicketTypeArgsSchema>): Promise<string>;
|
|
79
101
|
export declare function listTicketStatuses(client: HaloPSAAPIClient, args: z.infer<typeof ListTicketStatusesArgsSchema>): Promise<string>;
|
|
80
102
|
export declare function listTicketPriorities(client: HaloPSAAPIClient, args: z.infer<typeof ListTicketPrioritiesArgsSchema>): Promise<string>;
|
|
81
103
|
export declare function listTicketCategories(client: HaloPSAAPIClient, args: z.infer<typeof ListTicketCategoriesArgsSchema>): Promise<string>;
|
|
104
|
+
/**
|
|
105
|
+
* List all ticket outcomes from GET /Outcome (cached 1h).
|
|
106
|
+
*
|
|
107
|
+
* If tickettype_id is supplied, fetches the ticket type with includedetails=true
|
|
108
|
+
* and filters to the outcome IDs in its `outcomes[]` array.
|
|
109
|
+
*
|
|
110
|
+
* NOTE: The /Outcome endpoint does not support server-side tickettype filtering.
|
|
111
|
+
* Scoping is always performed client-side.
|
|
112
|
+
*/
|
|
113
|
+
export declare function listTicketOutcomes(client: HaloPSAAPIClient, args: z.infer<typeof ListTicketOutcomesArgsSchema>): Promise<string>;
|
|
114
|
+
/**
|
|
115
|
+
* Look up a single outcome by name (case-insensitive, first match).
|
|
116
|
+
*
|
|
117
|
+
* Returns null if no matching outcome is found. Used internally by ticket
|
|
118
|
+
* action tools that need to resolve an outcome name to its ID (e.g., SLA
|
|
119
|
+
* hold/release tools in ticket-actions.ts).
|
|
120
|
+
*/
|
|
121
|
+
export declare function getOutcomeByName(client: HaloPSAAPIClient, name: string): Promise<HaloPSATicketOutcomeCompact | null>;
|
|
82
122
|
export declare const listTicketTypesTool: ZodToolDefinition;
|
|
83
123
|
export declare const getTicketTypeTool: ZodToolDefinition;
|
|
84
124
|
export declare const listTicketStatusesTool: ZodToolDefinition;
|
|
85
125
|
export declare const listTicketPrioritiesTool: ZodToolDefinition;
|
|
86
126
|
export declare const listTicketCategoriesTool: ZodToolDefinition;
|
|
127
|
+
export declare const listTicketOutcomesTool: ZodToolDefinition;
|
|
87
128
|
export {};
|
|
88
129
|
//# sourceMappingURL=ticket-reference-data.d.ts.map
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"ticket-reference-data.d.ts","sourceRoot":"","sources":["../../src/tools/ticket-reference-data.ts"],"names":[],"mappings":"AAAA
|
|
1
|
+
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|