@wildix/xbees-conversations-client 1.0.44 → 1.0.45

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Files changed (30) hide show
  1. package/dist-cjs/Conversations.js +2 -0
  2. package/dist-cjs/commands/DescribeEventCommand.js +21 -0
  3. package/dist-cjs/commands/index.js +1 -0
  4. package/dist-cjs/models/models_0.js +228 -10
  5. package/dist-cjs/protocols/Aws_restJson1.js +134 -8
  6. package/dist-es/Conversations.js +2 -0
  7. package/dist-es/commands/DescribeEventCommand.js +17 -0
  8. package/dist-es/commands/index.js +1 -0
  9. package/dist-es/models/models_0.js +226 -9
  10. package/dist-es/protocols/Aws_restJson1.js +131 -7
  11. package/dist-types/Conversations.d.ts +8 -0
  12. package/dist-types/ConversationsClient.d.ts +3 -2
  13. package/dist-types/commands/CreateGroupChannelCommand.d.ts +0 -2
  14. package/dist-types/commands/DescribeEventCommand.d.ts +1596 -0
  15. package/dist-types/commands/GetChannelCommand.d.ts +0 -2
  16. package/dist-types/commands/GetMessageCommand.d.ts +0 -2
  17. package/dist-types/commands/GetOrCreateDirectChannelCommand.d.ts +0 -2
  18. package/dist-types/commands/JoinChannelCommand.d.ts +0 -2
  19. package/dist-types/commands/ListChannelsCommand.d.ts +0 -2
  20. package/dist-types/commands/ListMessagesCommand.d.ts +0 -2
  21. package/dist-types/commands/PartialUpdateChannelCommand.d.ts +0 -2
  22. package/dist-types/commands/PartialUpdateMessageCommand.d.ts +0 -2
  23. package/dist-types/commands/SendGiphyCommand.d.ts +0 -2
  24. package/dist-types/commands/SendMessageCommand.d.ts +0 -2
  25. package/dist-types/commands/UpdateChannelCommand.d.ts +0 -2
  26. package/dist-types/commands/UpdateMessageCommand.d.ts +0 -2
  27. package/dist-types/commands/index.d.ts +1 -0
  28. package/dist-types/models/models_0.d.ts +1629 -45
  29. package/dist-types/protocols/Aws_restJson1.d.ts +9 -0
  30. package/package.json +1 -1
@@ -1,5 +1,6 @@
1
1
  import { ConversationsServiceException as __BaseException } from "./ConversationsServiceException";
2
2
  import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
3
+ import { DocumentType as __DocumentType } from "@smithy/types";
3
4
  /**
4
5
  * @public
5
6
  */
@@ -22,6 +23,649 @@ export declare class ForbiddenException extends __BaseException {
22
23
  */
23
24
  constructor(opts: __ExceptionOptionType<ForbiddenException, __BaseException>);
24
25
  }
26
+ /**
27
+ * @public
28
+ */
29
+ export interface CallFlowAttachmentDestination {
30
+ phone?: string;
31
+ name?: string;
32
+ email?: string;
33
+ userId?: string;
34
+ userExtension?: string;
35
+ userDepartment?: string;
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+ groupId?: string;
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+ groupName?: string;
38
+ }
39
+ /**
40
+ * @public
41
+ * @enum
42
+ */
43
+ export declare const CallFlowAttachmentType: {
44
+ readonly FAX: "FAX";
45
+ readonly VOICEMAIL: "VOICEMAIL";
46
+ };
47
+ /**
48
+ * @public
49
+ */
50
+ export type CallFlowAttachmentType = typeof CallFlowAttachmentType[keyof typeof CallFlowAttachmentType];
51
+ /**
52
+ * @public
53
+ * @enum
54
+ */
55
+ export declare const CallParticipantRole: {
56
+ readonly AGENT: "AGENT";
57
+ readonly CLIENT: "CLIENT";
58
+ };
59
+ /**
60
+ * @public
61
+ */
62
+ export type CallParticipantRole = typeof CallParticipantRole[keyof typeof CallParticipantRole];
63
+ /**
64
+ * @public
65
+ * @enum
66
+ */
67
+ export declare const CallParticipantType: {
68
+ readonly LOCAL: "LOCAL";
69
+ readonly REMOTE: "REMOTE";
70
+ };
71
+ /**
72
+ * @public
73
+ */
74
+ export type CallParticipantType = typeof CallParticipantType[keyof typeof CallParticipantType];
75
+ /**
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+ * @public
77
+ * @enum
78
+ */
79
+ export declare const CallDevice: {
80
+ readonly COLLABORATION_ANDROID: "COLLABORATION_ANDROID";
81
+ readonly COLLABORATION_IOS: "COLLABORATION_IOS";
82
+ readonly COLLABORATION_WEB: "COLLABORATION_WEB";
83
+ readonly UNKNOWN: "UNKNOWN";
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+ readonly WILDIX_DEVICE: "WILDIX_DEVICE";
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+ readonly WILDIX_PHONE: "WILDIX_PHONE";
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+ readonly XBEES_ANDROID: "XBEES_ANDROID";
87
+ readonly XBEES_IOS: "XBEES_IOS";
88
+ readonly XBEES_WEB: "XBEES_WEB";
89
+ };
90
+ /**
91
+ * @public
92
+ */
93
+ export type CallDevice = typeof CallDevice[keyof typeof CallDevice];
94
+ /**
95
+ * @public
96
+ */
97
+ export interface CallParticipant {
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+ type: CallParticipantType;
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+ phone?: string;
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+ name?: string;
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+ company?: string;
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+ email?: string;
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+ userId?: string;
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+ userExtension?: string;
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+ userDepartment?: string;
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+ groupId?: string;
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+ groupName?: string;
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+ userAgent?: string;
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+ userDevice?: CallDevice;
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+ role: CallParticipantRole;
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+ license?: string;
112
+ }
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+ /**
114
+ * @public
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+ * @enum
116
+ */
117
+ export declare const ConversationStatus: {
118
+ readonly COMPLETED: "COMPLETED";
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+ readonly MISSED: "MISSED";
120
+ };
121
+ /**
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+ * @public
123
+ */
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+ export type ConversationStatus = typeof ConversationStatus[keyof typeof ConversationStatus];
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+ /**
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+ * @public
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+ * @enum
128
+ */
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+ export declare const CallDirection: {
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+ readonly INBOUND: "INBOUND";
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+ readonly INTERNAL: "INTERNAL";
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+ readonly OUTBOUND: "OUTBOUND";
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+ readonly UNDEFINED: "UNDEFINED";
134
+ };
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+ /**
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+ * @public
137
+ */
138
+ export type CallDirection = typeof CallDirection[keyof typeof CallDirection];
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+ /**
140
+ * @public
141
+ * @enum
142
+ */
143
+ export declare const License: {
144
+ readonly XBEES: "x-bees";
145
+ };
146
+ /**
147
+ * @public
148
+ */
149
+ export type License = typeof License[keyof typeof License];
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+ /**
151
+ * @public
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+ * @enum
153
+ */
154
+ export declare const CallRecordOwner: {
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+ readonly CALLEE: "callee";
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+ readonly CALLER: "caller";
157
+ readonly SYSTEM: "system";
158
+ };
159
+ /**
160
+ * @public
161
+ */
162
+ export type CallRecordOwner = typeof CallRecordOwner[keyof typeof CallRecordOwner];
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+ /**
164
+ * @public
165
+ * @enum
166
+ */
167
+ export declare const CallRecordPauseReason: {
168
+ readonly HOLD: "hold";
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+ readonly PAUSE: "pause";
170
+ };
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+ /**
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+ * @public
173
+ */
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+ export type CallRecordPauseReason = typeof CallRecordPauseReason[keyof typeof CallRecordPauseReason];
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+ /**
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+ * @public
177
+ */
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+ export interface CallRecordPause {
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+ start?: number;
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+ end?: number;
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+ reason?: CallRecordPauseReason;
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+ }
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+ /**
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+ * @public
185
+ */
186
+ export interface RecordingsData {
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+ fileName: string;
188
+ start: number;
189
+ end: number;
190
+ owner: CallRecordOwner;
191
+ url: string;
192
+ pauses: (CallRecordPause)[];
193
+ }
194
+ /**
195
+ * @public
196
+ * @enum
197
+ */
198
+ export declare const CallFlowTranscriptionStatus: {
199
+ readonly AVAILABLE: "AVAILABLE";
200
+ readonly UNAVAILABLE: "UNAVAILABLE";
201
+ };
202
+ /**
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+ * @public
204
+ */
205
+ export type CallFlowTranscriptionStatus = typeof CallFlowTranscriptionStatus[keyof typeof CallFlowTranscriptionStatus];
206
+ /**
207
+ * @public
208
+ * @enum
209
+ */
210
+ export declare const CallTranscriptionSpeaker: {
211
+ readonly CALLEE: "callee";
212
+ readonly CALLER: "caller";
213
+ };
214
+ /**
215
+ * @public
216
+ */
217
+ export type CallTranscriptionSpeaker = typeof CallTranscriptionSpeaker[keyof typeof CallTranscriptionSpeaker];
218
+ /**
219
+ * @public
220
+ */
221
+ export interface CallTranscriptionChunk {
222
+ id: string;
223
+ time: number;
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+ speaker: CallTranscriptionSpeaker;
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+ text: string;
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+ language?: string;
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+ isFinal: boolean;
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+ start: number;
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+ end: number;
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+ sentiment: string;
231
+ }
232
+ /**
233
+ * @public
234
+ * @enum
235
+ */
236
+ export declare const ConferenceDirection: {
237
+ readonly INBOUND: "INBOUND";
238
+ readonly INTERNAL: "INTERNAL";
239
+ readonly OUTBOUND: "OUTBOUND";
240
+ };
241
+ /**
242
+ * @public
243
+ */
244
+ export type ConferenceDirection = typeof ConferenceDirection[keyof typeof ConferenceDirection];
245
+ /**
246
+ * @public
247
+ * @enum
248
+ */
249
+ export declare const PbxLicenseType: {
250
+ readonly BASIC: "basic";
251
+ readonly BUSINESS: "business";
252
+ readonly ESSENTIAL: "essential";
253
+ readonly PREMIUM: "premium";
254
+ readonly WIZYCONF: "wizyconf";
255
+ };
256
+ /**
257
+ * @public
258
+ */
259
+ export type PbxLicenseType = typeof PbxLicenseType[keyof typeof PbxLicenseType];
260
+ /**
261
+ * @public
262
+ * @enum
263
+ */
264
+ export declare const ConferenceParticipantRole: {
265
+ readonly AGENT: "AGENT";
266
+ readonly CLIENT: "CLIENT";
267
+ };
268
+ /**
269
+ * @public
270
+ */
271
+ export type ConferenceParticipantRole = typeof ConferenceParticipantRole[keyof typeof ConferenceParticipantRole];
272
+ /**
273
+ * @public
274
+ * @enum
275
+ */
276
+ export declare const ConferenceParticipantType: {
277
+ readonly EXTERNAL: "EXTERNAL";
278
+ readonly EXTERNAL_DIAL_IN: "EXTERNAL_DIAL_IN";
279
+ readonly PBX: "PBX";
280
+ readonly PBX_SIP: "PBX_SIP";
281
+ readonly XBS: "XBS";
282
+ };
283
+ /**
284
+ * @public
285
+ */
286
+ export type ConferenceParticipantType = typeof ConferenceParticipantType[keyof typeof ConferenceParticipantType];
287
+ /**
288
+ * @public
289
+ */
290
+ export interface ConferenceParticipant {
291
+ type: ConferenceParticipantType;
292
+ role?: ConferenceParticipantRole;
293
+ /**
294
+ * A unique identifier to avoid duplicates if user re-connect from different devices.
295
+ * @public
296
+ */
297
+ jid?: string;
298
+ name?: string;
299
+ email?: string;
300
+ phone?: string;
301
+ department?: string;
302
+ company?: string;
303
+ pbxSerial?: string;
304
+ pbxExtension?: string;
305
+ pbxGroupId?: string;
306
+ xbsId?: string;
307
+ license?: PbxLicenseType;
308
+ }
309
+ /**
310
+ * @public
311
+ */
312
+ export interface ConferenceAnalyticsRecordParticipant {
313
+ jid: string;
314
+ info: ConferenceParticipant;
315
+ totalDuration: number;
316
+ totalSpeakDuration: number;
317
+ joinTime: number;
318
+ }
319
+ /**
320
+ * @public
321
+ */
322
+ export interface ConferenceRecording {
323
+ url: string;
324
+ start: number;
325
+ end: number;
326
+ }
327
+ /**
328
+ * @public
329
+ * @enum
330
+ */
331
+ export declare const ConferenceTranscriptionStatus: {
332
+ readonly AVAILABLE: "AVAILABLE";
333
+ readonly UNAVAILABLE: "UNAVAILABLE";
334
+ };
335
+ /**
336
+ * @public
337
+ */
338
+ export type ConferenceTranscriptionStatus = typeof ConferenceTranscriptionStatus[keyof typeof ConferenceTranscriptionStatus];
339
+ /**
340
+ * @public
341
+ */
342
+ export interface ConferenceTranscriptionChunk {
343
+ id: string;
344
+ time: number;
345
+ jid: string;
346
+ text: string;
347
+ language?: string;
348
+ isFinal: boolean;
349
+ start: number;
350
+ end: number;
351
+ sentiment: string;
352
+ }
353
+ /**
354
+ * @public
355
+ */
356
+ export interface CallTranscription {
357
+ flowIndex: number;
358
+ flowStartTime: number;
359
+ callStartTime: number;
360
+ chunks: Record<string, CallTranscriptionChunk>;
361
+ }
362
+ /**
363
+ * @public
364
+ * @enum
365
+ */
366
+ export declare const LiveEventType: {
367
+ readonly CALL: "call";
368
+ readonly CALL_COMPLETE: "call_complete";
369
+ readonly CALL_INTERRUPTED: "call_interrupted";
370
+ readonly CALL_TRANSCRIPTION: "call_transcription";
371
+ readonly CHAT: "chat";
372
+ readonly CHAT_COMPLETE: "chat_complete";
373
+ readonly CHAT_COST: "call_cost";
374
+ readonly CHAT_INTERRUPTED: "chat_interrupted";
375
+ readonly CHAT_MISSED: "chat_missed";
376
+ readonly CONFERENCE: "conference";
377
+ readonly CONFERENCE_COMPLETE: "conference_complete";
378
+ readonly CONFERENCE_INTERRUPTED: "conference_interrupted";
379
+ readonly CONFERENCE_JOIN: "conference_join";
380
+ readonly CONFERENCE_LEAVE: "conference_leave";
381
+ readonly CONFERENCE_TRANSCRIPTION: "conference_transcription";
382
+ };
383
+ /**
384
+ * @public
385
+ */
386
+ export type LiveEventType = typeof LiveEventType[keyof typeof LiveEventType];
387
+ /**
388
+ * @public
389
+ */
390
+ export interface CallAnalyticsCostRecordEvent {
391
+ id: string;
392
+ pbx: string;
393
+ time: number;
394
+ company: string;
395
+ licenses: (License)[];
396
+ transcriptions: (CallTranscription)[];
397
+ type: LiveEventType;
398
+ flowIndex: number;
399
+ cost: number;
400
+ }
401
+ /**
402
+ * @public
403
+ */
404
+ export interface CallAnalyticsLiveCompleteEvent {
405
+ id: string;
406
+ pbx: string;
407
+ time: number;
408
+ company: string;
409
+ licenses: (License)[];
410
+ event: LiveEventType;
411
+ flows: number;
412
+ }
413
+ /**
414
+ * @public
415
+ */
416
+ export interface CallAnalyticsLiveInterruptedEvent {
417
+ id: string;
418
+ pbx: string;
419
+ time: number;
420
+ company: string;
421
+ licenses: (License)[];
422
+ event: LiveEventType;
423
+ flows: number;
424
+ }
425
+ /**
426
+ * @public
427
+ * @enum
428
+ */
429
+ export declare const CallAnalyticsLiveProgressEventTrigger: {
430
+ readonly AGENTS_CANCEL: "call.agents_cancel";
431
+ readonly AGENTS_START: "call.agents_start";
432
+ readonly ATTACHMENT: "call.attachment";
433
+ readonly RECORD_START: "call.record_start";
434
+ readonly RECORD_STOP: "call.record_stop";
435
+ readonly SPLIT: "call.split";
436
+ readonly START: "call.start";
437
+ readonly TRANSCRIPTION: "call.transcription";
438
+ readonly UPDATE: "call.update";
439
+ };
440
+ /**
441
+ * @public
442
+ */
443
+ export type CallAnalyticsLiveProgressEventTrigger = typeof CallAnalyticsLiveProgressEventTrigger[keyof typeof CallAnalyticsLiveProgressEventTrigger];
444
+ /**
445
+ * @public
446
+ * @enum
447
+ */
448
+ export declare const CallFlowStatus: {
449
+ readonly CONNECTING: "CONNECTING";
450
+ readonly HOLD: "HOLD";
451
+ readonly TALKING: "TALKING";
452
+ };
453
+ /**
454
+ * @public
455
+ */
456
+ export type CallFlowStatus = typeof CallFlowStatus[keyof typeof CallFlowStatus];
457
+ /**
458
+ * @public
459
+ */
460
+ export interface CallAnalyticsLiveProgressEventFlow {
461
+ flowIndex: number;
462
+ startTime: number;
463
+ endTime: number;
464
+ connectTime?: number;
465
+ talkTime?: number;
466
+ waitTime?: number;
467
+ duration: number;
468
+ caller?: CallParticipant;
469
+ callee?: CallParticipant;
470
+ service?: string;
471
+ serviceNumber?: string;
472
+ destination?: string;
473
+ direction?: CallDirection;
474
+ trunkName?: string;
475
+ trunkDirection?: string;
476
+ queueName?: string;
477
+ queueId?: string;
478
+ tags?: (string)[];
479
+ flags?: (string)[];
480
+ callerMos?: string;
481
+ calleeMos?: string;
482
+ xhoppersConfId?: string;
483
+ recordings?: (string)[];
484
+ recordingsData?: (RecordingsData)[];
485
+ mergeWith?: string;
486
+ splitReason?: string;
487
+ splitTransferType?: string;
488
+ remotePhone?: string;
489
+ remotePhoneCountryCode?: number;
490
+ remotePhoneCountryCodeStr?: string;
491
+ remotePhoneLocation?: string;
492
+ callStatus?: ConversationStatus;
493
+ transcriptionStatus?: CallFlowTranscriptionStatus;
494
+ transcriptionLanguage?: string;
495
+ attachment?: string;
496
+ attachmentType?: CallFlowAttachmentType;
497
+ attachmentDestinations?: (CallFlowAttachmentDestination)[];
498
+ status: CallFlowStatus;
499
+ /**
500
+ * Time of the last status change in yyyy-MM-dd'T'HH:mm:ss.SSS'Z' format.
501
+ * @public
502
+ */
503
+ statusChangeDate: string;
504
+ }
505
+ /**
506
+ * @public
507
+ */
508
+ export interface CallAnalyticsLiveProgressEvent {
509
+ id: string;
510
+ pbx: string;
511
+ time: number;
512
+ company: string;
513
+ licenses: (License)[];
514
+ event: LiveEventType;
515
+ /**
516
+ * An original event that triggers current one.
517
+ * @public
518
+ */
519
+ eventTrigger: CallAnalyticsLiveProgressEventTrigger;
520
+ start: string;
521
+ flows: (CallAnalyticsLiveProgressEventFlow)[];
522
+ }
523
+ /**
524
+ * @public
525
+ */
526
+ export interface CallAnalyticsLiveTranscriptionEvent {
527
+ id: string;
528
+ pbx: string;
529
+ time: number;
530
+ company: string;
531
+ licenses: (License)[];
532
+ event: LiveEventType;
533
+ flowIndex: number;
534
+ flowStartTime: number;
535
+ callStartTime: number;
536
+ chunk: CallTranscriptionChunk;
537
+ participant?: CallParticipant;
538
+ }
539
+ /**
540
+ * @public
541
+ * @enum
542
+ */
543
+ export declare const CallEndBy: {
544
+ readonly CALLEE: "CALLEE";
545
+ readonly CALLER: "CALLER";
546
+ };
547
+ /**
548
+ * @public
549
+ */
550
+ export type CallEndBy = typeof CallEndBy[keyof typeof CallEndBy];
551
+ /**
552
+ * @public
553
+ */
554
+ export interface CallAnalyticsRecordEventFlow {
555
+ flowIndex: number;
556
+ startTime: number;
557
+ endTime: number;
558
+ connectTime?: number;
559
+ talkTime?: number;
560
+ waitTime?: number;
561
+ duration: number;
562
+ caller?: CallParticipant;
563
+ callee?: CallParticipant;
564
+ service?: string;
565
+ serviceNumber?: string;
566
+ destination?: string;
567
+ direction?: CallDirection;
568
+ trunkName?: string;
569
+ trunkDirection?: string;
570
+ queueName?: string;
571
+ queueId?: string;
572
+ tags?: (string)[];
573
+ flags?: (string)[];
574
+ callerMos?: string;
575
+ calleeMos?: string;
576
+ xhoppersConfId?: string;
577
+ recordings?: (string)[];
578
+ recordingsData?: (RecordingsData)[];
579
+ mergeWith?: string;
580
+ splitReason?: string;
581
+ splitTransferType?: string;
582
+ remotePhone?: string;
583
+ remotePhoneCountryCode?: number;
584
+ remotePhoneCountryCodeStr?: string;
585
+ remotePhoneLocation?: string;
586
+ callStatus?: ConversationStatus;
587
+ transcriptionStatus?: CallFlowTranscriptionStatus;
588
+ transcriptionLanguage?: string;
589
+ attachment?: string;
590
+ attachmentType?: CallFlowAttachmentType;
591
+ attachmentDestinations?: (CallFlowAttachmentDestination)[];
592
+ }
593
+ /**
594
+ * @public
595
+ */
596
+ export interface CallAnalyticsRecordEvent {
597
+ id: string;
598
+ pbx: string;
599
+ time: number;
600
+ company: string;
601
+ licenses: (License)[];
602
+ flows: (CallAnalyticsRecordEventFlow)[];
603
+ endCause?: string;
604
+ endCauseStr?: string;
605
+ endBy: CallEndBy;
606
+ totalConnectTime: number;
607
+ totalTalkTime: number;
608
+ totalWaitTime: number;
609
+ type: LiveEventType;
610
+ complete: boolean;
611
+ }
612
+ /**
613
+ * @public
614
+ */
615
+ export interface CallAnalyticsTranscriptionRecordEvent {
616
+ id: string;
617
+ pbx: string;
618
+ time: number;
619
+ company: string;
620
+ licenses: (License)[];
621
+ transcriptions: (CallTranscription)[];
622
+ type: LiveEventType;
623
+ complete: boolean;
624
+ }
625
+ /**
626
+ * @public
627
+ * @enum
628
+ */
629
+ export declare const CallEventType: {
630
+ readonly COST_RECORD_EVENT: "CallAnalyticsCostRecordEvent";
631
+ readonly LIVE_COMPLETE_EVENT: "CallAnalyticsLiveCompleteEvent";
632
+ readonly LIVE_INTERRUPTED_EVENT: "CallAnalyticsLiveInterruptedEvent";
633
+ readonly LIVE_PROGRESS_EVENT: "CallAnalyticsLiveProgressEvent";
634
+ readonly LIVE_TRANSCRIPTION_EVENT: "CallAnalyticsLiveTranscriptionEvent";
635
+ readonly RECORD_EVENT: "CallAnalyticsRecordEvent";
636
+ readonly TRANSCRIPTION_RECORD_EVENT: "CallAnalyticsTranscriptionRecordEvent";
637
+ };
638
+ /**
639
+ * @public
640
+ */
641
+ export type CallEventType = typeof CallEventType[keyof typeof CallEventType];
642
+ /**
643
+ * @public
644
+ */
645
+ export interface ChatAnalyticsLiveCompleteEvent {
646
+ id: string;
647
+ time: number;
648
+ company: string;
649
+ event: LiveEventType;
650
+ }
651
+ /**
652
+ * @public
653
+ */
654
+ export interface ChatAnalyticsLiveInterruptedEvent {
655
+ id: string;
656
+ time: number;
657
+ company: string;
658
+ event: LiveEventType;
659
+ }
660
+ /**
661
+ * @public
662
+ */
663
+ export interface ChatAnalyticsLiveMissedEvent {
664
+ id: string;
665
+ time: number;
666
+ company: string;
667
+ event: LiveEventType;
668
+ }
25
669
  /**
26
670
  * @public
27
671
  */
@@ -29,32 +673,1001 @@ export interface User {
29
673
  id: string;
30
674
  name?: string;
31
675
  email?: string;
32
- phone?: string;
33
- picture?: string;
34
- locale?: string;
35
- timeZone?: string;
676
+ phone?: string;
677
+ picture?: string;
678
+ locale?: string;
679
+ timeZone?: string;
680
+ company?: string;
681
+ bot?: boolean;
682
+ pbxDomain?: string;
683
+ pbxPort?: string;
684
+ pbxExtension?: string;
685
+ pbxSerial?: string;
686
+ pbxUserId?: string;
687
+ createdAt?: string;
688
+ updatedAt?: string;
689
+ }
690
+ /**
691
+ * @public
692
+ * @enum
693
+ */
694
+ export declare const ChannelType: {
695
+ readonly DIRECT: "direct";
696
+ readonly GROUP: "group";
697
+ };
698
+ /**
699
+ * @public
700
+ */
701
+ export type ChannelType = typeof ChannelType[keyof typeof ChannelType];
702
+ /**
703
+ * @public
704
+ * @enum
705
+ */
706
+ export declare const ChatDirection: {
707
+ readonly INBOUND: "INBOUND";
708
+ readonly INTERNAL: "INTERNAL";
709
+ readonly OUTBOUND: "OUTBOUND";
710
+ };
711
+ /**
712
+ * @public
713
+ */
714
+ export type ChatDirection = typeof ChatDirection[keyof typeof ChatDirection];
715
+ /**
716
+ * @public
717
+ * @enum
718
+ */
719
+ export declare const ChatParticipantRole: {
720
+ readonly AGENT: "AGENT";
721
+ readonly CLIENT: "CLIENT";
722
+ };
723
+ /**
724
+ * @public
725
+ */
726
+ export type ChatParticipantRole = typeof ChatParticipantRole[keyof typeof ChatParticipantRole];
727
+ /**
728
+ * @public
729
+ * @enum
730
+ */
731
+ export declare const ChatParticipantType: {
732
+ readonly LOCAL: "LOCAL";
733
+ readonly REMOTE: "REMOTE";
734
+ };
735
+ /**
736
+ * @public
737
+ */
738
+ export type ChatParticipantType = typeof ChatParticipantType[keyof typeof ChatParticipantType];
739
+ /**
740
+ * @public
741
+ */
742
+ export interface ChatParticipant {
743
+ id: string;
744
+ name?: string;
745
+ email?: string;
746
+ phone?: string;
747
+ picture?: string;
748
+ locale?: string;
749
+ timeZone?: string;
750
+ company?: string;
751
+ bot?: boolean;
752
+ pbxDomain?: string;
753
+ pbxPort?: string;
754
+ pbxExtension?: string;
755
+ pbxSerial?: string;
756
+ pbxUserId?: string;
757
+ createdAt?: string;
758
+ updatedAt?: string;
759
+ type: ChatParticipantType;
760
+ role: ChatParticipantRole;
761
+ }
762
+ /**
763
+ * @public
764
+ * @enum
765
+ */
766
+ export declare const ChatStatus: {
767
+ readonly COMPLETED: "COMPLETED";
768
+ readonly MISSED: "MISSED";
769
+ readonly WAITFIRSTREPLY: "WAITFIRSTREPLY";
770
+ readonly WAITREPLYFROMAGENT: "WAITREPLYFROMAGENT";
771
+ readonly WAITREPLYFROMGUEST: "WAITREPLYFROMGUEST";
772
+ };
773
+ /**
774
+ * @public
775
+ */
776
+ export type ChatStatus = typeof ChatStatus[keyof typeof ChatStatus];
777
+ /**
778
+ * @public
779
+ * @enum
780
+ */
781
+ export declare const ChatTag: {
782
+ readonly SMS: "sms";
783
+ readonly TELEPHONY: "telephony";
784
+ };
785
+ /**
786
+ * @public
787
+ */
788
+ export type ChatTag = typeof ChatTag[keyof typeof ChatTag];
789
+ /**
790
+ * @public
791
+ */
792
+ export interface ChatAnalyticsLiveProgressEvent {
793
+ id: string;
794
+ time: number;
795
+ company: string;
796
+ event: LiveEventType;
797
+ start: string;
798
+ channelId: string;
799
+ channelType: ChannelType;
800
+ subject: string;
801
+ service?: string;
802
+ serviceTitle?: string;
803
+ participants: (ChatParticipant)[];
804
+ agents: (User)[];
805
+ agentsCount: number;
806
+ customers: (User)[];
807
+ customersCount: number;
808
+ tags?: (ChatTag)[];
809
+ direction: ChatDirection;
810
+ status: ChatStatus;
811
+ }
812
+ /**
813
+ * @public
814
+ */
815
+ export interface ChatAnalyticsManagerMissedEvent {
816
+ id: string;
817
+ time: number;
818
+ company: string;
819
+ event: string;
820
+ }
821
+ /**
822
+ * @public
823
+ */
824
+ export interface ChatAnalyticsRecordParticipant {
825
+ id: string;
826
+ info: ChatParticipant;
827
+ }
828
+ /**
829
+ * @public
830
+ */
831
+ export interface ChatAnalyticsRecordEvent {
832
+ id: string;
833
+ time: number;
834
+ company: string;
835
+ type: string;
836
+ duration?: number;
837
+ subject?: string;
838
+ direction?: ChatDirection;
839
+ service?: string;
840
+ serviceTitle?: string;
841
+ tags?: (ChatTag)[];
842
+ status?: ChatStatus;
843
+ participants?: (ChatAnalyticsRecordParticipant)[];
844
+ }
845
+ /**
846
+ * @public
847
+ * @enum
848
+ */
849
+ export declare const ChatEventType: {
850
+ readonly LIVE_COMPLETE_EVENT: "ChatAnalyticsLiveCompleteEvent";
851
+ readonly LIVE_INTERRUPTED_EVENT: "ChatAnalyticsLiveInterruptedEvent";
852
+ readonly LIVE_MISSED_EVENT: "ChatAnalyticsLiveMissedEvent";
853
+ readonly LIVE_PROGRESS_EVENT: "ChatAnalyticsLiveProgressEvent";
854
+ readonly MANAGER_MISSED_EVENT: "ChatAnalyticsManagerMissedEvent";
855
+ readonly RECORD_EVENT: "ChatAnalyticsRecordEvent";
856
+ };
857
+ /**
858
+ * @public
859
+ */
860
+ export type ChatEventType = typeof ChatEventType[keyof typeof ChatEventType];
861
+ /**
862
+ * @public
863
+ */
864
+ export interface ConferenceAnalyticsLiveCompleteEvent {
865
+ id: string;
866
+ time: number;
867
+ company: string;
868
+ event: LiveEventType;
869
+ }
870
+ /**
871
+ * @public
872
+ */
873
+ export interface ConferenceAnalyticsLiveInterruptedEvent {
874
+ id: string;
875
+ time: number;
876
+ company: string;
877
+ event: LiveEventType;
878
+ }
879
+ /**
880
+ * @public
881
+ */
882
+ export interface ConferenceAnalyticsLiveJoinEvent {
883
+ id: string;
884
+ time: number;
885
+ company: string;
886
+ event: LiveEventType;
887
+ participant: ConferenceParticipant;
888
+ }
889
+ /**
890
+ * @public
891
+ */
892
+ export interface ConferenceAnalyticsLiveLeaveEvent {
893
+ id: string;
894
+ time: number;
895
+ company: string;
896
+ event: LiveEventType;
897
+ participant: ConferenceParticipant;
898
+ }
899
+ /**
900
+ * @public
901
+ */
902
+ export interface ConferenceAnalyticsLiveProgressEvent {
903
+ id: string;
904
+ time: number;
905
+ company: string;
906
+ event: LiveEventType;
907
+ start: string;
908
+ subject: string;
909
+ participants: (ConferenceParticipant)[];
910
+ transcriptionStatus: ConferenceTranscriptionStatus;
911
+ transcriptionLanguage?: string;
912
+ }
913
+ /**
914
+ * @public
915
+ */
916
+ export interface ConferenceAnalyticsLiveTranscriptionEvent {
917
+ id: string;
918
+ time: number;
919
+ company: string;
920
+ event: LiveEventType;
921
+ conferenceStartTime: number;
922
+ transcriptionStartTime: number;
923
+ chunk: ConferenceTranscriptionChunk;
924
+ participant?: ConferenceParticipant;
925
+ }
926
+ /**
927
+ * @public
928
+ */
929
+ export interface ConferenceAnalyticsRecordEvent {
930
+ id: string;
931
+ time: number;
932
+ company: string;
933
+ pbx?: string;
934
+ startTime: number;
935
+ endTime: number;
936
+ duration: number;
937
+ waitTime?: number;
938
+ subject?: string;
939
+ direction: ConferenceDirection;
940
+ service?: string;
941
+ status?: ConversationStatus;
942
+ participants: (ConferenceAnalyticsRecordParticipant)[];
943
+ recordings?: (ConferenceRecording)[];
944
+ transcriptionStatus: ConferenceTranscriptionStatus;
945
+ transcriptionLanguage?: string;
946
+ type: LiveEventType;
947
+ transcriptions?: string;
948
+ }
949
+ /**
950
+ * @public
951
+ */
952
+ export interface ConferenceTranscription {
953
+ start: number;
954
+ end: number;
955
+ chunks: Record<string, ConferenceTranscriptionChunk>;
956
+ }
957
+ /**
958
+ * @public
959
+ */
960
+ export interface ConferenceAnalyticsTranscriptionRecordEvent {
961
+ id: string;
962
+ time: number;
963
+ company: string;
964
+ transcriptions: (ConferenceTranscription)[];
965
+ type: LiveEventType;
966
+ subject?: string;
967
+ participants?: Record<string, ConferenceParticipant>;
968
+ }
969
+ /**
970
+ * @public
971
+ * @enum
972
+ */
973
+ export declare const ConferenceEventType: {
974
+ readonly LIVE_COMPLETE_EVENT: "ConferenceAnalyticsLiveCompleteEvent";
975
+ readonly LIVE_INTERRUPTED_EVENT: "ConferenceAnalyticsLiveInterruptedEvent";
976
+ readonly LIVE_JOIN_EVENT: "ConferenceAnalyticsLiveJoinEvent";
977
+ readonly LIVE_LEAVE_EVENT: "ConferenceAnalyticsLiveLeaveEvent";
978
+ readonly LIVE_PROGRESS_EVENT: "ConferenceAnalyticsLiveProgressEvent";
979
+ readonly LIVE_TRANSCRIPTION_EVENT: "ConferenceAnalyticsLiveTranscriptionEvent";
980
+ readonly RECORD_EVENT: "ConferenceAnalyticsRecordEvent";
981
+ readonly TRANSCRIPTION_RECORD_EVENT: "ConferenceAnalyticsTranscriptionRecordEvent";
982
+ };
983
+ /**
984
+ * @public
985
+ */
986
+ export type ConferenceEventType = typeof ConferenceEventType[keyof typeof ConferenceEventType];
987
+ /**
988
+ * @public
989
+ */
990
+ export interface SmsInboundConsumeEventData {
991
+ /**
992
+ * A unique ID of the SMS message (example fb0ee129-f98f-4d7f-af1e-32b657aa3a56)
993
+ * @public
994
+ */
995
+ id: string;
996
+ from: string;
997
+ to: string;
998
+ message: string;
999
+ }
1000
+ /**
1001
+ * @public
1002
+ * @enum
1003
+ */
1004
+ export declare const SmsConsumeEventType: {
1005
+ readonly SMS_INBOUND: "SMS.INBOUND";
1006
+ readonly SMS_STATUS: "SMS.STATUS";
1007
+ };
1008
+ /**
1009
+ * @public
1010
+ */
1011
+ export type SmsConsumeEventType = typeof SmsConsumeEventType[keyof typeof SmsConsumeEventType];
1012
+ /**
1013
+ * @public
1014
+ * @enum
1015
+ */
1016
+ export declare const SmsChannelType: {
1017
+ readonly ONE_WAY: "1-way-sms";
1018
+ readonly TWO_WAY: "2-way-sms";
1019
+ };
1020
+ /**
1021
+ * @public
1022
+ */
1023
+ export type SmsChannelType = typeof SmsChannelType[keyof typeof SmsChannelType];
1024
+ /**
1025
+ * @public
1026
+ * @enum
1027
+ */
1028
+ export declare const SmsStatus: {
1029
+ readonly DELIVERED: "delivered";
1030
+ readonly ERROR: "error";
1031
+ readonly SENT: "sent";
1032
+ readonly TRYING: "trying";
1033
+ };
1034
+ /**
1035
+ * @public
1036
+ */
1037
+ export type SmsStatus = typeof SmsStatus[keyof typeof SmsStatus];
1038
+ /**
1039
+ * @public
1040
+ */
1041
+ export interface SmsStatusConsumeEventData {
1042
+ id: string;
1043
+ from: string;
1044
+ to: string;
1045
+ status: SmsStatus;
1046
+ channel: SmsChannelType;
1047
+ parts: number;
1048
+ }
1049
+ /**
1050
+ * @public
1051
+ */
1052
+ export interface SmsInboundEvent {
1053
+ pbx: string;
1054
+ company: string;
1055
+ time: number;
1056
+ type: SmsConsumeEventType;
1057
+ data: SmsInboundConsumeEventData;
1058
+ }
1059
+ /**
1060
+ * @public
1061
+ */
1062
+ export interface SmsStatusEvent {
1063
+ pbx: string;
1064
+ company: string;
1065
+ time: number;
1066
+ type: SmsConsumeEventType;
1067
+ data: SmsStatusConsumeEventData;
1068
+ }
1069
+ /**
1070
+ * @public
1071
+ */
1072
+ export interface DescribeEventInput {
1073
+ SmsInboundEvent?: SmsInboundEvent;
1074
+ SmsStatusEvent?: SmsStatusEvent;
1075
+ }
1076
+ /**
1077
+ * @public
1078
+ * @enum
1079
+ */
1080
+ export declare const PresenceAnalyticsEventType: {
1081
+ readonly PRESENCE: "PRESENCE";
1082
+ readonly PRESENCE_TELEPHONY: "PRESENCE_TELEPHONY";
1083
+ };
1084
+ /**
1085
+ * @public
1086
+ */
1087
+ export type PresenceAnalyticsEventType = typeof PresenceAnalyticsEventType[keyof typeof PresenceAnalyticsEventType];
1088
+ /**
1089
+ * @public
1090
+ */
1091
+ export interface PresenceAnalyticsConferenceEvent {
1092
+ id?: string;
1093
+ ext?: string;
1094
+ type?: PresenceAnalyticsEventType;
1095
+ time?: number;
1096
+ pbx?: string;
1097
+ company?: string;
1098
+ email?: string;
1099
+ status?: string;
1100
+ sourceId?: string;
1101
+ isJoined?: boolean;
1102
+ isLeaved?: boolean;
1103
+ participant?: ConferenceParticipant;
1104
+ }
1105
+ /**
1106
+ * @public
1107
+ */
1108
+ export interface PresenceAnalyticsStatusEvent {
1109
+ id?: string;
1110
+ ext?: string;
1111
+ type?: PresenceAnalyticsEventType;
1112
+ time?: number;
1113
+ pbx?: string;
1114
+ company?: string;
1115
+ email?: string;
1116
+ status?: string;
1117
+ sourceId?: string;
1118
+ locationAddress?: string;
1119
+ locationLat?: string;
1120
+ locationLng?: string;
1121
+ message?: string;
1122
+ until?: string;
1123
+ }
1124
+ /**
1125
+ * @public
1126
+ */
1127
+ export interface PresenceAnalyticsTelephonyEvent {
1128
+ id?: string;
1129
+ ext?: string;
1130
+ type?: PresenceAnalyticsEventType;
1131
+ time?: number;
1132
+ pbx?: string;
1133
+ company?: string;
1134
+ email?: string;
1135
+ status?: string;
1136
+ sourceId?: string;
1137
+ }
1138
+ /**
1139
+ * @public
1140
+ * @enum
1141
+ */
1142
+ export declare const PresenceEventType: {
1143
+ readonly CONFERENCE_EVENT: "PresenceAnalyticsConferenceEvent";
1144
+ readonly STATUS_EVENT: "PresenceAnalyticsStatusEvent";
1145
+ readonly TELEPHONY_EVENT: "PresenceAnalyticsTelephonyEvent";
1146
+ };
1147
+ /**
1148
+ * @public
1149
+ */
1150
+ export type PresenceEventType = typeof PresenceEventType[keyof typeof PresenceEventType];
1151
+ /**
1152
+ * @public
1153
+ * @enum
1154
+ */
1155
+ export declare const WebhookEventType: {
1156
+ readonly CALL_COMPLETED: "call:completed";
1157
+ readonly CALL_LIVE_COMPLETED: "call:live:completed";
1158
+ readonly CALL_LIVE_INTERRUPTED: "call:live:interrupted";
1159
+ readonly CALL_LIVE_PROGRESS: "call:live:progress";
1160
+ readonly CALL_LIVE_TRANSCRIPTION: "call:live:transcription";
1161
+ readonly CHAT_COMPLETED: "chat:completed";
1162
+ readonly CHAT_LIVE_COMPLETED: "chat:live:completed";
1163
+ readonly CHAT_LIVE_INTERRUPTED: "chat:live:interrupted";
1164
+ readonly CHAT_LIVE_PROGRESS: "chat:live:progress";
1165
+ readonly CHAT_MANAGER_MISSED: "chat:manager:missed";
1166
+ readonly CONFERENCE_COMPLETED: "conference:completed";
1167
+ readonly CONFERENCE_LIVE_COMPLETED: "conference:live:completed";
1168
+ readonly CONFERENCE_LIVE_INTERRUPTED: "conference:live:interrupted";
1169
+ readonly CONFERENCE_LIVE_JOIN: "conference:live:join";
1170
+ readonly CONFERENCE_LIVE_LEAVE: "conference:live:leave";
1171
+ readonly CONFERENCE_LIVE_PROGRESS: "conference:live:progress";
1172
+ readonly CONFERENCE_LIVE_TRANSCRIPTION: "conference:live:transcription";
1173
+ readonly OLD_CALL_END: "call:end";
1174
+ readonly OLD_CALL_START: "call:start";
1175
+ readonly OLD_CALL_UPDATE: "call:update";
1176
+ readonly PRESENCE_CONFERENCE: "presence:conference";
1177
+ readonly PRESENCE_TELEPHONY: "presence:telephony";
1178
+ readonly PRESENCE_USER: "presence:user";
1179
+ };
1180
+ /**
1181
+ * @public
1182
+ */
1183
+ export type WebhookEventType = typeof WebhookEventType[keyof typeof WebhookEventType];
1184
+ /**
1185
+ * @public
1186
+ */
1187
+ export interface WebhookCallCompletedEvent {
1188
+ id: string;
1189
+ pbx?: string;
1190
+ company?: string;
1191
+ type: WebhookEventType;
1192
+ time: number;
1193
+ integrationId: string;
1194
+ data: CallAnalyticsRecordEvent;
1195
+ }
1196
+ /**
1197
+ * @public
1198
+ */
1199
+ export interface WebhookCallLiveCompletedEvent {
1200
+ id: string;
1201
+ pbx?: string;
1202
+ company?: string;
1203
+ type: WebhookEventType;
1204
+ time: number;
1205
+ integrationId: string;
1206
+ data: CallAnalyticsLiveCompleteEvent;
1207
+ }
1208
+ /**
1209
+ * @public
1210
+ */
1211
+ export interface WebhookCallLiveInterruptedEvent {
1212
+ id: string;
1213
+ pbx?: string;
1214
+ company?: string;
1215
+ type: WebhookEventType;
1216
+ time: number;
1217
+ integrationId: string;
1218
+ data: CallAnalyticsLiveInterruptedEvent;
1219
+ }
1220
+ /**
1221
+ * @public
1222
+ */
1223
+ export interface WebhookCallLiveProgressEvent {
1224
+ id: string;
1225
+ pbx?: string;
1226
+ company?: string;
1227
+ type: WebhookEventType;
1228
+ time: number;
1229
+ integrationId: string;
1230
+ data: CallAnalyticsLiveProgressEvent;
1231
+ }
1232
+ /**
1233
+ * @public
1234
+ */
1235
+ export interface WebhookCallLiveTranscriptionEvent {
1236
+ id: string;
1237
+ pbx?: string;
1238
+ company?: string;
1239
+ type: WebhookEventType;
1240
+ time: number;
1241
+ integrationId: string;
1242
+ data: CallAnalyticsLiveTranscriptionEvent;
1243
+ }
1244
+ /**
1245
+ * @public
1246
+ */
1247
+ export interface WebhookChatCompletedEvent {
1248
+ id: string;
1249
+ pbx?: string;
1250
+ company?: string;
1251
+ type: WebhookEventType;
1252
+ time: number;
1253
+ integrationId: string;
1254
+ data: ChatAnalyticsRecordEvent;
1255
+ }
1256
+ /**
1257
+ * @public
1258
+ */
1259
+ export interface WebhookChatLiveCompletedEvent {
1260
+ id: string;
1261
+ pbx?: string;
1262
+ company?: string;
1263
+ type: WebhookEventType;
1264
+ time: number;
1265
+ integrationId: string;
1266
+ data: ChatAnalyticsLiveCompleteEvent;
1267
+ }
1268
+ /**
1269
+ * @public
1270
+ */
1271
+ export interface WebhookChatLiveInterruptedEvent {
1272
+ id: string;
1273
+ pbx?: string;
1274
+ company?: string;
1275
+ type: WebhookEventType;
1276
+ time: number;
1277
+ integrationId: string;
1278
+ data: ChatAnalyticsLiveInterruptedEvent;
1279
+ }
1280
+ /**
1281
+ * @public
1282
+ */
1283
+ export interface WebhookChatLiveProgressEvent {
1284
+ id: string;
1285
+ pbx?: string;
1286
+ company?: string;
1287
+ type: WebhookEventType;
1288
+ time: number;
1289
+ integrationId: string;
1290
+ data: ChatAnalyticsLiveProgressEvent;
1291
+ }
1292
+ /**
1293
+ * @public
1294
+ */
1295
+ export interface WebhookChatManagerMissedEvent {
1296
+ id: string;
1297
+ pbx?: string;
1298
+ company?: string;
1299
+ type: WebhookEventType;
1300
+ time: number;
1301
+ integrationId: string;
1302
+ data: ChatAnalyticsManagerMissedEvent;
1303
+ }
1304
+ /**
1305
+ * @public
1306
+ */
1307
+ export interface WebhookConferenceCompletedEvent {
1308
+ id: string;
1309
+ pbx?: string;
1310
+ company?: string;
1311
+ type: WebhookEventType;
1312
+ time: number;
1313
+ integrationId: string;
1314
+ data: ConferenceAnalyticsRecordEvent;
1315
+ }
1316
+ /**
1317
+ * @public
1318
+ */
1319
+ export interface WebhookConferenceLiveCompletedEvent {
1320
+ id: string;
1321
+ pbx?: string;
1322
+ company?: string;
1323
+ type: WebhookEventType;
1324
+ time: number;
1325
+ integrationId: string;
1326
+ data: ConferenceAnalyticsLiveCompleteEvent;
1327
+ }
1328
+ /**
1329
+ * @public
1330
+ */
1331
+ export interface WebhookConferenceLiveInterruptedEvent {
1332
+ id: string;
1333
+ pbx?: string;
1334
+ company?: string;
1335
+ type: WebhookEventType;
1336
+ time: number;
1337
+ integrationId: string;
1338
+ data: ConferenceAnalyticsLiveInterruptedEvent;
1339
+ }
1340
+ /**
1341
+ * @public
1342
+ */
1343
+ export interface WebhookConferenceLiveJoinEvent {
1344
+ id: string;
1345
+ pbx?: string;
1346
+ company?: string;
1347
+ type: WebhookEventType;
1348
+ time: number;
1349
+ integrationId: string;
1350
+ data: ConferenceAnalyticsLiveJoinEvent;
1351
+ }
1352
+ /**
1353
+ * @public
1354
+ */
1355
+ export interface WebhookConferenceLiveLeaveEvent {
1356
+ id: string;
1357
+ pbx?: string;
1358
+ company?: string;
1359
+ type: WebhookEventType;
1360
+ time: number;
1361
+ integrationId: string;
1362
+ data: ConferenceAnalyticsLiveLeaveEvent;
1363
+ }
1364
+ /**
1365
+ * @public
1366
+ */
1367
+ export interface WebhookConferenceLiveProgressEvent {
1368
+ id: string;
1369
+ pbx?: string;
1370
+ company?: string;
1371
+ type: WebhookEventType;
1372
+ time: number;
1373
+ integrationId: string;
1374
+ data: ConferenceAnalyticsLiveProgressEvent;
1375
+ }
1376
+ /**
1377
+ * @public
1378
+ */
1379
+ export interface WebhookConferenceLiveTranscriptionEvent {
1380
+ id: string;
1381
+ pbx?: string;
1382
+ company?: string;
1383
+ type: WebhookEventType;
1384
+ time: number;
1385
+ integrationId: string;
1386
+ data: ConferenceAnalyticsLiveTranscriptionEvent;
1387
+ }
1388
+ /**
1389
+ * @public
1390
+ */
1391
+ export interface WebhookOutdatedCallParticipant {
1392
+ type: string;
1393
+ phone?: string;
1394
+ name?: string;
1395
+ company?: string;
1396
+ email?: string;
1397
+ userId?: string;
1398
+ userExtension?: string;
1399
+ userDepartment?: string;
1400
+ groupId?: string;
1401
+ groupName?: string;
1402
+ userAgent?: string;
1403
+ userDevice?: CallDevice;
1404
+ role: string;
1405
+ license?: string;
1406
+ }
1407
+ /**
1408
+ * @public
1409
+ */
1410
+ export interface WebhookOutdatedCallEventData {
1411
+ status?: string;
1412
+ caller?: WebhookOutdatedCallParticipant;
1413
+ callee?: WebhookOutdatedCallParticipant;
1414
+ service?: string;
1415
+ destination?: string;
1416
+ trunkName?: string;
1417
+ queueId?: string;
1418
+ queueName?: string;
1419
+ tags: (string)[];
1420
+ flags: (string)[];
1421
+ endCause?: string;
1422
+ endCauseStr?: string;
1423
+ endBy?: string;
1424
+ }
1425
+ /**
1426
+ * @public
1427
+ */
1428
+ export interface WebhookOutdatedCallEndEvent {
1429
+ id: string;
1430
+ pbx?: string;
36
1431
  company?: string;
37
- bot?: boolean;
38
- pbxDomain?: string;
39
- pbxPort?: string;
40
- pbxExtension?: string;
41
- pbxSerial?: string;
42
- pbxUserId?: string;
43
- createdAt?: string;
44
- updatedAt?: string;
1432
+ type: WebhookEventType;
1433
+ time: number;
1434
+ integrationId: string;
1435
+ data: WebhookOutdatedCallEventData;
1436
+ }
1437
+ /**
1438
+ * @public
1439
+ */
1440
+ export interface WebhookOutdatedCallStartEvent {
1441
+ id: string;
1442
+ pbx?: string;
1443
+ company?: string;
1444
+ type: WebhookEventType;
1445
+ time: number;
1446
+ integrationId: string;
1447
+ data: WebhookOutdatedCallEventData;
1448
+ }
1449
+ /**
1450
+ * @public
1451
+ */
1452
+ export interface WebhookOutdatedCallUpdateEvent {
1453
+ id: string;
1454
+ pbx?: string;
1455
+ company?: string;
1456
+ type: WebhookEventType;
1457
+ time: number;
1458
+ integrationId: string;
1459
+ data: WebhookOutdatedCallEventData;
1460
+ }
1461
+ /**
1462
+ * @public
1463
+ */
1464
+ export interface WebhookPresenceConferenceEventData {
1465
+ extension: string;
1466
+ isJoined: boolean;
1467
+ isLeaved: boolean;
1468
+ participant: ConferenceParticipant;
1469
+ }
1470
+ /**
1471
+ * @public
1472
+ */
1473
+ export interface WebhookPresenceConferenceEvent {
1474
+ id: string;
1475
+ pbx?: string;
1476
+ company?: string;
1477
+ type: WebhookEventType;
1478
+ time: number;
1479
+ integrationId: string;
1480
+ data: WebhookPresenceConferenceEventData;
1481
+ }
1482
+ /**
1483
+ * @public
1484
+ */
1485
+ export interface WebhookPresenceTelephonyEventData {
1486
+ extension: string;
1487
+ email: string;
1488
+ sourceId: string;
1489
+ status: string;
1490
+ }
1491
+ /**
1492
+ * @public
1493
+ */
1494
+ export interface WebhookPresenceTelephonyEvent {
1495
+ id: string;
1496
+ pbx?: string;
1497
+ company?: string;
1498
+ type: WebhookEventType;
1499
+ time: number;
1500
+ integrationId: string;
1501
+ data: WebhookPresenceTelephonyEventData;
1502
+ }
1503
+ /**
1504
+ * @public
1505
+ */
1506
+ export interface WebhookPresenceUserEventLocationData {
1507
+ address: string;
1508
+ lat: string;
1509
+ lng: string;
1510
+ }
1511
+ /**
1512
+ * @public
1513
+ */
1514
+ export interface WebhookPresenceUserEventData {
1515
+ extension: string;
1516
+ email: string;
1517
+ sourceId: string;
1518
+ status: string;
1519
+ until: string;
1520
+ message: string;
1521
+ location: WebhookPresenceUserEventLocationData;
1522
+ }
1523
+ /**
1524
+ * @public
1525
+ */
1526
+ export interface WebhookPresenceUserEvent {
1527
+ id: string;
1528
+ pbx?: string;
1529
+ company?: string;
1530
+ type: WebhookEventType;
1531
+ time: number;
1532
+ integrationId: string;
1533
+ data: WebhookPresenceUserEventData;
45
1534
  }
46
1535
  /**
47
1536
  * @public
48
1537
  * @enum
49
1538
  */
50
- export declare const ChannelType: {
51
- readonly DIRECT: "direct";
52
- readonly GROUP: "group";
1539
+ export declare const WebsocketEvent: {
1540
+ readonly AUTHORIZED: "authorized";
1541
+ readonly BROADCAST: "broadcast";
1542
+ readonly SUBSCRIBED: "subscribed";
53
1543
  };
54
1544
  /**
55
1545
  * @public
56
1546
  */
57
- export type ChannelType = typeof ChannelType[keyof typeof ChannelType];
1547
+ export type WebsocketEvent = typeof WebsocketEvent[keyof typeof WebsocketEvent];
1548
+ /**
1549
+ * @public
1550
+ * @enum
1551
+ */
1552
+ export declare const WebsocketTopic: {
1553
+ readonly CONVERSATIONS: "conversations";
1554
+ readonly PRESENCE: "presence";
1555
+ readonly TRANSCRIPTIONS: "transcriptions";
1556
+ };
1557
+ /**
1558
+ * @public
1559
+ */
1560
+ export type WebsocketTopic = typeof WebsocketTopic[keyof typeof WebsocketTopic];
1561
+ /**
1562
+ * @public
1563
+ */
1564
+ export interface WebsocketConversationsBroadcastEvent {
1565
+ event: WebsocketEvent;
1566
+ topic: WebsocketTopic;
1567
+ data: __DocumentType;
1568
+ meta?: __DocumentType;
1569
+ }
1570
+ /**
1571
+ * @public
1572
+ */
1573
+ export interface WebsocketPresenceData {
1574
+ id?: string;
1575
+ company?: string;
1576
+ extension?: string;
1577
+ status?: string;
1578
+ telephony?: string;
1579
+ conference?: string;
1580
+ message?: string;
1581
+ until?: string;
1582
+ address?: string;
1583
+ lng?: string;
1584
+ lat?: string;
1585
+ seen?: string;
1586
+ }
1587
+ /**
1588
+ * @public
1589
+ */
1590
+ export interface WebsocketPresenceDataList {
1591
+ member?: WebsocketPresenceData;
1592
+ }
1593
+ /**
1594
+ * @public
1595
+ */
1596
+ export interface WebsocketPresenceBroadcastEvent {
1597
+ event: WebsocketEvent;
1598
+ topic: WebsocketTopic;
1599
+ delta?: WebsocketPresenceData;
1600
+ data?: WebsocketPresenceDataList;
1601
+ meta?: __DocumentType;
1602
+ }
1603
+ /**
1604
+ * @public
1605
+ */
1606
+ export interface WebsocketTranscriptionsBroadcastEvent {
1607
+ event: WebsocketEvent;
1608
+ topic: WebsocketTopic;
1609
+ data: __DocumentType;
1610
+ meta?: __DocumentType;
1611
+ }
1612
+ /**
1613
+ * @public
1614
+ */
1615
+ export interface DescribeEventOutput {
1616
+ CallAnalyticsLiveProgressEvent?: CallAnalyticsLiveProgressEvent;
1617
+ CallAnalyticsLiveCompleteEvent?: CallAnalyticsLiveCompleteEvent;
1618
+ CallAnalyticsLiveInterruptedEvent?: CallAnalyticsLiveInterruptedEvent;
1619
+ CallAnalyticsLiveTranscriptionEvent?: CallAnalyticsLiveTranscriptionEvent;
1620
+ CallAnalyticsRecordEvent?: CallAnalyticsRecordEvent;
1621
+ CallAnalyticsTranscriptionRecordEvent?: CallAnalyticsTranscriptionRecordEvent;
1622
+ CallAnalyticsCostRecordEvent?: CallAnalyticsCostRecordEvent;
1623
+ ChatAnalyticsLiveCompleteEvent?: ChatAnalyticsLiveCompleteEvent;
1624
+ ChatAnalyticsLiveInterruptedEvent?: ChatAnalyticsLiveInterruptedEvent;
1625
+ ChatAnalyticsLiveMissedEvent?: ChatAnalyticsLiveMissedEvent;
1626
+ ChatAnalyticsLiveProgressEvent?: ChatAnalyticsLiveProgressEvent;
1627
+ ChatAnalyticsManagerMissedEvent?: ChatAnalyticsManagerMissedEvent;
1628
+ ChatAnalyticsRecordEvent?: ChatAnalyticsRecordEvent;
1629
+ ConferenceAnalyticsLiveProgressEvent?: ConferenceAnalyticsLiveProgressEvent;
1630
+ ConferenceAnalyticsLiveCompleteEvent?: ConferenceAnalyticsLiveCompleteEvent;
1631
+ ConferenceAnalyticsLiveInterruptedEvent?: ConferenceAnalyticsLiveInterruptedEvent;
1632
+ ConferenceAnalyticsLiveTranscriptionEvent?: ConferenceAnalyticsLiveTranscriptionEvent;
1633
+ ConferenceAnalyticsLiveJoinEvent?: ConferenceAnalyticsLiveJoinEvent;
1634
+ ConferenceAnalyticsLiveLeaveEvent?: ConferenceAnalyticsLiveLeaveEvent;
1635
+ ConferenceAnalyticsRecordEvent?: ConferenceAnalyticsRecordEvent;
1636
+ ConferenceAnalyticsTranscriptionRecordEvent?: ConferenceAnalyticsTranscriptionRecordEvent;
1637
+ PresenceAnalyticsStatusEvent?: PresenceAnalyticsStatusEvent;
1638
+ PresenceAnalyticsConferenceEvent?: PresenceAnalyticsConferenceEvent;
1639
+ PresenceAnalyticsTelephonyEvent?: PresenceAnalyticsTelephonyEvent;
1640
+ WebsocketPresenceBroadcastEvent?: WebsocketPresenceBroadcastEvent;
1641
+ WebsocketConversationsBroadcastEvent?: WebsocketConversationsBroadcastEvent;
1642
+ WebsocketTranscriptionsBroadcastEvent?: WebsocketTranscriptionsBroadcastEvent;
1643
+ WebhookPresenceUserEvent?: WebhookPresenceUserEvent;
1644
+ WebhookPresenceTelephonyEvent?: WebhookPresenceTelephonyEvent;
1645
+ WebhookPresenceConferenceEvent?: WebhookPresenceConferenceEvent;
1646
+ WebhookCallLiveProgressEvent?: WebhookCallLiveProgressEvent;
1647
+ WebhookCallLiveCompletedEvent?: WebhookCallLiveCompletedEvent;
1648
+ WebhookCallLiveInterruptedEvent?: WebhookCallLiveInterruptedEvent;
1649
+ WebhookCallLiveTranscriptionEvent?: WebhookCallLiveTranscriptionEvent;
1650
+ WebhookCallCompletedEvent?: WebhookCallCompletedEvent;
1651
+ WebhookConferenceLiveProgressEvent?: WebhookConferenceLiveProgressEvent;
1652
+ WebhookConferenceLiveCompletedEvent?: WebhookConferenceLiveCompletedEvent;
1653
+ WebhookConferenceLiveInterruptedEvent?: WebhookConferenceLiveInterruptedEvent;
1654
+ WebhookConferenceLiveJoinEvent?: WebhookConferenceLiveJoinEvent;
1655
+ WebhookConferenceLiveLeaveEvent?: WebhookConferenceLiveLeaveEvent;
1656
+ WebhookConferenceLiveTranscriptionEvent?: WebhookConferenceLiveTranscriptionEvent;
1657
+ WebhookConferenceCompletedEvent?: WebhookConferenceCompletedEvent;
1658
+ WebhookChatLiveProgressEvent?: WebhookChatLiveProgressEvent;
1659
+ WebhookChatLiveCompletedEvent?: WebhookChatLiveCompletedEvent;
1660
+ WebhookChatLiveInterruptedEvent?: WebhookChatLiveInterruptedEvent;
1661
+ WebhookChatManagerMissedEvent?: WebhookChatManagerMissedEvent;
1662
+ WebhookChatCompletedEvent?: WebhookChatCompletedEvent;
1663
+ WebhookOutdatedCallStartEvent?: WebhookOutdatedCallStartEvent;
1664
+ WebhookOutdatedCallUpdateEvent?: WebhookOutdatedCallUpdateEvent;
1665
+ WebhookOutdatedCallEndEvent?: WebhookOutdatedCallEndEvent;
1666
+ CallEventType?: CallEventType;
1667
+ ConferenceEventType?: ConferenceEventType;
1668
+ ChatEventType?: ChatEventType;
1669
+ PresenceEventType?: PresenceEventType;
1670
+ }
58
1671
  /**
59
1672
  * @public
60
1673
  */
@@ -236,17 +1849,6 @@ export interface ChannelContext {
236
1849
  target?: string;
237
1850
  events?: (ChannelContextEvent)[];
238
1851
  }
239
- /**
240
- * @public
241
- * @enum
242
- */
243
- export declare const ChannelWhatsAppStatus: {
244
- readonly CHANNEL_CLOSED: "24h_channel_closed";
245
- };
246
- /**
247
- * @public
248
- */
249
- export type ChannelWhatsAppStatus = typeof ChannelWhatsAppStatus[keyof typeof ChannelWhatsAppStatus];
250
1852
  /**
251
1853
  * @public
252
1854
  */
@@ -279,8 +1881,6 @@ export interface Channel {
279
1881
  telephony?: boolean;
280
1882
  sms?: boolean;
281
1883
  mms?: boolean;
282
- whatsapp?: boolean;
283
- whatsappStatus?: ChannelWhatsAppStatus;
284
1884
  broadcast?: boolean;
285
1885
  external?: boolean;
286
1886
  channelId: string;
@@ -633,20 +2233,6 @@ export declare const MessageType: {
633
2233
  * @public
634
2234
  */
635
2235
  export type MessageType = typeof MessageType[keyof typeof MessageType];
636
- /**
637
- * @public
638
- * @enum
639
- */
640
- export declare const MessageWhatsAppStatus: {
641
- readonly DELIVERED: "delivered";
642
- readonly ERROR: "error";
643
- readonly SENT: "sent";
644
- readonly TRYING: "trying";
645
- };
646
- /**
647
- * @public
648
- */
649
- export type MessageWhatsAppStatus = typeof MessageWhatsAppStatus[keyof typeof MessageWhatsAppStatus];
650
2236
  /**
651
2237
  * @public
652
2238
  */
@@ -661,8 +2247,6 @@ export interface Message {
661
2247
  event?: string;
662
2248
  sms?: boolean;
663
2249
  smsStatus?: MessageSmsStatus;
664
- whatsapp?: boolean;
665
- whatsappStatus?: MessageWhatsAppStatus;
666
2250
  messageId: string;
667
2251
  channelId: string;
668
2252
  user: User;