@wildix/xbees-conversations-client 1.0.43 → 1.0.45
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist-cjs/Conversations.js +2 -0
- package/dist-cjs/commands/DescribeEventCommand.js +21 -0
- package/dist-cjs/commands/index.js +1 -0
- package/dist-cjs/models/models_0.js +228 -1
- package/dist-cjs/protocols/Aws_restJson1.js +134 -8
- package/dist-es/Conversations.js +2 -0
- package/dist-es/commands/DescribeEventCommand.js +17 -0
- package/dist-es/commands/index.js +1 -0
- package/dist-es/models/models_0.js +226 -0
- package/dist-es/protocols/Aws_restJson1.js +131 -7
- package/dist-types/Conversations.d.ts +8 -0
- package/dist-types/ConversationsClient.d.ts +3 -2
- package/dist-types/commands/DescribeEventCommand.d.ts +1596 -0
- package/dist-types/commands/index.d.ts +1 -0
- package/dist-types/models/models_0.d.ts +1628 -15
- package/dist-types/protocols/Aws_restJson1.d.ts +9 -0
- package/package.json +1 -1
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import { ConversationsClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes } from "../ConversationsClient";
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import { DescribeEventInput, DescribeEventOutput } from "../models/models_0";
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import { Command as $Command } from "@smithy/smithy-client";
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import { MetadataBearer as __MetadataBearer } from "@smithy/types";
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/**
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* @public
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*/
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export { __MetadataBearer, $Command };
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/**
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* @public
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*
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* The input for {@link DescribeEventCommand}.
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*/
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export interface DescribeEventCommandInput extends DescribeEventInput {
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}
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/**
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* @public
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*
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* The output of {@link DescribeEventCommand}.
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*/
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export interface DescribeEventCommandOutput extends DescribeEventOutput, __MetadataBearer {
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}
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declare const DescribeEventCommand_base: {
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new (input: DescribeEventCommandInput): import("@smithy/smithy-client").CommandImpl<DescribeEventCommandInput, DescribeEventCommandOutput, ConversationsClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes>;
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new (...[input]: [] | [DescribeEventCommandInput]): import("@smithy/smithy-client").CommandImpl<DescribeEventCommandInput, DescribeEventCommandOutput, ConversationsClientResolvedConfig, ServiceInputTypes, ServiceOutputTypes>;
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getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
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};
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/**
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* @public
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*
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* @example
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* Use a bare-bones client and the command you need to make an API call.
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* ```javascript
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* import { ConversationsClient, DescribeEventCommand } from "@wildix/xbees-conversations-client"; // ES Modules import
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* // const { ConversationsClient, DescribeEventCommand } = require("@wildix/xbees-conversations-client"); // CommonJS import
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* const client = new ConversationsClient(config);
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* const input = { // DescribeEventInput
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* SmsInboundEvent: { // SmsInboundEvent
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* pbx: "STRING_VALUE", // required
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* company: "STRING_VALUE", // required
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* time: Number("int"), // required
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* type: "SMS.INBOUND" || "SMS.STATUS", // required
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* data: { // SmsInboundConsumeEventData
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* id: "STRING_VALUE", // required
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* from: "STRING_VALUE", // required
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* to: "STRING_VALUE", // required
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* message: "STRING_VALUE", // required
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* },
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* },
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* SmsStatusEvent: { // SmsStatusEvent
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* pbx: "STRING_VALUE", // required
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* company: "STRING_VALUE", // required
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* time: Number("int"), // required
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* type: "SMS.INBOUND" || "SMS.STATUS", // required
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* data: { // SmsStatusConsumeEventData
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* id: "STRING_VALUE", // required
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* from: "STRING_VALUE", // required
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* to: "STRING_VALUE", // required
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* status: "sent" || "delivered" || "trying" || "error", // required
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* channel: "1-way-sms" || "2-way-sms", // required
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* parts: Number("int"), // required
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* },
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* },
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* };
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* const command = new DescribeEventCommand(input);
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* const response = await client.send(command);
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* // { // DescribeEventOutput
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* // CallAnalyticsLiveProgressEvent: { // CallAnalyticsLiveProgressEvent
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* // id: "STRING_VALUE", // required
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* // pbx: "STRING_VALUE", // required
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* // time: Number("long"), // required
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* // company: "STRING_VALUE", // required
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* // licenses: [ // LicensesList // required
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* // "x-bees",
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* // ],
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* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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* // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.transcription" || "call.attachment", // required
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* // start: "STRING_VALUE", // required
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* // flows: [ // CallAnalyticsLiveProgressEventFlowList // required
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* // { // CallAnalyticsLiveProgressEventFlow
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* // flowIndex: Number("int"), // required
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* // startTime: Number("long"), // required
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* // endTime: Number("long"), // required
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* // connectTime: Number("long"),
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* // talkTime: Number("long"),
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* // waitTime: Number("long"),
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* // duration: Number("long"), // required
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* // caller: { // CallParticipant
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* // type: "REMOTE" || "LOCAL", // required
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* // phone: "STRING_VALUE",
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* // name: "STRING_VALUE",
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* // company: "STRING_VALUE",
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* // email: "STRING_VALUE",
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* // userId: "STRING_VALUE",
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* // userExtension: "STRING_VALUE",
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* // userDepartment: "STRING_VALUE",
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* // groupId: "STRING_VALUE",
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* // groupName: "STRING_VALUE",
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* // userAgent: "STRING_VALUE",
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* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
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* // role: "CLIENT" || "AGENT", // required
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* // license: "STRING_VALUE",
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* // },
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* // callee: {
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* // type: "REMOTE" || "LOCAL", // required
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* // phone: "STRING_VALUE",
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* // name: "STRING_VALUE",
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* // company: "STRING_VALUE",
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* // email: "STRING_VALUE",
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* // userId: "STRING_VALUE",
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* // userExtension: "STRING_VALUE",
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* // userDepartment: "STRING_VALUE",
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* // groupId: "STRING_VALUE",
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* // groupName: "STRING_VALUE",
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* // userAgent: "STRING_VALUE",
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* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
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* // role: "CLIENT" || "AGENT", // required
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* // license: "STRING_VALUE",
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* // },
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* // service: "STRING_VALUE",
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* // serviceNumber: "STRING_VALUE",
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* // destination: "STRING_VALUE",
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* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
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* // trunkName: "STRING_VALUE",
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* // trunkDirection: "STRING_VALUE",
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* // queueName: "STRING_VALUE",
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* // queueId: "STRING_VALUE",
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* // tags: [ // CallFlowTags
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* // "STRING_VALUE",
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* // ],
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* // flags: [ // CallFlowFlags
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* // "STRING_VALUE",
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* // ],
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* // callerMos: "STRING_VALUE",
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* // calleeMos: "STRING_VALUE",
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* // xhoppersConfId: "STRING_VALUE",
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* // recordings: [ // CallFlowRecordings
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* // "STRING_VALUE",
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* // ],
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* // recordingsData: [ // CallFlowRecordingsData
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* // { // RecordingsData
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* // fileName: "STRING_VALUE", // required
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* // start: Number("long"), // required
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* // end: Number("long"), // required
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* // owner: "callee" || "caller" || "system", // required
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* // url: "STRING_VALUE", // required
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* // pauses: [ // CallRecordPausesList // required
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* // { // CallRecordPause
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* // start: Number("long"),
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* // end: Number("long"),
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* // reason: "pause" || "hold",
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* // },
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* // ],
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* // },
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* // ],
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* // mergeWith: "STRING_VALUE",
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* // splitReason: "STRING_VALUE",
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* // splitTransferType: "STRING_VALUE",
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* // remotePhone: "STRING_VALUE",
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* // remotePhoneCountryCode: Number("int"),
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* // remotePhoneCountryCodeStr: "STRING_VALUE",
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* // remotePhoneLocation: "STRING_VALUE",
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* // callStatus: "COMPLETED" || "MISSED",
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* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE",
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* // transcriptionLanguage: "STRING_VALUE",
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* // attachment: "STRING_VALUE",
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* // attachmentType: "VOICEMAIL" || "FAX",
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* // attachmentDestinations: [ // CallFlowAttachmentDestinationList
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* // { // CallFlowAttachmentDestination
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* // phone: "STRING_VALUE",
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* // name: "STRING_VALUE",
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* // email: "STRING_VALUE",
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* // userId: "STRING_VALUE",
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* // userExtension: "STRING_VALUE",
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* // userDepartment: "STRING_VALUE",
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* // groupId: "STRING_VALUE",
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* // groupName: "STRING_VALUE",
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* // },
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* // ],
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* // status: "CONNECTING" || "TALKING" || "HOLD", // required
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* // statusChangeDate: "STRING_VALUE", // required
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* // },
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* // ],
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* // },
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* // CallAnalyticsLiveCompleteEvent: { // CallAnalyticsLiveCompleteEvent
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* // id: "STRING_VALUE", // required
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* // pbx: "STRING_VALUE", // required
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* // time: Number("long"), // required
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* // company: "STRING_VALUE", // required
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* // licenses: [ // required
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* // "x-bees",
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* // ],
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* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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* // flows: Number("int"), // required
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* // },
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* // CallAnalyticsLiveInterruptedEvent: { // CallAnalyticsLiveInterruptedEvent
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* // id: "STRING_VALUE", // required
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* // pbx: "STRING_VALUE", // required
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* // time: Number("long"), // required
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* // company: "STRING_VALUE", // required
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* // licenses: [ // required
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* // "x-bees",
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* // ],
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* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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* // flows: Number("int"), // required
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* // },
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* // CallAnalyticsLiveTranscriptionEvent: { // CallAnalyticsLiveTranscriptionEvent
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* // id: "STRING_VALUE", // required
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* // pbx: "STRING_VALUE", // required
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* // time: Number("long"), // required
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* // company: "STRING_VALUE", // required
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* // licenses: [ // required
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* // "x-bees",
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* // ],
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* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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* // flowIndex: Number("int"), // required
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* // flowStartTime: Number("long"), // required
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* // callStartTime: Number("long"), // required
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* // chunk: { // CallTranscriptionChunk
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* // id: "STRING_VALUE", // required
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* // time: Number("long"), // required
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* // speaker: "callee" || "caller", // required
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* // text: "STRING_VALUE", // required
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* // language: "STRING_VALUE",
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* // isFinal: true || false, // required
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* // start: Number("long"), // required
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* // end: Number("long"), // required
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* // sentiment: "STRING_VALUE", // required
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* // },
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* // participant: {
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* // type: "REMOTE" || "LOCAL", // required
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* // phone: "STRING_VALUE",
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* // name: "STRING_VALUE",
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* // company: "STRING_VALUE",
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* // email: "STRING_VALUE",
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* // userId: "STRING_VALUE",
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* // userExtension: "STRING_VALUE",
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* // userDepartment: "STRING_VALUE",
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* // groupId: "STRING_VALUE",
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* // groupName: "STRING_VALUE",
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* // userAgent: "STRING_VALUE",
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* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
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* // role: "CLIENT" || "AGENT", // required
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* // license: "STRING_VALUE",
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* // },
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* // },
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* // CallAnalyticsRecordEvent: { // CallAnalyticsRecordEvent
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* // id: "STRING_VALUE", // required
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* // pbx: "STRING_VALUE", // required
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* // time: Number("long"), // required
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* // company: "STRING_VALUE", // required
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* // licenses: [ // required
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* // "x-bees",
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* // ],
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* // flows: [ // CallAnalyticsRecordEventFlowsList // required
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* // { // CallAnalyticsRecordEventFlow
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* // flowIndex: Number("int"), // required
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* // startTime: Number("long"), // required
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* // endTime: Number("long"), // required
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* // connectTime: Number("long"),
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* // talkTime: Number("long"),
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|
262
|
+
* // waitTime: Number("long"),
|
|
263
|
+
* // duration: Number("long"), // required
|
|
264
|
+
* // caller: {
|
|
265
|
+
* // type: "REMOTE" || "LOCAL", // required
|
|
266
|
+
* // phone: "STRING_VALUE",
|
|
267
|
+
* // name: "STRING_VALUE",
|
|
268
|
+
* // company: "STRING_VALUE",
|
|
269
|
+
* // email: "STRING_VALUE",
|
|
270
|
+
* // userId: "STRING_VALUE",
|
|
271
|
+
* // userExtension: "STRING_VALUE",
|
|
272
|
+
* // userDepartment: "STRING_VALUE",
|
|
273
|
+
* // groupId: "STRING_VALUE",
|
|
274
|
+
* // groupName: "STRING_VALUE",
|
|
275
|
+
* // userAgent: "STRING_VALUE",
|
|
276
|
+
* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
|
|
277
|
+
* // role: "CLIENT" || "AGENT", // required
|
|
278
|
+
* // license: "STRING_VALUE",
|
|
279
|
+
* // },
|
|
280
|
+
* // callee: {
|
|
281
|
+
* // type: "REMOTE" || "LOCAL", // required
|
|
282
|
+
* // phone: "STRING_VALUE",
|
|
283
|
+
* // name: "STRING_VALUE",
|
|
284
|
+
* // company: "STRING_VALUE",
|
|
285
|
+
* // email: "STRING_VALUE",
|
|
286
|
+
* // userId: "STRING_VALUE",
|
|
287
|
+
* // userExtension: "STRING_VALUE",
|
|
288
|
+
* // userDepartment: "STRING_VALUE",
|
|
289
|
+
* // groupId: "STRING_VALUE",
|
|
290
|
+
* // groupName: "STRING_VALUE",
|
|
291
|
+
* // userAgent: "STRING_VALUE",
|
|
292
|
+
* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
|
|
293
|
+
* // role: "CLIENT" || "AGENT", // required
|
|
294
|
+
* // license: "STRING_VALUE",
|
|
295
|
+
* // },
|
|
296
|
+
* // service: "STRING_VALUE",
|
|
297
|
+
* // serviceNumber: "STRING_VALUE",
|
|
298
|
+
* // destination: "STRING_VALUE",
|
|
299
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
|
|
300
|
+
* // trunkName: "STRING_VALUE",
|
|
301
|
+
* // trunkDirection: "STRING_VALUE",
|
|
302
|
+
* // queueName: "STRING_VALUE",
|
|
303
|
+
* // queueId: "STRING_VALUE",
|
|
304
|
+
* // tags: [
|
|
305
|
+
* // "STRING_VALUE",
|
|
306
|
+
* // ],
|
|
307
|
+
* // flags: [
|
|
308
|
+
* // "STRING_VALUE",
|
|
309
|
+
* // ],
|
|
310
|
+
* // callerMos: "STRING_VALUE",
|
|
311
|
+
* // calleeMos: "STRING_VALUE",
|
|
312
|
+
* // xhoppersConfId: "STRING_VALUE",
|
|
313
|
+
* // recordings: [
|
|
314
|
+
* // "STRING_VALUE",
|
|
315
|
+
* // ],
|
|
316
|
+
* // recordingsData: [
|
|
317
|
+
* // {
|
|
318
|
+
* // fileName: "STRING_VALUE", // required
|
|
319
|
+
* // start: Number("long"), // required
|
|
320
|
+
* // end: Number("long"), // required
|
|
321
|
+
* // owner: "callee" || "caller" || "system", // required
|
|
322
|
+
* // url: "STRING_VALUE", // required
|
|
323
|
+
* // pauses: [ // required
|
|
324
|
+
* // {
|
|
325
|
+
* // start: Number("long"),
|
|
326
|
+
* // end: Number("long"),
|
|
327
|
+
* // reason: "pause" || "hold",
|
|
328
|
+
* // },
|
|
329
|
+
* // ],
|
|
330
|
+
* // },
|
|
331
|
+
* // ],
|
|
332
|
+
* // mergeWith: "STRING_VALUE",
|
|
333
|
+
* // splitReason: "STRING_VALUE",
|
|
334
|
+
* // splitTransferType: "STRING_VALUE",
|
|
335
|
+
* // remotePhone: "STRING_VALUE",
|
|
336
|
+
* // remotePhoneCountryCode: Number("int"),
|
|
337
|
+
* // remotePhoneCountryCodeStr: "STRING_VALUE",
|
|
338
|
+
* // remotePhoneLocation: "STRING_VALUE",
|
|
339
|
+
* // callStatus: "COMPLETED" || "MISSED",
|
|
340
|
+
* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE",
|
|
341
|
+
* // transcriptionLanguage: "STRING_VALUE",
|
|
342
|
+
* // attachment: "STRING_VALUE",
|
|
343
|
+
* // attachmentType: "VOICEMAIL" || "FAX",
|
|
344
|
+
* // attachmentDestinations: [
|
|
345
|
+
* // {
|
|
346
|
+
* // phone: "STRING_VALUE",
|
|
347
|
+
* // name: "STRING_VALUE",
|
|
348
|
+
* // email: "STRING_VALUE",
|
|
349
|
+
* // userId: "STRING_VALUE",
|
|
350
|
+
* // userExtension: "STRING_VALUE",
|
|
351
|
+
* // userDepartment: "STRING_VALUE",
|
|
352
|
+
* // groupId: "STRING_VALUE",
|
|
353
|
+
* // groupName: "STRING_VALUE",
|
|
354
|
+
* // },
|
|
355
|
+
* // ],
|
|
356
|
+
* // },
|
|
357
|
+
* // ],
|
|
358
|
+
* // endCause: "STRING_VALUE",
|
|
359
|
+
* // endCauseStr: "STRING_VALUE",
|
|
360
|
+
* // endBy: "CALLER" || "CALLEE", // required
|
|
361
|
+
* // totalConnectTime: Number("int"), // required
|
|
362
|
+
* // totalTalkTime: Number("int"), // required
|
|
363
|
+
* // totalWaitTime: Number("int"), // required
|
|
364
|
+
* // type: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
365
|
+
* // complete: true || false, // required
|
|
366
|
+
* // },
|
|
367
|
+
* // CallAnalyticsTranscriptionRecordEvent: { // CallAnalyticsTranscriptionRecordEvent
|
|
368
|
+
* // id: "STRING_VALUE", // required
|
|
369
|
+
* // pbx: "STRING_VALUE", // required
|
|
370
|
+
* // time: Number("long"), // required
|
|
371
|
+
* // company: "STRING_VALUE", // required
|
|
372
|
+
* // licenses: "<LicensesList>", // required
|
|
373
|
+
* // transcriptions: [ // CallTranscriptionList // required
|
|
374
|
+
* // { // CallTranscription
|
|
375
|
+
* // flowIndex: Number("int"), // required
|
|
376
|
+
* // flowStartTime: Number("long"), // required
|
|
377
|
+
* // callStartTime: Number("long"), // required
|
|
378
|
+
* // chunks: { // CallTranscriptionChunksMap // required
|
|
379
|
+
* // "<keys>": {
|
|
380
|
+
* // id: "STRING_VALUE", // required
|
|
381
|
+
* // time: Number("long"), // required
|
|
382
|
+
* // speaker: "callee" || "caller", // required
|
|
383
|
+
* // text: "STRING_VALUE", // required
|
|
384
|
+
* // language: "STRING_VALUE",
|
|
385
|
+
* // isFinal: true || false, // required
|
|
386
|
+
* // start: Number("long"), // required
|
|
387
|
+
* // end: Number("long"), // required
|
|
388
|
+
* // sentiment: "STRING_VALUE", // required
|
|
389
|
+
* // },
|
|
390
|
+
* // },
|
|
391
|
+
* // },
|
|
392
|
+
* // ],
|
|
393
|
+
* // type: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
394
|
+
* // complete: true || false, // required
|
|
395
|
+
* // },
|
|
396
|
+
* // CallAnalyticsCostRecordEvent: { // CallAnalyticsCostRecordEvent
|
|
397
|
+
* // id: "STRING_VALUE", // required
|
|
398
|
+
* // pbx: "STRING_VALUE", // required
|
|
399
|
+
* // time: Number("long"), // required
|
|
400
|
+
* // company: "STRING_VALUE", // required
|
|
401
|
+
* // licenses: "<LicensesList>", // required
|
|
402
|
+
* // transcriptions: [ // required
|
|
403
|
+
* // {
|
|
404
|
+
* // flowIndex: Number("int"), // required
|
|
405
|
+
* // flowStartTime: Number("long"), // required
|
|
406
|
+
* // callStartTime: Number("long"), // required
|
|
407
|
+
* // chunks: { // required
|
|
408
|
+
* // "<keys>": {
|
|
409
|
+
* // id: "STRING_VALUE", // required
|
|
410
|
+
* // time: Number("long"), // required
|
|
411
|
+
* // speaker: "callee" || "caller", // required
|
|
412
|
+
* // text: "STRING_VALUE", // required
|
|
413
|
+
* // language: "STRING_VALUE",
|
|
414
|
+
* // isFinal: true || false, // required
|
|
415
|
+
* // start: Number("long"), // required
|
|
416
|
+
* // end: Number("long"), // required
|
|
417
|
+
* // sentiment: "STRING_VALUE", // required
|
|
418
|
+
* // },
|
|
419
|
+
* // },
|
|
420
|
+
* // },
|
|
421
|
+
* // ],
|
|
422
|
+
* // type: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
423
|
+
* // flowIndex: Number("int"), // required
|
|
424
|
+
* // cost: Number("double"), // required
|
|
425
|
+
* // },
|
|
426
|
+
* // ChatAnalyticsLiveCompleteEvent: { // ChatAnalyticsLiveCompleteEvent
|
|
427
|
+
* // id: "STRING_VALUE", // required
|
|
428
|
+
* // time: Number("long"), // required
|
|
429
|
+
* // company: "STRING_VALUE", // required
|
|
430
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
431
|
+
* // },
|
|
432
|
+
* // ChatAnalyticsLiveInterruptedEvent: { // ChatAnalyticsLiveInterruptedEvent
|
|
433
|
+
* // id: "STRING_VALUE", // required
|
|
434
|
+
* // time: Number("long"), // required
|
|
435
|
+
* // company: "STRING_VALUE", // required
|
|
436
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
437
|
+
* // },
|
|
438
|
+
* // ChatAnalyticsLiveMissedEvent: { // ChatAnalyticsLiveMissedEvent
|
|
439
|
+
* // id: "STRING_VALUE", // required
|
|
440
|
+
* // time: Number("long"), // required
|
|
441
|
+
* // company: "STRING_VALUE", // required
|
|
442
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
443
|
+
* // },
|
|
444
|
+
* // ChatAnalyticsLiveProgressEvent: { // ChatAnalyticsLiveProgressEvent
|
|
445
|
+
* // id: "STRING_VALUE", // required
|
|
446
|
+
* // time: Number("long"), // required
|
|
447
|
+
* // company: "STRING_VALUE", // required
|
|
448
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
449
|
+
* // start: "STRING_VALUE", // required
|
|
450
|
+
* // channelId: "STRING_VALUE", // required
|
|
451
|
+
* // channelType: "direct" || "group", // required
|
|
452
|
+
* // subject: "STRING_VALUE", // required
|
|
453
|
+
* // service: "STRING_VALUE",
|
|
454
|
+
* // serviceTitle: "STRING_VALUE",
|
|
455
|
+
* // participants: [ // ChatParticipantList // required
|
|
456
|
+
* // { // ChatParticipant
|
|
457
|
+
* // id: "STRING_VALUE", // required
|
|
458
|
+
* // name: "STRING_VALUE",
|
|
459
|
+
* // email: "STRING_VALUE",
|
|
460
|
+
* // phone: "STRING_VALUE",
|
|
461
|
+
* // picture: "STRING_VALUE",
|
|
462
|
+
* // locale: "STRING_VALUE",
|
|
463
|
+
* // timeZone: "STRING_VALUE",
|
|
464
|
+
* // company: "STRING_VALUE",
|
|
465
|
+
* // bot: true || false,
|
|
466
|
+
* // pbxDomain: "STRING_VALUE",
|
|
467
|
+
* // pbxPort: "STRING_VALUE",
|
|
468
|
+
* // pbxExtension: "STRING_VALUE",
|
|
469
|
+
* // pbxSerial: "STRING_VALUE",
|
|
470
|
+
* // pbxUserId: "STRING_VALUE",
|
|
471
|
+
* // createdAt: "STRING_VALUE",
|
|
472
|
+
* // updatedAt: "STRING_VALUE",
|
|
473
|
+
* // type: "REMOTE" || "LOCAL", // required
|
|
474
|
+
* // role: "CLIENT" || "AGENT", // required
|
|
475
|
+
* // },
|
|
476
|
+
* // ],
|
|
477
|
+
* // agents: [ // ChatUserList // required
|
|
478
|
+
* // { // User
|
|
479
|
+
* // id: "STRING_VALUE", // required
|
|
480
|
+
* // name: "STRING_VALUE",
|
|
481
|
+
* // email: "STRING_VALUE",
|
|
482
|
+
* // phone: "STRING_VALUE",
|
|
483
|
+
* // picture: "STRING_VALUE",
|
|
484
|
+
* // locale: "STRING_VALUE",
|
|
485
|
+
* // timeZone: "STRING_VALUE",
|
|
486
|
+
* // company: "STRING_VALUE",
|
|
487
|
+
* // bot: true || false,
|
|
488
|
+
* // pbxDomain: "STRING_VALUE",
|
|
489
|
+
* // pbxPort: "STRING_VALUE",
|
|
490
|
+
* // pbxExtension: "STRING_VALUE",
|
|
491
|
+
* // pbxSerial: "STRING_VALUE",
|
|
492
|
+
* // pbxUserId: "STRING_VALUE",
|
|
493
|
+
* // createdAt: "STRING_VALUE",
|
|
494
|
+
* // updatedAt: "STRING_VALUE",
|
|
495
|
+
* // },
|
|
496
|
+
* // ],
|
|
497
|
+
* // agentsCount: Number("int"), // required
|
|
498
|
+
* // customers: [ // required
|
|
499
|
+
* // {
|
|
500
|
+
* // id: "STRING_VALUE", // required
|
|
501
|
+
* // name: "STRING_VALUE",
|
|
502
|
+
* // email: "STRING_VALUE",
|
|
503
|
+
* // phone: "STRING_VALUE",
|
|
504
|
+
* // picture: "STRING_VALUE",
|
|
505
|
+
* // locale: "STRING_VALUE",
|
|
506
|
+
* // timeZone: "STRING_VALUE",
|
|
507
|
+
* // company: "STRING_VALUE",
|
|
508
|
+
* // bot: true || false,
|
|
509
|
+
* // pbxDomain: "STRING_VALUE",
|
|
510
|
+
* // pbxPort: "STRING_VALUE",
|
|
511
|
+
* // pbxExtension: "STRING_VALUE",
|
|
512
|
+
* // pbxSerial: "STRING_VALUE",
|
|
513
|
+
* // pbxUserId: "STRING_VALUE",
|
|
514
|
+
* // createdAt: "STRING_VALUE",
|
|
515
|
+
* // updatedAt: "STRING_VALUE",
|
|
516
|
+
* // },
|
|
517
|
+
* // ],
|
|
518
|
+
* // customersCount: Number("int"), // required
|
|
519
|
+
* // tags: [ // ChatTags
|
|
520
|
+
* // "sms" || "telephony",
|
|
521
|
+
* // ],
|
|
522
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND", // required
|
|
523
|
+
* // status: "WAITFIRSTREPLY" || "WAITREPLYFROMGUEST" || "WAITREPLYFROMAGENT" || "COMPLETED" || "MISSED", // required
|
|
524
|
+
* // },
|
|
525
|
+
* // ChatAnalyticsManagerMissedEvent: { // ChatAnalyticsManagerMissedEvent
|
|
526
|
+
* // id: "STRING_VALUE", // required
|
|
527
|
+
* // time: Number("long"), // required
|
|
528
|
+
* // company: "STRING_VALUE", // required
|
|
529
|
+
* // event: "STRING_VALUE", // required
|
|
530
|
+
* // },
|
|
531
|
+
* // ChatAnalyticsRecordEvent: { // ChatAnalyticsRecordEvent
|
|
532
|
+
* // id: "STRING_VALUE", // required
|
|
533
|
+
* // time: Number("long"), // required
|
|
534
|
+
* // company: "STRING_VALUE", // required
|
|
535
|
+
* // type: "STRING_VALUE", // required
|
|
536
|
+
* // duration: Number("long"),
|
|
537
|
+
* // subject: "STRING_VALUE",
|
|
538
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND",
|
|
539
|
+
* // service: "STRING_VALUE",
|
|
540
|
+
* // serviceTitle: "STRING_VALUE",
|
|
541
|
+
* // tags: [
|
|
542
|
+
* // "sms" || "telephony",
|
|
543
|
+
* // ],
|
|
544
|
+
* // status: "WAITFIRSTREPLY" || "WAITREPLYFROMGUEST" || "WAITREPLYFROMAGENT" || "COMPLETED" || "MISSED",
|
|
545
|
+
* // participants: [ // ChatAnalyticsRecordParticipantList
|
|
546
|
+
* // { // ChatAnalyticsRecordParticipant
|
|
547
|
+
* // id: "STRING_VALUE", // required
|
|
548
|
+
* // info: {
|
|
549
|
+
* // id: "STRING_VALUE", // required
|
|
550
|
+
* // name: "STRING_VALUE",
|
|
551
|
+
* // email: "STRING_VALUE",
|
|
552
|
+
* // phone: "STRING_VALUE",
|
|
553
|
+
* // picture: "STRING_VALUE",
|
|
554
|
+
* // locale: "STRING_VALUE",
|
|
555
|
+
* // timeZone: "STRING_VALUE",
|
|
556
|
+
* // company: "STRING_VALUE",
|
|
557
|
+
* // bot: true || false,
|
|
558
|
+
* // pbxDomain: "STRING_VALUE",
|
|
559
|
+
* // pbxPort: "STRING_VALUE",
|
|
560
|
+
* // pbxExtension: "STRING_VALUE",
|
|
561
|
+
* // pbxSerial: "STRING_VALUE",
|
|
562
|
+
* // pbxUserId: "STRING_VALUE",
|
|
563
|
+
* // createdAt: "STRING_VALUE",
|
|
564
|
+
* // updatedAt: "STRING_VALUE",
|
|
565
|
+
* // type: "REMOTE" || "LOCAL", // required
|
|
566
|
+
* // role: "CLIENT" || "AGENT", // required
|
|
567
|
+
* // },
|
|
568
|
+
* // },
|
|
569
|
+
* // ],
|
|
570
|
+
* // },
|
|
571
|
+
* // ConferenceAnalyticsLiveProgressEvent: { // ConferenceAnalyticsLiveProgressEvent
|
|
572
|
+
* // id: "STRING_VALUE", // required
|
|
573
|
+
* // time: Number("long"), // required
|
|
574
|
+
* // company: "STRING_VALUE", // required
|
|
575
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
576
|
+
* // start: "STRING_VALUE", // required
|
|
577
|
+
* // subject: "STRING_VALUE", // required
|
|
578
|
+
* // participants: [ // ConferenceParticipantsList // required
|
|
579
|
+
* // { // ConferenceParticipant
|
|
580
|
+
* // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
|
|
581
|
+
* // role: "CLIENT" || "AGENT",
|
|
582
|
+
* // jid: "STRING_VALUE",
|
|
583
|
+
* // name: "STRING_VALUE",
|
|
584
|
+
* // email: "STRING_VALUE",
|
|
585
|
+
* // phone: "STRING_VALUE",
|
|
586
|
+
* // department: "STRING_VALUE",
|
|
587
|
+
* // company: "STRING_VALUE",
|
|
588
|
+
* // pbxSerial: "STRING_VALUE",
|
|
589
|
+
* // pbxExtension: "STRING_VALUE",
|
|
590
|
+
* // pbxGroupId: "STRING_VALUE",
|
|
591
|
+
* // xbsId: "STRING_VALUE",
|
|
592
|
+
* // license: "basic" || "essential" || "business" || "premium" || "wizyconf",
|
|
593
|
+
* // },
|
|
594
|
+
* // ],
|
|
595
|
+
* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE", // required
|
|
596
|
+
* // transcriptionLanguage: "STRING_VALUE",
|
|
597
|
+
* // },
|
|
598
|
+
* // ConferenceAnalyticsLiveCompleteEvent: { // ConferenceAnalyticsLiveCompleteEvent
|
|
599
|
+
* // id: "STRING_VALUE", // required
|
|
600
|
+
* // time: Number("long"), // required
|
|
601
|
+
* // company: "STRING_VALUE", // required
|
|
602
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
603
|
+
* // },
|
|
604
|
+
* // ConferenceAnalyticsLiveInterruptedEvent: { // ConferenceAnalyticsLiveInterruptedEvent
|
|
605
|
+
* // id: "STRING_VALUE", // required
|
|
606
|
+
* // time: Number("long"), // required
|
|
607
|
+
* // company: "STRING_VALUE", // required
|
|
608
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
609
|
+
* // },
|
|
610
|
+
* // ConferenceAnalyticsLiveTranscriptionEvent: { // ConferenceAnalyticsLiveTranscriptionEvent
|
|
611
|
+
* // id: "STRING_VALUE", // required
|
|
612
|
+
* // time: Number("long"), // required
|
|
613
|
+
* // company: "STRING_VALUE", // required
|
|
614
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
615
|
+
* // conferenceStartTime: Number("long"), // required
|
|
616
|
+
* // transcriptionStartTime: Number("long"), // required
|
|
617
|
+
* // chunk: { // ConferenceTranscriptionChunk
|
|
618
|
+
* // id: "STRING_VALUE", // required
|
|
619
|
+
* // time: Number("long"), // required
|
|
620
|
+
* // jid: "STRING_VALUE", // required
|
|
621
|
+
* // text: "STRING_VALUE", // required
|
|
622
|
+
* // language: "STRING_VALUE",
|
|
623
|
+
* // isFinal: true || false, // required
|
|
624
|
+
* // start: Number("long"), // required
|
|
625
|
+
* // end: Number("long"), // required
|
|
626
|
+
* // sentiment: "STRING_VALUE", // required
|
|
627
|
+
* // },
|
|
628
|
+
* // participant: {
|
|
629
|
+
* // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
|
|
630
|
+
* // role: "CLIENT" || "AGENT",
|
|
631
|
+
* // jid: "STRING_VALUE",
|
|
632
|
+
* // name: "STRING_VALUE",
|
|
633
|
+
* // email: "STRING_VALUE",
|
|
634
|
+
* // phone: "STRING_VALUE",
|
|
635
|
+
* // department: "STRING_VALUE",
|
|
636
|
+
* // company: "STRING_VALUE",
|
|
637
|
+
* // pbxSerial: "STRING_VALUE",
|
|
638
|
+
* // pbxExtension: "STRING_VALUE",
|
|
639
|
+
* // pbxGroupId: "STRING_VALUE",
|
|
640
|
+
* // xbsId: "STRING_VALUE",
|
|
641
|
+
* // license: "basic" || "essential" || "business" || "premium" || "wizyconf",
|
|
642
|
+
* // },
|
|
643
|
+
* // },
|
|
644
|
+
* // ConferenceAnalyticsLiveJoinEvent: { // ConferenceAnalyticsLiveJoinEvent
|
|
645
|
+
* // id: "STRING_VALUE", // required
|
|
646
|
+
* // time: Number("long"), // required
|
|
647
|
+
* // company: "STRING_VALUE", // required
|
|
648
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
649
|
+
* // participant: {
|
|
650
|
+
* // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
|
|
651
|
+
* // role: "CLIENT" || "AGENT",
|
|
652
|
+
* // jid: "STRING_VALUE",
|
|
653
|
+
* // name: "STRING_VALUE",
|
|
654
|
+
* // email: "STRING_VALUE",
|
|
655
|
+
* // phone: "STRING_VALUE",
|
|
656
|
+
* // department: "STRING_VALUE",
|
|
657
|
+
* // company: "STRING_VALUE",
|
|
658
|
+
* // pbxSerial: "STRING_VALUE",
|
|
659
|
+
* // pbxExtension: "STRING_VALUE",
|
|
660
|
+
* // pbxGroupId: "STRING_VALUE",
|
|
661
|
+
* // xbsId: "STRING_VALUE",
|
|
662
|
+
* // license: "basic" || "essential" || "business" || "premium" || "wizyconf",
|
|
663
|
+
* // },
|
|
664
|
+
* // },
|
|
665
|
+
* // ConferenceAnalyticsLiveLeaveEvent: { // ConferenceAnalyticsLiveLeaveEvent
|
|
666
|
+
* // id: "STRING_VALUE", // required
|
|
667
|
+
* // time: Number("long"), // required
|
|
668
|
+
* // company: "STRING_VALUE", // required
|
|
669
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
670
|
+
* // participant: {
|
|
671
|
+
* // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
|
|
672
|
+
* // role: "CLIENT" || "AGENT",
|
|
673
|
+
* // jid: "STRING_VALUE",
|
|
674
|
+
* // name: "STRING_VALUE",
|
|
675
|
+
* // email: "STRING_VALUE",
|
|
676
|
+
* // phone: "STRING_VALUE",
|
|
677
|
+
* // department: "STRING_VALUE",
|
|
678
|
+
* // company: "STRING_VALUE",
|
|
679
|
+
* // pbxSerial: "STRING_VALUE",
|
|
680
|
+
* // pbxExtension: "STRING_VALUE",
|
|
681
|
+
* // pbxGroupId: "STRING_VALUE",
|
|
682
|
+
* // xbsId: "STRING_VALUE",
|
|
683
|
+
* // license: "basic" || "essential" || "business" || "premium" || "wizyconf",
|
|
684
|
+
* // },
|
|
685
|
+
* // },
|
|
686
|
+
* // ConferenceAnalyticsRecordEvent: { // ConferenceAnalyticsRecordEvent
|
|
687
|
+
* // id: "STRING_VALUE", // required
|
|
688
|
+
* // time: Number("long"), // required
|
|
689
|
+
* // company: "STRING_VALUE", // required
|
|
690
|
+
* // pbx: "STRING_VALUE",
|
|
691
|
+
* // startTime: Number("long"), // required
|
|
692
|
+
* // endTime: Number("long"), // required
|
|
693
|
+
* // duration: Number("long"), // required
|
|
694
|
+
* // waitTime: Number("int"),
|
|
695
|
+
* // subject: "STRING_VALUE",
|
|
696
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND", // required
|
|
697
|
+
* // service: "STRING_VALUE",
|
|
698
|
+
* // status: "COMPLETED" || "MISSED",
|
|
699
|
+
* // participants: [ // ConferenceAnalyticsRecordParticipantList // required
|
|
700
|
+
* // { // ConferenceAnalyticsRecordParticipant
|
|
701
|
+
* // jid: "STRING_VALUE", // required
|
|
702
|
+
* // info: "<ConferenceParticipant>", // required
|
|
703
|
+
* // totalDuration: Number("int"), // required
|
|
704
|
+
* // totalSpeakDuration: Number("int"), // required
|
|
705
|
+
* // joinTime: Number("long"), // required
|
|
706
|
+
* // },
|
|
707
|
+
* // ],
|
|
708
|
+
* // recordings: [ // ConferenceRecordingList
|
|
709
|
+
* // { // ConferenceRecording
|
|
710
|
+
* // url: "STRING_VALUE", // required
|
|
711
|
+
* // start: Number("long"), // required
|
|
712
|
+
* // end: Number("long"), // required
|
|
713
|
+
* // },
|
|
714
|
+
* // ],
|
|
715
|
+
* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE", // required
|
|
716
|
+
* // transcriptionLanguage: "STRING_VALUE",
|
|
717
|
+
* // type: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
718
|
+
* // transcriptions: "STRING_VALUE",
|
|
719
|
+
* // },
|
|
720
|
+
* // ConferenceAnalyticsTranscriptionRecordEvent: { // ConferenceAnalyticsTranscriptionRecordEvent
|
|
721
|
+
* // id: "STRING_VALUE", // required
|
|
722
|
+
* // time: Number("long"), // required
|
|
723
|
+
* // company: "STRING_VALUE", // required
|
|
724
|
+
* // transcriptions: [ // ConferenceTranscriptionsList // required
|
|
725
|
+
* // { // ConferenceTranscription
|
|
726
|
+
* // start: Number("long"), // required
|
|
727
|
+
* // end: Number("long"), // required
|
|
728
|
+
* // chunks: { // ConferenceTranscriptionChunksMap // required
|
|
729
|
+
* // "<keys>": {
|
|
730
|
+
* // id: "STRING_VALUE", // required
|
|
731
|
+
* // time: Number("long"), // required
|
|
732
|
+
* // jid: "STRING_VALUE", // required
|
|
733
|
+
* // text: "STRING_VALUE", // required
|
|
734
|
+
* // language: "STRING_VALUE",
|
|
735
|
+
* // isFinal: true || false, // required
|
|
736
|
+
* // start: Number("long"), // required
|
|
737
|
+
* // end: Number("long"), // required
|
|
738
|
+
* // sentiment: "STRING_VALUE", // required
|
|
739
|
+
* // },
|
|
740
|
+
* // },
|
|
741
|
+
* // },
|
|
742
|
+
* // ],
|
|
743
|
+
* // type: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
744
|
+
* // subject: "STRING_VALUE",
|
|
745
|
+
* // participants: { // ConferenceParticipantsMap
|
|
746
|
+
* // "<keys>": "<ConferenceParticipant>",
|
|
747
|
+
* // },
|
|
748
|
+
* // },
|
|
749
|
+
* // PresenceAnalyticsStatusEvent: { // PresenceAnalyticsStatusEvent
|
|
750
|
+
* // id: "STRING_VALUE",
|
|
751
|
+
* // ext: "STRING_VALUE",
|
|
752
|
+
* // type: "PRESENCE" || "PRESENCE_TELEPHONY",
|
|
753
|
+
* // time: Number("long"),
|
|
754
|
+
* // pbx: "STRING_VALUE",
|
|
755
|
+
* // company: "STRING_VALUE",
|
|
756
|
+
* // email: "STRING_VALUE",
|
|
757
|
+
* // status: "STRING_VALUE",
|
|
758
|
+
* // sourceId: "STRING_VALUE",
|
|
759
|
+
* // locationAddress: "STRING_VALUE",
|
|
760
|
+
* // locationLat: "STRING_VALUE",
|
|
761
|
+
* // locationLng: "STRING_VALUE",
|
|
762
|
+
* // message: "STRING_VALUE",
|
|
763
|
+
* // until: "STRING_VALUE",
|
|
764
|
+
* // },
|
|
765
|
+
* // PresenceAnalyticsConferenceEvent: { // PresenceAnalyticsConferenceEvent
|
|
766
|
+
* // id: "STRING_VALUE",
|
|
767
|
+
* // ext: "STRING_VALUE",
|
|
768
|
+
* // type: "PRESENCE" || "PRESENCE_TELEPHONY",
|
|
769
|
+
* // time: Number("long"),
|
|
770
|
+
* // pbx: "STRING_VALUE",
|
|
771
|
+
* // company: "STRING_VALUE",
|
|
772
|
+
* // email: "STRING_VALUE",
|
|
773
|
+
* // status: "STRING_VALUE",
|
|
774
|
+
* // sourceId: "STRING_VALUE",
|
|
775
|
+
* // isJoined: true || false,
|
|
776
|
+
* // isLeaved: true || false,
|
|
777
|
+
* // participant: "<ConferenceParticipant>",
|
|
778
|
+
* // },
|
|
779
|
+
* // PresenceAnalyticsTelephonyEvent: { // PresenceAnalyticsTelephonyEvent
|
|
780
|
+
* // id: "STRING_VALUE",
|
|
781
|
+
* // ext: "STRING_VALUE",
|
|
782
|
+
* // type: "PRESENCE" || "PRESENCE_TELEPHONY",
|
|
783
|
+
* // time: Number("long"),
|
|
784
|
+
* // pbx: "STRING_VALUE",
|
|
785
|
+
* // company: "STRING_VALUE",
|
|
786
|
+
* // email: "STRING_VALUE",
|
|
787
|
+
* // status: "STRING_VALUE",
|
|
788
|
+
* // sourceId: "STRING_VALUE",
|
|
789
|
+
* // },
|
|
790
|
+
* // WebsocketPresenceBroadcastEvent: { // WebsocketPresenceBroadcastEvent
|
|
791
|
+
* // event: "authorized" || "subscribed" || "broadcast", // required
|
|
792
|
+
* // topic: "conversations" || "transcriptions" || "presence", // required
|
|
793
|
+
* // delta: { // WebsocketPresenceData
|
|
794
|
+
* // id: "STRING_VALUE",
|
|
795
|
+
* // company: "STRING_VALUE",
|
|
796
|
+
* // extension: "STRING_VALUE",
|
|
797
|
+
* // status: "STRING_VALUE",
|
|
798
|
+
* // telephony: "STRING_VALUE",
|
|
799
|
+
* // conference: "STRING_VALUE",
|
|
800
|
+
* // message: "STRING_VALUE",
|
|
801
|
+
* // until: "STRING_VALUE",
|
|
802
|
+
* // address: "STRING_VALUE",
|
|
803
|
+
* // lng: "STRING_VALUE",
|
|
804
|
+
* // lat: "STRING_VALUE",
|
|
805
|
+
* // seen: "STRING_VALUE",
|
|
806
|
+
* // },
|
|
807
|
+
* // data: { // WebsocketPresenceDataList
|
|
808
|
+
* // member: {
|
|
809
|
+
* // id: "STRING_VALUE",
|
|
810
|
+
* // company: "STRING_VALUE",
|
|
811
|
+
* // extension: "STRING_VALUE",
|
|
812
|
+
* // status: "STRING_VALUE",
|
|
813
|
+
* // telephony: "STRING_VALUE",
|
|
814
|
+
* // conference: "STRING_VALUE",
|
|
815
|
+
* // message: "STRING_VALUE",
|
|
816
|
+
* // until: "STRING_VALUE",
|
|
817
|
+
* // address: "STRING_VALUE",
|
|
818
|
+
* // lng: "STRING_VALUE",
|
|
819
|
+
* // lat: "STRING_VALUE",
|
|
820
|
+
* // seen: "STRING_VALUE",
|
|
821
|
+
* // },
|
|
822
|
+
* // },
|
|
823
|
+
* // meta: "DOCUMENT_VALUE",
|
|
824
|
+
* // },
|
|
825
|
+
* // WebsocketConversationsBroadcastEvent: { // WebsocketConversationsBroadcastEvent
|
|
826
|
+
* // event: "authorized" || "subscribed" || "broadcast", // required
|
|
827
|
+
* // topic: "conversations" || "transcriptions" || "presence", // required
|
|
828
|
+
* // data: "DOCUMENT_VALUE", // required
|
|
829
|
+
* // meta: "DOCUMENT_VALUE",
|
|
830
|
+
* // },
|
|
831
|
+
* // WebsocketTranscriptionsBroadcastEvent: { // WebsocketTranscriptionsBroadcastEvent
|
|
832
|
+
* // event: "authorized" || "subscribed" || "broadcast", // required
|
|
833
|
+
* // topic: "conversations" || "transcriptions" || "presence", // required
|
|
834
|
+
* // data: "DOCUMENT_VALUE", // required
|
|
835
|
+
* // meta: "DOCUMENT_VALUE",
|
|
836
|
+
* // },
|
|
837
|
+
* // WebhookPresenceUserEvent: { // WebhookPresenceUserEvent
|
|
838
|
+
* // id: "STRING_VALUE", // required
|
|
839
|
+
* // pbx: "STRING_VALUE",
|
|
840
|
+
* // company: "STRING_VALUE",
|
|
841
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
842
|
+
* // time: Number("long"), // required
|
|
843
|
+
* // integrationId: "STRING_VALUE", // required
|
|
844
|
+
* // data: { // WebhookPresenceUserEventData
|
|
845
|
+
* // extension: "STRING_VALUE", // required
|
|
846
|
+
* // email: "STRING_VALUE", // required
|
|
847
|
+
* // sourceId: "STRING_VALUE", // required
|
|
848
|
+
* // status: "STRING_VALUE", // required
|
|
849
|
+
* // until: "STRING_VALUE", // required
|
|
850
|
+
* // message: "STRING_VALUE", // required
|
|
851
|
+
* // location: { // WebhookPresenceUserEventLocationData
|
|
852
|
+
* // address: "STRING_VALUE", // required
|
|
853
|
+
* // lat: "STRING_VALUE", // required
|
|
854
|
+
* // lng: "STRING_VALUE", // required
|
|
855
|
+
* // },
|
|
856
|
+
* // },
|
|
857
|
+
* // },
|
|
858
|
+
* // WebhookPresenceTelephonyEvent: { // WebhookPresenceTelephonyEvent
|
|
859
|
+
* // id: "STRING_VALUE", // required
|
|
860
|
+
* // pbx: "STRING_VALUE",
|
|
861
|
+
* // company: "STRING_VALUE",
|
|
862
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
863
|
+
* // time: Number("long"), // required
|
|
864
|
+
* // integrationId: "STRING_VALUE", // required
|
|
865
|
+
* // data: { // WebhookPresenceTelephonyEventData
|
|
866
|
+
* // extension: "STRING_VALUE", // required
|
|
867
|
+
* // email: "STRING_VALUE", // required
|
|
868
|
+
* // sourceId: "STRING_VALUE", // required
|
|
869
|
+
* // status: "STRING_VALUE", // required
|
|
870
|
+
* // },
|
|
871
|
+
* // },
|
|
872
|
+
* // WebhookPresenceConferenceEvent: { // WebhookPresenceConferenceEvent
|
|
873
|
+
* // id: "STRING_VALUE", // required
|
|
874
|
+
* // pbx: "STRING_VALUE",
|
|
875
|
+
* // company: "STRING_VALUE",
|
|
876
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
877
|
+
* // time: Number("long"), // required
|
|
878
|
+
* // integrationId: "STRING_VALUE", // required
|
|
879
|
+
* // data: { // WebhookPresenceConferenceEventData
|
|
880
|
+
* // extension: "STRING_VALUE", // required
|
|
881
|
+
* // isJoined: true || false, // required
|
|
882
|
+
* // isLeaved: true || false, // required
|
|
883
|
+
* // participant: "<ConferenceParticipant>", // required
|
|
884
|
+
* // },
|
|
885
|
+
* // },
|
|
886
|
+
* // WebhookCallLiveProgressEvent: { // WebhookCallLiveProgressEvent
|
|
887
|
+
* // id: "STRING_VALUE", // required
|
|
888
|
+
* // pbx: "STRING_VALUE",
|
|
889
|
+
* // company: "STRING_VALUE",
|
|
890
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
891
|
+
* // time: Number("long"), // required
|
|
892
|
+
* // integrationId: "STRING_VALUE", // required
|
|
893
|
+
* // data: {
|
|
894
|
+
* // id: "STRING_VALUE", // required
|
|
895
|
+
* // pbx: "STRING_VALUE", // required
|
|
896
|
+
* // time: Number("long"), // required
|
|
897
|
+
* // company: "STRING_VALUE", // required
|
|
898
|
+
* // licenses: "<LicensesList>", // required
|
|
899
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
900
|
+
* // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.transcription" || "call.attachment", // required
|
|
901
|
+
* // start: "STRING_VALUE", // required
|
|
902
|
+
* // flows: [ // required
|
|
903
|
+
* // {
|
|
904
|
+
* // flowIndex: Number("int"), // required
|
|
905
|
+
* // startTime: Number("long"), // required
|
|
906
|
+
* // endTime: Number("long"), // required
|
|
907
|
+
* // connectTime: Number("long"),
|
|
908
|
+
* // talkTime: Number("long"),
|
|
909
|
+
* // waitTime: Number("long"),
|
|
910
|
+
* // duration: Number("long"), // required
|
|
911
|
+
* // caller: "<CallParticipant>",
|
|
912
|
+
* // callee: "<CallParticipant>",
|
|
913
|
+
* // service: "STRING_VALUE",
|
|
914
|
+
* // serviceNumber: "STRING_VALUE",
|
|
915
|
+
* // destination: "STRING_VALUE",
|
|
916
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
|
|
917
|
+
* // trunkName: "STRING_VALUE",
|
|
918
|
+
* // trunkDirection: "STRING_VALUE",
|
|
919
|
+
* // queueName: "STRING_VALUE",
|
|
920
|
+
* // queueId: "STRING_VALUE",
|
|
921
|
+
* // tags: [
|
|
922
|
+
* // "STRING_VALUE",
|
|
923
|
+
* // ],
|
|
924
|
+
* // flags: [
|
|
925
|
+
* // "STRING_VALUE",
|
|
926
|
+
* // ],
|
|
927
|
+
* // callerMos: "STRING_VALUE",
|
|
928
|
+
* // calleeMos: "STRING_VALUE",
|
|
929
|
+
* // xhoppersConfId: "STRING_VALUE",
|
|
930
|
+
* // recordings: [
|
|
931
|
+
* // "STRING_VALUE",
|
|
932
|
+
* // ],
|
|
933
|
+
* // recordingsData: [
|
|
934
|
+
* // {
|
|
935
|
+
* // fileName: "STRING_VALUE", // required
|
|
936
|
+
* // start: Number("long"), // required
|
|
937
|
+
* // end: Number("long"), // required
|
|
938
|
+
* // owner: "callee" || "caller" || "system", // required
|
|
939
|
+
* // url: "STRING_VALUE", // required
|
|
940
|
+
* // pauses: [ // required
|
|
941
|
+
* // {
|
|
942
|
+
* // start: Number("long"),
|
|
943
|
+
* // end: Number("long"),
|
|
944
|
+
* // reason: "pause" || "hold",
|
|
945
|
+
* // },
|
|
946
|
+
* // ],
|
|
947
|
+
* // },
|
|
948
|
+
* // ],
|
|
949
|
+
* // mergeWith: "STRING_VALUE",
|
|
950
|
+
* // splitReason: "STRING_VALUE",
|
|
951
|
+
* // splitTransferType: "STRING_VALUE",
|
|
952
|
+
* // remotePhone: "STRING_VALUE",
|
|
953
|
+
* // remotePhoneCountryCode: Number("int"),
|
|
954
|
+
* // remotePhoneCountryCodeStr: "STRING_VALUE",
|
|
955
|
+
* // remotePhoneLocation: "STRING_VALUE",
|
|
956
|
+
* // callStatus: "COMPLETED" || "MISSED",
|
|
957
|
+
* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE",
|
|
958
|
+
* // transcriptionLanguage: "STRING_VALUE",
|
|
959
|
+
* // attachment: "STRING_VALUE",
|
|
960
|
+
* // attachmentType: "VOICEMAIL" || "FAX",
|
|
961
|
+
* // attachmentDestinations: [
|
|
962
|
+
* // {
|
|
963
|
+
* // phone: "STRING_VALUE",
|
|
964
|
+
* // name: "STRING_VALUE",
|
|
965
|
+
* // email: "STRING_VALUE",
|
|
966
|
+
* // userId: "STRING_VALUE",
|
|
967
|
+
* // userExtension: "STRING_VALUE",
|
|
968
|
+
* // userDepartment: "STRING_VALUE",
|
|
969
|
+
* // groupId: "STRING_VALUE",
|
|
970
|
+
* // groupName: "STRING_VALUE",
|
|
971
|
+
* // },
|
|
972
|
+
* // ],
|
|
973
|
+
* // status: "CONNECTING" || "TALKING" || "HOLD", // required
|
|
974
|
+
* // statusChangeDate: "STRING_VALUE", // required
|
|
975
|
+
* // },
|
|
976
|
+
* // ],
|
|
977
|
+
* // },
|
|
978
|
+
* // },
|
|
979
|
+
* // WebhookCallLiveCompletedEvent: { // WebhookCallLiveCompletedEvent
|
|
980
|
+
* // id: "STRING_VALUE", // required
|
|
981
|
+
* // pbx: "STRING_VALUE",
|
|
982
|
+
* // company: "STRING_VALUE",
|
|
983
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
984
|
+
* // time: Number("long"), // required
|
|
985
|
+
* // integrationId: "STRING_VALUE", // required
|
|
986
|
+
* // data: {
|
|
987
|
+
* // id: "STRING_VALUE", // required
|
|
988
|
+
* // pbx: "STRING_VALUE", // required
|
|
989
|
+
* // time: Number("long"), // required
|
|
990
|
+
* // company: "STRING_VALUE", // required
|
|
991
|
+
* // licenses: "<LicensesList>", // required
|
|
992
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
993
|
+
* // flows: Number("int"), // required
|
|
994
|
+
* // },
|
|
995
|
+
* // },
|
|
996
|
+
* // WebhookCallLiveInterruptedEvent: { // WebhookCallLiveInterruptedEvent
|
|
997
|
+
* // id: "STRING_VALUE", // required
|
|
998
|
+
* // pbx: "STRING_VALUE",
|
|
999
|
+
* // company: "STRING_VALUE",
|
|
1000
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1001
|
+
* // time: Number("long"), // required
|
|
1002
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1003
|
+
* // data: {
|
|
1004
|
+
* // id: "STRING_VALUE", // required
|
|
1005
|
+
* // pbx: "STRING_VALUE", // required
|
|
1006
|
+
* // time: Number("long"), // required
|
|
1007
|
+
* // company: "STRING_VALUE", // required
|
|
1008
|
+
* // licenses: "<LicensesList>", // required
|
|
1009
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1010
|
+
* // flows: Number("int"), // required
|
|
1011
|
+
* // },
|
|
1012
|
+
* // },
|
|
1013
|
+
* // WebhookCallLiveTranscriptionEvent: { // WebhookCallLiveTranscriptionEvent
|
|
1014
|
+
* // id: "STRING_VALUE", // required
|
|
1015
|
+
* // pbx: "STRING_VALUE",
|
|
1016
|
+
* // company: "STRING_VALUE",
|
|
1017
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1018
|
+
* // time: Number("long"), // required
|
|
1019
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1020
|
+
* // data: {
|
|
1021
|
+
* // id: "STRING_VALUE", // required
|
|
1022
|
+
* // pbx: "STRING_VALUE", // required
|
|
1023
|
+
* // time: Number("long"), // required
|
|
1024
|
+
* // company: "STRING_VALUE", // required
|
|
1025
|
+
* // licenses: "<LicensesList>", // required
|
|
1026
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1027
|
+
* // flowIndex: Number("int"), // required
|
|
1028
|
+
* // flowStartTime: Number("long"), // required
|
|
1029
|
+
* // callStartTime: Number("long"), // required
|
|
1030
|
+
* // chunk: "<CallTranscriptionChunk>", // required
|
|
1031
|
+
* // participant: "<CallParticipant>",
|
|
1032
|
+
* // },
|
|
1033
|
+
* // },
|
|
1034
|
+
* // WebhookCallCompletedEvent: { // WebhookCallCompletedEvent
|
|
1035
|
+
* // id: "STRING_VALUE", // required
|
|
1036
|
+
* // pbx: "STRING_VALUE",
|
|
1037
|
+
* // company: "STRING_VALUE",
|
|
1038
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1039
|
+
* // time: Number("long"), // required
|
|
1040
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1041
|
+
* // data: {
|
|
1042
|
+
* // id: "STRING_VALUE", // required
|
|
1043
|
+
* // pbx: "STRING_VALUE", // required
|
|
1044
|
+
* // time: Number("long"), // required
|
|
1045
|
+
* // company: "STRING_VALUE", // required
|
|
1046
|
+
* // licenses: "<LicensesList>", // required
|
|
1047
|
+
* // flows: [ // required
|
|
1048
|
+
* // {
|
|
1049
|
+
* // flowIndex: Number("int"), // required
|
|
1050
|
+
* // startTime: Number("long"), // required
|
|
1051
|
+
* // endTime: Number("long"), // required
|
|
1052
|
+
* // connectTime: Number("long"),
|
|
1053
|
+
* // talkTime: Number("long"),
|
|
1054
|
+
* // waitTime: Number("long"),
|
|
1055
|
+
* // duration: Number("long"), // required
|
|
1056
|
+
* // caller: "<CallParticipant>",
|
|
1057
|
+
* // callee: "<CallParticipant>",
|
|
1058
|
+
* // service: "STRING_VALUE",
|
|
1059
|
+
* // serviceNumber: "STRING_VALUE",
|
|
1060
|
+
* // destination: "STRING_VALUE",
|
|
1061
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
|
|
1062
|
+
* // trunkName: "STRING_VALUE",
|
|
1063
|
+
* // trunkDirection: "STRING_VALUE",
|
|
1064
|
+
* // queueName: "STRING_VALUE",
|
|
1065
|
+
* // queueId: "STRING_VALUE",
|
|
1066
|
+
* // tags: [
|
|
1067
|
+
* // "STRING_VALUE",
|
|
1068
|
+
* // ],
|
|
1069
|
+
* // flags: [
|
|
1070
|
+
* // "STRING_VALUE",
|
|
1071
|
+
* // ],
|
|
1072
|
+
* // callerMos: "STRING_VALUE",
|
|
1073
|
+
* // calleeMos: "STRING_VALUE",
|
|
1074
|
+
* // xhoppersConfId: "STRING_VALUE",
|
|
1075
|
+
* // recordings: [
|
|
1076
|
+
* // "STRING_VALUE",
|
|
1077
|
+
* // ],
|
|
1078
|
+
* // recordingsData: [
|
|
1079
|
+
* // {
|
|
1080
|
+
* // fileName: "STRING_VALUE", // required
|
|
1081
|
+
* // start: Number("long"), // required
|
|
1082
|
+
* // end: Number("long"), // required
|
|
1083
|
+
* // owner: "callee" || "caller" || "system", // required
|
|
1084
|
+
* // url: "STRING_VALUE", // required
|
|
1085
|
+
* // pauses: [ // required
|
|
1086
|
+
* // {
|
|
1087
|
+
* // start: Number("long"),
|
|
1088
|
+
* // end: Number("long"),
|
|
1089
|
+
* // reason: "pause" || "hold",
|
|
1090
|
+
* // },
|
|
1091
|
+
* // ],
|
|
1092
|
+
* // },
|
|
1093
|
+
* // ],
|
|
1094
|
+
* // mergeWith: "STRING_VALUE",
|
|
1095
|
+
* // splitReason: "STRING_VALUE",
|
|
1096
|
+
* // splitTransferType: "STRING_VALUE",
|
|
1097
|
+
* // remotePhone: "STRING_VALUE",
|
|
1098
|
+
* // remotePhoneCountryCode: Number("int"),
|
|
1099
|
+
* // remotePhoneCountryCodeStr: "STRING_VALUE",
|
|
1100
|
+
* // remotePhoneLocation: "STRING_VALUE",
|
|
1101
|
+
* // callStatus: "COMPLETED" || "MISSED",
|
|
1102
|
+
* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE",
|
|
1103
|
+
* // transcriptionLanguage: "STRING_VALUE",
|
|
1104
|
+
* // attachment: "STRING_VALUE",
|
|
1105
|
+
* // attachmentType: "VOICEMAIL" || "FAX",
|
|
1106
|
+
* // attachmentDestinations: [
|
|
1107
|
+
* // {
|
|
1108
|
+
* // phone: "STRING_VALUE",
|
|
1109
|
+
* // name: "STRING_VALUE",
|
|
1110
|
+
* // email: "STRING_VALUE",
|
|
1111
|
+
* // userId: "STRING_VALUE",
|
|
1112
|
+
* // userExtension: "STRING_VALUE",
|
|
1113
|
+
* // userDepartment: "STRING_VALUE",
|
|
1114
|
+
* // groupId: "STRING_VALUE",
|
|
1115
|
+
* // groupName: "STRING_VALUE",
|
|
1116
|
+
* // },
|
|
1117
|
+
* // ],
|
|
1118
|
+
* // },
|
|
1119
|
+
* // ],
|
|
1120
|
+
* // endCause: "STRING_VALUE",
|
|
1121
|
+
* // endCauseStr: "STRING_VALUE",
|
|
1122
|
+
* // endBy: "CALLER" || "CALLEE", // required
|
|
1123
|
+
* // totalConnectTime: Number("int"), // required
|
|
1124
|
+
* // totalTalkTime: Number("int"), // required
|
|
1125
|
+
* // totalWaitTime: Number("int"), // required
|
|
1126
|
+
* // type: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1127
|
+
* // complete: true || false, // required
|
|
1128
|
+
* // },
|
|
1129
|
+
* // },
|
|
1130
|
+
* // WebhookConferenceLiveProgressEvent: { // WebhookConferenceLiveProgressEvent
|
|
1131
|
+
* // id: "STRING_VALUE", // required
|
|
1132
|
+
* // pbx: "STRING_VALUE",
|
|
1133
|
+
* // company: "STRING_VALUE",
|
|
1134
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1135
|
+
* // time: Number("long"), // required
|
|
1136
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1137
|
+
* // data: {
|
|
1138
|
+
* // id: "STRING_VALUE", // required
|
|
1139
|
+
* // time: Number("long"), // required
|
|
1140
|
+
* // company: "STRING_VALUE", // required
|
|
1141
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1142
|
+
* // start: "STRING_VALUE", // required
|
|
1143
|
+
* // subject: "STRING_VALUE", // required
|
|
1144
|
+
* // participants: [ // required
|
|
1145
|
+
* // "<ConferenceParticipant>",
|
|
1146
|
+
* // ],
|
|
1147
|
+
* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE", // required
|
|
1148
|
+
* // transcriptionLanguage: "STRING_VALUE",
|
|
1149
|
+
* // },
|
|
1150
|
+
* // },
|
|
1151
|
+
* // WebhookConferenceLiveCompletedEvent: { // WebhookConferenceLiveCompletedEvent
|
|
1152
|
+
* // id: "STRING_VALUE", // required
|
|
1153
|
+
* // pbx: "STRING_VALUE",
|
|
1154
|
+
* // company: "STRING_VALUE",
|
|
1155
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1156
|
+
* // time: Number("long"), // required
|
|
1157
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1158
|
+
* // data: {
|
|
1159
|
+
* // id: "STRING_VALUE", // required
|
|
1160
|
+
* // time: Number("long"), // required
|
|
1161
|
+
* // company: "STRING_VALUE", // required
|
|
1162
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1163
|
+
* // },
|
|
1164
|
+
* // },
|
|
1165
|
+
* // WebhookConferenceLiveInterruptedEvent: { // WebhookConferenceLiveInterruptedEvent
|
|
1166
|
+
* // id: "STRING_VALUE", // required
|
|
1167
|
+
* // pbx: "STRING_VALUE",
|
|
1168
|
+
* // company: "STRING_VALUE",
|
|
1169
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1170
|
+
* // time: Number("long"), // required
|
|
1171
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1172
|
+
* // data: {
|
|
1173
|
+
* // id: "STRING_VALUE", // required
|
|
1174
|
+
* // time: Number("long"), // required
|
|
1175
|
+
* // company: "STRING_VALUE", // required
|
|
1176
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1177
|
+
* // },
|
|
1178
|
+
* // },
|
|
1179
|
+
* // WebhookConferenceLiveJoinEvent: { // WebhookConferenceLiveJoinEvent
|
|
1180
|
+
* // id: "STRING_VALUE", // required
|
|
1181
|
+
* // pbx: "STRING_VALUE",
|
|
1182
|
+
* // company: "STRING_VALUE",
|
|
1183
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1184
|
+
* // time: Number("long"), // required
|
|
1185
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1186
|
+
* // data: {
|
|
1187
|
+
* // id: "STRING_VALUE", // required
|
|
1188
|
+
* // time: Number("long"), // required
|
|
1189
|
+
* // company: "STRING_VALUE", // required
|
|
1190
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1191
|
+
* // participant: "<ConferenceParticipant>", // required
|
|
1192
|
+
* // },
|
|
1193
|
+
* // },
|
|
1194
|
+
* // WebhookConferenceLiveLeaveEvent: { // WebhookConferenceLiveLeaveEvent
|
|
1195
|
+
* // id: "STRING_VALUE", // required
|
|
1196
|
+
* // pbx: "STRING_VALUE",
|
|
1197
|
+
* // company: "STRING_VALUE",
|
|
1198
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1199
|
+
* // time: Number("long"), // required
|
|
1200
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1201
|
+
* // data: {
|
|
1202
|
+
* // id: "STRING_VALUE", // required
|
|
1203
|
+
* // time: Number("long"), // required
|
|
1204
|
+
* // company: "STRING_VALUE", // required
|
|
1205
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1206
|
+
* // participant: "<ConferenceParticipant>", // required
|
|
1207
|
+
* // },
|
|
1208
|
+
* // },
|
|
1209
|
+
* // WebhookConferenceLiveTranscriptionEvent: { // WebhookConferenceLiveTranscriptionEvent
|
|
1210
|
+
* // id: "STRING_VALUE", // required
|
|
1211
|
+
* // pbx: "STRING_VALUE",
|
|
1212
|
+
* // company: "STRING_VALUE",
|
|
1213
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1214
|
+
* // time: Number("long"), // required
|
|
1215
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1216
|
+
* // data: {
|
|
1217
|
+
* // id: "STRING_VALUE", // required
|
|
1218
|
+
* // time: Number("long"), // required
|
|
1219
|
+
* // company: "STRING_VALUE", // required
|
|
1220
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1221
|
+
* // conferenceStartTime: Number("long"), // required
|
|
1222
|
+
* // transcriptionStartTime: Number("long"), // required
|
|
1223
|
+
* // chunk: "<ConferenceTranscriptionChunk>", // required
|
|
1224
|
+
* // participant: "<ConferenceParticipant>",
|
|
1225
|
+
* // },
|
|
1226
|
+
* // },
|
|
1227
|
+
* // WebhookConferenceCompletedEvent: { // WebhookConferenceCompletedEvent
|
|
1228
|
+
* // id: "STRING_VALUE", // required
|
|
1229
|
+
* // pbx: "STRING_VALUE",
|
|
1230
|
+
* // company: "STRING_VALUE",
|
|
1231
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1232
|
+
* // time: Number("long"), // required
|
|
1233
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1234
|
+
* // data: {
|
|
1235
|
+
* // id: "STRING_VALUE", // required
|
|
1236
|
+
* // time: Number("long"), // required
|
|
1237
|
+
* // company: "STRING_VALUE", // required
|
|
1238
|
+
* // pbx: "STRING_VALUE",
|
|
1239
|
+
* // startTime: Number("long"), // required
|
|
1240
|
+
* // endTime: Number("long"), // required
|
|
1241
|
+
* // duration: Number("long"), // required
|
|
1242
|
+
* // waitTime: Number("int"),
|
|
1243
|
+
* // subject: "STRING_VALUE",
|
|
1244
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND", // required
|
|
1245
|
+
* // service: "STRING_VALUE",
|
|
1246
|
+
* // status: "COMPLETED" || "MISSED",
|
|
1247
|
+
* // participants: [ // required
|
|
1248
|
+
* // {
|
|
1249
|
+
* // jid: "STRING_VALUE", // required
|
|
1250
|
+
* // info: "<ConferenceParticipant>", // required
|
|
1251
|
+
* // totalDuration: Number("int"), // required
|
|
1252
|
+
* // totalSpeakDuration: Number("int"), // required
|
|
1253
|
+
* // joinTime: Number("long"), // required
|
|
1254
|
+
* // },
|
|
1255
|
+
* // ],
|
|
1256
|
+
* // recordings: [
|
|
1257
|
+
* // {
|
|
1258
|
+
* // url: "STRING_VALUE", // required
|
|
1259
|
+
* // start: Number("long"), // required
|
|
1260
|
+
* // end: Number("long"), // required
|
|
1261
|
+
* // },
|
|
1262
|
+
* // ],
|
|
1263
|
+
* // transcriptionStatus: "AVAILABLE" || "UNAVAILABLE", // required
|
|
1264
|
+
* // transcriptionLanguage: "STRING_VALUE",
|
|
1265
|
+
* // type: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1266
|
+
* // transcriptions: "STRING_VALUE",
|
|
1267
|
+
* // },
|
|
1268
|
+
* // },
|
|
1269
|
+
* // WebhookChatLiveProgressEvent: { // WebhookChatLiveProgressEvent
|
|
1270
|
+
* // id: "STRING_VALUE", // required
|
|
1271
|
+
* // pbx: "STRING_VALUE",
|
|
1272
|
+
* // company: "STRING_VALUE",
|
|
1273
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1274
|
+
* // time: Number("long"), // required
|
|
1275
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1276
|
+
* // data: {
|
|
1277
|
+
* // id: "STRING_VALUE", // required
|
|
1278
|
+
* // time: Number("long"), // required
|
|
1279
|
+
* // company: "STRING_VALUE", // required
|
|
1280
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1281
|
+
* // start: "STRING_VALUE", // required
|
|
1282
|
+
* // channelId: "STRING_VALUE", // required
|
|
1283
|
+
* // channelType: "direct" || "group", // required
|
|
1284
|
+
* // subject: "STRING_VALUE", // required
|
|
1285
|
+
* // service: "STRING_VALUE",
|
|
1286
|
+
* // serviceTitle: "STRING_VALUE",
|
|
1287
|
+
* // participants: [ // required
|
|
1288
|
+
* // {
|
|
1289
|
+
* // id: "STRING_VALUE", // required
|
|
1290
|
+
* // name: "STRING_VALUE",
|
|
1291
|
+
* // email: "STRING_VALUE",
|
|
1292
|
+
* // phone: "STRING_VALUE",
|
|
1293
|
+
* // picture: "STRING_VALUE",
|
|
1294
|
+
* // locale: "STRING_VALUE",
|
|
1295
|
+
* // timeZone: "STRING_VALUE",
|
|
1296
|
+
* // company: "STRING_VALUE",
|
|
1297
|
+
* // bot: true || false,
|
|
1298
|
+
* // pbxDomain: "STRING_VALUE",
|
|
1299
|
+
* // pbxPort: "STRING_VALUE",
|
|
1300
|
+
* // pbxExtension: "STRING_VALUE",
|
|
1301
|
+
* // pbxSerial: "STRING_VALUE",
|
|
1302
|
+
* // pbxUserId: "STRING_VALUE",
|
|
1303
|
+
* // createdAt: "STRING_VALUE",
|
|
1304
|
+
* // updatedAt: "STRING_VALUE",
|
|
1305
|
+
* // type: "REMOTE" || "LOCAL", // required
|
|
1306
|
+
* // role: "CLIENT" || "AGENT", // required
|
|
1307
|
+
* // },
|
|
1308
|
+
* // ],
|
|
1309
|
+
* // agents: [ // required
|
|
1310
|
+
* // {
|
|
1311
|
+
* // id: "STRING_VALUE", // required
|
|
1312
|
+
* // name: "STRING_VALUE",
|
|
1313
|
+
* // email: "STRING_VALUE",
|
|
1314
|
+
* // phone: "STRING_VALUE",
|
|
1315
|
+
* // picture: "STRING_VALUE",
|
|
1316
|
+
* // locale: "STRING_VALUE",
|
|
1317
|
+
* // timeZone: "STRING_VALUE",
|
|
1318
|
+
* // company: "STRING_VALUE",
|
|
1319
|
+
* // bot: true || false,
|
|
1320
|
+
* // pbxDomain: "STRING_VALUE",
|
|
1321
|
+
* // pbxPort: "STRING_VALUE",
|
|
1322
|
+
* // pbxExtension: "STRING_VALUE",
|
|
1323
|
+
* // pbxSerial: "STRING_VALUE",
|
|
1324
|
+
* // pbxUserId: "STRING_VALUE",
|
|
1325
|
+
* // createdAt: "STRING_VALUE",
|
|
1326
|
+
* // updatedAt: "STRING_VALUE",
|
|
1327
|
+
* // },
|
|
1328
|
+
* // ],
|
|
1329
|
+
* // agentsCount: Number("int"), // required
|
|
1330
|
+
* // customers: [ // required
|
|
1331
|
+
* // {
|
|
1332
|
+
* // id: "STRING_VALUE", // required
|
|
1333
|
+
* // name: "STRING_VALUE",
|
|
1334
|
+
* // email: "STRING_VALUE",
|
|
1335
|
+
* // phone: "STRING_VALUE",
|
|
1336
|
+
* // picture: "STRING_VALUE",
|
|
1337
|
+
* // locale: "STRING_VALUE",
|
|
1338
|
+
* // timeZone: "STRING_VALUE",
|
|
1339
|
+
* // company: "STRING_VALUE",
|
|
1340
|
+
* // bot: true || false,
|
|
1341
|
+
* // pbxDomain: "STRING_VALUE",
|
|
1342
|
+
* // pbxPort: "STRING_VALUE",
|
|
1343
|
+
* // pbxExtension: "STRING_VALUE",
|
|
1344
|
+
* // pbxSerial: "STRING_VALUE",
|
|
1345
|
+
* // pbxUserId: "STRING_VALUE",
|
|
1346
|
+
* // createdAt: "STRING_VALUE",
|
|
1347
|
+
* // updatedAt: "STRING_VALUE",
|
|
1348
|
+
* // },
|
|
1349
|
+
* // ],
|
|
1350
|
+
* // customersCount: Number("int"), // required
|
|
1351
|
+
* // tags: [
|
|
1352
|
+
* // "sms" || "telephony",
|
|
1353
|
+
* // ],
|
|
1354
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND", // required
|
|
1355
|
+
* // status: "WAITFIRSTREPLY" || "WAITREPLYFROMGUEST" || "WAITREPLYFROMAGENT" || "COMPLETED" || "MISSED", // required
|
|
1356
|
+
* // },
|
|
1357
|
+
* // },
|
|
1358
|
+
* // WebhookChatLiveCompletedEvent: { // WebhookChatLiveCompletedEvent
|
|
1359
|
+
* // id: "STRING_VALUE", // required
|
|
1360
|
+
* // pbx: "STRING_VALUE",
|
|
1361
|
+
* // company: "STRING_VALUE",
|
|
1362
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1363
|
+
* // time: Number("long"), // required
|
|
1364
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1365
|
+
* // data: {
|
|
1366
|
+
* // id: "STRING_VALUE", // required
|
|
1367
|
+
* // time: Number("long"), // required
|
|
1368
|
+
* // company: "STRING_VALUE", // required
|
|
1369
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1370
|
+
* // },
|
|
1371
|
+
* // },
|
|
1372
|
+
* // WebhookChatLiveInterruptedEvent: { // WebhookChatLiveInterruptedEvent
|
|
1373
|
+
* // id: "STRING_VALUE", // required
|
|
1374
|
+
* // pbx: "STRING_VALUE",
|
|
1375
|
+
* // company: "STRING_VALUE",
|
|
1376
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1377
|
+
* // time: Number("long"), // required
|
|
1378
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1379
|
+
* // data: {
|
|
1380
|
+
* // id: "STRING_VALUE", // required
|
|
1381
|
+
* // time: Number("long"), // required
|
|
1382
|
+
* // company: "STRING_VALUE", // required
|
|
1383
|
+
* // event: "chat" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
|
|
1384
|
+
* // },
|
|
1385
|
+
* // },
|
|
1386
|
+
* // WebhookChatManagerMissedEvent: { // WebhookChatManagerMissedEvent
|
|
1387
|
+
* // id: "STRING_VALUE", // required
|
|
1388
|
+
* // pbx: "STRING_VALUE",
|
|
1389
|
+
* // company: "STRING_VALUE",
|
|
1390
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1391
|
+
* // time: Number("long"), // required
|
|
1392
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1393
|
+
* // data: {
|
|
1394
|
+
* // id: "STRING_VALUE", // required
|
|
1395
|
+
* // time: Number("long"), // required
|
|
1396
|
+
* // company: "STRING_VALUE", // required
|
|
1397
|
+
* // event: "STRING_VALUE", // required
|
|
1398
|
+
* // },
|
|
1399
|
+
* // },
|
|
1400
|
+
* // WebhookChatCompletedEvent: { // WebhookChatCompletedEvent
|
|
1401
|
+
* // id: "STRING_VALUE", // required
|
|
1402
|
+
* // pbx: "STRING_VALUE",
|
|
1403
|
+
* // company: "STRING_VALUE",
|
|
1404
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1405
|
+
* // time: Number("long"), // required
|
|
1406
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1407
|
+
* // data: {
|
|
1408
|
+
* // id: "STRING_VALUE", // required
|
|
1409
|
+
* // time: Number("long"), // required
|
|
1410
|
+
* // company: "STRING_VALUE", // required
|
|
1411
|
+
* // type: "STRING_VALUE", // required
|
|
1412
|
+
* // duration: Number("long"),
|
|
1413
|
+
* // subject: "STRING_VALUE",
|
|
1414
|
+
* // direction: "INTERNAL" || "INBOUND" || "OUTBOUND",
|
|
1415
|
+
* // service: "STRING_VALUE",
|
|
1416
|
+
* // serviceTitle: "STRING_VALUE",
|
|
1417
|
+
* // tags: [
|
|
1418
|
+
* // "sms" || "telephony",
|
|
1419
|
+
* // ],
|
|
1420
|
+
* // status: "WAITFIRSTREPLY" || "WAITREPLYFROMGUEST" || "WAITREPLYFROMAGENT" || "COMPLETED" || "MISSED",
|
|
1421
|
+
* // participants: [
|
|
1422
|
+
* // {
|
|
1423
|
+
* // id: "STRING_VALUE", // required
|
|
1424
|
+
* // info: "<ChatParticipant>", // required
|
|
1425
|
+
* // },
|
|
1426
|
+
* // ],
|
|
1427
|
+
* // },
|
|
1428
|
+
* // },
|
|
1429
|
+
* // WebhookOutdatedCallStartEvent: { // WebhookOutdatedCallStartEvent
|
|
1430
|
+
* // id: "STRING_VALUE", // required
|
|
1431
|
+
* // pbx: "STRING_VALUE",
|
|
1432
|
+
* // company: "STRING_VALUE",
|
|
1433
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1434
|
+
* // time: Number("long"), // required
|
|
1435
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1436
|
+
* // data: { // WebhookOutdatedCallEventData
|
|
1437
|
+
* // status: "STRING_VALUE",
|
|
1438
|
+
* // caller: { // WebhookOutdatedCallParticipant
|
|
1439
|
+
* // type: "STRING_VALUE", // required
|
|
1440
|
+
* // phone: "STRING_VALUE",
|
|
1441
|
+
* // name: "STRING_VALUE",
|
|
1442
|
+
* // company: "STRING_VALUE",
|
|
1443
|
+
* // email: "STRING_VALUE",
|
|
1444
|
+
* // userId: "STRING_VALUE",
|
|
1445
|
+
* // userExtension: "STRING_VALUE",
|
|
1446
|
+
* // userDepartment: "STRING_VALUE",
|
|
1447
|
+
* // groupId: "STRING_VALUE",
|
|
1448
|
+
* // groupName: "STRING_VALUE",
|
|
1449
|
+
* // userAgent: "STRING_VALUE",
|
|
1450
|
+
* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
|
|
1451
|
+
* // role: "STRING_VALUE", // required
|
|
1452
|
+
* // license: "STRING_VALUE",
|
|
1453
|
+
* // },
|
|
1454
|
+
* // callee: {
|
|
1455
|
+
* // type: "STRING_VALUE", // required
|
|
1456
|
+
* // phone: "STRING_VALUE",
|
|
1457
|
+
* // name: "STRING_VALUE",
|
|
1458
|
+
* // company: "STRING_VALUE",
|
|
1459
|
+
* // email: "STRING_VALUE",
|
|
1460
|
+
* // userId: "STRING_VALUE",
|
|
1461
|
+
* // userExtension: "STRING_VALUE",
|
|
1462
|
+
* // userDepartment: "STRING_VALUE",
|
|
1463
|
+
* // groupId: "STRING_VALUE",
|
|
1464
|
+
* // groupName: "STRING_VALUE",
|
|
1465
|
+
* // userAgent: "STRING_VALUE",
|
|
1466
|
+
* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
|
|
1467
|
+
* // role: "STRING_VALUE", // required
|
|
1468
|
+
* // license: "STRING_VALUE",
|
|
1469
|
+
* // },
|
|
1470
|
+
* // service: "STRING_VALUE",
|
|
1471
|
+
* // destination: "STRING_VALUE",
|
|
1472
|
+
* // trunkName: "STRING_VALUE",
|
|
1473
|
+
* // queueId: "STRING_VALUE",
|
|
1474
|
+
* // queueName: "STRING_VALUE",
|
|
1475
|
+
* // tags: "<CallFlowTags>", // required
|
|
1476
|
+
* // flags: "<CallFlowFlags>", // required
|
|
1477
|
+
* // endCause: "STRING_VALUE",
|
|
1478
|
+
* // endCauseStr: "STRING_VALUE",
|
|
1479
|
+
* // endBy: "STRING_VALUE",
|
|
1480
|
+
* // },
|
|
1481
|
+
* // },
|
|
1482
|
+
* // WebhookOutdatedCallUpdateEvent: { // WebhookOutdatedCallUpdateEvent
|
|
1483
|
+
* // id: "STRING_VALUE", // required
|
|
1484
|
+
* // pbx: "STRING_VALUE",
|
|
1485
|
+
* // company: "STRING_VALUE",
|
|
1486
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1487
|
+
* // time: Number("long"), // required
|
|
1488
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1489
|
+
* // data: {
|
|
1490
|
+
* // status: "STRING_VALUE",
|
|
1491
|
+
* // caller: {
|
|
1492
|
+
* // type: "STRING_VALUE", // required
|
|
1493
|
+
* // phone: "STRING_VALUE",
|
|
1494
|
+
* // name: "STRING_VALUE",
|
|
1495
|
+
* // company: "STRING_VALUE",
|
|
1496
|
+
* // email: "STRING_VALUE",
|
|
1497
|
+
* // userId: "STRING_VALUE",
|
|
1498
|
+
* // userExtension: "STRING_VALUE",
|
|
1499
|
+
* // userDepartment: "STRING_VALUE",
|
|
1500
|
+
* // groupId: "STRING_VALUE",
|
|
1501
|
+
* // groupName: "STRING_VALUE",
|
|
1502
|
+
* // userAgent: "STRING_VALUE",
|
|
1503
|
+
* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
|
|
1504
|
+
* // role: "STRING_VALUE", // required
|
|
1505
|
+
* // license: "STRING_VALUE",
|
|
1506
|
+
* // },
|
|
1507
|
+
* // callee: {
|
|
1508
|
+
* // type: "STRING_VALUE", // required
|
|
1509
|
+
* // phone: "STRING_VALUE",
|
|
1510
|
+
* // name: "STRING_VALUE",
|
|
1511
|
+
* // company: "STRING_VALUE",
|
|
1512
|
+
* // email: "STRING_VALUE",
|
|
1513
|
+
* // userId: "STRING_VALUE",
|
|
1514
|
+
* // userExtension: "STRING_VALUE",
|
|
1515
|
+
* // userDepartment: "STRING_VALUE",
|
|
1516
|
+
* // groupId: "STRING_VALUE",
|
|
1517
|
+
* // groupName: "STRING_VALUE",
|
|
1518
|
+
* // userAgent: "STRING_VALUE",
|
|
1519
|
+
* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
|
|
1520
|
+
* // role: "STRING_VALUE", // required
|
|
1521
|
+
* // license: "STRING_VALUE",
|
|
1522
|
+
* // },
|
|
1523
|
+
* // service: "STRING_VALUE",
|
|
1524
|
+
* // destination: "STRING_VALUE",
|
|
1525
|
+
* // trunkName: "STRING_VALUE",
|
|
1526
|
+
* // queueId: "STRING_VALUE",
|
|
1527
|
+
* // queueName: "STRING_VALUE",
|
|
1528
|
+
* // tags: "<CallFlowTags>", // required
|
|
1529
|
+
* // flags: "<CallFlowFlags>", // required
|
|
1530
|
+
* // endCause: "STRING_VALUE",
|
|
1531
|
+
* // endCauseStr: "STRING_VALUE",
|
|
1532
|
+
* // endBy: "STRING_VALUE",
|
|
1533
|
+
* // },
|
|
1534
|
+
* // },
|
|
1535
|
+
* // WebhookOutdatedCallEndEvent: { // WebhookOutdatedCallEndEvent
|
|
1536
|
+
* // id: "STRING_VALUE", // required
|
|
1537
|
+
* // pbx: "STRING_VALUE",
|
|
1538
|
+
* // company: "STRING_VALUE",
|
|
1539
|
+
* // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:manager:missed" || "chat:completed" || "call:start" || "call:update" || "call:end", // required
|
|
1540
|
+
* // time: Number("long"), // required
|
|
1541
|
+
* // integrationId: "STRING_VALUE", // required
|
|
1542
|
+
* // data: {
|
|
1543
|
+
* // status: "STRING_VALUE",
|
|
1544
|
+
* // caller: {
|
|
1545
|
+
* // type: "STRING_VALUE", // required
|
|
1546
|
+
* // phone: "STRING_VALUE",
|
|
1547
|
+
* // name: "STRING_VALUE",
|
|
1548
|
+
* // company: "STRING_VALUE",
|
|
1549
|
+
* // email: "STRING_VALUE",
|
|
1550
|
+
* // userId: "STRING_VALUE",
|
|
1551
|
+
* // userExtension: "STRING_VALUE",
|
|
1552
|
+
* // userDepartment: "STRING_VALUE",
|
|
1553
|
+
* // groupId: "STRING_VALUE",
|
|
1554
|
+
* // groupName: "STRING_VALUE",
|
|
1555
|
+
* // userAgent: "STRING_VALUE",
|
|
1556
|
+
* // userDevice: "COLLABORATION_WEB" || "COLLABORATION_IOS" || "COLLABORATION_ANDROID" || "XBEES_WEB" || "XBEES_IOS" || "XBEES_ANDROID" || "WILDIX_PHONE" || "WILDIX_DEVICE" || "UNKNOWN",
|
|
1557
|
+
* // role: "STRING_VALUE", // required
|
|
1558
|
+
* // license: "STRING_VALUE",
|
|
1559
|
+
* // },
|
|
1560
|
+
* // callee: "<WebhookOutdatedCallParticipant>",
|
|
1561
|
+
* // service: "STRING_VALUE",
|
|
1562
|
+
* // destination: "STRING_VALUE",
|
|
1563
|
+
* // trunkName: "STRING_VALUE",
|
|
1564
|
+
* // queueId: "STRING_VALUE",
|
|
1565
|
+
* // queueName: "STRING_VALUE",
|
|
1566
|
+
* // tags: "<CallFlowTags>", // required
|
|
1567
|
+
* // flags: "<CallFlowFlags>", // required
|
|
1568
|
+
* // endCause: "STRING_VALUE",
|
|
1569
|
+
* // endCauseStr: "STRING_VALUE",
|
|
1570
|
+
* // endBy: "STRING_VALUE",
|
|
1571
|
+
* // },
|
|
1572
|
+
* // },
|
|
1573
|
+
* // CallEventType: "CallAnalyticsLiveProgressEvent" || "CallAnalyticsLiveCompleteEvent" || "CallAnalyticsLiveInterruptedEvent" || "CallAnalyticsLiveTranscriptionEvent" || "CallAnalyticsRecordEvent" || "CallAnalyticsTranscriptionRecordEvent" || "CallAnalyticsCostRecordEvent",
|
|
1574
|
+
* // ConferenceEventType: "ConferenceAnalyticsLiveProgressEvent" || "ConferenceAnalyticsLiveCompleteEvent" || "ConferenceAnalyticsLiveInterruptedEvent" || "ConferenceAnalyticsLiveTranscriptionEvent" || "ConferenceAnalyticsLiveJoinEvent" || "ConferenceAnalyticsLiveLeaveEvent" || "ConferenceAnalyticsRecordEvent" || "ConferenceAnalyticsTranscriptionRecordEvent",
|
|
1575
|
+
* // ChatEventType: "ChatAnalyticsLiveCompleteEvent" || "ChatAnalyticsLiveInterruptedEvent" || "ChatAnalyticsLiveMissedEvent" || "ChatAnalyticsLiveProgressEvent" || "ChatAnalyticsManagerMissedEvent" || "ChatAnalyticsRecordEvent",
|
|
1576
|
+
* // PresenceEventType: "PresenceAnalyticsStatusEvent" || "PresenceAnalyticsConferenceEvent" || "PresenceAnalyticsTelephonyEvent",
|
|
1577
|
+
* // };
|
|
1578
|
+
*
|
|
1579
|
+
* ```
|
|
1580
|
+
*
|
|
1581
|
+
* @param DescribeEventCommandInput - {@link DescribeEventCommandInput}
|
|
1582
|
+
* @returns {@link DescribeEventCommandOutput}
|
|
1583
|
+
* @see {@link DescribeEventCommandInput} for command's `input` shape.
|
|
1584
|
+
* @see {@link DescribeEventCommandOutput} for command's `response` shape.
|
|
1585
|
+
* @see {@link ConversationsClientResolvedConfig | config} for ConversationsClient's `config` shape.
|
|
1586
|
+
*
|
|
1587
|
+
* @throws {@link ValidationException} (client fault)
|
|
1588
|
+
*
|
|
1589
|
+
* @throws {@link ForbiddenException} (client fault)
|
|
1590
|
+
*
|
|
1591
|
+
* @throws {@link ConversationsServiceException}
|
|
1592
|
+
* <p>Base exception class for all service exceptions from Conversations service.</p>
|
|
1593
|
+
*
|
|
1594
|
+
*/
|
|
1595
|
+
export declare class DescribeEventCommand extends DescribeEventCommand_base {
|
|
1596
|
+
}
|