@wildix/wda-stream-client 1.1.60 → 1.1.62

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (33) hide show
  1. package/dist-cjs/WdaStream.js +6 -0
  2. package/dist-cjs/commands/GetOngoingCallAnnotationsCommand.js +21 -0
  3. package/dist-cjs/commands/GetOngoingChatAnnotationsCommand.js +21 -0
  4. package/dist-cjs/commands/GetOngoingConferenceAnnotationsCommand.js +21 -0
  5. package/dist-cjs/commands/index.js +3 -0
  6. package/dist-cjs/models/models_0.js +70 -25
  7. package/dist-cjs/models/models_1.js +7 -1
  8. package/dist-cjs/protocols/Aws_restJson1.js +396 -2
  9. package/dist-es/WdaStream.js +6 -0
  10. package/dist-es/commands/GetOngoingCallAnnotationsCommand.js +17 -0
  11. package/dist-es/commands/GetOngoingChatAnnotationsCommand.js +17 -0
  12. package/dist-es/commands/GetOngoingConferenceAnnotationsCommand.js +17 -0
  13. package/dist-es/commands/index.js +3 -0
  14. package/dist-es/models/models_0.js +68 -23
  15. package/dist-es/models/models_1.js +6 -0
  16. package/dist-es/protocols/Aws_restJson1.js +391 -3
  17. package/dist-types/WdaStream.d.ts +21 -0
  18. package/dist-types/WdaStreamClient.d.ts +5 -2
  19. package/dist-types/commands/ConsumeEventCommand.d.ts +125 -29
  20. package/dist-types/commands/DescribeEventCommand.d.ts +462 -99
  21. package/dist-types/commands/GetOngoingCallAnnotationsCommand.d.ts +287 -0
  22. package/dist-types/commands/GetOngoingCallCommand.d.ts +1 -0
  23. package/dist-types/commands/GetOngoingCallTranscriptionCommand.d.ts +2 -2
  24. package/dist-types/commands/GetOngoingChatAnnotationsCommand.d.ts +190 -0
  25. package/dist-types/commands/GetOngoingConferenceAnnotationsCommand.d.ts +134 -0
  26. package/dist-types/commands/GetOngoingConferenceCommand.d.ts +2 -1
  27. package/dist-types/commands/GetOngoingConferenceTranscriptionCommand.d.ts +3 -2
  28. package/dist-types/commands/QueryConversationsCommand.d.ts +6 -3
  29. package/dist-types/commands/index.d.ts +3 -0
  30. package/dist-types/models/models_0.d.ts +729 -377
  31. package/dist-types/models/models_1.d.ts +387 -1
  32. package/dist-types/protocols/Aws_restJson1.d.ts +27 -0
  33. package/package.json +1 -1
@@ -118,6 +118,170 @@ export interface WhatsAppStatusEventData {
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  channel?: string | undefined;
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  parts?: number | undefined;
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  }
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+ /**
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+ * Tool result captured for an annotation. Runtime services enforce serialized payload size limits.
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+ * @public
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+ */
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+ export interface AnnotationResultValue {
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+ value: __DocumentType;
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+ }
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+ /**
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+ * Capability variable values captured for an annotation. Runtime services enforce serialized payload size limits.
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+ * @public
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+ */
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+ export interface AnnotationVariablesValue {
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+ value: __DocumentType;
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+ }
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+ /**
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+ * @public
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+ */
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+ export type AnnotationPayload = AnnotationPayload.ResultMember | AnnotationPayload.TagMember | AnnotationPayload.TextMember | AnnotationPayload.VariablesMember | AnnotationPayload.$UnknownMember;
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+ /**
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+ * @public
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+ */
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+ export declare namespace AnnotationPayload {
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+ interface TagMember {
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+ tag: string;
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+ text?: never;
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+ variables?: never;
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+ result?: never;
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+ $unknown?: never;
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+ }
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+ interface TextMember {
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+ tag?: never;
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+ text: string;
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+ variables?: never;
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+ result?: never;
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+ $unknown?: never;
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+ }
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+ /**
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+ * Capability variable values captured for an annotation. Runtime services enforce serialized payload size limits.
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+ * @public
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+ */
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+ interface VariablesMember {
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+ tag?: never;
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+ text?: never;
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+ variables: AnnotationVariablesValue;
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+ result?: never;
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+ $unknown?: never;
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+ }
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+ /**
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+ * Tool result captured for an annotation. Runtime services enforce serialized payload size limits.
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+ * @public
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+ */
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+ interface ResultMember {
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+ tag?: never;
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+ text?: never;
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+ variables?: never;
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+ result: AnnotationResultValue;
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+ $unknown?: never;
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+ }
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+ /**
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+ * @public
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+ */
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+ interface $UnknownMember {
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+ tag?: never;
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+ text?: never;
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+ variables?: never;
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+ result?: never;
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+ $unknown: [string, any];
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+ }
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+ interface Visitor<T> {
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+ tag: (value: string) => T;
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+ text: (value: string) => T;
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+ variables: (value: AnnotationVariablesValue) => T;
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+ result: (value: AnnotationResultValue) => T;
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+ _: (name: string, value: any) => T;
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+ }
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+ const visit: <T>(value: AnnotationPayload, visitor: Visitor<T>) => T;
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+ }
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+ /**
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+ * @public
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+ * @enum
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+ */
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+ export declare const AnnotationSourceType: {
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+ readonly CHATBOT: "chatbot";
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+ readonly SYSTEM: "system";
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+ readonly USER: "user";
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+ readonly VOICEBOT: "voicebot";
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+ };
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+ /**
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+ * @public
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+ */
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+ export type AnnotationSourceType = typeof AnnotationSourceType[keyof typeof AnnotationSourceType];
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+ /**
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+ * Producer of an annotation. Generic identifiers allow callers to attach context such as tool id/name, user id/name, etc., without constraining the source type to a fixed shape.
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+ * @public
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+ */
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+ export interface AnnotationSource {
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+ type: AnnotationSourceType;
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+ /**
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+ * Stable identifier of the producer (e.g. tool id, user id).
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+ * @public
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+ */
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+ id?: string | undefined;
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+ /**
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+ * Human-readable name of the producer (e.g. tool name, user display name).
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+ * @public
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+ */
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+ name?: string | undefined;
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+ }
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+ /**
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+ * @public
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+ */
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+ export interface Annotation {
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+ id: string;
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+ time: number;
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+ payload: AnnotationPayload;
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+ /**
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+ * Producer of an annotation. Generic identifiers allow callers to attach context such as tool id/name, user id/name, etc., without constraining the source type to a fixed shape.
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+ * @public
239
+ */
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+ source: AnnotationSource;
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+ }
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+ /**
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+ * @public
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+ * @enum
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+ */
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+ export declare const License: {
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+ readonly UC: "uc";
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+ readonly XBEES: "x-bees";
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+ };
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+ /**
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+ * @public
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+ */
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+ export type License = typeof License[keyof typeof License];
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+ /**
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+ * @public
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+ * @enum
257
+ */
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+ export declare const RecordType: {
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+ readonly CALL: "call";
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+ readonly CALL_ANNOTATIONS: "call_annotations";
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+ readonly CALL_TRANSCRIPTION: "call_transcription";
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+ readonly CHAT: "chat";
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+ readonly CHAT_ANNOTATIONS: "chat_annotations";
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+ readonly CHAT_TRANSCRIPTION: "chat_transcription";
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+ readonly CONFERENCE: "conference";
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+ readonly CONFERENCE_ANNOTATIONS: "conference_annotations";
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+ readonly CONFERENCE_TRANSCRIPTION: "conference_transcription";
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+ };
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+ /**
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+ * @public
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+ */
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+ export type RecordType = typeof RecordType[keyof typeof RecordType];
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+ /**
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+ * @public
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+ * @enum
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+ */
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+ export declare const AnnotationsStatus: {
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+ readonly AVAILABLE: "AVAILABLE";
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+ readonly UNAVAILABLE: "UNAVAILABLE";
280
+ };
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+ /**
282
+ * @public
283
+ */
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+ export type AnnotationsStatus = typeof AnnotationsStatus[keyof typeof AnnotationsStatus];
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  /**
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  * @public
123
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  */
@@ -351,18 +515,6 @@ export interface CallParticipant {
351
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  */
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  location?: string | undefined;
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  }
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- /**
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- * @public
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- * @enum
357
- */
358
- export declare const License: {
359
- readonly UC: "uc";
360
- readonly XBEES: "x-bees";
361
- };
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- /**
363
- * @public
364
- */
365
- export type License = typeof License[keyof typeof License];
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  /**
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  * @public
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  */
@@ -383,22 +535,6 @@ export declare const CallFlowTranscriptionStatus: {
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  * @public
384
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  */
385
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  export type CallFlowTranscriptionStatus = typeof CallFlowTranscriptionStatus[keyof typeof CallFlowTranscriptionStatus];
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- /**
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- * @public
388
- * @enum
389
- */
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- export declare const RecordType: {
391
- readonly CALL: "call";
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- readonly CALL_TRANSCRIPTION: "call_transcription";
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- readonly CHAT: "chat";
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- readonly CHAT_TRANSCRIPTION: "chat_transcription";
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- readonly CONFERENCE: "conference";
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- readonly CONFERENCE_TRANSCRIPTION: "conference_transcription";
397
- };
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- /**
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- * @public
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- */
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- export type RecordType = typeof RecordType[keyof typeof RecordType];
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  /**
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  * @public
404
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  */
@@ -481,6 +617,7 @@ export interface CallRecord {
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  transcriptionStatus?: CallFlowTranscriptionStatus | undefined;
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  transcriptionLanguage?: string | undefined;
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  transcriptionSeconds?: number | undefined;
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+ annotationsStatus?: AnnotationsStatus | undefined;
484
621
  /**
485
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  * Consider to use `attachments` instead.
486
623
  *
@@ -559,11 +696,6 @@ export interface CallTranscriptionChunk {
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  * @public
560
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  */
561
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  sentiment?: TranscriptionSentiment | undefined;
562
- /**
563
- * Tristate gate populated upstream from caller/callee user-level licenses. `true` = at least one participant is on a whitelisted tier (currently `business` or `premium`). `false` = both participants are known and neither is whitelisted. Absent or null means upstream had no license info — downstream should fall through and compute sentiment (fail-open) to preserve the pre-feature behaviour.
564
- * @public
565
- */
566
- shouldComputeSentiment?: boolean | undefined;
567
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  }
568
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  /**
569
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  * @public
@@ -856,6 +988,7 @@ export interface ChatRecord {
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  channel: Channel;
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  status?: ChatStatus | undefined;
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  participants: (ChatParticipant)[];
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+ annotationsStatus?: AnnotationsStatus | undefined;
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  type: RecordType;
860
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  }
861
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  /**
@@ -1268,6 +1401,7 @@ export interface ConferenceRecord {
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  transcriptionStatus: ConferenceTranscriptionStatus;
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  transcriptionLanguage?: string | undefined;
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  transcriptionSeconds?: number | undefined;
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+ annotationsStatus?: AnnotationsStatus | undefined;
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  type: RecordType;
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  }
1273
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  /**
@@ -1390,6 +1524,7 @@ export interface CallAgentsStartOrEndConsumeEventData {
1390
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  export declare const CallConsumeEventType: {
1391
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  readonly CALL_AGENTS_CANCEL: "CALL.AGENTS_CANCEL";
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  readonly CALL_AGENTS_START: "CALL.AGENTS_START";
1527
+ readonly CALL_ANNOTATE: "CALL.ANNOTATE";
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  readonly CALL_ATTACHMENT: "CALL.ATTACHMENT";
1394
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  readonly CALL_END: "CALL.END";
1395
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  readonly CALL_LIVE: "CALL.LIVE";
@@ -1429,31 +1564,25 @@ export interface CallAgentsStartConsumeEvent {
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  type: CallConsumeEventType;
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  data: CallAgentsStartOrEndConsumeEventData;
1431
1566
  }
1432
- /**
1433
- * @public
1434
- */
1435
- export interface CallTranscription {
1436
- flowIndex: number;
1437
- flowStartTime: number;
1438
- callStartTime: number;
1439
- chunks: Record<string, CallTranscriptionChunk>;
1440
- }
1441
1567
  /**
1442
1568
  * @public
1443
1569
  * @enum
1444
1570
  */
1445
1571
  export declare const LiveEventType: {
1446
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  readonly CALL: "call";
1573
+ readonly CALL_ANNOTATION: "call_annotation";
1447
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  readonly CALL_COMPLETE: "call_complete";
1448
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  readonly CALL_INTERRUPTED: "call_interrupted";
1449
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  readonly CALL_TRANSCRIPTION: "call_transcription";
1450
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  readonly CHAT: "chat";
1578
+ readonly CHAT_ANNOTATION: "chat_annotation";
1451
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  readonly CHAT_COMPLETE: "chat_complete";
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1580
  readonly CHAT_COST: "call_cost";
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  readonly CHAT_INTERRUPTED: "chat_interrupted";
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  readonly CHAT_MISSED: "chat_missed";
1455
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  readonly CHAT_TRANSCRIPTION: "chat_transcription";
1456
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  readonly CONFERENCE: "conference";
1585
+ readonly CONFERENCE_ANNOTATION: "conference_annotation";
1457
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  readonly CONFERENCE_COMPLETE: "conference_complete";
1458
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  readonly CONFERENCE_INTERRUPTED: "conference_interrupted";
1459
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  readonly CONFERENCE_JOIN: "conference_join";
@@ -1470,6 +1599,30 @@ export declare const LiveEventType: {
1470
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  * @public
1471
1600
  */
1472
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  export type LiveEventType = typeof LiveEventType[keyof typeof LiveEventType];
1602
+ /**
1603
+ * @public
1604
+ */
1605
+ export interface CallAnalyticsAnnotationsRecordEvent {
1606
+ id: string;
1607
+ pbx: string;
1608
+ time: number;
1609
+ company: string;
1610
+ licenses: (License)[];
1611
+ flowIndex: number;
1612
+ flowStartTime: number;
1613
+ callStartTime: number;
1614
+ annotations: (Annotation)[];
1615
+ type: LiveEventType;
1616
+ }
1617
+ /**
1618
+ * @public
1619
+ */
1620
+ export interface CallTranscription {
1621
+ flowIndex: number;
1622
+ flowStartTime: number;
1623
+ callStartTime: number;
1624
+ chunks: Record<string, CallTranscriptionChunk>;
1625
+ }
1473
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  /**
1474
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  * @public
1475
1628
  */
@@ -1484,6 +1637,21 @@ export interface CallAnalyticsCostRecordEvent {
1484
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  flowIndex: number;
1485
1638
  cost: number;
1486
1639
  }
1640
+ /**
1641
+ * @public
1642
+ */
1643
+ export interface CallAnalyticsLiveAnnotationEvent {
1644
+ id: string;
1645
+ pbx: string;
1646
+ time: number;
1647
+ company: string;
1648
+ licenses: (License)[];
1649
+ event: LiveEventType;
1650
+ flowIndex: number;
1651
+ flowStartTime: number;
1652
+ callStartTime: number;
1653
+ annotation: Annotation;
1654
+ }
1487
1655
  /**
1488
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  * @public
1489
1657
  */
@@ -1624,6 +1792,7 @@ export interface CallAnalyticsLiveProgressEventFlow {
1624
1792
  transcriptionStatus?: CallFlowTranscriptionStatus | undefined;
1625
1793
  transcriptionLanguage?: string | undefined;
1626
1794
  transcriptionSeconds?: number | undefined;
1795
+ annotationsStatus?: AnnotationsStatus | undefined;
1627
1796
  /**
1628
1797
  * Consider to use `attachments` instead.
1629
1798
  *
@@ -1787,6 +1956,7 @@ export interface CallAnalyticsRecordEventFlow {
1787
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  transcriptionStatus?: CallFlowTranscriptionStatus | undefined;
1788
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  transcriptionLanguage?: string | undefined;
1789
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  transcriptionSeconds?: number | undefined;
1959
+ annotationsStatus?: AnnotationsStatus | undefined;
1790
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  /**
1791
1961
  * Consider to use `attachments` instead.
1792
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  *
@@ -1845,6 +2015,24 @@ export interface CallAnalyticsTranscriptionRecordEvent {
1845
2015
  type: LiveEventType;
1846
2016
  complete: boolean;
1847
2017
  }
2018
+ /**
2019
+ * @public
2020
+ */
2021
+ export interface CallAnnotateConsumeEventData {
2022
+ flowIndex: number;
2023
+ annotation: Annotation;
2024
+ }
2025
+ /**
2026
+ * @public
2027
+ */
2028
+ export interface CallAnnotateConsumeEvent {
2029
+ id: string;
2030
+ time: number;
2031
+ pbx: string;
2032
+ company: string;
2033
+ type: CallConsumeEventType;
2034
+ data: CallAnnotateConsumeEventData;
2035
+ }
1848
2036
  /**
1849
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  * @public
1850
2038
  * @enum
@@ -1924,7 +2112,9 @@ export interface CallEndConsumeEvent {
1924
2112
  * @enum
1925
2113
  */
1926
2114
  export declare const CallEventType: {
2115
+ readonly ANNOTATIONS_RECORD_EVENT: "CallAnalyticsAnnotationsRecordEvent";
1927
2116
  readonly COST_RECORD_EVENT: "CallAnalyticsCostRecordEvent";
2117
+ readonly LIVE_ANNOTATION_EVENT: "CallAnalyticsLiveAnnotationEvent";
1928
2118
  readonly LIVE_COMPLETE_EVENT: "CallAnalyticsLiveCompleteEvent";
1929
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  readonly LIVE_INTERRUPTED_EVENT: "CallAnalyticsLiveInterruptedEvent";
1930
2120
  readonly LIVE_PROGRESS_EVENT: "CallAnalyticsLiveProgressEvent";
@@ -2222,6 +2412,44 @@ export interface CallUpdateConsumeEvent {
2222
2412
  type: CallConsumeEventType;
2223
2413
  data: CallUpdateConsumeEventData;
2224
2414
  }
2415
+ /**
2416
+ * @public
2417
+ */
2418
+ export interface ChatAnalyticsAnnotationsRecordEvent {
2419
+ /**
2420
+ * A unique chat channel identifier, distinguish each chat channel across different types.
2421
+ * @public
2422
+ */
2423
+ id?: string | undefined;
2424
+ /**
2425
+ * A unique identifier that distinguishes each chat session within a channel.
2426
+ * @public
2427
+ */
2428
+ chatId?: string | undefined;
2429
+ time: number;
2430
+ company: string;
2431
+ annotations: (Annotation)[];
2432
+ type: LiveEventType;
2433
+ }
2434
+ /**
2435
+ * @public
2436
+ */
2437
+ export interface ChatAnalyticsLiveAnnotationEvent {
2438
+ /**
2439
+ * A unique chat channel identifier, distinguish each chat channel across different types.
2440
+ * @public
2441
+ */
2442
+ id?: string | undefined;
2443
+ /**
2444
+ * A unique identifier that distinguishes each chat session within a channel.
2445
+ * @public
2446
+ */
2447
+ chatId?: string | undefined;
2448
+ time: number;
2449
+ company: string;
2450
+ event: LiveEventType;
2451
+ annotation: Annotation;
2452
+ }
2225
2453
  /**
2226
2454
  * @public
2227
2455
  */
@@ -2289,6 +2517,7 @@ export interface ChatAnalyticsLiveProgressEvent {
2289
2517
  tags?: (ChatTag)[] | undefined;
2290
2518
  direction: ChatDirection;
2291
2519
  status: ChatStatus;
2520
+ annotationsStatus?: AnnotationsStatus | undefined;
2292
2521
  }
2293
2522
  /**
2294
2523
  * @public
@@ -2356,6 +2585,7 @@ export interface ChatAnalyticsRecordEvent {
2356
2585
  channel: Channel;
2357
2586
  status?: ChatStatus | undefined;
2358
2587
  participants: (ChatParticipant)[];
2588
+ annotationsStatus?: AnnotationsStatus | undefined;
2359
2589
  type: string;
2360
2590
  }
2361
2591
  /**
@@ -2388,25 +2618,16 @@ export interface ChatAnalyticsTranscriptionRecordEvent {
2388
2618
  /**
2389
2619
  * @public
2390
2620
  */
2391
- export interface ChatConsumeEventParticipants {
2392
- /**
2393
- * A list of Agents available in the Chat, up to 8 items, sorted by name.
2394
- * @public
2395
- */
2396
- agents: (User)[];
2397
- agentsCount: number;
2398
- /**
2399
- * A list of Customers available in the Chat, up to 8 items, sorted by name.
2400
- * @public
2401
- */
2402
- customers: (User)[];
2403
- customersCount: number;
2621
+ export interface ChatAnnotateConsumeEventData {
2622
+ chatId: string;
2623
+ annotation: Annotation;
2404
2624
  }
2405
2625
  /**
2406
2626
  * @public
2407
2627
  * @enum
2408
2628
  */
2409
2629
  export declare const ChatConsumeEventType: {
2630
+ readonly CHAT_ANNOTATE: "CHAT.ANNOTATE";
2410
2631
  readonly CHAT_MESSAGE: "CHAT.MESSAGE";
2411
2632
  readonly CHAT_NEW: "CHAT.NEW";
2412
2633
  readonly CHAT_UPDATE: "CHAT.UPDATE";
@@ -2417,17 +2638,45 @@ export declare const ChatConsumeEventType: {
2417
2638
  export type ChatConsumeEventType = typeof ChatConsumeEventType[keyof typeof ChatConsumeEventType];
2418
2639
  /**
2419
2640
  * @public
2420
- * @enum
2421
2641
  */
2422
- export declare const ChatEventType: {
2423
- readonly LIVE_COMPLETE_EVENT: "ChatAnalyticsLiveCompleteEvent";
2424
- readonly LIVE_INTERRUPTED_EVENT: "ChatAnalyticsLiveInterruptedEvent";
2425
- readonly LIVE_PROGRESS_EVENT: "ChatAnalyticsLiveProgressEvent";
2426
- readonly LIVE_TRANSCRIPTION_EVENT: "ChatAnalyticsLiveTranscriptionEvent";
2427
- readonly MANAGER_MISSED_EVENT: "ChatAnalyticsManagerMissedEvent";
2428
- readonly RECORD_EVENT: "ChatAnalyticsRecordEvent";
2429
- readonly TRANSCRIPTION_RECORD_EVENT: "ChatAnalyticsTranscriptionRecordEvent";
2430
- };
2642
+ export interface ChatAnnotateConsumeEvent {
2643
+ type: ChatConsumeEventType;
2644
+ company: string;
2645
+ time: number;
2646
+ data: ChatAnnotateConsumeEventData;
2647
+ }
2648
+ /**
2649
+ * @public
2650
+ */
2651
+ export interface ChatConsumeEventParticipants {
2652
+ /**
2653
+ * A list of Agents available in the Chat, up to 8 items, sorted by name.
2654
+ * @public
2655
+ */
2656
+ agents: (User)[];
2657
+ agentsCount: number;
2658
+ /**
2659
+ * A list of Customers available in the Chat, up to 8 items, sorted by name.
2660
+ * @public
2661
+ */
2662
+ customers: (User)[];
2663
+ customersCount: number;
2664
+ }
2665
+ /**
2666
+ * @public
2667
+ * @enum
2668
+ */
2669
+ export declare const ChatEventType: {
2670
+ readonly ANNOTATIONS_RECORD_EVENT: "ChatAnalyticsAnnotationsRecordEvent";
2671
+ readonly LIVE_ANNOTATION_EVENT: "ChatAnalyticsLiveAnnotationEvent";
2672
+ readonly LIVE_COMPLETE_EVENT: "ChatAnalyticsLiveCompleteEvent";
2673
+ readonly LIVE_INTERRUPTED_EVENT: "ChatAnalyticsLiveInterruptedEvent";
2674
+ readonly LIVE_PROGRESS_EVENT: "ChatAnalyticsLiveProgressEvent";
2675
+ readonly LIVE_TRANSCRIPTION_EVENT: "ChatAnalyticsLiveTranscriptionEvent";
2676
+ readonly MANAGER_MISSED_EVENT: "ChatAnalyticsManagerMissedEvent";
2677
+ readonly RECORD_EVENT: "ChatAnalyticsRecordEvent";
2678
+ readonly TRANSCRIPTION_RECORD_EVENT: "ChatAnalyticsTranscriptionRecordEvent";
2679
+ };
2431
2680
  /**
2432
2681
  * @public
2433
2682
  */
@@ -2512,6 +2761,26 @@ export interface ChatUpdateConsumeEvent {
2512
2761
  time: number;
2513
2762
  data: ChatUpdateConsumeEventData;
2514
2763
  }
2764
+ /**
2765
+ * @public
2766
+ */
2767
+ export interface ConferenceAnalyticsAnnotationsRecordEvent {
2768
+ id: string;
2769
+ time: number;
2770
+ company: string;
2771
+ annotations: (Annotation)[];
2772
+ type: LiveEventType;
2773
+ }
2774
+ /**
2775
+ * @public
2776
+ */
2777
+ export interface ConferenceAnalyticsLiveAnnotationEvent {
2778
+ id: string;
2779
+ time: number;
2780
+ company: string;
2781
+ event: LiveEventType;
2782
+ annotation: Annotation;
2783
+ }
2515
2784
  /**
2516
2785
  * @public
2517
2786
  */
@@ -2565,6 +2834,7 @@ export interface ConferenceAnalyticsLiveProgressEvent {
2565
2834
  participants: (ConferenceParticipant)[];
2566
2835
  transcriptionStatus?: ConferenceTranscriptionStatus | undefined;
2567
2836
  transcriptionLanguage?: string | undefined;
2837
+ annotationsStatus?: AnnotationsStatus | undefined;
2568
2838
  /**
2569
2839
  * List of unique group IDs from all participants involved in the conversation
2570
2840
  * @public
@@ -2605,6 +2875,7 @@ export interface ConferenceAnalyticsRecordEvent {
2605
2875
  transcriptionStatus: ConferenceTranscriptionStatus;
2606
2876
  transcriptionLanguage?: string | undefined;
2607
2877
  transcriptionSeconds?: number | undefined;
2878
+ annotationsStatus?: AnnotationsStatus | undefined;
2608
2879
  type: LiveEventType;
2609
2880
  transcriptions?: string | undefined;
2610
2881
  }
@@ -2630,22 +2901,17 @@ export interface ConferenceAnalyticsTranscriptionRecordEvent {
2630
2901
  }
2631
2902
  /**
2632
2903
  * @public
2633
- * @enum
2634
2904
  */
2635
- export declare const ConferenceConsumeDirection: {
2636
- readonly INBOUND: "inbound";
2637
- readonly INTERNAL: "internal";
2638
- readonly OUTBOUND: "outbound";
2639
- };
2640
- /**
2641
- * @public
2642
- */
2643
- export type ConferenceConsumeDirection = typeof ConferenceConsumeDirection[keyof typeof ConferenceConsumeDirection];
2905
+ export interface ConferenceAnnotateConsumeEventData {
2906
+ company?: string | undefined;
2907
+ annotation: Annotation;
2908
+ }
2644
2909
  /**
2645
2910
  * @public
2646
2911
  * @enum
2647
2912
  */
2648
2913
  export declare const ConferenceConsumeEventType: {
2914
+ readonly CONFERENCE_ANNOTATE: "CONFERENCE.ANNOTATE";
2649
2915
  readonly CONFERENCE_END: "CONFERENCE.END";
2650
2916
  readonly CONFERENCE_JOIN: "CONFERENCE.JOIN";
2651
2917
  readonly CONFERENCE_KEEP_ALIVE: "CONFERENCE.KEEP_ALIVE";
@@ -2661,6 +2927,29 @@ export declare const ConferenceConsumeEventType: {
2661
2927
  * @public
2662
2928
  */
2663
2929
  export type ConferenceConsumeEventType = typeof ConferenceConsumeEventType[keyof typeof ConferenceConsumeEventType];
2930
+ /**
2931
+ * @public
2932
+ */
2933
+ export interface ConferenceAnnotateConsumeEvent {
2934
+ room: string;
2935
+ session: string;
2936
+ time: number;
2937
+ type: ConferenceConsumeEventType;
2938
+ data: ConferenceAnnotateConsumeEventData;
2939
+ }
2940
+ /**
2941
+ * @public
2942
+ * @enum
2943
+ */
2944
+ export declare const ConferenceConsumeDirection: {
2945
+ readonly INBOUND: "inbound";
2946
+ readonly INTERNAL: "internal";
2947
+ readonly OUTBOUND: "outbound";
2948
+ };
2949
+ /**
2950
+ * @public
2951
+ */
2952
+ export type ConferenceConsumeDirection = typeof ConferenceConsumeDirection[keyof typeof ConferenceConsumeDirection];
2664
2953
  /**
2665
2954
  * @public
2666
2955
  */
@@ -2675,6 +2964,8 @@ export interface ConferenceEndConsumeEvent {
2675
2964
  * @enum
2676
2965
  */
2677
2966
  export declare const ConferenceEventType: {
2967
+ readonly ANNOTATIONS_RECORD_EVENT: "ConferenceAnalyticsAnnotationsRecordEvent";
2968
+ readonly LIVE_ANNOTATION_EVENT: "ConferenceAnalyticsLiveAnnotationEvent";
2678
2969
  readonly LIVE_COMPLETE_EVENT: "ConferenceAnalyticsLiveCompleteEvent";
2679
2970
  readonly LIVE_INTERRUPTED_EVENT: "ConferenceAnalyticsLiveInterruptedEvent";
2680
2971
  readonly LIVE_JOIN_EVENT: "ConferenceAnalyticsLiveJoinEvent";
@@ -3043,6 +3334,13 @@ export declare const ServiceCallAction: {
3043
3334
  * @public
3044
3335
  */
3045
3336
  export type ServiceCallAction = typeof ServiceCallAction[keyof typeof ServiceCallAction];
3337
+ /**
3338
+ * @public
3339
+ */
3340
+ export interface ServiceCustomer {
3341
+ phone: string;
3342
+ name?: string | undefined;
3343
+ }
3046
3344
  /**
3047
3345
  * Base service call structure.
3048
3346
  * @public
@@ -3076,6 +3374,7 @@ export interface ServiceCallConsumeEventData {
3076
3374
  flowId?: number | undefined;
3077
3375
  startTime?: number | undefined;
3078
3376
  direction?: CallDirection | undefined;
3377
+ customer?: ServiceCustomer | undefined;
3079
3378
  }
3080
3379
  /**
3081
3380
  * @public
@@ -3189,7 +3488,7 @@ export interface ServiceConsumeEventData {
3189
3488
  * The display name of the service.
3190
3489
  * @public
3191
3490
  */
3192
- name: string;
3491
+ name?: string | undefined;
3193
3492
  /**
3194
3493
  * Call distribution strategy inside the service (e.g., 'ringall', 'linear', 'rrmemory')
3195
3494
  * @public
@@ -3414,7 +3713,7 @@ export interface WhatsAppStatusConsumeEvent {
3414
3713
  /**
3415
3714
  * @public
3416
3715
  */
3417
- export type ConsumeEventInputEvent = ConsumeEventInputEvent.CallAgentsCancelMember | ConsumeEventInputEvent.CallAgentsStartMember | ConsumeEventInputEvent.CallAttachmentMember | ConsumeEventInputEvent.CallEndMember | ConsumeEventInputEvent.CallLiveMember | ConsumeEventInputEvent.CallPostTranscriptionMember | ConsumeEventInputEvent.CallRecordPauseMember | ConsumeEventInputEvent.CallRecordStartMember | ConsumeEventInputEvent.CallRecordStopMember | ConsumeEventInputEvent.CallRecordUnpauseMember | ConsumeEventInputEvent.CallSplitMember | ConsumeEventInputEvent.CallStartMember | ConsumeEventInputEvent.CallTranscriptionMember | ConsumeEventInputEvent.CallUpdateMember | ConsumeEventInputEvent.ChatMessageMember | ConsumeEventInputEvent.ChatNewMember | ConsumeEventInputEvent.ChatUpdateMember | ConsumeEventInputEvent.ConferenceEndMember | ConsumeEventInputEvent.ConferenceJoinMember | ConsumeEventInputEvent.ConferenceKeepAliveMember | ConsumeEventInputEvent.ConferenceLeaveMember | ConsumeEventInputEvent.ConferenceRecordStartMember | ConsumeEventInputEvent.ConferenceRecordStopMember | ConsumeEventInputEvent.ConferenceStartMember | ConsumeEventInputEvent.ConferenceStatsMember | ConsumeEventInputEvent.ConferenceTimeFramesMember | ConsumeEventInputEvent.ConferenceTranscriptionMember | ConsumeEventInputEvent.PresenceMember | ConsumeEventInputEvent.PresenceTelephonyMember | ConsumeEventInputEvent.ServiceAgentJoinMember | ConsumeEventInputEvent.ServiceAgentLeaveMember | ConsumeEventInputEvent.ServiceAgentUpdateMember | ConsumeEventInputEvent.ServiceCallEndMember | ConsumeEventInputEvent.ServiceCallInitMember | ConsumeEventInputEvent.ServiceCallUpdateMember | ConsumeEventInputEvent.ServiceEndMember | ConsumeEventInputEvent.ServiceInitMember | ConsumeEventInputEvent.ServiceUpdateMember | ConsumeEventInputEvent.SmsInboundMember | ConsumeEventInputEvent.SmsStatusMember | ConsumeEventInputEvent.UsageSttMember | ConsumeEventInputEvent.WhatsappInboundMember | ConsumeEventInputEvent.WhatsappStatusMember | ConsumeEventInputEvent.$UnknownMember;
3716
+ export type ConsumeEventInputEvent = ConsumeEventInputEvent.CallAgentsCancelMember | ConsumeEventInputEvent.CallAgentsStartMember | ConsumeEventInputEvent.CallAnnotateMember | ConsumeEventInputEvent.CallAttachmentMember | ConsumeEventInputEvent.CallEndMember | ConsumeEventInputEvent.CallLiveMember | ConsumeEventInputEvent.CallPostTranscriptionMember | ConsumeEventInputEvent.CallRecordPauseMember | ConsumeEventInputEvent.CallRecordStartMember | ConsumeEventInputEvent.CallRecordStopMember | ConsumeEventInputEvent.CallRecordUnpauseMember | ConsumeEventInputEvent.CallSplitMember | ConsumeEventInputEvent.CallStartMember | ConsumeEventInputEvent.CallTranscriptionMember | ConsumeEventInputEvent.CallUpdateMember | ConsumeEventInputEvent.ChatAnnotateMember | ConsumeEventInputEvent.ChatMessageMember | ConsumeEventInputEvent.ChatNewMember | ConsumeEventInputEvent.ChatUpdateMember | ConsumeEventInputEvent.ConferenceAnnotateMember | ConsumeEventInputEvent.ConferenceEndMember | ConsumeEventInputEvent.ConferenceJoinMember | ConsumeEventInputEvent.ConferenceKeepAliveMember | ConsumeEventInputEvent.ConferenceLeaveMember | ConsumeEventInputEvent.ConferenceRecordStartMember | ConsumeEventInputEvent.ConferenceRecordStopMember | ConsumeEventInputEvent.ConferenceStartMember | ConsumeEventInputEvent.ConferenceStatsMember | ConsumeEventInputEvent.ConferenceTimeFramesMember | ConsumeEventInputEvent.ConferenceTranscriptionMember | ConsumeEventInputEvent.PresenceMember | ConsumeEventInputEvent.PresenceTelephonyMember | ConsumeEventInputEvent.ServiceAgentJoinMember | ConsumeEventInputEvent.ServiceAgentLeaveMember | ConsumeEventInputEvent.ServiceAgentUpdateMember | ConsumeEventInputEvent.ServiceCallEndMember | ConsumeEventInputEvent.ServiceCallInitMember | ConsumeEventInputEvent.ServiceCallUpdateMember | ConsumeEventInputEvent.ServiceEndMember | ConsumeEventInputEvent.ServiceInitMember | ConsumeEventInputEvent.ServiceUpdateMember | ConsumeEventInputEvent.SmsInboundMember | ConsumeEventInputEvent.SmsStatusMember | ConsumeEventInputEvent.UsageSttMember | ConsumeEventInputEvent.WhatsappInboundMember | ConsumeEventInputEvent.WhatsappStatusMember | ConsumeEventInputEvent.$UnknownMember;
3418
3717
  /**
3419
3718
  * @public
3420
3719
  */
@@ -3423,6 +3722,7 @@ export declare namespace ConsumeEventInputEvent {
3423
3722
  callStart: CallStartConsumeEvent;
3424
3723
  callUpdate?: never;
3425
3724
  callSplit?: never;
3725
+ callAnnotate?: never;
3426
3726
  callLive?: never;
3427
3727
  callAgentsStart?: never;
3428
3728
  callAgentsCancel?: never;
@@ -3437,6 +3737,7 @@ export declare namespace ConsumeEventInputEvent {
3437
3737
  conferenceTimeFrames?: never;
3438
3738
  conferenceStart?: never;
3439
3739
  conferenceJoin?: never;
3740
+ conferenceAnnotate?: never;
3440
3741
  conferenceRecordStart?: never;
3441
3742
  conferenceTranscription?: never;
3442
3743
  conferenceLeave?: never;
@@ -3447,6 +3748,7 @@ export declare namespace ConsumeEventInputEvent {
3447
3748
  chatMessage?: never;
3448
3749
  chatNew?: never;
3449
3750
  chatUpdate?: never;
3751
+ chatAnnotate?: never;
3450
3752
  smsInbound?: never;
3451
3753
  smsStatus?: never;
3452
3754
  whatsappInbound?: never;
@@ -3469,6 +3771,7 @@ export declare namespace ConsumeEventInputEvent {
3469
3771
  callStart?: never;
3470
3772
  callUpdate: CallUpdateConsumeEvent;
3471
3773
  callSplit?: never;
3774
+ callAnnotate?: never;
3472
3775
  callLive?: never;
3473
3776
  callAgentsStart?: never;
3474
3777
  callAgentsCancel?: never;
@@ -3483,6 +3786,7 @@ export declare namespace ConsumeEventInputEvent {
3483
3786
  conferenceTimeFrames?: never;
3484
3787
  conferenceStart?: never;
3485
3788
  conferenceJoin?: never;
3789
+ conferenceAnnotate?: never;
3486
3790
  conferenceRecordStart?: never;
3487
3791
  conferenceTranscription?: never;
3488
3792
  conferenceLeave?: never;
@@ -3493,6 +3797,7 @@ export declare namespace ConsumeEventInputEvent {
3493
3797
  chatMessage?: never;
3494
3798
  chatNew?: never;
3495
3799
  chatUpdate?: never;
3800
+ chatAnnotate?: never;
3496
3801
  smsInbound?: never;
3497
3802
  smsStatus?: never;
3498
3803
  whatsappInbound?: never;
@@ -3515,6 +3820,7 @@ export declare namespace ConsumeEventInputEvent {
3515
3820
  callStart?: never;
3516
3821
  callUpdate?: never;
3517
3822
  callSplit: CallSplitConsumeEvent;
3823
+ callAnnotate?: never;
3518
3824
  callLive?: never;
3519
3825
  callAgentsStart?: never;
3520
3826
  callAgentsCancel?: never;
@@ -3529,6 +3835,7 @@ export declare namespace ConsumeEventInputEvent {
3529
3835
  conferenceTimeFrames?: never;
3530
3836
  conferenceStart?: never;
3531
3837
  conferenceJoin?: never;
3838
+ conferenceAnnotate?: never;
3532
3839
  conferenceRecordStart?: never;
3533
3840
  conferenceTranscription?: never;
3534
3841
  conferenceLeave?: never;
@@ -3539,6 +3846,56 @@ export declare namespace ConsumeEventInputEvent {
3539
3846
  chatMessage?: never;
3540
3847
  chatNew?: never;
3541
3848
  chatUpdate?: never;
3849
+ chatAnnotate?: never;
3850
+ smsInbound?: never;
3851
+ smsStatus?: never;
3852
+ whatsappInbound?: never;
3853
+ whatsappStatus?: never;
3854
+ presence?: never;
3855
+ presenceTelephony?: never;
3856
+ serviceInit?: never;
3857
+ serviceUpdate?: never;
3858
+ serviceEnd?: never;
3859
+ serviceCallInit?: never;
3860
+ serviceCallUpdate?: never;
3861
+ serviceCallEnd?: never;
3862
+ serviceAgentJoin?: never;
3863
+ serviceAgentUpdate?: never;
3864
+ serviceAgentLeave?: never;
3865
+ usageStt?: never;
3866
+ $unknown?: never;
3867
+ }
3868
+ interface CallAnnotateMember {
3869
+ callStart?: never;
3870
+ callUpdate?: never;
3871
+ callSplit?: never;
3872
+ callAnnotate: CallAnnotateConsumeEvent;
3873
+ callLive?: never;
3874
+ callAgentsStart?: never;
3875
+ callAgentsCancel?: never;
3876
+ callEnd?: never;
3877
+ callRecordStart?: never;
3878
+ callRecordStop?: never;
3879
+ callRecordPause?: never;
3880
+ callRecordUnpause?: never;
3881
+ callAttachment?: never;
3882
+ callTranscription?: never;
3883
+ callPostTranscription?: never;
3884
+ conferenceTimeFrames?: never;
3885
+ conferenceStart?: never;
3886
+ conferenceJoin?: never;
3887
+ conferenceAnnotate?: never;
3888
+ conferenceRecordStart?: never;
3889
+ conferenceTranscription?: never;
3890
+ conferenceLeave?: never;
3891
+ conferenceRecordStop?: never;
3892
+ conferenceKeepAlive?: never;
3893
+ conferenceEnd?: never;
3894
+ conferenceStats?: never;
3895
+ chatMessage?: never;
3896
+ chatNew?: never;
3897
+ chatUpdate?: never;
3898
+ chatAnnotate?: never;
3542
3899
  smsInbound?: never;
3543
3900
  smsStatus?: never;
3544
3901
  whatsappInbound?: never;
@@ -3561,6 +3918,7 @@ export declare namespace ConsumeEventInputEvent {
3561
3918
  callStart?: never;
3562
3919
  callUpdate?: never;
3563
3920
  callSplit?: never;
3921
+ callAnnotate?: never;
3564
3922
  callLive: CallLiveConsumeEvent;
3565
3923
  callAgentsStart?: never;
3566
3924
  callAgentsCancel?: never;
@@ -3575,6 +3933,7 @@ export declare namespace ConsumeEventInputEvent {
3575
3933
  conferenceTimeFrames?: never;
3576
3934
  conferenceStart?: never;
3577
3935
  conferenceJoin?: never;
3936
+ conferenceAnnotate?: never;
3578
3937
  conferenceRecordStart?: never;
3579
3938
  conferenceTranscription?: never;
3580
3939
  conferenceLeave?: never;
@@ -3585,6 +3944,7 @@ export declare namespace ConsumeEventInputEvent {
3585
3944
  chatMessage?: never;
3586
3945
  chatNew?: never;
3587
3946
  chatUpdate?: never;
3947
+ chatAnnotate?: never;
3588
3948
  smsInbound?: never;
3589
3949
  smsStatus?: never;
3590
3950
  whatsappInbound?: never;
@@ -3607,6 +3967,7 @@ export declare namespace ConsumeEventInputEvent {
3607
3967
  callStart?: never;
3608
3968
  callUpdate?: never;
3609
3969
  callSplit?: never;
3970
+ callAnnotate?: never;
3610
3971
  callLive?: never;
3611
3972
  callAgentsStart: CallAgentsStartConsumeEvent;
3612
3973
  callAgentsCancel?: never;
@@ -3621,6 +3982,7 @@ export declare namespace ConsumeEventInputEvent {
3621
3982
  conferenceTimeFrames?: never;
3622
3983
  conferenceStart?: never;
3623
3984
  conferenceJoin?: never;
3985
+ conferenceAnnotate?: never;
3624
3986
  conferenceRecordStart?: never;
3625
3987
  conferenceTranscription?: never;
3626
3988
  conferenceLeave?: never;
@@ -3631,6 +3993,7 @@ export declare namespace ConsumeEventInputEvent {
3631
3993
  chatMessage?: never;
3632
3994
  chatNew?: never;
3633
3995
  chatUpdate?: never;
3996
+ chatAnnotate?: never;
3634
3997
  smsInbound?: never;
3635
3998
  smsStatus?: never;
3636
3999
  whatsappInbound?: never;
@@ -3653,6 +4016,7 @@ export declare namespace ConsumeEventInputEvent {
3653
4016
  callStart?: never;
3654
4017
  callUpdate?: never;
3655
4018
  callSplit?: never;
4019
+ callAnnotate?: never;
3656
4020
  callLive?: never;
3657
4021
  callAgentsStart?: never;
3658
4022
  callAgentsCancel: CallAgentsCancelConsumeEvent;
@@ -3667,6 +4031,7 @@ export declare namespace ConsumeEventInputEvent {
3667
4031
  conferenceTimeFrames?: never;
3668
4032
  conferenceStart?: never;
3669
4033
  conferenceJoin?: never;
4034
+ conferenceAnnotate?: never;
3670
4035
  conferenceRecordStart?: never;
3671
4036
  conferenceTranscription?: never;
3672
4037
  conferenceLeave?: never;
@@ -3677,6 +4042,7 @@ export declare namespace ConsumeEventInputEvent {
3677
4042
  chatMessage?: never;
3678
4043
  chatNew?: never;
3679
4044
  chatUpdate?: never;
4045
+ chatAnnotate?: never;
3680
4046
  smsInbound?: never;
3681
4047
  smsStatus?: never;
3682
4048
  whatsappInbound?: never;
@@ -3699,6 +4065,7 @@ export declare namespace ConsumeEventInputEvent {
3699
4065
  callStart?: never;
3700
4066
  callUpdate?: never;
3701
4067
  callSplit?: never;
4068
+ callAnnotate?: never;
3702
4069
  callLive?: never;
3703
4070
  callAgentsStart?: never;
3704
4071
  callAgentsCancel?: never;
@@ -3713,6 +4080,7 @@ export declare namespace ConsumeEventInputEvent {
3713
4080
  conferenceTimeFrames?: never;
3714
4081
  conferenceStart?: never;
3715
4082
  conferenceJoin?: never;
4083
+ conferenceAnnotate?: never;
3716
4084
  conferenceRecordStart?: never;
3717
4085
  conferenceTranscription?: never;
3718
4086
  conferenceLeave?: never;
@@ -3723,6 +4091,7 @@ export declare namespace ConsumeEventInputEvent {
3723
4091
  chatMessage?: never;
3724
4092
  chatNew?: never;
3725
4093
  chatUpdate?: never;
4094
+ chatAnnotate?: never;
3726
4095
  smsInbound?: never;
3727
4096
  smsStatus?: never;
3728
4097
  whatsappInbound?: never;
@@ -3745,6 +4114,7 @@ export declare namespace ConsumeEventInputEvent {
3745
4114
  callStart?: never;
3746
4115
  callUpdate?: never;
3747
4116
  callSplit?: never;
4117
+ callAnnotate?: never;
3748
4118
  callLive?: never;
3749
4119
  callAgentsStart?: never;
3750
4120
  callAgentsCancel?: never;
@@ -3759,6 +4129,7 @@ export declare namespace ConsumeEventInputEvent {
3759
4129
  conferenceTimeFrames?: never;
3760
4130
  conferenceStart?: never;
3761
4131
  conferenceJoin?: never;
4132
+ conferenceAnnotate?: never;
3762
4133
  conferenceRecordStart?: never;
3763
4134
  conferenceTranscription?: never;
3764
4135
  conferenceLeave?: never;
@@ -3769,6 +4140,7 @@ export declare namespace ConsumeEventInputEvent {
3769
4140
  chatMessage?: never;
3770
4141
  chatNew?: never;
3771
4142
  chatUpdate?: never;
4143
+ chatAnnotate?: never;
3772
4144
  smsInbound?: never;
3773
4145
  smsStatus?: never;
3774
4146
  whatsappInbound?: never;
@@ -3791,6 +4163,7 @@ export declare namespace ConsumeEventInputEvent {
3791
4163
  callStart?: never;
3792
4164
  callUpdate?: never;
3793
4165
  callSplit?: never;
4166
+ callAnnotate?: never;
3794
4167
  callLive?: never;
3795
4168
  callAgentsStart?: never;
3796
4169
  callAgentsCancel?: never;
@@ -3805,6 +4178,7 @@ export declare namespace ConsumeEventInputEvent {
3805
4178
  conferenceTimeFrames?: never;
3806
4179
  conferenceStart?: never;
3807
4180
  conferenceJoin?: never;
4181
+ conferenceAnnotate?: never;
3808
4182
  conferenceRecordStart?: never;
3809
4183
  conferenceTranscription?: never;
3810
4184
  conferenceLeave?: never;
@@ -3815,6 +4189,7 @@ export declare namespace ConsumeEventInputEvent {
3815
4189
  chatMessage?: never;
3816
4190
  chatNew?: never;
3817
4191
  chatUpdate?: never;
4192
+ chatAnnotate?: never;
3818
4193
  smsInbound?: never;
3819
4194
  smsStatus?: never;
3820
4195
  whatsappInbound?: never;
@@ -3837,6 +4212,7 @@ export declare namespace ConsumeEventInputEvent {
3837
4212
  callStart?: never;
3838
4213
  callUpdate?: never;
3839
4214
  callSplit?: never;
4215
+ callAnnotate?: never;
3840
4216
  callLive?: never;
3841
4217
  callAgentsStart?: never;
3842
4218
  callAgentsCancel?: never;
@@ -3851,6 +4227,7 @@ export declare namespace ConsumeEventInputEvent {
3851
4227
  conferenceTimeFrames?: never;
3852
4228
  conferenceStart?: never;
3853
4229
  conferenceJoin?: never;
4230
+ conferenceAnnotate?: never;
3854
4231
  conferenceRecordStart?: never;
3855
4232
  conferenceTranscription?: never;
3856
4233
  conferenceLeave?: never;
@@ -3861,6 +4238,7 @@ export declare namespace ConsumeEventInputEvent {
3861
4238
  chatMessage?: never;
3862
4239
  chatNew?: never;
3863
4240
  chatUpdate?: never;
4241
+ chatAnnotate?: never;
3864
4242
  smsInbound?: never;
3865
4243
  smsStatus?: never;
3866
4244
  whatsappInbound?: never;
@@ -3883,6 +4261,7 @@ export declare namespace ConsumeEventInputEvent {
3883
4261
  callStart?: never;
3884
4262
  callUpdate?: never;
3885
4263
  callSplit?: never;
4264
+ callAnnotate?: never;
3886
4265
  callLive?: never;
3887
4266
  callAgentsStart?: never;
3888
4267
  callAgentsCancel?: never;
@@ -3897,6 +4276,7 @@ export declare namespace ConsumeEventInputEvent {
3897
4276
  conferenceTimeFrames?: never;
3898
4277
  conferenceStart?: never;
3899
4278
  conferenceJoin?: never;
4279
+ conferenceAnnotate?: never;
3900
4280
  conferenceRecordStart?: never;
3901
4281
  conferenceTranscription?: never;
3902
4282
  conferenceLeave?: never;
@@ -3907,6 +4287,7 @@ export declare namespace ConsumeEventInputEvent {
3907
4287
  chatMessage?: never;
3908
4288
  chatNew?: never;
3909
4289
  chatUpdate?: never;
4290
+ chatAnnotate?: never;
3910
4291
  smsInbound?: never;
3911
4292
  smsStatus?: never;
3912
4293
  whatsappInbound?: never;
@@ -3929,6 +4310,7 @@ export declare namespace ConsumeEventInputEvent {
3929
4310
  callStart?: never;
3930
4311
  callUpdate?: never;
3931
4312
  callSplit?: never;
4313
+ callAnnotate?: never;
3932
4314
  callLive?: never;
3933
4315
  callAgentsStart?: never;
3934
4316
  callAgentsCancel?: never;
@@ -3943,6 +4325,7 @@ export declare namespace ConsumeEventInputEvent {
3943
4325
  conferenceTimeFrames?: never;
3944
4326
  conferenceStart?: never;
3945
4327
  conferenceJoin?: never;
4328
+ conferenceAnnotate?: never;
3946
4329
  conferenceRecordStart?: never;
3947
4330
  conferenceTranscription?: never;
3948
4331
  conferenceLeave?: never;
@@ -3953,6 +4336,7 @@ export declare namespace ConsumeEventInputEvent {
3953
4336
  chatMessage?: never;
3954
4337
  chatNew?: never;
3955
4338
  chatUpdate?: never;
4339
+ chatAnnotate?: never;
3956
4340
  smsInbound?: never;
3957
4341
  smsStatus?: never;
3958
4342
  whatsappInbound?: never;
@@ -3975,6 +4359,7 @@ export declare namespace ConsumeEventInputEvent {
3975
4359
  callStart?: never;
3976
4360
  callUpdate?: never;
3977
4361
  callSplit?: never;
4362
+ callAnnotate?: never;
3978
4363
  callLive?: never;
3979
4364
  callAgentsStart?: never;
3980
4365
  callAgentsCancel?: never;
@@ -3989,6 +4374,7 @@ export declare namespace ConsumeEventInputEvent {
3989
4374
  conferenceTimeFrames?: never;
3990
4375
  conferenceStart?: never;
3991
4376
  conferenceJoin?: never;
4377
+ conferenceAnnotate?: never;
3992
4378
  conferenceRecordStart?: never;
3993
4379
  conferenceTranscription?: never;
3994
4380
  conferenceLeave?: never;
@@ -3999,6 +4385,7 @@ export declare namespace ConsumeEventInputEvent {
3999
4385
  chatMessage?: never;
4000
4386
  chatNew?: never;
4001
4387
  chatUpdate?: never;
4388
+ chatAnnotate?: never;
4002
4389
  smsInbound?: never;
4003
4390
  smsStatus?: never;
4004
4391
  whatsappInbound?: never;
@@ -4025,6 +4412,7 @@ export declare namespace ConsumeEventInputEvent {
4025
4412
  callStart?: never;
4026
4413
  callUpdate?: never;
4027
4414
  callSplit?: never;
4415
+ callAnnotate?: never;
4028
4416
  callLive?: never;
4029
4417
  callAgentsStart?: never;
4030
4418
  callAgentsCancel?: never;
@@ -4039,6 +4427,7 @@ export declare namespace ConsumeEventInputEvent {
4039
4427
  conferenceTimeFrames?: never;
4040
4428
  conferenceStart?: never;
4041
4429
  conferenceJoin?: never;
4430
+ conferenceAnnotate?: never;
4042
4431
  conferenceRecordStart?: never;
4043
4432
  conferenceTranscription?: never;
4044
4433
  conferenceLeave?: never;
@@ -4049,6 +4438,7 @@ export declare namespace ConsumeEventInputEvent {
4049
4438
  chatMessage?: never;
4050
4439
  chatNew?: never;
4051
4440
  chatUpdate?: never;
4441
+ chatAnnotate?: never;
4052
4442
  smsInbound?: never;
4053
4443
  smsStatus?: never;
4054
4444
  whatsappInbound?: never;
@@ -4071,6 +4461,7 @@ export declare namespace ConsumeEventInputEvent {
4071
4461
  callStart?: never;
4072
4462
  callUpdate?: never;
4073
4463
  callSplit?: never;
4464
+ callAnnotate?: never;
4074
4465
  callLive?: never;
4075
4466
  callAgentsStart?: never;
4076
4467
  callAgentsCancel?: never;
@@ -4085,6 +4476,7 @@ export declare namespace ConsumeEventInputEvent {
4085
4476
  conferenceTimeFrames: ConferenceTimeFramesConsumeEvent;
4086
4477
  conferenceStart?: never;
4087
4478
  conferenceJoin?: never;
4479
+ conferenceAnnotate?: never;
4088
4480
  conferenceRecordStart?: never;
4089
4481
  conferenceTranscription?: never;
4090
4482
  conferenceLeave?: never;
@@ -4095,6 +4487,7 @@ export declare namespace ConsumeEventInputEvent {
4095
4487
  chatMessage?: never;
4096
4488
  chatNew?: never;
4097
4489
  chatUpdate?: never;
4490
+ chatAnnotate?: never;
4098
4491
  smsInbound?: never;
4099
4492
  smsStatus?: never;
4100
4493
  whatsappInbound?: never;
@@ -4117,6 +4510,7 @@ export declare namespace ConsumeEventInputEvent {
4117
4510
  callStart?: never;
4118
4511
  callUpdate?: never;
4119
4512
  callSplit?: never;
4513
+ callAnnotate?: never;
4120
4514
  callLive?: never;
4121
4515
  callAgentsStart?: never;
4122
4516
  callAgentsCancel?: never;
@@ -4131,6 +4525,7 @@ export declare namespace ConsumeEventInputEvent {
4131
4525
  conferenceTimeFrames?: never;
4132
4526
  conferenceStart: ConferenceStartConsumeEvent;
4133
4527
  conferenceJoin?: never;
4528
+ conferenceAnnotate?: never;
4134
4529
  conferenceRecordStart?: never;
4135
4530
  conferenceTranscription?: never;
4136
4531
  conferenceLeave?: never;
@@ -4141,6 +4536,7 @@ export declare namespace ConsumeEventInputEvent {
4141
4536
  chatMessage?: never;
4142
4537
  chatNew?: never;
4143
4538
  chatUpdate?: never;
4539
+ chatAnnotate?: never;
4144
4540
  smsInbound?: never;
4145
4541
  smsStatus?: never;
4146
4542
  whatsappInbound?: never;
@@ -4163,6 +4559,7 @@ export declare namespace ConsumeEventInputEvent {
4163
4559
  callStart?: never;
4164
4560
  callUpdate?: never;
4165
4561
  callSplit?: never;
4562
+ callAnnotate?: never;
4166
4563
  callLive?: never;
4167
4564
  callAgentsStart?: never;
4168
4565
  callAgentsCancel?: never;
@@ -4177,6 +4574,7 @@ export declare namespace ConsumeEventInputEvent {
4177
4574
  conferenceTimeFrames?: never;
4178
4575
  conferenceStart?: never;
4179
4576
  conferenceJoin: ConferenceJoinConsumeEvent;
4577
+ conferenceAnnotate?: never;
4180
4578
  conferenceRecordStart?: never;
4181
4579
  conferenceTranscription?: never;
4182
4580
  conferenceLeave?: never;
@@ -4187,6 +4585,56 @@ export declare namespace ConsumeEventInputEvent {
4187
4585
  chatMessage?: never;
4188
4586
  chatNew?: never;
4189
4587
  chatUpdate?: never;
4588
+ chatAnnotate?: never;
4589
+ smsInbound?: never;
4590
+ smsStatus?: never;
4591
+ whatsappInbound?: never;
4592
+ whatsappStatus?: never;
4593
+ presence?: never;
4594
+ presenceTelephony?: never;
4595
+ serviceInit?: never;
4596
+ serviceUpdate?: never;
4597
+ serviceEnd?: never;
4598
+ serviceCallInit?: never;
4599
+ serviceCallUpdate?: never;
4600
+ serviceCallEnd?: never;
4601
+ serviceAgentJoin?: never;
4602
+ serviceAgentUpdate?: never;
4603
+ serviceAgentLeave?: never;
4604
+ usageStt?: never;
4605
+ $unknown?: never;
4606
+ }
4607
+ interface ConferenceAnnotateMember {
4608
+ callStart?: never;
4609
+ callUpdate?: never;
4610
+ callSplit?: never;
4611
+ callAnnotate?: never;
4612
+ callLive?: never;
4613
+ callAgentsStart?: never;
4614
+ callAgentsCancel?: never;
4615
+ callEnd?: never;
4616
+ callRecordStart?: never;
4617
+ callRecordStop?: never;
4618
+ callRecordPause?: never;
4619
+ callRecordUnpause?: never;
4620
+ callAttachment?: never;
4621
+ callTranscription?: never;
4622
+ callPostTranscription?: never;
4623
+ conferenceTimeFrames?: never;
4624
+ conferenceStart?: never;
4625
+ conferenceJoin?: never;
4626
+ conferenceAnnotate: ConferenceAnnotateConsumeEvent;
4627
+ conferenceRecordStart?: never;
4628
+ conferenceTranscription?: never;
4629
+ conferenceLeave?: never;
4630
+ conferenceRecordStop?: never;
4631
+ conferenceKeepAlive?: never;
4632
+ conferenceEnd?: never;
4633
+ conferenceStats?: never;
4634
+ chatMessage?: never;
4635
+ chatNew?: never;
4636
+ chatUpdate?: never;
4637
+ chatAnnotate?: never;
4190
4638
  smsInbound?: never;
4191
4639
  smsStatus?: never;
4192
4640
  whatsappInbound?: never;
@@ -4209,6 +4657,7 @@ export declare namespace ConsumeEventInputEvent {
4209
4657
  callStart?: never;
4210
4658
  callUpdate?: never;
4211
4659
  callSplit?: never;
4660
+ callAnnotate?: never;
4212
4661
  callLive?: never;
4213
4662
  callAgentsStart?: never;
4214
4663
  callAgentsCancel?: never;
@@ -4223,6 +4672,7 @@ export declare namespace ConsumeEventInputEvent {
4223
4672
  conferenceTimeFrames?: never;
4224
4673
  conferenceStart?: never;
4225
4674
  conferenceJoin?: never;
4675
+ conferenceAnnotate?: never;
4226
4676
  conferenceRecordStart: ConferenceRecordStartConsumeEvent;
4227
4677
  conferenceTranscription?: never;
4228
4678
  conferenceLeave?: never;
@@ -4233,6 +4683,7 @@ export declare namespace ConsumeEventInputEvent {
4233
4683
  chatMessage?: never;
4234
4684
  chatNew?: never;
4235
4685
  chatUpdate?: never;
4686
+ chatAnnotate?: never;
4236
4687
  smsInbound?: never;
4237
4688
  smsStatus?: never;
4238
4689
  whatsappInbound?: never;
@@ -4255,6 +4706,7 @@ export declare namespace ConsumeEventInputEvent {
4255
4706
  callStart?: never;
4256
4707
  callUpdate?: never;
4257
4708
  callSplit?: never;
4709
+ callAnnotate?: never;
4258
4710
  callLive?: never;
4259
4711
  callAgentsStart?: never;
4260
4712
  callAgentsCancel?: never;
@@ -4269,6 +4721,7 @@ export declare namespace ConsumeEventInputEvent {
4269
4721
  conferenceTimeFrames?: never;
4270
4722
  conferenceStart?: never;
4271
4723
  conferenceJoin?: never;
4724
+ conferenceAnnotate?: never;
4272
4725
  conferenceRecordStart?: never;
4273
4726
  conferenceTranscription: ConferenceTranscriptionConsumeEvent;
4274
4727
  conferenceLeave?: never;
@@ -4279,6 +4732,7 @@ export declare namespace ConsumeEventInputEvent {
4279
4732
  chatMessage?: never;
4280
4733
  chatNew?: never;
4281
4734
  chatUpdate?: never;
4735
+ chatAnnotate?: never;
4282
4736
  smsInbound?: never;
4283
4737
  smsStatus?: never;
4284
4738
  whatsappInbound?: never;
@@ -4301,6 +4755,7 @@ export declare namespace ConsumeEventInputEvent {
4301
4755
  callStart?: never;
4302
4756
  callUpdate?: never;
4303
4757
  callSplit?: never;
4758
+ callAnnotate?: never;
4304
4759
  callLive?: never;
4305
4760
  callAgentsStart?: never;
4306
4761
  callAgentsCancel?: never;
@@ -4315,6 +4770,7 @@ export declare namespace ConsumeEventInputEvent {
4315
4770
  conferenceTimeFrames?: never;
4316
4771
  conferenceStart?: never;
4317
4772
  conferenceJoin?: never;
4773
+ conferenceAnnotate?: never;
4318
4774
  conferenceRecordStart?: never;
4319
4775
  conferenceTranscription?: never;
4320
4776
  conferenceLeave: ConferenceLeaveConsumeEvent;
@@ -4325,6 +4781,7 @@ export declare namespace ConsumeEventInputEvent {
4325
4781
  chatMessage?: never;
4326
4782
  chatNew?: never;
4327
4783
  chatUpdate?: never;
4784
+ chatAnnotate?: never;
4328
4785
  smsInbound?: never;
4329
4786
  smsStatus?: never;
4330
4787
  whatsappInbound?: never;
@@ -4347,6 +4804,7 @@ export declare namespace ConsumeEventInputEvent {
4347
4804
  callStart?: never;
4348
4805
  callUpdate?: never;
4349
4806
  callSplit?: never;
4807
+ callAnnotate?: never;
4350
4808
  callLive?: never;
4351
4809
  callAgentsStart?: never;
4352
4810
  callAgentsCancel?: never;
@@ -4361,6 +4819,7 @@ export declare namespace ConsumeEventInputEvent {
4361
4819
  conferenceTimeFrames?: never;
4362
4820
  conferenceStart?: never;
4363
4821
  conferenceJoin?: never;
4822
+ conferenceAnnotate?: never;
4364
4823
  conferenceRecordStart?: never;
4365
4824
  conferenceTranscription?: never;
4366
4825
  conferenceLeave?: never;
@@ -4371,6 +4830,7 @@ export declare namespace ConsumeEventInputEvent {
4371
4830
  chatMessage?: never;
4372
4831
  chatNew?: never;
4373
4832
  chatUpdate?: never;
4833
+ chatAnnotate?: never;
4374
4834
  smsInbound?: never;
4375
4835
  smsStatus?: never;
4376
4836
  whatsappInbound?: never;
@@ -4393,6 +4853,7 @@ export declare namespace ConsumeEventInputEvent {
4393
4853
  callStart?: never;
4394
4854
  callUpdate?: never;
4395
4855
  callSplit?: never;
4856
+ callAnnotate?: never;
4396
4857
  callLive?: never;
4397
4858
  callAgentsStart?: never;
4398
4859
  callAgentsCancel?: never;
@@ -4407,6 +4868,7 @@ export declare namespace ConsumeEventInputEvent {
4407
4868
  conferenceTimeFrames?: never;
4408
4869
  conferenceStart?: never;
4409
4870
  conferenceJoin?: never;
4871
+ conferenceAnnotate?: never;
4410
4872
  conferenceRecordStart?: never;
4411
4873
  conferenceTranscription?: never;
4412
4874
  conferenceLeave?: never;
@@ -4417,6 +4879,7 @@ export declare namespace ConsumeEventInputEvent {
4417
4879
  chatMessage?: never;
4418
4880
  chatNew?: never;
4419
4881
  chatUpdate?: never;
4882
+ chatAnnotate?: never;
4420
4883
  smsInbound?: never;
4421
4884
  smsStatus?: never;
4422
4885
  whatsappInbound?: never;
@@ -4439,6 +4902,7 @@ export declare namespace ConsumeEventInputEvent {
4439
4902
  callStart?: never;
4440
4903
  callUpdate?: never;
4441
4904
  callSplit?: never;
4905
+ callAnnotate?: never;
4442
4906
  callLive?: never;
4443
4907
  callAgentsStart?: never;
4444
4908
  callAgentsCancel?: never;
@@ -4453,6 +4917,7 @@ export declare namespace ConsumeEventInputEvent {
4453
4917
  conferenceTimeFrames?: never;
4454
4918
  conferenceStart?: never;
4455
4919
  conferenceJoin?: never;
4920
+ conferenceAnnotate?: never;
4456
4921
  conferenceRecordStart?: never;
4457
4922
  conferenceTranscription?: never;
4458
4923
  conferenceLeave?: never;
@@ -4463,6 +4928,7 @@ export declare namespace ConsumeEventInputEvent {
4463
4928
  chatMessage?: never;
4464
4929
  chatNew?: never;
4465
4930
  chatUpdate?: never;
4931
+ chatAnnotate?: never;
4466
4932
  smsInbound?: never;
4467
4933
  smsStatus?: never;
4468
4934
  whatsappInbound?: never;
@@ -4485,6 +4951,7 @@ export declare namespace ConsumeEventInputEvent {
4485
4951
  callStart?: never;
4486
4952
  callUpdate?: never;
4487
4953
  callSplit?: never;
4954
+ callAnnotate?: never;
4488
4955
  callLive?: never;
4489
4956
  callAgentsStart?: never;
4490
4957
  callAgentsCancel?: never;
@@ -4499,6 +4966,7 @@ export declare namespace ConsumeEventInputEvent {
4499
4966
  conferenceTimeFrames?: never;
4500
4967
  conferenceStart?: never;
4501
4968
  conferenceJoin?: never;
4969
+ conferenceAnnotate?: never;
4502
4970
  conferenceRecordStart?: never;
4503
4971
  conferenceTranscription?: never;
4504
4972
  conferenceLeave?: never;
@@ -4509,6 +4977,7 @@ export declare namespace ConsumeEventInputEvent {
4509
4977
  chatMessage?: never;
4510
4978
  chatNew?: never;
4511
4979
  chatUpdate?: never;
4980
+ chatAnnotate?: never;
4512
4981
  smsInbound?: never;
4513
4982
  smsStatus?: never;
4514
4983
  whatsappInbound?: never;
@@ -4531,6 +5000,7 @@ export declare namespace ConsumeEventInputEvent {
4531
5000
  callStart?: never;
4532
5001
  callUpdate?: never;
4533
5002
  callSplit?: never;
5003
+ callAnnotate?: never;
4534
5004
  callLive?: never;
4535
5005
  callAgentsStart?: never;
4536
5006
  callAgentsCancel?: never;
@@ -4545,6 +5015,7 @@ export declare namespace ConsumeEventInputEvent {
4545
5015
  conferenceTimeFrames?: never;
4546
5016
  conferenceStart?: never;
4547
5017
  conferenceJoin?: never;
5018
+ conferenceAnnotate?: never;
4548
5019
  conferenceRecordStart?: never;
4549
5020
  conferenceTranscription?: never;
4550
5021
  conferenceLeave?: never;
@@ -4555,6 +5026,7 @@ export declare namespace ConsumeEventInputEvent {
4555
5026
  chatMessage: ChatMessageConsumeEvent;
4556
5027
  chatNew?: never;
4557
5028
  chatUpdate?: never;
5029
+ chatAnnotate?: never;
4558
5030
  smsInbound?: never;
4559
5031
  smsStatus?: never;
4560
5032
  whatsappInbound?: never;
@@ -4577,6 +5049,7 @@ export declare namespace ConsumeEventInputEvent {
4577
5049
  callStart?: never;
4578
5050
  callUpdate?: never;
4579
5051
  callSplit?: never;
5052
+ callAnnotate?: never;
4580
5053
  callLive?: never;
4581
5054
  callAgentsStart?: never;
4582
5055
  callAgentsCancel?: never;
@@ -4591,6 +5064,7 @@ export declare namespace ConsumeEventInputEvent {
4591
5064
  conferenceTimeFrames?: never;
4592
5065
  conferenceStart?: never;
4593
5066
  conferenceJoin?: never;
5067
+ conferenceAnnotate?: never;
4594
5068
  conferenceRecordStart?: never;
4595
5069
  conferenceTranscription?: never;
4596
5070
  conferenceLeave?: never;
@@ -4601,6 +5075,7 @@ export declare namespace ConsumeEventInputEvent {
4601
5075
  chatMessage?: never;
4602
5076
  chatNew: ChatNewConsumeEvent;
4603
5077
  chatUpdate?: never;
5078
+ chatAnnotate?: never;
4604
5079
  smsInbound?: never;
4605
5080
  smsStatus?: never;
4606
5081
  whatsappInbound?: never;
@@ -4623,6 +5098,7 @@ export declare namespace ConsumeEventInputEvent {
4623
5098
  callStart?: never;
4624
5099
  callUpdate?: never;
4625
5100
  callSplit?: never;
5101
+ callAnnotate?: never;
4626
5102
  callLive?: never;
4627
5103
  callAgentsStart?: never;
4628
5104
  callAgentsCancel?: never;
@@ -4637,6 +5113,7 @@ export declare namespace ConsumeEventInputEvent {
4637
5113
  conferenceTimeFrames?: never;
4638
5114
  conferenceStart?: never;
4639
5115
  conferenceJoin?: never;
5116
+ conferenceAnnotate?: never;
4640
5117
  conferenceRecordStart?: never;
4641
5118
  conferenceTranscription?: never;
4642
5119
  conferenceLeave?: never;
@@ -4647,6 +5124,56 @@ export declare namespace ConsumeEventInputEvent {
4647
5124
  chatMessage?: never;
4648
5125
  chatNew?: never;
4649
5126
  chatUpdate: ChatUpdateConsumeEvent;
5127
+ chatAnnotate?: never;
5128
+ smsInbound?: never;
5129
+ smsStatus?: never;
5130
+ whatsappInbound?: never;
5131
+ whatsappStatus?: never;
5132
+ presence?: never;
5133
+ presenceTelephony?: never;
5134
+ serviceInit?: never;
5135
+ serviceUpdate?: never;
5136
+ serviceEnd?: never;
5137
+ serviceCallInit?: never;
5138
+ serviceCallUpdate?: never;
5139
+ serviceCallEnd?: never;
5140
+ serviceAgentJoin?: never;
5141
+ serviceAgentUpdate?: never;
5142
+ serviceAgentLeave?: never;
5143
+ usageStt?: never;
5144
+ $unknown?: never;
5145
+ }
5146
+ interface ChatAnnotateMember {
5147
+ callStart?: never;
5148
+ callUpdate?: never;
5149
+ callSplit?: never;
5150
+ callAnnotate?: never;
5151
+ callLive?: never;
5152
+ callAgentsStart?: never;
5153
+ callAgentsCancel?: never;
5154
+ callEnd?: never;
5155
+ callRecordStart?: never;
5156
+ callRecordStop?: never;
5157
+ callRecordPause?: never;
5158
+ callRecordUnpause?: never;
5159
+ callAttachment?: never;
5160
+ callTranscription?: never;
5161
+ callPostTranscription?: never;
5162
+ conferenceTimeFrames?: never;
5163
+ conferenceStart?: never;
5164
+ conferenceJoin?: never;
5165
+ conferenceAnnotate?: never;
5166
+ conferenceRecordStart?: never;
5167
+ conferenceTranscription?: never;
5168
+ conferenceLeave?: never;
5169
+ conferenceRecordStop?: never;
5170
+ conferenceKeepAlive?: never;
5171
+ conferenceEnd?: never;
5172
+ conferenceStats?: never;
5173
+ chatMessage?: never;
5174
+ chatNew?: never;
5175
+ chatUpdate?: never;
5176
+ chatAnnotate: ChatAnnotateConsumeEvent;
4650
5177
  smsInbound?: never;
4651
5178
  smsStatus?: never;
4652
5179
  whatsappInbound?: never;
@@ -4669,6 +5196,7 @@ export declare namespace ConsumeEventInputEvent {
4669
5196
  callStart?: never;
4670
5197
  callUpdate?: never;
4671
5198
  callSplit?: never;
5199
+ callAnnotate?: never;
4672
5200
  callLive?: never;
4673
5201
  callAgentsStart?: never;
4674
5202
  callAgentsCancel?: never;
@@ -4683,6 +5211,7 @@ export declare namespace ConsumeEventInputEvent {
4683
5211
  conferenceTimeFrames?: never;
4684
5212
  conferenceStart?: never;
4685
5213
  conferenceJoin?: never;
5214
+ conferenceAnnotate?: never;
4686
5215
  conferenceRecordStart?: never;
4687
5216
  conferenceTranscription?: never;
4688
5217
  conferenceLeave?: never;
@@ -4693,6 +5222,7 @@ export declare namespace ConsumeEventInputEvent {
4693
5222
  chatMessage?: never;
4694
5223
  chatNew?: never;
4695
5224
  chatUpdate?: never;
5225
+ chatAnnotate?: never;
4696
5226
  smsInbound: SmsInboundConsumeEvent;
4697
5227
  smsStatus?: never;
4698
5228
  whatsappInbound?: never;
@@ -4715,6 +5245,7 @@ export declare namespace ConsumeEventInputEvent {
4715
5245
  callStart?: never;
4716
5246
  callUpdate?: never;
4717
5247
  callSplit?: never;
5248
+ callAnnotate?: never;
4718
5249
  callLive?: never;
4719
5250
  callAgentsStart?: never;
4720
5251
  callAgentsCancel?: never;
@@ -4729,6 +5260,7 @@ export declare namespace ConsumeEventInputEvent {
4729
5260
  conferenceTimeFrames?: never;
4730
5261
  conferenceStart?: never;
4731
5262
  conferenceJoin?: never;
5263
+ conferenceAnnotate?: never;
4732
5264
  conferenceRecordStart?: never;
4733
5265
  conferenceTranscription?: never;
4734
5266
  conferenceLeave?: never;
@@ -4739,6 +5271,7 @@ export declare namespace ConsumeEventInputEvent {
4739
5271
  chatMessage?: never;
4740
5272
  chatNew?: never;
4741
5273
  chatUpdate?: never;
5274
+ chatAnnotate?: never;
4742
5275
  smsInbound?: never;
4743
5276
  smsStatus: SmsStatusConsumeEvent;
4744
5277
  whatsappInbound?: never;
@@ -4761,6 +5294,7 @@ export declare namespace ConsumeEventInputEvent {
4761
5294
  callStart?: never;
4762
5295
  callUpdate?: never;
4763
5296
  callSplit?: never;
5297
+ callAnnotate?: never;
4764
5298
  callLive?: never;
4765
5299
  callAgentsStart?: never;
4766
5300
  callAgentsCancel?: never;
@@ -4775,6 +5309,7 @@ export declare namespace ConsumeEventInputEvent {
4775
5309
  conferenceTimeFrames?: never;
4776
5310
  conferenceStart?: never;
4777
5311
  conferenceJoin?: never;
5312
+ conferenceAnnotate?: never;
4778
5313
  conferenceRecordStart?: never;
4779
5314
  conferenceTranscription?: never;
4780
5315
  conferenceLeave?: never;
@@ -4785,6 +5320,7 @@ export declare namespace ConsumeEventInputEvent {
4785
5320
  chatMessage?: never;
4786
5321
  chatNew?: never;
4787
5322
  chatUpdate?: never;
5323
+ chatAnnotate?: never;
4788
5324
  smsInbound?: never;
4789
5325
  smsStatus?: never;
4790
5326
  whatsappInbound: WhatsAppInboundConsumeEvent;
@@ -4807,6 +5343,7 @@ export declare namespace ConsumeEventInputEvent {
4807
5343
  callStart?: never;
4808
5344
  callUpdate?: never;
4809
5345
  callSplit?: never;
5346
+ callAnnotate?: never;
4810
5347
  callLive?: never;
4811
5348
  callAgentsStart?: never;
4812
5349
  callAgentsCancel?: never;
@@ -4821,6 +5358,7 @@ export declare namespace ConsumeEventInputEvent {
4821
5358
  conferenceTimeFrames?: never;
4822
5359
  conferenceStart?: never;
4823
5360
  conferenceJoin?: never;
5361
+ conferenceAnnotate?: never;
4824
5362
  conferenceRecordStart?: never;
4825
5363
  conferenceTranscription?: never;
4826
5364
  conferenceLeave?: never;
@@ -4831,6 +5369,7 @@ export declare namespace ConsumeEventInputEvent {
4831
5369
  chatMessage?: never;
4832
5370
  chatNew?: never;
4833
5371
  chatUpdate?: never;
5372
+ chatAnnotate?: never;
4834
5373
  smsInbound?: never;
4835
5374
  smsStatus?: never;
4836
5375
  whatsappInbound?: never;
@@ -4853,6 +5392,7 @@ export declare namespace ConsumeEventInputEvent {
4853
5392
  callStart?: never;
4854
5393
  callUpdate?: never;
4855
5394
  callSplit?: never;
5395
+ callAnnotate?: never;
4856
5396
  callLive?: never;
4857
5397
  callAgentsStart?: never;
4858
5398
  callAgentsCancel?: never;
@@ -4867,6 +5407,7 @@ export declare namespace ConsumeEventInputEvent {
4867
5407
  conferenceTimeFrames?: never;
4868
5408
  conferenceStart?: never;
4869
5409
  conferenceJoin?: never;
5410
+ conferenceAnnotate?: never;
4870
5411
  conferenceRecordStart?: never;
4871
5412
  conferenceTranscription?: never;
4872
5413
  conferenceLeave?: never;
@@ -4877,6 +5418,7 @@ export declare namespace ConsumeEventInputEvent {
4877
5418
  chatMessage?: never;
4878
5419
  chatNew?: never;
4879
5420
  chatUpdate?: never;
5421
+ chatAnnotate?: never;
4880
5422
  smsInbound?: never;
4881
5423
  smsStatus?: never;
4882
5424
  whatsappInbound?: never;
@@ -4899,6 +5441,7 @@ export declare namespace ConsumeEventInputEvent {
4899
5441
  callStart?: never;
4900
5442
  callUpdate?: never;
4901
5443
  callSplit?: never;
5444
+ callAnnotate?: never;
4902
5445
  callLive?: never;
4903
5446
  callAgentsStart?: never;
4904
5447
  callAgentsCancel?: never;
@@ -4913,6 +5456,7 @@ export declare namespace ConsumeEventInputEvent {
4913
5456
  conferenceTimeFrames?: never;
4914
5457
  conferenceStart?: never;
4915
5458
  conferenceJoin?: never;
5459
+ conferenceAnnotate?: never;
4916
5460
  conferenceRecordStart?: never;
4917
5461
  conferenceTranscription?: never;
4918
5462
  conferenceLeave?: never;
@@ -4923,6 +5467,7 @@ export declare namespace ConsumeEventInputEvent {
4923
5467
  chatMessage?: never;
4924
5468
  chatNew?: never;
4925
5469
  chatUpdate?: never;
5470
+ chatAnnotate?: never;
4926
5471
  smsInbound?: never;
4927
5472
  smsStatus?: never;
4928
5473
  whatsappInbound?: never;
@@ -4945,6 +5490,7 @@ export declare namespace ConsumeEventInputEvent {
4945
5490
  callStart?: never;
4946
5491
  callUpdate?: never;
4947
5492
  callSplit?: never;
5493
+ callAnnotate?: never;
4948
5494
  callLive?: never;
4949
5495
  callAgentsStart?: never;
4950
5496
  callAgentsCancel?: never;
@@ -4959,6 +5505,7 @@ export declare namespace ConsumeEventInputEvent {
4959
5505
  conferenceTimeFrames?: never;
4960
5506
  conferenceStart?: never;
4961
5507
  conferenceJoin?: never;
5508
+ conferenceAnnotate?: never;
4962
5509
  conferenceRecordStart?: never;
4963
5510
  conferenceTranscription?: never;
4964
5511
  conferenceLeave?: never;
@@ -4969,6 +5516,7 @@ export declare namespace ConsumeEventInputEvent {
4969
5516
  chatMessage?: never;
4970
5517
  chatNew?: never;
4971
5518
  chatUpdate?: never;
5519
+ chatAnnotate?: never;
4972
5520
  smsInbound?: never;
4973
5521
  smsStatus?: never;
4974
5522
  whatsappInbound?: never;
@@ -4991,6 +5539,7 @@ export declare namespace ConsumeEventInputEvent {
4991
5539
  callStart?: never;
4992
5540
  callUpdate?: never;
4993
5541
  callSplit?: never;
5542
+ callAnnotate?: never;
4994
5543
  callLive?: never;
4995
5544
  callAgentsStart?: never;
4996
5545
  callAgentsCancel?: never;
@@ -5005,6 +5554,7 @@ export declare namespace ConsumeEventInputEvent {
5005
5554
  conferenceTimeFrames?: never;
5006
5555
  conferenceStart?: never;
5007
5556
  conferenceJoin?: never;
5557
+ conferenceAnnotate?: never;
5008
5558
  conferenceRecordStart?: never;
5009
5559
  conferenceTranscription?: never;
5010
5560
  conferenceLeave?: never;
@@ -5015,6 +5565,7 @@ export declare namespace ConsumeEventInputEvent {
5015
5565
  chatMessage?: never;
5016
5566
  chatNew?: never;
5017
5567
  chatUpdate?: never;
5568
+ chatAnnotate?: never;
5018
5569
  smsInbound?: never;
5019
5570
  smsStatus?: never;
5020
5571
  whatsappInbound?: never;
@@ -5037,6 +5588,7 @@ export declare namespace ConsumeEventInputEvent {
5037
5588
  callStart?: never;
5038
5589
  callUpdate?: never;
5039
5590
  callSplit?: never;
5591
+ callAnnotate?: never;
5040
5592
  callLive?: never;
5041
5593
  callAgentsStart?: never;
5042
5594
  callAgentsCancel?: never;
@@ -5051,6 +5603,7 @@ export declare namespace ConsumeEventInputEvent {
5051
5603
  conferenceTimeFrames?: never;
5052
5604
  conferenceStart?: never;
5053
5605
  conferenceJoin?: never;
5606
+ conferenceAnnotate?: never;
5054
5607
  conferenceRecordStart?: never;
5055
5608
  conferenceTranscription?: never;
5056
5609
  conferenceLeave?: never;
@@ -5061,6 +5614,7 @@ export declare namespace ConsumeEventInputEvent {
5061
5614
  chatMessage?: never;
5062
5615
  chatNew?: never;
5063
5616
  chatUpdate?: never;
5617
+ chatAnnotate?: never;
5064
5618
  smsInbound?: never;
5065
5619
  smsStatus?: never;
5066
5620
  whatsappInbound?: never;
@@ -5083,6 +5637,7 @@ export declare namespace ConsumeEventInputEvent {
5083
5637
  callStart?: never;
5084
5638
  callUpdate?: never;
5085
5639
  callSplit?: never;
5640
+ callAnnotate?: never;
5086
5641
  callLive?: never;
5087
5642
  callAgentsStart?: never;
5088
5643
  callAgentsCancel?: never;
@@ -5097,6 +5652,7 @@ export declare namespace ConsumeEventInputEvent {
5097
5652
  conferenceTimeFrames?: never;
5098
5653
  conferenceStart?: never;
5099
5654
  conferenceJoin?: never;
5655
+ conferenceAnnotate?: never;
5100
5656
  conferenceRecordStart?: never;
5101
5657
  conferenceTranscription?: never;
5102
5658
  conferenceLeave?: never;
@@ -5107,6 +5663,7 @@ export declare namespace ConsumeEventInputEvent {
5107
5663
  chatMessage?: never;
5108
5664
  chatNew?: never;
5109
5665
  chatUpdate?: never;
5666
+ chatAnnotate?: never;
5110
5667
  smsInbound?: never;
5111
5668
  smsStatus?: never;
5112
5669
  whatsappInbound?: never;
@@ -5129,6 +5686,7 @@ export declare namespace ConsumeEventInputEvent {
5129
5686
  callStart?: never;
5130
5687
  callUpdate?: never;
5131
5688
  callSplit?: never;
5689
+ callAnnotate?: never;
5132
5690
  callLive?: never;
5133
5691
  callAgentsStart?: never;
5134
5692
  callAgentsCancel?: never;
@@ -5143,6 +5701,7 @@ export declare namespace ConsumeEventInputEvent {
5143
5701
  conferenceTimeFrames?: never;
5144
5702
  conferenceStart?: never;
5145
5703
  conferenceJoin?: never;
5704
+ conferenceAnnotate?: never;
5146
5705
  conferenceRecordStart?: never;
5147
5706
  conferenceTranscription?: never;
5148
5707
  conferenceLeave?: never;
@@ -5153,6 +5712,7 @@ export declare namespace ConsumeEventInputEvent {
5153
5712
  chatMessage?: never;
5154
5713
  chatNew?: never;
5155
5714
  chatUpdate?: never;
5715
+ chatAnnotate?: never;
5156
5716
  smsInbound?: never;
5157
5717
  smsStatus?: never;
5158
5718
  whatsappInbound?: never;
@@ -5175,6 +5735,7 @@ export declare namespace ConsumeEventInputEvent {
5175
5735
  callStart?: never;
5176
5736
  callUpdate?: never;
5177
5737
  callSplit?: never;
5738
+ callAnnotate?: never;
5178
5739
  callLive?: never;
5179
5740
  callAgentsStart?: never;
5180
5741
  callAgentsCancel?: never;
@@ -5189,6 +5750,7 @@ export declare namespace ConsumeEventInputEvent {
5189
5750
  conferenceTimeFrames?: never;
5190
5751
  conferenceStart?: never;
5191
5752
  conferenceJoin?: never;
5753
+ conferenceAnnotate?: never;
5192
5754
  conferenceRecordStart?: never;
5193
5755
  conferenceTranscription?: never;
5194
5756
  conferenceLeave?: never;
@@ -5199,6 +5761,7 @@ export declare namespace ConsumeEventInputEvent {
5199
5761
  chatMessage?: never;
5200
5762
  chatNew?: never;
5201
5763
  chatUpdate?: never;
5764
+ chatAnnotate?: never;
5202
5765
  smsInbound?: never;
5203
5766
  smsStatus?: never;
5204
5767
  whatsappInbound?: never;
@@ -5221,6 +5784,7 @@ export declare namespace ConsumeEventInputEvent {
5221
5784
  callStart?: never;
5222
5785
  callUpdate?: never;
5223
5786
  callSplit?: never;
5787
+ callAnnotate?: never;
5224
5788
  callLive?: never;
5225
5789
  callAgentsStart?: never;
5226
5790
  callAgentsCancel?: never;
@@ -5235,6 +5799,7 @@ export declare namespace ConsumeEventInputEvent {
5235
5799
  conferenceTimeFrames?: never;
5236
5800
  conferenceStart?: never;
5237
5801
  conferenceJoin?: never;
5802
+ conferenceAnnotate?: never;
5238
5803
  conferenceRecordStart?: never;
5239
5804
  conferenceTranscription?: never;
5240
5805
  conferenceLeave?: never;
@@ -5245,6 +5810,7 @@ export declare namespace ConsumeEventInputEvent {
5245
5810
  chatMessage?: never;
5246
5811
  chatNew?: never;
5247
5812
  chatUpdate?: never;
5813
+ chatAnnotate?: never;
5248
5814
  smsInbound?: never;
5249
5815
  smsStatus?: never;
5250
5816
  whatsappInbound?: never;
@@ -5267,6 +5833,7 @@ export declare namespace ConsumeEventInputEvent {
5267
5833
  callStart?: never;
5268
5834
  callUpdate?: never;
5269
5835
  callSplit?: never;
5836
+ callAnnotate?: never;
5270
5837
  callLive?: never;
5271
5838
  callAgentsStart?: never;
5272
5839
  callAgentsCancel?: never;
@@ -5281,6 +5848,7 @@ export declare namespace ConsumeEventInputEvent {
5281
5848
  conferenceTimeFrames?: never;
5282
5849
  conferenceStart?: never;
5283
5850
  conferenceJoin?: never;
5851
+ conferenceAnnotate?: never;
5284
5852
  conferenceRecordStart?: never;
5285
5853
  conferenceTranscription?: never;
5286
5854
  conferenceLeave?: never;
@@ -5291,6 +5859,7 @@ export declare namespace ConsumeEventInputEvent {
5291
5859
  chatMessage?: never;
5292
5860
  chatNew?: never;
5293
5861
  chatUpdate?: never;
5862
+ chatAnnotate?: never;
5294
5863
  smsInbound?: never;
5295
5864
  smsStatus?: never;
5296
5865
  whatsappInbound?: never;
@@ -5313,6 +5882,7 @@ export declare namespace ConsumeEventInputEvent {
5313
5882
  callStart?: never;
5314
5883
  callUpdate?: never;
5315
5884
  callSplit?: never;
5885
+ callAnnotate?: never;
5316
5886
  callLive?: never;
5317
5887
  callAgentsStart?: never;
5318
5888
  callAgentsCancel?: never;
@@ -5327,6 +5897,7 @@ export declare namespace ConsumeEventInputEvent {
5327
5897
  conferenceTimeFrames?: never;
5328
5898
  conferenceStart?: never;
5329
5899
  conferenceJoin?: never;
5900
+ conferenceAnnotate?: never;
5330
5901
  conferenceRecordStart?: never;
5331
5902
  conferenceTranscription?: never;
5332
5903
  conferenceLeave?: never;
@@ -5337,6 +5908,7 @@ export declare namespace ConsumeEventInputEvent {
5337
5908
  chatMessage?: never;
5338
5909
  chatNew?: never;
5339
5910
  chatUpdate?: never;
5911
+ chatAnnotate?: never;
5340
5912
  smsInbound?: never;
5341
5913
  smsStatus?: never;
5342
5914
  whatsappInbound?: never;
@@ -5359,6 +5931,7 @@ export declare namespace ConsumeEventInputEvent {
5359
5931
  callStart?: never;
5360
5932
  callUpdate?: never;
5361
5933
  callSplit?: never;
5934
+ callAnnotate?: never;
5362
5935
  callLive?: never;
5363
5936
  callAgentsStart?: never;
5364
5937
  callAgentsCancel?: never;
@@ -5373,6 +5946,7 @@ export declare namespace ConsumeEventInputEvent {
5373
5946
  conferenceTimeFrames?: never;
5374
5947
  conferenceStart?: never;
5375
5948
  conferenceJoin?: never;
5949
+ conferenceAnnotate?: never;
5376
5950
  conferenceRecordStart?: never;
5377
5951
  conferenceTranscription?: never;
5378
5952
  conferenceLeave?: never;
@@ -5383,6 +5957,7 @@ export declare namespace ConsumeEventInputEvent {
5383
5957
  chatMessage?: never;
5384
5958
  chatNew?: never;
5385
5959
  chatUpdate?: never;
5960
+ chatAnnotate?: never;
5386
5961
  smsInbound?: never;
5387
5962
  smsStatus?: never;
5388
5963
  whatsappInbound?: never;
@@ -5408,6 +5983,7 @@ export declare namespace ConsumeEventInputEvent {
5408
5983
  callStart?: never;
5409
5984
  callUpdate?: never;
5410
5985
  callSplit?: never;
5986
+ callAnnotate?: never;
5411
5987
  callLive?: never;
5412
5988
  callAgentsStart?: never;
5413
5989
  callAgentsCancel?: never;
@@ -5422,6 +5998,7 @@ export declare namespace ConsumeEventInputEvent {
5422
5998
  conferenceTimeFrames?: never;
5423
5999
  conferenceStart?: never;
5424
6000
  conferenceJoin?: never;
6001
+ conferenceAnnotate?: never;
5425
6002
  conferenceRecordStart?: never;
5426
6003
  conferenceTranscription?: never;
5427
6004
  conferenceLeave?: never;
@@ -5432,6 +6009,7 @@ export declare namespace ConsumeEventInputEvent {
5432
6009
  chatMessage?: never;
5433
6010
  chatNew?: never;
5434
6011
  chatUpdate?: never;
6012
+ chatAnnotate?: never;
5435
6013
  smsInbound?: never;
5436
6014
  smsStatus?: never;
5437
6015
  whatsappInbound?: never;
@@ -5454,6 +6032,7 @@ export declare namespace ConsumeEventInputEvent {
5454
6032
  callStart: (value: CallStartConsumeEvent) => T;
5455
6033
  callUpdate: (value: CallUpdateConsumeEvent) => T;
5456
6034
  callSplit: (value: CallSplitConsumeEvent) => T;
6035
+ callAnnotate: (value: CallAnnotateConsumeEvent) => T;
5457
6036
  callLive: (value: CallLiveConsumeEvent) => T;
5458
6037
  callAgentsStart: (value: CallAgentsStartConsumeEvent) => T;
5459
6038
  callAgentsCancel: (value: CallAgentsCancelConsumeEvent) => T;
@@ -5468,6 +6047,7 @@ export declare namespace ConsumeEventInputEvent {
5468
6047
  conferenceTimeFrames: (value: ConferenceTimeFramesConsumeEvent) => T;
5469
6048
  conferenceStart: (value: ConferenceStartConsumeEvent) => T;
5470
6049
  conferenceJoin: (value: ConferenceJoinConsumeEvent) => T;
6050
+ conferenceAnnotate: (value: ConferenceAnnotateConsumeEvent) => T;
5471
6051
  conferenceRecordStart: (value: ConferenceRecordStartConsumeEvent) => T;
5472
6052
  conferenceTranscription: (value: ConferenceTranscriptionConsumeEvent) => T;
5473
6053
  conferenceLeave: (value: ConferenceLeaveConsumeEvent) => T;
@@ -5478,6 +6058,7 @@ export declare namespace ConsumeEventInputEvent {
5478
6058
  chatMessage: (value: ChatMessageConsumeEvent) => T;
5479
6059
  chatNew: (value: ChatNewConsumeEvent) => T;
5480
6060
  chatUpdate: (value: ChatUpdateConsumeEvent) => T;
6061
+ chatAnnotate: (value: ChatAnnotateConsumeEvent) => T;
5481
6062
  smsInbound: (value: SmsInboundConsumeEvent) => T;
5482
6063
  smsStatus: (value: SmsStatusConsumeEvent) => T;
5483
6064
  whatsappInbound: (value: WhatsAppInboundConsumeEvent) => T;
@@ -5709,7 +6290,7 @@ export interface ServiceAgentsStatusAnalyticsRecordEvent {
5709
6290
  * The display name of the service.
5710
6291
  * @public
5711
6292
  */
5712
- name: string;
6293
+ name?: string | undefined;
5713
6294
  /**
5714
6295
  * Call distribution strategy inside the service (e.g., 'ringall', 'linear', 'rrmemory')
5715
6296
  * @public
@@ -5799,7 +6380,7 @@ export interface ServiceAnalyticsLiveProgressEvent {
5799
6380
  * The display name of the service.
5800
6381
  * @public
5801
6382
  */
5802
- name: string;
6383
+ name?: string | undefined;
5803
6384
  /**
5804
6385
  * Call distribution strategy inside the service (e.g., 'ringall', 'linear', 'rrmemory')
5805
6386
  * @public
@@ -5883,6 +6464,7 @@ export interface ServiceCallAnalyticsLiveCompleteEvent {
5883
6464
  flowId?: number | undefined;
5884
6465
  startTime?: number | undefined;
5885
6466
  direction?: CallDirection | undefined;
6467
+ customer?: ServiceCustomer | undefined;
5886
6468
  event: LiveEventType;
5887
6469
  }
5888
6470
  /**
@@ -5930,6 +6512,7 @@ export interface ServiceCallAnalyticsLiveProgressEvent {
5930
6512
  flowId?: number | undefined;
5931
6513
  startTime?: number | undefined;
5932
6514
  direction?: CallDirection | undefined;
6515
+ customer?: ServiceCustomer | undefined;
5933
6516
  event: LiveEventType;
5934
6517
  /**
5935
6518
  * An original event that triggers current one.
@@ -5990,7 +6573,7 @@ export interface ServiceCallAnalyticsRecordEvent {
5990
6573
  * The display name of the service.
5991
6574
  * @public
5992
6575
  */
5993
- name: string;
6576
+ name?: string | undefined;
5994
6577
  /**
5995
6578
  * Call distribution strategy inside the service (e.g., 'ringall', 'linear', 'rrmemory')
5996
6579
  * @public
@@ -6024,6 +6607,7 @@ export interface ServiceCallAnalyticsRecordEvent {
6024
6607
  flowId?: number | undefined;
6025
6608
  startTime?: number | undefined;
6026
6609
  direction?: CallDirection | undefined;
6610
+ customer?: ServiceCustomer | undefined;
6027
6611
  /**
6028
6612
  * Type discriminator; always 'service_call' for this event.
6029
6613
  * @public
@@ -6066,12 +6650,21 @@ export declare const ServiceEventType: {
6066
6650
  * @public
6067
6651
  */
6068
6652
  export type ServiceEventType = typeof ServiceEventType[keyof typeof ServiceEventType];
6653
+ /**
6654
+ * @public
6655
+ */
6656
+ export interface WebhookCallAnnotationsCompletedEventData {
6657
+ call: CallRecord;
6658
+ annotations: (Annotation)[];
6659
+ }
6069
6660
  /**
6070
6661
  * @public
6071
6662
  * @enum
6072
6663
  */
6073
6664
  export declare const WebhookEventType: {
6665
+ readonly CALL_ANNOTATIONS_COMPLETED: "call:annotations:completed";
6074
6666
  readonly CALL_COMPLETED: "call:completed";
6667
+ readonly CALL_LIVE_ANNOTATION: "call:live:annotation";
6075
6668
  readonly CALL_LIVE_COMPLETED: "call:live:completed";
6076
6669
  readonly CALL_LIVE_INTERRUPTED: "call:live:interrupted";
6077
6670
  readonly CALL_LIVE_PROGRESS: "call:live:progress";
@@ -6083,14 +6676,18 @@ export declare const WebhookEventType: {
6083
6676
  readonly CALL_SUMMARY_COMPLETED: "call:summary:completed";
6084
6677
  readonly CALL_TRANSCRIPTION_COMPLETED: "call:transcription:completed";
6085
6678
  readonly CALL_TRANSCRIPTION_TEXT_COMPLETED: "call:transcription:text:completed";
6679
+ readonly CHAT_ANNOTATIONS_COMPLETED: "chat:annotations:completed";
6086
6680
  readonly CHAT_COMPLETED: "chat:completed";
6681
+ readonly CHAT_LIVE_ANNOTATION: "chat:live:annotation";
6087
6682
  readonly CHAT_LIVE_COMPLETED: "chat:live:completed";
6088
6683
  readonly CHAT_LIVE_INTERRUPTED: "chat:live:interrupted";
6089
6684
  readonly CHAT_LIVE_MISSED: "chat:live:missed";
6090
6685
  readonly CHAT_LIVE_PROGRESS: "chat:live:progress";
6091
6686
  readonly CHAT_MANAGER_MISSED: "chat:manager:missed";
6092
6687
  readonly CHAT_SUMMARY_COMPLETED: "chat:summary:completed";
6688
+ readonly CONFERENCE_ANNOTATIONS_COMPLETED: "conference:annotations:completed";
6093
6689
  readonly CONFERENCE_COMPLETED: "conference:completed";
6690
+ readonly CONFERENCE_LIVE_ANNOTATION: "conference:live:annotation";
6094
6691
  readonly CONFERENCE_LIVE_COMPLETED: "conference:live:completed";
6095
6692
  readonly CONFERENCE_LIVE_INTERRUPTED: "conference:live:interrupted";
6096
6693
  readonly CONFERENCE_LIVE_JOIN: "conference:live:join";
@@ -6112,6 +6709,18 @@ export declare const WebhookEventType: {
6112
6709
  * @public
6113
6710
  */
6114
6711
  export type WebhookEventType = typeof WebhookEventType[keyof typeof WebhookEventType];
6712
+ /**
6713
+ * @public
6714
+ */
6715
+ export interface WebhookCallAnnotationsCompletedEvent {
6716
+ id: string;
6717
+ pbx?: string | undefined;
6718
+ company?: string | undefined;
6719
+ type: WebhookEventType;
6720
+ time: number;
6721
+ integrationId: string;
6722
+ data: WebhookCallAnnotationsCompletedEventData;
6723
+ }
6115
6724
  /**
6116
6725
  * @public
6117
6726
  */
@@ -6124,6 +6733,18 @@ export interface WebhookCallCompletedEvent {
6124
6733
  integrationId: string;
6125
6734
  data: CallAnalyticsRecordEvent;
6126
6735
  }
6736
+ /**
6737
+ * @public
6738
+ */
6739
+ export interface WebhookCallLiveAnnotationEvent {
6740
+ id: string;
6741
+ pbx?: string | undefined;
6742
+ company?: string | undefined;
6743
+ type: WebhookEventType;
6744
+ time: number;
6745
+ integrationId: string;
6746
+ data: CallAnalyticsLiveAnnotationEvent;
6747
+ }
6127
6748
  /**
6128
6749
  * @public
6129
6750
  */
@@ -6280,422 +6901,153 @@ export interface WebhookCallTranscriptionTextCompletedEvent {
6280
6901
  /**
6281
6902
  * @public
6282
6903
  */
6283
- export interface WebhookChatCompletedEvent {
6284
- id: string;
6285
- pbx?: string | undefined;
6286
- company?: string | undefined;
6287
- type: WebhookEventType;
6288
- time: number;
6289
- integrationId: string;
6290
- data: ChatAnalyticsRecordEvent;
6291
- }
6292
- /**
6293
- * @public
6294
- */
6295
- export interface WebhookChatLiveCompletedEvent {
6296
- id: string;
6297
- pbx?: string | undefined;
6298
- company?: string | undefined;
6299
- type: WebhookEventType;
6300
- time: number;
6301
- integrationId: string;
6302
- data: ChatAnalyticsLiveCompleteEvent;
6303
- }
6304
- /**
6305
- * @public
6306
- */
6307
- export interface WebhookChatLiveInterruptedEvent {
6308
- id: string;
6309
- pbx?: string | undefined;
6310
- company?: string | undefined;
6311
- type: WebhookEventType;
6312
- time: number;
6313
- integrationId: string;
6314
- data: ChatAnalyticsLiveInterruptedEvent;
6315
- }
6316
- /**
6317
- * @public
6318
- */
6319
- export interface WebhookChatLiveProgressEvent {
6320
- id: string;
6321
- pbx?: string | undefined;
6322
- company?: string | undefined;
6323
- type: WebhookEventType;
6324
- time: number;
6325
- integrationId: string;
6326
- data: ChatAnalyticsLiveProgressEvent;
6327
- }
6328
- /**
6329
- * @public
6330
- */
6331
- export interface WebhookChatManagerMissedEvent {
6332
- id: string;
6333
- pbx?: string | undefined;
6334
- company?: string | undefined;
6335
- type: WebhookEventType;
6336
- time: number;
6337
- integrationId: string;
6338
- data: ChatAnalyticsManagerMissedEvent;
6339
- }
6340
- /**
6341
- * @public
6342
- */
6343
- export interface WebhookChatSummaryCompletedEventData {
6904
+ export interface WebhookChatAnnotationsCompletedEventData {
6344
6905
  chat: ChatRecord;
6345
- summary: TranscriptionSummary;
6346
- }
6347
- /**
6348
- * @public
6349
- */
6350
- export interface WebhookChatSummaryCompletedEvent {
6351
- id: string;
6352
- pbx?: string | undefined;
6353
- company?: string | undefined;
6354
- type: WebhookEventType;
6355
- time: number;
6356
- integrationId: string;
6357
- data: WebhookChatSummaryCompletedEventData;
6906
+ annotations: (Annotation)[];
6358
6907
  }
6359
6908
  /**
6360
6909
  * @public
6361
6910
  */
6362
- export interface WebhookConferenceCompletedEvent {
6911
+ export interface WebhookChatAnnotationsCompletedEvent {
6363
6912
  id: string;
6364
6913
  pbx?: string | undefined;
6365
6914
  company?: string | undefined;
6366
6915
  type: WebhookEventType;
6367
6916
  time: number;
6368
6917
  integrationId: string;
6369
- data: ConferenceAnalyticsRecordEvent;
6918
+ data: WebhookChatAnnotationsCompletedEventData;
6370
6919
  }
6371
6920
  /**
6372
6921
  * @public
6373
6922
  */
6374
- export interface WebhookConferenceLiveCompletedEvent {
6923
+ export interface WebhookChatCompletedEvent {
6375
6924
  id: string;
6376
6925
  pbx?: string | undefined;
6377
6926
  company?: string | undefined;
6378
6927
  type: WebhookEventType;
6379
6928
  time: number;
6380
6929
  integrationId: string;
6381
- data: ConferenceAnalyticsLiveCompleteEvent;
6930
+ data: ChatAnalyticsRecordEvent;
6382
6931
  }
6383
6932
  /**
6384
6933
  * @public
6385
6934
  */
6386
- export interface WebhookConferenceLiveInterruptedEvent {
6935
+ export interface WebhookChatLiveAnnotationEvent {
6387
6936
  id: string;
6388
6937
  pbx?: string | undefined;
6389
6938
  company?: string | undefined;
6390
6939
  type: WebhookEventType;
6391
6940
  time: number;
6392
6941
  integrationId: string;
6393
- data: ConferenceAnalyticsLiveInterruptedEvent;
6942
+ data: ChatAnalyticsLiveAnnotationEvent;
6394
6943
  }
6395
6944
  /**
6396
6945
  * @public
6397
6946
  */
6398
- export interface WebhookConferenceLiveJoinEvent {
6947
+ export interface WebhookChatLiveCompletedEvent {
6399
6948
  id: string;
6400
6949
  pbx?: string | undefined;
6401
6950
  company?: string | undefined;
6402
6951
  type: WebhookEventType;
6403
6952
  time: number;
6404
6953
  integrationId: string;
6405
- data: ConferenceAnalyticsLiveJoinEvent;
6954
+ data: ChatAnalyticsLiveCompleteEvent;
6406
6955
  }
6407
6956
  /**
6408
6957
  * @public
6409
6958
  */
6410
- export interface WebhookConferenceLiveLeaveEvent {
6959
+ export interface WebhookChatLiveInterruptedEvent {
6411
6960
  id: string;
6412
6961
  pbx?: string | undefined;
6413
6962
  company?: string | undefined;
6414
6963
  type: WebhookEventType;
6415
6964
  time: number;
6416
6965
  integrationId: string;
6417
- data: ConferenceAnalyticsLiveLeaveEvent;
6966
+ data: ChatAnalyticsLiveInterruptedEvent;
6418
6967
  }
6419
6968
  /**
6420
6969
  * @public
6421
6970
  */
6422
- export interface WebhookConferenceLiveProgressEvent {
6971
+ export interface WebhookChatLiveProgressEvent {
6423
6972
  id: string;
6424
6973
  pbx?: string | undefined;
6425
6974
  company?: string | undefined;
6426
6975
  type: WebhookEventType;
6427
6976
  time: number;
6428
6977
  integrationId: string;
6429
- data: ConferenceAnalyticsLiveProgressEvent;
6978
+ data: ChatAnalyticsLiveProgressEvent;
6430
6979
  }
6431
6980
  /**
6432
6981
  * @public
6433
6982
  */
6434
- export interface WebhookConferenceLiveTranscriptionEvent {
6983
+ export interface WebhookChatManagerMissedEvent {
6435
6984
  id: string;
6436
6985
  pbx?: string | undefined;
6437
6986
  company?: string | undefined;
6438
6987
  type: WebhookEventType;
6439
6988
  time: number;
6440
6989
  integrationId: string;
6441
- data: ConferenceAnalyticsLiveTranscriptionEvent;
6990
+ data: ChatAnalyticsManagerMissedEvent;
6442
6991
  }
6443
6992
  /**
6444
6993
  * @public
6445
6994
  */
6446
- export interface WebhookConferenceSummaryCompletedEventData {
6447
- conference: ConferenceRecord;
6995
+ export interface WebhookChatSummaryCompletedEventData {
6996
+ chat: ChatRecord;
6448
6997
  summary: TranscriptionSummary;
6449
6998
  }
6450
6999
  /**
6451
7000
  * @public
6452
7001
  */
6453
- export interface WebhookConferenceSummaryCompletedEvent {
6454
- id: string;
6455
- pbx?: string | undefined;
6456
- company?: string | undefined;
6457
- type: WebhookEventType;
6458
- time: number;
6459
- integrationId: string;
6460
- data: WebhookConferenceSummaryCompletedEventData;
6461
- }
6462
- /**
6463
- * @public
6464
- */
6465
- export interface WebhookConferenceTranscriptionCompletedEventData {
6466
- conference: ConferenceRecord;
6467
- chunks: (TranscriptionTextChunk)[];
6468
- }
6469
- /**
6470
- * @public
6471
- */
6472
- export interface WebhookConferenceTranscriptionCompletedEvent {
7002
+ export interface WebhookChatSummaryCompletedEvent {
6473
7003
  id: string;
6474
7004
  pbx?: string | undefined;
6475
7005
  company?: string | undefined;
6476
7006
  type: WebhookEventType;
6477
7007
  time: number;
6478
7008
  integrationId: string;
6479
- data: WebhookConferenceTranscriptionCompletedEventData;
7009
+ data: WebhookChatSummaryCompletedEventData;
6480
7010
  }
6481
7011
  /**
6482
7012
  * @public
6483
7013
  */
6484
- export interface WebhookConferenceTranscriptionTextCompletedEventData {
7014
+ export interface WebhookConferenceAnnotationsCompletedEventData {
6485
7015
  conference: ConferenceRecord;
6486
- transcription: string;
6487
- }
6488
- /**
6489
- * @public
6490
- */
6491
- export interface WebhookConferenceTranscriptionTextCompletedEvent {
6492
- id: string;
6493
- pbx?: string | undefined;
6494
- company?: string | undefined;
6495
- type: WebhookEventType;
6496
- time: number;
6497
- integrationId: string;
6498
- data: WebhookConferenceTranscriptionTextCompletedEventData;
7016
+ annotations: (Annotation)[];
6499
7017
  }
6500
7018
  /**
6501
7019
  * @public
6502
7020
  */
6503
- export interface WebhookOutdatedCallParticipant {
6504
- type: string;
6505
- phone?: string | undefined;
6506
- name?: string | undefined;
6507
- company?: string | undefined;
6508
- email?: string | undefined;
6509
- userId?: string | undefined;
6510
- userExtension?: string | undefined;
6511
- userDepartment?: string | undefined;
6512
- groupId?: string | undefined;
6513
- groupName?: string | undefined;
6514
- userAgent?: string | undefined;
6515
- userDevice?: CallDevice | undefined;
6516
- role: string;
6517
- license?: string | undefined;
6518
- }
6519
- /**
6520
- * @public
6521
- */
6522
- export interface WebhookOutdatedCallEventData {
6523
- status?: string | undefined;
6524
- caller?: WebhookOutdatedCallParticipant | undefined;
6525
- callee?: WebhookOutdatedCallParticipant | undefined;
6526
- service?: string | undefined;
6527
- destination?: string | undefined;
6528
- trunkName?: string | undefined;
6529
- queueId?: string | undefined;
6530
- queueName?: string | undefined;
6531
- tags: (string)[];
6532
- flags: (string)[];
6533
- endCause?: string | undefined;
6534
- endCauseStr?: string | undefined;
6535
- endBy?: string | undefined;
6536
- }
6537
- /**
6538
- * @public
6539
- */
6540
- export interface WebhookOutdatedCallEndEvent {
6541
- id: string;
6542
- pbx?: string | undefined;
6543
- company?: string | undefined;
6544
- type: WebhookEventType;
6545
- time: number;
6546
- integrationId: string;
6547
- data: WebhookOutdatedCallEventData;
6548
- }
6549
- /**
6550
- * @public
6551
- */
6552
- export interface WebhookOutdatedCallStartEvent {
6553
- id: string;
6554
- pbx?: string | undefined;
6555
- company?: string | undefined;
6556
- type: WebhookEventType;
6557
- time: number;
6558
- integrationId: string;
6559
- data: WebhookOutdatedCallEventData;
6560
- }
6561
- /**
6562
- * @public
6563
- */
6564
- export interface WebhookOutdatedCallUpdateEvent {
7021
+ export interface WebhookConferenceAnnotationsCompletedEvent {
6565
7022
  id: string;
6566
7023
  pbx?: string | undefined;
6567
7024
  company?: string | undefined;
6568
7025
  type: WebhookEventType;
6569
7026
  time: number;
6570
7027
  integrationId: string;
6571
- data: WebhookOutdatedCallEventData;
7028
+ data: WebhookConferenceAnnotationsCompletedEventData;
6572
7029
  }
6573
7030
  /**
6574
7031
  * @public
6575
7032
  */
6576
- export interface WebhookPresenceConferenceEventData {
6577
- extension: string;
6578
- isJoined: boolean;
6579
- isLeaved: boolean;
6580
- participant: ConferenceParticipant;
6581
- }
6582
- /**
6583
- * @public
6584
- */
6585
- export interface WebhookPresenceConferenceEvent {
6586
- id: string;
6587
- pbx?: string | undefined;
6588
- company?: string | undefined;
6589
- type: WebhookEventType;
6590
- time: number;
6591
- integrationId: string;
6592
- data: WebhookPresenceConferenceEventData;
6593
- }
6594
- /**
6595
- * @public
6596
- */
6597
- export interface WebhookPresenceTelephonyEventData {
6598
- extension: string;
6599
- email: string;
6600
- sourceId: string;
6601
- status: string;
6602
- }
6603
- /**
6604
- * @public
6605
- */
6606
- export interface WebhookPresenceTelephonyEvent {
6607
- id: string;
6608
- pbx?: string | undefined;
6609
- company?: string | undefined;
6610
- type: WebhookEventType;
6611
- time: number;
6612
- integrationId: string;
6613
- data: WebhookPresenceTelephonyEventData;
6614
- }
6615
- /**
6616
- * @public
6617
- */
6618
- export interface WebhookPresenceUserEventLocationData {
6619
- address: string;
6620
- lat: string;
6621
- lng: string;
6622
- }
6623
- /**
6624
- * @public
6625
- */
6626
- export interface WebhookPresenceUserEventData {
6627
- extension: string;
6628
- email: string;
6629
- sourceId: string;
6630
- status: string;
6631
- until: string;
6632
- message: string;
6633
- location: WebhookPresenceUserEventLocationData;
6634
- }
6635
- /**
6636
- * @public
6637
- */
6638
- export interface WebhookPresenceUserEvent {
7033
+ export interface WebhookConferenceCompletedEvent {
6639
7034
  id: string;
6640
7035
  pbx?: string | undefined;
6641
7036
  company?: string | undefined;
6642
7037
  type: WebhookEventType;
6643
7038
  time: number;
6644
7039
  integrationId: string;
6645
- data: WebhookPresenceUserEventData;
7040
+ data: ConferenceAnalyticsRecordEvent;
6646
7041
  }
6647
7042
  /**
6648
7043
  * @public
6649
7044
  */
6650
- export interface WebhookSmsStatusEvent {
7045
+ export interface WebhookConferenceLiveAnnotationEvent {
6651
7046
  id: string;
6652
7047
  pbx?: string | undefined;
6653
7048
  company?: string | undefined;
6654
7049
  type: WebhookEventType;
6655
7050
  time: number;
6656
7051
  integrationId: string;
6657
- data: SmsStatusConsumeEventData;
6658
- }
6659
- /**
6660
- * @public
6661
- */
6662
- export interface WebsocketAuthorizeBadRequestException {
6663
- event?: string | undefined;
6664
- requestId?: string | undefined;
6665
- connectionId?: string | undefined;
6666
- message?: string | undefined;
6667
- code?: number | undefined;
6668
- source?: WebsocketAuthorizeAction | undefined;
6669
- }
6670
- /**
6671
- * @public
6672
- * @enum
6673
- */
6674
- export declare const WebsocketEvent: {
6675
- readonly AUTHORIZED: "authorized";
6676
- readonly BROADCAST: "broadcast";
6677
- readonly SUBSCRIBED: "subscribed";
6678
- readonly UNSUBSCRIBE: "unsubscribed";
6679
- };
6680
- /**
6681
- * @public
6682
- */
6683
- export type WebsocketEvent = typeof WebsocketEvent[keyof typeof WebsocketEvent];
6684
- /**
6685
- * @public
6686
- */
6687
- export interface WebsocketAuthorizedEvent {
6688
- event: WebsocketEvent;
6689
- connectionId: string;
6690
- requestId: string;
6691
- duration?: __DocumentType | undefined;
6692
- }
6693
- /**
6694
- * @public
6695
- */
6696
- export interface WebsocketConversationsBroadcastEvent {
6697
- event: WebsocketEvent;
6698
- topic: WebsocketTopic;
6699
- data: __DocumentType;
6700
- meta?: __DocumentType | undefined;
7052
+ data: ConferenceAnalyticsLiveAnnotationEvent;
6701
7053
  }