@wildix/wda-stream-client 1.1.56 → 1.1.58

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Files changed (37) hide show
  1. package/dist-cjs/WdaStream.js +6 -0
  2. package/dist-cjs/commands/GetOngoingCallAnnotationsCommand.js +21 -0
  3. package/dist-cjs/commands/GetOngoingChatAnnotationsCommand.js +21 -0
  4. package/dist-cjs/commands/GetOngoingConferenceAnnotationsCommand.js +21 -0
  5. package/dist-cjs/commands/index.js +3 -0
  6. package/dist-cjs/models/models_0.js +67 -31
  7. package/dist-cjs/models/models_1.js +7 -1
  8. package/dist-cjs/protocols/Aws_restJson1.js +342 -3
  9. package/dist-es/WdaStream.js +6 -0
  10. package/dist-es/commands/GetOngoingCallAnnotationsCommand.js +17 -0
  11. package/dist-es/commands/GetOngoingChatAnnotationsCommand.js +17 -0
  12. package/dist-es/commands/GetOngoingConferenceAnnotationsCommand.js +17 -0
  13. package/dist-es/commands/index.js +3 -0
  14. package/dist-es/models/models_0.js +65 -29
  15. package/dist-es/models/models_1.js +6 -0
  16. package/dist-es/protocols/Aws_restJson1.js +337 -4
  17. package/dist-types/WdaStream.d.ts +21 -0
  18. package/dist-types/WdaStreamClient.d.ts +5 -2
  19. package/dist-types/commands/ConsumeEventCommand.d.ts +146 -88
  20. package/dist-types/commands/DescribeEventCommand.d.ts +336 -195
  21. package/dist-types/commands/GetOngoingCallAnnotationsCommand.d.ts +286 -0
  22. package/dist-types/commands/GetOngoingCallCommand.d.ts +1 -1
  23. package/dist-types/commands/GetOngoingCallTranscriptionCommand.d.ts +2 -2
  24. package/dist-types/commands/GetOngoingChatAnnotationsCommand.d.ts +190 -0
  25. package/dist-types/commands/GetOngoingConferenceAnnotationsCommand.d.ts +134 -0
  26. package/dist-types/commands/GetOngoingConferenceCommand.d.ts +2 -1
  27. package/dist-types/commands/GetOngoingConferenceTranscriptionCommand.d.ts +3 -2
  28. package/dist-types/commands/ListServicesCommand.d.ts +0 -1
  29. package/dist-types/commands/QueryConversationsCommand.d.ts +6 -4
  30. package/dist-types/commands/index.d.ts +3 -0
  31. package/dist-types/models/models_0.d.ts +726 -740
  32. package/dist-types/models/models_1.d.ts +288 -18
  33. package/dist-types/protocols/Aws_restJson1.d.ts +27 -0
  34. package/dist-types/runtimeConfig.browser.d.ts +1 -1
  35. package/dist-types/runtimeConfig.d.ts +1 -1
  36. package/dist-types/runtimeConfig.native.d.ts +1 -1
  37. package/package.json +1 -1
package/dist-types/commands/DescribeEventCommand.d.ts CHANGED
@@ -130,7 +130,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // LicensesList // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
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  * // start: "STRING_VALUE", // required
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  * // flows: [ // CallAnalyticsLiveProgressEventFlowList // required
@@ -192,7 +192,6 @@ declare const DescribeEventCommand_base: {
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  * // trunkDirection: "STRING_VALUE",
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  * // queueName: "STRING_VALUE",
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  * // queueId: "STRING_VALUE",
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- * // queuePosition: Number("int"),
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  * // tags: [ // CallFlowTags
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  * // "STRING_VALUE",
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  * // ],
@@ -232,6 +231,7 @@ declare const DescribeEventCommand_base: {
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  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
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  * // transcriptionLanguage: "STRING_VALUE",
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  * // transcriptionSeconds: Number("int"),
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+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
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  * // attachment: "STRING_VALUE",
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  * // attachmentType: "VOICEMAIL" || "FAX",
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  * // attachmentDestinations: [ // CallFlowAttachmentDestinationList
@@ -320,7 +320,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // flows: Number("int"), // required
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  * // },
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  * // CallAnalyticsLiveInterruptedEvent: { // CallAnalyticsLiveInterruptedEvent
@@ -331,9 +331,41 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // flows: Number("int"), // required
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  * // },
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+ * // CallAnalyticsLiveAnnotationEvent: { // CallAnalyticsLiveAnnotationEvent
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+ * // id: "STRING_VALUE", // required
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+ * // pbx: "STRING_VALUE", // required
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+ * // time: Number("long"), // required
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+ * // company: "STRING_VALUE", // required
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+ * // licenses: [ // required
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+ * // "x-bees" || "uc",
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+ * // ],
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // flowIndex: Number("int"), // required
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+ * // flowStartTime: Number("long"), // required
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+ * // callStartTime: Number("long"), // required
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+ * // annotation: { // Annotation
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+ * // id: "STRING_VALUE", // required
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+ * // time: Number("long"), // required
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+ * // payload: { // AnnotationPayload Union: only one key present
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+ * // tag: "STRING_VALUE",
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+ * // text: "STRING_VALUE",
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+ * // variables: { // AnnotationVariablesValue
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+ * // value: "DOCUMENT_VALUE", // required
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+ * // },
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+ * // result: { // AnnotationResultValue
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+ * // value: "DOCUMENT_VALUE", // required
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+ * // },
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+ * // },
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+ * // source: { // AnnotationSource
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+ * // type: "chatbot" || "voicebot" || "user" || "system", // required
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+ * // id: "STRING_VALUE",
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+ * // name: "STRING_VALUE",
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+ * // },
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+ * // },
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+ * // },
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  * // CallAnalyticsLiveTranscriptionEvent: { // CallAnalyticsLiveTranscriptionEvent
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  * // id: "STRING_VALUE", // required
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  * // pbx: "STRING_VALUE", // required
@@ -342,7 +374,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // flowIndex: Number("int"), // required
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  * // flowStartTime: Number("long"), // required
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  * // callStartTime: Number("long"), // required
@@ -385,9 +417,7 @@ declare const DescribeEventCommand_base: {
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  * // pbx: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // licenses: [ // required
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- * // "x-bees" || "uc",
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- * // ],
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+ * // licenses: "<LicensesList>", // required
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  * // flows: [ // CallAnalyticsRecordEventFlowsList // required
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  * // { // CallAnalyticsRecordEventFlow
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  * // flowIndex: Number("int"), // required
@@ -447,7 +477,6 @@ declare const DescribeEventCommand_base: {
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  * // trunkDirection: "STRING_VALUE",
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  * // queueName: "STRING_VALUE",
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  * // queueId: "STRING_VALUE",
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- * // queuePosition: Number("int"),
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  * // tags: [
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  * // "STRING_VALUE",
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  * // ],
@@ -487,6 +516,7 @@ declare const DescribeEventCommand_base: {
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  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
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  * // transcriptionLanguage: "STRING_VALUE",
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  * // transcriptionSeconds: Number("int"),
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+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
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  * // attachment: "STRING_VALUE",
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  * // attachmentType: "VOICEMAIL" || "FAX",
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  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -536,9 +566,41 @@ declare const DescribeEventCommand_base: {
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  * // totalWaitTime: Number("int"), // required
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  * // totalQueueTime: Number("int"), // required
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  * // totalHoldTime: Number("int"), // required
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // complete: true || false, // required
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  * // },
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+ * // CallAnalyticsAnnotationsRecordEvent: { // CallAnalyticsAnnotationsRecordEvent
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+ * // id: "STRING_VALUE", // required
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+ * // pbx: "STRING_VALUE", // required
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+ * // time: Number("long"), // required
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+ * // company: "STRING_VALUE", // required
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+ * // licenses: "<LicensesList>", // required
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+ * // flowIndex: Number("int"), // required
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+ * // flowStartTime: Number("long"), // required
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+ * // callStartTime: Number("long"), // required
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+ * // annotations: [ // Annotations // required
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+ * // {
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+ * // id: "STRING_VALUE", // required
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+ * // time: Number("long"), // required
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+ * // payload: {// Union: only one key present
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+ * // tag: "STRING_VALUE",
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+ * // text: "STRING_VALUE",
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+ * // variables: {
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+ * // value: "DOCUMENT_VALUE", // required
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+ * // },
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+ * // result: {
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+ * // value: "DOCUMENT_VALUE", // required
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+ * // },
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+ * // },
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+ * // source: {
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+ * // type: "chatbot" || "voicebot" || "user" || "system", // required
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+ * // id: "STRING_VALUE",
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+ * // name: "STRING_VALUE",
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+ * // },
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+ * // },
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+ * // ],
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // },
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  * // CallAnalyticsTranscriptionRecordEvent: { // CallAnalyticsTranscriptionRecordEvent
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  * // id: "STRING_VALUE", // required
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  * // pbx: "STRING_VALUE", // required
@@ -567,7 +629,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // complete: true || false, // required
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  * // },
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  * // CallAnalyticsCostRecordEvent: { // CallAnalyticsCostRecordEvent
@@ -598,7 +660,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // flowIndex: Number("int"), // required
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  * // cost: Number("double"), // required
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  * // },
@@ -607,21 +669,47 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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  * // },
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  * // ChatAnalyticsLiveInterruptedEvent: { // ChatAnalyticsLiveInterruptedEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // },
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+ * // ChatAnalyticsLiveAnnotationEvent: { // ChatAnalyticsLiveAnnotationEvent
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+ * // id: "STRING_VALUE",
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+ * // chatId: "STRING_VALUE",
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+ * // time: Number("long"), // required
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+ * // company: "STRING_VALUE", // required
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+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
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+ * // annotation: {
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+ * // id: "STRING_VALUE", // required
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+ * // time: Number("long"), // required
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+ * // payload: {// Union: only one key present
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+ * // tag: "STRING_VALUE",
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+ * // text: "STRING_VALUE",
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+ * // variables: {
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+ * // value: "DOCUMENT_VALUE", // required
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+ * // },
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+ * // result: {
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+ * // value: "DOCUMENT_VALUE", // required
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+ * // },
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+ * // },
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+ * // source: {
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+ * // type: "chatbot" || "voicebot" || "user" || "system", // required
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+ * // id: "STRING_VALUE",
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+ * // name: "STRING_VALUE",
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+ * // },
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+ * // },
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  * // },
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  * // ChatAnalyticsLiveProgressEvent: { // ChatAnalyticsLiveProgressEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
712
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
625
713
  * // start: "STRING_VALUE", // required
626
714
  * // channelId: "STRING_VALUE", // required
627
715
  * // channelType: "direct" || "group", // required
@@ -700,13 +788,14 @@ declare const DescribeEventCommand_base: {
700
788
  * // ],
701
789
  * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND", // required
702
790
  * // status: "WAITFIRSTREPLY" || "WAITREPLYFROMGUEST" || "WAITREPLYFROMAGENT" || "COMPLETED" || "MISSED", // required
791
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
703
792
  * // },
704
793
  * // ChatAnalyticsLiveTranscriptionEvent: { // ChatAnalyticsLiveTranscriptionEvent
705
794
  * // id: "STRING_VALUE",
706
795
  * // chatId: "STRING_VALUE",
707
796
  * // time: Number("long"), // required
708
797
  * // company: "STRING_VALUE", // required
709
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
798
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
710
799
  * // message: { // Message
711
800
  * // text: "STRING_VALUE",
712
801
  * // elements: [ // ElementsList
@@ -965,8 +1054,37 @@ declare const DescribeEventCommand_base: {
965
1054
  * // },
966
1055
  * // },
967
1056
  * // ],
1057
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
968
1058
  * // type: "STRING_VALUE", // required
969
1059
  * // },
1060
+ * // ChatAnalyticsAnnotationsRecordEvent: { // ChatAnalyticsAnnotationsRecordEvent
1061
+ * // id: "STRING_VALUE",
1062
+ * // chatId: "STRING_VALUE",
1063
+ * // time: Number("long"), // required
1064
+ * // company: "STRING_VALUE", // required
1065
+ * // annotations: [ // required
1066
+ * // {
1067
+ * // id: "STRING_VALUE", // required
1068
+ * // time: Number("long"), // required
1069
+ * // payload: {// Union: only one key present
1070
+ * // tag: "STRING_VALUE",
1071
+ * // text: "STRING_VALUE",
1072
+ * // variables: {
1073
+ * // value: "DOCUMENT_VALUE", // required
1074
+ * // },
1075
+ * // result: {
1076
+ * // value: "DOCUMENT_VALUE", // required
1077
+ * // },
1078
+ * // },
1079
+ * // source: {
1080
+ * // type: "chatbot" || "voicebot" || "user" || "system", // required
1081
+ * // id: "STRING_VALUE",
1082
+ * // name: "STRING_VALUE",
1083
+ * // },
1084
+ * // },
1085
+ * // ],
1086
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1087
+ * // },
970
1088
  * // ChatAnalyticsTranscriptionRecordEvent: { // ChatAnalyticsTranscriptionRecordEvent
971
1089
  * // id: "STRING_VALUE",
972
1090
  * // chatId: "STRING_VALUE",
@@ -1057,13 +1175,13 @@ declare const DescribeEventCommand_base: {
1057
1175
  * // },
1058
1176
  * // ],
1059
1177
  * // },
1060
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1178
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1061
1179
  * // },
1062
1180
  * // ConferenceAnalyticsLiveProgressEvent: { // ConferenceAnalyticsLiveProgressEvent
1063
1181
  * // id: "STRING_VALUE", // required
1064
1182
  * // time: Number("long"), // required
1065
1183
  * // company: "STRING_VALUE", // required
1066
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1184
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1067
1185
  * // start: "STRING_VALUE", // required
1068
1186
  * // subject: "STRING_VALUE", // required
1069
1187
  * // participants: [ // ConferenceParticipantsList // required
@@ -1085,6 +1203,7 @@ declare const DescribeEventCommand_base: {
1085
1203
  * // ],
1086
1204
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
1087
1205
  * // transcriptionLanguage: "STRING_VALUE",
1206
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1088
1207
  * // participantsGroupIds: [
1089
1208
  * // "STRING_VALUE",
1090
1209
  * // ],
@@ -1093,21 +1212,46 @@ declare const DescribeEventCommand_base: {
1093
1212
  * // id: "STRING_VALUE", // required
1094
1213
  * // time: Number("long"), // required
1095
1214
  * // company: "STRING_VALUE", // required
1096
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1215
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1097
1216
  * // room: "STRING_VALUE",
1098
1217
  * // },
1099
1218
  * // ConferenceAnalyticsLiveInterruptedEvent: { // ConferenceAnalyticsLiveInterruptedEvent
1100
1219
  * // id: "STRING_VALUE", // required
1101
1220
  * // time: Number("long"), // required
1102
1221
  * // company: "STRING_VALUE", // required
1103
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1222
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1104
1223
  * // room: "STRING_VALUE",
1105
1224
  * // },
1225
+ * // ConferenceAnalyticsLiveAnnotationEvent: { // ConferenceAnalyticsLiveAnnotationEvent
1226
+ * // id: "STRING_VALUE", // required
1227
+ * // time: Number("long"), // required
1228
+ * // company: "STRING_VALUE", // required
1229
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1230
+ * // annotation: {
1231
+ * // id: "STRING_VALUE", // required
1232
+ * // time: Number("long"), // required
1233
+ * // payload: {// Union: only one key present
1234
+ * // tag: "STRING_VALUE",
1235
+ * // text: "STRING_VALUE",
1236
+ * // variables: {
1237
+ * // value: "DOCUMENT_VALUE", // required
1238
+ * // },
1239
+ * // result: {
1240
+ * // value: "DOCUMENT_VALUE", // required
1241
+ * // },
1242
+ * // },
1243
+ * // source: {
1244
+ * // type: "chatbot" || "voicebot" || "user" || "system", // required
1245
+ * // id: "STRING_VALUE",
1246
+ * // name: "STRING_VALUE",
1247
+ * // },
1248
+ * // },
1249
+ * // },
1106
1250
  * // ConferenceAnalyticsLiveTranscriptionEvent: { // ConferenceAnalyticsLiveTranscriptionEvent
1107
1251
  * // id: "STRING_VALUE", // required
1108
1252
  * // time: Number("long"), // required
1109
1253
  * // company: "STRING_VALUE", // required
1110
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1254
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1111
1255
  * // conferenceStartTime: Number("long"), // required
1112
1256
  * // transcriptionStartTime: Number("long"), // required
1113
1257
  * // chunk: { // ConferenceTranscriptionChunk
@@ -1141,7 +1285,7 @@ declare const DescribeEventCommand_base: {
1141
1285
  * // id: "STRING_VALUE", // required
1142
1286
  * // time: Number("long"), // required
1143
1287
  * // company: "STRING_VALUE", // required
1144
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1288
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1145
1289
  * // participant: {
1146
1290
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1147
1291
  * // role: "CLIENT" || "AGENT",
@@ -1162,7 +1306,7 @@ declare const DescribeEventCommand_base: {
1162
1306
  * // id: "STRING_VALUE", // required
1163
1307
  * // time: Number("long"), // required
1164
1308
  * // company: "STRING_VALUE", // required
1165
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1309
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1166
1310
  * // participant: {
1167
1311
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1168
1312
  * // role: "CLIENT" || "AGENT",
@@ -1211,9 +1355,19 @@ declare const DescribeEventCommand_base: {
1211
1355
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
1212
1356
  * // transcriptionLanguage: "STRING_VALUE",
1213
1357
  * // transcriptionSeconds: Number("int"),
1214
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1358
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1359
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1215
1360
  * // transcriptions: "STRING_VALUE",
1216
1361
  * // },
1362
+ * // ConferenceAnalyticsAnnotationsRecordEvent: { // ConferenceAnalyticsAnnotationsRecordEvent
1363
+ * // id: "STRING_VALUE", // required
1364
+ * // time: Number("long"), // required
1365
+ * // company: "STRING_VALUE", // required
1366
+ * // annotations: [ // required
1367
+ * // "<Annotation>",
1368
+ * // ],
1369
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1370
+ * // },
1217
1371
  * // ConferenceAnalyticsTranscriptionRecordEvent: { // ConferenceAnalyticsTranscriptionRecordEvent
1218
1372
  * // id: "STRING_VALUE", // required
1219
1373
  * // time: Number("long"), // required
@@ -1237,7 +1391,7 @@ declare const DescribeEventCommand_base: {
1237
1391
  * // },
1238
1392
  * // },
1239
1393
  * // ],
1240
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1394
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1241
1395
  * // subject: "STRING_VALUE",
1242
1396
  * // participants: { // ConferenceParticipantsMap
1243
1397
  * // "<keys>": "<ConferenceParticipant>",
@@ -1397,7 +1551,7 @@ declare const DescribeEventCommand_base: {
1397
1551
  * // id: "STRING_VALUE", // required
1398
1552
  * // pbx: "STRING_VALUE",
1399
1553
  * // company: "STRING_VALUE",
1400
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1554
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1401
1555
  * // time: Number("long"), // required
1402
1556
  * // integrationId: "STRING_VALUE", // required
1403
1557
  * // data: { // WebhookPresenceUserEventData
@@ -1418,7 +1572,7 @@ declare const DescribeEventCommand_base: {
1418
1572
  * // id: "STRING_VALUE", // required
1419
1573
  * // pbx: "STRING_VALUE",
1420
1574
  * // company: "STRING_VALUE",
1421
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1575
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1422
1576
  * // time: Number("long"), // required
1423
1577
  * // integrationId: "STRING_VALUE", // required
1424
1578
  * // data: { // WebhookPresenceTelephonyEventData
@@ -1432,7 +1586,7 @@ declare const DescribeEventCommand_base: {
1432
1586
  * // id: "STRING_VALUE", // required
1433
1587
  * // pbx: "STRING_VALUE",
1434
1588
  * // company: "STRING_VALUE",
1435
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1589
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1436
1590
  * // time: Number("long"), // required
1437
1591
  * // integrationId: "STRING_VALUE", // required
1438
1592
  * // data: { // WebhookPresenceConferenceEventData
@@ -1446,7 +1600,7 @@ declare const DescribeEventCommand_base: {
1446
1600
  * // id: "STRING_VALUE", // required
1447
1601
  * // pbx: "STRING_VALUE",
1448
1602
  * // company: "STRING_VALUE",
1449
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1603
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1450
1604
  * // time: Number("long"), // required
1451
1605
  * // integrationId: "STRING_VALUE", // required
1452
1606
  * // data: {
@@ -1455,7 +1609,7 @@ declare const DescribeEventCommand_base: {
1455
1609
  * // time: Number("long"), // required
1456
1610
  * // company: "STRING_VALUE", // required
1457
1611
  * // licenses: "<LicensesList>", // required
1458
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1612
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1459
1613
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1460
1614
  * // start: "STRING_VALUE", // required
1461
1615
  * // flows: [ // required
@@ -1479,7 +1633,6 @@ declare const DescribeEventCommand_base: {
1479
1633
  * // trunkDirection: "STRING_VALUE",
1480
1634
  * // queueName: "STRING_VALUE",
1481
1635
  * // queueId: "STRING_VALUE",
1482
- * // queuePosition: Number("int"),
1483
1636
  * // tags: [
1484
1637
  * // "STRING_VALUE",
1485
1638
  * // ],
@@ -1519,6 +1672,7 @@ declare const DescribeEventCommand_base: {
1519
1672
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
1520
1673
  * // transcriptionLanguage: "STRING_VALUE",
1521
1674
  * // transcriptionSeconds: Number("int"),
1675
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1522
1676
  * // attachment: "STRING_VALUE",
1523
1677
  * // attachmentType: "VOICEMAIL" || "FAX",
1524
1678
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -1558,7 +1712,7 @@ declare const DescribeEventCommand_base: {
1558
1712
  * // id: "STRING_VALUE", // required
1559
1713
  * // pbx: "STRING_VALUE",
1560
1714
  * // company: "STRING_VALUE",
1561
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1715
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1562
1716
  * // time: Number("long"), // required
1563
1717
  * // integrationId: "STRING_VALUE", // required
1564
1718
  * // data: {
@@ -1567,7 +1721,7 @@ declare const DescribeEventCommand_base: {
1567
1721
  * // time: Number("long"), // required
1568
1722
  * // company: "STRING_VALUE", // required
1569
1723
  * // licenses: "<LicensesList>", // required
1570
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1724
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1571
1725
  * // flows: Number("int"), // required
1572
1726
  * // },
1573
1727
  * // },
@@ -1575,7 +1729,7 @@ declare const DescribeEventCommand_base: {
1575
1729
  * // id: "STRING_VALUE", // required
1576
1730
  * // pbx: "STRING_VALUE",
1577
1731
  * // company: "STRING_VALUE",
1578
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1732
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1579
1733
  * // time: Number("long"), // required
1580
1734
  * // integrationId: "STRING_VALUE", // required
1581
1735
  * // data: {
@@ -1584,15 +1738,35 @@ declare const DescribeEventCommand_base: {
1584
1738
  * // time: Number("long"), // required
1585
1739
  * // company: "STRING_VALUE", // required
1586
1740
  * // licenses: "<LicensesList>", // required
1587
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1741
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1588
1742
  * // flows: Number("int"), // required
1589
1743
  * // },
1590
1744
  * // },
1745
+ * // WebhookCallLiveAnnotationEvent: { // WebhookCallLiveAnnotationEvent
1746
+ * // id: "STRING_VALUE", // required
1747
+ * // pbx: "STRING_VALUE",
1748
+ * // company: "STRING_VALUE",
1749
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1750
+ * // time: Number("long"), // required
1751
+ * // integrationId: "STRING_VALUE", // required
1752
+ * // data: {
1753
+ * // id: "STRING_VALUE", // required
1754
+ * // pbx: "STRING_VALUE", // required
1755
+ * // time: Number("long"), // required
1756
+ * // company: "STRING_VALUE", // required
1757
+ * // licenses: "<LicensesList>", // required
1758
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1759
+ * // flowIndex: Number("int"), // required
1760
+ * // flowStartTime: Number("long"), // required
1761
+ * // callStartTime: Number("long"), // required
1762
+ * // annotation: "<Annotation>", // required
1763
+ * // },
1764
+ * // },
1591
1765
  * // WebhookCallLiveTranscriptionEvent: { // WebhookCallLiveTranscriptionEvent
1592
1766
  * // id: "STRING_VALUE", // required
1593
1767
  * // pbx: "STRING_VALUE",
1594
1768
  * // company: "STRING_VALUE",
1595
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1769
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1596
1770
  * // time: Number("long"), // required
1597
1771
  * // integrationId: "STRING_VALUE", // required
1598
1772
  * // data: {
@@ -1601,7 +1775,7 @@ declare const DescribeEventCommand_base: {
1601
1775
  * // time: Number("long"), // required
1602
1776
  * // company: "STRING_VALUE", // required
1603
1777
  * // licenses: "<LicensesList>", // required
1604
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1778
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1605
1779
  * // flowIndex: Number("int"), // required
1606
1780
  * // flowStartTime: Number("long"), // required
1607
1781
  * // callStartTime: Number("long"), // required
@@ -1613,7 +1787,7 @@ declare const DescribeEventCommand_base: {
1613
1787
  * // id: "STRING_VALUE", // required
1614
1788
  * // pbx: "STRING_VALUE",
1615
1789
  * // company: "STRING_VALUE",
1616
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1790
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1617
1791
  * // time: Number("long"), // required
1618
1792
  * // integrationId: "STRING_VALUE", // required
1619
1793
  * // data: {
@@ -1622,7 +1796,7 @@ declare const DescribeEventCommand_base: {
1622
1796
  * // time: Number("long"), // required
1623
1797
  * // company: "STRING_VALUE", // required
1624
1798
  * // licenses: "<LicensesList>", // required
1625
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1799
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1626
1800
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1627
1801
  * // start: "STRING_VALUE", // required
1628
1802
  * // flows: [ // required
@@ -1646,7 +1820,6 @@ declare const DescribeEventCommand_base: {
1646
1820
  * // trunkDirection: "STRING_VALUE",
1647
1821
  * // queueName: "STRING_VALUE",
1648
1822
  * // queueId: "STRING_VALUE",
1649
- * // queuePosition: Number("int"),
1650
1823
  * // tags: [
1651
1824
  * // "STRING_VALUE",
1652
1825
  * // ],
@@ -1673,6 +1846,7 @@ declare const DescribeEventCommand_base: {
1673
1846
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
1674
1847
  * // transcriptionLanguage: "STRING_VALUE",
1675
1848
  * // transcriptionSeconds: Number("int"),
1849
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1676
1850
  * // attachment: "STRING_VALUE",
1677
1851
  * // attachmentType: "VOICEMAIL" || "FAX",
1678
1852
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -1712,7 +1886,7 @@ declare const DescribeEventCommand_base: {
1712
1886
  * // id: "STRING_VALUE", // required
1713
1887
  * // pbx: "STRING_VALUE",
1714
1888
  * // company: "STRING_VALUE",
1715
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1889
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1716
1890
  * // time: Number("long"), // required
1717
1891
  * // integrationId: "STRING_VALUE", // required
1718
1892
  * // data: {
@@ -1721,7 +1895,7 @@ declare const DescribeEventCommand_base: {
1721
1895
  * // time: Number("long"), // required
1722
1896
  * // company: "STRING_VALUE", // required
1723
1897
  * // licenses: "<LicensesList>", // required
1724
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1898
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1725
1899
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1726
1900
  * // start: "STRING_VALUE", // required
1727
1901
  * // flows: [ // required
@@ -1745,7 +1919,6 @@ declare const DescribeEventCommand_base: {
1745
1919
  * // trunkDirection: "STRING_VALUE",
1746
1920
  * // queueName: "STRING_VALUE",
1747
1921
  * // queueId: "STRING_VALUE",
1748
- * // queuePosition: Number("int"),
1749
1922
  * // tags: [
1750
1923
  * // "STRING_VALUE",
1751
1924
  * // ],
@@ -1772,6 +1945,7 @@ declare const DescribeEventCommand_base: {
1772
1945
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
1773
1946
  * // transcriptionLanguage: "STRING_VALUE",
1774
1947
  * // transcriptionSeconds: Number("int"),
1948
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1775
1949
  * // attachment: "STRING_VALUE",
1776
1950
  * // attachmentType: "VOICEMAIL" || "FAX",
1777
1951
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -1811,7 +1985,7 @@ declare const DescribeEventCommand_base: {
1811
1985
  * // id: "STRING_VALUE", // required
1812
1986
  * // pbx: "STRING_VALUE",
1813
1987
  * // company: "STRING_VALUE",
1814
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1988
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1815
1989
  * // time: Number("long"), // required
1816
1990
  * // integrationId: "STRING_VALUE", // required
1817
1991
  * // data: {
@@ -1820,7 +1994,7 @@ declare const DescribeEventCommand_base: {
1820
1994
  * // time: Number("long"), // required
1821
1995
  * // company: "STRING_VALUE", // required
1822
1996
  * // licenses: "<LicensesList>", // required
1823
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
1997
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1824
1998
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.record_pause" || "call.record_unpause" || "call.transcription" || "call.attachment", // required
1825
1999
  * // start: "STRING_VALUE", // required
1826
2000
  * // flows: [ // required
@@ -1844,7 +2018,6 @@ declare const DescribeEventCommand_base: {
1844
2018
  * // trunkDirection: "STRING_VALUE",
1845
2019
  * // queueName: "STRING_VALUE",
1846
2020
  * // queueId: "STRING_VALUE",
1847
- * // queuePosition: Number("int"),
1848
2021
  * // tags: "<CallFlowTags>",
1849
2022
  * // flags: "<CallFlowFlags>",
1850
2023
  * // callerMos: "STRING_VALUE",
@@ -1863,6 +2036,7 @@ declare const DescribeEventCommand_base: {
1863
2036
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
1864
2037
  * // transcriptionLanguage: "STRING_VALUE",
1865
2038
  * // transcriptionSeconds: Number("int"),
2039
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1866
2040
  * // attachment: "STRING_VALUE",
1867
2041
  * // attachmentType: "VOICEMAIL" || "FAX",
1868
2042
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -1879,7 +2053,7 @@ declare const DescribeEventCommand_base: {
1879
2053
  * // id: "STRING_VALUE", // required
1880
2054
  * // pbx: "STRING_VALUE",
1881
2055
  * // company: "STRING_VALUE",
1882
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2056
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1883
2057
  * // time: Number("long"), // required
1884
2058
  * // integrationId: "STRING_VALUE", // required
1885
2059
  * // data: "<CallAnalyticsLiveProgressEvent>", // required
@@ -1888,7 +2062,7 @@ declare const DescribeEventCommand_base: {
1888
2062
  * // id: "STRING_VALUE", // required
1889
2063
  * // pbx: "STRING_VALUE",
1890
2064
  * // company: "STRING_VALUE",
1891
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2065
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1892
2066
  * // time: Number("long"), // required
1893
2067
  * // integrationId: "STRING_VALUE", // required
1894
2068
  * // data: {
@@ -1918,7 +2092,6 @@ declare const DescribeEventCommand_base: {
1918
2092
  * // trunkDirection: "STRING_VALUE",
1919
2093
  * // queueName: "STRING_VALUE",
1920
2094
  * // queueId: "STRING_VALUE",
1921
- * // queuePosition: Number("int"),
1922
2095
  * // tags: "<CallFlowTags>",
1923
2096
  * // flags: "<CallFlowFlags>",
1924
2097
  * // callerMos: "STRING_VALUE",
@@ -1937,6 +2110,7 @@ declare const DescribeEventCommand_base: {
1937
2110
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
1938
2111
  * // transcriptionLanguage: "STRING_VALUE",
1939
2112
  * // transcriptionSeconds: Number("int"),
2113
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
1940
2114
  * // attachment: "STRING_VALUE",
1941
2115
  * // attachmentType: "VOICEMAIL" || "FAX",
1942
2116
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -1952,7 +2126,7 @@ declare const DescribeEventCommand_base: {
1952
2126
  * // totalWaitTime: Number("int"), // required
1953
2127
  * // totalQueueTime: Number("int"), // required
1954
2128
  * // totalHoldTime: Number("int"), // required
1955
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2129
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
1956
2130
  * // complete: true || false, // required
1957
2131
  * // },
1958
2132
  * // },
@@ -1960,7 +2134,7 @@ declare const DescribeEventCommand_base: {
1960
2134
  * // id: "STRING_VALUE", // required
1961
2135
  * // pbx: "STRING_VALUE",
1962
2136
  * // company: "STRING_VALUE",
1963
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2137
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
1964
2138
  * // time: Number("long"), // required
1965
2139
  * // integrationId: "STRING_VALUE", // required
1966
2140
  * // data: { // WebhookCallTranscriptionCompletedEventData
@@ -1984,7 +2158,6 @@ declare const DescribeEventCommand_base: {
1984
2158
  * // trunkDirection: "STRING_VALUE",
1985
2159
  * // queueName: "STRING_VALUE",
1986
2160
  * // queueId: "STRING_VALUE",
1987
- * // queuePosition: Number("int"),
1988
2161
  * // tags: "<CallFlowTags>",
1989
2162
  * // flags: "<CallFlowFlags>",
1990
2163
  * // callerMos: "STRING_VALUE",
@@ -2003,6 +2176,7 @@ declare const DescribeEventCommand_base: {
2003
2176
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
2004
2177
  * // transcriptionLanguage: "STRING_VALUE",
2005
2178
  * // transcriptionSeconds: Number("int"),
2179
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2006
2180
  * // attachment: "STRING_VALUE",
2007
2181
  * // attachmentType: "VOICEMAIL" || "FAX",
2008
2182
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -2013,7 +2187,7 @@ declare const DescribeEventCommand_base: {
2013
2187
  * // time: Number("long"), // required
2014
2188
  * // company: "STRING_VALUE", // required
2015
2189
  * // licenses: "<LicensesList>", // required
2016
- * // type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
2190
+ * // type: "call" || "call_transcription" || "call_annotations" || "conference" || "conference_transcription" || "conference_annotations" || "chat" || "chat_transcription" || "chat_annotations", // required
2017
2191
  * // },
2018
2192
  * // chunks: [ // TranscriptionTextChunkList // required
2019
2193
  * // { // TranscriptionTextChunk
@@ -2030,7 +2204,7 @@ declare const DescribeEventCommand_base: {
2030
2204
  * // id: "STRING_VALUE", // required
2031
2205
  * // pbx: "STRING_VALUE",
2032
2206
  * // company: "STRING_VALUE",
2033
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2207
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2034
2208
  * // time: Number("long"), // required
2035
2209
  * // integrationId: "STRING_VALUE", // required
2036
2210
  * // data: { // WebhookCallTranscriptionTextCompletedEventData
@@ -2054,7 +2228,6 @@ declare const DescribeEventCommand_base: {
2054
2228
  * // trunkDirection: "STRING_VALUE",
2055
2229
  * // queueName: "STRING_VALUE",
2056
2230
  * // queueId: "STRING_VALUE",
2057
- * // queuePosition: Number("int"),
2058
2231
  * // tags: "<CallFlowTags>",
2059
2232
  * // flags: "<CallFlowFlags>",
2060
2233
  * // callerMos: "STRING_VALUE",
@@ -2073,6 +2246,7 @@ declare const DescribeEventCommand_base: {
2073
2246
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
2074
2247
  * // transcriptionLanguage: "STRING_VALUE",
2075
2248
  * // transcriptionSeconds: Number("int"),
2249
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2076
2250
  * // attachment: "STRING_VALUE",
2077
2251
  * // attachmentType: "VOICEMAIL" || "FAX",
2078
2252
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -2083,7 +2257,7 @@ declare const DescribeEventCommand_base: {
2083
2257
  * // time: Number("long"), // required
2084
2258
  * // company: "STRING_VALUE", // required
2085
2259
  * // licenses: "<LicensesList>", // required
2086
- * // type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
2260
+ * // type: "call" || "call_transcription" || "call_annotations" || "conference" || "conference_transcription" || "conference_annotations" || "chat" || "chat_transcription" || "chat_annotations", // required
2087
2261
  * // },
2088
2262
  * // transcription: "STRING_VALUE", // required
2089
2263
  * // },
@@ -2092,7 +2266,7 @@ declare const DescribeEventCommand_base: {
2092
2266
  * // id: "STRING_VALUE", // required
2093
2267
  * // pbx: "STRING_VALUE",
2094
2268
  * // company: "STRING_VALUE",
2095
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2269
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2096
2270
  * // time: Number("long"), // required
2097
2271
  * // integrationId: "STRING_VALUE", // required
2098
2272
  * // data: { // WebhookCallSummaryCompletedEventData
@@ -2116,7 +2290,6 @@ declare const DescribeEventCommand_base: {
2116
2290
  * // trunkDirection: "STRING_VALUE",
2117
2291
  * // queueName: "STRING_VALUE",
2118
2292
  * // queueId: "STRING_VALUE",
2119
- * // queuePosition: Number("int"),
2120
2293
  * // tags: "<CallFlowTags>",
2121
2294
  * // flags: "<CallFlowFlags>",
2122
2295
  * // callerMos: "STRING_VALUE",
@@ -2135,6 +2308,7 @@ declare const DescribeEventCommand_base: {
2135
2308
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
2136
2309
  * // transcriptionLanguage: "STRING_VALUE",
2137
2310
  * // transcriptionSeconds: Number("int"),
2311
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2138
2312
  * // attachment: "STRING_VALUE",
2139
2313
  * // attachmentType: "VOICEMAIL" || "FAX",
2140
2314
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
@@ -2145,7 +2319,7 @@ declare const DescribeEventCommand_base: {
2145
2319
  * // time: Number("long"), // required
2146
2320
  * // company: "STRING_VALUE", // required
2147
2321
  * // licenses: "<LicensesList>", // required
2148
- * // type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
2322
+ * // type: "call" || "call_transcription" || "call_annotations" || "conference" || "conference_transcription" || "conference_annotations" || "chat" || "chat_transcription" || "chat_annotations", // required
2149
2323
  * // },
2150
2324
  * // summary: { // TranscriptionSummary
2151
2325
  * // title: "STRING_VALUE",
@@ -2190,14 +2364,14 @@ declare const DescribeEventCommand_base: {
2190
2364
  * // id: "STRING_VALUE", // required
2191
2365
  * // pbx: "STRING_VALUE",
2192
2366
  * // company: "STRING_VALUE",
2193
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2367
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2194
2368
  * // time: Number("long"), // required
2195
2369
  * // integrationId: "STRING_VALUE", // required
2196
2370
  * // data: {
2197
2371
  * // id: "STRING_VALUE", // required
2198
2372
  * // time: Number("long"), // required
2199
2373
  * // company: "STRING_VALUE", // required
2200
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2374
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2201
2375
  * // start: "STRING_VALUE", // required
2202
2376
  * // subject: "STRING_VALUE", // required
2203
2377
  * // participants: [ // required
@@ -2205,6 +2379,7 @@ declare const DescribeEventCommand_base: {
2205
2379
  * // ],
2206
2380
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE",
2207
2381
  * // transcriptionLanguage: "STRING_VALUE",
2382
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2208
2383
  * // participantsGroupIds: "<ConversationParticipantsGroupList>",
2209
2384
  * // },
2210
2385
  * // },
@@ -2212,14 +2387,14 @@ declare const DescribeEventCommand_base: {
2212
2387
  * // id: "STRING_VALUE", // required
2213
2388
  * // pbx: "STRING_VALUE",
2214
2389
  * // company: "STRING_VALUE",
2215
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2390
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2216
2391
  * // time: Number("long"), // required
2217
2392
  * // integrationId: "STRING_VALUE", // required
2218
2393
  * // data: {
2219
2394
  * // id: "STRING_VALUE", // required
2220
2395
  * // time: Number("long"), // required
2221
2396
  * // company: "STRING_VALUE", // required
2222
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2397
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2223
2398
  * // room: "STRING_VALUE",
2224
2399
  * // },
2225
2400
  * // },
@@ -2227,29 +2402,44 @@ declare const DescribeEventCommand_base: {
2227
2402
  * // id: "STRING_VALUE", // required
2228
2403
  * // pbx: "STRING_VALUE",
2229
2404
  * // company: "STRING_VALUE",
2230
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2405
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2231
2406
  * // time: Number("long"), // required
2232
2407
  * // integrationId: "STRING_VALUE", // required
2233
2408
  * // data: {
2234
2409
  * // id: "STRING_VALUE", // required
2235
2410
  * // time: Number("long"), // required
2236
2411
  * // company: "STRING_VALUE", // required
2237
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2412
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2238
2413
  * // room: "STRING_VALUE",
2239
2414
  * // },
2240
2415
  * // },
2416
+ * // WebhookConferenceLiveAnnotationEvent: { // WebhookConferenceLiveAnnotationEvent
2417
+ * // id: "STRING_VALUE", // required
2418
+ * // pbx: "STRING_VALUE",
2419
+ * // company: "STRING_VALUE",
2420
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2421
+ * // time: Number("long"), // required
2422
+ * // integrationId: "STRING_VALUE", // required
2423
+ * // data: {
2424
+ * // id: "STRING_VALUE", // required
2425
+ * // time: Number("long"), // required
2426
+ * // company: "STRING_VALUE", // required
2427
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2428
+ * // annotation: "<Annotation>", // required
2429
+ * // },
2430
+ * // },
2241
2431
  * // WebhookConferenceLiveJoinEvent: { // WebhookConferenceLiveJoinEvent
2242
2432
  * // id: "STRING_VALUE", // required
2243
2433
  * // pbx: "STRING_VALUE",
2244
2434
  * // company: "STRING_VALUE",
2245
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2435
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2246
2436
  * // time: Number("long"), // required
2247
2437
  * // integrationId: "STRING_VALUE", // required
2248
2438
  * // data: {
2249
2439
  * // id: "STRING_VALUE", // required
2250
2440
  * // time: Number("long"), // required
2251
2441
  * // company: "STRING_VALUE", // required
2252
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2442
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2253
2443
  * // participant: "<ConferenceParticipant>", // required
2254
2444
  * // },
2255
2445
  * // },
@@ -2257,14 +2447,14 @@ declare const DescribeEventCommand_base: {
2257
2447
  * // id: "STRING_VALUE", // required
2258
2448
  * // pbx: "STRING_VALUE",
2259
2449
  * // company: "STRING_VALUE",
2260
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2450
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2261
2451
  * // time: Number("long"), // required
2262
2452
  * // integrationId: "STRING_VALUE", // required
2263
2453
  * // data: {
2264
2454
  * // id: "STRING_VALUE", // required
2265
2455
  * // time: Number("long"), // required
2266
2456
  * // company: "STRING_VALUE", // required
2267
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2457
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2268
2458
  * // participant: "<ConferenceParticipant>", // required
2269
2459
  * // },
2270
2460
  * // },
@@ -2272,14 +2462,14 @@ declare const DescribeEventCommand_base: {
2272
2462
  * // id: "STRING_VALUE", // required
2273
2463
  * // pbx: "STRING_VALUE",
2274
2464
  * // company: "STRING_VALUE",
2275
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2465
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2276
2466
  * // time: Number("long"), // required
2277
2467
  * // integrationId: "STRING_VALUE", // required
2278
2468
  * // data: {
2279
2469
  * // id: "STRING_VALUE", // required
2280
2470
  * // time: Number("long"), // required
2281
2471
  * // company: "STRING_VALUE", // required
2282
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2472
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2283
2473
  * // conferenceStartTime: Number("long"), // required
2284
2474
  * // transcriptionStartTime: Number("long"), // required
2285
2475
  * // chunk: "<ConferenceTranscriptionChunk>", // required
@@ -2290,7 +2480,7 @@ declare const DescribeEventCommand_base: {
2290
2480
  * // id: "STRING_VALUE", // required
2291
2481
  * // pbx: "STRING_VALUE",
2292
2482
  * // company: "STRING_VALUE",
2293
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2483
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2294
2484
  * // time: Number("long"), // required
2295
2485
  * // integrationId: "STRING_VALUE", // required
2296
2486
  * // data: {
@@ -2325,7 +2515,8 @@ declare const DescribeEventCommand_base: {
2325
2515
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
2326
2516
  * // transcriptionLanguage: "STRING_VALUE",
2327
2517
  * // transcriptionSeconds: Number("int"),
2328
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2518
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2519
+ * // type: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2329
2520
  * // transcriptions: "STRING_VALUE",
2330
2521
  * // },
2331
2522
  * // },
@@ -2333,7 +2524,7 @@ declare const DescribeEventCommand_base: {
2333
2524
  * // id: "STRING_VALUE", // required
2334
2525
  * // pbx: "STRING_VALUE",
2335
2526
  * // company: "STRING_VALUE",
2336
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2527
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2337
2528
  * // time: Number("long"), // required
2338
2529
  * // integrationId: "STRING_VALUE", // required
2339
2530
  * // data: { // WebhookConferenceTranscriptionCompletedEventData
@@ -2355,7 +2546,8 @@ declare const DescribeEventCommand_base: {
2355
2546
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
2356
2547
  * // transcriptionLanguage: "STRING_VALUE",
2357
2548
  * // transcriptionSeconds: Number("int"),
2358
- * // type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
2549
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2550
+ * // type: "call" || "call_transcription" || "call_annotations" || "conference" || "conference_transcription" || "conference_annotations" || "chat" || "chat_transcription" || "chat_annotations", // required
2359
2551
  * // },
2360
2552
  * // chunks: [ // required
2361
2553
  * // {
@@ -2372,7 +2564,7 @@ declare const DescribeEventCommand_base: {
2372
2564
  * // id: "STRING_VALUE", // required
2373
2565
  * // pbx: "STRING_VALUE",
2374
2566
  * // company: "STRING_VALUE",
2375
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2567
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2376
2568
  * // time: Number("long"), // required
2377
2569
  * // integrationId: "STRING_VALUE", // required
2378
2570
  * // data: { // WebhookConferenceTranscriptionTextCompletedEventData
@@ -2394,7 +2586,8 @@ declare const DescribeEventCommand_base: {
2394
2586
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
2395
2587
  * // transcriptionLanguage: "STRING_VALUE",
2396
2588
  * // transcriptionSeconds: Number("int"),
2397
- * // type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
2589
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2590
+ * // type: "call" || "call_transcription" || "call_annotations" || "conference" || "conference_transcription" || "conference_annotations" || "chat" || "chat_transcription" || "chat_annotations", // required
2398
2591
  * // },
2399
2592
  * // transcription: "STRING_VALUE", // required
2400
2593
  * // },
@@ -2403,7 +2596,7 @@ declare const DescribeEventCommand_base: {
2403
2596
  * // id: "STRING_VALUE", // required
2404
2597
  * // pbx: "STRING_VALUE",
2405
2598
  * // company: "STRING_VALUE",
2406
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2599
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2407
2600
  * // time: Number("long"), // required
2408
2601
  * // integrationId: "STRING_VALUE", // required
2409
2602
  * // data: { // WebhookConferenceSummaryCompletedEventData
@@ -2425,7 +2618,8 @@ declare const DescribeEventCommand_base: {
2425
2618
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
2426
2619
  * // transcriptionLanguage: "STRING_VALUE",
2427
2620
  * // transcriptionSeconds: Number("int"),
2428
- * // type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
2621
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2622
+ * // type: "call" || "call_transcription" || "call_annotations" || "conference" || "conference_transcription" || "conference_annotations" || "chat" || "chat_transcription" || "chat_annotations", // required
2429
2623
  * // },
2430
2624
  * // summary: {
2431
2625
  * // title: "STRING_VALUE",
@@ -2460,7 +2654,7 @@ declare const DescribeEventCommand_base: {
2460
2654
  * // id: "STRING_VALUE", // required
2461
2655
  * // pbx: "STRING_VALUE",
2462
2656
  * // company: "STRING_VALUE",
2463
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2657
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2464
2658
  * // time: Number("long"), // required
2465
2659
  * // integrationId: "STRING_VALUE", // required
2466
2660
  * // data: {
@@ -2468,7 +2662,7 @@ declare const DescribeEventCommand_base: {
2468
2662
  * // chatId: "STRING_VALUE",
2469
2663
  * // time: Number("long"), // required
2470
2664
  * // company: "STRING_VALUE", // required
2471
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2665
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2472
2666
  * // start: "STRING_VALUE", // required
2473
2667
  * // channelId: "STRING_VALUE", // required
2474
2668
  * // channelType: "direct" || "group", // required
@@ -2511,13 +2705,14 @@ declare const DescribeEventCommand_base: {
2511
2705
  * // ],
2512
2706
  * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND", // required
2513
2707
  * // status: "WAITFIRSTREPLY" || "WAITREPLYFROMGUEST" || "WAITREPLYFROMAGENT" || "COMPLETED" || "MISSED", // required
2708
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2514
2709
  * // },
2515
2710
  * // },
2516
2711
  * // WebhookChatLiveCompletedEvent: { // WebhookChatLiveCompletedEvent
2517
2712
  * // id: "STRING_VALUE", // required
2518
2713
  * // pbx: "STRING_VALUE",
2519
2714
  * // company: "STRING_VALUE",
2520
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2715
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2521
2716
  * // time: Number("long"), // required
2522
2717
  * // integrationId: "STRING_VALUE", // required
2523
2718
  * // data: {
@@ -2525,14 +2720,29 @@ declare const DescribeEventCommand_base: {
2525
2720
  * // chatId: "STRING_VALUE",
2526
2721
  * // time: Number("long"), // required
2527
2722
  * // company: "STRING_VALUE", // required
2528
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2723
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2529
2724
  * // },
2530
2725
  * // },
2531
2726
  * // WebhookChatLiveInterruptedEvent: { // WebhookChatLiveInterruptedEvent
2532
2727
  * // id: "STRING_VALUE", // required
2533
2728
  * // pbx: "STRING_VALUE",
2534
2729
  * // company: "STRING_VALUE",
2535
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2730
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2731
+ * // time: Number("long"), // required
2732
+ * // integrationId: "STRING_VALUE", // required
2733
+ * // data: {
2734
+ * // id: "STRING_VALUE",
2735
+ * // chatId: "STRING_VALUE",
2736
+ * // time: Number("long"), // required
2737
+ * // company: "STRING_VALUE", // required
2738
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2739
+ * // },
2740
+ * // },
2741
+ * // WebhookChatLiveAnnotationEvent: { // WebhookChatLiveAnnotationEvent
2742
+ * // id: "STRING_VALUE", // required
2743
+ * // pbx: "STRING_VALUE",
2744
+ * // company: "STRING_VALUE",
2745
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2536
2746
  * // time: Number("long"), // required
2537
2747
  * // integrationId: "STRING_VALUE", // required
2538
2748
  * // data: {
@@ -2540,14 +2750,15 @@ declare const DescribeEventCommand_base: {
2540
2750
  * // chatId: "STRING_VALUE",
2541
2751
  * // time: Number("long"), // required
2542
2752
  * // company: "STRING_VALUE", // required
2543
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2753
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2754
+ * // annotation: "<Annotation>", // required
2544
2755
  * // },
2545
2756
  * // },
2546
2757
  * // WebhookChatManagerMissedEvent: { // WebhookChatManagerMissedEvent
2547
2758
  * // id: "STRING_VALUE", // required
2548
2759
  * // pbx: "STRING_VALUE",
2549
2760
  * // company: "STRING_VALUE",
2550
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2761
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2551
2762
  * // time: Number("long"), // required
2552
2763
  * // integrationId: "STRING_VALUE", // required
2553
2764
  * // data: {
@@ -2562,7 +2773,7 @@ declare const DescribeEventCommand_base: {
2562
2773
  * // id: "STRING_VALUE", // required
2563
2774
  * // pbx: "STRING_VALUE",
2564
2775
  * // company: "STRING_VALUE",
2565
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2776
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2566
2777
  * // time: Number("long"), // required
2567
2778
  * // integrationId: "STRING_VALUE", // required
2568
2779
  * // data: {
@@ -2646,6 +2857,7 @@ declare const DescribeEventCommand_base: {
2646
2857
  * // info: "<ChatParticipantInfo>", // required
2647
2858
  * // },
2648
2859
  * // ],
2860
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2649
2861
  * // type: "STRING_VALUE", // required
2650
2862
  * // },
2651
2863
  * // },
@@ -2653,7 +2865,7 @@ declare const DescribeEventCommand_base: {
2653
2865
  * // id: "STRING_VALUE", // required
2654
2866
  * // pbx: "STRING_VALUE",
2655
2867
  * // company: "STRING_VALUE",
2656
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2868
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2657
2869
  * // time: Number("long"), // required
2658
2870
  * // integrationId: "STRING_VALUE", // required
2659
2871
  * // data: { // WebhookChatSummaryCompletedEventData
@@ -2675,7 +2887,8 @@ declare const DescribeEventCommand_base: {
2675
2887
  * // channel: "<Channel>", // required
2676
2888
  * // status: "WAITFIRSTREPLY" || "WAITREPLYFROMGUEST" || "WAITREPLYFROMAGENT" || "COMPLETED" || "MISSED",
2677
2889
  * // participants: "<ChatParticipantsList>", // required
2678
- * // type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
2890
+ * // annotationsStatus: "AVAILABLE" || "UNAVAILABLE",
2891
+ * // type: "call" || "call_transcription" || "call_annotations" || "conference" || "conference_transcription" || "conference_annotations" || "chat" || "chat_transcription" || "chat_annotations", // required
2679
2892
  * // },
2680
2893
  * // summary: {
2681
2894
  * // title: "STRING_VALUE",
@@ -2710,7 +2923,7 @@ declare const DescribeEventCommand_base: {
2710
2923
  * // id: "STRING_VALUE", // required
2711
2924
  * // pbx: "STRING_VALUE",
2712
2925
  * // company: "STRING_VALUE",
2713
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2926
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2714
2927
  * // time: Number("long"), // required
2715
2928
  * // integrationId: "STRING_VALUE", // required
2716
2929
  * // data: { // WebhookOutdatedCallEventData
@@ -2763,7 +2976,7 @@ declare const DescribeEventCommand_base: {
2763
2976
  * // id: "STRING_VALUE", // required
2764
2977
  * // pbx: "STRING_VALUE",
2765
2978
  * // company: "STRING_VALUE",
2766
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2979
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2767
2980
  * // time: Number("long"), // required
2768
2981
  * // integrationId: "STRING_VALUE", // required
2769
2982
  * // data: {
@@ -2816,7 +3029,7 @@ declare const DescribeEventCommand_base: {
2816
3029
  * // id: "STRING_VALUE", // required
2817
3030
  * // pbx: "STRING_VALUE",
2818
3031
  * // company: "STRING_VALUE",
2819
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
3032
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2820
3033
  * // time: Number("long"), // required
2821
3034
  * // integrationId: "STRING_VALUE", // required
2822
3035
  * // data: {
@@ -2854,7 +3067,7 @@ declare const DescribeEventCommand_base: {
2854
3067
  * // id: "STRING_VALUE", // required
2855
3068
  * // pbx: "STRING_VALUE",
2856
3069
  * // company: "STRING_VALUE",
2857
- * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
3070
+ * // type: "presence:user" || "presence:telephony" || "presence:conference" || "call:live:progress" || "call:live:completed" || "call:live:interrupted" || "call:live:annotation" || "call:live:transcription" || "call:live:record:start" || "call:live:record:stop" || "call:live:record:pause" || "call:live:record:unpause" || "call:completed" || "call:transcription:completed" || "call:transcription:text:completed" || "call:summary:completed" || "conference:live:progress" || "conference:live:join" || "conference:live:leave" || "conference:live:completed" || "conference:live:interrupted" || "conference:live:annotation" || "conference:live:transcription" || "conference:transcription:completed" || "conference:transcription:text:completed" || "conference:summary:completed" || "conference:completed" || "chat:live:progress" || "chat:live:completed" || "chat:live:interrupted" || "chat:live:annotation" || "chat:live:missed" || "chat:manager:missed" || "chat:summary:completed" || "chat:completed" || "call:start" || "call:update" || "call:end" || "sms:status", // required
2858
3071
  * // time: Number("long"), // required
2859
3072
  * // integrationId: "STRING_VALUE", // required
2860
3073
  * // data: { // SmsStatusConsumeEventData
@@ -2872,28 +3085,22 @@ declare const DescribeEventCommand_base: {
2872
3085
  * // pbx: "STRING_VALUE", // required
2873
3086
  * // time: Number("long"), // required
2874
3087
  * // company: "STRING_VALUE", // required
2875
- * // name: "STRING_VALUE", // required
3088
+ * // licenses: "<LicensesList>", // required
3089
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
3090
+ * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
3091
+ * // name: "STRING_VALUE",
2876
3092
  * // strategy: "STRING_VALUE",
2877
3093
  * // maxCalls: "STRING_VALUE",
2878
3094
  * // weight: "STRING_VALUE",
2879
- * // timeZone: "STRING_VALUE",
2880
- * // aclGroup: "STRING_VALUE",
2881
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2882
- * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
2883
3095
  * // agents: [ // ServiceAgentsList
2884
3096
  * // { // ServiceAgent
2885
3097
  * // id: "STRING_VALUE", // required
2886
3098
  * // penalty: "STRING_VALUE",
2887
3099
  * // type: "STATIC" || "DYNAMIC",
2888
3100
  * // paused: true || false,
2889
- * // status: "STRING_VALUE",
2890
- * // reason: "STRING_VALUE",
2891
- * // message: "STRING_VALUE",
2892
3101
  * // lastQueueCallEnd: Number("long"),
2893
3102
  * // userExtension: "STRING_VALUE",
2894
- * // department: "STRING_VALUE",
2895
3103
  * // name: "STRING_VALUE",
2896
- * // aclGroup: "STRING_VALUE",
2897
3104
  * // },
2898
3105
  * // ],
2899
3106
  * // calls: [ // ServiceCallsList
@@ -2905,120 +3112,54 @@ declare const DescribeEventCommand_base: {
2905
3112
  * // pbx: "STRING_VALUE", // required
2906
3113
  * // time: Number("long"), // required
2907
3114
  * // company: "STRING_VALUE", // required
2908
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2909
- * // },
2910
- * // ServiceAgentsStatusAnalyticsRecordEvent: { // ServiceAgentsStatusAnalyticsRecordEvent
2911
- * // id: "STRING_VALUE", // required
2912
- * // pbx: "STRING_VALUE", // required
2913
- * // time: Number("long"), // required
2914
- * // company: "STRING_VALUE", // required
2915
- * // name: "STRING_VALUE", // required
2916
- * // strategy: "STRING_VALUE",
2917
- * // maxCalls: "STRING_VALUE",
2918
- * // weight: "STRING_VALUE",
2919
- * // timeZone: "STRING_VALUE",
2920
- * // aclGroup: "STRING_VALUE",
2921
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2922
- * // agents: [ // required
2923
- * // {
2924
- * // id: "STRING_VALUE", // required
2925
- * // penalty: "STRING_VALUE",
2926
- * // type: "STATIC" || "DYNAMIC",
2927
- * // paused: true || false,
2928
- * // status: "STRING_VALUE",
2929
- * // reason: "STRING_VALUE",
2930
- * // message: "STRING_VALUE",
2931
- * // lastQueueCallEnd: Number("long"),
2932
- * // userExtension: "STRING_VALUE",
2933
- * // department: "STRING_VALUE",
2934
- * // name: "STRING_VALUE",
2935
- * // aclGroup: "STRING_VALUE",
2936
- * // },
2937
- * // ],
3115
+ * // licenses: "<LicensesList>", // required
3116
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
2938
3117
  * // },
2939
3118
  * // ServiceCallAnalyticsLiveProgressEvent: { // ServiceCallAnalyticsLiveProgressEvent
2940
3119
  * // id: "STRING_VALUE", // required
2941
3120
  * // pbx: "STRING_VALUE", // required
2942
3121
  * // time: Number("long"), // required
2943
3122
  * // company: "STRING_VALUE", // required
2944
- * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
2945
- * // reason: "STRING_VALUE",
2946
- * // relatedAgents: [ // ServiceCallAgentsList
2947
- * // "STRING_VALUE",
2948
- * // ],
3123
+ * // licenses: "<LicensesList>", // required
2949
3124
  * // callId: "STRING_VALUE", // required
2950
- * // flowId: Number("int"),
2951
3125
  * // startTime: Number("long"),
2952
3126
  * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
2953
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2954
- * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
2955
- * // },
2956
- * // ServiceCallAnalyticsLiveCompleteEvent: { // ServiceCallAnalyticsLiveCompleteEvent
2957
- * // id: "STRING_VALUE", // required
2958
- * // pbx: "STRING_VALUE", // required
2959
- * // time: Number("long"), // required
2960
- * // company: "STRING_VALUE", // required
2961
- * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
2962
- * // reason: "STRING_VALUE",
2963
- * // relatedAgents: [
3127
+ * // action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
3128
+ * // customer: { // ServiceCustomer
3129
+ * // phone: "STRING_VALUE", // required
3130
+ * // name: "STRING_VALUE",
3131
+ * // },
3132
+ * // relatedAgents: [ // ServiceCallAgentsList
2964
3133
  * // "STRING_VALUE",
2965
3134
  * // ],
2966
- * // callId: "STRING_VALUE", // required
2967
- * // flowId: Number("int"),
2968
- * // startTime: Number("long"),
2969
- * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
2970
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
3135
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
3136
+ * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
2971
3137
  * // },
2972
- * // ServiceCallAnalyticsRecordEvent: { // ServiceCallAnalyticsRecordEvent
3138
+ * // ServiceCallAnalyticsLiveCompleteEvent: { // ServiceCallAnalyticsLiveCompleteEvent
2973
3139
  * // id: "STRING_VALUE", // required
2974
3140
  * // pbx: "STRING_VALUE", // required
2975
3141
  * // time: Number("long"), // required
2976
3142
  * // company: "STRING_VALUE", // required
2977
- * // name: "STRING_VALUE", // required
2978
- * // strategy: "STRING_VALUE",
2979
- * // maxCalls: "STRING_VALUE",
2980
- * // weight: "STRING_VALUE",
2981
- * // timeZone: "STRING_VALUE",
2982
- * // aclGroup: "STRING_VALUE",
3143
+ * // licenses: "<LicensesList>", // required
2983
3144
  * // callId: "STRING_VALUE", // required
2984
- * // flowId: Number("int"),
2985
3145
  * // startTime: Number("long"),
2986
3146
  * // direction: "INTERNAL" || "INBOUND" || "OUTBOUND" || "UNDEFINED",
2987
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_agent_status" || "service_call" || "service_call_complete", // required
2988
- * // agents: [
2989
- * // {
2990
- * // id: "STRING_VALUE", // required
2991
- * // penalty: "STRING_VALUE",
2992
- * // type: "STATIC" || "DYNAMIC",
2993
- * // paused: true || false,
2994
- * // status: "STRING_VALUE",
2995
- * // reason: "STRING_VALUE",
2996
- * // message: "STRING_VALUE",
2997
- * // lastQueueCallEnd: Number("long"),
2998
- * // userExtension: "STRING_VALUE",
2999
- * // department: "STRING_VALUE",
3000
- * // name: "STRING_VALUE",
3001
- * // aclGroup: "STRING_VALUE",
3002
- * // },
3003
- * // ],
3004
- * // actions: [ // ServiceCallRecordList // required
3005
- * // { // ServiceCallRecord
3006
- * // action: "INIT" || "WAIT" || "RING" || "REJECT" || "CANCEL" || "ANSWER" || "END",
3007
- * // reason: "STRING_VALUE",
3008
- * // relatedAgents: [
3009
- * // "STRING_VALUE",
3010
- * // ],
3011
- * // time: Number("long"), // required
3012
- * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
3013
- * // },
3147
+ * // action: "RING" || "REJECT" || "CANCEL" || "ANSWER",
3148
+ * // customer: {
3149
+ * // phone: "STRING_VALUE", // required
3150
+ * // name: "STRING_VALUE",
3151
+ * // },
3152
+ * // relatedAgents: [
3153
+ * // "STRING_VALUE",
3014
3154
  * // ],
3155
+ * // event: "chat" || "chat_annotation" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_annotation" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_annotation" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_complete" || "service_agent" || "service_call" || "service_call_complete", // required
3015
3156
  * // },
3016
- * // CallEventType: "CallAnalyticsLiveProgressEvent" || "CallAnalyticsLiveCompleteEvent" || "CallAnalyticsLiveInterruptedEvent" || "CallAnalyticsLiveTranscriptionEvent" || "CallAnalyticsRecordEvent" || "CallAnalyticsTranscriptionRecordEvent" || "CallAnalyticsCostRecordEvent",
3017
- * // ConferenceEventType: "ConferenceAnalyticsLiveProgressEvent" || "ConferenceAnalyticsLiveCompleteEvent" || "ConferenceAnalyticsLiveInterruptedEvent" || "ConferenceAnalyticsLiveTranscriptionEvent" || "ConferenceAnalyticsLiveJoinEvent" || "ConferenceAnalyticsLiveLeaveEvent" || "ConferenceAnalyticsRecordEvent" || "ConferenceAnalyticsTranscriptionRecordEvent",
3018
- * // ChatEventType: "ChatAnalyticsLiveCompleteEvent" || "ChatAnalyticsLiveInterruptedEvent" || "ChatAnalyticsLiveProgressEvent" || "ChatAnalyticsLiveTranscriptionEvent" || "ChatAnalyticsManagerMissedEvent" || "ChatAnalyticsRecordEvent" || "ChatAnalyticsTranscriptionRecordEvent",
3157
+ * // CallEventType: "CallAnalyticsLiveProgressEvent" || "CallAnalyticsLiveCompleteEvent" || "CallAnalyticsLiveInterruptedEvent" || "CallAnalyticsLiveAnnotationEvent" || "CallAnalyticsLiveTranscriptionEvent" || "CallAnalyticsRecordEvent" || "CallAnalyticsAnnotationsRecordEvent" || "CallAnalyticsTranscriptionRecordEvent" || "CallAnalyticsCostRecordEvent",
3158
+ * // ConferenceEventType: "ConferenceAnalyticsLiveProgressEvent" || "ConferenceAnalyticsLiveCompleteEvent" || "ConferenceAnalyticsLiveInterruptedEvent" || "ConferenceAnalyticsLiveAnnotationEvent" || "ConferenceAnalyticsLiveTranscriptionEvent" || "ConferenceAnalyticsLiveJoinEvent" || "ConferenceAnalyticsLiveLeaveEvent" || "ConferenceAnalyticsRecordEvent" || "ConferenceAnalyticsAnnotationsRecordEvent" || "ConferenceAnalyticsTranscriptionRecordEvent",
3159
+ * // ChatEventType: "ChatAnalyticsLiveCompleteEvent" || "ChatAnalyticsLiveInterruptedEvent" || "ChatAnalyticsLiveProgressEvent" || "ChatAnalyticsLiveAnnotationEvent" || "ChatAnalyticsLiveTranscriptionEvent" || "ChatAnalyticsManagerMissedEvent" || "ChatAnalyticsRecordEvent" || "ChatAnalyticsAnnotationsRecordEvent" || "ChatAnalyticsTranscriptionRecordEvent",
3019
3160
  * // PresenceEventType: "PresenceAnalyticsStatusEvent" || "PresenceAnalyticsConferenceEvent" || "PresenceAnalyticsTelephonyEvent",
3020
- * // ServiceEventType: "ServiceAnalyticsLiveProgressEvent" || "ServiceAnalyticsLiveCompleteEvent" || "ServiceAgentsStatusAnalyticsRecordEvent",
3021
- * // ServiceCallEventType: "ServiceCallAnalyticsLiveProgressEvent" || "ServiceCallAnalyticsLiveCompleteEvent" || "ServiceCallAnalyticsRecordEvent",
3161
+ * // ServiceEventType: "ServiceAnalyticsLiveProgressEvent" || "ServiceAnalyticsLiveCompleteEvent",
3162
+ * // ServiceCallEventType: "ServiceCallAnalyticsLiveProgressEvent" || "ServiceCallAnalyticsLiveCompleteEvent",
3022
3163
  * // };
3023
3164
  *
3024
3165
  * ```