@wildix/wda-stream-client 1.1.47 → 1.1.49

package/dist-types/models/models_0.d.ts

@@ -530,6 +530,11 @@ export interface CallTranscriptionChunk {
     isFinal: boolean;
     start: number;
     end: number;
+    /**
+     * Transcription confidence score (accuracy level) in range from 0.0 to 1.0. Value -1.0 indicates confidence is unavailable.
+     * @public
+     */
+    confidence?: number | undefined;
     sentiment?: string | undefined;
 }
 /**
@@ -1091,6 +1096,7 @@ export interface Message {
     whatsappStatus?: MessageWhatsAppStatus | undefined;
     sms?: boolean | undefined;
     smsStatus?: MessageSmsStatus | undefined;
+    markdown?: boolean | undefined;
     type: MessageType;
     giphy?: MessageGiphy | undefined;
     silent?: boolean | undefined;
@@ -1356,8 +1362,10 @@ export declare const CallConsumeEventType: {
     readonly CALL_END: "CALL.END";
     readonly CALL_LIVE: "CALL.LIVE";
     readonly CALL_POST_TRANSCRIPTION: "CALL.POST_TRANSCRIPTION";
+    readonly CALL_RECORD_PAUSE: "CALL.RECORD_PAUSE";
     readonly CALL_RECORD_START: "CALL.RECORD_START";
     readonly CALL_RECORD_STOP: "CALL.RECORD_STOP";
+    readonly CALL_RECORD_UNPAUSE: "CALL.RECORD_UNPAUSE";
     readonly CALL_SPLIT: "CALL.SPLIT";
     readonly CALL_START: "CALL.START";
     readonly CALL_TRANSCRIPTION: "CALL.TRANSCRIPTION";
@@ -1419,6 +1427,11 @@ export declare const LiveEventType: {
     readonly CONFERENCE_JOIN: "conference_join";
     readonly CONFERENCE_LEAVE: "conference_leave";
     readonly CONFERENCE_TRANSCRIPTION: "conference_transcription";
+    readonly SERVICE: "service";
+    readonly SERVICE_AGENT: "service_agent";
+    readonly SERVICE_CALL: "service_call";
+    readonly SERVICE_CALL_COMPLETE: "service_call_complete";
+    readonly SERVICE_COMPLETE: "service_complete";
 };
 /**
  * @public
@@ -1470,8 +1483,10 @@ export declare const CallAnalyticsLiveProgressEventTrigger: {
     readonly AGENTS_CANCEL: "call.agents_cancel";
     readonly AGENTS_START: "call.agents_start";
     readonly ATTACHMENT: "call.attachment";
+    readonly RECORD_PAUSE: "call.record_pause";
     readonly RECORD_START: "call.record_start";
     readonly RECORD_STOP: "call.record_stop";
+    readonly RECORD_UNPAUSE: "call.record_unpause";
     readonly SPLIT: "call.split";
     readonly START: "call.start";
     readonly TRANSCRIPTION: "call.transcription";
@@ -1953,6 +1968,28 @@ export interface CallPostTranscriptionConsumeEvent {
      */
     data: CallPostTranscriptionConsumeEventData;
 }
+/**
+ * @public
+ */
+export interface CallRecordPauseConsumeEventData {
+    /**
+     * Timestamp (epoch ms) when the recording was paused.
+     * @public
+     */
+    start: number;
+    reason: CallRecordPauseReason;
+}
+/**
+ * @public
+ */
+export interface CallRecordPauseConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: CallConsumeEventType;
+    data: CallRecordPauseConsumeEventData;
+}
 /**
  * @public
  */
@@ -1993,6 +2030,27 @@ export interface CallRecordStopConsumeEvent {
     type: CallConsumeEventType;
     data: CallRecordStopConsumeEventData;
 }
+/**
+ * @public
+ */
+export interface CallRecordUnpauseConsumeEventData {
+    /**
+     * Timestamp (epoch ms) when the recording was unpaused.
+     * @public
+     */
+    end: number;
+}
+/**
+ * @public
+ */
+export interface CallRecordUnpauseConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: CallConsumeEventType;
+    data: CallRecordUnpauseConsumeEventData;
+}
 /**
  * @public
  */
@@ -2805,6 +2863,215 @@ export interface PresenceTelephonyConsumeEvent {
     type: PresenceConsumeEventType;
     data: PresenceTelephonyConsumeEventData;
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const ServiceAgentType: {
+    readonly DYNAMIC: "DYNAMIC";
+    readonly STATIC: "STATIC";
+};
+/**
+ * @public
+ */
+export type ServiceAgentType = typeof ServiceAgentType[keyof typeof ServiceAgentType];
+/**
+ * @public
+ */
+export interface ServiceAgentConsumeEventData {
+    id: string;
+    penalty?: string | undefined;
+    type?: ServiceAgentType | undefined;
+    paused?: boolean | undefined;
+    lastQueueCallEnd?: number | undefined;
+    userExtension?: string | undefined;
+    name?: string | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ServiceConsumeEventType: {
+    readonly SERVICE_AGENT_JOIN: "SERVICE.AGENT_JOIN";
+    readonly SERVICE_AGENT_LEAVE: "SERVICE.AGENT_LEAVE";
+    readonly SERVICE_AGENT_UPDATE: "SERVICE.AGENT_UPDATE";
+    readonly SERVICE_CALL_END: "SERVICE.CALL_END";
+    readonly SERVICE_CALL_INIT: "SERVICE.CALL_INIT";
+    readonly SERVICE_CALL_UPDATE: "SERVICE.CALL_UPDATE";
+    readonly SERVICE_END: "SERVICE.END";
+    readonly SERVICE_INIT: "SERVICE.INIT";
+    readonly SERVICE_UPDATE: "SERVICE.UPDATE";
+};
+/**
+ * @public
+ */
+export type ServiceConsumeEventType = typeof ServiceConsumeEventType[keyof typeof ServiceConsumeEventType];
+/**
+ * @public
+ */
+export interface ServiceAgentJoinConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    data: ServiceAgentConsumeEventData;
+}
+/**
+ * @public
+ */
+export interface ServiceAgentLeaveConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    data: ServiceAgentConsumeEventData;
+}
+/**
+ * @public
+ */
+export interface ServiceAgentUpdateConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    data: ServiceAgentConsumeEventData;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ServiceCallAction: {
+    readonly ANSWER: "ANSWER";
+    readonly CANCEL: "CANCEL";
+    readonly REJECT: "REJECT";
+    readonly RING: "RING";
+};
+/**
+ * @public
+ */
+export type ServiceCallAction = typeof ServiceCallAction[keyof typeof ServiceCallAction];
+/**
+ * @public
+ */
+export interface ServiceCustomer {
+    phone: string;
+    name?: string | undefined;
+}
+/**
+ * Service call data shared by live events and record representation.
+ * @public
+ */
+export interface ServiceCallConsumeEventData {
+    callId: string;
+    startTime?: number | undefined;
+    direction?: CallDirection | undefined;
+    action?: ServiceCallAction | undefined;
+    customer?: ServiceCustomer | undefined;
+    relatedAgents?: (string)[] | undefined;
+}
+/**
+ * @public
+ */
+export interface ServiceCallEndConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    /**
+     * Service call data shared by live events and record representation.
+     * @public
+     */
+    data: ServiceCallConsumeEventData;
+}
+/**
+ * @public
+ */
+export interface ServiceCallInitConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    /**
+     * Service call data shared by live events and record representation.
+     * @public
+     */
+    data: ServiceCallConsumeEventData;
+}
+/**
+ * @public
+ */
+export interface ServiceCallUpdateConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    /**
+     * Service call data shared by live events and record representation.
+     * @public
+     */
+    data: ServiceCallConsumeEventData;
+}
+/**
+ * @public
+ */
+export interface ServiceEndConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+}
+/**
+ * @public
+ */
+export interface ServiceAgent {
+    id: string;
+    penalty?: string | undefined;
+    type?: ServiceAgentType | undefined;
+    paused?: boolean | undefined;
+    lastQueueCallEnd?: number | undefined;
+    userExtension?: string | undefined;
+    name?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ServiceConsumeEventData {
+    name?: string | undefined;
+    strategy?: string | undefined;
+    maxCalls?: string | undefined;
+    weight?: string | undefined;
+    agents?: (ServiceAgent)[] | undefined;
+    calls?: (string)[] | undefined;
+}
+/**
+ * @public
+ */
+export interface ServiceInitConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    data: ServiceConsumeEventData;
+}
+/**
+ * @public
+ */
+export interface ServiceUpdateConsumeEvent {
+    id: string;
+    time: number;
+    pbx: string;
+    company: string;
+    type: ServiceConsumeEventType;
+    data: ServiceConsumeEventData;
+}
 /**
  * @public
  */
@@ -2967,7 +3234,7 @@ export interface WhatsAppStatusConsumeEvent {
 /**
  * @public
  */
-export type ConsumeEventInputEvent = ConsumeEventInputEvent.CallAgentsCancelMember | ConsumeEventInputEvent.CallAgentsStartMember | ConsumeEventInputEvent.CallAttachmentMember | ConsumeEventInputEvent.CallEndMember | ConsumeEventInputEvent.CallLiveMember | ConsumeEventInputEvent.CallPostTranscriptionMember | ConsumeEventInputEvent.CallRecordStartMember | ConsumeEventInputEvent.CallRecordStopMember | ConsumeEventInputEvent.CallSplitMember | ConsumeEventInputEvent.CallStartMember | ConsumeEventInputEvent.CallTranscriptionMember | ConsumeEventInputEvent.CallUpdateMember | ConsumeEventInputEvent.ChatMessageMember | ConsumeEventInputEvent.ChatNewMember | ConsumeEventInputEvent.ChatUpdateMember | ConsumeEventInputEvent.ConferenceEndMember | ConsumeEventInputEvent.ConferenceJoinMember | ConsumeEventInputEvent.ConferenceKeepAliveMember | ConsumeEventInputEvent.ConferenceLeaveMember | ConsumeEventInputEvent.ConferenceRecordStartMember | ConsumeEventInputEvent.ConferenceRecordStopMember | ConsumeEventInputEvent.ConferenceStartMember | ConsumeEventInputEvent.ConferenceStatsMember | ConsumeEventInputEvent.ConferenceTimeFramesMember | ConsumeEventInputEvent.ConferenceTranscriptionMember | ConsumeEventInputEvent.PresenceMember | ConsumeEventInputEvent.PresenceTelephonyMember | ConsumeEventInputEvent.SmsInboundMember | ConsumeEventInputEvent.SmsStatusMember | ConsumeEventInputEvent.UsageSttMember | ConsumeEventInputEvent.WhatsappInboundMember | ConsumeEventInputEvent.WhatsappStatusMember | ConsumeEventInputEvent.$UnknownMember;
+export type ConsumeEventInputEvent = ConsumeEventInputEvent.CallAgentsCancelMember | ConsumeEventInputEvent.CallAgentsStartMember | ConsumeEventInputEvent.CallAttachmentMember | ConsumeEventInputEvent.CallEndMember | ConsumeEventInputEvent.CallLiveMember | ConsumeEventInputEvent.CallPostTranscriptionMember | ConsumeEventInputEvent.CallRecordPauseMember | ConsumeEventInputEvent.CallRecordStartMember | ConsumeEventInputEvent.CallRecordStopMember | ConsumeEventInputEvent.CallRecordUnpauseMember | ConsumeEventInputEvent.CallSplitMember | ConsumeEventInputEvent.CallStartMember | ConsumeEventInputEvent.CallTranscriptionMember | ConsumeEventInputEvent.CallUpdateMember | ConsumeEventInputEvent.ChatMessageMember | ConsumeEventInputEvent.ChatNewMember | ConsumeEventInputEvent.ChatUpdateMember | ConsumeEventInputEvent.ConferenceEndMember | ConsumeEventInputEvent.ConferenceJoinMember | ConsumeEventInputEvent.ConferenceKeepAliveMember | ConsumeEventInputEvent.ConferenceLeaveMember | ConsumeEventInputEvent.ConferenceRecordStartMember | ConsumeEventInputEvent.ConferenceRecordStopMember | ConsumeEventInputEvent.ConferenceStartMember | ConsumeEventInputEvent.ConferenceStatsMember | ConsumeEventInputEvent.ConferenceTimeFramesMember | ConsumeEventInputEvent.ConferenceTranscriptionMember | ConsumeEventInputEvent.PresenceMember | ConsumeEventInputEvent.PresenceTelephonyMember | ConsumeEventInputEvent.ServiceAgentJoinMember | ConsumeEventInputEvent.ServiceAgentLeaveMember | ConsumeEventInputEvent.ServiceAgentUpdateMember | ConsumeEventInputEvent.ServiceCallEndMember | ConsumeEventInputEvent.ServiceCallInitMember | ConsumeEventInputEvent.ServiceCallUpdateMember | ConsumeEventInputEvent.ServiceEndMember | ConsumeEventInputEvent.ServiceInitMember | ConsumeEventInputEvent.ServiceUpdateMember | ConsumeEventInputEvent.SmsInboundMember | ConsumeEventInputEvent.SmsStatusMember | ConsumeEventInputEvent.UsageSttMember | ConsumeEventInputEvent.WhatsappInboundMember | ConsumeEventInputEvent.WhatsappStatusMember | ConsumeEventInputEvent.$UnknownMember;
 /**
  * @public
  */
@@ -2982,6 +3249,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3004,6 +3273,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3017,6 +3295,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3039,6 +3319,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3052,6 +3341,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3074,6 +3365,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3087,6 +3387,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3109,6 +3411,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3122,6 +3433,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3144,6 +3457,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3157,6 +3479,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3179,6 +3503,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3192,6 +3525,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd: CallEndConsumeEvent;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3214,6 +3549,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3227,6 +3571,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart: CallRecordStartConsumeEvent;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3249,6 +3595,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3262,6 +3617,100 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop: CallRecordStopConsumeEvent;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface CallRecordPauseMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause: CallRecordPauseConsumeEvent;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface CallRecordUnpauseMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause: CallRecordUnpauseConsumeEvent;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3284,6 +3733,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3297,6 +3755,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment: CallAttachmentConsumeEvent;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3319,6 +3779,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3332,6 +3801,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription: CallTranscribeConsumeEvent;
         callPostTranscription?: never;
@@ -3354,6 +3825,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3371,6 +3851,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription: CallPostTranscriptionConsumeEvent;
@@ -3393,6 +3875,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3406,6 +3897,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3428,6 +3921,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3441,6 +3943,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3463,6 +3967,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3476,6 +3989,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3498,6 +4013,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3511,6 +4035,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3533,6 +4059,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3546,6 +4081,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3568,6 +4105,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3581,6 +4127,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3603,6 +4151,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3616,6 +4173,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3638,6 +4197,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3651,6 +4219,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3673,6 +4243,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3686,6 +4265,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3708,6 +4289,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3721,6 +4311,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3743,6 +4335,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3756,6 +4357,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3778,6 +4381,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3791,6 +4403,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3813,6 +4427,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3826,6 +4449,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3848,6 +4473,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3861,6 +4495,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3883,6 +4519,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3896,6 +4541,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3918,6 +4565,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3931,6 +4587,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3953,6 +4611,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -3966,6 +4633,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -3988,6 +4657,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus: WhatsAppStatusConsumeEvent;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -4001,6 +4679,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -4023,6 +4703,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence: PresenceConsumeEvent;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
@@ -4036,6 +4725,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -4058,10 +4749,19 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony: PresenceTelephonyConsumeEvent;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
         $unknown?: never;
     }
-    interface UsageSttMember {
+    interface ServiceInitMember {
         callStart?: never;
         callUpdate?: never;
         callSplit?: never;
@@ -4071,6 +4771,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -4093,13 +4795,19 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
-        usageStt: TranscriptionUsageEvent;
+        serviceInit: ServiceInitConsumeEvent;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
         $unknown?: never;
     }
-    /**
-     * @public
-     */
-    interface $UnknownMember {
+    interface ServiceUpdateMember {
         callStart?: never;
         callUpdate?: never;
         callSplit?: never;
@@ -4109,6 +4817,8 @@ export declare namespace ConsumeEventInputEvent {
         callEnd?: never;
         callRecordStart?: never;
         callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
         callAttachment?: never;
         callTranscription?: never;
         callPostTranscription?: never;
@@ -4131,19 +4841,447 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus?: never;
         presence?: never;
         presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate: ServiceUpdateConsumeEvent;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
         usageStt?: never;
-        $unknown: [string, any];
+        $unknown?: never;
     }
-    interface Visitor<T> {
-        callStart: (value: CallStartConsumeEvent) => T;
-        callUpdate: (value: CallUpdateConsumeEvent) => T;
-        callSplit: (value: CallSplitConsumeEvent) => T;
-        callLive: (value: CallLiveConsumeEvent) => T;
-        callAgentsStart: (value: CallAgentsStartConsumeEvent) => T;
-        callAgentsCancel: (value: CallAgentsCancelConsumeEvent) => T;
+    interface ServiceEndMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd: ServiceEndConsumeEvent;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface ServiceCallInitMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit: ServiceCallInitConsumeEvent;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface ServiceCallUpdateMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate: ServiceCallUpdateConsumeEvent;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface ServiceCallEndMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd: ServiceCallEndConsumeEvent;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface ServiceAgentJoinMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin: ServiceAgentJoinConsumeEvent;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface ServiceAgentUpdateMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate: ServiceAgentUpdateConsumeEvent;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface ServiceAgentLeaveMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave: ServiceAgentLeaveConsumeEvent;
+        usageStt?: never;
+        $unknown?: never;
+    }
+    interface UsageSttMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt: TranscriptionUsageEvent;
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        callStart?: never;
+        callUpdate?: never;
+        callSplit?: never;
+        callLive?: never;
+        callAgentsStart?: never;
+        callAgentsCancel?: never;
+        callEnd?: never;
+        callRecordStart?: never;
+        callRecordStop?: never;
+        callRecordPause?: never;
+        callRecordUnpause?: never;
+        callAttachment?: never;
+        callTranscription?: never;
+        callPostTranscription?: never;
+        conferenceTimeFrames?: never;
+        conferenceStart?: never;
+        conferenceJoin?: never;
+        conferenceRecordStart?: never;
+        conferenceTranscription?: never;
+        conferenceLeave?: never;
+        conferenceRecordStop?: never;
+        conferenceKeepAlive?: never;
+        conferenceEnd?: never;
+        conferenceStats?: never;
+        chatMessage?: never;
+        chatNew?: never;
+        chatUpdate?: never;
+        smsInbound?: never;
+        smsStatus?: never;
+        whatsappInbound?: never;
+        whatsappStatus?: never;
+        presence?: never;
+        presenceTelephony?: never;
+        serviceInit?: never;
+        serviceUpdate?: never;
+        serviceEnd?: never;
+        serviceCallInit?: never;
+        serviceCallUpdate?: never;
+        serviceCallEnd?: never;
+        serviceAgentJoin?: never;
+        serviceAgentUpdate?: never;
+        serviceAgentLeave?: never;
+        usageStt?: never;
+        $unknown: [string, any];
+    }
+    interface Visitor<T> {
+        callStart: (value: CallStartConsumeEvent) => T;
+        callUpdate: (value: CallUpdateConsumeEvent) => T;
+        callSplit: (value: CallSplitConsumeEvent) => T;
+        callLive: (value: CallLiveConsumeEvent) => T;
+        callAgentsStart: (value: CallAgentsStartConsumeEvent) => T;
+        callAgentsCancel: (value: CallAgentsCancelConsumeEvent) => T;
         callEnd: (value: CallEndConsumeEvent) => T;
         callRecordStart: (value: CallRecordStartConsumeEvent) => T;
         callRecordStop: (value: CallRecordStopConsumeEvent) => T;
+        callRecordPause: (value: CallRecordPauseConsumeEvent) => T;
+        callRecordUnpause: (value: CallRecordUnpauseConsumeEvent) => T;
         callAttachment: (value: CallAttachmentConsumeEvent) => T;
         callTranscription: (value: CallTranscribeConsumeEvent) => T;
         callPostTranscription: (value: CallPostTranscriptionConsumeEvent) => T;
@@ -4166,6 +5304,15 @@ export declare namespace ConsumeEventInputEvent {
         whatsappStatus: (value: WhatsAppStatusConsumeEvent) => T;
         presence: (value: PresenceConsumeEvent) => T;
         presenceTelephony: (value: PresenceTelephonyConsumeEvent) => T;
+        serviceInit: (value: ServiceInitConsumeEvent) => T;
+        serviceUpdate: (value: ServiceUpdateConsumeEvent) => T;
+        serviceEnd: (value: ServiceEndConsumeEvent) => T;
+        serviceCallInit: (value: ServiceCallInitConsumeEvent) => T;
+        serviceCallUpdate: (value: ServiceCallUpdateConsumeEvent) => T;
+        serviceCallEnd: (value: ServiceCallEndConsumeEvent) => T;
+        serviceAgentJoin: (value: ServiceAgentJoinConsumeEvent) => T;
+        serviceAgentUpdate: (value: ServiceAgentUpdateConsumeEvent) => T;
+        serviceAgentLeave: (value: ServiceAgentLeaveConsumeEvent) => T;
         usageStt: (value: TranscriptionUsageEvent) => T;
         _: (name: string, value: any) => T;
     }
@@ -4229,6 +5376,7 @@ export interface WebsocketAuthorizeAction {
 export declare const WebsocketTopic: {
     readonly CONVERSATIONS: "conversations";
     readonly PRESENCE: "presence";
+    readonly SERVICES: "services";
     readonly TRANSCRIPTIONS: "transcriptions";
 };
 /**
@@ -4360,6 +5508,139 @@ export declare const PresenceEventType: {
  * @public
  */
 export type PresenceEventType = typeof PresenceEventType[keyof typeof PresenceEventType];
+/**
+ * @public
+ */
+export interface ServiceAnalyticsLiveCompleteEvent {
+    id: string;
+    pbx: string;
+    time: number;
+    company: string;
+    licenses: (License)[];
+    event: LiveEventType;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ServiceAnalyticsEventTrigger: {
+    readonly SERVICE_AGENT_JOIN: "service.agent_join";
+    readonly SERVICE_AGENT_LEAVE: "service.agent_leave";
+    readonly SERVICE_AGENT_UPDATE: "service.agent_update";
+    readonly SERVICE_CALL_END: "service.call_end";
+    readonly SERVICE_CALL_INIT: "service.call_init";
+    readonly SERVICE_CALL_UPDATE: "service.call_update";
+    readonly SERVICE_END: "service.end";
+    readonly SERVICE_INIT: "service.init";
+    readonly SERVICE_UPDATE: "service.update";
+};
+/**
+ * @public
+ */
+export type ServiceAnalyticsEventTrigger = typeof ServiceAnalyticsEventTrigger[keyof typeof ServiceAnalyticsEventTrigger];
+/**
+ * @public
+ */
+export interface ServiceAnalyticsLiveProgressEvent {
+    id: string;
+    pbx: string;
+    time: number;
+    company: string;
+    licenses: (License)[];
+    event: LiveEventType;
+    /**
+     * An original event that triggers current one.
+     * @public
+     */
+    eventTrigger: ServiceAnalyticsEventTrigger;
+    /**
+     * Service name.
+     * @public
+     */
+    name?: string | undefined;
+    strategy?: string | undefined;
+    maxCalls?: string | undefined;
+    /**
+     * Defines the service priority among other services in terms of call distribution to an agent
+     * @public
+     */
+    weight?: string | undefined;
+    /**
+     * List of agents assigned to the service
+     * @public
+     */
+    agents?: (ServiceAgent)[] | undefined;
+    /**
+     * List of calls in the service
+     * @public
+     */
+    calls?: (string)[] | undefined;
+}
+/**
+ * Service call data shared by live events and record representation.
+ * @public
+ */
+export interface ServiceCallAnalyticsLiveCompleteEvent {
+    id: string;
+    pbx: string;
+    time: number;
+    company: string;
+    licenses: (License)[];
+    callId: string;
+    startTime?: number | undefined;
+    direction?: CallDirection | undefined;
+    action?: ServiceCallAction | undefined;
+    customer?: ServiceCustomer | undefined;
+    relatedAgents?: (string)[] | undefined;
+    event: LiveEventType;
+}
+/**
+ * Service call data shared by live events and record representation.
+ * @public
+ */
+export interface ServiceCallAnalyticsLiveProgressEvent {
+    id: string;
+    pbx: string;
+    time: number;
+    company: string;
+    licenses: (License)[];
+    callId: string;
+    startTime?: number | undefined;
+    direction?: CallDirection | undefined;
+    action?: ServiceCallAction | undefined;
+    customer?: ServiceCustomer | undefined;
+    relatedAgents?: (string)[] | undefined;
+    event: LiveEventType;
+    /**
+     * An original event that triggers current one.
+     * @public
+     */
+    eventTrigger: ServiceAnalyticsEventTrigger;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ServiceCallEventType: {
+    readonly LIVE_COMPLETE_EVENT: "ServiceCallAnalyticsLiveCompleteEvent";
+    readonly LIVE_PROGRESS_EVENT: "ServiceCallAnalyticsLiveProgressEvent";
+};
+/**
+ * @public
+ */
+export type ServiceCallEventType = typeof ServiceCallEventType[keyof typeof ServiceCallEventType];
+/**
+ * @public
+ * @enum
+ */
+export declare const ServiceEventType: {
+    readonly LIVE_COMPLETE_EVENT: "ServiceAnalyticsLiveCompleteEvent";
+    readonly LIVE_PROGRESS_EVENT: "ServiceAnalyticsLiveProgressEvent";
+};
+/**
+ * @public
+ */
+export type ServiceEventType = typeof ServiceEventType[keyof typeof ServiceEventType];
 /**
  * @public
  * @enum
@@ -4369,6 +5650,10 @@ export declare const WebhookEventType: {
     readonly CALL_LIVE_COMPLETED: "call:live:completed";
     readonly CALL_LIVE_INTERRUPTED: "call:live:interrupted";
     readonly CALL_LIVE_PROGRESS: "call:live:progress";
+    readonly CALL_LIVE_RECORD_PAUSE: "call:live:record:pause";
+    readonly CALL_LIVE_RECORD_START: "call:live:record:start";
+    readonly CALL_LIVE_RECORD_STOP: "call:live:record:stop";
+    readonly CALL_LIVE_RECORD_UNPAUSE: "call:live:record:unpause";
     readonly CALL_LIVE_TRANSCRIPTION: "call:live:transcription";
     readonly CALL_SUMMARY_COMPLETED: "call:summary:completed";
     readonly CALL_TRANSCRIPTION_COMPLETED: "call:transcription:completed";
@@ -4405,43 +5690,91 @@ export type WebhookEventType = typeof WebhookEventType[keyof typeof WebhookEvent
 /**
  * @public
  */
-export interface WebhookCallCompletedEvent {
+export interface WebhookCallCompletedEvent {
+    id: string;
+    pbx?: string | undefined;
+    company?: string | undefined;
+    type: WebhookEventType;
+    time: number;
+    integrationId: string;
+    data: CallAnalyticsRecordEvent;
+}
+/**
+ * @public
+ */
+export interface WebhookCallLiveCompletedEvent {
+    id: string;
+    pbx?: string | undefined;
+    company?: string | undefined;
+    type: WebhookEventType;
+    time: number;
+    integrationId: string;
+    data: CallAnalyticsLiveCompleteEvent;
+}
+/**
+ * @public
+ */
+export interface WebhookCallLiveInterruptedEvent {
+    id: string;
+    pbx?: string | undefined;
+    company?: string | undefined;
+    type: WebhookEventType;
+    time: number;
+    integrationId: string;
+    data: CallAnalyticsLiveInterruptedEvent;
+}
+/**
+ * @public
+ */
+export interface WebhookCallLiveProgressEvent {
+    id: string;
+    pbx?: string | undefined;
+    company?: string | undefined;
+    type: WebhookEventType;
+    time: number;
+    integrationId: string;
+    data: CallAnalyticsLiveProgressEvent;
+}
+/**
+ * @public
+ */
+export interface WebhookCallLiveRecordPauseEvent {
     id: string;
     pbx?: string | undefined;
     company?: string | undefined;
     type: WebhookEventType;
     time: number;
     integrationId: string;
-    data: CallAnalyticsRecordEvent;
+    data: CallAnalyticsLiveProgressEvent;
 }
 /**
  * @public
  */
-export interface WebhookCallLiveCompletedEvent {
+export interface WebhookCallLiveRecordStartEvent {
     id: string;
     pbx?: string | undefined;
     company?: string | undefined;
     type: WebhookEventType;
     time: number;
     integrationId: string;
-    data: CallAnalyticsLiveCompleteEvent;
+    data: CallAnalyticsLiveProgressEvent;
 }
 /**
  * @public
  */
-export interface WebhookCallLiveInterruptedEvent {
+export interface WebhookCallLiveRecordStopEvent {
     id: string;
     pbx?: string | undefined;
     company?: string | undefined;
     type: WebhookEventType;
     time: number;
     integrationId: string;
-    data: CallAnalyticsLiveInterruptedEvent;
+    data: CallAnalyticsLiveProgressEvent;
 }
 /**
  * @public
  */
-export interface WebhookCallLiveProgressEvent {
+export interface WebhookCallLiveRecordUnpauseEvent {
     id: string;
     pbx?: string | undefined;
     company?: string | undefined;
@@ -4974,404 +6307,3 @@ export interface WebsocketPresenceBroadcastEvent {
     data?: WebsocketPresenceDataList | undefined;
     meta?: __DocumentType | undefined;
 }
-/**
- * @public
- */
-export interface WebsocketSubscribeBadRequestException {
-    event?: string | undefined;
-    requestId?: string | undefined;
-    connectionId?: string | undefined;
-    message?: string | undefined;
-    code?: number | undefined;
-    source?: WebsocketSubscribeAction | undefined;
-}
-/**
- * @public
- */
-export interface WebsocketSubscribedEvent {
-    event: WebsocketEvent;
-    connectionId: string;
-    requestId: string;
-    topic: WebsocketTopic;
-    duration?: __DocumentType | undefined;
-}
-/**
- * @public
- */
-export interface WebsocketTranscriptionsBroadcastEvent {
-    event: WebsocketEvent;
-    topic: WebsocketTopic;
-    data: __DocumentType;
-    meta?: __DocumentType | undefined;
-}
-/**
- * @public
- */
-export interface WebsocketUnsubscribeBadRequestException {
-    event?: string | undefined;
-    requestId?: string | undefined;
-    connectionId?: string | undefined;
-    message?: string | undefined;
-    code?: number | undefined;
-    source?: WebsocketUnsubscribeAction | undefined;
-}
-/**
- * @public
- */
-export interface WebsocketUnsubscribedEvent {
-    event: WebsocketEvent;
-    connectionId: string;
-    requestId: string;
-    topic: WebsocketTopic;
-    duration?: number | undefined;
-    pending?: number | undefined;
-}
-/**
- * @public
- */
-export interface DescribeEventOutput {
-    CallAnalyticsLiveProgressEvent?: CallAnalyticsLiveProgressEvent | undefined;
-    CallAnalyticsLiveCompleteEvent?: CallAnalyticsLiveCompleteEvent | undefined;
-    CallAnalyticsLiveInterruptedEvent?: CallAnalyticsLiveInterruptedEvent | undefined;
-    CallAnalyticsLiveTranscriptionEvent?: CallAnalyticsLiveTranscriptionEvent | undefined;
-    CallAnalyticsRecordEvent?: CallAnalyticsRecordEvent | undefined;
-    CallAnalyticsTranscriptionRecordEvent?: CallAnalyticsTranscriptionRecordEvent | undefined;
-    CallAnalyticsCostRecordEvent?: CallAnalyticsCostRecordEvent | undefined;
-    ChatAnalyticsLiveCompleteEvent?: ChatAnalyticsLiveCompleteEvent | undefined;
-    ChatAnalyticsLiveInterruptedEvent?: ChatAnalyticsLiveInterruptedEvent | undefined;
-    ChatAnalyticsLiveProgressEvent?: ChatAnalyticsLiveProgressEvent | undefined;
-    ChatAnalyticsLiveTranscriptionEvent?: ChatAnalyticsLiveTranscriptionEvent | undefined;
-    ChatAnalyticsManagerMissedEvent?: ChatAnalyticsManagerMissedEvent | undefined;
-    ChatAnalyticsRecordEvent?: ChatAnalyticsRecordEvent | undefined;
-    ChatAnalyticsTranscriptionRecordEvent?: ChatAnalyticsTranscriptionRecordEvent | undefined;
-    ConferenceAnalyticsLiveProgressEvent?: ConferenceAnalyticsLiveProgressEvent | undefined;
-    ConferenceAnalyticsLiveCompleteEvent?: ConferenceAnalyticsLiveCompleteEvent | undefined;
-    ConferenceAnalyticsLiveInterruptedEvent?: ConferenceAnalyticsLiveInterruptedEvent | undefined;
-    ConferenceAnalyticsLiveTranscriptionEvent?: ConferenceAnalyticsLiveTranscriptionEvent | undefined;
-    ConferenceAnalyticsLiveJoinEvent?: ConferenceAnalyticsLiveJoinEvent | undefined;
-    ConferenceAnalyticsLiveLeaveEvent?: ConferenceAnalyticsLiveLeaveEvent | undefined;
-    ConferenceAnalyticsRecordEvent?: ConferenceAnalyticsRecordEvent | undefined;
-    ConferenceAnalyticsTranscriptionRecordEvent?: ConferenceAnalyticsTranscriptionRecordEvent | undefined;
-    PresenceAnalyticsStatusEvent?: PresenceAnalyticsStatusEvent | undefined;
-    PresenceAnalyticsConferenceEvent?: PresenceAnalyticsConferenceEvent | undefined;
-    PresenceAnalyticsTelephonyEvent?: PresenceAnalyticsTelephonyEvent | undefined;
-    WebsocketPresenceBroadcastEvent?: WebsocketPresenceBroadcastEvent | undefined;
-    WebsocketConversationsBroadcastEvent?: WebsocketConversationsBroadcastEvent | undefined;
-    WebsocketTranscriptionsBroadcastEvent?: WebsocketTranscriptionsBroadcastEvent | undefined;
-    WebsocketAuthorizedEvent?: WebsocketAuthorizedEvent | undefined;
-    WebsocketSubscribedEvent?: WebsocketSubscribedEvent | undefined;
-    WebsocketUnsubscribedEvent?: WebsocketUnsubscribedEvent | undefined;
-    WebsocketAuthorizeBadRequestException?: WebsocketAuthorizeBadRequestException | undefined;
-    WebsocketSubscribeBadRequestException?: WebsocketSubscribeBadRequestException | undefined;
-    WebsocketUnsubscribeBadRequestException?: WebsocketUnsubscribeBadRequestException | undefined;
-    WebhookPresenceUserEvent?: WebhookPresenceUserEvent | undefined;
-    WebhookPresenceTelephonyEvent?: WebhookPresenceTelephonyEvent | undefined;
-    WebhookPresenceConferenceEvent?: WebhookPresenceConferenceEvent | undefined;
-    WebhookCallLiveProgressEvent?: WebhookCallLiveProgressEvent | undefined;
-    WebhookCallLiveCompletedEvent?: WebhookCallLiveCompletedEvent | undefined;
-    WebhookCallLiveInterruptedEvent?: WebhookCallLiveInterruptedEvent | undefined;
-    WebhookCallLiveTranscriptionEvent?: WebhookCallLiveTranscriptionEvent | undefined;
-    WebhookCallCompletedEvent?: WebhookCallCompletedEvent | undefined;
-    WebhookCallTranscriptionCompletedEvent?: WebhookCallTranscriptionCompletedEvent | undefined;
-    WebhookCallTranscriptionTextCompletedEvent?: WebhookCallTranscriptionTextCompletedEvent | undefined;
-    WebhookCallSummaryCompletedEvent?: WebhookCallSummaryCompletedEvent | undefined;
-    WebhookConferenceLiveProgressEvent?: WebhookConferenceLiveProgressEvent | undefined;
-    WebhookConferenceLiveCompletedEvent?: WebhookConferenceLiveCompletedEvent | undefined;
-    WebhookConferenceLiveInterruptedEvent?: WebhookConferenceLiveInterruptedEvent | undefined;
-    WebhookConferenceLiveJoinEvent?: WebhookConferenceLiveJoinEvent | undefined;
-    WebhookConferenceLiveLeaveEvent?: WebhookConferenceLiveLeaveEvent | undefined;
-    WebhookConferenceLiveTranscriptionEvent?: WebhookConferenceLiveTranscriptionEvent | undefined;
-    WebhookConferenceCompletedEvent?: WebhookConferenceCompletedEvent | undefined;
-    WebhookConferenceTranscriptionCompletedEvent?: WebhookConferenceTranscriptionCompletedEvent | undefined;
-    WebhookConferenceTranscriptionTextCompletedEvent?: WebhookConferenceTranscriptionTextCompletedEvent | undefined;
-    WebhookConferenceSummaryCompletedEvent?: WebhookConferenceSummaryCompletedEvent | undefined;
-    WebhookChatLiveProgressEvent?: WebhookChatLiveProgressEvent | undefined;
-    WebhookChatLiveCompletedEvent?: WebhookChatLiveCompletedEvent | undefined;
-    WebhookChatLiveInterruptedEvent?: WebhookChatLiveInterruptedEvent | undefined;
-    WebhookChatManagerMissedEvent?: WebhookChatManagerMissedEvent | undefined;
-    WebhookChatCompletedEvent?: WebhookChatCompletedEvent | undefined;
-    WebhookChatSummaryCompletedEvent?: WebhookChatSummaryCompletedEvent | undefined;
-    WebhookOutdatedCallStartEvent?: WebhookOutdatedCallStartEvent | undefined;
-    WebhookOutdatedCallUpdateEvent?: WebhookOutdatedCallUpdateEvent | undefined;
-    WebhookOutdatedCallEndEvent?: WebhookOutdatedCallEndEvent | undefined;
-    WebhookSmsStatusEvent?: WebhookSmsStatusEvent | undefined;
-    CallEventType?: CallEventType | undefined;
-    ConferenceEventType?: ConferenceEventType | undefined;
-    ChatEventType?: ChatEventType | undefined;
-    PresenceEventType?: PresenceEventType | undefined;
-}
-/**
- * @public
- */
-export interface GetConferenceIdInput {
-    company?: string | undefined;
-    channelId: string;
-}
-/**
- * @public
- */
-export interface GetConferenceIdOutput {
-    id: string;
-}
-/**
- * @public
- */
-export declare class MatchNotFoundException extends __BaseException {
-    readonly name: "MatchNotFoundException";
-    readonly $fault: "client";
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<MatchNotFoundException, __BaseException>);
-}
-/**
- * @public
- */
-export interface GetOngoingCallInput {
-    company?: string | undefined;
-    callId: string;
-}
-/**
- * @public
- */
-export interface GetOngoingCallOutput {
-    company: string;
-    flows: (CallAnalyticsLiveProgressEventFlow)[];
-}
-/**
- * @public
- */
-export interface GetOngoingCallTranscriptionInput {
-    company?: string | undefined;
-    callId: string;
-}
-/**
- * @public
- */
-export interface GetOngoingCallTranscriptionOutput {
-    company: string;
-    flows: (CallAnalyticsLiveProgressEventFlow)[];
-    transcriptions?: (CallAnalyticsLiveTranscriptionEvent)[] | undefined;
-}
-/**
- * @public
- */
-export interface GetOngoingConferenceInput {
-    company?: string | undefined;
-    conferenceId: string;
-}
-/**
- * @public
- */
-export interface GetOngoingConferenceOutput {
-    conference: ConferenceAnalyticsLiveProgressEvent;
-}
-/**
- * @public
- */
-export interface GetOngoingConferenceTranscriptionInput {
-    company?: string | undefined;
-    conferenceId: string;
-}
-/**
- * @public
- */
-export interface GetOngoingConferenceTranscriptionOutput {
-    conference: ConferenceAnalyticsLiveProgressEvent;
-    transcriptions?: (ConferenceAnalyticsLiveTranscriptionEvent)[] | undefined;
-}
-/**
- * @public
- * @enum
- */
-export declare const PresenceStatus: {
-    readonly AWAY: "AWAY";
-    readonly DND: "DND";
-    readonly OFFLINE: "OFFLINE";
-    readonly ONLINE: "ONLINE";
-    readonly ONLY_SIP: "ONLY_SIP";
-};
-/**
- * @public
- */
-export type PresenceStatus = typeof PresenceStatus[keyof typeof PresenceStatus];
-/**
- * @public
- * @enum
- */
-export declare const TelephonyStatus: {
-    readonly REGISTERED: "REGISTERED";
-    readonly RINGING: "RINGING";
-    readonly RT: "RT";
-    readonly TALKING: "TALKING";
-    readonly UNREGISTERED: "UNREGISTERED";
-};
-/**
- * @public
- */
-export type TelephonyStatus = typeof TelephonyStatus[keyof typeof TelephonyStatus];
-/**
- * @public
- */
-export interface Presence {
-    /**
-     * The unique identifier of the organization user belongs to (example: it_w119845).
-     * @public
-     */
-    company?: string | undefined;
-    /**
-     * The user's geographic address (example: 1 Kynner Way, Binley, Coventry, CV3 2TU, England).
-     * @public
-     */
-    address?: string | undefined;
-    /**
-     * The user extension (example: 2001)
-     * @public
-     */
-    extension?: string | undefined;
-    /**
-     * The unique identifier of the user (example: F2P9tcKrYI9p).
-     * @public
-     */
-    id?: string | undefined;
-    /**
-     * Longitude is the unit that represent the coordinates at geographic coordinate system (example: 35.5753).
-     * @public
-     */
-    lng?: string | undefined;
-    /**
-     * Latitude is the unit that represent the coordinates at geographic coordinate system(example: 23.2954).
-     * @public
-     */
-    lat?: string | undefined;
-    /**
-     * If it is defined, user status switches back to Available after the time (example: 2024-08-08T17:16:00Z).
-     * @public
-     */
-    until?: string | undefined;
-    /**
-     * User status (example: AWAY)
-     * @public
-     */
-    status?: PresenceStatus | undefined;
-    /**
-     * User status custom message (example: on vacation).
-     * @public
-     */
-    message?: string | undefined;
-    /**
-     * User telephony status (example: TALKING)
-     * @public
-     */
-    telephony?: TelephonyStatus | undefined;
-    /**
-     * The string shows the time the user was last seen. (example: 2024-08-08T17:16:00Z).
-     * @public
-     */
-    seen?: string | undefined;
-}
-/**
- * @public
- */
-export declare class PresenceNotAvailableException extends __BaseException {
-    readonly name: "PresenceNotAvailableException";
-    readonly $fault: "client";
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<PresenceNotAvailableException, __BaseException>);
-}
-/**
- * @public
- */
-export interface PresenceQueryFilter {
-    /**
-     * The unique identifier of the user (example: F2P9tcKrYI9p).
-     * @public
-     */
-    id?: string | undefined;
-    /**
-     * The unique identifier of the organization user belongs to (example: it_w119845).
-     * @public
-     */
-    company?: string | undefined;
-    /**
-     * The user extension (example: 2001
-     * @public
-     */
-    extension?: string | undefined;
-}
-/**
- * @public
- */
-export interface QueryConversationsInput {
-    company?: string | undefined;
-    /**
-     * List of filters to match the user conversations list.
-     * @public
-     */
-    filter?: (PresenceQueryFilter)[] | undefined;
-}
-/**
- * @public
- */
-export interface QueryConversationsOutput {
-    calls: (CallAnalyticsLiveProgressEvent)[];
-    conferences: (ConferenceAnalyticsLiveProgressEvent)[];
-    chats: (ChatAnalyticsLiveProgressEvent)[];
-}
-/**
- * @public
- */
-export interface QueryPresenceInput {
-    /**
-     * The filter, to match a presence of certain user
-     * @public
-     */
-    filter: PresenceQueryFilter;
-}
-/**
- * @public
- */
-export interface QueryPresenceOutput {
-    /**
-     * The presence matched specified query.
-     * @public
-     */
-    presence: Presence;
-}
-/**
- * @public
- */
-export interface QueryPresencesInput {
-    /**
-     * List of filters to match the user presence list.
-     * @public
-     */
-    filter: (PresenceQueryFilter)[];
-}
-/**
- * @public
- */
-export interface QueryPresencesOutput {
-    /**
-     * A list of presences matched the filter. If filter does not match any presence the presence would not be added to the list.
-     * @public
-     */
-    presences: (Presence)[];
-}
-/**
- * @public
- */
-export interface UpdatePresenceLastSeenInput {
-    /**
-     * The unique identifier of the user when a service token is used.
-     * @public
-     */
-    userId?: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdatePresenceLastSeenOutput {
-}