@wildix/wda-stream-client 1.1.26 → 1.1.28

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Files changed (9) hide show
  1. package/dist-cjs/models/models_0.js +29 -10
  2. package/dist-cjs/protocols/Aws_restJson1.js +2 -0
  3. package/dist-es/models/models_0.js +27 -8
  4. package/dist-es/protocols/Aws_restJson1.js +2 -0
  5. package/dist-types/commands/ConsumeEventCommand.d.ts +2 -2
  6. package/dist-types/commands/DescribeEventCommand.d.ts +135 -92
  7. package/dist-types/commands/QueryConversationsCommand.d.ts +42 -25
  8. package/dist-types/models/models_0.d.ts +116 -94
  9. package/package.json +1 -1
package/dist-types/commands/DescribeEventCommand.d.ts CHANGED
@@ -103,7 +103,7 @@ declare const DescribeEventCommand_base: {
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  * },
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  * WebsocketSubscribeAction: { // WebsocketSubscribeAction
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  * action: "subscribe" || "authorize" || "unsubscribe", // required
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- * topic: "conversations" || "transcriptions" || "presence", // required
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+ * topic: "conversations" || "transcriptions" || "presence" || "services", // required
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  * filter: [ // WebsocketSubscribeFilter
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  * "DOCUMENT_VALUE",
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  * ],
@@ -112,7 +112,7 @@ declare const DescribeEventCommand_base: {
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  * },
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  * WebsocketUnsubscribeAction: { // WebsocketUnsubscribeAction
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  * action: "subscribe" || "authorize" || "unsubscribe", // required
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- * topic: "conversations" || "transcriptions" || "presence", // required
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+ * topic: "conversations" || "transcriptions" || "presence" || "services", // required
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  * filter: [
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  * "DOCUMENT_VALUE",
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  * ],
@@ -129,7 +129,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // LicensesList // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.transcription" || "call.attachment", // required
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  * // start: "STRING_VALUE", // required
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  * // flows: [ // CallAnalyticsLiveProgressEventFlowList // required
@@ -217,18 +217,6 @@ declare const DescribeEventCommand_base: {
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  * // reason: "pause" || "hold",
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  * // },
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  * // ],
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- * // destinations: [ // CallFlowAttachmentDestinationList
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- * // { // CallFlowAttachmentDestination
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- * // phone: "STRING_VALUE",
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- * // name: "STRING_VALUE",
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- * // email: "STRING_VALUE",
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- * // userId: "STRING_VALUE",
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- * // userExtension: "STRING_VALUE",
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- * // userDepartment: "STRING_VALUE",
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- * // groupId: "STRING_VALUE",
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- * // groupName: "STRING_VALUE",
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- * // },
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- * // ],
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  * // },
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  * // ],
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  * // mergeWith: "STRING_VALUE",
@@ -243,9 +231,9 @@ declare const DescribeEventCommand_base: {
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  * // transcriptionLanguage: "STRING_VALUE",
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  * // transcriptionSeconds: Number("int"),
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  * // attachment: "STRING_VALUE",
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- * // attachmentType: "VOICEMAIL" || "FAX" || "TRANSCRIPTION",
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- * // attachmentDestinations: [
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- * // {
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+ * // attachmentType: "VOICEMAIL" || "FAX",
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+ * // attachmentDestinations: [ // CallFlowAttachmentDestinationList
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+ * // { // CallFlowAttachmentDestination
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  * // phone: "STRING_VALUE",
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  * // name: "STRING_VALUE",
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  * // email: "STRING_VALUE",
@@ -271,24 +259,53 @@ declare const DescribeEventCommand_base: {
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  * // reason: "pause" || "hold",
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  * // },
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  * // ],
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- * // destinations: "<CallFlowAttachmentDestinationList>",
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  * // },
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  * // fax: { // CallFlowFax
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  * // url: "STRING_VALUE", // required
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  * // status: "ok" || "error",
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- * // destinations: "<CallFlowAttachmentDestinationList>",
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+ * // destinations: [
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+ * // {
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+ * // phone: "STRING_VALUE",
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+ * // name: "STRING_VALUE",
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+ * // email: "STRING_VALUE",
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+ * // userId: "STRING_VALUE",
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+ * // userExtension: "STRING_VALUE",
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+ * // userDepartment: "STRING_VALUE",
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+ * // groupId: "STRING_VALUE",
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+ * // groupName: "STRING_VALUE",
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+ * // },
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+ * // ],
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  * // owner: "callee" || "caller" || "system",
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  * // error: "STRING_VALUE",
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  * // },
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  * // voicemail: { // CallFlowVoicemail
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  * // url: "STRING_VALUE", // required
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- * // destinations: "<CallFlowAttachmentDestinationList>",
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+ * // destinations: [
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+ * // {
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+ * // phone: "STRING_VALUE",
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+ * // name: "STRING_VALUE",
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+ * // email: "STRING_VALUE",
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+ * // userId: "STRING_VALUE",
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+ * // userExtension: "STRING_VALUE",
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+ * // userDepartment: "STRING_VALUE",
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+ * // groupId: "STRING_VALUE",
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+ * // groupName: "STRING_VALUE",
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+ * // },
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+ * // ],
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  * // owner: "callee" || "caller" || "system",
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  * // },
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- * // transcription: { // CallFlowTranscription
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- * // destinations: "<CallFlowAttachmentDestinationList>",
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- * // status: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
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- * // },
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+ * // },
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+ * // ],
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+ * // notificationDestinations: [
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+ * // {
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+ * // phone: "STRING_VALUE",
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+ * // name: "STRING_VALUE",
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+ * // email: "STRING_VALUE",
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+ * // userId: "STRING_VALUE",
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+ * // userExtension: "STRING_VALUE",
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+ * // userDepartment: "STRING_VALUE",
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+ * // groupId: "STRING_VALUE",
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+ * // groupName: "STRING_VALUE",
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  * // },
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  * // ],
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  * // status: "CONNECTING" || "TALKING" || "HOLD", // required
@@ -307,7 +324,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // flows: Number("int"), // required
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  * // },
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  * // CallAnalyticsLiveInterruptedEvent: { // CallAnalyticsLiveInterruptedEvent
@@ -318,7 +335,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // flows: Number("int"), // required
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  * // },
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  * // CallAnalyticsLiveTranscriptionEvent: { // CallAnalyticsLiveTranscriptionEvent
@@ -329,7 +346,7 @@ declare const DescribeEventCommand_base: {
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  * // licenses: [ // required
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  * // "x-bees" || "uc",
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  * // ],
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // flowIndex: Number("int"), // required
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  * // flowStartTime: Number("long"), // required
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  * // callStartTime: Number("long"), // required
@@ -458,7 +475,6 @@ declare const DescribeEventCommand_base: {
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  * // reason: "pause" || "hold",
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  * // },
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  * // ],
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- * // destinations: "<CallFlowAttachmentDestinationList>",
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  * // },
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  * // ],
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  * // mergeWith: "STRING_VALUE",
@@ -473,8 +489,19 @@ declare const DescribeEventCommand_base: {
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  * // transcriptionLanguage: "STRING_VALUE",
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  * // transcriptionSeconds: Number("int"),
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  * // attachment: "STRING_VALUE",
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- * // attachmentType: "VOICEMAIL" || "FAX" || "TRANSCRIPTION",
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- * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
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+ * // attachmentType: "VOICEMAIL" || "FAX",
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+ * // attachmentDestinations: [
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+ * // {
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+ * // phone: "STRING_VALUE",
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+ * // name: "STRING_VALUE",
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+ * // email: "STRING_VALUE",
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+ * // userId: "STRING_VALUE",
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+ * // userExtension: "STRING_VALUE",
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+ * // userDepartment: "STRING_VALUE",
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+ * // groupId: "STRING_VALUE",
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+ * // groupName: "STRING_VALUE",
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+ * // },
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+ * // ],
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  * // attachments: [
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  * // {// Union: only one key present
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  * // recording: {
@@ -490,7 +517,6 @@ declare const DescribeEventCommand_base: {
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  * // reason: "pause" || "hold",
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  * // },
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  * // ],
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- * // destinations: "<CallFlowAttachmentDestinationList>",
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  * // },
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  * // fax: {
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  * // url: "STRING_VALUE", // required
@@ -504,12 +530,9 @@ declare const DescribeEventCommand_base: {
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  * // destinations: "<CallFlowAttachmentDestinationList>",
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  * // owner: "callee" || "caller" || "system",
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  * // },
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- * // transcription: {
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- * // destinations: "<CallFlowAttachmentDestinationList>",
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- * // status: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
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- * // },
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  * // },
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  * // ],
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+ * // notificationDestinations: "<CallFlowAttachmentDestinationList>",
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  * // },
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  * // ],
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  * // endCause: "STRING_VALUE",
@@ -520,7 +543,7 @@ declare const DescribeEventCommand_base: {
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  * // totalWaitTime: Number("int"), // required
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  * // totalQueueTime: Number("int"), // required
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  * // totalHoldTime: Number("int"), // required
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // complete: true || false, // required
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  * // },
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  * // CallAnalyticsTranscriptionRecordEvent: { // CallAnalyticsTranscriptionRecordEvent
@@ -549,7 +572,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // complete: true || false, // required
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  * // },
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  * // CallAnalyticsCostRecordEvent: { // CallAnalyticsCostRecordEvent
@@ -578,7 +601,7 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // },
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  * // ],
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // flowIndex: Number("int"), // required
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  * // cost: Number("double"), // required
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  * // },
@@ -587,21 +610,21 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // },
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  * // ChatAnalyticsLiveInterruptedEvent: { // ChatAnalyticsLiveInterruptedEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // },
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  * // ChatAnalyticsLiveProgressEvent: { // ChatAnalyticsLiveProgressEvent
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  * // id: "STRING_VALUE",
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // start: "STRING_VALUE", // required
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  * // channelId: "STRING_VALUE", // required
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  * // channelType: "direct" || "group", // required
@@ -686,7 +709,7 @@ declare const DescribeEventCommand_base: {
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  * // chatId: "STRING_VALUE",
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // message: { // Message
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  * // text: "STRING_VALUE",
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  * // elements: [ // ElementsList
@@ -1035,13 +1058,13 @@ declare const DescribeEventCommand_base: {
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  * // },
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  * // ],
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  * // },
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- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // },
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  * // ConferenceAnalyticsLiveProgressEvent: { // ConferenceAnalyticsLiveProgressEvent
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
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+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
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  * // start: "STRING_VALUE", // required
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  * // subject: "STRING_VALUE", // required
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  * // participants: [ // ConferenceParticipantsList // required
@@ -1071,21 +1094,21 @@ declare const DescribeEventCommand_base: {
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  * // id: "STRING_VALUE", // required
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  * // time: Number("long"), // required
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  * // company: "STRING_VALUE", // required
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- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1097
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1075
1098
  * // room: "STRING_VALUE",
1076
1099
  * // },
1077
1100
  * // ConferenceAnalyticsLiveInterruptedEvent: { // ConferenceAnalyticsLiveInterruptedEvent
1078
1101
  * // id: "STRING_VALUE", // required
1079
1102
  * // time: Number("long"), // required
1080
1103
  * // company: "STRING_VALUE", // required
1081
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1104
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1082
1105
  * // room: "STRING_VALUE",
1083
1106
  * // },
1084
1107
  * // ConferenceAnalyticsLiveTranscriptionEvent: { // ConferenceAnalyticsLiveTranscriptionEvent
1085
1108
  * // id: "STRING_VALUE", // required
1086
1109
  * // time: Number("long"), // required
1087
1110
  * // company: "STRING_VALUE", // required
1088
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1111
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1089
1112
  * // conferenceStartTime: Number("long"), // required
1090
1113
  * // transcriptionStartTime: Number("long"), // required
1091
1114
  * // chunk: { // ConferenceTranscriptionChunk
@@ -1119,7 +1142,7 @@ declare const DescribeEventCommand_base: {
1119
1142
  * // id: "STRING_VALUE", // required
1120
1143
  * // time: Number("long"), // required
1121
1144
  * // company: "STRING_VALUE", // required
1122
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1145
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1123
1146
  * // participant: {
1124
1147
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1125
1148
  * // role: "CLIENT" || "AGENT",
@@ -1140,7 +1163,7 @@ declare const DescribeEventCommand_base: {
1140
1163
  * // id: "STRING_VALUE", // required
1141
1164
  * // time: Number("long"), // required
1142
1165
  * // company: "STRING_VALUE", // required
1143
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1166
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1144
1167
  * // participant: {
1145
1168
  * // type: "EXTERNAL" || "EXTERNAL_DIAL_IN" || "PBX" || "PBX_SIP" || "XBS", // required
1146
1169
  * // role: "CLIENT" || "AGENT",
@@ -1189,7 +1212,7 @@ declare const DescribeEventCommand_base: {
1189
1212
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
1190
1213
  * // transcriptionLanguage: "STRING_VALUE",
1191
1214
  * // transcriptionSeconds: Number("int"),
1192
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1215
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1193
1216
  * // transcriptions: "STRING_VALUE",
1194
1217
  * // },
1195
1218
  * // ConferenceAnalyticsTranscriptionRecordEvent: { // ConferenceAnalyticsTranscriptionRecordEvent
@@ -1215,7 +1238,7 @@ declare const DescribeEventCommand_base: {
1215
1238
  * // },
1216
1239
  * // },
1217
1240
  * // ],
1218
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1241
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1219
1242
  * // subject: "STRING_VALUE",
1220
1243
  * // participants: { // ConferenceParticipantsMap
1221
1244
  * // "<keys>": "<ConferenceParticipant>",
@@ -1264,7 +1287,7 @@ declare const DescribeEventCommand_base: {
1264
1287
  * // },
1265
1288
  * // WebsocketPresenceBroadcastEvent: { // WebsocketPresenceBroadcastEvent
1266
1289
  * // event: "authorized" || "subscribed" || "broadcast" || "unsubscribed", // required
1267
- * // topic: "conversations" || "transcriptions" || "presence", // required
1290
+ * // topic: "conversations" || "transcriptions" || "presence" || "services", // required
1268
1291
  * // delta: { // WebsocketPresenceData
1269
1292
  * // id: "STRING_VALUE",
1270
1293
  * // company: "STRING_VALUE",
@@ -1299,13 +1322,13 @@ declare const DescribeEventCommand_base: {
1299
1322
  * // },
1300
1323
  * // WebsocketConversationsBroadcastEvent: { // WebsocketConversationsBroadcastEvent
1301
1324
  * // event: "authorized" || "subscribed" || "broadcast" || "unsubscribed", // required
1302
- * // topic: "conversations" || "transcriptions" || "presence", // required
1325
+ * // topic: "conversations" || "transcriptions" || "presence" || "services", // required
1303
1326
  * // data: "DOCUMENT_VALUE", // required
1304
1327
  * // meta: "DOCUMENT_VALUE",
1305
1328
  * // },
1306
1329
  * // WebsocketTranscriptionsBroadcastEvent: { // WebsocketTranscriptionsBroadcastEvent
1307
1330
  * // event: "authorized" || "subscribed" || "broadcast" || "unsubscribed", // required
1308
- * // topic: "conversations" || "transcriptions" || "presence", // required
1331
+ * // topic: "conversations" || "transcriptions" || "presence" || "services", // required
1309
1332
  * // data: "DOCUMENT_VALUE", // required
1310
1333
  * // meta: "DOCUMENT_VALUE",
1311
1334
  * // },
@@ -1319,14 +1342,14 @@ declare const DescribeEventCommand_base: {
1319
1342
  * // event: "authorized" || "subscribed" || "broadcast" || "unsubscribed", // required
1320
1343
  * // connectionId: "STRING_VALUE", // required
1321
1344
  * // requestId: "STRING_VALUE", // required
1322
- * // topic: "conversations" || "transcriptions" || "presence", // required
1345
+ * // topic: "conversations" || "transcriptions" || "presence" || "services", // required
1323
1346
  * // duration: "DOCUMENT_VALUE",
1324
1347
  * // },
1325
1348
  * // WebsocketUnsubscribedEvent: { // WebsocketUnsubscribedEvent
1326
1349
  * // event: "authorized" || "subscribed" || "broadcast" || "unsubscribed", // required
1327
1350
  * // connectionId: "STRING_VALUE", // required
1328
1351
  * // requestId: "STRING_VALUE", // required
1329
- * // topic: "conversations" || "transcriptions" || "presence", // required
1352
+ * // topic: "conversations" || "transcriptions" || "presence" || "services", // required
1330
1353
  * // duration: Number("int"),
1331
1354
  * // pending: Number("int"),
1332
1355
  * // },
@@ -1349,7 +1372,7 @@ declare const DescribeEventCommand_base: {
1349
1372
  * // code: Number("int"),
1350
1373
  * // source: { // WebsocketSubscribeAction
1351
1374
  * // action: "subscribe" || "authorize" || "unsubscribe", // required
1352
- * // topic: "conversations" || "transcriptions" || "presence", // required
1375
+ * // topic: "conversations" || "transcriptions" || "presence" || "services", // required
1353
1376
  * // filter: [ // WebsocketSubscribeFilter
1354
1377
  * // "DOCUMENT_VALUE",
1355
1378
  * // ],
@@ -1365,7 +1388,7 @@ declare const DescribeEventCommand_base: {
1365
1388
  * // code: Number("int"),
1366
1389
  * // source: { // WebsocketUnsubscribeAction
1367
1390
  * // action: "subscribe" || "authorize" || "unsubscribe", // required
1368
- * // topic: "conversations" || "transcriptions" || "presence", // required
1391
+ * // topic: "conversations" || "transcriptions" || "presence" || "services", // required
1369
1392
  * // filter: [
1370
1393
  * // "DOCUMENT_VALUE",
1371
1394
  * // ],
@@ -1433,7 +1456,7 @@ declare const DescribeEventCommand_base: {
1433
1456
  * // time: Number("long"), // required
1434
1457
  * // company: "STRING_VALUE", // required
1435
1458
  * // licenses: "<LicensesList>", // required
1436
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1459
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1437
1460
  * // eventTrigger: "call.start" || "call.update" || "call.split" || "call.agents_start" || "call.agents_cancel" || "call.record_start" || "call.record_stop" || "call.transcription" || "call.attachment", // required
1438
1461
  * // start: "STRING_VALUE", // required
1439
1462
  * // flows: [ // required
@@ -1483,7 +1506,6 @@ declare const DescribeEventCommand_base: {
1483
1506
  * // reason: "pause" || "hold",
1484
1507
  * // },
1485
1508
  * // ],
1486
- * // destinations: "<CallFlowAttachmentDestinationList>",
1487
1509
  * // },
1488
1510
  * // ],
1489
1511
  * // mergeWith: "STRING_VALUE",
@@ -1498,7 +1520,7 @@ declare const DescribeEventCommand_base: {
1498
1520
  * // transcriptionLanguage: "STRING_VALUE",
1499
1521
  * // transcriptionSeconds: Number("int"),
1500
1522
  * // attachment: "STRING_VALUE",
1501
- * // attachmentType: "VOICEMAIL" || "FAX" || "TRANSCRIPTION",
1523
+ * // attachmentType: "VOICEMAIL" || "FAX",
1502
1524
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
1503
1525
  * // attachments: [
1504
1526
  * // {// Union: only one key present
@@ -1515,12 +1537,9 @@ declare const DescribeEventCommand_base: {
1515
1537
  * // destinations: "<CallFlowAttachmentDestinationList>",
1516
1538
  * // owner: "callee" || "caller" || "system",
1517
1539
  * // },
1518
- * // transcription: {
1519
- * // destinations: "<CallFlowAttachmentDestinationList>",
1520
- * // status: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
1521
- * // },
1522
1540
  * // },
1523
1541
  * // ],
1542
+ * // notificationDestinations: "<CallFlowAttachmentDestinationList>",
1524
1543
  * // status: "CONNECTING" || "TALKING" || "HOLD", // required
1525
1544
  * // statusChangeDate: "STRING_VALUE", // required
1526
1545
  * // },
@@ -1543,7 +1562,7 @@ declare const DescribeEventCommand_base: {
1543
1562
  * // time: Number("long"), // required
1544
1563
  * // company: "STRING_VALUE", // required
1545
1564
  * // licenses: "<LicensesList>", // required
1546
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1565
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1547
1566
  * // flows: Number("int"), // required
1548
1567
  * // },
1549
1568
  * // },
@@ -1560,7 +1579,7 @@ declare const DescribeEventCommand_base: {
1560
1579
  * // time: Number("long"), // required
1561
1580
  * // company: "STRING_VALUE", // required
1562
1581
  * // licenses: "<LicensesList>", // required
1563
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1582
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1564
1583
  * // flows: Number("int"), // required
1565
1584
  * // },
1566
1585
  * // },
@@ -1577,7 +1596,7 @@ declare const DescribeEventCommand_base: {
1577
1596
  * // time: Number("long"), // required
1578
1597
  * // company: "STRING_VALUE", // required
1579
1598
  * // licenses: "<LicensesList>", // required
1580
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1599
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1581
1600
  * // flowIndex: Number("int"), // required
1582
1601
  * // flowStartTime: Number("long"), // required
1583
1602
  * // callStartTime: Number("long"), // required
@@ -1646,7 +1665,7 @@ declare const DescribeEventCommand_base: {
1646
1665
  * // transcriptionLanguage: "STRING_VALUE",
1647
1666
  * // transcriptionSeconds: Number("int"),
1648
1667
  * // attachment: "STRING_VALUE",
1649
- * // attachmentType: "VOICEMAIL" || "FAX" || "TRANSCRIPTION",
1668
+ * // attachmentType: "VOICEMAIL" || "FAX",
1650
1669
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
1651
1670
  * // attachments: [
1652
1671
  * // {// Union: only one key present
@@ -1663,12 +1682,9 @@ declare const DescribeEventCommand_base: {
1663
1682
  * // destinations: "<CallFlowAttachmentDestinationList>",
1664
1683
  * // owner: "callee" || "caller" || "system",
1665
1684
  * // },
1666
- * // transcription: {
1667
- * // destinations: "<CallFlowAttachmentDestinationList>",
1668
- * // status: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
1669
- * // },
1670
1685
  * // },
1671
1686
  * // ],
1687
+ * // notificationDestinations: "<CallFlowAttachmentDestinationList>",
1672
1688
  * // },
1673
1689
  * // ],
1674
1690
  * // endCause: "STRING_VALUE",
@@ -1679,7 +1695,7 @@ declare const DescribeEventCommand_base: {
1679
1695
  * // totalWaitTime: Number("int"), // required
1680
1696
  * // totalQueueTime: Number("int"), // required
1681
1697
  * // totalHoldTime: Number("int"), // required
1682
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1698
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1683
1699
  * // complete: true || false, // required
1684
1700
  * // },
1685
1701
  * // },
@@ -1738,7 +1754,7 @@ declare const DescribeEventCommand_base: {
1738
1754
  * // transcriptionLanguage: "STRING_VALUE",
1739
1755
  * // transcriptionSeconds: Number("int"),
1740
1756
  * // attachment: "STRING_VALUE",
1741
- * // attachmentType: "VOICEMAIL" || "FAX" || "TRANSCRIPTION",
1757
+ * // attachmentType: "VOICEMAIL" || "FAX",
1742
1758
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
1743
1759
  * // attachments: [
1744
1760
  * // {// Union: only one key present
@@ -1755,12 +1771,9 @@ declare const DescribeEventCommand_base: {
1755
1771
  * // destinations: "<CallFlowAttachmentDestinationList>",
1756
1772
  * // owner: "callee" || "caller" || "system",
1757
1773
  * // },
1758
- * // transcription: {
1759
- * // destinations: "<CallFlowAttachmentDestinationList>",
1760
- * // status: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
1761
- * // },
1762
1774
  * // },
1763
1775
  * // ],
1776
+ * // notificationDestinations: "<CallFlowAttachmentDestinationList>",
1764
1777
  * // id: "STRING_VALUE", // required
1765
1778
  * // pbx: "STRING_VALUE", // required
1766
1779
  * // time: Number("long"), // required
@@ -1826,9 +1839,10 @@ declare const DescribeEventCommand_base: {
1826
1839
  * // transcriptionLanguage: "STRING_VALUE",
1827
1840
  * // transcriptionSeconds: Number("int"),
1828
1841
  * // attachment: "STRING_VALUE",
1829
- * // attachmentType: "VOICEMAIL" || "FAX" || "TRANSCRIPTION",
1842
+ * // attachmentType: "VOICEMAIL" || "FAX",
1830
1843
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
1831
1844
  * // attachments: "<CallFlowAttachments>",
1845
+ * // notificationDestinations: "<CallFlowAttachmentDestinationList>",
1832
1846
  * // id: "STRING_VALUE", // required
1833
1847
  * // pbx: "STRING_VALUE", // required
1834
1848
  * // time: Number("long"), // required
@@ -1886,9 +1900,10 @@ declare const DescribeEventCommand_base: {
1886
1900
  * // transcriptionLanguage: "STRING_VALUE",
1887
1901
  * // transcriptionSeconds: Number("int"),
1888
1902
  * // attachment: "STRING_VALUE",
1889
- * // attachmentType: "VOICEMAIL" || "FAX" || "TRANSCRIPTION",
1903
+ * // attachmentType: "VOICEMAIL" || "FAX",
1890
1904
  * // attachmentDestinations: "<CallFlowAttachmentDestinationList>",
1891
1905
  * // attachments: "<CallFlowAttachments>",
1906
+ * // notificationDestinations: "<CallFlowAttachmentDestinationList>",
1892
1907
  * // id: "STRING_VALUE", // required
1893
1908
  * // pbx: "STRING_VALUE", // required
1894
1909
  * // time: Number("long"), // required
@@ -1946,7 +1961,7 @@ declare const DescribeEventCommand_base: {
1946
1961
  * // id: "STRING_VALUE", // required
1947
1962
  * // time: Number("long"), // required
1948
1963
  * // company: "STRING_VALUE", // required
1949
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1964
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1950
1965
  * // start: "STRING_VALUE", // required
1951
1966
  * // subject: "STRING_VALUE", // required
1952
1967
  * // participants: [ // required
@@ -1970,7 +1985,7 @@ declare const DescribeEventCommand_base: {
1970
1985
  * // id: "STRING_VALUE", // required
1971
1986
  * // time: Number("long"), // required
1972
1987
  * // company: "STRING_VALUE", // required
1973
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
1988
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1974
1989
  * // room: "STRING_VALUE",
1975
1990
  * // },
1976
1991
  * // },
@@ -1985,7 +2000,7 @@ declare const DescribeEventCommand_base: {
1985
2000
  * // id: "STRING_VALUE", // required
1986
2001
  * // time: Number("long"), // required
1987
2002
  * // company: "STRING_VALUE", // required
1988
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2003
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
1989
2004
  * // room: "STRING_VALUE",
1990
2005
  * // },
1991
2006
  * // },
@@ -2000,7 +2015,7 @@ declare const DescribeEventCommand_base: {
2000
2015
  * // id: "STRING_VALUE", // required
2001
2016
  * // time: Number("long"), // required
2002
2017
  * // company: "STRING_VALUE", // required
2003
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2018
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2004
2019
  * // participant: "<ConferenceParticipant>", // required
2005
2020
  * // },
2006
2021
  * // },
@@ -2015,7 +2030,7 @@ declare const DescribeEventCommand_base: {
2015
2030
  * // id: "STRING_VALUE", // required
2016
2031
  * // time: Number("long"), // required
2017
2032
  * // company: "STRING_VALUE", // required
2018
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2033
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2019
2034
  * // participant: "<ConferenceParticipant>", // required
2020
2035
  * // },
2021
2036
  * // },
@@ -2030,7 +2045,7 @@ declare const DescribeEventCommand_base: {
2030
2045
  * // id: "STRING_VALUE", // required
2031
2046
  * // time: Number("long"), // required
2032
2047
  * // company: "STRING_VALUE", // required
2033
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2048
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2034
2049
  * // conferenceStartTime: Number("long"), // required
2035
2050
  * // transcriptionStartTime: Number("long"), // required
2036
2051
  * // chunk: "<ConferenceTranscriptionChunk>", // required
@@ -2076,7 +2091,7 @@ declare const DescribeEventCommand_base: {
2076
2091
  * // transcriptionStatus: "AVAILABLE" || "POST_TRANSCRIPTION" || "UNAVAILABLE", // required
2077
2092
  * // transcriptionLanguage: "STRING_VALUE",
2078
2093
  * // transcriptionSeconds: Number("int"),
2079
- * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2094
+ * // type: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2080
2095
  * // transcriptions: "STRING_VALUE",
2081
2096
  * // },
2082
2097
  * // },
@@ -2219,7 +2234,7 @@ declare const DescribeEventCommand_base: {
2219
2234
  * // chatId: "STRING_VALUE",
2220
2235
  * // time: Number("long"), // required
2221
2236
  * // company: "STRING_VALUE", // required
2222
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2237
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2223
2238
  * // start: "STRING_VALUE", // required
2224
2239
  * // channelId: "STRING_VALUE", // required
2225
2240
  * // channelType: "direct" || "group", // required
@@ -2276,7 +2291,7 @@ declare const DescribeEventCommand_base: {
2276
2291
  * // chatId: "STRING_VALUE",
2277
2292
  * // time: Number("long"), // required
2278
2293
  * // company: "STRING_VALUE", // required
2279
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2294
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2280
2295
  * // },
2281
2296
  * // },
2282
2297
  * // WebhookChatLiveInterruptedEvent: { // WebhookChatLiveInterruptedEvent
@@ -2291,7 +2306,7 @@ declare const DescribeEventCommand_base: {
2291
2306
  * // chatId: "STRING_VALUE",
2292
2307
  * // time: Number("long"), // required
2293
2308
  * // company: "STRING_VALUE", // required
2294
- * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave", // required
2309
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2295
2310
  * // },
2296
2311
  * // },
2297
2312
  * // WebhookChatManagerMissedEvent: { // WebhookChatManagerMissedEvent
@@ -2618,10 +2633,38 @@ declare const DescribeEventCommand_base: {
2618
2633
  * // parts: Number("int"), // required
2619
2634
  * // },
2620
2635
  * // },
2636
+ * // ServiceAnalyticsLiveProgressEvent: { // ServiceAnalyticsLiveProgressEvent
2637
+ * // id: "STRING_VALUE", // required
2638
+ * // pbx: "STRING_VALUE", // required
2639
+ * // time: Number("long"), // required
2640
+ * // company: "STRING_VALUE", // required
2641
+ * // licenses: "<LicensesList>", // required
2642
+ * // event: "chat" || "chat_transcription" || "chat_complete" || "chat_interrupted" || "chat_missed" || "call_cost" || "call" || "call_complete" || "call_interrupted" || "call_transcription" || "conference" || "conference_complete" || "conference_interrupted" || "conference_transcription" || "conference_join" || "conference_leave" || "service" || "service_agent" || "service_call", // required
2643
+ * // eventTrigger: "service.init" || "service.update" || "service.end" || "service.call_init" || "service.call_update" || "service.call_end" || "service.agent_join" || "service.agent_update" || "service.agent_leave", // required
2644
+ * // name: "STRING_VALUE",
2645
+ * // strategy: "STRING_VALUE",
2646
+ * // maxCalls: Number("int"),
2647
+ * // weight: Number("int"),
2648
+ * // agents: [ // ServiceAgentsList
2649
+ * // { // ServiceAgent
2650
+ * // id: "STRING_VALUE", // required
2651
+ * // penalty: Number("int"),
2652
+ * // type: "STATIC" || "DYNAMIC",
2653
+ * // paused: true || false,
2654
+ * // lastQueueCallEnd: Number("long"),
2655
+ * // userExtension: "STRING_VALUE",
2656
+ * // name: "STRING_VALUE",
2657
+ * // },
2658
+ * // ],
2659
+ * // calls: [ // ServiceCallsList
2660
+ * // "STRING_VALUE",
2661
+ * // ],
2662
+ * // },
2621
2663
  * // CallEventType: "CallAnalyticsLiveProgressEvent" || "CallAnalyticsLiveCompleteEvent" || "CallAnalyticsLiveInterruptedEvent" || "CallAnalyticsLiveTranscriptionEvent" || "CallAnalyticsRecordEvent" || "CallAnalyticsTranscriptionRecordEvent" || "CallAnalyticsCostRecordEvent",
2622
2664
  * // ConferenceEventType: "ConferenceAnalyticsLiveProgressEvent" || "ConferenceAnalyticsLiveCompleteEvent" || "ConferenceAnalyticsLiveInterruptedEvent" || "ConferenceAnalyticsLiveTranscriptionEvent" || "ConferenceAnalyticsLiveJoinEvent" || "ConferenceAnalyticsLiveLeaveEvent" || "ConferenceAnalyticsRecordEvent" || "ConferenceAnalyticsTranscriptionRecordEvent",
2623
2665
  * // ChatEventType: "ChatAnalyticsLiveCompleteEvent" || "ChatAnalyticsLiveInterruptedEvent" || "ChatAnalyticsLiveProgressEvent" || "ChatAnalyticsLiveTranscriptionEvent" || "ChatAnalyticsManagerMissedEvent" || "ChatAnalyticsRecordEvent" || "ChatAnalyticsTranscriptionRecordEvent",
2624
2666
  * // PresenceEventType: "PresenceAnalyticsStatusEvent" || "PresenceAnalyticsConferenceEvent" || "PresenceAnalyticsTelephonyEvent",
2667
+ * // ServiceEventType: "ServiceAnalyticsLiveProgressEvent",
2625
2668
  * // };
2626
2669
  *
2627
2670
  * ```