@wildix/wda-stream-client 1.1.0 → 1.1.3

package/dist-types/models/models_0.d.ts

@@ -49,6 +49,20 @@ export declare class ForbiddenException extends __BaseException {
      */
     constructor(opts: __ExceptionOptionType<ForbiddenException, __BaseException>);
 }
+/**
+ * @public
+ */
+export interface TemplateParameter {
+    name: string;
+    value: string;
+}
+/**
+ * @public
+ */
+export interface TemplateWithParameters {
+    name: string;
+    parameters: (TemplateParameter)[];
+}
 /**
  * @public
  * @enum
@@ -352,6 +366,8 @@ export type CallFlowTranscriptionStatus = typeof CallFlowTranscriptionStatus[key
 export declare const RecordType: {
     readonly CALL: "call";
     readonly CALL_TRANSCRIPTION: "call_transcription";
+    readonly CHAT: "chat";
+    readonly CHAT_TRANSCRIPTION: "chat_transcription";
     readonly CONFERENCE: "conference";
     readonly CONFERENCE_TRANSCRIPTION: "conference_transcription";
 };
@@ -469,27 +485,515 @@ export interface CallRecord {
  * @public
  * @enum
  */
-export declare const CallTranscriptionSpeaker: {
-    readonly CALLEE: "callee";
-    readonly CALLER: "caller";
+export declare const CallTranscriptionSpeaker: {
+    readonly CALLEE: "callee";
+    readonly CALLER: "caller";
+};
+/**
+ * @public
+ */
+export type CallTranscriptionSpeaker = typeof CallTranscriptionSpeaker[keyof typeof CallTranscriptionSpeaker];
+/**
+ * @public
+ */
+export interface CallTranscriptionChunk {
+    id: string;
+    time: number;
+    speaker: CallTranscriptionSpeaker;
+    text: string;
+    language?: string | undefined;
+    isFinal: boolean;
+    start: number;
+    end: number;
+    sentiment?: string | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ChannelAccess: {
+    readonly PRIVATE: "private";
+    readonly PUBLIC: "public";
+};
+/**
+ * @public
+ */
+export type ChannelAccess = typeof ChannelAccess[keyof typeof ChannelAccess];
+/**
+ * @public
+ */
+export interface User {
+    id: string;
+    name?: string | undefined;
+    email?: string | undefined;
+    phone?: string | undefined;
+    picture?: string | undefined;
+    locale?: string | undefined;
+    timeZone?: string | undefined;
+    company?: string | undefined;
+    bot?: boolean | undefined;
+    pbxDomain?: string | undefined;
+    pbxPort?: string | undefined;
+    pbxExtension?: string | undefined;
+    pbxSerial?: string | undefined;
+    pbxUserId?: string | undefined;
+    createdAt?: string | undefined;
+    updatedAt?: string | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ChannelType: {
+    readonly DIRECT: "direct";
+    readonly GROUP: "group";
+};
+/**
+ * @public
+ */
+export type ChannelType = typeof ChannelType[keyof typeof ChannelType];
+/**
+ * @public
+ * @enum
+ */
+export declare const ChannelContextEventAttendeeStatus: {
+    readonly ACCEPTED: "accepted";
+    readonly DECLINED: "declined";
+    readonly NONE: "none";
+    readonly TENTATIVE: "tentative";
+};
+/**
+ * @public
+ */
+export type ChannelContextEventAttendeeStatus = typeof ChannelContextEventAttendeeStatus[keyof typeof ChannelContextEventAttendeeStatus];
+/**
+ * @public
+ */
+export interface ChannelContextEventAttendee {
+    email: string;
+    name?: string | undefined;
+    status: ChannelContextEventAttendeeStatus;
+}
+/**
+ * @public
+ */
+export interface ChannelContextEvent {
+    id?: string | undefined;
+    owner?: string | undefined;
+    start?: string | undefined;
+    end?: string | undefined;
+    summary?: string | undefined;
+    attendees?: (ChannelContextEventAttendee)[] | undefined;
+}
+/**
+ * @public
+ */
+export interface ChannelContextPushToTalk {
+    /**
+     * A unique identifier of x-hoppers broadcast conference. If present x-hoppers application will use broadcast and push-to-talk functionality for the channel.
+     * @public
+     */
+    broadcastId?: string | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ChannelContextSource: {
+    readonly KITE: "kite";
+};
+/**
+ * @public
+ */
+export type ChannelContextSource = typeof ChannelContextSource[keyof typeof ChannelContextSource];
+/**
+ * @public
+ */
+export interface ChannelContext {
+    source?: ChannelContextSource | undefined;
+    target?: string | undefined;
+    events?: (ChannelContextEvent)[] | undefined;
+    ptt?: ChannelContextPushToTalk | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ChannelWhatsAppStatus: {
+    readonly CHANNEL_CLOSED: "24h_channel_closed";
+};
+/**
+ * @public
+ */
+export type ChannelWhatsAppStatus = typeof ChannelWhatsAppStatus[keyof typeof ChannelWhatsAppStatus];
+/**
+ * @public
+ */
+export interface Channel {
+    subject?: string | undefined;
+    description?: string | undefined;
+    /**
+     * Picture URL
+     * @public
+     */
+    picture?: string | undefined;
+    /**
+     * Picture dominant color represented by a hex value.
+     * @public
+     */
+    pictureColor?: string | undefined;
+    access?: ChannelAccess | undefined;
+    company?: string | undefined;
+    context?: ChannelContext | undefined;
+    kite?: boolean | undefined;
+    kiteTarget?: string | undefined;
+    kiteVariant?: string | undefined;
+    kiteAssign?: string | undefined;
+    kiteServiceName?: string | undefined;
+    kiteDefaultSubject?: string | undefined;
+    service?: string | undefined;
+    serviceTitle?: string | undefined;
+    serviceRecipient?: string | undefined;
+    assignee?: User | undefined;
+    telephony?: boolean | undefined;
+    sms?: boolean | undefined;
+    mms?: boolean | undefined;
+    whatsapp?: boolean | undefined;
+    whatsappStatus?: ChannelWhatsAppStatus | undefined;
+    broadcast?: boolean | undefined;
+    external?: boolean | undefined;
+    autoRecord?: boolean | undefined;
+    transcriptionLanguage?: string | undefined;
+    channelId: string;
+    channelType: ChannelType;
+    memberCount: number;
+    createdAt: string;
+    createdBy: string;
+    updatedAt?: string | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ChatDirection: {
+    readonly INBOUND: "INBOUND";
+    readonly INTERNAL: "INTERNAL";
+    readonly OUTBOUND: "OUTBOUND";
+};
+/**
+ * @public
+ */
+export type ChatDirection = typeof ChatDirection[keyof typeof ChatDirection];
+/**
+ * @public
+ */
+export interface ChatParticipants {
+    /**
+     * A list of Agents available in the Chat, up to 8 items, sorted by name.
+     * @public
+     */
+    agents?: (User)[] | undefined;
+    agentsCount: number;
+    /**
+     * A list of Customers available in the Chat, up to 8 items, sorted by name.
+     * @public
+     */
+    customers?: (User)[] | undefined;
+    customersCount: number;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ChatStatus: {
+    readonly COMPLETED: "COMPLETED";
+    readonly MISSED: "MISSED";
+    readonly WAITFIRSTREPLY: "WAITFIRSTREPLY";
+    readonly WAITREPLYFROMAGENT: "WAITREPLYFROMAGENT";
+    readonly WAITREPLYFROMGUEST: "WAITREPLYFROMGUEST";
+};
+/**
+ * @public
+ */
+export type ChatStatus = typeof ChatStatus[keyof typeof ChatStatus];
+/**
+ * @public
+ */
+export interface MessageAttachment {
+    id: string;
+    /**
+     * This *is* documentation about the field. Describe here what fsId and how to get it.
+     * @public
+     */
+    fsId: string;
+    mime?: string | undefined;
+    name: string;
+    size: number;
+    width?: number | undefined;
+    height?: number | undefined;
+    thumbnail?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface ButtonActionHandler {
+    /**
+     * A unique ID of the action within the message.
+     * @public
+     */
+    id: string;
+}
+/**
+ * @public
+ */
+export interface ButtonLinkHandler {
+    url: string;
+}
+/**
+ * @public
+ */
+export interface ButtonReplyHandler {
+    text?: string | undefined;
+}
+/**
+ * @public
+ */
+export type ButtonHandler = ButtonHandler.ActionMember | ButtonHandler.LinkMember | ButtonHandler.ReplyMember | ButtonHandler.$UnknownMember;
+/**
+ * @public
+ */
+export declare namespace ButtonHandler {
+    interface LinkMember {
+        link: ButtonLinkHandler;
+        reply?: never;
+        action?: never;
+        $unknown?: never;
+    }
+    interface ReplyMember {
+        link?: never;
+        reply: ButtonReplyHandler;
+        action?: never;
+        $unknown?: never;
+    }
+    interface ActionMember {
+        link?: never;
+        reply?: never;
+        action: ButtonActionHandler;
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        link?: never;
+        reply?: never;
+        action?: never;
+        $unknown: [string, any];
+    }
+    interface Visitor<T> {
+        link: (value: ButtonLinkHandler) => T;
+        reply: (value: ButtonReplyHandler) => T;
+        action: (value: ButtonActionHandler) => T;
+        _: (name: string, value: any) => T;
+    }
+    const visit: <T>(value: ButtonHandler, visitor: Visitor<T>) => T;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const ButtonVariant: {
+    readonly CONTAINED: "contained";
+    readonly OUTLINED: "outlined";
+};
+/**
+ * @public
+ */
+export type ButtonVariant = typeof ButtonVariant[keyof typeof ButtonVariant];
+/**
+ * @public
+ */
+export interface ButtonElement {
+    text: string;
+    handler: ButtonHandler;
+    variant?: ButtonVariant | undefined;
+    disabled?: boolean | undefined;
+}
+/**
+ * @public
+ */
+export type ActionElement = ActionElement.ButtonMember | ActionElement.$UnknownMember;
+/**
+ * @public
+ */
+export declare namespace ActionElement {
+    interface ButtonMember {
+        button: ButtonElement;
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        button?: never;
+        $unknown: [string, any];
+    }
+    interface Visitor<T> {
+        button: (value: ButtonElement) => T;
+        _: (name: string, value: any) => T;
+    }
+    const visit: <T>(value: ActionElement, visitor: Visitor<T>) => T;
+}
+/**
+ * @public
+ */
+export interface MessageTemplateConfig {
+    whatsapp?: TemplateWithParameters | undefined;
+}
+/**
+ * @public
+ */
+export type Element = Element.ActionsMember | Element.TemplateMember | Element.$UnknownMember;
+/**
+ * @public
+ */
+export declare namespace Element {
+    interface TemplateMember {
+        template: MessageTemplateConfig;
+        actions?: never;
+        $unknown?: never;
+    }
+    interface ActionsMember {
+        template?: never;
+        actions: (ActionElement)[];
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        template?: never;
+        actions?: never;
+        $unknown: [string, any];
+    }
+    interface Visitor<T> {
+        template: (value: MessageTemplateConfig) => T;
+        actions: (value: (ActionElement)[]) => T;
+        _: (name: string, value: any) => T;
+    }
+    const visit: <T>(value: Element, visitor: Visitor<T>) => T;
+}
+/**
+ * @public
+ */
+export interface MessageForward {
+    forwardCompany?: string | undefined;
+    forwardDate: string;
+    forwardEmail?: string | undefined;
+    forwardName?: string | undefined;
+    messageId: string;
+    channelId: string;
+}
+/**
+ * @public
+ */
+export interface MessageGiphy {
+    id: string;
+    size: string;
+    url: string;
+    height: string;
+    width: string;
+}
+/**
+ * @public
+ */
+export interface Reaction {
+    type?: string | undefined;
+    userId?: string | undefined;
+    messageId?: string | undefined;
+    user?: User | undefined;
+}
+/**
+ * @public
+ */
+export interface MessageQuote {
+    messageId: string;
+    channelId: string;
+    user: User;
+    text?: string | undefined;
+    attachments?: (MessageAttachment)[] | undefined;
+    forward?: MessageForward | undefined;
+    mentions?: (User)[] | undefined;
+    giphy?: MessageGiphy | undefined;
+    createdAt: string;
+    updatedAt?: string | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const MessageSmsStatus: {
+    readonly DELIVERED: "delivered";
+    readonly ERROR: "error";
+    readonly SENT: "sent";
+    readonly TRYING: "trying";
 };
 /**
  * @public
  */
-export type CallTranscriptionSpeaker = typeof CallTranscriptionSpeaker[keyof typeof CallTranscriptionSpeaker];
+export type MessageSmsStatus = typeof MessageSmsStatus[keyof typeof MessageSmsStatus];
 /**
  * @public
+ * @enum
  */
-export interface CallTranscriptionChunk {
-    id: string;
-    time: number;
-    speaker: CallTranscriptionSpeaker;
-    text: string;
-    language?: string | undefined;
-    isFinal: boolean;
-    start: number;
-    end: number;
-    sentiment?: string | undefined;
+export declare const MessageType: {
+    readonly REGULAR: "regular";
+    readonly SYSTEM: "system";
+};
+/**
+ * @public
+ */
+export type MessageType = typeof MessageType[keyof typeof MessageType];
+/**
+ * @public
+ * @enum
+ */
+export declare const MessageWhatsAppStatus: {
+    readonly DELIVERED: "delivered";
+    readonly ERROR: "error";
+    readonly SENT: "sent";
+    readonly TRYING: "trying";
+};
+/**
+ * @public
+ */
+export type MessageWhatsAppStatus = typeof MessageWhatsAppStatus[keyof typeof MessageWhatsAppStatus];
+/**
+ * @public
+ */
+export interface Message {
+    text?: string | undefined;
+    elements?: (Element)[] | undefined;
+    attachments?: (MessageAttachment)[] | undefined;
+    quote?: MessageQuote | undefined;
+    forward?: MessageForward | undefined;
+    whatsapp?: boolean | undefined;
+    whatsappStatus?: MessageWhatsAppStatus | undefined;
+    sms?: boolean | undefined;
+    smsStatus?: MessageSmsStatus | undefined;
+    type: MessageType;
+    giphy?: MessageGiphy | undefined;
+    silent?: boolean | undefined;
+    event?: string | undefined;
+    messageId: string;
+    channelId: string;
+    user: User;
+    edit?: boolean | undefined;
+    mentions?: (User)[] | undefined;
+    latestReactions?: (Reaction)[] | undefined;
+    reactionCounts?: Record<string, number> | undefined;
+    createdAt: string;
+    updatedAt?: string | undefined;
 }
 /**
  * @public
@@ -793,6 +1297,7 @@ export declare const LiveEventType: {
     readonly CHAT_COST: "call_cost";
     readonly CHAT_INTERRUPTED: "chat_interrupted";
     readonly CHAT_MISSED: "chat_missed";
+    readonly CHAT_TRANSCRIPTION: "chat_transcription";
     readonly CONFERENCE: "conference";
     readonly CONFERENCE_COMPLETE: "conference_complete";
     readonly CONFERENCE_INTERRUPTED: "conference_interrupted";
@@ -1446,7 +1951,12 @@ export interface CallUpdateConsumeEvent {
  * @public
  */
 export interface ChatAnalyticsLiveCompleteEvent {
+    /**
+     * Unique chat event id.
+     * @public
+     */
     id: string;
+    chatId?: string | undefined;
     time: number;
     company: string;
     event: LiveEventType;
@@ -1455,152 +1965,32 @@ export interface ChatAnalyticsLiveCompleteEvent {
  * @public
  */
 export interface ChatAnalyticsLiveInterruptedEvent {
+    /**
+     * Unique chat event id.
+     * @public
+     */
     id: string;
+    chatId?: string | undefined;
     time: number;
     company: string;
     event: LiveEventType;
 }
-/**
- * @public
- */
-export interface User {
-    id: string;
-    name?: string | undefined;
-    email?: string | undefined;
-    phone?: string | undefined;
-    picture?: string | undefined;
-    locale?: string | undefined;
-    timeZone?: string | undefined;
-    company?: string | undefined;
-    bot?: boolean | undefined;
-    pbxDomain?: string | undefined;
-    pbxPort?: string | undefined;
-    pbxExtension?: string | undefined;
-    pbxSerial?: string | undefined;
-    pbxUserId?: string | undefined;
-    createdAt?: string | undefined;
-    updatedAt?: string | undefined;
-}
-/**
- * @public
- * @enum
- */
-export declare const ChannelType: {
-    readonly DIRECT: "direct";
-    readonly GROUP: "group";
-};
-/**
- * @public
- */
-export type ChannelType = typeof ChannelType[keyof typeof ChannelType];
-/**
- * @public
- * @enum
- */
-export declare const ChatDirection: {
-    readonly INBOUND: "INBOUND";
-    readonly INTERNAL: "INTERNAL";
-    readonly OUTBOUND: "OUTBOUND";
-};
-/**
- * @public
- */
-export type ChatDirection = typeof ChatDirection[keyof typeof ChatDirection];
-/**
- * @public
- * @enum
- */
-export declare const ChatParticipantRole: {
-    readonly AGENT: "AGENT";
-    readonly CLIENT: "CLIENT";
-};
-/**
- * @public
- */
-export type ChatParticipantRole = typeof ChatParticipantRole[keyof typeof ChatParticipantRole];
-/**
- * @public
- * @enum
- */
-export declare const ChatParticipantType: {
-    readonly LOCAL: "LOCAL";
-    readonly REMOTE: "REMOTE";
-};
-/**
- * @public
- */
-export type ChatParticipantType = typeof ChatParticipantType[keyof typeof ChatParticipantType];
-/**
- * @public
- */
-export interface ChatParticipant {
-    id: string;
-    name?: string | undefined;
-    email?: string | undefined;
-    phone?: string | undefined;
-    picture?: string | undefined;
-    locale?: string | undefined;
-    timeZone?: string | undefined;
-    company?: string | undefined;
-    bot?: boolean | undefined;
-    pbxDomain?: string | undefined;
-    pbxPort?: string | undefined;
-    pbxExtension?: string | undefined;
-    pbxSerial?: string | undefined;
-    pbxUserId?: string | undefined;
-    createdAt?: string | undefined;
-    updatedAt?: string | undefined;
-    type: ChatParticipantType;
-    role: ChatParticipantRole;
-}
-/**
- * @public
- * @enum
- */
-export declare const ChatStatus: {
-    readonly COMPLETED: "COMPLETED";
-    readonly MISSED: "MISSED";
-    readonly WAITFIRSTREPLY: "WAITFIRSTREPLY";
-    readonly WAITREPLYFROMAGENT: "WAITREPLYFROMAGENT";
-    readonly WAITREPLYFROMGUEST: "WAITREPLYFROMGUEST";
-};
-/**
- * @public
- */
-export type ChatStatus = typeof ChatStatus[keyof typeof ChatStatus];
-/**
- * @public
- * @enum
- */
-export declare const ChatTag: {
-    readonly SMS: "sms";
-    readonly TELEPHONY: "telephony";
-    readonly WHATSAPP: "whatsapp";
-};
-/**
- * @public
- */
-export type ChatTag = typeof ChatTag[keyof typeof ChatTag];
 /**
  * @public
  */
 export interface ChatAnalyticsLiveProgressEvent {
+    /**
+     * Unique chat event id.
+     * @public
+     */
     id: string;
+    chatId?: string | undefined;
     time: number;
     company: string;
     event: LiveEventType;
     start: string;
-    channelId: string;
-    channelType: ChannelType;
-    subject: string;
-    service?: string | undefined;
-    serviceTitle?: string | undefined;
-    participants: (ChatParticipant)[];
-    agents: (User)[];
-    agentsCount: number;
-    customers: (User)[];
-    customersCount: number;
-    tags?: (ChatTag)[] | undefined;
+    channel: Channel;
+    participants: ChatParticipants;
     direction: ChatDirection;
     status: ChatStatus;
 }
@@ -1608,59 +1998,60 @@ export interface ChatAnalyticsLiveProgressEvent {
  * @public
  */
 export interface ChatAnalyticsManagerMissedEvent {
+    /**
+     * Unique chat event id.
+     * @public
+     */
     id: string;
+    chatId?: string | undefined;
     time: number;
     company: string;
     event: string;
 }
-/**
- * @public
- */
-export interface ChatAnalyticsRecordParticipant {
-    id: string;
-    info: ChatParticipant;
-}
 /**
  * @public
  */
 export interface ChatAnalyticsRecordEvent {
+    /**
+     * Unique chat event id.
+     * @public
+     */
     id: string;
+    chatId?: string | undefined;
     time: number;
     company: string;
-    type: string;
-    duration?: number | undefined;
-    subject?: string | undefined;
-    direction?: ChatDirection | undefined;
-    service?: string | undefined;
-    serviceTitle?: string | undefined;
-    tags?: (ChatTag)[] | undefined;
+    pbx?: string | undefined;
+    startTime: number;
+    endTime: number;
+    waitTime?: number | undefined;
+    duration: number;
+    direction: ChatDirection;
+    channel: Channel;
     status?: ChatStatus | undefined;
-    participants?: (ChatAnalyticsRecordParticipant)[] | undefined;
+    participants: ChatParticipants;
+    type: LiveEventType;
 }
 /**
  * @public
  */
-export interface ChatConsumeEventParticipants {
-    /**
-     * A list of Agents available in the Chat, up to 8 items, sorted by name.
-     * @public
-     */
-    agents: (User)[];
-    agentsCount: number;
+export interface ChatAnalyticsTranscriptionRecordEvent {
     /**
-     * A list of Customers available in the Chat, up to 8 items, sorted by name.
+     * Unique chat event id.
      * @public
      */
-    customers: (User)[];
-    customersCount: number;
+    id: string;
+    chatId?: string | undefined;
+    time: number;
+    company: string;
+    messages: (Message)[];
+    type: LiveEventType;
 }
 /**
  * @public
  * @enum
  */
 export declare const ChatConsumeEventType: {
-    readonly CHAT_NEW: "CHAT.NEW";
-    readonly CHAT_UPDATE: "CHAT.UPDATE";
+    readonly CHAT_MESSAGE: "CHAT.MESSAGE";
 };
 /**
  * @public
@@ -1676,6 +2067,7 @@ export declare const ChatEventType: {
     readonly LIVE_PROGRESS_EVENT: "ChatAnalyticsLiveProgressEvent";
     readonly MANAGER_MISSED_EVENT: "ChatAnalyticsManagerMissedEvent";
     readonly RECORD_EVENT: "ChatAnalyticsRecordEvent";
+    readonly TRANSCRIPTION_RECORD_EVENT: "ChatAnalyticsTranscriptionRecordEvent";
 };
 /**
  * @public
@@ -1684,45 +2076,19 @@ export type ChatEventType = typeof ChatEventType[keyof typeof ChatEventType];
 /**
  * @public
  */
-export interface ChatNewConsumeEventData {
-    channelId: string;
-    channelType: ChannelType;
-    subject: string;
-    service?: string | undefined;
-    serviceTitle?: string | undefined;
-    participants: ChatConsumeEventParticipants;
-    tags?: (ChatTag)[] | undefined;
-    sender: User;
-}
-/**
- * @public
- */
-export interface ChatNewConsumeEvent {
-    type: ChatConsumeEventType;
-    company: string;
-    time: number;
-    data: ChatNewConsumeEventData;
-}
-/**
- * @public
- */
-export interface ChatUpdateConsumeEventData {
-    channelId: string;
-    channelType: ChannelType;
-    subject: string;
-    service?: string | undefined;
-    serviceTitle?: string | undefined;
-    participants: ChatConsumeEventParticipants;
-    tags?: (ChatTag)[] | undefined;
+export interface ChatMessageConsumeEventData {
+    channel: Channel;
+    message: Message;
+    participants: ChatParticipants;
 }
 /**
  * @public
  */
-export interface ChatUpdateConsumeEvent {
+export interface ChatMessageConsumeEvent {
     type: ChatConsumeEventType;
     company: string;
     time: number;
-    data: ChatUpdateConsumeEventData;
+    data: ChatMessageConsumeEventData;
 }
 /**
  * @public
@@ -2295,7 +2661,7 @@ export interface WhatsAppStatusConsumeEvent {
 /**
  * @public
  */
-export type ConsumeEventInputEvent = ConsumeEventInputEvent.CallAgentsCancelMember | ConsumeEventInputEvent.CallAgentsStartMember | ConsumeEventInputEvent.CallAttachmentMember | ConsumeEventInputEvent.CallEndMember | ConsumeEventInputEvent.CallLiveMember | ConsumeEventInputEvent.CallRecordStartMember | ConsumeEventInputEvent.CallRecordStopMember | ConsumeEventInputEvent.CallSplitMember | ConsumeEventInputEvent.CallStartMember | ConsumeEventInputEvent.CallTranscriptionMember | ConsumeEventInputEvent.CallUpdateMember | ConsumeEventInputEvent.ChatNewMember | ConsumeEventInputEvent.ChatUpdateMember | ConsumeEventInputEvent.ConferenceEndMember | ConsumeEventInputEvent.ConferenceJoinMember | ConsumeEventInputEvent.ConferenceKeepAliveMember | ConsumeEventInputEvent.ConferenceLeaveMember | ConsumeEventInputEvent.ConferenceRecordStartMember | ConsumeEventInputEvent.ConferenceRecordStopMember | ConsumeEventInputEvent.ConferenceStartMember | ConsumeEventInputEvent.ConferenceStatsMember | ConsumeEventInputEvent.ConferenceTimeFramesMember | ConsumeEventInputEvent.ConferenceTranscriptionMember | ConsumeEventInputEvent.PresenceMember | ConsumeEventInputEvent.PresenceTelephonyMember | ConsumeEventInputEvent.SmsInboundMember | ConsumeEventInputEvent.SmsStatusMember | ConsumeEventInputEvent.UsageSttMember | ConsumeEventInputEvent.WhatsappInboundMember | ConsumeEventInputEvent.WhatsappStatusMember | ConsumeEventInputEvent.$UnknownMember;
+export type ConsumeEventInputEvent = ConsumeEventInputEvent.CallAgentsCancelMember | ConsumeEventInputEvent.CallAgentsStartMember | ConsumeEventInputEvent.CallAttachmentMember | ConsumeEventInputEvent.CallEndMember | ConsumeEventInputEvent.CallLiveMember | ConsumeEventInputEvent.CallRecordStartMember | ConsumeEventInputEvent.CallRecordStopMember | ConsumeEventInputEvent.CallSplitMember | ConsumeEventInputEvent.CallStartMember | ConsumeEventInputEvent.CallTranscriptionMember | ConsumeEventInputEvent.CallUpdateMember | ConsumeEventInputEvent.ChatMessageMember | ConsumeEventInputEvent.ConferenceEndMember | ConsumeEventInputEvent.ConferenceJoinMember | ConsumeEventInputEvent.ConferenceKeepAliveMember | ConsumeEventInputEvent.ConferenceLeaveMember | ConsumeEventInputEvent.ConferenceRecordStartMember | ConsumeEventInputEvent.ConferenceRecordStopMember | ConsumeEventInputEvent.ConferenceStartMember | ConsumeEventInputEvent.ConferenceStatsMember | ConsumeEventInputEvent.ConferenceTimeFramesMember | ConsumeEventInputEvent.ConferenceTranscriptionMember | ConsumeEventInputEvent.PresenceMember | ConsumeEventInputEvent.PresenceTelephonyMember | ConsumeEventInputEvent.SmsInboundMember | ConsumeEventInputEvent.SmsStatusMember | ConsumeEventInputEvent.UsageSttMember | ConsumeEventInputEvent.WhatsappInboundMember | ConsumeEventInputEvent.WhatsappStatusMember | ConsumeEventInputEvent.$UnknownMember;
 /**
  * @public
  */
@@ -2322,8 +2688,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2355,8 +2720,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2388,8 +2752,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2421,8 +2784,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2454,8 +2816,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2487,8 +2848,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2520,8 +2880,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2553,8 +2912,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2586,8 +2944,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2619,8 +2976,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2652,8 +3008,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2685,8 +3040,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2718,8 +3072,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2751,8 +3104,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2784,8 +3136,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2817,8 +3168,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2850,8 +3200,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2883,8 +3232,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2916,8 +3264,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive: ConferenceKeepAliveConsumeEvent;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2949,8 +3296,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd: ConferenceEndConsumeEvent;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -2982,41 +3328,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats: ConferenceStatsConsumeEvent;
-        chatNew?: never;
-        chatUpdate?: never;
-        smsInbound?: never;
-        smsStatus?: never;
-        whatsappInbound?: never;
-        whatsappStatus?: never;
-        presence?: never;
-        presenceTelephony?: never;
-        usageStt?: never;
-        $unknown?: never;
-    }
-    interface ChatNewMember {
-        callStart?: never;
-        callUpdate?: never;
-        callSplit?: never;
-        callLive?: never;
-        callAgentsStart?: never;
-        callAgentsCancel?: never;
-        callEnd?: never;
-        callRecordStart?: never;
-        callRecordStop?: never;
-        callAttachment?: never;
-        callTranscription?: never;
-        conferenceTimeFrames?: never;
-        conferenceStart?: never;
-        conferenceJoin?: never;
-        conferenceRecordStart?: never;
-        conferenceTranscription?: never;
-        conferenceLeave?: never;
-        conferenceRecordStop?: never;
-        conferenceKeepAlive?: never;
-        conferenceEnd?: never;
-        conferenceStats?: never;
-        chatNew: ChatNewConsumeEvent;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3026,7 +3338,7 @@ export declare namespace ConsumeEventInputEvent {
         usageStt?: never;
         $unknown?: never;
     }
-    interface ChatUpdateMember {
+    interface ChatMessageMember {
         callStart?: never;
         callUpdate?: never;
         callSplit?: never;
@@ -3048,8 +3360,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate: ChatUpdateConsumeEvent;
+        chatMessage: ChatMessageConsumeEvent;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3081,8 +3392,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound: SmsInboundConsumeEvent;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3114,8 +3424,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus: SmsStatusConsumeEvent;
         whatsappInbound?: never;
@@ -3147,8 +3456,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound: WhatsAppInboundConsumeEvent;
@@ -3180,8 +3488,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3213,8 +3520,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3246,8 +3552,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3279,8 +3584,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3315,8 +3619,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive?: never;
         conferenceEnd?: never;
         conferenceStats?: never;
-        chatNew?: never;
-        chatUpdate?: never;
+        chatMessage?: never;
         smsInbound?: never;
         smsStatus?: never;
         whatsappInbound?: never;
@@ -3348,8 +3651,7 @@ export declare namespace ConsumeEventInputEvent {
         conferenceKeepAlive: (value: ConferenceKeepAliveConsumeEvent) => T;
         conferenceEnd: (value: ConferenceEndConsumeEvent) => T;
         conferenceStats: (value: ConferenceStatsConsumeEvent) => T;
-        chatNew: (value: ChatNewConsumeEvent) => T;
-        chatUpdate: (value: ChatUpdateConsumeEvent) => T;
+        chatMessage: (value: ChatMessageConsumeEvent) => T;
         smsInbound: (value: SmsInboundConsumeEvent) => T;
         smsStatus: (value: SmsStatusConsumeEvent) => T;
         whatsappInbound: (value: WhatsAppInboundConsumeEvent) => T;
@@ -4212,6 +4514,7 @@ export interface DescribeEventOutput {
     ChatAnalyticsLiveProgressEvent?: ChatAnalyticsLiveProgressEvent | undefined;
     ChatAnalyticsManagerMissedEvent?: ChatAnalyticsManagerMissedEvent | undefined;
     ChatAnalyticsRecordEvent?: ChatAnalyticsRecordEvent | undefined;
+    ChatAnalyticsTranscriptionRecordEvent?: ChatAnalyticsTranscriptionRecordEvent | undefined;
     ConferenceAnalyticsLiveProgressEvent?: ConferenceAnalyticsLiveProgressEvent | undefined;
     ConferenceAnalyticsLiveCompleteEvent?: ConferenceAnalyticsLiveCompleteEvent | undefined;
     ConferenceAnalyticsLiveInterruptedEvent?: ConferenceAnalyticsLiveInterruptedEvent | undefined;