@wildix/wda-insights-client 1.1.0 → 1.1.2

package/dist-cjs/models/models_0.js

@@ -111,6 +111,8 @@ exports.CallFlowTranscriptionStatus = {
 exports.RecordType = {
     CALL: "call",
     CALL_TRANSCRIPTION: "call_transcription",
+    CHAT: "chat",
+    CHAT_TRANSCRIPTION: "chat_transcription",
     CONFERENCE: "conference",
     CONFERENCE_TRANSCRIPTION: "conference_transcription",
 };

package/dist-cjs/protocols/Aws_restJson1.js

@@ -293,7 +293,7 @@ const se_ListConversationsCommand = async (input, context) => {
     let body;
     body = JSON.stringify((0, smithy_client_1.take)(input, {
         'exclusiveStartKey': [],
-        'filter': _ => (0, smithy_client_1._json)(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
     }));
     b.m("POST")
         .h(headers)
@@ -313,7 +313,7 @@ const se_ListConversationsInsightsCommand = async (input, context) => {
     });
     let body;
     body = JSON.stringify((0, smithy_client_1.take)(input, {
-        'filter': _ => (0, smithy_client_1._json)(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
         'insights': _ => (0, smithy_client_1._json)(_),
     }));
     b.m("POST")
@@ -335,7 +335,7 @@ const se_ListConversationsInsightsAggregationsCommand = async (input, context) =
     let body;
     body = JSON.stringify((0, smithy_client_1.take)(input, {
         'aggregations': _ => (0, smithy_client_1._json)(_),
-        'filter': _ => (0, smithy_client_1._json)(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
     }));
     b.m("POST")
         .h(headers)
@@ -402,7 +402,7 @@ const se_QueryConversationsCountCommand = async (input, context) => {
     });
     let body;
     body = JSON.stringify((0, smithy_client_1.take)(input, {
-        'filter': _ => (0, smithy_client_1._json)(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
     }));
     b.m("POST")
         .h(headers)
@@ -752,7 +752,7 @@ const de_ListConversationsCommand = async (output, context) => {
     });
     const data = (0, smithy_client_1.expectNonNull)(((0, smithy_client_1.expectObject)(await (0, core_1.parseJsonBody)(output.body, context))), "body");
     const doc = (0, smithy_client_1.take)(data, {
-        'items': smithy_client_1._json,
+        'items': _ => de_ListConversationsItemsList(_, context),
         'lastEvaluatedKey': smithy_client_1.expectString,
     });
     Object.assign(contents, doc);
@@ -1016,6 +1016,40 @@ const de_FileNotFoundExceptionRes = async (parsedOutput, context) => {
     });
     return (0, smithy_client_1.decorateServiceException)(exception, parsedOutput.body);
 };
+const se_ListConversationsFilter = (input, context) => {
+    return (0, smithy_client_1.take)(input, {
+        'date': smithy_client_1._json,
+        'direction': smithy_client_1._json,
+        'duration': smithy_client_1._json,
+        'group': smithy_client_1._json,
+        'insights': smithy_client_1._json,
+        'interaction': _ => se_ListConversationsFilterInteraction(_, context),
+        'language': smithy_client_1._json,
+        'participants': smithy_client_1._json,
+        'participantsToExclude': smithy_client_1._json,
+        'participantsToInclude': smithy_client_1._json,
+        'phases': smithy_client_1._json,
+        'recorded': [],
+        'service': smithy_client_1._json,
+        'transcribed': [],
+    });
+};
+const se_ListConversationsFilterFloat = (input, context) => {
+    return (0, smithy_client_1.take)(input, {
+        'from': smithy_client_1.serializeFloat,
+        'to': smithy_client_1.serializeFloat,
+    });
+};
+const se_ListConversationsFilterInteraction = (input, context) => {
+    return (0, smithy_client_1.take)(input, {
+        'interruptions': smithy_client_1._json,
+        'longestCustomerStory': smithy_client_1._json,
+        'longestMonologue': smithy_client_1._json,
+        'patience': _ => se_ListConversationsFilterFloat(_, context),
+        'talkRatio': smithy_client_1._json,
+        'wordsPerMinute': smithy_client_1._json,
+    });
+};
 const de_Document = (output, context) => {
     return output;
 };
@@ -1093,6 +1127,30 @@ const de_InsightsSentimentScoreByPeriodList = (output, context) => {
     });
     return retVal;
 };
+const de_ListConversationsItem = (output, context) => {
+    return (0, smithy_client_1.take)(output, {
+        'event': (_) => (0, smithy_client_1._json)((0, core_1.awsExpectUnion)(_)),
+        'highlight': smithy_client_1._json,
+        'interaction': (_) => de_ListConversationsItemInteraction(_, context),
+        'summary': smithy_client_1._json,
+    });
+};
+const de_ListConversationsItemInteraction = (output, context) => {
+    return (0, smithy_client_1.take)(output, {
+        'interruptions': smithy_client_1.expectInt32,
+        'longestCustomerStory': smithy_client_1.expectInt32,
+        'longestMonologue': smithy_client_1.expectInt32,
+        'patience': smithy_client_1.limitedParseFloat32,
+        'talkRatio': smithy_client_1.expectInt32,
+        'wordsPerMinute': smithy_client_1.expectInt32,
+    });
+};
+const de_ListConversationsItemsList = (output, context) => {
+    const retVal = (output || []).filter((e) => e != null).map((entry) => {
+        return de_ListConversationsItem(entry, context);
+    });
+    return retVal;
+};
 const de_ProjectionInsights = (output, context) => {
     return (0, smithy_client_1.take)(output, {
         'fields': (_) => de_ProjectionInsightsFieldsList(_, context),

package/dist-es/models/models_0.js

@@ -105,6 +105,8 @@ export const CallFlowTranscriptionStatus = {
 export const RecordType = {
     CALL: "call",
     CALL_TRANSCRIPTION: "call_transcription",
+    CHAT: "chat",
+    CHAT_TRANSCRIPTION: "chat_transcription",
     CONFERENCE: "conference",
     CONFERENCE_TRANSCRIPTION: "conference_transcription",
 };

package/dist-es/protocols/Aws_restJson1.js

@@ -2,7 +2,7 @@ import { WdaInsightsServiceException as __BaseException } from "../models/WdaIns
 import { FileNotFoundException, FilterNotFoundException, ForbiddenException, NotFoundException, ValidationException, } from "../models/models_0";
 import { awsExpectUnion as __expectUnion, loadRestJsonErrorCode, parseJsonBody as parseBody, parseJsonErrorBody as parseErrorBody, } from "@aws-sdk/core";
 import { requestBuilder as rb } from "@smithy/core";
-import { decorateServiceException as __decorateServiceException, expectInt32 as __expectInt32, expectLong as __expectLong, expectNonNull as __expectNonNull, expectObject as __expectObject, expectString as __expectString, limitedParseFloat32 as __limitedParseFloat32, _json, collectBody, map, take, withBaseException, } from "@smithy/smithy-client";
+import { decorateServiceException as __decorateServiceException, expectInt32 as __expectInt32, expectLong as __expectLong, expectNonNull as __expectNonNull, expectObject as __expectObject, expectString as __expectString, limitedParseFloat32 as __limitedParseFloat32, serializeFloat as __serializeFloat, _json, collectBody, map, take, withBaseException, } from "@smithy/smithy-client";
 export const se_CreateFilterCommand = async (input, context) => {
     const b = rb(input, context);
     const headers = {
@@ -273,7 +273,7 @@ export const se_ListConversationsCommand = async (input, context) => {
     let body;
     body = JSON.stringify(take(input, {
         'exclusiveStartKey': [],
-        'filter': _ => _json(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
     }));
     b.m("POST")
         .h(headers)
@@ -292,7 +292,7 @@ export const se_ListConversationsInsightsCommand = async (input, context) => {
     });
     let body;
     body = JSON.stringify(take(input, {
-        'filter': _ => _json(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
         'insights': _ => _json(_),
     }));
     b.m("POST")
@@ -313,7 +313,7 @@ export const se_ListConversationsInsightsAggregationsCommand = async (input, con
     let body;
     body = JSON.stringify(take(input, {
         'aggregations': _ => _json(_),
-        'filter': _ => _json(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
     }));
     b.m("POST")
         .h(headers)
@@ -376,7 +376,7 @@ export const se_QueryConversationsCountCommand = async (input, context) => {
     });
     let body;
     body = JSON.stringify(take(input, {
-        'filter': _ => _json(_),
+        'filter': _ => se_ListConversationsFilter(_, context),
     }));
     b.m("POST")
         .h(headers)
@@ -704,7 +704,7 @@ export const de_ListConversationsCommand = async (output, context) => {
     });
     const data = __expectNonNull((__expectObject(await parseBody(output.body, context))), "body");
     const doc = take(data, {
-        'items': _json,
+        'items': _ => de_ListConversationsItemsList(_, context),
         'lastEvaluatedKey': __expectString,
     });
     Object.assign(contents, doc);
@@ -956,6 +956,40 @@ const de_FileNotFoundExceptionRes = async (parsedOutput, context) => {
     });
     return __decorateServiceException(exception, parsedOutput.body);
 };
+const se_ListConversationsFilter = (input, context) => {
+    return take(input, {
+        'date': _json,
+        'direction': _json,
+        'duration': _json,
+        'group': _json,
+        'insights': _json,
+        'interaction': _ => se_ListConversationsFilterInteraction(_, context),
+        'language': _json,
+        'participants': _json,
+        'participantsToExclude': _json,
+        'participantsToInclude': _json,
+        'phases': _json,
+        'recorded': [],
+        'service': _json,
+        'transcribed': [],
+    });
+};
+const se_ListConversationsFilterFloat = (input, context) => {
+    return take(input, {
+        'from': __serializeFloat,
+        'to': __serializeFloat,
+    });
+};
+const se_ListConversationsFilterInteraction = (input, context) => {
+    return take(input, {
+        'interruptions': _json,
+        'longestCustomerStory': _json,
+        'longestMonologue': _json,
+        'patience': _ => se_ListConversationsFilterFloat(_, context),
+        'talkRatio': _json,
+        'wordsPerMinute': _json,
+    });
+};
 const de_Document = (output, context) => {
     return output;
 };
@@ -1033,6 +1067,30 @@ const de_InsightsSentimentScoreByPeriodList = (output, context) => {
     });
     return retVal;
 };
+const de_ListConversationsItem = (output, context) => {
+    return take(output, {
+        'event': (_) => _json(__expectUnion(_)),
+        'highlight': _json,
+        'interaction': (_) => de_ListConversationsItemInteraction(_, context),
+        'summary': _json,
+    });
+};
+const de_ListConversationsItemInteraction = (output, context) => {
+    return take(output, {
+        'interruptions': __expectInt32,
+        'longestCustomerStory': __expectInt32,
+        'longestMonologue': __expectInt32,
+        'patience': __limitedParseFloat32,
+        'talkRatio': __expectInt32,
+        'wordsPerMinute': __expectInt32,
+    });
+};
+const de_ListConversationsItemsList = (output, context) => {
+    const retVal = (output || []).filter((e) => e != null).map((entry) => {
+        return de_ListConversationsItem(entry, context);
+    });
+    return retVal;
+};
 const de_ProjectionInsights = (output, context) => {
     return take(output, {
         'fields': (_) => de_ProjectionInsightsFieldsList(_, context),

package/dist-types/commands/ListConversationsCommand.d.ts

@@ -70,10 +70,33 @@ declare const ListConversationsCommand_base: {
  *     language: [ // ListConversationsFilterLanguage
  *       "STRING_VALUE",
  *     ],
- *     duration: { // ListConversationsFilterDuration
+ *     duration: { // ListConversationsFilterNumber
  *       from: Number("int"),
  *       to: Number("int"),
  *     },
+ *     interaction: { // ListConversationsFilterInteraction
+ *       talkRatio: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       wordsPerMinute: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       interruptions: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       patience: { // ListConversationsFilterFloat
+ *         from: Number("float"),
+ *         to: Number("float"),
+ *       },
+ *       longestMonologue: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       longestCustomerStory: "<ListConversationsFilterNumber>",
+ *     },
  *     recorded: true || false,
  *     transcribed: true || false,
  *     direction: { // ListConversationsFilterDirection
@@ -275,7 +298,7 @@ declare const ListConversationsCommand_base: {
  * //           licenses: [ // LicensesList // required
  * //             "x-bees" || "uc",
  * //           ],
- * //           type: "call" || "call_transcription" || "conference" || "conference_transcription", // required
+ * //           type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
  * //         },
  * //         conference: { // ConferenceRecord
  * //           id: "STRING_VALUE", // required
@@ -323,9 +346,17 @@ declare const ListConversationsCommand_base: {
  * //           transcriptionStatus: "AVAILABLE" || "UNAVAILABLE", // required
  * //           transcriptionLanguage: "STRING_VALUE",
  * //           transcriptionSeconds: Number("int"),
- * //           type: "call" || "call_transcription" || "conference" || "conference_transcription", // required
+ * //           type: "call" || "call_transcription" || "conference" || "conference_transcription" || "chat" || "chat_transcription", // required
  * //         },
  * //       },
+ * //       interaction: { // ListConversationsItemInteraction
+ * //         talkRatio: Number("int"),
+ * //         wordsPerMinute: Number("int"),
+ * //         interruptions: Number("int"),
+ * //         patience: Number("float"),
+ * //         longestMonologue: Number("int"),
+ * //         longestCustomerStory: Number("int"),
+ * //       },
  * //       summary: { // ListConversationsItemSummary
  * //         status: "NONE" || "UNAVAILABLE" || "SCHEDULED" || "STARTED" || "SUCCEEDED" || "FAILED", // required
  * //         title: "STRING_VALUE",

package/dist-types/commands/ListConversationsInsightsAggregationsCommand.d.ts

@@ -101,10 +101,33 @@ declare const ListConversationsInsightsAggregationsCommand_base: {
  *     language: [ // ListConversationsFilterLanguage
  *       "STRING_VALUE",
  *     ],
- *     duration: { // ListConversationsFilterDuration
+ *     duration: { // ListConversationsFilterNumber
  *       from: Number("int"),
  *       to: Number("int"),
  *     },
+ *     interaction: { // ListConversationsFilterInteraction
+ *       talkRatio: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       wordsPerMinute: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       interruptions: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       patience: { // ListConversationsFilterFloat
+ *         from: Number("float"),
+ *         to: Number("float"),
+ *       },
+ *       longestMonologue: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       longestCustomerStory: "<ListConversationsFilterNumber>",
+ *     },
  *     recorded: true || false,
  *     transcribed: true || false,
  *     direction: { // ListConversationsFilterDirection

package/dist-types/commands/ListConversationsInsightsCommand.d.ts

@@ -93,10 +93,33 @@ declare const ListConversationsInsightsCommand_base: {
  *     language: [ // ListConversationsFilterLanguage
  *       "STRING_VALUE",
  *     ],
- *     duration: { // ListConversationsFilterDuration
+ *     duration: { // ListConversationsFilterNumber
  *       from: Number("int"),
  *       to: Number("int"),
  *     },
+ *     interaction: { // ListConversationsFilterInteraction
+ *       talkRatio: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       wordsPerMinute: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       interruptions: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       patience: { // ListConversationsFilterFloat
+ *         from: Number("float"),
+ *         to: Number("float"),
+ *       },
+ *       longestMonologue: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       longestCustomerStory: "<ListConversationsFilterNumber>",
+ *     },
  *     recorded: true || false,
  *     transcribed: true || false,
  *     direction: { // ListConversationsFilterDirection

package/dist-types/commands/QueryConversationsCountCommand.d.ts

@@ -70,10 +70,33 @@ declare const QueryConversationsCountCommand_base: {
  *     language: [ // ListConversationsFilterLanguage
  *       "STRING_VALUE",
  *     ],
- *     duration: { // ListConversationsFilterDuration
+ *     duration: { // ListConversationsFilterNumber
  *       from: Number("int"),
  *       to: Number("int"),
  *     },
+ *     interaction: { // ListConversationsFilterInteraction
+ *       talkRatio: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       wordsPerMinute: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       interruptions: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       patience: { // ListConversationsFilterFloat
+ *         from: Number("float"),
+ *         to: Number("float"),
+ *       },
+ *       longestMonologue: {
+ *         from: Number("int"),
+ *         to: Number("int"),
+ *       },
+ *       longestCustomerStory: "<ListConversationsFilterNumber>",
+ *     },
  *     recorded: true || false,
  *     transcribed: true || false,
  *     direction: { // ListConversationsFilterDirection

package/dist-types/commands/ScheduleCallSummaryGenerationCommand.d.ts

@@ -27,9 +27,9 @@ declare const ScheduleCallSummaryGenerationCommand_base: {
     getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
 };
 /**
- * Schedules summary generation for a call. This operation is deprecated.
- *
+ * @public
  * @deprecated
+ *
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript
@@ -63,7 +63,6 @@ declare const ScheduleCallSummaryGenerationCommand_base: {
  * <p>Base exception class for all service exceptions from WdaInsights service.</p>
  *
  *
- * @public
  */
 export declare class ScheduleCallSummaryGenerationCommand extends ScheduleCallSummaryGenerationCommand_base {
     /** @internal type navigation helper, not in runtime. */

package/dist-types/commands/ScheduleConferenceSummaryGenerationCommand.d.ts

@@ -27,9 +27,9 @@ declare const ScheduleConferenceSummaryGenerationCommand_base: {
     getEndpointParameterInstructions(): import("@smithy/middleware-endpoint").EndpointParameterInstructions;
 };
 /**
- * Schedules summary generation for a conference. This operation is deprecated.
- *
+ * @public
  * @deprecated
+ *
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript
@@ -62,7 +62,6 @@ declare const ScheduleConferenceSummaryGenerationCommand_base: {
  * <p>Base exception class for all service exceptions from WdaInsights service.</p>
  *
  *
- * @public
  */
 export declare class ScheduleConferenceSummaryGenerationCommand extends ScheduleConferenceSummaryGenerationCommand_base {
     /** @internal type navigation helper, not in runtime. */

package/dist-types/models/models_0.d.ts

@@ -309,6 +309,8 @@ export type CallFlowTranscriptionStatus = typeof CallFlowTranscriptionStatus[key
 export declare const RecordType: {
     readonly CALL: "call";
     readonly CALL_TRANSCRIPTION: "call_transcription";
+    readonly CHAT: "chat";
+    readonly CHAT_TRANSCRIPTION: "chat_transcription";
     readonly CONFERENCE: "conference";
     readonly CONFERENCE_TRANSCRIPTION: "conference_transcription";
 };
@@ -1875,7 +1877,7 @@ export interface ListConversationsFilterDirection {
 /**
  * @public
  */
-export interface ListConversationsFilterDuration {
+export interface ListConversationsFilterNumber {
     from?: number | undefined;
     to?: number | undefined;
 }
@@ -1888,6 +1890,24 @@ export interface ListConversationsFilterInsight {
     match?: string | undefined;
     matchAny?: (string)[] | undefined;
 }
+/**
+ * @public
+ */
+export interface ListConversationsFilterFloat {
+    from?: number | undefined;
+    to?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface ListConversationsFilterInteraction {
+    talkRatio?: ListConversationsFilterNumber | undefined;
+    wordsPerMinute?: ListConversationsFilterNumber | undefined;
+    interruptions?: ListConversationsFilterNumber | undefined;
+    patience?: ListConversationsFilterFloat | undefined;
+    longestMonologue?: ListConversationsFilterNumber | undefined;
+    longestCustomerStory?: ListConversationsFilterNumber | undefined;
+}
 /**
  * @public
  */
@@ -1942,7 +1962,8 @@ export interface ListConversationsFilter {
     group?: (string)[] | undefined;
     phases?: (string)[] | undefined;
     language?: (string)[] | undefined;
-    duration?: ListConversationsFilterDuration | undefined;
+    duration?: ListConversationsFilterNumber | undefined;
+    interaction?: ListConversationsFilterInteraction | undefined;
     recorded?: boolean | undefined;
     transcribed?: boolean | undefined;
     direction?: ListConversationsFilterDirection | undefined;
@@ -2018,6 +2039,41 @@ export interface ListConversationsItemHighlight {
     summary?: ListConversationsItemHighlightSummary | undefined;
     subject?: string | undefined;
 }
+/**
+ * @public
+ */
+export interface ListConversationsItemInteraction {
+    /**
+     * Percentage of the call duration during which the agent was speaking.
+     * @public
+     */
+    talkRatio?: number | undefined;
+    /**
+     * Average words per minute spoken by the agent during their speaking time.
+     * @public
+     */
+    wordsPerMinute?: number | undefined;
+    /**
+     * Number of times the agent interrupted another participant during the conversation.
+     * @public
+     */
+    interruptions?: number | undefined;
+    /**
+     * Average time in seconds the agent waited after another participant finished speaking before responding.
+     * @public
+     */
+    patience?: number | undefined;
+    /**
+     * Duration in seconds of the agent's longest uninterrupted monologue.
+     * @public
+     */
+    longestMonologue?: number | undefined;
+    /**
+     * Duration in seconds of another participant’s longest uninterrupted story or response.
+     * @public
+     */
+    longestCustomerStory?: number | undefined;
+}
 /**
  * @public
  */
@@ -2039,6 +2095,7 @@ export interface ListConversationsItemSummary {
  */
 export interface ListConversationsItem {
     event: ListConversationsItemEvent;
+    interaction?: ListConversationsItemInteraction | undefined;
     summary?: ListConversationsItemSummary | undefined;
     highlight?: ListConversationsItemHighlight | undefined;
 }

package/package.json

@@ -1,7 +1,7 @@
 {
     "name": "@wildix/wda-insights-client",
     "description": "@wildix/wda-insights-client client",
-    "version": "1.1.0",
+    "version": "1.1.2",
     "scripts": {
         "build": "concurrently 'yarn:build:cjs' 'yarn:build:es' 'yarn:build:types'",
         "build:cjs": "tsc -p tsconfig.cjs.json",