@webority/mobile-support 0.16.4 → 0.16.6
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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"use strict";Object.defineProperty(exports,"__esModule",{value:!0}),exports.statusFilterOptions=exports.SupportTicketList=exports.STATUS_TONES=void 0;var _mobileCore=require("@webority/mobile-core"),_mobileUi=require("@webority/mobile-ui"),_react=require("react"),_reactNative=require("react-native"),_SupportProvider=require("../SupportProvider.js"),_jsxRuntime=require("react/jsx-runtime");const STATUS_TONES=exports.STATUS_TONES={Open:"warning",InProgress:"info",WaitingOnCustomer:"warning",Resolved:"success",Closed:"neutral"},STATUS_FILTERS=[{value:"Open",label:"Open",count:"open"},{value:"InProgress",label:"In progress",count:"inProgress"},{value:"WaitingOnCustomer",label:"Waiting on you",count:"waitingOnCustomer"},{value:"Resolved",label:"Resolved",count:"resolved"},{value:"Closed",label:"Closed",count:"closed"}],ALL="all",statusFilterOptions=(e,t)=>[{value:ALL,label:"All",count:e.total},...STATUS_FILTERS.filter(i=>e[i.count]>0||i.value===t).map(t=>({value:t.value,label:t.label,count:e[t.count]}))];exports.statusFilterOptions=statusFilterOptions;const SEARCH_DEBOUNCE_MS=400,SupportTicketList=({onOpenTicket:e,onNewTicket:t,header:i,pageSize:s,testID:r="support-ticket-list"})=>{const o=(0,_mobileUi.useTheme)(),
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"use strict";Object.defineProperty(exports,"__esModule",{value:!0}),exports.statusFilterOptions=exports.SupportTicketList=exports.STATUS_TONES=void 0;var _mobileCore=require("@webority/mobile-core"),_mobileUi=require("@webority/mobile-ui"),_react=require("react"),_reactNative=require("react-native"),_SupportProvider=require("../SupportProvider.js"),_jsxRuntime=require("react/jsx-runtime");const STATUS_TONES=exports.STATUS_TONES={Open:"warning",InProgress:"info",WaitingOnCustomer:"warning",Resolved:"success",Closed:"neutral"},STATUS_FILTERS=[{value:"Open",label:"Open",count:"open"},{value:"InProgress",label:"In progress",count:"inProgress"},{value:"WaitingOnCustomer",label:"Waiting on you",count:"waitingOnCustomer"},{value:"Resolved",label:"Resolved",count:"resolved"},{value:"Closed",label:"Closed",count:"closed"}],ALL="all",statusFilterOptions=(e,t)=>[{value:ALL,label:"All",count:e.total},...STATUS_FILTERS.filter(i=>e[i.count]>0||i.value===t).map(t=>({value:t.value,label:t.label,count:e[t.count]}))];exports.statusFilterOptions=statusFilterOptions;const SEARCH_DEBOUNCE_MS=400,ticketKey=e=>e.id,TicketRow=(0,_react.memo)(function TicketRow({item:e,timeZone:t,onOpen:i,styles:s}){return(0,_jsxRuntime.jsxs)(_mobileUi.Card,{onPress:()=>i(e),accessibilityLabel:`${e.subject}, ${e.statusLabel}, ticket ${e.number}`,bodyStyle:s.card,testID:`support-ticket-${e.id}`,children:[(0,_jsxRuntime.jsxs)(_reactNative.View,{style:s.cardTop,children:[(0,_jsxRuntime.jsx)(_mobileUi.Text,{variant:"caption",color:"tertiary",children:e.number}),(0,_jsxRuntime.jsx)(_mobileUi.StatusBadge,{label:e.statusLabel,tone:STATUS_TONES[e.status]??"neutral",size:"sm"})]}),(0,_jsxRuntime.jsx)(_mobileUi.Text,{variant:"title",numberOfLines:2,children:e.subject}),(0,_jsxRuntime.jsx)(_mobileUi.Text,{variant:"bodySmall",color:"secondary",children:e.category}),(0,_jsxRuntime.jsxs)(_reactNative.View,{style:s.cardBottom,children:[(0,_jsxRuntime.jsx)(_mobileUi.Text,{variant:"caption",color:"tertiary",children:`Updated ${(0,_mobileCore.formatDateTime)(e.updatedDateTimeUtc,{zone:t})}`}),e.awaitingCustomer&&(0,_jsxRuntime.jsx)(_mobileUi.Text,{variant:"caption",color:"warning",children:"Waiting for your reply"})]})]})}),SupportTicketList=({onOpenTicket:e,onNewTicket:t,header:i,pageSize:s,testID:r="support-ticket-list"})=>{const o=(0,_mobileUi.useTheme)(),a=(0,_react.useMemo)(()=>buildStyles(o),[o]),{tickets:n,counts:l,status:c,search:u,setStatus:m,setSearch:p,loading:x,refreshing:d,loadingMore:_,error:b,loadMoreError:j,refresh:g,loadMore:y}=(0,_SupportProvider.useSupportTickets)({pageSize:s}),S=(0,_SupportProvider.useSupportTimeZone)(),h=(0,_react.useCallback)(({item:t})=>(0,_jsxRuntime.jsx)(TicketRow,{item:t,timeZone:S,onOpen:e,styles:a}),[S,e,a]),v=(0,_react.useCallback)(()=>{y()},[y]),R=(0,_react.useCallback)(()=>{g()},[g]),T=(0,_react.useMemo)(()=>(0,_jsxRuntime.jsx)(_reactNative.RefreshControl,{refreshing:d,onRefresh:R}),[d,R]),L=(l?.total??0)>0,k=null!==c||""!==u.trim(),f=(0,_jsxRuntime.jsxs)(_reactNative.View,{style:a.header,children:[i,t&&(0,_jsxRuntime.jsx)(_mobileUi.Button,{title:"New ticket",leftIcon:"add",onPress:t,fullWidth:!0}),b&&(0,_jsxRuntime.jsxs)(_reactNative.View,{style:a.error,accessibilityLiveRegion:"polite",children:[(0,_jsxRuntime.jsx)(_mobileUi.Text,{variant:"bodySmall",color:"error",children:b.message}),(0,_jsxRuntime.jsx)(_mobileUi.Button,{title:"Try again",size:"sm",variant:"ghost",onPress:()=>{g()}})]}),l&&L&&(0,_jsxRuntime.jsxs)(_jsxRuntime.Fragment,{children:[(0,_jsxRuntime.jsx)(_mobileUi.SearchBar,{value:u,onChangeText:p,debounceMs:400,placeholder:"Search by subject or ticket number",accessibilityLabel:"Search tickets",testID:"support-ticket-search"}),(0,_jsxRuntime.jsx)(_reactNative.ScrollView,{horizontal:!0,showsHorizontalScrollIndicator:!1,contentContainerStyle:a.filters,accessibilityRole:"tablist",accessibilityLabel:"Filter by status",children:statusFilterOptions(l,c).map(e=>(0,_jsxRuntime.jsx)(_mobileUi.Chip,{label:`${e.label} (${e.count})`,selected:(c??ALL)===e.value,onPress:()=>m(e.value===ALL?null:e.value),accessibilityLabel:`${e.label}, ${e.count} tickets`,testID:`support-filter-${e.value}`},e.value))})]})]});if(x&&null===l&&!b)return(0,_jsxRuntime.jsx)(_reactNative.View,{style:a.center,testID:r,children:(0,_jsxRuntime.jsx)(_mobileUi.Spinner,{accessibilityLabel:"Loading your tickets"})});const w=_?(0,_jsxRuntime.jsx)(_reactNative.View,{style:a.footer,children:(0,_jsxRuntime.jsx)(_mobileUi.Spinner,{size:"sm",accessibilityLabel:"Loading more tickets"})}):j?(0,_jsxRuntime.jsxs)(_reactNative.View,{style:[a.footer,a.error],accessibilityLiveRegion:"polite",children:[(0,_jsxRuntime.jsx)(_mobileUi.Text,{variant:"bodySmall",color:"error",children:j.message}),(0,_jsxRuntime.jsx)(_mobileUi.Button,{title:"Load more",size:"sm",variant:"ghost",onPress:()=>{y()}})]}):null;return(0,_jsxRuntime.jsx)(_reactNative.FlatList,{testID:r,data:n,keyExtractor:ticketKey,contentContainerStyle:a.content,ListHeaderComponent:f,ListFooterComponent:w,onEndReached:v,onEndReachedThreshold:.5,refreshControl:T,ListEmptyComponent:x?(0,_jsxRuntime.jsx)(_reactNative.View,{style:a.footer,children:(0,_jsxRuntime.jsx)(_mobileUi.Spinner,{accessibilityLabel:"Loading your tickets"})}):b?null:L?(0,_jsxRuntime.jsx)(_mobileUi.EmptyState,{title:"No tickets match",description:k?"Try another status or search.":void 0}):(0,_jsxRuntime.jsx)(_mobileUi.EmptyState,{title:"No tickets yet",description:"Raise a ticket and it will show here with its status.",action:t?{label:"New ticket",onPress:t}:void 0}),renderItem:h})};exports.SupportTicketList=SupportTicketList;const buildStyles=e=>_reactNative.StyleSheet.create({content:{padding:e.spacing.md,gap:e.spacing.sm},header:{gap:e.spacing.sm,marginBottom:e.spacing.xs},filters:{gap:e.spacing.xs},error:{gap:e.spacing.xs,alignItems:"flex-start"},center:{flex:1,alignItems:"center",justifyContent:"center",padding:e.spacing.xl},footer:{paddingVertical:e.spacing.md,alignItems:"center"},card:{gap:e.spacing.xxs},cardTop:{flexDirection:"row",justifyContent:"space-between",alignItems:"center"},cardBottom:{flexDirection:"row",justifyContent:"space-between",marginTop:e.spacing.xxs}});
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"use strict";import{formatDateTime}from"@webority/mobile-core";import{Button,Card,Chip,EmptyState,SearchBar,Spinner,StatusBadge,Text,useTheme}from"@webority/mobile-ui";import{useMemo}from"react";import{FlatList,RefreshControl,ScrollView,StyleSheet,View}from"react-native";import{useSupportTickets,useSupportTimeZone}from"../SupportProvider.js";import{jsx as _jsx,jsxs as _jsxs,Fragment as _Fragment}from"react/jsx-runtime";export const STATUS_TONES={Open:"warning",InProgress:"info",WaitingOnCustomer:"warning",Resolved:"success",Closed:"neutral"};const STATUS_FILTERS=[{value:"Open",label:"Open",count:"open"},{value:"InProgress",label:"In progress",count:"inProgress"},{value:"WaitingOnCustomer",label:"Waiting on you",count:"waitingOnCustomer"},{value:"Resolved",label:"Resolved",count:"resolved"},{value:"Closed",label:"Closed",count:"closed"}],ALL="all";export const statusFilterOptions=(e,t)=>[{value:ALL,label:"All",count:e.total},...STATUS_FILTERS.filter(s=>e[s.count]>0||s.value===t).map(t=>({value:t.value,label:t.label,count:e[t.count]}))];const SEARCH_DEBOUNCE_MS=400;export const SupportTicketList=({onOpenTicket:e,onNewTicket:t,header:s,pageSize:i,testID:r="support-ticket-list"})=>{const o=useTheme(),a=useMemo(()=>buildStyles(o),[o]),{tickets:n,counts:l,status:c,search:u,setStatus:d,setSearch:p,loading:m,refreshing:
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"use strict";import{formatDateTime}from"@webority/mobile-core";import{Button,Card,Chip,EmptyState,SearchBar,Spinner,StatusBadge,Text,useTheme}from"@webority/mobile-ui";import{memo,useCallback,useMemo}from"react";import{FlatList,RefreshControl,ScrollView,StyleSheet,View}from"react-native";import{useSupportTickets,useSupportTimeZone}from"../SupportProvider.js";import{jsx as _jsx,jsxs as _jsxs,Fragment as _Fragment}from"react/jsx-runtime";export const STATUS_TONES={Open:"warning",InProgress:"info",WaitingOnCustomer:"warning",Resolved:"success",Closed:"neutral"};const STATUS_FILTERS=[{value:"Open",label:"Open",count:"open"},{value:"InProgress",label:"In progress",count:"inProgress"},{value:"WaitingOnCustomer",label:"Waiting on you",count:"waitingOnCustomer"},{value:"Resolved",label:"Resolved",count:"resolved"},{value:"Closed",label:"Closed",count:"closed"}],ALL="all";export const statusFilterOptions=(e,t)=>[{value:ALL,label:"All",count:e.total},...STATUS_FILTERS.filter(s=>e[s.count]>0||s.value===t).map(t=>({value:t.value,label:t.label,count:e[t.count]}))];const SEARCH_DEBOUNCE_MS=400,ticketKey=e=>e.id,TicketRow=memo(function TicketRow({item:e,timeZone:t,onOpen:s,styles:i}){return _jsxs(Card,{onPress:()=>s(e),accessibilityLabel:`${e.subject}, ${e.statusLabel}, ticket ${e.number}`,bodyStyle:i.card,testID:`support-ticket-${e.id}`,children:[_jsxs(View,{style:i.cardTop,children:[_jsx(Text,{variant:"caption",color:"tertiary",children:e.number}),_jsx(StatusBadge,{label:e.statusLabel,tone:STATUS_TONES[e.status]??"neutral",size:"sm"})]}),_jsx(Text,{variant:"title",numberOfLines:2,children:e.subject}),_jsx(Text,{variant:"bodySmall",color:"secondary",children:e.category}),_jsxs(View,{style:i.cardBottom,children:[_jsx(Text,{variant:"caption",color:"tertiary",children:`Updated ${formatDateTime(e.updatedDateTimeUtc,{zone:t})}`}),e.awaitingCustomer&&_jsx(Text,{variant:"caption",color:"warning",children:"Waiting for your reply"})]})]})});export const SupportTicketList=({onOpenTicket:e,onNewTicket:t,header:s,pageSize:i,testID:r="support-ticket-list"})=>{const o=useTheme(),a=useMemo(()=>buildStyles(o),[o]),{tickets:n,counts:l,status:c,search:u,setStatus:d,setSearch:p,loading:m,refreshing:x,loadingMore:g,error:b,loadMoreError:h,refresh:y,loadMore:S}=useSupportTickets({pageSize:i}),j=useSupportTimeZone(),T=useCallback(({item:t})=>_jsx(TicketRow,{item:t,timeZone:j,onOpen:e,styles:a}),[j,e,a]),_=useCallback(()=>{S()},[S]),f=useCallback(()=>{y()},[y]),v=useMemo(()=>_jsx(RefreshControl,{refreshing:x,onRefresh:f}),[x,f]),w=(l?.total??0)>0,L=null!==c||""!==u.trim(),k=_jsxs(View,{style:a.header,children:[s,t&&_jsx(Button,{title:"New ticket",leftIcon:"add",onPress:t,fullWidth:!0}),b&&_jsxs(View,{style:a.error,accessibilityLiveRegion:"polite",children:[_jsx(Text,{variant:"bodySmall",color:"error",children:b.message}),_jsx(Button,{title:"Try again",size:"sm",variant:"ghost",onPress:()=>{y()}})]}),l&&w&&_jsxs(_Fragment,{children:[_jsx(SearchBar,{value:u,onChangeText:p,debounceMs:400,placeholder:"Search by subject or ticket number",accessibilityLabel:"Search tickets",testID:"support-ticket-search"}),_jsx(ScrollView,{horizontal:!0,showsHorizontalScrollIndicator:!1,contentContainerStyle:a.filters,accessibilityRole:"tablist",accessibilityLabel:"Filter by status",children:statusFilterOptions(l,c).map(e=>_jsx(Chip,{label:`${e.label} (${e.count})`,selected:(c??ALL)===e.value,onPress:()=>d(e.value===ALL?null:e.value),accessibilityLabel:`${e.label}, ${e.count} tickets`,testID:`support-filter-${e.value}`},e.value))})]})]});if(m&&null===l&&!b)return _jsx(View,{style:a.center,testID:r,children:_jsx(Spinner,{accessibilityLabel:"Loading your tickets"})});const C=g?_jsx(View,{style:a.footer,children:_jsx(Spinner,{size:"sm",accessibilityLabel:"Loading more tickets"})}):h?_jsxs(View,{style:[a.footer,a.error],accessibilityLiveRegion:"polite",children:[_jsx(Text,{variant:"bodySmall",color:"error",children:h.message}),_jsx(Button,{title:"Load more",size:"sm",variant:"ghost",onPress:()=>{S()}})]}):null;return _jsx(FlatList,{testID:r,data:n,keyExtractor:ticketKey,contentContainerStyle:a.content,ListHeaderComponent:k,ListFooterComponent:C,onEndReached:_,onEndReachedThreshold:.5,refreshControl:v,ListEmptyComponent:m?_jsx(View,{style:a.footer,children:_jsx(Spinner,{accessibilityLabel:"Loading your tickets"})}):b?null:_jsx(EmptyState,w?{title:"No tickets match",description:L?"Try another status or search.":void 0}:{title:"No tickets yet",description:"Raise a ticket and it will show here with its status.",action:t?{label:"New ticket",onPress:t}:void 0}),renderItem:T})};const buildStyles=e=>StyleSheet.create({content:{padding:e.spacing.md,gap:e.spacing.sm},header:{gap:e.spacing.sm,marginBottom:e.spacing.xs},filters:{gap:e.spacing.xs},error:{gap:e.spacing.xs,alignItems:"flex-start"},center:{flex:1,alignItems:"center",justifyContent:"center",padding:e.spacing.xl},footer:{paddingVertical:e.spacing.md,alignItems:"center"},card:{gap:e.spacing.xxs},cardTop:{flexDirection:"row",justifyContent:"space-between",alignItems:"center"},cardBottom:{flexDirection:"row",justifyContent:"space-between",marginTop:e.spacing.xxs}});
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package/package.json
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{
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"name": "@webority/mobile-support",
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"version": "0.16.
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"version": "0.16.6",
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"description": "Customer support tickets for Webority React Native apps: the support API client, hooks, ticket screens, contact card and a report-an-issue button that attaches a screenshot.",
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"keywords": [
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"react-native",
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"react-native-view-shot": ">=4.0.0"
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},
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"peerDependenciesMeta": {
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"expo-image-manipulator": {
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"optional": true
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},
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"expo-image-picker": {
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"optional": true
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},
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"expo-sharing": {
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"optional": true
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},
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]
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},
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"devDependencies": {
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"@webority/mobile-core": "0.16.
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"@webority/mobile-ui": "0.16.
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"@webority/mobile-core": "0.16.6",
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"@webority/mobile-ui": "0.16.6"
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},
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"scripts": {
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"build": "bob build && node ../../scripts/minify-lib.mjs",
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