@webitel/api-services 0.1.8 → 0.1.9

package/src/gen/agent-service/agent-service.msw.ts

@@ -4,335 +4,4688 @@
  * Webitel API
  * OpenAPI spec version: 24.04.0
  */
-import {
-  faker
-} from '@faker-js/faker';
-
-import {
-  HttpResponse,
-  http
-} from 'msw';
-import type {
-  RequestHandlerOptions
-} from 'msw';
+import { faker } from '@faker-js/faker';
+import type { RequestHandlerOptions } from 'msw';
+import { HttpResponse, http } from 'msw';
 
 import type {
-  EngineAgent,
-  EngineAgentCallStatisticsList,
-  EngineAgentInQueueStatisticsList,
-  EngineAgentSetStateResponse,
-  EngineAgentStatusStatisticItem,
-  EngineAgentTodayStatisticsResponse,
-  EngineForAgentPauseCauseList,
-  EngineListAgent,
-  EngineListAgentInQueue,
-  EngineListAgentInTeam,
-  EngineListAgentStateHistory,
-  EngineListAgentStatsStatistic,
-  EngineListAgentUser,
-  EngineListUserStatus,
-  EngineResponse
+	EngineAgent,
+	EngineAgentCallStatisticsList,
+	EngineAgentInQueueStatisticsList,
+	EngineAgentSetStateResponse,
+	EngineAgentStatusStatisticItem,
+	EngineAgentTodayStatisticsResponse,
+	EngineForAgentPauseCauseList,
+	EngineListAgent,
+	EngineListAgentInQueue,
+	EngineListAgentInTeam,
+	EngineListAgentStateHistory,
+	EngineListAgentStatsStatistic,
+	EngineListAgentUser,
+	EngineListUserStatus,
+	EngineResponse,
 } from '.././_models';
 
+export const getSearchAgentResponseMock = (
+	overrideResponse: Partial<EngineListAgent> = {},
+): EngineListAgent => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			allowChannels: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() =>
+					faker.string.alpha({
+						length: {
+							min: 10,
+							max: 20,
+						},
+					}),
+				),
+				undefined,
+			]),
+			allowSetScreenControl: faker.helpers.arrayElement([
+				faker.datatype.boolean(),
+				undefined,
+			]),
+			auditor: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			channel: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					channel: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					joinedAt: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					state: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					timeout: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			chatCount: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			description: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			extension: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			greetingMedia: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			isSupervisor: faker.helpers.arrayElement([
+				faker.datatype.boolean(),
+				undefined,
+			]),
+			lastStatusChange: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			progressiveCount: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			region: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			screenControl: faker.helpers.arrayElement([
+				faker.datatype.boolean(),
+				undefined,
+			]),
+			skills: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			statusDuration: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			supervisor: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			taskCount: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			team: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			user: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			userPresenceStatus: faker.helpers.arrayElement([
+				{
+					status: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getCreateAgentResponseMock = (
+	overrideResponse: Partial<EngineAgent> = {},
+): EngineAgent => ({
+	allowChannels: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() =>
+			faker.string.alpha({
+				length: {
+					min: 10,
+					max: 20,
+				},
+			}),
+		),
+		undefined,
+	]),
+	allowSetScreenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	auditor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	channel: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			channel: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			joinedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			state: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			timeout: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	chatCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	description: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	extension: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	greetingMedia: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	id: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	isSupervisor: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	lastStatusChange: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	name: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	progressiveCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	region: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	screenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	skills: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	status: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	statusDuration: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	supervisor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	taskCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	team: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	user: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	userPresenceStatus: faker.helpers.arrayElement([
+		{
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchAgentCallStatisticsResponseMock = (
+	overrideResponse: Partial<EngineAgentCallStatisticsList> = {},
+): EngineAgentCallStatisticsList => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			abandoned: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			avgHoldSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			avgTalkSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			chatAccepts: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			chatAht: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			count: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			handles: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			maxHoldSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			maxTalkSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			minHoldSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			minTalkSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			occupancy: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			sumHoldSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			sumTalkSec: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			utilization: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchAgentStatusStatisticResponseMock = (
+	overrideResponse: Partial<EngineListAgentStatsStatistic> = {},
+): EngineListAgentStatsStatistic => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			activeCallId: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			agentId: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			auditor: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			callTime: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			chatCount: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			chatTime: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			descTrack: faker.helpers.arrayElement([
+				faker.datatype.boolean(),
+				undefined,
+			]),
+			extension: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			handles: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			maxBridgedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			maxOfferingAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			missed: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			occupancy: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+			offline: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			online: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			pause: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			pauseCause: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			queues: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			screenControl: faker.helpers.arrayElement([
+				faker.datatype.boolean(),
+				undefined,
+			]),
+			skills: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			statusComment: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			statusDuration: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			supervisor: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+			team: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			transferred: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			user: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			utilization: faker.helpers.arrayElement([
+				faker.number.float({
+					min: undefined,
+					max: undefined,
+					fractionDigits: 2,
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchAgentStatusStatisticItemResponseMock = (
+	overrideResponse: Partial<EngineAgentStatusStatisticItem> = {},
+): EngineAgentStatusStatisticItem => ({
+	agentId: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	auditor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	chatCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	descTrack: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	extension: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	name: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	offline: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	online: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	pause: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	pauseCause: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	progressiveCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	region: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	scoreCount: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	scoreOptionalAvg: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	scoreRequiredAvg: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	screenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	status: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	statusComment: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	statusDuration: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	supervisor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	team: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	user: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchAgentStateHistoryResponseMock = (
+	overrideResponse: Partial<EngineListAgentStateHistory> = {},
+): EngineListAgentStateHistory => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			agent: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			channel: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			duration: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			joinedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			leavedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			pauseCause: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			payload: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			queue: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			state: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchPauseCauseForAgentResponseMock = (
+	overrideResponse: Partial<EngineForAgentPauseCauseList> = {},
+): EngineForAgentPauseCauseList => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			durationMin: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			id: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			limitMin: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getAgentStateHistoryResponseMock = (
+	overrideResponse: Partial<EngineListAgentStateHistory> = {},
+): EngineListAgentStateHistory => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			agent: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			channel: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			duration: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			joinedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			leavedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			pauseCause: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			payload: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			queue: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			state: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getAgentSetStateResponseMock =
+	(): EngineAgentSetStateResponse => ({});
+
+export const getSearchAgentInQueueStatisticsResponseMock = (
+	overrideResponse: Partial<EngineAgentInQueueStatisticsList> = {},
+): EngineAgentInQueueStatisticsList => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			queue: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			statistics: faker.helpers.arrayElement([
+				Array.from(
+					{
+						length: faker.number.int({
+							min: 1,
+							max: 10,
+						}),
+					},
+					(_, i) => i + 1,
+				).map(() => ({
+					bucket: faker.helpers.arrayElement([
+						{
+							id: faker.helpers.arrayElement([
+								faker.string.alpha({
+									length: {
+										min: 10,
+										max: 20,
+									},
+								}),
+								undefined,
+							]),
+							name: faker.helpers.arrayElement([
+								faker.string.alpha({
+									length: {
+										min: 10,
+										max: 20,
+									},
+								}),
+								undefined,
+							]),
+						},
+						undefined,
+					]),
+					memberWaiting: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+					skill: faker.helpers.arrayElement([
+						{
+							id: faker.helpers.arrayElement([
+								faker.string.alpha({
+									length: {
+										min: 10,
+										max: 20,
+									},
+								}),
+								undefined,
+							]),
+							name: faker.helpers.arrayElement([
+								faker.string.alpha({
+									length: {
+										min: 10,
+										max: 20,
+									},
+								}),
+								undefined,
+							]),
+						},
+						undefined,
+					]),
+				})),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getAgentTodayStatisticsResponseMock = (
+	overrideResponse: Partial<EngineAgentTodayStatisticsResponse> = {},
+): EngineAgentTodayStatisticsResponse => ({
+	available: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	avgHoldSec: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	avgTalkSec: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	callAbandoned: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	callDialerQueue: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	callHandled: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	callInbound: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	callInboundQueue: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	callManual: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	callMissed: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	callQueueMissed: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	chatAccepts: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	chatAht: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	occupancy: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	online: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	processing: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	queueTalkSec: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	scoreCount: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	scoreOptionalAvg: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	scoreOptionalSum: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	scoreRequiredAvg: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	scoreRequiredSum: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	sumTalkSec: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	taskAccepts: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	utilization: faker.helpers.arrayElement([
+		faker.number.float({
+			min: undefined,
+			max: undefined,
+			fractionDigits: 2,
+		}),
+		undefined,
+	]),
+	voiceMail: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getDeleteAgentResponseMock = (
+	overrideResponse: Partial<EngineAgent> = {},
+): EngineAgent => ({
+	allowChannels: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() =>
+			faker.string.alpha({
+				length: {
+					min: 10,
+					max: 20,
+				},
+			}),
+		),
+		undefined,
+	]),
+	allowSetScreenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	auditor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	channel: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			channel: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			joinedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			state: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			timeout: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	chatCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	description: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	extension: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	greetingMedia: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	id: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	isSupervisor: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	lastStatusChange: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	name: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	progressiveCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	region: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	screenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	skills: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	status: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	statusDuration: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	supervisor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	taskCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	team: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	user: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	userPresenceStatus: faker.helpers.arrayElement([
+		{
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getReadAgentResponseMock = (
+	overrideResponse: Partial<EngineAgent> = {},
+): EngineAgent => ({
+	allowChannels: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() =>
+			faker.string.alpha({
+				length: {
+					min: 10,
+					max: 20,
+				},
+			}),
+		),
+		undefined,
+	]),
+	allowSetScreenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	auditor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	channel: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			channel: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			joinedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			state: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			timeout: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	chatCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	description: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	extension: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	greetingMedia: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	id: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	isSupervisor: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	lastStatusChange: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	name: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	progressiveCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	region: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	screenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	skills: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	status: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	statusDuration: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	supervisor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	taskCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	team: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	user: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	userPresenceStatus: faker.helpers.arrayElement([
+		{
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getPatchAgentResponseMock = (
+	overrideResponse: Partial<EngineAgent> = {},
+): EngineAgent => ({
+	allowChannels: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() =>
+			faker.string.alpha({
+				length: {
+					min: 10,
+					max: 20,
+				},
+			}),
+		),
+		undefined,
+	]),
+	allowSetScreenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	auditor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	channel: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			channel: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			joinedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			state: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			timeout: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	chatCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	description: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	extension: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	greetingMedia: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	id: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	isSupervisor: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	lastStatusChange: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	name: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	progressiveCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	region: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	screenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	skills: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	status: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	statusDuration: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	supervisor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	taskCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	team: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	user: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	userPresenceStatus: faker.helpers.arrayElement([
+		{
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getUpdateAgentResponseMock = (
+	overrideResponse: Partial<EngineAgent> = {},
+): EngineAgent => ({
+	allowChannels: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() =>
+			faker.string.alpha({
+				length: {
+					min: 10,
+					max: 20,
+				},
+			}),
+		),
+		undefined,
+	]),
+	allowSetScreenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	auditor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	channel: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			channel: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			joinedAt: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			state: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			timeout: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	chatCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	description: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	extension: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	greetingMedia: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	id: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	isSupervisor: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	lastStatusChange: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	name: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	progressiveCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	region: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	screenControl: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	skills: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	status: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	statusDuration: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	supervisor: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	taskCount: faker.helpers.arrayElement([
+		faker.number.int({
+			min: undefined,
+			max: undefined,
+		}),
+		undefined,
+	]),
+	team: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	user: faker.helpers.arrayElement([
+		{
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	userPresenceStatus: faker.helpers.arrayElement([
+		{
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		},
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchAgentInQueueResponseMock = (
+	overrideResponse: Partial<EngineListAgentInQueue> = {},
+): EngineListAgentInQueue => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			activeMembers: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			agents: faker.helpers.arrayElement([
+				{
+					allowPause: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+					busy: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+					free: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+					offline: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+					online: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+					pause: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+					total: faker.helpers.arrayElement([
+						faker.number.int({
+							min: undefined,
+							max: undefined,
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			countMembers: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			enabled: faker.helpers.arrayElement([
+				faker.datatype.boolean(),
+				undefined,
+			]),
+			maxMemberLimit: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			priority: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			queue: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			strategy: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			type: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+			waitingMembers: faker.helpers.arrayElement([
+				faker.number.int({
+					min: undefined,
+					max: undefined,
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getUpdateAgentStatusResponseMock = (
+	overrideResponse: Partial<EngineResponse> = {},
+): EngineResponse => ({
+	status: faker.helpers.arrayElement([
+		faker.string.alpha({
+			length: {
+				min: 10,
+				max: 20,
+			},
+		}),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchAgentInTeamResponseMock = (
+	overrideResponse: Partial<EngineListAgentInTeam> = {},
+): EngineListAgentInTeam => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			strategy: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			team: faker.helpers.arrayElement([
+				{
+					id: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+					name: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchLookupUsersAgentNotExistsResponseMock = (
+	overrideResponse: Partial<EngineListAgentUser> = {},
+): EngineListAgentUser => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchUserStatusResponseMock = (
+	overrideResponse: Partial<EngineListUserStatus> = {},
+): EngineListUserStatus => ({
+	items: faker.helpers.arrayElement([
+		Array.from(
+			{
+				length: faker.number.int({
+					min: 1,
+					max: 10,
+				}),
+			},
+			(_, i) => i + 1,
+		).map(() => ({
+			extension: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			id: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			name: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+			presence: faker.helpers.arrayElement([
+				{
+					status: faker.helpers.arrayElement([
+						faker.string.alpha({
+							length: {
+								min: 10,
+								max: 20,
+							},
+						}),
+						undefined,
+					]),
+				},
+				undefined,
+			]),
+			status: faker.helpers.arrayElement([
+				faker.string.alpha({
+					length: {
+						min: 10,
+						max: 20,
+					},
+				}),
+				undefined,
+			]),
+		})),
+		undefined,
+	]),
+	next: faker.helpers.arrayElement([
+		faker.datatype.boolean(),
+		undefined,
+	]),
+	...overrideResponse,
+});
+
+export const getSearchAgentMockHandler = (
+	overrideResponse?:
+		| EngineListAgent
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineListAgent> | EngineListAgent),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getCreateAgentMockHandler = (
+	overrideResponse?:
+		| EngineAgent
+		| ((
+				info: Parameters<Parameters<typeof http.post>[1]>[0],
+		  ) => Promise<EngineAgent> | EngineAgent),
+	options?: RequestHandlerOptions,
+) => {
+	return http.post(
+		'*/call_center/agents',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getCreateAgentResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getSearchAgentCallStatisticsMockHandler = (
+	overrideResponse?:
+		| EngineAgentCallStatisticsList
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) =>
+				| Promise<EngineAgentCallStatisticsList>
+				| EngineAgentCallStatisticsList),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/reports/call',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentCallStatisticsResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getSearchAgentStatusStatisticMockHandler = (
+	overrideResponse?:
+		| EngineListAgentStatsStatistic
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) =>
+				| Promise<EngineListAgentStatsStatistic>
+				| EngineListAgentStatsStatistic),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/reports/status',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentStatusStatisticResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getSearchAgentStatusStatisticItemMockHandler = (
+	overrideResponse?:
+		| EngineAgentStatusStatisticItem
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) =>
+				| Promise<EngineAgentStatusStatisticItem>
+				| EngineAgentStatusStatisticItem),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/reports/status/:agentId',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentStatusStatisticItemResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getSearchAgentStateHistoryMockHandler = (
+	overrideResponse?:
+		| EngineListAgentStateHistory
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineListAgentStateHistory> | EngineListAgentStateHistory),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/states/history',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentStateHistoryResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getSearchPauseCauseForAgentMockHandler = (
+	overrideResponse?:
+		| EngineForAgentPauseCauseList
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) =>
+				| Promise<EngineForAgentPauseCauseList>
+				| EngineForAgentPauseCauseList),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/:agentId/pause_causes',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchPauseCauseForAgentResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getAgentStateHistoryMockHandler = (
+	overrideResponse?:
+		| EngineListAgentStateHistory
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineListAgentStateHistory> | EngineListAgentStateHistory),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/:agentId/states/history',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getAgentStateHistoryResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getAgentSetStateMockHandler = (
+	overrideResponse?:
+		| EngineAgentSetStateResponse
+		| ((
+				info: Parameters<Parameters<typeof http.patch>[1]>[0],
+		  ) => Promise<EngineAgentSetStateResponse> | EngineAgentSetStateResponse),
+	options?: RequestHandlerOptions,
+) => {
+	return http.patch(
+		'*/call_center/agents/:agentId/states/waiting',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getAgentSetStateResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getSearchAgentInQueueStatisticsMockHandler = (
+	overrideResponse?:
+		| EngineAgentInQueueStatisticsList
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) =>
+				| Promise<EngineAgentInQueueStatisticsList>
+				| EngineAgentInQueueStatisticsList),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/:agentId/statistics/queues',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentInQueueStatisticsResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
+
+export const getAgentTodayStatisticsMockHandler = (
+	overrideResponse?:
+		| EngineAgentTodayStatisticsResponse
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) =>
+				| Promise<EngineAgentTodayStatisticsResponse>
+				| EngineAgentTodayStatisticsResponse),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/:agentId/statistics/today',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getAgentTodayStatisticsResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getSearchAgentResponseMock = (overrideResponse: Partial< EngineListAgent > = {}): EngineListAgent => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({allowChannels: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => (faker.string.alpha({length: {min: 10, max: 20}}))), undefined]), allowSetScreenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), channel: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), timeout: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), description: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), greetingMedia: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), isSupervisor: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), lastStatusChange: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), progressiveCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), region: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), skills: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), taskCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), userPresenceStatus: faker.helpers.arrayElement([{status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
+export const getDeleteAgentMockHandler = (
+	overrideResponse?:
+		| EngineAgent
+		| ((
+				info: Parameters<Parameters<typeof http.delete>[1]>[0],
+		  ) => Promise<EngineAgent> | EngineAgent),
+	options?: RequestHandlerOptions,
+) => {
+	return http.delete(
+		'*/call_center/agents/:id',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getDeleteAgentResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getCreateAgentResponseMock = (overrideResponse: Partial< EngineAgent > = {}): EngineAgent => ({allowChannels: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => (faker.string.alpha({length: {min: 10, max: 20}}))), undefined]), allowSetScreenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), channel: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), timeout: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), description: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), greetingMedia: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), isSupervisor: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), lastStatusChange: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), progressiveCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), region: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), skills: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), taskCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), userPresenceStatus: faker.helpers.arrayElement([{status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), ...overrideResponse})
+export const getReadAgentMockHandler = (
+	overrideResponse?:
+		| EngineAgent
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineAgent> | EngineAgent),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/:id',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getReadAgentResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getSearchAgentCallStatisticsResponseMock = (overrideResponse: Partial< EngineAgentCallStatisticsList > = {}): EngineAgentCallStatisticsList => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({abandoned: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), avgHoldSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), avgTalkSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), chatAccepts: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), chatAht: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), count: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), handles: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), maxHoldSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), maxTalkSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), minHoldSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), minTalkSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), occupancy: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), sumHoldSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), sumTalkSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), utilization: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
+export const getPatchAgentMockHandler = (
+	overrideResponse?:
+		| EngineAgent
+		| ((
+				info: Parameters<Parameters<typeof http.patch>[1]>[0],
+		  ) => Promise<EngineAgent> | EngineAgent),
+	options?: RequestHandlerOptions,
+) => {
+	return http.patch(
+		'*/call_center/agents/:id',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getPatchAgentResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getSearchAgentStatusStatisticResponseMock = (overrideResponse: Partial< EngineListAgentStatsStatistic > = {}): EngineListAgentStatsStatistic => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({activeCallId: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), agentId: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), callTime: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), chatTime: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), descTrack: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), handles: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), maxBridgedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), maxOfferingAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), missed: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), occupancy: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), offline: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), online: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), pause: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), pauseCause: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), queues: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), skills: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusComment: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), transferred: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), utilization: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
+export const getUpdateAgentMockHandler = (
+	overrideResponse?:
+		| EngineAgent
+		| ((
+				info: Parameters<Parameters<typeof http.put>[1]>[0],
+		  ) => Promise<EngineAgent> | EngineAgent),
+	options?: RequestHandlerOptions,
+) => {
+	return http.put(
+		'*/call_center/agents/:id',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getUpdateAgentResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getSearchAgentStatusStatisticItemResponseMock = (overrideResponse: Partial< EngineAgentStatusStatisticItem > = {}): EngineAgentStatusStatisticItem => ({agentId: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), descTrack: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), offline: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), online: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), pause: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), pauseCause: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), progressiveCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), region: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), scoreCount: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), scoreOptionalAvg: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), scoreRequiredAvg: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusComment: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), ...overrideResponse})
+export const getSearchAgentInQueueMockHandler = (
+	overrideResponse?:
+		| EngineListAgentInQueue
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineListAgentInQueue> | EngineListAgentInQueue),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/:id/queues',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentInQueueResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getSearchAgentStateHistoryResponseMock = (overrideResponse: Partial< EngineListAgentStateHistory > = {}): EngineListAgentStateHistory => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({agent: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), duration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), leavedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), pauseCause: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), payload: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), queue: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
+export const getUpdateAgentStatusMockHandler = (
+	overrideResponse?:
+		| EngineResponse
+		| ((
+				info: Parameters<Parameters<typeof http.patch>[1]>[0],
+		  ) => Promise<EngineResponse> | EngineResponse),
+	options?: RequestHandlerOptions,
+) => {
+	return http.patch(
+		'*/call_center/agents/:id/status',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getUpdateAgentStatusResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getSearchPauseCauseForAgentResponseMock = (overrideResponse: Partial< EngineForAgentPauseCauseList > = {}): EngineForAgentPauseCauseList => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({durationMin: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), id: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), limitMin: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), ...overrideResponse})
+export const getSearchAgentInTeamMockHandler = (
+	overrideResponse?:
+		| EngineListAgentInTeam
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineListAgentInTeam> | EngineListAgentInTeam),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/agents/:id/teams',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchAgentInTeamResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getAgentStateHistoryResponseMock = (overrideResponse: Partial< EngineListAgentStateHistory > = {}): EngineListAgentStateHistory => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({agent: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), duration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), leavedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), pauseCause: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), payload: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), queue: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
+export const getSearchLookupUsersAgentNotExistsMockHandler = (
+	overrideResponse?:
+		| EngineListAgentUser
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineListAgentUser> | EngineListAgentUser),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/lookups/agents/users',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchLookupUsersAgentNotExistsResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 
-export const getAgentSetStateResponseMock = (): EngineAgentSetStateResponse => ({})
-
-export const getSearchAgentInQueueStatisticsResponseMock = (overrideResponse: Partial< EngineAgentInQueueStatisticsList > = {}): EngineAgentInQueueStatisticsList => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({queue: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), statistics: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({bucket: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), memberWaiting: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), skill: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined])})), undefined])})), undefined]), ...overrideResponse})
-
-export const getAgentTodayStatisticsResponseMock = (overrideResponse: Partial< EngineAgentTodayStatisticsResponse > = {}): EngineAgentTodayStatisticsResponse => ({available: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), avgHoldSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), avgTalkSec: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), callAbandoned: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), callDialerQueue: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), callHandled: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), callInbound: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), callInboundQueue: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), callManual: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), callMissed: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), callQueueMissed: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), chatAccepts: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), chatAht: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), occupancy: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), online: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), processing: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), queueTalkSec: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), scoreCount: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), scoreOptionalAvg: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), scoreOptionalSum: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), scoreRequiredAvg: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), scoreRequiredSum: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), sumTalkSec: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), taskAccepts: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), utilization: faker.helpers.arrayElement([faker.number.float({min: undefined, max: undefined, fractionDigits: 2}), undefined]), voiceMail: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), ...overrideResponse})
-
-export const getDeleteAgentResponseMock = (overrideResponse: Partial< EngineAgent > = {}): EngineAgent => ({allowChannels: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => (faker.string.alpha({length: {min: 10, max: 20}}))), undefined]), allowSetScreenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), channel: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), timeout: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), description: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), greetingMedia: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), isSupervisor: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), lastStatusChange: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), progressiveCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), region: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), skills: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), taskCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), userPresenceStatus: faker.helpers.arrayElement([{status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), ...overrideResponse})
-
-export const getReadAgentResponseMock = (overrideResponse: Partial< EngineAgent > = {}): EngineAgent => ({allowChannels: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => (faker.string.alpha({length: {min: 10, max: 20}}))), undefined]), allowSetScreenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), channel: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), timeout: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), description: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), greetingMedia: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), isSupervisor: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), lastStatusChange: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), progressiveCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), region: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), skills: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), taskCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), userPresenceStatus: faker.helpers.arrayElement([{status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), ...overrideResponse})
-
-export const getPatchAgentResponseMock = (overrideResponse: Partial< EngineAgent > = {}): EngineAgent => ({allowChannels: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => (faker.string.alpha({length: {min: 10, max: 20}}))), undefined]), allowSetScreenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), channel: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), timeout: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), description: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), greetingMedia: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), isSupervisor: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), lastStatusChange: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), progressiveCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), region: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), skills: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), taskCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), userPresenceStatus: faker.helpers.arrayElement([{status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), ...overrideResponse})
-
-export const getUpdateAgentResponseMock = (overrideResponse: Partial< EngineAgent > = {}): EngineAgent => ({allowChannels: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => (faker.string.alpha({length: {min: 10, max: 20}}))), undefined]), allowSetScreenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), auditor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), channel: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({channel: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), joinedAt: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), state: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), timeout: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), chatCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), description: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), greetingMedia: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), isSupervisor: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), lastStatusChange: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), progressiveCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), region: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), screenControl: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), skills: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), statusDuration: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), supervisor: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), taskCount: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), user: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), userPresenceStatus: faker.helpers.arrayElement([{status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), ...overrideResponse})
-
-export const getSearchAgentInQueueResponseMock = (overrideResponse: Partial< EngineListAgentInQueue > = {}): EngineListAgentInQueue => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({activeMembers: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), agents: faker.helpers.arrayElement([{allowPause: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), free: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), offline: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), online: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), pause: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), total: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined])}, undefined]), countMembers: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), enabled: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), maxMemberLimit: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), priority: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), queue: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), strategy: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), type: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined]), waitingMembers: faker.helpers.arrayElement([faker.number.int({min: undefined, max: undefined}), undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
-
-export const getUpdateAgentStatusResponseMock = (overrideResponse: Partial< EngineResponse > = {}): EngineResponse => ({status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), ...overrideResponse})
-
-export const getSearchAgentInTeamResponseMock = (overrideResponse: Partial< EngineListAgentInTeam > = {}): EngineListAgentInTeam => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({strategy: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), team: faker.helpers.arrayElement([{id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
-
-export const getSearchLookupUsersAgentNotExistsResponseMock = (overrideResponse: Partial< EngineListAgentUser > = {}): EngineListAgentUser => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
-
-export const getSearchUserStatusResponseMock = (overrideResponse: Partial< EngineListUserStatus > = {}): EngineListUserStatus => ({items: faker.helpers.arrayElement([Array.from({ length: faker.number.int({ min: 1, max: 10 }) }, (_, i) => i + 1).map(() => ({extension: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), id: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), name: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined]), presence: faker.helpers.arrayElement([{status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])}, undefined]), status: faker.helpers.arrayElement([faker.string.alpha({length: {min: 10, max: 20}}), undefined])})), undefined]), next: faker.helpers.arrayElement([faker.datatype.boolean(), undefined]), ...overrideResponse})
-
-
-export const getSearchAgentMockHandler = (overrideResponse?: EngineListAgent | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListAgent> | EngineListAgent), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getCreateAgentMockHandler = (overrideResponse?: EngineAgent | ((info: Parameters<Parameters<typeof http.post>[1]>[0]) => Promise<EngineAgent> | EngineAgent), options?: RequestHandlerOptions) => {
-  return http.post('*/call_center/agents', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getCreateAgentResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchAgentCallStatisticsMockHandler = (overrideResponse?: EngineAgentCallStatisticsList | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineAgentCallStatisticsList> | EngineAgentCallStatisticsList), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/reports/call', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentCallStatisticsResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchAgentStatusStatisticMockHandler = (overrideResponse?: EngineListAgentStatsStatistic | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListAgentStatsStatistic> | EngineListAgentStatsStatistic), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/reports/status', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentStatusStatisticResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchAgentStatusStatisticItemMockHandler = (overrideResponse?: EngineAgentStatusStatisticItem | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineAgentStatusStatisticItem> | EngineAgentStatusStatisticItem), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/reports/status/:agentId', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentStatusStatisticItemResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchAgentStateHistoryMockHandler = (overrideResponse?: EngineListAgentStateHistory | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListAgentStateHistory> | EngineListAgentStateHistory), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/states/history', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentStateHistoryResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchPauseCauseForAgentMockHandler = (overrideResponse?: EngineForAgentPauseCauseList | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineForAgentPauseCauseList> | EngineForAgentPauseCauseList), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/:agentId/pause_causes', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchPauseCauseForAgentResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getAgentStateHistoryMockHandler = (overrideResponse?: EngineListAgentStateHistory | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListAgentStateHistory> | EngineListAgentStateHistory), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/:agentId/states/history', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getAgentStateHistoryResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getAgentSetStateMockHandler = (overrideResponse?: EngineAgentSetStateResponse | ((info: Parameters<Parameters<typeof http.patch>[1]>[0]) => Promise<EngineAgentSetStateResponse> | EngineAgentSetStateResponse), options?: RequestHandlerOptions) => {
-  return http.patch('*/call_center/agents/:agentId/states/waiting', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getAgentSetStateResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchAgentInQueueStatisticsMockHandler = (overrideResponse?: EngineAgentInQueueStatisticsList | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineAgentInQueueStatisticsList> | EngineAgentInQueueStatisticsList), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/:agentId/statistics/queues', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentInQueueStatisticsResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getAgentTodayStatisticsMockHandler = (overrideResponse?: EngineAgentTodayStatisticsResponse | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineAgentTodayStatisticsResponse> | EngineAgentTodayStatisticsResponse), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/:agentId/statistics/today', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getAgentTodayStatisticsResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getDeleteAgentMockHandler = (overrideResponse?: EngineAgent | ((info: Parameters<Parameters<typeof http.delete>[1]>[0]) => Promise<EngineAgent> | EngineAgent), options?: RequestHandlerOptions) => {
-  return http.delete('*/call_center/agents/:id', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getDeleteAgentResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getReadAgentMockHandler = (overrideResponse?: EngineAgent | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineAgent> | EngineAgent), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/:id', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getReadAgentResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getPatchAgentMockHandler = (overrideResponse?: EngineAgent | ((info: Parameters<Parameters<typeof http.patch>[1]>[0]) => Promise<EngineAgent> | EngineAgent), options?: RequestHandlerOptions) => {
-  return http.patch('*/call_center/agents/:id', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getPatchAgentResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getUpdateAgentMockHandler = (overrideResponse?: EngineAgent | ((info: Parameters<Parameters<typeof http.put>[1]>[0]) => Promise<EngineAgent> | EngineAgent), options?: RequestHandlerOptions) => {
-  return http.put('*/call_center/agents/:id', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getUpdateAgentResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchAgentInQueueMockHandler = (overrideResponse?: EngineListAgentInQueue | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListAgentInQueue> | EngineListAgentInQueue), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/:id/queues', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentInQueueResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getUpdateAgentStatusMockHandler = (overrideResponse?: EngineResponse | ((info: Parameters<Parameters<typeof http.patch>[1]>[0]) => Promise<EngineResponse> | EngineResponse), options?: RequestHandlerOptions) => {
-  return http.patch('*/call_center/agents/:id/status', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getUpdateAgentStatusResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchAgentInTeamMockHandler = (overrideResponse?: EngineListAgentInTeam | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListAgentInTeam> | EngineListAgentInTeam), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/agents/:id/teams', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchAgentInTeamResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchLookupUsersAgentNotExistsMockHandler = (overrideResponse?: EngineListAgentUser | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListAgentUser> | EngineListAgentUser), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/lookups/agents/users', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchLookupUsersAgentNotExistsResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
-
-export const getSearchUserStatusMockHandler = (overrideResponse?: EngineListUserStatus | ((info: Parameters<Parameters<typeof http.get>[1]>[0]) => Promise<EngineListUserStatus> | EngineListUserStatus), options?: RequestHandlerOptions) => {
-  return http.get('*/call_center/users', async (info) => {
-  
-    return new HttpResponse(JSON.stringify(overrideResponse !== undefined
-    ? (typeof overrideResponse === "function" ? await overrideResponse(info) : overrideResponse)
-    : getSearchUserStatusResponseMock()),
-      { status: 200,
-        headers: { 'Content-Type': 'application/json' }
-      })
-  }, options)
-}
+export const getSearchUserStatusMockHandler = (
+	overrideResponse?:
+		| EngineListUserStatus
+		| ((
+				info: Parameters<Parameters<typeof http.get>[1]>[0],
+		  ) => Promise<EngineListUserStatus> | EngineListUserStatus),
+	options?: RequestHandlerOptions,
+) => {
+	return http.get(
+		'*/call_center/users',
+		async (info) => {
+			return new HttpResponse(
+				JSON.stringify(
+					overrideResponse !== undefined
+						? typeof overrideResponse === 'function'
+							? await overrideResponse(info)
+							: overrideResponse
+						: getSearchUserStatusResponseMock(),
+				),
+				{
+					status: 200,
+					headers: {
+						'Content-Type': 'application/json',
+					},
+				},
+			);
+		},
+		options,
+	);
+};
 export const getAgentServiceMock = () => [
-  getSearchAgentMockHandler(),
-  getCreateAgentMockHandler(),
-  getSearchAgentCallStatisticsMockHandler(),
-  getSearchAgentStatusStatisticMockHandler(),
-  getSearchAgentStatusStatisticItemMockHandler(),
-  getSearchAgentStateHistoryMockHandler(),
-  getSearchPauseCauseForAgentMockHandler(),
-  getAgentStateHistoryMockHandler(),
-  getAgentSetStateMockHandler(),
-  getSearchAgentInQueueStatisticsMockHandler(),
-  getAgentTodayStatisticsMockHandler(),
-  getDeleteAgentMockHandler(),
-  getReadAgentMockHandler(),
-  getPatchAgentMockHandler(),
-  getUpdateAgentMockHandler(),
-  getSearchAgentInQueueMockHandler(),
-  getUpdateAgentStatusMockHandler(),
-  getSearchAgentInTeamMockHandler(),
-  getSearchLookupUsersAgentNotExistsMockHandler(),
-  getSearchUserStatusMockHandler()]
+	getSearchAgentMockHandler(),
+	getCreateAgentMockHandler(),
+	getSearchAgentCallStatisticsMockHandler(),
+	getSearchAgentStatusStatisticMockHandler(),
+	getSearchAgentStatusStatisticItemMockHandler(),
+	getSearchAgentStateHistoryMockHandler(),
+	getSearchPauseCauseForAgentMockHandler(),
+	getAgentStateHistoryMockHandler(),
+	getAgentSetStateMockHandler(),
+	getSearchAgentInQueueStatisticsMockHandler(),
+	getAgentTodayStatisticsMockHandler(),
+	getDeleteAgentMockHandler(),
+	getReadAgentMockHandler(),
+	getPatchAgentMockHandler(),
+	getUpdateAgentMockHandler(),
+	getSearchAgentInQueueMockHandler(),
+	getUpdateAgentStatusMockHandler(),
+	getSearchAgentInTeamMockHandler(),
+	getSearchLookupUsersAgentNotExistsMockHandler(),
+	getSearchUserStatusMockHandler(),
+];