@webex/internal-plugin-support 3.0.0-beta.40 → 3.0.0-beta.41

package/dist/support.js

@@ -129,7 +129,7 @@ var Support = _webexCore.WebexPlugin.extend({
    * @returns {array}
    */
   _constructFileMetadata: function _constructFileMetadata(metadata) {
-    var metadataArray = ['locusId', 'callStart', 'feedbackId', 'correlationId', 'meetingId', 'surveySessionId'].map(function (key) {
+    var metadataArray = ['locusId', 'callStart', 'feedbackId', 'correlationId', 'meetingId', 'surveySessionId', 'productAreaTag', 'issueTypeTag'].map(function (key) {
       if (metadata[key]) {
         return {
           key: key,
@@ -160,7 +160,7 @@ var Support = _webexCore.WebexPlugin.extend({
     }
     return metadataArray;
   },
-  version: "3.0.0-beta.40"
+  version: "3.0.0-beta.41"
 });
 var _default = Support;
 exports.default = _default;

package/dist/support.js.map

@@ -1 +1 @@
-{"version":3,"names":["Support","WebexPlugin","extend","namespace","getFeedbackUrl","options","request","method","api","resource","body","appVersion","config","appType","feedbackId","uuid","v4","languageCode","then","res","url","getSupportUrl","webex","qs","submitLogs","metadata","logs","metadataArray","_constructFileMetadata","logger","sdkBuffer","clientBuffer","buffer","formatLogs","filename","locusId","callStart","sessionId","userId","credentials","getUserToken","catch","getClientToken","token","headers","authorization","toString","initalOpts","service","finalOpts","file","shouldAttemptReauth","phases","initialize","upload","$uri","session","tempURL","finalize","$body","logFilename","data","internal","device","map","key","value","filter","entry","Boolean","push","orgId"],"sources":["support.js"],"sourcesContent":["/*!\n * Copyright (c) 2015-2020 Cisco Systems, Inc. See LICENSE file.\n */\n\nimport {WebexPlugin} from '@webex/webex-core';\nimport {defaults} from 'lodash';\nimport uuid from 'uuid';\n\nconst Support = WebexPlugin.extend({\n  namespace: 'Support',\n\n  getFeedbackUrl(options) {\n    options = options || {};\n\n    return this.request({\n      method: 'POST',\n      api: 'conversation',\n      resource: 'users/deskFeedbackUrl',\n      body: defaults(options, {\n        appVersion: this.config.appVersion,\n        appType: this.config.appType,\n        feedbackId: options.feedbackId || uuid.v4(),\n        languageCode: this.config.languageCode,\n      }),\n    }).then((res) => res.body.url);\n  },\n\n  getSupportUrl() {\n    return this.webex\n      .request({\n        method: 'GET',\n        api: 'conversation',\n        resource: 'users/deskSupportUrl',\n        qs: {\n          languageCode: this.config.languageCode,\n        },\n      })\n      .then((res) => res.body.url);\n  },\n\n  submitLogs(metadata, logs) {\n    const metadataArray = this._constructFileMetadata(metadata);\n\n    // this is really testing that Ampersand is fully ready.  once it's ready, these exist\n    if (\n      !logs &&\n      this.webex.logger.sdkBuffer &&\n      this.webex.logger.clientBuffer &&\n      this.webex.logger.buffer\n    ) {\n      logs = this.webex.logger.formatLogs();\n    }\n\n    let filename;\n\n    if (metadata.locusId && metadata.callStart) {\n      filename = `${metadata.locusId}_${metadata.callStart}.txt`;\n    } else {\n      filename = `${this.webex.sessionId}.txt`;\n    }\n\n    let userId;\n\n    return this.webex.credentials\n      .getUserToken()\n      .catch(() => this.webex.credentials.getClientToken())\n      .then(async (token) => {\n        const headers = {authorization: token.toString()};\n\n        const initalOpts = {\n          service: 'clientLogs',\n          resource: 'logs/urls',\n        };\n\n        const finalOpts = {\n          service: 'clientLogs',\n          resource: 'logs/meta',\n        };\n\n        const options = defaults(initalOpts, {\n          file: logs,\n          shouldAttemptReauth: false,\n          headers,\n          phases: {\n            initialize: {\n              body: {\n                file: filename,\n              },\n            },\n            upload: {\n              $uri: (session) => session.tempURL,\n            },\n            finalize: defaults(finalOpts, {\n              $body: (session) => {\n                userId = session.userId;\n\n                return {\n                  filename: session.logFilename,\n                  data: metadataArray,\n                  userId: this.webex.internal.device.userId || session.userId,\n                };\n              },\n            }),\n          },\n        });\n\n        return this.webex.upload(options);\n      })\n      .then((body) => {\n        if (userId && !body.userId) {\n          body.userId = userId;\n        }\n\n        return body;\n      });\n  },\n\n  /**\n   * Constructs an array of key-value pairs for log upload.\n   * @param {*} metadata\n   * @returns {array}\n   */\n  _constructFileMetadata(metadata) {\n    const metadataArray = [\n      'locusId',\n      'callStart',\n      'feedbackId',\n      'correlationId',\n      'meetingId',\n      'surveySessionId',\n    ]\n      .map((key) => {\n        if (metadata[key]) {\n          return {\n            key,\n            value: metadata[key],\n          };\n        }\n\n        return null;\n      })\n      .filter((entry) => Boolean(entry));\n\n    if (this.webex.sessionId) {\n      metadataArray.push({\n        key: 'trackingId',\n        value: this.webex.sessionId,\n      });\n    }\n\n    if (this.webex.internal.device.userId) {\n      metadataArray.push({\n        key: 'userId',\n        value: this.webex.internal.device.userId,\n      });\n    }\n\n    if (this.webex.internal.device.orgId) {\n      metadataArray.push({\n        key: 'orgId',\n        value: this.webex.internal.device.orgId,\n      });\n    }\n\n    return metadataArray;\n  },\n});\n\nexport default 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+{"version":3,"names":["Support","WebexPlugin","extend","namespace","getFeedbackUrl","options","request","method","api","resource","body","appVersion","config","appType","feedbackId","uuid","v4","languageCode","then","res","url","getSupportUrl","webex","qs","submitLogs","metadata","logs","metadataArray","_constructFileMetadata","logger","sdkBuffer","clientBuffer","buffer","formatLogs","filename","locusId","callStart","sessionId","userId","credentials","getUserToken","catch","getClientToken","token","headers","authorization","toString","initalOpts","service","finalOpts","file","shouldAttemptReauth","phases","initialize","upload","$uri","session","tempURL","finalize","$body","logFilename","data","internal","device","map","key","value","filter","entry","Boolean","push","orgId"],"sources":["support.js"],"sourcesContent":["/*!\n * Copyright (c) 2015-2020 Cisco Systems, Inc. See LICENSE file.\n */\n\nimport {WebexPlugin} from '@webex/webex-core';\nimport {defaults} from 'lodash';\nimport uuid from 'uuid';\n\nconst Support = WebexPlugin.extend({\n  namespace: 'Support',\n\n  getFeedbackUrl(options) {\n    options = options || {};\n\n    return this.request({\n      method: 'POST',\n      api: 'conversation',\n      resource: 'users/deskFeedbackUrl',\n      body: defaults(options, {\n        appVersion: this.config.appVersion,\n        appType: this.config.appType,\n        feedbackId: options.feedbackId || uuid.v4(),\n        languageCode: this.config.languageCode,\n      }),\n    }).then((res) => res.body.url);\n  },\n\n  getSupportUrl() {\n    return this.webex\n      .request({\n        method: 'GET',\n        api: 'conversation',\n        resource: 'users/deskSupportUrl',\n        qs: {\n          languageCode: this.config.languageCode,\n        },\n      })\n      .then((res) => res.body.url);\n  },\n\n  submitLogs(metadata, logs) {\n    const metadataArray = this._constructFileMetadata(metadata);\n\n    // this is really testing that Ampersand is fully ready.  once it's ready, these exist\n    if (\n      !logs &&\n      this.webex.logger.sdkBuffer &&\n      this.webex.logger.clientBuffer &&\n      this.webex.logger.buffer\n    ) {\n      logs = this.webex.logger.formatLogs();\n    }\n\n    let filename;\n\n    if (metadata.locusId && metadata.callStart) {\n      filename = `${metadata.locusId}_${metadata.callStart}.txt`;\n    } else {\n      filename = `${this.webex.sessionId}.txt`;\n    }\n\n    let userId;\n\n    return this.webex.credentials\n      .getUserToken()\n      .catch(() => this.webex.credentials.getClientToken())\n      .then(async (token) => {\n        const headers = {authorization: token.toString()};\n\n        const initalOpts = {\n          service: 'clientLogs',\n          resource: 'logs/urls',\n        };\n\n        const finalOpts = {\n          service: 'clientLogs',\n          resource: 'logs/meta',\n        };\n\n        const options = defaults(initalOpts, {\n          file: logs,\n          shouldAttemptReauth: false,\n          headers,\n          phases: {\n            initialize: {\n              body: {\n                file: filename,\n              },\n            },\n            upload: {\n              $uri: (session) => session.tempURL,\n            },\n            finalize: defaults(finalOpts, {\n              $body: (session) => {\n                userId = session.userId;\n\n                return {\n                  filename: session.logFilename,\n                  data: metadataArray,\n                  userId: this.webex.internal.device.userId || session.userId,\n                };\n              },\n            }),\n          },\n        });\n\n        return this.webex.upload(options);\n      })\n      .then((body) => {\n        if (userId && !body.userId) {\n          body.userId = userId;\n        }\n\n        return body;\n      });\n  },\n\n  /**\n   * Constructs an array of key-value pairs for log upload.\n   * @param {*} metadata\n   * @returns {array}\n   */\n  _constructFileMetadata(metadata) {\n    const metadataArray = [\n      'locusId',\n      'callStart',\n      'feedbackId',\n      'correlationId',\n      'meetingId',\n      'surveySessionId',\n      'productAreaTag',\n      'issueTypeTag',\n    ]\n      .map((key) => {\n        if (metadata[key]) {\n          return {\n            key,\n            value: metadata[key],\n          };\n        }\n\n        return null;\n      })\n      .filter((entry) => Boolean(entry));\n\n    if (this.webex.sessionId) {\n      metadataArray.push({\n        key: 'trackingId',\n        value: this.webex.sessionId,\n      });\n    }\n\n    if (this.webex.internal.device.userId) {\n      metadataArray.push({\n        key: 'userId',\n        value: this.webex.internal.device.userId,\n      });\n    }\n\n    if (this.webex.internal.device.orgId) {\n      metadataArray.push({\n        key: 'orgId',\n        value: this.webex.internal.device.orgId,\n      });\n    }\n\n    return metadataArray;\n  },\n});\n\nexport default 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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@webex/internal-plugin-support",
-  "version": "3.0.0-beta.40",
+  "version": "3.0.0-beta.41",
   "description": "",
   "license": "MIT",
   "author": "nickclar <nickclar@cisco.com>",
@@ -21,14 +21,14 @@
     ]
   },
   "dependencies": {
-    "@webex/internal-plugin-device": "3.0.0-beta.40",
-    "@webex/internal-plugin-search": "3.0.0-beta.40",
-    "@webex/internal-plugin-support": "3.0.0-beta.40",
-    "@webex/test-helper-chai": "3.0.0-beta.40",
-    "@webex/test-helper-file": "3.0.0-beta.40",
-    "@webex/test-helper-mock-webex": "3.0.0-beta.40",
-    "@webex/test-helper-test-users": "3.0.0-beta.40",
-    "@webex/webex-core": "3.0.0-beta.40",
+    "@webex/internal-plugin-device": "3.0.0-beta.41",
+    "@webex/internal-plugin-search": "3.0.0-beta.41",
+    "@webex/internal-plugin-support": "3.0.0-beta.41",
+    "@webex/test-helper-chai": "3.0.0-beta.41",
+    "@webex/test-helper-file": "3.0.0-beta.41",
+    "@webex/test-helper-mock-webex": "3.0.0-beta.41",
+    "@webex/test-helper-test-users": "3.0.0-beta.41",
+    "@webex/webex-core": "3.0.0-beta.41",
     "lodash": "^4.17.21",
     "uuid": "^3.3.2"
   }

package/src/support.js

@@ -128,6 +128,8 @@ const Support = WebexPlugin.extend({
       'correlationId',
       'meetingId',
       'surveySessionId',
+      'productAreaTag',
+      'issueTypeTag',
     ]
       .map((key) => {
         if (metadata[key]) {

package/test/unit/spec/support.js

@@ -76,6 +76,22 @@ describe('plugin-support', function () {
 
       assert.equal(found?.value, surveySessionId);
     });
+
+    it('sends productAreaTag if specified in metadata', () => {
+      const productAreaTag = 'product-area-tag';
+      const result = webex.internal.support._constructFileMetadata({productAreaTag});
+      const found = result.find((attr) => attr.key === 'productAreaTag');
+
+      assert.equal(found?.value, productAreaTag);
+    });
+
+    it('sends issueTypeTag if specified in metadata', () => {
+      const issueTypeTag = 'issueTypeTag';
+      const result = webex.internal.support._constructFileMetadata({issueTypeTag});
+      const found = result.find((attr) => attr.key === 'issueTypeTag');
+
+      assert.equal(found?.value, issueTypeTag);
+    });
   });
 
   describe('#submitLogs()', () => {