@webex/internal-plugin-metrics 3.7.0-next.14 → 3.7.0-next.16

package/dist/new-metrics.js.map

@@ -1 +1 @@
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eslint-disable @typescript-eslint/no-unused-vars */\n/* eslint-disable class-methods-use-this */\n/* eslint-disable valid-jsdoc */\n\n// @ts-ignore\nimport {WebexPlugin} from '@webex/webex-core';\n\nimport CallDiagnosticMetrics from './call-diagnostic/call-diagnostic-metrics';\nimport BehavioralMetrics from './behavioral-metrics';\nimport OperationalMetrics from './operational-metrics';\nimport BusinessMetrics from './business-metrics';\nimport {\n  RecursivePartial,\n  MetricEventProduct,\n  MetricEventAgent,\n  MetricEventVerb,\n  ClientEvent,\n  FeatureEvent,\n  EventPayload,\n  OperationalEvent,\n  MediaQualityEvent,\n  InternalEvent,\n  SubmitClientEventOptions,\n  Table,\n} from './metrics.types';\nimport CallDiagnosticLatencies from './call-diagnostic/call-diagnostic-metrics-latencies';\nimport {setMetricTimings} from './call-diagnostic/call-diagnostic-metrics.util';\nimport {generateCommonErrorMetadata} from './utils';\n\n/**\n * Metrics plugin to centralize all types of metrics.\n * https://confluence-eng-gpk2.cisco.com/conf/pages/viewpage.action?pageId=231011379\n * @class\n */\nclass Metrics extends WebexPlugin {\n  // eslint-disable-next-line no-use-before-define\n  static instance: Metrics;\n\n  // Call Diagnostic latencies\n  callDiagnosticLatencies: CallDiagnosticLatencies;\n  // Helper classes to handle the different types of metrics\n  callDiagnosticMetrics: CallDiagnosticMetrics;\n  behavioralMetrics: BehavioralMetrics;\n  operationalMetrics: OperationalMetrics;\n  businessMetrics: BusinessMetrics;\n  isReady = false;\n\n  /**\n   * Constructor\n   * @param args\n   * @constructor\n   * @private\n   * @returns\n   */\n  constructor(...args) {\n    super(...args);\n\n    // @ts-ignore\n    this.callDiagnosticLatencies = new CallDiagnosticLatencies({}, {parent: this.webex});\n    this.onReady();\n  }\n\n  /**\n   * On Ready\n   */\n  private onReady() {\n    // @ts-ignore\n    this.webex.once('ready', () => {\n      // @ts-ignore\n      this.callDiagnosticMetrics = new CallDiagnosticMetrics({}, {parent: this.webex});\n      this.isReady = true;\n    });\n  }\n\n  /**\n   * Used for internal purposes only\n   * @param args\n   */\n  submitInternalEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: InternalEvent['name'];\n    payload?: RecursivePartial<InternalEvent['payload']>;\n    options?: any;\n  }) {\n    if (name === 'internal.reset.join.latencies') {\n      this.callDiagnosticLatencies.clearTimestamps();\n    } else {\n      this.callDiagnosticLatencies.saveTimestamp({key: name});\n    }\n  }\n\n  /**\n   * if webex metrics is ready, build behavioral metric backend if not already done.\n   */\n  private lazyBuildBehavioralMetrics() {\n    if (this.isReady && !this.behavioralMetrics) {\n      // @ts-ignore\n      this.behavioralMetrics = new BehavioralMetrics({}, {parent: this.webex});\n    }\n  }\n\n  /**\n   * if webex metrics is ready, build operational metric backend if not already done.\n   */\n  private lazyBuildOperationalMetrics() {\n    if (this.isReady && !this.operationalMetrics) {\n      // @ts-ignore\n      this.operationalMetrics = new OperationalMetrics({}, {parent: this.webex});\n    }\n  }\n\n  /**\n   * if webex metrics is ready, build business metric backend if not already done.\n   */\n  private lazyBuildBusinessMetrics() {\n    if (this.isReady && !this.businessMetrics) {\n      // @ts-ignore\n      this.businessMetrics = new BusinessMetrics({}, {parent: this.webex});\n    }\n  }\n\n  /**\n   * @returns true once we have the deviceId we need to submit behavioral events to Amplitude\n   */\n  isReadyToSubmitBehavioralEvents() {\n    this.lazyBuildBehavioralMetrics();\n\n    return this.behavioralMetrics?.isReadyToSubmitEvents() ?? false;\n  }\n\n  /**\n   * @returns true once we have the deviceId we need to submit operational events\n   */\n  isReadyToSubmitOperationalEvents() {\n    this.lazyBuildOperationalMetrics();\n\n    return this.operationalMetrics?.isReadyToSubmitEvents() ?? false;\n  }\n\n  /**\n   * @returns true once we have the deviceId we need to submit business events\n   */\n  isReadyToSubmitBusinessEvents() {\n    this.lazyBuildBusinessMetrics();\n\n    return this.businessMetrics?.isReadyToSubmitEvents() ?? false;\n  }\n\n  /**\n   * Behavioral event\n   * @param args\n   */\n  submitBehavioralEvent({\n    product,\n    agent,\n    target,\n    verb,\n    payload,\n  }: {\n    product: MetricEventProduct;\n    agent: MetricEventAgent;\n    target: string;\n    verb: MetricEventVerb;\n    payload?: EventPayload;\n  }) {\n    if (!this.isReady) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitBehavioralEvent. Attempted to submit before webex.ready: ${product}.${agent}.${target}.${verb}`\n      );\n\n      return Promise.resolve();\n    }\n\n    this.lazyBuildBehavioralMetrics();\n\n    return this.behavioralMetrics.submitBehavioralEvent({product, agent, target, verb, payload});\n  }\n\n  /**\n   * Operational event\n   * @param args\n   */\n  submitOperationalEvent({name, payload}: {name: string; payload?: EventPayload}) {\n    if (!this.isReady) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitOperationalEvent. Attempted to submit before webex.ready: ${name}`\n      );\n\n      return Promise.resolve();\n    }\n\n    this.lazyBuildOperationalMetrics();\n\n    return this.operationalMetrics.submitOperationalEvent({name, payload});\n  }\n\n  /**\n   * Business event\n   * @param args\n   */\n  submitBusinessEvent({\n    name,\n    payload,\n    table,\n    metadata,\n  }: {\n    name: string;\n    payload: EventPayload;\n    table?: Table;\n    metadata?: EventPayload;\n  }) {\n    if (!this.isReady) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitBusinessEvent. Attempted to submit before webex.ready: ${name}`\n      );\n\n      return Promise.resolve();\n    }\n\n    this.lazyBuildBusinessMetrics();\n\n    return this.businessMetrics.submitBusinessEvent({name, payload, table, metadata});\n  }\n\n  /**\n   * Call Analyzer: Media Quality Event\n   * @param args\n   */\n  submitMQE({\n    name,\n    payload,\n    options,\n  }: {\n    name: MediaQualityEvent['name'];\n    payload: RecursivePartial<MediaQualityEvent['payload']> & {\n      intervals: MediaQualityEvent['payload']['intervals'];\n    };\n    options: any;\n  }) {\n    this.callDiagnosticLatencies.saveTimestamp({key: name});\n    this.callDiagnosticMetrics.submitMQE({name, payload, options});\n  }\n\n  /**\n   * Call Analyzer: Feature Usage Event\n   * @param args\n   */\n  submitFeatureEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: FeatureEvent['name'];\n    payload?: RecursivePartial<FeatureEvent['payload']>;\n    options: any;\n  }) {\n    throw new Error('Not implemented.');\n  }\n\n  /**\n   * Call Analyzer: Client Event\n   * @public\n   * @param args\n   */\n  public submitClientEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: RecursivePartial<ClientEvent['payload']>;\n    options?: SubmitClientEventOptions;\n  }): Promise<any> {\n    if (!this.callDiagnosticLatencies || !this.callDiagnosticMetrics) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitClientEvent. Attempted to submit before webex.ready. Event name: ${name}`\n      );\n\n      return Promise.resolve();\n    }\n    this.callDiagnosticLatencies.saveTimestamp({\n      key: name,\n      options: {meetingId: options?.meetingId},\n    });\n\n    return this.callDiagnosticMetrics.submitClientEvent({name, payload, options});\n  }\n\n  /**\n   * Issue request to alias a user's pre-login ID with their CI UUID\n   * @param {string} preLoginId\n   * @returns {Object} HttpResponse object\n   */\n  public clientMetricsAliasUser(preLoginId: string) {\n    // @ts-ignore\n    return this.webex\n      .request({\n        method: 'POST',\n        api: 'metrics',\n        resource: 'clientmetrics',\n        headers: {\n          'x-prelogin-userid': preLoginId,\n        },\n        body: {},\n        qs: {\n          alias: true,\n        },\n      })\n      .then((res) => {\n        // @ts-ignore\n        this.webex.logger.log(`NewMetrics: @clientMetricsAliasUser. Request successful.`);\n\n        return res;\n      })\n      .catch((err) => {\n        // @ts-ignore\n        this.logger.error(\n          `NewMetrics: @clientMetricsAliasUser. Request failed:`,\n          `err: ${generateCommonErrorMetadata(err)}`\n        );\n\n        return Promise.reject(err);\n      });\n  }\n\n  /**\n   * Returns a promise that will resolve to fetch options for submitting a metric.\n   *\n   * This is to support quickly submitting metrics when the browser/tab is closing.\n   * Calling submitClientEvent will not work because there some async steps that will\n   * not complete before the browser is closed.  Instead, we pre-gather all the\n   * information/options needed for the request(s), and then simply and quickly\n   * fire the fetch(es) when beforeUnload is triggered.\n   *\n   * We must use fetch instead of request because fetch has a keepalive option that\n   * allows the request it to outlive the page.\n   *\n   * Note: the timings values will be wrong, but setMetricTimingsAndFetch() will\n   * properly adjust them before submitting.\n   *\n   * @public\n   * @param {Object} arg\n   * @param {String} arg.name - event name\n   * @param {Object} arg.payload - event payload\n   * @param {Object} arg.options - other options\n   * @returns {Promise} promise that resolves to options to be used with fetch\n   */\n  public async buildClientEventFetchRequestOptions({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: RecursivePartial<ClientEvent['payload']>;\n    options?: SubmitClientEventOptions;\n  }): Promise<any> {\n    return this.callDiagnosticMetrics.buildClientEventFetchRequestOptions({\n      name,\n      payload,\n      options,\n    });\n  }\n\n  /**\n   * Submits a metric from pre-built request options via the fetch API. 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eslint-disable @typescript-eslint/no-unused-vars */\n/* eslint-disable class-methods-use-this */\n/* eslint-disable valid-jsdoc */\n\n// @ts-ignore\nimport {WebexPlugin} from '@webex/webex-core';\n\nimport CallDiagnosticMetrics from './call-diagnostic/call-diagnostic-metrics';\nimport BehavioralMetrics from './behavioral-metrics';\nimport OperationalMetrics from './operational-metrics';\nimport BusinessMetrics from './business-metrics';\nimport {\n  RecursivePartial,\n  MetricEventProduct,\n  MetricEventAgent,\n  MetricEventVerb,\n  ClientEvent,\n  FeatureEvent,\n  EventPayload,\n  OperationalEvent,\n  MediaQualityEvent,\n  InternalEvent,\n  SubmitClientEventOptions,\n  Table,\n} from './metrics.types';\nimport CallDiagnosticLatencies from './call-diagnostic/call-diagnostic-metrics-latencies';\nimport {setMetricTimings} from './call-diagnostic/call-diagnostic-metrics.util';\nimport {generateCommonErrorMetadata} from './utils';\n\n/**\n * Metrics plugin to centralize all types of metrics.\n * https://confluence-eng-gpk2.cisco.com/conf/pages/viewpage.action?pageId=231011379\n * @class\n */\nclass Metrics extends WebexPlugin {\n  // eslint-disable-next-line no-use-before-define\n  static instance: Metrics;\n\n  // Call Diagnostic latencies\n  callDiagnosticLatencies: CallDiagnosticLatencies;\n  // Helper classes to handle the different types of metrics\n  callDiagnosticMetrics: CallDiagnosticMetrics;\n  behavioralMetrics: BehavioralMetrics;\n  operationalMetrics: OperationalMetrics;\n  businessMetrics: BusinessMetrics;\n  isReady = false;\n\n  /**\n   * Whether or not to delay the submission of client events.\n   */\n  delaySubmitClientEvents = false;\n\n  /**\n   * Constructor\n   * @param args\n   * @constructor\n   * @private\n   * @returns\n   */\n  constructor(...args) {\n    super(...args);\n\n    // @ts-ignore\n    this.callDiagnosticLatencies = new CallDiagnosticLatencies({}, {parent: this.webex});\n    this.onReady();\n  }\n\n  /**\n   * On Ready\n   */\n  private onReady() {\n    // @ts-ignore\n    this.webex.once('ready', () => {\n      // @ts-ignore\n      this.callDiagnosticMetrics = new CallDiagnosticMetrics({}, {parent: this.webex});\n      this.isReady = true;\n    });\n  }\n\n  /**\n   * Used for internal purposes only\n   * @param args\n   */\n  submitInternalEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: InternalEvent['name'];\n    payload?: RecursivePartial<InternalEvent['payload']>;\n    options?: any;\n  }) {\n    if (name === 'internal.reset.join.latencies') {\n      this.callDiagnosticLatencies.clearTimestamps();\n    } else {\n      this.callDiagnosticLatencies.saveTimestamp({key: name});\n    }\n  }\n\n  /**\n   * if webex metrics is ready, build behavioral metric backend if not already done.\n   */\n  private lazyBuildBehavioralMetrics() {\n    if (this.isReady && !this.behavioralMetrics) {\n      // @ts-ignore\n      this.behavioralMetrics = new BehavioralMetrics({}, {parent: this.webex});\n    }\n  }\n\n  /**\n   * if webex metrics is ready, build operational metric backend if not already done.\n   */\n  private lazyBuildOperationalMetrics() {\n    if (this.isReady && !this.operationalMetrics) {\n      // @ts-ignore\n      this.operationalMetrics = new OperationalMetrics({}, {parent: this.webex});\n    }\n  }\n\n  /**\n   * if webex metrics is ready, build business metric backend if not already done.\n   */\n  private lazyBuildBusinessMetrics() {\n    if (this.isReady && !this.businessMetrics) {\n      // @ts-ignore\n      this.businessMetrics = new BusinessMetrics({}, {parent: this.webex});\n    }\n  }\n\n  /**\n   * @returns true once we have the deviceId we need to submit behavioral events to Amplitude\n   */\n  isReadyToSubmitBehavioralEvents() {\n    this.lazyBuildBehavioralMetrics();\n\n    return this.behavioralMetrics?.isReadyToSubmitEvents() ?? false;\n  }\n\n  /**\n   * @returns true once we have the deviceId we need to submit operational events\n   */\n  isReadyToSubmitOperationalEvents() {\n    this.lazyBuildOperationalMetrics();\n\n    return this.operationalMetrics?.isReadyToSubmitEvents() ?? false;\n  }\n\n  /**\n   * @returns true once we have the deviceId we need to submit business events\n   */\n  isReadyToSubmitBusinessEvents() {\n    this.lazyBuildBusinessMetrics();\n\n    return this.businessMetrics?.isReadyToSubmitEvents() ?? false;\n  }\n\n  /**\n   * Behavioral event\n   * @param args\n   */\n  submitBehavioralEvent({\n    product,\n    agent,\n    target,\n    verb,\n    payload,\n  }: {\n    product: MetricEventProduct;\n    agent: MetricEventAgent;\n    target: string;\n    verb: MetricEventVerb;\n    payload?: EventPayload;\n  }) {\n    if (!this.isReady) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitBehavioralEvent. Attempted to submit before webex.ready: ${product}.${agent}.${target}.${verb}`\n      );\n\n      return Promise.resolve();\n    }\n\n    this.lazyBuildBehavioralMetrics();\n\n    return this.behavioralMetrics.submitBehavioralEvent({product, agent, target, verb, payload});\n  }\n\n  /**\n   * Operational event\n   * @param args\n   */\n  submitOperationalEvent({name, payload}: {name: string; payload?: EventPayload}) {\n    if (!this.isReady) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitOperationalEvent. Attempted to submit before webex.ready: ${name}`\n      );\n\n      return Promise.resolve();\n    }\n\n    this.lazyBuildOperationalMetrics();\n\n    return this.operationalMetrics.submitOperationalEvent({name, payload});\n  }\n\n  /**\n   * Business event\n   * @param args\n   */\n  submitBusinessEvent({\n    name,\n    payload,\n    table,\n    metadata,\n  }: {\n    name: string;\n    payload: EventPayload;\n    table?: Table;\n    metadata?: EventPayload;\n  }) {\n    if (!this.isReady) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitBusinessEvent. Attempted to submit before webex.ready: ${name}`\n      );\n\n      return Promise.resolve();\n    }\n\n    this.lazyBuildBusinessMetrics();\n\n    return this.businessMetrics.submitBusinessEvent({name, payload, table, metadata});\n  }\n\n  /**\n   * Call Analyzer: Media Quality Event\n   * @param args\n   */\n  submitMQE({\n    name,\n    payload,\n    options,\n  }: {\n    name: MediaQualityEvent['name'];\n    payload: RecursivePartial<MediaQualityEvent['payload']> & {\n      intervals: MediaQualityEvent['payload']['intervals'];\n    };\n    options: any;\n  }) {\n    this.callDiagnosticLatencies.saveTimestamp({key: name});\n    this.callDiagnosticMetrics.submitMQE({name, payload, options});\n  }\n\n  /**\n   * Call Analyzer: Feature Usage Event\n   * @param args\n   */\n  submitFeatureEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: FeatureEvent['name'];\n    payload?: RecursivePartial<FeatureEvent['payload']>;\n    options: any;\n  }) {\n    throw new Error('Not implemented.');\n  }\n\n  /**\n   * Call Analyzer: Client Event\n   * @public\n   * @param args\n   */\n  public submitClientEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: RecursivePartial<ClientEvent['payload']>;\n    options?: SubmitClientEventOptions;\n  }): Promise<any> {\n    if (!this.callDiagnosticLatencies || !this.callDiagnosticMetrics) {\n      // @ts-ignore\n      this.webex.logger.log(\n        `NewMetrics: @submitClientEvent. Attempted to submit before webex.ready. Event name: ${name}`\n      );\n\n      return Promise.resolve();\n    }\n    this.callDiagnosticLatencies.saveTimestamp({\n      key: name,\n      options: {meetingId: options?.meetingId},\n    });\n\n    return this.callDiagnosticMetrics.submitClientEvent({\n      name,\n      payload,\n      options,\n      delaySubmitEvent: this.delaySubmitClientEvents,\n    });\n  }\n\n  /**\n   * Issue request to alias a user's pre-login ID with their CI UUID\n   * @param {string} preLoginId\n   * @returns {Object} HttpResponse object\n   */\n  public clientMetricsAliasUser(preLoginId: string) {\n    // @ts-ignore\n    return this.webex\n      .request({\n        method: 'POST',\n        api: 'metrics',\n        resource: 'clientmetrics',\n        headers: {\n          'x-prelogin-userid': preLoginId,\n        },\n        body: {},\n        qs: {\n          alias: true,\n        },\n      })\n      .then((res) => {\n        // @ts-ignore\n        this.webex.logger.log(`NewMetrics: @clientMetricsAliasUser. Request successful.`);\n\n        return res;\n      })\n      .catch((err) => {\n        // @ts-ignore\n        this.logger.error(\n          `NewMetrics: @clientMetricsAliasUser. Request failed:`,\n          `err: ${generateCommonErrorMetadata(err)}`\n        );\n\n        return Promise.reject(err);\n      });\n  }\n\n  /**\n   * Returns a promise that will resolve to fetch options for submitting a metric.\n   *\n   * This is to support quickly submitting metrics when the browser/tab is closing.\n   * Calling submitClientEvent will not work because there some async steps that will\n   * not complete before the browser is closed.  Instead, we pre-gather all the\n   * information/options needed for the request(s), and then simply and quickly\n   * fire the fetch(es) when beforeUnload is triggered.\n   *\n   * We must use fetch instead of request because fetch has a keepalive option that\n   * allows the request it to outlive the page.\n   *\n   * Note: the timings values will be wrong, but setMetricTimingsAndFetch() will\n   * properly adjust them before submitting.\n   *\n   * @public\n   * @param {Object} arg\n   * @param {String} arg.name - event name\n   * @param {Object} arg.payload - event payload\n   * @param {Object} arg.options - other options\n   * @returns {Promise} promise that resolves to options to be used with fetch\n   */\n  public async buildClientEventFetchRequestOptions({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: RecursivePartial<ClientEvent['payload']>;\n    options?: SubmitClientEventOptions;\n  }): Promise<any> {\n    return this.callDiagnosticMetrics.buildClientEventFetchRequestOptions({\n      name,\n      payload,\n      options,\n    });\n  }\n\n  /**\n   * Submits a metric from pre-built request options via the fetch API. Updates\n   * the \"$timings\" and \"originTime\" values to Date.now() since the existing times\n   * were set when the options were built (not submitted).\n\n   * @param {any} options - the pre-built request options for submitting a metric\n   * @returns {Promise} promise that resolves to the response object\n   */\n  public setMetricTimingsAndFetch(options: any): Promise<any> {\n    // @ts-ignore\n    return this.webex.setTimingsAndFetch(setMetricTimings(options));\n  }\n\n  /**\n   * Returns true if the specified serviceErrorCode maps to an expected error.\n   * @param {number} serviceErrorCode the service error code\n   * @returns {boolean}\n   */\n  public isServiceErrorExpected(serviceErrorCode: number): boolean {\n    return this.callDiagnosticMetrics.isServiceErrorExpected(serviceErrorCode);\n  }\n\n  /**\n   * Sets the value of delaySubmitClientEvents. If set to true, client events will be delayed until submitDelayedClientEvents is called. If\n   * set to false, delayed client events will be submitted.\n   *\n   * @param {boolean} shouldDelay - A boolean value indicating whether to delay the submission of client events.\n   */\n  public setDelaySubmitClientEvents(shouldDelay: boolean) {\n    this.delaySubmitClientEvents = shouldDelay;\n\n    if (!shouldDelay) {\n      return this.callDiagnosticMetrics.submitDelayedClientEvents();\n    }\n\n    return Promise.resolve();\n  }\n}\n\nexport default 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package/dist/types/call-diagnostic/call-diagnostic-metrics.d.ts

@@ -29,6 +29,7 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
     private logger;
     private hasLoggedBrowserSerial;
     private device;
+    private delayedClientEvents;
     validator: (options: {
         type: 'mqe' | 'ce';
         event: Event;
@@ -405,13 +406,19 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
      * @param arg.event - event key
      * @param arg.payload - additional payload to be merged with default payload
      * @param arg.options - payload
+     * @param arg.delaySubmitEvent - a boolean value indicating whether to delay the submission of client events.
      * @throws
      */
-    submitClientEvent({ name, payload, options, }: {
+    submitClientEvent({ name, payload, options, delaySubmitEvent, }: {
         name: ClientEvent['name'];
         payload?: ClientEventPayload;
         options?: SubmitClientEventOptions;
+        delaySubmitEvent?: boolean;
     }): Promise<any>;
+    /**
+     * Submit Delayed Client Event CA events. Clears delayedClientEvents array after submission.
+     */
+    submitDelayedClientEvents(): Promise<any[]> | Promise<void>;
     /**
      * Prepare the event and send the request to metrics-a service.
      * @param event

package/dist/types/metrics.types.d.ts

@@ -7,7 +7,7 @@ export type EnvironmentType = NonNullable<RawEvent['origin']['environment']>;
 export type NewEnvironmentType = NonNullable<RawEvent['origin']['newEnvironment']>;
 export type ClientLaunchMethodType = NonNullable<RawEvent['origin']['clientInfo']>['clientLaunchMethod'];
 export type BrowserLaunchMethodType = NonNullable<RawEvent['origin']['clientInfo']>['browserLaunchMethod'];
-export type MetricEventProduct = 'webex' | 'wxcc_desktop';
+export type MetricEventProduct = 'webex' | 'wxcc_desktop' | 'wxcc_crm';
 export type MetricEventAgent = 'user' | 'browser' | 'system' | 'sdk' | 'redux' | 'service' | 'api';
 export type MetricEventVerb = 'abort' | 'accept' | 'activate' | 'apply' | 'answer' | 'authorize' | 'build' | 'cancel' | 'change' | 'click' | 'close' | 'complete' | 'connect' | 'create' | 'deactivate' | 'decrypt' | 'delete' | 'deliver' | 'destroy' | 'disable' | 'disconnect' | 'dismiss' | 'display' | 'download' | 'edit' | 'enable' | 'encrypt' | 'end' | 'expire' | 'fail' | 'fetch' | 'fire' | 'generate' | 'get' | 'hide' | 'hover' | 'ignore' | 'initialize' | 'initiate' | 'invalidate' | 'join' | 'list' | 'load' | 'login' | 'logout' | 'notify' | 'offer' | 'open' | 'press' | 'receive' | 'refer' | 'refresh' | 'register' | 'release' | 'reload' | 'reject' | 'request' | 'reset' | 'resize' | 'respond' | 'retry' | 'revoke' | 'save' | 'search' | 'select' | 'send' | 'set' | 'sign' | 'start' | 'submit' | 'switch' | 'sync' | 'toggle' | 'transfer' | 'unregister' | 'update' | 'upload' | 'use' | 'validate' | 'view' | 'visit' | 'wait' | 'warn' | 'exit';
 export type MetricEventJoinFlowVersion = 'Other' | 'NewFTE';
@@ -157,4 +157,9 @@ export interface IMetricsAttributes {
     meetingId?: string;
     callId?: string;
 }
+export interface DelayedClientEvent {
+    name: ClientEvent['name'];
+    payload?: RecursivePartial<ClientEvent['payload']>;
+    options?: SubmitClientEventOptions;
+}
 export {};

package/dist/types/new-metrics.d.ts

@@ -18,6 +18,10 @@ declare class Metrics extends WebexPlugin {
     operationalMetrics: OperationalMetrics;
     businessMetrics: BusinessMetrics;
     isReady: boolean;
+    /**
+     * Whether or not to delay the submission of client events.
+     */
+    delaySubmitClientEvents: boolean;
     /**
      * Constructor
      * @param args
@@ -170,5 +174,12 @@ declare class Metrics extends WebexPlugin {
      * @returns {boolean}
      */
     isServiceErrorExpected(serviceErrorCode: number): boolean;
+    /**
+     * Sets the value of delaySubmitClientEvents. If set to true, client events will be delayed until submitDelayedClientEvents is called. If
+     * set to false, delayed client events will be submitted.
+     *
+     * @param {boolean} shouldDelay - A boolean value indicating whether to delay the submission of client events.
+     */
+    setDelaySubmitClientEvents(shouldDelay: boolean): Promise<any[]> | Promise<void>;
 }
 export default Metrics;

package/package.json

@@ -26,22 +26,22 @@
     "@webex/eslint-config-legacy": "0.0.0",
     "@webex/jest-config-legacy": "0.0.0",
     "@webex/legacy-tools": "0.0.0",
-    "@webex/test-helper-chai": "3.7.0-next.14",
-    "@webex/test-helper-mocha": "3.7.0-next.14",
-    "@webex/test-helper-mock-webex": "3.7.0-next.14",
-    "@webex/test-helper-test-users": "3.7.0-next.14",
+    "@webex/test-helper-chai": "3.7.0-next.16",
+    "@webex/test-helper-mocha": "3.7.0-next.16",
+    "@webex/test-helper-mock-webex": "3.7.0-next.16",
+    "@webex/test-helper-test-users": "3.7.0-next.16",
     "eslint": "^8.24.0",
     "prettier": "^2.7.1",
     "sinon": "^9.2.4"
   },
   "dependencies": {
-    "@webex/common": "3.7.0-next.14",
-    "@webex/common-timers": "3.7.0-next.14",
+    "@webex/common": "3.7.0-next.16",
+    "@webex/common-timers": "3.7.0-next.16",
     "@webex/event-dictionary-ts": "^1.0.1643",
-    "@webex/internal-plugin-metrics": "3.7.0-next.14",
-    "@webex/test-helper-chai": "3.7.0-next.14",
-    "@webex/test-helper-mock-webex": "3.7.0-next.14",
-    "@webex/webex-core": "3.7.0-next.14",
+    "@webex/internal-plugin-metrics": "3.7.0-next.16",
+    "@webex/test-helper-chai": "3.7.0-next.16",
+    "@webex/test-helper-mock-webex": "3.7.0-next.16",
+    "@webex/webex-core": "3.7.0-next.16",
     "ip-anonymize": "^0.1.0",
     "lodash": "^4.17.21",
     "uuid": "^3.3.2"
@@ -54,5 +54,5 @@
     "test:style": "eslint ./src/**/*.*",
     "test:unit": "webex-legacy-tools test --unit --runner mocha"
   },
-  "version": "3.7.0-next.14"
+  "version": "3.7.0-next.16"
 }

package/src/call-diagnostic/call-diagnostic-metrics.ts

@@ -40,6 +40,7 @@ import {
   ClientEventPayloadError,
   ClientSubServiceType,
   BrowserLaunchMethodType,
+  DelayedClientEvent,
 } from '../metrics.types';
 import CallDiagnosticEventsBatcher from './call-diagnostic-metrics-batcher';
 import PreLoginMetricsBatcher from '../prelogin-metrics-batcher';
@@ -95,6 +96,7 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
   private logger: any; // to avoid adding @ts-ignore everywhere
   private hasLoggedBrowserSerial: boolean;
   private device: any;
+  private delayedClientEvents: DelayedClientEvent[] = [];
 
   // the default validator before piping an event to the batcher
   // this function can be overridden by the user
@@ -730,6 +732,8 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
         meetingId,
       }),
       webexSubServiceType: this.getSubServiceType(meeting),
+      // @ts-ignore
+      webClientPreload: this.webex.meetings?.config?.metrics?.webClientPreload,
     };
 
     const joinFlowVersion = options.joinFlowVersion ?? meeting.callStateForMetrics?.joinFlowVersion;
@@ -782,6 +786,8 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
         webClientDomain: window.location.hostname,
       },
       loginType: this.getCurLoginType(),
+      // @ts-ignore
+      webClientPreload: this.webex.meetings?.config?.metrics?.webClientPreload,
     };
 
     if (options.joinFlowVersion) {
@@ -856,17 +862,36 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
    * @param arg.event - event key
    * @param arg.payload - additional payload to be merged with default payload
    * @param arg.options - payload
+   * @param arg.delaySubmitEvent - a boolean value indicating whether to delay the submission of client events.
    * @throws
    */
   public submitClientEvent({
     name,
     payload,
     options,
+    delaySubmitEvent,
   }: {
     name: ClientEvent['name'];
     payload?: ClientEventPayload;
     options?: SubmitClientEventOptions;
+    delaySubmitEvent?: boolean;
   }) {
+    if (delaySubmitEvent) {
+      // Preserve the time when the event was triggered if delaying the submission to Call Diagnostics
+      const delayedOptions = {
+        ...options,
+        triggeredTime: new Date().toISOString(),
+      };
+
+      this.delayedClientEvents.push({
+        name,
+        payload,
+        options: delayedOptions,
+      });
+
+      return Promise.resolve();
+    }
+
     this.logger.log(
       CALL_DIAGNOSTIC_LOG_IDENTIFIER,
       'CallDiagnosticMetrics: @submitClientEvent. Submit Client Event CA event.',
@@ -883,6 +908,28 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
     return this.submitToCallDiagnostics(diagnosticEvent);
   }
 
+  /**
+   * Submit Delayed Client Event CA events. Clears delayedClientEvents array after submission.
+   */
+  public submitDelayedClientEvents() {
+    this.logger.log(
+      CALL_DIAGNOSTIC_LOG_IDENTIFIER,
+      'CallDiagnosticMetrics: @submitDelayedClientEvents. Submitting delayed client events.'
+    );
+
+    if (this.delayedClientEvents.length === 0) {
+      return Promise.resolve();
+    }
+
+    const promises = this.delayedClientEvents.map((delayedSubmitClientEventParams) => {
+      return this.submitClientEvent(delayedSubmitClientEventParams);
+    });
+
+    this.delayedClientEvents = [];
+
+    return Promise.all(promises);
+  }
+
   /**
    * Prepare the event and send the request to metrics-a service.
    * @param event

package/src/metrics.types.ts

@@ -20,7 +20,7 @@ export type BrowserLaunchMethodType = NonNullable<
   RawEvent['origin']['clientInfo']
 >['browserLaunchMethod'];
 
-export type MetricEventProduct = 'webex' | 'wxcc_desktop';
+export type MetricEventProduct = 'webex' | 'wxcc_desktop' | 'wxcc_crm';
 
 export type MetricEventAgent = 'user' | 'browser' | 'system' | 'sdk' | 'redux' | 'service' | 'api';
 
@@ -320,3 +320,9 @@ export interface IMetricsAttributes {
   meetingId?: string;
   callId?: string;
 }
+
+export interface DelayedClientEvent {
+  name: ClientEvent['name'];
+  payload?: RecursivePartial<ClientEvent['payload']>;
+  options?: SubmitClientEventOptions;
+}

package/src/new-metrics.ts

@@ -45,6 +45,11 @@ class Metrics extends WebexPlugin {
   businessMetrics: BusinessMetrics;
   isReady = false;
 
+  /**
+   * Whether or not to delay the submission of client events.
+   */
+  delaySubmitClientEvents = false;
+
   /**
    * Constructor
    * @param args
@@ -290,7 +295,12 @@ class Metrics extends WebexPlugin {
       options: {meetingId: options?.meetingId},
     });
 
-    return this.callDiagnosticMetrics.submitClientEvent({name, payload, options});
+    return this.callDiagnosticMetrics.submitClientEvent({
+      name,
+      payload,
+      options,
+      delaySubmitEvent: this.delaySubmitClientEvents,
+    });
   }
 
   /**
@@ -389,6 +399,22 @@ class Metrics extends WebexPlugin {
   public isServiceErrorExpected(serviceErrorCode: number): boolean {
     return this.callDiagnosticMetrics.isServiceErrorExpected(serviceErrorCode);
   }
+
+  /**
+   * Sets the value of delaySubmitClientEvents. If set to true, client events will be delayed until submitDelayedClientEvents is called. If
+   * set to false, delayed client events will be submitted.
+   *
+   * @param {boolean} shouldDelay - A boolean value indicating whether to delay the submission of client events.
+   */
+  public setDelaySubmitClientEvents(shouldDelay: boolean) {
+    this.delaySubmitClientEvents = shouldDelay;
+
+    if (!shouldDelay) {
+      return this.callDiagnosticMetrics.submitDelayedClientEvents();
+    }
+
+    return Promise.resolve();
+  }
 }
 
 export default Metrics;