@webex/internal-plugin-metrics 3.12.0-next.4 → 3.12.0-next.6

package/dist/call-diagnostic/call-diagnostic-metrics-latencies.js

@@ -335,6 +335,27 @@ var CallDiagnosticLatencies = exports.default = /*#__PURE__*/function (_WebexPlu
       return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.lobby.exited');
     }
 
+    /**
+     * Stay lobby time capped by a certain timestamp.
+     * This is to handle the case where the target end timestamp could happen before the lobby is exited,
+     * for example media-engine.ready or client.ice.end
+     * @param endTimestampKey name of the target end event
+     * @returns - latency
+     */
+  }, {
+    key: "getStayLobbyTimeCappedBy",
+    value: function getStayLobbyTimeCappedBy(endTimestampKey) {
+      var lobbyStartTimestamp = this.latencyTimestamps.get('client.locus.join.response'); // must exist
+      var lobbyEndTimestamp = this.latencyTimestamps.get('client.lobby.exited'); // might not exist
+      var maximumEndTimestamp = this.latencyTimestamps.get(endTimestampKey); // must exist
+
+      if (typeof lobbyStartTimestamp !== 'number' || typeof maximumEndTimestamp !== 'number') {
+        return undefined;
+      }
+      var endTimestamp = typeof lobbyEndTimestamp === 'number' ? Math.min(lobbyEndTimestamp, maximumEndTimestamp) : maximumEndTimestamp;
+      return (0, _lodash.clamp)(endTimestamp - lobbyStartTimestamp, 0, this.MAX_INTEGER);
+    }
+
     /**
      * Page JMT
      * @returns - latency
@@ -443,9 +464,9 @@ var CallDiagnosticLatencies = exports.default = /*#__PURE__*/function (_WebexPlu
     key: "getTotalJMT",
     value: function getTotalJMT() {
       var clickToInterstitial = this.getClickToInterstitial();
-      var interstitialToJoinOk = this.getInterstitialToJoinOK();
-      if (typeof clickToInterstitial === 'number' && typeof interstitialToJoinOk === 'number') {
-        return (0, _lodash.clamp)(clickToInterstitial + interstitialToJoinOk, 0, this.MAX_INTEGER);
+      var interstitialClickJoinToJoinLocusResponse = this.getDiffBetweenTimestamps('internal.client.interstitial-window.click.joinbutton', 'client.locus.join.response');
+      if (typeof clickToInterstitial === 'number' && typeof interstitialClickJoinToJoinLocusResponse === 'number') {
+        return (0, _lodash.clamp)(clickToInterstitial + interstitialClickJoinToJoinLocusResponse, 0, this.MAX_INTEGER);
       }
       return undefined;
     }
@@ -458,9 +479,9 @@ var CallDiagnosticLatencies = exports.default = /*#__PURE__*/function (_WebexPlu
     key: "getTotalJMTWithUserDelay",
     value: function getTotalJMTWithUserDelay() {
       var clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();
-      var interstitialToJoinOk = this.getInterstitialToJoinOK();
-      if (typeof clickToInterstitialWithUserDelay === 'number' && typeof interstitialToJoinOk === 'number') {
-        return (0, _lodash.clamp)(clickToInterstitialWithUserDelay + interstitialToJoinOk, 0, this.MAX_INTEGER);
+      var interstitialShowedToJoinLocusResponse = this.getDiffBetweenTimestamps('internal.client.meeting.interstitial-window.showed', 'client.locus.join.response');
+      if (typeof clickToInterstitialWithUserDelay === 'number' && typeof interstitialShowedToJoinLocusResponse === 'number') {
+        return (0, _lodash.clamp)(clickToInterstitialWithUserDelay + interstitialShowedToJoinLocusResponse, 0, this.MAX_INTEGER);
       }
       return undefined;
     }
@@ -488,17 +509,10 @@ var CallDiagnosticLatencies = exports.default = /*#__PURE__*/function (_WebexPlu
     key: "getTotalMediaJMT",
     value: function getTotalMediaJMT() {
       var clickToInterstitial = this.getClickToInterstitial();
-      var interstitialToJoinOk = this.getInterstitialToJoinOK();
-      var joinConfJMT = this.getJoinConfJMT();
-      var lobbyTimeLatency = this.getStayLobbyTime();
-      var lobbyTime = typeof lobbyTimeLatency === 'number' ? lobbyTimeLatency : 0;
-      if (clickToInterstitial && interstitialToJoinOk && joinConfJMT) {
-        var _this$getMeeting;
-        var totalMediaJMT = (0, _lodash.clamp)(clickToInterstitial + interstitialToJoinOk + joinConfJMT, 0, Infinity);
-        if ((_this$getMeeting = this.getMeeting()) !== null && _this$getMeeting !== void 0 && _this$getMeeting.allowMediaInLobby) {
-          return (0, _lodash.clamp)(totalMediaJMT, 0, this.MAX_INTEGER);
-        }
-        return (0, _lodash.clamp)(totalMediaJMT - lobbyTime, 0, this.MAX_INTEGER);
+      var interstitialClickJoinToMediaEngineReady = this.getDiffBetweenTimestamps('internal.client.interstitial-window.click.joinbutton', 'client.media-engine.ready');
+      var stayLobbyTimeCappedByMediaEngineReady = this.getStayLobbyTimeCappedBy('client.media-engine.ready');
+      if (typeof clickToInterstitial === 'number' && typeof interstitialClickJoinToMediaEngineReady === 'number' && typeof stayLobbyTimeCappedByMediaEngineReady === 'number') {
+        return (0, _lodash.clamp)(clickToInterstitial + interstitialClickJoinToMediaEngineReady - stayLobbyTimeCappedByMediaEngineReady, 0, this.MAX_INTEGER);
       }
       return undefined;
     }
@@ -511,10 +525,9 @@ var CallDiagnosticLatencies = exports.default = /*#__PURE__*/function (_WebexPlu
     key: "getTotalMediaJMTWithUserDelay",
     value: function getTotalMediaJMTWithUserDelay() {
       var clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();
-      var interstitialToJoinOk = this.getInterstitialToJoinOK();
-      var joinConfJMT = this.getJoinConfJMT();
-      if (clickToInterstitialWithUserDelay && interstitialToJoinOk && joinConfJMT) {
-        return (0, _lodash.clamp)(clickToInterstitialWithUserDelay + interstitialToJoinOk + joinConfJMT, 0, this.MAX_INTEGER);
+      var interstitialShowedToMediaEngineReady = this.getDiffBetweenTimestamps('internal.client.meeting.interstitial-window.showed', 'client.media-engine.ready');
+      if (typeof clickToInterstitialWithUserDelay === 'number' && typeof interstitialShowedToMediaEngineReady === 'number') {
+        return (0, _lodash.clamp)(clickToInterstitialWithUserDelay + interstitialShowedToMediaEngineReady, 0, this.MAX_INTEGER);
       }
       return undefined;
     }

package/dist/call-diagnostic/call-diagnostic-metrics-latencies.js.map

@@ -1 +1 @@
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key\n   * @param value - value\n   * @param options - store options\n   * @throws\n   * @returns\n   */\n  public saveTimestamp({\n    key,\n    value = new Date().getTime(),\n    options = {},\n  }: {\n    key: MetricEventNames;\n    value?: number;\n    options?: {meetingId?: string};\n  }) {\n    // save the meetingId so we can use the meeting object in latency calculations if needed\n    const {meetingId} = options;\n    if (meetingId) {\n      this.setMeetingId(meetingId);\n    }\n    // for some events we're only interested in the first timestamp not last\n    // as these events can happen multiple times\n    if (\n      key === 'client.media.rx.start' ||\n      key === 'client.media.tx.start' ||\n      key === 'internal.client.meetinginfo.request' ||\n      key === 'internal.client.meetinginfo.response' ||\n      key === 'client.media-engine.remote-sdp-received'\n    ) {\n      this.saveFirstTimestampOnly(key, value);\n    } else {\n      this.latencyTimestamps.set(key, value);\n      // new offer/answer so reset the remote SDP timestamp\n      if (key === 'client.media-engine.local-sdp-generated') {\n        this.latencyTimestamps.delete('client.media-engine.remote-sdp-received');\n      }\n    }\n  }\n\n  /**\n   * Store precomputed latency value\n   * @param key - key\n   * @param value - value\n   * @param accumulate - when it is true, it overwrites existing value with sum of the current value and the new measurement otherwise just store the new measurement\n   * @throws\n   * @returns\n   */\n  public saveLatency(key: PreComputedLatencies, value: number, accumulate = false) {\n    const existingValue = accumulate ? this.precomputedLatencies.get(key) || 0 : 0;\n    this.precomputedLatencies.set(key, value + existingValue);\n  }\n\n  /**\n   * Measure latency for a request\n   * @param callback - callback for which you would like to measure latency\n   * @param key - key\n   * @param accumulate - when it is true, it overwrites existing value with sum of the current value and the new measurement otherwise just store the new measurement\n   * @returns\n   */\n  public measureLatency(\n    callback: () => Promise<unknown>,\n    key: PreComputedLatencies,\n    accumulate = false\n  ) {\n    const start = performance.now();\n\n    return callback().finally(() => {\n      this.saveLatency(key, performance.now() - start, accumulate);\n    });\n  }\n\n  /**\n   * Store only the first timestamp value for the given key\n   * @param key - key\n   * @param  value -value\n   * @throws\n   * @returns\n   */\n  saveFirstTimestampOnly(key: MetricEventNames, value: number = new Date().getTime()) {\n    if (this.latencyTimestamps.has(key)) {\n      return;\n    }\n    this.latencyTimestamps.set(key, value);\n  }\n\n  /**\n   * Helper to calculate end - start\n   * @param a start\n   * @param b end\n   * @returns latency\n   */\n  public getDiffBetweenTimestamps(\n    a: MetricEventNames,\n    b: MetricEventNames,\n    clampValues?: {minimum?: number; maximum?: number}\n  ) {\n    const start = this.latencyTimestamps.get(a);\n    const end = this.latencyTimestamps.get(b);\n\n    if (typeof start !== 'number' || typeof end !== 'number') {\n      return undefined;\n    }\n\n    const diff = end - start;\n\n    const {minimum = 0, maximum = this.MAX_INTEGER} = clampValues || {};\n\n    return clamp(diff, minimum, maximum);\n  }\n\n  /**\n   * Meeting Info Request\n   * @note Meeting Info request happen not just in the join phase. CA requires\n   * metrics around meeting info request that are only part of join phase.\n   * This internal.* event is used to track the real timestamps\n   * (when the actual request/response happen). This is because the actual CA event is\n   * sent inside the join method on the meeting object based on some logic, but that's not exactly when\n   * those events are actually fired. The logic only confirms that they have happened, and we send them over.\n   * @returns - latency\n   */\n  public getMeetingInfoReqResp() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.meetinginfo.request',\n      'internal.client.meetinginfo.response',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Interstitial Time\n   * @returns - latency\n   */\n  public getShowInterstitialTime() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.meeting.interstitial-window.showed',\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n  }\n\n  /**\n   * getU2CTime\n   * @returns - latency\n   */\n  public getU2CTime() {\n    const u2cLatency = this.precomputedLatencies.get('internal.get.u2c.time');\n\n    return typeof u2cLatency === 'number' ? Math.floor(u2cLatency) : undefined;\n  }\n\n  /**\n   * Device Register Time\n   * @returns - latency\n   */\n  public getRegisterWDMDeviceJMT() {\n    return this.getDiffBetweenTimestamps(\n      'internal.register.device.request',\n      'internal.register.device.response'\n    );\n  }\n\n  /**\n   * Call Init Join Request\n   * @returns - latency\n   */\n  public getCallInitJoinReq() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.request',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Locus Join Request\n   * @returns - latency\n   */\n  public getJoinReqResp() {\n    return this.getDiffBetweenTimestamps(\n      'client.locus.join.request',\n      'client.locus.join.response',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Time taken to do turn discovery\n   * @returns - latency\n   */\n  public getTurnDiscoveryTime() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.add-media.turn-discovery.start',\n      'internal.client.add-media.turn-discovery.end'\n    );\n  }\n\n  /**\n   * Local SDP Generated Remote SDP REceived\n   * @returns - latency\n   */\n  public getLocalSDPGenRemoteSDPRecv() {\n    return this.getDiffBetweenTimestamps(\n      'client.media-engine.local-sdp-generated',\n      'client.media-engine.remote-sdp-received',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * ICE Setup Time\n   * @returns - latency\n   */\n  public getICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end', {maximum: 1200000});\n  }\n\n  /**\n   * Audio ICE time\n   * @returns - latency\n   */\n  public getAudioICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Video ICE Time\n   * @returns - latency\n   */\n  public getVideoICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Share ICE Time\n   * @returns - latency\n   */\n  public getShareICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Stay Lobby Time\n   * @returns - latency\n   */\n  public getStayLobbyTime() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.lobby.exited');\n  }\n\n  /**\n   * Page JMT\n   * @returns - latency\n   */\n  public getPageJMT() {\n    const latency = this.precomputedLatencies.get('internal.client.pageJMT');\n\n    return typeof latency === 'number' ? clamp(latency, 0, this.MAX_INTEGER) : undefined;\n  }\n\n  /**\n   * Download Time JMT\n   * @returns - latency\n   */\n  public getDownloadTimeJMT() {\n    const latency = this.precomputedLatencies.get('internal.download.time');\n\n    return typeof latency === 'number' ? clamp(latency, 0, this.MAX_INTEGER) : undefined;\n  }\n\n  /**\n   * Click To Interstitial\n   * @returns - latency\n   */\n  public getClickToInterstitial() {\n    // for normal join (where green join button exists before interstitial, i.e reminder, space list etc)\n    if (this.latencyTimestamps.get('internal.client.meeting.click.joinbutton')) {\n      return this.getDiffBetweenTimestamps(\n        'internal.client.meeting.click.joinbutton',\n        'internal.client.meeting.interstitial-window.showed'\n      );\n    }\n\n    const clickToInterstitialLatency = this.precomputedLatencies.get(\n      'internal.click.to.interstitial'\n    );\n\n    if (typeof clickToInterstitialLatency === 'number') {\n      return clamp(clickToInterstitialLatency, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Click To Interstitial With User Delay\n   * @returns - latency\n   */\n  public getClickToInterstitialWithUserDelay() {\n    // for normal join (where green join button exists before interstitial, i.e reminder, space list etc)\n    if (this.latencyTimestamps.get('internal.client.meeting.click.joinbutton')) {\n      return this.getDiffBetweenTimestamps(\n        'internal.client.meeting.click.joinbutton',\n        'internal.client.meeting.interstitial-window.showed'\n      );\n    }\n\n    const clickToInterstitialWithUserDelayLatency = this.precomputedLatencies.get(\n      'internal.click.to.interstitial.with.user.delay'\n    );\n\n    if (typeof clickToInterstitialWithUserDelayLatency === 'number') {\n      return clamp(clickToInterstitialWithUserDelayLatency, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Interstitial To Join Ok\n   * @returns - latency\n   */\n  public getInterstitialToJoinOK() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.response'\n    );\n  }\n\n  /**\n   * Call Init To MediaEngineReady\n   * @returns - latency\n   */\n  public getCallInitMediaEngineReady() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.media-engine.ready',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Interstitial To Media Ok\n   * @returns - latency\n   */\n  public getInterstitialToMediaOKJMT() {\n    const interstitialJoinClickTimestamp = this.latencyTimestamps.get(\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n\n    // get the first timestamp\n    const connectedMedia = this.latencyTimestamps.get('client.ice.end');\n\n    const lobbyTimeLatency = this.getStayLobbyTime();\n    const lobbyTime = typeof lobbyTimeLatency === 'number' ? lobbyTimeLatency : 0;\n\n    if (interstitialJoinClickTimestamp && connectedMedia) {\n      const interstitialToMediaOKJmt = connectedMedia - interstitialJoinClickTimestamp - lobbyTime;\n\n      return clamp(interstitialToMediaOKJmt, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total JMT\n   * @returns - latency\n   */\n  public getTotalJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n\n    if (typeof clickToInterstitial === 'number' && typeof interstitialToJoinOk === 'number') {\n      return clamp(clickToInterstitial + interstitialToJoinOk, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total JMT With User Delay\n   * @returns - latency\n   */\n  public getTotalJMTWithUserDelay() {\n    const clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n\n    if (\n      typeof clickToInterstitialWithUserDelay === 'number' &&\n      typeof interstitialToJoinOk === 'number'\n    ) {\n      return clamp(clickToInterstitialWithUserDelay + interstitialToJoinOk, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Join Conf JMT\n   * @returns - latency\n   */\n  public getJoinConfJMT() {\n    const joinReqResp = this.getJoinReqResp();\n    const ICESetupTime = this.getICESetupTime();\n\n    if (joinReqResp && ICESetupTime) {\n      return clamp(joinReqResp + ICESetupTime, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total Media JMT\n   * @returns - latency\n   */\n  public getTotalMediaJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n    const lobbyTimeLatency = this.getStayLobbyTime();\n    const lobbyTime = typeof lobbyTimeLatency === 'number' ? lobbyTimeLatency : 0;\n\n    if (clickToInterstitial && interstitialToJoinOk && joinConfJMT) {\n      const totalMediaJMT = clamp(\n        clickToInterstitial + interstitialToJoinOk + joinConfJMT,\n        0,\n        Infinity\n      );\n      if (this.getMeeting()?.allowMediaInLobby) {\n        return clamp(totalMediaJMT, 0, this.MAX_INTEGER);\n      }\n\n      return clamp(totalMediaJMT - lobbyTime, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total Media JMT With User Delay\n   * @returns - latency\n   */\n  public getTotalMediaJMTWithUserDelay() {\n    const clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n\n    if (clickToInterstitialWithUserDelay && interstitialToJoinOk && joinConfJMT) {\n      return clamp(\n        clickToInterstitialWithUserDelay + interstitialToJoinOk + joinConfJMT,\n        0,\n        this.MAX_INTEGER\n      );\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Client JMT\n   * @returns - latency\n   */\n  public getClientJMT() {\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n\n    if (typeof interstitialToJoinOk === 'number' && typeof joinConfJMT === 'number') {\n      return clamp(interstitialToJoinOk - joinConfJMT, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Audio setup delay receive\n   */\n  public getAudioJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Video setup delay receive\n   */\n  public getVideoJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Total latency for all get cluster request.\n   */\n  public getReachabilityClustersReqResp() {\n    const reachablityClusterReqResp = this.precomputedLatencies.get('internal.get.cluster.time');\n\n    return typeof reachablityClusterReqResp === 'number'\n      ? clamp(Math.floor(reachablityClusterReqResp), 0, this.MAX_INTEGER)\n      : undefined;\n  }\n\n  /**\n   * Audio setup delay transmit\n   */\n  public getAudioJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  }\n\n  /**\n   * Video setup delay transmit\n   */\n  public getVideoJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  }\n\n  /**\n   * Time from share initiation to share stop (ms).\n   */\n  public getShareDuration() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.share.initiated',\n      'internal.client.share.stopped'\n    );\n  }\n\n  /**\n   * Total latency for all exchange ci token.\n   */\n  public getExchangeCITokenJMT() {\n    const exchangeCITokenJMT = this.precomputedLatencies.get('internal.exchange.ci.token.time');\n\n    return typeof exchangeCITokenJMT === 'number'\n      ? clamp(Math.floor(exchangeCITokenJMT), 0, this.MAX_INTEGER)\n      : undefined;\n  }\n\n  /**\n   * Total latency for all refresh captcha requests.\n   */\n  public getRefreshCaptchaReqResp() {\n    const 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key\n   * @param value - value\n   * @param options - store options\n   * @throws\n   * @returns\n   */\n  public saveTimestamp({\n    key,\n    value = new Date().getTime(),\n    options = {},\n  }: {\n    key: MetricEventNames;\n    value?: number;\n    options?: {meetingId?: string};\n  }) {\n    // save the meetingId so we can use the meeting object in latency calculations if needed\n    const {meetingId} = options;\n    if (meetingId) {\n      this.setMeetingId(meetingId);\n    }\n    // for some events we're only interested in the first timestamp not last\n    // as these events can happen multiple times\n    if (\n      key === 'client.media.rx.start' ||\n      key === 'client.media.tx.start' ||\n      key === 'internal.client.meetinginfo.request' ||\n      key === 'internal.client.meetinginfo.response' ||\n      key === 'client.media-engine.remote-sdp-received'\n    ) {\n      this.saveFirstTimestampOnly(key, value);\n    } else {\n      this.latencyTimestamps.set(key, value);\n      // new offer/answer so reset the remote SDP timestamp\n      if (key === 'client.media-engine.local-sdp-generated') {\n        this.latencyTimestamps.delete('client.media-engine.remote-sdp-received');\n      }\n    }\n  }\n\n  /**\n   * Store precomputed latency value\n   * @param key - key\n   * @param value - value\n   * @param accumulate - when it is true, it overwrites existing value with sum of the current value and the new measurement otherwise just store the new measurement\n   * @throws\n   * @returns\n   */\n  public saveLatency(key: PreComputedLatencies, value: number, accumulate = false) {\n    const existingValue = accumulate ? this.precomputedLatencies.get(key) || 0 : 0;\n    this.precomputedLatencies.set(key, value + existingValue);\n  }\n\n  /**\n   * Measure latency for a request\n   * @param callback - callback for which you would like to measure latency\n   * @param key - key\n   * @param accumulate - when it is true, it overwrites existing value with sum of the current value and the new measurement otherwise just store the new measurement\n   * @returns\n   */\n  public measureLatency(\n    callback: () => Promise<unknown>,\n    key: PreComputedLatencies,\n    accumulate = false\n  ) {\n    const start = performance.now();\n\n    return callback().finally(() => {\n      this.saveLatency(key, performance.now() - start, accumulate);\n    });\n  }\n\n  /**\n   * Store only the first timestamp value for the given key\n   * @param key - key\n   * @param  value -value\n   * @throws\n   * @returns\n   */\n  saveFirstTimestampOnly(key: MetricEventNames, value: number = new Date().getTime()) {\n    if (this.latencyTimestamps.has(key)) {\n      return;\n    }\n    this.latencyTimestamps.set(key, value);\n  }\n\n  /**\n   * Helper to calculate end - start\n   * @param a start\n   * @param b end\n   * @returns latency\n   */\n  public getDiffBetweenTimestamps(\n    a: MetricEventNames,\n    b: MetricEventNames,\n    clampValues?: {minimum?: number; maximum?: number}\n  ) {\n    const start = this.latencyTimestamps.get(a);\n    const end = this.latencyTimestamps.get(b);\n\n    if (typeof start !== 'number' || typeof end !== 'number') {\n      return undefined;\n    }\n\n    const diff = end - start;\n\n    const {minimum = 0, maximum = this.MAX_INTEGER} = clampValues || {};\n\n    return clamp(diff, minimum, maximum);\n  }\n\n  /**\n   * Meeting Info Request\n   * @note Meeting Info request happen not just in the join phase. CA requires\n   * metrics around meeting info request that are only part of join phase.\n   * This internal.* event is used to track the real timestamps\n   * (when the actual request/response happen). This is because the actual CA event is\n   * sent inside the join method on the meeting object based on some logic, but that's not exactly when\n   * those events are actually fired. The logic only confirms that they have happened, and we send them over.\n   * @returns - latency\n   */\n  public getMeetingInfoReqResp() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.meetinginfo.request',\n      'internal.client.meetinginfo.response',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Interstitial Time\n   * @returns - latency\n   */\n  public getShowInterstitialTime() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.meeting.interstitial-window.showed',\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n  }\n\n  /**\n   * getU2CTime\n   * @returns - latency\n   */\n  public getU2CTime() {\n    const u2cLatency = this.precomputedLatencies.get('internal.get.u2c.time');\n\n    return typeof u2cLatency === 'number' ? Math.floor(u2cLatency) : undefined;\n  }\n\n  /**\n   * Device Register Time\n   * @returns - latency\n   */\n  public getRegisterWDMDeviceJMT() {\n    return this.getDiffBetweenTimestamps(\n      'internal.register.device.request',\n      'internal.register.device.response'\n    );\n  }\n\n  /**\n   * Call Init Join Request\n   * @returns - latency\n   */\n  public getCallInitJoinReq() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.request',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Locus Join Request\n   * @returns - latency\n   */\n  public getJoinReqResp() {\n    return this.getDiffBetweenTimestamps(\n      'client.locus.join.request',\n      'client.locus.join.response',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Time taken to do turn discovery\n   * @returns - latency\n   */\n  public getTurnDiscoveryTime() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.add-media.turn-discovery.start',\n      'internal.client.add-media.turn-discovery.end'\n    );\n  }\n\n  /**\n   * Local SDP Generated Remote SDP REceived\n   * @returns - latency\n   */\n  public getLocalSDPGenRemoteSDPRecv() {\n    return this.getDiffBetweenTimestamps(\n      'client.media-engine.local-sdp-generated',\n      'client.media-engine.remote-sdp-received',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * ICE Setup Time\n   * @returns - latency\n   */\n  public getICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end', {maximum: 1200000});\n  }\n\n  /**\n   * Audio ICE time\n   * @returns - latency\n   */\n  public getAudioICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Video ICE Time\n   * @returns - latency\n   */\n  public getVideoICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Share ICE Time\n   * @returns - latency\n   */\n  public getShareICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Stay Lobby Time\n   * @returns - latency\n   */\n  public getStayLobbyTime() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.lobby.exited');\n  }\n\n  /**\n   * Stay lobby time capped by a certain timestamp.\n   * This is to handle the case where the target end timestamp could happen before the lobby is exited,\n   * for example media-engine.ready or client.ice.end\n   * @param endTimestampKey name of the target end event\n   * @returns - latency\n   */\n  public getStayLobbyTimeCappedBy(endTimestampKey: MetricEventNames) {\n    const lobbyStartTimestamp = this.latencyTimestamps.get('client.locus.join.response'); // must exist\n    const lobbyEndTimestamp = this.latencyTimestamps.get('client.lobby.exited'); // might not exist\n    const maximumEndTimestamp = this.latencyTimestamps.get(endTimestampKey); // must exist\n\n    if (typeof lobbyStartTimestamp !== 'number' || typeof maximumEndTimestamp !== 'number') {\n      return undefined;\n    }\n\n    const endTimestamp =\n      typeof lobbyEndTimestamp === 'number'\n        ? Math.min(lobbyEndTimestamp, maximumEndTimestamp)\n        : maximumEndTimestamp;\n\n    return clamp(endTimestamp - lobbyStartTimestamp, 0, this.MAX_INTEGER);\n  }\n\n  /**\n   * Page JMT\n   * @returns - latency\n   */\n  public getPageJMT() {\n    const latency = this.precomputedLatencies.get('internal.client.pageJMT');\n\n    return typeof latency === 'number' ? clamp(latency, 0, this.MAX_INTEGER) : undefined;\n  }\n\n  /**\n   * Download Time JMT\n   * @returns - latency\n   */\n  public getDownloadTimeJMT() {\n    const latency = this.precomputedLatencies.get('internal.download.time');\n\n    return typeof latency === 'number' ? clamp(latency, 0, this.MAX_INTEGER) : undefined;\n  }\n\n  /**\n   * Click To Interstitial\n   * @returns - latency\n   */\n  public getClickToInterstitial() {\n    // for normal join (where green join button exists before interstitial, i.e reminder, space list etc)\n    if (this.latencyTimestamps.get('internal.client.meeting.click.joinbutton')) {\n      return this.getDiffBetweenTimestamps(\n        'internal.client.meeting.click.joinbutton',\n        'internal.client.meeting.interstitial-window.showed'\n      );\n    }\n\n    const clickToInterstitialLatency = this.precomputedLatencies.get(\n      'internal.click.to.interstitial'\n    );\n\n    if (typeof clickToInterstitialLatency === 'number') {\n      return clamp(clickToInterstitialLatency, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Click To Interstitial With User Delay\n   * @returns - latency\n   */\n  public getClickToInterstitialWithUserDelay() {\n    // for normal join (where green join button exists before interstitial, i.e reminder, space list etc)\n    if (this.latencyTimestamps.get('internal.client.meeting.click.joinbutton')) {\n      return this.getDiffBetweenTimestamps(\n        'internal.client.meeting.click.joinbutton',\n        'internal.client.meeting.interstitial-window.showed'\n      );\n    }\n\n    const clickToInterstitialWithUserDelayLatency = this.precomputedLatencies.get(\n      'internal.click.to.interstitial.with.user.delay'\n    );\n\n    if (typeof clickToInterstitialWithUserDelayLatency === 'number') {\n      return clamp(clickToInterstitialWithUserDelayLatency, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Interstitial To Join Ok\n   * @returns - latency\n   */\n  public getInterstitialToJoinOK() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.response'\n    );\n  }\n\n  /**\n   * Call Init To MediaEngineReady\n   * @returns - latency\n   */\n  public getCallInitMediaEngineReady() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.media-engine.ready',\n      {maximum: 1200000}\n    );\n  }\n\n  /**\n   * Interstitial To Media Ok\n   * @returns - latency\n   */\n  public getInterstitialToMediaOKJMT() {\n    const interstitialJoinClickTimestamp = this.latencyTimestamps.get(\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n\n    // get the first timestamp\n    const connectedMedia = this.latencyTimestamps.get('client.ice.end');\n\n    const lobbyTimeLatency = this.getStayLobbyTime();\n    const lobbyTime = typeof lobbyTimeLatency === 'number' ? lobbyTimeLatency : 0;\n\n    if (interstitialJoinClickTimestamp && connectedMedia) {\n      const interstitialToMediaOKJmt = connectedMedia - interstitialJoinClickTimestamp - lobbyTime;\n\n      return clamp(interstitialToMediaOKJmt, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total JMT\n   * @returns - latency\n   */\n  public getTotalJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialClickJoinToJoinLocusResponse = this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.response'\n    );\n\n    if (\n      typeof clickToInterstitial === 'number' &&\n      typeof interstitialClickJoinToJoinLocusResponse === 'number'\n    ) {\n      return clamp(\n        clickToInterstitial + interstitialClickJoinToJoinLocusResponse,\n        0,\n        this.MAX_INTEGER\n      );\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total JMT With User Delay\n   * @returns - latency\n   */\n  public getTotalJMTWithUserDelay() {\n    const clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();\n    const interstitialShowedToJoinLocusResponse = this.getDiffBetweenTimestamps(\n      'internal.client.meeting.interstitial-window.showed',\n      'client.locus.join.response'\n    );\n\n    if (\n      typeof clickToInterstitialWithUserDelay === 'number' &&\n      typeof interstitialShowedToJoinLocusResponse === 'number'\n    ) {\n      return clamp(\n        clickToInterstitialWithUserDelay + interstitialShowedToJoinLocusResponse,\n        0,\n        this.MAX_INTEGER\n      );\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Join Conf JMT\n   * @returns - latency\n   */\n  public getJoinConfJMT() {\n    const joinReqResp = this.getJoinReqResp();\n    const ICESetupTime = this.getICESetupTime();\n\n    if (joinReqResp && ICESetupTime) {\n      return clamp(joinReqResp + ICESetupTime, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total Media JMT\n   * @returns - latency\n   */\n  public getTotalMediaJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialClickJoinToMediaEngineReady = this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.media-engine.ready'\n    );\n    const stayLobbyTimeCappedByMediaEngineReady = this.getStayLobbyTimeCappedBy(\n      'client.media-engine.ready'\n    );\n\n    if (\n      typeof clickToInterstitial === 'number' &&\n      typeof interstitialClickJoinToMediaEngineReady === 'number' &&\n      typeof stayLobbyTimeCappedByMediaEngineReady === 'number'\n    ) {\n      return clamp(\n        clickToInterstitial +\n          interstitialClickJoinToMediaEngineReady -\n          stayLobbyTimeCappedByMediaEngineReady,\n        0,\n        this.MAX_INTEGER\n      );\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total Media JMT With User Delay\n   * @returns - latency\n   */\n  public getTotalMediaJMTWithUserDelay() {\n    const clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();\n    const interstitialShowedToMediaEngineReady = this.getDiffBetweenTimestamps(\n      'internal.client.meeting.interstitial-window.showed',\n      'client.media-engine.ready'\n    );\n\n    if (\n      typeof clickToInterstitialWithUserDelay === 'number' &&\n      typeof interstitialShowedToMediaEngineReady === 'number'\n    ) {\n      return clamp(\n        clickToInterstitialWithUserDelay + interstitialShowedToMediaEngineReady,\n        0,\n        this.MAX_INTEGER\n      );\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Client JMT\n   * @returns - latency\n   */\n  public getClientJMT() {\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n\n    if (typeof interstitialToJoinOk === 'number' && typeof joinConfJMT === 'number') {\n      return clamp(interstitialToJoinOk - joinConfJMT, 0, this.MAX_INTEGER);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Audio setup delay receive\n   */\n  public getAudioJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Video setup delay receive\n   */\n  public getVideoJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Total latency for all get cluster request.\n   */\n  public getReachabilityClustersReqResp() {\n    const reachablityClusterReqResp = this.precomputedLatencies.get('internal.get.cluster.time');\n\n    return typeof reachablityClusterReqResp === 'number'\n      ? clamp(Math.floor(reachablityClusterReqResp), 0, this.MAX_INTEGER)\n      : undefined;\n  }\n\n  /**\n   * Audio setup delay transmit\n   */\n  public getAudioJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  }\n\n  /**\n   * Video setup delay transmit\n   */\n  public getVideoJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  }\n\n  /**\n   * Time from share initiation to share stop (ms).\n   */\n  public getShareDuration() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.share.initiated',\n      'internal.client.share.stopped'\n    );\n  }\n\n  /**\n   * Total latency for all exchange ci token.\n   */\n  public getExchangeCITokenJMT() {\n    const exchangeCITokenJMT = this.precomputedLatencies.get('internal.exchange.ci.token.time');\n\n    return typeof exchangeCITokenJMT === 'number'\n      ? clamp(Math.floor(exchangeCITokenJMT), 0, this.MAX_INTEGER)\n      : undefined;\n  }\n\n  /**\n   * Total latency for all refresh captcha requests.\n   */\n  public getRefreshCaptchaReqResp() {\n    const refreshCaptchaReqResp = this.precomputedLatencies.get('internal.refresh.captcha.time');\n\n    return typeof refreshCaptchaReqResp === 'number'\n      ? clamp(Math.floor(refreshCaptchaReqResp), 0, this.MAX_INTEGER)\n      : undefined;\n  }\n\n  /**\n   * Get the latency for downloading intelligence models.\n   * @returns - latency\n   */\n  public getDownloadIntelligenceModelsReqResp() {\n    const downloadIntelligenceModelsReqResp = this.precomputedLatencies.get(\n      'internal.api.fetch.intelligence.models'\n    );\n\n    return typeof downloadIntelligenceModelsReqResp === 'number'\n      ? clamp(Math.floor(downloadIntelligenceModelsReqResp), 0, this.MAX_INTEGER)\n      : undefined;\n  }\n\n  /**\n   * Get the total latency for all other app API requests.\n   * Excludes meeting info, because it's measured separately.\n   * @returns - latency\n   */\n  public getOtherAppApiReqResp() {\n    const otherAppApiJMT = this.precomputedLatencies.get('internal.other.app.api.time');\n\n    return otherAppApiJMT > 0 ? clamp(Math.floor(otherAppApiJMT), 0, this.MAX_INTEGER) : undefined;\n  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package/dist/metrics.js

@@ -147,7 +147,7 @@ var Metrics = _webexCore.WebexPlugin.extend({
       }
     });
   },
-  version: "3.12.0-next.4"
+  version: "3.12.0-next.6"
 });
 var _default = exports.default = Metrics;
 //# sourceMappingURL=metrics.js.map

package/dist/types/call-diagnostic/call-diagnostic-metrics-latencies.d.ts

@@ -149,6 +149,14 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
      * @returns - latency
      */
     getStayLobbyTime(): number;
+    /**
+     * Stay lobby time capped by a certain timestamp.
+     * This is to handle the case where the target end timestamp could happen before the lobby is exited,
+     * for example media-engine.ready or client.ice.end
+     * @param endTimestampKey name of the target end event
+     * @returns - latency
+     */
+    getStayLobbyTimeCappedBy(endTimestampKey: MetricEventNames): number;
     /**
      * Page JMT
      * @returns - latency

package/package.json

@@ -40,7 +40,7 @@
     "@webex/common-timers": "3.11.0-next.1",
     "@webex/test-helper-chai": "3.11.0-next.1",
     "@webex/test-helper-mock-webex": "3.11.0-next.1",
-    "@webex/webex-core": "3.12.0-next.4",
+    "@webex/webex-core": "3.12.0-next.6",
     "ip-anonymize": "^0.1.0",
     "lodash": "^4.17.21",
     "uuid": "^3.3.2"
@@ -53,5 +53,5 @@
     "test:style": "eslint ./src/**/*.*",
     "test:unit": "webex-legacy-tools test --unit --runner mocha"
   },
-  "version": "3.12.0-next.4"
+  "version": "3.12.0-next.6"
 }

package/src/call-diagnostic/call-diagnostic-metrics-latencies.ts

@@ -306,6 +306,30 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
     return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.lobby.exited');
   }
 
+  /**
+   * Stay lobby time capped by a certain timestamp.
+   * This is to handle the case where the target end timestamp could happen before the lobby is exited,
+   * for example media-engine.ready or client.ice.end
+   * @param endTimestampKey name of the target end event
+   * @returns - latency
+   */
+  public getStayLobbyTimeCappedBy(endTimestampKey: MetricEventNames) {
+    const lobbyStartTimestamp = this.latencyTimestamps.get('client.locus.join.response'); // must exist
+    const lobbyEndTimestamp = this.latencyTimestamps.get('client.lobby.exited'); // might not exist
+    const maximumEndTimestamp = this.latencyTimestamps.get(endTimestampKey); // must exist
+
+    if (typeof lobbyStartTimestamp !== 'number' || typeof maximumEndTimestamp !== 'number') {
+      return undefined;
+    }
+
+    const endTimestamp =
+      typeof lobbyEndTimestamp === 'number'
+        ? Math.min(lobbyEndTimestamp, maximumEndTimestamp)
+        : maximumEndTimestamp;
+
+    return clamp(endTimestamp - lobbyStartTimestamp, 0, this.MAX_INTEGER);
+  }
+
   /**
    * Page JMT
    * @returns - latency
@@ -427,10 +451,20 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
    */
   public getTotalJMT() {
     const clickToInterstitial = this.getClickToInterstitial();
-    const interstitialToJoinOk = this.getInterstitialToJoinOK();
+    const interstitialClickJoinToJoinLocusResponse = this.getDiffBetweenTimestamps(
+      'internal.client.interstitial-window.click.joinbutton',
+      'client.locus.join.response'
+    );
 
-    if (typeof clickToInterstitial === 'number' && typeof interstitialToJoinOk === 'number') {
-      return clamp(clickToInterstitial + interstitialToJoinOk, 0, this.MAX_INTEGER);
+    if (
+      typeof clickToInterstitial === 'number' &&
+      typeof interstitialClickJoinToJoinLocusResponse === 'number'
+    ) {
+      return clamp(
+        clickToInterstitial + interstitialClickJoinToJoinLocusResponse,
+        0,
+        this.MAX_INTEGER
+      );
     }
 
     return undefined;
@@ -442,13 +476,20 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
    */
   public getTotalJMTWithUserDelay() {
     const clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();
-    const interstitialToJoinOk = this.getInterstitialToJoinOK();
+    const interstitialShowedToJoinLocusResponse = this.getDiffBetweenTimestamps(
+      'internal.client.meeting.interstitial-window.showed',
+      'client.locus.join.response'
+    );
 
     if (
       typeof clickToInterstitialWithUserDelay === 'number' &&
-      typeof interstitialToJoinOk === 'number'
+      typeof interstitialShowedToJoinLocusResponse === 'number'
     ) {
-      return clamp(clickToInterstitialWithUserDelay + interstitialToJoinOk, 0, this.MAX_INTEGER);
+      return clamp(
+        clickToInterstitialWithUserDelay + interstitialShowedToJoinLocusResponse,
+        0,
+        this.MAX_INTEGER
+      );
     }
 
     return undefined;
@@ -475,22 +516,26 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
    */
   public getTotalMediaJMT() {
     const clickToInterstitial = this.getClickToInterstitial();
-    const interstitialToJoinOk = this.getInterstitialToJoinOK();
-    const joinConfJMT = this.getJoinConfJMT();
-    const lobbyTimeLatency = this.getStayLobbyTime();
-    const lobbyTime = typeof lobbyTimeLatency === 'number' ? lobbyTimeLatency : 0;
+    const interstitialClickJoinToMediaEngineReady = this.getDiffBetweenTimestamps(
+      'internal.client.interstitial-window.click.joinbutton',
+      'client.media-engine.ready'
+    );
+    const stayLobbyTimeCappedByMediaEngineReady = this.getStayLobbyTimeCappedBy(
+      'client.media-engine.ready'
+    );
 
-    if (clickToInterstitial && interstitialToJoinOk && joinConfJMT) {
-      const totalMediaJMT = clamp(
-        clickToInterstitial + interstitialToJoinOk + joinConfJMT,
+    if (
+      typeof clickToInterstitial === 'number' &&
+      typeof interstitialClickJoinToMediaEngineReady === 'number' &&
+      typeof stayLobbyTimeCappedByMediaEngineReady === 'number'
+    ) {
+      return clamp(
+        clickToInterstitial +
+          interstitialClickJoinToMediaEngineReady -
+          stayLobbyTimeCappedByMediaEngineReady,
         0,
-        Infinity
+        this.MAX_INTEGER
       );
-      if (this.getMeeting()?.allowMediaInLobby) {
-        return clamp(totalMediaJMT, 0, this.MAX_INTEGER);
-      }
-
-      return clamp(totalMediaJMT - lobbyTime, 0, this.MAX_INTEGER);
     }
 
     return undefined;
@@ -502,12 +547,17 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
    */
   public getTotalMediaJMTWithUserDelay() {
     const clickToInterstitialWithUserDelay = this.getClickToInterstitialWithUserDelay();
-    const interstitialToJoinOk = this.getInterstitialToJoinOK();
-    const joinConfJMT = this.getJoinConfJMT();
+    const interstitialShowedToMediaEngineReady = this.getDiffBetweenTimestamps(
+      'internal.client.meeting.interstitial-window.showed',
+      'client.media-engine.ready'
+    );
 
-    if (clickToInterstitialWithUserDelay && interstitialToJoinOk && joinConfJMT) {
+    if (
+      typeof clickToInterstitialWithUserDelay === 'number' &&
+      typeof interstitialShowedToMediaEngineReady === 'number'
+    ) {
       return clamp(
-        clickToInterstitialWithUserDelay + interstitialToJoinOk + joinConfJMT,
+        clickToInterstitialWithUserDelay + interstitialShowedToMediaEngineReady,
         0,
         this.MAX_INTEGER
       );

package/test/unit/spec/call-diagnostic/call-diagnostic-metrics-batcher.ts

@@ -346,6 +346,9 @@ describe('plugin-metrics', () => {
           webex.internal.newMetrics.callDiagnosticLatencies.getStayLobbyTime = sinon
             .stub()
             .returns(1);
+          webex.internal.newMetrics.callDiagnosticLatencies.getStayLobbyTimeCappedBy = sinon
+            .stub()
+            .returns(1);
           webex.internal.newMetrics.callDiagnosticLatencies.getTotalMediaJMTWithUserDelay = sinon
             .stub()
             .returns(43);
@@ -366,7 +369,7 @@ describe('plugin-metrics', () => {
           assert.deepEqual(webex.request.getCalls()[0].args[0].body.metrics[0].eventPayload.event, {
             name: 'client.media-engine.ready',
             joinTimes: {
-              totalMediaJMT: 61,
+              totalMediaJMT: 44,
               interstitialToMediaOKJMT: 22,
               callInitMediaEngineReady: 10,
               totalMediaJMTWithUserDelay: 43,

package/test/unit/spec/call-diagnostic/call-diagnostic-metrics-latencies.ts

@@ -519,6 +519,50 @@ describe('internal-plugin-metrics', () => {
       assert.deepEqual(cdl.getStayLobbyTime(), 10);
     });
 
+    describe('getStayLobbyTimeCappedBy', () => {
+      it('returns undefined when lobbyStartTimestamp is missing', () => {
+        cdl.saveTimestamp({key: 'client.media-engine.ready', value: 100});
+        assert.deepEqual(cdl.getStayLobbyTimeCappedBy('client.media-engine.ready'), undefined);
+      });
+
+      it('returns undefined when endTimestampKey is missing', () => {
+        cdl.saveTimestamp({key: 'client.locus.join.response', value: 10});
+        assert.deepEqual(cdl.getStayLobbyTimeCappedBy('client.media-engine.ready'), undefined);
+      });
+
+      it('uses maximumEndTimestamp when lobby end does not exist', () => {
+        cdl.saveTimestamp({key: 'client.locus.join.response', value: 10});
+        cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+        assert.deepEqual(cdl.getStayLobbyTimeCappedBy('client.media-engine.ready'), 40);
+      });
+
+      it('uses lobby end when it is before maximumEndTimestamp', () => {
+        cdl.saveTimestamp({key: 'client.locus.join.response', value: 10});
+        cdl.saveTimestamp({key: 'client.lobby.exited', value: 30});
+        cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+        assert.deepEqual(cdl.getStayLobbyTimeCappedBy('client.media-engine.ready'), 20);
+      });
+
+      it('uses maximumEndTimestamp when lobby end is after it', () => {
+        cdl.saveTimestamp({key: 'client.locus.join.response', value: 10});
+        cdl.saveTimestamp({key: 'client.lobby.exited', value: 60});
+        cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+        assert.deepEqual(cdl.getStayLobbyTimeCappedBy('client.media-engine.ready'), 40);
+      });
+
+      it('clamps to 0 when result would be negative', () => {
+        cdl.saveTimestamp({key: 'client.locus.join.response', value: 100});
+        cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+        assert.deepEqual(cdl.getStayLobbyTimeCappedBy('client.media-engine.ready'), 0);
+      });
+
+      it('clamps to MAX_INTEGER when result is very large', () => {
+        cdl.saveTimestamp({key: 'client.locus.join.response', value: 0});
+        cdl.saveTimestamp({key: 'client.media-engine.ready', value: 2147483648});
+        assert.deepEqual(cdl.getStayLobbyTimeCappedBy('client.media-engine.ready'), 2147483647);
+      });
+    });
+
     it('calculates getPageJMT correctly', () => {
       cdl.saveLatency('internal.client.pageJMT', 10);
       assert.deepEqual(cdl.getPageJMT(), 10);
@@ -668,7 +712,7 @@ describe('internal-plugin-metrics', () => {
       assert.deepEqual(cdl.getTotalJMT(), 20);
     });
 
-    it('calculates getTotalJMT correctly when interstitialToJoinOk is 0', () => {
+    it('calculates getTotalJMT correctly when interstitialClickJoinToJoinLocusResponse is 0', () => {
       cdl.saveTimestamp({
         key: 'internal.client.interstitial-window.click.joinbutton',
         value: 40,
@@ -681,7 +725,7 @@ describe('internal-plugin-metrics', () => {
       assert.deepEqual(cdl.getTotalJMT(), 12);
     });
 
-    it('calculates getTotalJMT correctly when both clickToInterstitial and interstitialToJoinOk are 0', () => {
+    it('calculates getTotalJMT correctly when both clickToInterstitial and interstitialClickJoinToJoinLocusResponse are 0', () => {
       cdl.saveTimestamp({
         key: 'internal.client.interstitial-window.click.joinbutton',
         value: 40,
@@ -737,13 +781,13 @@ describe('internal-plugin-metrics', () => {
         key: 'client.locus.join.response',
         value: 40,
       });
-      assert.deepEqual(cdl.getTotalJMTWithUserDelay(), 45);
+      assert.deepEqual(cdl.getTotalJMTWithUserDelay(), 30);
     });
 
     it('calculates getTotalJMTWithUserDelay correctly when clickToInterstitialWithUserDelay is 0', () => {
       cdl.saveLatency('internal.click.to.interstitial.with.user.delay', 0);
       cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
+        key: 'internal.client.meeting.interstitial-window.showed',
         value: 20,
       });
       cdl.saveTimestamp({
@@ -753,9 +797,9 @@ describe('internal-plugin-metrics', () => {
       assert.deepEqual(cdl.getTotalJMTWithUserDelay(), 20);
     });
 
-    it('calculates getTotalJMTWithUserDelay correctly when interstitialToJoinOk is 0', () => {
+    it('calculates getTotalJMTWithUserDelay correctly when interstitialShowedToJoinLocusResponse is 0', () => {
       cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
+        key: 'internal.client.meeting.interstitial-window.showed',
         value: 40,
       });
       cdl.saveLatency('internal.click.to.interstitial.with.user.delay', 12);
@@ -766,9 +810,9 @@ describe('internal-plugin-metrics', () => {
       assert.deepEqual(cdl.getTotalJMTWithUserDelay(), 12);
     });
 
-    it('calculates getTotalJMTWithUserDelay correctly when both clickToInterstitialWithUserDelay and interstitialToJoinOk are 0', () => {
+    it('calculates getTotalJMTWithUserDelay correctly when both clickToInterstitialWithUserDelay and interstitialShowedToJoinLocusResponse are 0', () => {
       cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
+        key: 'internal.client.meeting.interstitial-window.showed',
         value: 40,
       });
       cdl.saveLatency('internal.click.to.interstitial.with.user.delay', 0);
@@ -781,7 +825,7 @@ describe('internal-plugin-metrics', () => {
 
     it('calculates getTotalJMTWithUserDelay correctly when both clickToInterstitialWithUserDelay is not a number', () => {
       cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
+        key: 'internal.client.meeting.interstitial-window.showed',
         value: 40,
       });
       cdl.saveLatency(
@@ -798,7 +842,7 @@ describe('internal-plugin-metrics', () => {
     it('calculates getTotalJMTWithUserDelay correctly when it is greater than MAX_INTEGER', () => {
       cdl.saveLatency('internal.click.to.interstitial.with.user.delay', 2147483648);
       cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
+        key: 'internal.client.meeting.interstitial-window.showed',
         value: 20,
       });
       cdl.saveTimestamp({
@@ -808,215 +852,97 @@ describe('internal-plugin-metrics', () => {
       assert.deepEqual(cdl.getTotalJMTWithUserDelay(), 2147483647);
     });
 
-    it('calculates getTotalMediaJMT correctly', () => {
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.click.joinbutton',
-        value: 5,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.interstitial-window.showed',
-        value: 8,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
-        value: 10,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.request',
-        value: 12,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.response',
-        value: 20,
-      });
-      cdl.saveTimestamp({
-        key: 'client.lobby.exited',
-        value: 24,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.start',
-        value: 30,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.end',
-        value: 40,
-      });
-      assert.deepEqual(cdl.getTotalMediaJMT(), 27);
+    it('calculates getTotalMediaJMT correctly with lobby exiting before media-engine.ready', () => {
+      cdl.saveTimestamp({key: 'internal.client.meeting.click.joinbutton', value: 5});
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 8});
+      // clickToInterstitial = 8 - 5 = 3
+      cdl.saveTimestamp({key: 'internal.client.interstitial-window.click.joinbutton', value: 10});
+      cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+      // interstitialClickJoinToMediaEngineReady = 50 - 10 = 40
+      cdl.saveTimestamp({key: 'client.locus.join.response', value: 20});
+      cdl.saveTimestamp({key: 'client.lobby.exited', value: 30});
+      // stayLobbyTimeCappedByMediaEngineReady = min(30, 50) - 20 = 10
+      // total = 3 + 40 - 10 = 33
+      assert.deepEqual(cdl.getTotalMediaJMT(), 33);
+    });
+
+    it('calculates getTotalMediaJMT correctly without lobby', () => {
+      cdl.saveTimestamp({key: 'internal.client.meeting.click.joinbutton', value: 5});
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 8});
+      // clickToInterstitial = 3
+      cdl.saveTimestamp({key: 'internal.client.interstitial-window.click.joinbutton', value: 10});
+      cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+      // interstitialClickJoinToMediaEngineReady = 40
+      cdl.saveTimestamp({key: 'client.locus.join.response', value: 20});
+      // no client.lobby.exited
+      // stayLobbyTimeCappedByMediaEngineReady = 50 - 20 = 30
+      // total = 3 + 40 - 30 = 13
+      assert.deepEqual(cdl.getTotalMediaJMT(), 13);
+    });
+
+    it('calculates getTotalMediaJMT correctly with lobby exiting after media-engine.ready', () => {
+      cdl.saveTimestamp({key: 'internal.client.meeting.click.joinbutton', value: 5});
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 8});
+      // clickToInterstitial = 3
+      cdl.saveTimestamp({key: 'internal.client.interstitial-window.click.joinbutton', value: 10});
+      cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+      // interstitialClickJoinToMediaEngineReady = 40
+      cdl.saveTimestamp({key: 'client.locus.join.response', value: 20});
+      cdl.saveTimestamp({key: 'client.lobby.exited', value: 60});
+      // stayLobbyTimeCappedByMediaEngineReady = min(60, 50) - 20 = 30
+      // total = 3 + 40 - 30 = 13
+      assert.deepEqual(cdl.getTotalMediaJMT(), 13);
     });
 
     it('calculates getTotalMediaJMT correctly when it is greater than MAX_INTEGER', () => {
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.click.joinbutton',
-        value: 5,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.interstitial-window.showed',
-        value: 8,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
-        value: 10,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.request',
-        value: 12,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.response',
-        value: 2147483700,
-      });
-      cdl.saveTimestamp({
-        key: 'client.lobby.exited',
-        value: 2147483800,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.start',
-        value: 30,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.end',
-        value: 100,
-      });
+      cdl.saveTimestamp({key: 'internal.client.meeting.click.joinbutton', value: 5});
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 8});
+      cdl.saveTimestamp({key: 'internal.client.interstitial-window.click.joinbutton', value: 10});
+      cdl.saveTimestamp({key: 'client.media-engine.ready', value: 4294967400});
+      cdl.saveTimestamp({key: 'client.locus.join.response', value: 28});
+      cdl.saveTimestamp({key: 'client.lobby.exited', value: 30});
       assert.deepEqual(cdl.getTotalMediaJMT(), 2147483647);
     });
 
-    it('calculates getTotalMediaJMT correctly with allowMediaInLobby true', () => {
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.click.joinbutton',
-        value: 5,
-        options: {meetingId: 'meeting-id'},
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.interstitial-window.showed',
-        value: 8,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
-        value: 10,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.request',
-        value: 12,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.response',
-        value: 20,
-      });
-      cdl.saveTimestamp({
-        key: 'client.lobby.exited',
-        value: 24,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.start',
-        value: 30,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.end',
-        value: 40,
-      });
-      assert.deepEqual(cdl.getTotalMediaJMT(), 31);
-    });
-
-    it('calculates getTotalMediaJMT correctly with allowMediaInLobby true and it is greater than MAX_INTEGER', () => {
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.click.joinbutton',
-        value: 5,
-        options: {meetingId: 'meeting-id'},
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.interstitial-window.showed',
-        value: 100,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
-        value: 1000,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.request',
-        value: 2000,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.response',
-        value: 2147483700,
-      });
-      cdl.saveTimestamp({
-        key: 'client.lobby.exited',
-        value: 2147483800,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.start',
-        value: 2147483900,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.end',
-        value: 4294967400,
-      });
-      assert.deepEqual(cdl.getTotalMediaJMT(), 2147483647);
+    it('returns undefined for getTotalMediaJMT when media-engine.ready is missing', () => {
+      cdl.saveTimestamp({key: 'internal.client.meeting.click.joinbutton', value: 5});
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 8});
+      cdl.saveTimestamp({key: 'internal.client.interstitial-window.click.joinbutton', value: 10});
+      cdl.saveTimestamp({key: 'client.locus.join.response', value: 20});
+      assert.deepEqual(cdl.getTotalMediaJMT(), undefined);
     });
 
     it('calculates getTotalMediaJMTWithUserDelay correctly', () => {
       cdl.saveLatency('internal.click.to.interstitial.with.user.delay', 7);
-      cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
-        value: 10,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.request',
-        value: 12,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.response',
-        value: 20,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.host.meeting.participant.admitted',
-        value: 24,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.start',
-        value: 30,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.end',
-        value: 40,
-      });
-      assert.deepEqual(cdl.getTotalMediaJMTWithUserDelay(), 35);
+      // clickToInterstitialWithUserDelay = 7
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 10});
+      cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+      // interstitialShowedToMediaEngineReady = 50 - 10 = 40
+      // total = 7 + 40 = 47
+      assert.deepEqual(cdl.getTotalMediaJMTWithUserDelay(), 47);
     });
 
     it('calculates getTotalMediaJMTWithUserDelay correctly for guest join', () => {
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.click.joinbutton',
-        value: 5,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.meeting.interstitial-window.showed',
-        value: 8,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.client.interstitial-window.click.joinbutton',
-        value: 10,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.request',
-        value: 12,
-      });
-      cdl.saveTimestamp({
-        key: 'client.locus.join.response',
-        value: 20,
-      });
-      cdl.saveTimestamp({
-        key: 'internal.host.meeting.participant.admitted',
-        value: 24,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.start',
-        value: 30,
-      });
-      cdl.saveTimestamp({
-        key: 'client.ice.end',
-        value: 40,
-      });
-      assert.deepEqual(cdl.getTotalMediaJMTWithUserDelay(), 31);
+      cdl.saveTimestamp({key: 'internal.client.meeting.click.joinbutton', value: 5});
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 8});
+      // clickToInterstitialWithUserDelay = 8 - 5 = 3
+      cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+      // interstitialShowedToMediaEngineReady = 50 - 8 = 42
+      // total = 3 + 42 = 45
+      assert.deepEqual(cdl.getTotalMediaJMTWithUserDelay(), 45);
+    });
+
+    it('returns undefined for getTotalMediaJMTWithUserDelay when media-engine.ready is missing', () => {
+      cdl.saveLatency('internal.click.to.interstitial.with.user.delay', 7);
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 10});
+      assert.deepEqual(cdl.getTotalMediaJMTWithUserDelay(), undefined);
+    });
+
+    it('calculates getTotalMediaJMTWithUserDelay correctly when it is greater than MAX_INTEGER', () => {
+      cdl.saveLatency('internal.click.to.interstitial.with.user.delay', 2147483648);
+      cdl.saveTimestamp({key: 'internal.client.meeting.interstitial-window.showed', value: 10});
+      cdl.saveTimestamp({key: 'client.media-engine.ready', value: 50});
+      assert.deepEqual(cdl.getTotalMediaJMTWithUserDelay(), 2147483647);
     });
 
     it('calculates getJoinConfJMT correctly', () => {