@webex/internal-plugin-metrics 3.0.0-beta.270 → 3.0.0-beta.272

package/dist/call-diagnostic/call-diagnostic-metrics-latencies.js

@@ -213,6 +213,16 @@ var CallDiagnosticLatencies = /*#__PURE__*/function (_WebexPlugin) {
       return undefined;
     }
 
+    /**
+     * Time taken to do turn discovery
+     * @returns - latency
+     */
+  }, {
+    key: "getTurnDiscoveryTime",
+    value: function getTurnDiscoveryTime() {
+      return this.getDiffBetweenTimestamps('internal.client.add-media.turn-discovery.start', 'internal.client.add-media.turn-discovery.end');
+    }
+
     /**
      * Local SDP Generated Remote SDP REceived
      * @returns - latency

package/dist/call-diagnostic/call-diagnostic-metrics-latencies.js.map

@@ -1 +1 @@
-{"version":3,"names":["CallDiagnosticLatencies","args","latencyTimestamps","precomputedLatencies","clear","meetingId","webex","meetings","meetingCollection","get","undefined","key","value","Date","getTime","options","setMeetingId","saveFirstTimestampOnly","set","has","a","b","start","end","getDiffBetweenTimestamps","interstitialJoinClickTimestamp","mediaFlowStartedTimestamp","Math","min","lobbyTime","getStayLobbyTime","clickToInterstitial","getClickToInterstitial","interstitialToJoinOk","getInterstitialToJoinOK","joinReqResp","getJoinReqResp","ICESetupTime","getICESetupTime","joinConfJMT","getJoinConfJMT","totalMediaJMT","getMeeting","allowMediaInLobby","WebexPlugin"],"sources":["call-diagnostic-metrics-latencies.ts"],"sourcesContent":["/* eslint-disable class-methods-use-this */\n/* eslint-disable valid-jsdoc */\nimport {WebexPlugin} from '@webex/webex-core';\n\nimport {MetricEventNames} from '../metrics.types';\n\n// we only care about client event and feature event for now\n\n/**\n * @description Helper class to store latencies timestamp and to calculate various latencies for CA.\n * @exports\n * @class CallDiagnosticLatencies\n */\nexport default class CallDiagnosticLatencies extends WebexPlugin {\n  latencyTimestamps: Map<MetricEventNames, number>;\n  precomputedLatencies: Map<string, number>;\n  // meetingId that the current latencies are for\n  private meetingId?: string;\n\n  /**\n   * @constructor\n   */\n  constructor(...args) {\n    super(...args);\n    this.latencyTimestamps = new Map();\n    this.precomputedLatencies = new Map();\n  }\n\n  /**\n   * Clear timestamps\n   */\n  public clearTimestamps() {\n    this.latencyTimestamps.clear();\n  }\n\n  /**\n   * Associate current latencies with a meeting id\n   * @param meetingId\n   */\n  private setMeetingId(meetingId: string) {\n    this.meetingId = meetingId;\n  }\n\n  /**\n   * Returns the meeting object associated with current latencies\n   * @returns meeting object\n   */\n  private getMeeting() {\n    if (this.meetingId) {\n      // @ts-ignore\n      return this.webex.meetings.meetingCollection.get(this.meetingId);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Store timestamp value\n   * @param key - key\n   * @param value -value\n   * @throws\n   * @returns\n   */\n  public saveTimestamp({\n    key,\n    value = new Date().getTime(),\n    options = {},\n  }: {\n    key: MetricEventNames;\n    value?: number;\n    options?: {meetingId?: string};\n  }) {\n    // save the meetingId so we can use the meeting object in latency calculations if needed\n    const {meetingId} = options;\n    if (meetingId) {\n      this.setMeetingId(meetingId);\n    }\n    // for some events we're only interested in the first timestamp not last\n    // as these events can happen multiple times\n    if (key === 'client.media.rx.start' || key === 'client.media.tx.start') {\n      this.saveFirstTimestampOnly(key, value);\n    } else {\n      this.latencyTimestamps.set(key, value);\n    }\n  }\n\n  /**\n   * Store precomputed latency value\n   * @param key - key\n   * @param value -value\n   * @throws\n   * @returns\n   */\n  public saveLatency(key: string, value: number) {\n    this.precomputedLatencies.set(key, value);\n  }\n\n  /**\n   * Store only the first timestamp value for the given key\n   * @param key - key\n   * @param  value -value\n   * @throws\n   * @returns\n   */\n  saveFirstTimestampOnly(key: MetricEventNames, value: number = new Date().getTime()) {\n    if (this.latencyTimestamps.has(key)) {\n      return;\n    }\n    this.latencyTimestamps.set(key, value);\n  }\n\n  /**\n   * Helper to calculate end - start\n   * @param a start\n   * @param b end\n   * @returns latency\n   */\n  public getDiffBetweenTimestamps(a: MetricEventNames, b: MetricEventNames) {\n    const start = this.latencyTimestamps.get(a);\n    const end = this.latencyTimestamps.get(b);\n    if (start && end) {\n      return end - start;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Meeting Info Request\n   * @note Meeting Info request happen not just in the join phase. CA requires\n   * metrics around meeting info request that are only part of join phase.\n   * This internal.* event is used to track the real timestamps\n   * (when the actual request/response happen). This is because the actual CA event is\n   * sent inside the join method on the meeting object based on some logic, but that's not exactly when\n   * those events are actually fired. The logic only confirms that they have happened, and we send them over.\n   * @returns - latency\n   */\n  public getMeetingInfoReqResp() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.meetinginfo.request',\n      'internal.client.meetinginfo.response'\n    );\n  }\n\n  /**\n   * Interstitial Time\n   * @returns - latency\n   */\n  public getShowInterstitialTime() {\n    return this.getDiffBetweenTimestamps(\n      'client.interstitial-window.start-launch',\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n  }\n\n  /**\n   * Call Init Join Request\n   * @returns - latency\n   */\n  public getCallInitJoinReq() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.request'\n    );\n  }\n\n  /**\n   * Locus Join Request\n   * @returns - latency\n   */\n  public getJoinReqResp() {\n    return this.getDiffBetweenTimestamps('client.locus.join.request', 'client.locus.join.response');\n  }\n\n  /**\n   * Locus Join Response Sent Received\n   * @returns - latency\n   */\n  public getJoinRespSentReceived() {\n    // TODO: not clear SPARK-440554\n    return undefined;\n  }\n\n  /**\n   * Local SDP Generated Remote SDP REceived\n   * @returns - latency\n   */\n  public getLocalSDPGenRemoteSDPRecv() {\n    return this.getDiffBetweenTimestamps(\n      'client.media-engine.local-sdp-generated',\n      'client.media-engine.remote-sdp-received'\n    );\n  }\n\n  /**\n   * ICE Setup Time\n   * @returns - latency\n   */\n  public getICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Audio ICE time\n   * @returns - latency\n   */\n  public getAudioICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Video ICE Time\n   * @returns - latency\n   */\n  public getVideoICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Share ICE Time\n   * @returns - latency\n   */\n  public getShareICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Stay Lobby Time\n   * @returns - latency\n   */\n  public getStayLobbyTime() {\n    return this.getDiffBetweenTimestamps(\n      'client.locus.join.response',\n      'internal.host.meeting.participant.admitted'\n    );\n  }\n\n  /**\n   * Page JMT\n   * @returns - latency\n   */\n  public getPageJMT() {\n    return this.precomputedLatencies.get('internal.client.pageJMT') || undefined;\n  }\n\n  /**\n   * Click To Interstitial\n   * @returns - latency\n   */\n  public getClickToInterstitial() {\n    // for normal join (where green join button exists before interstitial, i.e reminder, space list etc)\n    if (this.latencyTimestamps.get('internal.client.meeting.click.joinbutton')) {\n      return this.getDiffBetweenTimestamps(\n        'internal.client.meeting.click.joinbutton',\n        'internal.client.meeting.interstitial-window.showed'\n      );\n    }\n\n    // for cross launch and guest flows\n    return this.precomputedLatencies.get('internal.click.to.interstitial') || undefined;\n  }\n\n  /**\n   * Interstitial To Join Ok\n   * @returns - latency\n   */\n  public getInterstitialToJoinOK() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.response'\n    );\n  }\n\n  /**\n   * Call Init To MediaEngineReady\n   * @returns - latency\n   */\n  public getCallInitMediaEngineReady() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.media-engine.ready'\n    );\n  }\n\n  /**\n   * Interstitial To Media Ok\n   * @returns - latency\n   */\n  public getInterstitialToMediaOKJMT() {\n    const interstitialJoinClickTimestamp = this.latencyTimestamps.get(\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n\n    // get the first timestamp\n    const mediaFlowStartedTimestamp = Math.min(\n      this.latencyTimestamps.get('client.media.rx.start'),\n      this.latencyTimestamps.get('client.media.tx.start')\n    );\n\n    const lobbyTime = this.getStayLobbyTime() || 0;\n\n    if (interstitialJoinClickTimestamp && mediaFlowStartedTimestamp) {\n      return mediaFlowStartedTimestamp - interstitialJoinClickTimestamp - lobbyTime;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total JMT\n   * @returns - latency\n   */\n  public getTotalJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n\n    if (clickToInterstitial && interstitialToJoinOk) {\n      return clickToInterstitial + interstitialToJoinOk;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Join Conf JMT\n   * @returns - latency\n   */\n  public getJoinConfJMT() {\n    const joinReqResp = this.getJoinReqResp();\n    const ICESetupTime = this.getICESetupTime();\n\n    if (joinReqResp && ICESetupTime) {\n      return joinReqResp + ICESetupTime;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total Media JMT\n   * @returns - latency\n   */\n  public getTotalMediaJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n    const lobbyTime = this.getStayLobbyTime();\n\n    if (clickToInterstitial && interstitialToJoinOk && joinConfJMT) {\n      const totalMediaJMT = clickToInterstitial + interstitialToJoinOk + joinConfJMT;\n      if (this.getMeeting()?.allowMediaInLobby) {\n        return totalMediaJMT;\n      }\n\n      return totalMediaJMT - lobbyTime;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Client JMT\n   * @returns - latency\n   */\n  public getClientJMT() {\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n\n    if (interstitialToJoinOk && joinConfJMT) {\n      return interstitialToJoinOk - joinConfJMT;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Audio setup delay receive\n   */\n  public getAudioJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Video setup delay receive\n   */\n  public getVideoJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Audio setup delay transmit\n   */\n  public getAudioJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  }\n\n  /**\n   * Video setup delay transmit\n   */\n  public getVideoJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  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+{"version":3,"names":["CallDiagnosticLatencies","args","latencyTimestamps","precomputedLatencies","clear","meetingId","webex","meetings","meetingCollection","get","undefined","key","value","Date","getTime","options","setMeetingId","saveFirstTimestampOnly","set","has","a","b","start","end","getDiffBetweenTimestamps","interstitialJoinClickTimestamp","mediaFlowStartedTimestamp","Math","min","lobbyTime","getStayLobbyTime","clickToInterstitial","getClickToInterstitial","interstitialToJoinOk","getInterstitialToJoinOK","joinReqResp","getJoinReqResp","ICESetupTime","getICESetupTime","joinConfJMT","getJoinConfJMT","totalMediaJMT","getMeeting","allowMediaInLobby","WebexPlugin"],"sources":["call-diagnostic-metrics-latencies.ts"],"sourcesContent":["/* eslint-disable class-methods-use-this */\n/* eslint-disable valid-jsdoc */\nimport {WebexPlugin} from '@webex/webex-core';\n\nimport {MetricEventNames} from '../metrics.types';\n\n// we only care about client event and feature event for now\n\n/**\n * @description Helper class to store latencies timestamp and to calculate various latencies for CA.\n * @exports\n * @class CallDiagnosticLatencies\n */\nexport default class CallDiagnosticLatencies extends WebexPlugin {\n  latencyTimestamps: Map<MetricEventNames, number>;\n  precomputedLatencies: Map<string, number>;\n  // meetingId that the current latencies are for\n  private meetingId?: string;\n\n  /**\n   * @constructor\n   */\n  constructor(...args) {\n    super(...args);\n    this.latencyTimestamps = new Map();\n    this.precomputedLatencies = new Map();\n  }\n\n  /**\n   * Clear timestamps\n   */\n  public clearTimestamps() {\n    this.latencyTimestamps.clear();\n  }\n\n  /**\n   * Associate current latencies with a meeting id\n   * @param meetingId\n   */\n  private setMeetingId(meetingId: string) {\n    this.meetingId = meetingId;\n  }\n\n  /**\n   * Returns the meeting object associated with current latencies\n   * @returns meeting object\n   */\n  private getMeeting() {\n    if (this.meetingId) {\n      // @ts-ignore\n      return this.webex.meetings.meetingCollection.get(this.meetingId);\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Store timestamp value\n   * @param key - key\n   * @param value -value\n   * @throws\n   * @returns\n   */\n  public saveTimestamp({\n    key,\n    value = new Date().getTime(),\n    options = {},\n  }: {\n    key: MetricEventNames;\n    value?: number;\n    options?: {meetingId?: string};\n  }) {\n    // save the meetingId so we can use the meeting object in latency calculations if needed\n    const {meetingId} = options;\n    if (meetingId) {\n      this.setMeetingId(meetingId);\n    }\n    // for some events we're only interested in the first timestamp not last\n    // as these events can happen multiple times\n    if (key === 'client.media.rx.start' || key === 'client.media.tx.start') {\n      this.saveFirstTimestampOnly(key, value);\n    } else {\n      this.latencyTimestamps.set(key, value);\n    }\n  }\n\n  /**\n   * Store precomputed latency value\n   * @param key - key\n   * @param value -value\n   * @throws\n   * @returns\n   */\n  public saveLatency(key: string, value: number) {\n    this.precomputedLatencies.set(key, value);\n  }\n\n  /**\n   * Store only the first timestamp value for the given key\n   * @param key - key\n   * @param  value -value\n   * @throws\n   * @returns\n   */\n  saveFirstTimestampOnly(key: MetricEventNames, value: number = new Date().getTime()) {\n    if (this.latencyTimestamps.has(key)) {\n      return;\n    }\n    this.latencyTimestamps.set(key, value);\n  }\n\n  /**\n   * Helper to calculate end - start\n   * @param a start\n   * @param b end\n   * @returns latency\n   */\n  public getDiffBetweenTimestamps(a: MetricEventNames, b: MetricEventNames) {\n    const start = this.latencyTimestamps.get(a);\n    const end = this.latencyTimestamps.get(b);\n    if (start && end) {\n      return end - start;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Meeting Info Request\n   * @note Meeting Info request happen not just in the join phase. CA requires\n   * metrics around meeting info request that are only part of join phase.\n   * This internal.* event is used to track the real timestamps\n   * (when the actual request/response happen). This is because the actual CA event is\n   * sent inside the join method on the meeting object based on some logic, but that's not exactly when\n   * those events are actually fired. The logic only confirms that they have happened, and we send them over.\n   * @returns - latency\n   */\n  public getMeetingInfoReqResp() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.meetinginfo.request',\n      'internal.client.meetinginfo.response'\n    );\n  }\n\n  /**\n   * Interstitial Time\n   * @returns - latency\n   */\n  public getShowInterstitialTime() {\n    return this.getDiffBetweenTimestamps(\n      'client.interstitial-window.start-launch',\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n  }\n\n  /**\n   * Call Init Join Request\n   * @returns - latency\n   */\n  public getCallInitJoinReq() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.request'\n    );\n  }\n\n  /**\n   * Locus Join Request\n   * @returns - latency\n   */\n  public getJoinReqResp() {\n    return this.getDiffBetweenTimestamps('client.locus.join.request', 'client.locus.join.response');\n  }\n\n  /**\n   * Locus Join Response Sent Received\n   * @returns - latency\n   */\n  public getJoinRespSentReceived() {\n    // TODO: not clear SPARK-440554\n    return undefined;\n  }\n\n  /**\n   * Time taken to do turn discovery\n   * @returns - latency\n   */\n  public getTurnDiscoveryTime() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.add-media.turn-discovery.start',\n      'internal.client.add-media.turn-discovery.end'\n    );\n  }\n\n  /**\n   * Local SDP Generated Remote SDP REceived\n   * @returns - latency\n   */\n  public getLocalSDPGenRemoteSDPRecv() {\n    return this.getDiffBetweenTimestamps(\n      'client.media-engine.local-sdp-generated',\n      'client.media-engine.remote-sdp-received'\n    );\n  }\n\n  /**\n   * ICE Setup Time\n   * @returns - latency\n   */\n  public getICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Audio ICE time\n   * @returns - latency\n   */\n  public getAudioICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Video ICE Time\n   * @returns - latency\n   */\n  public getVideoICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Share ICE Time\n   * @returns - latency\n   */\n  public getShareICESetupTime() {\n    return this.getDiffBetweenTimestamps('client.ice.start', 'client.ice.end');\n  }\n\n  /**\n   * Stay Lobby Time\n   * @returns - latency\n   */\n  public getStayLobbyTime() {\n    return this.getDiffBetweenTimestamps(\n      'client.locus.join.response',\n      'internal.host.meeting.participant.admitted'\n    );\n  }\n\n  /**\n   * Page JMT\n   * @returns - latency\n   */\n  public getPageJMT() {\n    return this.precomputedLatencies.get('internal.client.pageJMT') || undefined;\n  }\n\n  /**\n   * Click To Interstitial\n   * @returns - latency\n   */\n  public getClickToInterstitial() {\n    // for normal join (where green join button exists before interstitial, i.e reminder, space list etc)\n    if (this.latencyTimestamps.get('internal.client.meeting.click.joinbutton')) {\n      return this.getDiffBetweenTimestamps(\n        'internal.client.meeting.click.joinbutton',\n        'internal.client.meeting.interstitial-window.showed'\n      );\n    }\n\n    // for cross launch and guest flows\n    return this.precomputedLatencies.get('internal.click.to.interstitial') || undefined;\n  }\n\n  /**\n   * Interstitial To Join Ok\n   * @returns - latency\n   */\n  public getInterstitialToJoinOK() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.locus.join.response'\n    );\n  }\n\n  /**\n   * Call Init To MediaEngineReady\n   * @returns - latency\n   */\n  public getCallInitMediaEngineReady() {\n    return this.getDiffBetweenTimestamps(\n      'internal.client.interstitial-window.click.joinbutton',\n      'client.media-engine.ready'\n    );\n  }\n\n  /**\n   * Interstitial To Media Ok\n   * @returns - latency\n   */\n  public getInterstitialToMediaOKJMT() {\n    const interstitialJoinClickTimestamp = this.latencyTimestamps.get(\n      'internal.client.interstitial-window.click.joinbutton'\n    );\n\n    // get the first timestamp\n    const mediaFlowStartedTimestamp = Math.min(\n      this.latencyTimestamps.get('client.media.rx.start'),\n      this.latencyTimestamps.get('client.media.tx.start')\n    );\n\n    const lobbyTime = this.getStayLobbyTime() || 0;\n\n    if (interstitialJoinClickTimestamp && mediaFlowStartedTimestamp) {\n      return mediaFlowStartedTimestamp - interstitialJoinClickTimestamp - lobbyTime;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total JMT\n   * @returns - latency\n   */\n  public getTotalJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n\n    if (clickToInterstitial && interstitialToJoinOk) {\n      return clickToInterstitial + interstitialToJoinOk;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Join Conf JMT\n   * @returns - latency\n   */\n  public getJoinConfJMT() {\n    const joinReqResp = this.getJoinReqResp();\n    const ICESetupTime = this.getICESetupTime();\n\n    if (joinReqResp && ICESetupTime) {\n      return joinReqResp + ICESetupTime;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Total Media JMT\n   * @returns - latency\n   */\n  public getTotalMediaJMT() {\n    const clickToInterstitial = this.getClickToInterstitial();\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n    const lobbyTime = this.getStayLobbyTime();\n\n    if (clickToInterstitial && interstitialToJoinOk && joinConfJMT) {\n      const totalMediaJMT = clickToInterstitial + interstitialToJoinOk + joinConfJMT;\n      if (this.getMeeting()?.allowMediaInLobby) {\n        return totalMediaJMT;\n      }\n\n      return totalMediaJMT - lobbyTime;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Client JMT\n   * @returns - latency\n   */\n  public getClientJMT() {\n    const interstitialToJoinOk = this.getInterstitialToJoinOK();\n    const joinConfJMT = this.getJoinConfJMT();\n\n    if (interstitialToJoinOk && joinConfJMT) {\n      return interstitialToJoinOk - joinConfJMT;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Audio setup delay receive\n   */\n  public getAudioJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Video setup delay receive\n   */\n  public getVideoJoinRespRxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.rx.start');\n  }\n\n  /**\n   * Audio setup delay transmit\n   */\n  public getAudioJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  }\n\n  /**\n   * Video setup delay transmit\n   */\n  public getVideoJoinRespTxStart() {\n    return this.getDiffBetweenTimestamps('client.locus.join.response', 'client.media.tx.start');\n  }\n}\n"],"mappings":";;;;;;;;;;;;;;;;;AAEA;AAA8C;AAAA;AAI9C;AAEA;AACA;AACA;AACA;AACA;AAJA,IAKqBA,uBAAuB;EAAA;EAAA;EAG1C;;EAGA;AACF;AACA;EACE,mCAAqB;IAAA;IAAA;IAAA,kCAANC,IAAI;MAAJA,IAAI;IAAA;IACjB,gDAASA,IAAI;IAAE;IAAA;IAAA;IACf,MAAKC,iBAAiB,GAAG,kBAAS;IAClC,MAAKC,oBAAoB,GAAG,kBAAS;IAAC;EACxC;;EAEA;AACF;AACA;EAFE;IAAA;IAAA,OAGA,2BAAyB;MACvB,IAAI,CAACD,iBAAiB,CAACE,KAAK,EAAE;IAChC;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,sBAAqBC,SAAiB,EAAE;MACtC,IAAI,CAACA,SAAS,GAAGA,SAAS;IAC5B;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,sBAAqB;MACnB,IAAI,IAAI,CAACA,SAAS,EAAE;QAClB;QACA,OAAO,IAAI,CAACC,KAAK,CAACC,QAAQ,CAACC,iBAAiB,CAACC,GAAG,CAAC,IAAI,CAACJ,SAAS,CAAC;MAClE;MAEA,OAAOK,SAAS;IAClB;;IAEA;AACF;AACA;AACA;AACA;AACA;AACA;EANE;IAAA;IAAA,OAOA,6BAQG;MAAA,IAPDC,GAAG,QAAHA,GAAG;QAAA,kBACHC,KAAK;QAALA,KAAK,2BAAG,IAAIC,IAAI,EAAE,CAACC,OAAO,EAAE;QAAA,oBAC5BC,OAAO;QAAPA,OAAO,6BAAG,CAAC,CAAC;MAMZ;MACA,IAAOV,SAAS,GAAIU,OAAO,CAApBV,SAAS;MAChB,IAAIA,SAAS,EAAE;QACb,IAAI,CAACW,YAAY,CAACX,SAAS,CAAC;MAC9B;MACA;MACA;MACA,IAAIM,GAAG,KAAK,uBAAuB,IAAIA,GAAG,KAAK,uBAAuB,EAAE;QACtE,IAAI,CAACM,sBAAsB,CAACN,GAAG,EAAEC,KAAK,CAAC;MACzC,CAAC,MAAM;QACL,IAAI,CAACV,iBAAiB,CAACgB,GAAG,CAACP,GAAG,EAAEC,KAAK,CAAC;MACxC;IACF;;IAEA;AACF;AACA;AACA;AACA;AACA;AACA;EANE;IAAA;IAAA,OAOA,qBAAmBD,GAAW,EAAEC,KAAa,EAAE;MAC7C,IAAI,CAACT,oBAAoB,CAACe,GAAG,CAACP,GAAG,EAAEC,KAAK,CAAC;IAC3C;;IAEA;AACF;AACA;AACA;AACA;AACA;AACA;EANE;IAAA;IAAA,OAOA,gCAAuBD,GAAqB,EAAwC;MAAA,IAAtCC,KAAa,uEAAG,IAAIC,IAAI,EAAE,CAACC,OAAO,EAAE;MAChF,IAAI,IAAI,CAACZ,iBAAiB,CAACiB,GAAG,CAACR,GAAG,CAAC,EAAE;QACnC;MACF;MACA,IAAI,CAACT,iBAAiB,CAACgB,GAAG,CAACP,GAAG,EAAEC,KAAK,CAAC;IACxC;;IAEA;AACF;AACA;AACA;AACA;AACA;EALE;IAAA;IAAA,OAMA,kCAAgCQ,CAAmB,EAAEC,CAAmB,EAAE;MACxE,IAAMC,KAAK,GAAG,IAAI,CAACpB,iBAAiB,CAACO,GAAG,CAACW,CAAC,CAAC;MAC3C,IAAMG,GAAG,GAAG,IAAI,CAACrB,iBAAiB,CAACO,GAAG,CAACY,CAAC,CAAC;MACzC,IAAIC,KAAK,IAAIC,GAAG,EAAE;QAChB,OAAOA,GAAG,GAAGD,KAAK;MACpB;MAEA,OAAOZ,SAAS;IAClB;;IAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EATE;IAAA;IAAA,OAUA,iCAA+B;MAC7B,OAAO,IAAI,CAACc,wBAAwB,CAClC,qCAAqC,EACrC,sCAAsC,CACvC;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,mCAAiC;MAC/B,OAAO,IAAI,CAACA,wBAAwB,CAClC,yCAAyC,EACzC,sDAAsD,CACvD;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,8BAA4B;MAC1B,OAAO,IAAI,CAACA,wBAAwB,CAClC,sDAAsD,EACtD,2BAA2B,CAC5B;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,0BAAwB;MACtB,OAAO,IAAI,CAACA,wBAAwB,CAAC,2BAA2B,EAAE,4BAA4B,CAAC;IACjG;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,mCAAiC;MAC/B;MACA,OAAOd,SAAS;IAClB;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,gCAA8B;MAC5B,OAAO,IAAI,CAACc,wBAAwB,CAClC,gDAAgD,EAChD,8CAA8C,CAC/C;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,uCAAqC;MACnC,OAAO,IAAI,CAACA,wBAAwB,CAClC,yCAAyC,EACzC,yCAAyC,CAC1C;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,2BAAyB;MACvB,OAAO,IAAI,CAACA,wBAAwB,CAAC,kBAAkB,EAAE,gBAAgB,CAAC;IAC5E;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,gCAA8B;MAC5B,OAAO,IAAI,CAACA,wBAAwB,CAAC,kBAAkB,EAAE,gBAAgB,CAAC;IAC5E;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,gCAA8B;MAC5B,OAAO,IAAI,CAACA,wBAAwB,CAAC,kBAAkB,EAAE,gBAAgB,CAAC;IAC5E;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,gCAA8B;MAC5B,OAAO,IAAI,CAACA,wBAAwB,CAAC,kBAAkB,EAAE,gBAAgB,CAAC;IAC5E;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,4BAA0B;MACxB,OAAO,IAAI,CAACA,wBAAwB,CAClC,4BAA4B,EAC5B,4CAA4C,CAC7C;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,sBAAoB;MAClB,OAAO,IAAI,CAACrB,oBAAoB,CAACM,GAAG,CAAC,yBAAyB,CAAC,IAAIC,SAAS;IAC9E;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,kCAAgC;MAC9B;MACA,IAAI,IAAI,CAACR,iBAAiB,CAACO,GAAG,CAAC,0CAA0C,CAAC,EAAE;QAC1E,OAAO,IAAI,CAACe,wBAAwB,CAClC,0CAA0C,EAC1C,oDAAoD,CACrD;MACH;;MAEA;MACA,OAAO,IAAI,CAACrB,oBAAoB,CAACM,GAAG,CAAC,gCAAgC,CAAC,IAAIC,SAAS;IACrF;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,mCAAiC;MAC/B,OAAO,IAAI,CAACc,wBAAwB,CAClC,sDAAsD,EACtD,4BAA4B,CAC7B;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,uCAAqC;MACnC,OAAO,IAAI,CAACA,wBAAwB,CAClC,sDAAsD,EACtD,2BAA2B,CAC5B;IACH;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,uCAAqC;MACnC,IAAMC,8BAA8B,GAAG,IAAI,CAACvB,iBAAiB,CAACO,GAAG,CAC/D,sDAAsD,CACvD;;MAED;MACA,IAAMiB,yBAAyB,GAAGC,IAAI,CAACC,GAAG,CACxC,IAAI,CAAC1B,iBAAiB,CAACO,GAAG,CAAC,uBAAuB,CAAC,EACnD,IAAI,CAACP,iBAAiB,CAACO,GAAG,CAAC,uBAAuB,CAAC,CACpD;MAED,IAAMoB,SAAS,GAAG,IAAI,CAACC,gBAAgB,EAAE,IAAI,CAAC;MAE9C,IAAIL,8BAA8B,IAAIC,yBAAyB,EAAE;QAC/D,OAAOA,yBAAyB,GAAGD,8BAA8B,GAAGI,SAAS;MAC/E;MAEA,OAAOnB,SAAS;IAClB;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,uBAAqB;MACnB,IAAMqB,mBAAmB,GAAG,IAAI,CAACC,sBAAsB,EAAE;MACzD,IAAMC,oBAAoB,GAAG,IAAI,CAACC,uBAAuB,EAAE;MAE3D,IAAIH,mBAAmB,IAAIE,oBAAoB,EAAE;QAC/C,OAAOF,mBAAmB,GAAGE,oBAAoB;MACnD;MAEA,OAAOvB,SAAS;IAClB;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,0BAAwB;MACtB,IAAMyB,WAAW,GAAG,IAAI,CAACC,cAAc,EAAE;MACzC,IAAMC,YAAY,GAAG,IAAI,CAACC,eAAe,EAAE;MAE3C,IAAIH,WAAW,IAAIE,YAAY,EAAE;QAC/B,OAAOF,WAAW,GAAGE,YAAY;MACnC;MAEA,OAAO3B,SAAS;IAClB;;IAEA;AACF;AACA;AACA;EAHE;IAAA;IAAA,OAIA,4BAA0B;MACxB,IAAMqB,mBAAmB,GAAG,IAAI,CAACC,sBAAsB,EAAE;MACzD,IAAMC,oBAAoB,GAAG,IAAI,CAACC,uBAAuB,EAAE;MAC3D,IAAMK,WAAW,GAAG,IAAI,CAACC,cAAc,EAAE;MACzC,IAAMX,S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package/dist/call-diagnostic/call-diagnostic-metrics.js

@@ -199,10 +199,12 @@ var CallDiagnosticMetrics = /*#__PURE__*/function (_StatelessWebexPlugin) {
   }, {
     key: "getIdentifiers",
     value: function getIdentifiers(options) {
-      var _meeting$locusInfo;
+      var _meeting$locusInfo, _meeting$meetingInfo2, _meeting$meetingInfo4;
       var meeting = options.meeting,
         mediaConnections = options.mediaConnections,
-        correlationId = options.correlationId;
+        correlationId = options.correlationId,
+        webexConferenceIdStr = options.webexConferenceIdStr,
+        globalMeetingId = options.globalMeetingId;
       var identifiers = {
         correlationId: 'unknown'
       };
@@ -227,11 +229,25 @@ var CallDiagnosticMetrics = /*#__PURE__*/function (_StatelessWebexPlugin) {
         identifiers.locusId = meeting.locusUrl && meeting.locusUrl.split('/').pop();
         identifiers.locusStartTime = meeting.locusInfo.fullState && meeting.locusInfo.fullState.lastActive;
       }
+      if (meeting !== null && meeting !== void 0 && (_meeting$meetingInfo2 = meeting.meetingInfo) !== null && _meeting$meetingInfo2 !== void 0 && _meeting$meetingInfo2.confID) {
+        var _meeting$meetingInfo3;
+        identifiers.webexConferenceIdStr = (_meeting$meetingInfo3 = meeting.meetingInfo) === null || _meeting$meetingInfo3 === void 0 ? void 0 : _meeting$meetingInfo3.confID;
+      }
+      if (meeting !== null && meeting !== void 0 && (_meeting$meetingInfo4 = meeting.meetingInfo) !== null && _meeting$meetingInfo4 !== void 0 && _meeting$meetingInfo4.meetingId) {
+        var _meeting$meetingInfo5;
+        identifiers.globalMeetingId = (_meeting$meetingInfo5 = meeting.meetingInfo) === null || _meeting$meetingInfo5 === void 0 ? void 0 : _meeting$meetingInfo5.meetingId;
+      }
       if (mediaConnections) {
         var _mediaConnections$, _mediaConnections$2;
         identifiers.mediaAgentAlias = mediaConnections === null || mediaConnections === void 0 ? void 0 : (_mediaConnections$ = mediaConnections[0]) === null || _mediaConnections$ === void 0 ? void 0 : _mediaConnections$.mediaAgentAlias;
         identifiers.mediaAgentGroupId = mediaConnections === null || mediaConnections === void 0 ? void 0 : (_mediaConnections$2 = mediaConnections[0]) === null || _mediaConnections$2 === void 0 ? void 0 : _mediaConnections$2.mediaAgentGroupId;
       }
+      if (!(identifiers !== null && identifiers !== void 0 && identifiers.webexConferenceIdStr) && webexConferenceIdStr) {
+        identifiers.webexConferenceIdStr = webexConferenceIdStr;
+      }
+      if (!(identifiers !== null && identifiers !== void 0 && identifiers.globalMeetingId) && globalMeetingId) {
+        identifiers.globalMeetingId = globalMeetingId;
+      }
       if (identifiers.correlationId === undefined) {
         throw new Error('Identifiers initialization failed.');
       }
@@ -299,7 +315,9 @@ var CallDiagnosticMetrics = /*#__PURE__*/function (_StatelessWebexPlugin) {
         payload = _ref2.payload,
         options = _ref2.options;
       var meetingId = options.meetingId,
-        mediaConnections = options.mediaConnections;
+        mediaConnections = options.mediaConnections,
+        webexConferenceIdStr = options.webexConferenceIdStr,
+        globalMeetingId = options.globalMeetingId;
 
       // events that will most likely happen in join phase
       if (meetingId) {
@@ -320,7 +338,9 @@ var CallDiagnosticMetrics = /*#__PURE__*/function (_StatelessWebexPlugin) {
         // merge identifiers
         var identifiers = this.getIdentifiers({
           meeting: meeting,
-          mediaConnections: meeting.mediaConnections || mediaConnections
+          mediaConnections: meeting.mediaConnections || mediaConnections,
+          webexConferenceIdStr: webexConferenceIdStr,
+          globalMeetingId: globalMeetingId
         });
 
         // create media quality event object
@@ -473,7 +493,9 @@ var CallDiagnosticMetrics = /*#__PURE__*/function (_StatelessWebexPlugin) {
         errors = _ref4.errors;
       this.logger.log(_config2.CALL_DIAGNOSTIC_LOG_IDENTIFIER, 'CallDiagnosticMetrics: @createClientEventObjectInMeeting. Creating in meeting event object.', "name: ".concat(name));
       var meetingId = options.meetingId,
-        mediaConnections = options.mediaConnections;
+        mediaConnections = options.mediaConnections,
+        globalMeetingId = options.globalMeetingId,
+        webexConferenceIdStr = options.webexConferenceIdStr;
 
       // @ts-ignore
       var meeting = this.webex.meetings.meetingCollection.get(meetingId);
@@ -492,7 +514,9 @@ var CallDiagnosticMetrics = /*#__PURE__*/function (_StatelessWebexPlugin) {
       // grab identifiers
       var identifiers = this.getIdentifiers({
         meeting: meeting,
-        mediaConnections: (meeting === null || meeting === void 0 ? void 0 : meeting.mediaConnections) || mediaConnections
+        mediaConnections: (meeting === null || meeting === void 0 ? void 0 : meeting.mediaConnections) || mediaConnections,
+        webexConferenceIdStr: webexConferenceIdStr,
+        globalMeetingId: globalMeetingId
       });
 
       // create client event object
@@ -533,11 +557,15 @@ var CallDiagnosticMetrics = /*#__PURE__*/function (_StatelessWebexPlugin) {
         options = _ref5.options,
         errors = _ref5.errors;
       this.logger.log(_config2.CALL_DIAGNOSTIC_LOG_IDENTIFIER, 'CallDiagnosticMetrics: @createClientEventObjectPreMeeting. Creating pre meeting event object.', "name: ".concat(name));
-      var correlationId = options.correlationId;
+      var correlationId = options.correlationId,
+        globalMeetingId = options.globalMeetingId,
+        webexConferenceIdStr = options.webexConferenceIdStr;
 
       // grab identifiers
       var identifiers = this.getIdentifiers({
-        correlationId: correlationId
+        correlationId: correlationId,
+        globalMeetingId: globalMeetingId,
+        webexConferenceIdStr: webexConferenceIdStr
       });
 
       // create client event object

package/dist/call-diagnostic/call-diagnostic-metrics.js.map

@@ -1 +1 @@
-{"version":3,"names":["BrowserDetection","getOSVersion","getBrowserName","getBrowserVersion","CallDiagnosticMetrics","args","event","preLoginId","diagnosticEvent","prepareDiagnosticMetricItem","webex","eventPayload","type","originTime","sent","Date","toISOString","logger","log","CALL_DIAGNOSTIC_LOG_IDENTIFIER","internal","newMetrics","postPreLoginMetric","callDiagnosticEventsBatcher","CallDiagnosticEventsBatcher","parent","canAuthorize","credentials","isUnverifiedGuest","meetingId","meeting","meetings","meetingCollection","get","meetingInfo","enableConvergedArchitecture","undefined","options","defaultClientType","config","metrics","clientType","defaultSubClientType","subClientType","providedClientVersion","clientVersion","defaultSDKClientVersion","CLIENT_NAME","version","versionMetadata","extractVersionMetadata","origin","name","networkType","userAgent","userAgentToString","clientName","webexVersion","clientInfo","localNetworkPrefix","anonymizeIPAddress","geoHintInfo","clientAddress","osVersion","os","getOSNameInternal","browser","browserVersion","environment","newEnvironment","clientLaunchMethod","Error","mediaConnections","correlationId","identifiers","device","userId","deviceId","url","orgId","locusUrl","services","locusInfo","fullState","locusId","split","pop","locusStartTime","lastActive","mediaAgentAlias","mediaAgentGroupId","eventData","getOrigin","eventId","uuid","v4","triggered","senderCountryCode","countryCode","clearEmptyKeysRecursively","payload","console","warn","submitClientMetrics","CALL_DIAGNOSTIC_EVENT_FAILED_TO_SEND","fields","getIdentifiers","clientEventObject","canProceed","webClientDomain","window","location","hostname","intervals","sourceMetadata","applicationSoftwareType","applicationSoftwareVersion","mediaEngineSoftwareType","mediaEngineSoftwareVersion","startTime","prepareDiagnosticEvent","submitToCallDiagnostics","clientErrorCode","serviceErrorCode","serviceErrorName","error","partialParsedError","CLIENT_ERROR_CODE_TO_ERROR_PAYLOAD","fatal","shownToUser","category","errorCode","errorData","errorName","rawError","isBrowserMediaErrorName","getErrorPayloadForClientErrorCode","BROWSER_MEDIA_ERROR_NAME_TO_CLIENT_ERROR_CODES_MAP","body","code","reason","reasonCode","SERVICE_ERROR_CODES_TO_CLIENT_ERROR_CODES_MAP","isLocusServiceErrorCode","NEW_LOCUS_ERROR_CLIENT_CODE","isMeetingInfoServiceError","MEETING_INFO_LOOKUP_ERROR_CLIENT_CODE","isNetworkError","NETWORK_ERROR","errorDescription","message","isUnauthorizedError","AUTHENTICATION_FAILED_CODE","UNKNOWN_ERROR","errors","userType","getCurUserType","loginType","getCurLoginType","isConvergedArchitectureEnabled","getIsConvergedArchitectureEnabled","rawErrorMessage","generateCommonErrorMetadata","generatedError","generateClientEventErrorPayload","push","createClientEventObjectInMeeting","createClientEventObjectPreMeeting","prepareClientEvent","submitToCallDiagnosticsPreLogin","finalEvent","request","clientEvent","method","service","resource","headers","authorization","prepareFetchOptions","clientErrorPayload","StatelessWebexPlugin"],"sources":["call-diagnostic-metrics.ts"],"sourcesContent":["/* eslint-disable @typescript-eslint/no-unused-vars */\n/* eslint-disable class-methods-use-this */\n/* eslint-disable valid-jsdoc */\nimport {getOSNameInternal} from '@webex/internal-plugin-metrics';\nimport {BrowserDetection} from '@webex/common';\nimport uuid from 'uuid';\nimport {merge} from 'lodash';\nimport {StatelessWebexPlugin} from '@webex/webex-core';\n\nimport {\n  anonymizeIPAddress,\n  clearEmptyKeysRecursively,\n  isLocusServiceErrorCode,\n  prepareDiagnosticMetricItem,\n  userAgentToString,\n  extractVersionMetadata,\n  isMeetingInfoServiceError,\n  isBrowserMediaErrorName,\n  isNetworkError,\n  isUnauthorizedError,\n} from './call-diagnostic-metrics.util';\nimport {CLIENT_NAME} from '../config';\nimport {\n  Event,\n  ClientType,\n  SubClientType,\n  NetworkType,\n  EnvironmentType,\n  NewEnvironmentType,\n  ClientEvent,\n  SubmitClientEventOptions,\n  MediaQualityEvent,\n  SubmitMQEOptions,\n  SubmitMQEPayload,\n  ClientLaunchMethodType,\n  ClientEventError,\n  ClientEventPayload,\n  ClientInfo,\n  ClientEventPayloadError,\n} from '../metrics.types';\nimport CallDiagnosticEventsBatcher from './call-diagnostic-metrics-batcher';\nimport {\n  CLIENT_ERROR_CODE_TO_ERROR_PAYLOAD,\n  CALL_DIAGNOSTIC_EVENT_FAILED_TO_SEND,\n  NEW_LOCUS_ERROR_CLIENT_CODE,\n  SERVICE_ERROR_CODES_TO_CLIENT_ERROR_CODES_MAP,\n  UNKNOWN_ERROR,\n  BROWSER_MEDIA_ERROR_NAME_TO_CLIENT_ERROR_CODES_MAP,\n  MEETING_INFO_LOOKUP_ERROR_CLIENT_CODE,\n  CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n  NETWORK_ERROR,\n  AUTHENTICATION_FAILED_CODE,\n} from './config';\nimport {generateCommonErrorMetadata} from '../utils';\n\nconst {getOSVersion, getBrowserName, getBrowserVersion} = BrowserDetection();\n\ntype GetOriginOptions = {\n  clientType: ClientType;\n  subClientType: SubClientType;\n  networkType?: NetworkType;\n  clientLaunchMethod?: ClientLaunchMethodType;\n  environment?: EnvironmentType;\n  newEnvironment?: NewEnvironmentType;\n};\n\ntype GetIdentifiersOptions = {\n  meeting?: any;\n  mediaConnections?: any[];\n  correlationId?: string;\n};\n\n/**\n * @description Util class to handle Call Analyzer Metrics\n * @export\n * @class CallDiagnosticMetrics\n */\nexport default class CallDiagnosticMetrics extends StatelessWebexPlugin {\n  // @ts-ignore\n  private callDiagnosticEventsBatcher: CallDiagnosticEventsBatcher;\n  private logger: any; // to avoid adding @ts-ignore everywhere\n\n  /**\n   * Constructor\n   * @param args\n   */\n  constructor(...args) {\n    super(...args);\n    // @ts-ignore\n    this.logger = this.webex.logger;\n    // @ts-ignore\n    this.callDiagnosticEventsBatcher = new CallDiagnosticEventsBatcher({}, {parent: this.webex});\n  }\n\n  /**\n   * Returns the login type of the current user\n   * @returns one of 'login-ci','unverified-guest', null\n   */\n  getCurLoginType() {\n    // @ts-ignore\n    if (this.webex.canAuthorize) {\n      // @ts-ignore\n      return this.webex.credentials.isUnverifiedGuest ? 'unverified-guest' : 'login-ci';\n    }\n\n    return null;\n  }\n\n  /**\n   * Returns if the meeting has converged architecture enabled\n   * @param options.meetingId\n   */\n  getIsConvergedArchitectureEnabled({meetingId}: {meetingId?: string}): boolean {\n    if (meetingId) {\n      // @ts-ignore\n      const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n\n      return meeting?.meetingInfo?.enableConvergedArchitecture;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Get origin object for Call Diagnostic Event payload.\n   * @param options\n   * @param meetingId\n   * @returns\n   */\n  getOrigin(options: GetOriginOptions, meetingId?: string) {\n    const defaultClientType: ClientType =\n      // @ts-ignore\n      this.webex.meetings.config?.metrics?.clientType;\n    const defaultSubClientType: SubClientType =\n      // @ts-ignore\n      this.webex.meetings.config?.metrics?.subClientType;\n    // @ts-ignore\n    const providedClientVersion: string = this.webex.meetings.config?.metrics?.clientVersion;\n    // @ts-ignore\n    const defaultSDKClientVersion = `${CLIENT_NAME}/${this.webex.version}`;\n\n    let versionMetadata: Pick<ClientInfo, 'majorVersion' | 'minorVersion'> = {};\n\n    // sdk version split doesn't really make sense for now...\n    if (providedClientVersion) {\n      versionMetadata = extractVersionMetadata(providedClientVersion);\n    }\n\n    if (\n      (defaultClientType && defaultSubClientType) ||\n      (options.clientType && options.subClientType)\n    ) {\n      const origin: Event['origin'] = {\n        name: 'endpoint',\n        networkType: options?.networkType || 'unknown',\n        userAgent: userAgentToString({\n          // @ts-ignore\n          clientName: this.webex.meetings?.config?.metrics?.clientName,\n          // @ts-ignore\n          webexVersion: this.webex.version,\n        }),\n        clientInfo: {\n          clientType: options?.clientType || defaultClientType,\n          clientVersion: providedClientVersion || defaultSDKClientVersion,\n          ...versionMetadata,\n          localNetworkPrefix:\n            // @ts-ignore\n            anonymizeIPAddress(this.webex.meetings.geoHintInfo?.clientAddress) || undefined,\n          osVersion: getOSVersion() || 'unknown',\n          subClientType: options?.subClientType || defaultSubClientType,\n          os: getOSNameInternal(),\n          browser: getBrowserName(),\n          browserVersion: getBrowserVersion(),\n        },\n      };\n\n      if (meetingId) {\n        // @ts-ignore\n        const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n        if (meeting?.environment) {\n          origin.environment = meeting.environment;\n        }\n      }\n\n      if (options?.environment) {\n        origin.environment = options.environment;\n      }\n\n      if (options?.newEnvironment) {\n        origin.newEnvironment = options.newEnvironment;\n      }\n\n      if (options?.clientLaunchMethod) {\n        origin.clientInfo.clientLaunchMethod = options.clientLaunchMethod;\n      }\n\n      return origin;\n    }\n\n    throw new Error(\"ClientType and SubClientType can't be undefined\");\n  }\n\n  /**\n   * Gather identifier details for call diagnostic payload.\n   * @throws Error if initialization fails.\n   * @param options\n   */\n  getIdentifiers(options: GetIdentifiersOptions) {\n    const {meeting, mediaConnections, correlationId} = options;\n    const identifiers: Event['event']['identifiers'] = {correlationId: 'unknown'};\n\n    if (meeting) {\n      identifiers.correlationId = meeting.correlationId;\n    }\n\n    if (correlationId) {\n      identifiers.correlationId = correlationId;\n    }\n    // @ts-ignore\n    if (this.webex.internal) {\n      // @ts-ignore\n      const {device} = this.webex.internal;\n      identifiers.userId = device.userId;\n      identifiers.deviceId = device.url;\n      identifiers.orgId = device.orgId;\n      // @ts-ignore\n      identifiers.locusUrl = this.webex.internal.services.get('locus');\n    }\n\n    if (meeting?.locusInfo?.fullState) {\n      identifiers.locusUrl = meeting.locusUrl;\n      identifiers.locusId = meeting.locusUrl && meeting.locusUrl.split('/').pop();\n      identifiers.locusStartTime =\n        meeting.locusInfo.fullState && meeting.locusInfo.fullState.lastActive;\n    }\n\n    if (mediaConnections) {\n      identifiers.mediaAgentAlias = mediaConnections?.[0]?.mediaAgentAlias;\n      identifiers.mediaAgentGroupId = mediaConnections?.[0]?.mediaAgentGroupId;\n    }\n\n    if (identifiers.correlationId === undefined) {\n      throw new Error('Identifiers initialization failed.');\n    }\n\n    return identifiers;\n  }\n\n  /**\n   * Create diagnostic event, which can hold client event, feature event or MQE event data.\n   * This just initiates the shared properties that are required for all the 3 event categories.\n   * @param eventData\n   * @param options\n   * @returns\n   */\n  prepareDiagnosticEvent(eventData: Event['event'], options: any) {\n    const {meetingId} = options;\n    const origin = this.getOrigin(options, meetingId);\n\n    const event: Event = {\n      eventId: uuid.v4(),\n      version: 1,\n      origin,\n      originTime: {\n        triggered: new Date().toISOString(),\n        // is overridden in prepareRequest batcher\n        sent: 'not_defined_yet',\n      },\n      // @ts-ignore\n      senderCountryCode: this.webex.meetings.geoHintInfo?.countryCode,\n      event: eventData,\n    };\n\n    // sanitize (remove empty properties, CA requires it)\n    // but we don't want to sanitize MQE as most of the times\n    // values will be 0, [] etc, and they are required.\n    if (eventData.name !== 'client.mediaquality.event') {\n      clearEmptyKeysRecursively(event);\n    }\n\n    return event;\n  }\n\n  /**\n   * TODO: NOT IMPLEMENTED\n   * Submit Feature Event\n   * @returns\n   */\n  public submitFeatureEvent() {\n    throw Error('Not implemented');\n  }\n\n  /**\n   * Submit Media Quality Event\n   * @param args - submit params\n   * @param arg.name - event key\n   * @param arg.payload - additional payload to be merge with the default payload\n   * @param arg.options - options\n   */\n  submitMQE({\n    name,\n    payload,\n    options,\n  }: {\n    name: MediaQualityEvent['name'];\n    payload: SubmitMQEPayload;\n    options: SubmitMQEOptions;\n  }) {\n    const {meetingId, mediaConnections} = options;\n\n    // events that will most likely happen in join phase\n    if (meetingId) {\n      // @ts-ignore\n      const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n\n      if (!meeting) {\n        console.warn(\n          'Attempt to send MQE but no meeting was found...',\n          `event: ${name}, meetingId: ${meetingId}`\n        );\n        // @ts-ignore\n        this.webex.internal.metrics.submitClientMetrics(CALL_DIAGNOSTIC_EVENT_FAILED_TO_SEND, {\n          fields: {\n            meetingId,\n            name,\n          },\n        });\n\n        return;\n      }\n\n      // merge identifiers\n      const identifiers = this.getIdentifiers({\n        meeting,\n        mediaConnections: meeting.mediaConnections || mediaConnections,\n      });\n\n      // create media quality event object\n      let clientEventObject: MediaQualityEvent['payload'] = {\n        name,\n        canProceed: true,\n        identifiers,\n        eventData: {\n          webClientDomain: window.location.hostname,\n        },\n        intervals: payload.intervals,\n        sourceMetadata: {\n          applicationSoftwareType: CLIENT_NAME,\n          // @ts-ignore\n          applicationSoftwareVersion: this.webex.version,\n          mediaEngineSoftwareType: getBrowserName() || 'browser',\n          mediaEngineSoftwareVersion: getOSVersion() || 'unknown',\n          startTime: new Date().toISOString(),\n        },\n      };\n\n      // merge any new properties, or override existing ones\n      clientEventObject = merge(clientEventObject, payload);\n\n      // append media quality event data to the call diagnostic event\n      const diagnosticEvent = this.prepareDiagnosticEvent(clientEventObject, options);\n      this.submitToCallDiagnostics(diagnosticEvent);\n    } else {\n      throw new Error(\n        'Media quality events cant be sent outside the context of a meeting. Meeting id is required.'\n      );\n    }\n  }\n\n  /**\n   * Return Client Event payload by client error code\n   * @param arg - get error arg\n   * @param arg.clientErrorCode\n   * @param arg.serviceErrorCode\n   * @returns\n   */\n  public getErrorPayloadForClientErrorCode({\n    clientErrorCode,\n    serviceErrorCode,\n    serviceErrorName,\n  }: {\n    clientErrorCode: number;\n    serviceErrorCode: any;\n    serviceErrorName?: any;\n  }): ClientEventError {\n    let error: ClientEventError;\n\n    if (clientErrorCode) {\n      const partialParsedError = CLIENT_ERROR_CODE_TO_ERROR_PAYLOAD[clientErrorCode];\n\n      if (partialParsedError) {\n        error = merge(\n          {fatal: true, shownToUser: false, name: 'other', category: 'other'}, // default values\n          {errorCode: clientErrorCode},\n          serviceErrorName ? {errorData: {errorName: serviceErrorName}} : {},\n          {serviceErrorCode},\n          partialParsedError\n        );\n\n        return error;\n      }\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Generate error payload for Client Event\n   * @param rawError\n   */\n  generateClientEventErrorPayload(rawError: any) {\n    if (rawError.name) {\n      if (isBrowserMediaErrorName(rawError.name)) {\n        return this.getErrorPayloadForClientErrorCode({\n          serviceErrorCode: undefined,\n          clientErrorCode: BROWSER_MEDIA_ERROR_NAME_TO_CLIENT_ERROR_CODES_MAP[rawError.name],\n          serviceErrorName: rawError.name,\n        });\n      }\n    }\n\n    const serviceErrorCode =\n      rawError?.error?.body?.errorCode ||\n      rawError?.body?.errorCode ||\n      rawError?.body?.code ||\n      rawError?.body?.reason?.reasonCode;\n\n    if (serviceErrorCode) {\n      const clientErrorCode = SERVICE_ERROR_CODES_TO_CLIENT_ERROR_CODES_MAP[serviceErrorCode];\n      if (clientErrorCode) {\n        return this.getErrorPayloadForClientErrorCode({clientErrorCode, serviceErrorCode});\n      }\n\n      // by default, if it is locus error, return new locus err\n      if (isLocusServiceErrorCode(serviceErrorCode)) {\n        return this.getErrorPayloadForClientErrorCode({\n          clientErrorCode: NEW_LOCUS_ERROR_CLIENT_CODE,\n          serviceErrorCode,\n        });\n      }\n    }\n\n    if (isMeetingInfoServiceError(rawError)) {\n      return this.getErrorPayloadForClientErrorCode({\n        clientErrorCode: MEETING_INFO_LOOKUP_ERROR_CLIENT_CODE,\n        serviceErrorCode,\n      });\n    }\n\n    if (isNetworkError(rawError)) {\n      const payload = this.getErrorPayloadForClientErrorCode({\n        clientErrorCode: NETWORK_ERROR,\n        serviceErrorCode,\n      });\n      payload.errorDescription = rawError.message;\n\n      return payload;\n    }\n\n    if (isUnauthorizedError(rawError)) {\n      const payload = this.getErrorPayloadForClientErrorCode({\n        clientErrorCode: AUTHENTICATION_FAILED_CODE,\n        serviceErrorCode,\n      });\n      payload.errorDescription = rawError.message;\n\n      return payload;\n    }\n\n    // otherwise return unkown error\n    return this.getErrorPayloadForClientErrorCode({\n      clientErrorCode: UNKNOWN_ERROR,\n      serviceErrorCode: UNKNOWN_ERROR,\n    });\n  }\n\n  /**\n   * Create client event object for in meeting events\n   * @param arg - create args\n   * @param arg.event - event key\n   * @param arg.options - options\n   * @returns object\n   */\n  private createClientEventObjectInMeeting({\n    name,\n    options,\n    errors,\n  }: {\n    name: ClientEvent['name'];\n    options?: SubmitClientEventOptions;\n    errors?: ClientEventPayloadError;\n  }) {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @createClientEventObjectInMeeting. Creating in meeting event object.',\n      `name: ${name}`\n    );\n    const {meetingId, mediaConnections} = options;\n\n    // @ts-ignore\n    const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n\n    if (!meeting) {\n      console.warn(\n        'Attempt to send client event but no meeting was found...',\n        `name: ${name}, meetingId: ${meetingId}`\n      );\n      // @ts-ignore\n      this.webex.internal.metrics.submitClientMetrics(CALL_DIAGNOSTIC_EVENT_FAILED_TO_SEND, {\n        fields: {\n          meetingId,\n          name,\n        },\n      });\n\n      return undefined;\n    }\n\n    // grab identifiers\n    const identifiers = this.getIdentifiers({\n      meeting,\n      mediaConnections: meeting?.mediaConnections || mediaConnections,\n    });\n\n    // create client event object\n    const clientEventObject: ClientEvent['payload'] = {\n      name,\n      canProceed: true,\n      identifiers,\n      errors,\n      eventData: {\n        webClientDomain: window.location.hostname,\n      },\n      userType: meeting.getCurUserType(),\n      loginType: this.getCurLoginType(),\n      isConvergedArchitectureEnabled: this.getIsConvergedArchitectureEnabled({\n        meetingId,\n      }),\n    };\n\n    if (options?.rawError?.message) {\n      // @ts-ignore\n      clientEventObject.eventData.rawErrorMessage = options?.rawError?.message;\n    }\n\n    return clientEventObject;\n  }\n\n  /**\n   * Create client event object for pre meeting events\n   * @param arg - create args\n   * @param arg.event - event key\n   * @param arg.options - payload\n   * @returns object\n   */\n  private createClientEventObjectPreMeeting({\n    name,\n    options,\n    errors,\n  }: {\n    name: ClientEvent['name'];\n    options?: SubmitClientEventOptions;\n    errors?: ClientEventPayloadError;\n  }) {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @createClientEventObjectPreMeeting. Creating pre meeting event object.',\n      `name: ${name}`\n    );\n    const {correlationId} = options;\n\n    // grab identifiers\n    const identifiers = this.getIdentifiers({\n      correlationId,\n    });\n\n    // create client event object\n    const clientEventObject: ClientEvent['payload'] = {\n      name,\n      errors,\n      canProceed: true,\n      identifiers,\n      eventData: {\n        webClientDomain: window.location.hostname,\n      },\n      loginType: this.getCurLoginType(),\n    };\n\n    if (options?.rawError?.message) {\n      // @ts-ignore\n      clientEventObject.eventData.rawErrorMessage = options?.rawError?.message;\n    }\n\n    return clientEventObject;\n  }\n\n  /**\n   * Prepare Client Event CA event.\n   * @param arg - submit params\n   * @param arg.event - event key\n   * @param arg.payload - additional payload to be merged with default payload\n   * @param arg.options - payload\n   * @returns {any} options to be with fetch\n   * @throws\n   */\n  private prepareClientEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: ClientEventPayload;\n    options?: SubmitClientEventOptions;\n  }) {\n    const {meetingId, correlationId, rawError} = options;\n    let clientEventObject: ClientEvent['payload'];\n\n    // check if we need to generate errors\n    const errors: ClientEventPayloadError = [];\n\n    if (rawError) {\n      this.logger.log(\n        CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n        'CallDiagnosticMetrics: @prepareClientEvent. Error detected, attempting to map and attach it to the event...',\n        `name: ${name}`,\n        `rawError: ${generateCommonErrorMetadata(rawError)}`\n      );\n\n      const generatedError = this.generateClientEventErrorPayload(rawError);\n      if (generatedError) {\n        errors.push(generatedError);\n      }\n      this.logger.log(\n        CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n        'CallDiagnosticMetrics: @prepareClientEvent. Generated errors:',\n        `generatedError: ${JSON.stringify(generatedError)}`\n      );\n    }\n\n    // events that will most likely happen in join phase\n    if (meetingId) {\n      clientEventObject = this.createClientEventObjectInMeeting({name, options, errors});\n    } else if (correlationId) {\n      // any pre join events or events that are outside the meeting.\n      clientEventObject = this.createClientEventObjectPreMeeting({name, options, errors});\n    } else {\n      throw new Error('Not implemented');\n    }\n\n    // merge any new properties, or override existing ones\n    clientEventObject = merge(clientEventObject, payload);\n\n    // append client event data to the call diagnostic event\n    const diagnosticEvent = this.prepareDiagnosticEvent(clientEventObject, options);\n\n    return diagnosticEvent;\n  }\n\n  /**\n   * Submit Client Event CA event.\n   * @param arg - submit params\n   * @param arg.event - event key\n   * @param arg.payload - additional payload to be merged with default payload\n   * @param arg.options - payload\n   * @throws\n   */\n  public submitClientEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: ClientEventPayload;\n    options?: SubmitClientEventOptions;\n  }) {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @submitClientEvent. Submit Client Event CA event.',\n      `name: ${name}`,\n      `payload: ${JSON.stringify(payload)}`,\n      `options: ${JSON.stringify(options)}`\n    );\n    const diagnosticEvent = this.prepareClientEvent({name, payload, options});\n\n    if (options?.preLoginId) {\n      return this.submitToCallDiagnosticsPreLogin(diagnosticEvent, options?.preLoginId);\n    }\n\n    return this.submitToCallDiagnostics(diagnosticEvent);\n  }\n\n  /**\n   * Prepare the event and send the request to metrics-a service.\n   * @param event\n   * @returns promise\n   */\n  submitToCallDiagnostics(event: Event): Promise<any> {\n    // build metrics-a event type\n    const finalEvent = {\n      eventPayload: event,\n      type: ['diagnostic-event'],\n    };\n\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @submitToCallDiagnostics. Preparing to send the request',\n      `finalEvent: ${JSON.stringify(finalEvent)}`\n    );\n\n    return this.callDiagnosticEventsBatcher.request(finalEvent);\n  }\n\n  /**\n   * Pre login events are not batched. We make the request directly.\n   * @param event\n   * @param preLoginId\n   * @returns\n   */\n  public submitToCallDiagnosticsPreLogin = (event: Event, preLoginId?: string): Promise<any> => {\n    // build metrics-a event type\n    // @ts-ignore\n    const diagnosticEvent = prepareDiagnosticMetricItem(this.webex, {\n      eventPayload: event,\n      type: ['diagnostic-event'],\n    });\n\n    // append sent timestamp\n    diagnosticEvent.eventPayload.originTime.sent = new Date().toISOString();\n\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      `CallDiagnosticMetrics: @submitToCallDiagnosticsPreLogin. Sending the request:`,\n      `diagnosticEvent: ${JSON.stringify(diagnosticEvent)}`\n    );\n\n    // @ts-ignore\n    return this.webex.internal.newMetrics.postPreLoginMetric(diagnosticEvent, preLoginId);\n  };\n\n  /**\n   * Builds a request options object to later be passed to fetch().\n   * @param arg - submit params\n   * @param arg.event - event key\n   * @param arg.payload - additional payload to be merged with default payload\n   * @param arg.options - client event options\n   * @returns {Promise<any>}\n   * @throws\n   */\n  public async buildClientEventFetchRequestOptions({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: ClientEventPayload;\n    options?: SubmitClientEventOptions;\n  }): Promise<any> {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @buildClientEventFetchRequestOptions. Building request options object for fetch()...',\n      `name: ${name}`,\n      `payload: ${JSON.stringify(payload)}`,\n      `options: ${JSON.stringify(options)}`\n    );\n\n    const clientEvent = this.prepareClientEvent({name, payload, options});\n\n    // build metrics-a event type\n    // @ts-ignore\n    const diagnosticEvent = prepareDiagnosticMetricItem(this.webex, {\n      eventPayload: clientEvent,\n      type: ['diagnostic-event'],\n    });\n\n    const request = {\n      method: 'POST',\n      service: 'metrics',\n      resource: 'clientmetrics',\n      body: {\n        metrics: [diagnosticEvent],\n      },\n      headers: {},\n    };\n\n    if (options.preLoginId) {\n      request.headers = {\n        authorization: false,\n        'x-prelogin-userid': options.preLoginId,\n      };\n      request.resource = 'clientmetrics-prelogin';\n    }\n\n    // @ts-ignore\n    return this.webex.prepareFetchOptions(request);\n  }\n\n  /**\n   * Returns true if the specified serviceErrorCode maps to an expected error.\n   * @param {number} serviceErrorCode the service error code\n   * @returns {boolean}\n   */\n  public isServiceErrorExpected(serviceErrorCode: number): boolean {\n    const clientErrorCode = SERVICE_ERROR_CODES_TO_CLIENT_ERROR_CODES_MAP[serviceErrorCode];\n    const clientErrorPayload = CLIENT_ERROR_CODE_TO_ERROR_PAYLOAD[clientErrorCode];\n\n    return clientErrorPayload?.category === 'expected';\n  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eslint-disable @typescript-eslint/no-unused-vars */\n/* eslint-disable class-methods-use-this */\n/* eslint-disable valid-jsdoc */\nimport {getOSNameInternal} from '@webex/internal-plugin-metrics';\nimport {BrowserDetection} from '@webex/common';\nimport uuid from 'uuid';\nimport {merge} from 'lodash';\nimport {StatelessWebexPlugin} from '@webex/webex-core';\n\nimport {\n  anonymizeIPAddress,\n  clearEmptyKeysRecursively,\n  isLocusServiceErrorCode,\n  prepareDiagnosticMetricItem,\n  userAgentToString,\n  extractVersionMetadata,\n  isMeetingInfoServiceError,\n  isBrowserMediaErrorName,\n  isNetworkError,\n  isUnauthorizedError,\n} from './call-diagnostic-metrics.util';\nimport {CLIENT_NAME} from '../config';\nimport {\n  Event,\n  ClientType,\n  SubClientType,\n  NetworkType,\n  EnvironmentType,\n  NewEnvironmentType,\n  ClientEvent,\n  SubmitClientEventOptions,\n  MediaQualityEvent,\n  SubmitMQEOptions,\n  SubmitMQEPayload,\n  ClientLaunchMethodType,\n  ClientEventError,\n  ClientEventPayload,\n  ClientInfo,\n  ClientEventPayloadError,\n} from '../metrics.types';\nimport CallDiagnosticEventsBatcher from './call-diagnostic-metrics-batcher';\nimport {\n  CLIENT_ERROR_CODE_TO_ERROR_PAYLOAD,\n  CALL_DIAGNOSTIC_EVENT_FAILED_TO_SEND,\n  NEW_LOCUS_ERROR_CLIENT_CODE,\n  SERVICE_ERROR_CODES_TO_CLIENT_ERROR_CODES_MAP,\n  UNKNOWN_ERROR,\n  BROWSER_MEDIA_ERROR_NAME_TO_CLIENT_ERROR_CODES_MAP,\n  MEETING_INFO_LOOKUP_ERROR_CLIENT_CODE,\n  CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n  NETWORK_ERROR,\n  AUTHENTICATION_FAILED_CODE,\n} from './config';\nimport {generateCommonErrorMetadata} from '../utils';\n\nconst {getOSVersion, getBrowserName, getBrowserVersion} = BrowserDetection();\n\ntype GetOriginOptions = {\n  clientType: ClientType;\n  subClientType: SubClientType;\n  networkType?: NetworkType;\n  clientLaunchMethod?: ClientLaunchMethodType;\n  environment?: EnvironmentType;\n  newEnvironment?: NewEnvironmentType;\n};\n\ntype GetIdentifiersOptions = {\n  meeting?: any;\n  mediaConnections?: any[];\n  correlationId?: string;\n  globalMeetingId?: string;\n  webexConferenceIdStr?: string;\n};\n\n/**\n * @description Util class to handle Call Analyzer Metrics\n * @export\n * @class CallDiagnosticMetrics\n */\nexport default class CallDiagnosticMetrics extends StatelessWebexPlugin {\n  // @ts-ignore\n  private callDiagnosticEventsBatcher: CallDiagnosticEventsBatcher;\n  private logger: any; // to avoid adding @ts-ignore everywhere\n\n  /**\n   * Constructor\n   * @param args\n   */\n  constructor(...args) {\n    super(...args);\n    // @ts-ignore\n    this.logger = this.webex.logger;\n    // @ts-ignore\n    this.callDiagnosticEventsBatcher = new CallDiagnosticEventsBatcher({}, {parent: this.webex});\n  }\n\n  /**\n   * Returns the login type of the current user\n   * @returns one of 'login-ci','unverified-guest', null\n   */\n  getCurLoginType() {\n    // @ts-ignore\n    if (this.webex.canAuthorize) {\n      // @ts-ignore\n      return this.webex.credentials.isUnverifiedGuest ? 'unverified-guest' : 'login-ci';\n    }\n\n    return null;\n  }\n\n  /**\n   * Returns if the meeting has converged architecture enabled\n   * @param options.meetingId\n   */\n  getIsConvergedArchitectureEnabled({meetingId}: {meetingId?: string}): boolean {\n    if (meetingId) {\n      // @ts-ignore\n      const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n\n      return meeting?.meetingInfo?.enableConvergedArchitecture;\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Get origin object for Call Diagnostic Event payload.\n   * @param options\n   * @param meetingId\n   * @returns\n   */\n  getOrigin(options: GetOriginOptions, meetingId?: string) {\n    const defaultClientType: ClientType =\n      // @ts-ignore\n      this.webex.meetings.config?.metrics?.clientType;\n    const defaultSubClientType: SubClientType =\n      // @ts-ignore\n      this.webex.meetings.config?.metrics?.subClientType;\n    // @ts-ignore\n    const providedClientVersion: string = this.webex.meetings.config?.metrics?.clientVersion;\n    // @ts-ignore\n    const defaultSDKClientVersion = `${CLIENT_NAME}/${this.webex.version}`;\n\n    let versionMetadata: Pick<ClientInfo, 'majorVersion' | 'minorVersion'> = {};\n\n    // sdk version split doesn't really make sense for now...\n    if (providedClientVersion) {\n      versionMetadata = extractVersionMetadata(providedClientVersion);\n    }\n\n    if (\n      (defaultClientType && defaultSubClientType) ||\n      (options.clientType && options.subClientType)\n    ) {\n      const origin: Event['origin'] = {\n        name: 'endpoint',\n        networkType: options?.networkType || 'unknown',\n        userAgent: userAgentToString({\n          // @ts-ignore\n          clientName: this.webex.meetings?.config?.metrics?.clientName,\n          // @ts-ignore\n          webexVersion: this.webex.version,\n        }),\n        clientInfo: {\n          clientType: options?.clientType || defaultClientType,\n          clientVersion: providedClientVersion || defaultSDKClientVersion,\n          ...versionMetadata,\n          localNetworkPrefix:\n            // @ts-ignore\n            anonymizeIPAddress(this.webex.meetings.geoHintInfo?.clientAddress) || undefined,\n          osVersion: getOSVersion() || 'unknown',\n          subClientType: options?.subClientType || defaultSubClientType,\n          os: getOSNameInternal(),\n          browser: getBrowserName(),\n          browserVersion: getBrowserVersion(),\n        },\n      };\n\n      if (meetingId) {\n        // @ts-ignore\n        const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n        if (meeting?.environment) {\n          origin.environment = meeting.environment;\n        }\n      }\n\n      if (options?.environment) {\n        origin.environment = options.environment;\n      }\n\n      if (options?.newEnvironment) {\n        origin.newEnvironment = options.newEnvironment;\n      }\n\n      if (options?.clientLaunchMethod) {\n        origin.clientInfo.clientLaunchMethod = options.clientLaunchMethod;\n      }\n\n      return origin;\n    }\n\n    throw new Error(\"ClientType and SubClientType can't be undefined\");\n  }\n\n  /**\n   * Gather identifier details for call diagnostic payload.\n   * @throws Error if initialization fails.\n   * @param options\n   */\n  getIdentifiers(options: GetIdentifiersOptions) {\n    const {meeting, mediaConnections, correlationId, webexConferenceIdStr, globalMeetingId} =\n      options;\n    const identifiers: Event['event']['identifiers'] = {\n      correlationId: 'unknown',\n    };\n\n    if (meeting) {\n      identifiers.correlationId = meeting.correlationId;\n    }\n\n    if (correlationId) {\n      identifiers.correlationId = correlationId;\n    }\n    // @ts-ignore\n    if (this.webex.internal) {\n      // @ts-ignore\n      const {device} = this.webex.internal;\n      identifiers.userId = device.userId;\n      identifiers.deviceId = device.url;\n      identifiers.orgId = device.orgId;\n      // @ts-ignore\n      identifiers.locusUrl = this.webex.internal.services.get('locus');\n    }\n\n    if (meeting?.locusInfo?.fullState) {\n      identifiers.locusUrl = meeting.locusUrl;\n      identifiers.locusId = meeting.locusUrl && meeting.locusUrl.split('/').pop();\n      identifiers.locusStartTime =\n        meeting.locusInfo.fullState && meeting.locusInfo.fullState.lastActive;\n    }\n\n    if (meeting?.meetingInfo?.confID) {\n      identifiers.webexConferenceIdStr = meeting.meetingInfo?.confID;\n    }\n\n    if (meeting?.meetingInfo?.meetingId) {\n      identifiers.globalMeetingId = meeting.meetingInfo?.meetingId;\n    }\n\n    if (mediaConnections) {\n      identifiers.mediaAgentAlias = mediaConnections?.[0]?.mediaAgentAlias;\n      identifiers.mediaAgentGroupId = mediaConnections?.[0]?.mediaAgentGroupId;\n    }\n\n    if (!identifiers?.webexConferenceIdStr && webexConferenceIdStr) {\n      identifiers.webexConferenceIdStr = webexConferenceIdStr;\n    }\n\n    if (!identifiers?.globalMeetingId && globalMeetingId) {\n      identifiers.globalMeetingId = globalMeetingId;\n    }\n\n    if (identifiers.correlationId === undefined) {\n      throw new Error('Identifiers initialization failed.');\n    }\n\n    return identifiers;\n  }\n\n  /**\n   * Create diagnostic event, which can hold client event, feature event or MQE event data.\n   * This just initiates the shared properties that are required for all the 3 event categories.\n   * @param eventData\n   * @param options\n   * @returns\n   */\n  prepareDiagnosticEvent(eventData: Event['event'], options: any) {\n    const {meetingId} = options;\n    const origin = this.getOrigin(options, meetingId);\n\n    const event: Event = {\n      eventId: uuid.v4(),\n      version: 1,\n      origin,\n      originTime: {\n        triggered: new Date().toISOString(),\n        // is overridden in prepareRequest batcher\n        sent: 'not_defined_yet',\n      },\n      // @ts-ignore\n      senderCountryCode: this.webex.meetings.geoHintInfo?.countryCode,\n      event: eventData,\n    };\n\n    // sanitize (remove empty properties, CA requires it)\n    // but we don't want to sanitize MQE as most of the times\n    // values will be 0, [] etc, and they are required.\n    if (eventData.name !== 'client.mediaquality.event') {\n      clearEmptyKeysRecursively(event);\n    }\n\n    return event;\n  }\n\n  /**\n   * TODO: NOT IMPLEMENTED\n   * Submit Feature Event\n   * @returns\n   */\n  public submitFeatureEvent() {\n    throw Error('Not implemented');\n  }\n\n  /**\n   * Submit Media Quality Event\n   * @param args - submit params\n   * @param arg.name - event key\n   * @param arg.payload - additional payload to be merge with the default payload\n   * @param arg.options - options\n   */\n  submitMQE({\n    name,\n    payload,\n    options,\n  }: {\n    name: MediaQualityEvent['name'];\n    payload: SubmitMQEPayload;\n    options: SubmitMQEOptions;\n  }) {\n    const {meetingId, mediaConnections, webexConferenceIdStr, globalMeetingId} = options;\n\n    // events that will most likely happen in join phase\n    if (meetingId) {\n      // @ts-ignore\n      const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n\n      if (!meeting) {\n        console.warn(\n          'Attempt to send MQE but no meeting was found...',\n          `event: ${name}, meetingId: ${meetingId}`\n        );\n        // @ts-ignore\n        this.webex.internal.metrics.submitClientMetrics(CALL_DIAGNOSTIC_EVENT_FAILED_TO_SEND, {\n          fields: {\n            meetingId,\n            name,\n          },\n        });\n\n        return;\n      }\n\n      // merge identifiers\n      const identifiers = this.getIdentifiers({\n        meeting,\n        mediaConnections: meeting.mediaConnections || mediaConnections,\n        webexConferenceIdStr,\n        globalMeetingId,\n      });\n\n      // create media quality event object\n      let clientEventObject: MediaQualityEvent['payload'] = {\n        name,\n        canProceed: true,\n        identifiers,\n        eventData: {\n          webClientDomain: window.location.hostname,\n        },\n        intervals: payload.intervals,\n        sourceMetadata: {\n          applicationSoftwareType: CLIENT_NAME,\n          // @ts-ignore\n          applicationSoftwareVersion: this.webex.version,\n          mediaEngineSoftwareType: getBrowserName() || 'browser',\n          mediaEngineSoftwareVersion: getOSVersion() || 'unknown',\n          startTime: new Date().toISOString(),\n        },\n      };\n\n      // merge any new properties, or override existing ones\n      clientEventObject = merge(clientEventObject, payload);\n\n      // append media quality event data to the call diagnostic event\n      const diagnosticEvent = this.prepareDiagnosticEvent(clientEventObject, options);\n      this.submitToCallDiagnostics(diagnosticEvent);\n    } else {\n      throw new Error(\n        'Media quality events cant be sent outside the context of a meeting. Meeting id is required.'\n      );\n    }\n  }\n\n  /**\n   * Return Client Event payload by client error code\n   * @param arg - get error arg\n   * @param arg.clientErrorCode\n   * @param arg.serviceErrorCode\n   * @returns\n   */\n  public getErrorPayloadForClientErrorCode({\n    clientErrorCode,\n    serviceErrorCode,\n    serviceErrorName,\n  }: {\n    clientErrorCode: number;\n    serviceErrorCode: any;\n    serviceErrorName?: any;\n  }): ClientEventError {\n    let error: ClientEventError;\n\n    if (clientErrorCode) {\n      const partialParsedError = CLIENT_ERROR_CODE_TO_ERROR_PAYLOAD[clientErrorCode];\n\n      if (partialParsedError) {\n        error = merge(\n          {fatal: true, shownToUser: false, name: 'other', category: 'other'}, // default values\n          {errorCode: clientErrorCode},\n          serviceErrorName ? {errorData: {errorName: serviceErrorName}} : {},\n          {serviceErrorCode},\n          partialParsedError\n        );\n\n        return error;\n      }\n    }\n\n    return undefined;\n  }\n\n  /**\n   * Generate error payload for Client Event\n   * @param rawError\n   */\n  generateClientEventErrorPayload(rawError: any) {\n    if (rawError.name) {\n      if (isBrowserMediaErrorName(rawError.name)) {\n        return this.getErrorPayloadForClientErrorCode({\n          serviceErrorCode: undefined,\n          clientErrorCode: BROWSER_MEDIA_ERROR_NAME_TO_CLIENT_ERROR_CODES_MAP[rawError.name],\n          serviceErrorName: rawError.name,\n        });\n      }\n    }\n\n    const serviceErrorCode =\n      rawError?.error?.body?.errorCode ||\n      rawError?.body?.errorCode ||\n      rawError?.body?.code ||\n      rawError?.body?.reason?.reasonCode;\n\n    if (serviceErrorCode) {\n      const clientErrorCode = SERVICE_ERROR_CODES_TO_CLIENT_ERROR_CODES_MAP[serviceErrorCode];\n      if (clientErrorCode) {\n        return this.getErrorPayloadForClientErrorCode({clientErrorCode, serviceErrorCode});\n      }\n\n      // by default, if it is locus error, return new locus err\n      if (isLocusServiceErrorCode(serviceErrorCode)) {\n        return this.getErrorPayloadForClientErrorCode({\n          clientErrorCode: NEW_LOCUS_ERROR_CLIENT_CODE,\n          serviceErrorCode,\n        });\n      }\n    }\n\n    if (isMeetingInfoServiceError(rawError)) {\n      return this.getErrorPayloadForClientErrorCode({\n        clientErrorCode: MEETING_INFO_LOOKUP_ERROR_CLIENT_CODE,\n        serviceErrorCode,\n      });\n    }\n\n    if (isNetworkError(rawError)) {\n      const payload = this.getErrorPayloadForClientErrorCode({\n        clientErrorCode: NETWORK_ERROR,\n        serviceErrorCode,\n      });\n      payload.errorDescription = rawError.message;\n\n      return payload;\n    }\n\n    if (isUnauthorizedError(rawError)) {\n      const payload = this.getErrorPayloadForClientErrorCode({\n        clientErrorCode: AUTHENTICATION_FAILED_CODE,\n        serviceErrorCode,\n      });\n      payload.errorDescription = rawError.message;\n\n      return payload;\n    }\n\n    // otherwise return unkown error\n    return this.getErrorPayloadForClientErrorCode({\n      clientErrorCode: UNKNOWN_ERROR,\n      serviceErrorCode: UNKNOWN_ERROR,\n    });\n  }\n\n  /**\n   * Create client event object for in meeting events\n   * @param arg - create args\n   * @param arg.event - event key\n   * @param arg.options - options\n   * @returns object\n   */\n  private createClientEventObjectInMeeting({\n    name,\n    options,\n    errors,\n  }: {\n    name: ClientEvent['name'];\n    options?: SubmitClientEventOptions;\n    errors?: ClientEventPayloadError;\n  }) {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @createClientEventObjectInMeeting. Creating in meeting event object.',\n      `name: ${name}`\n    );\n    const {meetingId, mediaConnections, globalMeetingId, webexConferenceIdStr} = options;\n\n    // @ts-ignore\n    const meeting = this.webex.meetings.meetingCollection.get(meetingId);\n\n    if (!meeting) {\n      console.warn(\n        'Attempt to send client event but no meeting was found...',\n        `name: ${name}, meetingId: ${meetingId}`\n      );\n      // @ts-ignore\n      this.webex.internal.metrics.submitClientMetrics(CALL_DIAGNOSTIC_EVENT_FAILED_TO_SEND, {\n        fields: {\n          meetingId,\n          name,\n        },\n      });\n\n      return undefined;\n    }\n\n    // grab identifiers\n    const identifiers = this.getIdentifiers({\n      meeting,\n      mediaConnections: meeting?.mediaConnections || mediaConnections,\n      webexConferenceIdStr,\n      globalMeetingId,\n    });\n\n    // create client event object\n    const clientEventObject: ClientEvent['payload'] = {\n      name,\n      canProceed: true,\n      identifiers,\n      errors,\n      eventData: {\n        webClientDomain: window.location.hostname,\n      },\n      userType: meeting.getCurUserType(),\n      loginType: this.getCurLoginType(),\n      isConvergedArchitectureEnabled: this.getIsConvergedArchitectureEnabled({\n        meetingId,\n      }),\n    };\n\n    if (options?.rawError?.message) {\n      // @ts-ignore\n      clientEventObject.eventData.rawErrorMessage = options?.rawError?.message;\n    }\n\n    return clientEventObject;\n  }\n\n  /**\n   * Create client event object for pre meeting events\n   * @param arg - create args\n   * @param arg.event - event key\n   * @param arg.options - payload\n   * @returns object\n   */\n  private createClientEventObjectPreMeeting({\n    name,\n    options,\n    errors,\n  }: {\n    name: ClientEvent['name'];\n    options?: SubmitClientEventOptions;\n    errors?: ClientEventPayloadError;\n  }) {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @createClientEventObjectPreMeeting. Creating pre meeting event object.',\n      `name: ${name}`\n    );\n    const {correlationId, globalMeetingId, webexConferenceIdStr} = options;\n\n    // grab identifiers\n    const identifiers = this.getIdentifiers({\n      correlationId,\n      globalMeetingId,\n      webexConferenceIdStr,\n    });\n\n    // create client event object\n    const clientEventObject: ClientEvent['payload'] = {\n      name,\n      errors,\n      canProceed: true,\n      identifiers,\n      eventData: {\n        webClientDomain: window.location.hostname,\n      },\n      loginType: this.getCurLoginType(),\n    };\n\n    if (options?.rawError?.message) {\n      // @ts-ignore\n      clientEventObject.eventData.rawErrorMessage = options?.rawError?.message;\n    }\n\n    return clientEventObject;\n  }\n\n  /**\n   * Prepare Client Event CA event.\n   * @param arg - submit params\n   * @param arg.event - event key\n   * @param arg.payload - additional payload to be merged with default payload\n   * @param arg.options - payload\n   * @returns {any} options to be with fetch\n   * @throws\n   */\n  private prepareClientEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: ClientEventPayload;\n    options?: SubmitClientEventOptions;\n  }) {\n    const {meetingId, correlationId, rawError} = options;\n    let clientEventObject: ClientEvent['payload'];\n\n    // check if we need to generate errors\n    const errors: ClientEventPayloadError = [];\n\n    if (rawError) {\n      this.logger.log(\n        CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n        'CallDiagnosticMetrics: @prepareClientEvent. Error detected, attempting to map and attach it to the event...',\n        `name: ${name}`,\n        `rawError: ${generateCommonErrorMetadata(rawError)}`\n      );\n\n      const generatedError = this.generateClientEventErrorPayload(rawError);\n      if (generatedError) {\n        errors.push(generatedError);\n      }\n      this.logger.log(\n        CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n        'CallDiagnosticMetrics: @prepareClientEvent. Generated errors:',\n        `generatedError: ${JSON.stringify(generatedError)}`\n      );\n    }\n\n    // events that will most likely happen in join phase\n    if (meetingId) {\n      clientEventObject = this.createClientEventObjectInMeeting({name, options, errors});\n    } else if (correlationId) {\n      // any pre join events or events that are outside the meeting.\n      clientEventObject = this.createClientEventObjectPreMeeting({name, options, errors});\n    } else {\n      throw new Error('Not implemented');\n    }\n\n    // merge any new properties, or override existing ones\n    clientEventObject = merge(clientEventObject, payload);\n\n    // append client event data to the call diagnostic event\n    const diagnosticEvent = this.prepareDiagnosticEvent(clientEventObject, options);\n\n    return diagnosticEvent;\n  }\n\n  /**\n   * Submit Client Event CA event.\n   * @param arg - submit params\n   * @param arg.event - event key\n   * @param arg.payload - additional payload to be merged with default payload\n   * @param arg.options - payload\n   * @throws\n   */\n  public submitClientEvent({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: ClientEventPayload;\n    options?: SubmitClientEventOptions;\n  }) {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @submitClientEvent. Submit Client Event CA event.',\n      `name: ${name}`,\n      `payload: ${JSON.stringify(payload)}`,\n      `options: ${JSON.stringify(options)}`\n    );\n    const diagnosticEvent = this.prepareClientEvent({name, payload, options});\n\n    if (options?.preLoginId) {\n      return this.submitToCallDiagnosticsPreLogin(diagnosticEvent, options?.preLoginId);\n    }\n\n    return this.submitToCallDiagnostics(diagnosticEvent);\n  }\n\n  /**\n   * Prepare the event and send the request to metrics-a service.\n   * @param event\n   * @returns promise\n   */\n  submitToCallDiagnostics(event: Event): Promise<any> {\n    // build metrics-a event type\n    const finalEvent = {\n      eventPayload: event,\n      type: ['diagnostic-event'],\n    };\n\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @submitToCallDiagnostics. Preparing to send the request',\n      `finalEvent: ${JSON.stringify(finalEvent)}`\n    );\n\n    return this.callDiagnosticEventsBatcher.request(finalEvent);\n  }\n\n  /**\n   * Pre login events are not batched. We make the request directly.\n   * @param event\n   * @param preLoginId\n   * @returns\n   */\n  public submitToCallDiagnosticsPreLogin = (event: Event, preLoginId?: string): Promise<any> => {\n    // build metrics-a event type\n    // @ts-ignore\n    const diagnosticEvent = prepareDiagnosticMetricItem(this.webex, {\n      eventPayload: event,\n      type: ['diagnostic-event'],\n    });\n\n    // append sent timestamp\n    diagnosticEvent.eventPayload.originTime.sent = new Date().toISOString();\n\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      `CallDiagnosticMetrics: @submitToCallDiagnosticsPreLogin. Sending the request:`,\n      `diagnosticEvent: ${JSON.stringify(diagnosticEvent)}`\n    );\n\n    // @ts-ignore\n    return this.webex.internal.newMetrics.postPreLoginMetric(diagnosticEvent, preLoginId);\n  };\n\n  /**\n   * Builds a request options object to later be passed to fetch().\n   * @param arg - submit params\n   * @param arg.event - event key\n   * @param arg.payload - additional payload to be merged with default payload\n   * @param arg.options - client event options\n   * @returns {Promise<any>}\n   * @throws\n   */\n  public async buildClientEventFetchRequestOptions({\n    name,\n    payload,\n    options,\n  }: {\n    name: ClientEvent['name'];\n    payload?: ClientEventPayload;\n    options?: SubmitClientEventOptions;\n  }): Promise<any> {\n    this.logger.log(\n      CALL_DIAGNOSTIC_LOG_IDENTIFIER,\n      'CallDiagnosticMetrics: @buildClientEventFetchRequestOptions. Building request options object for fetch()...',\n      `name: ${name}`,\n      `payload: ${JSON.stringify(payload)}`,\n      `options: ${JSON.stringify(options)}`\n    );\n\n    const clientEvent = this.prepareClientEvent({name, payload, options});\n\n    // build metrics-a event type\n    // @ts-ignore\n    const diagnosticEvent = prepareDiagnosticMetricItem(this.webex, {\n      eventPayload: clientEvent,\n      type: ['diagnostic-event'],\n    });\n\n    const request = {\n      method: 'POST',\n      service: 'metrics',\n      resource: 'clientmetrics',\n      body: {\n        metrics: [diagnosticEvent],\n      },\n      headers: {},\n    };\n\n    if (options.preLoginId) {\n      request.headers = {\n        authorization: false,\n        'x-prelogin-userid': options.preLoginId,\n      };\n      request.resource = 'clientmetrics-prelogin';\n    }\n\n    // @ts-ignore\n    return this.webex.prepareFetchOptions(request);\n  }\n\n  /**\n   * Returns true if the specified serviceErrorCode maps to an expected error.\n   * @param {number} serviceErrorCode the service error code\n   * @returns {boolean}\n   */\n  public isServiceErrorExpected(serviceErrorCode: number): boolean {\n    const clientErrorCode = SERVICE_ERROR_CODES_TO_CLIENT_ERROR_CODES_MAP[serviceErrorCode];\n    const clientErrorPayload = CLIENT_ERROR_CODE_TO_ERROR_PAYLOAD[clientErrorCode];\n\n    return clientErrorPayload?.category === 'expected';\n  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package/dist/metrics.js

@@ -161,7 +161,7 @@ var Metrics = _webexCore.WebexPlugin.extend({
       });
     });
   },
-  version: "3.0.0-beta.270"
+  version: "3.0.0-beta.272"
 });
 var _default = Metrics;
 exports.default = _default;

package/dist/metrics.types.js.map

@@ -1 +1 @@
-{"version":3,"names":[],"sources":["metrics.types.ts"],"sourcesContent":["import {\n  ClientEvent as RawClientEvent,\n  Event as RawEvent,\n  MediaQualityEvent as RawMediaQualityEvent,\n} from '@webex/event-dictionary-ts';\n\nexport type Event = Omit<RawEvent, 'event'> & {event: RawClientEvent | RawMediaQualityEvent};\n\nexport type ClientEventError = NonNullable<RawClientEvent['errors']>[0];\n\nexport type EnvironmentType = NonNullable<RawEvent['origin']['environment']>;\n\nexport type NewEnvironmentType = NonNullable<RawEvent['origin']['newEnvironment']>;\n\nexport type ClientLaunchMethodType = NonNullable<\n  RawEvent['origin']['clientInfo']\n>['clientLaunchMethod'];\n\nexport type SubmitClientEventOptions = {\n  meetingId?: string;\n  mediaConnections?: any[];\n  rawError?: any;\n  correlationId?: string;\n  preLoginId?: string;\n  environment?: EnvironmentType;\n  newEnvironmentType?: NewEnvironmentType;\n  clientLaunchMethod?: ClientLaunchMethodType;\n};\n\nexport type SubmitMQEOptions = {\n  meetingId: string;\n  mediaConnections?: any[];\n  networkType?: Event['origin']['networkType'];\n};\n\nexport type InternalEvent = {\n  name:\n    | 'internal.client.meetinginfo.request'\n    | 'internal.client.meetinginfo.response'\n    | 'internal.reset.join.latencies'\n    | 'internal.client.meeting.click.joinbutton'\n    | 'internal.host.meeting.participant.admitted'\n    | 'internal.client.meeting.interstitial-window.showed'\n    | 'internal.client.interstitial-window.click.joinbutton';\n  payload?: never;\n  options?: never;\n};\n\nexport interface ClientEvent {\n  name: RawClientEvent['name'];\n  payload?: RawClientEvent;\n  options?: SubmitClientEventOptions;\n}\n\nexport interface BehavioralEvent {\n  // TODO: not implemented\n  name: 'host.meeting.participant.admitted' | 'sdk.media-flow.started';\n  payload?: never;\n  options?: never;\n}\n\nexport interface OperationalEvent {\n  // TODO: not implemented\n  name: never;\n  payload?: never;\n  options?: never;\n}\n\nexport interface FeatureEvent {\n  // TODO: not implemented\n  name: never;\n  payload?: never;\n  options?: never;\n}\n\nexport interface MediaQualityEvent {\n  name: RawMediaQualityEvent['name'];\n  payload?: RawMediaQualityEvent;\n  options: SubmitMQEOptions;\n}\n\nexport type RecursivePartial<T> = {\n  [P in keyof T]?: T[P] extends (infer U)[]\n    ? RecursivePartial<U>[]\n    : T[P] extends object\n    ? RecursivePartial<T[P]>\n    : T[P];\n};\n\nexport type MetricEventNames =\n  | InternalEvent['name']\n  | ClientEvent['name']\n  | BehavioralEvent['name']\n  | OperationalEvent['name']\n  | FeatureEvent['name']\n  | MediaQualityEvent['name'];\n\nexport type ClientInfo = NonNullable<RawEvent['origin']['clientInfo']>;\nexport type ClientType = NonNullable<RawEvent['origin']['clientInfo']>['clientType'];\nexport type SubClientType = NonNullable<RawEvent['origin']['clientInfo']>['subClientType'];\nexport type NetworkType = NonNullable<RawEvent['origin']>['networkType'];\n\nexport type ClientEventPayload = RecursivePartial<ClientEvent['payload']>;\nexport type ClientEventLeaveReason = ClientEvent['payload']['leaveReason'];\nexport type ClientEventPayloadError = ClientEvent['payload']['errors'];\n\nexport type MediaQualityEventAudioSetupDelayPayload = NonNullable<\n  MediaQualityEvent['payload']\n>['audioSetupDelay'];\nexport type MediaQualityEventVideoSetupDelayPayload = NonNullable<\n  MediaQualityEvent['payload']\n>['videoSetupDelay'];\n\nexport type SubmitMQEPayload = RecursivePartial<MediaQualityEvent['payload']> & {\n  intervals: NonNullable<MediaQualityEvent['payload']>['intervals'];\n};\n\nexport type SubmitInternalEvent = (args: {\n  name: InternalEvent['name'];\n  payload?: RecursivePartial<InternalEvent['payload']>;\n  options?: any;\n}) => void;\n\nexport type SubmitBehavioralEvent = (args: {\n  name: BehavioralEvent['name'];\n  payload?: RecursivePartial<BehavioralEvent['payload']>;\n  options?: any;\n}) => void;\n\nexport type SubmitClientEvent = (args: {\n  name: ClientEvent['name'];\n  payload?: RecursivePartial<ClientEvent['payload']>;\n  options?: SubmitClientEventOptions;\n}) => Promise<any>;\n\nexport type SubmitOperationalEvent = (args: {\n  name: OperationalEvent['name'];\n  payload?: RecursivePartial<OperationalEvent['payload']>;\n  options?: any;\n}) => void;\n\nexport type SubmitMQE = (args: {\n  name: MediaQualityEvent['name'];\n  payload: SubmitMQEPayload;\n  options: any;\n}) => void;\n\nexport type BuildClientEventFetchRequestOptions = (args: {\n  name: ClientEvent['name'];\n  payload?: RecursivePartial<ClientEvent['payload']>;\n  options?: SubmitClientEventOptions;\n}) => Promise<any>;\n"],"mappings":""}
+{"version":3,"names":[],"sources":["metrics.types.ts"],"sourcesContent":["import {\n  ClientEvent as RawClientEvent,\n  Event as RawEvent,\n  MediaQualityEvent as RawMediaQualityEvent,\n} from '@webex/event-dictionary-ts';\n\nexport type Event = Omit<RawEvent, 'event'> & {event: RawClientEvent | RawMediaQualityEvent};\n\nexport type ClientEventError = NonNullable<RawClientEvent['errors']>[0];\n\nexport type EnvironmentType = NonNullable<RawEvent['origin']['environment']>;\n\nexport type NewEnvironmentType = NonNullable<RawEvent['origin']['newEnvironment']>;\n\nexport type ClientLaunchMethodType = NonNullable<\n  RawEvent['origin']['clientInfo']\n>['clientLaunchMethod'];\n\nexport type SubmitClientEventOptions = {\n  meetingId?: string;\n  mediaConnections?: any[];\n  rawError?: any;\n  correlationId?: string;\n  preLoginId?: string;\n  environment?: EnvironmentType;\n  newEnvironmentType?: NewEnvironmentType;\n  clientLaunchMethod?: ClientLaunchMethodType;\n  webexConferenceIdStr?: string;\n  globalMeetingId?: string;\n};\n\nexport type SubmitMQEOptions = {\n  meetingId: string;\n  mediaConnections?: any[];\n  networkType?: Event['origin']['networkType'];\n  webexConferenceIdStr?: string;\n  globalMeetingId?: string;\n};\n\nexport type InternalEvent = {\n  name:\n    | 'internal.client.meetinginfo.request'\n    | 'internal.client.meetinginfo.response'\n    | 'internal.reset.join.latencies'\n    | 'internal.client.meeting.click.joinbutton'\n    | 'internal.host.meeting.participant.admitted'\n    | 'internal.client.meeting.interstitial-window.showed'\n    | 'internal.client.interstitial-window.click.joinbutton'\n    | 'internal.client.add-media.turn-discovery.start'\n    | 'internal.client.add-media.turn-discovery.end';\n\n  payload?: never;\n  options?: never;\n};\n\nexport interface ClientEvent {\n  name: RawClientEvent['name'];\n  payload?: RawClientEvent;\n  options?: SubmitClientEventOptions;\n}\n\nexport interface BehavioralEvent {\n  // TODO: not implemented\n  name: 'host.meeting.participant.admitted' | 'sdk.media-flow.started';\n  payload?: never;\n  options?: never;\n}\n\nexport interface OperationalEvent {\n  // TODO: not implemented\n  name: never;\n  payload?: never;\n  options?: never;\n}\n\nexport interface FeatureEvent {\n  // TODO: not implemented\n  name: never;\n  payload?: never;\n  options?: never;\n}\n\nexport interface MediaQualityEvent {\n  name: RawMediaQualityEvent['name'];\n  payload?: RawMediaQualityEvent;\n  options: SubmitMQEOptions;\n}\n\nexport type RecursivePartial<T> = {\n  [P in keyof T]?: T[P] extends (infer U)[]\n    ? RecursivePartial<U>[]\n    : T[P] extends object\n    ? RecursivePartial<T[P]>\n    : T[P];\n};\n\nexport type MetricEventNames =\n  | InternalEvent['name']\n  | ClientEvent['name']\n  | BehavioralEvent['name']\n  | OperationalEvent['name']\n  | FeatureEvent['name']\n  | MediaQualityEvent['name'];\n\nexport type ClientInfo = NonNullable<RawEvent['origin']['clientInfo']>;\nexport type ClientType = NonNullable<RawEvent['origin']['clientInfo']>['clientType'];\nexport type SubClientType = NonNullable<RawEvent['origin']['clientInfo']>['subClientType'];\nexport type NetworkType = NonNullable<RawEvent['origin']>['networkType'];\n\nexport type ClientEventPayload = RecursivePartial<ClientEvent['payload']>;\nexport type ClientEventLeaveReason = ClientEvent['payload']['leaveReason'];\nexport type ClientEventPayloadError = ClientEvent['payload']['errors'];\n\nexport type MediaQualityEventAudioSetupDelayPayload = NonNullable<\n  MediaQualityEvent['payload']\n>['audioSetupDelay'];\nexport type MediaQualityEventVideoSetupDelayPayload = NonNullable<\n  MediaQualityEvent['payload']\n>['videoSetupDelay'];\n\nexport type SubmitMQEPayload = RecursivePartial<MediaQualityEvent['payload']> & {\n  intervals: NonNullable<MediaQualityEvent['payload']>['intervals'];\n};\n\nexport type SubmitInternalEvent = (args: {\n  name: InternalEvent['name'];\n  payload?: RecursivePartial<InternalEvent['payload']>;\n  options?: any;\n}) => void;\n\nexport type SubmitBehavioralEvent = (args: {\n  name: BehavioralEvent['name'];\n  payload?: RecursivePartial<BehavioralEvent['payload']>;\n  options?: any;\n}) => void;\n\nexport type SubmitClientEvent = (args: {\n  name: ClientEvent['name'];\n  payload?: RecursivePartial<ClientEvent['payload']>;\n  options?: SubmitClientEventOptions;\n}) => Promise<any>;\n\nexport type SubmitOperationalEvent = (args: {\n  name: OperationalEvent['name'];\n  payload?: RecursivePartial<OperationalEvent['payload']>;\n  options?: any;\n}) => void;\n\nexport type SubmitMQE = (args: {\n  name: MediaQualityEvent['name'];\n  payload: SubmitMQEPayload;\n  options: any;\n}) => void;\n\nexport type BuildClientEventFetchRequestOptions = (args: {\n  name: ClientEvent['name'];\n  payload?: RecursivePartial<ClientEvent['payload']>;\n  options?: SubmitClientEventOptions;\n}) => Promise<any>;\n"],"mappings":""}

package/dist/types/call-diagnostic/call-diagnostic-metrics-latencies.d.ts

@@ -95,6 +95,11 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
      * @returns - latency
      */
     getJoinRespSentReceived(): any;
+    /**
+     * Time taken to do turn discovery
+     * @returns - latency
+     */
+    getTurnDiscoveryTime(): number;
     /**
      * Local SDP Generated Remote SDP REceived
      * @returns - latency

package/dist/types/call-diagnostic/call-diagnostic-metrics.d.ts

@@ -12,6 +12,8 @@ type GetIdentifiersOptions = {
     meeting?: any;
     mediaConnections?: any[];
     correlationId?: string;
+    globalMeetingId?: string;
+    webexConferenceIdStr?: string;
 };
 /**
  * @description Util class to handle Call Analyzer Metrics

package/dist/types/metrics.types.d.ts

@@ -15,14 +15,18 @@ export type SubmitClientEventOptions = {
     environment?: EnvironmentType;
     newEnvironmentType?: NewEnvironmentType;
     clientLaunchMethod?: ClientLaunchMethodType;
+    webexConferenceIdStr?: string;
+    globalMeetingId?: string;
 };
 export type SubmitMQEOptions = {
     meetingId: string;
     mediaConnections?: any[];
     networkType?: Event['origin']['networkType'];
+    webexConferenceIdStr?: string;
+    globalMeetingId?: string;
 };
 export type InternalEvent = {
-    name: 'internal.client.meetinginfo.request' | 'internal.client.meetinginfo.response' | 'internal.reset.join.latencies' | 'internal.client.meeting.click.joinbutton' | 'internal.host.meeting.participant.admitted' | 'internal.client.meeting.interstitial-window.showed' | 'internal.client.interstitial-window.click.joinbutton';
+    name: 'internal.client.meetinginfo.request' | 'internal.client.meetinginfo.response' | 'internal.reset.join.latencies' | 'internal.client.meeting.click.joinbutton' | 'internal.host.meeting.participant.admitted' | 'internal.client.meeting.interstitial-window.showed' | 'internal.client.interstitial-window.click.joinbutton' | 'internal.client.add-media.turn-discovery.start' | 'internal.client.add-media.turn-discovery.end';
     payload?: never;
     options?: never;
 };

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@webex/internal-plugin-metrics",
-  "version": "3.0.0-beta.270",
+  "version": "3.0.0-beta.272",
   "description": "",
   "license": "MIT",
   "main": "dist/index.js",
@@ -28,13 +28,13 @@
     "build": "yarn run -T tsc --declaration true --declarationDir ./dist/types"
   },
   "dependencies": {
-    "@webex/common": "3.0.0-beta.270",
-    "@webex/common-timers": "3.0.0-beta.270",
+    "@webex/common": "3.0.0-beta.272",
+    "@webex/common-timers": "3.0.0-beta.272",
     "@webex/event-dictionary-ts": "^1.0.1290",
-    "@webex/internal-plugin-device": "3.0.0-beta.270",
-    "@webex/internal-plugin-metrics": "3.0.0-beta.270",
-    "@webex/test-helper-chai": "3.0.0-beta.270",
-    "@webex/test-helper-mock-webex": "3.0.0-beta.270",
-    "@webex/webex-core": "3.0.0-beta.270"
+    "@webex/internal-plugin-device": "3.0.0-beta.272",
+    "@webex/internal-plugin-metrics": "3.0.0-beta.272",
+    "@webex/test-helper-chai": "3.0.0-beta.272",
+    "@webex/test-helper-mock-webex": "3.0.0-beta.272",
+    "@webex/webex-core": "3.0.0-beta.272"
   }
 }

package/src/call-diagnostic/call-diagnostic-metrics-latencies.ts

@@ -181,6 +181,17 @@ export default class CallDiagnosticLatencies extends WebexPlugin {
     return undefined;
   }
 
+  /**
+   * Time taken to do turn discovery
+   * @returns - latency
+   */
+  public getTurnDiscoveryTime() {
+    return this.getDiffBetweenTimestamps(
+      'internal.client.add-media.turn-discovery.start',
+      'internal.client.add-media.turn-discovery.end'
+    );
+  }
+
   /**
    * Local SDP Generated Remote SDP REceived
    * @returns - latency

package/src/call-diagnostic/call-diagnostic-metrics.ts

@@ -68,6 +68,8 @@ type GetIdentifiersOptions = {
   meeting?: any;
   mediaConnections?: any[];
   correlationId?: string;
+  globalMeetingId?: string;
+  webexConferenceIdStr?: string;
 };
 
 /**
@@ -206,8 +208,11 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
    * @param options
    */
   getIdentifiers(options: GetIdentifiersOptions) {
-    const {meeting, mediaConnections, correlationId} = options;
-    const identifiers: Event['event']['identifiers'] = {correlationId: 'unknown'};
+    const {meeting, mediaConnections, correlationId, webexConferenceIdStr, globalMeetingId} =
+      options;
+    const identifiers: Event['event']['identifiers'] = {
+      correlationId: 'unknown',
+    };
 
     if (meeting) {
       identifiers.correlationId = meeting.correlationId;
@@ -234,11 +239,27 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
         meeting.locusInfo.fullState && meeting.locusInfo.fullState.lastActive;
     }
 
+    if (meeting?.meetingInfo?.confID) {
+      identifiers.webexConferenceIdStr = meeting.meetingInfo?.confID;
+    }
+
+    if (meeting?.meetingInfo?.meetingId) {
+      identifiers.globalMeetingId = meeting.meetingInfo?.meetingId;
+    }
+
     if (mediaConnections) {
       identifiers.mediaAgentAlias = mediaConnections?.[0]?.mediaAgentAlias;
       identifiers.mediaAgentGroupId = mediaConnections?.[0]?.mediaAgentGroupId;
     }
 
+    if (!identifiers?.webexConferenceIdStr && webexConferenceIdStr) {
+      identifiers.webexConferenceIdStr = webexConferenceIdStr;
+    }
+
+    if (!identifiers?.globalMeetingId && globalMeetingId) {
+      identifiers.globalMeetingId = globalMeetingId;
+    }
+
     if (identifiers.correlationId === undefined) {
       throw new Error('Identifiers initialization failed.');
     }
@@ -306,7 +327,7 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
     payload: SubmitMQEPayload;
     options: SubmitMQEOptions;
   }) {
-    const {meetingId, mediaConnections} = options;
+    const {meetingId, mediaConnections, webexConferenceIdStr, globalMeetingId} = options;
 
     // events that will most likely happen in join phase
     if (meetingId) {
@@ -333,6 +354,8 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
       const identifiers = this.getIdentifiers({
         meeting,
         mediaConnections: meeting.mediaConnections || mediaConnections,
+        webexConferenceIdStr,
+        globalMeetingId,
       });
 
       // create media quality event object
@@ -495,7 +518,7 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
       'CallDiagnosticMetrics: @createClientEventObjectInMeeting. Creating in meeting event object.',
       `name: ${name}`
     );
-    const {meetingId, mediaConnections} = options;
+    const {meetingId, mediaConnections, globalMeetingId, webexConferenceIdStr} = options;
 
     // @ts-ignore
     const meeting = this.webex.meetings.meetingCollection.get(meetingId);
@@ -520,6 +543,8 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
     const identifiers = this.getIdentifiers({
       meeting,
       mediaConnections: meeting?.mediaConnections || mediaConnections,
+      webexConferenceIdStr,
+      globalMeetingId,
     });
 
     // create client event object
@@ -567,11 +592,13 @@ export default class CallDiagnosticMetrics extends StatelessWebexPlugin {
       'CallDiagnosticMetrics: @createClientEventObjectPreMeeting. Creating pre meeting event object.',
       `name: ${name}`
     );
-    const {correlationId} = options;
+    const {correlationId, globalMeetingId, webexConferenceIdStr} = options;
 
     // grab identifiers
     const identifiers = this.getIdentifiers({
       correlationId,
+      globalMeetingId,
+      webexConferenceIdStr,
     });
 
     // create client event object

package/src/metrics.types.ts

@@ -25,12 +25,16 @@ export type SubmitClientEventOptions = {
   environment?: EnvironmentType;
   newEnvironmentType?: NewEnvironmentType;
   clientLaunchMethod?: ClientLaunchMethodType;
+  webexConferenceIdStr?: string;
+  globalMeetingId?: string;
 };
 
 export type SubmitMQEOptions = {
   meetingId: string;
   mediaConnections?: any[];
   networkType?: Event['origin']['networkType'];
+  webexConferenceIdStr?: string;
+  globalMeetingId?: string;
 };
 
 export type InternalEvent = {
@@ -41,7 +45,10 @@ export type InternalEvent = {
     | 'internal.client.meeting.click.joinbutton'
     | 'internal.host.meeting.participant.admitted'
     | 'internal.client.meeting.interstitial-window.showed'
-    | 'internal.client.interstitial-window.click.joinbutton';
+    | 'internal.client.interstitial-window.click.joinbutton'
+    | 'internal.client.add-media.turn-discovery.start'
+    | 'internal.client.add-media.turn-discovery.end';
+
   payload?: never;
   options?: never;
 };

package/test/unit/spec/call-diagnostic/call-diagnostic-metrics-latencies.ts

@@ -127,6 +127,18 @@ describe('internal-plugin-metrics', () => {
       assert.deepEqual(cdl.getJoinReqResp(), 10);
     });
 
+    it('calculates getTurnDiscoveryTime correctly', () => {
+      cdl.saveTimestamp({
+        key: 'internal.client.add-media.turn-discovery.start',
+        value: 10,
+      });
+      cdl.saveTimestamp({
+        key: 'internal.client.add-media.turn-discovery.end',
+        value: 20,
+      });
+      assert.deepEqual(cdl.getTurnDiscoveryTime(), 10);
+    });
+
     it('calculates getLocalSDPGenRemoteSDPRecv correctly', () => {
       cdl.saveTimestamp({
         key: 'client.media-engine.local-sdp-generated',

package/test/unit/spec/call-diagnostic/call-diagnostic-metrics.ts

@@ -262,6 +262,63 @@ describe('internal-plugin-metrics', () => {
         });
       });
 
+      it('should build identifiers correctly with a meeting that has meetingInfo with a webexConferenceIdStr and globalMeetingId, and that should take precedence over the options passed to it', () => {        
+        const res = cd.getIdentifiers({
+          mediaConnections: [
+            {mediaAgentAlias: 'mediaAgentAlias', mediaAgentGroupId: 'mediaAgentGroupId'},
+          ],
+          webexConferenceIdStr: 'webexConferenceIdStr',
+          globalMeetingId: 'globalMeetingId',
+          meeting: {...fakeMeeting, meetingInfo: {...fakeMeeting.meetingInfo, confID: 'webexConferenceIdStr1', meetingId: 'globalMeetingId1'}},
+        });
+
+        assert.deepEqual(res, {
+          correlationId: 'correlationId',
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+          globalMeetingId: 'globalMeetingId1',
+          deviceId: 'deviceUrl',
+          locusId: 'url',
+          locusStartTime: 'lastActive',
+          locusUrl: 'locus/url',
+          mediaAgentAlias: 'mediaAgentAlias',
+          mediaAgentGroupId: 'mediaAgentGroupId',
+          orgId: 'orgId',
+          userId: 'userId',
+        });
+      });
+
+      it('should build identifiers correctly given webexConferenceIdStr', () => {
+        const res = cd.getIdentifiers({
+          correlationId: 'correlationId',
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+        });
+
+        assert.deepEqual(res, {
+          correlationId: 'correlationId',
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+          deviceId: 'deviceUrl',
+          locusUrl: 'locus-url',
+          orgId: 'orgId',
+          userId: 'userId',
+        });
+      })
+
+      it('should build identifiers correctly given globalMeetingId', () => {
+        const res = cd.getIdentifiers({
+          correlationId: 'correlationId',
+          globalMeetingId: 'globalMeetingId1',
+        });
+
+        assert.deepEqual(res, {
+          correlationId: 'correlationId',
+          globalMeetingId: 'globalMeetingId1',
+          deviceId: 'deviceUrl',
+          locusUrl: 'locus-url',
+          orgId: 'orgId',
+          userId: 'userId',
+        });
+      });
+
       it('should build identifiers correctly given correlationId', () => {
         const res = cd.getIdentifiers({
           correlationId: 'correlationId',
@@ -296,7 +353,7 @@ describe('internal-plugin-metrics', () => {
       const res = cd.prepareDiagnosticEvent(
         {
           canProceed: false,
-          identifiers: {correlationId: 'id'},
+          identifiers: {correlationId: 'id', webexConferenceIdStr: 'webexConferenceIdStr1', globalMeetingId: 'globalMeetingId1'},
           name: 'client.alert.displayed',
         },
         options
@@ -309,6 +366,8 @@ describe('internal-plugin-metrics', () => {
           canProceed: false,
           identifiers: {
             correlationId: 'id',
+            webexConferenceIdStr: 'webexConferenceIdStr1',
+            globalMeetingId: 'globalMeetingId1',
           },
           name: 'client.alert.displayed',
         },
@@ -345,6 +404,8 @@ describe('internal-plugin-metrics', () => {
         assert.calledWith(getIdentifiersSpy, {
           meeting: fakeMeeting,
           mediaConnections: [{mediaAgentAlias: 'alias', mediaAgentGroupId: '1'}],
+          webexConferenceIdStr: undefined,
+          globalMeetingId: undefined,
         });
         assert.notCalled(generateClientEventErrorPayloadSpy);
         assert.calledWith(
@@ -429,7 +490,7 @@ describe('internal-plugin-metrics', () => {
 
       });
 
-      it('should submit client event successfully with correlationId', () => {
+      it('should submit client event successfully with correlationId, webexConferenceIdStr, and gloablMeetingId', () => {
         const prepareDiagnosticEventSpy = sinon.spy(cd, 'prepareDiagnosticEvent');
         const submitToCallDiagnosticsSpy = sinon.spy(cd, 'submitToCallDiagnostics');
         const generateClientEventErrorPayloadSpy = sinon.spy(cd, 'generateClientEventErrorPayload');
@@ -438,6 +499,8 @@ describe('internal-plugin-metrics', () => {
 
         const options = {
           correlationId: 'correlationId',
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+          globalMeetingId: 'globalMeetingId1',
         };
 
         cd.submitClientEvent({
@@ -447,6 +510,8 @@ describe('internal-plugin-metrics', () => {
 
         assert.calledWith(getIdentifiersSpy, {
           correlationId: 'correlationId',
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+          globalMeetingId: 'globalMeetingId1',
         });
 
         assert.notCalled(generateClientEventErrorPayloadSpy);
@@ -459,6 +524,8 @@ describe('internal-plugin-metrics', () => {
             },
             identifiers: {
               correlationId: 'correlationId',
+              webexConferenceIdStr: 'webexConferenceIdStr1',
+              globalMeetingId: 'globalMeetingId1',
               deviceId: 'deviceUrl',
               locusUrl: 'locus-url',
               orgId: 'orgId',
@@ -477,6 +544,8 @@ describe('internal-plugin-metrics', () => {
             },
             identifiers: {
               correlationId: 'correlationId',
+              webexConferenceIdStr: 'webexConferenceIdStr1',
+              globalMeetingId: 'globalMeetingId1',
               deviceId: 'deviceUrl',
               locusUrl: 'locus-url',
               orgId: 'orgId',
@@ -516,7 +585,7 @@ describe('internal-plugin-metrics', () => {
         assert.deepEqual(webexLoggerLogCalls[2].args, [
           'call-diagnostic-events -> ',
           'CallDiagnosticMetrics: @submitToCallDiagnostics. Preparing to send the request',
-          `finalEvent: {"eventPayload":{"eventId":"my-fake-id","version":1,"origin":{"origin":"fake-origin"},"originTime":{"triggered":"${now.toISOString()}","sent":"not_defined_yet"},"senderCountryCode":"UK","event":{"name":"client.alert.displayed","canProceed":true,"identifiers":{"correlationId":"correlationId","userId":"userId","deviceId":"deviceUrl","orgId":"orgId","locusUrl":"locus-url"},"eventData":{"webClientDomain":"whatever"},"loginType":"login-ci"}},"type":["diagnostic-event"]}`,
+          `finalEvent: {"eventPayload":{"eventId":"my-fake-id","version":1,"origin":{"origin":"fake-origin"},"originTime":{"triggered":"${now.toISOString()}","sent":"not_defined_yet"},"senderCountryCode":"UK","event":{"name":"client.alert.displayed","canProceed":true,"identifiers":{"correlationId":"correlationId","userId":"userId","deviceId":"deviceUrl","orgId":"orgId","locusUrl":"locus-url","webexConferenceIdStr":"webexConferenceIdStr1","globalMeetingId":"globalMeetingId1"},"eventData":{"webClientDomain":"whatever"},"loginType":"login-ci"}},"type":["diagnostic-event"]}`,
         ]);
 
 
@@ -528,6 +597,8 @@ describe('internal-plugin-metrics', () => {
 
         const options = {
           meetingId: fakeMeeting.id,
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+          globalMeetingId: 'globalMeetingId1',
           mediaConnections: [{mediaAgentAlias: 'alias', mediaAgentGroupId: '1'}],
           rawError: {
             body: {
@@ -549,6 +620,8 @@ describe('internal-plugin-metrics', () => {
             },
             identifiers: {
               correlationId: 'correlationId',
+              webexConferenceIdStr: 'webexConferenceIdStr1',
+              globalMeetingId: 'globalMeetingId1',
               deviceId: 'deviceUrl',
               locusId: 'url',
               locusStartTime: 'lastActive',
@@ -618,7 +691,7 @@ describe('internal-plugin-metrics', () => {
         assert.deepEqual(webexLoggerLogCalls[4].args, [
           'call-diagnostic-events -> ',
           'CallDiagnosticMetrics: @submitToCallDiagnostics. Preparing to send the request',
-          `finalEvent: {"eventPayload":{"eventId":"my-fake-id","version":1,"origin":{"origin":"fake-origin"},"originTime":{"triggered":"${now.toISOString()}","sent":"not_defined_yet"},"senderCountryCode":"UK","event":{"name":"client.alert.displayed","canProceed":true,"identifiers":{"correlationId":"correlationId","userId":"userId","deviceId":"deviceUrl","orgId":"orgId","locusUrl":"locus/url","locusId":"url","locusStartTime":"lastActive","mediaAgentAlias":"alias","mediaAgentGroupId":"1"},"errors":[{"fatal":true,"shownToUser":false,"name":"other","category":"expected","errorCode":4029,"serviceErrorCode":2409005,"errorDescription":"StartRecordingFailed"}],"eventData":{"webClientDomain":"whatever"},"userType":"host","loginType":"login-ci"}},"type":["diagnostic-event"]}`,
+          `finalEvent: {"eventPayload":{"eventId":"my-fake-id","version":1,"origin":{"origin":"fake-origin"},"originTime":{"triggered":"${now.toISOString()}","sent":"not_defined_yet"},"senderCountryCode":"UK","event":{"name":"client.alert.displayed","canProceed":true,"identifiers":{"correlationId":"correlationId","userId":"userId","deviceId":"deviceUrl","orgId":"orgId","locusUrl":"locus/url","locusId":"url","locusStartTime":"lastActive","mediaAgentAlias":"alias","mediaAgentGroupId":"1","webexConferenceIdStr":"webexConferenceIdStr1","globalMeetingId":"globalMeetingId1"},"errors":[{"fatal":true,"shownToUser":false,"name":"other","category":"expected","errorCode":4029,"serviceErrorCode":2409005,"errorDescription":"StartRecordingFailed"}],"eventData":{"webClientDomain":"whatever"},"userType":"host","loginType":"login-ci"}},"type":["diagnostic-event"]}`,
         ]);
       });
 
@@ -1044,6 +1117,8 @@ describe('internal-plugin-metrics', () => {
         const options = {
           networkType: 'wifi' as const,
           meetingId: fakeMeeting.id,
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+          globalMeetingId: 'globalMeetingId1',
         };
 
         cd.submitMQE({
@@ -1058,6 +1133,8 @@ describe('internal-plugin-metrics', () => {
         assert.calledWith(getIdentifiersSpy, {
           meeting: fakeMeeting,
           mediaConnections: undefined,
+          webexConferenceIdStr: 'webexConferenceIdStr1',
+          globalMeetingId: 'globalMeetingId1',
         });
         assert.notCalled(getErrorPayloadForClientErrorCodeSpy);
         assert.calledWith(
@@ -1067,6 +1144,8 @@ describe('internal-plugin-metrics', () => {
             canProceed: true,
             identifiers: {
               correlationId: 'correlationId',
+              webexConferenceIdStr: 'webexConferenceIdStr1',
+              globalMeetingId: 'globalMeetingId1',
               userId: 'userId',
               deviceId: 'deviceUrl',
               orgId: 'orgId',
@@ -1098,6 +1177,8 @@ describe('internal-plugin-metrics', () => {
             canProceed: true,
             identifiers: {
               correlationId: 'correlationId',
+              webexConferenceIdStr: 'webexConferenceIdStr1',
+              globalMeetingId: 'globalMeetingId1',
               userId: 'userId',
               deviceId: 'deviceUrl',
               orgId: 'orgId',