@webex/contact-center 3.9.0-next.9 → 3.10.0

package/dist/logger-proxy.js.map

@@ -1 +1 @@
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` - interactionId:${context.interactionId}` : '';\n    const trackingId = context.trackingId ? ` - trackingId:${context.trackingId}` : '';\n\n    return `${timestamp} ${LOG_PREFIX} - [${level}]: module:${moduleName} - method:${methodName}${interactionId}${trackingId} - ${message}`;\n  }\n}\n"],"mappings":";;;;;;AAAA,IAAAA,MAAA,GAAAC,OAAA;AACA,IAAAC,UAAA,GAAAD,OAAA;AAEA;AACA;AACA;AACA;AACA;AACe,MAAME,WAAW,CAAC;EAC/B;AACF;AACA;AACA;;EAGE;AACF;AACA;AACA;AACA;AACA;EACE,OAAcC,UAAUA,CAACC,MAAc,EAAQ;IAC7CF,WAAW,CAACE,MAAM,GAAGA,MAAM;EAC7B;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcC,GAAGA,CAACC,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IACjE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACC,GAAG,CAACH,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACJ,GAAG,EAAEC,OAAO,EAAEC,OAAO,CAAC,CAAC;IACjF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcG,IAAIA,CAACJ,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IAClE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACM,IAAI,CAACR,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACC,IAAI,EAAEJ,OAAO,EAAEC,OAAO,CAAC,CAAC;IACnF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcI,IAAIA,CAACL,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IAClE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACO,IAAI,CAACT,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACE,IAAI,EAAEL,OAAO,EAAEC,OAAO,CAAC,CAAC;IACnF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcK,KAAKA,CAACN,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IACnE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACQ,KAAK,CAACV,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACG,KAAK,EAAEN,OAAO,EAAEC,OAAO,CAAC,CAAC;IACrF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcM,KAAKA,CAACP,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IACnE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACS,KAAK,CAACX,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACI,KAAK,EAAEP,OAAO,EAAEC,OAAO,CAAC,CAAC;IACrF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACE,OAAeC,MAAMA,CAACM,KAAoB,EAAER,OAAe,EAAEC,OAAmB,EAAU;IACxF,MAAMQ,SAAS,GAAG,IAAIC,IAAI,CAAC,CAAC,CAACC,WAAW,CAAC,CAAC;IAC1C,MAAMC,UAAU,GAAGX,OAAO,CAACY,MAAM,IAAI,SAAS;IAC9C,MAAMC,UAAU,GAAGb,OAAO,CAACc,MAAM,IAAI,SAAS;IAC9C,MAAMC,aAAa,GAAGf,OAAO,CAACe,aAAa,GAAI,oBAAmBf,OAAO,CAACe,aAAc,EAAC,GAAG,EAAE;IAC9F,MAAMC,UAAU,GAAGhB,OAAO,CAACgB,UAAU,GAAI,iBAAgBhB,OAAO,CAACgB,UAAW,EAAC,GAAG,EAAE;IAElF,OAAQ,GAAER,SAAU,IAAGS,qBAAW,OAAMV,KAAM,aAAYI,UAAW,aAAYE,UAAW,GAAEE,aAAc,GAAEC,UAAW,MAAKjB,OAAQ,EAAC;EACzI;AACF;AAACmB,OAAA,CAAAC,OAAA,GAAAxB,WAAA"}
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` - interactionId:${context.interactionId}` : '';\n    const trackingId = context.trackingId ? ` - trackingId:${context.trackingId}` : '';\n\n    // Format additional data if provided\n    let dataString = '';\n    if (context.data) {\n      try {\n        dataString = ` - data:${JSON.stringify(context.data)}`;\n      } catch (e) {\n        dataString = ` - data:[object]`;\n      }\n    }\n\n    // Format error if provided\n    let errorString = '';\n    if (context.error) {\n      if (context.error instanceof Error) {\n        errorString = ` - error:${context.error.name}:${context.error.message}`;\n        if (context.error.stack && level === LOGGING_LEVEL.error) {\n          errorString += ` - stack:${context.error.stack}`;\n        }\n      } else {\n        errorString = ` - error:${String(context.error)}`;\n      }\n    }\n\n    return `${timestamp} ${LOG_PREFIX} - [${level}]: module:${moduleName} - method:${methodName}${interactionId}${trackingId}${dataString}${errorString} - ${message}`;\n  }\n}\n"],"mappings":";;;;;;AAAA,IAAAA,MAAA,GAAAC,OAAA;AACA,IAAAC,UAAA,GAAAD,OAAA;AAEA;AACA;AACA;AACA;AACA;AACe,MAAME,WAAW,CAAC;EAC/B;AACF;AACA;AACA;;EAGE;AACF;AACA;AACA;AACA;AACA;EACE,OAAcC,UAAUA,CAACC,MAAc,EAAQ;IAC7CF,WAAW,CAACE,MAAM,GAAGA,MAAM;EAC7B;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcC,GAAGA,CAACC,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IACjE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACC,GAAG,CAACH,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACJ,GAAG,EAAEC,OAAO,EAAEC,OAAO,CAAC,CAAC;IACjF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcG,IAAIA,CAACJ,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IAClE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACM,IAAI,CAACR,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACC,IAAI,EAAEJ,OAAO,EAAEC,OAAO,CAAC,CAAC;IACnF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcI,IAAIA,CAACL,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IAClE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACO,IAAI,CAACT,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACE,IAAI,EAAEL,OAAO,EAAEC,OAAO,CAAC,CAAC;IACnF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcK,KAAKA,CAACN,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IACnE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACQ,KAAK,CAACV,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACG,KAAK,EAAEN,OAAO,EAAEC,OAAO,CAAC,CAAC;IACrF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;EACE,OAAcM,KAAKA,CAACP,OAAe,EAAEC,OAAmB,GAAG,CAAC,CAAC,EAAQ;IACnE,IAAIL,WAAW,CAACE,MAAM,EAAE;MACtBF,WAAW,CAACE,MAAM,CAACS,KAAK,CAACX,WAAW,CAACM,MAAM,CAACC,oBAAa,CAACI,KAAK,EAAEP,OAAO,EAAEC,OAAO,CAAC,CAAC;IACrF;EACF;;EAEA;AACF;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;EACE,OAAeC,MAAMA,CAACM,KAAoB,EAAER,OAAe,EAAEC,OAAmB,EAAU;IACxF,MAAMQ,SAAS,GAAG,IAAIC,IAAI,CAAC,CAAC,CAACC,WAAW,CAAC,CAAC;IAC1C,MAAMC,UAAU,GAAGX,OAAO,CAACY,MAAM,IAAI,SAAS;IAC9C,MAAMC,UAAU,GAAGb,OAAO,CAACc,MAAM,IAAI,SAAS;IAC9C,MAAMC,aAAa,GAAGf,OAAO,CAACe,aAAa,GAAI,oBAAmBf,OAAO,CAACe,aAAc,EAAC,GAAG,EAAE;IAC9F,MAAMC,UAAU,GAAGhB,OAAO,CAACgB,UAAU,GAAI,iBAAgBhB,OAAO,CAACgB,UAAW,EAAC,GAAG,EAAE;;IAElF;IACA,IAAIC,UAAU,GAAG,EAAE;IACnB,IAAIjB,OAAO,CAACkB,IAAI,EAAE;MAChB,IAAI;QACFD,UAAU,GAAI,WAAUE,IAAI,CAACC,SAAS,CAACpB,OAAO,CAACkB,IAAI,CAAE,EAAC;MACxD,CAAC,CAAC,OAAOG,CAAC,EAAE;QACVJ,UAAU,GAAI,kBAAiB;MACjC;IACF;;IAEA;IACA,IAAIK,WAAW,GAAG,EAAE;IACpB,IAAItB,OAAO,CAACM,KAAK,EAAE;MACjB,IAAIN,OAAO,CAACM,KAAK,YAAYiB,KAAK,EAAE;QAClCD,WAAW,GAAI,YAAWtB,OAAO,CAACM,KAAK,CAACkB,IAAK,IAAGxB,OAAO,CAACM,KAAK,CAACP,OAAQ,EAAC;QACvE,IAAIC,OAAO,CAACM,KAAK,CAACmB,KAAK,IAAIlB,KAAK,KAAKL,oBAAa,CAACI,KAAK,EAAE;UACxDgB,WAAW,IAAK,YAAWtB,OAAO,CAACM,KAAK,CAACmB,KAAM,EAAC;QAClD;MACF,CAAC,MAAM;QACLH,WAAW,GAAI,YAAWI,MAAM,CAAC1B,OAAO,CAACM,KAAK,CAAE,EAAC;MACnD;IACF;IAEA,OAAQ,GAAEE,SAAU,IAAGmB,qBAAW,OAAMpB,KAAM,aAAYI,UAAW,aAAYE,UAAW,GAAEE,aAAc,GAAEC,UAAW,GAAEC,UAAW,GAAEK,WAAY,MAAKvB,OAAQ,EAAC;EACpK;AACF;AAAC6B,OAAA,CAAAC,OAAA,GAAAlC,WAAA"}

package/dist/metrics/behavioral-events.js

@@ -292,6 +292,43 @@ const eventTaxonomyMap = {
     target: 'task_outdial',
     verb: 'fail'
   },
+  // Conference Tasks
+  [_constants.METRIC_EVENT_NAMES.TASK_CONFERENCE_START_SUCCESS]: {
+    product,
+    agent: 'user',
+    target: 'task_conference_start',
+    verb: 'complete'
+  },
+  [_constants.METRIC_EVENT_NAMES.TASK_CONFERENCE_START_FAILED]: {
+    product,
+    agent: 'user',
+    target: 'task_conference_start',
+    verb: 'fail'
+  },
+  [_constants.METRIC_EVENT_NAMES.TASK_CONFERENCE_END_SUCCESS]: {
+    product,
+    agent: 'user',
+    target: 'task_conference_end',
+    verb: 'complete'
+  },
+  [_constants.METRIC_EVENT_NAMES.TASK_CONFERENCE_END_FAILED]: {
+    product,
+    agent: 'user',
+    target: 'task_conference_end',
+    verb: 'fail'
+  },
+  [_constants.METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_SUCCESS]: {
+    product,
+    agent: 'user',
+    target: 'task_conference_transfer',
+    verb: 'complete'
+  },
+  [_constants.METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_FAILED]: {
+    product,
+    agent: 'user',
+    target: 'task_conference_transfer',
+    verb: 'fail'
+  },
   // upload logs
   [_constants.METRIC_EVENT_NAMES.UPLOAD_LOGS_SUCCESS]: {
     product,
@@ -317,6 +354,58 @@ const eventTaxonomyMap = {
     agent: 'user',
     target: 'agent_device_type_update',
     verb: 'fail'
+  },
+  // EntryPoint API Events
+  [_constants.METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_SUCCESS]: {
+    product,
+    agent: 'user',
+    target: 'entrypoint_fetch',
+    verb: 'complete'
+  },
+  [_constants.METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_FAILED]: {
+    product,
+    agent: 'user',
+    target: 'entrypoint_fetch',
+    verb: 'fail'
+  },
+  // AddressBook API Events
+  [_constants.METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_SUCCESS]: {
+    product,
+    agent: 'user',
+    target: 'addressbook_fetch',
+    verb: 'complete'
+  },
+  [_constants.METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_FAILED]: {
+    product,
+    agent: 'user',
+    target: 'addressbook_fetch',
+    verb: 'fail'
+  },
+  // Queue API Events
+  [_constants.METRIC_EVENT_NAMES.QUEUE_FETCH_SUCCESS]: {
+    product,
+    agent: 'user',
+    target: 'queue_fetch',
+    verb: 'complete'
+  },
+  [_constants.METRIC_EVENT_NAMES.QUEUE_FETCH_FAILED]: {
+    product,
+    agent: 'user',
+    target: 'queue_fetch',
+    verb: 'fail'
+  },
+  // Outdial ANI API Events
+  [_constants.METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_SUCCESS]: {
+    product,
+    agent: 'user',
+    target: 'outdial_ani_ep_fetch',
+    verb: 'complete'
+  },
+  [_constants.METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_FAILED]: {
+    product,
+    agent: 'user',
+    target: 'outdial_ani_ep_fetch',
+    verb: 'fail'
   }
 };
 

package/dist/metrics/behavioral-events.js.map

@@ -1 +1 @@
-{"version":3,"names":["_constants","require","_constants2","product","PRODUCT_NAME","eventTaxonomyMap","METRIC_EVENT_NAMES","STATION_LOGIN_SUCCESS","agent","target","verb","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED","getEventTaxonomy","name"],"sources":["behavioral-events.ts"],"sourcesContent":["import {\n  MetricEventAgent,\n  MetricEventProduct,\n  MetricEventVerb,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\n\nimport {METRIC_EVENT_NAMES} from './constants';\nimport {PRODUCT_NAME} from '../constants';\n\n/**\n * Represents the taxonomy for a behavioral event in the metrics system.\n * @ignore\n * @typedef BehavioralEventTaxonomy\n * @property {MetricEventProduct} product - The product associated with the behavioral event.\n * @property {MetricEventAgent} agent - The agent responsible for the behavioral event.\n * @property {string} target - The target entity of the behavioral event.\n * @property {MetricEventVerb} verb - The action or verb describing the behavioral event.\n *\n * @category Metrics\n * @type BehavioralEvents\n */\nexport type BehavioralEventTaxonomy = {\n  product: MetricEventProduct;\n  agent: MetricEventAgent;\n  target: string;\n  verb: MetricEventVerb;\n};\n\nconst product: MetricEventProduct = PRODUCT_NAME;\n\n// Adding new metrics? Please add them to the Cypher CC metrics wiki\n/**\n * @ignore\n * @typedoc\n * A mapping between metric event names and their corresponding behavioral event taxonomy definitions.\n *\n * This map is used to associate each event (such as login, logout, task actions, etc.)\n * with a structured taxonomy object that describes the product, agent, target, and verb\n * for behavioral analytics and metrics reporting.\n *\n * The keys are string constants from `METRIC_EVENT_NAMES`, and the values are\n * `BehavioralEventTaxonomy` objects that define the event's context.\n *\n * @example\n * ```typescript\n * const taxonomy = eventTaxonomyMap[METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS];\n * // taxonomy = { product, agent: 'user', target: 'station_login', verb: 'complete' }\n * ```\n *\n * @see BehavioralEventTaxonomy\n * @see METRIC_EVENT_NAMES\n */\nconst eventTaxonomyMap: Record<string, BehavioralEventTaxonomy> = {\n  [METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_login',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGIN_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_login',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGOUT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_logout',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGOUT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_logout',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.STATION_RELOGIN_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_relogin',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_RELOGIN_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_relogin',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'state_change',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'state_change',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'buddy_agents_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'buddy_agents_fetch',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'websocket_register',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'websocket_register',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_RONA]: {\n    product,\n    agent: 'service',\n    target: 'agent_rona',\n    verb: 'set',\n  },\n  [METRIC_EVENT_NAMES.AGENT_CONTACT_ASSIGN_FAILED]: {\n    product,\n    agent: 'service',\n    target: 'agent_contact_assign',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_INVITE_FAILED]: {\n    product,\n    agent: 'service',\n    target: 'agent_invite',\n    verb: 'fail',\n  },\n\n  // Added Task events\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'fail',\n  },\n\n  // Advanced Tasks handling\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'fail',\n  },\n\n  // upload logs\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'fail',\n  },\n\n  // update profile\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'fail',\n  },\n};\n\n/**\n * Get the taxonomy information for a given behavioral event name.\n * @ignore\n * @param name - The name of the metric event to look up.\n * @returns The corresponding {@link BehavioralEventTaxonomy} if found, otherwise `undefined`.\n *\n * @typedoc\n */\nexport function getEventTaxonomy(name: METRIC_EVENT_NAMES): BehavioralEventTaxonomy | undefined {\n  return 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+{"version":3,"names":["_constants","require","_constants2","product","PRODUCT_NAME","eventTaxonomyMap","METRIC_EVENT_NAMES","STATION_LOGIN_SUCCESS","agent","target","verb","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","TASK_CONFERENCE_START_SUCCESS","TASK_CONFERENCE_START_FAILED","TASK_CONFERENCE_END_SUCCESS","TASK_CONFERENCE_END_FAILED","TASK_CONFERENCE_TRANSFER_SUCCESS","TASK_CONFERENCE_TRANSFER_FAILED","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED","ENTRYPOINT_FETCH_SUCCESS","ENTRYPOINT_FETCH_FAILED","ADDRESSBOOK_FETCH_SUCCESS","ADDRESSBOOK_FETCH_FAILED","QUEUE_FETCH_SUCCESS","QUEUE_FETCH_FAILED","OUTDIAL_ANI_EP_FETCH_SUCCESS","OUTDIAL_ANI_EP_FETCH_FAILED","getEventTaxonomy","name"],"sources":["behavioral-events.ts"],"sourcesContent":["import {\n  MetricEventAgent,\n  MetricEventProduct,\n  MetricEventVerb,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\n\nimport {METRIC_EVENT_NAMES} from './constants';\nimport {PRODUCT_NAME} from '../constants';\n\n/**\n * Represents the taxonomy for a behavioral event in the metrics system.\n * @ignore\n * @typedef BehavioralEventTaxonomy\n * @property {MetricEventProduct} product - The product associated with the behavioral event.\n * @property {MetricEventAgent} agent - The agent responsible for the behavioral event.\n * @property {string} target - The target entity of the behavioral event.\n * @property {MetricEventVerb} verb - The action or verb describing the behavioral event.\n *\n * @category Metrics\n * @type BehavioralEvents\n */\nexport type BehavioralEventTaxonomy = {\n  product: MetricEventProduct;\n  agent: MetricEventAgent;\n  target: string;\n  verb: MetricEventVerb;\n};\n\nconst product: MetricEventProduct = PRODUCT_NAME;\n\n// Adding new metrics? Please add them to the Cypher CC metrics wiki\n/**\n * @ignore\n * @typedoc\n * A mapping between metric event names and their corresponding behavioral event taxonomy definitions.\n *\n * This map is used to associate each event (such as login, logout, task actions, etc.)\n * with a structured taxonomy object that describes the product, agent, target, and verb\n * for behavioral analytics and metrics reporting.\n *\n * The keys are string constants from `METRIC_EVENT_NAMES`, and the values are\n * `BehavioralEventTaxonomy` objects that define the event's context.\n *\n * @example\n * ```typescript\n * const taxonomy = eventTaxonomyMap[METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS];\n * // taxonomy = { product, agent: 'user', target: 'station_login', verb: 'complete' }\n * ```\n *\n * @see BehavioralEventTaxonomy\n * @see METRIC_EVENT_NAMES\n */\nconst eventTaxonomyMap: Record<string, BehavioralEventTaxonomy> = {\n  [METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS]: {\n    product,\n    agent: 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product,\n    agent: 'service',\n    target: 'agent_invite',\n    verb: 'fail',\n  },\n\n  // Added Task events\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'fail',\n  },\n\n  // Advanced Tasks handling\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'fail',\n  },\n\n  // Conference Tasks\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_START_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_start',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_START_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_start',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_transfer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_transfer',\n    verb: 'fail',\n  },\n\n  // upload logs\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'fail',\n  },\n\n  // update profile\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'fail',\n  },\n\n  // EntryPoint API Events\n  [METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'entrypoint_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'entrypoint_fetch',\n    verb: 'fail',\n  },\n\n  // AddressBook API Events\n  [METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'addressbook_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'addressbook_fetch',\n    verb: 'fail',\n  },\n\n  // Queue API Events\n  [METRIC_EVENT_NAMES.QUEUE_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'queue_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.QUEUE_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'queue_fetch',\n    verb: 'fail',\n  },\n\n  // Outdial ANI API Events\n  [METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'outdial_ani_ep_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'outdial_ani_ep_fetch',\n    verb: 'fail',\n  },\n};\n\n/**\n * Get the taxonomy information for a given behavioral event name.\n * @ignore\n * @param name - The name of the metric event to look up.\n * @returns The corresponding {@link BehavioralEventTaxonomy} if found, otherwise `undefined`.\n *\n * @typedoc\n */\nexport function getEventTaxonomy(name: METRIC_EVENT_NAMES): BehavioralEventTaxonomy | undefined {\n  return 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package/dist/metrics/constants.js

@@ -41,7 +41,6 @@ exports.METRIC_EVENT_NAMES = void 0;
  * @property {string} TASK_HOLD_FAILED - Event name for failed task hold.
  * @property {string} TASK_RESUME_SUCCESS - Event name for successful task resume.
  * @property {string} TASK_RESUME_FAILED - Event name for failed task resume.
- *
  * @property {string} TASK_CONSULT_START_SUCCESS - Event name for successful consult start.
  * @property {string} TASK_CONSULT_START_FAILED - Event name for failed consult start.
  * @property {string} TASK_CONSULT_END_SUCCESS - Event name for successful consult end.
@@ -55,6 +54,13 @@ exports.METRIC_EVENT_NAMES = void 0;
  * @property {string} TASK_ACCEPT_CONSULT_SUCCESS - Event name for successful consult acceptance.
  * @property {string} TASK_ACCEPT_CONSULT_FAILED - Event name for failed consult acceptance.
  *
+ * @property {string} TASK_CONFERENCE_START_SUCCESS - Event name for successful conference start.
+ * @property {string} TASK_CONFERENCE_START_FAILED - Event name for failed conference start.
+ * @property {string} TASK_CONFERENCE_END_SUCCESS - Event name for successful conference end.
+ * @property {string} TASK_CONFERENCE_END_FAILED - Event name for failed conference end.
+ * @property {string} TASK_CONFERENCE_TRANSFER_SUCCESS - Event name for successful conference transfer.
+ * @property {string} TASK_CONFERENCE_TRANSFER_FAILED - Event name for failed conference transfer.
+ *
  * @property {string} TASK_OUTDIAL_SUCCESS - Event name for successful outdial task.
  * @property {string} TASK_OUTDIAL_FAILED - Event name for failed outdial task.
  *
@@ -66,6 +72,9 @@ exports.METRIC_EVENT_NAMES = void 0;
  * @property {string} AGENT_DEVICE_TYPE_UPDATE_SUCCESS - Event name for successful agent device type update.
  * @property {string} AGENT_DEVICE_TYPE_UPDATE_FAILED - Event name for failed agent device type update.
  *
+ * @property {string} OUTDIAL_ANI_EP_FETCH_SUCCESS - Event name for successful outdial ANI entries fetch.
+ * @property {string} OUTDIAL_ANI_EP_FETCH_FAILED - Event name for failed outdial ANI entries fetch.
+ *
  * @readonly
  */
 const METRIC_EVENT_NAMES = exports.METRIC_EVENT_NAMES = {
@@ -110,6 +119,13 @@ const METRIC_EVENT_NAMES = exports.METRIC_EVENT_NAMES = {
   TASK_PAUSE_RECORDING_FAILED: 'Task Pause Recording Failed',
   TASK_ACCEPT_CONSULT_SUCCESS: 'Task Accept Consult Success',
   TASK_ACCEPT_CONSULT_FAILED: 'Task Accept Consult Failed',
+  // Conference Tasks
+  TASK_CONFERENCE_START_SUCCESS: 'Task Conference Start Success',
+  TASK_CONFERENCE_START_FAILED: 'Task Conference Start Failed',
+  TASK_CONFERENCE_END_SUCCESS: 'Task Conference End Success',
+  TASK_CONFERENCE_END_FAILED: 'Task Conference End Failed',
+  TASK_CONFERENCE_TRANSFER_SUCCESS: 'Task Conference Transfer Success',
+  TASK_CONFERENCE_TRANSFER_FAILED: 'Task Conference Transfer Failed',
   TASK_OUTDIAL_SUCCESS: 'Task Outdial Success',
   TASK_OUTDIAL_FAILED: 'Task Outdial Failed',
   UPLOAD_LOGS_SUCCESS: 'Upload Logs Success',
@@ -119,7 +135,19 @@ const METRIC_EVENT_NAMES = exports.METRIC_EVENT_NAMES = {
   // WebSocket message events
   WEBSOCKET_EVENT_RECEIVED: 'Websocket Event Received',
   AGENT_DEVICE_TYPE_UPDATE_SUCCESS: 'Agent Device Type Update Success',
-  AGENT_DEVICE_TYPE_UPDATE_FAILED: 'Agent Device Type Update Failed'
+  AGENT_DEVICE_TYPE_UPDATE_FAILED: 'Agent Device Type Update Failed',
+  // EntryPoint API Events
+  ENTRYPOINT_FETCH_SUCCESS: 'Entrypoint Fetch Success',
+  ENTRYPOINT_FETCH_FAILED: 'Entrypoint Fetch Failed',
+  // AddressBook API Events
+  ADDRESSBOOK_FETCH_SUCCESS: 'AddressBook Fetch Success',
+  ADDRESSBOOK_FETCH_FAILED: 'AddressBook Fetch Failed',
+  // Queue API Events
+  QUEUE_FETCH_SUCCESS: 'Queue Fetch Success',
+  QUEUE_FETCH_FAILED: 'Queue Fetch Failed',
+  // Outdial ANI Entries API Events
+  OUTDIAL_ANI_EP_FETCH_SUCCESS: 'Outdial ANI Entries Fetch Success',
+  OUTDIAL_ANI_EP_FETCH_FAILED: 'Outdial ANI Entries Fetch Failed'
 };
 
 /**

package/dist/metrics/constants.js.map

@@ -1 +1 @@
-{"version":3,"names":["METRIC_EVENT_NAMES","exports","STATION_LOGIN_SUCCESS","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","WEBSOCKET_DEREGISTER_SUCCESS","WEBSOCKET_DEREGISTER_FAIL","WEBSOCKET_EVENT_RECEIVED","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED"],"sources":["constants.ts"],"sourcesContent":["type Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * @ignore\n * @module METRIC_EVENT_NAMES\n * @export\n * @description\n * A constant object containing all metric event names used for tracking various agent and task-related events\n * within the Contact Center plugin. Each property represents a specific event and its corresponding string value\n * as reported in metrics.\n *\n * @property {string} STATION_LOGIN_SUCCESS - Event name for successful station login.\n * @property {string} STATION_LOGIN_FAILED - Event name for failed station login.\n * @property {string} STATION_LOGOUT_SUCCESS - Event name for successful station logout.\n * @property {string} STATION_LOGOUT_FAILED - Event name for failed station logout.\n * @property {string} STATION_RELOGIN_SUCCESS - Event name for successful station relogin.\n * @property {string} STATION_RELOGIN_FAILED - Event name for failed station relogin.\n * @property {string} AGENT_STATE_CHANGE_SUCCESS - Event name for successful agent state change.\n * @property {string} AGENT_STATE_CHANGE_FAILED - Event name for failed agent state change.\n * @property {string} FETCH_BUDDY_AGENTS_SUCCESS - Event name for successfully fetching buddy agents.\n * @property {string} FETCH_BUDDY_AGENTS_FAILED - Event name for failed attempt to fetch buddy agents.\n * @property {string} WEBSOCKET_REGISTER_SUCCESS - Event name for successful websocket registration.\n * @property {string} WEBSOCKET_REGISTER_FAILED - Event name for failed websocket registration.\n * @property {string} AGENT_RONA - Event name for agent RONA (Ring No Answer).\n * @property {string} AGENT_CONTACT_ASSIGN_FAILED - Event name for failed agent contact assignment.\n * @property {string} AGENT_INVITE_FAILED - Event name for failed agent invite.\n *\n * @property {string} TASK_ACCEPT_SUCCESS - Event name for successful task acceptance.\n * @property {string} TASK_ACCEPT_FAILED - Event name for failed task acceptance.\n * @property {string} TASK_DECLINE_SUCCESS - Event name for successful task decline.\n * @property {string} TASK_DECLINE_FAILED - Event name for failed task decline.\n * @property {string} TASK_END_SUCCESS - Event name for successful task end.\n * @property {string} TASK_END_FAILED - Event name for failed task end.\n * @property {string} TASK_WRAPUP_SUCCESS - Event name for successful task wrap-up.\n * @property {string} TASK_WRAPUP_FAILED - Event name for failed task wrap-up.\n * @property {string} TASK_HOLD_SUCCESS - Event name for successful task hold.\n * @property {string} TASK_HOLD_FAILED - Event name for failed task hold.\n * @property {string} TASK_RESUME_SUCCESS - Event name for successful task resume.\n * @property {string} TASK_RESUME_FAILED - Event name for failed task resume.\n *\n * @property {string} TASK_CONSULT_START_SUCCESS - Event name for successful consult start.\n * @property {string} TASK_CONSULT_START_FAILED - Event name for failed consult start.\n * @property {string} TASK_CONSULT_END_SUCCESS - Event name for successful consult end.\n * @property {string} TASK_CONSULT_END_FAILED - Event name for failed consult end.\n * @property {string} TASK_TRANSFER_SUCCESS - Event name for successful task transfer.\n * @property {string} TASK_TRANSFER_FAILED - Event name for failed task transfer.\n * @property {string} TASK_RESUME_RECORDING_SUCCESS - Event name for successful resume of recording.\n * @property {string} TASK_RESUME_RECORDING_FAILED - Event name for failed resume of recording.\n * @property {string} TASK_PAUSE_RECORDING_SUCCESS - Event name for successful pause of recording.\n * @property {string} TASK_PAUSE_RECORDING_FAILED - Event name for failed pause of recording.\n * @property {string} TASK_ACCEPT_CONSULT_SUCCESS - Event name for successful consult acceptance.\n * @property {string} TASK_ACCEPT_CONSULT_FAILED - Event name for failed consult acceptance.\n *\n * @property {string} TASK_OUTDIAL_SUCCESS - Event name for successful outdial task.\n * @property {string} TASK_OUTDIAL_FAILED - Event name for failed outdial task.\n *\n * @property {string} UPLOAD_LOGS_SUCCESS - Event name for successful log upload.\n * @property {string} UPLOAD_LOGS_FAILED - Event name for failed log upload.\n * @property {string} WEBSOCKET_DEREGISTER_SUCCESS - Event name for successful websocket deregistration.\n * @property {string} WEBSOCKET_DEREGISTER_FAIL - Event name for failed websocket deregistration.\n *\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_SUCCESS - Event name for successful agent device type update.\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_FAILED - Event name for failed agent device type update.\n *\n * @readonly\n */\nexport const METRIC_EVENT_NAMES = {\n  STATION_LOGIN_SUCCESS: 'Station Login Success',\n  STATION_LOGIN_FAILED: 'Station Login Failed',\n  STATION_LOGOUT_SUCCESS: 'Station Logout Success',\n  STATION_LOGOUT_FAILED: 'Station Logout Failed',\n  STATION_RELOGIN_SUCCESS: 'Station Relogin Success',\n  STATION_RELOGIN_FAILED: 'Station Relogin Failed',\n  AGENT_STATE_CHANGE_SUCCESS: 'Agent State Change Success',\n  AGENT_STATE_CHANGE_FAILED: 'Agent State Change Failed',\n  FETCH_BUDDY_AGENTS_SUCCESS: 'Fetch Buddy Agents Success',\n  FETCH_BUDDY_AGENTS_FAILED: 'Fetch Buddy Agents Failed',\n  WEBSOCKET_REGISTER_SUCCESS: 'Websocket Register Success',\n  WEBSOCKET_REGISTER_FAILED: 'Websocket Register Failed',\n  AGENT_RONA: 'Agent RONA',\n  AGENT_CONTACT_ASSIGN_FAILED: 'Agent Contact Assign Failed',\n  AGENT_INVITE_FAILED: 'Agent Invite Failed',\n\n  // Basic Tasks\n  TASK_ACCEPT_SUCCESS: 'Task Accept Success',\n  TASK_ACCEPT_FAILED: 'Task Accept Failed',\n  TASK_DECLINE_SUCCESS: 'Task Decline Success',\n  TASK_DECLINE_FAILED: 'Task Decline Failed',\n  TASK_END_SUCCESS: 'Task End Success',\n  TASK_END_FAILED: 'Task End Failed',\n  TASK_WRAPUP_SUCCESS: 'Task Wrapup Success',\n  TASK_WRAPUP_FAILED: 'Task Wrapup Failed',\n  TASK_HOLD_SUCCESS: 'Task Hold Success',\n  TASK_HOLD_FAILED: 'Task Hold Failed',\n  TASK_RESUME_SUCCESS: 'Task Resume Success',\n  TASK_RESUME_FAILED: 'Task Resume Failed',\n\n  // Advanced Tasks\n  TASK_CONSULT_START_SUCCESS: 'Task Consult Start Success',\n  TASK_CONSULT_START_FAILED: 'Task Consult Start Failed',\n  TASK_CONSULT_END_SUCCESS: 'Task Consult End Success',\n  TASK_CONSULT_END_FAILED: 'Task Consult End Failed',\n  TASK_TRANSFER_SUCCESS: 'Task Transfer Success',\n  TASK_TRANSFER_FAILED: 'Task Transfer Failed',\n  TASK_RESUME_RECORDING_SUCCESS: 'Task Resume Recording Success',\n  TASK_RESUME_RECORDING_FAILED: 'Task Resume Recording Failed',\n  TASK_PAUSE_RECORDING_SUCCESS: 'Task Pause Recording Success',\n  TASK_PAUSE_RECORDING_FAILED: 'Task Pause Recording Failed',\n  TASK_ACCEPT_CONSULT_SUCCESS: 'Task Accept Consult Success',\n  TASK_ACCEPT_CONSULT_FAILED: 'Task Accept Consult Failed',\n\n  TASK_OUTDIAL_SUCCESS: 'Task Outdial Success',\n  TASK_OUTDIAL_FAILED: 'Task Outdial Failed',\n\n  UPLOAD_LOGS_SUCCESS: 'Upload Logs Success',\n  UPLOAD_LOGS_FAILED: 'Upload Logs Failed',\n  WEBSOCKET_DEREGISTER_SUCCESS: 'Websocket Deregister Success',\n  WEBSOCKET_DEREGISTER_FAIL: 'Websocket Deregister Failed',\n\n  // WebSocket message events\n  WEBSOCKET_EVENT_RECEIVED: 'Websocket Event Received',\n\n  AGENT_DEVICE_TYPE_UPDATE_SUCCESS: 'Agent Device Type Update Success',\n  AGENT_DEVICE_TYPE_UPDATE_FAILED: 'Agent Device Type Update Failed',\n} as const;\n\n/**\n * Represents the possible metric event names used within the metrics system.\n *\n * This type is derived from the keys of the `METRIC_EVENT_NAMES` constant, ensuring\n * type safety and consistency when referring to metric event names throughout the codebase.\n * @export\n * @typedef {Enum<typeof METRIC_EVENT_NAMES>} METRIC_EVENT_NAMES\n * @typeParam T - The type of the `METRIC_EVENT_NAMES` constant.\n *\n * @see {@link METRIC_EVENT_NAMES}\n */\nexport type METRIC_EVENT_NAMES = Enum<typeof METRIC_EVENT_NAMES>;\n"],"mappings":";;;;;;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,MAAMA,kBAAkB,GAAAC,OAAA,CAAAD,kBAAA,GAAG;EAChCE,qBAAqB,EAAE,uBAAuB;EAC9CC,oBAAoB,EAAE,sBAAsB;EAC5CC,sBAAsB,EAAE,wBAAwB;EAChDC,qBAAqB,EAAE,uBAAuB;EAC9CC,uBAAuB,EAAE,yBAAyB;EAClDC,sBAAsB,EAAE,wBAAwB;EAChDC,0BAA0B,EAAE,4BAA4B;EACxDC,yBAAyB,EAAE,2BAA2B;EACtDC,0BAA0B,EAAE,4BAA4B;EACxDC,yBAAyB,EAAE,2BAA2B;EACtDC,0BAA0B,EAAE,4BAA4B;EACxDC,yBAAyB,EAAE,2BAA2B;EACtDC,UAAU,EAAE,YAAY;EACxBC,2BAA2B,EAAE,6BAA6B;EAC1DC,mBAAmB,EAAE,qBAAqB;EAE1C;EACAC,mBAAmB,EAAE,qBAAqB;EAC1CC,kBAAkB,EAAE,oBAAoB;EACxCC,oBAAoB,EAAE,sBAAsB;EAC5CC,mBAAmB,EAAE,qBAAqB;EAC1CC,gBAAgB,EAAE,kBAAkB;EACpCC,eAAe,EAAE,iBAAiB;EAClCC,mBAAmB,EAAE,qBAAqB;EAC1CC,kBAAkB,EAAE,oBAAoB;EACxCC,iBAAiB,EAAE,mBAAmB;EACtCC,gBAAgB,EAAE,kBAAkB;EACpCC,mBAAmB,EAAE,qBAAqB;EAC1CC,kBAAkB,EAAE,oBAAoB;EAExC;EACAC,0BAA0B,EAAE,4BAA4B;EACxDC,yBAAyB,EAAE,2BAA2B;EACtDC,wBAAwB,EAAE,0BAA0B;EACpDC,uBAAuB,EAAE,yBAAyB;EAClDC,qBAAqB,EAAE,uBAAuB;EAC9CC,oBAAoB,EAAE,sBAAsB;EAC5CC,6BAA6B,EAAE,+BAA+B;EAC9DC,4BAA4B,EAAE,8BAA8B;EAC5DC,4BAA4B,EAAE,8BAA8B;EAC5DC,2BAA2B,EAAE,6BAA6B;EAC1DC,2BAA2B,EAAE,6BAA6B;EAC1DC,0BAA0B,EAAE,4BAA4B;EAExDC,oBAAoB,EAAE,sBAAsB;EAC5CC,mBAAmB,EAAE,qBAAqB;EAE1CC,mBAAmB,EAAE,qBAAqB;EAC1CC,kBAAkB,EAAE,oBAAoB;EACxCC,4BAA4B,EAAE,8BAA8B;EAC5DC,yBAAyB,EAAE,6BAA6B;EAExD;EACAC,wBAAwB,EAAE,0BAA0B;EAEpDC,gCAAgC,EAAE,kCAAkC;EACpEC,+BAA+B,EAAE;AACnC,CAAU;;AAEV;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA"}
+{"version":3,"names":["METRIC_EVENT_NAMES","exports","STATION_LOGIN_SUCCESS","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_CONFERENCE_START_SUCCESS","TASK_CONFERENCE_START_FAILED","TASK_CONFERENCE_END_SUCCESS","TASK_CONFERENCE_END_FAILED","TASK_CONFERENCE_TRANSFER_SUCCESS","TASK_CONFERENCE_TRANSFER_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","WEBSOCKET_DEREGISTER_SUCCESS","WEBSOCKET_DEREGISTER_FAIL","WEBSOCKET_EVENT_RECEIVED","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED","ENTRYPOINT_FETCH_SUCCESS","ENTRYPOINT_FETCH_FAILED","ADDRESSBOOK_FETCH_SUCCESS","ADDRESSBOOK_FETCH_FAILED","QUEUE_FETCH_SUCCESS","QUEUE_FETCH_FAILED","OUTDIAL_ANI_EP_FETCH_SUCCESS","OUTDIAL_ANI_EP_FETCH_FAILED"],"sources":["constants.ts"],"sourcesContent":["type Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * @ignore\n * @module METRIC_EVENT_NAMES\n * @export\n * @description\n * A constant object containing all metric event names used for tracking various agent and task-related events\n * within the Contact Center plugin. Each property represents a specific event and its corresponding string value\n * as reported in metrics.\n *\n * @property {string} STATION_LOGIN_SUCCESS - Event name for successful station login.\n * @property {string} STATION_LOGIN_FAILED - Event name for failed station login.\n * @property {string} STATION_LOGOUT_SUCCESS - Event name for successful station logout.\n * @property {string} STATION_LOGOUT_FAILED - Event name for failed station logout.\n * @property {string} STATION_RELOGIN_SUCCESS - Event name for successful station relogin.\n * @property {string} STATION_RELOGIN_FAILED - Event name for failed station relogin.\n * @property {string} AGENT_STATE_CHANGE_SUCCESS - Event name for successful agent state change.\n * @property {string} AGENT_STATE_CHANGE_FAILED - Event name for failed agent state change.\n * @property {string} FETCH_BUDDY_AGENTS_SUCCESS - Event name for successfully fetching buddy agents.\n * @property {string} FETCH_BUDDY_AGENTS_FAILED - Event name for failed attempt to fetch buddy agents.\n * @property {string} WEBSOCKET_REGISTER_SUCCESS - Event name for successful websocket registration.\n * @property {string} WEBSOCKET_REGISTER_FAILED - Event name for failed websocket registration.\n * @property {string} AGENT_RONA - Event name for agent RONA (Ring No Answer).\n * @property {string} AGENT_CONTACT_ASSIGN_FAILED - Event name for failed agent contact assignment.\n * @property {string} AGENT_INVITE_FAILED - Event name for failed agent invite.\n *\n * @property {string} TASK_ACCEPT_SUCCESS - Event name for successful task acceptance.\n * @property {string} TASK_ACCEPT_FAILED - Event name for failed task acceptance.\n * @property {string} TASK_DECLINE_SUCCESS - Event name for successful task decline.\n * @property {string} TASK_DECLINE_FAILED - Event name for failed task decline.\n * @property {string} TASK_END_SUCCESS - Event name for successful task end.\n * @property {string} TASK_END_FAILED - Event name for failed task end.\n * @property {string} TASK_WRAPUP_SUCCESS - Event name for successful task wrap-up.\n * @property {string} TASK_WRAPUP_FAILED - Event name for failed task wrap-up.\n * @property {string} TASK_HOLD_SUCCESS - Event name for successful task hold.\n * @property {string} TASK_HOLD_FAILED - Event name for failed task hold.\n * @property {string} TASK_RESUME_SUCCESS - Event name for successful task resume.\n * @property {string} TASK_RESUME_FAILED - Event name for failed task resume.\n * @property {string} TASK_CONSULT_START_SUCCESS - Event name for successful consult start.\n * @property {string} TASK_CONSULT_START_FAILED - Event name for failed consult start.\n * @property {string} TASK_CONSULT_END_SUCCESS - Event name for successful consult end.\n * @property {string} TASK_CONSULT_END_FAILED - Event name for failed consult end.\n * @property {string} TASK_TRANSFER_SUCCESS - Event name for successful task transfer.\n * @property {string} TASK_TRANSFER_FAILED - Event name for failed task transfer.\n * @property {string} TASK_RESUME_RECORDING_SUCCESS - Event name for successful resume of recording.\n * @property {string} TASK_RESUME_RECORDING_FAILED - Event name for failed resume of recording.\n * @property {string} TASK_PAUSE_RECORDING_SUCCESS - Event name for successful pause of recording.\n * @property {string} TASK_PAUSE_RECORDING_FAILED - Event name for failed pause of recording.\n * @property {string} TASK_ACCEPT_CONSULT_SUCCESS - Event name for successful consult acceptance.\n * @property {string} TASK_ACCEPT_CONSULT_FAILED - Event name for failed consult acceptance.\n *\n * @property {string} TASK_CONFERENCE_START_SUCCESS - Event name for successful conference start.\n * @property {string} TASK_CONFERENCE_START_FAILED - Event name for failed conference start.\n * @property {string} TASK_CONFERENCE_END_SUCCESS - Event name for successful conference end.\n * @property {string} TASK_CONFERENCE_END_FAILED - Event name for failed conference end.\n * @property {string} TASK_CONFERENCE_TRANSFER_SUCCESS - Event name for successful conference transfer.\n * @property {string} TASK_CONFERENCE_TRANSFER_FAILED - Event name for failed conference transfer.\n *\n * @property {string} TASK_OUTDIAL_SUCCESS - Event name for successful outdial task.\n * @property {string} TASK_OUTDIAL_FAILED - Event name for failed outdial task.\n *\n * @property {string} UPLOAD_LOGS_SUCCESS - Event name for successful log upload.\n * @property {string} UPLOAD_LOGS_FAILED - Event name for failed log upload.\n * @property {string} WEBSOCKET_DEREGISTER_SUCCESS - Event name for successful websocket deregistration.\n * @property {string} WEBSOCKET_DEREGISTER_FAIL - Event name for failed websocket deregistration.\n *\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_SUCCESS - Event name for successful agent device type update.\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_FAILED - Event name for failed agent device type update.\n *\n * @property {string} OUTDIAL_ANI_EP_FETCH_SUCCESS - Event name for successful outdial ANI entries fetch.\n * @property {string} OUTDIAL_ANI_EP_FETCH_FAILED - Event name for failed outdial ANI entries fetch.\n *\n * @readonly\n */\nexport const METRIC_EVENT_NAMES = {\n  STATION_LOGIN_SUCCESS: 'Station Login Success',\n  STATION_LOGIN_FAILED: 'Station Login Failed',\n  STATION_LOGOUT_SUCCESS: 'Station Logout Success',\n  STATION_LOGOUT_FAILED: 'Station Logout Failed',\n  STATION_RELOGIN_SUCCESS: 'Station Relogin Success',\n  STATION_RELOGIN_FAILED: 'Station Relogin Failed',\n  AGENT_STATE_CHANGE_SUCCESS: 'Agent State Change Success',\n  AGENT_STATE_CHANGE_FAILED: 'Agent State Change Failed',\n  FETCH_BUDDY_AGENTS_SUCCESS: 'Fetch Buddy Agents Success',\n  FETCH_BUDDY_AGENTS_FAILED: 'Fetch Buddy Agents Failed',\n  WEBSOCKET_REGISTER_SUCCESS: 'Websocket Register Success',\n  WEBSOCKET_REGISTER_FAILED: 'Websocket Register Failed',\n  AGENT_RONA: 'Agent RONA',\n  AGENT_CONTACT_ASSIGN_FAILED: 'Agent Contact Assign Failed',\n  AGENT_INVITE_FAILED: 'Agent Invite Failed',\n\n  // Basic Tasks\n  TASK_ACCEPT_SUCCESS: 'Task Accept Success',\n  TASK_ACCEPT_FAILED: 'Task Accept Failed',\n  TASK_DECLINE_SUCCESS: 'Task Decline Success',\n  TASK_DECLINE_FAILED: 'Task Decline Failed',\n  TASK_END_SUCCESS: 'Task End Success',\n  TASK_END_FAILED: 'Task End Failed',\n  TASK_WRAPUP_SUCCESS: 'Task Wrapup Success',\n  TASK_WRAPUP_FAILED: 'Task Wrapup Failed',\n  TASK_HOLD_SUCCESS: 'Task Hold Success',\n  TASK_HOLD_FAILED: 'Task Hold Failed',\n  TASK_RESUME_SUCCESS: 'Task Resume Success',\n  TASK_RESUME_FAILED: 'Task Resume Failed',\n\n  // Advanced Tasks\n  TASK_CONSULT_START_SUCCESS: 'Task Consult Start Success',\n  TASK_CONSULT_START_FAILED: 'Task Consult Start Failed',\n  TASK_CONSULT_END_SUCCESS: 'Task Consult End Success',\n  TASK_CONSULT_END_FAILED: 'Task Consult End Failed',\n  TASK_TRANSFER_SUCCESS: 'Task Transfer Success',\n  TASK_TRANSFER_FAILED: 'Task Transfer Failed',\n  TASK_RESUME_RECORDING_SUCCESS: 'Task Resume Recording Success',\n  TASK_RESUME_RECORDING_FAILED: 'Task Resume Recording Failed',\n  TASK_PAUSE_RECORDING_SUCCESS: 'Task Pause Recording Success',\n  TASK_PAUSE_RECORDING_FAILED: 'Task Pause Recording Failed',\n  TASK_ACCEPT_CONSULT_SUCCESS: 'Task Accept Consult Success',\n  TASK_ACCEPT_CONSULT_FAILED: 'Task Accept Consult Failed',\n\n  // Conference Tasks\n  TASK_CONFERENCE_START_SUCCESS: 'Task Conference Start Success',\n  TASK_CONFERENCE_START_FAILED: 'Task Conference Start Failed',\n  TASK_CONFERENCE_END_SUCCESS: 'Task Conference End Success',\n  TASK_CONFERENCE_END_FAILED: 'Task Conference End Failed',\n  TASK_CONFERENCE_TRANSFER_SUCCESS: 'Task Conference Transfer Success',\n  TASK_CONFERENCE_TRANSFER_FAILED: 'Task Conference Transfer Failed',\n\n  TASK_OUTDIAL_SUCCESS: 'Task Outdial Success',\n  TASK_OUTDIAL_FAILED: 'Task Outdial Failed',\n\n  UPLOAD_LOGS_SUCCESS: 'Upload Logs Success',\n  UPLOAD_LOGS_FAILED: 'Upload Logs Failed',\n  WEBSOCKET_DEREGISTER_SUCCESS: 'Websocket Deregister Success',\n  WEBSOCKET_DEREGISTER_FAIL: 'Websocket Deregister Failed',\n\n  // WebSocket message events\n  WEBSOCKET_EVENT_RECEIVED: 'Websocket Event Received',\n\n  AGENT_DEVICE_TYPE_UPDATE_SUCCESS: 'Agent Device Type Update Success',\n  AGENT_DEVICE_TYPE_UPDATE_FAILED: 'Agent Device Type Update Failed',\n\n  // EntryPoint API Events\n  ENTRYPOINT_FETCH_SUCCESS: 'Entrypoint Fetch Success',\n  ENTRYPOINT_FETCH_FAILED: 'Entrypoint Fetch Failed',\n\n  // AddressBook API Events\n  ADDRESSBOOK_FETCH_SUCCESS: 'AddressBook Fetch Success',\n  ADDRESSBOOK_FETCH_FAILED: 'AddressBook Fetch Failed',\n\n  // Queue API Events\n  QUEUE_FETCH_SUCCESS: 'Queue Fetch Success',\n  QUEUE_FETCH_FAILED: 'Queue Fetch Failed',\n\n  // Outdial ANI Entries API Events\n  OUTDIAL_ANI_EP_FETCH_SUCCESS: 'Outdial ANI Entries Fetch Success',\n  OUTDIAL_ANI_EP_FETCH_FAILED: 'Outdial ANI Entries Fetch Failed',\n} as const;\n\n/**\n * Represents the possible metric event names used within the metrics system.\n *\n * This type is derived from the keys of the `METRIC_EVENT_NAMES` constant, ensuring\n * type safety and consistency when referring to metric event names throughout the codebase.\n * @export\n * @typedef {Enum<typeof METRIC_EVENT_NAMES>} METRIC_EVENT_NAMES\n * @typeParam T - The type of the `METRIC_EVENT_NAMES` constant.\n *\n * @see {@link METRIC_EVENT_NAMES}\n */\nexport type METRIC_EVENT_NAMES = Enum<typeof 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package/dist/services/AddressBook.js

@@ -0,0 +1,271 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = exports.AddressBook = void 0;
+var _types = require("../types");
+var _loggerProxy = _interopRequireDefault(require("../logger-proxy"));
+var _WebexRequest = _interopRequireDefault(require("./core/WebexRequest"));
+var _PageCache = _interopRequireWildcard(require("../utils/PageCache"));
+var _MetricsManager = _interopRequireDefault(require("../metrics/MetricsManager"));
+var _constants = require("./constants");
+var _constants2 = require("./config/constants");
+var _constants3 = require("../metrics/constants");
+function _getRequireWildcardCache(e) { if ("function" != typeof WeakMap) return null; var r = new WeakMap(), t = new WeakMap(); return (_getRequireWildcardCache = function (e) { return e ? t : r; })(e); }
+function _interopRequireWildcard(e, r) { if (!r && e && e.__esModule) return e; if (null === e || "object" != typeof e && "function" != typeof e) return { default: e }; var t = _getRequireWildcardCache(r); if (t && t.has(e)) return t.get(e); var n = { __proto__: null }, a = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var u in e) if ("default" !== u && Object.prototype.hasOwnProperty.call(e, u)) { var i = a ? Object.getOwnPropertyDescriptor(e, u) : null; i && (i.get || i.set) ? Object.defineProperty(n, u, i) : n[u] = e[u]; } return n.default = e, t && t.set(e, n), n; }
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+/**
+ * AddressBook API class for managing Webex Contact Center address book entries.
+ * Provides functionality to fetch address book entries using the entry API.
+ *
+ * @class AddressBook
+ * @public
+ * @example
+ * ```typescript
+ * import Webex from 'webex';
+ *
+ * const webex = new Webex({ credentials: 'YOUR_ACCESS_TOKEN' });
+ * const cc = webex.cc;
+ *
+ * // Register and login first
+ * await cc.register();
+ * await cc.stationLogin({ teamId: 'team123', loginOption: 'BROWSER' });
+ *
+ * // Get AddressBook API instance from ContactCenter
+ * const addressBookAPI = cc.addressBook;
+ *
+ * // Get entries from agent's default address book
+ * const entries = await addressBookAPI.getEntries();
+ *
+ * // Get entries from a specific address book with pagination
+ * const entries = await addressBookAPI.getEntries({
+ *   addressBookId: 'addressBookId123',
+ *   page: 0,
+ *   pageSize: 50
+ * });
+ *
+ * // Search for specific entries
+ * const searchResults = await addressBook.getEntries({
+ *   search: 'john',
+ *   filter: 'name=="John Doe"'
+ * });
+ * ```
+ */
+class AddressBook {
+  // Page cache using the common utility
+
+  /**
+   * Creates an instance of AddressBook
+   * @param {WebexSDK} webex - The Webex SDK instance
+   * @param {() => string} getAddressBookId - Function to get the addressBookId from agent profile
+   * @public
+   */
+  constructor(webex, getAddressBookId) {
+    this.webex = webex;
+    this.webexRequest = _WebexRequest.default.getInstance({
+      webex
+    });
+    this.getAddressBookId = getAddressBookId;
+    this.pageCache = new _PageCache.default('AddressBook');
+    this.metricsManager = _MetricsManager.default.getInstance({
+      webex
+    });
+  }
+
+  /**
+   * Fetches address book entries for a specific address book using the entry API
+   * @param {AddressBookEntrySearchParams} [params] - Search and pagination parameters including addressBookId
+   * @returns {Promise<AddressBookEntriesResponse>} Promise resolving to address book entries
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * // Get entries from agent's default address book
+   * const response = await addressBookAPI.getEntries();
+   *
+   * // Get entries from a specific address book with pagination
+   * const response = await addressBookAPI.getEntries({
+   *   addressBookId: 'addressBookId123',
+   *   page: 0,
+   *   pageSize: 25
+   * });
+   * ```
+   */
+  async getEntries(params = {}) {
+    const startTime = Date.now();
+    const {
+      addressBookId,
+      page = _PageCache.PAGINATION_DEFAULTS.PAGE,
+      pageSize = _PageCache.PAGINATION_DEFAULTS.PAGE_SIZE,
+      search,
+      filter,
+      attributes
+    } = params;
+
+    // Use provided addressBookId or fall back to agent's address book
+    const bookId = addressBookId || this.getAddressBookId();
+    const orgId = this.webex.credentials.getOrgId();
+    const isSearchRequest = !!(search || filter || attributes);
+    _loggerProxy.default.info('Fetching address book entries', {
+      module: 'AddressBook',
+      method: 'getEntries',
+      data: {
+        orgId,
+        bookId,
+        page,
+        pageSize,
+        isSearchRequest
+      }
+    });
+
+    // Check if we can use cache for simple pagination (no search/filter/attributes)
+    if (this.pageCache.canUseCache({
+      search,
+      filter,
+      attributes
+    })) {
+      const cacheKey = this.pageCache.buildCacheKey(bookId, page, pageSize);
+      const cachedPage = this.pageCache.getCachedPage(cacheKey);
+      if (cachedPage) {
+        const duration = Date.now() - startTime;
+        _loggerProxy.default.info(`Returning page ${page} from cache`, {
+          module: 'AddressBook',
+          method: 'getEntries',
+          data: {
+            cacheHit: true,
+            duration,
+            recordCount: cachedPage.data.length,
+            page,
+            pageSize
+          }
+        });
+        return {
+          data: cachedPage.data,
+          meta: {
+            page,
+            pageSize,
+            totalPages: cachedPage.totalMeta?.totalPages,
+            totalRecords: cachedPage.totalMeta?.totalRecords
+          }
+        };
+      }
+    }
+
+    // Start timing for the operation
+    this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_SUCCESS);
+
+    // Validate address book id early to avoid bad requests
+    if (!bookId) {
+      const errorData = {
+        orgId,
+        bookId,
+        isSearchRequest,
+        page,
+        pageSize,
+        error: 'Missing addressBookId for agent. Ensure agent profile contains addressBookId.'
+      };
+      _loggerProxy.default.error('AddressBook called without a valid addressBookId', {
+        module: 'AddressBook',
+        method: 'getEntries',
+        data: errorData
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_FAILED, errorData, ['behavioral', 'operational']);
+      throw new Error('AddressBook: addressBookId is not available for the current agent.');
+    }
+    try {
+      // Build query parameters according to spec
+      const queryParams = new URLSearchParams({
+        page: page.toString(),
+        pageSize: pageSize.toString()
+      });
+      if (filter) queryParams.append('filter', filter);
+      if (attributes) queryParams.append('attributes', attributes);
+      if (search) queryParams.append('search', search);
+      const resource = _constants2.endPointMap.addressBookEntries(orgId, bookId, queryParams.toString());
+      _loggerProxy.default.info('Making API request to fetch address book entries', {
+        module: 'AddressBook',
+        method: 'getEntries',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      const duration = Date.now() - startTime;
+      const recordCount = response.body?.data?.length || 0;
+      const totalRecords = response.body?.meta?.totalRecords;
+      _loggerProxy.default.info(`Successfully retrieved ${recordCount} address book entries`, {
+        module: 'AddressBook',
+        method: 'getEntries',
+        data: {
+          statusCode: response.statusCode,
+          duration,
+          recordCount,
+          totalRecords,
+          isSearchRequest,
+          page,
+          pageSize
+        }
+      });
+
+      // Only track metrics for search requests or first page loads to reduce metric volume
+      if (isSearchRequest || page === 0) {
+        this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_SUCCESS, {
+          orgId,
+          bookId,
+          statusCode: response.statusCode,
+          recordCount,
+          totalRecords,
+          isSearchRequest,
+          isFirstPage: page === 0
+        }, ['behavioral', 'operational']);
+      }
+
+      // Cache the page data for simple pagination (no search/filter/attributes)
+      if (this.pageCache.canUseCache({
+        search,
+        filter,
+        attributes
+      }) && response.body?.data) {
+        const cacheKey = this.pageCache.buildCacheKey(bookId, page, pageSize);
+        this.pageCache.cachePage(cacheKey, response.body.data, response.body.meta);
+        _loggerProxy.default.info('Cached address book entries for future requests', {
+          module: 'AddressBook',
+          method: 'getEntries',
+          data: {
+            cacheKey,
+            recordCount
+          }
+        });
+      }
+      return response.body;
+    } catch (error) {
+      const errorData = {
+        orgId,
+        bookId,
+        error: error instanceof Error ? error.message : String(error),
+        isSearchRequest,
+        page,
+        pageSize
+      };
+      _loggerProxy.default.error('Failed to fetch address book entries', {
+        module: 'AddressBook',
+        method: 'getEntries',
+        data: errorData,
+        error
+      });
+
+      // Track all failures for troubleshooting
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+}
+exports.AddressBook = AddressBook;
+var _default = exports.default = AddressBook;
+//# sourceMappingURL=AddressBook.js.map