@webex/contact-center 3.12.0-next.9 → 3.12.0-task-refactor.2

package/dist/types/services/task/constants.d.ts

@@ -19,10 +19,6 @@ export declare const END = "/end";
 export declare const CONSULT_CONFERENCE = "/consult/conference";
 export declare const CONFERENCE_EXIT = "/conference/exit";
 export declare const CONFERENCE_TRANSFER = "/conference/transfer";
-export declare const DIALER_API = "/v1/dialer";
-export declare const CAMPAIGN_PREVIEW_ACCEPT = "/accept";
-/** 80-second timeout for accepting preview contact (outbound call setup takes longer than default 20s) */
-export declare const TIMEOUT_PREVIEW_ACCEPT = 80000;
 export declare const TASK_MANAGER_FILE = "taskManager";
 export declare const TASK_FILE = "task";
 /**
@@ -44,6 +40,10 @@ export declare const PRESERVED_TASK_DATA_FIELDS: {
  * Used by reconcileData method to preserve important task state fields
  */
 export declare const KEYS_TO_NOT_DELETE: string[];
+/**
+ * Consultation status constants derived from state machine
+ * These values are computed and available in task.data.consultStatus
+ */
 export declare const METHODS: {
     ACCEPT: string;
     TOGGLE_MUTE: string;
@@ -73,6 +73,7 @@ export declare const METHODS: {
     GET_TASK_MANAGER: string;
     SETUP_AUTO_WRAPUP_TIMER: string;
     CANCEL_AUTO_WRAPUP_TIMER: string;
+    REQUEST_REAL_TIME_TRANSCRIPTS: string;
 };
 export declare const TRANSCRIPT_EVENT_MAP: {
     AgentContactAssigned: string;

package/dist/types/services/task/dialer.d.ts

@@ -25,19 +25,4 @@ export default function aqmDialer(aqm: AqmReqs): {
     startOutdial: import("../core/types").Res<Contact.AgentContact, {
         data: Contact.DialerPayload;
     }>;
-    /**
-     * Accepts a campaign preview contact, initiating the outbound call.
-     *
-     * @param {Object} p - Parameters object.
-     * @param {Contact.PreviewContactPayload} p.data - Payload containing interactionId and campaignId.
-     * @returns {Promise<Contact.AgentContact>} A promise that resolves with agent contact on success.
-     *
-     * Emits:
-     * - `CC_EVENTS.AGENT_CONTACT_ASSIGNED` on success
-     * - `CC_EVENTS.CAMPAIGN_PREVIEW_ACCEPT_FAILED` on failure
-     * @ignore
-     */
-    acceptPreviewContact: import("../core/types").Res<Contact.AgentContact, {
-        data: Contact.PreviewContactPayload;
-    }>;
 };

package/dist/types/services/task/digital/Digital.d.ts

@@ -0,0 +1,22 @@
+import { IDigital, TaskResponse, TaskData } from '../types';
+import { WrapupData } from '../../config/types';
+import Task from '../Task';
+import routingContact from '../contact';
+export default class Digital extends Task implements IDigital {
+    constructor(contact: ReturnType<typeof routingContact>, data: TaskData, wrapupData?: WrapupData, agentId?: string);
+    /**
+     * Refresh the digital task with the latest backend payload and recompute UI controls.
+     */
+    updateTaskData(newData: TaskData, shouldOverwrite?: boolean): IDigital;
+    /**
+     * This is used for incoming digital task accept by agent.
+     *
+     * @returns Promise<TaskResponse>
+     * @throws Error
+     * @example
+     * ```typescript
+     * task.accept().then(()=>{}).catch(()=>{})
+     * ```
+     */
+    accept(): Promise<TaskResponse>;
+}