@webex/contact-center 3.12.0-next.8 → 3.12.0-next.80

package/dist/services/ApiAiAssistant.js

@@ -4,6 +4,7 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.default = exports.ApiAIAssistant = void 0;
+var _uuid = require("uuid");
 var _loggerProxy = _interopRequireDefault(require("../logger-proxy"));
 var _MetricsManager = _interopRequireDefault(require("../metrics/MetricsManager"));
 var _constants = require("../metrics/constants");
@@ -58,7 +59,7 @@ class ApiAIAssistant {
    * @param eventName - the name of the event (e.g. 'GET_TRANSCRIPTS')
    * @param action - action within eventDetails (e.g. 'START' or 'STOP')
    */
-  async sendEvent(agentId, interactionId, eventType, eventName, action) {
+  async sendEvent(agentId, interactionId, eventType, eventName, action, context, languageCode, trackingId) {
     _loggerProxy.default.info('Sending event', {
       module: _constants2.CC_FILE,
       method: _constants2.METHODS.SEND_EVENT,
@@ -66,7 +67,8 @@ class ApiAIAssistant {
       data: {
         eventType,
         eventName,
-        action
+        action,
+        context
       }
     });
     this.metricsManager.timeEvent([_constants.METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_SUCCESS, _constants.METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_FAILED]);
@@ -86,7 +88,10 @@ class ApiAIAssistant {
             data: {
               interactionId,
               action,
-              actionTimeStamp: String(Date.now())
+              context,
+              actionTimeStamp: String(Date.now()),
+              languageCode,
+              trackingId
             }
           }
         }
@@ -115,6 +120,72 @@ class ApiAIAssistant {
     }
   }
 
+  /**
+   * Requests a suggested response for an interaction.
+   *
+   * @param params - Suggestion request parameters
+   * @returns HTTP response body from the AI Assistant event API
+   * @public
+   */
+  async getSuggestedResponse(params) {
+    const {
+      agentId,
+      interactionId,
+      context
+    } = params;
+    const trimmedContext = context?.trim();
+    const languageCode = params.languageCode ?? 'en';
+    const trackingId = `WX_CC_SDK_${(0, _uuid.v4)()}`;
+    const eventName = trimmedContext ? _types.AIAssistantEventName.ADD_SUGGESTIONS_EXTRA_CONTEXT : _types.AIAssistantEventName.GET_SUGGESTIONS;
+    const loggerContext = {
+      module: _constants2.CC_FILE,
+      method: _constants2.METHODS.GET_SUGGESTED_RESPONSE,
+      interactionId,
+      trackingId,
+      data: {
+        eventName
+      }
+    };
+    _loggerProxy.default.info('Requesting suggested response', loggerContext);
+    this.metricsManager.timeEvent([_constants.METRIC_EVENT_NAMES.AI_ASSISTANT_GET_SUGGESTED_RESPONSE_SUCCESS, _constants.METRIC_EVENT_NAMES.AI_ASSISTANT_GET_SUGGESTED_RESPONSE_FAILED]);
+    try {
+      if (!this.aiFeature?.suggestedResponses?.enable) {
+        const {
+          error: detailedError
+        } = (0, _Utils.getErrorDetails)(new Error('SUGGESTED_RESPONSES_NOT_ENABLED'), _constants2.METHODS.GET_SUGGESTED_RESPONSE, _constants2.CC_FILE);
+        throw detailedError;
+      }
+      const orgId = this.webex.credentials.getOrgId();
+      const response = await this.sendEvent(agentId, interactionId, _types.AIAssistantEventType.CUSTOM_EVENT, eventName, undefined, trimmedContext, languageCode, trackingId);
+      this.metricsManager.trackEvent(_constants.METRIC_EVENT_NAMES.AI_ASSISTANT_GET_SUGGESTED_RESPONSE_SUCCESS, {
+        agentId,
+        orgId,
+        interactionId,
+        eventName,
+        trackingId,
+        context
+      }, ['operational']);
+      _loggerProxy.default.log('Suggested response request succeeded', loggerContext);
+      return response;
+    } catch (error) {
+      _loggerProxy.default.error('Suggested response request failed', {
+        ...loggerContext,
+        error
+      });
+      this.metricsManager.trackEvent(_constants.METRIC_EVENT_NAMES.AI_ASSISTANT_GET_SUGGESTED_RESPONSE_FAILED, {
+        agentId,
+        interactionId,
+        trackingId,
+        eventName,
+        error: error instanceof Error ? error.message : String(error)
+      }, ['operational']);
+      const {
+        error: detailedError
+      } = (0, _Utils.getErrorDetails)(error, _constants2.METHODS.GET_SUGGESTED_RESPONSE, _constants2.CC_FILE);
+      throw detailedError;
+    }
+  }
+
   /**
    * Fetches historic transcripts for an interaction.
    * This API is allowed only when real-time transcription feature is enabled.

package/dist/services/ApiAiAssistant.js.map

@@ -1 +1 @@
-{"version":3,"names":["_loggerProxy","_interopRequireDefault","require","_MetricsManager","_constants","_constants2","_types","_Utils","_constants3","e","__esModule","default","ApiAIAssistant","constructor","webex","metricsManager","MetricsManager","getInstance","setAIFeatureFlags","aiFeature","getBaseUrl","wccApiGatewayUrl","internal","services","get","WCC_API_GATEWAY","error","detailedError","getErrorDetails","Error","METHODS","GET_BASE_URL","CC_FILE","hostname","URL","toLowerCase","resolvedEnv","AI_ASSISTANT_ENV_MAP","AI_ASSISTANT_BASE_URL_TEMPLATE","replace","sendEvent","agentId","interactionId","eventType","eventName","action","LoggerProxy","info","module","method","SEND_EVENT","data","timeEvent","METRIC_EVENT_NAMES","AI_ASSISTANT_SEND_EVENT_SUCCESS","AI_ASSISTANT_SEND_EVENT_FAILED","baseUrl","orgId","credentials","getOrgId","response","request","uri","AI_ASSISTANT_API_URLS","EVENT","HTTP_METHODS","POST","addAuthHeader","body","eventDetails","actionTimeStamp","String","Date","now","trackEvent","message","fetchHistoricTranscripts","FETCH_HISTORIC_TRANSCRIPTS","AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS","AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED","realtimeTranscripts","enable","TRANSCRIPTS_LIST","exports","_default"],"sources":["ApiAiAssistant.ts"],"sourcesContent":["import LoggerProxy from '../logger-proxy';\nimport MetricsManager from '../metrics/MetricsManager';\nimport {METRIC_EVENT_NAMES} from '../metrics/constants';\nimport {CC_FILE, METHODS} from '../constants';\nimport {\n  HTTP_METHODS,\n  WebexSDK,\n  IHttpResponse,\n  TranscriptAction,\n  AIAssistantEventType,\n  AIAssistantEventName,\n  HistoricTranscriptsResponse,\n} from '../types';\nimport {getErrorDetails} from './core/Utils';\nimport {\n  AI_ASSISTANT_BASE_URL_TEMPLATE,\n  AI_ASSISTANT_ENV_MAP,\n  AI_ASSISTANT_API_URLS,\n  WCC_API_GATEWAY,\n} from './constants';\nimport {AIFeatureFlags} from './config/types';\n\n/**\n * ApiAIAssistant provides AI Assistant APIs for transcript controls.\n * @public\n */\nexport class ApiAIAssistant {\n  private webex: WebexSDK;\n  private metricsManager: MetricsManager;\n  public aiFeature: AIFeatureFlags;\n\n  constructor(webex: WebexSDK) {\n    this.webex = webex;\n    this.metricsManager = MetricsManager.getInstance({webex});\n  }\n\n  public setAIFeatureFlags(aiFeature: AIFeatureFlags): void {\n    this.aiFeature = aiFeature;\n  }\n\n  private getBaseUrl(): string {\n    const wccApiGatewayUrl = this.webex.internal.services.get(WCC_API_GATEWAY) || '';\n\n    if (!wccApiGatewayUrl) {\n      const {error: detailedError} = getErrorDetails(\n        new Error('AI_ASSISTANT_BASE_URL_NOT_AVAILABLE'),\n        METHODS.GET_BASE_URL,\n        CC_FILE\n      );\n      throw detailedError;\n    }\n\n    let hostname = '';\n    try {\n      hostname = new URL(wccApiGatewayUrl).hostname.toLowerCase();\n    } catch (error) {\n      hostname = wccApiGatewayUrl.toLowerCase();\n    }\n\n    const resolvedEnv = AI_ASSISTANT_ENV_MAP[hostname];\n    if (!resolvedEnv) {\n      const {error: detailedError} = getErrorDetails(\n        new Error('AI_ASSISTANT_BASE_URL_NOT_AVAILABLE'),\n        METHODS.GET_BASE_URL,\n        CC_FILE\n      );\n      throw detailedError;\n    }\n\n    return AI_ASSISTANT_BASE_URL_TEMPLATE.replace('%s', resolvedEnv);\n  }\n\n  /**\n   * Sends an event to the AI Assistant service.\n   * @param agentId - agent identifier\n   * @param interactionId - interaction/conversation identifier\n   * @param eventType - the type of event (e.g. 'CUSTOM_EVENT')\n   * @param eventName - the name of the event (e.g. 'GET_TRANSCRIPTS')\n   * @param action - action within eventDetails (e.g. 'START' or 'STOP')\n   */\n  public async sendEvent(\n    agentId: string,\n    interactionId: string,\n    eventType: AIAssistantEventType,\n    eventName: AIAssistantEventName,\n    action: TranscriptAction\n  ): Promise<Record<string, unknown>> {\n    LoggerProxy.info('Sending event', {\n      module: CC_FILE,\n      method: METHODS.SEND_EVENT,\n      interactionId,\n      data: {eventType, eventName, action},\n    });\n    this.metricsManager.timeEvent([\n      METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_SUCCESS,\n      METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_FAILED,\n    ]);\n\n    try {\n      const baseUrl = this.getBaseUrl();\n      const orgId = this.webex.credentials.getOrgId();\n      const response = (await this.webex.request({\n        uri: `${baseUrl}${AI_ASSISTANT_API_URLS.EVENT}`,\n        method: HTTP_METHODS.POST,\n        addAuthHeader: true,\n        body: {\n          agentId,\n          orgId,\n          eventType,\n          eventName,\n          eventDetails: {\n            data: {\n              interactionId,\n              action,\n              actionTimeStamp: String(Date.now()),\n            },\n          },\n        },\n      })) as IHttpResponse;\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_SUCCESS,\n        {agentId, orgId, interactionId, eventType, eventName, action},\n        ['operational']\n      );\n\n      return response?.body || {};\n    } catch (error) {\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_FAILED,\n        {\n          interactionId,\n          eventType,\n          eventName,\n          action,\n          error: error instanceof Error ? error.message : String(error),\n        },\n        ['operational']\n      );\n\n      const {error: detailedError} = getErrorDetails(error, METHODS.SEND_EVENT, CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /**\n   * Fetches historic transcripts for an interaction.\n   * This API is allowed only when real-time transcription feature is enabled.\n   *\n   * @param interactionId - interaction/conversation identifier\n   */\n  public async fetchHistoricTranscripts(\n    agentId: string,\n    interactionId: string\n  ): Promise<HistoricTranscriptsResponse> {\n    LoggerProxy.info('Fetching historic transcripts', {\n      module: CC_FILE,\n      method: METHODS.FETCH_HISTORIC_TRANSCRIPTS,\n      interactionId,\n    });\n    this.metricsManager.timeEvent([\n      METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS,\n      METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED,\n    ]);\n    if (!this.aiFeature?.realtimeTranscripts?.enable) {\n      const {error: detailedError} = getErrorDetails(\n        new Error('REAL_TIME_TRANSCRIPTION_NOT_ENABLED'),\n        METHODS.FETCH_HISTORIC_TRANSCRIPTS,\n        CC_FILE\n      );\n      throw detailedError;\n    }\n\n    try {\n      const baseUrl = this.getBaseUrl();\n      const orgId = this.webex.credentials.getOrgId();\n      const response = (await this.webex.request({\n        uri: `${baseUrl}${AI_ASSISTANT_API_URLS.TRANSCRIPTS_LIST}`,\n        method: HTTP_METHODS.POST,\n        addAuthHeader: true,\n        body: {\n          agentId,\n          orgId,\n          interactionId,\n        },\n      })) as IHttpResponse;\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS,\n        {agentId, orgId, interactionId},\n        ['operational']\n      );\n\n      return response.body as HistoricTranscriptsResponse;\n    } catch (error) {\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED,\n        {\n          interactionId,\n          error: error instanceof Error ? error.message : String(error),\n        },\n        ['operational']\n      );\n      if (error instanceof Error) {\n        throw error;\n      }\n      const {error: detailedError} = getErrorDetails(\n        error,\n        METHODS.FETCH_HISTORIC_TRANSCRIPTS,\n        CC_FILE\n      );\n      throw detailedError;\n    }\n  }\n}\n\nexport default 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agent identifier\n   * @param interactionId - interaction/conversation identifier\n   * @param eventType - the type of event (e.g. 'CUSTOM_EVENT')\n   * @param eventName - the name of the event (e.g. 'GET_TRANSCRIPTS')\n   * @param action - action within eventDetails (e.g. 'START' or 'STOP')\n   */\n  public async sendEvent(\n    agentId: string,\n    interactionId: string,\n    eventType: AIAssistantEventType,\n    eventName: AIAssistantEventName,\n    action?: TranscriptAction,\n    context?: string,\n    languageCode?: string,\n    trackingId?: string\n  ): Promise<Record<string, unknown>> {\n    LoggerProxy.info('Sending event', {\n      module: CC_FILE,\n      method: METHODS.SEND_EVENT,\n      interactionId,\n      data: {eventType, eventName, action, context},\n    });\n    this.metricsManager.timeEvent([\n      METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_SUCCESS,\n      METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_FAILED,\n    ]);\n\n    try {\n      const baseUrl = this.getBaseUrl();\n      const orgId = this.webex.credentials.getOrgId();\n      const response = (await this.webex.request({\n        uri: `${baseUrl}${AI_ASSISTANT_API_URLS.EVENT}`,\n        method: HTTP_METHODS.POST,\n        addAuthHeader: true,\n        body: {\n          agentId,\n          orgId,\n          eventType,\n          eventName,\n          eventDetails: {\n            data: {\n              interactionId,\n              action,\n              context,\n              actionTimeStamp: String(Date.now()),\n              languageCode,\n              trackingId,\n            },\n          },\n        },\n      })) as IHttpResponse;\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_SUCCESS,\n        {agentId, orgId, interactionId, eventType, eventName, action},\n        ['operational']\n      );\n\n      return response?.body || {};\n    } catch (error) {\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_SEND_EVENT_FAILED,\n        {\n          interactionId,\n          eventType,\n          eventName,\n          action,\n          error: error instanceof Error ? error.message : String(error),\n        },\n        ['operational']\n      );\n\n      const {error: detailedError} = getErrorDetails(error, METHODS.SEND_EVENT, CC_FILE);\n      throw detailedError;\n    }\n  }\n\n  /**\n   * Requests a suggested response for an interaction.\n   *\n   * @param params - Suggestion request parameters\n   * @returns HTTP response body from the AI Assistant event API\n   * @public\n   */\n  public async getSuggestedResponse(params: SuggestedResponseParams): Promise<any> {\n    const {agentId, interactionId, context} = params;\n    const trimmedContext = context?.trim();\n    const languageCode = params.languageCode ?? 'en';\n    const trackingId = `WX_CC_SDK_${uuidv4()}`;\n    const eventName = trimmedContext\n      ? 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AIAssistantEventType.CUSTOM_EVENT,\n        eventName,\n        undefined,\n        trimmedContext,\n        languageCode,\n        trackingId\n      );\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_GET_SUGGESTED_RESPONSE_SUCCESS,\n        {\n          agentId,\n          orgId,\n          interactionId,\n          eventName,\n          trackingId,\n          context,\n        },\n        ['operational']\n      );\n      LoggerProxy.log('Suggested response request succeeded', loggerContext);\n\n      return response;\n    } catch (error) {\n      LoggerProxy.error('Suggested response request failed', {...loggerContext, error});\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_GET_SUGGESTED_RESPONSE_FAILED,\n        {\n          agentId,\n          interactionId,\n          trackingId,\n          eventName,\n          error: error instanceof Error ? error.message : String(error),\n        },\n        ['operational']\n      );\n\n      const {error: detailedError} = getErrorDetails(\n        error,\n        METHODS.GET_SUGGESTED_RESPONSE,\n        CC_FILE\n      );\n      throw detailedError;\n    }\n  }\n\n  /**\n   * Fetches historic transcripts for an interaction.\n   * This API is allowed only when real-time transcription feature is enabled.\n   *\n   * @param interactionId - interaction/conversation identifier\n   */\n  public async fetchHistoricTranscripts(\n    agentId: string,\n    interactionId: string\n  ): Promise<HistoricTranscriptsResponse> {\n    LoggerProxy.info('Fetching historic transcripts', {\n      module: CC_FILE,\n      method: METHODS.FETCH_HISTORIC_TRANSCRIPTS,\n      interactionId,\n    });\n    this.metricsManager.timeEvent([\n      METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS,\n      METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED,\n    ]);\n    if (!this.aiFeature?.realtimeTranscripts?.enable) {\n      const {error: detailedError} = getErrorDetails(\n        new Error('REAL_TIME_TRANSCRIPTION_NOT_ENABLED'),\n        METHODS.FETCH_HISTORIC_TRANSCRIPTS,\n        CC_FILE\n      );\n      throw detailedError;\n    }\n\n    try {\n      const baseUrl = this.getBaseUrl();\n      const orgId = this.webex.credentials.getOrgId();\n      const response = (await this.webex.request({\n        uri: `${baseUrl}${AI_ASSISTANT_API_URLS.TRANSCRIPTS_LIST}`,\n        method: HTTP_METHODS.POST,\n        addAuthHeader: true,\n        body: {\n          agentId,\n          orgId,\n          interactionId,\n        },\n      })) as IHttpResponse;\n\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS,\n        {agentId, orgId, interactionId},\n        ['operational']\n      );\n\n      return response.body as HistoricTranscriptsResponse;\n    } catch (error) {\n      this.metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED,\n        {\n          interactionId,\n          error: error instanceof Error ? error.message : String(error),\n        },\n        ['operational']\n      );\n\n      if (error instanceof Error) {\n        throw error;\n      }\n      const {error: detailedError} = getErrorDetails(\n        error,\n        METHODS.FETCH_HISTORIC_TRANSCRIPTS,\n        CC_FILE\n      );\n      throw detailedError;\n    }\n  }\n}\n\nexport default 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package/dist/services/UserPreference.js

@@ -0,0 +1,427 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = exports.UserPreference = void 0;
+var _types = require("../types");
+var _loggerProxy = _interopRequireDefault(require("../logger-proxy"));
+var _WebexRequest = _interopRequireDefault(require("./core/WebexRequest"));
+var _MetricsManager = _interopRequireDefault(require("../metrics/MetricsManager"));
+var _constants = require("./constants");
+var _constants2 = require("./config/constants");
+var _constants3 = require("../metrics/constants");
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
+/**
+ * UserPreference API class for managing Webex Contact Center user preferences.
+ * Provides functionality to get, create, update, and delete user preferences.
+ *
+ * @class UserPreference
+ * @public
+ * @example
+ * ```typescript
+ * import Webex from 'webex';
+ *
+ * const webex = new Webex({ credentials: 'YOUR_ACCESS_TOKEN' });
+ * const cc = webex.cc;
+ *
+ * // Register and login first
+ * await cc.register();
+ * await cc.stationLogin({ teamId: 'team123', loginOption: 'BROWSER' });
+ *
+ * // Get UserPreference API instance from ContactCenter
+ * const userPreferenceAPI = cc.userPreference;
+ *
+ * // Get user preferences for the current user
+ * const preferences = await userPreferenceAPI.getUserPreference();
+ *
+ * // Create new user preferences
+ * const newPreferences = await userPreferenceAPI.createUserPreference({
+ *   userId: 'user123',
+ *   preferences: { e911Reminder: true }
+ * });
+ *
+ * // Update user preferences
+ * const updatedPreferences = await userPreferenceAPI.updateUserPreference('user123', {
+ *   preferences: { e911Reminder: false }
+ * });
+ *
+ * // Delete user preferences
+ * await userPreferenceAPI.deleteUserPreference('user123');
+ * ```
+ */
+class UserPreference {
+  /**
+   * Creates an instance of UserPreference
+   * @param {WebexSDK} webex - The Webex SDK instance
+   * @param {() => string} getUserId - Function to get the current user's CI user ID
+   * @public
+   */
+  constructor(webex, getUserId) {
+    this.webex = webex;
+    this.webexRequest = _WebexRequest.default.getInstance({
+      webex
+    });
+    this.getUserId = getUserId;
+    this.metricsManager = _MetricsManager.default.getInstance({
+      webex
+    });
+  }
+
+  /**
+   * Fetches user preferences for a specific user
+   * @param {GetUserPreferenceParams} [params] - Optional parameters for fetching preferences
+   * @param {string} [params.userId] - User ID to fetch preferences for. Defaults to current user's CI user ID.
+   * @param {number} [params.page=0] - Page number (0-indexed). Default: 0
+   * @param {number} [params.pageSize=100] - Number of items per page. Default: 100
+   * @returns {Promise<UserPreferenceResponse>} Promise resolving to user preferences
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * // Get preferences for current user
+   * const preferences = await userPreferenceAPI.getUserPreference();
+   *
+   * // Get preferences for a specific user
+   * const preferences = await userPreferenceAPI.getUserPreference({ userId: 'user123' });
+   *
+   * // Get preferences with pagination
+   * const preferences = await userPreferenceAPI.getUserPreference({ page: 0, pageSize: 50 });
+   * ```
+   */
+  async getUserPreference(params) {
+    const {
+      userId,
+      page,
+      pageSize
+    } = params || {};
+    const targetUserId = userId || this.getUserId();
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Fetching user preferences', {
+      module: 'UserPreference',
+      method: 'getUserPreference',
+      data: {
+        orgId,
+        userId: targetUserId,
+        page,
+        pageSize
+      }
+    });
+    if (!targetUserId) {
+      _loggerProxy.default.error('getUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: {
+          orgId,
+          userId: targetUserId,
+          error: 'Missing userId. Ensure user is logged in or provide a userId.'
+        }
+      });
+      throw new Error('UserPreference: userId is not available.');
+    }
+    try {
+      let resource = _constants2.endPointMap.userPreference(orgId, targetUserId);
+
+      // Build query parameters if provided
+      const queryParams = [];
+      if (page !== undefined) queryParams.push(`page=${page}`);
+      if (pageSize !== undefined) queryParams.push(`pageSize=${pageSize}`);
+      if (queryParams.length > 0) {
+        resource = `${resource}?${queryParams.join('&')}`;
+      }
+      _loggerProxy.default.info('Making API request to fetch user preferences', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.GET
+      });
+      _loggerProxy.default.info('Successfully retrieved user preferences', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId: targetUserId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS, {
+        orgId,
+        userId: targetUserId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+      return response.body;
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId: targetUserId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to fetch user preferences', {
+        module: 'UserPreference',
+        method: 'getUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+
+  /**
+   * Creates new user preferences
+   * @param {CreateUserPreferenceRequest} data - The user preference data to create
+   * @returns {Promise<UserPreference>} Promise resolving to created user preferences
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * const newPreferences = await userPreferenceAPI.createUserPreference({
+   *   userId: 'user123',
+   *   preferences: { e911Reminder: true, notificationSettings: { email: true } }
+   * });
+   * ```
+   */
+  async createUserPreference(data) {
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Creating user preferences', {
+      module: 'UserPreference',
+      method: 'createUserPreference',
+      data: {
+        orgId,
+        userId: data.userId
+      }
+    });
+    if (!data.userId) {
+      _loggerProxy.default.error('createUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: {
+          orgId,
+          error: 'Missing userId in request data.'
+        }
+      });
+      throw new Error('UserPreference: userId is required to create user preferences.');
+    }
+    try {
+      const resource = _constants2.endPointMap.userPreferenceCreate(orgId);
+      _loggerProxy.default.info('Making API request to create user preferences', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.POST,
+        body: data
+      });
+      _loggerProxy.default.info('Successfully created user preferences', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId: data.userId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS, {
+        orgId,
+        userId: data.userId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+      return response.body;
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId: data.userId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to create user preferences', {
+        module: 'UserPreference',
+        method: 'createUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+
+  /**
+   * Updates existing user preferences
+   * @param {string} userId - User ID to update preferences for
+   * @param {UpdateUserPreferenceRequest} data - The user preference data to update
+   * @returns {Promise<UserPreference>} Promise resolving to updated user preferences
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * const updatedPreferences = await userPreferenceAPI.updateUserPreference('user123', {
+   *   preferences: { e911Reminder: false }
+   * });
+   * ```
+   */
+  async updateUserPreference(userId, data) {
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Updating user preferences', {
+      module: 'UserPreference',
+      method: 'updateUserPreference',
+      data: {
+        orgId,
+        userId
+      }
+    });
+    if (!userId) {
+      _loggerProxy.default.error('updateUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: {
+          orgId,
+          error: 'Missing userId parameter.'
+        }
+      });
+      throw new Error('UserPreference: userId is required to update user preferences.');
+    }
+    try {
+      const resource = _constants2.endPointMap.userPreference(orgId, userId);
+      _loggerProxy.default.info('Making API request to update user preferences', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.PUT,
+        body: data
+      });
+      _loggerProxy.default.info('Successfully updated user preferences', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS, {
+        orgId,
+        userId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+      return response.body;
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to update user preferences', {
+        module: 'UserPreference',
+        method: 'updateUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+
+  /**
+   * Deletes user preferences for a specific user
+   * @param {string} userId - User ID to delete preferences for
+   * @returns {Promise<void>} Promise resolving when deletion is complete
+   * @throws {Error} If the API call fails
+   * @public
+   * @example
+   * ```typescript
+   * await userPreferenceAPI.deleteUserPreference('user123');
+   * ```
+   */
+  async deleteUserPreference(userId) {
+    const orgId = this.webex.credentials.getOrgId();
+    _loggerProxy.default.info('Deleting user preferences', {
+      module: 'UserPreference',
+      method: 'deleteUserPreference',
+      data: {
+        orgId,
+        userId
+      }
+    });
+    if (!userId) {
+      _loggerProxy.default.error('deleteUserPreference called without a valid userId', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: {
+          orgId,
+          error: 'Missing userId parameter.'
+        }
+      });
+      throw new Error('UserPreference: userId is required to delete user preferences.');
+    }
+    try {
+      const resource = _constants2.endPointMap.userPreference(orgId, userId);
+      _loggerProxy.default.info('Making API request to delete user preferences', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: {
+          resource,
+          service: _constants.WCC_API_GATEWAY
+        }
+      });
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS);
+      this.metricsManager.timeEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_FAILED);
+      const response = await this.webexRequest.request({
+        service: _constants.WCC_API_GATEWAY,
+        resource,
+        method: _types.HTTP_METHODS.DELETE
+      });
+      _loggerProxy.default.info('Successfully deleted user preferences', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: {
+          statusCode: response.statusCode,
+          userId
+        }
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS, {
+        orgId,
+        userId,
+        statusCode: response.statusCode
+      }, ['behavioral', 'operational']);
+    } catch (error) {
+      const errorData = {
+        orgId,
+        userId,
+        error: error instanceof Error ? error.message : String(error)
+      };
+      _loggerProxy.default.error('Failed to delete user preferences', {
+        module: 'UserPreference',
+        method: 'deleteUserPreference',
+        data: errorData,
+        error
+      });
+      this.metricsManager.trackEvent(_constants3.METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_FAILED, errorData, ['behavioral', 'operational']);
+      throw error;
+    }
+  }
+}
+exports.UserPreference = UserPreference;
+var _default = exports.default = UserPreference;
+//# sourceMappingURL=UserPreference.js.map