@webex/contact-center 3.12.0-next.120 → 3.12.0-next.122

package/.sdd/manifest.json

@@ -52,7 +52,8 @@
       "contracts": {
         "provides": [
           "Published @webex/contact-center package; ContactCenter WebexPlugin; public SDK methods, events, types, Task with ordered action-specific consult/transfer destination controls, AddressBook, ApiAIAssistant, UserPreference, cc.userPreference, existing getQueues/getEntryPoints methods with consult/transfer defaults, full Queue records, and mapped EntryPoint records with optional numbers, exported user-preference request/response types, and preview-campaign methods acceptPreviewContact/skipPreviewContact/removePreviewContact",
-          "WXCC-6026 wxApp Better Together: enableWxBetterTogether init config, isWxBetterTogetherEnabled read API, unified task telephony (task.accept/decline/toggleMute/transmitDtmf), TASK_WXAPP_MUTE_STATE_UPDATED event, optional main.keypad uiControl, multi-login supported; runtime toggle deferred to Phase 2 (private)"
+          "WXCC-6026 wxApp Better Together: enableWxBetterTogether init config, isWxBetterTogetherEnabled read API, unified task telephony (task.accept/decline/toggleMute/transmitDtmf), TASK_WXAPP_MUTE_STATE_UPDATED event, optional main.keypad uiControl, multi-login supported; runtime toggle deferred to Phase 2 (private)",
+          "BROWSER stationLogin payload: dialNumber and deviceId are webrtc-{agentId} (contact-center.station-login-browser-dn / AGENT-R-006); public stationLogin({loginOption: 'BROWSER'}) input unchanged"
         ],
         "requires": [
           "Webex SDK host/plugin runtime; Contact Center REST and WebSocket services; internal Webex calling, metrics, support, authorization, logger, and mercury packages"
@@ -180,7 +181,7 @@
       "canonical_spec": "src/services/agent/ai-docs/agent-spec.md",
       "contracts": {
         "provides": [
-          "Agent request factory; station login/logout, state changes, buddy-agent and relogin operations; AGENT_EVENTS and agent types"
+          "Agent request factory; station login/logout, state changes, buddy-agent and relogin operations; AGENT_EVENTS and agent types; BROWSER station login sends dialNumber and deviceId as webrtc-{agentId} (contact-center.station-login-browser-dn / AGENT-R-006)"
         ],
         "requires": [
           "AqmReqs; WCC API gateway; correlated WebSocket notifications; ContactCenter registration/profile state"

package/ai-docs/CONTRACTS.md

@@ -6,7 +6,8 @@
 | Contract ID | Owner module/package | Symbol | Signature / shape | Stability / deprecation | Schema / detail link | Defined at |
 |---|---|---|---|---|---|---|
 | `contact-center.plugin` | Contact Center | `ContactCenter` / default plugin | WebexPlugin implementing `IContactCenter` | semver public | `ai-docs/contact-center-spec.md` | `src/index.ts` |
-| `contact-center.routing-agent` | Agent/Core | `routingAgent` | `(routing: AqmReqs) => {stationLogin, logout, stateChange, buddyAgents, reload}` | semver public export; returned methods follow backend contracts | `src/services/agent/ai-docs/agent-spec.md` | `src/index.ts`, `src/services/agent/index.ts` |
+| `contact-center.routing-agent` | Agent/Core | `routingAgent` | `(routing: AqmReqs) => {stationLogin, logout, stateChange, buddyAgents, reload}`; BROWSER login payload follows `contact-center.station-login-browser-dn` | semver public export; returned methods follow backend contracts | `src/services/agent/ai-docs/agent-spec.md` | `src/index.ts`, `src/services/agent/index.ts` |
+| `contact-center.station-login-browser-dn` | Contact Center / Agent | `cc.stationLogin` BROWSER payload on `POST /v1/agents/login` | BROWSER sends `dialNumber` and `deviceId` as `webrtc-{agentId}`; EXTENSION and AGENT_DN continue to send the caller-supplied dial number for both fields | backend contract alignment; public `stationLogin({loginOption: 'BROWSER'})` input unchanged | `src/services/agent/ai-docs/agent-spec.md` AGENT-R-006 | `src/cc.ts` |
 | `contact-center.task` | Task | `Task`, `ITask`, task payload/control types | task instance and compatibility interface | semver public | `src/services/task/ai-docs/task-spec.md` | `src/index.ts` |
 | `contact-center.events` | Agent/Task/Config | `AGENT_EVENTS`, `TASK_EVENTS`, `CC_AGENT_EVENTS`, `CC_TASK_EVENTS`, `CC_EVENTS` | typed string event contracts | additive; removals or semantic changes are breaking | owning module specs | `src/index.ts` |
 | `contact-center.data` | Services/Utils | `AddressBook`, `ApiAIAssistant`, SDK data response/search types | SDK data and AI-assistant access | semver public | Services/Utils specs | `src/index.ts` |

package/dist/cc.js

@@ -862,13 +862,15 @@ class ContactCenter extends _webexCore.WebexPlugin {
           throw error;
         }
       }
+      const deviceId = this.getDeviceId(data.loginOption, data.dialNumber);
       const loginResponse = await this.services.agent.stationLogin({
         data: {
-          dialNumber: data.loginOption === _types.LoginOption.BROWSER ? this.agentConfig.agentId : data.dialNumber,
+          // BROWSER DN must be webrtc-{agentId} so VPOP/RTMS do not treat a bare UUID as PSTN.
+          dialNumber: data.loginOption === _types.LoginOption.BROWSER ? deviceId : data.dialNumber,
           teamId: data.teamId,
           deviceType: data.loginOption,
           isExtension: data.loginOption === _types.LoginOption.EXTENSION,
-          deviceId: this.getDeviceId(data.loginOption, data.dialNumber),
+          deviceId,
           roles: [_constants3.AGENT],
           teamName: _constants.EMPTY_STRING,
           siteId: _constants.EMPTY_STRING,