@webex/contact-center 3.12.0-llmrefactor.13 → 3.12.0-llmrefactor.14

package/dist/metrics/behavioral-events.js

@@ -395,6 +395,12 @@ const eventTaxonomyMap = {
     target: 'webex_together_mercury_subscribe',
     verb: 'fail'
   },
+  [_constants.METRIC_EVENT_NAMES.WXAPP_OFFER_PARTICIPANT_FIELDS_MISSING]: {
+    product,
+    agent: 'user',
+    target: 'webex_together_offer_participant_fields',
+    verb: 'fail'
+  },
   // Conference Tasks
   [_constants.METRIC_EVENT_NAMES.TASK_CONFERENCE_START_SUCCESS]: {
     product,

package/dist/metrics/behavioral-events.js.map

@@ -1 +1 @@
-{"version":3,"names":["_constants","require","_constants2","product","PRODUCT_NAME","eventTaxonomyMap","METRIC_EVENT_NAMES","STATION_LOGIN_SUCCESS","agent","target","verb","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_AUTO_ANSWER_SUCCESS","TASK_AUTO_ANSWER_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","WXAPP_TASK_MUTE_SUCCESS","WXAPP_TASK_MUTE_FAILED","WXAPP_TASK_DTMF_SUCCESS","WXAPP_TASK_DTMF_FAILED","WXAPP_TASK_ACCEPT_SUCCESS","WXAPP_TASK_ACCEPT_FAILED","WXAPP_TASK_DECLINE_SUCCESS","WXAPP_TASK_DECLINE_FAILED","WXAPP_SESSION_INIT_SUCCESS","WXAPP_SESSION_INIT_FAILED","WXAPP_SESSION_SKIPPED","WXAPP_USERSUB_PUBLISH_SUCCESS","WXAPP_USERSUB_PUBLISH_FAILED","WXAPP_MERCURY_SUBSCRIBE_SUCCESS","WXAPP_MERCURY_SUBSCRIBE_FAILED","TASK_CONFERENCE_START_SUCCESS","TASK_CONFERENCE_START_FAILED","TASK_CONFERENCE_END_SUCCESS","TASK_CONFERENCE_END_FAILED","TASK_CONFERENCE_TRANSFER_SUCCESS","TASK_CONFERENCE_TRANSFER_FAILED","TASK_CONFERENCE_EXIT_SUCCESS","TASK_CONFERENCE_EXIT_FAILED","TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS","TASK_CONFERENCE_PARTICIPANT_DROP_FAILED","TASK_SWITCH_CALL_SUCCESS","TASK_SWITCH_CALL_FAILED","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED","ENTRYPOINT_FETCH_SUCCESS","ENTRYPOINT_FETCH_FAILED","ADDRESSBOOK_FETCH_SUCCESS","ADDRESSBOOK_FETCH_FAILED","QUEUE_FETCH_SUCCESS","QUEUE_FETCH_FAILED","OUTDIAL_ANI_EP_FETCH_SUCCESS","OUTDIAL_ANI_EP_FETCH_FAILED","CAMPAIGN_PREVIEW_ACCEPT_SUCCESS","CAMPAIGN_PREVIEW_ACCEPT_FAILED","CAMPAIGN_PREVIEW_SKIP_SUCCESS","CAMPAIGN_PREVIEW_SKIP_FAILED","CAMPAIGN_PREVIEW_REMOVE_SUCCESS","CAMPAIGN_PREVIEW_REMOVE_FAILED","USER_PREFERENCE_GET_SUCCESS","USER_PREFERENCE_GET_FAILED","USER_PREFERENCE_CREATE_SUCCESS","USER_PREFERENCE_CREATE_FAILED","USER_PREFERENCE_UPDATE_SUCCESS","USER_PREFERENCE_UPDATE_FAILED","USER_PREFERENCE_DELETE_SUCCESS","USER_PREFERENCE_DELETE_FAILED","getEventTaxonomy","name"],"sources":["behavioral-events.ts"],"sourcesContent":["import {\n  MetricEventAgent,\n  MetricEventProduct,\n  MetricEventVerb,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\n\nimport {METRIC_EVENT_NAMES} from './constants';\nimport {PRODUCT_NAME} from '../constants';\n\n/**\n * Represents the taxonomy for a behavioral event in the metrics system.\n * @ignore\n * @typedef BehavioralEventTaxonomy\n * @property {MetricEventProduct} product - The product associated with the behavioral event.\n * @property {MetricEventAgent} agent - The agent responsible for the behavioral event.\n * @property {string} target - The target entity of the behavioral event.\n * @property {MetricEventVerb} verb - The action or verb describing the behavioral event.\n *\n * @category Metrics\n * @type BehavioralEvents\n */\nexport type BehavioralEventTaxonomy = {\n  product: MetricEventProduct;\n  agent: MetricEventAgent;\n  target: string;\n  verb: MetricEventVerb;\n};\n\nconst product: MetricEventProduct = PRODUCT_NAME;\n\n// Adding new metrics? Please add them to the Cypher CC metrics wiki\n/**\n * @ignore\n * @typedoc\n * A mapping between metric event names and their corresponding behavioral event taxonomy definitions.\n *\n * This map is used to associate each event (such as login, logout, task actions, etc.)\n * with a structured taxonomy object that describes the product, agent, target, and verb\n * for behavioral analytics and metrics reporting.\n *\n * The keys are string constants from `METRIC_EVENT_NAMES`, and the values are\n * `BehavioralEventTaxonomy` objects that define the event's context.\n *\n * @example\n * ```typescript\n * const taxonomy = eventTaxonomyMap[METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS];\n * // taxonomy = { product, agent: 'user', target: 'station_login', verb: 'complete' }\n * ```\n *\n * @see BehavioralEventTaxonomy\n * @see METRIC_EVENT_NAMES\n */\nconst eventTaxonomyMap: Record<string, BehavioralEventTaxonomy> = {\n  [METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_login',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGIN_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_login',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGOUT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_logout',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGOUT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_logout',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.STATION_RELOGIN_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_relogin',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_RELOGIN_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_relogin',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'state_change',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'state_change',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'buddy_agents_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'buddy_agents_fetch',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'websocket_register',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'websocket_register',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_RONA]: {\n    product,\n    agent: 'service',\n    target: 'agent_rona',\n    verb: 'set',\n  },\n  [METRIC_EVENT_NAMES.AGENT_CONTACT_ASSIGN_FAILED]: {\n    product,\n    agent: 'service',\n    target: 'agent_contact_assign',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_INVITE_FAILED]: {\n    product,\n    agent: 'service',\n    target: 'agent_invite',\n    verb: 'fail',\n  },\n\n  // Added Task events\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'fail',\n  },\n\n  // Advanced Tasks handling\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_AUTO_ANSWER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_auto_answer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_AUTO_ANSWER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_auto_answer',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_MUTE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_mute_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_MUTE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_mute_webex_together',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DTMF_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_dtmf_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DTMF_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_dtmf_webex_together',\n    verb: 'fail',\n  },\n\n  // Webex Together (wxApp)\n  [METRIC_EVENT_NAMES.WXAPP_TASK_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_webex_together',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DECLINE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_reject_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DECLINE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_reject_webex_together',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_SESSION_INIT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_session_init',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_SESSION_INIT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_session_init',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_SESSION_SKIPPED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_session_init',\n    verb: 'ignore',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_usersub_publish',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_usersub_publish',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_mercury_subscribe',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_mercury_subscribe',\n    verb: 'fail',\n  },\n\n  // Conference Tasks\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_START_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_start',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_START_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_start',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_transfer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_transfer',\n    verb: 'fail',\n  },\n\n  // Conference Exit\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_EXIT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_exit',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_EXIT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_exit',\n    verb: 'fail',\n  },\n\n  // Conference Participant Drop\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_participant_drop',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_PARTICIPANT_DROP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_participant_drop',\n    verb: 'fail',\n  },\n\n  // Switch Call\n  [METRIC_EVENT_NAMES.TASK_SWITCH_CALL_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_switch_call',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_SWITCH_CALL_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_switch_call',\n    verb: 'fail',\n  },\n\n  // upload logs\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'fail',\n  },\n\n  // update profile\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'fail',\n  },\n\n  // EntryPoint API Events\n  [METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'entrypoint_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'entrypoint_fetch',\n    verb: 'fail',\n  },\n\n  // AddressBook API Events\n  [METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'addressbook_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'addressbook_fetch',\n    verb: 'fail',\n  },\n\n  // Queue API Events\n  [METRIC_EVENT_NAMES.QUEUE_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'queue_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.QUEUE_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'queue_fetch',\n    verb: 'fail',\n  },\n\n  // Outdial ANI API Events\n  [METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'outdial_ani_ep_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'outdial_ani_ep_fetch',\n    verb: 'fail',\n  },\n\n  // Campaign Preview API Events\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_accept',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_accept',\n    verb: 'fail',\n  },\n\n  // Campaign Preview Skip API Events\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_SKIP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_skip',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_SKIP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_skip',\n    verb: 'fail',\n  },\n\n  // Campaign Preview Remove API Events\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_REMOVE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_remove',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_REMOVE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_remove',\n    verb: 'fail',\n  },\n\n  // User Preference API Events\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_get',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_get',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_create',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_create',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_update',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_update',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_delete',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_delete',\n    verb: 'fail',\n  },\n};\n\n/**\n * Get the taxonomy information for a given behavioral event name.\n * @ignore\n * @param name - The name of the metric event to look up.\n * @returns The corresponding {@link BehavioralEventTaxonomy} if found, otherwise `undefined`.\n *\n * @typedoc\n */\nexport function getEventTaxonomy(name: METRIC_EVENT_NAMES): BehavioralEventTaxonomy | undefined {\n  return 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+{"version":3,"names":["_constants","require","_constants2","product","PRODUCT_NAME","eventTaxonomyMap","METRIC_EVENT_NAMES","STATION_LOGIN_SUCCESS","agent","target","verb","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_AUTO_ANSWER_SUCCESS","TASK_AUTO_ANSWER_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","WXAPP_TASK_MUTE_SUCCESS","WXAPP_TASK_MUTE_FAILED","WXAPP_TASK_DTMF_SUCCESS","WXAPP_TASK_DTMF_FAILED","WXAPP_TASK_ACCEPT_SUCCESS","WXAPP_TASK_ACCEPT_FAILED","WXAPP_TASK_DECLINE_SUCCESS","WXAPP_TASK_DECLINE_FAILED","WXAPP_SESSION_INIT_SUCCESS","WXAPP_SESSION_INIT_FAILED","WXAPP_SESSION_SKIPPED","WXAPP_USERSUB_PUBLISH_SUCCESS","WXAPP_USERSUB_PUBLISH_FAILED","WXAPP_MERCURY_SUBSCRIBE_SUCCESS","WXAPP_MERCURY_SUBSCRIBE_FAILED","WXAPP_OFFER_PARTICIPANT_FIELDS_MISSING","TASK_CONFERENCE_START_SUCCESS","TASK_CONFERENCE_START_FAILED","TASK_CONFERENCE_END_SUCCESS","TASK_CONFERENCE_END_FAILED","TASK_CONFERENCE_TRANSFER_SUCCESS","TASK_CONFERENCE_TRANSFER_FAILED","TASK_CONFERENCE_EXIT_SUCCESS","TASK_CONFERENCE_EXIT_FAILED","TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS","TASK_CONFERENCE_PARTICIPANT_DROP_FAILED","TASK_SWITCH_CALL_SUCCESS","TASK_SWITCH_CALL_FAILED","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED","ENTRYPOINT_FETCH_SUCCESS","ENTRYPOINT_FETCH_FAILED","ADDRESSBOOK_FETCH_SUCCESS","ADDRESSBOOK_FETCH_FAILED","QUEUE_FETCH_SUCCESS","QUEUE_FETCH_FAILED","OUTDIAL_ANI_EP_FETCH_SUCCESS","OUTDIAL_ANI_EP_FETCH_FAILED","CAMPAIGN_PREVIEW_ACCEPT_SUCCESS","CAMPAIGN_PREVIEW_ACCEPT_FAILED","CAMPAIGN_PREVIEW_SKIP_SUCCESS","CAMPAIGN_PREVIEW_SKIP_FAILED","CAMPAIGN_PREVIEW_REMOVE_SUCCESS","CAMPAIGN_PREVIEW_REMOVE_FAILED","USER_PREFERENCE_GET_SUCCESS","USER_PREFERENCE_GET_FAILED","USER_PREFERENCE_CREATE_SUCCESS","USER_PREFERENCE_CREATE_FAILED","USER_PREFERENCE_UPDATE_SUCCESS","USER_PREFERENCE_UPDATE_FAILED","USER_PREFERENCE_DELETE_SUCCESS","USER_PREFERENCE_DELETE_FAILED","getEventTaxonomy","name"],"sources":["behavioral-events.ts"],"sourcesContent":["import {\n  MetricEventAgent,\n  MetricEventProduct,\n  MetricEventVerb,\n} from '@webex/internal-plugin-metrics/src/metrics.types';\n\nimport {METRIC_EVENT_NAMES} from './constants';\nimport {PRODUCT_NAME} from '../constants';\n\n/**\n * Represents the taxonomy for a behavioral event in the metrics system.\n * @ignore\n * @typedef BehavioralEventTaxonomy\n * @property {MetricEventProduct} product - The product associated with the behavioral event.\n * @property {MetricEventAgent} agent - The agent responsible for the behavioral event.\n * @property {string} target - The target entity of the behavioral event.\n * @property {MetricEventVerb} verb - The action or verb describing the behavioral event.\n *\n * @category Metrics\n * @type BehavioralEvents\n */\nexport type BehavioralEventTaxonomy = {\n  product: MetricEventProduct;\n  agent: MetricEventAgent;\n  target: string;\n  verb: MetricEventVerb;\n};\n\nconst product: MetricEventProduct = PRODUCT_NAME;\n\n// Adding new metrics? Please add them to the Cypher CC metrics wiki\n/**\n * @ignore\n * @typedoc\n * A mapping between metric event names and their corresponding behavioral event taxonomy definitions.\n *\n * This map is used to associate each event (such as login, logout, task actions, etc.)\n * with a structured taxonomy object that describes the product, agent, target, and verb\n * for behavioral analytics and metrics reporting.\n *\n * The keys are string constants from `METRIC_EVENT_NAMES`, and the values are\n * `BehavioralEventTaxonomy` objects that define the event's context.\n *\n * @example\n * ```typescript\n * const taxonomy = eventTaxonomyMap[METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS];\n * // taxonomy = { product, agent: 'user', target: 'station_login', verb: 'complete' }\n * ```\n *\n * @see BehavioralEventTaxonomy\n * @see METRIC_EVENT_NAMES\n */\nconst eventTaxonomyMap: Record<string, BehavioralEventTaxonomy> = {\n  [METRIC_EVENT_NAMES.STATION_LOGIN_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_login',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGIN_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_login',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGOUT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_logout',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_LOGOUT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_logout',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.STATION_RELOGIN_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'station_relogin',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.STATION_RELOGIN_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'station_relogin',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'state_change',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.AGENT_STATE_CHANGE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'state_change',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'buddy_agents_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.FETCH_BUDDY_AGENTS_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'buddy_agents_fetch',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'websocket_register',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WEBSOCKET_REGISTER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'websocket_register',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_RONA]: {\n    product,\n    agent: 'service',\n    target: 'agent_rona',\n    verb: 'set',\n  },\n  [METRIC_EVENT_NAMES.AGENT_CONTACT_ASSIGN_FAILED]: {\n    product,\n    agent: 'service',\n    target: 'agent_contact_assign',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.AGENT_INVITE_FAILED]: {\n    product,\n    agent: 'service',\n    target: 'agent_invite',\n    verb: 'fail',\n  },\n\n  // Added Task events\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_DECLINE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_decline',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_WRAPUP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_wrapup',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_HOLD_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_hold',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume',\n    verb: 'fail',\n  },\n\n  // Advanced Tasks handling\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_START_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_start',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONSULT_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_consult_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_TRANSFER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_transfer',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_RESUME_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_resume_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_PAUSE_RECORDING_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_pause_recording',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_ACCEPT_CONSULT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_consult',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_AUTO_ANSWER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_auto_answer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_AUTO_ANSWER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_auto_answer',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_OUTDIAL_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_outdial',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_MUTE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_mute_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_MUTE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_mute_webex_together',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DTMF_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_dtmf_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DTMF_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_dtmf_webex_together',\n    verb: 'fail',\n  },\n\n  // Webex Together (wxApp)\n  [METRIC_EVENT_NAMES.WXAPP_TASK_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_accept_webex_together',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DECLINE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_reject_webex_together',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_TASK_DECLINE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_reject_webex_together',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_SESSION_INIT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_session_init',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_SESSION_INIT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_session_init',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_SESSION_SKIPPED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_session_init',\n    verb: 'ignore',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_usersub_publish',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_usersub_publish',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_mercury_subscribe',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_mercury_subscribe',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.WXAPP_OFFER_PARTICIPANT_FIELDS_MISSING]: {\n    product,\n    agent: 'user',\n    target: 'webex_together_offer_participant_fields',\n    verb: 'fail',\n  },\n\n  // Conference Tasks\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_START_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_start',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_START_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_start',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_END_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_end',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_END_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_end',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_transfer',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_TRANSFER_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_transfer',\n    verb: 'fail',\n  },\n\n  // Conference Exit\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_EXIT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_exit',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_EXIT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_exit',\n    verb: 'fail',\n  },\n\n  // Conference Participant Drop\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_participant_drop',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_CONFERENCE_PARTICIPANT_DROP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_conference_participant_drop',\n    verb: 'fail',\n  },\n\n  // Switch Call\n  [METRIC_EVENT_NAMES.TASK_SWITCH_CALL_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'task_switch_call',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.TASK_SWITCH_CALL_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'task_switch_call',\n    verb: 'fail',\n  },\n\n  // upload logs\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.UPLOAD_LOGS_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'upload_logs',\n    verb: 'fail',\n  },\n\n  // update profile\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.AGENT_DEVICE_TYPE_UPDATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'agent_device_type_update',\n    verb: 'fail',\n  },\n\n  // EntryPoint API Events\n  [METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'entrypoint_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.ENTRYPOINT_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'entrypoint_fetch',\n    verb: 'fail',\n  },\n\n  // AddressBook API Events\n  [METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'addressbook_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.ADDRESSBOOK_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'addressbook_fetch',\n    verb: 'fail',\n  },\n\n  // Queue API Events\n  [METRIC_EVENT_NAMES.QUEUE_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'queue_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.QUEUE_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'queue_fetch',\n    verb: 'fail',\n  },\n\n  // Outdial ANI API Events\n  [METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'outdial_ani_ep_fetch',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.OUTDIAL_ANI_EP_FETCH_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'outdial_ani_ep_fetch',\n    verb: 'fail',\n  },\n\n  // Campaign Preview API Events\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_ACCEPT_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_accept',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_ACCEPT_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_accept',\n    verb: 'fail',\n  },\n\n  // Campaign Preview Skip API Events\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_SKIP_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_skip',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_SKIP_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_skip',\n    verb: 'fail',\n  },\n\n  // Campaign Preview Remove API Events\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_REMOVE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_remove',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.CAMPAIGN_PREVIEW_REMOVE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'campaign_preview_remove',\n    verb: 'fail',\n  },\n\n  // User Preference API Events\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_GET_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_get',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_GET_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_get',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_create',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_CREATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_create',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_update',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_UPDATE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_update',\n    verb: 'fail',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_SUCCESS]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_delete',\n    verb: 'complete',\n  },\n  [METRIC_EVENT_NAMES.USER_PREFERENCE_DELETE_FAILED]: {\n    product,\n    agent: 'user',\n    target: 'user_preference_delete',\n    verb: 'fail',\n  },\n};\n\n/**\n * Get the taxonomy information for a given behavioral event name.\n * @ignore\n * @param name - The name of the metric event to look up.\n * @returns The corresponding {@link BehavioralEventTaxonomy} if found, otherwise `undefined`.\n *\n * @typedoc\n */\nexport function getEventTaxonomy(name: METRIC_EVENT_NAMES): BehavioralEventTaxonomy | undefined {\n  return 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package/dist/metrics/constants.js

@@ -154,6 +154,7 @@ const METRIC_EVENT_NAMES = exports.METRIC_EVENT_NAMES = {
   WXAPP_USERSUB_PUBLISH_FAILED: 'WxApp Usersub Publish Failed',
   WXAPP_MERCURY_SUBSCRIBE_SUCCESS: 'WxApp Mercury Subscribe Success',
   WXAPP_MERCURY_SUBSCRIBE_FAILED: 'WxApp Mercury Subscribe Failed',
+  WXAPP_OFFER_PARTICIPANT_FIELDS_MISSING: 'WxApp Offer Participant Fields Missing',
   UPLOAD_LOGS_SUCCESS: 'Upload Logs Success',
   UPLOAD_LOGS_FAILED: 'Upload Logs Failed',
   WEBSOCKET_DEREGISTER_SUCCESS: 'Websocket Deregister Success',

package/dist/metrics/constants.js.map

@@ -1 +1 @@
-{"version":3,"names":["METRIC_EVENT_NAMES","exports","STATION_LOGIN_SUCCESS","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_AUTO_ANSWER_SUCCESS","TASK_AUTO_ANSWER_FAILED","TASK_CONFERENCE_START_SUCCESS","TASK_CONFERENCE_START_FAILED","TASK_CONFERENCE_END_SUCCESS","TASK_CONFERENCE_END_FAILED","TASK_CONFERENCE_TRANSFER_SUCCESS","TASK_CONFERENCE_TRANSFER_FAILED","TASK_CONFERENCE_EXIT_SUCCESS","TASK_CONFERENCE_EXIT_FAILED","TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS","TASK_CONFERENCE_PARTICIPANT_DROP_FAILED","TASK_SWITCH_CALL_SUCCESS","TASK_SWITCH_CALL_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","WXAPP_TASK_MUTE_SUCCESS","WXAPP_TASK_MUTE_FAILED","WXAPP_TASK_DTMF_SUCCESS","WXAPP_TASK_DTMF_FAILED","WXAPP_TASK_ACCEPT_SUCCESS","WXAPP_TASK_ACCEPT_FAILED","WXAPP_TASK_DECLINE_SUCCESS","WXAPP_TASK_DECLINE_FAILED","WXAPP_SESSION_INIT_SUCCESS","WXAPP_SESSION_INIT_FAILED","WXAPP_SESSION_SKIPPED","WXAPP_USERSUB_PUBLISH_SUCCESS","WXAPP_USERSUB_PUBLISH_FAILED","WXAPP_MERCURY_SUBSCRIBE_SUCCESS","WXAPP_MERCURY_SUBSCRIBE_FAILED","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","WEBSOCKET_DEREGISTER_SUCCESS","WEBSOCKET_DEREGISTER_FAIL","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED","WEBSOCKET_EVENT_RECEIVED","ENTRYPOINT_FETCH_SUCCESS","ENTRYPOINT_FETCH_FAILED","ADDRESSBOOK_FETCH_SUCCESS","ADDRESSBOOK_FETCH_FAILED","QUEUE_FETCH_SUCCESS","QUEUE_FETCH_FAILED","OUTDIAL_ANI_EP_FETCH_SUCCESS","OUTDIAL_ANI_EP_FETCH_FAILED","CAMPAIGN_PREVIEW_ACCEPT_SUCCESS","CAMPAIGN_PREVIEW_ACCEPT_FAILED","CAMPAIGN_PREVIEW_SKIP_SUCCESS","CAMPAIGN_PREVIEW_SKIP_FAILED","CAMPAIGN_PREVIEW_REMOVE_SUCCESS","CAMPAIGN_PREVIEW_REMOVE_FAILED","AI_ASSISTANT_SEND_EVENT_SUCCESS","AI_ASSISTANT_SEND_EVENT_FAILED","AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_SUCCESS","AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_FAILED","AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_SUCCESS","AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_FAILED","AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS","AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED","AI_ASSISTANT_WELLNESS_ACTION_ACCEPTED","AI_ASSISTANT_WELLNESS_ACTION_FAILED","AI_ASSISTANT_WELLNESS_EVENT_INVALID","WELLBEING_BREAK_IDLE_CODE_FETCH_SUCCESS","WELLBEING_BREAK_IDLE_CODE_FETCH_FAILED","USER_PREFERENCE_GET_SUCCESS","USER_PREFERENCE_GET_FAILED","USER_PREFERENCE_CREATE_SUCCESS","USER_PREFERENCE_CREATE_FAILED","USER_PREFERENCE_UPDATE_SUCCESS","USER_PREFERENCE_UPDATE_FAILED","USER_PREFERENCE_DELETE_SUCCESS","USER_PREFERENCE_DELETE_FAILED"],"sources":["constants.ts"],"sourcesContent":["type Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * @ignore\n * @module METRIC_EVENT_NAMES\n * @export\n * @description\n * A constant object containing all metric event names used for tracking various agent and task-related events\n * within the Contact Center plugin. Each property represents a specific event and its corresponding string value\n * as reported in metrics.\n *\n * @property {string} STATION_LOGIN_SUCCESS - Event name for successful station login.\n * @property {string} STATION_LOGIN_FAILED - Event name for failed station login.\n * @property {string} STATION_LOGOUT_SUCCESS - Event name for successful station logout.\n * @property {string} STATION_LOGOUT_FAILED - Event name for failed station logout.\n * @property {string} STATION_RELOGIN_SUCCESS - Event name for successful station relogin.\n * @property {string} STATION_RELOGIN_FAILED - Event name for failed station relogin.\n * @property {string} AGENT_STATE_CHANGE_SUCCESS - Event name for successful agent state change.\n * @property {string} AGENT_STATE_CHANGE_FAILED - Event name for failed agent state change.\n * @property {string} FETCH_BUDDY_AGENTS_SUCCESS - Event name for successfully fetching buddy agents.\n * @property {string} FETCH_BUDDY_AGENTS_FAILED - Event name for failed attempt to fetch buddy agents.\n * @property {string} WEBSOCKET_REGISTER_SUCCESS - Event name for successful websocket registration.\n * @property {string} WEBSOCKET_REGISTER_FAILED - Event name for failed websocket registration.\n * @property {string} AGENT_RONA - Event name for agent RONA (Ring No Answer).\n * @property {string} AGENT_CONTACT_ASSIGN_FAILED - Event name for failed agent contact assignment.\n * @property {string} AGENT_INVITE_FAILED - Event name for failed agent invite.\n *\n * @property {string} TASK_ACCEPT_SUCCESS - Event name for successful task acceptance.\n * @property {string} TASK_ACCEPT_FAILED - Event name for failed task acceptance.\n * @property {string} TASK_DECLINE_SUCCESS - Event name for successful task decline.\n * @property {string} TASK_DECLINE_FAILED - Event name for failed task decline.\n * @property {string} TASK_END_SUCCESS - Event name for successful task end.\n * @property {string} TASK_END_FAILED - Event name for failed task end.\n * @property {string} TASK_WRAPUP_SUCCESS - Event name for successful task wrap-up.\n * @property {string} TASK_WRAPUP_FAILED - Event name for failed task wrap-up.\n * @property {string} TASK_HOLD_SUCCESS - Event name for successful task hold.\n * @property {string} TASK_HOLD_FAILED - Event name for failed task hold.\n * @property {string} TASK_RESUME_SUCCESS - Event name for successful task resume.\n * @property {string} TASK_RESUME_FAILED - Event name for failed task resume.\n * @property {string} TASK_CONSULT_START_SUCCESS - Event name for successful consult start.\n * @property {string} TASK_CONSULT_START_FAILED - Event name for failed consult start.\n * @property {string} TASK_CONSULT_END_SUCCESS - Event name for successful consult end.\n * @property {string} TASK_CONSULT_END_FAILED - Event name for failed consult end.\n * @property {string} TASK_TRANSFER_SUCCESS - Event name for successful task transfer.\n * @property {string} TASK_TRANSFER_FAILED - Event name for failed task transfer.\n * @property {string} TASK_RESUME_RECORDING_SUCCESS - Event name for successful resume of recording.\n * @property {string} TASK_RESUME_RECORDING_FAILED - Event name for failed resume of recording.\n * @property {string} TASK_PAUSE_RECORDING_SUCCESS - Event name for successful pause of recording.\n * @property {string} TASK_PAUSE_RECORDING_FAILED - Event name for failed pause of recording.\n * @property {string} TASK_ACCEPT_CONSULT_SUCCESS - Event name for successful consult acceptance.\n * @property {string} TASK_ACCEPT_CONSULT_FAILED - Event name for failed consult acceptance.\n * @property {string} TASK_AUTO_ANSWER_SUCCESS - Event name for successful auto-answer.\n * @property {string} TASK_AUTO_ANSWER_FAILED - Event name for failed auto-answer.\n *\n * @property {string} TASK_CONFERENCE_START_SUCCESS - Event name for successful conference start.\n * @property {string} TASK_CONFERENCE_START_FAILED - Event name for failed conference start.\n * @property {string} TASK_CONFERENCE_END_SUCCESS - Event name for successful conference end.\n * @property {string} TASK_CONFERENCE_END_FAILED - Event name for failed conference end.\n * @property {string} TASK_CONFERENCE_TRANSFER_SUCCESS - Event name for successful conference transfer.\n * @property {string} TASK_CONFERENCE_TRANSFER_FAILED - Event name for failed conference transfer.\n *\n * @property {string} TASK_OUTDIAL_SUCCESS - Event name for successful outdial task.\n * @property {string} TASK_OUTDIAL_FAILED - Event name for failed outdial task.\n *\n * @property {string} UPLOAD_LOGS_SUCCESS - Event name for successful log upload.\n * @property {string} UPLOAD_LOGS_FAILED - Event name for failed log upload.\n * @property {string} WEBSOCKET_DEREGISTER_SUCCESS - Event name for successful websocket deregistration.\n * @property {string} WEBSOCKET_DEREGISTER_FAIL - Event name for failed websocket deregistration.\n *\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_SUCCESS - Event name for successful agent device type update.\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_FAILED - Event name for failed agent device type update.\n *\n * @property {string} OUTDIAL_ANI_EP_FETCH_SUCCESS - Event name for successful outdial ANI entries fetch.\n * @property {string} OUTDIAL_ANI_EP_FETCH_FAILED - Event name for failed outdial ANI entries fetch.\n *\n * @readonly\n */\nexport const METRIC_EVENT_NAMES = {\n  STATION_LOGIN_SUCCESS: 'Station Login Success',\n  STATION_LOGIN_FAILED: 'Station Login Failed',\n  STATION_LOGOUT_SUCCESS: 'Station Logout Success',\n  STATION_LOGOUT_FAILED: 'Station Logout Failed',\n  STATION_RELOGIN_SUCCESS: 'Station Relogin Success',\n  STATION_RELOGIN_FAILED: 'Station Relogin Failed',\n  AGENT_STATE_CHANGE_SUCCESS: 'Agent State Change Success',\n  AGENT_STATE_CHANGE_FAILED: 'Agent State Change Failed',\n  FETCH_BUDDY_AGENTS_SUCCESS: 'Fetch Buddy Agents Success',\n  FETCH_BUDDY_AGENTS_FAILED: 'Fetch Buddy Agents Failed',\n  WEBSOCKET_REGISTER_SUCCESS: 'Websocket Register Success',\n  WEBSOCKET_REGISTER_FAILED: 'Websocket Register Failed',\n  AGENT_RONA: 'Agent RONA',\n  AGENT_CONTACT_ASSIGN_FAILED: 'Agent Contact Assign Failed',\n  AGENT_INVITE_FAILED: 'Agent Invite Failed',\n\n  // Basic Tasks\n  TASK_ACCEPT_SUCCESS: 'Task Accept Success',\n  TASK_ACCEPT_FAILED: 'Task Accept Failed',\n  TASK_DECLINE_SUCCESS: 'Task Decline Success',\n  TASK_DECLINE_FAILED: 'Task Decline Failed',\n  TASK_END_SUCCESS: 'Task End Success',\n  TASK_END_FAILED: 'Task End Failed',\n  TASK_WRAPUP_SUCCESS: 'Task Wrapup Success',\n  TASK_WRAPUP_FAILED: 'Task Wrapup Failed',\n  TASK_HOLD_SUCCESS: 'Task Hold Success',\n  TASK_HOLD_FAILED: 'Task Hold Failed',\n  TASK_RESUME_SUCCESS: 'Task Resume Success',\n  TASK_RESUME_FAILED: 'Task Resume Failed',\n\n  // Advanced Tasks\n  TASK_CONSULT_START_SUCCESS: 'Task Consult Start Success',\n  TASK_CONSULT_START_FAILED: 'Task Consult Start Failed',\n  TASK_CONSULT_END_SUCCESS: 'Task Consult End Success',\n  TASK_CONSULT_END_FAILED: 'Task Consult End Failed',\n  TASK_TRANSFER_SUCCESS: 'Task Transfer Success',\n  TASK_TRANSFER_FAILED: 'Task Transfer Failed',\n  TASK_RESUME_RECORDING_SUCCESS: 'Task Resume Recording Success',\n  TASK_RESUME_RECORDING_FAILED: 'Task Resume Recording Failed',\n  TASK_PAUSE_RECORDING_SUCCESS: 'Task Pause Recording Success',\n  TASK_PAUSE_RECORDING_FAILED: 'Task Pause Recording Failed',\n  TASK_ACCEPT_CONSULT_SUCCESS: 'Task Accept Consult Success',\n  TASK_ACCEPT_CONSULT_FAILED: 'Task Accept Consult Failed',\n  TASK_AUTO_ANSWER_SUCCESS: 'Task Auto Answer Success',\n  TASK_AUTO_ANSWER_FAILED: 'Task Auto Answer Failed',\n\n  // Conference Tasks\n  TASK_CONFERENCE_START_SUCCESS: 'Task Conference Start Success',\n  TASK_CONFERENCE_START_FAILED: 'Task Conference Start Failed',\n  TASK_CONFERENCE_END_SUCCESS: 'Task Conference End Success',\n  TASK_CONFERENCE_END_FAILED: 'Task Conference End Failed',\n  TASK_CONFERENCE_TRANSFER_SUCCESS: 'Task Conference Transfer Success',\n  TASK_CONFERENCE_TRANSFER_FAILED: 'Task Conference Transfer Failed',\n  TASK_CONFERENCE_EXIT_SUCCESS: 'Task Conference Exit Success',\n  TASK_CONFERENCE_EXIT_FAILED: 'Task Conference Exit Failed',\n  TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS: 'Task Conference Participant Drop Success',\n  TASK_CONFERENCE_PARTICIPANT_DROP_FAILED: 'Task Conference Participant Drop Failed',\n  TASK_SWITCH_CALL_SUCCESS: 'Task Switch Call Success',\n  TASK_SWITCH_CALL_FAILED: 'Task Switch Call Failed',\n\n  TASK_OUTDIAL_SUCCESS: 'Task Outdial Success',\n  TASK_OUTDIAL_FAILED: 'Task Outdial Failed',\n\n  WXAPP_TASK_MUTE_SUCCESS: 'WxApp Task Mute Success',\n  WXAPP_TASK_MUTE_FAILED: 'WxApp Task Mute Failed',\n  WXAPP_TASK_DTMF_SUCCESS: 'WxApp Task Dtmf Success',\n  WXAPP_TASK_DTMF_FAILED: 'WxApp Task Dtmf Failed',\n\n  // WxApp Better Together\n  WXAPP_TASK_ACCEPT_SUCCESS: 'WxApp Task Accept Success',\n  WXAPP_TASK_ACCEPT_FAILED: 'WxApp Task Accept Failed',\n  WXAPP_TASK_DECLINE_SUCCESS: 'WxApp Task Decline Success',\n  WXAPP_TASK_DECLINE_FAILED: 'WxApp Task Decline Failed',\n  WXAPP_SESSION_INIT_SUCCESS: 'WxApp Session Init Success',\n  WXAPP_SESSION_INIT_FAILED: 'WxApp Session Init Failed',\n  WXAPP_SESSION_SKIPPED: 'WxApp Session Skipped',\n  WXAPP_USERSUB_PUBLISH_SUCCESS: 'WxApp Usersub Publish Success',\n  WXAPP_USERSUB_PUBLISH_FAILED: 'WxApp Usersub Publish Failed',\n  WXAPP_MERCURY_SUBSCRIBE_SUCCESS: 'WxApp Mercury Subscribe Success',\n  WXAPP_MERCURY_SUBSCRIBE_FAILED: 'WxApp Mercury Subscribe Failed',\n\n  UPLOAD_LOGS_SUCCESS: 'Upload Logs Success',\n  UPLOAD_LOGS_FAILED: 'Upload Logs Failed',\n  WEBSOCKET_DEREGISTER_SUCCESS: 'Websocket Deregister Success',\n  WEBSOCKET_DEREGISTER_FAIL: 'Websocket Deregister Failed',\n\n  AGENT_DEVICE_TYPE_UPDATE_SUCCESS: 'Agent Device Type Update Success',\n  AGENT_DEVICE_TYPE_UPDATE_FAILED: 'Agent Device Type Update Failed',\n  // WebSocket message events\n  WEBSOCKET_EVENT_RECEIVED: 'Websocket Event Received',\n\n  // EntryPoint API Events\n  ENTRYPOINT_FETCH_SUCCESS: 'Entrypoint Fetch Success',\n  ENTRYPOINT_FETCH_FAILED: 'Entrypoint Fetch Failed',\n\n  // AddressBook API Events\n  ADDRESSBOOK_FETCH_SUCCESS: 'AddressBook Fetch Success',\n  ADDRESSBOOK_FETCH_FAILED: 'AddressBook Fetch Failed',\n\n  // Queue API Events\n  QUEUE_FETCH_SUCCESS: 'Queue Fetch Success',\n  QUEUE_FETCH_FAILED: 'Queue Fetch Failed',\n\n  // Outdial ANI Entries API Events\n  OUTDIAL_ANI_EP_FETCH_SUCCESS: 'Outdial ANI Entries Fetch Success',\n  OUTDIAL_ANI_EP_FETCH_FAILED: 'Outdial ANI Entries Fetch Failed',\n\n  // Campaign Preview API Events\n  CAMPAIGN_PREVIEW_ACCEPT_SUCCESS: 'Campaign Preview Accept Success',\n  CAMPAIGN_PREVIEW_ACCEPT_FAILED: 'Campaign Preview Accept Failed',\n  CAMPAIGN_PREVIEW_SKIP_SUCCESS: 'Campaign Preview Skip Success',\n  CAMPAIGN_PREVIEW_SKIP_FAILED: 'Campaign Preview Skip Failed',\n  CAMPAIGN_PREVIEW_REMOVE_SUCCESS: 'Campaign Preview Remove Success',\n  CAMPAIGN_PREVIEW_REMOVE_FAILED: 'Campaign Preview Remove Failed',\n\n  // AI Assistant Transcript events\n  AI_ASSISTANT_SEND_EVENT_SUCCESS: 'AI Assistant Send Event Success',\n  AI_ASSISTANT_SEND_EVENT_FAILED: 'AI Assistant Send Event Failed',\n  AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_SUCCESS: 'AI Assistant Get Real Time Assistance Success',\n  AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_FAILED: 'AI Assistant Get Real Time Assistance Failed',\n  AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_SUCCESS:\n    'AI Assistant Send Real Time Assistance User Action Success',\n  AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_FAILED:\n    'AI Assistant Send Real Time Assistance User Action Failed',\n  AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS:\n    'AI Assistant Fetch Historic Transcripts Success',\n  AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED: 'AI Assistant Fetch Historic Transcripts Failed',\n  AI_ASSISTANT_WELLNESS_ACTION_ACCEPTED: 'AI Assistant Wellness Action Accepted',\n  AI_ASSISTANT_WELLNESS_ACTION_FAILED: 'AI Assistant Wellness Action Failed',\n  AI_ASSISTANT_WELLNESS_EVENT_INVALID: 'AI Assistant Wellness Event Invalid',\n  WELLBEING_BREAK_IDLE_CODE_FETCH_SUCCESS: 'Wellbeing Break Idle Code Fetch Success',\n  WELLBEING_BREAK_IDLE_CODE_FETCH_FAILED: 'Wellbeing Break Idle Code Fetch Failed',\n\n  // User Preference API Events\n  USER_PREFERENCE_GET_SUCCESS: 'User Preference Get Success',\n  USER_PREFERENCE_GET_FAILED: 'User Preference Get Failed',\n  USER_PREFERENCE_CREATE_SUCCESS: 'User Preference Create Success',\n  USER_PREFERENCE_CREATE_FAILED: 'User Preference Create Failed',\n  USER_PREFERENCE_UPDATE_SUCCESS: 'User Preference Update Success',\n  USER_PREFERENCE_UPDATE_FAILED: 'User Preference Update Failed',\n  USER_PREFERENCE_DELETE_SUCCESS: 'User Preference Delete Success',\n  USER_PREFERENCE_DELETE_FAILED: 'User Preference Delete Failed',\n} as const;\n\n/**\n * Represents the possible metric event names used within the metrics system.\n *\n * This type is derived from the keys of the `METRIC_EVENT_NAMES` constant, ensuring\n * type safety and consistency when referring to metric event names throughout the codebase.\n * @export\n * @typedef {Enum<typeof METRIC_EVENT_NAMES>} METRIC_EVENT_NAMES\n * @typeParam T - The type of the `METRIC_EVENT_NAMES` constant.\n *\n * @see {@link METRIC_EVENT_NAMES}\n */\nexport type METRIC_EVENT_NAMES = Enum<typeof 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+{"version":3,"names":["METRIC_EVENT_NAMES","exports","STATION_LOGIN_SUCCESS","STATION_LOGIN_FAILED","STATION_LOGOUT_SUCCESS","STATION_LOGOUT_FAILED","STATION_RELOGIN_SUCCESS","STATION_RELOGIN_FAILED","AGENT_STATE_CHANGE_SUCCESS","AGENT_STATE_CHANGE_FAILED","FETCH_BUDDY_AGENTS_SUCCESS","FETCH_BUDDY_AGENTS_FAILED","WEBSOCKET_REGISTER_SUCCESS","WEBSOCKET_REGISTER_FAILED","AGENT_RONA","AGENT_CONTACT_ASSIGN_FAILED","AGENT_INVITE_FAILED","TASK_ACCEPT_SUCCESS","TASK_ACCEPT_FAILED","TASK_DECLINE_SUCCESS","TASK_DECLINE_FAILED","TASK_END_SUCCESS","TASK_END_FAILED","TASK_WRAPUP_SUCCESS","TASK_WRAPUP_FAILED","TASK_HOLD_SUCCESS","TASK_HOLD_FAILED","TASK_RESUME_SUCCESS","TASK_RESUME_FAILED","TASK_CONSULT_START_SUCCESS","TASK_CONSULT_START_FAILED","TASK_CONSULT_END_SUCCESS","TASK_CONSULT_END_FAILED","TASK_TRANSFER_SUCCESS","TASK_TRANSFER_FAILED","TASK_RESUME_RECORDING_SUCCESS","TASK_RESUME_RECORDING_FAILED","TASK_PAUSE_RECORDING_SUCCESS","TASK_PAUSE_RECORDING_FAILED","TASK_ACCEPT_CONSULT_SUCCESS","TASK_ACCEPT_CONSULT_FAILED","TASK_AUTO_ANSWER_SUCCESS","TASK_AUTO_ANSWER_FAILED","TASK_CONFERENCE_START_SUCCESS","TASK_CONFERENCE_START_FAILED","TASK_CONFERENCE_END_SUCCESS","TASK_CONFERENCE_END_FAILED","TASK_CONFERENCE_TRANSFER_SUCCESS","TASK_CONFERENCE_TRANSFER_FAILED","TASK_CONFERENCE_EXIT_SUCCESS","TASK_CONFERENCE_EXIT_FAILED","TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS","TASK_CONFERENCE_PARTICIPANT_DROP_FAILED","TASK_SWITCH_CALL_SUCCESS","TASK_SWITCH_CALL_FAILED","TASK_OUTDIAL_SUCCESS","TASK_OUTDIAL_FAILED","WXAPP_TASK_MUTE_SUCCESS","WXAPP_TASK_MUTE_FAILED","WXAPP_TASK_DTMF_SUCCESS","WXAPP_TASK_DTMF_FAILED","WXAPP_TASK_ACCEPT_SUCCESS","WXAPP_TASK_ACCEPT_FAILED","WXAPP_TASK_DECLINE_SUCCESS","WXAPP_TASK_DECLINE_FAILED","WXAPP_SESSION_INIT_SUCCESS","WXAPP_SESSION_INIT_FAILED","WXAPP_SESSION_SKIPPED","WXAPP_USERSUB_PUBLISH_SUCCESS","WXAPP_USERSUB_PUBLISH_FAILED","WXAPP_MERCURY_SUBSCRIBE_SUCCESS","WXAPP_MERCURY_SUBSCRIBE_FAILED","WXAPP_OFFER_PARTICIPANT_FIELDS_MISSING","UPLOAD_LOGS_SUCCESS","UPLOAD_LOGS_FAILED","WEBSOCKET_DEREGISTER_SUCCESS","WEBSOCKET_DEREGISTER_FAIL","AGENT_DEVICE_TYPE_UPDATE_SUCCESS","AGENT_DEVICE_TYPE_UPDATE_FAILED","WEBSOCKET_EVENT_RECEIVED","ENTRYPOINT_FETCH_SUCCESS","ENTRYPOINT_FETCH_FAILED","ADDRESSBOOK_FETCH_SUCCESS","ADDRESSBOOK_FETCH_FAILED","QUEUE_FETCH_SUCCESS","QUEUE_FETCH_FAILED","OUTDIAL_ANI_EP_FETCH_SUCCESS","OUTDIAL_ANI_EP_FETCH_FAILED","CAMPAIGN_PREVIEW_ACCEPT_SUCCESS","CAMPAIGN_PREVIEW_ACCEPT_FAILED","CAMPAIGN_PREVIEW_SKIP_SUCCESS","CAMPAIGN_PREVIEW_SKIP_FAILED","CAMPAIGN_PREVIEW_REMOVE_SUCCESS","CAMPAIGN_PREVIEW_REMOVE_FAILED","AI_ASSISTANT_SEND_EVENT_SUCCESS","AI_ASSISTANT_SEND_EVENT_FAILED","AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_SUCCESS","AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_FAILED","AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_SUCCESS","AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_FAILED","AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS","AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED","AI_ASSISTANT_WELLNESS_ACTION_ACCEPTED","AI_ASSISTANT_WELLNESS_ACTION_FAILED","AI_ASSISTANT_WELLNESS_EVENT_INVALID","WELLBEING_BREAK_IDLE_CODE_FETCH_SUCCESS","WELLBEING_BREAK_IDLE_CODE_FETCH_FAILED","USER_PREFERENCE_GET_SUCCESS","USER_PREFERENCE_GET_FAILED","USER_PREFERENCE_CREATE_SUCCESS","USER_PREFERENCE_CREATE_FAILED","USER_PREFERENCE_UPDATE_SUCCESS","USER_PREFERENCE_UPDATE_FAILED","USER_PREFERENCE_DELETE_SUCCESS","USER_PREFERENCE_DELETE_FAILED"],"sources":["constants.ts"],"sourcesContent":["type Enum<T extends Record<string, unknown>> = T[keyof T];\n\n/**\n * @ignore\n * @module METRIC_EVENT_NAMES\n * @export\n * @description\n * A constant object containing all metric event names used for tracking various agent and task-related events\n * within the Contact Center plugin. Each property represents a specific event and its corresponding string value\n * as reported in metrics.\n *\n * @property {string} STATION_LOGIN_SUCCESS - Event name for successful station login.\n * @property {string} STATION_LOGIN_FAILED - Event name for failed station login.\n * @property {string} STATION_LOGOUT_SUCCESS - Event name for successful station logout.\n * @property {string} STATION_LOGOUT_FAILED - Event name for failed station logout.\n * @property {string} STATION_RELOGIN_SUCCESS - Event name for successful station relogin.\n * @property {string} STATION_RELOGIN_FAILED - Event name for failed station relogin.\n * @property {string} AGENT_STATE_CHANGE_SUCCESS - Event name for successful agent state change.\n * @property {string} AGENT_STATE_CHANGE_FAILED - Event name for failed agent state change.\n * @property {string} FETCH_BUDDY_AGENTS_SUCCESS - Event name for successfully fetching buddy agents.\n * @property {string} FETCH_BUDDY_AGENTS_FAILED - Event name for failed attempt to fetch buddy agents.\n * @property {string} WEBSOCKET_REGISTER_SUCCESS - Event name for successful websocket registration.\n * @property {string} WEBSOCKET_REGISTER_FAILED - Event name for failed websocket registration.\n * @property {string} AGENT_RONA - Event name for agent RONA (Ring No Answer).\n * @property {string} AGENT_CONTACT_ASSIGN_FAILED - Event name for failed agent contact assignment.\n * @property {string} AGENT_INVITE_FAILED - Event name for failed agent invite.\n *\n * @property {string} TASK_ACCEPT_SUCCESS - Event name for successful task acceptance.\n * @property {string} TASK_ACCEPT_FAILED - Event name for failed task acceptance.\n * @property {string} TASK_DECLINE_SUCCESS - Event name for successful task decline.\n * @property {string} TASK_DECLINE_FAILED - Event name for failed task decline.\n * @property {string} TASK_END_SUCCESS - Event name for successful task end.\n * @property {string} TASK_END_FAILED - Event name for failed task end.\n * @property {string} TASK_WRAPUP_SUCCESS - Event name for successful task wrap-up.\n * @property {string} TASK_WRAPUP_FAILED - Event name for failed task wrap-up.\n * @property {string} TASK_HOLD_SUCCESS - Event name for successful task hold.\n * @property {string} TASK_HOLD_FAILED - Event name for failed task hold.\n * @property {string} TASK_RESUME_SUCCESS - Event name for successful task resume.\n * @property {string} TASK_RESUME_FAILED - Event name for failed task resume.\n * @property {string} TASK_CONSULT_START_SUCCESS - Event name for successful consult start.\n * @property {string} TASK_CONSULT_START_FAILED - Event name for failed consult start.\n * @property {string} TASK_CONSULT_END_SUCCESS - Event name for successful consult end.\n * @property {string} TASK_CONSULT_END_FAILED - Event name for failed consult end.\n * @property {string} TASK_TRANSFER_SUCCESS - Event name for successful task transfer.\n * @property {string} TASK_TRANSFER_FAILED - Event name for failed task transfer.\n * @property {string} TASK_RESUME_RECORDING_SUCCESS - Event name for successful resume of recording.\n * @property {string} TASK_RESUME_RECORDING_FAILED - Event name for failed resume of recording.\n * @property {string} TASK_PAUSE_RECORDING_SUCCESS - Event name for successful pause of recording.\n * @property {string} TASK_PAUSE_RECORDING_FAILED - Event name for failed pause of recording.\n * @property {string} TASK_ACCEPT_CONSULT_SUCCESS - Event name for successful consult acceptance.\n * @property {string} TASK_ACCEPT_CONSULT_FAILED - Event name for failed consult acceptance.\n * @property {string} TASK_AUTO_ANSWER_SUCCESS - Event name for successful auto-answer.\n * @property {string} TASK_AUTO_ANSWER_FAILED - Event name for failed auto-answer.\n *\n * @property {string} TASK_CONFERENCE_START_SUCCESS - Event name for successful conference start.\n * @property {string} TASK_CONFERENCE_START_FAILED - Event name for failed conference start.\n * @property {string} TASK_CONFERENCE_END_SUCCESS - Event name for successful conference end.\n * @property {string} TASK_CONFERENCE_END_FAILED - Event name for failed conference end.\n * @property {string} TASK_CONFERENCE_TRANSFER_SUCCESS - Event name for successful conference transfer.\n * @property {string} TASK_CONFERENCE_TRANSFER_FAILED - Event name for failed conference transfer.\n *\n * @property {string} TASK_OUTDIAL_SUCCESS - Event name for successful outdial task.\n * @property {string} TASK_OUTDIAL_FAILED - Event name for failed outdial task.\n *\n * @property {string} UPLOAD_LOGS_SUCCESS - Event name for successful log upload.\n * @property {string} UPLOAD_LOGS_FAILED - Event name for failed log upload.\n * @property {string} WEBSOCKET_DEREGISTER_SUCCESS - Event name for successful websocket deregistration.\n * @property {string} WEBSOCKET_DEREGISTER_FAIL - Event name for failed websocket deregistration.\n *\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_SUCCESS - Event name for successful agent device type update.\n * @property {string} AGENT_DEVICE_TYPE_UPDATE_FAILED - Event name for failed agent device type update.\n *\n * @property {string} OUTDIAL_ANI_EP_FETCH_SUCCESS - Event name for successful outdial ANI entries fetch.\n * @property {string} OUTDIAL_ANI_EP_FETCH_FAILED - Event name for failed outdial ANI entries fetch.\n *\n * @readonly\n */\nexport const METRIC_EVENT_NAMES = {\n  STATION_LOGIN_SUCCESS: 'Station Login Success',\n  STATION_LOGIN_FAILED: 'Station Login Failed',\n  STATION_LOGOUT_SUCCESS: 'Station Logout Success',\n  STATION_LOGOUT_FAILED: 'Station Logout Failed',\n  STATION_RELOGIN_SUCCESS: 'Station Relogin Success',\n  STATION_RELOGIN_FAILED: 'Station Relogin Failed',\n  AGENT_STATE_CHANGE_SUCCESS: 'Agent State Change Success',\n  AGENT_STATE_CHANGE_FAILED: 'Agent State Change Failed',\n  FETCH_BUDDY_AGENTS_SUCCESS: 'Fetch Buddy Agents Success',\n  FETCH_BUDDY_AGENTS_FAILED: 'Fetch Buddy Agents Failed',\n  WEBSOCKET_REGISTER_SUCCESS: 'Websocket Register Success',\n  WEBSOCKET_REGISTER_FAILED: 'Websocket Register Failed',\n  AGENT_RONA: 'Agent RONA',\n  AGENT_CONTACT_ASSIGN_FAILED: 'Agent Contact Assign Failed',\n  AGENT_INVITE_FAILED: 'Agent Invite Failed',\n\n  // Basic Tasks\n  TASK_ACCEPT_SUCCESS: 'Task Accept Success',\n  TASK_ACCEPT_FAILED: 'Task Accept Failed',\n  TASK_DECLINE_SUCCESS: 'Task Decline Success',\n  TASK_DECLINE_FAILED: 'Task Decline Failed',\n  TASK_END_SUCCESS: 'Task End Success',\n  TASK_END_FAILED: 'Task End Failed',\n  TASK_WRAPUP_SUCCESS: 'Task Wrapup Success',\n  TASK_WRAPUP_FAILED: 'Task Wrapup Failed',\n  TASK_HOLD_SUCCESS: 'Task Hold Success',\n  TASK_HOLD_FAILED: 'Task Hold Failed',\n  TASK_RESUME_SUCCESS: 'Task Resume Success',\n  TASK_RESUME_FAILED: 'Task Resume Failed',\n\n  // Advanced Tasks\n  TASK_CONSULT_START_SUCCESS: 'Task Consult Start Success',\n  TASK_CONSULT_START_FAILED: 'Task Consult Start Failed',\n  TASK_CONSULT_END_SUCCESS: 'Task Consult End Success',\n  TASK_CONSULT_END_FAILED: 'Task Consult End Failed',\n  TASK_TRANSFER_SUCCESS: 'Task Transfer Success',\n  TASK_TRANSFER_FAILED: 'Task Transfer Failed',\n  TASK_RESUME_RECORDING_SUCCESS: 'Task Resume Recording Success',\n  TASK_RESUME_RECORDING_FAILED: 'Task Resume Recording Failed',\n  TASK_PAUSE_RECORDING_SUCCESS: 'Task Pause Recording Success',\n  TASK_PAUSE_RECORDING_FAILED: 'Task Pause Recording Failed',\n  TASK_ACCEPT_CONSULT_SUCCESS: 'Task Accept Consult Success',\n  TASK_ACCEPT_CONSULT_FAILED: 'Task Accept Consult Failed',\n  TASK_AUTO_ANSWER_SUCCESS: 'Task Auto Answer Success',\n  TASK_AUTO_ANSWER_FAILED: 'Task Auto Answer Failed',\n\n  // Conference Tasks\n  TASK_CONFERENCE_START_SUCCESS: 'Task Conference Start Success',\n  TASK_CONFERENCE_START_FAILED: 'Task Conference Start Failed',\n  TASK_CONFERENCE_END_SUCCESS: 'Task Conference End Success',\n  TASK_CONFERENCE_END_FAILED: 'Task Conference End Failed',\n  TASK_CONFERENCE_TRANSFER_SUCCESS: 'Task Conference Transfer Success',\n  TASK_CONFERENCE_TRANSFER_FAILED: 'Task Conference Transfer Failed',\n  TASK_CONFERENCE_EXIT_SUCCESS: 'Task Conference Exit Success',\n  TASK_CONFERENCE_EXIT_FAILED: 'Task Conference Exit Failed',\n  TASK_CONFERENCE_PARTICIPANT_DROP_SUCCESS: 'Task Conference Participant Drop Success',\n  TASK_CONFERENCE_PARTICIPANT_DROP_FAILED: 'Task Conference Participant Drop Failed',\n  TASK_SWITCH_CALL_SUCCESS: 'Task Switch Call Success',\n  TASK_SWITCH_CALL_FAILED: 'Task Switch Call Failed',\n\n  TASK_OUTDIAL_SUCCESS: 'Task Outdial Success',\n  TASK_OUTDIAL_FAILED: 'Task Outdial Failed',\n\n  WXAPP_TASK_MUTE_SUCCESS: 'WxApp Task Mute Success',\n  WXAPP_TASK_MUTE_FAILED: 'WxApp Task Mute Failed',\n  WXAPP_TASK_DTMF_SUCCESS: 'WxApp Task Dtmf Success',\n  WXAPP_TASK_DTMF_FAILED: 'WxApp Task Dtmf Failed',\n\n  // WxApp Better Together\n  WXAPP_TASK_ACCEPT_SUCCESS: 'WxApp Task Accept Success',\n  WXAPP_TASK_ACCEPT_FAILED: 'WxApp Task Accept Failed',\n  WXAPP_TASK_DECLINE_SUCCESS: 'WxApp Task Decline Success',\n  WXAPP_TASK_DECLINE_FAILED: 'WxApp Task Decline Failed',\n  WXAPP_SESSION_INIT_SUCCESS: 'WxApp Session Init Success',\n  WXAPP_SESSION_INIT_FAILED: 'WxApp Session Init Failed',\n  WXAPP_SESSION_SKIPPED: 'WxApp Session Skipped',\n  WXAPP_USERSUB_PUBLISH_SUCCESS: 'WxApp Usersub Publish Success',\n  WXAPP_USERSUB_PUBLISH_FAILED: 'WxApp Usersub Publish Failed',\n  WXAPP_MERCURY_SUBSCRIBE_SUCCESS: 'WxApp Mercury Subscribe Success',\n  WXAPP_MERCURY_SUBSCRIBE_FAILED: 'WxApp Mercury Subscribe Failed',\n  WXAPP_OFFER_PARTICIPANT_FIELDS_MISSING: 'WxApp Offer Participant Fields Missing',\n\n  UPLOAD_LOGS_SUCCESS: 'Upload Logs Success',\n  UPLOAD_LOGS_FAILED: 'Upload Logs Failed',\n  WEBSOCKET_DEREGISTER_SUCCESS: 'Websocket Deregister Success',\n  WEBSOCKET_DEREGISTER_FAIL: 'Websocket Deregister Failed',\n\n  AGENT_DEVICE_TYPE_UPDATE_SUCCESS: 'Agent Device Type Update Success',\n  AGENT_DEVICE_TYPE_UPDATE_FAILED: 'Agent Device Type Update Failed',\n  // WebSocket message events\n  WEBSOCKET_EVENT_RECEIVED: 'Websocket Event Received',\n\n  // EntryPoint API Events\n  ENTRYPOINT_FETCH_SUCCESS: 'Entrypoint Fetch Success',\n  ENTRYPOINT_FETCH_FAILED: 'Entrypoint Fetch Failed',\n\n  // AddressBook API Events\n  ADDRESSBOOK_FETCH_SUCCESS: 'AddressBook Fetch Success',\n  ADDRESSBOOK_FETCH_FAILED: 'AddressBook Fetch Failed',\n\n  // Queue API Events\n  QUEUE_FETCH_SUCCESS: 'Queue Fetch Success',\n  QUEUE_FETCH_FAILED: 'Queue Fetch Failed',\n\n  // Outdial ANI Entries API Events\n  OUTDIAL_ANI_EP_FETCH_SUCCESS: 'Outdial ANI Entries Fetch Success',\n  OUTDIAL_ANI_EP_FETCH_FAILED: 'Outdial ANI Entries Fetch Failed',\n\n  // Campaign Preview API Events\n  CAMPAIGN_PREVIEW_ACCEPT_SUCCESS: 'Campaign Preview Accept Success',\n  CAMPAIGN_PREVIEW_ACCEPT_FAILED: 'Campaign Preview Accept Failed',\n  CAMPAIGN_PREVIEW_SKIP_SUCCESS: 'Campaign Preview Skip Success',\n  CAMPAIGN_PREVIEW_SKIP_FAILED: 'Campaign Preview Skip Failed',\n  CAMPAIGN_PREVIEW_REMOVE_SUCCESS: 'Campaign Preview Remove Success',\n  CAMPAIGN_PREVIEW_REMOVE_FAILED: 'Campaign Preview Remove Failed',\n\n  // AI Assistant Transcript events\n  AI_ASSISTANT_SEND_EVENT_SUCCESS: 'AI Assistant Send Event Success',\n  AI_ASSISTANT_SEND_EVENT_FAILED: 'AI Assistant Send Event Failed',\n  AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_SUCCESS: 'AI Assistant Get Real Time Assistance Success',\n  AI_ASSISTANT_GET_REAL_TIME_ASSISTANCE_FAILED: 'AI Assistant Get Real Time Assistance Failed',\n  AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_SUCCESS:\n    'AI Assistant Send Real Time Assistance User Action Success',\n  AI_ASSISTANT_SEND_REAL_TIME_ASSISTANCE_USER_ACTION_FAILED:\n    'AI Assistant Send Real Time Assistance User Action Failed',\n  AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_SUCCESS:\n    'AI Assistant Fetch Historic Transcripts Success',\n  AI_ASSISTANT_FETCH_HISTORIC_TRANSCRIPTS_FAILED: 'AI Assistant Fetch Historic Transcripts Failed',\n  AI_ASSISTANT_WELLNESS_ACTION_ACCEPTED: 'AI Assistant Wellness Action Accepted',\n  AI_ASSISTANT_WELLNESS_ACTION_FAILED: 'AI Assistant Wellness Action Failed',\n  AI_ASSISTANT_WELLNESS_EVENT_INVALID: 'AI Assistant Wellness Event Invalid',\n  WELLBEING_BREAK_IDLE_CODE_FETCH_SUCCESS: 'Wellbeing Break Idle Code Fetch Success',\n  WELLBEING_BREAK_IDLE_CODE_FETCH_FAILED: 'Wellbeing Break Idle Code Fetch Failed',\n\n  // User Preference API Events\n  USER_PREFERENCE_GET_SUCCESS: 'User Preference Get Success',\n  USER_PREFERENCE_GET_FAILED: 'User Preference Get Failed',\n  USER_PREFERENCE_CREATE_SUCCESS: 'User Preference Create Success',\n  USER_PREFERENCE_CREATE_FAILED: 'User Preference Create Failed',\n  USER_PREFERENCE_UPDATE_SUCCESS: 'User Preference Update Success',\n  USER_PREFERENCE_UPDATE_FAILED: 'User Preference Update Failed',\n  USER_PREFERENCE_DELETE_SUCCESS: 'User Preference Delete Success',\n  USER_PREFERENCE_DELETE_FAILED: 'User Preference Delete Failed',\n} as const;\n\n/**\n * Represents the possible metric event names used within the metrics system.\n *\n * This type is derived from the keys of the `METRIC_EVENT_NAMES` constant, ensuring\n * type safety and consistency when referring to metric event names throughout the codebase.\n * @export\n * @typedef {Enum<typeof METRIC_EVENT_NAMES>} METRIC_EVENT_NAMES\n * @typeParam T - The type of the `METRIC_EVENT_NAMES` constant.\n *\n * @see {@link METRIC_EVENT_NAMES}\n */\nexport type METRIC_EVENT_NAMES = Enum<typeof 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package/dist/services/AnswerCallOnWebexService.js

@@ -54,7 +54,7 @@ class AnswerCallOnWebexService {
   async telephonyRequest(resource, method, body, logMethod) {
     try {
       const uri = `${this.getTelephonyBaseUrl()}${resource}`;
-      _loggerProxy.default.info(`AnswerCallOnWebexService.${logMethod} request`, {
+      _loggerProxy.default.log(`AnswerCallOnWebexService.${logMethod} request`, {
         module: ANSWER_CALL_ON_WEBEX_FILE,
         method: logMethod,
         data: {
@@ -68,7 +68,7 @@ class AnswerCallOnWebexService {
         body,
         addAuthHeader: true
       });
-      _loggerProxy.default.info(`AnswerCallOnWebexService.${logMethod} success`, {
+      _loggerProxy.default.log(`AnswerCallOnWebexService.${logMethod} success`, {
         module: ANSWER_CALL_ON_WEBEX_FILE,
         method: logMethod,
         data: {
@@ -164,11 +164,11 @@ class AnswerCallOnWebexService {
     const lineOwnerIdQuery = lineOwnerId ? `?lineOwnerId=${encodeURIComponent(lineOwnerId)}` : '';
     const uri = `${this.getTelephonyBaseUrl()}/${callId}${lineOwnerIdQuery}`;
     try {
-      _loggerProxy.default.info('AnswerCallOnWebexService.getCallDetails request', {
+      _loggerProxy.default.log('AnswerCallOnWebexService.getCallDetails request', {
         module: ANSWER_CALL_ON_WEBEX_FILE,
         method: _constants.METHODS.GET_CALL_DETAILS_ON_WEBEX,
         data: {
-          callId
+          callIdSuffix: callId.length <= 8 ? callId : callId.slice(-8)
         }
       });
       const response = await this.webex.request({

package/dist/services/AnswerCallOnWebexService.js.map

@@ -1 +1 @@
-{"version":3,"names":["_loggerProxy","_interopRequireDefault","require","_constants","_types","_Utils","_wxAppTelephonyUtils","e","__esModule","default","ANSWER_CALL_ON_WEBEX_FILE","extractWxAppTrackingId","source","sourceObj","details","trackingId","extractWxAppHttpStatus","obj","statusCode","status","markWxAppTelephonyError","error","marked","isWxAppTelephonyError","undefined","AnswerCallOnWebexService","constructor","webex","getTelephonyBaseUrl","services","internal","hydraUrl","_serviceUrls","hydra","get","Error","replace","extractTrackingId","telephonyRequest","resource","method","body","logMethod","uri","LoggerProxy","info","module","data","bodyKeys","Object","keys","response","request","addAuthHeader","detailedError","getErrorDetails","CC_FILE","answerCall","params","callId","endpointId","lineOwnerId","HTTP_METHODS","POST","METHODS","ACCEPT","rejectCall","REJECT","muteCall","TOGGLE_MUTE","unmuteCall","transmitDtmf","dtmf","TRANSMIT_DTMF","getCallDetails","lineOwnerIdQuery","encodeURIComponent","GET_CALL_DETAILS_ON_WEBEX","GET","isWxAppCallNotFoundError","err","String","message","exports"],"sources":["AnswerCallOnWebexService.ts"],"sourcesContent":["import LoggerProxy from '../logger-proxy';\nimport {CC_FILE, METHODS} from '../constants';\nimport {HTTP_METHODS, IHttpResponse, WebexSDK} from '../types';\nimport {getErrorDetails} from './core/Utils';\nimport {isWxAppCallNotFoundError} from './wxAppTelephonyUtils';\n\nconst ANSWER_CALL_ON_WEBEX_FILE = 'AnswerCallOnWebexService';\n\nexport type WxAppTelephonyError = Error & {\n  isWxAppTelephonyError: true;\n  trackingId?: string;\n  status?: number | string;\n};\n\nconst extractWxAppTrackingId = (source: unknown): string | undefined => {\n  const sourceObj = source as {details?: {trackingId?: string}; trackingId?: string};\n\n  return sourceObj?.details?.trackingId || sourceObj?.trackingId;\n};\n\nconst extractWxAppHttpStatus = (source: unknown): number | string | undefined => {\n  const obj = source as {\n    statusCode?: number;\n    status?: number | string;\n    details?: {status?: number | string};\n  };\n\n  return obj?.statusCode ?? obj?.status ?? obj?.details?.status;\n};\n\nconst markWxAppTelephonyError = (error: Error, source: unknown): WxAppTelephonyError => {\n  const marked = error as WxAppTelephonyError;\n  marked.isWxAppTelephonyError = true;\n  const trackingId = extractWxAppTrackingId(source);\n  if (trackingId) {\n    marked.trackingId = trackingId;\n  }\n  const status = extractWxAppHttpStatus(source);\n  if (status !== undefined) {\n    marked.status = status;\n  }\n\n  return marked;\n};\n\nexport type AnswerCallParams = {\n  callId: string;\n  endpointId: string;\n  lineOwnerId?: string;\n};\n\nexport type CallIdParams = {\n  callId: string;\n  lineOwnerId?: string;\n};\n\nexport type TransmitDtmfParams = CallIdParams & {\n  dtmf: string;\n};\n\nexport type CallDetailsResponse = {\n  muted?: boolean;\n};\n\n/**\n * REST telephony client for wxApp thick-client answer (WXCC-6026).\n * Separate from WebCallingService (WebRTC/Mobius).\n */\nexport default class AnswerCallOnWebexService {\n  private webex: WebexSDK;\n\n  constructor(webex: WebexSDK) {\n    this.webex = webex;\n  }\n\n  private getTelephonyBaseUrl(): string {\n    const services = this.webex.internal.services;\n    const hydraUrl = services._serviceUrls?.hydra || services.get('hydra');\n\n    if (!hydraUrl) {\n      throw new Error('Telephony base URL is unavailable');\n    }\n\n    return `${hydraUrl.replace(/\\/$/, '')}/telephony/calls`;\n  }\n\n  private extractTrackingId(source: unknown): string | undefined {\n    return extractWxAppTrackingId(source);\n  }\n\n  private async telephonyRequest(\n    resource: string,\n    method: HTTP_METHODS,\n    body: Record<string, unknown>,\n    logMethod: string\n  ): Promise<IHttpResponse> {\n    try {\n      const uri = `${this.getTelephonyBaseUrl()}${resource}`;\n\n      LoggerProxy.info(`AnswerCallOnWebexService.${logMethod} request`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: logMethod,\n        data: {uri, bodyKeys: Object.keys(body)},\n      });\n\n      const response = (await this.webex.request({\n        uri,\n        method,\n        body,\n        addAuthHeader: true,\n      })) as IHttpResponse;\n\n      LoggerProxy.info(`AnswerCallOnWebexService.${logMethod} success`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: logMethod,\n        data: {statusCode: response.statusCode},\n      });\n\n      return response;\n    } catch (error) {\n      const trackingId = this.extractTrackingId(error);\n      LoggerProxy.error(`AnswerCallOnWebexService.${logMethod} failed: ${error}`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: logMethod,\n        data: {\n          trackingId,\n          status: extractWxAppHttpStatus(error),\n        },\n      });\n      const {error: detailedError} = getErrorDetails(error, logMethod, CC_FILE);\n      throw markWxAppTelephonyError(detailedError, error);\n    }\n  }\n\n  public answerCall(params: AnswerCallParams): Promise<IHttpResponse> {\n    const {callId, endpointId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/answer',\n      HTTP_METHODS.POST,\n      {\n        callId,\n        endpointId,\n        ...(lineOwnerId ? {lineOwnerId} : {}),\n      },\n      METHODS.ACCEPT\n    );\n  }\n\n  public rejectCall(params: CallIdParams): Promise<IHttpResponse> {\n    const {callId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/reject',\n      HTTP_METHODS.POST,\n      {callId, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.REJECT\n    );\n  }\n\n  public muteCall(params: CallIdParams): Promise<IHttpResponse> {\n    const {callId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/mute',\n      HTTP_METHODS.POST,\n      {callId, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.TOGGLE_MUTE\n    );\n  }\n\n  public unmuteCall(params: CallIdParams): Promise<IHttpResponse> {\n    const {callId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/unmute',\n      HTTP_METHODS.POST,\n      {callId, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.TOGGLE_MUTE\n    );\n  }\n\n  public transmitDtmf(params: TransmitDtmfParams): Promise<IHttpResponse> {\n    const {callId, dtmf, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/transmitDtmf',\n      HTTP_METHODS.POST,\n      {callId, dtmf, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.TRANSMIT_DTMF\n    );\n  }\n\n  public async getCallDetails(params: CallIdParams): Promise<CallDetailsResponse> {\n    const {callId, lineOwnerId} = params;\n    const lineOwnerIdQuery = lineOwnerId ? `?lineOwnerId=${encodeURIComponent(lineOwnerId)}` : '';\n    const uri = `${this.getTelephonyBaseUrl()}/${callId}${lineOwnerIdQuery}`;\n\n    try {\n      LoggerProxy.info('AnswerCallOnWebexService.getCallDetails request', {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: METHODS.GET_CALL_DETAILS_ON_WEBEX,\n        data: {callId},\n      });\n\n      const response = (await this.webex.request({\n        uri,\n        method: HTTP_METHODS.GET,\n        addAuthHeader: true,\n      })) as IHttpResponse;\n\n      return (response.body ?? {}) as CallDetailsResponse;\n    } catch (error) {\n      if (isWxAppCallNotFoundError(error)) {\n        const err =\n          error instanceof Error\n            ? error\n            : new Error(String((error as {message?: string})?.message ?? error));\n        throw markWxAppTelephonyError(err, error);\n      }\n\n      const trackingId = this.extractTrackingId(error);\n      LoggerProxy.error(`AnswerCallOnWebexService.getCallDetails failed: ${error}`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: METHODS.GET_CALL_DETAILS_ON_WEBEX,\n        data: {\n          trackingId,\n          status: extractWxAppHttpStatus(error),\n        },\n      });\n      const {error: detailedError} = getErrorDetails(\n        error,\n        METHODS.GET_CALL_DETAILS_ON_WEBEX,\n        CC_FILE\n      );\n      throw markWxAppTelephonyError(detailedError, error);\n    }\n  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LoggerProxy from '../logger-proxy';\nimport {CC_FILE, METHODS} from '../constants';\nimport {HTTP_METHODS, IHttpResponse, WebexSDK} from '../types';\nimport {getErrorDetails} from './core/Utils';\nimport {isWxAppCallNotFoundError} from './wxAppTelephonyUtils';\n\nconst ANSWER_CALL_ON_WEBEX_FILE = 'AnswerCallOnWebexService';\n\nexport type WxAppTelephonyError = Error & {\n  isWxAppTelephonyError: true;\n  trackingId?: string;\n  status?: number | string;\n};\n\nconst extractWxAppTrackingId = (source: unknown): string | undefined => {\n  const sourceObj = source as {details?: {trackingId?: string}; trackingId?: string};\n\n  return sourceObj?.details?.trackingId || sourceObj?.trackingId;\n};\n\nconst extractWxAppHttpStatus = (source: unknown): number | string | undefined => {\n  const obj = source as {\n    statusCode?: number;\n    status?: number | string;\n    details?: {status?: number | string};\n  };\n\n  return obj?.statusCode ?? obj?.status ?? obj?.details?.status;\n};\n\nconst markWxAppTelephonyError = (error: Error, source: unknown): WxAppTelephonyError => {\n  const marked = error as WxAppTelephonyError;\n  marked.isWxAppTelephonyError = true;\n  const trackingId = extractWxAppTrackingId(source);\n  if (trackingId) {\n    marked.trackingId = trackingId;\n  }\n  const status = extractWxAppHttpStatus(source);\n  if (status !== undefined) {\n    marked.status = status;\n  }\n\n  return marked;\n};\n\nexport type AnswerCallParams = {\n  callId: string;\n  endpointId: string;\n  lineOwnerId?: string;\n};\n\nexport type CallIdParams = {\n  callId: string;\n  lineOwnerId?: string;\n};\n\nexport type TransmitDtmfParams = CallIdParams & {\n  dtmf: string;\n};\n\nexport type CallDetailsResponse = {\n  muted?: boolean;\n};\n\n/**\n * REST telephony client for wxApp thick-client answer (WXCC-6026).\n * Separate from WebCallingService (WebRTC/Mobius).\n */\nexport default class AnswerCallOnWebexService {\n  private webex: WebexSDK;\n\n  constructor(webex: WebexSDK) {\n    this.webex = webex;\n  }\n\n  private getTelephonyBaseUrl(): string {\n    const services = this.webex.internal.services;\n    const hydraUrl = services._serviceUrls?.hydra || services.get('hydra');\n\n    if (!hydraUrl) {\n      throw new Error('Telephony base URL is unavailable');\n    }\n\n    return `${hydraUrl.replace(/\\/$/, '')}/telephony/calls`;\n  }\n\n  private extractTrackingId(source: unknown): string | undefined {\n    return extractWxAppTrackingId(source);\n  }\n\n  private async telephonyRequest(\n    resource: string,\n    method: HTTP_METHODS,\n    body: Record<string, unknown>,\n    logMethod: string\n  ): Promise<IHttpResponse> {\n    try {\n      const uri = `${this.getTelephonyBaseUrl()}${resource}`;\n\n      LoggerProxy.log(`AnswerCallOnWebexService.${logMethod} request`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: logMethod,\n        data: {uri, bodyKeys: Object.keys(body)},\n      });\n\n      const response = (await this.webex.request({\n        uri,\n        method,\n        body,\n        addAuthHeader: true,\n      })) as IHttpResponse;\n\n      LoggerProxy.log(`AnswerCallOnWebexService.${logMethod} success`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: logMethod,\n        data: {statusCode: response.statusCode},\n      });\n\n      return response;\n    } catch (error) {\n      const trackingId = this.extractTrackingId(error);\n      LoggerProxy.error(`AnswerCallOnWebexService.${logMethod} failed: ${error}`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: logMethod,\n        data: {\n          trackingId,\n          status: extractWxAppHttpStatus(error),\n        },\n      });\n      const {error: detailedError} = getErrorDetails(error, logMethod, CC_FILE);\n      throw markWxAppTelephonyError(detailedError, error);\n    }\n  }\n\n  public answerCall(params: AnswerCallParams): Promise<IHttpResponse> {\n    const {callId, endpointId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/answer',\n      HTTP_METHODS.POST,\n      {\n        callId,\n        endpointId,\n        ...(lineOwnerId ? {lineOwnerId} : {}),\n      },\n      METHODS.ACCEPT\n    );\n  }\n\n  public rejectCall(params: CallIdParams): Promise<IHttpResponse> {\n    const {callId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/reject',\n      HTTP_METHODS.POST,\n      {callId, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.REJECT\n    );\n  }\n\n  public muteCall(params: CallIdParams): Promise<IHttpResponse> {\n    const {callId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/mute',\n      HTTP_METHODS.POST,\n      {callId, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.TOGGLE_MUTE\n    );\n  }\n\n  public unmuteCall(params: CallIdParams): Promise<IHttpResponse> {\n    const {callId, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/unmute',\n      HTTP_METHODS.POST,\n      {callId, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.TOGGLE_MUTE\n    );\n  }\n\n  public transmitDtmf(params: TransmitDtmfParams): Promise<IHttpResponse> {\n    const {callId, dtmf, lineOwnerId} = params;\n\n    return this.telephonyRequest(\n      '/transmitDtmf',\n      HTTP_METHODS.POST,\n      {callId, dtmf, ...(lineOwnerId ? {lineOwnerId} : {})},\n      METHODS.TRANSMIT_DTMF\n    );\n  }\n\n  public async getCallDetails(params: CallIdParams): Promise<CallDetailsResponse> {\n    const {callId, lineOwnerId} = params;\n    const lineOwnerIdQuery = lineOwnerId ? `?lineOwnerId=${encodeURIComponent(lineOwnerId)}` : '';\n    const uri = `${this.getTelephonyBaseUrl()}/${callId}${lineOwnerIdQuery}`;\n\n    try {\n      LoggerProxy.log('AnswerCallOnWebexService.getCallDetails request', {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: METHODS.GET_CALL_DETAILS_ON_WEBEX,\n        data: {callIdSuffix: callId.length <= 8 ? callId : callId.slice(-8)},\n      });\n\n      const response = (await this.webex.request({\n        uri,\n        method: HTTP_METHODS.GET,\n        addAuthHeader: true,\n      })) as IHttpResponse;\n\n      return (response.body ?? {}) as CallDetailsResponse;\n    } catch (error) {\n      if (isWxAppCallNotFoundError(error)) {\n        const err =\n          error instanceof Error\n            ? error\n            : new Error(String((error as {message?: string})?.message ?? error));\n        throw markWxAppTelephonyError(err, error);\n      }\n\n      const trackingId = this.extractTrackingId(error);\n      LoggerProxy.error(`AnswerCallOnWebexService.getCallDetails failed: ${error}`, {\n        module: ANSWER_CALL_ON_WEBEX_FILE,\n        method: METHODS.GET_CALL_DETAILS_ON_WEBEX,\n        data: {\n          trackingId,\n          status: extractWxAppHttpStatus(error),\n        },\n      });\n      const {error: detailedError} = getErrorDetails(\n        error,\n        METHODS.GET_CALL_DETAILS_ON_WEBEX,\n        CC_FILE\n      );\n      throw markWxAppTelephonyError(detailedError, error);\n    }\n  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package/dist/services/WebexCrossClientService.js

@@ -163,6 +163,7 @@ class WebexCrossClientService {
         } else {
           metricsManager.trackEvent(_constants2.METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED, {
             enableWxBetterTogether: enable,
+            usersubPublished: this.answerCallsState,
             error: error instanceof Error ? error.toString() : String(error)
           }, ['operational', 'behavioral']);
         }
@@ -184,10 +185,11 @@ class WebexCrossClientService {
     }
     if (trackPublishMetrics) {
       metricsManager.trackEvent(_constants2.METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_SUCCESS, {
-        enableWxBetterTogether: enable
+        enableWxBetterTogether: enable,
+        usersubPublished: enable
       }, ['operational', 'behavioral']);
     }
-    _loggerProxy.default.info(`Cross-client answer-calls-on-wxcc set to ${enable}`, {
+    _loggerProxy.default.log(`Cross-client answer-calls-on-wxcc set to ${enable}`, {
       module: WEBEX_CROSS_CLIENT_FILE,
       method: _constants.METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,
       data: {
@@ -203,6 +205,7 @@ class WebexCrossClientService {
     }
     _MetricsManager.default.getInstance().trackEvent(_constants2.METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED, {
       enableWxBetterTogether: enable,
+      usersubPublished: this.answerCallsState,
       skipReason,
       error
     }, ['operational', 'behavioral']);

package/dist/services/WebexCrossClientService.js.map

@@ -1 +1 @@
-{"version":3,"names":["_loggerProxy","_interopRequireDefault","require","_constants","_MetricsManager","_constants2","e","__esModule","default","WEBEX_CROSS_CLIENT_FILE","DEFAULT_CROSS_CLIENT_STATE_TTL","EXPIRATION_OFFSET_MS","DEFAULT_APP_NAME","REFRESH_RETRY_DELAY_MS","MAX_REFRESH_RETRIES","WebexCrossClientService","answerCallsState","appName","refreshGeneration","usersubPublishMetricsId","constructor","webex","extractDeviceIdFromUrl","url","match","getDeviceUrl","internal","device","clearRefreshTimer","refreshTimer","clearTimeout","undefined","refreshRetryTimer","scheduleRefreshRetry","userId","ttl","scheduledGeneration","retryAttempt","setTimeout","setManageWebexCallingInWxcc","error","LoggerProxy","module","method","METHODS","SET_MANAGE_WEBEX_CALLING_IN_WXCC","startRefreshTimer","refreshTime","publishCrossClientState","users","composition","logContext","body","compositions","type","request","service","resource","then","response","catch","Promise","reject","enable","options","operationGeneration","trackPublishMetrics","trackUsersubPreflightFailure","Error","deviceUrl","devices","deviceId","state","metricsManager","MetricsManager","getInstance","usersubPublishEventKeys","METRIC_EVENT_NAMES","WXAPP_USERSUB_PUBLISH_SUCCESS","WXAPP_USERSUB_PUBLISH_FAILED","publishMetricsId","timeEvent","cancelTimedEvent","trackEvent","enableWxBetterTogether","toString","String","info","data","skipReason","teardown","isAnswerCallsStateActive","exports"],"sources":["WebexCrossClientService.ts"],"sourcesContent":["import LoggerProxy from '../logger-proxy';\nimport {METHODS} from '../constants';\nimport {WebexSDK} from '../types';\nimport MetricsManager from '../metrics/MetricsManager';\nimport {METRIC_EVENT_NAMES} from '../metrics/constants';\n\nconst WEBEX_CROSS_CLIENT_FILE = 'WebexCrossClientService';\nconst DEFAULT_CROSS_CLIENT_STATE_TTL = 900;\nconst EXPIRATION_OFFSET_MS = 60_000;\n/** Must match Agent Desktop usersub publish — Webex App reads `wxcc` cross-client state. */\nconst DEFAULT_APP_NAME = 'wxcc';\nconst REFRESH_RETRY_DELAY_MS = 30_000;\nconst MAX_REFRESH_RETRIES = 3;\n\ntype RefreshTimer = ReturnType<typeof setTimeout>;\n\n/**\n * Publishes usersub cross-client state so Webex App suppresses native calling toasts (WXCC-6026).\n */\nexport default class WebexCrossClientService {\n  private webex: WebexSDK;\n  private refreshTimer?: RefreshTimer;\n  private refreshRetryTimer?: RefreshTimer;\n  private answerCallsState = false;\n  private appName = DEFAULT_APP_NAME;\n  /** Incremented on teardown/disable to ignore stale refresh timer callbacks. */\n  private refreshGeneration = 0;\n  /** Monotonic id for usersub publish metrics timers; stale publishes cancel only their own timer. */\n  private usersubPublishMetricsId = 0;\n\n  constructor(webex: WebexSDK) {\n    this.webex = webex;\n  }\n\n  private extractDeviceIdFromUrl(url: string): string {\n    const match = url.match(/\\/devices\\/([^/?]+)/);\n\n    return match ? match[1] : '';\n  }\n\n  private getDeviceUrl(): string | undefined {\n    return this.webex.internal.device?.url;\n  }\n\n  private clearRefreshTimer(): void {\n    if (this.refreshTimer) {\n      clearTimeout(this.refreshTimer);\n      this.refreshTimer = undefined;\n    }\n\n    if (this.refreshRetryTimer) {\n      clearTimeout(this.refreshRetryTimer);\n      this.refreshRetryTimer = undefined;\n    }\n  }\n\n  private scheduleRefreshRetry(\n    userId: string,\n    ttl: number,\n    scheduledGeneration: number,\n    retryAttempt: number\n  ): void {\n    if (\n      retryAttempt >= MAX_REFRESH_RETRIES ||\n      scheduledGeneration !== this.refreshGeneration ||\n      !this.answerCallsState\n    ) {\n      return;\n    }\n\n    this.refreshRetryTimer = setTimeout(async () => {\n      if (scheduledGeneration !== this.refreshGeneration || !this.answerCallsState) {\n        return;\n      }\n\n      try {\n        await this.setManageWebexCallingInWxcc(true, {userId, ttl, appName: this.appName});\n      } catch (error) {\n        LoggerProxy.error(`WebexCrossClientService refresh retry failed: ${error}`, {\n          module: WEBEX_CROSS_CLIENT_FILE,\n          method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n        });\n        this.scheduleRefreshRetry(userId, ttl, scheduledGeneration, retryAttempt + 1);\n      }\n    }, REFRESH_RETRY_DELAY_MS);\n  }\n\n  private startRefreshTimer(userId: string, ttl: number): void {\n    this.clearRefreshTimer();\n\n    if (!this.answerCallsState) {\n      return;\n    }\n\n    const refreshTime = ttl * 1000 - EXPIRATION_OFFSET_MS;\n    const scheduledGeneration = this.refreshGeneration;\n    this.refreshTimer = setTimeout(async () => {\n      if (scheduledGeneration !== this.refreshGeneration || !this.answerCallsState) {\n        return;\n      }\n\n      try {\n        await this.setManageWebexCallingInWxcc(true, {userId, ttl, appName: this.appName});\n      } catch (error) {\n        LoggerProxy.error(`WebexCrossClientService refresh failed: ${error}`, {\n          module: WEBEX_CROSS_CLIENT_FILE,\n          method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n        });\n        this.scheduleRefreshRetry(userId, ttl, scheduledGeneration, 0);\n      }\n    }, refreshTime);\n  }\n\n  private publishCrossClientState(\n    users: string[],\n    ttl: number,\n    composition: Record<string, unknown>,\n    logContext: string\n  ): Promise<unknown> {\n    const body = {\n      users,\n      compositions: [\n        {\n          type: 'cross-client-state',\n          ttl,\n          composition,\n        },\n      ],\n    };\n\n    return this.webex\n      .request({\n        method: 'POST',\n        service: 'usersub',\n        resource: 'publish',\n        body,\n      })\n      .then((response: {body?: unknown}) => response?.body)\n      .catch((error: unknown) => {\n        LoggerProxy.error(`WebexCrossClientService.${logContext} failed: ${error}`, {\n          module: WEBEX_CROSS_CLIENT_FILE,\n          method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n        });\n\n        return Promise.reject(error);\n      });\n  }\n\n  public async setManageWebexCallingInWxcc(\n    enable: boolean,\n    options?: {userId?: string; ttl?: number; appName?: string; trackPublishMetrics?: boolean}\n  ): Promise<void> {\n    const operationGeneration = this.refreshGeneration;\n    const userId = options?.userId ?? this.webex.internal.device?.userId;\n    const ttl = options?.ttl ?? DEFAULT_CROSS_CLIENT_STATE_TTL;\n    const appName = options?.appName ?? DEFAULT_APP_NAME;\n    const trackPublishMetrics = options?.trackPublishMetrics ?? false;\n    this.appName = appName;\n\n    if (!userId) {\n      const error = 'User ID is unavailable for cross-client publish';\n      this.trackUsersubPreflightFailure(enable, 'user_id_unavailable', error, trackPublishMetrics);\n      throw new Error(error);\n    }\n\n    const deviceUrl = this.getDeviceUrl();\n    if (!deviceUrl) {\n      const error = 'Device URL is unavailable for cross-client publish';\n      this.trackUsersubPreflightFailure(\n        enable,\n        'device_url_unavailable',\n        error,\n        trackPublishMetrics\n      );\n      throw new Error(error);\n    }\n\n    const composition = {\n      devices: [\n        {\n          deviceId: this.extractDeviceIdFromUrl(deviceUrl),\n          appName,\n          state: {\n            'answer-calls-on-wxcc': enable,\n          },\n        },\n      ],\n    };\n\n    const metricsManager = MetricsManager.getInstance();\n    const usersubPublishEventKeys = [\n      METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_SUCCESS,\n      METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED,\n    ];\n\n    let publishMetricsId = 0;\n    if (trackPublishMetrics) {\n      this.usersubPublishMetricsId += 1;\n      publishMetricsId = this.usersubPublishMetricsId;\n      metricsManager.timeEvent(usersubPublishEventKeys);\n    }\n\n    try {\n      await this.publishCrossClientState([userId], ttl, composition, 'setManageWebexCallingInWxcc');\n    } catch (error) {\n      if (trackPublishMetrics) {\n        if (operationGeneration !== this.refreshGeneration) {\n          if (publishMetricsId === this.usersubPublishMetricsId) {\n            metricsManager.cancelTimedEvent(usersubPublishEventKeys);\n          }\n        } else {\n          metricsManager.trackEvent(\n            METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED,\n            {\n              enableWxBetterTogether: enable,\n              error: error instanceof Error ? error.toString() : String(error),\n            },\n            ['operational', 'behavioral']\n          );\n        }\n      }\n\n      throw error;\n    }\n\n    if (operationGeneration !== this.refreshGeneration) {\n      if (trackPublishMetrics && publishMetricsId === this.usersubPublishMetricsId) {\n        metricsManager.cancelTimedEvent(usersubPublishEventKeys);\n      }\n\n      return;\n    }\n\n    this.answerCallsState = enable;\n\n    if (enable) {\n      this.startRefreshTimer(userId, ttl);\n    } else {\n      this.refreshGeneration += 1;\n      this.clearRefreshTimer();\n    }\n\n    if (trackPublishMetrics) {\n      metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_SUCCESS,\n        {enableWxBetterTogether: enable},\n        ['operational', 'behavioral']\n      );\n    }\n\n    LoggerProxy.info(`Cross-client answer-calls-on-wxcc set to ${enable}`, {\n      module: WEBEX_CROSS_CLIENT_FILE,\n      method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n      data: {\n        appName,\n        deviceId: this.extractDeviceIdFromUrl(deviceUrl),\n        ttl,\n      },\n    });\n  }\n\n  private trackUsersubPreflightFailure(\n    enable: boolean,\n    skipReason: 'user_id_unavailable' | 'device_url_unavailable',\n    error: string,\n    trackPublishMetrics: boolean\n  ): void {\n    if (!trackPublishMetrics) {\n      return;\n    }\n\n    MetricsManager.getInstance().trackEvent(\n      METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED,\n      {\n        enableWxBetterTogether: enable,\n        skipReason,\n        error,\n      },\n      ['operational', 'behavioral']\n    );\n  }\n\n  public teardown(): void {\n    this.refreshGeneration += 1;\n    this.clearRefreshTimer();\n    this.answerCallsState = false;\n  }\n\n  /** Whether usersub `answer-calls-on-wxcc: true` was successfully published this session. */\n  public isAnswerCallsStateActive(): boolean {\n    return this.answerCallsState;\n  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match[1] : '';\n  }\n\n  private getDeviceUrl(): string | undefined {\n    return this.webex.internal.device?.url;\n  }\n\n  private clearRefreshTimer(): void {\n    if (this.refreshTimer) {\n      clearTimeout(this.refreshTimer);\n      this.refreshTimer = undefined;\n    }\n\n    if (this.refreshRetryTimer) {\n      clearTimeout(this.refreshRetryTimer);\n      this.refreshRetryTimer = undefined;\n    }\n  }\n\n  private scheduleRefreshRetry(\n    userId: string,\n    ttl: number,\n    scheduledGeneration: number,\n    retryAttempt: number\n  ): void {\n    if (\n      retryAttempt >= MAX_REFRESH_RETRIES ||\n      scheduledGeneration !== this.refreshGeneration ||\n      !this.answerCallsState\n    ) {\n      return;\n    }\n\n    this.refreshRetryTimer = setTimeout(async () => {\n      if (scheduledGeneration !== this.refreshGeneration || !this.answerCallsState) {\n        return;\n      }\n\n      try {\n        await this.setManageWebexCallingInWxcc(true, {userId, ttl, appName: this.appName});\n      } catch (error) {\n        LoggerProxy.error(`WebexCrossClientService refresh retry failed: ${error}`, {\n          module: WEBEX_CROSS_CLIENT_FILE,\n          method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n        });\n        this.scheduleRefreshRetry(userId, ttl, scheduledGeneration, retryAttempt + 1);\n      }\n    }, REFRESH_RETRY_DELAY_MS);\n  }\n\n  private startRefreshTimer(userId: string, ttl: number): void {\n    this.clearRefreshTimer();\n\n    if (!this.answerCallsState) {\n      return;\n    }\n\n    const refreshTime = ttl * 1000 - EXPIRATION_OFFSET_MS;\n    const scheduledGeneration = this.refreshGeneration;\n    this.refreshTimer = setTimeout(async () => {\n      if (scheduledGeneration !== this.refreshGeneration || !this.answerCallsState) {\n        return;\n      }\n\n      try {\n        await this.setManageWebexCallingInWxcc(true, {userId, ttl, appName: this.appName});\n      } catch (error) {\n        LoggerProxy.error(`WebexCrossClientService refresh failed: ${error}`, {\n          module: WEBEX_CROSS_CLIENT_FILE,\n          method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n        });\n        this.scheduleRefreshRetry(userId, ttl, scheduledGeneration, 0);\n      }\n    }, refreshTime);\n  }\n\n  private publishCrossClientState(\n    users: string[],\n    ttl: number,\n    composition: Record<string, unknown>,\n    logContext: string\n  ): Promise<unknown> {\n    const body = {\n      users,\n      compositions: [\n        {\n          type: 'cross-client-state',\n          ttl,\n          composition,\n        },\n      ],\n    };\n\n    return this.webex\n      .request({\n        method: 'POST',\n        service: 'usersub',\n        resource: 'publish',\n        body,\n      })\n      .then((response: {body?: unknown}) => response?.body)\n      .catch((error: unknown) => {\n        LoggerProxy.error(`WebexCrossClientService.${logContext} failed: ${error}`, {\n          module: WEBEX_CROSS_CLIENT_FILE,\n          method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n        });\n\n        return Promise.reject(error);\n      });\n  }\n\n  public async setManageWebexCallingInWxcc(\n    enable: boolean,\n    options?: {userId?: string; ttl?: number; appName?: string; trackPublishMetrics?: boolean}\n  ): Promise<void> {\n    const operationGeneration = this.refreshGeneration;\n    const userId = options?.userId ?? 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DEFAULT_APP_NAME;\n    const trackPublishMetrics = options?.trackPublishMetrics ?? false;\n    this.appName = appName;\n\n    if (!userId) {\n      const error = 'User ID is unavailable for cross-client publish';\n      this.trackUsersubPreflightFailure(enable, 'user_id_unavailable', error, trackPublishMetrics);\n      throw new Error(error);\n    }\n\n    const deviceUrl = this.getDeviceUrl();\n    if (!deviceUrl) {\n      const error = 'Device URL is unavailable for cross-client publish';\n      this.trackUsersubPreflightFailure(\n        enable,\n        'device_url_unavailable',\n        error,\n        trackPublishMetrics\n      );\n      throw new Error(error);\n    }\n\n    const composition = {\n      devices: [\n        {\n          deviceId: this.extractDeviceIdFromUrl(deviceUrl),\n          appName,\n          state: {\n            'answer-calls-on-wxcc': enable,\n          },\n        },\n      ],\n    };\n\n    const metricsManager = MetricsManager.getInstance();\n    const usersubPublishEventKeys = [\n      METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_SUCCESS,\n      METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED,\n    ];\n\n    let publishMetricsId = 0;\n    if (trackPublishMetrics) {\n      this.usersubPublishMetricsId += 1;\n      publishMetricsId = this.usersubPublishMetricsId;\n      metricsManager.timeEvent(usersubPublishEventKeys);\n    }\n\n    try {\n      await this.publishCrossClientState([userId], ttl, composition, 'setManageWebexCallingInWxcc');\n    } catch (error) {\n      if (trackPublishMetrics) {\n        if (operationGeneration !== this.refreshGeneration) {\n          if (publishMetricsId === this.usersubPublishMetricsId) {\n            metricsManager.cancelTimedEvent(usersubPublishEventKeys);\n          }\n        } else {\n          metricsManager.trackEvent(\n            METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED,\n            {\n              enableWxBetterTogether: enable,\n              usersubPublished: this.answerCallsState,\n              error: error instanceof Error ? error.toString() : String(error),\n            },\n            ['operational', 'behavioral']\n          );\n        }\n      }\n\n      throw error;\n    }\n\n    if (operationGeneration !== this.refreshGeneration) {\n      if (trackPublishMetrics && publishMetricsId === this.usersubPublishMetricsId) {\n        metricsManager.cancelTimedEvent(usersubPublishEventKeys);\n      }\n\n      return;\n    }\n\n    this.answerCallsState = enable;\n\n    if (enable) {\n      this.startRefreshTimer(userId, ttl);\n    } else {\n      this.refreshGeneration += 1;\n      this.clearRefreshTimer();\n    }\n\n    if (trackPublishMetrics) {\n      metricsManager.trackEvent(\n        METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_SUCCESS,\n        {\n          enableWxBetterTogether: enable,\n          usersubPublished: enable,\n        },\n        ['operational', 'behavioral']\n      );\n    }\n\n    LoggerProxy.log(`Cross-client answer-calls-on-wxcc set to ${enable}`, {\n      module: WEBEX_CROSS_CLIENT_FILE,\n      method: METHODS.SET_MANAGE_WEBEX_CALLING_IN_WXCC,\n      data: {\n        appName,\n        deviceId: this.extractDeviceIdFromUrl(deviceUrl),\n        ttl,\n      },\n    });\n  }\n\n  private trackUsersubPreflightFailure(\n    enable: boolean,\n    skipReason: 'user_id_unavailable' | 'device_url_unavailable',\n    error: string,\n    trackPublishMetrics: boolean\n  ): void {\n    if (!trackPublishMetrics) {\n      return;\n    }\n\n    MetricsManager.getInstance().trackEvent(\n      METRIC_EVENT_NAMES.WXAPP_USERSUB_PUBLISH_FAILED,\n      {\n        enableWxBetterTogether: enable,\n        usersubPublished: this.answerCallsState,\n        skipReason,\n        error,\n      },\n      ['operational', 'behavioral']\n    );\n  }\n\n  public teardown(): void {\n    this.refreshGeneration += 1;\n    this.clearRefreshTimer();\n    this.answerCallsState = false;\n  }\n\n  /** Whether usersub `answer-calls-on-wxcc: true` was successfully published this session. */\n  public isAnswerCallsStateActive(): boolean {\n    return this.answerCallsState;\n  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package/dist/services/WxAppTelephonyMercurySync.js

@@ -67,7 +67,8 @@ class WxAppTelephonyMercurySync {
         method: _constants.METHODS.SYNC_WXAPP_MUTE_FROM_MERCURY
       });
       _MetricsManager.default.getInstance().trackEvent(_constants2.METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_FAILED, {
-        error: 'Mercury is unavailable for wxApp mute sync'
+        error: 'Mercury is unavailable for wxApp mute sync',
+        mercurySubscribed: false
       }, ['operational', 'behavioral']);
       return;
     }
@@ -81,8 +82,10 @@ class WxAppTelephonyMercurySync {
     };
     mercury.on(TELEPHONY_CALL_MUTED, this.boundMuteHandler);
     mercury.on(TELEPHONY_CALL_UNMUTED, this.boundUnmuteHandler);
-    _MetricsManager.default.getInstance().trackEvent(_constants2.METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_SUCCESS, {}, ['operational', 'behavioral']);
-    _loggerProxy.default.info('Subscribed to wxApp telephony Mercury mute sync', {
+    _MetricsManager.default.getInstance().trackEvent(_constants2.METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_SUCCESS, {
+      mercurySubscribed: true
+    }, ['operational', 'behavioral']);
+    _loggerProxy.default.log('Subscribed to wxApp telephony Mercury mute sync', {
       module: WXAPP_TELEPHONY_MERCURY_SYNC_FILE,
       method: _constants.METHODS.SYNC_WXAPP_MUTE_FROM_MERCURY
     });

package/dist/services/WxAppTelephonyMercurySync.js.map

@@ -1 +1 @@
-{"version":3,"names":["_loggerProxy","_interopRequireDefault","require","_constants","_MetricsManager","_constants2","_wxAppDiagnosticLogging","e","__esModule","default","WXAPP_TELEPHONY_MERCURY_SYNC_FILE","TELEPHONY_CALL_MUTED","exports","TELEPHONY_CALL_UNMUTED","WxAppTelephonyMercurySync","constructor","webex","decodeBase64","value","atob","handleMuteStateEvent","agentId","event","actorId","callId","muted","data","undefined","logWxAppMercuryMuteSync","phase","dropReason","decodedActorId","decodedCallId","endsWith","callIdSuffix","muteChangeHandler","subscribe","onMuteChange","unsubscribe","mercury","internal","LoggerProxy","error","module","method","METHODS","SYNC_WXAPP_MUTE_FROM_MERCURY","MetricsManager","getInstance","trackEvent","METRIC_EVENT_NAMES","WXAPP_MERCURY_SUBSCRIBE_FAILED","subscribedAgentId","boundMuteHandler","boundUnmuteHandler","on","WXAPP_MERCURY_SUBSCRIBE_SUCCESS","info","off","isSubscribed","Boolean"],"sources":["WxAppTelephonyMercurySync.ts"],"sourcesContent":["import LoggerProxy from '../logger-proxy';\nimport {METHODS} from '../constants';\nimport {WebexSDK} from '../types';\nimport MetricsManager from '../metrics/MetricsManager';\nimport {METRIC_EVENT_NAMES} from '../metrics/constants';\nimport {callIdSuffix, logWxAppMercuryMuteSync} from './wxAppDiagnosticLogging';\n\nconst WXAPP_TELEPHONY_MERCURY_SYNC_FILE = 'WxAppTelephonyMercurySync';\n\nexport const TELEPHONY_CALL_MUTED = 'event:telephony_calls.muted';\nexport const TELEPHONY_CALL_UNMUTED = 'event:telephony_calls.unmuted';\n\nexport type UpdatedCallMuteStateEvent = {\n  data: {\n    actorId: string;\n    callId: string;\n    muted: boolean;\n  };\n};\n\ntype MuteChangeHandler = (callId: string, muted: boolean) => void;\n\n/**\n * Subscribes to Mercury telephony mute/unmute events for wxApp thick-client sync (AD parity).\n */\nexport default class WxAppTelephonyMercurySync {\n  private webex: WebexSDK;\n  private subscribedAgentId?: string;\n  private muteChangeHandler?: MuteChangeHandler;\n  private boundMuteHandler?: (event: UpdatedCallMuteStateEvent) => void;\n  private boundUnmuteHandler?: (event: UpdatedCallMuteStateEvent) => void;\n\n  constructor(webex: WebexSDK) {\n    this.webex = webex;\n  }\n\n  private decodeBase64(value: string): string {\n    try {\n      return atob(value);\n    } catch {\n      return value;\n    }\n  }\n\n  private handleMuteStateEvent = (agentId: string, event: UpdatedCallMuteStateEvent): void => {\n    const {actorId, callId, muted} = event?.data ?? {};\n    if (!actorId || !callId || muted === undefined) {\n      logWxAppMercuryMuteSync({\n        phase: 'dropped',\n        dropReason: 'missing_mercury_event_fields',\n      });\n\n      return;\n    }\n\n    const decodedActorId = this.decodeBase64(actorId);\n    const decodedCallId = this.decodeBase64(callId);\n\n    if (!decodedActorId.endsWith(agentId)) {\n      logWxAppMercuryMuteSync({\n        phase: 'dropped',\n        muted,\n        callIdSuffix: callIdSuffix(decodedCallId),\n        dropReason: 'actor_id_mismatch',\n      });\n\n      return;\n    }\n\n    logWxAppMercuryMuteSync({\n      phase: 'received',\n      muted,\n      callIdSuffix: callIdSuffix(decodedCallId),\n    });\n\n    this.muteChangeHandler?.(decodedCallId, muted);\n  };\n\n  public subscribe(agentId: string, onMuteChange: MuteChangeHandler): void {\n    this.unsubscribe();\n\n    const mercury = this.webex.internal.mercury;\n    if (!mercury) {\n      LoggerProxy.error('Mercury is unavailable for wxApp mute sync', {\n        module: WXAPP_TELEPHONY_MERCURY_SYNC_FILE,\n        method: METHODS.SYNC_WXAPP_MUTE_FROM_MERCURY,\n      });\n\n      MetricsManager.getInstance().trackEvent(\n        METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_FAILED,\n        {error: 'Mercury is unavailable for wxApp mute sync'},\n        ['operational', 'behavioral']\n      );\n\n      return;\n    }\n\n    this.subscribedAgentId = agentId;\n    this.muteChangeHandler = onMuteChange;\n\n    this.boundMuteHandler = (event: UpdatedCallMuteStateEvent) => {\n      this.handleMuteStateEvent(agentId, event);\n    };\n    this.boundUnmuteHandler = (event: UpdatedCallMuteStateEvent) => {\n      this.handleMuteStateEvent(agentId, event);\n    };\n\n    mercury.on(TELEPHONY_CALL_MUTED, this.boundMuteHandler);\n    mercury.on(TELEPHONY_CALL_UNMUTED, this.boundUnmuteHandler);\n\n    MetricsManager.getInstance().trackEvent(\n      METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_SUCCESS,\n      {},\n      ['operational', 'behavioral']\n    );\n\n    LoggerProxy.info('Subscribed to wxApp telephony Mercury mute sync', {\n      module: WXAPP_TELEPHONY_MERCURY_SYNC_FILE,\n      method: METHODS.SYNC_WXAPP_MUTE_FROM_MERCURY,\n    });\n  }\n\n  public unsubscribe(): void {\n    const mercury = this.webex.internal.mercury;\n\n    if (mercury && this.boundMuteHandler) {\n      mercury.off(TELEPHONY_CALL_MUTED, this.boundMuteHandler);\n    }\n    if (mercury && this.boundUnmuteHandler) {\n      mercury.off(TELEPHONY_CALL_UNMUTED, this.boundUnmuteHandler);\n    }\n\n    this.subscribedAgentId = undefined;\n    this.muteChangeHandler = undefined;\n    this.boundMuteHandler = undefined;\n    this.boundUnmuteHandler = undefined;\n  }\n\n  public isSubscribed(): boolean {\n    return Boolean(this.subscribedAgentId && this.muteChangeHandler);\n  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LoggerProxy from '../logger-proxy';\nimport {METHODS} from '../constants';\nimport {WebexSDK} from '../types';\nimport MetricsManager from '../metrics/MetricsManager';\nimport {METRIC_EVENT_NAMES} from '../metrics/constants';\nimport {callIdSuffix, logWxAppMercuryMuteSync} from './wxAppDiagnosticLogging';\n\nconst WXAPP_TELEPHONY_MERCURY_SYNC_FILE = 'WxAppTelephonyMercurySync';\n\nexport const TELEPHONY_CALL_MUTED = 'event:telephony_calls.muted';\nexport const TELEPHONY_CALL_UNMUTED = 'event:telephony_calls.unmuted';\n\nexport type UpdatedCallMuteStateEvent = {\n  data: {\n    actorId: string;\n    callId: string;\n    muted: boolean;\n  };\n};\n\ntype MuteChangeHandler = (callId: string, muted: boolean) => void;\n\n/**\n * Subscribes to Mercury telephony mute/unmute events for wxApp thick-client sync (AD parity).\n */\nexport default class WxAppTelephonyMercurySync {\n  private webex: WebexSDK;\n  private subscribedAgentId?: string;\n  private muteChangeHandler?: MuteChangeHandler;\n  private boundMuteHandler?: (event: UpdatedCallMuteStateEvent) => void;\n  private boundUnmuteHandler?: (event: UpdatedCallMuteStateEvent) => void;\n\n  constructor(webex: WebexSDK) {\n    this.webex = webex;\n  }\n\n  private decodeBase64(value: string): string {\n    try {\n      return atob(value);\n    } catch {\n      return value;\n    }\n  }\n\n  private handleMuteStateEvent = (agentId: string, event: UpdatedCallMuteStateEvent): void => {\n    const {actorId, callId, muted} = event?.data ?? {};\n    if (!actorId || !callId || muted === undefined) {\n      logWxAppMercuryMuteSync({\n        phase: 'dropped',\n        dropReason: 'missing_mercury_event_fields',\n      });\n\n      return;\n    }\n\n    const decodedActorId = this.decodeBase64(actorId);\n    const decodedCallId = this.decodeBase64(callId);\n\n    if (!decodedActorId.endsWith(agentId)) {\n      logWxAppMercuryMuteSync({\n        phase: 'dropped',\n        muted,\n        callIdSuffix: callIdSuffix(decodedCallId),\n        dropReason: 'actor_id_mismatch',\n      });\n\n      return;\n    }\n\n    logWxAppMercuryMuteSync({\n      phase: 'received',\n      muted,\n      callIdSuffix: callIdSuffix(decodedCallId),\n    });\n\n    this.muteChangeHandler?.(decodedCallId, muted);\n  };\n\n  public subscribe(agentId: string, onMuteChange: MuteChangeHandler): void {\n    this.unsubscribe();\n\n    const mercury = this.webex.internal.mercury;\n    if (!mercury) {\n      LoggerProxy.error('Mercury is unavailable for wxApp mute sync', {\n        module: WXAPP_TELEPHONY_MERCURY_SYNC_FILE,\n        method: METHODS.SYNC_WXAPP_MUTE_FROM_MERCURY,\n      });\n\n      MetricsManager.getInstance().trackEvent(\n        METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_FAILED,\n        {error: 'Mercury is unavailable for wxApp mute sync', mercurySubscribed: false},\n        ['operational', 'behavioral']\n      );\n\n      return;\n    }\n\n    this.subscribedAgentId = agentId;\n    this.muteChangeHandler = onMuteChange;\n\n    this.boundMuteHandler = (event: UpdatedCallMuteStateEvent) => {\n      this.handleMuteStateEvent(agentId, event);\n    };\n    this.boundUnmuteHandler = (event: UpdatedCallMuteStateEvent) => {\n      this.handleMuteStateEvent(agentId, event);\n    };\n\n    mercury.on(TELEPHONY_CALL_MUTED, this.boundMuteHandler);\n    mercury.on(TELEPHONY_CALL_UNMUTED, this.boundUnmuteHandler);\n\n    MetricsManager.getInstance().trackEvent(\n      METRIC_EVENT_NAMES.WXAPP_MERCURY_SUBSCRIBE_SUCCESS,\n      {mercurySubscribed: true},\n      ['operational', 'behavioral']\n    );\n\n    LoggerProxy.log('Subscribed to wxApp telephony Mercury mute sync', {\n      module: WXAPP_TELEPHONY_MERCURY_SYNC_FILE,\n      method: METHODS.SYNC_WXAPP_MUTE_FROM_MERCURY,\n    });\n  }\n\n  public unsubscribe(): void {\n    const mercury = this.webex.internal.mercury;\n\n    if (mercury && this.boundMuteHandler) {\n      mercury.off(TELEPHONY_CALL_MUTED, this.boundMuteHandler);\n    }\n    if (mercury && this.boundUnmuteHandler) {\n      mercury.off(TELEPHONY_CALL_UNMUTED, this.boundUnmuteHandler);\n    }\n\n    this.subscribedAgentId = undefined;\n    this.muteChangeHandler = undefined;\n    this.boundMuteHandler = undefined;\n    this.boundUnmuteHandler = undefined;\n  }\n\n  public isSubscribed(): boolean {\n    return Boolean(this.subscribedAgentId && this.muteChangeHandler);\n  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