@webex/contact-center 3.10.0 → 3.11.0

package/dist/types/services/constants.d.ts

@@ -1,97 +0,0 @@
-/**
- * Post-authentication event name.
- * @type {string}
- * @public
- * @example
- * if (event === POST_AUTH) { ... }
- * @ignore
- */
-export declare const POST_AUTH = "postauth";
-/**
- * API gateway identifier for Webex Contact Center.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const WCC_API_GATEWAY = "wcc-api-gateway";
-/**
- * Domain identifier for WCC Calling RTMS.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const WCC_CALLING_RTMS_DOMAIN = "wcc-calling-rtms-domain";
-/**
- * Default RTMS domain for production use.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const DEFAULT_RTMS_DOMAIN = "rtw.prod-us1.rtmsprod.net";
-/**
- * Timeout in milliseconds for WebSocket events.
- * @type {number}
- * @public
- * @example
- * setTimeout(() => { ... }, WEBSOCKET_EVENT_TIMEOUT);
- * @ignore
- */
-export declare const WEBSOCKET_EVENT_TIMEOUT = 20000;
-/**
- * Agent role identifier.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const AGENT = "agent";
-/**
- * API path for notification subscription.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const SUBSCRIBE_API = "v1/notification/subscribe";
-/**
- * API path for agent login.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const LOGIN_API = "v1/agents/login";
-/**
- * Prefix for WebRTC-related API endpoints.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const WEB_RTC_PREFIX = "webrtc-";
-/**
- * API path for agent session state changes.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const STATE_CHANGE_API = "v1/agents/session/state";
-/**
- * Message for deregistering WebCalling line and cleaning up resources.
- * @type {string}
- * @public
- * @ignore
- */
-export declare const DEREGISTER_WEBCALLING_LINE_MSG = "Deregistering WebCalling line and cleaning up resources";
-export declare const METHODS: {
-    SET_LOGIN_OPTION: string;
-    HANDLE_MEDIA_EVENT: string;
-    HANDLE_DISCONNECT_EVENT: string;
-    REGISTER_CALL_LISTENERS: string;
-    CLEAN_UP_CALL: string;
-    GET_RTMS_DOMAIN: string;
-    REGISTER_WEB_CALLING_LINE: string;
-    DEREGISTER_WEB_CALLING_LINE: string;
-    ANSWER_CALL: string;
-    MUTE_UNMUTE_CALL: string;
-    IS_CALL_MUTED: string;
-    DECLINE_CALL: string;
-    MAP_CALL_TO_TASK: string;
-    GET_TASK_ID_FOR_CALL: string;
-};

package/dist/types/services/core/Err.d.ts

@@ -1,119 +0,0 @@
-import { WebexRequestPayload } from '../../types';
-import { Failure } from './GlobalTypes';
-/**
- * Err module provides a structured way to handle errors in the Contact Center plugin.
- * @ignore
- */
-export type ErrDetails = {
-    status: number;
-    type: string;
-    trackingId: string;
-};
-export type AgentErrorIds = {
-    'Service.aqm.agent.stationLogin': ErrDetails;
-} | {
-    'Service.aqm.agent.stationLoginFailed': Failure;
-} | {
-    'Service.aqm.agent.stateChange': Failure;
-} | {
-    'Service.aqm.agent.reload': Failure;
-} | {
-    'Service.aqm.agent.logout': Failure;
-} | {
-    'Service.reqs.generic.failure': {
-        trackingId: string;
-    };
-} | {
-    'Service.aqm.agent.BuddyAgentsRetrieveFailed': Failure;
-};
-export type vteamType = 'inboundqueue' | 'inboundentrypoint' | string;
-export type TaskErrorIds = {
-    'Service.aqm.task.accept': Failure;
-} | {
-    'Service.aqm.task.end': Failure;
-} | {
-    'Service.aqm.task.wrapup': Failure;
-} | {
-    'Service.aqm.task.AgentVteamTransferFailed': Failure;
-} | {
-    'Service.aqm.task.AgentBlindTransferFailedEvent': Failure;
-} | {
-    'Service.aqm.task.AgentConsultTransferFailed': Failure;
-} | {
-    'Service.aqm.task.consult': Failure;
-} | {
-    'Service.aqm.err.trackingId': {
-        trackingId: string;
-    };
-} | {
-    'Service.aqm.task.consultAccept': Failure;
-} | {
-    'Service.aqm.task.consultConference': Failure;
-} | {
-    'Service.aqm.task.consultEnd': Failure;
-} | {
-    'Service.aqm.task.cancelCtq': Failure;
-} | {
-    'Service.aqm.task.hold': Failure;
-} | {
-    'Service.aqm.task.unHold': Failure;
-} | {
-    'Service.aqm.task.VteamListFailed': Failure;
-} | {
-    'Service.aqm.task.pauseRecording': Failure;
-} | {
-    'Service.aqm.task.resumeRecording': Failure;
-} | {
-    'Service.aqm.dialer.startOutdial': Failure;
-} | {
-    'Service.reqs.generic.failure': {
-        trackingId: string;
-    };
-};
-export type ReqError = 'Service.aqm.reqs.GenericRequestError' | {
-    'Service.aqm.reqs.Pending': {
-        key: string;
-        msg: string;
-    };
-} | {
-    'Service.aqm.reqs.PendingEvent': {
-        key: string;
-    };
-} | {
-    'Service.aqm.reqs.Timeout': {
-        key: string;
-        response: WebexRequestPayload;
-    };
-} | {
-    'Service.aqm.reqs.TimeoutEvent': {
-        key: string;
-    };
-};
-export interface Ids {
-    'Service.aqm.agent': AgentErrorIds;
-    'Service.aqm.reqs': ReqError;
-    'Service.aqm.task': TaskErrorIds;
-}
-export type IdsGlobal = 'system' | 'handle' | 'fallback';
-export type IdsSub = Ids[keyof Ids];
-export type IdsMessage = IdsGlobal | keyof Ids | Exclude<IdsSub, object>;
-export type UnionToIntersection<U> = (U extends any ? (k: U) => void : never) extends (k: infer I) => void ? I : never;
-export type FlattenUnion<T> = {
-    [K in keyof UnionToIntersection<T>]: K extends keyof T ? T[K] extends any[] ? T[K] : T[K] extends object ? FlattenUnion<T[K]> : T[K] : UnionToIntersection<T>[K];
-};
-export type IdsDetailsType = FlattenUnion<Exclude<IdsSub, string>>;
-export type IdsDetails = keyof IdsDetailsType;
-export type Id = IdsMessage | IdsDetails;
-export declare class Message extends Error {
-    readonly id: Id;
-    constructor(id: IdsMessage);
-    constructor(id: IdsMessage, message: string);
-    constructor(id: IdsMessage, errror: Error);
-    private isErr;
-}
-export declare class Details<T extends IdsDetails> extends Error {
-    readonly id: Id;
-    readonly details: IdsDetailsType[T];
-    constructor(id: T, details: IdsDetailsType[T]);
-    private isErr;
-}

package/dist/types/services/core/GlobalTypes.d.ts

@@ -1,58 +0,0 @@
-/**
- * Generic message interface used throughout the plugin
- * @template T - Type of the data payload (defaults to any)
- * @private
- * @ignore
- */
-export type Msg<T = any> = {
-    /** Message/Event type identifier */
-    type: string;
-    /** Organization identifier */
-    orgId: string;
-    /** Unique tracking identifier for the message/Event */
-    trackingId: string;
-    /** Message/Event payload data */
-    data: T;
-};
-/**
- * Represents a failure message with specific error details
- * @private
- * @ignore
- */
-export type Failure = Msg<{
-    /** Agent identifier associated with the failure */
-    agentId: string;
-    /** Tracking identifier for the failure event */
-    trackingId: string;
-    /** Numeric code indicating the reason for failure */
-    reasonCode: number;
-    /** Organization identifier */
-    orgId: string;
-    /** Human-readable description of the failure reason */
-    reason: string;
-}>;
-/**
- * Represents task API error details in a structured format
- * @public
- */
-export interface TaskError {
-    /** Original error object for throwing */
-    error: Error;
-    /** Unique tracking identifier for correlation */
-    trackingId: string;
-    /** Detailed error message from the API */
-    errorMessage: string;
-    /** Type/category of the error (e.g., "Bad Request") */
-    errorType: string;
-    /** Additional error context data */
-    errorData: string;
-    /** Numeric reason code */
-    reasonCode: number;
-}
-/**
- * An Error object augmented with a flexible data field for additional context.
- * Use this to attach structured data to thrown errors without ts-ignore.
- */
-export interface AugmentedError extends Error {
-    data?: Record<string, any>;
-}

package/dist/types/services/core/Utils.d.ts

@@ -1,75 +0,0 @@
-import * as Err from './Err';
-import { LoginOption, WebexRequestPayload } from '../../types';
-import { Failure, AugmentedError } from './GlobalTypes';
-import { TaskData, ConsultTransferPayLoad, ConsultConferenceData, consultConferencePayloadData, Interaction } from '../task/types';
-export declare const isValidDialNumber: (input: string) => boolean;
-export declare const getStationLoginErrorData: (failure: Failure, loginOption: LoginOption) => {
-    message: any;
-    fieldName: any;
-};
-/**
- * Extracts error details and logs the error. Also uploads logs for the error unless it is a silent relogin agent not found error.
- *
- * @param error - The error object, expected to have a `details` property of type Failure.
- * @param methodName - The name of the method where the error occurred.
- * @param moduleName - The name of the module where the error occurred.
- * @returns An object containing the error instance and the reason string.
- * @public
- * @example
- * const details = getErrorDetails(error, 'fetchData', 'DataModule');
- * if (details.error) { handleError(details.error); }
- * @ignore
- */
-export declare const getErrorDetails: (error: any, methodName: string, moduleName: string) => {
-    error: Error;
-    reason: string;
-};
-/**
- * Extracts error details from task API errors and logs them. Also uploads logs for the error.
- * This handles the specific error format returned by task API calls.
- *
- * @param error - The error object from task API calls with structure: {id: string, details: {trackingId: string, msg: {...}}}
- * @param methodName - The name of the method where the error occurred.
- * @param moduleName - The name of the module where the error occurred.
- * @returns AugmentedError containing structured error details on err.data for metrics and logging
- * @public
- * @example
- * const taskError = generateTaskErrorObject(error, 'transfer', 'TaskModule');
- * throw taskError.error;
- * @ignore
- */
-export declare const generateTaskErrorObject: (error: any, methodName: string, moduleName: string) => AugmentedError;
-/**
- * Creates an error details object suitable for use with the Err.Details class.
- *
- * @param errObj - The Webex request payload object.
- * @returns An instance of Err.Details with the generic failure message and extracted details.
- * @public
- * @example
- * const errDetails = createErrDetailsObject(webexRequestPayload);
- * @ignore
- */
-export declare const createErrDetailsObject: (errObj: WebexRequestPayload) => Err.Details<"Service.reqs.generic.failure">;
-/**
- * Gets the destination agent ID from participants data by finding the first
- * non-customer participant that is not the current agent and is not in wrap-up state.
- *
- * @param participants - The participants data from the interaction
- * @param agentId - The current agent's ID to exclude from the search
- * @returns The destination agent ID, or empty string if none found
- */
-export declare const getDestinationAgentId: (participants: Interaction['participants'], agentId: string) => string;
-export declare const deriveConsultTransferDestinationType: (taskData?: TaskData) => ConsultTransferPayLoad['destinationType'];
-/**
- * Builds consult conference parameter data using EXACT Agent Desktop logic.
- * This matches the Agent Desktop's consultConference implementation exactly.
- *
- * @param dataPassed - Original consultation data from Agent Desktop format
- * @param interactionIdPassed - The interaction ID for the task
- * @returns Object with interactionId and ConsultConferenceData matching Agent Desktop format
- * @public
- */
-export declare const buildConsultConferenceParamData: (dataPassed: consultConferencePayloadData, interactionIdPassed: string) => {
-    interactionId: string;
-    data: ConsultConferenceData;
-};

package/dist/types/services/core/WebexRequest.d.ts

@@ -1,22 +0,0 @@
-import { WebexSDK, HTTP_METHODS, IHttpResponse, RequestBody, UploadLogsResponse, LogsMetaData } from '../../types';
-declare class WebexRequest {
-    private webex;
-    private static instance;
-    static getInstance(options?: {
-        webex: WebexSDK;
-    }): WebexRequest;
-    private constructor();
-    request(options: {
-        service: string;
-        resource: string;
-        method: HTTP_METHODS;
-        body?: RequestBody;
-    }): Promise<IHttpResponse>;
-    /**
-     * This is used for uploading the logs to backend/mats.
-     *
-     * @param metaData - meta data to be uploaded.
-     */
-    uploadLogs(metaData?: LogsMetaData): Promise<UploadLogsResponse>;
-}
-export default WebexRequest;

package/dist/types/services/core/aqm-reqs.d.ts

@@ -1,16 +0,0 @@
-import { Conf, ConfEmpty, Res, ResEmpty } from './types';
-import { WebSocketManager } from './websocket/WebSocketManager';
-export default class AqmReqs {
-    private pendingRequests;
-    private pendingNotifCancelrequest;
-    private webexRequest;
-    private webSocketManager;
-    constructor(webSocketManager: WebSocketManager);
-    req<TRes, TErr, TReq>(c: Conf<TRes, TErr, TReq>): Res<TRes, TReq>;
-    reqEmpty<TRes, TErr>(c: ConfEmpty<TRes, TErr>): ResEmpty<TRes>;
-    private makeAPIRequest;
-    private createPromise;
-    private bindPrint;
-    private bindCheck;
-    private readonly onMessage;
-}

package/dist/types/services/core/constants.d.ts

@@ -1,85 +0,0 @@
-/**
- * Interval in milliseconds for sending keepalive pings to the worker.
- * @ignore
- */
-export declare const KEEPALIVE_WORKER_INTERVAL = 4000;
-/**
- * Delay in milliseconds before resolving notification handlers.
- * @ignore
- */
-export declare const NOTIFS_RESOLVE_DELAY = 1200;
-/**
- * Timeout duration in milliseconds before forcefully closing a WebSocket connection.
- * @ignore
- */
-export declare const CLOSE_SOCKET_TIMEOUT_DURATION = 16000;
-/**
- * API endpoint used for connectivity or health checks.
- * @ignore
- */
-export declare const PING_API_URL = "/health";
-/**
- * Timeout in milliseconds to wait for a welcome message after socket connection.
- * @ignore
- */
-export declare const WELCOME_TIMEOUT = 30000;
-/**
- * Event name used for real-time device (RTD) ping status.
- * @ignore
- */
-export declare const RTD_PING_EVENT = "rtd-online-status";
-/**
- * Timeout in milliseconds for individual HTTP requests.
- * @ignore
- */
-export declare const TIMEOUT_REQ = 20000;
-/**
- * Duration in milliseconds to wait before attempting lost connection recovery.
- * @ignore
- */
-export declare const LOST_CONNECTION_RECOVERY_TIMEOUT = 50000;
-/**
- * Duration in milliseconds after which a WebSocket disconnect is considered allowed or expected.
- * @ignore
- */
-export declare const WS_DISCONNECT_ALLOWED = 8000;
-/**
- * Interval in milliseconds to check for connectivity status.
- * @ignore
- */
-export declare const CONNECTIVITY_CHECK_INTERVAL = 5000;
-/**
- * Timeout in milliseconds for cleanly closing the WebSocket.
- * @ignore
- */
-export declare const CLOSE_SOCKET_TIMEOUT = 16000;
-export declare const METHODS: {
-    REQUEST: string;
-    UPLOAD_LOGS: string;
-    GET_ERROR_DETAILS: string;
-    GET_COMMON_ERROR_DETAILS: string;
-    CREATE_ERR_DETAILS_OBJECT: string;
-    REQ: string;
-    REQ_EMPTY: string;
-    MAKE_API_REQUEST: string;
-    CREATE_PROMISE: string;
-    BIND_PRINT: string;
-    BIND_CHECK: string;
-    ON_MESSAGE: string;
-    INIT_WEB_SOCKET: string;
-    CLOSE: string;
-    HANDLE_CONNECTION_LOST: string;
-    REGISTER: string;
-    CONNECT: string;
-    WEB_SOCKET_ON_CLOSE_HANDLER: string;
-    SETUP_EVENT_LISTENERS: string;
-    DISPATCH_CONNECTION_EVENT: string;
-    CS_HANDLE_CONNECTION_LOST: string;
-    CLEAR_TIMER_ON_RESTORE_FAILED: string;
-    HANDLE_RESTORE_FAILED: string;
-    UPDATE_CONNECTION_DATA: string;
-    SET_CONNECTION_PROP: string;
-    ON_PING: string;
-    HANDLE_SOCKET_CLOSE: string;
-    ON_SOCKET_CLOSE: string;
-};

package/dist/types/services/core/types.d.ts

@@ -1,47 +0,0 @@
-import { HTTP_METHODS, RequestBody, WebexRequestPayload } from '../../types';
-import * as Err from './Err';
-import { Msg } from './GlobalTypes';
-export type Pending = {
-    check: (msg: Msg) => boolean;
-    handle: (msg: Msg) => void;
-    alternateBind?: string;
-};
-export type BindType = string | string[] | {
-    [key: string]: BindType;
-};
-interface Bind {
-    type: BindType;
-    data?: any;
-}
-export type Timeout = number | 'disabled';
-export type Req<TRes, TErr> = {
-    url: string;
-    host?: string;
-    method?: HTTP_METHODS;
-    err?: ((errObj: WebexRequestPayload) => Err.Details<'Service.reqs.generic.failure'>) | Err.IdsMessage | ((e: WebexRequestPayload) => Err.Message | Err.Details<Err.IdsDetails>);
-    notifSuccess: {
-        bind: Bind;
-        msg: TRes;
-    };
-    notifFail?: {
-        bind: Bind;
-        errMsg: TErr;
-        err: (e: TErr) => Err.Details<Err.IdsDetails>;
-    } | {
-        bind: Bind;
-        errId: Err.IdsDetails;
-    };
-    data?: RequestBody;
-    headers?: Record<string, string>;
-    timeout?: Timeout;
-    notifCancel?: {
-        bind: Bind;
-        msg: TRes;
-    };
-};
-export type Conf<TRes, TErr, TReq> = (p: TReq) => Req<TRes, TErr>;
-export type ConfEmpty<TRes, TErr> = () => Req<TRes, TErr>;
-export type Res<TRes, TReq> = (p: TReq, cbRes?: CbRes<TRes>) => Promise<TRes>;
-export type ResEmpty<TRes> = (cbRes?: CbRes<TRes>) => Promise<TRes>;
-export type CbRes<TRes> = (res: any) => void | TRes;
-export {};

package/dist/types/services/core/websocket/WebSocketManager.d.ts

@@ -1,34 +0,0 @@
-/// <reference types="node" />
-import EventEmitter from 'events';
-import { WebexSDK, SubscribeRequest } from '../../../types';
-import { ConnectionLostDetails } from './types';
-import { WelcomeResponse } from '../../config/types';
-/**
- * WebSocketManager handles the WebSocket connection for Contact Center operations.
- * It manages the connection lifecycle, including registration, reconnection, and message handling.
- * It also utilizes a Web Worker to manage keepalive messages and socket closure.
- * @ignore
- */
-export declare class WebSocketManager extends EventEmitter {
-    private websocket;
-    shouldReconnect: boolean;
-    isSocketClosed: boolean;
-    private isWelcomeReceived;
-    private url;
-    private forceCloseWebSocketOnTimeout;
-    private isConnectionLost;
-    private webex;
-    private welcomePromiseResolve;
-    private keepaliveWorker;
-    constructor(options: {
-        webex: WebexSDK;
-    });
-    initWebSocket(options: {
-        body: SubscribeRequest;
-    }): Promise<WelcomeResponse>;
-    close(shouldReconnect: boolean, reason?: string): void;
-    handleConnectionLost(event: ConnectionLostDetails): void;
-    private register;
-    private connect;
-    private webSocketOnCloseHandler;
-}

package/dist/types/services/core/websocket/connection-service.d.ts

@@ -1,27 +0,0 @@
-/// <reference types="node" />
-import { EventEmitter } from 'events';
-import { ConnectionServiceOptions, ConnectionProp } from './types';
-export declare class ConnectionService extends EventEmitter {
-    private connectionProp;
-    private wsDisconnectAllowed;
-    private reconnectingTimer;
-    private restoreTimer;
-    private isConnectionLost;
-    private isRestoreFailed;
-    private isSocketReconnected;
-    private isKeepAlive;
-    private reconnectInterval;
-    private webSocketManager;
-    private subscribeRequest;
-    constructor(options: ConnectionServiceOptions);
-    private setupEventListeners;
-    private dispatchConnectionEvent;
-    private handleConnectionLost;
-    private clearTimerOnRestoreFailed;
-    private handleRestoreFailed;
-    private updateConnectionData;
-    setConnectionProp(prop: ConnectionProp): void;
-    private onPing;
-    private handleSocketClose;
-    private onSocketClose;
-}

package/dist/types/services/core/websocket/keepalive.worker.d.ts

@@ -1,2 +0,0 @@
-export default workerScript;
-declare const workerScript: "\nconsole.log(\"*** Keepalive Worker Thread ***\");\nlet intervalId, intervalDuration, timeOutId, isSocketClosed, closeSocketTimeout;\nlet initialised = false;\nlet initiateWebSocketClosure = false;\n\nconst resetOfflineHandler = function () {\n  if (timeOutId) {\n    initialised = false;\n    clearTimeout(timeOutId);\n    timeOutId = null;\n  }\n};\n\nconst checkOnlineStatus = function () {\n  const onlineStatus = navigator.onLine;\n  console.log(\n    `[WebSocketStatus] event=checkOnlineStatus | online status=`,\n    onlineStatus\n  );\n  return onlineStatus;\n};\n\n// Checks network status and if it's offline then force closes WebSocket\nconst checkNetworkStatus = function () {\n  const onlineStatus = checkOnlineStatus();\n  postMessage({ type: \"keepalive\", onlineStatus });\n  if (!onlineStatus && !initialised) {\n    initialised = true;\n    // Sets a timeout of 16s, checks if socket didn't close then it closes forcefully\n    timeOutId = setTimeout(() => {\n      if (!isSocketClosed) {\n        initiateWebSocketClosure = true;\n        postMessage({ type: \"closeSocket\" });\n      }\n    }, closeSocketTimeout);\n  }\n\n  if (onlineStatus && initialised) {\n    initialised = false;\n  }\n\n  if (initiateWebSocketClosure) {\n    initiateWebSocketClosure = false;\n    clearTimeout(timeOutId);\n    timeOutId = null;\n  }\n};\n\naddEventListener(\"message\", (event) => {\n  if (event.data?.type === \"start\") {\n    intervalDuration = event.data?.intervalDuration || 4000;\n    closeSocketTimeout = event.data?.closeSocketTimeout || 5000;\n    console.log(\"event=Websocket startWorker | keepalive Worker started\");\n    intervalId = setInterval(\n      (checkIfSocketClosed) => {\n        checkNetworkStatus();\n        isSocketClosed = checkIfSocketClosed;\n      },\n      intervalDuration,\n      event.data?.isSocketClosed\n    );\n\n    resetOfflineHandler();\n  }\n\n  if (event.data?.type === \"terminate\" && intervalId) {\n    console.log(\"event=Websocket terminateWorker | keepalive Worker stopped\");\n    clearInterval(intervalId);\n    intervalId = null;\n    resetOfflineHandler();\n  }\n});\n\n// Listen for online and offline events\nself.addEventListener('online', () => {\n  console.log('Network status: online');\n  checkNetworkStatus();\n});\n\nself.addEventListener('offline', () => {\n  console.log('Network status: offline');\n  checkNetworkStatus();\n});\n";

package/dist/types/services/core/websocket/types.d.ts

@@ -1,37 +0,0 @@
-import { SubscribeRequest } from '../../../types';
-import { WebSocketManager } from './WebSocketManager';
-/**
- * Options for initializing a connection service.
- * @typedef ConnectionServiceOptions
- * @property {WebSocketManager} webSocketManager - The WebSocket manager instance.
- * @property {SubscribeRequest} subscribeRequest - The subscribe request payload.
- * @ignore
- */
-export type ConnectionServiceOptions = {
-    webSocketManager: WebSocketManager;
-    subscribeRequest: SubscribeRequest;
-};
-/**
- * Details about the state of a lost connection and recovery attempts.
- * @typedef ConnectionLostDetails
- * @property {boolean} isConnectionLost - Indicates if the connection is currently lost.
- * @property {boolean} isRestoreFailed - Indicates if restoring the connection has failed.
- * @property {boolean} isSocketReconnected - Indicates if the socket has been reconnected.
- * @property {boolean} isKeepAlive - Indicates if the keep-alive mechanism is active.
- * @ignore
- */
-export type ConnectionLostDetails = {
-    isConnectionLost: boolean;
-    isRestoreFailed: boolean;
-    isSocketReconnected: boolean;
-    isKeepAlive: boolean;
-};
-/**
- * Properties for connection configuration.
- * @typedef ConnectionProp
- * @property {number} lostConnectionRecoveryTimeout - Timeout in milliseconds for lost connection recovery.
- * @ignore
- */
-export type ConnectionProp = {
-    lostConnectionRecoveryTimeout: number;
-};

package/dist/types/services/index.d.ts

@@ -1,52 +0,0 @@
-import routingAgent from './agent';
-import routingContact from './task/contact';
-import AgentConfigService from './config';
-import { WebSocketManager } from './core/websocket/WebSocketManager';
-import { ConnectionService } from './core/websocket/connection-service';
-import { WebexSDK, SubscribeRequest } from '../types';
-import aqmDialer from './task/dialer';
-/**
- * Services class provides centralized access to all contact center plugin services
- * using a singleton pattern to ensure a single instance throughout the application.
- * @private
- * @ignore
- * @class
- */
-export default class Services {
-    /** Agent services for managing agent state and capabilities */
-    readonly agent: ReturnType<typeof routingAgent>;
-    /** Configuration services for agent settings */
-    readonly config: AgentConfigService;
-    /** Contact services for managing customer interactions */
-    readonly contact: ReturnType<typeof routingContact>;
-    /** Dialer services for outbound calling features */
-    readonly dialer: ReturnType<typeof aqmDialer>;
-    /** WebSocket manager for handling real-time communications */
-    readonly webSocketManager: WebSocketManager;
-    /** Connection service for managing websocket connections */
-    readonly connectionService: ConnectionService;
-    /** Singleton instance of the Services class */
-    private static instance;
-    /**
-     * Creates a new Services instance
-     * @param options - Configuration options
-     * @param options.webex - WebexSDK instance
-     * @param options.connectionConfig - Subscription configuration for websocket connection
-     */
-    constructor(options: {
-        webex: WebexSDK;
-        connectionConfig: SubscribeRequest;
-    });
-    /**
-     * Gets singleton instance of Services class
-     * Creates a new instance if one doesn't exist
-     * @param options - Configuration options
-     * @param options.webex - WebexSDK instance
-     * @param options.connectionConfig - Subscription configuration for websocket connection
-     * @returns The singleton Services instance
-     */
-    static getInstance(options: {
-        webex: WebexSDK;
-        connectionConfig: SubscribeRequest;
-    }): Services;
-}