@webex/cc-task 1.28.0-next.4 → 1.28.0-next.6
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/index.js +24 -24
- package/dist/types/OutdialCall/index.d.ts +2 -1
- package/dist/types/Utils/constants.d.ts +5 -0
- package/dist/types/Utils/timer-utils.d.ts +29 -0
- package/dist/types/Utils/useHoldTimer.d.ts +9 -0
- package/dist/types/helper.d.ts +7 -2
- package/dist/types/task.types.d.ts +7 -0
- package/package.json +4 -4
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@@ -2,3 +2,8 @@ export declare const MEDIA_TYPE_TELEPHONY = "telephony";
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export declare const MEDIA_TYPE_CHAT = "chat";
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export declare const MEDIA_TYPE_EMAIL = "email";
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export declare const MAX_PARTICIPANTS_IN_MULTIPARTY_CONFERENCE = 7;
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export declare const TIMER_LABEL_WRAP_UP = "Wrap Up";
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export declare const TIMER_LABEL_POST_CALL = "Post Call";
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export declare const TIMER_LABEL_CONSULT_ON_HOLD = "Consult on Hold";
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export declare const TIMER_LABEL_CONSULT_REQUESTED = "Consult Requested";
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export declare const TIMER_LABEL_CONSULTING = "Consulting";
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@@ -0,0 +1,29 @@
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import { ITask } from '@webex/cc-store';
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import { ControlVisibility } from '@webex/cc-components';
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/**
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* Timer data structure containing label and timestamp
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*/
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export interface TimerData {
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label: string | null;
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timestamp: number;
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}
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/**
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* Calculate state timer label and timestamp based on task state.
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* Priority: Wrap Up > Post Call
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*
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* @param currentTask - The current task object
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* @param controlVisibility - Control visibility flags
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* @param agentId - The current agent ID
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* @returns TimerData object with label and timestamp
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*/
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export declare function calculateStateTimerData(currentTask: ITask | null, controlVisibility: ControlVisibility | null, agentId: string): TimerData;
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/**
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* Calculate consult timer label and timestamp based on consult state.
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* Handles consult on hold vs active consulting states.
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*
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* @param currentTask - The current task object
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* @param controlVisibility - Control visibility flags
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* @param agentId - The current agent ID
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* @returns TimerData object with label and timestamp
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*/
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export declare function calculateConsultTimerData(currentTask: ITask | null, controlVisibility: ControlVisibility | null, agentId: string): TimerData;
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@@ -0,0 +1,9 @@
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import { ITask } from '@webex/cc-store';
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/**
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* Custom hook to manage hold timer using a Web Worker
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* Prioritizes consult hold over main call hold
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*
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* @param currentTask - The current task object
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* @returns holdTime - The elapsed time in seconds since the call was put on hold
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*/
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export declare const useHoldTimer: (currentTask: ITask | null) => number;
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package/dist/types/helper.d.ts
CHANGED
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@@ -1,4 +1,4 @@
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1
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import { ITask } from '@webex/contact-center';
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import { AddressBookEntriesResponse, AddressBookEntrySearchParams, ITask } from '@webex/contact-center';
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import { useCallControlProps, UseTaskListProps, UseTaskProps, useOutdialCallProps } from './task.types';
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import { BuddyDetails, DestinationType, PaginatedListParams, Participant } from '@webex/cc-store';
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import { OutdialAniEntriesResponse } from '@webex/contact-center/dist/types/services/config/types';
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@@ -40,6 +40,10 @@ export declare const useCallControl: (props: useCallControlProps) => {
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setConsultAgentName: import("react").Dispatch<import("react").SetStateAction<string>>;
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holdTime: number;
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startTimestamp: number;
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stateTimerLabel: string;
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stateTimerTimestamp: number;
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consultTimerLabel: string;
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consultTimerTimestamp: number;
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lastTargetType: "agent" | "queue";
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setLastTargetType: import("react").Dispatch<import("react").SetStateAction<"agent" | "queue">>;
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controlVisibility: {
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@@ -74,7 +78,7 @@ export declare const useCallControl: (props: useCallControlProps) => {
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secondsUntilAutoWrapup: number;
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cancelAutoWrapup: () => void;
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conferenceParticipants: Participant[];
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getAddressBookEntries: ({ page, pageSize, search }: PaginatedListParams) => Promise<
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getAddressBookEntries: ({ page, pageSize, search }: PaginatedListParams) => Promise<AddressBookEntriesResponse>;
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getEntryPoints: ({ page, pageSize, search }: PaginatedListParams) => Promise<import("@webex/contact-center").EntryPointListResponse>;
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getQueuesFetcher: ({ page, pageSize, search }: PaginatedListParams) => Promise<{
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data: import("@webex/contact-center").ContactServiceQueue[];
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@@ -95,5 +99,6 @@ export declare const useCallControl: (props: useCallControlProps) => {
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export declare const useOutdialCall: (props: useOutdialCallProps) => {
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startOutdial: (destination: string, origin?: string) => void;
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getOutdialANIEntries: () => Promise<OutdialAniEntriesResponse>;
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getAddressBookEntries: (params: AddressBookEntrySearchParams) => Promise<AddressBookEntriesResponse>;
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isTelephonyTaskActive: boolean;
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};
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@@ -6,6 +6,13 @@ export type TaskListProps = Partial<Pick<TaskProps, 'onTaskAccepted' | 'onTaskDe
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export type CallControlProps = Partial<Pick<ControlProps, 'onHoldResume' | 'onEnd' | 'onWrapUp' | 'onRecordingToggle' | 'callControlClassName' | 'callControlConsultClassName' | 'onToggleMute' | 'conferenceEnabled' | 'consultTransferOptions'>>;
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export type useCallControlProps = Pick<ControlProps, 'currentTask' | 'logger' | 'deviceType' | 'featureFlags' | 'isMuted' | 'conferenceEnabled' | 'agentId'> & Partial<Pick<ControlProps, 'onHoldResume' | 'onEnd' | 'onWrapUp' | 'onRecordingToggle' | 'onToggleMute'>>;
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export type useOutdialCallProps = Pick<OutdialCallProps, 'cc' | 'logger'>;
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export interface OutdialProps {
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/**
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* Flag to determine if the address book is enabled.
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* Defaults to true if not provided.
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*/
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isAddressBookEnabled?: boolean;
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}
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/**
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* Helper interface for device type checks
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*/
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package/package.json
CHANGED
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@@ -2,7 +2,7 @@
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"name": "@webex/cc-task",
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"description": "Webex Contact Center Widgets: Task",
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"license": "Cisco's General Terms (https://www.cisco.com/site/us/en/about/legal/contract-experience/index.html)",
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"version": "1.28.0-next.
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"version": "1.28.0-next.6",
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"main": "dist/index.js",
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"types": "dist/types/index.d.ts",
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"publishConfig": {
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"deploy:npm": "yarn npm publish"
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},
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"dependencies": {
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"@webex/cc-components": "1.28.0-next.
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"@webex/cc-store": "1.28.0-next.
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"@webex/cc-components": "1.28.0-next.6",
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"@webex/cc-store": "1.28.0-next.3",
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"mobx-react-lite": "^4.1.0",
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"react-error-boundary": "^6.0.0"
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},
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@@ -39,7 +39,7 @@
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"@testing-library/react": "16.0.1",
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"@types/jest": "29.5.14",
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"@types/react-test-renderer": "18",
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"@webex/test-fixtures": "0.0.0-next.
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"@webex/test-fixtures": "0.0.0-next.0",
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"babel-jest": "29.7.0",
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"babel-loader": "9.2.1",
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"eslint": "^9.20.1",
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