@webex/cc-store 1.28.0-next.9 → 1.28.0-rtt.2

package/dist/types/store.d.ts

@@ -1,5 +1,5 @@
 import { ITask } from '@webex/contact-center';
-import { IContactCenter, Team, IdleCode, InitParams, IStore, ILogger, IWrapupCode, ICustomState, AgentLoginProfile, WithWebex } from './store.types';
+import { IContactCenter, Team, IdleCode, InitParams, IStore, ILogger, IWrapupCode, ICustomState, AgentLoginProfile, WithWebex, RealtimeTranscriptionData, RealtimeTranscriptLine } from './store.types';
 declare class Store implements IStore {
     private static instance;
     teams: Team[];
@@ -36,6 +36,8 @@ declare class Store implements IStore {
     isMuted: boolean;
     isDigitalChannelsInitialized: boolean;
     dataCenter: string;
+    realtimeTranscriptionData: RealtimeTranscriptionData;
+    realtimeTranscriptLines: RealtimeTranscriptLine[];
     constructor();
     static getInstance(): Store;
     registerCC(webex?: WithWebex['webex']): Promise<void>;

package/dist/types/store.types.d.ts

@@ -55,6 +55,43 @@ type IdleCode = {
     isSystem: boolean;
     isDefault: boolean;
 };
+type RealtimeTranscriptionData = {
+    content?: string;
+    conversationId?: string;
+    isFinal?: boolean;
+    languageCode?: string;
+    messageId?: string;
+    orgId?: string;
+    publishTimestamp?: number | string;
+    role?: string;
+    trackingId?: string;
+    utteranceId?: string;
+};
+type RealtimeTranscriptionEventPayload = {
+    data?: {
+        agentId?: string;
+        content?: string;
+        publishTimestamp?: number | string;
+        role?: string;
+        data?: RealtimeTranscriptionData;
+        notifDetails?: {
+            actionEvent?: string;
+        };
+        notifType?: string;
+        orgId?: string;
+    };
+    orgId?: string;
+    trackingId?: string;
+    type?: string;
+};
+type RealtimeTranscriptLine = {
+    messageId: string;
+    role: string;
+    caller: string;
+    content: string;
+    publishTimestamp: number;
+    conversationId?: string;
+};
 interface IStore {
     featureFlags: {
         [key: string]: boolean;
@@ -90,6 +127,8 @@ interface IStore {
     isAddressBookEnabled: boolean;
     isDigitalChannelsInitialized: boolean;
     dataCenter: string;
+    realtimeTranscriptionData: RealtimeTranscriptionData;
+    realtimeTranscriptLines: RealtimeTranscriptLine[];
     init(params: InitParams, callback: (ccSDK: IContactCenter) => void): Promise<void>;
     registerCC(webex?: WithWebex['webex']): Promise<void>;
 }
@@ -165,7 +204,8 @@ declare enum TASK_EVENTS {
     TASK_PARTICIPANT_LEFT_FAILED = "task:participantLeftFailed",
     TASK_MERGED = "task:merged",
     TASK_POST_CALL_ACTIVITY = "task:postCallActivity",
-    TASK_OUTDIAL_FAILED = "task:outdialFailed"
+    TASK_OUTDIAL_FAILED = "task:outdialFailed",
+    REAL_TIME_TRANSCRIPTION = "REAL_TIME_TRANSCRIPTION"
 }
 declare enum CC_EVENTS {
     AGENT_DN_REGISTERED = "agent:dnRegistered",
@@ -230,7 +270,7 @@ declare const ERROR_TRIGGERING_IDLE_CODES: {
     CHANNEL_FAILURE: string;
     RONA: string;
 };
-export type { IContactCenter, ITask, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, IStoreWrapper, ICustomState, DestinationType, BuddyDetails, ContactServiceQueue, AgentLoginProfile, EntryPointRecord, EntryPointListResponse, EntryPointSearchParams, AddressBookEntry, AddressBookEntriesResponse, AddressBookEntrySearchParams, ContactServiceQueuesResponse, ContactServiceQueueSearchParams, IWebex, PaginatedListParams, FetchPaginatedList, TransformPaginatedData, };
+export type { IContactCenter, ITask, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, IStoreWrapper, ICustomState, DestinationType, BuddyDetails, ContactServiceQueue, AgentLoginProfile, EntryPointRecord, EntryPointListResponse, EntryPointSearchParams, AddressBookEntry, AddressBookEntriesResponse, AddressBookEntrySearchParams, ContactServiceQueuesResponse, ContactServiceQueueSearchParams, IWebex, PaginatedListParams, FetchPaginatedList, TransformPaginatedData, RealtimeTranscriptionData, RealtimeTranscriptionEventPayload, RealtimeTranscriptLine, };
 export { CC_EVENTS, TASK_EVENTS, ENGAGED_LABEL, ENGAGED_USERNAME, DIAL_NUMBER, EXTENSION, DESKTOP, MEDIA_TYPE_TELEPHONY_LOWER, MEDIA_TYPE_TELEPHONY_UPPER, DEVICE_TYPE_BROWSER, AGENT_STATE_AVAILABLE, LoginOptions, ERROR_TRIGGERING_IDLE_CODES, };
 export declare enum ConsultStatus {
     NO_CONSULTATION_IN_PROGRESS = "No consultation in progress",

package/dist/types/storeEventsWrapper.d.ts

@@ -1,4 +1,4 @@
-import { IStoreWrapper, IStore, InitParams, TASK_EVENTS, CC_EVENTS, IWrapupCode, WithWebex, ICustomState, IdleCode, IContactCenter, ITask, BuddyDetails, ContactServiceQueue, ContactServiceQueueSearchParams, EntryPointListResponse, EntryPointSearchParams, AddressBookEntriesResponse, AddressBookEntrySearchParams, AgentLoginProfile } from './store.types';
+import { IStoreWrapper, IStore, InitParams, TASK_EVENTS, CC_EVENTS, IWrapupCode, WithWebex, ICustomState, IdleCode, IContactCenter, ITask, BuddyDetails, ContactServiceQueue, ContactServiceQueueSearchParams, EntryPointListResponse, EntryPointSearchParams, AddressBookEntriesResponse, AddressBookEntrySearchParams, AgentLoginProfile, RealtimeTranscriptionEventPayload } from './store.types';
 declare class StoreWrapper implements IStoreWrapper {
     store: IStore;
     onIncomingTask: ({ task }: {
@@ -9,6 +9,7 @@ declare class StoreWrapper implements IStoreWrapper {
     onTaskAssigned?: (task: ITask) => void;
     onTaskSelected?: (task: ITask, isClicked: boolean) => void;
     onErrorCallback?: (widgetName: string, error: Error) => void;
+    private realtimeTranscriptionListeners;
     constructor();
     get featureFlags(): {
         [key: string]: boolean;
@@ -38,6 +39,8 @@ declare class StoreWrapper implements IStoreWrapper {
     get isDeclineButtonEnabled(): boolean;
     get isDigitalChannelsInitialized(): boolean;
     get dataCenter(): string;
+    get realtimeTranscriptionData(): import("./store.types").RealtimeTranscriptionData;
+    get realtimeTranscriptLines(): import("./store.types").RealtimeTranscriptLine[];
     setDataCenter: (value: string) => void;
     get currentConsultQueueId(): string;
     get isEndConsultEnabled(): boolean;
@@ -106,6 +109,8 @@ declare class StoreWrapper implements IStoreWrapper {
     handleTaskHydrate: (event: any) => void;
     handleTaskReject: (task: ITask, reason: string) => void;
     handleOutdialFailed: (reason: string) => void;
+    private findTranscriptPosition;
+    handleRealtimeTranscription: (payload: NonNullable<RealtimeTranscriptionEventPayload["data"]>) => void;
     getBuddyAgents: (mediaType?: string) => Promise<Array<BuddyDetails>>;
     getQueues: (mediaType?: string, params?: ContactServiceQueueSearchParams) => Promise<{
         data: ContactServiceQueue[];

package/package.json

@@ -2,7 +2,7 @@
   "name": "@webex/cc-store",
   "description": "Webex Contact Center Widgets: Widgets Store",
   "license": "Cisco's General Terms (https://www.cisco.com/site/us/en/about/legal/contract-experience/index.html)",
-  "version": "1.28.0-next.9",
+  "version": "1.28.0-rtt.2",
   "main": "dist/index.js",
   "types": "dist/types/index.d.ts",
   "publishConfig": {
@@ -23,7 +23,7 @@
     "deploy:npm": "yarn npm publish"
   },
   "dependencies": {
-    "@webex/contact-center": "3.11.0-next.5",
+    "@webex/contact-center": "3.12.0-next.1",
     "mobx": "6.13.5",
     "typescript": "5.6.3"
   },
@@ -38,7 +38,7 @@
     "@testing-library/react": "16.0.1",
     "@types/jest": "29.5.14",
     "@types/react-test-renderer": "18",
-    "@webex/test-fixtures": "0.0.0-next.1",
+    "@webex/test-fixtures": "0.0.0-rtt.1",
     "babel-jest": "29.7.0",
     "babel-loader": "9.2.1",
     "eslint": "^9.20.1",