@webex/cc-store 1.28.0-next.1 → 1.28.0-next.10

package/dist/types/store.d.ts

@@ -19,6 +19,7 @@ declare class Store implements IStore {
     currentState: string;
     customState: ICustomState;
     isQueueConsultInProgress: boolean;
+    isDeclineButtonEnabled: boolean;
     currentConsultQueueId: string;
     consultStartTimeStamp: any;
     lastStateChangeTimestamp?: number;
@@ -33,6 +34,8 @@ declare class Store implements IStore {
     allowConsultToQueue: boolean;
     agentProfile: AgentLoginProfile;
     isMuted: boolean;
+    isDigitalChannelsInitialized: boolean;
+    dataCenter: string;
     constructor();
     static getInstance(): Store;
     registerCC(webex?: WithWebex['webex']): Promise<void>;

package/dist/types/store.types.d.ts

@@ -25,6 +25,7 @@ interface IContactCenter {
     };
     setAgentState(data: StateChange): Promise<SetStateResponse>;
     getOutdialAniEntries(params: OutdialAniParams): Promise<OutdialAniEntriesResponse>;
+    getAccessToken(): Promise<string>;
 }
 type IWebex = {
     cc: IContactCenter;
@@ -78,6 +79,7 @@ interface IStore {
     currentTheme: string;
     customState: ICustomState;
     isQueueConsultInProgress: boolean;
+    isDeclineButtonEnabled: boolean;
     currentConsultQueueId: string;
     consultStartTimeStamp?: number;
     callControlAudio: MediaStream | null;
@@ -86,6 +88,8 @@ interface IStore {
     agentProfile: AgentLoginProfile;
     isMuted: boolean;
     isAddressBookEnabled: boolean;
+    isDigitalChannelsInitialized: boolean;
+    dataCenter: string;
     init(params: InitParams, callback: (ccSDK: IContactCenter) => void): Promise<void>;
     registerCC(webex?: WithWebex['webex']): Promise<void>;
 }
@@ -112,7 +116,11 @@ interface IStoreWrapper extends IStore {
     setAgentProfile(profile: Profile): void;
     setTeamId(id: string): void;
     setIsMuted(value: boolean): void;
+    setIsDeclineButtonEnabled(value: boolean): void;
+    setDigitalChannelsInitialized(value: boolean): void;
     setOnError(callback: (widgetName: string, error: Error) => void): void;
+    setDataCenter(value: string): void;
+    getAccessToken(): Promise<string>;
 }
 interface IWrapupCode {
     id: string;
@@ -144,6 +152,7 @@ declare enum TASK_EVENTS {
     TASK_RECORDING_PAUSED = "task:recordingPaused",
     TASK_RECORDING_RESUMED = "task:recordingResumed",
     TASK_OFFER_CONSULT = "task:offerConsult",
+    TASK_AUTO_ANSWERED = "task:autoAnswered",
     TASK_CONFERENCE_ESTABLISHING = "task:conferenceEstablishing",
     TASK_CONFERENCE_STARTED = "task:conferenceStarted",
     TASK_CONFERENCE_FAILED = "task:conferenceFailed",

package/dist/types/storeEventsWrapper.d.ts

@@ -35,12 +35,17 @@ declare class StoreWrapper implements IStoreWrapper {
     get consultStartTimeStamp(): number;
     get callControlAudio(): MediaStream;
     get isQueueConsultInProgress(): boolean;
+    get isDeclineButtonEnabled(): boolean;
+    get isDigitalChannelsInitialized(): boolean;
+    get dataCenter(): string;
+    setDataCenter: (value: string) => void;
     get currentConsultQueueId(): string;
     get isEndConsultEnabled(): boolean;
     get allowConsultToQueue(): boolean;
     get agentProfile(): AgentLoginProfile;
     get isMuted(): boolean;
     get isAddressBookEnabled(): boolean;
+    setDigitalChannelsInitialized: (value: boolean) => void;
     setIsMuted: (value: boolean) => void;
     setCurrentTheme: (theme: string) => void;
     setShowMultipleLoginAlert: (value: boolean) => void;
@@ -58,6 +63,7 @@ declare class StoreWrapper implements IStoreWrapper {
     setConsultStartTimeStamp: (timestamp: number) => void;
     setCallControlAudio: (audio: MediaStream | null) => void;
     setIsQueueConsultInProgress: (value: boolean) => void;
+    setIsDeclineButtonEnabled: (value: boolean) => void;
     setCurrentConsultQueueId: (queueId: string | null) => void;
     setState: (state: ICustomState | IdleCode) => void;
     setIncomingTaskCb: (callback: ({ task }: {
@@ -83,6 +89,7 @@ declare class StoreWrapper implements IStoreWrapper {
     handleConsulting: () => void;
     handleConsultEnd: () => void;
     handleConsultOffer: () => void;
+    handleAutoAnswer: () => void;
     handleConsultAccepted: (event: any) => void;
     handleConsultQueueCancelled: () => void;
     handleConferenceStarted: () => void;
@@ -111,6 +118,7 @@ declare class StoreWrapper implements IStoreWrapper {
     }>;
     getEntryPoints: (params?: EntryPointSearchParams) => Promise<EntryPointListResponse>;
     getAddressBookEntries: (params?: AddressBookEntrySearchParams) => Promise<AddressBookEntriesResponse>;
+    getAccessToken: () => Promise<string>;
     cleanUpStore: () => void;
     setupIncomingTaskHandler: (ccSDK: IContactCenter) => void;
 }

package/dist/types/task-utils.d.ts

@@ -46,3 +46,12 @@ export declare function isInteractionOnHold(task: ITask): boolean;
 export declare const setmTypeForEPDN: (task: ITask, mType: string) => string;
 export declare const findMediaResourceId: (task: ITask, mType: string) => string;
 export declare const findHoldStatus: (task: ITask, mType: string, agentId: string) => boolean;
+/**
+ * Finds the hold timestamp for a specific media type (mainCall, consult, etc.)
+ * Used for timer alignment in Consult & Conference scenarios to match Agent Desktop behavior.
+ *
+ * @param task - The task object containing interaction data
+ * @param mType - The media type to search for ('mainCall', 'consult', 'conference')
+ * @returns The hold timestamp in milliseconds or null if not on hold
+ */
+export declare const findHoldTimestamp: (task: ITask, mType: string) => number | null;

package/package.json

@@ -2,7 +2,7 @@
   "name": "@webex/cc-store",
   "description": "Webex Contact Center Widgets: Widgets Store",
   "license": "Cisco's General Terms (https://www.cisco.com/site/us/en/about/legal/contract-experience/index.html)",
-  "version": "1.28.0-next.1",
+  "version": "1.28.0-next.10",
   "main": "dist/index.js",
   "types": "dist/types/index.d.ts",
   "publishConfig": {
@@ -23,7 +23,7 @@
     "deploy:npm": "yarn npm publish"
   },
   "dependencies": {
-    "@webex/contact-center": "3.10.0-next.17",
+    "@webex/contact-center": "3.11.0-next.5",
     "mobx": "6.13.5",
     "typescript": "5.6.3"
   },
@@ -38,7 +38,7 @@
     "@testing-library/react": "16.0.1",
     "@types/jest": "29.5.14",
     "@types/react-test-renderer": "18",
-    "@webex/test-fixtures": "0.0.0",
+    "@webex/test-fixtures": "0.0.0-next.1",
     "babel-jest": "29.7.0",
     "babel-loader": "9.2.1",
     "eslint": "^9.20.1",