@webex/cc-store 1.28.0-ccwidgets.8 → 1.28.0-ccwidgets.80

package/dist/index.js.LICENSE.txt

@@ -0,0 +1,71 @@
+/*!
+ * Copyright (c) 2015-2020 Cisco Systems, Inc. See LICENSE file.
+ */
+
+/*!
+ * Copyright (c) 2015-2024 Cisco Systems, Inc. See LICENSE file.
+ */
+
+/*!
+ * Platform.js v1.3.6
+ * Copyright 2014-2020 Benjamin Tan
+ * Copyright 2011-2013 John-David Dalton
+ * Available under MIT license
+ */
+
+/*!
+ * The buffer module from node.js, for the browser.
+ *
+ * @author   Feross Aboukhadijeh <https://feross.org>
+ * @license  MIT
+ */
+
+/*!
+ * js-logger - http://github.com/jonnyreeves/js-logger
+ * Jonny Reeves, http://jonnyreeves.co.uk/
+ * js-logger may be freely distributed under the MIT license.
+ */
+
+/*!
+ * urlsafe-base64
+ */
+
+/*! *****************************************************************************
+Copyright (c) Microsoft Corporation.
+
+Permission to use, copy, modify, and/or distribute this software for any
+purpose with or without fee is hereby granted.
+
+THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH
+REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
+AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT,
+INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
+LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR
+OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
+PERFORMANCE OF THIS SOFTWARE.
+***************************************************************************** */
+
+/*! https://mths.be/punycode v1.4.1 by @mathias */
+
+/*! ieee754. BSD-3-Clause License. Feross Aboukhadijeh <https://feross.org/opensource> */
+
+/*! regenerator-runtime -- Copyright (c) 2014-present, Facebook, Inc. -- license (MIT): https://github.com/facebook/regenerator/blob/main/LICENSE */
+
+/*! safe-buffer. MIT License. Feross Aboukhadijeh <https://feross.org/opensource> */
+
+/**
+ * @license
+ * Lodash <https://lodash.com/>
+ * Copyright OpenJS Foundation and other contributors <https://openjsf.org/>
+ * Released under MIT license <https://lodash.com/license>
+ * Based on Underscore.js 1.8.3 <http://underscorejs.org/LICENSE>
+ * Copyright Jeremy Ashkenas, DocumentCloud and Investigative Reporters & Editors
+ */
+
+/**
+ * core-decorators.js
+ * (c) 2017 Jay Phelps and contributors
+ * MIT Licensed
+ * https://github.com/jayphelps/core-decorators.js
+ * @license
+ */

package/dist/types/cc-components/src/components/StationLogin/constants.d.ts

@@ -0,0 +1,32 @@
+export declare const StationLoginLabels: {
+    MULTIPLE_SIGN_IN_ALERT_MESSAGE: string;
+    MULTIPLE_SIGN_IN_ALERT_TITLE: string;
+    CONTINUE: string;
+    CANCEL: string;
+    SIGN_OUT: string;
+    LOGOUT: string;
+    SAVE_AND_CONTINUE: string;
+    CC_SIGN_OUT: string;
+    CC_SIGN_OUT_CONFIRM: string;
+    INTERACTION_PREFERENCES: string;
+    HANDLE_CALLS: string;
+    HANDLE_CALLS_TOOLTIP: string;
+    YOUR_TEAM: string;
+    IS_REQUIRED: string;
+    DN_FORMAT_ERROR: string;
+    DEFAULT_ERROR: string;
+    CONFIRM: string;
+    CONFIRM_INTERACTION_PREFERENCE_CHANGES_TITLE: string;
+    CONFIRM_INTERACTION_PREFERENCE_CHANGES_MESSAGE: string;
+    SAVE: string;
+};
+export declare const SignInErrors: {
+    DUPLICATE_LOCATION: string;
+};
+declare const DIALNUMBER: string;
+declare const EXTENSION: string;
+declare const DESKTOP: string;
+declare const LoginOptions: {
+    [key: string]: string;
+};
+export { DIALNUMBER, EXTENSION, DESKTOP, LoginOptions };

package/dist/types/{index.d.ts → store/src/index.d.ts}

@@ -1,3 +1,3 @@
-import store from './store';
+import store from './storeEventsWrapper';
 export * from './store.types';
 export default store;

package/dist/types/store/src/store.d.ts

@@ -0,0 +1,43 @@
+import { IContactCenter, Team, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, ICustomState, AgentLoginProfile } from './store.types';
+import { ITask } from '@webex/plugin-cc';
+declare class Store implements IStore {
+    private static instance;
+    teams: Team[];
+    loginOptions: string[];
+    cc: IContactCenter;
+    logger: ILogger;
+    idleCodes: IdleCode[];
+    agentId: string;
+    currentTheme: string;
+    wrapupCodes: IWrapupCode[];
+    currentTask: ITask;
+    isAgentLoggedIn: boolean;
+    deviceType: string;
+    teamId: string;
+    taskList: Record<string, ITask>;
+    dialNumber: string;
+    currentState: string;
+    customState: ICustomState;
+    consultCompleted: boolean;
+    consultInitiated: boolean;
+    consultAccepted: boolean;
+    isQueueConsultInProgress: boolean;
+    currentConsultQueueId: string;
+    consultStartTimeStamp: any;
+    lastStateChangeTimestamp?: number;
+    lastIdleCodeChangeTimestamp?: number;
+    showMultipleLoginAlert: boolean;
+    callControlAudio: MediaStream | null;
+    consultOfferReceived: boolean;
+    featureFlags: {
+        [key: string]: boolean;
+    };
+    isEndConsultEnabled: boolean;
+    allowConsultToQueue: boolean;
+    agentProfile: AgentLoginProfile;
+    constructor();
+    static getInstance(): Store;
+    registerCC(webex?: WithWebex['webex']): Promise<void>;
+    init(options: InitParams, setupEventListeners: any): Promise<void>;
+}
+export default Store;

package/dist/types/store/src/store.types.d.ts

@@ -0,0 +1,147 @@
+import { AgentLogin, IContactCenter, Profile, Team, LogContext, BuddyDetails, DestinationType, ContactServiceQueue, ITask } from '@webex/plugin-cc';
+type ILogger = {
+    log: (message: string, context?: LogContext) => void;
+    info: (message: string, context?: LogContext) => void;
+    warn: (message: string, context?: LogContext) => void;
+    trace: (message: string, context?: LogContext) => void;
+    error: (message: string, context?: LogContext) => void;
+};
+interface WithWebex {
+    webex: {
+        cc: IContactCenter;
+        logger: ILogger;
+    };
+}
+interface WithWebexConfig {
+    webexConfig: any;
+    access_token: string;
+}
+type InitParams = WithWebex | WithWebexConfig;
+type IdleCode = {
+    name: string;
+    id: string;
+    isSystem: boolean;
+    isDefault: boolean;
+};
+interface IStore {
+    featureFlags: {
+        [key: string]: boolean;
+    };
+    teams: Team[];
+    loginOptions: string[];
+    cc: IContactCenter;
+    idleCodes: IdleCode[];
+    agentId: string;
+    logger: ILogger;
+    wrapupCodes: IWrapupCode[];
+    currentTask: ITask;
+    taskList: Record<string, ITask>;
+    isAgentLoggedIn: boolean;
+    deviceType: string;
+    teamId: string;
+    dialNumber: string;
+    currentState: string;
+    lastStateChangeTimestamp?: number;
+    lastIdleCodeChangeTimestamp?: number;
+    showMultipleLoginAlert: boolean;
+    currentTheme: string;
+    customState: ICustomState;
+    consultCompleted: boolean;
+    consultInitiated: boolean;
+    consultAccepted: boolean;
+    isQueueConsultInProgress: boolean;
+    currentConsultQueueId: string;
+    consultStartTimeStamp?: number;
+    callControlAudio: MediaStream | null;
+    consultOfferReceived: boolean;
+    isEndConsultEnabled: boolean;
+    allowConsultToQueue: boolean;
+    agentProfile: AgentLoginProfile;
+    init(params: InitParams, callback: (ccSDK: IContactCenter) => void): Promise<void>;
+    registerCC(webex?: WithWebex['webex']): Promise<void>;
+}
+interface IStoreWrapper extends IStore {
+    store: IStore;
+    setCurrentTask(task: ITask): void;
+    refreshTaskList(): void;
+    setDeviceType(option: string): void;
+    setDialNumber(input: string): void;
+    setCurrentState(state: string): void;
+    setLastStateChangeTimestamp(timestamp: number): void;
+    setLastIdleCodeChangeTimestamp(timestamp: number): void;
+    setShowMultipleLoginAlert(value: boolean): void;
+    setCurrentTheme(theme: string): void;
+    setIsAgentLoggedIn(value: boolean): void;
+    setWrapupCodes(wrapupCodes: IWrapupCode[]): void;
+    setState(state: IdleCode | ICustomState): void;
+    setConsultCompleted(value: boolean): void;
+    setConsultInitiated(value: boolean): void;
+    setConsultAccepted(value: boolean): void;
+    setConsultStartTimeStamp(timestamp: number): void;
+    setAgentProfile(profile: Profile): void;
+    setTeamId(id: string): void;
+}
+interface IWrapupCode {
+    id: string;
+    name: string;
+}
+declare enum TASK_EVENTS {
+    TASK_INCOMING = "task:incoming",
+    TASK_ASSIGNED = "task:assigned",
+    TASK_MEDIA = "task:media",
+    TASK_HOLD = "task:hold",
+    TASK_UNHOLD = "task:unhold",
+    TASK_CONSULT = "task:consult",
+    TASK_CONSULT_END = "task:consultEnd",
+    TASK_CONSULT_ACCEPTED = "task:consultAccepted",
+    TASK_PAUSE = "task:pause",
+    TASK_RESUME = "task:resume",
+    TASK_END = "task:end",
+    TASK_WRAPUP = "task:wrapup",
+    TASK_REJECT = "task:rejected",
+    TASK_HYDRATE = "task:hydrate",
+    TASK_CONSULTING = "task:consulting",
+    TASK_CONSULT_QUEUE_CANCELLED = "task:consultQueueCancelled",
+    AGENT_CONTACT_ASSIGNED = "AgentContactAssigned",
+    CONTACT_RECORDING_PAUSED = "ContactRecordingPaused",
+    CONTACT_RECORDING_RESUMED = "ContactRecordingResumed",
+    AGENT_WRAPPEDUP = "AgentWrappedUp",
+    AGENT_OFFER_CONTACT = "AgentOfferContact",
+    AGENT_CONSULT_CREATED = "AgentConsultCreated",
+    TASK_RECORDING_PAUSED = "task:recordingPaused",
+    TASK_RECORDING_RESUMED = "task:recordingResumed"
+}
+declare enum CC_EVENTS {
+    AGENT_DN_REGISTERED = "agent:dnRegistered",
+    AGENT_LOGOUT_SUCCESS = "agent:logoutSuccess",
+    AGENT_STATION_LOGIN_SUCCESS = "agent:stationLoginSuccess",
+    AGENT_MULTI_LOGIN = "agent:multiLogin",
+    AGENT_STATE_CHANGE = "agent:stateChange",
+    AGENT_RELOGIN_SUCCESS = "agent:reloginSuccess",
+    AGENT_OFFER_CONSULT = "AgentOfferConsult"
+}
+interface ICustomStateSet {
+    name: string;
+    developerName: string;
+}
+interface ICustomStateReset {
+    reset: boolean;
+}
+type ICustomState = ICustomStateSet | ICustomStateReset;
+declare const ENGAGED_LABEL = "ENGAGED";
+declare const ENGAGED_USERNAME = "Engaged";
+type AgentLoginProfile = {
+    agentName?: string;
+    orgId?: string;
+    profileType?: string;
+    deviceType?: string;
+    roles?: Array<string>;
+    mmProfile?: {
+        chat: number;
+        email: number;
+        social: number;
+        telephony: number;
+    };
+};
+export type { IContactCenter, ITask, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore, ILogger, IWrapupCode, IStoreWrapper, ICustomState, DestinationType, BuddyDetails, ContactServiceQueue, AgentLoginProfile, };
+export { CC_EVENTS, TASK_EVENTS, ENGAGED_LABEL, ENGAGED_USERNAME };

package/dist/types/store/src/storeEventsWrapper.d.ts

@@ -0,0 +1,98 @@
+import { IStoreWrapper, IStore, InitParams, TASK_EVENTS, CC_EVENTS, IWrapupCode, WithWebex, ICustomState, IdleCode, IContactCenter, ITask, BuddyDetails, ContactServiceQueue, AgentLoginProfile } from './store.types';
+declare class StoreWrapper implements IStoreWrapper {
+    store: IStore;
+    onIncomingTask: ({ task }: {
+        task: ITask;
+    }) => void;
+    onTaskRejected?: (task: ITask, reason: string) => void;
+    onTaskAssigned?: (task: ITask) => void;
+    onTaskSelected?: (task: ITask, isClicked: boolean) => void;
+    constructor();
+    get featureFlags(): {
+        [key: string]: boolean;
+    };
+    get teams(): Team[];
+    get loginOptions(): string[];
+    get cc(): IContactCenter;
+    get logger(): import("./store.types").ILogger;
+    get idleCodes(): IdleCode[];
+    get agentId(): string;
+    get deviceType(): string;
+    get teamId(): string;
+    get dialNumber(): string;
+    get wrapupCodes(): IWrapupCode[];
+    get currentTask(): ITask;
+    get isAgentLoggedIn(): boolean;
+    get taskList(): Record<string, ITask>;
+    get currentState(): string;
+    get lastStateChangeTimestamp(): number;
+    get lastIdleCodeChangeTimestamp(): number;
+    get showMultipleLoginAlert(): boolean;
+    get currentTheme(): string;
+    get customState(): ICustomState;
+    get consultCompleted(): boolean;
+    get consultInitiated(): boolean;
+    get consultAccepted(): boolean;
+    get consultStartTimeStamp(): number;
+    get callControlAudio(): MediaStream;
+    get consultOfferReceived(): boolean;
+    get isQueueConsultInProgress(): boolean;
+    get currentConsultQueueId(): string;
+    get isEndConsultEnabled(): boolean;
+    get allowConsultToQueue(): boolean;
+    get agentProfile(): AgentLoginProfile;
+    setCurrentTheme: (theme: string) => void;
+    setShowMultipleLoginAlert: (value: boolean) => void;
+    setDeviceType: (option: string) => void;
+    setTeamId: (id: string) => void;
+    setDialNumber: (input: string) => void;
+    setCurrentState: (state: string) => void;
+    setLastStateChangeTimestamp: (timestamp: number) => void;
+    setLastIdleCodeChangeTimestamp: (timestamp: number) => void;
+    setIsAgentLoggedIn: (value: boolean) => void;
+    setCurrentTask: (task: ITask, isClicked?: boolean) => void;
+    refreshTaskList: () => void;
+    setWrapupCodes: (wrapupCodes: IWrapupCode[]) => void;
+    setConsultCompleted: (value: boolean) => void;
+    setConsultInitiated: (value: boolean) => void;
+    setConsultAccepted: (value: boolean) => void;
+    setConsultOfferReceived: (value: boolean) => void;
+    setConsultStartTimeStamp: (timestamp: number) => void;
+    setCallControlAudio: (audio: MediaStream | null) => void;
+    setIsQueueConsultInProgress: (value: boolean) => void;
+    setCurrentConsultQueueId: (queueId: string | null) => void;
+    setState: (state: ICustomState | IdleCode) => void;
+    setIncomingTaskCb: (callback: (task: ITask) => void) => void;
+    setTaskRejected: (callback: ((task: ITask, reason: string) => void) | undefined) => void;
+    setTaskAssigned: (callback: ((task: ITask) => void) | undefined) => void;
+    setTaskSelected: (callback: ((task: ITask) => void) | undefined) => void;
+    setCCCallback: (event: CC_EVENTS | TASK_EVENTS, callback: any) => void;
+    setTaskCallback: (event: TASK_EVENTS, callback: any, taskId: string) => void;
+    setAgentProfile: (profile: AgentLoginProfile) => void;
+    removeCCCallback: (event: CC_EVENTS) => void;
+    removeTaskCallback: (event: TASK_EVENTS, callback: any, taskId: string) => void;
+    init(options: InitParams): Promise<void>;
+    registerCC: (webex?: WithWebex["webex"]) => Promise<void>;
+    handleTaskRemove: (taskId: any) => void;
+    handleTaskEnd: () => void;
+    handleTaskAssigned: (event: any) => void;
+    handleTaskWrapUp: (task: any) => void;
+    handleTaskMedia: (track: any) => void;
+    handleConsultCreated: () => void;
+    handleConsulting: (event: any) => void;
+    handleConsultEnd: (event: any) => void;
+    handleConsultOffer: () => void;
+    handleConsultAccepted: (event: any) => void;
+    handleConsultQueueCancelled: () => void;
+    handleIncomingTask: (event: any) => void;
+    handleStateChange: (data: any) => void;
+    handleMultiLoginCloseSession: (data: any) => void;
+    handleTaskHydrate: (event: any) => void;
+    handleTaskReject: (task: ITask, reason: string) => void;
+    getBuddyAgents: (mediaType?: string) => Promise<Array<BuddyDetails>>;
+    getQueues: (mediaType?: string) => Promise<Array<ContactServiceQueue>>;
+    cleanUpStore: () => void;
+    setupIncomingTaskHandler: (ccSDK: IContactCenter) => void;
+}
+declare const storeWrapper: StoreWrapper;
+export default storeWrapper;

package/dist/types/store/src/util.d.ts

@@ -0,0 +1,2 @@
+import { Profile } from './store.types';
+export declare function getFeatureFlags(agentProfile: Profile): {};

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@webex/cc-store",
   "description": "Webex Contact Center Widgets: Widgets Store",
-  "version": "1.28.0-ccwidgets.8",
+  "version": "1.28.0-ccwidgets.80",
   "main": "dist/index.js",
   "license": "MIT",
   "publishConfig": {
@@ -17,18 +17,20 @@
     "build": "yarn run -T tsc",
     "build:src": "yarn run clean:dist && webpack",
     "build:watch": "webpack --watch",
-    "test:unit": "jest"
+    "test:unit": "jest --coverage",
+    "test:styles": "eslint"
   },
   "dependencies": {
+    "@webex/plugin-cc": "3.8.1-next.2",
     "mobx": "6.13.5",
-    "typescript": "5.6.3",
-    "webex": "3.7.0-wxcc.5"
+    "typescript": "5.6.3"
   },
   "devDependencies": {
     "@babel/core": "7.25.2",
     "@babel/preset-env": "7.25.4",
     "@babel/preset-react": "7.24.7",
     "@babel/preset-typescript": "7.25.9",
+    "@eslint/js": "^9.20.0",
     "@testing-library/dom": "10.4.0",
     "@testing-library/jest-dom": "6.6.2",
     "@testing-library/react": "16.0.1",
@@ -36,20 +38,23 @@
     "@types/react-test-renderer": "18",
     "babel-jest": "29.7.0",
     "babel-loader": "9.2.1",
+    "eslint": "^9.20.1",
+    "eslint-config-prettier": "^10.0.1",
+    "eslint-config-standard": "^17.1.0",
+    "eslint-plugin-import": "^2.25.2",
+    "eslint-plugin-n": "^15.0.0 || ^16.0.0 ",
+    "eslint-plugin-prettier": "^5.2.3",
+    "eslint-plugin-promise": "^6.0.0",
+    "eslint-plugin-react": "^7.37.4",
     "file-loader": "6.2.0",
+    "globals": "^16.0.0",
     "jest": "29.7.0",
     "jest-environment-jsdom": "29.7.0",
+    "prettier": "^3.5.1",
     "ts-loader": "9.5.1",
+    "typescript-eslint": "^8.24.1",
     "webpack": "5.94.0",
     "webpack-cli": "5.1.4",
     "webpack-merge": "6.0.1"
-  },
-  "jest": {
-    "testEnvironment": "jsdom",
-    "testMatch": [
-      "**/tests/**/*.ts",
-      "**/tests/**/*.tsx"
-    ]
-  },
-  "stableVersion": "1.28.0-ccwidgets.7"
+  }
 }

package/dist/types/store.d.ts

@@ -1,17 +0,0 @@
-import { IContactCenter, Team, WithWebex, IdleCode, InitParams, IStore } from './store.types';
-declare class Store implements IStore {
-    private static instance;
-    teams: Team[];
-    loginOptions: string[];
-    cc: IContactCenter;
-    idleCodes: IdleCode[];
-    agentId: string;
-    selectedLoginOption: string;
-    constructor();
-    static getInstance(): Store;
-    setSelectedLoginOption(option: string): void;
-    registerCC(webex: WithWebex['webex']): Promise<void>;
-    init(options: InitParams): Promise<void>;
-}
-declare const store: Store;
-export default store;

package/dist/types/store.types.d.ts

@@ -1,27 +0,0 @@
-import { AgentLogin, IContactCenter, Profile, Team } from '@webex/plugin-cc';
-interface WithWebex {
-    webex: {
-        cc: IContactCenter;
-    };
-}
-interface WithWebexConfig {
-    webexConfig: any;
-    access_token: string;
-}
-type InitParams = WithWebex | WithWebexConfig;
-type IdleCode = {
-    name: string;
-    id: string;
-    isSystem: boolean;
-    isDefault: boolean;
-};
-interface IStore {
-    teams: Team[];
-    loginOptions: string[];
-    cc: IContactCenter;
-    idleCodes: IdleCode[];
-    agentId: string;
-    registerCC(webex: WithWebex['webex']): Promise<Profile>;
-    init(params: InitParams): Promise<void>;
-}
-export type { IContactCenter, Profile, Team, AgentLogin, WithWebex, IdleCode, InitParams, IStore };